Contract management
Managing contracts after award, including mobilization, performance, payments, changes, disputes, renewal, and exit, so that the organization gets what it paid for.
Levels
- 1. Awareness
You can:
- find a contract and explain its key dates, value, and owner
- record contract changes and documents in the contract register
- 2. Working
You can:
- monitor supplier performance against service levels and key performance indicators
- prepare contract review meetings and track actions
- process contract variations and check invoices against the contract
- 3. Practitioner
You can:
- manage a portfolio of contracts, including clinical and technology contracts
- use contract remedies, such as service credits, when performance falls short
- manage changes, disputes, and renewals within the procurement rules
- plan exit early and test exit plans before contracts end
- 4. Expert
You can:
- set the organization's contract management framework and standards
- lead the management of strategic, high-risk contracts
- resolve major disputes and decide on termination or re-procurement
Closest ESCO skills
- manage contracts
- maintain contract administration
- perform contract reporting and evaluation
- manage contract disputes
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Contract manager | Contract manager | 7 | Practitioner |
| Senior contract manager | Contract manager | 8a | Expert |
| Lead contract manager | Contract manager | 8b | Expert |
| Head of commercial | Head of procurement | 8d | Expert |
| Procurement assistant | Procurement officer | 3 | Awareness |