Illustrative Reference profiles for a generic digital health care organization, not official job descriptions. About this reference.

Making a process work

Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.

Quoted from the UK GDaD PCF.

Levels

1. Awareness

This skill level is currently not defined.

2. Working

You can:

  • guide teams to focus on the output rather than the process
  • help the team to find a process that works for them
  • support teams in establishing a process
3. Practitioner

This skill level is currently not defined.

4. Expert

You can:

  • identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated
  • add value and can coach the organisation to inspect and adapt processes
  • guide teams through the implementation of a new process

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Associate delivery managerDelivery manager5Working
Delivery managerDelivery manager7Expert
Senior delivery managerDelivery manager8aExpert
Head of delivery managementDelivery manager8cExpert
Program delivery managerProgram delivery manager8bExpert
Senior program delivery managerProgram delivery manager8cExpert