Leading performance and benefits
Leading performance and benefits involves using appropriate measures, metrics, data and insights to ensure the delivery of valuable outcomes and business benefits.
Niveaus
- 1. Bewustzijn
You can:
- explain why it's important to manage performance and benefits
- describe data and metrics that are valuable in informing day-to-day service actions and decisions
- 2. Toepassend
You can:
- contribute to putting measures in place to deliver valuable outcomes to users and traceable business benefits
- use data and metrics to inform day-to-day service actions and decisions
- 3. Ervaren
You can:
- put measures in place to ensure the delivery of valuable outcomes to users and traceable business benefits
- use data and metrics to actively monitor, manage and prioritise service delivery and inform decision making
- identify and share appropriate data and insights with specific stakeholders
- 4. Expert
You can:
- ensure appropriate measures are in place to deliver valuable outcomes to users and agreed business benefits
- ensure metrics are used to monitor, manage and prioritise delivery and inform decision making
- demonstrate the value of the service and build understanding with stakeholders by ensuring effective data and insights are shared
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Dichtstbijzijnde vaardigheden in ESCO
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Rolniveaus die deze vaardigheid verwachten
| Rolniveau | Rol | Band | Verwacht niveau |
|---|---|---|---|
| Service-eigenaar | Service-eigenaar | 8b | Expert |
| Senior service-eigenaar | Service-eigenaar | 8c | Expert |