Managing product outcomes

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• explain the importance of identifying and measuring product outcomes
• explain the need for baseline data
• identify and explain the priority outcomes for your product or feature

2. Working

You can:

• work with others to define key performance indicators that assess performance, value and outcomes
• analyse and use trusted data to make decisions and enable continuous improvement
• be open about your decision making
• identify and explain success metrics to your stakeholders and how the product can contribute to outcomes

3. Practitioner

You can:

• lead product teams to create effective methods for measuring product outcomes
• advocate for data-driven decision making
• help others prioritise to make better choices
• use data to drive continuous improvement, increasing quality and user experience
• identify opportunities to share and connect product data

4. Expert

You can:

• use data to make prioritisation decisions for multiple or complex projects, products or services
• use data to influence priorities of senior stakeholders
• guide and challenge teams to make better use of data
• guide and challenge teams to demonstrate achievement of outcomes
• identify opportunities to share and connect product data across government

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• plan product management (close match)
• track key performance indicators (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill