Executive assistant
Executive assistants give senior leaders high-level administrative and business support. They manage diaries, correspondence, meetings, and papers, act as a point of contact for the leader's office, and use judgment to deal with matters on the leader's behalf. They often handle highly confidential and sensitive information.
- Family
- Corporate services
- UK GDaD PCF role
- None: this reference defines the role
- ESCO occupations
- executive assistant (ISCO-08 3343)
- On GitHub
- Role document · Role data
Levels
| Band | Role level | UK GDaD PCF level | Civil Service grades | Job evaluation points |
|---|---|---|---|---|
| 4 | Executive assistant | — | — | 307 |
| 5 | Senior executive assistant | — | — | 346 |
| 6 | Executive office manager | — | — | 423 |
In a digital health care organization
- Senior leaders in health care deal with patient safety incidents, complaints, and staff cases, so executive assistants regularly handle sensitive and confidential material.
- Executive offices work closely with boards and committees, so accurate papers, minutes, and governance records matter.
- Diaries must make room for urgent matters, such as serious incidents and service outages, at short notice.
ESCO occupations and skills
ESCO lists the skills and knowledge that employers usually need (essential) or may need (optional) for each occupation. Use them as a checklist for development conversations.
executive assistant
Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.
Essential skills and knowledge (25)
Skills and competences
- apply information security policies
- build business relationships
- build trust
- communicate schedules to the people concerned
- coordinate events
- disseminate messages to people
- draft corporate emails
- fix meetings
- liaise with managers
- maintain register of shareholders
- manage office facility systems
- manage personnel agenda
- observe confidentiality
- organise travel arrangements for staff
- perform business research
- perform clerical duties
- plan schedule
- process commissioned instructions
- translate keywords into full texts
- use different communication channels
- use office systems
- use spreadsheets software
- use word processing software
Knowledge
Optional skills and knowledge (16)
Skills and competences
- build international relations
- communicate with customers
- create import-export commercial documentation
- liaise with board members
- manage payroll reports
- prepare financial statements
- prepare presentation material
- prepare tax returns forms
- revise drafts made by managers
- show intercultural awareness
- speak different languages
- support development of annual budget
- translate language concepts
- work in an international environment
Knowledge
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.