Illustrative Reference profiles for a generic digital health care organisation, not official job descriptions. About this reference.

Supplier relationship management

Building strategic relationships with key suppliers to manage risk, improve performance, and develop products and services over time.

Original to this reference.

Levels

1. Awareness

You can:

  • explain why good supplier relationships matter for services that patients rely on
  • deal with suppliers professionally and record contacts
2. Working

You can:

  • keep supplier contacts, escalation routes, and records current
  • check supplier financial health and insurance against requirements
3. Practitioner

You can:

  • segment suppliers by risk and value and plan how to manage each group
  • run strategic reviews with key suppliers, including roadmap and improvement plans
  • manage supplier risks, such as financial failure, cyber incidents, and supply chain issues
4. Expert

You can:

  • set the organisation's supplier relationship strategy
  • lead executive relationships with strategic suppliers
  • lead the response when a critical supplier fails

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Contract managerContract manager7Practitioner
Senior contract managerContract manager8aPractitioner
Lead contract managerContract manager8bExpert
Head of commercialHead of procurement8dExpert
Director of procurement and commercialHead of procurement9Expert