role	role_level	band	skill	skill_source	pcf_reference	esco_reference	expected_level	expected_level_number	expected_level_description	self_rating	manager_rating	gap	evidence	development_action
End user computing engineer	End user computing engineer	5	Asset and configuration management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/9d2e926f-53d9-41f5-98f3-19dfaa687f3f; http://data.europa.eu/esco/skill/ccb2e5f2-4279-48fd-9d85-a1db42ff1e13; http://data.europa.eu/esco/skill/ab6265f2-a9bf-49e8-a9a5-67cbab4de38b	working	2	You can: - maintain secure configuration and accurate information - control IT assets in one or more areas - verify the location and state of IT assets					
End user computing engineer	End user computing engineer	5	Change management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/1e7ed56a-6d6b-422f-962e-38543d150755; http://data.europa.eu/esco/skill/0a099c81-6a0c-4f00-bb3b-990d23ec03a5	awareness	1	You can: - implement change requests - apply change control procedures under supervision					
End user computing engineer	End user computing engineer	5	Continual service improvement	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/9d59f4e5-20a5-428e-b8b3-645043500457; http://data.europa.eu/esco/skill/0550431f-9c8b-4204-9c45-59bc5feacf06; http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd	awareness	1	You can: - show an awareness of developing process efficiency and common ways in which processes are optimised - support specific activities to improve development processes - spot or identify obvious deficiencies					
End user computing engineer	End user computing engineer	5	Incident management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7; http://data.europa.eu/esco/skill/6430eb0d-c6de-46b7-a7fc-3dd2e8e62a69; http://data.europa.eu/esco/skill/4fb7c7aa-9f19-4cc3-9e19-64ce564f22f5	awareness	1	You can: - identify and register incidents, gathering the required information and allocating it to the appropriate channel					
End user computing engineer	End user computing engineer	5	IT service reporting	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40; http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd	awareness	1	You can: - collate data from data repositories and provide basic reporting - explain what a Key Performance Indicator (KPI) is and why it is important					
End user computing engineer	End user computing engineer	5	Ownership and initiative	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/001115fb-569f-4ee6-8381-c6807ef2527f; http://data.europa.eu/esco/skill/e186976a-64f0-4052-a25b-297d19e1d0ec	working	2	You can: - own an issue until a new owner has been found or the problem has been mitigated or resolved					
End user computing engineer	End user computing engineer	5	Problem management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/a3ce2bf7-5562-4639-9b52-fdb4850a3904; http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882	awareness	1	You can: - investigate problems in systems, processes and services, with an understanding of the level of a problem, for example, strategic, tactical or operational - contribute to the implementation of remedies and preventative measures					
End user computing engineer	End user computing engineer	5	Service focus	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575; http://data.europa.eu/esco/skill/1d86f05e-e9cc-40ce-99d8-2b21cc71b16b	working	2	You can: - take inputs and establish coherent frameworks that work					
End user computing engineer	End user computing engineer	5	Service management framework knowledge	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/d12e9d68-84c5-444e-aa98-d36533bf03f6; http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66	awareness	1	You can: - show you have a Level 3 service management framework qualification					
End user computing engineer	End user computing engineer	5	Technical specialism	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/0868eef3-2213-4572-9343-74931345a7d3; http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5	awareness	1	You can: - assist in technical support activities and carry out agreed or routine maintenance and administration tasks					
End user computing engineer	End user computing engineer	5	Technical understanding	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523; http://data.europa.eu/esco/skill/cbe2c304-1e7d-489a-97d9-a7d3e37a9db6	awareness	1	You can: - show an awareness of the relevant subject matter and a high level understanding of what it involves					
End user computing engineer	End user computing engineer	5	Testing	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a; http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d; http://data.europa.eu/esco/skill/ce354460-500e-4eaa-8e95-8f243fcea3db	awareness	1	You can: - correctly execute test scripts under supervision - understand the role of testing and how it works					
End user computing engineer	End user computing engineer	5	User focus	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54; http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d	working	2	You can: - identify and engage with users or stakeholders to collate user needs evidence - understand and define research that fits user needs - use quantitative and qualitative data about users to turn user focus into outcomes					
End user computing engineer	End user computing engineer	5	Understanding health and care services	this reference		http://data.europa.eu/esco/skill/9b63d92b-5a3a-46b0-b2ba-c98b39ea5aaf; http://data.europa.eu/esco/skill/6c252ea9-e7df-4f82-8035-7d7ee742ff0e	working	2	You can: - explain the clinical and care workflows your work supports - use common health care terms correctly with clinical and care colleagues - recognise when a change could affect patient care and raise it 					
End user computing engineer	End user computing engineer	5	Information governance and data protection	this reference		http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5; http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec; http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b	working	2	You can: - apply data protection principles to your work - contribute to data protection impact assessments - handle information requests and records correctly 					
End user computing engineer	End user computing engineer	5	Identity and access management	this reference		http://data.europa.eu/esco/skill/ab49f767-296b-47d5-af56-0b4a69515b03; http://data.europa.eu/esco/skill/bc0b0b5d-f6be-405a-b224-b6902a4dbe97	working	2	You can: - create, change, and remove user accounts and access rights - check access against role-based access rules 					
End user computing engineer	End user computing engineer	5	Vulnerability management	this reference		http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf; http://data.europa.eu/esco/skill/902fb91c-3113-4004-9b4f-79aa86b638b7	awareness	1	You can: - explain why prompt patching and secure configuration matter 					
End user computing engineer	End user computing engineer	5	Clinical risk management	this reference		http://data.europa.eu/esco/skill/47d491a9-f7c0-4b13-a10f-983d3aa0113e; http://data.europa.eu/esco/skill/4913d0c0-133a-4c46-aac3-f5d4989a982e	awareness	1	You can: - explain how health IT systems can harm patients, for example through wrong, missing, or delayed information - report a possible clinical safety issue through the right route 					
End user computing engineer	End user computing engineer	5	Health, safety, and wellbeing	this reference		http://data.europa.eu/esco/skill/198b614d-a9af-46f5-b3fd-2672b401dd8e; http://data.europa.eu/esco/skill/bb663409-5c88-4e3a-bc16-01aa1c8ce171	awareness	1	You can: - follow health and safety rules and report hazards and incidents