Troubleshooting and problem resolution

Imenukuliwa kutoka UK GDaD PCF.

Viwango

1. Uelewa: You can:

show an awareness of different technology capabilities
demonstrate basic troubleshooting capability
2. Utendaji: You can:

troubleshoot and identify problems across different technology capabilities
3. Mtaalamu: You can:

break a problem down into its component parts to identify and diagnose root causes
troubleshoot and identify problems across different technology capabilities
4. Bingwa: You can:

use lateral thinking to break a problem down into its component parts to identify and diagnose root causes
troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS) and open source software

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Ujuzi wa karibu zaidi wa ESCO

perform ICT troubleshooting (ulinganifu kamili)
solve ICT system problems (ulinganifu wa karibu)
root cause analysis (ulinganifu mwembamba)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Ngazi za majukumu zinazotarajia ujuzi huu

Ngazi ya jukumu	Jukumu	Daraja	Kiwango kinachotarajiwa
Mhandisi msaidizi wa miundombinu	Mhandisi wa miundombinu	4	Uelewa
Mhandisi wa miundombinu	Mhandisi wa miundombinu	6	Utendaji
Mhandisi mwandamizi wa miundombinu	Mhandisi wa miundombinu	7	Mtaalamu
Mhandisi kiongozi wa miundombinu	Mhandisi wa miundombinu	8a	Bingwa
Mhandisi mkuu wa miundombinu	Mhandisi wa miundombinu	8b	Bingwa
Msanifu msaidizi wa mtandao	Msanifu wa mtandao	6	Utendaji
Msanifu wa mtandao	Msanifu wa mtandao	7	Mtaalamu
Msanifu kiongozi wa mtandao	Msanifu wa mtandao	8a	Mtaalamu