role	role_level	band	skill	skill_source	pcf_reference	esco_reference	expected_level	expected_level_number	expected_level_description	self_rating	manager_rating	gap	evidence	development_action
Communications officer	Head of communications	8b	Communications strategy and planning	this reference		http://data.europa.eu/esco/skill/3c834f6e-523a-49ee-8ed1-e073e28ae6fe; http://data.europa.eu/esco/skill/69f36674-440a-4fa0-89f9-1b70172ebb9d; http://data.europa.eu/esco/skill/f780a6ad-b01e-4c35-9746-af8fc0c5ad06	expert	4	You can: - set the communications strategy for the organisation - lead crisis communications - advise the board on reputation and stakeholder engagement 					
Communications officer	Head of communications	8b	Media relations	this reference		http://data.europa.eu/esco/skill/7053c54a-994e-4b87-865d-a520b5c401c7; http://data.europa.eu/esco/skill/7800332c-a8eb-4792-8d72-50d509616154; http://data.europa.eu/esco/skill/4d313147-b39d-413f-a5e2-b12d5f0dc9e6; http://data.europa.eu/esco/skill/5330b70e-16f5-43a7-a6de-18fd6a4bd063	expert	4	You can: - lead media handling during major incidents and crises - protect and build the organisation's reputation with senior stakeholders - advise the board on reputational risk 					
Communications officer	Head of communications	8b	Internal communications	this reference		http://data.europa.eu/esco/skill/1f6eac42-e5aa-4fa7-a75d-a4eea12c618e; http://data.europa.eu/esco/skill/3838a64c-78dc-4f3f-a0c0-9f604e33eefd; http://data.europa.eu/esco/skill/c779cf40-506b-44b6-a366-b3bff0a5e11a	expert	4	You can: - set the internal communications and staff engagement strategy - advise the executive team on culture and engagement 					
Communications officer	Head of communications	8b	Digital and social media	this reference		http://data.europa.eu/esco/skill/5303169c-75d6-4751-9136-a4b88343388c; http://data.europa.eu/esco/skill/52e3507b-1cad-409f-9146-3c5e2afe7df9; http://data.europa.eu/esco/skill/e08821b5-d6dd-4db9-a0f1-43185653c244	practitioner	3	You can: - manage the organisation's digital channels and their content plans - handle negative or misleading posts, including during incidents - use analytics to improve reach and engagement 					
Communications officer	Head of communications	8b	People management	this reference		http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb; http://data.europa.eu/esco/skill/add39442-b8ca-4412-8156-391db53b0c5d	practitioner	3	You can: - line manage a team, setting objectives and running appraisals - support wellbeing and manage attendance, performance, and conduct - plan the team's development and succession 					
Communications officer	Head of communications	8b	Budget management	this reference		http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea; http://data.europa.eu/esco/skill/74688c5d-2af1-4f7a-9d1c-00e808eaa1e6	practitioner	3	You can: - hold and manage a budget, forecasting and explaining variances - build a business case with costs and benefits 					
Communications officer	Head of communications	8b	Stakeholder relationship management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34; http://data.europa.eu/esco/skill/eade4171-3d57-4fb2-9518-44d5a1da4ff5	expert	4	You can: - direct the stakeholder relationship strategy for your teams - ensure stakeholder's objectives are set and support teams to meet them - influence and negotiate with senior stakeholders to resolve issues and enable progress					
Communications officer	Head of communications	8b	Leadership and guidance	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207; http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb; http://data.europa.eu/esco/skill/d5145a9a-602e-40bf-b3e1-f04cf9c3ef86	practitioner	3	You can: - make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase - build consensus between services or independent stakeholders - identify problems or issues in the team dynamic and rectify them - engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick - bring people together to form a motivated team and help create the right environment for a team to work in - facilitate the best team makeup depending on the situation