Business analysis (IT operations)
Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.
等级
- 1. 了解
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- 2. 胜任
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- work with stakeholders to identify objectives and potential benefits
- 3. 熟练
You can:
- lead investigative work into problems and opportunities in existing processes
- lead the collection of information and creation of recommendations for improvements
- absorb large amounts of conflicting information and use it to produce solutions
- 4. 专家
You can:
- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
- ensure that recommendations fit with strategic business objectives
- communicate recommendations persuasively to important stakeholders
- identify the simplest of a variety of approaches
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
最接近的 ESCO 技能
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
期望具备该技能的角色级别
| 角色级别 | 角色 | 职级 | 期望等级 |
|---|---|---|---|
| IT 服务分析员 | IT 服务经理 | 4 | 了解 |
| IT 服务经理 | IT 服务经理 | 6 | 胜任 |
| 高级 IT 服务经理 | IT 服务经理 | 7 | 熟练 |
| IT 服务管理主管 | IT 服务经理 | 8b | 熟练 |