终端用户计算工程师
终端用户计算工程师提供、支持和维护员工每天使用的设备和软件，例如笔记本电脑、台式机、平板电脑、手机、打印机以及病房和诊所中的共享工作站。他们在现场和远程修复故障，部署和更新设备，并保持其安全合规。他们的工作使临床医生和照护人员能够在照护现场查看和记录患者信息。
本文由人工智能助手从英文翻译而来，尚未经过母语人士审校。引自英国政府数字与数据专业能力框架（UK GDaD PCF）和 ESCO 的内容保留英文原文。
- 职族
- IT 运维
- UK GDaD PCF 角色
- End user computing engineer (IT operations)
- ESCO 职业
- ICT technician (ISCO-08 3512)
级别
| 职级 | 角色级别 | UK GDaD PCF 级别 | 英国公务员职等 | 岗位评估分数 |
|---|---|---|---|---|
| 4 | 助理终端用户计算工程师 | Associate end user computing engineer | EO | 275 |
| 5 | 终端用户计算工程师 | End user computing engineer | EO/HEO | 354 |
| 6 | 高级终端用户计算工程师 | Senior end user computing engineer | HEO/SEO | 441 |
| 7 | 首席终端用户计算工程师 | Lead end user computing engineer | SEO/G7 | 484 |
| 8b | 主任终端用户计算工程师 | Principal end user computing engineer | G6 | 594 |
在数字医疗卫生组织中
- 许多设备由病房、诊所和急诊科的临床人员共享，通常采用快速切换用户以及智能卡或刷卡登录。
- 临床区域中的设备损坏可能延误照护，因此工程师优先处理这些故障，并准备好备用设备以便更换。
- 工程师在临床区域工作，因此要遵守感染预防与控制规定，尊重患者的隐私和尊严，并围绕临床活动安排工作。
- 设备存有或显示保密的患者信息，因此必须加密、打补丁、受到管理，并在寿命结束时安全擦除或销毁。
- 一些外设支持临床流程或与临床设备相连，例如腕带和标签打印机、条码扫描器和口述录音设备，因此对其进行更改需要谨慎并经过测试。
UK GDaD PCF 角色描述
An end user computing engineer is responsible for managing the product life cycle of all service-raised incidents (incident control) and all service requests (request control), requiring the use of knowledge management. In this role, you will also be responsible for informing customers on progress and advising on workarounds where necessary, as well as the support and maintenance of end user services.
ESCO 职业与技能
ESCO 列出了雇主对每种职业通常需要（必备）或可能需要（可选）的技能和知识。可将其用作发展谈话的检查清单。
ICT technician
ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).
必备技能和知识（23）
技能与能力
- administer ICT system
- define firewall rules
- implement ICT recovery system
- implement a virtual private network
- implement anti-virus software
- keep up to date on product knowledge
- maintain ICT server
- maintain ICT system
- manage email hosting service
- operate private branch exchange
- perform ICT troubleshooting
- perform backups
- repair ICT devices
- use ICT hardware
- use precision tools
- use repair manuals
知识
可选技能和知识（57）
技能与能力
- configure ICT system
- create solutions to problems
- manage ICT legacy implication
- manage schedule of tasks
- remove computer virus or malware from a computer
- use access control software
- use different communication channels
知识
- ABAP
- AJAX
- APL
- ASP.NET
- Assembly (computer programming)
- C#
- C++
- COBOL
- Cisco
- CoffeeScript
- Common Lisp
- Erlang
- Groovy
- Haskell
- ICT communications protocols
- ICT debugging tools
- ICT encryption
- ICT market
- ICT system programming
- ICT system user requirements
- Java (computer programming)
- JavaScript
- Lisp
- MATLAB
- ML (computer programming)
- Microsoft Visual C++
- Objective-C
- Open source model
- OpenEdge Advanced Business Language
- Outsourcing model
- PHP
- Pascal (computer programming)
- Perl
- Prolog (computer programming)
- Python (computer programming)
- R
- Ruby (computer programming)
- SAP R3
- SAS language
- Scala
- Scratch (computer programming)
- Smalltalk (computer programming)
- Swift (computer programming)
- TypeScript
- VBScript
- Visual Basic
- computer programming
- hybrid model
- service-oriented modelling
- systems thinking
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.