Leading performance and benefits

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• explain why it's important to manage performance and benefits
• describe data and metrics that are valuable in informing day-to-day service actions and decisions

2. Working

You can:

• contribute to putting measures in place to deliver valuable outcomes to users and traceable business benefits
• use data and metrics to inform day-to-day service actions and decisions

3. Practitioner

You can:

• put measures in place to ensure the delivery of valuable outcomes to users and traceable business benefits
• use data and metrics to actively monitor, manage and prioritise service delivery and inform decision making
• identify and share appropriate data and insights with specific stakeholders

4. Expert

You can:

• ensure appropriate measures are in place to deliver valuable outcomes to users and agreed business benefits
• ensure metrics are used to monitor, manage and prioritise delivery and inform decision making
• demonstrate the value of the service and build understanding with stakeholders by ensuring effective data and insights are shared

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• track key performance indicators (narrow match)
• conduct performance measurement (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill