Operational management

Operational management involves ensuring the operational processes of a product or service are effective and robust.

Imenukuliwa kutoka UK GDaD PCF.

Viwango

1. Uelewa: You can:

explain the operational processes of running and maintaining a product or service
fix operational issues, under supervision
2. Utendaji: You can:

contribute to the design of operational processes for the running and maintenance of products and services
identify and share opportunities for improvements to operational processes
fix operational issues, with some support
3. Mtaalamu: You can:

design operational processes for throughout the service life cycle
redesign and amend existing operational processes
fix complex operational issues
act as an escalation point for operational issues
work closely with operational delivery teams
4. Bingwa: You can:

ensure a scalable operating model is in place to provide a resilient, high quality service
coordinate teams from operations, policy, digital and delivery to operate and iterate a service
ensure teams understand the importance of efficient service operations
identify and overcome operational constraints
act as the escalation point for major operational issues

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Ujuzi wa karibu zaidi wa ESCO

operations management (ulinganifu wa karibu)
coordinate operational activities (ulinganifu wa karibu)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Ngazi za majukumu zinazotarajia ujuzi huu

Ngazi ya jukumu	Jukumu	Daraja	Kiwango kinachotarajiwa
Mmiliki wa huduma	Mmiliki wa huduma	8b	Bingwa
Mmiliki mwandamizi wa huduma	Mmiliki wa huduma	8c	Bingwa