Internal communications
Keeping staff informed and engaged through channels such as the intranet, newsletters, briefings, and events, especially during change.
Levels
- 1. Awareness
You can:
- publish content on internal channels such as the intranet
- follow the organization's style and tone of voice
- 2. Working
You can:
- write and edit news, briefings, and newsletters for staff
- plan content for internal channels and measure engagement
- 3. Practitioner
You can:
- plan internal communications for major change, such as a new clinical system
- advise leaders on how to engage staff and handle difficult messages
- use feedback and data to improve channels
- 4. Expert
You can:
- set the internal communications and staff engagement strategy
- advise the executive team on culture and engagement
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Communications officer | Communications officer | 4 | Working |
| Senior communications officer | Communications officer | 5 | Working |
| Communications lead | Communications officer | 6 | Practitioner |
| Communications manager | Communications officer | 7 | Practitioner |
| Head of communications | Communications officer | 8b | Expert |