Supplier relationship management
Building strategic relationships with key suppliers to manage risk, improve performance, and develop products and services over time.
Levels
- 1. Awareness
You can:
- explain why good supplier relationships matter for services that patients rely on
- deal with suppliers professionally and record contacts
- 2. Working
You can:
- keep supplier contacts, escalation routes, and records current
- check supplier financial health and insurance against requirements
- 3. Practitioner
You can:
- segment suppliers by risk and value and plan how to manage each group
- run strategic reviews with key suppliers, including roadmap and improvement plans
- manage supplier risks, such as financial failure, cyber incidents, and supply chain issues
- 4. Expert
You can:
- set the organisation's supplier relationship strategy
- lead executive relationships with strategic suppliers
- lead the response when a critical supplier fails
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Contract manager | Contract manager | 7 | Practitioner |
| Senior contract manager | Contract manager | 8a | Practitioner |
| Lead contract manager | Contract manager | 8b | Expert |
| Head of commercial | Head of procurement | 8d | Expert |
| Director of procurement and commercial | Head of procurement | 9 | Expert |