Corporate services — Families

Administrator

Administrators keep teams and services running by handling the organisation's day-to-day administration: correspondence, diaries, meetings, records, data entry, ordering, and enquiries. In a digital health care organisation they support digital, clinical, and corporate teams, and often handle confidential information about patients and staff.

Executive assistant

Executive assistants give senior leaders high-level administrative and business support. They manage diaries, correspondence, meetings, and papers, act as a point of contact for the leader's office, and use judgement to deal with matters on the leader's behalf. They often handle highly confidential and sensitive information.

Project support officer

Project support officers help projects and programmes run smoothly by maintaining plans, registers, and documents, organising meetings, and producing reports. At senior levels they run the project management office (PMO), giving leaders a clear view of progress, risks, and benefits across the organisation's portfolio of digital change.

Governance and risk manager

Governance and risk staff make sure the organisation is well run and in control of its risks. They support the board and its committees, run the risk management framework and registers, keep policies and governance registers in order, and coordinate assurance and audit, so that leaders can make sound decisions and show they meet their legal and regulatory duties.

Band 5 Governance officer
Band 6 Senior governance and risk officer
Band 7 Governance and risk manager
Band 8b Head of corporate governance

Communications officer

Communications staff help the organisation explain what it does to staff, patients, the public, partners, and the media. They write and publish content, run internal communications and campaigns, manage digital and social media channels, handle media enquiries, and protect the organisation's reputation, especially during incidents and outages.