Mmiliki wa huduma
Wamiliki wa huduma ni viongozi wanaowajibika kwa huduma ya afya ya kidijitali kutoka mwanzo hadi mwisho, katika sehemu zake za kidijitali, za kiutendaji na za kitabibu. Huleta pamoja timu za fani mbalimbali na washirika wa huduma, huweka mkakati na vipaumbele vya huduma, humiliki bajeti na utendaji wake, na kuhakikisha inatoa matokeo salama na ya ubora wa juu na manufaa kwa wagonjwa, madaktari na wafanyakazi wa matunzo.
Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.
- Familia
- Bidhaa na utoaji
- Jukumu la UK GDaD PCF
- Service owner (Product and delivery)
- Taaluma za ESCO
- ICT product manager (ISCO-08 1330)
- Kwenye GitHub
- Hati ya jukumu · Data za jukumu
Ngazi
| Daraja | Ngazi ya jukumu | Kiwango cha UK GDaD PCF | Madaraja ya Utumishi wa Umma | Alama za tathmini ya kazi |
|---|---|---|---|---|
| 8b | Mmiliki wa huduma | Service owner | G7/G6 | 600 |
| 8c | Mmiliki mwandamizi wa huduma | Service owner | G7/G6 | 634 |
Katika taasisi ya huduma za afya za kidijitali
- Huduma ya afya ya kidijitali ni sehemu ya huduma pana ya matunzo, hivyo wamiliki wa huduma hufanya kazi kama wenzao wa viongozi wa kitabibu na wa kiutendaji na kushirikisha uwajibikaji kwa uzoefu mzima wa mgonjwa.
- Mmiliki wa huduma anawajibika kuhakikisha hatari za kitabibu za huduma zinasimamiwa, akifanya kazi na afisa wa usalama wa kitabibu na kukubali hatari iliyobaki katika ngazi sahihi.
- Huduma hushughulikia taarifa za siri za afya, hivyo wamiliki wa huduma huhakikisha usimamizi wa taarifa, ulinzi wa data na usalama wa mtandao vipo na vinakaguliwa.
- Huduma za moja kwa moja zinazounga mkono matunzo lazima ziwe thabiti, hivyo wamiliki wa huduma huhakikisha mwendelezo wa biashara, majibu kwa matukio na msaada wa wasambazaji vinatimiza mahitaji ya kitabibu.
- Manufaa katika matunzo lazima yapimwe na kuripotiwa, hivyo wamiliki wa huduma huweka viashiria vya utendaji vinavyojumuisha usalama, ubora, ufikiaji, usawa na gharama.
Maelezo ya jukumu la UK GDaD PCF
A service owner is accountable for the quality, performance, benefits and outcomes of a service. They provide clear end-to-end direction, prioritisation, risk management and decision making for teams in line with department, policy and user outcomes.
In this role, you will:
- define success and quality measures for a service, driving continuous improvement towards these measures
- inform and influence stakeholders, getting consensus that enables work to progress
- ensure the delivery of change that realises the outcomes and benefits of your service
Taaluma na ujuzi wa ESCO
ESCO huorodhesha ujuzi na maarifa ambayo waajiri kwa kawaida huhitaji (muhimu) au wanaweza kuhitaji (hiari) kwa kila taaluma. Yatumie kama orodha ya ukaguzi kwa mazungumzo ya maendeleo.
ICT product manager
ICT product managers analyse and define current and target status for ICT products, services or solutions. They estimate the cost effectiveness, points of risk, opportunities, strengths and weaknesses of products or services provided. ICT product managers create structured plans and establish time scales and milestones, ensuring optimisation of activities and resources.
Ujuzi na maarifa ya Muhimu (23)
Ujuzi na umahiri
- assess ICT knowledge
- conduct impact evaluation of ICT processes on business
- create project specifications
- define technical requirements
- define technology strategy
- manage budgets
- manage contracts
- manage schedule of tasks
- monitor technology trends
- perform market research
- perform product planning
- perform risk analysis
- plan product management
- provide cost benefit analysis reports
Maarifa
Ujuzi na maarifa ya Hiari (27)
Ujuzi na umahiri
Maarifa
- Agile development
- DevOps
- ICT process quality models
- ICT project management
- ICT quality policy
- ICT sales methodologies
- ICT security legislation
- Open source model
- Outsourcing model
- Prototyping development
- Rapid application development
- Spiral development
- Waterfall development
- business process modelling
- digital systems
- engineering processes
- hybrid model
- incremental development
- innovation processes
- iterative development
- quality standards
- service-oriented modelling
- software design methodologies
- trading software
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.