Contract management

Original to this reference.

Levels

1. Awareness

You can:

• find a contract and explain its key dates, value, and owner
• record contract changes and documents in the contract register

2. Working

You can:

• monitor supplier performance against service levels and key performance indicators
• prepare contract review meetings and track actions
• process contract variations and check invoices against the contract

3. Practitioner

You can:

• manage a portfolio of contracts, including clinical and technology contracts
• use contract remedies, such as service credits, when performance falls short
• manage changes, disputes, and renewals within the procurement rules
• plan exit early and test exit plans before contracts end

4. Expert

You can:

• set the organisation's contract management framework and standards
• lead the management of strategic, high-risk contracts
• resolve major disputes and decide on termination or re-procurement

Closest ESCO skills

• manage contracts (exact match)
• maintain contract administration (narrow match)
• perform contract reporting and evaluation (narrow match)
• manage contract disputes (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill