Business analysis (IT operations)

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• investigate problems and opportunities in existing processes, and contribute to recommending solutions

2. Working

You can:

• investigate problems and opportunities in existing processes, and contribute to recommending solutions
• work with stakeholders to identify objectives and potential benefits

3. Practitioner

You can:

• lead investigative work into problems and opportunities in existing processes
• lead the collection of information and creation of recommendations for improvements
• absorb large amounts of conflicting information and use it to produce solutions

4. Expert

You can:

• direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
• ensure that recommendations fit with strategic business objectives
• communicate recommendations persuasively to important stakeholders
• identify the simplest of a variety of approaches

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• perform business analysis (close match)
• analyse business requirements (close match)
• business analysis (close match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill