Infrastructure engineer
Infrastructure engineers design, build, run, and support the networks, servers, storage, cloud platforms, and hosting that the organisation's digital services depend on. They keep this infrastructure available, secure, and recoverable, and work with suppliers and architects to change it safely. In health care, one infrastructure failure can stop clinical systems across hospitals and community services at once.
- Family
- IT operations
- UK GDaD PCF role
- Infrastructure engineer (IT operations)
- ESCO occupations
- ICT system administrator (ISCO-08 2522); ICT network engineer (ISCO-08 2523); cloud engineer (ISCO-08 2512)
- On GitHub
- Role document · Role data
Levels
| Band | Role level | UK GDaD PCF level | Civil Service grades | Job evaluation points |
|---|---|---|---|---|
| 4 | Associate infrastructure engineer | Associate infrastructure engineer | EO | 275 |
| 6 | Infrastructure engineer | Infrastructure engineer | HEO/SEO | 434 |
| 7 | Senior infrastructure engineer | Senior infrastructure engineer | SEO/G7 | 490 |
| 8a | Lead infrastructure engineer | Lead infrastructure engineer | G7/G6 | 560 |
| 8b | Principal infrastructure engineer | Principal infrastructure engineer | G7/G6 | 600 |
In a digital health care organisation
- Clinical systems need very high availability, so infrastructure is designed for resilience and changes are planned around clinical activity.
- Engineers take part in on-call rotas, because infrastructure faults at night or at weekends can stop patient care.
- Networks connect medical devices, such as infusion pumps, patient monitors, and imaging equipment, which need network segmentation and careful change following IEC 80001-1.
- Health care is a frequent target for ransomware, so backups must be protected, tested, and restorable within agreed recovery times.
- Infrastructure often mixes old and new technology, including legacy clinical systems that cannot easily be patched, so engineers put compensating controls in place.
UK GDaD PCF role description
An infrastructure engineer designs, builds, manages and supports the infrastructure services that underpin all internal user services and services to the public.
ESCO occupations and skills
ESCO lists the skills and knowledge that employers usually need (essential) or may need (optional) for each occupation. Use them as a checklist for development conversations.
ICT system administrator
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Essential skills and knowledge (32)
Skills and competences
- administer ICT system
- apply ICT system usage policies
- apply system organisational policies
- implement ICT recovery system
- implement ICT security policies
- implement a firewall
- implement a virtual private network
- implement anti-virus software
- integrate system components
- interpret technical texts
- maintain ICT system
- manage changes in ICT system
- manage system security
- manage system testing
- migrate existing data
- monitor system performance
- perform backups
- solve ICT system problems
- support ICT system users
- use back-up and recovery tools
Knowledge
Optional skills and knowledge (28)
Skills and competences
- acquire system component
- adjust ICT system capacity
- automate cloud tasks
- execute integration testing
- implement ICT risk management
- implement spam protection
- install signal repeaters
- interact with users to gather requirements
- manage cloud data and storage
- provide ICT system training
- remove computer virus or malware from a computer
- store digital data and systems
- use different communication channels
Knowledge
- Apache Tomcat
- IBM WebSphere
- ICT accessibility standards
- ICT recovery techniques
- ICT system integration
- cloud monitoring and reporting
- cloud security and compliance
- cloud technologies
- engineering processes
- information security strategy
- interfacing techniques
- internet governance
- network engineering
- system design
- systems development life-cycle
ICT network engineer
ICT network engineers implement, maintain and support computer networks. They also perform network modelling, analysis, and planning. They may also design network and computer security measures. They may research and recommend network and data communications hardware and software.
Essential skills and knowledge (23)
Skills and competences
- analyse network configuration and performance
- analyse software specifications
- apply information security policies
- collect customer feedback on applications
- debug software
- define technology strategy
- design computer network
- develop automated migration methods
- forecast future ICT network needs
- implement ICT network diagnostic tools
- implement a virtual private network
- migrate existing data
- use an application-specific interface
- use software design patterns
Knowledge
Optional skills and knowledge (75)
Skills and competences
- adapt to changes in technological development plans
- automate cloud tasks
- create flowchart diagram
- create solutions to problems
- design cloud networks
- design for organisational complexity
- develop creative ideas
- develop software prototype
- develop with cloud services
- implement ICT security policies
- implement a firewall
- implement anti-virus software
- implement spam protection
- install electronic communication equipment
- remove computer virus or malware from a computer
- use automatic programming
- use back-up and recovery tools
- use concurrent programming
- use functional programming
- use logic programming
- use object-oriented programming
Knowledge
- ABAP
- AJAX
- APL
- ASP.NET
- Android (mobile operating systems)
- Ansible
- Apache Maven
- Assembly (computer programming)
- BlackBerry
- C#
- C++
- COBOL
- CoffeeScript
- Common Lisp
- Eclipse (integrated development environment software)
- Erlang
- Groovy
- Haskell
- ICT problem management techniques
- Internet of Things
- Java (computer programming)
- JavaScript
- Jenkins (tools for software configuration management)
- KDevelop
- Lisp
- MATLAB
- ML (computer programming)
- Microsoft Visual C++
- Objective-C
- OpenEdge Advanced Business Language
- PHP
- Pascal (computer programming)
- Prolog (computer programming)
- Puppet (tools for software configuration management)
- Python (computer programming)
- R
- Ruby (computer programming)
- SAP R3
- SAS language
- STAF
- Salt (tools for software configuration management)
- Scala
- Scratch (computer programming)
- Smalltalk (computer programming)
- Swift (computer programming)
- TypeScript
- VBScript
- Vagrant
- Visual Basic
- Xcode
- iOS
- integrated development environment software
- network management system tools
- tools for software configuration management
cloud engineer
Cloud engineers are responsible for the design, planning, management and maintenance of cloud-based systems. They develop and implement cloud-applications, handle the migration of existing on-premise applications to the cloud, and debug cloud stacks.
Essential skills and knowledge (33)
Skills and competences
- align software with system architectures
- analyse business requirements
- analyse software specifications
- automate cloud tasks
- debug software
- deploy cloud resource
- design cloud architecture
- design cloud networks
- design database in the cloud
- design for organisational complexity
- develop software prototype
- develop with cloud services
- do cloud refactoring
- implement cloud security and compliance
- interpret technical texts
- manage cloud data and storage
- manage keys for data protection
- plan migration to cloud
- respond to incidents in cloud
- solve ICT system problems
Knowledge
Optional skills and knowledge (12)
Skills and competences
- apply ICT systems theory
- apply risk management processes
- design interaction model
- perform data analysis
- use query languages
Knowledge
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.