role	role_level	band	skill	skill_source	pcf_reference	esco_reference	expected_level	expected_level_number	expected_level_description	self_rating	manager_rating	gap	evidence	development_action
Service owner	Senior service owner	8c	Adapting to delivery methodologies	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/32db65d3-5ef3-43eb-9bf8-752c9cf0b22e; http://data.europa.eu/esco/skill/bec4359e-cb92-468f-a997-8fb28e32fba9	expert	4	You can: - set and iterate standards for working within different delivery methodologies - actively promote collaboration and agreement to ensure the team delivers value at the right time - experiment with new and innovative ways of working to enhance delivery outcomes - research new and evolving delivery methodologies and identify how your role would work within them					
Service owner	Senior service owner	8c	Applying user-centred insights	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54; http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4	expert	4	You can: - advocate for a range of effective research approaches across the organisation - coach others in making decisions that meet user needs across a range of channels - advocate for continuous use of user insights in teams - use user insights to make strategic decisions to provide the best user experience					
Service owner	Senior service owner	8c	Financial ownership	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea; http://data.europa.eu/esco/skill/2d008d5a-b7bd-46f7-bbb1-5d70a0af9c84	expert	4	You can: - ensure a business case is in place that provides sustainable funding - identify measurable benefits that represent good value for money - allocate money and make spending decisions across competing priorities - enhance and own relationships with suppliers to increase quality and deliver good value outcomes - act as an escalation point and work with stakeholders to manage financial and commercial risk					
Service owner	Senior service owner	8c	Governance and assurance	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/f2c63b7a-ed6c-4890-9f8c-7685d172624c; http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3; http://data.europa.eu/esco/skill/d83cba15-8511-4d07-b89a-9fde0d1d8241	expert	4	You can: - ensure appropriate and proportionate governance and assurance is in place and is continuously improved, aligned to organisational and government needs - guide teams through governance and assurance processes, such as service assessments, to ensure standards are met - share the team's governance and assurance processes so stakeholders trust them to deliver value in a sustainable way					
Service owner	Senior service owner	8c	Leading performance and benefits	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40; http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4	expert	4	You can: - ensure appropriate measures are in place to deliver valuable outcomes to users and agreed business benefits - ensure metrics are used to monitor, manage and prioritise delivery and inform decision making - demonstrate the value of the service and build understanding with stakeholders by ensuring effective data and insights are shared					
Service owner	Senior service owner	8c	Life cycle management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0; http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575	practitioner	3	You can: - work and consult with the right people at the right time to move through the life cycle and deliver value - use evidence to decide when a team should continue, change direction or stop - identify tools and techniques required at different phases of the life cycle - guide colleagues and stakeholders through different phases of the life cycle					
Service owner	Senior service owner	8c	Operational management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/2d140a3a-45a6-4248-80dd-b3760ebc9cc6; http://data.europa.eu/esco/skill/afdb41dd-5dd5-4fbb-bf9e-e041422698b4	expert	4	You can: - ensure a scalable operating model is in place to provide a resilient, high quality service - coordinate teams from operations, policy, digital and delivery to operate and iterate a service - ensure teams understand the importance of efficient service operations - identify and overcome operational constraints - act as the escalation point for major operational issues					
Service owner	Senior service owner	8c	Stakeholder relationship management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34; http://data.europa.eu/esco/skill/eade4171-3d57-4fb2-9518-44d5a1da4ff5	expert	4	You can: - direct the stakeholder relationship strategy for your teams - ensure stakeholder's objectives are set and support teams to meet them - influence and negotiate with senior stakeholders to resolve issues and enable progress					
Service owner	Senior service owner	8c	Strategic ownership	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2; http://data.europa.eu/esco/skill/d56e2c2f-3e01-4b76-a7bb-ecb6d430172f	expert	4	You can: - support and coach others in creating and implementing a successful long-term strategy and tactical approach that others agree with - influence and persuade stakeholders to support delivery of the strategy - support with strategic decision making - ensure strategic alignment across the organisation					
Service owner	Senior service owner	8c	Understanding health and care services	this reference		http://data.europa.eu/esco/skill/9b63d92b-5a3a-46b0-b2ba-c98b39ea5aaf; http://data.europa.eu/esco/skill/6c252ea9-e7df-4f82-8035-7d7ee742ff0e	expert	4	You can: - shape organisational strategy using a deep understanding of the health and care system - represent the organisation with health and care partners and leaders - anticipate how policy and service changes will affect digital services and care 					
Service owner	Senior service owner	8c	Clinical risk management	this reference		http://data.europa.eu/esco/skill/47d491a9-f7c0-4b13-a10f-983d3aa0113e; http://data.europa.eu/esco/skill/4913d0c0-133a-4c46-aac3-f5d4989a982e	practitioner	3	You can: - lead hazard identification and risk assessment for a product or change - write and maintain hazard logs and clinical safety case reports - agree risk controls with product teams and check that they work - advise teams on applying clinical risk management standards 					
Service owner	Senior service owner	8c	Information governance and data protection	this reference		http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5; http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec; http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b	practitioner	3	You can: - lead data protection impact assessments and information sharing agreements - advise teams on lawful basis, consent, confidentiality, and retention - investigate incidents and recommend improvements 					
Service owner	Senior service owner	8c	Medical device software regulation	this reference		http://data.europa.eu/esco/skill/f453b1a6-c7db-4d9d-9ba3-47c45159bfe3	working	2	You can: - follow a software life cycle process that meets medical device standards - produce the records that such a process requires 					
Service owner	Senior service owner	8c	Organisational risk management	this reference		http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0; http://data.europa.eu/esco/skill/00920055-eb50-4cb8-a23d-3deedbf3753e; http://data.europa.eu/esco/skill/96550830-539b-4746-96aa-92aa4959945d	expert	4	You can: - design the organisation's risk management framework and appetite - advise the board on strategic risks 					
Service owner	Senior service owner	8c	Budget management	this reference		http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea; http://data.europa.eu/esco/skill/74688c5d-2af1-4f7a-9d1c-00e808eaa1e6	expert	4	You can: - manage large or multiple budgets and set financial plans - make funding trade-offs across services 					
Service owner	Senior service owner	8c	People management	this reference		http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb; http://data.europa.eu/esco/skill/add39442-b8ca-4412-8156-391db53b0c5d	expert	4	You can: - lead managers and shape the culture of a large area - design workforce plans and organisational change - coach leaders and resolve complex people issues 					
Service owner	Senior service owner	8c	Corporate governance and compliance	this reference		http://data.europa.eu/esco/skill/3d3ee5c3-4286-457f-9f76-1704011f7e11; http://data.europa.eu/esco/skill/4cb51222-3e2e-417c-9a5c-e9ccf262721d	practitioner	3	You can: - run the governance cycle for boards and committees - review policies and advise on compliance