HR administration

Running the administrative processes of the employment life cycle accurately and confidentially, from contracts and starters to changes, absence records, and leavers.

Original to this reference.

Levels

1. Awareness: You can:

follow the organisation's procedures for starters, changes, and leavers
keep personal records confidential and up to date
2. Working: You can:

prepare contracts, variation letters, and employment checks accurately
process changes in the HR and payroll system against deadlines
answer routine questions from managers and staff about HR processes
3. Practitioner: You can:

run an HR administration service, checking quality and meeting service standards
improve processes and templates, and automate routine steps where you can
resolve complex or unusual cases, such as overpayments or contract errors
4. Expert: You can:

design the HR operating model and service standards for the organisation
lead the move to digital, self-service HR processes
set controls that keep HR and payroll data accurate and lawful

Closest ESCO skills

human resources department processes (close match)
maintain professional administration (broad match)
monitor staff absences (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role level	Role	Band	Expected level
HR assistant	Human resources officer	3	Working
HR officer	Human resources officer	4	Practitioner
HR adviser	Human resources officer	5	Working
Learning and development coordinator	Learning and development specialist	4	Working
Recruitment assistant	Recruitment officer	3	Working
Recruitment officer	Recruitment officer	4	Working