Managing, reporting and resolving defects

Managing, reporting and resolving defects involves reporting progress, outcomes and issues, whilst contributing to improving defect management processes.

Imenukuliwa kutoka UK GDaD PCF.

Viwango

1. Uelewa: You can:

explain how to report and track defects
follow a defect management process to report, communicate and maintain defects with appropriate information
retest and escalate defects when needed
2. Utendaji: You can:

collaborate with others to create a defect management process to report, communicate and resolve defects, with support
critically assess dependencies, defects and risks, with support
contribute to mitigation and contingency plans
clearly communicate risks and the impact of defects to stakeholders
3. Mtaalamu: You can:

contribute to developing standards for defect management processes
manage and escalate dependencies, defects and risks across teams
contribute to mitigation and contingency plans across teams
use defect patterns and trends to make recommendations on testing and quality approaches, with support
manage stakeholder expectations and communications during defect resolution
4. Bingwa: You can:

lead and coach others in improving test and defect management processes
support others in assessing complex and challenging defects across the organisation
lead and coach others in using defect patterns and trends to make tactical and strategic recommendations
influence improvements to quality processes, informed by defect patterns and trends

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Ujuzi wa karibu zaidi wa ESCO

report test findings (ulinganifu wa karibu)
software anomalies (ulinganifu mwembamba)
debug software (ulinganifu mwembamba)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Ngazi za majukumu zinazotarajia ujuzi huu

Ngazi ya jukumu	Jukumu	Daraja	Kiwango kinachotarajiwa
Mchambuzi msaidizi wa majaribio wa uhakikisho wa ubora	Mchambuzi wa majaribio wa uhakikisho wa ubora	4	Uelewa
Mchambuzi wa majaribio wa uhakikisho wa ubora	Mchambuzi wa majaribio wa uhakikisho wa ubora	5	Utendaji
Mchambuzi mwandamizi wa majaribio wa uhakikisho wa ubora	Mchambuzi wa majaribio wa uhakikisho wa ubora	6	Mtaalamu
Mchambuzi kiongozi wa majaribio wa uhakikisho wa ubora	Mchambuzi wa majaribio wa uhakikisho wa ubora	8a	Bingwa
Meneja wa majaribio	Meneja wa majaribio	7	Bingwa
Mkuu wa majaribio	Meneja wa majaribio	8c	Bingwa
Mhandisi msaidizi wa majaribio	Mhandisi wa majaribio	4	Uelewa
Mhandisi wa majaribio	Mhandisi wa majaribio	6	Utendaji
Mhandisi mwandamizi wa majaribio	Mhandisi wa majaribio	7	Mtaalamu
Mhandisi kiongozi wa majaribio	Mhandisi wa majaribio	8a	Bingwa