Designing for clinical safety and human factors

Original to this reference.

Levels

1. Awareness

You can:

• explain how design choices can cause or prevent errors in care, such as wrong-patient or wrong-dose mistakes
• use the organisation's patterns for safety-critical information, such as patient identity banners and allergy warnings

2. Working

You can:

• design interfaces that make the safe action the easy action, for example by reducing ambiguous labels and needless alerts
• test designs in realistic clinical scenarios, including interruptions and time pressure
• raise design-related hazards with the clinical safety officer and record how designs control them

3. Practitioner

You can:

• apply human factors methods, such as task analysis and use-error analysis, to complex clinical workflows
• design to reduce alert fatigue and cognitive load across a whole service
• provide design evidence for clinical safety cases and usability evidence for regulated software

4. Expert

You can:

• set the organisation's standards and patterns for safety-critical design
• lead human factors work on the highest-risk clinical services
• advise clinical safety and product leaders on design-related risks across the portfolio

Closest ESCO skills

• usability engineering (broad match)
• cognitive psychology (broad match)
• assess users' interaction with ICT applications (broad match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill