Interaction designer

Interaction designers design how patients, carers, clinicians, and care staff use the organisation's digital health services, from patient-facing apps and forms to the screens clinicians use at the bedside. They design simple, accessible, and safe interactions, test them with real users, and use shared design systems so that services feel consistent and familiar.

Family: User-centred design
UK GDaD PCF role: Interaction designer (User-centred design)
ESCO occupations: user interface designer (ISCO-08 2513)
On GitHub: Role document · Role data

Levels

Band	Role level	UK GDaD PCF level	Civil Service grades	Job evaluation points
4	Associate interaction designer	Associate interaction designer	EO	275
5	Junior interaction designer	Junior interaction designer	EO/HEO	335
6	Interaction designer	Interaction designer	SEO/G7	421
7	Senior interaction designer	Senior interaction designer	SEO/G7	475
8b	Lead interaction designer	Lead interaction designer	G7/G6	596
8c	Head of interaction design	Head of interaction design	G6	634

In a digital health care organisation

Clinicians often use systems under time pressure, with interruptions and on shared devices, so designs must support fast, accurate work and make the safe action the easy one.
Poor design can cause clinical harm, such as selecting the wrong patient or misreading a dose, so designers apply human factors principles and work with clinical safety officers.
Many users are unwell, anxious, older, or disabled, so designs must meet accessibility standards and work for people with low digital skills or health literacy.
Alerts and warnings are only useful if people notice and trust them, so designers help reduce alert fatigue and keep safety-critical information visible.

UK GDaD PCF role description

An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

ESCO occupations and skills

ESCO lists the skills and knowledge that employers usually need (essential) or may need (optional) for each occupation. Use them as a checklist for development conversations.

user interface designer

http://data.europa.eu/esco/occupation/96e20037-0a25-4bf6-a25e-808d1605d890 · ESCO code 2513.3 · ISCO-08 2513 Web and multimedia developers

User interface designers are in charge of designing user interfaces for applications and systems. They perform layout, graphics and dialogues design activities as well as adaptation activities.

Essential skills and knowledge (27)

Skills and competences

Knowledge

Optional skills and knowledge (68)

Skills and competences

Knowledge

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.