Business analysis (IT operations)
Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.
수준
- 1. 인지
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- 2. 실무
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- work with stakeholders to identify objectives and potential benefits
- 3. 실천가
You can:
- lead investigative work into problems and opportunities in existing processes
- lead the collection of information and creation of recommendations for improvements
- absorb large amounts of conflicting information and use it to produce solutions
- 4. 전문가
You can:
- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
- ensure that recommendations fit with strategic business objectives
- communicate recommendations persuasively to important stakeholders
- identify the simplest of a variety of approaches
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
가장 가까운 ESCO 스킬
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
이 스킬을 기대하는 역할 수준
| 역할 수준 | 역할 | 밴드 | 기대 수준 |
|---|---|---|---|
| IT 서비스 분석가 | IT 서비스 매니저 | 4 | 인지 |
| IT 서비스 매니저 | IT 서비스 매니저 | 6 | 실무 |
| 시니어 IT 서비스 매니저 | IT 서비스 매니저 | 7 | 실천가 |
| IT 서비스 관리 책임자 | IT 서비스 매니저 | 8b | 실천가 |