Continuity management
Continuity management involves clearly defining processes and remediation plans to ensure the availability of systems and services in the event of unplanned downtime.
Levels
- 1. Awareness
You can:
- explain the basic principles of IT standard continuity management processes and procedures
- 2. Working
You can:
- manage the runbooks and the processes around service continuity
- test the runbooks to ensure that service availability is maintained
- 3. Practitioner
This skill level is currently not defined.
- 4. Expert
This skill level is currently not defined.
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Configuration analyst | Change and release manager | 4 | Awareness |
| Change and release analyst | Change and release manager | 5 | Awareness |
| Change and release manager | Change and release manager | 6 | Awareness |
| Incident manager | Incident manager | 5 | Awareness |
| Major incident manager | Incident manager | 7 | Working |
| Problem analyst | Problem manager | 5 | Awareness |
| Problem manager | Problem manager | 6 | Working |