Troubleshooting and problem resolution

UK GDaD PCF에서 인용.

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1. 인지

You can:

• show an awareness of different technology capabilities
• demonstrate basic troubleshooting capability

2. 실무

You can:

• troubleshoot and identify problems across different technology capabilities

3. 실천가

You can:

• break a problem down into its component parts to identify and diagnose root causes
• troubleshoot and identify problems across different technology capabilities

4. 전문가

You can:

• use lateral thinking to break a problem down into its component parts to identify and diagnose root causes
• troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS) and open source software

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

가장 가까운 ESCO 스킬

• perform ICT troubleshooting (정확히 일치)
• solve ICT system problems (근접 일치)
• root cause analysis (좁은 일치)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

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