Litigation and dispute resolution

Original to this reference.

Levels

1. Awareness

You can:

• explain the main stages of a claim or dispute
• log claims and track deadlines accurately

2. Working

You can:

• collect and organize documents and evidence for a case
• prepare chronologies, bundles, and witness statement drafts
• liaise with external lawyers, insurers, or indemnity schemes on routine matters

3. Practitioner

You can:

• manage a caseload of disputes and claims from first notice to settlement or hearing
• assess the merits and value of claims and recommend strategy
• negotiate settlements and use alternative dispute resolution
• make sure lessons from claims feed into safety, contract, and service improvements

4. Expert

You can:

• lead the organization's most significant or high-profile disputes
• set the organization's approach to litigation, settlement, and reporting of claims
• advise the board on contingent liabilities and reputational risk

Closest ESCO skills

• legal case management (close match)
• manage contract disputes (narrow match)
• negotiate in legal cases (narrow match)
• court procedures (broad match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill