Business analysis (IT operations)
Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.
Níveis
- 1. Noção
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- 2. Aplicação
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- work with stakeholders to identify objectives and potential benefits
- 3. Domínio
You can:
- lead investigative work into problems and opportunities in existing processes
- lead the collection of information and creation of recommendations for improvements
- absorb large amounts of conflicting information and use it to produce solutions
- 4. Especialista
You can:
- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
- ensure that recommendations fit with strategic business objectives
- communicate recommendations persuasively to important stakeholders
- identify the simplest of a variety of approaches
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Competências do ESCO mais próximas
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Níveis de função que exigem esta competência
| Nível da função | Função | Faixa | Nível esperado |
|---|---|---|---|
| Analista de serviços de TI | Gerente de serviços de TI | 4 | Noção |
| Gerente de serviços de TI | Gerente de serviços de TI | 6 | Aplicação |
| Gerente de serviços de TI sênior | Gerente de serviços de TI | 7 | Domínio |
| Chefia de gestão de serviços de TI | Gerente de serviços de TI | 8b | Domínio |