भूमिकाएँ और कौशल डिजिटल स्वास्थ्य सेवा कार्य भूमिकाओं का संदर्भ
उदाहरणात्मक एक सामान्य डिजिटल स्वास्थ्य सेवा संगठन के लिए संदर्भ प्रोफ़ाइल, आधिकारिक कार्य-विवरण नहीं। इस संदर्भ के बारे में।

Stakeholder relationship management (IT operations)

Stakeholder relationship management involves managing stakeholder requirements and communications throughout a project, while remaining focused on the user needs.

UK GDaD PCF से उद्धृत।

स्तर

1. जागरूकता

You can:

  • understand who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them
2. कार्यकारी

You can:

  • identify important stakeholders and communicate with them clearly and regularly
  • tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs
  • build and reach consensus
  • work to improve stakeholder relationships, using evidence to explain decisions made
3. अभ्यासकर्ता

You can:

  • negotiate with and influence stakeholders, and manage relationships effectively
  • influence decisions, deal with challenging situations and remove blockers
  • build long-term strategic relationships and communicate clearly and regularly with stakeholders, supporting mutual needs and commitments while focusing on user needs
4. विशेषज्ञ

You can:

  • manage long-term strategic relationships with stakeholders, identifying where new connections need to be made and existing ones nurtured
  • direct the strategic approach for stakeholder relationships, establishing stakeholder objectives and ensuring these are clearly represented
  • act as a point of escalation if stakeholder relationships break down or become challenging for more junior members of the team
  • influence important senior stakeholders and arbitrate when blockers are escalated
  • facilitate discussions across high risk and complex areas or projects under constrained timelines

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

निकटतम ESCO कौशल

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

इस कौशल की अपेक्षा करने वाले भूमिका स्तर

भूमिका स्तरभूमिकाबैंडअपेक्षित स्तर
आईटी सेवा विश्लेषकआईटी सेवा प्रबंधक4कार्यकारी
आईटी सेवा प्रबंधकआईटी सेवा प्रबंधक6कार्यकारी
वरिष्ठ आईटी सेवा प्रबंधकआईटी सेवा प्रबंधक7अभ्यासकर्ता
आईटी सेवा प्रबंधन प्रमुखआईटी सेवा प्रबंधक8bविशेषज्ञ