Illustrative Reference profiles for a generic digital health care organisation, not official job descriptions. About this reference.

Internal communications

Keeping staff informed and engaged through channels such as the intranet, newsletters, briefings, and events, especially during change.

Original to this reference.

Levels

1. Awareness

You can:

  • publish content on internal channels such as the intranet
  • follow the organisation's style and tone of voice
2. Working

You can:

  • write and edit news, briefings, and newsletters for staff
  • plan content for internal channels and measure engagement
3. Practitioner

You can:

  • plan internal communications for major change, such as a new clinical system
  • advise leaders on how to engage staff and handle difficult messages
  • use feedback and data to improve channels
4. Expert

You can:

  • set the internal communications and staff engagement strategy
  • advise the executive team on culture and engagement

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Communications officerCommunications officer4Working
Senior communications officerCommunications officer5Working
Communications leadCommunications officer6Practitioner
Communications managerCommunications officer7Practitioner
Head of communicationsCommunications officer8bExpert