Research management, leadership and assurance

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• explain the importance of working to a user research plan and of following standards for user research

2. Working

You can:

• ensure research has a clearly defined scope and purpose
• get advice or support from someone more experienced when you need help to ensure research is defined before it starts
• build your understanding of good practice standards for user research
• improve your practice through reflection and feedback

3. Practitioner

You can:

• evaluate the quality of research against accepted professional standards for user research
• explain what good user research practice involves
• give constructive feedback to other user researchers to ensure work meets good practice standards

4. Expert

You can:

• establish and align user research programmes and teams to meet organisational goals
• synthesise findings from research programmes, producing strategic insights to inform the organisation’s roadmap
• set and assure good practice user research standards for the organisation, including ethics and safeguarding
• assure user research quality across the organisation

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• plan research process (narrow match)
• evaluate research activities (narrow match)
• lead others (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill