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Defining and managing business needs, user needs and requirements

Defining and managing business needs, user needs and requirements involves eliciting, analysing and validating and communicating needs effectively through appropriate actionable artefacts.

Citerad från UK GDaD PCF.

Nivåer

1. Medvetenhet

You can:

  • support the elicitation, analysis, validation and prioritisation of business and user needs
  • support the definition of functional and non-functional requirements artefacts, such as problem statements, epics, features, user stories and acceptance criteria, to communicate business and user needs
2. Tillämpande

You can:

  • elicit, analyse, challenge and validate business and user needs, addressing conflicts
  • define artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
  • manage artefacts and ensure traceability in line with a defined approach
  • facilitate the prioritisation of needs with minimal supervision
3. Erfaren

You can:

  • lead the elicitation, analysis and validation of complex or large-scale business and user needs, negotiating and addressing conflicts
  • define and assure artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
  • lead and define the approach to manage artefacts and ensure traceability
  • facilitate the prioritisation of needs, aligning to strategic goals
4. Expert

You can:

  • set standards for defining and managing complex or large-scale business and user needs
  • use business and user needs to ensure proposed solutions align with organisational strategy
  • provide guidance and recommendations to ensure needs are traceable and managed
  • influence the prioritisation of needs, enabling tactical solutions and long-term strategic decision making

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Närmaste ESCO-färdigheter

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Rollnivåer som förväntar sig den här färdigheten

RollnivåRollBandFörväntad nivå
Verksamhetsanalytiker (trainee)Verksamhetsanalytiker4Medvetenhet
Junior verksamhetsanalytikerVerksamhetsanalytiker5Medvetenhet
VerksamhetsanalytikerVerksamhetsanalytiker6Tillämpande
Senior verksamhetsanalytikerVerksamhetsanalytiker7Erfaren
Ledande verksamhetsanalytikerVerksamhetsanalytiker8aExpert
Chef för verksamhetsanalysVerksamhetsanalytiker8cExpert