role	role_level	band	skill	skill_source	pcf_reference	esco_reference	expected_level	expected_level_number	expected_level_description	self_rating	manager_rating	gap	evidence	development_action
Application operations engineer	Principal application operations engineer	8b	Asset and configuration management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/9d2e926f-53d9-41f5-98f3-19dfaa687f3f; http://data.europa.eu/esco/skill/ccb2e5f2-4279-48fd-9d85-a1db42ff1e13; http://data.europa.eu/esco/skill/ab6265f2-a9bf-49e8-a9a5-67cbab4de38b	practitioner	3	You can: - manage configuration items and related information - manage service compliance and risk					
Application operations engineer	Principal application operations engineer	8b	Availability and capacity management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/a2fef437-6719-47c2-8552-73b9fe81df86; http://data.europa.eu/esco/skill/60d48be0-4260-4b2e-85b9-aedff7a9b7d9; http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd	practitioner	3	You can: - ensure the correct implementation of availability and capacity management standards and procedures - identify capacity issues and implement the required changes - initiate remedial action					
Application operations engineer	Principal application operations engineer	8b	Change management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/1e7ed56a-6d6b-422f-962e-38543d150755; http://data.europa.eu/esco/skill/0a099c81-6a0c-4f00-bb3b-990d23ec03a5	practitioner	3	You can: - manage high impact, complex change requests - ensure that release policies, procedures and processes are applied					
Application operations engineer	Principal application operations engineer	8b	Continual service improvement	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/9d59f4e5-20a5-428e-b8b3-645043500457; http://data.europa.eu/esco/skill/0550431f-9c8b-4204-9c45-59bc5feacf06; http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd	practitioner	3	You can: - analyse current processes, and identify and implement opportunities to optimise them - lead and develop a team of experts to deliver service improvements - help to evaluate and establish requirements for the implementation of changes by setting policy and standards					
Application operations engineer	Principal application operations engineer	8b	Incident management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7; http://data.europa.eu/esco/skill/6430eb0d-c6de-46b7-a7fc-3dd2e8e62a69; http://data.europa.eu/esco/skill/4fb7c7aa-9f19-4cc3-9e19-64ce564f22f5	practitioner	3	You can: - lead the investigation and resolution of incidents					
Application operations engineer	Principal application operations engineer	8b	Ownership and initiative	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/001115fb-569f-4ee6-8381-c6807ef2527f; http://data.europa.eu/esco/skill/e186976a-64f0-4052-a25b-297d19e1d0ec	practitioner	3	You can: - take accountability for issues that occur and be proactive in searching for potential problems - achieve excellent user outcomes					
Application operations engineer	Principal application operations engineer	8b	Problem management	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/a3ce2bf7-5562-4639-9b52-fdb4850a3904; http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882	practitioner	3	You can: - ensure that the right actions are taken to investigate, resolve and anticipate problems - co-ordinate the team to investigate problems, implement solutions and take preventive measures					
Application operations engineer	Principal application operations engineer	8b	Service focus	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575; http://data.europa.eu/esco/skill/1d86f05e-e9cc-40ce-99d8-2b21cc71b16b	practitioner	3	You can: - see the bigger picture by taking groups of services and investigating how to get the best of underlying services					
Application operations engineer	Principal application operations engineer	8b	Service management framework knowledge	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/d12e9d68-84c5-444e-aa98-d36533bf03f6; http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66	practitioner	3	You can: - show you have an expert certificate in the service management framework qualification					
Application operations engineer	Principal application operations engineer	8b	Technical specialism	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/0868eef3-2213-4572-9343-74931345a7d3; http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5	expert	4	You can: - understand the direction of future technologies - deliver a model to support and maintain those future technologies and any databases that coexist in the current environment					
Application operations engineer	Principal application operations engineer	8b	Technical understanding	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523; http://data.europa.eu/esco/skill/cbe2c304-1e7d-489a-97d9-a7d3e37a9db6	practitioner	3	You can: - show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape					
Application operations engineer	Principal application operations engineer	8b	Testing	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a; http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d; http://data.europa.eu/esco/skill/ce354460-500e-4eaa-8e95-8f243fcea3db	expert	4	You can: - manage testing activities within development or integration activities - manage risks and take preventative action when risks become unacceptable - manage customer relations					
Application operations engineer	Principal application operations engineer	8b	User focus	UK GDaD PCF	https://understand-digital-data-roles-skills.service.gov.uk/skills/	http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54; http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d	practitioner	3	You can: - collaborate with user researchers and can represent users internally - explain the difference between user needs and the desires of the user - champion user research to focus on all users - prioritise and define approaches to understand the user story, guiding others in doing so - offer recommendations on the best tools and methods to use					
Application operations engineer	Principal application operations engineer	8b	Understanding health and care services	this reference		http://data.europa.eu/esco/skill/9b63d92b-5a3a-46b0-b2ba-c98b39ea5aaf; http://data.europa.eu/esco/skill/6c252ea9-e7df-4f82-8035-7d7ee742ff0e	practitioner	3	You can: - analyse how a service fits into care pathways across organisations - work with clinicians, care staff, and patients to shape digital services - explain the effect of digital decisions on care, safety, and staff workload 					
Application operations engineer	Principal application operations engineer	8b	Information governance and data protection	this reference		http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5; http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec; http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b	practitioner	3	You can: - lead data protection impact assessments and information sharing agreements - advise teams on lawful basis, consent, confidentiality, and retention - investigate incidents and recommend improvements 					
Application operations engineer	Principal application operations engineer	8b	Identity and access management	this reference		http://data.europa.eu/esco/skill/ab49f767-296b-47d5-af56-0b4a69515b03; http://data.europa.eu/esco/skill/bc0b0b5d-f6be-405a-b224-b6902a4dbe97	practitioner	3	You can: - design and run identity and access services - review access regularly and fix problems 					
Application operations engineer	Principal application operations engineer	8b	Clinical risk management	this reference		http://data.europa.eu/esco/skill/47d491a9-f7c0-4b13-a10f-983d3aa0113e; http://data.europa.eu/esco/skill/4913d0c0-133a-4c46-aac3-f5d4989a982e	practitioner	3	You can: - lead hazard identification and risk assessment for a product or change - write and maintain hazard logs and clinical safety case reports - agree risk controls with product teams and check that they work - advise teams on applying clinical risk management standards 					
Application operations engineer	Principal application operations engineer	8b	Health data interoperability	this reference		http://data.europa.eu/esco/skill/4f5c1208-62fd-4e5a-a51e-306c06947e11; http://data.europa.eu/esco/skill/d70701ca-d3be-44cb-963e-8e7142555144	working	2	You can: - read and use FHIR resources, profiles, and APIs - build or test simple integrations under guidance - check messages against a specification 					
Application operations engineer	Principal application operations engineer	8b	Medical device software regulation	this reference		http://data.europa.eu/esco/skill/f453b1a6-c7db-4d9d-9ba3-47c45159bfe3	working	2	You can: - follow a software life cycle process that meets medical device standards - produce the records that such a process requires 					
Application operations engineer	Principal application operations engineer	8b	Organisational risk management	this reference		http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0; http://data.europa.eu/esco/skill/00920055-eb50-4cb8-a23d-3deedbf3753e; http://data.europa.eu/esco/skill/96550830-539b-4746-96aa-92aa4959945d	practitioner	3	You can: - run the risk process for a directorate or programme - assess risks against the risk appetite and escalate them - report on risks to committees 					
Application operations engineer	Principal application operations engineer	8b	People management	this reference		http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb; http://data.europa.eu/esco/skill/add39442-b8ca-4412-8156-391db53b0c5d	practitioner	3	You can: - line manage a team, setting objectives and running appraisals - support wellbeing and manage attendance, performance, and conduct - plan the team's development and succession 					
Application operations engineer	Principal application operations engineer	8b	Budget management	this reference		http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea; http://data.europa.eu/esco/skill/74688c5d-2af1-4f7a-9d1c-00e808eaa1e6	working	2	You can: - track spending against a small budget and raise variances - authorise spending within your limit