Context, problem and option analysis
Context, problem and option analysis involves holistically investigating the context for a piece of work to define the problem or opportunity, understand root causes, identify high level business and user needs and shape the work to address those needs.
Levels
- 1. Awareness
You can:
- describe the analysis techniques you could use to help understand the context, problem and options to meet business and user needs
- explain the importance of understanding that internal and external factors influence the organisation
- contribute to identifying and assessing multiple options and formulating recommendations, under supervision
- 2. Working
You can:
- plan and use the most appropriate analysis techniques to understand the context, the problem and root causes
- communicate how your work supports and aligns to strategic contexts and goals
- define problem statements and develop and evaluate multiple options
- formulate recommendations, considering feasibility, benefits and impact
- 3. Practitioner
You can:
- lead the approach to understanding the context, the problem and root causes
- set goals for a piece of work that aligns to the organisation's strategic context
- lead the approach to developing and evaluating multiple options, sharing and advocating for recommendations to gain support
- 4. Expert
You can:
- advise on approaches to options analysis, feasibility and impact assessments to ensure best practice is followed
- ensure all streams of work align to the organisation's strategic context and goals
- advise on how the organisation can use business analysis skills to add value
- guide tactical decision making and influence strategic plans in a changing environment
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Closest ESCO skills
- analyse the context of an organisation
- root cause analysis
- propose ICT solutions to business problems
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Trainee business analyst | Business analyst | 4 | Awareness |
| Junior business analyst | Business analyst | 5 | Awareness |
| Business analyst | Business analyst | 6 | Working |
| Senior business analyst | Business analyst | 7 | Practitioner |
| Lead business analyst | Business analyst | 8a | Expert |
| Head of business analysis | Business analyst | 8c | Expert |