Organisational development

Original to this reference.

Levels

1. Awareness

You can:

• explain how culture, leadership, and engagement affect staff and patient care
• help run staff surveys and listening events

2. Working

You can:

• facilitate team sessions and workshops using standard tools
• analyse staff survey results for a team and suggest actions

3. Practitioner

You can:

• diagnose organisational issues and design interventions to address them
• lead team development, leadership development, and engagement programmes
• evaluate the effect of interventions using evidence

4. Expert

You can:

• set the organisational development strategy and culture programme
• coach executives and lead large-scale cultural change
• link culture and engagement measures to quality of care and performance

Closest ESCO skills

• shape corporate culture (close match)
• advise on organisational culture (close match)
• organisational learning (broad match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill