{ "meta": { "locale": "sv-001", "title": "Digital health care job roles reference", "disclaimer": "Detta är en illustrativ referensprofil för en generisk organisation inom digital hälsa och vård. Det är inte en officiell befattningsbeskrivning för någon arbetsgivare, och poängen i arbetsvärderingen är inte en formell värdering.", "pcf": { "name": "UK Government Digital and Data Profession Capability Framework", "url": "https://understand-digital-data-roles-skills.service.gov.uk/", "accessed": "2026-10-06", "credit": "Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright." }, "esco": { "name": "ESCO", "version": "v1.2.1", "url": "https://esco.ec.europa.eu/", "accessed": "2026-10-06", "credit": "Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU." }, "levels": [ { "id": "awareness", "number": 1, "name": "Medvetenhet" }, { "id": "working", "number": 2, "name": "Tillämpande" }, { "id": "practitioner", "number": 3, "name": "Erfaren" }, { "id": "expert", "number": 4, "name": "Expert" } ], "paths": { "roles": "roller", "families": "familjer", "bands": "band", "skills": "färdigheter", "job-evaluation": "arbetsvärdering", "about": "om-den-här-referensen", "pcf": "pcf", "esco": "esco" }, "localeName": "Svenska", "translationNote": "Den här texten har översatts från engelska av en AI-assistent och har ännu inte granskats av en modersmålstalare. Citat från ramverket för digitala och datarelaterade yrkesroller i Storbritanniens regering (UK GDaD PCF) och från ESCO står kvar på engelska." }, "families": [ { "id": "software-development", "slug": "programvaruutveckling", "title": "Programvaruutveckling", "pcfFamily": "Software development", "roles": [ "software-developer", "frontend-developer", "devops-engineer", "integration-engineer" ] }, { "id": "architecture", "slug": "arkitektur", "title": "Arkitektur", "pcfFamily": "Architecture", "roles": [ "enterprise-architect", "solution-architect", "technical-architect", "data-architect", "security-architect", "network-architect", "business-architect" ] }, { "id": "data", "slug": "data", "title": "Data", "pcfFamily": "Data", "roles": [ "data-analyst", "performance-analyst", "data-engineer", "analytics-engineer", "data-scientist", "machine-learning-engineer", "data-governance-manager", "clinical-coder" ] }, { "id": "product-and-delivery", "slug": "produkt-och-leverans", "title": "Produkt och leverans", "pcfFamily": "Product and delivery", "roles": [ "business-analyst", "delivery-manager", "product-manager", "project-manager", "programme-delivery-manager", "digital-portfolio-manager", "service-owner" ] }, { "id": "user-centred-design", "slug": "användarcentrerad-design", "title": "Användarcentrerad design", "pcfFamily": "User-centred design", "roles": [ "user-researcher", "service-designer", "interaction-designer", "content-designer", "accessibility-specialist" ] }, { "id": "it-operations", "slug": "it-drift", "title": "IT-drift", "pcfFamily": "IT operations", "roles": [ "service-desk-analyst", "end-user-computing-engineer", "infrastructure-engineer", "application-operations-engineer", "it-service-manager", "incident-manager", "problem-manager", "change-and-release-manager" ] }, { "id": "cyber-security", "slug": "cybersäkerhet", "title": "Cybersäkerhet", "pcfFamily": null, "roles": [ "security-analyst", "security-engineer", "cyber-security-manager" ] }, { "id": "quality-assurance-testing", "slug": "kvalitetssäkring-och-testning", "title": "Kvalitetssäkring och testning", "pcfFamily": "Quality assurance testing (QAT)", "roles": [ "quality-assurance-test-analyst", "test-engineer", "test-manager" ] }, { "id": "clinical-informatics", "slug": "klinisk-informatik-och-klinisk-säkerhet", "title": "Klinisk informatik och klinisk säkerhet", "pcfFamily": null, "roles": [ "clinical-informatician", "clinical-safety-officer", "chief-clinical-information-officer" ] }, { "id": "information-governance", "slug": "informationsstyrning", "title": "Informationsstyrning", "pcfFamily": null, "roles": [ "records-officer", "information-governance-officer", "data-protection-officer" ] }, { "id": "finance", "slug": "ekonomi", "title": "Ekonomi", "pcfFamily": null, "roles": [ "finance-officer", "payroll-officer", "management-accountant", "financial-accountant", "head-of-finance" ] }, { "id": "legal", "slug": "juridik", "title": "Juridik", "pcfFamily": null, "roles": [ "legal-assistant", "legal-adviser", "head-of-legal" ] }, { "id": "human-resources", "slug": "personal", "title": "Personal", "pcfFamily": null, "roles": [ "hr-officer", "recruitment-officer", "hr-business-partner", "learning-and-development-specialist", "head-of-people" ] }, { "id": "procurement", "slug": "upphandling-och-inköp", "title": "Upphandling och inköp", "pcfFamily": null, "roles": [ "procurement-officer", "category-manager", "contract-manager", "head-of-procurement" ] }, { "id": "corporate-services", "slug": "verksamhetsstöd", "title": "Verksamhetsstöd", "pcfFamily": null, "roles": [ "administrator", "executive-assistant", "project-support-officer", "governance-and-risk-manager", "communications-officer" ] } ], "bands": [ { "id": "1", "title": "Band 1", "stage": "Ingångsnivå", "sfia_level": "1", "civil_service_grades": [ "AA" ], "knowledge": "Grundläggande läs-, skriv- och räknefärdigheter; lär sig enkla rutinuppgifter på jobbet.", "autonomy": "Följer tydliga instruktioner; arbetet kontrolleras ofta.", "scope": "Egna rutinuppgifter.", "leadership": "Inget.", "accountability": "Korrekt utförande av rutinuppgifter.", "points": { "min": 0, "max": 160 } }, { "id": "2", "title": "Band 2", "stage": "Stöd", "sfia_level": "1", "civil_service_grades": [ "AA", "AO" ], "knowledge": "Känner till rutinerna och förfarandena inom arbetsområdet; kan ha en kvalifikation på ingångsnivå.", "autonomy": "Arbetar enligt fastställda förfaranden, med handledning tillgänglig.", "scope": "Egna uppgifter inom ett team.", "leadership": "Kan visa nyanställda rutinuppgifter.", "accountability": "Kvalitet och punktlighet i det egna rutinarbetet.", "points": { "min": 161, "max": 215 } }, { "id": "3", "title": "Band 3", "stage": "Stöd", "sfia_level": "2", "civil_service_grades": [ "AO" ], "knowledge": "Kunskap om en rad förfaranden, vissa som inte är rutin; vanligen en kvalifikation på nivå 3 eller motsvarande erfarenhet.", "autonomy": "Arbetar inom förfaranden; bestämmer hur det egna arbetet organiseras; lyfter problem uppåt.", "scope": "Eget arbete och vissa uppgifter för det bredare teamet.", "leadership": "Kan fördela rutinarbete eller lära andra förfaranden.", "accountability": "Korrekthet i det egna arbetet och i de register som förs.", "points": { "min": 216, "max": 270 } }, { "id": "4", "title": "Band 4", "stage": "Stöd och nybörjare i yrket", "sfia_level": "2-3", "civil_service_grades": [ "AO", "EO" ], "knowledge": "Detaljerad kunskap om arbetsområdet, vanligen genom en kortare högskoleutbildning, lärlingsutbildning eller motsvarande erfarenhet.", "autonomy": "Arbetar inom riktlinjer; löser de flesta vardagliga problem; chefen finns tillgänglig för råd.", "scope": "Eget arbete och en definierad tjänst eller process.", "leadership": "Kan leda ett litet team eller samordna andras arbete.", "accountability": "Leverans av en definierad tjänst eller process.", "points": { "min": 271, "max": 325 } }, { "id": "5", "title": "Band 5", "stage": "Yrkesutövare", "sfia_level": "3", "civil_service_grades": [ "EO", "HEO" ], "knowledge": "Professionell eller teknisk kunskap, vanligen genom en examen eller motsvarande erfarenhet.", "autonomy": "Arbetar mot breda mål inom professionella standarder; planerar sitt eget arbete.", "scope": "Eget professionellt arbete inom ett team eller en produkt.", "leadership": "Kan vägleda och granska arbetet hos stödpersonal och lärlingar.", "accountability": "Kvaliteten på det egna professionella arbetet.", "points": { "min": 326, "max": 395 } }, { "id": "6", "title": "Band 6", "stage": "Erfaren yrkesutövare", "sfia_level": "4", "civil_service_grades": [ "HEO", "SEO" ], "knowledge": "Specialistkunskap över en rad förfaranden, uppbyggd genom vidareutbildning eller erfarenhet.", "autonomy": "Arbetar självständigt; tolkar policy för det egna området; söker råd i komplexa frågor.", "scope": "En produkt, en tjänst eller ett arbetsflöde.", "leadership": "Kan leda ett litet team eller handleda kollegor.", "accountability": "Resultaten av det egna arbetsflödet och kvaliteten på de råd som ges.", "points": { "min": 396, "max": 465 } }, { "id": "7", "title": "Band 7", "stage": "Senior eller specialist", "sfia_level": "5", "civil_service_grades": [ "SEO", "G7" ], "knowledge": "Högt utvecklad specialistkunskap, vanligen på masternivå eller motsvarande erfarenhet.", "autonomy": "Arbetar enligt organisationens policy; avgör hur resultat uppnås; är den expert andra rådfrågar.", "scope": "Flera produkter eller tjänster, eller en specialistfunktion.", "leadership": "Leder ett team eller ett professionellt praxisområde.", "accountability": "Leverans av en tjänst eller specialistfunktion, och dess budget om en sådan finns.", "points": { "min": 466, "max": 539 } }, { "id": "8a", "title": "Band 8a", "stage": "Ledare", "sfia_level": "5-6", "civil_service_grades": [ "G7" ], "knowledge": "Expertkunskap om en disciplin och dess ledning.", "autonomy": "Tolkar organisationens policy för en tjänst; anger teamets riktning.", "scope": "Ett tjänsteområde eller en disciplin i hela organisationen.", "leadership": "Leder ett team, eller leder en disciplin utan linjeansvar.", "accountability": "Ett tjänsteområde, dess personal och dess budget.", "points": { "min": 540, "max": 584 } }, { "id": "8b", "title": "Band 8b", "stage": "Ledare", "sfia_level": "6", "civil_service_grades": [ "G7", "G6" ], "knowledge": "Expertkunskap över flera discipliner eller en stor tjänst.", "autonomy": "Formar policy och strategi för ett stort område.", "scope": "Flera tjänster eller team, eller en disciplin på principalnivå.", "leadership": "Leder chefer, eller är den främsta auktoriteten inom en disciplin.", "accountability": "Flera tjänster, deras personal och deras budgetar.", "points": { "min": 585, "max": 629 } }, { "id": "8c", "title": "Band 8c", "stage": "Senior ledare", "sfia_level": "6", "civil_service_grades": [ "G6" ], "knowledge": "Expertkunskap och bred förståelse för organisationen och sektorn.", "autonomy": "Sätter strategin för en funktion; ansvarar inför en direktör.", "scope": "En funktion eller en avdelning.", "leadership": "Leder en funktion genom flera ledningsnivåer.", "accountability": "En funktions prestation, personal och budget.", "points": { "min": 630, "max": 674 } }, { "id": "8d", "title": "Band 8d", "stage": "Senior ledare", "sfia_level": "6-7", "civil_service_grades": [ "G6", "SCS1" ], "knowledge": "Strategisk kunskap över funktioner och hela hälso- och vårdsystemet.", "autonomy": "Formar strategin för hela organisationen; är ställföreträdare för en direktör.", "scope": "En stor funktion eller flera funktioner.", "leadership": "Leder flera funktioner eller en stor avdelning.", "accountability": "Stora funktioner, stora budgetar och risker för hela organisationen.", "points": { "min": 675, "max": 720 } }, { "id": "9", "title": "Band 9", "stage": "Professionschef eller direktör", "sfia_level": "7", "civil_service_grades": [ "SCS1" ], "knowledge": "Strategisk expertis och ledarskap över hela systemet.", "autonomy": "Sätter organisationens strategi tillsammans med ledningsgruppen.", "scope": "Organisationen och dess partner i hela systemet.", "leadership": "Leder en profession eller en direktion.", "accountability": "Resultat, budgetar och risker för hela organisationen.", "points": { "min": 721, "max": 765 } } ], "factors": [ { "id": "communication", "name": "Kommunikations- och relationsfärdigheter", "description": "Färdigheter som behövs för att kommunicera med, och bygga relationer med, kollegor, patienter, allmänheten och partner. Tar hänsyn till hur komplex, känslig eller omstridd informationen är, och till hinder för förståelse eller acceptans.", "levels": { "1": "Ger och tar emot rutinmässig information muntligt, främst med kollegor.", "2": "Ger och tar emot rutinmässig information muntligt, skriftligt eller elektroniskt, med kollegor och andra.", "3": "Ger rutinmässig information som kräver takt eller övertalning, eller komplex eller känslig information, eller enkel utbildning för grupper.", "4": "Ger komplex, känslig eller omstridd information som kräver övertalnings-, förhandlings- eller utbildningsförmåga, eller mycket komplex information.", "5": "Ger mycket komplex eller omstridd information som kräver utvecklad övertalnings- och förhandlingsförmåga, presenterar för stora grupper eller kommunicerar där det finns betydande hinder för acceptans.", "6": "Ger mycket komplex och mycket omstridd information där det finns betydande hinder för acceptans, med den högsta nivån av kommunikationsförmåga." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "knowledge", "name": "Kunskap, utbildning och erfarenhet", "description": "Den kunskap och erfarenhet som behövs för att utföra arbetet, oavsett varifrån den kommer, inklusive formell utbildning, kvalifikationer och erfarenhet.", "levels": { "1": "Några få rutinförfaranden, som lärs in på jobbet under en kort introduktion.", "2": "En rad rutinförfaranden, som lärs in genom utbildning på arbetsplatsen och introduktion.", "3": "En rad förfaranden, vissa som inte är rutin, som kräver grundläggande teori (till exempel en kvalifikation på nivå 3 eller motsvarande erfarenhet).", "4": "En rad förfaranden, mestadels icke-rutin, som kräver teori på mellannivå (till exempel en kortare högskoleutbildning eller motsvarande erfarenhet).", "5": "Expertis inom en specialisering, underbyggd av teori eller praktisk erfarenhet (examensnivå eller motsvarande).", "6": "Specialistkunskap över hela specialiseringen (nivå motsvarande ett eftergymnasialt specialistdiplom eller motsvarande erfarenhet).", "7": "Högt utvecklad specialistkunskap över hela specialiseringen (masternivå eller motsvarande).", "8": "Avancerad kunskap (doktorsexamen plus ytterligare utbildning eller motsvarande), eller specialistkunskap över mer än en disciplin som byggts upp under lång tid." }, "points": { "1": 16, "2": 36, "3": 60, "4": 88, "5": 120, "6": 156, "7": 196, "8": 240 } }, { "id": "analytical", "name": "Analytiska färdigheter och omdöme", "description": "Den analys och det omdöme som behövs för att bearbeta information, lösa problem och fatta beslut.", "levels": { "1": "Bedömningar av okomplicerade fakta eller situationer.", "2": "Bedömningar av fakta eller situationer, där vissa kräver analys.", "3": "Bedömningar av en rad fakta eller situationer som kräver analys eller jämförelse av alternativ.", "4": "Bedömningar av komplexa fakta eller situationer som kräver analys, tolkning och jämförelse av alternativ.", "5": "Bedömningar av mycket komplexa fakta eller situationer som kräver analys, tolkning och jämförelse av alternativ." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "planning", "name": "Planerings- och organisationsförmåga", "description": "Den planering och organisering som behövs för att driva aktiviteter, program, tjänster eller strategier.", "levels": { "1": "Organiserar det egna dagliga arbetet.", "2": "Planerar okomplicerade uppgifter eller aktiviteter, vissa pågående.", "3": "Planerar flera komplexa aktiviteter och justerar planerna vid behov.", "4": "Planerar ett brett spektrum av komplexa aktiviteter eller strategier och justerar dem vid behov.", "5": "Utformar långsiktiga strategiska planer, med osäkerhet och effekter i hela organisationen." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "physical-skills", "name": "Fysiska färdigheter", "description": "De fysiska färdigheter som behövs, såsom fingerfärdighet, koordination, tangentbordsvana och körning.", "levels": { "1": "Litet behov av fysiska färdigheter.", "2": "Färdigheter som tillägnats genom övning, såsom vanlig tangentbordsanvändning eller körning.", "3": "Utvecklade färdigheter som kräver snabbhet eller noggrannhet, såsom avancerad tangentbordsanvändning.", "4": "Mycket utvecklade färdigheter som kräver precision eller snabbhet och hög koordination mellan hand och öga.", "5": "Den högsta nivån av precision, snabbhet och koordination." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "patient-care", "name": "Ansvar för patient- och klientvård", "description": "Ansvar för att bedöma, behandla, vårda eller ge råd till patienter och klienter. För de flesta digitala roller och verksamhetsstödjande roller är detta enbart tillfällig kontakt.", "levels": { "1": "Hjälper patienter, klienter eller anhöriga vid tillfällig kontakt.", "2": "Ger allmänna icke-kliniska råd, information eller tjänster direkt till patienter eller allmänheten.", "3": "Ger personlig omvårdnad, grundläggande kliniska tekniska tjänster eller grundläggande kliniska råd.", "4": "Utför klinisk vård, tillhandahåller kliniska tekniska tjänster eller ger råd om patienters vård.", "5": "Utvecklar vårdprogram, tillhandahåller specialiserade kliniska tekniska tjänster eller ger specialiserade råd om patientvård.", "6": "Utvecklar specialiserad vård, ger mycket specialiserade råd eller är ansvarig för en del av en klinisk tjänst.", "7": "Ansvarig för att leverera en klinisk tjänst eller vårdtjänst.", "8": "Organisationsövergripande ansvar för kliniska tjänster eller vårdtjänster." }, "points": { "1": 4, "2": 9, "3": 15, "4": 22, "5": 30, "6": 39, "7": 49, "8": 60 } }, { "id": "policy", "name": "Ansvar för policy- och tjänsteutveckling", "description": "Ansvar för att utveckla och genomföra policyer och tjänster, och hur långt effekterna sträcker sig.", "levels": { "1": "Följer policyer som andra har fastställt; kan lämna synpunkter på förändringar.", "2": "Genomför policyer för det egna området och föreslår förändringar av dess praxis.", "3": "Genomför policyer för det egna området och föreslår förändringar som påverkar andra områden.", "4": "Genomför policy och utvecklar policy eller tjänster för en tjänst eller flera områden.", "5": "Genomför och utvecklar en rad policyer eller tjänster för en direktion.", "6": "Organisationsövergripande ansvar för större policy- eller tjänsteutveckling i eller bortom organisationen." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "financial-resources", "name": "Ansvar för ekonomiska och fysiska resurser", "description": "Ansvar för pengar, budgetar, utrustning, lager, byggnader och andra tillgångar.", "levels": { "1": "Tar personligt hand om utrustning och resurser som används i det egna arbetet.", "2": "Hanterar kontanter eller värdesaker, tar hand om utrustning som används av andra, kontrollerar lager eller attesterar små betalningar.", "3": "Attesterar betalningar, köper vissa tillgångar eller förnödenheter, följer upp eller förfogar över en delegerad budget eller underhåller tillgångar.", "4": "Förfogar över eller fastställer budgeten för en avdelning eller tjänst, eller köper eller underhåller dess tillgångar.", "5": "Förfogar över eller fastställer budgetar, eller förvaltar tillgångar, för flera tjänster.", "6": "Organisationsövergripande ansvar för organisationens ekonomi eller tillgångar." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "people", "name": "Ansvar för människor", "description": "Ansvar för att leda, handleda, utbilda eller utveckla personal, eller för att tillhandahålla personaltjänster (HR).", "levels": { "1": "Visar nya eller mindre erfarna kollegor hur man utför det egna arbetet.", "2": "Handleder eller samordnar personal i det dagliga arbetet, utbildar andra regelbundet eller ger grundläggande HR-råd.", "3": "Leder en grupp personal i det dagliga arbetet, undervisar i grund- eller specialistutbildning eller ger grundläggande HR-råd.", "4": "Har linjeansvar för en funktion eller avdelning, utformar utbildningsprogram som huvuduppgift eller levererar hela spektrumet av HR-tjänster.", "5": "Har linjeansvar för flera avdelningar, eller leder utbildning eller en stor del av HR i hela organisationen.", "6": "Organisationsövergripande ansvar för organisationens personal eller HR-funktion." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "information-resources", "name": "Ansvar för informationsresurser", "description": "Ansvar för information och informationssystem, på papper eller digitalt, inklusive journaler, data och de system som håller dem.", "levels": { "1": "Registrerar information som befattningshavaren själv producerar.", "2": "Matar in eller lagrar data som sammanställts av andra, eller skriver ibland rapporter eller frågor.", "3": "För formella protokoll, skriver regelbundet rapporter eller frågor eller underhåller informationssystem som en betydande uppgift.", "4": "Anpassar eller utformar informationssystem enligt andras specifikationer, eller driver informationssystem för en avdelning som huvuduppgift.", "5": "Utformar och utvecklar större informationssystem, eller driver informationssystem för flera tjänster som huvuduppgift.", "6": "Förvaltar och utvecklar informationssystem i hela organisationen som huvuduppgift.", "7": "Organisationsövergripande ansvar för organisationens informationssystem." }, "points": { "1": 4, "2": 9, "3": 16, "4": 24, "5": 34, "6": 46, "7": 60 } }, { "id": "research", "name": "Ansvar för forskning och utveckling", "description": "Ansvar för formell forskning, utveckling, utvärdering, revisioner, testning och försök.", "levels": { "1": "Genomför enkäter eller revisioner för det egna arbetet; deltar ibland i forskning eller testning.", "2": "Utför regelbundet forskning, utveckling, försök eller testning av utrustning och system som en del av arbetet.", "3": "Genomför forskning eller utveckling inom formella program som huvuduppgift.", "4": "Samordnar och genomför forsknings- och utvecklingsprogram.", "5": "Initierar och utvecklar forsknings- och utvecklingsprogram som stöder organisationens mål.", "6": "Initierar och utvecklar forsknings- och utvecklingsprogram med effekter bortom organisationen." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "freedom-to-act", "name": "Handlingsfrihet", "description": "Hur långt befattningshavaren själv avgör vad som ska göras och hur, och hur nära arbetet handleds.", "levels": { "1": "Arbetar inom fastställda förfaranden, med handledning nära till hands.", "2": "Följer standardförfaranden och prejudikat; någon finns vanligen tillgänglig att fråga; arbetet kan kontrolleras.", "3": "Följer definierade policyer och förfaranden; arbetet styrs snarare än handleds.", "4": "Resultaten är definierade, men befattningshavaren avgör hur de uppnås, inom bred policy.", "5": "Arbetar inom allmänna policyer och avgör i de flesta fall själv hur de ska tolkas.", "6": "Tolkar övergripande policy och strategi för att sätta mål och standarder." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "physical-effort", "name": "Fysisk ansträngning", "description": "Den fysiska ansträngning som krävs, med hänsyn till hur ofta, hur länge och hur intensivt.", "levels": { "1": "Sitter, står och går, med liten fysisk ansträngning.", "2": "Sitter eller står ofta i en begränsad position, eller gör tillfälligt lätta till måttliga ansträngningar.", "3": "Ofta lätt ansträngning under långa perioder, eller ofta måttlig ansträngning under korta perioder.", "4": "Ständig lätt ansträngning, ofta måttlig ansträngning under långa perioder eller tillfällig intensiv ansträngning.", "5": "Ständig måttlig ansträngning, eller ofta intensiv ansträngning." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } }, { "id": "mental-effort", "name": "Mental ansträngning", "description": "Den koncentration som krävs, med hänsyn till hur ofta, hur länge och hur förutsägbart arbetet är.", "levels": { "1": "Allmän uppmärksamhet; tillfällig koncentration på förutsägbart arbete.", "2": "Ofta koncentration på förutsägbart arbete, eller tillfällig koncentration på oförutsägbart arbete.", "3": "Ofta koncentration på oförutsägbart arbete, eller tillfällig långvarig koncentration.", "4": "Ofta långvarig koncentration, eller tillfällig intensiv koncentration.", "5": "Ofta intensiv koncentration." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } }, { "id": "emotional-effort", "name": "Känslomässig ansträngning", "description": "De känslomässiga kraven i arbetet, från direkt eller indirekt exponering för påfrestande omständigheter, såsom att läsa påfrestande ärendejournaler eller hantera allvarliga incidenter.", "levels": { "1": "Sällsynt exponering, eller tillfällig indirekt exponering, för påfrestande omständigheter.", "2": "Tillfällig exponering, eller frekvent indirekt exponering, för påfrestande omständigheter.", "3": "Frekvent exponering för påfrestande omständigheter, eller tillfällig exponering för mycket påfrestande sådana.", "4": "Tillfällig exponering för traumatiska omständigheter, eller frekvent exponering för mycket påfrestande sådana." }, "points": { "1": 5, "2": 11, "3": 18, "4": 25 } }, { "id": "working-conditions", "name": "Arbetsförhållanden", "description": "Exponering för obehagliga förhållanden eller faror. Nästan oavbruten skärmanvändning de flesta dagar räknas på nivå 2.", "levels": { "1": "Sällsynt exponering för obehagliga förhållanden.", "2": "Tillfälliga obehagliga förhållanden, frekventa resor eller utomhusarbete, eller nästan oavbruten skärmanvändning de flesta dagar.", "3": "Frekventa obehagliga förhållanden, eller tillfälliga mycket obehagliga sådana.", "4": "Viss exponering för faror, eller frekventa mycket obehagliga förhållanden.", "5": "Betydande exponering för faror." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } } ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "name": "Accessibility", "description": "Accessibility involves ensuring your service can be used by as many people as possible, including those with impaired vision, motor difficulties, cognitive impairments, learning disabilities and deafness.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand accessibility and that users have different accessibility needs\n- help fix accessibility issues under the direction of others", "working": "You can:\n- understand users have different accessibility needs\n- build user interfaces that meet accessibility standards and fix accessibility issues under the direction of others", "practitioner": "You can:\n- build user interfaces that meet a predefined set of standards\n- champion accessibility to internal stakeholders\n- offer design feedback to mitigate the risk of failing accessibility testing\n- offer recommendations on the best tools and methods to use when accessibility testing", "expert": "You can:\n- show a strong understanding of accessibility and be an advocate for users with accessibility needs\n- build user interfaces that meet a predefined set of standards\n- champion accessibility to internal and external stakeholders\n- offer design solutions to mitigate the risk of failing accessibility testing\n- recommend the best tools and methods to use when accessibility testing" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e8ef317f-c880-4c7a-929f-e08053f976bb", "label": "develop strategies for accessibility", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/be64bb4c-84ac-4c83-8cc7-fc8593e15136", "label": "test system accessibility for users with special needs", "match": "narrow" } ] }, { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "name": "Adapting to delivery methodologies", "description": "Adapting to delivery methodologies involves contributing to discussions on the appropriate delivery methodology to use, and adapting your approach based on the delivery methodology of the team.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the differences between delivery methodologies, such as scrum or kanban\n- explain how your approach would change based on the delivery methodology\n- explain why iteration is important\n- explain how roles in a multidisciplinary team work together to support delivery", "working": "You can:\n- explain how products and services are delivered through different methodologies\n- follow an appropriate approach to complete your work within the delivery methodology used by your team\n- adapt how you work and the work you produce based on your team's delivery methodology to ensure you deliver value\n- adapt how you work with other roles in a multidisciplinary team in line with the delivery methodology", "practitioner": "You can:\n- determine the approach for your role within the team's delivery methodology\n- define and agree the scope of delivery for your role within a multidisciplinary team\n- negotiate and agree delivery priorities with the team and relevant stakeholders\n- clearly communicate the value of iterative delivery and realising benefits early", "expert": "You can:\n- set and iterate standards for working within different delivery methodologies\n- actively promote collaboration and agreement to ensure the team delivers value at the right time\n- experiment with new and innovative ways of working to enhance delivery outcomes\n- research new and evolving delivery methodologies and identify how your role would work within them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/32db65d3-5ef3-43eb-9bf8-752c9cf0b22e", "label": "customise project methodologies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bec4359e-cb92-468f-a997-8fb28e32fba9", "label": "ICT project management methodologies", "match": "narrow" } ] }, { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "name": "Agile and Lean practices", "description": "Agile and Lean practices involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the basic principles of Agile and Lean methodology\n- discuss ways to apply Agile and Lean principles in a multi-disciplinary team\n- explain why iteration is important", "working": "You can:\n- demonstrate experience in applying Agile principles in practice\n- provide a clear, open and transparent framework in which teams can deliver\n- show an awareness of Agile tools and are starting to use them intelligently\n- visualise and make visible the work of the team", "practitioner": "You can:\n- compare and select the most appropriate delivery methods and processes\n- recognise, reflect and adapt when something does not work, encouraging experimentation\n- use a blended approach depending on the context\n- help teams to measure, evaluate and visualise outcomes\n- encourage reflective practice to improve ways of working", "expert": "You can:\n- coach and lead teams in Agile and Lean good practices\n- create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle\n- experiment with new and innovative ways of working to improve delivery across the organisation\n- act as a recognised expert and advocate for Agile and Lean approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/da6393d5-a53c-4863-abc7-51f36281d74e", "label": "lean project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/00c04e40-35ea-4ed1-824c-82f936c8f876", "label": "incremental development", "match": "narrow" } ] }, { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "name": "Agile research practices", "description": "Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe agile working and the roles in a multidisciplinary digital team", "working": "You can:\n- understand and explain the benefits and limitations of agile working\n- design and conduct your research so the findings can be embedded into an agile workflow\n- understand and work with the different roles in a multidisciplinary digital team to plan and do user research", "practitioner": "You can:\n- advocate for agile working\n- adapt how you design and conduct research to respond to the complexity of the product environment\n- understand the strategic decisions the team needs to make so you can design appropriate research\n- influence decisions about priorities and agile processes in the team", "expert": "You can:\n- advocate for agile working at the organisational level and with senior stakeholders\n- help organisations adopt agile research practices\n- set standards and expectations of how research insights should be delivered to support delivery by agile teams\n- coach and guide other user researchers to adopt agile ways of working" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "broad" } ] }, { "id": "pcf:agile-working", "slug": "pcf-agile-working", "name": "Agile working", "description": "Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of Agile methodology and the ways to apply the principles in practice\n- take an open-minded approach\n- explain why iteration is important\n- iterate quickly", "working": "You can:\n- demonstrate experience working in Agile, and an awareness of Agile tools and how to use them\n- advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver\n- adapt and reflect and be resilient\n- see outside of the process", "practitioner": "You can:\n- identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes\n- help the team to decide the best approach\n- help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope", "expert": "You can:\n- coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project\n- think of new and innovative ways of working to achieve the right outcomes\n- act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/dba46f87-0831-49cd-a1c7-340a653c0221", "label": "Agile development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "narrow" } ] }, { "id": "pcf:analysis", "slug": "pcf-analysis", "name": "Analysis", "description": "Analysis involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- apply the approach to real problems and consider all relevant information\n- apply appropriate rigour to ensure a full solution is designed and achieves the business outcome", "practitioner": "You can:\n- monitor the analysis of a technical solution and ensure analysis is reused for similar problem sets\n- review solutions and identify areas for change\n- drive the collection of information that is used and analysed\n- feed back on policy and requirements", "expert": "You can:\n- provide direction and lead on change regarding factors that feed into analysis\n- monitor changes in the technical environment and assess whether risks are still at acceptable levels or whether previous decisions need to be revisited\n- direct and influence others on best practice and policy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4707da90-9cfc-46ca-8de0-38a0b7bfb137", "label": "think analytically", "match": "broad" } ] }, { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "name": "Analysis and insight", "description": "Analysis and insight involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand and work with colleagues to apply core techniques for analysis and insight\n- present clear insights that colleagues can understand and use", "practitioner": "You can:\n- understand and help teams to apply a range of techniques to analyse data and provide insight\n- be proactive and present compelling findings that inform wider decisions\n- apply innovative approaches to resolve problems", "expert": "You can:\n- understand, teach and supervise a wide range of analysis techniques\n- help organisations create and learn from strategic insights\n- apply innovative approaches to resolve problems" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f263da7f-0708-42c2-b1a9-39083416f632", "label": "communicate analytical insights", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "narrow" } ] }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "name": "Analysis and synthesis", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of the need for careful analysis of research data to produce clear findings", "working": "You can:\n- understand how to apply basic techniques for the analysis of research data and synthesis of findings\n- effectively involve your team in analysis and synthesis\n- present clear findings that colleagues can understand and use", "practitioner": "You can:\n- understand and help teams to apply a range of methods to analyse research data and synthesise findings\n- effectively engage sceptical colleagues in analysis and synthesis\n- advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice", "expert": "You can:\n- help an organisation to adopt a wide range of analysis and synthesis techniques, and to continually assure, improve and innovate their practices to generate clear and valuable findings" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f715be1d-5fc4-49d3-82a5-0b8090d12849", "label": "synthesise information", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fa465db3-56e8-4b5d-a781-e2a313a4ed2d", "label": "conduct qualitative research", "match": "narrow" } ] }, { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "name": "Applied maths, statistics and scientific practices", "description": "Applied mathematics and statistics involves applying analytical methods including exploratory data analysis, visualisation and statistical testing to help make accurate recommendations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the benefits of applied mathematics and statistics, and can use this knowledge to carry out data science tasks\n- carry out general analysis techniques for data inspection, exploration and visualisation\n- interpret statistical output effectively and accurately\n- show an awareness of different performance and accuracy metrics for statistical assessment and validation", "working": "You can:\n- apply analytical methods including exploratory data analysis and statistical testing to a specific data set, to reach accurate and reliable conclusions\n- understand and use different performance and accuracy metrics for model validation in data science projects, hypothesis testing and information retrieval\n- compare selected applied mathematics and statistical methods and identify their differences\n- access and use the statistical and scientific tools available within the organisation", "practitioner": "You can:\n- apply designated quantitative techniques such as time series analysis, optimisation and simulation to create and embed appropriate models for analysis and prediction\n- provide guidance on matching data sources with relevant applied mathematics and statistical techniques to meet analysis goals\n- apply appropriate statistical techniques to available data to discover new relations and offer insight into research problems, helping to improve organisational processes and support decision making\n- access and use the statistical tools available within the organisation", "expert": "You can:\n- identify opportunities to develop statistical insight, reports and models to support organisational objectives, while collaborating across the organisation effectively\n- critique statistical analyses\n- use a variety of data analytics techniques (such as data mining and prescriptive and predictive analytics) for complex data analysis through the whole data life cycle\n- use model outputs to produce evidence and help design services and policies\n- understand a broad range of statistical tools, particularly those deployed within the organisation, and can use these appropriately and help others to use them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/382c11ed-20d5-4ae7-b60e-15fec527fa6c", "label": "apply statistical analysis techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7ee4c2ea-b349-4bd2-81a3-ec31475d4833", "label": "statistics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7a34b3d9-bd3b-4f4e-a0f6-f97439901cb7", "label": "apply scientific methods", "match": "narrow" } ] }, { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "name": "Applying statistical and analytical tools and techniques", "description": "Applying statistical and analytical techniques involves using and evaluating methods to answer research questions and make data-informed recommendations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the development of statistical and analytical insights and reports under supervision\n- explain the benefits of basic statistical and analytical techniques\n- explain the value of quality assurance and best practices in developing statistical and analytical outputs", "working": "You can:\n- contribute to the development of statistical and analytical insights and reports\n- apply appropriate statistical and analytical techniques under supervision to answer research questions and organisational needs\n- follow and apply quality assurance standards\n- respond to stakeholder questions about analytical and statistical techniques", "practitioner": "You can:\n- lead the development of valuable statistical insights and reports\n- identify and apply a range of statistical and analytical techniques and tools, and support others in applying them\n- quality assure statistical techniques and analytical outputs across a team\n- engage with stakeholders and share statistical and analytical techniques to increase understanding and trust", "expert": "You can:\n- identify opportunities to develop statistical insights and reports that support organisational objectives\n- develop and guide others in a range of statistical and analytical techniques and tools\n- oversee the quality assurance of statistical techniques and analytical outputs, continually improving and innovating practices\n- use statistical and analytical outputs to influence stakeholders across the organisation and beyond" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/382c11ed-20d5-4ae7-b60e-15fec527fa6c", "label": "apply statistical analysis techniques", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c95c29fe-3971-46b7-80e9-1f7e75ba99b3", "label": "use specific data analysis software", "match": "narrow" } ] }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "name": "Applying user-centred insights", "description": "Applying user-centred insights involves understanding all user needs and the problems that need to be solved, and applying insights to make decisions that meet these needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the difference between user needs and what a user wants\n- explain the purpose of user stories\n- explain why applying user-centred insights is important\n- explain how you approach understanding user needs", "working": "You can:\n- identify and engage users and stakeholders to identify user needs and trends\n- decide when you need more user insights and when you have enough to make a decision\n- work with others to define the problem and research goals\n- use quantitative and qualitative user insights to improve product or service outcomes", "practitioner": "You can:\n- use user insights to represent users in internal discussions\n- advocate for research to be completed with all types of users of the product or service\n- use user needs to agree the work that needs to be done and determine priorities with the team\n- work with others to understand and recommend tools to get the appropriate user insight", "expert": "You can:\n- advocate for a range of effective research approaches across the organisation\n- coach others in making decisions that meet user needs across a range of channels\n- advocate for continuous use of user insights in teams\n- use user insights to make strategic decisions to provide the best user experience" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "close" } ] }, { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "name": "Architect for the whole context", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify relevant information that can inform your architectural work, such as strategies, roadmaps, policies and technical trends\n- understand how your work supports the team in enabling change​", "working": "You can:\n- align your work with the work being done by other architects and technical professionals\n- track emerging issues, strategies, roadmaps, patterns and technologies over time to assess opportunities and risks to your work\n- identify how other teams contribute to delivering outcomes through change", "practitioner": "You can:\n- work to support wider organisational objectives beyond your immediate goals​\n- track emerging internal and external issues over time that could affect the work of teams across the organisation\n- take action to solve or mitigate problems by influencing colleagues across the organisation", "expert": "You can:\n- assess how trends in society and industry practices might impact the organisation\n- work with people outside of your organisation to inform policies, strategies and standards\n- anticipate changes to policy and build resilience through your architectural work\n- coach others in identifying important trends" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d56e2c2f-3e01-4b76-a7bb-ecb6d430172f", "label": "think holistically", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0f9958d2-f700-4f62-b90b-a5873cb5ae4c", "label": "systems thinking", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "broad" } ] }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "name": "Architecture communication", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different ways of creating architecture representations for a limited audience, including technical and non-technical stakeholders\n- gather and explain information to be used in architecture representations", "working": "You can:\n- listen to the needs of technical and business stakeholders\n- create and use different architecture representations to communicate effectively, achieving agreement with technical and non-technical stakeholders\n- provide support in discussions about architectural topics within a multidisciplinary team", "practitioner": "You can:\n- lead the communication of complicated, complex or risky architecture topics with technical and non-technical stakeholders\n- communicate with senior stakeholders across your organisation\n- adapt your message and communication techniques to your audience\n- advocate on behalf of a team to other stakeholders\n- manage stakeholder expectations effectively", "expert": "You can:\n- communicate with technical and non-technical stakeholders at all levels, and across organisations, using architecture communication techniques​\n- mediate between people in difficult architectural discussions\n- gain support from business and technical stakeholders for architectural initiatives with high levels of risk, impact and complexity\n- coach and support others in architecture communication" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7ff2c668-0e86-418a-a962-4958262ee337", "label": "use communication techniques", "match": "broad" } ] }, { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "name": "Asset and configuration management", "description": "Asset and configuration management involves managing the life cycle of IT assets, such as hardware, software, intellectual property, licences and warranties, the configuration of components, and the relationships between them. Consideration is given to the usage, disposal, compliance, inventory, sustainability, cost optimisation and protection of the IT asset portfolio.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- track, log and correct information to protect assets and components", "working": "You can:\n- maintain secure configuration and accurate information\n- control IT assets in one or more areas\n- verify the location and state of IT assets", "practitioner": "You can:\n- manage configuration items and related information\n- manage service compliance and risk", "expert": "You can:\n- manage configuration management for the organisation, ensuring value for the business and adherence to company policies\n- ensure that changes to assets are recorded and controlled appropriately\n- advocate organisational commitment to asset control" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d2e926f-53d9-41f5-98f3-19dfaa687f3f", "label": "tools for software configuration management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ccb2e5f2-4279-48fd-9d85-a1db42ff1e13", "label": "project configuration management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ab6265f2-a9bf-49e8-a9a5-67cbab4de38b", "label": "manage inventory", "match": "narrow" } ] }, { "id": "corp-assurance-and-audit", "slug": "kontakt-för-kvalitetssäkring-och-revision", "name": "Kontakt för kvalitetssäkring och revision", "description": "Samla in försäkran om att kontroller fungerar, stödja interna och externa revisioner och följa upp revisionsrekommendationer till avslut.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- förklara hur revisioner och kvalitetssäkring fungerar i organisationen\n- lämna evidens när du blir ombedd", "working": "Du kan:\n- samordna evidens för revisioner och inspektioner\n- följa upp revisionsrekommendationer och påminna om försenade åtgärder", "practitioner": "Du kan:\n- planera kartläggning av kvalitetssäkring över organisationens huvudsakliga risker\n- arbeta med interna och externa revisorer för att komma överens om omfattning och fynd\n- rapportera glapp i kvalitetssäkringen till kommittéer", "expert": "Du kan:\n- utforma organisationens ramverk för kvalitetssäkring\n- ge revisionsutskottet och styrelsen råd om kvalitetssäkringens styrka" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/24e67151-ff7e-43e2-99c0-424a758278a4", "label": "liaise with auditors", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8804d963-5a31-4609-b5df-f741b7199fb7", "label": "internal auditing", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/26baf34d-6721-4bac-b7eb-add0bc566a82", "label": "attend to detail in preparation for audits", "match": "narrow" } ] }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "name": "Availability and capacity management", "description": "Availability and capacity management involves ensuring services are available with as little downtime or disruption as possible, and that we have sufficient resources to support emerging business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain availability and capacity management processes", "working": "You can:\n- manage service components to ensure they meet business needs and key performance indicators (KPIs)", "practitioner": "You can:\n- ensure the correct implementation of availability and capacity management standards and procedures\n- identify capacity issues and implement the required changes\n- initiate remedial action", "expert": "You can:\n- lead policy and strategy for service and capacity management\n- lead the identification and implementation of required changes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a2fef437-6719-47c2-8552-73b9fe81df86", "label": "plan ICT capacity", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/60d48be0-4260-4b2e-85b9-aedff7a9b7d9", "label": "ICT capacity planning strategies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "budget-management", "slug": "budgetstyrning", "name": "Budgetstyrning", "description": "Planera, följa och styra en budget, inklusive prognoser, hantering av avvikelser och efterlevnad av ekonomiska regler.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- följa reglerna för utgifter och beställningar\n- förklara hur ditt arbete finansieras", "working": "Du kan:\n- följa utgifter mot en liten budget och lyfta avvikelser\n- attestera utgifter inom din befogenhet", "practitioner": "Du kan:\n- förfoga över och styra en budget, med prognoser och förklaringar av avvikelser\n- bygga ett affärscase med kostnader och nyttor", "expert": "Du kan:\n- styra stora eller flera budgetar och fastställa finansiella planer\n- göra avvägningar i finansieringen mellan tjänster" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/74688c5d-2af1-4f7a-9d1c-00e808eaa1e6", "label": "budgetary principles", "match": "close" } ] }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "name": "Business analysis (IT operations)", "description": "Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- investigate problems and opportunities in existing processes, and contribute to recommending solutions", "working": "You can:\n- investigate problems and opportunities in existing processes, and contribute to recommending solutions\n- work with stakeholders to identify objectives and potential benefits", "practitioner": "You can:\n- lead investigative work into problems and opportunities in existing processes\n- lead the collection of information and creation of recommendations for improvements\n- absorb large amounts of conflicting information and use it to produce solutions", "expert": "You can:\n- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities\n- ensure that recommendations fit with strategic business objectives\n- communicate recommendations persuasively to important stakeholders\n- identify the simplest of a variety of approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/27ed854c-15b8-4ba2-90e9-ae888a219703", "label": "perform business analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/633a3637-2c6b-40ae-ac38-289eb2a62aa6", "label": "business analysis", "match": "close" } ] }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "name": "Business and user acceptance testing", "description": "Business and user acceptance involves using appropriate tools and techniques to verify that a product or service meets documented and agreed business and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how to create business scenarios to validate that business and user needs are met\n- explain the stages, types and purpose of testing, and the tools and techniques used", "working": "You can:\n- work with others to ensure appropriate test coverage, data and scenarios, in line with acceptance criteria\n- document and triage defects, and their risks, so they can be traced and resolved\n- work with others to review test outcomes to validate that business and user needs are met", "practitioner": "You can:\n- advise others how to ensure appropriate test coverage, data and scenarios, in line with acceptance criteria\n- analyse business risk and impacts of defects so that appropriate action can be taken to enable business acceptance\n- provide assurance on the suitability, business readiness and viability of delivered solutions", "expert": "You can:\n- set standards and strategies for business and user acceptance testing\n- advise senior stakeholders on testing and continuity risks, quality gates and assurance approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d", "label": "levels of software testing", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "broad" } ] }, { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "name": "Business architecture", "description": "Business architecture involves using industry standards to develop integrated views of an organisation that help implement organisational strategy and solve complex problems.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of business architecture frameworks, principles and techniques\n- support the application of frameworks to business change in an organisation, under guidance", "working": "You can:\n- help support the adoption of business architecture\n- clearly communicate business architecture frameworks, principles, and techniques\n- support the production of a multidimensional view of your organisation\n- assess the impact of strategies on the organisation, highlighting risks and issues", "practitioner": "You can:\n- apply and develop business architecture frameworks, principles and techniques in your organisation\n- advise and guide the organisation to inform the implementation of its strategy\n- share the value of business architecture with the organisation\n- produce clear multidimensional views of your organisation to support decision making", "expert": "You can:\n- simplify complex business architecture frameworks into clear actions\n- develop business architecture maturity in your organisation, such as through a community of practice\n- lead or guide others in using best practice for business architecture, such as industry standards\n- identify strategic misalignment within the organisation and make recommendations for improvement" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "narrow" } ] }, { "id": "fin-business-cases", "slug": "affärscase-och-investeringskalkyler", "name": "Affärscase och investeringskalkyler", "description": "Bygga det ekonomiska underlaget för investeringar, inklusive alternativanalys, kostnader över hela livscykeln, hantering av investering och drift, nyttor och valuta för pengarna.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara syftet med ett affärscase och dess ekonomiska del\n- samla in kostnadsinformation till ett affärscase", "working": "Du kan:\n- bygga den finansiella modellen för ett enkelt affärscase\n- skilja investerings- och driftskostnader samt engångs- och återkommande kostnader\n- inkludera kostnader över hela livscykeln, såsom licenser, support och drift efter driftsättning", "practitioner": "Du kan:\n- leda det ekonomiska underlaget för komplexa digitala investeringar, såsom ett nytt kliniskt system eller en flytt till molnet\n- bedöma alternativ med nuvärde, känslighetsanalys och riskjustering\n- kontrollera att nyttor är realistiska, mätbara och ägda\n- följa upp utgifter och nyttor efter godkännandet", "expert": "Du kan:\n- fastställa organisationens standarder för affärscase och investeringskalkyler\n- ge investeringsstyrelser råd om överkomlighet, valuta för pengarna och risk\n- föra fram caset för större investeringsprogram till finansiärer\n- se över investeringsportföljen och rekommendera var man ska stoppa, ändra eller fortsätta" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e95058a6-e139-42e7-a470-72038a606649", "label": "assess financial viability", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bf12b461-1c53-4d81-a395-8ba77f7483c4", "label": "investment analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5da3c765-10a3-49eb-934c-ec401ceb1a34", "label": "analyse business plans", "match": "broad" } ] }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "name": "Business modelling", "description": "Business modelling involves visualising, analysing and communicating current and future business situations and how business components influence each other.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how models and diagrams can be used to represent the organisation, processes, relationships, information and interactions, and how they add value\n- support the creation of visual representations of business workflows, processes and structures\n- explain how other roles use the models you create to support their work", "working": "You can:\n- select appropriate business modelling techniques to support analysis, decision making and stakeholder understanding\n- elicit appropriate information to create effective business models\n- create models and diagrams that represent the organisation, processes, relationships, information and interactions\n- use existing and new models to ensure alignment to the organisation’s goals", "practitioner": "You can:\n- guide the selection and use of business modelling techniques to ensure consistency\n- define and share good practices for eliciting appropriate information to create effective models\n- create models and diagrams that represent complex and large-scale situations, aligning with and informing architecture artefacts\n- use business modelling outcomes to support strategic decision making", "expert": "You can:\n- set standards for business modelling, including for the elicitation of appropriate information\n- assess the effectiveness of modelling techniques to enable continuous improvement\n- coach others in business modelling, leading the creation of models when appropriate\n- use business modelling outcomes to anticipate and influence decision making and strategy development" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a7792a9-888a-46ad-afc9-2c0d94c8fde6", "label": "create business process models", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3c1cbc5e-2220-4f45-bcc8-3d52c8c9cae0", "label": "analyse business model", "match": "narrow" } ] }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "name": "Business process improvement", "description": "Business process improvement involves creating appropriate artefacts and analysing, modifying and testing existing and new processes to make them more efficient.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to the analysis and evaluation of business processes to identify problems and opportunities\n- contribute to the design and implementation of business process improvements\n- contribute to business process testing and usability evaluation", "working": "You can:\n- analyse and evaluate business processes to identify problems and opportunities\n- design, prioritise and facilitate the implementation of business process improvements, with some support\n- validate improvements to business processes through testing", "practitioner": "You can:\n- lead process analysis and evaluation to define business performance problems and opportunities\n- lead analysis and evaluation to design, test, implement and assess business process improvements\n- manage the design, execution and assessment of business process tests and usability evaluations", "expert": "You can:\n- lead the identification of large-scale opportunities to deliver business performance improvements\n- set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards\n- set the direction for design, execution and assessment of business process tests and usability evaluations\n- coach others in designing, testing, implementing and assessing business process improvements" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75b30aeb-34c0-40f4-b77d-271d75a98b14", "label": "improve business processes", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/56042303-972b-41be-9310-58467599ff7e", "label": "analyse business processes", "match": "narrow" } ] }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "name": "Capability building for digital, data and technology", "description": "A senior leadership skill. You can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f1155d3f-fbca-4298-a31c-f6955653bacf", "label": "shape organisational teams based on competencies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f206e732-110c-47ce-a53f-f00c9d97c90d", "label": "talent management strategies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ebff1a39-7261-49cd-9cb2-88f565e8dc26", "label": "develop corporate training programmes", "match": "narrow" } ] }, { "id": "proc-category-management", "slug": "kategoriförvaltning", "name": "Kategoriförvaltning", "description": "Förvalta en utgiftskategori, såsom programvara, moln och tekniktjänster, genom en kategoristrategi som samlar efterfrågan, formar krav och planerar upphandlingar över flera år.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara vad en kategori är och varför kategoriplaner är viktiga", "working": "Du kan:\n- analysera utgifter och avtal för en kategori och hålla avtalsregistret uppdaterat\n- stödja kategoriplanen, såsom att följa upp förnyelser och besparingar", "practitioner": "Du kan:\n- skriva och genomföra en kategoristrategi tillsammans med budgetansvariga och tekniska ledare\n- planera flödet av upphandlingar och avtalsförnyelser för kategorin\n- följa upp besparingar, värde och risker för kategorin", "expert": "Du kan:\n- fastställa ansatsen för kategoriförvaltning i organisationen\n- leda kategorierna med högst utgifter och risk, och samordna dem med organisationens strategi\n- arbeta med andra organisationer på gemensamma inköp" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29cd7e7b-215c-483a-b67a-6bdad0647de9", "label": "develop procurement strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a9dc9e40-14a6-4899-93ec-29d5c79c2ebd", "label": "manage procurement planning", "match": "close" } ] }, { "id": "pcf:change-management", "slug": "pcf-change-management", "name": "Change management", "description": "Change management involves managing changes to services, organisations, suppliers or configuration items, and the associated documentation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- implement change requests\n- apply change control procedures under supervision", "working": "You can:\n- analyse and assess the impact of change\n- document change requests\n- action changes from change requests", "practitioner": "You can:\n- manage high impact, complex change requests\n- ensure that release policies, procedures and processes are applied", "expert": "You can:\n- implement new and current change management processes\n- support change management, actively improving and optimising processes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1e7ed56a-6d6b-422f-962e-38543d150755", "label": "manage changes in ICT system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0a099c81-6a0c-4f00-bb3b-990d23ec03a5", "label": "manage ICT change request process", "match": "close" } ] }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "name": "Change, benefits and adoption analysis", "description": "Change, benefits and adoption analysis involves assessing how change can be enabled within the organisation, determining expected benefits and creating the conditions required for adoption.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the change and benefits life cycles\n- describe common types of benefit, disbenefit, impact and risk to change\n- explain the value of impact assessments\n- describe some ways to capture assumptions, dependencies and measures", "working": "You can:\n- assess how proposed changes affect roles, processes, policies, data, systems and customer or user experience\n- support the definition of measurable outcomes, measures and indicators\n- work with the business and other professions to support business readiness", "practitioner": "You can:\n- lead benefits and impact analysis for initiatives, including identifying trade-offs, quantitative and qualitative benefits, and business readiness indicators\n- ensure change impacts and benefits are translated into clear operating actions, ownership and measures\n- work across the business and with other professions to define and guide adoption and business readiness activities", "expert": "You can:\n- influence strategic decisions by challenging whether proposed change is likely to deliver real and evidenced value\n- work with the business and other professions to influence approaches for change adoption, business readiness and benefits management\n- position business analysis as a discipline that improves business readiness, adoption and outcomes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/17c9a790-5664-4673-8237-c4cf3c5a8da5", "label": "conduct impact evaluation of ICT processes on business", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/48b68726-0fd6-4e03-a5eb-82236516ee7a", "label": "provide cost benefit analysis reports", "match": "narrow" } ] }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "name": "Changing security culture", "description": "A senior leadership skill. You can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/54d774a3-de3b-4425-b0d7-c03bc99a0937", "label": "set up cybersecurity training programmes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6aef2baa-5fa7-4c16-bd28-3e070ec4e4df", "label": "educate on data confidentiality", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/a8f2a095-9d03-43f0-980d-2b9fcc59a994", "label": "shape corporate culture", "match": "broad" } ] }, { "id": "clinical-coding", "slug": "klinisk-kodning", "name": "Klinisk kodning", "description": "Översätta klinisk information från hälsojournaler till standardiserade klassifikationskoder, enligt nationella och internationella kodningsregler, för vård, ersättning och statistik.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara vad klinisk kodning är och varför den är viktig\n- använda grundläggande medicinska termer och anatomi", "working": "Du kan:\n- koda okomplicerade vårdtillfällen korrekt, med klassifikationsregler\n- ställa frågor om oklara journaler till kliniker", "practitioner": "Du kan:\n- koda komplexa vårdtillfällen över specialiteter\n- granska kodningskvalitet och utbilda kodare", "expert": "Du kan:\n- leda en kodningstjänst och dess kvalitetsprogram\n- ge råd om kodningsstandarder och deras effekt på data och finansiering" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cf0b92de-4bd0-46ee-b383-7765b4cbcac9", "label": "clinical coding", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/f022b5ff-8496-4722-a7a3-ef3c072f01f6", "label": "perform clinical coding procedures", "match": "exact" } ] }, { "id": "clinical-leadership-in-digital", "slug": "kliniskt-ledarskap-inom-digitalt", "name": "Kliniskt ledarskap inom digitalt", "description": "Tillföra klinisk kunskap och trovärdighet till utformning, införande och säker användning av digitala tjänster, och leda kliniker genom digital förändring.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara hur digitala tjänster förändrar klinisk praxis", "working": "Du kan:\n- ge produktteam kliniskt underlag om arbetsflöden och säkerhet\n- hjälpa kliniska kollegor att ta nya system i bruk", "practitioner": "Du kan:\n- leda det kliniska engagemanget för en produkt eller ett program\n- omsätta kliniska behov och evidens till krav\n- förespråka säkert införande bland kliniska kollegor", "expert": "Du kan:\n- fastställa den kliniska riktningen för organisationens digitala tjänster\n- leda kliniska ledare över organisationer genom digital förändring\n- ge styrelsen råd om klinisk risk och nytta med digitala investeringar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b21e2984-c6b2-4352-bbe8-8f3b03bd50f6", "label": "medical informatics", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/ad008df3-dcaf-45ee-8892-2319a3b66c98", "label": "oversee clinical information system activities", "match": "close" } ] }, { "id": "clinical-safety", "slug": "klinisk-riskhantering", "name": "Klinisk riskhantering", "description": "Identifiera, bedöma och kontrollera de risker som IT-system inom hälso- och sjukvården kan innebära för patienter, genom en process för klinisk riskhantering, faroregister och säkerhetsunderlag (till exempel enligt ISO 14971 och IEC 80001-1).", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara hur IT-system inom hälso- och sjukvården kan skada patienter, till exempel genom felaktig, saknad eller försenad information\n- rapportera ett möjligt kliniskt säkerhetsproblem genom rätt kanal", "working": "Du kan:\n- delta i riskworkshoppar och bidra till ett faroregister\n- följa processen för klinisk riskhantering i ditt arbete\n- ta fram underlag till ett kliniskt säkerhetsunderlag, till exempel testresultat", "practitioner": "Du kan:\n- leda identifiering av faror och riskbedömning för en produkt eller en förändring\n- skriva och underhålla faroregister och rapporter om kliniska säkerhetsunderlag\n- komma överens med produktteam om riskkontroller och kontrollera att de fungerar\n- ge team råd om att tillämpa standarder för klinisk riskhantering", "expert": "Du kan:\n- äga organisationens system för klinisk riskhantering\n- fastställa policy för klinisk säkerhet och kvalitetssäkra säkerhetsunderlag för större system\n- leda arbetet vid allvarliga säkerhetsincidenter som rör IT inom hälso- och sjukvården\n- bygga en kultur av klinisk säkerhet i digitala team" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/47d491a9-f7c0-4b13-a10f-983d3aa0113e", "label": "safety engineering", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/4913d0c0-133a-4c46-aac3-f5d4989a982e", "label": "product usage risks analysis", "match": "close" } ] }, { "id": "clin-clinical-systems-optimisation", "slug": "utformning-och-optimering-av-kliniska-system", "name": "Utformning och optimering av kliniska system", "description": "Utforma, konfigurera och förbättra kliniska system, såsom elektroniska patientjournaler, ordersystem och elektronisk förskrivning, så att de passar kliniska arbetsflöden och stöder trygg och effektiv vård.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara hur kliniska system såsom elektroniska patientjournaler stöder vården\n- beskriva de kliniska arbetsflöden som ett system stöder", "working": "Du kan:\n- kartlägga nuvarande och framtida kliniska arbetsflöden tillsammans med kliniker och vårdpersonal\n- testa systemkonfiguration mot kliniska scenarier\n- skriva tydliga kliniska krav för produktteam", "practitioner": "Du kan:\n- leda den kliniska utformningen av systemkonfiguration, formulär, ordermängder och beslutsstöd\n- använda data och användarnas återkoppling för att hitta och åtgärda arbetsflödesproblem\n- balansera kliniskt behov, säkerhet, användbarhet och systembegränsningar", "expert": "Du kan:\n- fastställa designprinciper och standarder för kliniska system i hela organisationen\n- leda optimeringsprogram som mätbart förbättrar vården och personalens upplevelse\n- ge högre ledare råd om val av kliniska system och deras effekt på vården" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ad008df3-dcaf-45ee-8892-2319a3b66c98", "label": "oversee clinical information system activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/53141450-2fa9-4890-a64e-7ffd4e1144be", "label": "use electronic health records management system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/751941a0-5645-4f8b-b97e-b252909d5edb", "label": "develop ICT workflow", "match": "broad" } ] }, { "id": "clinical-terminology", "slug": "klinisk-terminologi-och-klassifikation", "name": "Klinisk terminologi och klassifikation", "description": "Använda kliniska terminologier och klassifikationer, såsom SNOMED CT, ICD och LOINC, för att registrera och utbyta klinisk betydelse konsekvent.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara skillnaden mellan en klinisk terminologi och en klassifikation\n- känna igen vanliga terminologier såsom SNOMED CT och ICD", "working": "Du kan:\n- hitta och använda rätt koder för ett dataelement eller ett formulär\n- använda terminologiwebbläsare och referensmängder", "practitioner": "Du kan:\n- utforma datamodeller och referensmängder med kliniska terminologier\n- mappa mellan terminologier och klassifikationer, och förklara en mappnings begränsningar\n- ge team råd om användning av terminologi i produkter och analys", "expert": "Du kan:\n- fastställa policy för terminologi i organisationen\n- leda terminologiversioner, styrning och kvalitetssäkring\n- företräda organisationen i organ för terminologistandarder" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2806260f-6399-4add-8f11-070141423f9d", "label": "medical terminology", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/49812c2d-3a36-4be8-bd41-8c0be3db7c6d", "label": "develop classification systems", "match": "broad" } ] }, { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "name": "Coding and scripting", "description": "Coding and scripting involves designing, writing and iterating code and scripts from prototype to production.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe different scripting tools and software that are available and currently in use", "working": "You can:\n- interact with, read and write code\n- carry out baseline repair activities", "practitioner": "This skill level is currently not defined.", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5ef0c719-5bcb-49f8-b8eb-824388225333", "label": "use scripting programming", "match": "narrow" } ] }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "name": "Commercial management", "description": "Commercial management involves exploring commercial opportunities whilst complying with the regulations on how we conduct and manage both internal and third party relationships.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- act as the point of contact for contracted suppliers\n- understand appropriate internal contacts and processes within a government department\n- understand how and when third parties should be brought into digital, data and technology projects", "practitioner": "You can:\n- take responsibility for complex relationships with contracted suppliers\n- identify appropriate contractual frameworks and identify appropriate suppliers\n- negotiate with contracted suppliers\n- get good value out of contracts and suppliers", "expert": "You can:\n- act as the escalation point and resolve large or high risk commercial management issues\n- coach others in appropriate commercial management" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/80ae18bf-f3a4-4f83-b372-7c5c9d686865", "label": "manage commercial risks", "match": "narrow" } ] }, { "id": "proc-negotiation", "slug": "kommersiella-förhandlingar", "name": "Kommersiella förhandlingar", "description": "Planera och genomföra förhandlingar med leverantörer för att komma överens om pris, villkor och prestation som ger valuta för pengarna och hanterar risk.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara vad som kan och inte kan förhandlas i en offentlig upphandling", "working": "Du kan:\n- förhandla priser och villkor för inköp av lågt värde eller rutininköp\n- förbereda data och alternativ för en förhandling som andra leder", "practitioner": "Du kan:\n- planera och leda förhandlingar och sätta mål, gränser och reservpositioner\n- förhandla avtalsändringar, förnyelser och förlikning av tvister\n- hålla förhandlingar lagliga och väldokumenterade", "expert": "Du kan:\n- leda högvärdiga och högriskfyllda förhandlingar med strategiska leverantörer\n- coacha andra i förhandling och fastställa organisationens förhandlingsansats" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5f2efbdf-08a2-49cd-9c06-bd284e4f0fbf", "label": "negotiate terms with suppliers", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c842be42-81b3-40f2-904c-ea8790ac88bd", "label": "negotiate supplier arrangements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fde186df-c9c4-49f5-b2a5-d66adc7c43a5", "label": "negotiate buying conditions", "match": "close" } ] }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "name": "Commercial perspective", "description": "Commercial management involves exploring commercial opportunities whilst complying with the regulations on how we conduct and manage both internal and third party relationships.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of government commercial processes\n- show an awareness of legal and compliance rules", "working": "You can:\n- understand commercial processes and the appropriate internal contacts within a government department\n- understand different sourcing strategies and when to apply them", "practitioner": "You can:\n- identify appropriate contractual frameworks and approaches\n- identify, evaluate and select appropriate suppliers", "expert": "You can:\n- coach others in appropriate commercial, vendor and legal issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/80ae18bf-f3a4-4f83-b372-7c5c9d686865", "label": "manage commercial risks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3bc08c26-2f98-4730-bbb6-ec4a8566e3cf", "label": "procurement lifecycle", "match": "narrow" } ] }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "name": "Communicating analysis and insight", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to clearly communicate findings from analysis\n- explain some methods for effectively communicating findings from analysis", "working": "You can:\n- choose the appropriate medium to communicate findings\n- shape and share communications relevant to the audience\n- present analysis and visualisations in clear ways to both specialist and non-specialist audiences, with support\n- give tactical recommendations based on your analysis and insight to inform decision making", "practitioner": "You can:\n- turn complex data into compelling, clear and actionable stories\n- share data communication skills with the team and across government\n- present analysis and visualisations in clear ways to communicate complex messages\n- communicate negative and positive information to stakeholders\n- give tactical and strategic recommendations", "expert": "You can:\n- communicate relevant, compelling stories using the most appropriate medium\n- make complex recommendations at a tactical and strategic level" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f263da7f-0708-42c2-b1a9-39083416f632", "label": "communicate analytical insights", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c544a9f3-5945-4b54-afed-de0697852817", "label": "report analysis results", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "narrow" } ] }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "name": "Communicating between the technical and non-technical", "description": "Communicating between the technical and non-technical involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to communicate technical concepts in non-technical language\n- explain the types of communication that can be used with internal and external stakeholders, and their impact", "working": "You can:\n- communicate effectively with technical and non-technical stakeholders\n- support and host discussions within a multidisciplinary team, with potentially difficult dynamics\n- be an advocate for the team externally\n- manage differing stakeholder perspectives", "practitioner": "You can:\n- listen to and interpret the needs of technical and non-technical stakeholders, and manage their expectations\n- manage active and reactive communication\n- support or host difficult discussions within the team or with diverse senior stakeholders", "expert": "You can:\n- mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels\n- manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales\n- speak on behalf of, and represent the community to, large audiences inside and outside the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "exact" } ] }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "name": "Communicating data", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness that data needs to be aligned to the needs of the end user\n- create basic visuals and presentations", "working": "You can:\n- understand the appropriate media to communicate findings\n- shape communications for the audience", "practitioner": "You can:\n- turn complex data into clear and well understood solutions, which can be acted upon\n- share data communication skills with the team and organisation\n- understand and communicate different options, taking into account risks and uncertainties", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "narrow" } ] }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "name": "Communicating information", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- listen to the needs of design and business stakeholders and interpret information\n- take part in discussions within a multidisciplinary team", "working": "You can:\n- listen to the needs of design and business stakeholders and interpret information\n- take part in discussions within a multidisciplinary team\n- be an advocate for the team externally, and can manage differing perspectives\n- shape and share communications relevant to the audience", "practitioner": "You can:\n- work collaboratively in a group and build relationships with others\n- identify issues through Agile 'health checks' and work with others to address them\n- manage stakeholder expectations\n- be flexible and capable of proactive and reactive communication\n- host or moderate difficult discussions within the team or with senior stakeholders", "expert": "You can:\n- mediate between people and mend relationships, communicating with stakeholders at all levels\n- manage stakeholder expectations and host or moderate discussions about high risk and complexity, even within constrained timescales\n- speak on behalf of and represent the community to large audiences inside and outside of government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7ff2c668-0e86-418a-a962-4958262ee337", "label": "use communication techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/415abd43-e8e5-4643-b5da-5f11307af57a", "label": "use different communication channels", "match": "narrow" } ] }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "name": "Communication (security architect)", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- demonstrate a deep understanding of security concepts and can apply them to a technical level\n- effectively translate and accurately communicate security and risk implications to technical and non-technical stakeholders\n- successfully respond to challenges\n- manage stakeholder expectations and be flexible, adapting to stakeholder reactions to reach consensus", "expert": "You can:\n- demonstrate expert understanding of security concepts and can apply them to a technical level, at the highest levels of risk complexity\n- effectively translate and accurately communicate security and risk implications at the most senior levels across technical and non-technical stakeholders\n- successfully respond to challenges\n- manage stakeholder expectations across high risk and complexity or under constrained timescales" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bad614fb-fc66-4401-b75b-3d366013a493", "label": "write security reports", "match": "narrow" } ] }, { "id": "corp-communications-strategy", "slug": "kommunikationsstrategi-och-planering", "name": "Kommunikationsstrategi och planering", "description": "Planera kommunikation och kampanjer som uppfyller organisationens mål, med insikter om målgrupper, och utvärdera deras effekt.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- förklara syftet med en kommunikationsplan du arbetar med", "working": "Du kan:\n- skriva kommunikationsplaner för projekt, med målgrupper, budskap och kanaler\n- mäta resultaten av kommunikationsinsatser", "practitioner": "Du kan:\n- planera kampanjer som ändrar beteende, såsom att uppmuntra patienter att använda en digital tjänst\n- använda målgruppsinsikter och utvärdering för att förbättra kampanjer\n- planera kommunikation vid incidenter och tjänsteavbrott", "expert": "Du kan:\n- fastställa kommunikationsstrategin för organisationen\n- leda krisinformationen\n- ge styrelsen råd om anseende och intressentengagemang" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c834f6e-523a-49ee-8ed1-e073e28ae6fe", "label": "develop communications strategies", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/69f36674-440a-4fa0-89f9-1b70172ebb9d", "label": "advise on communication strategies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f780a6ad-b01e-4c35-9746-af8fc0c5ad06", "label": "apply crisis management", "match": "broad" } ] }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "name": "Community collaboration", "description": "Collaboration in the Government Digital and Data profession typically involves working in a multidisciplinary project team, and contributing to working groups and wider professional communities. It requires a broad understanding of the technologies, principles and perspectives of related professions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the work of others and the importance of team dynamics, collaboration and feedback", "working": "You can:\n- contribute to the work of others\n- motivate and empower teams\n- create the right environment for teams to work in, and can identify the best team makeup depending on the situation\n- recognise and deal with issues", "practitioner": "You can:\n- work collaboratively in a group, actively networking with others\n- adapt feedback to ensure it’s effective and lasting\n- use your initiative to identify problems or issues in the team dynamic and rectify them\n- identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses", "expert": "You can:\n- solve and unblock issues between teams or departments at the highest level\n- coach the organisation on team dynamics and conflict resolution, while also building and growing the community" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/082967d4-b94c-4305-aa13-35a6aa8c5c7c", "label": "cooperate with colleagues", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/60c78287-22eb-4103-9c8c-28deaa460da0", "label": "work in teams", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bf5d77ad-e18c-48d8-83f0-bc79c011c74a", "label": "develop professional network", "match": "narrow" } ] }, { "id": "ig-confidentiality-and-sharing", "slug": "sekretess-och-informationsdelning", "name": "Sekretess och informationsdelning", "description": "Skydda konfidentiell patientinformation samtidigt som den delas lagligt när vård, säkerhet eller lagen kräver det, inklusive genom avtal om informationsdelning.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- hålla konfidentiell information säker och dela den bara när du får\n- be om råd när du är osäker", "working": "Du kan:\n- kontrollera att en begäran om att dela information uppfyller policyn\n- föra register över vad som delades, med vem och varför\n- utkasta enkla avtal om informationsdelning", "practitioner": "Du kan:\n- ge råd i komplexa sekretessfrågor, såsom delning utan samtycke i allmänhetens intresse\n- granska avtal om informationsdelning med partnerorganisationer\n- tillämpa regler om samtycke och patientinvändningar på dataflöden", "expert": "Du kan:\n- vara organisationens seniora rådgivare i sekretessfrågor\n- lösa de svåraste besluten om utlämnande\n- fastställa ramverket för att dela information med partner" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec", "label": "maintain healthcare user data confidentiality", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a56dec32-05ef-45de-a256-ee6741f356db", "label": "information confidentiality", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b4548845-dc4c-43fb-a55c-b9b7c6c1defd", "label": "document sharing procedures", "match": "broad" } ] }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "name": "Consultancy", "description": "Consultancy involves providing specialist advice to address stakeholder and business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the need for consulting in your role, and its purpose\n- work under guidance to identify what advice, guidance and recommendations might be appropriate, usually by referring to previous work by others\n- show an understanding of how to frame problems that need to be solved", "working": "You can:\n- provide advice, guidance and recommendations based on your specialist knowledge and experience\n- propose methodologies to follow and approaches to implementation\n- frame problems so they can easily be understood, and troubleshoot where required, to support the business in operating more effectively", "practitioner": "You can:\n- provide advice and recommendations to stakeholders based on your significant specialist knowledge and experience\n- lead the definition of guidance and inform how the organisation approaches delivery or uses digital and data skills more effectively", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/283cbcd3-7101-4dbb-be37-56f3625515b1", "label": "provide ICT consulting advice", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/414332e4-8347-4771-b947-65bd3801a620", "label": "use consulting techniques", "match": "close" } ] }, { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "name": "Content management and architecture", "description": "Content management and architecture involves using and developing processes, systems and standards to enable effective, sustainable and reusable content.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain a typical content life cycle\n- explain the value of organising and categorising information in content design and some ways to do this\n- describe the importance of metadata (such as content type, publication date or ownership information) for managing content", "working": "You can:\n- document information that enables effective content life cycle management, for example metadata\n- organise complex information to support understanding and navigation using existing standards and systems for structure and hierarchy\n- use tools to manage and publish content, for example content management systems", "practitioner": "You can:\n- establish workflows for designing and publishing content as part of an end-to-end content life cycle\n- develop ways to organise and categorise information\n- help design ways for content to be effectively reused in different channels and contexts", "expert": "You can:\n- direct the approach to content management to ensure content is regularly reviewed and evaluated by publishing or service teams\n- identify opportunities to improve content workflows, efficiency and scalability\n- define and manage relationships between content in complex systems" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1bba98a7-92b9-450b-9235-e0c905f8f3c4", "label": "information architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9710092c-f174-4e84-95bf-2064d39ad7a0", "label": "manage content metadata", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/56a10e3e-c9e7-4d39-b6f1-6013398fcb3a", "label": "use content management system software", "match": "narrow" } ] }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "name": "Context, problem and option analysis", "description": "Context, problem and option analysis involves holistically investigating the context for a piece of work to define the problem or opportunity, understand root causes, identify high level business and user needs and shape the work to address those needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the analysis techniques you could use to help understand the context, problem and options to meet business and user needs\n- explain the importance of understanding that internal and external factors influence the organisation\n- contribute to identifying and assessing multiple options and formulating recommendations, under supervision", "working": "You can:\n- plan and use the most appropriate analysis techniques to understand the context, the problem and root causes\n- communicate how your work supports and aligns to strategic contexts and goals\n- define problem statements and develop and evaluate multiple options\n- formulate recommendations, considering feasibility, benefits and impact", "practitioner": "You can:\n- lead the approach to understanding the context, the problem and root causes\n- set goals for a piece of work that aligns to the organisation's strategic context\n- lead the approach to developing and evaluating multiple options, sharing and advocating for recommendations to gain support", "expert": "You can:\n- advise on approaches to options analysis, feasibility and impact assessments to ensure best practice is followed\n- ensure all streams of work align to the organisation's strategic context and goals\n- advise on how the organisation can use business analysis skills to add value\n- guide tactical decision making and influence strategic plans in a changing environment" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9714735d-6f60-440b-bdbc-aaf45ebcbe78", "label": "analyse the context of an organisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/07e51c60-763a-4335-b4ec-70a15f66d328", "label": "propose ICT solutions to business problems", "match": "narrow" } ] }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "name": "Continual service improvement", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of developing process efficiency and common ways in which processes are optimised\n- support specific activities to improve development processes\n- spot or identify obvious deficiencies", "working": "You can:\n- identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions", "practitioner": "You can:\n- analyse current processes, and identify and implement opportunities to optimise them\n- lead and develop a team of experts to deliver service improvements\n- help to evaluate and establish requirements for the implementation of changes by setting policy and standards", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d59f4e5-20a5-428e-b8b3-645043500457", "label": "create a work atmosphere of continuous improvement", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0550431f-9c8b-4204-9c45-59bc5feacf06", "label": "continuous improvement philosophies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "narrow" } ] }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "name": "Continuity management", "description": "Continuity management involves clearly defining processes and remediation plans to ensure the availability of systems and services in the event of unplanned downtime.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the basic principles of IT standard continuity management processes and procedures", "working": "You can:\n- manage the runbooks and the processes around service continuity\n- test the runbooks to ensure that service availability is maintained", "practitioner": "This skill level is currently not defined.", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/909a28ce-d4b6-4567-9b74-d111f1ed9633", "label": "maintain plan for continuity of operations", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/64852ade-6ae1-4760-ba4a-976bf07ca255", "label": "manage disaster recovery plans", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c9e96450-421d-48af-9ee6-d9c50e29afc2", "label": "ICT recovery techniques", "match": "narrow" } ] }, { "id": "legal-contract-drafting-and-review", "slug": "utformning-och-granskning-av-avtal", "name": "Utformning och granskning av avtal", "description": "Utforma, granska och förhandla avtal och överenskommelser, såsom avtal om teknik, programvarulicenser, moln, tjänster och personuppgiftsbehandling.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara ett avtals huvuddelar, såsom parter, löptid, betalning, ansvar och uppsägning\n- ta fram standarddokument utifrån godkända mallar", "working": "Du kan:\n- granska rutinavtal, såsom sekretessavtal och enkla tjänsteavtal, mot organisationens standarder\n- markera ändringar i avtal och förklara dem\n- upptäcka klausuler som behöver en jurists granskning, såsom obegränsat ansvar eller automatisk förnyelse", "practitioner": "Du kan:\n- utforma och förhandla komplexa avtal, såsom programvarulicenser, molndrift, systemintegration och personuppgiftsbiträdesavtal\n- ge råd om riskfördelning, inklusive ansvarstak, servicenivåer, utträde och deponering\n- se till att avtal skyddar patientdata, tjänstekontinuitet och organisationens rättigheter i sin programvara och sina data\n- skriva och underhålla avtalsmallar och spelböcker", "expert": "Du kan:\n- fastställa organisationens avtalsstandarder och riskpositioner\n- leda förhandlingar om de mest värdefulla eller högriskfyllda avtalen\n- ge seniora ledare råd om strategiska kommersiella arrangemang, såsom partnerskap och joint ventures" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5c606d18-6404-4047-b235-350f18e11827", "label": "contract law", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/82ae17ef-a422-4803-923e-d62da42476a9", "label": "revise legal documents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/d63c2bad-817d-4116-b4d8-b927cb01212d", "label": "commercial law", "match": "broad" } ] }, { "id": "proc-contract-management", "slug": "avtalsförvaltning", "name": "Avtalsförvaltning", "description": "Förvalta avtal efter tilldelning, inklusive igångsättning, prestation, betalningar, ändringar, tvister, förnyelse och utträde, så att organisationen får det den har betalat för.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- hitta ett avtal och förklara dess nyckeldatum, värde och ägare\n- registrera avtalsändringar och dokument i avtalsregistret", "working": "Du kan:\n- följa leverantörens prestation mot servicenivåer och nyckeltal\n- förbereda avtalsgenomgångar och följa upp åtgärder\n- bearbeta avtalsändringar och kontrollera fakturor mot avtalet", "practitioner": "Du kan:\n- förvalta en portfölj av avtal, inklusive kliniska avtal och tekniska avtal\n- använda avtalsmässiga åtgärder, såsom servicekrediter, när prestationen brister\n- hantera ändringar, tvister och förnyelser inom upphandlingsreglerna\n- planera utträde tidigt och testa utträdesplaner innan avtalen löper ut", "expert": "Du kan:\n- fastställa organisationens ramverk och standarder för avtalsförvaltning\n- leda förvaltningen av strategiska, högriskfyllda avtal\n- lösa större tvister och besluta om uppsägning eller ny upphandling" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/a703b581-ad64-4791-8bb3-624aea569fa5", "label": "maintain contract administration", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1368c06f-202d-4776-8153-93aed512cc64", "label": "perform contract reporting and evaluation", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f79e4715-5776-485c-ab7d-631c9b8d70ad", "label": "manage contract disputes", "match": "narrow" } ] }, { "id": "governance-and-compliance", "slug": "organisationsstyrning-och-efterlevnad", "name": "Organisationsstyrning och efterlevnad", "description": "Stödja organisationens styrning — styrelser, kommittéer, arbetsordningar, policyer, intresseanmälningar och efterlevnad av rättsliga och regulatoriska plikter.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- följa organisationens policyer och beslutsregler", "working": "Du kan:\n- stödja kommittémöten, handlingar och protokoll\n- hålla styrningsregister uppdaterade", "practitioner": "Du kan:\n- driva styrningscykeln för styrelser och kommittéer\n- se över policyer och ge råd om efterlevnad", "expert": "Du kan:\n- utforma styrningsramverket och ge styrelsen råd\n- leda den årliga styrningsrapporteringen och kvalitetssäkringen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3d3ee5c3-4286-457f-9f76-1704011f7e11", "label": "comply with legal regulations", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/4cb51222-3e2e-417c-9a5c-e9ccf262721d", "label": "ensure compliance with company regulations", "match": "close" } ] }, { "id": "corp-correspondence-management", "slug": "hantering-av-korrespondens-och-förfrågningar", "name": "Hantering av korrespondens och förfrågningar", "description": "Hantera brev, e-post, samtal och förfrågningar skyndsamt och artigt, och föra dem vidare till rätt person.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- besvara samtal och e-post artigt och ta korrekta meddelanden\n- föra förfrågningar vidare till rätt person", "working": "Du kan:\n- hantera rutinmässig korrespondens och förfrågningar själv\n- utkasta brev och svar som andra undertecknar\n- föra korrespondenslogg och påminna om svar", "practitioner": "Du kan:\n- hantera korrespondens för en senior ledare, inklusive känsliga brev och klagomålsbrev\n- utkasta svar som kräver takt, korrekthet och omdöme\n- se till att svar uppfyller tidsfrister", "expert": "Du kan:\n- fastställa processen och standarderna för ledningens korrespondens\n- hantera den mest känsliga korrespondensen, inklusive med tillsynsmyndigheter, partner och medier" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/dcbeb0b1-631e-4ab5-897a-94e15735ef52", "label": "route correspondence to business departments", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ab821cc3-a0cb-4fcc-b4c0-bf7c96352cbf", "label": "maintain correspondence records", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/de2f0ce8-f8d6-48c5-a213-4d065251cecf", "label": "communicate by telephone", "match": "narrow" } ] }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "name": "Creating value for money", "description": "Creating value for money involves making the right choices for the right reasons, balancing return on investment and value for the user and the organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- clearly describe the value of your work\n- determine or estimate the benefits your work is expected to deliver\n- identify opportunities for reuse, saving time and money", "working": "You can:\n- estimate the value of each item on your roadmap\n- compare effort to value when deciding priorities\n- decide when it's appropriate to reuse something, and when it's not\n- decide how and when to escalate risk in achieving value\n- discuss estimates with stakeholders to validate understanding\n- analyse the benefit of investment against anticipated outcomes", "practitioner": "You can:\n- advocate for user needs, ensuring user value is balanced against cost and value for the organisation\n- determine the benefit of a product and persuade others it's the right product to use\n- write or contribute to business cases\n- communicate business-value propositions\n- help others make value-based decisions, influencing the direction of development", "expert": "You can:\n- develop and own a business case and iterate it throughout the life cycle\n- coach others on identifying benefits whilst balancing user and business needs\n- communicate the delivery of incremental value\n- build the case for an organisational approach to value through product strategy\n- coach and empower teams to take a value for money approach" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d41262ae-eca1-4ede-89a8-46d2d99a7a31", "label": "consider economic criteria in decision making", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/48b68726-0fd6-4e03-a5eb-82236516ee7a", "label": "provide cost benefit analysis reports", "match": "narrow" } ] }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "name": "Customer service management", "description": "Customer service management involves managing customer service functions, such as responding to issue reports, information and access requests.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain customer service management processes\n- provide customer service management support under supervision", "working": "You can:\n- resolve user requests to a minimum of the agreed service level agreement\n- empathise with the end user\n- use customer-focused metrics to achieve the desired outcome", "practitioner": "You can:\n- resolve user requests, maintaining a high level of customer service\n- deal with complex complaints\n- use empathy to understand and meet customer needs", "expert": "You can:\n- translate lessons learnt into continual service improvement\n- oversee the full range of customer service functions, including reviewing customer service satisfaction\n- investigate which processes can be automated and the ways to automate them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c09c5786-a479-46de-b0aa-d5d2d8ccc123", "label": "manage customer service", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e1e99428-b91b-45e1-8ede-ed0cbf161930", "label": "establish an ICT customer support process", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c2296e2e-5fef-4f24-a24f-e5b3792268be", "label": "provide ICT support", "match": "narrow" } ] }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "name": "Cyber incident management", "description": "A senior leadership skill. You can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8181aa4c-42bc-4036-a3d2-5cb6bbb34239", "label": "handle cybersecurity incidents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7", "label": "manage major incidents", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/440d5784-52a5-4729-8b04-29f978bd896d", "label": "respond to incidents in cloud", "match": "narrow" } ] }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "name": "Cyber risk management", "description": "A senior leadership skill. You can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/69cfc5ed-6569-4aca-a4cc-fd782ba51d9c", "label": "implement ICT risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/96ec2d53-4f41-4172-8ef2-70742c4bb540", "label": "assess supplier risks", "match": "narrow" } ] }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "name": "Cyber security governance", "description": "A senior leadership skill. You can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4918ec9a-0204-4935-8b09-b0112370daa8", "label": "establish an Information Security Management System", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/37bc4dc0-1233-4008-98db-1116d0c1cfcc", "label": "define security policies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/06358891-8424-43c5-891e-d40f226bef40", "label": "manage IT security compliances", "match": "narrow" } ] }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "name": "Data analysis and synthesis", "description": "Analysis and insight involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- interpret data to find key insights", "working": "You can:\n- undertake data profiling and source system analysis\n- present clear insights to colleagues to support the end use of the data", "practitioner": "You can:\n- understand and help teams to apply a range of techniques for data profiling\n- source system analysis from a complex single source\n- bring multiple data sources together in a conformed model for analysis", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f715be1d-5fc4-49d3-82a5-0b8090d12849", "label": "synthesise information", "match": "narrow" } ] }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "name": "Data compliance and security", "description": "Data compliance and security involves ensuring data handling practices at all stages of the data life cycle meet legal, regulatory, technical, ethical and organisation requirements to protect the data, data subjects and organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain data classification and security controls\n- explain what a data life cycle is\n- identify UK legislation for data handling\n- identify internal procedures, policies and technologies relevant to secure data handling", "working": "You can:\n- use official data classification when authoring documents\n- apply internal procedures, policies and technologies to ensure secure data handling\n- identify and address ethical considerations when working with data\n- address data compliance issues using internal processes", "practitioner": "You can:\n- consistently apply data ethics, legislation, internal procedures, policies and technologies to ensure secure data handling\n- help ensure your team remain compliant by identifying and addressing current and potential data compliance and ethical issues\n- guide and support others in addressing data compliance issues", "expert": "You can:\n- advise senior stakeholders on data security, ethical or procedural risks\n- improve organisational awareness of data compliance and procedures\n- lead, guide and mentor teams in implementing secure data practices and maintaining compliance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5", "label": "data protection", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/adcca622-b933-4ba3-bc43-bf371879edc3", "label": "data security principles", "match": "narrow" } ] }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "name": "Data development process", "description": "Data development process involves implementing data pipelines, products, services or platforms while ensuring they are secure, scalable, sustainable, reliable and meeting required standards.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- monitor the operation of data solutions such as data pipelines and services\n- identify and fix simple issues in data solutions", "working": "You can:\n- implement simple data solutions such as data pipelines, following established approaches and standards\n- create repeatable, reliable and reusable data solutions", "practitioner": "You can:\n- lead the implementation of complex or large-scale data solutions\n- apply appropriate technology and techniques to ensure data solutions are secure and scalable\n- identify and implement continuous improvement to the operation and performance of data solutions", "expert": "You can:\n- establish cross-organisational data solutions that include all aspects of the data development life cycle\n- define and promote good practices for creating repeatable, reliable and reusable data solutions" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2daec0e6-f0c1-43e8-8178-aedba99130ec", "label": "establish data processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f9670490-8aa4-4540-b121-d440a8294aab", "label": "develop data processing applications", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9d0d89be-bffa-4393-b6f6-8d05bea49051", "label": "data extraction, transformation and loading tools", "match": "narrow" } ] }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "name": "Data engineering", "description": "Data engineering involves ensuring the correct systems are available to enable the collection, analysis and extrapolation of data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why you need engineering support to design and provide products for the organisation\n- explain why you need to cleanse and prepare data for use in data science products\n- explain different architectures, including cloud and on-premise, and data manipulation and transformation tools", "working": "You can:\n- identify the appropriate engineering support to design and provide products for the organisation\n- recognise the processes and tools for cleansing and preparing data, and put reusable processes and checks in place\n- use different architectures, including cloud and on-premise\n- use data manipulation and transformation tools", "practitioner": "You can:\n- work with data engineers and data scientists to design and provide products for the organisation", "expert": "You can:\n- help to identify the data engineering requirements for any data science product, while working with data engineers and data scientists to design and deliver those products into the organisation effectively\n- understand the need to cleanse and prepare data before including it in data science products and can put reusable processes and checks in place\n- understand a broad range of architectures, including cloud and on-premise, and data manipulation and transformation tools deployed within the organisation, and can use these tools appropriately and help others use them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/48db96bf-3314-45c6-bad8-fdb6e20e5639", "label": "data engineering", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/2daec0e6-f0c1-43e8-8178-aedba99130ec", "label": "establish data processes", "match": "narrow" } ] }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "name": "Data ethics and privacy", "description": "Data ethics and privacy involves using data and emerging data techniques in compliance with ethical and legal obligations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of using data ethics and privacy in your work\n- identify appropriate channels to discuss ethical issues, with support", "working": "You can:\n- apply fundamental principles of data ethics and privacy in your work under supervision\n- share data ethics and privacy risks through appropriate channels", "practitioner": "You can:\n- work with stakeholders to identify and address ethical and privacy concerns\n- demonstrate and communicate how data ethical issues fit into the wider organisational context\n- research developments in data ethics and privacy to improve compliance and processes\n- assess and constructively challenge proposed data ethics policies", "expert": "You can:\n- oversee compliance with data ethics standards and legislation across the organisation\n- develop, manage and continuously improve an ethical framework within your area\n- develop a data ethics culture, influencing others to act on it\n- ensure data ethics is applied appropriately when formulating, implementing and evaluating organisational policies and programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e9575f7f-053a-439e-8074-f93df3334e92", "label": "data ethics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" } ] }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "name": "Data governance", "description": "Data governance involves the set of standards, processes and policies that ensures your data is consistent and reliable throughout the data life cycle.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- demonstrate up-to-date knowledge of data governance theory, standard methodology and the practical considerations\n- develop an end-to-end data governance framework (the processes, operational policies and standards needed to support data management)\n- work effectively with technical teams and other stakeholders to implement a data governance framework, and make recommendations to ensure compliance", "practitioner": "You can:\n- implement and monitor data governance using standard methodology throughout the data life cycle, within a large organisation\n- meet the requirement for relevant data governance accreditation\n- take responsibility for specific parts of a data governance framework within the organisation", "expert": "You can:\n- define the data governance strategy for the organisation, and connect it with the wider organisational strategy\n- design, implement and monitor data governance within a large organisation, throughout the data life cycle\n- set the strategy for applying end-to-end data governance frameworks, processes, operational policies, standards, compliance and assurance\n- engage and work effectively with technical leaders and senior stakeholders to implement data governance and ensure compliance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "broad" } ] }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "name": "Data governance (data architect)", "description": "Data governance involves the set of standards, processes and policies that ensures your data is consistent and reliable throughout the data life cycle.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand what data governance is required\n- take responsibility for the assurance of data solutions and make recommendations to ensure compliance", "practitioner": "You can:\n- evolve and define data governance\n- take responsibility for supporting and collaborating around wider governance\n- assure and integrate data services to meet the needs of multiple business services\n- work proactively to ensure the organisation designs architecture that considers data", "expert": "You can:\n- ensure data governance supports changes to the organisational strategy\n- align data governance with wider governance (for example, budget)\n- assure corporate services by understanding important risks and providing mitigation through assurance mechanisms" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/cb5cccc9-abe4-4b11-abe6-d27e5cd85fb1", "label": "manage standards for data exchange", "match": "narrow" } ] }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "name": "Data innovation", "description": "Data innovation involves understanding unfamiliar or emerging technologies, assessing their relevance and applying them effectively, or using existing technologies in new ways, to deliver value from data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop a basic understanding of an unfamiliar or emerging technology, or a familiar technology in a new data context, with guidance\n- share what you learn with colleagues, including how it could help deliver more value from data", "working": "You can:\n- experiment with unfamiliar and emerging technologies, or familiar technologies in new data contexts, with guidance\n- share what you learn with the team, explaining potential benefits, risks, and practical considerations\n- identify opportunities to apply technology to improve data processes or outcomes in an operational setting or the wider organisation", "practitioner": "You can:\n- test and evaluate the feasibility of unfamiliar and emerging technologies, or familiar technologies in new data contexts\n- share what you learn with the organisation, explaining potential benefits, risks, and practical considerations\n- recommend, design and implement innovative data solutions based on organisation objectives, user needs, and operational constraints", "expert": "You can:\n- advocate for adoption of unfamiliar and emerging technologies, or familiar technologies in new data contexts, ensuring organisation objectives, user needs, and operational constraints inform decisions\n- develop organisational capability in data innovation through leadership\n- anticipate future technology changes and advise how to take advantage of them to realise value from data" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8327754d-3990-4056-b07e-4faa49cfcd26", "label": "innovate in ICT", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/42cb7669-c371-4903-9c0b-13db67b2e4bb", "label": "emergent technologies", "match": "narrow" } ] }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "name": "Data integration design", "description": "Data integration design involves designing systems, APIs and data models to enable secure and efficient interoperability across services.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify interoperability requirements between services and systems\n- explain tools and techniques used to exchange data between systems and services", "working": "You can:\n- design simple data exchange or integration solutions using established patterns or modelling techniques\n- include security features in your data integration designs", "practitioner": "You can:\n- select the most appropriate techniques for different integration scenarios\n- evaluate and lead the implementation of integration using varied approaches that ensure security, efficiency and compliance", "expert": "You can:\n- establish cross-organisational data integration standards and design patterns\n- guide teams in designing secure and interoperable systems and services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4a882a1-0263-4dd2-b29a-f0028cac2393", "label": "define integration strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/46ec0033-3c71-415e-bcff-b065675ba2dc", "label": "integrate ICT data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b0096dc5-2e2d-4bc1-8172-05bf486c3968", "label": "design application interfaces", "match": "narrow" } ] }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "name": "Data life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand and apply data governance over a data life cycle, ensuring best practice at each phase", "practitioner": "You can:\n- understand and apply data governance structures and principles over a data life cycle, ensuring best practice at each phase\n- demonstrate knowledge of data governance industry standards\n- design and implement continuous improvements to optimise data governance over a data life cycle\n- work with internal and external stakeholders to build organisational capacity and capability in data governance", "expert": "You can:\n- take responsibility for data governance structures and principles, and ensure that they’re defined and applied with best practice throughout a data life cycle\n- direct continuous improvements to optimise data governance over a data life cycle" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4f5c1208-62fd-4e5a-a51e-306c06947e11", "label": "manage findable accessible interoperable and reusable data", "match": "narrow" } ] }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "name": "Data literacy improvement", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- raise awareness of the need for data literacy within the organisation\n- support data literacy training and development by enabling data consumers to understand what they can and cannot do with data", "practitioner": "You can:\n- recommend data literacy as a valuable skill across all levels of the organisation\n- identify employee training courses and other opportunities to improve the organisation’s data literacy skills and data-driven culture", "expert": "You can:\n- take responsibility for improving the organisation’s data literacy\n- encourage a data-driven culture within the organisation by strengthening data literacy skills among all employees\n- persuade senior decision-makers that data literacy is a vital part of a data-driven culture, enabling effective decision-making at all levels" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c8fa4313-80b0-4f37-8b1b-1739707bc362", "label": "teach digital literacy", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6aef2baa-5fa7-4c16-bd28-3e070ec4e4df", "label": "educate on data confidentiality", "match": "narrow" } ] }, { "id": "pcf:data-management", "slug": "pcf-data-management", "name": "Data management", "description": "Data management involves the application of data governance policies, including the tools, procedures and methods that manage data access, sharing, dissemination and protection.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of data governance policies\n- explain how data management tools, procedures and methods relate to a specific project", "working": "You can:\n- follow organisational data governance, including policies on data access, sharing, dissemination and protection\n- participate in or deliver data management across services or products\n- use appropriate data management tools, procedures and methods with some support", "practitioner": "You can:\n- advocate for effective data governance and data management policies and guidelines within your team and across your organisation\n- monitor and improve data management practices in your team\n- help define, develop and support the use of data management tools, procedures and methods in compliance with data governance policies", "expert": "You can:\n- champion and lead data management and governance processes within your team and across your organisation\n- define and lead on the implementation of data management responsibilities\n- define data management tools and develop training requirements to implement data governance processes effectively\n- enable continuous improvement of data management practices and compliance with data governance policies" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/03a74eee-2dc6-4147-8667-5cdeb65f122d", "label": "manage ICT data classification", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f2fdd2db-8755-4540-8af8-b46f2c0de95f", "label": "facilitate access to information", "match": "narrow" } ] }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "name": "Data maturity", "description": "Data maturity involves measuring how set up your organisation is to make the best use of its data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some of the different data maturity levels", "working": "You can:\n- explain the different data maturity models available\n- measure data maturity and implement best practices\n- describe the benefits of potential improvements", "practitioner": "You can:\n- lead the implementation of data best practices\n- communicate opportunities to improve data maturity\n- lead on monitoring and improving areas of data maturity", "expert": "You can:\n- oversee the implementation of the organisation’s data maturity model\n- work with senior stakeholders to provide data assurance\n- report assessment findings to boards or committees\n- communicate data maturity improvement plans" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66", "label": "ICT process quality models", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "narrow" } ] }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "name": "Data modelling", "description": "Data modelling involves producing visual representations of information systems to communicate the relationship between different data types.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- explain the concepts and principles of data modelling\n- produce, maintain and update relevant data models for an organisation’s specific needs\n- reverse-engineer data models from a live system", "practitioner": "You can:\n- produce relevant data models across multiple subject areas\n- explain which models to use for which purpose\n- understand industry-recognised data modelling patterns and standards, and when to apply them\n- compare and align different data models", "expert": "You can:\n- understand the concepts and principles of data modelling and can produce relevant data models\n- work across government and industry, recognising opportunities for the reuse and alignment of data models in different organisations\n- design the method to categorise data models within an organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/fecf8a0d-62c4-4e71-9b03-0f4fc2ad7bf5", "label": "data models", "match": "close" } ] }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "name": "Data modelling, cleansing and enrichment", "description": "Data modelling involves producing visual representations of information systems to communicate the relationship between different data types.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different data models and tools, and understand when they could be used\n- show an awareness of industry-recognised data modelling patterns and standards", "working": "You can:\n- produce data models and understand where to use different types of data models\n- understand different tools and can compare different data models\n- reverse-engineer a data model from a live system\n- understand industry-recognised data modelling patterns and standards", "practitioner": "You can:\n- build and review complex data models, ensuring adherence to standards\n- use data integration tools and languages to integrate and store data, and advise teams on best practice\n- ensure data for analysis meets data quality standards and is interoperable with other data sets, enabling reuse\n- work with other data professionals to improve modelling and integration patterns and standards", "expert": "You can:\n- understand different ways to model data to maximise its use and value\n- ensure data is modelled appropriately, and modelling standards exist and are complied with\n- understand a number of data integration tools and patterns, and ensure your teams have the support and training needed to use the most appropriate methods\n- build relationships with other senior data professionals (in fields such as data architecture, data engineering and data science) to share best practice and continually improve data modelling and integration processes and standards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/07889c08-7220-47c8-96f7-6068fbea00dc", "label": "normalise data", "match": "narrow" } ] }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "name": "Data preparation and linkage", "description": "Data preparation and linkage involves cleansing, modelling, transforming and assuring the quality of data so that it is usable and reproducible.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of data models and their uses\n- identify appropriate channels in your organisation to learn about data modelling and quality standards\n- identify data quality issues and provide possible solutions to resolve them\n- prepare and cleanse data under supervision, contributing to making it fit for purpose", "working": "You can:\n- support the planning of a data model based on appropriate data sources\n- help ensure new and existing data models and pipelines can be reused or reproduced\n- identify and resolve data quality issues\n- prepare and cleanse data, ensuring it is fit for purpose", "practitioner": "You can:\n- plan the framework of an analytical data model based on appropriate data sources\n- support the implementation of data models using appropriate tools and systems\n- ensure your team understands the importance of data quality and modelling", "expert": "You can:\n- develop analytical data models using a deep understanding of data sources\n- ensure data models are implemented using tools and systems that align with modelling standards\n- set data quality standards in the organisation or beyond, and ensure stakeholders understand their importance\n- mentor others in data quality and modelling" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1b70a55d-b8a4-49fc-96c6-15ab4cff2522", "label": "use data processing techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/46ec0033-3c71-415e-bcff-b065675ba2dc", "label": "integrate ICT data", "match": "narrow" } ] }, { "id": "ig-data-protection-impact-assessment", "slug": "konsekvensbedömning-avseende-dataskydd", "name": "Konsekvensbedömning avseende dataskydd", "description": "Bedöma integritetsriskerna med ny eller ändrad behandling av personuppgifter och hälsodata, och komma överens om kontroller innan behandlingen börjar.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara när en konsekvensbedömning avseende dataskydd behövs\n- fylla i ett screeningformulär för ditt arbete", "working": "Du kan:\n- hjälpa projektteam att genomföra konsekvensbedömningar avseende dataskydd\n- beskriva dataflöden och identifiera den rättsliga grunden för behandling\n- registrera integritetsrisker och föreslagna kontroller", "practitioner": "Du kan:\n- granska och ge råd om konsekvensbedömningar avseende dataskydd för komplexa system\n- bedöma om risker är acceptabla och rekommendera kontroller\n- avgöra när höga risker ska eskaleras för granskning av ledningen eller tillsynsmyndigheten", "expert": "Du kan:\n- fastställa organisationens process och standarder för konsekvensbedömning avseende dataskydd\n- ge det slutliga rådet om den mest högriskfyllda behandlingen, såsom storskalig datadelning eller AI\n- samråda med tillsynsmyndigheter där lagen kräver det" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "broad" } ] }, { "id": "data-quality", "slug": "hantering-av-datakvalitet", "name": "Hantering av datakvalitet", "description": "Definiera, mäta och förbättra datakvalitet, inklusive fullständighet, korrekthet, aktualitet och giltighet.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara varför korrekta hälsodata är viktiga för vård och planering\n- registrera data korrekt och rapportera fel", "working": "Du kan:\n- köra datakvalitetskontroller och rätta fel\n- förklara datakvalitetsrapporter för kollegor", "practitioner": "Du kan:\n- definiera regler och mått för datakvalitet\n- arbeta med datakällor för att åtgärda grundorsakerna till dålig kvalitet", "expert": "Du kan:\n- fastställa datakvalitetsstandarder för organisationen och dess partner\n- leda program för förbättring av datakvalitet" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/713fb616-118e-40bc-9366-4a69879a49d5", "label": "implement data quality processes", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "close" } ] }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "name": "Data science innovation", "description": "Data science involves examining data through statistical analysis and data mining, to identify patterns and uncover insights that can inform decision-making.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- adopt an inquisitive and curious approach to data\n- be receptive to learning about data science and its techniques\n- be unafraid to ask questions and discover what there is to learn", "working": "You can:\n- adopt an inquisitive and curious approach to data\n- seek out and research new data science techniques to support learning\n- ask questions to improve your knowledge and learn about data science norms\n- see possibilities for improvements and innovation", "practitioner": "You can:\n- demonstrate practical knowledge of data science tools and techniques\n- develop data science solutions that maximise insight\n- identify opportunities for how data science can improve data practices", "expert": "You can:\n- be a leader in the data science space\n- demonstrate in-depth knowledge of data science tools and techniques, which you can use to solve problems creatively and to create opportunities for your team\n- act as a coach, inspiring curiosity and creativity in others\n- demonstrate in-depth knowledge of your chosen profession and keep up to date with changes in the industry\n- challenge the status quo and always look for ways to improve data science" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/edebd83d-35f6-4ed5-a940-6c203d178c01", "label": "data science", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4216e465-7baa-4884-a241-54b197bb9278", "label": "perform data mining", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8327754d-3990-4056-b07e-4faa49cfcd26", "label": "innovate in ICT", "match": "narrow" } ] }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "name": "Data standards", "description": "Data standards involve established practices to make it easier and more effective to share and use data across government.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- use data policies, processes and standards effectively\n- work with subject matter experts to develop standards, policies and guidance to protect data\n- monitor compliance with policies and standards in a team and take action if needed\n- analyse the impact if a standard is breached", "practitioner": "You can:\n- create data standards for different subjects and ensure senior leaders understand them\n- work with subject matter experts across the organisation to introduce data standards best practice\n- monitor compliance with policies and standards in the organisation\n- make recommendations about how the organisation should resolve breaches of standards", "expert": "You can:\n- create data standards for the organisation\n- advocate for, and oversee compliance with, data policies and standards\n- decide where standards need to be set across the organisation, and how to set them in the wider context of government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cb5cccc9-abe4-4b11-abe6-d27e5cd85fb1", "label": "manage standards for data exchange", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1b3fc0e0-c6f9-45fc-9c6e-14bbba662979", "label": "develop information standards", "match": "close" } ] }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "name": "Data visualisation", "description": "Data visualisation involves translating business requirements into accessible data visualisations that communicate data, such as tables, charts and graphs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop and use an appropriate data visualisation under supervision to tell a meaningful story that is relevant to set goals\n- explain the value of sharing a story effectively\n- explain why it's important to develop inclusive, accessible data visualisations that recognise different user needs", "working": "You can:\n- use the most appropriate data visualisation to tell a focussed story that is relevant to the team's goals\n- develop inclusive, accessible data visualisations that recognise different user needs\n- work with others in a multidisciplinary team to ensure a visualisation provides the information they need", "practitioner": "You can:\n- use a range of data visualisations to simplify a complex story\n- adapt a story to the needs of multidisciplinary stakeholders\n- advise and support others in developing inclusive, accessible data visualisations that recognise different user needs\n- suggest improvements to data visualisation processes and standards to increase efficiency and quality", "expert": "You can:\n- translate business requirements into goals for data visualisations\n- set and advocate for new standards and practices in inclusive, accessible data visualisation\n- identify data visualisation capability gaps and implement appropriate training\n- promote the value and adoption of data visualisations across the organisation\n- strategically support stakeholders in understanding and using a story" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c0326e27-5fa8-4dca-aecb-ed89ab491513", "label": "prepare visual data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/65e58886-bd1e-4c5b-8ca5-8d9b353c8aa1", "label": "data visualisation software", "match": "narrow" } ] }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "name": "Defining and managing business needs, user needs and requirements", "description": "Defining and managing business needs, user needs and requirements involves eliciting, analysing and validating and communicating needs effectively through appropriate actionable artefacts.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the elicitation, analysis, validation and prioritisation of business and user needs\n- support the definition of functional and non-functional requirements artefacts, such as problem statements, epics, features, user stories and acceptance criteria, to communicate business and user needs", "working": "You can:\n- elicit, analyse, challenge and validate business and user needs, addressing conflicts\n- define artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs\n- manage artefacts and ensure traceability in line with a defined approach\n- facilitate the prioritisation of needs with minimal supervision", "practitioner": "You can:\n- lead the elicitation, analysis and validation of complex or large-scale business and user needs, negotiating and addressing conflicts\n- define and assure artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs\n- lead and define the approach to manage artefacts and ensure traceability\n- facilitate the prioritisation of needs, aligning to strategic goals", "expert": "You can:\n- set standards for defining and managing complex or large-scale business and user needs\n- use business and user needs to ensure proposed solutions align with organisational strategy\n- provide guidance and recommendations to ensure needs are traceable and managed\n- influence the prioritisation of needs, enabling tactical solutions and long-term strategic decision making" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a8797f21-1af0-4c5e-98ca-bf1442929363", "label": "interact with users to gather requirements", "match": "narrow" } ] }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "name": "Delivering business impact", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the organisation and the benefits of data science\n- develop data science products as part of a team\n- create basic visuals and presentations to communicate data science effectively\n- show knowledge of data and analysis and can discuss how to align them to meet user needs", "working": "You can:\n- show an understanding of the organisation and the benefits of data science\n- collaborate to help identify user needs and develop and deliver data science products\n- communicate effectively and present analysis and visualisations tailored to your audience", "practitioner": "You can:\n- lead and support your organisation area by using data science to create change\n- identify opportunities to develop data science products to support organisational objectives, while collaborating across the organisation to fulfil goals\n- show an understanding of the role of user research, and can design and manage processes to gather and establish user needs\n- communicate relevant and compelling stories effectively and present analysis and data visualisations clearly to get across complex messages\n- work with colleagues to implement scalable data science products, and to understand maintenance requirements", "expert": "You can:\n- champion the role of data science within the organisation\n- understand and champion user research, and can design and manage processes to gather and establish user needs\n- identify and create opportunities to develop and deliver data science products to support organisational objectives, while collaborating across the organisation to fulfil meaningful goals\n- take responsibility for delivering scalable data science products into the organisation, and establishing maintenance support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee7f90cc-922e-4da7-a7ae-83c2688fed10", "label": "align efforts towards business development", "match": "broad" } ] }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "name": "Delivering business impact through data", "description": "Delivering business impact through data involves identifying the priorities of the organisation, recognising the contribution of data and making decisions with data to ensure you deliver business impact.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to understand the organisation's priorities\n- contribute to the development of data products to deliver business impact\n- explain how to align data and analysis to meet business requirements", "working": "You can:\n- explain how your work aligns to the organisation's priorities and delivers business impact\n- work with others to help identify business requirements\n- identify the data needed to address business requirements\n- develop and deliver data products that align to organisational priorities and enable decision making, with some support when required", "practitioner": "You can:\n- lead and support others in using data to deliver business impact\n- define and communicate the scope of the business impact you deliver so the value is clear\n- identify opportunities to develop data products that deliver business impact\n- develop and deliver scalable data products that align to organisational priorities and enable decision making", "expert": "You can:\n- champion the role of data across the organisation\n- strategically communicate the business impact of data across the organisation\n- lead others in delivering, and identifying opportunities to deliver, scalable data products that align to organisational objectives\n- partner with others, including other professions, to decide when to pivot to deliver business impact" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee7f90cc-922e-4da7-a7ae-83c2688fed10", "label": "align efforts towards business development", "match": "broad" } ] }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "name": "Design communication", "description": "Design communication involves using a variety of techniques to effectively explain and document design decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of clearly communicating and justifying design decisions to others\n- describe some methods for explaining design decisions", "working": "You can:\n- clearly explain problems and design ideas to others\n- clearly explain design decisions to others using appropriate tools and methods", "practitioner": "You can:\n- clearly explain complex problems and ideas to teams or stakeholders\n- clearly document and communicate design decisions, related risks and any unresolved issues", "expert": "You can:\n- communicate design strategy across organisational boundaries\n- coach others in how to effectively communicate design\n- develop or introduce more effective methods of communicating design and working in the open" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/39e7d2a3-8d01-497c-8c5f-d51ab53a4a22", "label": "present arguments persuasively", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fc4fcb4b-993f-4f2c-b158-c2171ec18ed8", "label": "draw design sketches", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f0f5bb34-71df-4715-9c9e-03567b76ec8f", "label": "create website wireframe", "match": "narrow" } ] }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "name": "Designing and executing tests", "description": "Designing and executing tests involves applying appropriate test types and techniques to create and run tests that align to user needs and requirements.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to deciding the most appropriate test types and techniques to use\n- follow guidance to design, build and maintain simple tests that align to user needs and requirements\n- execute simple tests with support\n- explain the value of automation within testing", "working": "You can:\n- set up suitable environments with some support\n- select appropriate test types and techniques with some support\n- design, build, maintain and execute tests that align to user needs and requirements\n- conduct exploratory testing\n- research and try new test types and techniques", "practitioner": "You can:\n- set up suitable environments\n- influence and guide the use of appropriate test types and techniques to mitigate risk early\n- lead others in designing, building, maintaining and executing tests that align to user needs and requirements\n- contribute to developing and implementing standards for designing and executing tests\n- improve test types and techniques through a structured process.", "expert": "You can:\n- set standards and influence organisational decisions for test types, techniques, design and execution\n- coach others in test types, techniques, design and execution\n- advocate for continuous improvement and refinement of test types and techniques\n- make strategic decisions on new or improved test types and techniques used in your area" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7253d98c-4a6d-4e37-8b6c-accca9f4b639", "label": "develop ICT test suite", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5d74614d-32c8-4ca4-9818-6980e52424b1", "label": "plan software testing", "match": "narrow" } ] }, { "id": "pd-safety-critical-design", "slug": "utformning-för-klinisk-säkerhet-och-mänskliga-faktorer", "name": "Utformning för klinisk säkerhet och mänskliga faktorer", "description": "Utforma tjänster, gränssnitt och arbetsflöden som hjälper kliniker, vårdpersonal och patienter att agera tryggt, genom att tillämpa principer för mänskliga faktorer och arbeta med processen för klinisk riskhantering.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Du kan:\n- förklara hur designval kan orsaka eller förhindra fel i vården, såsom förväxling av patient eller fel dos\n- använda organisationens mönster för säkerhetskritisk information, såsom banderoller med patientidentitet och allergivarningar", "working": "Du kan:\n- utforma gränssnitt som gör den säkra handlingen till den enkla handlingen, till exempel genom att minska tvetydiga etiketter och onödiga larm\n- testa designer i realistiska kliniska scenarier, inklusive avbrott och tidspress\n- lyfta designrelaterade faror med den kliniska säkerhetsansvariga och registrera hur designer kontrollerar dem", "practitioner": "Du kan:\n- tillämpa metoder för mänskliga faktorer, såsom uppgiftsanalys och analys av användningsfel, på komplexa kliniska arbetsflöden\n- utforma för att minska larmtrötthet och kognitiv belastning i hela en tjänst\n- ta fram designevidens för kliniska säkerhetsunderlag och användbarhetsevidens för reglerad programvara", "expert": "Du kan:\n- fastställa organisationens standarder och mönster för säkerhetskritisk design\n- leda arbetet med mänskliga faktorer i de mest högriskfyllda kliniska tjänsterna\n- ge ledare för klinisk säkerhet och produkt råd om designrelaterade risker i hela portföljen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/95ee5e38-5c1e-4cd2-a21d-6921390025a9", "label": "usability engineering", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/2618f336-8e71-4666-83b5-f368edb0906d", "label": "cognitive psychology", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "broad" } ] }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "name": "Designing for everyone", "description": "Designing for everyone involves ensuring content and services are inclusive, accessible and environmentally sustainable.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of making government content and services inclusive, accessible and environmentally sustainable, and the value of standards and regulations\n- explain different access needs that users can have, and ways to meet them\n- describe potential barriers, biases and assumptions that may exclude or harm users", "working": "You can:\n- design and deliver inclusive, accessible and environmentally sustainable content or services that meet the needs of all users, working with others\n- ensure your design work meets appropriate standards and guidance, for example accessibility regulations, with support", "practitioner": "You can:\n- advise teams on how to design inclusive, accessible and environmentally sustainable content or services\n- design and deliver ethical content or services that consider the personal and social context of users\n- ensure your design work meets appropriate standards, for example accessibility regulations", "expert": "You can:\n- improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation against measurable criteria\n- help others understand and mitigate potential barriers, biases and assumptions that may exclude or harm users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e8ef317f-c880-4c7a-929f-e08053f976bb", "label": "develop strategies for accessibility", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5bac4bcc-1846-4688-ba02-ad2b51544282", "label": "develop inclusive communication material", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" } ] }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "name": "Designing secure systems", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- design and review system architectures through the application of patterns and principles", "practitioner": "You can:\n- design and review system architectures through the development of patterns and principles", "expert": "You can:\n- lead design and review solutions to complex problems with system architectures by defining and challenging patterns and principles\n- create precedents and set direction" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6f1edc19-191f-4ba5-a048-ee69aff05bab", "label": "security engineering", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958559fd-7ab8-44f6-9d65-eb521dc308a5", "label": "assess risks and implications of a design", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3ff589b7-68df-4ea5-ae41-b395bdb2378f", "label": "ICT security standards", "match": "narrow" } ] }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "name": "Designing strategically", "description": "Designing strategically involves influencing and aligning design work to your organisation’s strategic objectives, and contributing to or embedding design patterns and practices across your organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of aligning to the strategy of an organisation\n- describe how your design work aligns to the wider goals and vision of your team\n- explain the value of using patterns and components when designing content and services", "working": "You can:\n- align your design work to both the goals and vision of your team and the strategic objectives of your organisation\n- identify potential risks and use design to mitigate them\n- identify opportunities and use design to take advantage of them\n- contribute to the development of design patterns and components", "practitioner": "You can:\n- develop a strategy defining the purpose, impact and stages of your work to design content or services, aligning it with wider goals\n- use risks, opportunities and constraints in technology, systems and policy to shape your design work\n- identify and create new design patterns and components", "expert": "You can:\n- work with leaders to ensure that design is part of developing organisational strategy, and involved early enough in policy, technology and delivery processes to inform effective decision making\n- enable use of patterns and components across the organisation\n- help teams align their work to the goals and vision of their organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a0a2ea-025e-4107-8717-39ac45b3b78c", "label": "design management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4d30ad07-9e39-4899-81dd-02b280f162f9", "label": "apply systemic design thinking", "match": "narrow" } ] }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "name": "Designing together", "description": "Designing together involves identifying who to include in the design process and working with them effectively.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain different techniques for bringing together perspectives from multiple people to inform a design\n- explain the importance of constructive feedback in the design process", "working": "You can:\n- effectively plan and run a design session with your team, users or stakeholders\n- identify and engage the right people throughout the design process\n- give and receive constructive design feedback", "practitioner": "You can:\n- advise others how to effectively plan and run design sessions with a team, users or stakeholders\n- adapt a design session to ensure you achieve a useful outcome\n- build consensus around a design approach, for example by challenging assumptions\n- work across team or profession boundaries, for example with policy teams", "expert": "You can:\n- effectively plan and run design sessions that include senior leaders or stakeholders\n- coach other designers in how to involve stakeholders of any level in the design process\n- develop or introduce more effective ways to design together\n- help teams connect and work across organisational boundaries" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d52382fe-f236-421f-95fe-34fe69d48dbd", "label": "collaborate with designers", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/59429f7f-8b95-4094-b1cf-97cbb556f03d", "label": "participatory decision-making", "match": "narrow" } ] }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "name": "Developing code for analysis", "description": "Developing code for analysis involves designing, implementing and improving analytical approaches, manually or via an interface.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of coding for analysis\n- explain the value of maintaining analytical approach documentation\n- design an analytical approach with support, for example, writing simple code", "working": "You can:\n- design the analytical approach and the code needed to address simple research questions\n- explain the importance of testing code\n- review and improve analytical approaches under supervision, including code\n- produce analytical approach documentation that describes the code you wrote", "practitioner": "You can:\n- design and implement the analytical approach, including code, using appropriate standards and tests\n- lead collaboration to review and improve analytical approaches, including shared code\n- guide others in producing analytical approach documentation, identifying improvements", "expert": "You can:\n- oversee and promote the implementation of coding standards and practices on existing and new analytical outcomes, products and services\n- contribute to coding standards across the organisation\n- ensure reproducibility of code and code documentation across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f9670490-8aa4-4540-b121-d440a8294aab", "label": "develop data processing applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/51586df8-1c46-4b47-8583-773cb63bf00b", "label": "R", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ccd0a1d9-afda-43d9-b901-96344886e14d", "label": "Python (computer programming)", "match": "narrow" } ] }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "name": "Developing data science capability", "description": "Training and capability improvement involves identifying and advocating ways to develop the skills, knowledge and performance of individuals or organisations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of various sources of training and self-directed learning for data science\n- create a CPD (continuous professional development) plan with support from your manager\n- demonstrate a basic understanding of key data science techniques, such as machine learning, and how they can be used", "working": "You can:\n- manage your CPD (continuous professional development) and can link your learning to objectives and organisational goals\n- confidently talk about the benefits of data science approaches to existing and potential customers\n- demonstrate a good understanding of key data science techniques, such as machine learning, and you can use them to build data science solutions, including reports, models and dashboards", "practitioner": "You can:\n- manage your CPD (continuous professional development) and can link your learning to objectives and organisational goals\n- support data science capability building across the team and wider organisation\n- confidently talk about the benefits of data science approaches to existing and potential customers\n- demonstrate a good understanding of a range of data science techniques, such as machine learning and natural language processing, and you can use them to build data science solutions, including reports, models and dashboards", "expert": "You can:\n- act as a leader or technical specialist, providing detailed support and guidance within the organisation and helping colleagues to develop skills\n- set the direction of CPD (continuous professional development) within your team\n- keep up to date with new developments in data science and can match those to opportunities in your organisation\n- talk confidently about the benefits of data science approaches to existing and potential customers\n- demonstrate an in-depth understanding of a wide range of data science techniques, such as machine learning and natural language processing, and detailed knowledge of at least one specialism\n- use these techniques to build data science solutions, including reports, models and dashboards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/517f678e-001b-4985-acb4-9edc3500d74c", "label": "develop training programmes", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/a584a638-a2c0-4b3c-bdf3-a64f87225be9", "label": "mentor individuals", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/988f4ac3-a37c-4b0a-a40f-4e0e56b5919e", "label": "promote the transfer of knowledge", "match": "narrow" } ] }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "name": "Development process optimisation", "description": "Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of developing process efficiency and the common ways in which processes are optimised\n- support specific activities to improve development processes\n- identify obvious deficiencies", "working": "You can:\n- work under guidance to identify process optimisation opportunities\n- contribute to the implementation of proposed solutions", "practitioner": "You can:\n- analyse current processes\n- identify and implement opportunities to optimise processes\n- lead and develop a team of experts to deliver service improvements\n- help to evaluate and establish requirements for the implementation of changes by setting policy and standards", "expert": "You can:\n- set the strategy and manage resource allocation for solution development programmes\n- work with client functions to establish business requirements and identify, propose, initiate and lead these programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/10026df1-670d-4c75-b3d5-ee0037f9d59b", "label": "lead process optimisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "close" } ] }, { "id": "corp-diary-and-meeting-management", "slug": "kalender-och-mötesadministration", "name": "Kalender- och mötesadministration", "description": "Hantera kalendrar, möten och resor så att människors tid används väl och möten har rätt personer, handlingar och lokaler.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- boka möten och lokaler med organisationens verktyg\n- skicka kallelser och handlingar i tid", "working": "Du kan:\n- hantera kalendrar för ett team och lösa krockar\n- ordna resor, evenemang och möten med externa partner\n- se till att handlingar och åtgärder är klara före möten", "practitioner": "Du kan:\n- hantera en senior ledares kalender och sätta prioriteringar tillsammans med hen\n- avgöra vad som kräver ledarens tid och vad andra kan hantera\n- planera det årliga mötesschemat för en styrelse eller ledningsgrupp", "expert": "Du kan:\n- driva verksamhetscykeln för en ledningsgrupp\n- se till att seniora ledares tid är inriktad på organisationens prioriteringar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/906c9e66-bdee-4f8e-93d7-88d9fcf39a0a", "label": "fix meetings", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/933e7ccf-5d56-46ba-aca4-857f826a6b3a", "label": "administer appointments", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/382ed835-8958-4d86-8471-cff55c6df3e7", "label": "organise travel arrangements for staff", "match": "narrow" } ] }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "name": "Digital and data systems analysis", "description": "Digital and data systems analysis involves structured examination of digital and data technologies and infrastructures to understand them enough to enable effective decision making.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the analysis of functionality that systems deliver and need to deliver\n- support the creation of system and data models and documentation\n- work with others in a multidisciplinary team to support the identification of gaps in functionality and user experience", "working": "You can:\n- identify and analyse the functionality that systems deliver or need to deliver\n- create system and data models and documentation with minimal supervision\n- work with others in a multidisciplinary team to identify gaps in functionality and user experience, and their impact", "practitioner": "You can:\n- lead the analysis of functionality that systems deliver or need to deliver\n- create, and support others in the creation of, system and data models and documentation\n- assess the effect of system changes and share them with relevant stakeholders\n- determine when and how you and your team work with others to identify gaps in functionality and user experience, and their impact", "expert": "You can:\n- set the direction for the analysis of systems to align to business capabilities and strategy\n- set the direction for analysing and communicating system changes and the effect of change on stakeholders\n- work with other technical specialists to set and iterate standards for system and data modelling and documentation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3f86173d-e101-4fcd-934f-ff9de29c081c", "label": "perform system analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7adb8473-bcc6-4ff8-9850-76d945d40092", "label": "analyse ICT system", "match": "close" } ] }, { "id": "corp-digital-and-social-media", "slug": "digitala-medier-och-sociala-medier", "name": "Digitala medier och sociala medier", "description": "Planera, publicera och förvalta innehåll på webbplatser och i sociala medier, engagera målgrupper och mäta resultaten.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- publicera godkänt innehåll i organisationens kanaler\n- följa policyn för sociala medier", "working": "Du kan:\n- planera och publicera innehåll för webbplatser och sociala medier\n- svara på kommentarer och upptäcka frågor som behöver eskaleras\n- rapportera om kanalernas prestation", "practitioner": "Du kan:\n- förvalta organisationens digitala kanaler och deras innehållsplaner\n- hantera negativa eller vilseledande inlägg, även under incidenter\n- använda analys för att förbättra räckvidd och engagemang", "expert": "Du kan:\n- fastställa strategin och styrningen för organisationens digitala kanaler\n- leda hanteringen av risker för anseendet på nätet" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5303169c-75d6-4751-9136-a4b88343388c", "label": "social media management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/52e3507b-1cad-409f-9146-3c5e2afe7df9", "label": "manage online communications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e08821b5-d6dd-4db9-a0f1-43185653c244", "label": "monitor communication channels' performance", "match": "narrow" } ] }, { "id": "clin-digital-health-evaluation", "slug": "utvärdering-och-nyttor-av-digital-hälsa", "name": "Utvärdering och nyttor av digital hälsa", "description": "Planera och genomföra utvärderingar av digitala hälsotekniker, och mäta deras kliniska nytta, säkerhet och tjänstenytta med sunda metoder och evidens.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara varför digitala hälsotekniker behöver evidens för nytta och säkerhet\n- hitta publicerad evidens om en teknik", "working": "Du kan:\n- samla in utgångs- och uppföljningsdata till en utvärdering\n- genomföra kliniska revisioner av systemanvändning\n- sammanfatta utvärderingsfynd för kollegor", "practitioner": "Du kan:\n- utforma utvärderingar och nyttoplaner för digitala hälsoprodukter\n- välja lämpliga mått för kliniska utfall, säkerhet och upplevelse\n- bedöma evidensens styrka och förklara dess begränsningar", "expert": "Du kan:\n- fastställa organisationens förhållningssätt till utvärdering av digital hälsa\n- leda forsknings- och utvärderingsprogram tillsammans med akademiska partner och vårdpartner\n- använda evidens för att ge styrelsen råd om digitala investeringar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/557c86b8-a0bc-4545-bb30-d141b1d60bc1", "label": "conduct clinical software research", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/17c9a790-5664-4673-8237-c4cf3c5a8da5", "label": "conduct impact evaluation of ICT processes on business", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0c8c1e58-1c48-4efc-9359-9a28f803c52d", "label": "undertake clinical audit", "match": "broad" } ] }, { "id": "corp-office-software", "slug": "digitala-kontorsverktyg", "name": "Digitala kontorsverktyg", "description": "Använda ordbehandling, kalkylblad, presentationer, e-post, delade dokument och samarbetsverktyg snabbt och korrekt.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- skapa och redigera dokument, e-postmeddelanden och enkla kalkylblad\n- lagra och dela filer på rätt ställe", "working": "Du kan:\n- ta fram välformaterade dokument och presentationer snabbt och korrekt\n- använda kalkylblad för att sortera, filtrera och sammanfatta data\n- använda samarbetsverktyg för att hantera delade dokument och versioner", "practitioner": "Du kan:\n- bygga mallar, uppföljare och enkla automatiserade arbetsflöden\n- göra dokument tillgängliga för alla\n- hjälpa kollegor att få ut mesta möjliga av kontorsverktygen", "expert": "Du kan:\n- fastställa standarder för mallar, dokumenthantering och samarbetsverktyg\n- leda införandet av nya kontorsverktyg i hela organisationen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71dde84c-0058-4c52-a556-523369333db8", "label": "use office systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/81633a44-f1db-4a01-a940-804c6905e330", "label": "use word processing software", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1973c966-f236-40c9-b2d4-5d71a89019be", "label": "use spreadsheets software", "match": "narrow" } ] }, { "id": "hr-employee-relations", "slug": "arbetsrelationsärenden", "name": "Arbetsrelationsärenden", "description": "Hantera formella och informella arbetsrelationsärenden, såsom uppförande, kapacitet, klagomål, närvaro och värdighet på jobbet, rättvist och i linje med policy och arbetsrätt.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara huvudstegen i förfaranden för uppförande, kapacitet, klagomål och närvaro\n- föra korrekta anteckningar vid formella möten och hålla ärendejournaler konfidentiella", "working": "Du kan:\n- ge chefer råd i okomplicerade ärenden och om nästa steg i ett förfarande\n- stödja utredningar, ta fram ärendehandlingar och ordna förhandlingar\n- arbeta konstruktivt med personalföreträdare i enskilda ärenden", "practitioner": "Du kan:\n- hantera en portfölj av komplexa ärenden och ge förhandlingspaneler råd om rättvisa utfall\n- genomföra eller leda utredningar, inklusive sådana som rör incidenter eller skydd av utsatta personer\n- använda tidig lösning och medling för att lösa tvister innan de eskalerar\n- upptäcka trender i ärenden och agera på deras orsaker", "expert": "Du kan:\n- leda organisationens förhållningssätt till arbetsrelationer och partnerskapsarbete\n- hantera de mest känsliga eller högriskfyllda ärendena, inklusive arbetsrättsliga anspråk\n- förhandla kollektivavtal och lösa kollektiva tvister" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cc0b95b8-5fae-4ee2-851e-9b1e9fa178be", "label": "manage employee complaints", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/0ee94af1-b445-4973-9c3f-459fab250342", "label": "apply conflict management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e4776e7-dd79-4a18-b334-6e8f9e989a49", "label": "liaise with union officials", "match": "narrow" } ] }, { "id": "legal-employment-law", "slug": "arbetsrätt", "name": "Arbetsrätt", "description": "Tillämpa arbetsrätten på organisationens personalpolicyer, anställningsavtal, förändringsprogram och arbetsrättsliga tvister.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara personalens viktigaste anställningsrättigheter\n- känna igen arbetsrättsliga frågor som behöver juridisk rådgivning", "working": "Du kan:\n- hjälpa till att ta fram handlingar för arbetsrättsliga anspråk och förhandlingar\n- granska anställningsavtal och policyer mot mallar", "practitioner": "Du kan:\n- ge råd i arbetsrättsliga frågor, såsom uppsägning, diskriminering, verksamhetsövergångar och omstrukturering\n- hantera arbetsrättsliga anspråk och förhandla förlikningsavtal\n- ge råd om användningen av konsulter och digitala specialisters anställningsstatus", "expert": "Du kan:\n- ge styrelsen råd om större personalförändringar och deras juridiska risker\n- leda uppmärksammade eller komplexa arbetsrättsliga tvister\n- forma personalpolicyer för att uppfylla rättsliga plikter och god praxis" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/97b713f0-b9e8-4903-8dee-7e0b4019a1c0", "label": "employment law", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/08fe5910-8c4c-4679-a988-eb2ded3c4909", "label": "labour legislation", "match": "close" } ] }, { "id": "hr-employment-policy", "slug": "arbetsrätt-och-personalpolicy", "name": "Arbetsrätt och personalpolicy", "description": "Tillämpa arbetsrätten och skriva, tolka och se över organisationens personalpolicyer så att personalen behandlas lagligt, rättvist och konsekvent.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara de viktigaste personalpolicyerna och var de finns\n- känna igen när en fråga behöver råd från en HR-rådgivare", "working": "Du kan:\n- tillämpa personalpolicyer på rutinfall och förklara dem för chefer\n- identifiera de arbetsrättsliga principerna bakom en policy\n- föra policyregister och följa upp datum för översyn av policyer", "practitioner": "Du kan:\n- tolka arbetsrätt och policy i komplexa fall och ge råd om risk\n- utkasta och se över personalpolicyer, med jämlikhetskonsekvensbedömningar\n- samråda om policyändringar med personalföreträdare", "expert": "Du kan:\n- fastställa organisationens ramverk för personalpolicy och förhållningssätt till juridisk risk\n- förutse förändringar i arbetsrätten och planera organisationens svar\n- ge styrelsen råd om arbetsrättslig risk och ansvar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/97b713f0-b9e8-4903-8dee-7e0b4019a1c0", "label": "employment law", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b3f22ab4-b553-439d-80a2-5b8ae6d11e0d", "label": "labour law", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/3254275d-a1b5-4640-9481-02f38780ac35", "label": "develop organisational policies", "match": "broad" } ] }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "name": "Enabling and informing risk-based decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- work with risk owners to advise and give feedback\n- advise on risk impact and whether it's within risk tolerance\n- describe different risk methodologies and how these are applied, as well as the proportionality of risk", "practitioner": "You can:\n- work with higher impact or more complex risks, advising on the impact and whether it's within risk tolerance\n- apply different risk methodologies in proportion to the risk", "expert": "You can:\n- act as a point of escalation\n- be trusted by senior risk owners as an expert in security\n- apply risk methodologies at the most complex levels of risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0efbe2dc-2770-47ec-b8f4-d1bdff6ac0a4", "label": "advise on risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1dd23dba-dd00-45ab-abf4-642902538317", "label": "perform risk analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/64bd4157-5df0-4166-8259-ede237dd7cdf", "label": "estimate impact of risks", "match": "narrow" } ] }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "name": "Enterprise architecture", "description": "Enterprise architecture involves analysing how to achieve an organisation's objectives by designing and aligning its IT applications and technologies.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how to turn an organisation's goals into clear objectives\n- explain how an architecture that defines technology, people, process and other elements can be used to achieve the organisation’s objectives", "working": "You can:\n- turn an organisation's goals into clear objectives, with limited direction\n- design an architecture that defines the technology, people, process and other elements needed to achieve organisation objectives, with support", "practitioner": "You can:\n- design an architecture that defines the technology, people, process and other elements needed to achieve organisation objectives\n- work with others across the organisation to ensure your design is used to achieve the organisation’s objectives", "expert": "You can:\n- lead others designing architectures defining the technology, people, process and other elements needed to achieve organisation objectives\n- work with others beyond the organisation to influence organisational structures, technology, people and processes to achieve objectives\n- ensure organisation-wide changes align with the architectural strategy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "narrow" } ] }, { "id": "equality-diversity-inclusion", "slug": "likabehandling-mångfald-och-inkludering", "name": "Likabehandling, mångfald och inkludering", "description": "Behandla människor rättvist, värdera olikhet och utforma tjänster och arbetsplatser som inkluderar alla.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- behandla kollegor, patienter och allmänheten med värdighet och respekt\n- följa policyer för likabehandling och inkludering", "working": "Du kan:\n- känna igen och ifrågasätta beteende som utesluter andra\n- beakta olika behov när du planerar ditt arbete", "practitioner": "Du kan:\n- genomföra jämlikhetskonsekvensbedömningar\n- bygga inkluderande team och arbetssätt", "expert": "Du kan:\n- fastställa strategin för inkludering och hålla organisationen ansvarig för den\n- leda kulturförändring kring likabehandling, mångfald och inkludering" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f0b45409-42ca-42bc-a701-041e594d0657", "label": "ensure gender equality in the workplace", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b55f61a4-5f9e-4741-ba95-9ac04b64119b", "label": "work in a multicultural environment in health care", "match": "narrow" } ] }, { "id": "pd-health-research-ethics", "slug": "etisk-forskning-med-patienter-och-vårdpersonal", "name": "Etisk forskning med patienter och vårdpersonal", "description": "Planera och genomföra forskning med patienter, anhörigvårdare, kliniker och vårdpersonal tryggt och etiskt, inklusive informerat samtycke, skydd av utsatta personer, forskning med personer i utsatta situationer och att veta när formellt etikgodkännande behövs.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Du kan:\n- förklara varför forskning med patienter och vårdpersonal kräver informerat samtycke, skydd av utsatta personer och omsorg med personuppgifter\n- följa teamets rutiner för samtycke, skydd av utsatta personer och datahantering vid forskningssessioner", "working": "Du kan:\n- planera forskningssessioner som ger informerat samtycke och skyddar deltagarnas välbefinnande och integritet\n- anpassa sessioner för personer som är sjuka, upprörda eller i utsatta situationer, och veta när man ska avbryta\n- känna igen och rapportera oro för skydd av utsatta personer som uppstår i forskningen", "practitioner": "Du kan:\n- bedöma när forskning behöver formellt etikgodkännande eller godkännande enligt forskningsstyrning och förbereda det som krävs\n- planera trygg forskning med personer i utsatta situationer, såsom barn, personer med demens och personer i kris\n- planera forskning i kliniska miljöer utan att störa vården, tillsammans med kliniska ledare och vårdpersonal\n- stödja forskare att ta hand om sitt eget välbefinnande efter påfrestande sessioner", "expert": "Du kan:\n- fastställa organisationens standarder för etisk forskning med patienter, anhörigvårdare och vårdpersonal\n- kvalitetssäkra forskningspraxis över team och ge råd om högriskforskning\n- företräda forskningspraxis inför organ för etik, skydd av utsatta personer och styrning" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/833289fa-3646-4010-9d9e-93ba8c9ef2d8", "label": "apply research ethics and scientific integrity principles in research activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33c01497-8264-4773-81dd-6096ad512f02", "label": "health care occupation-specific ethics", "match": "broad" } ] }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "name": "Evidence-based design", "description": "Evidence-based design involves defining hypotheses and using qualitative evidence (such as insights from user research) and quantitative evidence (such as web analytics and management information) to inform design decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how quantitative and qualitative evidence inform user-centred design\n- frame your ideas as design hypotheses to be tested\n- identify common sources and types of data that inform user-centred design, such as web analytics and user interviews", "working": "You can:\n- work with researchers and analysts to draw together, analyse and clearly explain commonly available evidence relevant to users or a service, for example, web analytics data\n- use evidence to inform, develop and test a design idea, with support", "practitioner": "You can:\n- independently find, analyse and synthesise evidence from trusted sources\n- work collaboratively with researchers, analysts and other specialists to design appropriate research and analyse the results\n- help your team use design hypotheses effectively\n- use complex research and data to develop and test design ideas", "expert": "You can:\n- embed a practice of hypothesis-driven design in a team\n- guide the organisation in how to use evidence to improve content or services\n- analyse, synthesise and use evidence to improve the way the organisation works\n- ensure user insights are shared with and used by the wider organisation and across government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fa465db3-56e8-4b5d-a781-e2a313a4ed2d", "label": "conduct qualitative research", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "broad" } ] }, { "id": "proc-exit-planning", "slug": "utträdesplanering-och-återlämnande-av-data", "name": "Utträdesplanering och återlämnande av data", "description": "Planera och förvalta slutet på ett avtal, inklusive övergång till en ny leverantör, återlämnande och radering av data och kontinuitet i tjänster för patienter och personal.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara varför varje avtal behöver en utträdesplan\n- hitta ett avtals villkor för utträde och återlämnande av data", "working": "Du kan:\n- hålla utträdesplaner samt tillgångs- och dataregister uppdaterade\n- följa upp uppsägningstider och utträdesmilstolpar", "practitioner": "Du kan:\n- skriva utträdes- och övergångsplaner tillsammans med ledare för teknik, data och klinik\n- se till att data återlämnas i användbara standardformat och därefter raderas säkert\n- hantera övergångsrisker så att vården inte störs", "expert": "Du kan:\n- fastställa organisationens standarder för utträde, övergång och återlämnande av data\n- leda utträden ur strategiska kliniska avtal och tekniska avtal" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/909a28ce-d4b6-4567-9b74-d111f1ed9633", "label": "maintain plan for continuity of operations", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "broad" } ] }, { "id": "fin-financial-systems", "slug": "ekonomisystem", "name": "Ekonomisystem", "description": "Använda, administrera och förbättra ekonomi-, upphandlings-, lön- och rapporteringssystem så att ekonomiska data är korrekta och processerna effektiva.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- använda ekonomisystemet för dina egna uppgifter enligt rutiner\n- köra standardrapporter och exportera data till ett kalkylblad", "working": "Du kan:\n- använda kalkylblad väl, inklusive formler, uppslag och pivottabeller\n- underhålla data i ekonomisystemet, såsom kostnadsställen, leverantörer och attestanter\n- rapportera och hjälpa till att åtgärda systemproblem", "practitioner": "Du kan:\n- administrera ekonomi- eller lönesystemet, inklusive åtkomst, arbetsflöden och rapportering\n- utforma rapporter och instrumentpaneler för budgetansvariga\n- testa systemändringar och uppgraderingar\n- automatisera repetitiva ekonomiuppgifter", "expert": "Du kan:\n- äga strategin och färdplanen för ekonomisystemen\n- leda upphandlingen och införandet av ekonomi- eller lönesystem\n- se till att ekonomiska data är integrerade med personal-, upphandlings- och resultatdata" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a0d79341-8398-4019-ad1b-27888ec35aaa", "label": "use accounting systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/88564d2d-2dc9-4789-864a-f9cb73f389ec", "label": "maintain data entry requirements", "match": "narrow" } ] }, { "id": "fin-audit-and-controls", "slug": "ekonomiska-kontroller-och-revision", "name": "Ekonomiska kontroller och revision", "description": "Utforma, driva och testa ekonomiska kontroller, förebygga och upptäcka bedrägeri och arbeta med interna och externa revisorer.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- följa organisationens ekonomiska rutiner och delegationsordningar\n- känna igen tecken på möjligt bedrägeri eller fel och rapportera dem", "working": "Du kan:\n- driva viktiga kontroller, såsom funktionsseparation och kontroll av leverantörers bankuppgifter\n- lämna evidens till revisorer och besvara deras frågor\n- kontrollera att utgifter godkänns på rätt nivå", "practitioner": "Du kan:\n- testa och förbättra kontrollerna för en finansiell process\n- hantera revisionsförfrågningar för ett område och komma överens om åtgärder efter fynd\n- skriva och uppdatera ekonomiska rutiner\n- arbeta med specialister på bedrägeribekämpning för att minska bedrägeririsken", "expert": "Du kan:\n- äga organisationens ekonomiska regler och delegationsordning\n- rapportera till revisionsutskottet om ekonomisk kontroll och revisionsåtgärder\n- leda hanteringen av betydande kontrollbrister eller bedrägeri\n- bygga en kultur där personal förstår sin plikt att använda offentliga medel på rätt sätt" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/89ff28d6-342c-435d-83aa-83e71dbbbc96", "label": "conduct financial audits", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/24e67151-ff7e-43e2-99c0-424a758278a4", "label": "liaise with auditors", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/541cdc23-1eec-4520-81fc-3392eaf538ed", "label": "fraud detection", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2313b15d-a9a7-4830-9bcc-fd7df79d842b", "label": "enforce financial policies", "match": "close" } ] }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "name": "Financial management", "description": "Financial management involves planning, organising and monitoring financial resources.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the financial impact of the work you do and how cost and budgets are created", "working": "You can:\n- balance cost versus value\n- consider the impact of user needs\n- report on financial delivery\n- monitor cost and budget\n- understand how and when to escalate issues", "practitioner": "You can:\n- negotiate, influence or set budgets in complex environments\n- write or input into business cases and can communicate business-value propositions", "expert": "You can:\n- influence or create complex budgets across an organisation, programme or product view\n- manage the budget you are given and make it work" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/52e53619-fa77-4f72-b237-5e4aae784dc2", "label": "financial management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "narrow" } ] }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "name": "Financial management for digital, data and technology", "description": "A senior leadership skill. You can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/52e53619-fa77-4f72-b237-5e4aae784dc2", "label": "financial management", "match": "broad" } ] }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "name": "Financial ownership", "description": "Financial ownership involves securing funding and prioritising how it is spent to ensure quality and value for money.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what is important when deciding how to allocate money\n- explain what is important to include in a business case, and why it is important\n- explain the value of supplier relationships in relation to financial ownership", "working": "You can:\n- contribute to a business case that provides sustainable funding\n- communicate how you make a decision, balancing quality outcomes and value for money\n- support conversations on how money is allocated\n- support relationships with suppliers\n- identify financial and commercial risk, with support", "practitioner": "You can:\n- develop a business case that provides sustainable funding\n- recommend how money is allocated across competing priorities\n- support the management of contracts\n- develop and grow relationships with suppliers to increase quality and good value outcomes\n- identify financial and commercial risk and escalate it when required", "expert": "You can:\n- ensure a business case is in place that provides sustainable funding\n- identify measurable benefits that represent good value for money\n- allocate money and make spending decisions across competing priorities\n- enhance and own relationships with suppliers to increase quality and deliver good value outcomes\n- act as an escalation point and work with stakeholders to manage financial and commercial risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2d008d5a-b7bd-46f7-bbb1-5d70a0af9c84", "label": "control financial resources", "match": "close" } ] }, { "id": "fin-financial-planning-and-forecasting", "slug": "finansiell-planering-och-prognoser", "name": "Finansiell planering och prognoser", "description": "Bygga budgetar, prognoser och finansiella planer på medellång sikt som kopplar pengar till organisationens prioriteringar och program.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara den årliga budgetprocessen och skillnaden mellan budget och prognos\n- samla in prognosunderlag från budgetansvariga", "working": "Du kan:\n- bygga budgetar och prognoser för ett kostnadsställe eller ett projekt, inklusive personalkostnader\n- uppdatera prognoser varje månad med kända förändringar och risker\n- periodisera budgetar så att utgiftsprofilerna matchar leveransplanerna", "practitioner": "Du kan:\n- leda budgetering och prognoser för en direktion eller ett stort program\n- modellera scenarier och känslighet, såsom inflation, förseningar eller förändringar i finansieringen\n- bygga fleråriga prognoser för digitala program, inklusive de driftskostnader som följer efter investeringen\n- presentera prognoser och risker för seniora chefer", "expert": "Du kan:\n- leda organisationens finansiella plan på medellång sikt\n- samordna finansiella planer med strategi-, personal- och investeringsplaner\n- ge styrelsen råd om finansiell hållbarhet och de val som krävs för att hålla sig inom finansieringen\n- fastställa de planeringsantaganden och metoder som används i hela organisationen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4b2db903-cd8e-48ce-97fb-a92db4def54e", "label": "financial forecasting", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/56ff27ef-2565-45bf-a70c-f06d78d2a480", "label": "create a financial plan", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/147170ba-0141-4337-89af-b4513d745afe", "label": "support development of annual budget", "match": "narrow" } ] }, { "id": "fin-financial-reporting", "slug": "finansiell-rapportering-och-lagstadgade-årsredovisningar", "name": "Finansiell rapportering och lagstadgade årsredovisningar", "description": "Upprätta korrekta finansiella rapporter och lagstadgade rapporter som följer tillämpliga redovisningsstandarder och regler för rapportering i offentlig sektor.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara syftet med de viktigaste finansiella rapporterna\n- ta fram arbetsunderlag och avstämningar som stöder månads- och årsbokslut", "working": "Du kan:\n- upprätta poster för månads- och årsbokslut, såsom periodiseringar, förutbetalda kostnader och avsättningar\n- upprätta delar av årsredovisningen och tillhörande noter\n- tillämpa redovisningsstandarder på rutinmässiga transaktioner, såsom aktivering av programvara och hårdvara", "practitioner": "Du kan:\n- upprätta årsredovisningen och lagstadgade rapporter enligt en tidsplan\n- tillämpa redovisningsstandarder på komplexa områden, såsom leasing, arrangemang för molntjänster och immateriella tillgångar\n- skriva redovisningspromemorior som förklarar bedömningar och uppskattningar\n- leda den externa revisionen av redovisningen och svara på fynd", "expert": "Du kan:\n- äga organisationens årsredovisning och de redovisningsprinciper som ligger bakom den\n- ge styrelsen och revisionsutskottet råd om betydande bedömningar och nya standarder\n- leda svaret på reservationer i revisionsberättelsen eller väsentliga felaktigheter\n- försäkra att rapporteringen uppfyller reglerna om offentlig ansvarsskyldighet" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/60f51172-37c0-4933-a27a-cbf55dcd7580", "label": "prepare financial statements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4a460161-eaea-4fe2-bd0e-164ccc635be1", "label": "financial statements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4a855abe-ac5b-4e95-ac10-3c1adceeee28", "label": "international financial reporting standards", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d6e78d9a-deca-4bcb-b08d-011b2616758d", "label": "ensure compliance with accounting conventions", "match": "close" } ] }, { "id": "fin-financial-transactions", "slug": "finansiella-transaktioner-och-huvudböcker", "name": "Finansiella transaktioner och huvudböcker", "description": "Bearbeta och bokföra fakturor, betalningar, kvitton, journalposter och avstämningar korrekt i huvudböckerna, enligt ekonomiska kontroller.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara processerna från inköp till betalning och från order till betalning och din roll i dem\n- registrera fakturor, kvitton och betalningar korrekt enligt fastställda rutiner\n- kontrollera att en transaktion har rätt godkännande och underlag", "working": "Du kan:\n- bearbeta en rad transaktioner, inklusive kreditnotor, återbetalningar och journalposter\n- stämma av leverantörsutdrag, bankkonton och kontrollkonton\n- lösa rutinmässiga frågor från leverantörer, kunder och budgetansvariga\n- upptäcka dubbla, ovanliga eller obehöriga transaktioner och lyfta dem", "practitioner": "Du kan:\n- förvalta en huvudbok eller transaktionsprocess och hålla den korrekt och uppdaterad\n- utreda och klara komplexa avstämningsposter och gamla saldon\n- förbättra transaktionsprocesser, till exempel genom att automatisera matchning eller godkännanden\n- utbilda och kontrollera annan personals arbete", "expert": "Du kan:\n- utforma organisationens transaktionsprocesser och kontrollerna i dem\n- fastställa prestationsstandarder, såsom betalningstider och mål för indrivning av fordringar\n- leda övergången till nya sätt att bearbeta, såsom automatisering och självbetjäning\n- försäkra seniora ledare och revisorer att huvudböckerna är fullständiga och korrekta" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4e756773-ae14-4981-838b-9fe27e81c0af", "label": "carry out financial transactions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/648782e0-b5e5-4e59-bed0-627aa8ac29f0", "label": "maintain records of financial transactions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/dc417e19-edb4-4401-883a-2375f67a162f", "label": "manage the general ledger", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/99b163e8-7815-43e2-83f3-a47f3076354c", "label": "accounting entries", "match": "narrow" } ] }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "name": "Governance and assurance", "description": "Governance and assurance involves ensuring appropriate and proportionate governance and assurance is in place to support delivery.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why governance and assurance is important\n- follow governance and assurance processes, under supervision", "working": "You can:\n- explain how governance and assurance works\n- follow appropriate governance and assurance processes\n- contribute to deciding what governance and assurance is required for a product or service", "practitioner": "You can:\n- develop appropriate governance and assurance processes\n- identify and recommend improvements to governance and assurance processes\n- support others in following or applying governance and assurance processes", "expert": "You can:\n- ensure appropriate and proportionate governance and assurance is in place and is continuously improved, aligned to organisational and government needs\n- guide teams through governance and assurance processes, such as service assessments, to ensure standards are met\n- share the team's governance and assurance processes so stakeholders trust them to deliver value in a sustainable way" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f2c63b7a-ed6c-4890-9f8c-7685d172624c", "label": "implement corporate governance", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d83cba15-8511-4d07-b89a-9fde0d1d8241", "label": "perform quality audits", "match": "narrow" } ] }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "name": "Governance and assurance (accessibility)", "description": "Governance and assurance involves defining and ensuring adherence to an organisation's quality control and compliance processes.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- analyse and provide feedback on governance and project documents, and on governance boards, according to a predefined framework, assessing them against accessibility standards", "practitioner": "You can:\n- challenge teams, make full use of existing arrangements and build strong relationships to reduce or remove risk associated with not meeting accessibility standards", "expert": "You can:\n- analyse governance and assurance systems and add appropriate measures to ensure accessibility is built into all project, programme and change activity" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d9e766b-8f17-4e17-bfab-3bb0e0719791", "label": "define quality standards", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" } ] }, { "id": "legal-health-and-care-law", "slug": "hälso-och-sjukvårdsrätt", "name": "Hälso- och sjukvårdsrätt", "description": "Tillämpa den lag som styr hälso- och sjukvårdstjänster, inklusive samtycke, beslutsförmåga, klinisk vårdskada, reglering av tjänster och produkter samt organisationens lagstadgade plikter.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara organisationens viktigaste lagstadgade plikter och befogenheter\n- känna igen frågor som rör patientsäkerhet, samtycke eller klinisk vårdskada", "working": "Du kan:\n- stödja juridiskt arbete kring incidenter, dödsorsaksutredningar eller kliniska anspråk\n- förklara det regelverk som gäller organisationens tjänster", "practitioner": "Du kan:\n- ge råd om organisationens befogenheter och plikter, inklusive när den får tillhandahålla eller beställa en tjänst\n- ge råd om regleringen av digitala hälsoprodukter, såsom programvara som medicinteknisk produkt\n- hålla kontakt med system för klinisk vårdskada och externa jurister om anspråk som rör digitala tjänster\n- ge råd om samtycke, beslutsförmåga och patienters rättigheter i digitala tjänster", "expert": "Du kan:\n- ge styrelsen råd om organisationens lagstadgade plikter och styrning\n- leda juridiskt arbete kring offentliga utredningar, domstolsprövningar och större incidenter\n- forma organisationens svar på ny hälso- och sjukvårdslagstiftning" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1709f408-9965-489b-9805-8e1e5d9e483b", "label": "health care legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/efb523d0-c998-440d-8639-cd14ba841c4c", "label": "public law", "match": "broad" } ] }, { "id": "health-data-interoperability", "slug": "interoperabilitet-för-hälsodata", "name": "Interoperabilitet för hälsodata", "description": "Utbyta hälso- och vårddata tryggt och konsekvent mellan system med öppna standarder såsom HL7 FHIR, HL7 version 2, IHE-profiler och standard-API:er.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara varför interoperabilitet är viktig för sammanhållen vård\n- namnge de viktigaste standarderna för utbyte av hälsodata, såsom HL7 FHIR", "working": "Du kan:\n- läsa och använda FHIR-resurser, profiler och API:er\n- bygga eller testa enkla integrationer under handledning\n- kontrollera meddelanden mot en specifikation", "practitioner": "Du kan:\n- utforma och bygga integrationer med FHIR, HL7 version 2 och meddelandemönster\n- skriva och profilera FHIR-resurser och implementeringsguider\n- lösa komplexa mappnings- och datakvalitetsproblem mellan system", "expert": "Du kan:\n- fastställa standarder och strategi för interoperabilitet i organisationen\n- leda nationellt arbete med standarder eller arbete över organisationsgränser\n- kvalitetssäkra utformningen av kritiska integrationer över många system" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4f5c1208-62fd-4e5a-a51e-306c06947e11", "label": "manage findable accessible interoperable and reusable data", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/d70701ca-d3be-44cb-963e-8e7142555144", "label": "transfer medical information", "match": "broad" } ] }, { "id": "pd-health-content", "slug": "innehåll-med-hälsoinformation", "name": "Innehåll med hälsoinformation", "description": "Skapa hälso- och vårdinnehåll som är korrekt, kliniskt kvalitetssäkrat och lätt för människor med olika nivåer av hälsolitteracitet att förstå och agera på.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Du kan:\n- förklara varför hälsoinformation måste vara korrekt, aktuell och lätt att förstå\n- följa teamets stilguide och kliniska granskningsprocess för hälsoinnehåll", "working": "Du kan:\n- skriva hälsoinnehåll som människor med låg hälsolitteracitet kan förstå och agera på, såsom symtom och när man ska söka hjälp\n- arbeta med kliniska granskare för att kontrollera att innehållet är korrekt utan att förlora tydlighet\n- förklara medicinska termer på klarspråk och använda konsekventa namn för tillstånd, prover och behandlingar", "practitioner": "Du kan:\n- utforma innehåll för känsliga och högriskfyllda ämnen, såsom akuta symtom, läkemedel och vård i livets slut\n- inrätta klinisk kvalitetssäkring, granskningsdatum och evidenskällor för en samling hälsoinnehåll\n- balansera klinisk precision, rättsliga krav och användarnas förståelse i omstritt innehåll", "expert": "Du kan:\n- fastställa organisationens standarder för hälsoinformation och dess kliniska kvalitetssäkring\n- leda innehållsstrategin för hälsoinformation över tjänster och kanaler\n- ge seniora ledare inom klinik och kommunikation råd om risker med hälsoinformation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7110bf9f-b245-4adc-9159-5081013fd64d", "label": "communicate in healthcare", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/2806260f-6399-4add-8f11-070141423f9d", "label": "medical terminology", "match": "broad" } ] }, { "id": "health-records-management", "slug": "hantering-av-hälsojournaler", "name": "Hantering av hälsojournaler", "description": "Hantera hälso- och vårdjournaler genom deras livscykel, inklusive skapande, arkivering, spårning, åtkomst, gallring och förstöring.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- arkivera, hitta och spåra journaler korrekt\n- skydda journaler mot förlust eller obehörig åtkomst", "working": "Du kan:\n- hantera begäranden om åtkomst till journaler\n- tillämpa gallringsscheman och standarder för journalföring", "practitioner": "Du kan:\n- leda en journaltjänst och dess rutiner\n- granska journalföring och utbilda personal", "expert": "Du kan:\n- fastställa policy och strategi för journalhantering\n- leda övergången från pappersjournaler till digitala journaler" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d7890d5-d229-4b79-a5da-6819e38a52b6", "label": "health records management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/12428071-1ec8-4d52-a0ce-3eee78e1e1be", "label": "perform records management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/53141450-2fa9-4890-a64e-7ffd4e1144be", "label": "use electronic health records management system", "match": "narrow" } ] }, { "id": "health-safety-wellbeing", "slug": "hälsa-säkerhet-och-välbefinnande", "name": "Hälsa, säkerhet och välbefinnande", "description": "Hålla dig själv och andra trygga och friska på jobbet, inklusive riskbedömning, säkra arbetssätt och incidentrapportering.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- följa regler för hälsa och säkerhet och rapportera faror och incidenter", "working": "Du kan:\n- genomföra enkla riskbedömningar, såsom bedömningar av arbetsplatsen\n- hjälpa kollegor att arbeta tryggt", "practitioner": "Du kan:\n- ansvara för hälsa och säkerhet för ett team eller en plats\n- utreda incidenter och införa kontroller", "expert": "Du kan:\n- fastställa policy för hälsa, säkerhet och välbefinnande i organisationen\n- rapportera säkerhetsresultat till styrelsen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/198b614d-a9af-46f5-b3fd-2672b401dd8e", "label": "health and safety in the workplace", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/bb663409-5c88-4e3a-bc16-01aa1c8ce171", "label": "plan health and safety procedures", "match": "narrow" } ] }, { "id": "hr-hr-administration", "slug": "hr-administration", "name": "HR-administration", "description": "Driva de administrativa processerna i anställningens livscykel korrekt och konfidentiellt, från anställningsavtal och nyanställda till ändringar, frånvaroregister och avgående.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- följa organisationens rutiner för nyanställda, ändringar och avgående\n- hålla personuppgifter konfidentiella och uppdaterade", "working": "Du kan:\n- upprätta anställningsavtal, ändringsbrev och anställningskontroller korrekt\n- bearbeta ändringar i HR- och lönesystemet inom tidsfrister\n- besvara rutinfrågor från chefer och personal om HR-processer", "practitioner": "Du kan:\n- driva en HR-administrationstjänst, kontrollera kvaliteten och uppfylla servicestandarder\n- förbättra processer och mallar, och automatisera rutinsteg där det går\n- lösa komplexa eller ovanliga fall, såsom felaktiga utbetalningar eller fel i anställningsavtal", "expert": "Du kan:\n- utforma HR:s operativa modell och servicestandarder för organisationen\n- leda övergången till digitala HR-processer med självbetjäning\n- fastställa kontroller som håller HR- och lönedata korrekta och lagliga" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c6e308b4-8799-4461-a9bd-560bdecb0dbb", "label": "human resources department processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8ebb2c0a-0baa-43bf-95cf-094047c57427", "label": "maintain professional administration", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/40005305-4541-4da7-9f76-abab74f0bc51", "label": "monitor staff absences", "match": "narrow" } ] }, { "id": "clin-human-factors", "slug": "mänskliga-faktorer-och-användbarhet-i-kliniska-system", "name": "Mänskliga faktorer och användbarhet i kliniska system", "description": "Tillämpa metoder för mänskliga faktorer och användbarhet på kliniska system, så att kliniker, vårdpersonal och patienter kan använda dem tryggt och med så få fel som möjligt.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara hur dålig design kan leda till fel i vården\n- rapportera användbarhetsproblem som kan påverka patientsäkerheten", "working": "Du kan:\n- delta i användbarhetstester och simuleringar av kliniska uppgifter\n- upptäcka vanliga designfaror, såsom liknande alternativ eller dolda larm", "practitioner": "Du kan:\n- planera och genomföra bedömningar av mänskliga faktorer i kliniska system\n- omsätta fynd till designändringar och kliniska säkerhetskontroller\n- bedöma larmbördan och risken för genvägar", "expert": "Du kan:\n- fastställa organisationens förhållningssätt till mänskliga faktorer i digitala tjänster\n- granska evidensen för mänskliga faktorer för högrisksystem och förändringar\n- bygga kompetens inom mänskliga faktorer i kliniska och digitala team" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/95ee5e38-5c1e-4cd2-a21d-6921390025a9", "label": "usability engineering", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be0ff6d8-5e61-4021-9c89-e40cf0b75cc6", "label": "measure software usability", "match": "narrow" } ] }, { "id": "identity-and-access-management", "slug": "identitets-och-åtkomsthantering", "name": "Identitets- och åtkomsthantering", "description": "Hantera digitala identiteter, autentisering och behörigheter för personal, patienter och system, inklusive rollbaserad åtkomst och autentisering med smartkort eller flera faktorer.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- följa åtkomstreglerna och skydda dina inloggningsuppgifter", "working": "Du kan:\n- skapa, ändra och ta bort användarkonton och behörigheter\n- kontrollera åtkomst mot regler för rollbaserad åtkomst", "practitioner": "Du kan:\n- utforma och driva identitets- och åtkomsttjänster\n- granska åtkomst regelbundet och åtgärda problem", "expert": "Du kan:\n- fastställa strategin för identitet och åtkomst för personal, patienter och system\n- leda införandet av nya identitetsstandarder" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ab49f767-296b-47d5-af56-0b4a69515b03", "label": "maintain ICT identity management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bc0b0b5d-f6be-405a-b224-b6902a4dbe97", "label": "manage digital identity", "match": "close" } ] }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "name": "Incident management", "description": "Incident management involves coordinating the response to incident reports, ensuring effective prioritisation, investigation and resolution.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify and register incidents, gathering the required information and allocating it to the appropriate channel", "working": "You can:\n- diagnose and prioritise incidents, investigate their causes and find resolutions", "practitioner": "You can:\n- lead the investigation and resolution of incidents", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7", "label": "manage major incidents", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6430eb0d-c6de-46b7-a7fc-3dd2e8e62a69", "label": "use ICT ticketing system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/4fb7c7aa-9f19-4cc3-9e19-64ce564f22f5", "label": "handle incidents", "match": "broad" } ] }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "name": "Inclusive research", "description": "Inclusion involves including everyone to incorporate disparate views and requirements, whether developing products and services or internal policies.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- demonstrate some awareness of the diversity of users of government services and the need to make government services usable and accessible for everyone", "working": "You can:\n- understand the diversity of users of government services and the need to make services usable and accessible for everyone\n- work with colleagues to include many kinds of users in appropriate research activities", "practitioner": "You can:\n- help teams understand the diversity of users of government services\n- effectively include all kinds of users in appropriate research activities\n- advocate inclusive practices and help teams design and deliver accessible services that work for all users", "expert": "You can:\n- help organisations understand the diversity of users of government services\n- guide organisations to adopt inclusive practices and apply what they learn to design and deliver accessible services that work for all users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/bcd2ce08-ba12-4d66-865f-f4ba36419707", "label": "promote inclusion", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/cd50d616-1f8b-481e-983f-68d2674ff82d", "label": "integrate gender dimension in research", "match": "narrow" } ] }, { "id": "legal-information-and-data-law", "slug": "informations-och-dataskyddsrätt", "name": "Informations- och dataskyddsrätt", "description": "Tillämpa dataskydd, sekretess, offentlighetsprincipen och cybersäkerhetsrätt på hälso- och vårddata och digitala tjänster.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara de grundläggande principerna för dataskydd och sekretess\n- känna igen informationsbegäranden och dataintrång och föra dem vidare rätt", "working": "Du kan:\n- granska avtal om datadelning och databehandling mot mallar\n- stödja svar på informationsbegäranden och begäranden om registrerades rättigheter\n- förklara de rättsliga grunderna för att använda hälsodata i vanliga situationer", "practitioner": "Du kan:\n- ge råd om dataskydd, tystnadsplikt och lagstiftning om tillgång till information för digitala tjänster\n- utforma och förhandla avtal om datadelning och villkor för databehandling, inklusive internationella överföringar\n- ge råd om konsekvensbedömningar avseende dataskydd för ny teknik, såsom AI och analysplattformar\n- ge råd om dataintrång, förfrågningar från tillsynsmyndigheter och klagomål", "expert": "Du kan:\n- fastställa organisationens rättsliga ståndpunkt om användningen av hälso- och vårddata\n- leda arbetet med högriskfyllda eller nya användningar av data, såsom forskning, dataplattformar och AI\n- företräda organisationen hos tillsynsmyndigheter i informationsrättsliga frågor" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7814e88f-c133-4c3b-b27f-857afa145d42", "label": "ICT security legislation", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8d202e22-85e9-47b1-a1e0-3296d17244cd", "label": "observe confidentiality", "match": "narrow" } ] }, { "id": "information-governance", "slug": "informationsstyrning-och-dataskydd", "name": "Informationsstyrning och dataskydd", "description": "Hantera personuppgifter och hälsoinformation lagligt, tryggt och etiskt, inklusive dataskyddslagstiftning, sekretess, samtycke, konsekvensbedömningar avseende dataskydd och informationsdelning.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- följa organisationens regler för hantering av personuppgifter och hälsoinformation\n- känna igen och rapportera ett dataintrång eller ett nästan-tillbud", "working": "Du kan:\n- tillämpa dataskyddsprinciperna i ditt arbete\n- bidra till konsekvensbedömningar avseende dataskydd\n- hantera informationsbegäranden och journaler korrekt", "practitioner": "Du kan:\n- leda konsekvensbedömningar avseende dataskydd och avtal om informationsdelning\n- ge team råd om rättslig grund, samtycke, sekretess och gallring\n- utreda incidenter och rekommendera förbättringar", "expert": "Du kan:\n- fastställa policy och strategi för informationsstyrning\n- ge styrelsen råd om informationsrisk och efterlevnad\n- företräda organisationen hos tillsynsmyndigheter och partner" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5", "label": "data protection", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec", "label": "maintain healthcare user data confidentiality", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "close" } ] }, { "id": "ig-compliance-assurance", "slug": "kvalitetssäkring-och-revision-av-informationsstyrning", "name": "Kvalitetssäkring och revision av informationsstyrning", "description": "Kontrollera och visa att organisationen uppfyller standarderna för informationsstyrning, genom årliga självutvärderingar, revisioner, evidens och förbättringsplaner.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara varför organisationen måste visa att den hanterar information väl\n- lämna evidens till en revision när du blir ombedd", "working": "Du kan:\n- samla in och ordna evidens till den årliga självutvärderingen\n- genomföra enkla revisioner, såsom granskningar av åtkomst eller journalföring\n- följa upp förbättringsåtgärder", "practitioner": "Du kan:\n- planera och driva programmet för kvalitetssäkring av informationsstyrning\n- bedöma om evidensen uppfyller standarden och identifiera glapp\n- arbeta med interna och externa revisorer", "expert": "Du kan:\n- äga organisationens ramverk för kvalitetssäkring av informationsstyrning\n- rapportera kvalitetssäkring och efterlevnad till styrelsen och dess kommittéer\n- fastställa förbättringsprioriteringar utifrån risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a536b36-c5c7-4d10-bf67-a4fb0f8549b2", "label": "audit techniques", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/fb15ca73-68fb-41db-a235-0b61d7d9021e", "label": "participate in medical records' auditing activities", "match": "narrow" } ] }, { "id": "ig-incident-management", "slug": "hantering-av-incidenter-inom-informationsstyrning", "name": "Hantering av incidenter inom informationsstyrning", "description": "Registrera, utreda och lära av dataintrång och nästan-tillbud, och avgöra när tillsynsmyndigheter och de som berörs ska underrättas.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- känna igen ett dataintrång eller ett nästan-tillbud och rapportera det direkt", "working": "Du kan:\n- logga incidenter och samla in fakta\n- bedöma incidenter mot organisationens allvarlighetskriterier\n- följa upp åtgärder till avslut", "practitioner": "Du kan:\n- utreda allvarliga incidenter och hitta deras grundorsaker\n- tillsammans med seniora kollegor avgöra om tillsynsmyndigheter och berörda ska underrättas\n- dela lärdomar och följa upp förbättringar", "expert": "Du kan:\n- fastställa processen för incidenthantering inom informationsstyrning\n- leda hanteringen av större intrång, inklusive med tillsynsmyndigheter och medier\n- rapportera incidenttrender och risker till styrelsen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/751f6baf-de47-4d67-a657-4133066703f4", "label": "identify policy breach", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9f6946f7-60aa-409a-b33d-152f244299d8", "label": "provide advice on breaches of regulation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/24310a7b-5db1-4917-a705-4835630227ca", "label": "create incident reports", "match": "narrow" } ] }, { "id": "ig-information-rights-requests", "slug": "begäranden-om-informationsrättigheter", "name": "Begäranden om informationsrättigheter", "description": "Hantera begäranden från enskilda och allmänheten om tillgång till information, såsom begäranden om tillgång till personliga hälsojournaler och begäranden om information som organisationen förfogar över, inom lagstadgade tidsfrister.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- känna igen en begäran om informationsrättigheter och föra den vidare omgående\n- förklara att begäranden har lagstadgade tidsfrister", "working": "Du kan:\n- logga, bekräfta och följa begäranden för att hålla tidsfristerna\n- samla in och maskera information, och utkasta svar för granskning\n- kontrollera identiteten och behörigheten hos den som frågar", "practitioner": "Du kan:\n- hantera komplexa eller känsliga begäranden, inklusive sådana som rör tredje part\n- tillämpa undantag och avgöra vad som ska hållas inne, med tydliga skäl\n- hantera interna omprövningar och klagomål på svar", "expert": "Du kan:\n- fastställa policy och process för informationsrättigheter i hela organisationen\n- leda svaret på förfrågningar och överklaganden från tillsynsmyndigheter\n- rapportera om prestation och trender till högre ledare" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/eccf3b4f-881f-4ae6-b96a-666be929d780", "label": "access to documents regulations", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f642d7ed-e8d7-4355-a747-b85094d4e2e3", "label": "prioritise requests", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "broad" } ] }, { "id": "pcf:information-security", "slug": "pcf-information-security", "name": "Information security", "description": "Information security involves maintaining the security, confidentiality and integrity of information.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain information security and the security controls available to protect solutions and services", "working": "You can:\n- use information security practices and available security controls to contribute to protecting solutions and services", "practitioner": "You can:\n- design solutions and services with security controls included, specifically engineered to mitigate security threats", "expert": "You can:\n- design, review and quality assure solutions and services, ensuring that they are specifically engineered to mitigate security threats\n- lead others in using appropriate information security practices" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6833e58b-eceb-4599-9375-1b7e6ec64087", "label": "ensure information security", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/8088750d-8388-4170-a76f-48354c469c44", "label": "cyber security", "match": "close" } ] }, { "id": "legal-intellectual-property", "slug": "immaterialrätt", "name": "Immaterialrätt", "description": "Skydda och använda immateriella rättigheter i programvara, data, innehåll och uppfinningar, inklusive upphovsrätt, licenser, öppen källkod och varumärken.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara att programvara, data och innehåll skyddas av immateriella rättigheter\n- känna igen när ett avtal eller projekt väcker ägarfrågor", "working": "Du kan:\n- kontrollera klausuler om immateriella rättigheter i rutinavtal\n- föra register över licenser och registrerade rättigheter\n- förklara de viktigaste licenstyperna för öppen källkod och deras villkor", "practitioner": "Du kan:\n- ge råd om vem som äger programvara, data och innehåll som tas fram av personal, leverantörer och partner\n- utforma licenser och villkor om immateriella rättigheter, inklusive utgivning av organisationens kod som öppen källkod\n- ge råd om kommersiell användning av organisationens data och programvara, och om att dela nyttor", "expert": "Du kan:\n- fastställa organisationens policy för immateriella rättigheter och öppen källkod\n- leda arbetet med kommersialisering och partnerskap som rör organisationens data och programvara\n- lösa betydande tvister om immateriella rättigheter" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2ad081e6-0a3f-4612-ac15-7ace75d39e26", "label": "intellectual property law", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/e2103a1d-4a84-47a9-b4f7-774787573449", "label": "copyright legislation", "match": "narrow" } ] }, { "id": "corp-internal-communications", "slug": "intern-kommunikation", "name": "Intern kommunikation", "description": "Hålla personalen informerad och engagerad genom kanaler såsom intranät, nyhetsbrev, genomgångar och evenemang, särskilt under förändring.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- publicera innehåll i interna kanaler såsom intranätet\n- följa organisationens stil och tonläge", "working": "Du kan:\n- skriva och redigera nyheter, genomgångar och nyhetsbrev för personalen\n- planera innehåll för interna kanaler och mäta engagemang", "practitioner": "Du kan:\n- planera intern kommunikation vid större förändringar, såsom ett nytt kliniskt system\n- ge ledare råd om hur personal engageras och svåra budskap hanteras\n- använda återkoppling och data för att förbättra kanaler", "expert": "Du kan:\n- fastställa strategin för intern kommunikation och personalengagemang\n- ge ledningsgruppen råd om kultur och engagemang" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1f6eac42-e5aa-4fa7-a75d-a4eea12c618e", "label": "disseminate internal communications", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/3838a64c-78dc-4f3f-a0c0-9f604e33eefd", "label": "maintain internal communication systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c779cf40-506b-44b6-a366-b3bff0a5e11a", "label": "use intranet", "match": "narrow" } ] }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "name": "IT infrastructure", "description": "IT infrastructure involves ensuring systems and processes are available, adaptable, reliable and secure.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support infrastructure solutions and services, and other computer, storage, networking, physical infrastructure, software, commercial-off-the-shelf (COTS) software and open source packages and solutions\n- support virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)", "working": "You can:\n- build, configure, administer and support infrastructure solutions and services, for example, networking and physical infrastructure, commercial-off-the-shelf (COTS) software, open source packages and solutions, or virtual and cloud computing", "practitioner": "You can:\n- design and implement infrastructure solutions and services, for example, networking and physical infrastructure, commercial-off-the-shelf (COTS) software, open source packages and solutions, or virtual and cloud computing", "expert": "You can:\n- lead teams and departments in the design, implementation, administration and support of infrastructure solutions and services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523", "label": "ICT infrastructure", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "name": "IT service reporting", "description": "IT service reporting involves analysing data to understand how an IT product or service has performed against the Key Performance Indicators (KPIs).", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- collate data from data repositories and provide basic reporting\n- explain what a Key Performance Indicator (KPI) is and why it is important", "working": "You can:\n- produce relevant reports in an appropriate format and agreed timeframe\n- work with stakeholders to discuss any changes in the reporting processes\n- interpret a data set and communicate this to others", "practitioner": "You can:\n- use data analytics skills to make decisions that enhance business performance", "expert": "You can:\n- use prediction methodologies to produce and maintain a holistic view of important trends across multiple processes." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "name": "Iterative design", "description": "Iterative design involves continuously testing hypotheses, using techniques such as creating prototypes (for example sketching journey flows, drafting content, mocking up screens, or building realistic journeys in code).", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the basics of iterative ways of working used in design, such as agile\n- explain how iteration supports user-centred design\n- describe ways to test design ideas at different levels of detail and realism, and when to use them", "working": "You can:\n- apply iterative design principles and techniques and agile methodologies to your work\n- create material to test ideas and hypotheses at an appropriate fidelity, for example mockups or drafts\n- iterate and improve a design based on successive rounds of research\n- use and iterate design patterns and components", "practitioner": "You can:\n- help other designers apply iterative design principles and agile methodologies to their work and create materials to test their ideas\n- adapt designs effectively to changes in requirements, priorities or user needs\n- help your team to define a minimum viable product (MVP) and determine what to prioritise for iteration", "expert": "You can:\n- embed the practice of iterative design and agile working in teams or wider organisation\n- guide designers in creating materials to test complex ideas at any fidelity\n- help teams adapt quickly to changes in requirements, priorities or user needs\n- iterate delivery processes or team structures to help teams work effectively" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/07dd856d-6141-48a7-a228-918f88494812", "label": "create prototype of user experience solutions", "match": "narrow" } ] }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "name": "Leadership and guidance", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show commitment to agreed good practice for the team, teaching new starters and challenging substandard work by peers\n- recommend decisions and describe the reasoning behind them\n- identify and articulate technical disputes between direct peers and local stakeholders\n- show an understanding of the importance of team dynamics, collaboration and feedback", "working": "You can:\n- contribute to best practice guidelines\n- understand the sustainability and consequences of your decisions and can make decisions characterised by managed levels of risk and complexity\n- resolve technical disputes between wider peers and indirect stakeholders, taking into account all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase\n- build consensus between services or independent stakeholders\n- identify problems or issues in the team dynamic and rectify them\n- engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick\n- bring people together to form a motivated team and help create the right environment for a team to work in\n- facilitate the best team makeup depending on the situation", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on the strategy for the whole organisation, marrying business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- solve and unblock issues between teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach the organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb", "label": "manage staff", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d5145a9a-602e-40bf-b3e1-f04cf9c3ef86", "label": "leadership principles", "match": "close" } ] }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "name": "Leadership and guidance (frontend developer)", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- follow agreed good practice for the team\n- show an awareness of the importance of team dynamics and collaboration\n- understand the importance of feedback", "working": "You can:\n- understand the impact of decisions\n- make decisions characterised by different levels of risk and complexity\n- resolve technical disputes between wider peers and indirect stakeholders, taking into account all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity, and can recommend decisions as risk and complexity increase\n- contribute to best practice guidelines", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on the strategy for the whole organisation, marrying business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent stakeholders\n- solve and unblock issues between teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach the organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a584a638-a2c0-4b3c-bdf3-a64f87225be9", "label": "mentor individuals", "match": "narrow" } ] }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "name": "Leading design", "description": "Leading design involves supporting designers, coordinating design work and improving design maturity in your organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the role of user-centred design in an organisation\n- describe typical leadership responsibilities in design\n- identify leaders in your organisation that designers need to work with", "working": "You can:\n- lead and coordinate design work in your team, with support\n- communicate the value of user-centred design to your team or others in your organisation\n- support other designers\n- work with digital and data leaders in your organisation, when needed", "practitioner": "You can:\n- lead and coordinate design work for a team\n- advocate for user-centred design with leaders outside of digital and data\n- create an inclusive, productive environment for designers to work in\n- mentor and coach other designers\n- iterate and improve design processes within your team", "expert": "You can:\n- set a vision for and lead design across multiple teams or a whole organisation\n- work effectively with senior leaders across your organisation or wider public sector\n- support a culture of learning and experimentation in your organisation\n- iterate and measurably improve design maturity within your organisation and its partners" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a0a2ea-025e-4107-8717-39ac45b3b78c", "label": "design management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "broad" } ] }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "name": "Leading performance and benefits", "description": "Leading performance and benefits involves using appropriate measures, metrics, data and insights to ensure the delivery of valuable outcomes and business benefits.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to manage performance and benefits\n- describe data and metrics that are valuable in informing day-to-day service actions and decisions", "working": "You can:\n- contribute to putting measures in place to deliver valuable outcomes to users and traceable business benefits\n- use data and metrics to inform day-to-day service actions and decisions", "practitioner": "You can:\n- put measures in place to ensure the delivery of valuable outcomes to users and traceable business benefits\n- use data and metrics to actively monitor, manage and prioritise service delivery and inform decision making\n- identify and share appropriate data and insights with specific stakeholders", "expert": "You can:\n- ensure appropriate measures are in place to deliver valuable outcomes to users and agreed business benefits\n- ensure metrics are used to monitor, manage and prioritise delivery and inform decision making\n- demonstrate the value of the service and build understanding with stakeholders by ensuring effective data and insights are shared" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "narrow" } ] }, { "id": "hr-learning-design-and-delivery", "slug": "utformning-och-genomförande-av-lärande", "name": "Utformning och genomförande av lärande", "description": "Analysera lärandebehov, sedan utforma, genomföra och utvärdera lärande på plats, online och i arbetets flöde.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara skillnaden mellan utbildning, lärande och utveckling\n- stödja genomförandet av kurser och föra utbildningsregister", "working": "Du kan:\n- genomföra väl definierade utbildningstillfällen på plats och online\n- bygga enkel e-utbildning i lärplattformen\n- samla in och sammanfatta deltagarnas återkoppling", "practitioner": "Du kan:\n- analysera lärandebehov och utforma blandade program som möter dem\n- sätta lärandemål och utvärdera effekt, inte bara nöjdhet\n- göra lärande tillgängligt och inkluderande för all personal", "expert": "Du kan:\n- fastställa organisationens strategi och standarder för lärande\n- leda lärandeutbudet, dess teknik och dess finansiering\n- visa avkastningen på organisationens investering i lärande" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/517f678e-001b-4985-acb4-9edc3500d74c", "label": "develop training programmes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e54ff029-1ce9-447d-a5b2-eb7283a23e6e", "label": "train employees", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/728ad40d-4a79-4b4d-b77b-a48d094d73fa", "label": "evaluate training", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b363bb5f-2c79-40af-94da-33e06f9dee9f", "label": "apply blended learning", "match": "narrow" } ] }, { "id": "legal-legal-administration", "slug": "juridisk-administration", "name": "Juridisk administration", "description": "Driva de administrativa processerna i ett juridiskt team, inklusive ärendehantering, dokumentkontroll, journaler, tidsfrister och fakturering.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- öppna, uppdatera och avsluta ärenden i ärendehanteringssystemet\n- arkivera och hämta juridiska dokument säkert\n- hålla juridisk information och personuppgifter konfidentiella", "working": "Du kan:\n- hantera kalendrar, tidsfrister och viktiga datum för ett team\n- förbereda och formatera juridiska dokument, handlingsbuntar och signeringspaket\n- kontrollera och bearbeta externa juristers fakturor\n- förvalta avtals- och urkundsregister", "practitioner": "Du kan:\n- driva det juridiska teamets administration och förbättra dess processer\n- rapportera om arbetsbörda, utgifter för externa jurister och ledtider\n- administrera juridisk teknik, såsom ärendehantering och verktyg för e-signering", "expert": "Du kan:\n- utforma den operativa modellen för juridik i organisationen\n- leda valet och användningen av juridisk teknik\n- fastställa servicestandarder och prestationsmått för juridiska tjänster" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c68e4cc4-b842-4660-a84c-48f11c70f657", "label": "legal department processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1d7234e4-1c76-4d67-9487-71d8c529cdc9", "label": "compile legal documents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b769f524-0f25-44d7-8538-5c46710a040e", "label": "manage digital documents", "match": "broad" } ] }, { "id": "legal-legal-advice", "slug": "juridisk-rådgivning", "name": "Juridisk rådgivning", "description": "Ge tydliga, praktiska och korrekta juridiska råd som hjälper kollegor att fatta lagliga beslut och hantera juridisk risk.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara när kollegor behöver juridisk rådgivning och hur man får den\n- ta emot tydliga instruktioner och dokumentera fakta i ett ärende", "working": "Du kan:\n- ta fram utkast till råd i rutinärenden som en jurist granskar\n- besvara okomplicerade frågor med godkänd vägledning\n- identifiera de juridiska frågorna i en uppsättning fakta", "practitioner": "Du kan:\n- ge oberoende juridiska råd inom dina verksamhetsområden\n- förklara juridisk risk på klarspråk och rekommendera praktiska alternativ\n- ge råd om beslut med rättsverkan, såsom tilldelning av avtal, datadelning och förändringar av tjänster\n- avgöra när externa jurister eller ombud ska anlitas", "expert": "Du kan:\n- ge styrelsen och ledningen råd om organisationens mest betydande juridiska risker\n- ge slutgiltiga råd i nya, omstridda eller högvärdiga ärenden\n- fastställa organisationens aptit för juridisk risk\n- kvalitetssäkra de juridiska rådens kvalitet i hela organisationen, inklusive externa råd" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ea451251-71ab-4f89-8c0d-53344ef7004f", "label": "provide legal advice", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/9bb92e10-a5a9-437e-8101-8be2d7f631ff", "label": "advise on legal decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/eaece6b2-97f1-49df-b6b9-1691fb3bf797", "label": "analyse legal enforceability", "match": "narrow" } ] }, { "id": "legal-legal-research", "slug": "juridisk-research", "name": "Juridisk research", "description": "Hitta, läsa och sammanfatta lagstiftning, rättspraxis, vägledning och prejudikat för att besvara en juridisk fråga.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- hitta lagstiftning, vägledning och prejudikatdokument med juridiska databaser och organisationens kunskapsbank\n- använda juridiska termer korrekt", "working": "Du kan:\n- undersöka en avgränsad juridisk fråga och sammanfatta källorna tydligt\n- kontrollera att källor är aktuella och auktoritativa\n- hålla bibliotek med prejudikat och kunskap uppdaterade", "practitioner": "Du kan:\n- undersöka komplexa eller nya frågor, såsom hur gällande rätt tillämpas på ny teknik\n- analysera motstridiga källor och komma fram till en motiverad uppfattning\n- följa förändringar i lag och vägledning och förklara deras effekt på organisationen", "expert": "Du kan:\n- leda research om organisationens mest komplexa och högriskfyllda frågor\n- förutse rättsliga förändringar och förbereda organisationen på dem\n- bidra till samråd om lag och vägledning som påverkar digital hälsa och vård" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a8585efe-4011-47b2-9aed-cd01bd3652c0", "label": "legal research", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/5b71cb01-0f37-47e0-a617-abcf08c8aa64", "label": "interpret law", "match": "broad" } ] }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "name": "Life cycle management", "description": "Life cycle management involves deciding what to do at different phases of the life cycle, including discovery, alpha, beta, live and retirement, and if it's the right time to move to a different phase.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what each phase of the product or service life cycle is for\n- explain how the needs of the product or service vary across phases of the life cycle, and how a team responds to them", "working": "You can:\n- manage the delivery of products and services that add value through different phases of the life cycle, with some support\n- identify if the product or service should move to the next phase and, if it should, how to do this\n- ensure the product or service is developed in line with the appropriate service standards for a phase\n- use new information to adapt approaches to life cycle management", "practitioner": "You can:\n- work and consult with the right people at the right time to move through the life cycle and deliver value\n- use evidence to decide when a team should continue, change direction or stop\n- identify tools and techniques required at different phases of the life cycle\n- guide colleagues and stakeholders through different phases of the life cycle", "expert": "You can:\n- lead and coach teams through different phases of the life cycle\n- ensure effective support for the product or service and its users\n- predict, prevent, mitigate and manage potential risks at different phases of the life cycle\n- contribute to the assessment of other teams, providing guidance and support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "close" } ] }, { "id": "legal-litigation-and-disputes", "slug": "rättstvister-och-tvistlösning", "name": "Rättstvister och tvistlösning", "description": "Förebygga, hantera och lösa tvister och anspråk, inklusive avtalstvister, arbetsrättsliga anspråk och kontakt kring anspråk på klinisk vårdskada.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara huvudstegen i ett anspråk eller en tvist\n- logga anspråk och följa tidsfrister korrekt", "working": "Du kan:\n- samla in och ordna handlingar och evidens för ett ärende\n- ta fram kronologier, handlingsbuntar och utkast till vittnesmål\n- hålla kontakt med externa jurister, försäkringsgivare eller ansvarsförsäkringssystem i rutinärenden", "practitioner": "Du kan:\n- hantera en portfölj av tvister och anspråk från första anmälan till förlikning eller förhandling\n- bedöma anspråkens förutsättningar och värde och rekommendera strategi\n- förhandla förlikningar och använda alternativ tvistlösning\n- se till att lärdomar från anspråk matas in i förbättringar av säkerhet, avtal och tjänster", "expert": "Du kan:\n- leda organisationens mest betydande eller uppmärksammade tvister\n- fastställa organisationens förhållningssätt till rättstvister, förlikning och rapportering av anspråk\n- ge styrelsen råd om eventualförpliktelser och anseenderisk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/66aad490-1c20-4e25-b189-634a218ee53e", "label": "legal case management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f79e4715-5776-485c-ab7d-631c9b8d70ad", "label": "manage contract disputes", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/23b97a3e-dfde-4627-9d97-114a9f3e4cd0", "label": "negotiate in legal cases", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/db10b60e-efd2-4ba9-a873-d1e2ec37620f", "label": "court procedures", "match": "broad" } ] }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "name": "Maintaining delivery momentum", "description": "Delivery management involves improving the speed and efficiency with which products and services are developed.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- actively address internal risks and issues and know when to escalate them\n- set the team cadence and tempo, ensuring it is sustainable\n- track, manage, escalate and communicate dependencies\n- actively remove or minimise risks, issues or dependencies where possible\n- understand how the risks, issues or dependencies impact the work of a team", "practitioner": "You can:\n- facilitate the delivery flow of a team, managing the pace and tempo\n- actively address internal and external risks, issues and dependencies including where ownership exists outside the team", "expert": "You can:\n- optimise the delivery flow of teams\n- actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists\n- identify innovative ways to unblock issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0e1fe34b-f4e7-4642-8c8b-5a05ac3438e5", "label": "manage schedule of tasks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/91abe492-18be-4cce-93c7-0dca07072363", "label": "meet deadlines", "match": "narrow" } ] }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "name": "Making a process work", "description": "Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- guide teams to focus on the output rather than the process\n- help the team to find a process that works for them\n- support teams in establishing a process", "practitioner": "This skill level is currently not defined.", "expert": "You can:\n- identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated\n- add value and can coach the organisation to inspect and adapt processes\n- guide teams through the implementation of a new process" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/10026df1-670d-4c75-b3d5-ee0037f9d59b", "label": "lead process optimisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f8bf9a84-d60b-4edc-bfa0-b0ece9bf8954", "label": "create documented procedures", "match": "narrow" } ] }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "name": "Making and guiding decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- recommend decisions and describe the reasoning behind them\n- identify and articulate technical disputes between direct peers and local stakeholders", "working": "You can:\n- make decisions characterised by managed levels of risk and complexity, and recommend decisions as risk and complexity increase\n- resolve technical disputes between wider peers and indirect stakeholders, considering all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity, and recommend decisions as risk and complexity increase\n- build consensus between services or independent stakeholders", "expert": "You can:\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f60c9e52-95fc-4ca1-a73c-18a491153b63", "label": "make strategic business decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d62d2b4c-a6f8-439e-8a1b-4f29ab5f2c47", "label": "make decisions", "match": "broad" } ] }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "name": "Making architectural decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the reasoning behind architectural design decisions\n- gather information to inform decisions\n- understand architectural governance and assurance relevant to your work", "working": "You can:\n- work with others to make architectural design decisions characterised by managed levels of risk and complexity\n- identify and address architectural risks relevant to your team or domain, for example, business, data, or security\n- engage with architectural governance and assurance to effectively manage decisions and risks, with support", "practitioner": "You can:\n- make and guide architectural design decisions characterised by medium risk and complexity\n- identify and address architectural risks that affect multiple teams or domains\n- use architectural governance and assurance to make design decisions and manage technical risks at the appropriate level\n- contribute to the development of architectural governance and assurance", "expert": "You can:\n- make and guide architectural design decisions characterised by high levels of risk and complexity\n- identify and address architectural risks across the organisation or wider government\n- lead and evolve architectural governance and assurance\n- represent architectural governance as part of wider governance, for example, legal or commercial" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3cfa46e9-b7da-44ac-b09e-9596dffe0425", "label": "optimise choice of ICT solution", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f7e2eb04-3e50-4561-bce1-7e51a1fec308", "label": "define software architecture", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "narrow" } ] }, { "id": "fin-management-accounting", "slug": "intern-redovisning", "name": "Intern redovisning", "description": "Ta fram budget- och kostnadsinformation som hjälper chefer att planera, styra och fatta beslut, inklusive avvikelseanalys, kalkylering och resultatrapportering.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara budgetar, utfall, åtaganden och avvikelser\n- ta fram standardrapporter om budget ur ekonomisystemet", "working": "Du kan:\n- upprätta månatliga budgetrapporter och förklara de viktigaste avvikelserna\n- kontera kostnader korrekt mellan kostnadsställen, projekt samt investering och drift\n- stödja budgetansvariga att förstå och styra sina budgetar", "practitioner": "Du kan:\n- driva den månatliga rapporteringscykeln för en direktion eller ett program\n- bygga kostnadsmodeller, såsom den fulla kostnaden för en digital tjänst eller styckkostnaden för en transaktion\n- analysera utgiftstrender och ge chefer råd om åtgärder för att hålla sig inom budget\n- konstruktivt utmana budgetansvariga på deras prognoser", "expert": "Du kan:\n- utforma organisationens interna rapportering och kalkyleringsansats\n- presentera ekonomisk prestation för styrelsen och seniora ledare\n- leda användningen av kostnads- och prestationsinformation för att förbättra valuta för pengarna\n- fastställa standarder för intern redovisning i hela organisationen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c5b90c0c-3af0-4c8c-a06c-cc3ced02242c", "label": "perform cost accounting activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7d35602d-bc94-4975-aa7c-f4e8e05ce8e0", "label": "cost management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/99571e68-801f-49af-a897-5f75996642e1", "label": "financial analysis", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/16f61a5b-23ba-4268-8517-82c77c4041a1", "label": "examine budgets", "match": "close" } ] }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "name": "Managing a data project", "description": "Managing a data project involves understanding, planning and implementing the stages of a data project to solve a problem or design and improve a service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand a problem statement and explain the intended outcome of a data project\n- explain the importance of data in solving a problem\n- explain why it's important to adapt your ways of working to deliver different project outcomes and requirements", "working": "You can:\n- contribute to defining problem statements and gathering project requirements\n- explain the importance of different processes and stages of the data project life cycle and contribute to their planning\n- adapt your ways of working to deliver different project outcomes and requirements", "practitioner": "You can:\n- identify and define a problem statement\n- apply and share project management methodologies, including tools and techniques\n- plan and implement different stages of the data project life cycle\n- communicate progress of data projects with stakeholders\n- adapt teams' ways of working to deliver different project outcomes and requirements", "expert": "You can:\n- advise on problem statement development, ensuring standards are met\n- oversee and advise on the planning and implementation of the project life cycle on varied data projects\n- share good practice in adapting teams' ways of working to deliver project outcomes\n- lead and develop stakeholder relationships for your team's data projects" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c76296d-4bbd-44ba-8eaa-95bf275f79b7", "label": "manage ICT project", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" } ] }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "name": "Managing decisions and risks", "description": "Managing decisions and risks involves using risk-based approaches to make decisions, resolve challenges and guide others through complexity.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is not defined.", "working": "You can:\n- identify technical disputes and describe them in ways that are relevant both to direct peers and to local stakeholders\n- generate multiple solutions to a problem and test them\n- work collaboratively while recommending decisions and the reasoning behind them", "practitioner": "You can:\n- work with consequential or complex risks\n- build consensus between services or independent stakeholders\n- lead others to make good design decisions\n- apply different risk methodologies in proportion to the risk", "expert": "You can:\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- be trusted by senior risk owners as an expert in security\n- apply risk methodologies at the most complex levels of risk\n- guide others in applying risk methodologies in proportion to the risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0", "label": "risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1dd23dba-dd00-45ab-abf4-642902538317", "label": "perform risk analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d62d2b4c-a6f8-439e-8a1b-4f29ab5f2c47", "label": "make decisions", "match": "narrow" } ] }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "name": "Managing product outcomes", "description": "Managing product outcomes involves working with teams to identify key performance indicators and developing methods to ensure that value is achieved through your product, linking to the product vision and strategic goals.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of identifying and measuring product outcomes\n- explain the need for baseline data\n- identify and explain the priority outcomes for your product or feature", "working": "You can:\n- work with others to define key performance indicators that assess performance, value and outcomes\n- analyse and use trusted data to make decisions and enable continuous improvement\n- be open about your decision making\n- identify and explain success metrics to your stakeholders and how the product can contribute to outcomes", "practitioner": "You can:\n- lead product teams to create effective methods for measuring product outcomes\n- advocate for data-driven decision making\n- help others prioritise to make better choices\n- use data to drive continuous improvement, increasing quality and user experience\n- identify opportunities to share and connect product data", "expert": "You can:\n- use data to make prioritisation decisions for multiple or complex projects, products or services\n- use data to influence priorities of senior stakeholders\n- guide and challenge teams to make better use of data\n- guide and challenge teams to demonstrate achievement of outcomes\n- identify opportunities to share and connect product data across government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "narrow" } ] }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "name": "Managing, reporting and resolving defects", "description": "Managing, reporting and resolving defects involves reporting progress, outcomes and issues, whilst contributing to improving defect management processes.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how to report and track defects\n- follow a defect management process to report, communicate and maintain defects with appropriate information\n- retest and escalate defects when needed", "working": "You can:\n- collaborate with others to create a defect management process to report, communicate and resolve defects, with support\n- critically assess dependencies, defects and risks, with support\n- contribute to mitigation and contingency plans\n- clearly communicate risks and the impact of defects to stakeholders", "practitioner": "You can:\n- contribute to developing standards for defect management processes\n- manage and escalate dependencies, defects and risks across teams\n- contribute to mitigation and contingency plans across teams\n- use defect patterns and trends to make recommendations on testing and quality approaches, with support\n- manage stakeholder expectations and communications during defect resolution", "expert": "You can:\n- lead and coach others in improving test and defect management processes\n- support others in assessing complex and challenging defects across the organisation\n- lead and coach others in using defect patterns and trends to make tactical and strategic recommendations\n- influence improvements to quality processes, informed by defect patterns and trends" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/561c2525-5bd8-4d86-8f45-820f4be7db93", "label": "report test findings", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/438ff259-d086-4004-acda-1ec3e1631bc6", "label": "software anomalies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2522a6ce-3202-4ac8-9f5b-b9cb5a3a83a1", "label": "debug software", "match": "narrow" } ] }, { "id": "proc-market-analysis", "slug": "marknadsanalys-och-marknadsdialog", "name": "Marknadsanalys och marknadsdialog", "description": "Förstå leverantörsmarknader, föra dialog med leverantörer före upphandling och använda marknadsevidens för att forma krav, vägar till marknaden och kommersiella modeller.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- hitta leverantörer i ramavtal och leverantörsdatabaser\n- förklara varför tidig marknadsdialog måste vara rättvis mot alla leverantörer", "working": "Du kan:\n- samla in marknadsinformation, priser och leverantörsuppgifter för ett krav\n- genomföra en begäran om information och sammanfatta svaren", "practitioner": "Du kan:\n- analysera en leveransmarknad, dess konkurrens, risker och trender\n- leda tidig marknadsdialog, såsom leverantörsdagar, utan att snedvrida konkurrensen\n- använda marknadsevidens för att forma krav och kommersiella modeller", "expert": "Du kan:\n- forma marknader, till exempel genom att uppmuntra nya eller mindre leverantörer\n- leda marknadsstrategi tillsammans med andra köpande organisationer" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c97d04d-7239-4dc7-90ef-3e812ba2b124", "label": "perform procurement market analysis", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/11747665-0e98-4f27-bd0d-536862cd5746", "label": "identify suppliers", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6dd4ce8c-1813-429d-9f06-3382c4833ca3", "label": "assess procurement needs", "match": "broad" } ] }, { "id": "corp-media-relations", "slug": "medierelationer", "name": "Medierelationer", "description": "Bygga relationer med journalister, hantera medieförfrågningar, skriva pressmeddelanden och förbereda talespersoner, även under incidenter.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- förklara hur organisationen hanterar medieförfrågningar\n- föra medieförfrågningar vidare till kommunikationsteamet direkt", "working": "Du kan:\n- logga och besvara rutinmässiga medieförfrågningar\n- utkasta pressmeddelanden och uttalanden för godkännande\n- bevaka mediebevakningen", "practitioner": "Du kan:\n- hantera känsliga och reaktiva medieförfrågningar, inklusive om incidenter eller dataintrång\n- briefa och förbereda talespersoner\n- bygga relationer med journalister inom hälsa och teknik", "expert": "Du kan:\n- leda mediehanteringen under större incidenter och kriser\n- skydda och bygga organisationens anseende hos seniora intressenter\n- ge styrelsen råd om anseenderisk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7053c54a-994e-4b87-865d-a520b5c401c7", "label": "establish relationship with the media", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7800332c-a8eb-4792-8d72-50d509616154", "label": "draft press releases", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/4d313147-b39d-413f-a5e2-b12d5f0dc9e6", "label": "give interviews to media", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5330b70e-16f5-43a7-a6de-18fd6a4bd063", "label": "public relations", "match": "broad" } ] }, { "id": "medical-device-regulation", "slug": "reglering-av-programvara-som-medicinteknisk-produkt", "name": "Reglering av programvara som medicinteknisk produkt", "description": "Förstå när programvara är en medicinteknisk produkt, och vilka standarder och processer som gäller för den, såsom IEC 62304 och ISO 13485.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara att viss programvara inom hälso- och sjukvården regleras som medicinteknisk produkt\n- veta vem du ska fråga när en produkt kan vara en medicinteknisk produkt", "working": "Du kan:\n- följa en process för programvarans livscykel som uppfyller standarder för medicintekniska produkter\n- ta fram de underlag en sådan process kräver", "practitioner": "Du kan:\n- bedöma om en produkt är en medicinteknisk produkt, och dess sannolika klass\n- planera det regulatoriska arbetet för en produkt tillsammans med kollegor inom kvalitet och klinik", "expert": "Du kan:\n- fastställa organisationens förhållningssätt till reglerad programvara\n- leda kontakterna med tillsynsmyndigheter och anmälda organ" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f453b1a6-c7db-4d9d-9ba3-47c45159bfe3", "label": "ensure products meet regulatory requirements", "match": "broad" } ] }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "name": "Metadata management", "description": "Metadata management involves establishing policies and processes that ensure data can be accessed across an organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what metadata is\n- maintain the information stored in metadata repositories under the direction of others", "working": "You can:\n- use metadata repositories to complete complex tasks such as data and systems integration impact analysis\n- maintain a metadata repository to ensure information remains accurate and up to date", "practitioner": "You can:\n- design an appropriate metadata repository\n- suggest changes to improve current metadata repositories\n- understand a range of tools for storing and working with metadata\n- advise less experienced members of the team about metadata management", "expert": "You can:\n- identify how metadata repositories can support different areas of the organisation\n- communicate the value of metadata repositories\n- set up robust governance processes to keep repositories up to date" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9710092c-f174-4e84-95bf-2064d39ad7a0", "label": "manage content metadata", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/03ff0d53-573a-47a0-a0ad-1995815a4339", "label": "information structure", "match": "narrow" } ] }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "name": "Methods and tools", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- follow advice to apply the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services", "working": "You can:\n- select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project", "practitioner": "You can:\n- build capability in methods and tools, ensuring they are adopted consistently and used effectively", "expert": "You can:\n- set direction and give others the means and authority to advise on the best methodologies and tools for the work, ensuring they are adopted consistently\n- assess the effectiveness of different approaches (such as Agile or plan-driven) and recommend tools to support organisational collaboration and build capability" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7193cb6d-8334-494f-86e5-21e6d03a47c3", "label": "unified modelling language", "match": "narrow" } ] }, { "id": "corp-minute-taking", "slug": "protokollföring-och-mötesjournaler", "name": "Protokollföring och mötesjournaler", "description": "Dokumentera diskussioner, beslut och åtgärder korrekt och koncist, och föra formella mötesjournaler.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- anteckna åtgärder och beslut vid teammöten", "working": "Du kan:\n- skriva korrekta, koncisa protokoll och åtgärdslistor för rutinmöten\n- följa upp åtgärder med deras ägare", "practitioner": "Du kan:\n- föra formella protokoll vid styrelse- och kommittémöten, inklusive komplexa eller omstridda diskussioner\n- föra formella mötesjournaler som håller för revision och utredning\n- ge ordföranden råd om vad journalen bör visa", "expert": "Du kan:\n- fastställa standarder för formella mötesjournaler i hela organisationen\n- utbilda och kvalitetsgranska protokollförare" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/918f5211-b99f-4b29-9a34-6e475583ef55", "label": "write work-related reports", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/43b13058-68d0-40c6-8031-caf5a7b7d20c", "label": "keep task records", "match": "broad" } ] }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "name": "Modern development standards", "description": "Modern development standards involves using the latest technologies and best practices to improve the quality of the software development process.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of using modern development standards", "working": "You can:\n- explain the most important principles of modern development standards and how they apply to your work\n- apply modern development standards principles under guidance", "practitioner": "You can:\n- apply modern development standards and support others in applying them", "expert": "You can:\n- identify and apply modern development standards to support complex projects and programmes\n- lead others in applying modern development standards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4b88b1ee-c2d9-473a-9fe8-ba3b9c0c179a", "label": "implement ICT coding conventions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8ff015a0-98ea-4d80-a23e-1f68110a919e", "label": "software design methodologies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f0de4973-0a70-4644-8fd4-3a97080476f4", "label": "DevOps", "match": "narrow" } ] }, { "id": "corp-administration", "slug": "kontorsadministration", "name": "Kontorsadministration", "description": "Driva de administrativa processer som håller ett team eller en tjänst i gång, såsom arkivering, beställningar, datainmatning, journaler och att följa kontorsrutiner.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- följa kontorsrutiner för arkivering, beställningar och datainmatning\n- föra korrekta register över ditt eget arbete", "working": "Du kan:\n- driva en rad administrativa processer för ett team med liten handledning\n- upptäcka och rätta fel i register och data\n- föreslå enklare arbetssätt", "practitioner": "Du kan:\n- organisera det administrativa stödet för en tjänst eller direktion\n- skriva och förbättra administrativa rutiner\n- utbilda och granska andra administratörers arbete", "expert": "Du kan:\n- utforma administrativa tjänster i hela organisationen\n- leda övergången till enklare, digitala administrativa processer" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ab986bc4-df92-4351-9ac1-aa75af943cf7", "label": "perform clerical duties", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a609f8f-1451-4102-ad2d-62c5270e1237", "label": "office administration", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7c3865d1-e5a9-4043-a7a4-2e9e30468c0b", "label": "perform office routine activities", "match": "close" } ] }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "name": "Operational management", "description": "Operational management involves ensuring the operational processes of a product or service are effective and robust.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the operational processes of running and maintaining a product or service\n- fix operational issues, under supervision", "working": "You can:\n- contribute to the design of operational processes for the running and maintenance of products and services\n- identify and share opportunities for improvements to operational processes\n- fix operational issues, with some support", "practitioner": "You can:\n- design operational processes for throughout the service life cycle\n- redesign and amend existing operational processes\n- fix complex operational issues\n- act as an escalation point for operational issues\n- work closely with operational delivery teams", "expert": "You can:\n- ensure a scalable operating model is in place to provide a resilient, high quality service\n- coordinate teams from operations, policy, digital and delivery to operate and iterate a service\n- ensure teams understand the importance of efficient service operations\n- identify and overcome operational constraints\n- act as the escalation point for major operational issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2d140a3a-45a6-4248-80dd-b3760ebc9cc6", "label": "operations management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/afdb41dd-5dd5-4fbb-bf9e-e041422698b4", "label": "coordinate operational activities", "match": "close" } ] }, { "id": "hr-organisational-change", "slug": "organisationsförändring-och-samråd", "name": "Organisationsförändring och samråd", "description": "Planera och genomföra förändringar av strukturer, roller och arbetsmönster, inklusive formellt samråd, omplacering och uppsägning på grund av arbetsbrist, i linje med policy och arbetsrätt.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara huvudstegen i en organisationsförändringsprocess\n- stödja administrationen av en förändring, såsom samrådsbrev och möten", "working": "Du kan:\n- stödja chefer att förbereda samrådsdokument och personalinformation\n- följa upp svar och åtgärder under samrådet\n- stödja personal genom omplacerings- och urvalsprocesser", "practitioner": "Du kan:\n- leda organisationsförändring för en direktion, från affärscase till genomförande\n- samråda med personal och deras företrädare och svara på deras återkoppling\n- hantera de juridiska riskerna och jämlikhetsriskerna med en förändring", "expert": "Du kan:\n- leda omstruktureringar i hela organisationen och överföringar av tjänster\n- utforma organisationens förhållningssätt till förändring, inklusive partnerskapsarbete\n- ge styrelsen råd om personalkonsekvenser och risk vid större förändringar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4b3c8605-819d-4b38-83fc-f23663e78dc9", "label": "consultation", "match": "broad" } ] }, { "id": "hr-organisational-development", "slug": "organisationsutveckling", "name": "Organisationsutveckling", "description": "Förbättra hur organisationen arbetar genom kultur, ledarskap, engagemang, teameffektivitet och insatser för välbefinnande baserade på evidens.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara hur kultur, ledarskap och engagemang påverkar personal och patientvård\n- hjälpa till att genomföra personalenkäter och lyssnartillfällen", "working": "Du kan:\n- facilitera teamsessioner och workshoppar med standardverktyg\n- analysera personalenkätresultat för ett team och föreslå åtgärder", "practitioner": "Du kan:\n- diagnostisera organisatoriska frågor och utforma insatser för att åtgärda dem\n- leda teamutveckling, ledarskapsutveckling och engagemangsprogram\n- utvärdera insatsers effekt med evidens", "expert": "Du kan:\n- fastställa strategin för organisationsutveckling och kulturprogrammet\n- coacha chefer i ledningen och leda storskalig kulturförändring\n- koppla mått på kultur och engagemang till vårdens kvalitet och prestation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a8f2a095-9d03-43f0-980d-2b9fcc59a994", "label": "shape corporate culture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d2dc31f1-720c-4757-bc1b-9e563d264dcf", "label": "advise on organisational culture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bdf5ca62-9053-4652-b5e4-4eb95c271945", "label": "organisational learning", "match": "broad" } ] }, { "id": "risk-management", "slug": "organisatorisk-riskhantering", "name": "Organisatorisk riskhantering", "description": "Identifiera, bedöma, registrera och hantera risker för organisationens mål, med ett riskregister och en definierad riskaptit.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara vad en risk är och hur man lyfter en", "working": "Du kan:\n- registrera och uppdatera risker för ditt område\n- föreslå kontroller och följa upp åtgärder", "practitioner": "Du kan:\n- driva riskprocessen för en direktion eller ett program\n- bedöma risker mot riskaptiten och eskalera dem\n- rapportera om risker till kommittéer", "expert": "Du kan:\n- utforma organisationens ramverk för riskhantering och riskaptit\n- ge styrelsen råd om strategiska risker" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0", "label": "risk management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/00920055-eb50-4cb8-a23d-3deedbf3753e", "label": "enterprise risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/96550830-539b-4746-96aa-92aa4959945d", "label": "apply risk management processes", "match": "close" } ] }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "name": "Ownership and initiative", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of problem resolution processes\n- pass problems on to your team", "working": "You can:\n- own an issue until a new owner has been found or the problem has been mitigated or resolved", "practitioner": "You can:\n- take accountability for issues that occur and be proactive in searching for potential problems\n- achieve excellent user outcomes", "expert": "You can:\n- lead and embed best practice for identifying opportunities and solving problems across teams\n- coach others to take accountability, act proactively and consistently achieve excellent outcomes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/001115fb-569f-4ee6-8381-c6807ef2527f", "label": "show initiative", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e186976a-64f0-4052-a25b-297d19e1d0ec", "label": "think proactively", "match": "close" } ] }, { "id": "fin-payroll", "slug": "lönehantering", "name": "Lönehantering", "description": "Betala personalen korrekt och i tid, inklusive nyanställda, avgående, ändringar, avdrag, pensioner, lagstadgade betalningar och löneredovisning.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara lönecykeln, från ändringar och brytdatum till betalning och rapportering\n- registrera nyanställda, avgående och ändringar korrekt utifrån godkända blanketter\n- besvara rutinmässiga lönefrågor och hålla löneinformation konfidentiell", "working": "Du kan:\n- beräkna lön, tillägg, övertid samt ersättning vid sjukdom och föräldraledighet\n- tillämpa skatt, pension och andra avdrag korrekt\n- kontrollera löneutdata och rätta fel före betalning\n- återkräva felaktiga utbetalningar med lyhördhet och enligt policy", "practitioner": "Du kan:\n- köra hela lönekörningen för en grupp personal och godkänna lönekontrollerna\n- hantera lagstadgad löneredovisning och pensionsrapporter\n- lösa komplexa fall, såsom flera anställningsavtal, retroaktiv lön eller löneväxling\n- testa ändringar i lönesystemet, såsom årliga löneöversyner och regeländringar", "expert": "Du kan:\n- förvalta organisationens lönetjänst, vare sig den drivs internt eller av en leverantör\n- fastställa lönekontroller och försäkra seniora ledare att utbetalningarna är korrekta och lagliga\n- planera för förändringar i lönereglerna, löneöversyner och lönesystem\n- leda hanteringen av större fel i lönehanteringen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d916d7c-89b3-4084-a6d9-e2b0b3091404", "label": "manage payroll", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/207f87c4-ac68-4987-990c-636ca19c2626", "label": "calculate wages", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/734187e4-650e-4a0a-a7f8-826cd4757229", "label": "check payrolls", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3ee090a1-9d1c-44ed-bd93-f6b7c9b68a97", "label": "manage payroll reports", "match": "narrow" } ] }, { "id": "people-management", "slug": "personalledning", "name": "Personalledning", "description": "Leda, utveckla och stödja personal, inklusive rekrytering, mål, medarbetarsamtal, välbefinnande, närvaro och att hantera prestation och uppförande rättvist.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara de personalpolicyer i organisationen som påverkar dig\n- stödja nya kollegor och dela kunskap", "working": "Du kan:\n- handleda det dagliga arbetet och ge återkoppling\n- delta i rekrytering och introduktion\n- hålla regelbundna enskilda samtal", "practitioner": "Du kan:\n- ha linjeansvar för ett team, sätta mål och hålla medarbetarsamtal\n- stödja välbefinnande och hantera närvaro, prestation och uppförande\n- planera teamets utveckling och successioner", "expert": "Du kan:\n- leda chefer och forma kulturen i ett stort område\n- utforma bemanningsplaner och organisationsförändringar\n- coacha ledare och lösa komplexa personalfrågor" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb", "label": "manage staff", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/add39442-b8ca-4412-8156-391db53b0c5d", "label": "manage healthcare staff", "match": "narrow" } ] }, { "id": "hr-people-strategy", "slug": "personalstrategi-och-hr-ledarskap", "name": "Personalstrategi och HR-ledarskap", "description": "Fastställa organisationens personalstrategi, leda HR-funktionen och ge styrelsen råd om kultur, personal och arbetsrättslig risk.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara organisationens personalstrategi och hur ditt arbete stöder den", "working": "Du kan:\n- bidra till personalplaner för en tjänst, med tydliga åtgärder och mått\n- rapportera framsteg mot personalplanen", "practitioner": "Du kan:\n- skriva och leda personalplaner för en direktion i linje med personalstrategin\n- ge seniora ledare råd om personalrisker och prioriteringar\n- leda en del av HR-funktionen och fastställa dess standarder och prioriteringar", "expert": "Du kan:\n- fastställa organisationens personalstrategi och leda HR-funktionen\n- ge styrelsen råd om kultur, personal och arbetsrättslig risk\n- företräda organisationen i personalfrågor hos partner och tillsynsmyndigheter" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e437eba1-3e22-41f2-8703-741e94785cba", "label": "human resource management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/279a4b1d-21df-4d78-9f4d-324c73fd7536", "label": "manage human resources", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1212ac42-2564-4fce-80e1-6ce4ea4d9bf5", "label": "advise on personnel management", "match": "broad" } ] }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "name": "Performance measurement", "description": "Performance measurement involves collecting and interpreting data to identify how a team, product or service is performing.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of performance measurement and business objectives", "working": "You can:\n- participate in discussions determining which performance measurements are appropriate, with guidance from more experienced colleagues\n- demonstrate experience in turning business needs and goals into performance measures", "practitioner": "You can:\n- lead the development of performance measurement frameworks including Key Performance Indicators (KPIs)\n- demonstrate a deep understanding of business goals and can turn these into tangible performance measures", "expert": "You can:\n- oversee the development and consistency of performance measurement frameworks across multiple projects\n- ensure that these frameworks are aligned to business needs and strategy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "close" } ] }, { "id": "pcf:planning", "slug": "pcf-planning", "name": "Planning", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the importance of planning and forecasting\n- show an awareness of the different ways to develop a plan", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- understand the environment and prioritise the most important or high value tasks\n- use data to inform planning\n- manage complex internal and external dependencies\n- provide delivery confidence\n- remove blockers or impediments that affect plans and can develop a plan for difficult situations\n- ensure that teams plan appropriately for their capacity", "expert": "You can:\n- lead a continual planning process in a very complex environment\n- plan beyond product delivery\n- identify dependencies in plans across services and co-ordinate delivery\n- coach other teams as the central point of expertise" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f5dd06b8-5d17-4932-9d03-957d0c4f5051", "label": "perform resource planning", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/0e1fe34b-f4e7-4642-8c8b-5a05ac3438e5", "label": "manage schedule of tasks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/e207163b-7963-4c3e-9494-7a4bb000211b", "label": "estimate duration of work", "match": "narrow" } ] }, { "id": "corp-policy-management", "slug": "policyhantering", "name": "Policyhantering", "description": "Skriva, se över, godkänna och publicera organisationens policyer och rutiner, och kontrollera att människor följer dem.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- hitta och följa de policyer som gäller ditt arbete", "working": "Du kan:\n- hålla policyregistret uppdaterat och påminna ägare om översyner\n- kontrollera att policyer använder rätt mall och godkännandeväg", "practitioner": "Du kan:\n- utkasta och se över policyer tillsammans med ämnesexperter\n- kontrollera policyer mot lag, standarder och jämlikhetsplikter\n- följa upp efterlevnad och rapportera glapp", "expert": "Du kan:\n- fastställa policyramverket för organisationen\n- ge styrelsen råd om policyprioriteringar och risker" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6fce8d3f-a15f-4f26-943a-d200b32f6949", "label": "monitor company policy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "broad" } ] }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "name": "Problem definition and shaping", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the strategic context of your work and why it is important\n- collect information that helps with understanding organisational problems\n- use architectural representations produced by others, such as a problem definition statement, to support a team", "working": "You can:\n- help to frame a problem characterised by managed levels of complexity, complication, or risk so that a solution can be created\n- help to create options for solving problems at an appropriate level of detail", "practitioner": "You can:\n- frame a problem characterised by medium complexity, complication, or risk so that a solution can be created\n- produce architectural representations that enable different teams to have a shared understanding of problems throughout the life cycle\n- describe options for solving problems so that appropriate delivery methods can be decided", "expert": "You can:\n- lead the framing of a problem characterised by high complexity, complication, or risk so that a solution can be created\n- coach others in defining problems and describing appropriate options for solutions\n- help others challenge requirements and assumptions, and identify opportunities when defining problems and solution options" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/03b9b491-fc9b-4868-914a-bf7cd47b5041", "label": "create solutions to problems", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9714735d-6f60-440b-bdbc-aaf45ebcbe78", "label": "analyse the context of an organisation", "match": "narrow" } ] }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "name": "Problem management", "description": "Problem management involves anticipating and identifying problems in systems, processes or services, and ensuring appropriate solutions are implemented.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- investigate problems in systems, processes and services, with an understanding of the level of a problem, for example, strategic, tactical or operational\n- contribute to the implementation of remedies and preventative measures", "working": "You can:\n- initiate and monitor actions to investigate patterns and trends to resolve problems\n- effectively consult specialists where required\n- determine the appropriate resolution and assist with its implementation\n- determine preventative measures", "practitioner": "You can:\n- ensure that the right actions are taken to investigate, resolve and anticipate problems\n- co-ordinate the team to investigate problems, implement solutions and take preventive measures", "expert": "You can:\n- anticipate problems and defend against them at the right time\n- understand how a problem fits into the larger picture\n- identify and describe problems, and help others to describe them\n- build problem-solving capabilities in others" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a3ce2bf7-5562-4639-9b52-fdb4850a3904", "label": "ICT problem management techniques", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" } ] }, { "id": "proc-procurement-process", "slug": "upphandlingsprocess", "name": "Upphandlingsprocess", "description": "Driva regelrätta upphandlingar, från planering och specifikation via vägar till marknaden, anbud, tilldelning och avtalstecknande, inklusive inköp via ramavtal och dynamiska inköpssystem.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara upphandlingens steg och de tröskelvärden som gäller\n- inhämta offerter för inköp av lågt värde enligt organisationens regler", "working": "Du kan:\n- genomföra offertförfrågningar och avrop från ramavtal med standardmallar\n- förbereda anbudshandlingar och hantera förtydligande frågor i det elektroniska anbudssystemet\n- föra ett tydligt granskningsspår för varje upphandling", "practitioner": "Du kan:\n- planera och leda komplexa upphandlingar och välja rätt väg till marknaden och förfarande\n- hjälpa användare att skriva utfallsbaserade kravspecifikationer för digitala och kliniska system\n- styra tidsplaner, risker och intressenter fram till tilldelning av avtal", "expert": "Du kan:\n- fastställa organisationens upphandlingsrutiner och mallar\n- leda de mest komplexa, högvärdiga eller nya upphandlingarna\n- kvalitetssäkra upphandlingsbeslut åt styrelsen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9e9a4209-c7cf-4f6e-973e-dc2ffadccc74", "label": "perform procurement processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4b2c4de9-43d7-4905-9d58-bc2e7d84b2e1", "label": "manage tender processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3bc08c26-2f98-4730-bbb6-ec4a8566e3cf", "label": "procurement lifecycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6789d5a3-34ca-4417-bb93-331319b01da3", "label": "draft tender documentation", "match": "narrow" } ] }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "name": "Product leadership", "description": "Product leadership involves advocating for product management, encouraging a user-focussed, product-led approach and contributing to a self-sustaining product community.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how product management works with other roles in a multi-disciplinary team\n- explain how user and business needs should be balanced in product development\n- attend product management community activities", "working": "You can:\n- advocate for your product and a product-led approach\n- seek opportunities for reuse and learning in your area\n- protect the team, for example, from unnecessary distractions or requests to change direction\n- consult and mediate with stakeholders\n- participate in product management community activities", "practitioner": "You can:\n- seek opportunities for reuse and learning across your organisation\n- represent product management in your area in conversations with senior stakeholders\n- protect teams, for example, from unnecessary distractions and requests to change direction\n- coach and manage others in product management\n- lead some product management community activities and participate in cross-government communities", "expert": "You can:\n- seek opportunities for reuse and learning across government\n- co-ordinate the product management community\n- lead on coaching and mentoring for product management in your organisation\n- lead some activities in cross-government communities, establishing and maintaining wider relationships across the profession\n- represent product management in your organisation in conversations with senior stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/bf5d77ad-e18c-48d8-83f0-bc79c011c74a", "label": "develop professional network", "match": "narrow" } ] }, { "id": "pcf:product-management", "slug": "pcf-product-management", "name": "Product management", "description": "Product management involves making sure that products provide value and drive the right outcomes, whilst balancing user and business needs. This is achieved by working with other professions in your team to frame the problem and make decisions on priorities for your delivery teams.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the value of using a product management approach to provide value and drive the right outcomes", "working": "You can:\n- create and prioritise actionable goals for your teams, balancing user needs and business perspectives\n- make or recommend an evidence-based decision using insight and data\n- use a range of product management methods, for example, prioritisation and roadmapping\n- work with others in multidisciplinary teams to plan and deliver high-quality product increments", "practitioner": "You can:\n- work with your team to investigate and validate what adds value now and what could add value in future\n- create a prioritised roadmap and use it to discuss your product strategy with stakeholders\n- address uncertainty while managing scope, ensuring critical deadlines are met and value delivered\n- recommend a range of product management methods\n- work in the open and share your work", "expert": "You can:\n- set the strategy and vision for your products, collaborating with others\n- create a prioritised roadmap for your products and use it to discuss product strategy at all levels\n- plan prioritised work across multiple teams, minimising dependencies and risks\n- support multiple teams in delivering quality outcomes in the right way\n- coach and mentor others in product management" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "name": "Programming and build (data and analytics engineering)", "description": "Programming and build (data analytics and engineering) involves working with code across the software development life cycle, following modern development standards and practices, test automation, build pipelines and repeatable deployment processes, to implement secure, maintainable software solutions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop code under supervision using simple tools and languages\n- explain the value of development standards", "working": "You can:\n- design, code, test and deploy programs or scripts following standards and good practice\n- write readable, maintainable code\n- use automation to improve the software development life cycle\n- consider and adopt appropriate security measures in your solutions", "practitioner": "You can:\n- lead the design, code, testing and deployment of secure, resilient and maintainable solutions\n- continuously improve the codebase and reliability of solutions\n- create automation to improve the software development life cycle\n- work with others to implement standards and good practice to ensure security, testability and maintainability of solutions", "expert": "You can:\n- set standards for programming tools and techniques\n- select appropriate development methods for a problem\n- advise on the application of standards and methods that ensure security, maintainability and compliance\n- take technical responsibility for all stages of a software development project, providing technical advice and guidance to stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9d0d89be-bffa-4393-b6f6-8d05bea49051", "label": "data extraction, transformation and loading tools", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7557f0f4-b8bc-4ac0-b91e-222ab1ba744f", "label": "tools for ICT test automation", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "name": "Programming and build (data science)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show a basic understanding of software development principles and can write simple scripts under supervision", "working": "You can:\n- write and test scripts and create basic models in one or more languages\n- collaborate on shared codebases, using a variety of methodologies", "practitioner": "You can:\n- write moderate to complex programs and scripts\n- show a good understanding of testing methodologies and how to deploy code", "expert": "You can:\n- write complex programs and scripts\n- seek to make code open source where appropriate\n- supervise junior analysts and set coding standards for your team\n- understand software architecture and how to write efficient, optimised code\n- perform user testing on products prior to launch" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ccd0a1d9-afda-43d9-b901-96344886e14d", "label": "Python (computer programming)", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8369c2d6-c100-4cf6-bd83-9668d8678433", "label": "utilise machine learning", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "name": "Programming and build (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- design, code, test, correct and document simple user interfaces using the right standards and tools under the direction of others", "working": "You can:\n- collaborate with others to understand and review software requirements\n- design, code, test, correct and document user interfaces using the right standards and tools under the direction of others", "practitioner": "You can:\n- collaborate with others when necessary to review specifications\n- use the agreed specifications to build, test and document user interfaces of medium to high complexity, using the right standards and tools", "expert": "You can:\n- advise on the right way to apply standards and methods to ensure compliance\n- provide technical advice to stakeholders and set team-based standards for programming tools and techniques\n- collaborate with others when required to review specifications\n- use specifications to build, test and document user interfaces of high complexity, using the appropriate standards and tools" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c4b1f326-224a-420a-b8b3-814a8f13b6cb", "label": "implement front-end website design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/69bbd53f-fbb0-4476-b4b2-ef7844464e28", "label": "web programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3cd569a2-4f88-4c1e-9995-8dce8c5e51a7", "label": "JavaScript", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "name": "Programming and build (software engineering)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the process of software development and have a basic knowledge of how services are built", "working": "You can:\n- design, code, test, correct and document simple programs or scripts under the direction of others", "practitioner": "You can:\n- collaborate with others when necessary to review specifications\n- use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools", "expert": "You can:\n- advise on the right way to apply standards and methods to ensure compliance\n- maintain technical responsibility for all the stages and iterations of a software development project\n- provide technical advice to stakeholders and set the team-based standards for programming tools and techniques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2b7a79e5-84d8-4880-be66-3d9bb05bea17", "label": "use software design patterns", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/797a4416-0b8d-44f3-8fcd-eb10bd0be6b4", "label": "develop software prototype", "match": "narrow" } ] }, { "id": "corp-pmo-reporting", "slug": "stöd-vid-projekt-och-portföljkontor", "name": "Stöd vid projekt- och portföljkontor", "description": "Driva processerna vid ett projekt- och portföljkontor, såsom planer, register, rapportering, dokumentkontroll och kvalitetssäkringskontroller.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Du kan:\n- förvara projektdokument på rätt ställe, med versionskontroll\n- uppdatera åtgärds-, risk- och problemloggar när du blir ombedd", "working": "Du kan:\n- underhålla planer, register och uppföljare för flera projekt\n- samla in uppdateringar och ta fram regelbundna statusrapporter\n- kontrollera att projekten följer den överenskomna metoden", "practitioner": "Du kan:\n- utforma portföljrapportering och analysera framsteg, risker och nyttor över projekt\n- genomföra kvalitetssäkringskontroller och kontrollpunktsgranskningar\n- ge projektledare råd om metod och kontroller", "expert": "Du kan:\n- inrätta och leda ett portföljkontor för organisationen\n- ge seniora ledare tydlig, pålitlig insikt i portföljen\n- fastställa standarder och verktyg för projekt- och portföljledning" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/22902bf9-cc3f-495b-811a-c441e28e23f6", "label": "manage project information", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4d38b095-6730-4157-9807-8049dd7b43b8", "label": "document project progress", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c5a135be-218d-48e6-a422-5225a576dcd8", "label": "manage project metrics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/770d4956-b5e0-4d44-bf42-3a766b232c5d", "label": "maintain a central project repository", "match": "narrow" } ] }, { "id": "project-management", "slug": "projektledning", "name": "Projektledning", "description": "Planera, leverera och avsluta projekt enligt överenskommen omfattning, tid, kostnad och kvalitet, med en erkänd metod såsom PRINCE2, PM² eller agila ansatser.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara ett projekts faser och de viktigaste rollerna i det\n- föra projektdokumentation såsom åtgärdslistor", "working": "Du kan:\n- underhålla planer, risk- och problemloggar och rapporter\n- leda projektmöten och följa upp åtgärder\n- leda ett litet, väl avgränsat projekt med stöd", "practitioner": "Du kan:\n- leda projekt från start till avslut och styra omfattning, tid, kostnad och kvalitet\n- hantera risker, problem, beroenden och ändringskontroll\n- rapportera till projektstyrelser och förvalta leverantörer", "expert": "Du kan:\n- leda stora, komplexa eller högriskprojekt\n- fastställa standarder för projektledning och coacha projektledare\n- rädda projekt som håller på att misslyckas" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7111b95d-0ce3-441a-9d92-4c75d05c4388", "label": "project management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/94dd823c-148e-4614-a6e8-99249b16357d", "label": "ICT project management", "match": "narrow" } ] }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "name": "Prototyping", "description": "Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what prototyping is, and why and when to use it\n- understand how to work in an open and collaborative environment (by pair working, for example)", "working": "You can:\n- understand when to use a specific prototyping technique or method\n- show the value of prototyping to your team", "practitioner": "You can:\n- approach prototyping as a team activity, actively soliciting prototypes and testing with others\n- establish design patterns and iterate them\n- use a variety of prototyping methods and choose the most appropriate", "expert": "You can:\n- use a variety of prototyping methods\n- share best practice and coach others\n- look at strategic service design end to end" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/07dd856d-6141-48a7-a228-918f88494812", "label": "create prototype of user experience solutions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ed1d8bd4-cd2a-4c64-b665-56d70651026c", "label": "Prototyping development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/797a4416-0b8d-44f3-8fcd-eb10bd0be6b4", "label": "develop software prototype", "match": "narrow" } ] }, { "id": "data-deidentification", "slug": "pseudonymisering-och-kontroll-av-röjande", "name": "Pseudonymisering och kontroll av röjande", "description": "Skydda patientens sekretess när data länkas, analyseras, delas eller publiceras, med pseudonymisering, anonymisering, undertryckande av små tal och andra statistiska metoder för kontroll av röjande.", "source": "reference", "file": "data-testing.yaml", "levels": { "awareness": "Du kan:\n- förklara skillnaden mellan identifierbara, pseudonymiserade och anonymiserade data\n- följa organisationens regler för undertryckande av små tal i utdata", "working": "Du kan:\n- arbeta med pseudonymiserade data och tillämpa kontroller av röjande innan utdata släpps\n- känna igen när länkade eller detaljerade data kan identifiera en patient", "practitioner": "Du kan:\n- utforma metoder för pseudonymisering och länkning som håller identifierare skilda från analysdata\n- bedöma risken för återidentifiering i ett dataset eller en publikation och välja lämpliga kontroller\n- ge team råd om säkra miljöer, såsom betrodda forskningsmiljöer", "expert": "Du kan:\n- fastställa organisationens standarder för avidentifiering och kontroll av röjande\n- kvalitetssäkra utlämnanden av högriskdata och länkningsprojekt\n- leda arbetet med partner kring säker dataåtkomst för forskning och planering" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "broad" } ] }, { "id": "legal-procurement-law", "slug": "upphandlingsrätt", "name": "Upphandlingsrätt", "description": "Tillämpa regler för offentlig upphandling på inköp av varor, tjänster och teknik, från val av väg till marknaden till tilldelning av avtal och överprövning.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Du kan:\n- förklara varför offentliga organ måste följa upphandlingsregler\n- känna igen när inköpsverksamhet behöver upphandlings- eller juridisk rådgivning", "working": "Du kan:\n- kontrollera anbudshandlingar för överensstämmelse och fullständighet\n- stödja den dokumentation som behövs för att visa en rättvis och transparent process", "practitioner": "Du kan:\n- ge råd om vägar till marknaden, inklusive ramavtal, direktupphandling och konkurrensutsatta förfaranden\n- ge råd om utvärdering, tilldelningsbeslut och ändringar av avtal efter tilldelning\n- svara på leverantörers överprövningar och klagomål\n- ge råd om kontroll av statligt stöd och konkurrensrisker i partnerskap", "expert": "Du kan:\n- fastställa organisationens förhållningssätt till juridisk upphandlingsrisk\n- leda högvärdiga eller nya upphandlingar, såsom innovationspartnerskap\n- försvara betydande överprövningar av upphandlingar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b862976-aa05-4bde-8ed6-8f39790edd0f", "label": "procurement legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4600a787-39b0-4bf1-aa69-e586262342f0", "label": "state aid regulations", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ce5598ec-5ca4-4f3e-92a2-c55c90ce6038", "label": "competition law", "match": "broad" } ] }, { "id": "proc-procurement-law-and-policy", "slug": "regler-och-policy-för-offentlig-upphandling", "name": "Regler och policy för offentlig upphandling", "description": "Tillämpa regler för offentlig upphandling, organisationens ekonomiska regler och upphandlingspolicy så att inköp är lagliga, transparenta och rättvisa.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara att offentliga medel måste användas rättvist, öppet och lagligt\n- följa organisationens tröskelvärden och godkännanderegler", "working": "Du kan:\n- tillämpa de upphandlingsregler som passar ett okomplicerat inköp\n- publicera meddelanden och föra register som uppfyller transparensreglerna\n- upptäcka när en begäran riskerar att bryta mot reglerna och lyfta det", "practitioner": "Du kan:\n- ge råd om den lagliga vägen för komplexa upphandlingar och avtalsändringar\n- hantera risken för överprövning och hantera avtalsspärr och återkoppling korrekt\n- skriva upphandlingspolicy och vägledning för organisationen", "expert": "Du kan:\n- tolka nya upphandlingsregler och leda organisationens svar\n- ge styrelsen råd om efterlevnad av och risk i upphandling\n- hantera formella överprövningar tillsammans med juridiska rådgivare" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b862976-aa05-4bde-8ed6-8f39790edd0f", "label": "procurement legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a6ae7a34-5a5c-48dd-9b82-8beccca63e3c", "label": "ensure compliance with purchasing and contracting regulations", "match": "close" } ] }, { "id": "fin-public-sector-finance", "slug": "ekonomi-i-offentlig-sektor", "name": "Ekonomi i offentlig sektor", "description": "Förstå hur offentlig finansiering fungerar, inklusive anslag, gränser för investering och drift, utgiftskontroller, ansvarsskyldighet för offentliga medel och valuta för pengarna.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara att organisationen spenderar offentliga medel och måste redovisa för dem\n- förklara skillnaden mellan investeringsutgifter och driftsutgifter", "working": "Du kan:\n- tillämpa organisationens regler för investering och drift på vardagliga utgifter\n- förklara hur anslag och utgiftsgränser påverkar ditt område\n- känna igen utgifter som kräver godkännande av en finansiär eller utgiftskontroll", "practitioner": "Du kan:\n- ge chefer råd om finansieringsregler, inklusive öronmärkta och tidsbegränsade medel\n- förvalta gränser för investering och drift för ett program eller en direktion\n- ta fram rapporter och evidens till finansiärer och utgiftskontroller", "expert": "Du kan:\n- företräda organisationen hos finansiärer och tillsynsorgan\n- ge styrelsen råd om regelbundenhet, anständighet och valuta för pengarna\n- forma finansieringsavtal och ekonomiska regimer för organisationens tjänster" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/387ee646-0aaa-4161-ab3b-cde87ec09fdf", "label": "public finance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a9640376-8d72-4a70-a4a3-7a18e2e8f3c0", "label": "advise on public finance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3556c075-eee0-4549-b730-48ae70cb5af9", "label": "funding methods", "match": "broad" } ] }, { "id": "proc-purchase-to-pay", "slug": "från-inköp-till-betalning", "name": "Från inköp till betalning", "description": "Skapa, godkänna och kvittera beställningar, och lösa frågor om fakturor och betalningar, genom organisationens inköpssystem och ekonomiska kontroller.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara regeln ”ingen inköpsorder, ingen betalning” och varför den är viktig\n- skapa en rekvisition i inköpssystemet", "working": "Du kan:\n- skapa och ändra inköpsorder och kontrollera dem mot avtal\n- lösa frågor om fakturor, kvittering och betalning med leverantörer och ekonomi\n- underhålla kataloger och leverantörsuppgifter i inköpssystemet", "practitioner": "Du kan:\n- driva processen från inköp till betalning för en tjänst och följa efterlevnad och eftersläpning\n- analysera utgiftsdata för att hitta inköp utanför avtal och besparingar\n- förbättra processen och kontrollerna tillsammans med ekonomikollegor", "expert": "Du kan:\n- fastställa organisationens policy, kontroller och system för processen från inköp till betalning\n- leda övergången till helt elektroniska inköp och fakturering" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c7d64df4-7af3-4269-add6-97833bd5448e", "label": "manage purchasing cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/73225018-7139-433b-bdba-2b90774761d9", "label": "issue purchase orders", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/bc067d2e-e151-408f-8e34-24effd2b7fd6", "label": "use e-procurement", "match": "close" } ] }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "name": "Quality assurance of data and analysis", "description": "Quality assurance of data and analysis involves sorting and cleansing information so that any conclusions based on it can be made with confidence.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe some basic data issues and how to check that data and analysis look right\n- explain the concept of data being fit for purpose, and the context of the data\n- describe some methods for preparing data for analysis\n- describe quality assurance processes", "working": "You can:\n- identify appropriate ways to collect, collate and prepare data\n- decide if data and analysis is accurate and fit for purpose\n- perform data preparation and cleansing with limited guidance\n- undertake quality assurance processes\n- peer-review colleagues’ outputs from data analysis to ensure quality", "practitioner": "You can:\n- set up a system to get data ready for use\n- specify how data should be cleansed and prepared\n- bring data together from different sources\n- communicate the limitations of data", "expert": "You can:\n- set up tools and systems for effectively assuring data and analysis across multiple teams\n- use appropriate approaches for verifying and validating data and analysis\n- influence senior stakeholders over data and analysis approaches\n- coach and mentor others in assuring data and analysis" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/713fb616-118e-40bc-9366-4a69879a49d5", "label": "implement data quality processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" } ] }, { "id": "ig-records-retention", "slug": "gallring-och-bortskaffande-av-journaler", "name": "Gallring och bortskaffande av journaler", "description": "Tillämpa gallringsscheman på pappersjournaler och digitala journaler, och arkivera eller säkert förstöra dem vid rätt tidpunkt, med ett granskningsspår.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara varför journaler bevaras under bestämda perioder och sedan förstörs eller arkiveras\n- följa rutiner för att lagra och flytta journaler", "working": "Du kan:\n- tillämpa gallringsschemat på journaler och flagga dem som är aktuella för översyn\n- förbereda journaler för arkivering eller säker förstöring, och föra granskningsspåret", "practitioner": "Du kan:\n- driva programmet för gallring och bortskaffande i en journaltjänst\n- ge team råd om gallring för nya typer av journaler, inklusive digitala\n- granska efterlevnaden av gallringsscheman", "expert": "Du kan:\n- fastställa policy och schema för gallring i organisationen\n- planera långsiktigt bevarande av digitala journaler\n- lösa komplexa gallringsfrågor, såsom rättsliga spärrar och utredningar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2e040fb0-66b9-4529-bec6-466472b60773", "label": "archive healthcare users' records", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/caea6ac9-3972-42c4-9be6-042fe3e426f5", "label": "manage archive", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fa3e5cec-703e-4d46-b3bb-e8a89540ab54", "label": "manage digital archives", "match": "narrow" } ] }, { "id": "hr-recruitment-and-selection", "slug": "rekrytering-och-urval", "name": "Rekrytering och urval", "description": "Attrahera, bedöma och anställa människor rättvist och effektivt, från utformning av tjänster och annonsering till urval, bedömning, erbjudande och kontroller före anställning.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara stegen i organisationens rekryteringsprocess\n- följa regler för rättvis och säker rekrytering, inklusive kontroller före anställning", "working": "Du kan:\n- driva rekryteringskampanjer genom rekryteringssystemet\n- stödja chefer med annonser, urval och intervjuupplägg\n- genomföra kontroller före anställning och göra villkorade erbjudanden", "practitioner": "Du kan:\n- ge chefer råd om utformning av tjänster, urvalsmetoder och rättvis bedömning\n- utforma bedömningar för specialistroller, såsom tekniska uppgifter för digitala roller\n- analysera rekryteringsdata för att förbättra tid till anställning, kvalitet och mångfald\n- förvalta kandidatupplevelsen och arbetsgivarvarumärket", "expert": "Du kan:\n- fastställa organisationens rekryteringsstrategi och servicestandarder\n- leda valet och användningen av rekryteringsteknik och bemanningsföretag\n- se till att rekryteringen är inkluderande och laglig i hela organisationen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/496932f1-0b6b-4f73-9432-d95c7ddcd43b", "label": "recruit employees", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/65715f7a-c791-416b-b88a-2933a1c81647", "label": "recruit personnel", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/66d47084-9437-48b2-819b-c4c8214ed650", "label": "interview people", "match": "narrow" } ] }, { "id": "clin-professional-practice", "slug": "legitimerad-klinisk-praxis-inom-digitalt", "name": "Legitimerad klinisk praxis inom digitalt", "description": "Tillföra aktuell, legitimerad klinisk kunskap och omdöme till digitalt arbete, samtidigt som en klinisk professions standarder, etik och skyldigheter om förnyad bedömning uppfylls.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Du kan:\n- förklara de professionella standarder som gäller för en legitimerad kliniker\n- känna igen när en fråga behöver ett kliniskt utlåtande", "working": "Du kan:\n- tillämpa dina kliniska kunskaper i digitalt arbete inom ditt yrkesområde\n- hålla din legitimation och fortlöpande professionella utveckling uppdaterade\n- ge kliniska utlåtanden om arbetsflöden, innehåll och säkerhet", "practitioner": "Du kan:\n- göra sunda kliniska bedömningar av digitala tjänsters effekt på vården\n- med självförtroende ifrågasätta osäker praxis, i digitala eller kliniska miljöer\n- stödja andra kliniker att tillämpa sina professionella standarder på digitalt arbete", "expert": "Du kan:\n- leda de kliniska professionella standarderna för organisationens digitala arbete\n- vara en senior klinisk röst i beslut om patientsäkerhet och vård\n- stödja förnyad bedömning och professionell utveckling för kliniker i digitala roller" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33c01497-8264-4773-81dd-6096ad512f02", "label": "health care occupation-specific ethics", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/76395873-7fe2-4f9a-b4b6-9932f8cbd0b4", "label": "follow clinical guidelines", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/ecee574b-4332-4cb4-b81c-d7ac71a0e2e2", "label": "apply good clinical practices", "match": "broad" } ] }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "name": "Research and innovation", "description": "Keeping actively informed of industry developments to make creative and cost-effective use of emerging technologies and tools, aligned with business goals and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- advise on developments to security properties in technology\n- identify new technologies and design their use in a business context", "practitioner": "You can:\n- contribute to and inform developments on security properties in technology\n- identify new technologies and design the use of these in the business context across the organisation\n- engage with the broader security community", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7a17d7ce-01a2-4746-bbcc-22ffe22fa16e", "label": "monitor technology trends", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/20c920d4-7ff7-4676-ba61-3f04490d9416", "label": "keep up with the latest information systems solutions", "match": "close" } ] }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "name": "Research management, leadership and assurance", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of working to a user research plan and of following standards for user research", "working": "You can:\n- ensure research has a clearly defined scope and purpose\n- get advice or support from someone more experienced when you need help to ensure research is defined before it starts\n- build your understanding of good practice standards for user research\n- improve your practice through reflection and feedback", "practitioner": "You can:\n- evaluate the quality of research against accepted professional standards for user research\n- explain what good user research practice involves\n- give constructive feedback to other user researchers to ensure work meets good practice standards", "expert": "You can:\n- establish and align user research programmes and teams to meet organisational goals\n- synthesise findings from research programmes, producing strategic insights to inform the organisation’s roadmap\n- set and assure good practice user research standards for the organisation, including ethics and safeguarding\n- assure user research quality across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f88cb903-83a2-44a3-98a8-e72180ec37a9", "label": "plan research process", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/39f67488-cfd3-4370-8d7e-da98163102d9", "label": "evaluate research activities", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "narrow" } ] }, { "id": "hr-reward-and-job-evaluation", "slug": "belöning-och-arbetsvärdering", "name": "Belöning och arbetsvärdering", "description": "Tillämpa regler för lön och belöning, och värdera arbeten konsekvent mot ett arbetsvärderingssystem för att placera dem i rätt band.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara hur lönband, steg och tillägg fungerar\n- förklara att arbeten placeras i band genom arbetsvärdering, inte efter personen i arbetet", "working": "Du kan:\n- tillämpa lönereglerna, såsom ingångslön, skydd och tillägg\n- kontrollera att befattningsbeskrivningar är fullständiga innan de går till värdering\n- delta i paneler för arbetsvärdering som utbildad ledamot", "practitioner": "Du kan:\n- leda paneler för arbetsvärdering och konsekvenskontroller\n- ge råd om bandplacering för nya och ändrade roller, inklusive digitala roller och dataroller\n- ge råd om premier för rekrytering och att behålla personal, med stöd av marknadsevidens", "expert": "Du kan:\n- fastställa organisationens belöningsstrategi inom det överenskomna lönesystemet\n- kvalitetssäkra arbetsvärderingens integritet i hela organisationen\n- leda översyner av lika lön och agera på deras fynd" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6789defa-dc57-42a8-b2ed-2b8c349aa3e2", "label": "determine salaries", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a4e50b95-8962-4408-81f9-f5de71461276", "label": "calculate employee benefits", "match": "narrow" } ] }, { "id": "data-ai-assurance", "slug": "säker-och-rättvis-ai-inom-hälso-och-sjukvården", "name": "Säker och rättvis AI inom hälso- och sjukvården", "description": "Se till att statistiska modeller, modeller för maskininlärning och AI-modeller som används inom hälso- och sjukvården är säkra, rättvisa, förklarbara och övervakade, inklusive att kontrollera partiskhet mellan patientgrupper och uppfylla regleringen av medicintekniska produkter och AI.", "source": "reference", "file": "data-testing.yaml", "levels": { "awareness": "Du kan:\n- förklara hur en modell kan skada patienter, till exempel genom partiskhet, drift eller överdriven tillit till dess utdata\n- förklara varför modeller behöver valideras på den population de ska användas med", "working": "Du kan:\n- mäta modellens prestation för olika patientgrupper och rapportera eventuella skillnader\n- dokumentera en modells avsedda användning, träningsdata och kända begränsningar, till exempel i ett modellkort\n- bidra med evidens om en modell till ett kliniskt säkerhetsunderlag", "practitioner": "Du kan:\n- planera validering, bedömning av partiskhet och löpande övervakning av en modell tillsammans med kliniska kollegor\n- avgöra när en modell behöver tränas om, begränsas eller dras tillbaka\n- ge team råd om när en modell kan regleras som medicinteknisk produkt och vilken evidens den behöver", "expert": "Du kan:\n- fastställa organisationens standarder för kvalitetssäkring och övervakning av AI i vården\n- leda kvalitetssäkringen av högriskmodeller före och efter driftsättning\n- företräda organisationen hos tillsynsmyndigheter och partner i frågor om säker och rättvis AI" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e465a154-93f7-4973-9ce1-31659fe16dd2", "label": "principles of artificial intelligence", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/e9575f7f-053a-439e-8074-f93df3334e92", "label": "data ethics", "match": "broad" } ] }, { "id": "security-operations", "slug": "säkerhetsdrift", "name": "Säkerhetsdrift", "description": "Övervaka system efter säkerhetshot, triagera larm, utreda händelser och reagera på cyberincidenter, med verktyg såsom SIEM och detektering på slutpunkter.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara vanliga cyberhot såsom nätfiske och ransomware\n- rapportera en misstänkt säkerhetshändelse", "working": "Du kan:\n- övervaka larm och triagera dem med körhandböcker\n- samla bevis och eskalera händelser\n- justera enkla detekteringsregler under handledning", "practitioner": "Du kan:\n- utreda och begränsa säkerhetsincidenter\n- skriva detekteringsregler och genomföra hotjakt\n- förbättra körhandböcker och verktyg efter incidenter", "expert": "Du kan:\n- leda säkerhetsdriftstjänsten och dess strategi\n- leda hanteringen av större cyberincidenter\n- samarbeta med nationella säkerhetsmyndigheter och partner" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8181aa4c-42bc-4036-a3d2-5cb6bbb34239", "label": "handle cybersecurity incidents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5898d99a-62a4-4e10-a2e3-0d815ce44248", "label": "cyber attack counter-measures", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/501537a7-9d63-491d-ae02-09f04767ff1e", "label": "attack vectors", "match": "narrow" } ] }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "name": "Security technology", "description": "Security technology involves understanding security architectures and identifying vulnerabilities to prevent and respond to cyber breaches.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe some security architectures\n- explain why security technology is important", "working": "You can:\n- explain the effect of vulnerabilities on current and future designs\n- share information on a range of systems, but may specialise in one", "practitioner": "This skill level is currently not defined.", "expert": "You can:\n- explain complex system architectures\n- identify and explain how easy or difficult it will be to exploit vulnerabilities\n- lead and influence security technology in the security industry" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/dad7e408-162f-46a4-8567-db560e19e2fc", "label": "identify ICT system weaknesses", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5898d99a-62a4-4e10-a2e3-0d815ce44248", "label": "cyber attack counter-measures", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/501537a7-9d63-491d-ae02-09f04767ff1e", "label": "attack vectors", "match": "narrow" } ] }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "name": "Service focus", "description": "Service focus involves overseeing the whole service life cycle, including the design, development, deployment and operation of a service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different products and services", "working": "You can:\n- take inputs and establish coherent frameworks that work", "practitioner": "You can:\n- see the bigger picture by taking groups of services and investigating how to get the best of underlying services", "expert": "You can:\n- maintain focus on the entire life cycle of the service and ensure it’s at the forefront of readiness activities\n- understand and communicate service benefits to end users\n- ensure that service focus is championed within your team and actively recommend its adoption" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1d86f05e-e9cc-40ce-99d8-2b21cc71b16b", "label": "solution deployment", "match": "narrow" } ] }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "name": "Service management framework knowledge", "description": "IT service management involves identifying, prioritising and implementing IT services, ensuring the organisation gets maximum value for money.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show you have a Level 3 service management framework qualification", "working": "You can:\n- show you have a Level 3 service management framework qualification\n- demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library)", "practitioner": "You can:\n- show you have an expert certificate in the service management framework qualification", "expert": "You can:\n- show you have an expert certificate in the service management framework qualification\n- demonstrate an industry understanding of how to implement the framework into numerous environments" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d12e9d68-84c5-444e-aa98-d36533bf03f6", "label": "apply operations for an ITIL-based environment", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66", "label": "ICT process quality models", "match": "narrow" } ] }, { "id": "pcf:service-support", "slug": "pcf-service-support", "name": "Service support", "description": "Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- help with the investigation and fixing of service faults, completing defined activities under direction", "working": "You can:\n- help fix service faults following agreed procedures\n- carry out maintenance tasks on service support infrastructure", "practitioner": "You can:\n- identify, locate and fix service faults", "expert": "You can:\n- identify, locate and fix complex service faults\n- advise others on different methodologies and types of service support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c2296e2e-5fef-4f24-a24f-e5b3792268be", "label": "provide ICT support", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9e06bac6-6b91-48ca-8b7d-c1f48cdecd7c", "label": "solve ICT system problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "kompetensramverk-och-karriärvägar", "name": "Kompetensramverk och karriärvägar", "description": "Använda kompetens- och rollramverk, såsom den här referensen, UK GDaD PCF och ESCO, för att beskriva roller, bedöma kompetensglapp och bygga karriärvägar.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara vad ett kompetensramverk är och hur det beskriver roller och nivåer\n- hitta rollprofilen och färdigheterna för ett arbete i ramverket", "working": "Du kan:\n- mappa befattningsbeskrivningar mot ramverkets roller, nivåer och färdigheter\n- stödja personal och chefer med självbedömningar av färdigheter\n- hålla information om karriärvägar uppdaterad", "practitioner": "Du kan:\n- köra kompetensglappsanalys för ett team eller en profession och redovisa resultaten\n- utforma karriärvägar och utvecklingsvägar med ramverkets nivåer\n- använda ramverkets färdigheter för att skriva konsekventa befattningsbeskrivningar och bedömningar", "expert": "Du kan:\n- fastställa hur organisationen använder kompetensramverk över professioner\n- använda kompetensdata som underlag för personal-, lärande- och belöningsstrategi\n- bidra till utvecklingen av gemensamma ramverk med andra organisationer" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f1155d3f-fbca-4298-a31c-f6955653bacf", "label": "shape organisational teams based on competencies", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/714eebcb-569a-4f1b-b592-28f70b59a9ba", "label": "develop staff", "match": "broad" } ] }, { "id": "proc-social-value", "slug": "socialt-värde-och-hållbar-upphandling", "name": "Socialt värde och hållbar upphandling", "description": "Använda upphandling och avtal för att skapa socialt värde, miljömässig hållbarhet och rättvisa leverantörskedjor, och mäta vad leverantörer levererar.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara vad socialt värde och hållbar upphandling innebär för organisationen", "working": "Du kan:\n- ta med standardfrågor om socialt värde och hållbarhet i anbud\n- samla in rapporter om socialt värde från leverantörer", "practitioner": "Du kan:\n- sätta kriterier för socialt värde och hållbarhet som passar avtalet\n- förvalta leverantörers åtaganden, såsom lokala jobb, kompetens och minskade koldioxidutsläpp\n- kontrollera leverantörskedjor för risker såsom tvångsarbete och andra kränkningar av mänskliga rättigheter", "expert": "Du kan:\n- fastställa organisationens policy för socialt värde och hållbar upphandling\n- rapportera utfall för socialt värde och koldioxid till styrelsen" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6962058d-9808-4820-a6bc-d7cabce60cde", "label": "implement sustainable procurement", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/66db424f-2abe-420d-8e5b-186607266b61", "label": "corporate social responsibility", "match": "broad" } ] }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "name": "Stakeholder relationship management", "description": "Stakeholder relationship management involves building trust, managing stakeholder expectations and communications, and remaining focused on user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe who your stakeholders are and the importance of managing relationships with them\n- explain what your stakeholders find important and why", "working": "You can:\n- identify important stakeholders and communicate with them clearly and regularly\n- tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs\n- build and reach consensus with stakeholders\n- work to improve stakeholder relationships using evidence to explain decisions", "practitioner": "You can:\n- work with the team to develop and maintain an understanding of stakeholders\n- work with the team to develop and implement stakeholder communications strategies\n- identify and resolve issues, influence stakeholders and manage relationships effectively\n- build long-term strategic relationships and communicate clearly and regularly with stakeholders", "expert": "You can:\n- direct the stakeholder relationship strategy for your teams\n- ensure stakeholder's objectives are set and support teams to meet them\n- influence and negotiate with senior stakeholders to resolve issues and enable progress" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34", "label": "manage relationships with stakeholders", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/eade4171-3d57-4fb2-9518-44d5a1da4ff5", "label": "build trust", "match": "narrow" } ] }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "name": "Stakeholder relationship management (IT operations)", "description": "Stakeholder relationship management involves managing stakeholder requirements and communications throughout a project, while remaining focused on the user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them", "working": "You can:\n- identify important stakeholders and communicate with them clearly and regularly\n- tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs\n- build and reach consensus\n- work to improve stakeholder relationships, using evidence to explain decisions made", "practitioner": "You can:\n- negotiate with and influence stakeholders, and manage relationships effectively\n- influence decisions, deal with challenging situations and remove blockers\n- build long-term strategic relationships and communicate clearly and regularly with stakeholders, supporting mutual needs and commitments while focusing on user needs", "expert": "You can:\n- manage long-term strategic relationships with stakeholders, identifying where new connections need to be made and existing ones nurtured\n- direct the strategic approach for stakeholder relationships, establishing stakeholder objectives and ensuring these are clearly represented\n- act as a point of escalation if stakeholder relationships break down or become challenging for more junior members of the team\n- influence important senior stakeholders and arbitrate when blockers are escalated\n- facilitate discussions across high risk and complex areas or projects under constrained timelines" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34", "label": "manage relationships with stakeholders", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/477173ca-5fc2-406b-9122-95d92811f284", "label": "communicate with stakeholders", "match": "close" } ] }, { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "name": "Strategic cyber security planning", "description": "A senior leadership skill. You can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3579208e-49b3-4ce4-98e7-20e41b1ce8d4", "label": "develop information security strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/11eebd42-44ab-401d-8a2c-bdb9fc9beb50", "label": "information security strategy", "match": "close" } ] }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "name": "Strategic design and business change", "description": "Strategy involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- demonstrate a good understanding of business issues, events and activities, and their short to long term impact\n- support defining principles, patterns, standards, policies, roadmaps and vision statements\n- effectively focus on outcomes rather than solutions\n- help to develop, maintain or update strategy in response to feedback and findings", "expert": "You can:\n- demonstrate a strong understanding of business issues, events and activities and their short to long term impact\n- define principles, patterns, standards, policies, roadmaps and vision statements\n- effectively focus on outcomes rather than solutions and activities\n- develop, maintain or update strategy in response to feedback and findings" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c870993-9341-438b-91c0-c7fe4f96d8f5", "label": "apply strategic thinking", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "narrow" } ] }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "name": "Strategic ownership", "description": "Strategic ownership involves thinking holistically, and creating and owning an end to end plan to achieve set objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how you make decisions that are aligned to the strategy of your organisation\n- explain the importance of having a strategy", "working": "You can:\n- engage and work with users, stakeholders and others to develop a strategy and vision\n- ensure the strategy sets out the value, benefits and outcomes needed to justify investment in the feature, product or service\n- regularly review and iterate the strategy", "practitioner": "You can:\n- ensure that the vision and strategy deliver the intended benefits and policy intent, and use evidence to challenge this when needed\n- work with stakeholders to get agreement on the strategic approach, build trust and adapt based on feedback\n- proactively review and iterate the strategy based on user and organisation insights", "expert": "You can:\n- support and coach others in creating and implementing a successful long-term strategy and tactical approach that others agree with\n- influence and persuade stakeholders to support delivery of the strategy\n- support with strategic decision making\n- ensure strategic alignment across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d56e2c2f-3e01-4b76-a7bb-ecb6d430172f", "label": "think holistically", "match": "narrow" } ] }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "name": "Strategic thinking", "description": "Strategic thinking involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the strategic context of your work and why it is important\n- support strategic planning in an administrative capacity", "working": "You can:\n- work within a strategic context and communicate how activities meet strategic goals\n- contribute to the development of strategy and policies", "practitioner": "You can:\n- define strategies and policies, providing guidance to others on working in the strategic context\n- evaluate current strategies to ensure business requirements are being met and exceeded where possible", "expert": "You can:\n- lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c870993-9341-438b-91c0-c7fe4f96d8f5", "label": "apply strategic thinking", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" } ] }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "name": "Strategy design", "description": "Strategy involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how organisational objectives link to designing strategy\n- describe the purpose and application of strategy, standards, patterns, policies, roadmaps, vision, and mission statements", "working": "You can:\n- support the development of a strategy or vision that aligns with organisational objectives\n- challenge requirements and assumptions, and identify opportunities to develop strategy\n- support the implementation of a strategy or vision, for example, by using a roadmap or plan\n- use architectural principles, patterns, and constraints when appropriate", "practitioner": "You can:\n- define strategies or visions across teams that align with organisational objectives\n- direct the implementation of a strategy or vision, for example, by creating roadmaps or plans\n- define architectural principles and patterns\n- develop or maintain strategy in response to feedback and findings", "expert": "You can:\n- define and connect strategies or visions across the organisation or wider government\n- enable the implementation of strategies or visions across the organisation or wider government, for example, by advocating for resources and removing blockers" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ba2c6181-b036-40b4-8f6d-51499463ccbb", "label": "develop company strategies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f7b5d916-52f0-4865-b6a6-e1a3b711cb5e", "label": "implement strategic planning", "match": "narrow" } ] }, { "id": "proc-supplier-relationship-management", "slug": "förvaltning-av-leverantörsrelationer", "name": "Förvaltning av leverantörsrelationer", "description": "Bygga strategiska relationer med nyckelleverantörer för att hantera risk, förbättra prestation och utveckla produkter och tjänster över tid.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara varför goda leverantörsrelationer är viktiga för tjänster som patienter förlitar sig på\n- bemöta leverantörer professionellt och registrera kontakter", "working": "Du kan:\n- hålla leverantörskontakter, eskaleringsvägar och register aktuella\n- kontrollera leverantörers ekonomiska hälsa och försäkring mot kraven", "practitioner": "Du kan:\n- segmentera leverantörer efter risk och värde och planera hur varje grupp ska förvaltas\n- genomföra strategiska genomgångar med nyckelleverantörer, inklusive färdplan och förbättringsplaner\n- hantera leverantörsrisker, såsom ekonomiskt haveri, cyberincidenter och problem i leverantörskedjan", "expert": "Du kan:\n- fastställa organisationens strategi för leverantörsrelationer\n- leda ledningsrelationerna med strategiska leverantörer\n- leda svaret när en kritisk leverantör fallerar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3cd35f5d-ce6d-4f14-9a09-53d7a28d834c", "label": "maintain relationship with suppliers", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/96ec2d53-4f41-4172-8ef2-70742c4bb540", "label": "assess supplier risks", "match": "narrow" } ] }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "name": "Systems design", "description": "Systems design involves creating the specification and design of systems to meet defined business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist as part of a team in the design of components of larger systems", "working": "You can:\n- translate logical designs into physical designs\n- produce detailed designs\n- effectively document all work using required standards, methods and tools, including prototyping tools where appropriate\n- design systems characterised by managed levels of risk, manageable business and technical complexity, and meaningful impact\n- work with well understood technology and identify appropriate patterns", "practitioner": "You can:\n- design systems characterised by medium levels of risk, impact, and business or technical complexity\n- select appropriate design standards, methods and tools, and ensure they are applied effectively\n- review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology", "expert": "You can:\n- design systems characterised by high levels of risk, impact, and business or technical complexity\n- control system design practice within an enterprise or industry architecture\n- influence industry-based models for the development of new technology applications\n- develop effective implementation and procurement strategies, consistent with business needs\n- ensure adherence to relevant technical strategies, policies, standards and practices" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fae27053-8924-4bfd-b565-c9fe502044c9", "label": "system design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a47d194d-0ffd-4aaa-b695-fbbe0255000e", "label": "design information system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d9e5349e-8791-49c2-8ba4-839fdd1606c2", "label": "define technical requirements", "match": "narrow" } ] }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "name": "Systems design (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist as part of a team in the design of components of larger systems", "working": "You can:\n- translate agreed designs into working user interfaces following modern standards\n- manage and document technical complexity to make sure work is easily maintained and reusable", "practitioner": "You can:\n- translate agreed designs into working user interfaces following modern standards\n- manage and document technical complexity to make sure work is easily maintained and reusable\n- work with well-understood technology and can identify appropriate patterns to make effective use of technologies’ best features", "expert": "You can:\n- design systems characterised by high levels of risk and technical complexity\n- manage and document technical complexity to make sure work is easily maintained and reusable\n- select the appropriate standards, methods and tools, and make sure they are applied effectively\n- ensure others follow relevant technical strategies, policies, standards and practices\n- work with well understood technology and can identify appropriate patterns to make effective use of technologies’ best features" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3bddfd7c-ab6d-40c2-883d-5e97fb7640ba", "label": "create software design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fd33c66c-70c4-40e6-b87c-5495bd3bf26e", "label": "design user interface", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1019423b-3368-4f83-b24f-19e5fa23e816", "label": "software UI design patterns", "match": "narrow" } ] }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "name": "Systems integration", "description": "Systems integration involves identifying points of connection between different systems and processes, or opportunities to combine them, and designing how the components communicate.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the process and principles of integrating systems.\n- describe challenges of designing, building and testing interfaces between systems", "working": "You can:\n- build and test simple interfaces between systems\n- work on more complex integration as part of a wider team", "practitioner": "You can:\n- define the integration build\n- co-ordinate build activities across systems\n- understand how to undertake and support integration testing activities", "expert": "You can:\n- establish standards and procedures across a service product life cycle, including the development product life cycle, and can ensure that practitioners adhere to these\n- manage resources to ensure that the systems integration function works effectively" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6fa1c2c0-a012-4ca0-9642-e01569ba322c", "label": "ICT system integration", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/ed8de897-adbe-4f0e-b4d2-534953e64c72", "label": "integrate system components", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f6868852-9bf6-4899-a5d6-5f9532fb877d", "label": "design component interfaces", "match": "narrow" } ] }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "name": "Systems integration (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of how to build static assets from source code\n- explain how browsers use and present static assets to the end users, and how different versions of an interface can be delivered for different browsers and devices", "working": "You can:\n- build static assets from source code and test that the resulting user interface works as expected when delivered over the internet\n- work on integration tests and support configuration of the network part of the system as part of a wider team", "practitioner": "You can:\n- define the static assets build\n- co-ordinate all aspects of the integration and take responsibility for the tests around the user interface\n- configure the part of the system that uses the network and test that it works as expected", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ed8de897-adbe-4f0e-b4d2-534953e64c72", "label": "integrate system components", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/04fe962b-4017-4eb7-9139-7d69b6922bc9", "label": "use an application-specific interface", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f84a433f-34f1-4083-b0a3-24802623509c", "label": "web services", "match": "narrow" } ] }, { "id": "hr-talent-attraction", "slug": "attrahera-och-söka-talang", "name": "Attrahera och söka talang", "description": "Hitta och engagera människor med knappa färdigheter, såsom digitala specialister, dataspecialister och teknikspecialister, genom arbetsgivarvarumärke, direktsökning, nätverk och vägar för tidiga karriärer.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara vilka färdigheter som är svåra att rekrytera och varför\n- dela jobbannonser genom organisationens kanaler och nätverk", "working": "Du kan:\n- skriva annonser som tilltalar specialistkandidater och använda klarspråk\n- söka efter kandidater på jobbsajter, i professionella nätverk och talangpooler\n- stödja evenemang, såsom karriärmässor och öppet hus", "practitioner": "Du kan:\n- bygga talangflöden och gemenskaper för knappa digitala roller och dataroller\n- forma arbetsgivarens värdeerbjudande tillsammans med anställande team\n- använda marknadsdata om lön och utbud för att ge råd om svårtillsatta roller\n- utveckla vägar för tidiga karriärer, såsom lärlingsplatser och traineeprogram", "expert": "Du kan:\n- fastställa organisationens strategi för att attrahera talang och arbetsgivarvarumärke\n- arbeta med partner, såsom universitet och andra arbetsgivare, för att öka talangutbudet\n- leda beslut om lönepremier, användning av bemanningsföretag och alternativa söksätt" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f206e732-110c-47ce-a53f-f00c9d97c90d", "label": "talent management strategies", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/38a5c459-c591-4f76-a358-37de342bb11d", "label": "job market offers", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/5303169c-75d6-4751-9136-a4b88343388c", "label": "social media management", "match": "narrow" } ] }, { "id": "fin-tax", "slug": "skatter", "name": "Skatter", "description": "Tillämpa regler om mervärdesskatt (moms), arbetsgivarskatt och andra skatter korrekt på organisationens transaktioner, och återvinna skatt där det är tillåtet.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- känna igen moms på fakturor och kontera den korrekt\n- förklara när man ska be en skattespecialist om råd", "working": "Du kan:\n- upprätta skattedeklarationer och avstämningar under handledning\n- tillämpa rätt skattebehandling på vanliga inköp och intäkter\n- kontrollera anställningsstatus för konsulter under handledning", "practitioner": "Du kan:\n- förvalta organisationens skattedeklarationer och skatteavstämningar\n- ge råd om skattebehandlingen av avtal, såsom programvarulicenser, molntjänster och delade tjänster\n- maximera skatteåtervinningen inom reglerna", "expert": "Du kan:\n- äga organisationens skattestrategi och skatterisk\n- leda diskussioner med skattemyndigheten i komplexa frågor\n- bedöma skatteeffekten av större förändringar, såsom nya partnerskap eller affärsverksamheter" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d669af41-756c-48d9-a286-1443253f54b1", "label": "tax legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2ecf90f1-c511-464b-b26f-598d69182c70", "label": "calculate tax", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/22a173f5-868c-4d82-87e6-beed500ce070", "label": "prepare tax returns forms", "match": "narrow" } ] }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "name": "Team dynamics and collaboration", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of team dynamics, collaboration and empowering delivery teams\n- understand the importance of feedback", "working": "You can:\n- effectively bring people together to form a motivated team\n- help to create the right environment for a team to work in and can empower them to deliver\n- recognise and deal with issues\n- help create the best team makeup depending on the situation", "practitioner": "You can:\n- identify problems or issues in the team dynamic and rectify them\n- identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses\n- engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick\n- accelerate the team development cycle", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on strategy for an entire organisation, joining up business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- effectively build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- solve and unblock issues within teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach an organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/eab3bafa-eebb-47bf-85ce-e336c5019108", "label": "team building", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a5b0cd5c-e13a-4ab3-8d93-4d242adcfb01", "label": "teamwork principles", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0ee94af1-b445-4973-9c3f-459fab250342", "label": "apply conflict management", "match": "narrow" } ] }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "name": "Technical design throughout the life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the purpose of creating a technical design that describes a solution\n- explain the decisions in an existing technical design", "working": "You can:\n- create technical designs characterised by managed levels of risk, impact, and complexity\n- provide guidance and support to teams using technical designs throughout the life cycle\n- adapt a technical design if needed during delivery\n- work with well-understood technology and identify appropriate patterns", "practitioner": "You can:\n- create technical designs characterised by medium risk, impact, and complexity\n- maintain appropriate quality and architectural coherence of a technical design in response to change\n- use feedback to optimise and refine technical designs throughout the life cycle", "expert": "You can:\n- create technical designs characterised by high risk, impact, and complexity\n- lead and guide others in creating technical designs that achieve organisational objectives\n- use feedback to optimise and refine standards for technical designs throughout the life cycle" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f7e2eb04-3e50-4561-bce1-7e51a1fec308", "label": "define software architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d9e5349e-8791-49c2-8ba4-839fdd1606c2", "label": "define technical requirements", "match": "narrow" } ] }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "name": "Technical specialism", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist in technical support activities and carry out agreed or routine maintenance and administration tasks", "working": "You can:\n- use management system software and tools\n- use logical schemata to investigate problems, collect performance statistics and create reports\n- carry out the routine configuration, installation and reconfiguration of database and related products\n- optimise performance and forecast resource needs", "practitioner": "You can:\n- draft and maintain procedures and documentation\n- set standards for the definition, security and integrity of objects, and ensure conformity to these standards", "expert": "You can:\n- understand the direction of future technologies\n- deliver a model to support and maintain those future technologies and any databases that coexist in the current environment" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0868eef3-2213-4572-9343-74931345a7d3", "label": "administer ICT system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "name": "Technical understanding", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of the relevant subject matter and a high level understanding of what it involves", "working": "You can:\n- understand the core technical concepts related to the role, and apply them with guidance", "practitioner": "You can:\n- show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape", "expert": "You can:\n- anticipate and advise on future technology changes that present opportunities for the product or programme" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523", "label": "ICT infrastructure", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/cbe2c304-1e7d-489a-97d9-a7d3e37a9db6", "label": "apply ICT systems theory", "match": "broad" } ] }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "name": "Technical understanding (accessibility)", "description": "Accessibility involves ensuring your service can be used by as many people as possible, including those with impaired vision, motor difficulties, cognitive impairments, learning disabilities and deafness.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- demonstrate knowledge of some details of the standards and legislation, and know where to find more information\n- demonstrate knowledge of basic HTML, CSS, and JavaScript and related common accessibility issues\n- perform basic automated and manual checks on websites and documents, and can communicate findings and fixes\n- be an advocate for the people affected by accessibility barriers within the context of your work\n- demonstrate knowledge of using some assistive technology", "practitioner": "You can:\n- demonstrate knowledge and communicate the requirements of accessibility standards and legislation\n- advocate appropriate technical solutions to a range of accessibility issues\n- perform detailed audits of websites, services and documents, and document findings clearly for others to work from\n- be an advocate for the people affected by accessibility barriers across the department\n- provide introductory awareness and training about accessibility\n- demonstrate confidence using one or more assistive technologies, and knowledge of others", "expert": "You can:\n- demonstrate excellent knowledge of accessibility standards and legislation, including edge cases\n- communicate requirements to a range of stakeholders\n- actively share a deep knowledge of how to select and use appropriate technology (such as ARIA, Accessible Rich Internet Applications) to provide an excellent experience\n- perform detailed audits of websites, services and documents, document findings clearly, and provide solutions for others to work from\n- understand and communicate how usability influences accessibility, and the boundary between them\n- advocate removing barriers across all your interactions\n- provide training on a range of accessibility issues\n- demonstrate confidence using a range of assistive technologies" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1774bd31-8893-44cf-9498-7e3d95508419", "label": "screen reader", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8696aff0-18c0-4ba6-a4d0-9a21861b3e5e", "label": "World Wide Web Consortium standards", "match": "narrow" } ] }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "name": "Technical understanding (performance analyst)", "description": "Performance measurement involves collecting and interpreting data to identify how a team, product or service is performing.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of analytical tools and technologies, and can use some of them\n- show an awareness of digital technology, and have an understanding of what it involves and its impact", "working": "You can:\n- show an understanding of the core technical concepts related to the role, and can apply them", "practitioner": "You can:\n- show a deep understanding of the technical concepts required for the role and understand how they fit into the wider technical landscape\n- understand the limitations of digital technology", "expert": "You can:\n- identify opportunities to use new digital technologies to enhance analytical capability in alignment with business goals" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "broad" } ] }, { "id": "proc-technology-procurement", "slug": "upphandling-av-teknik-och-molntjänster", "name": "Upphandling av teknik och molntjänster", "description": "Köpa programvara, molntjänster, licenser, hårdvara och digitala tjänster, inklusive programvara som tjänst, kommersiella modeller, licensiering och de villkor för säkerhet, dataskydd och interoperabilitet som hälsoteknik behöver.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara de huvudsakliga sätten att köpa teknik, såsom licenser, abonnemang och tjänster\n- inse att kliniska system behöver kontroller av säkerhet, klinisk säkerhet och dataskydd", "working": "Du kan:\n- köpa standardprogramvara, hårdvara och licenser genom ramavtal\n- följa upp antal licenser, förnyelser och datum för efterjustering\n- ta med standardkrav på säkerhet och dataskydd i handlingar", "practitioner": "Du kan:\n- köpa moln, programvara som tjänst och kliniska system och välja rätt kommersiell modell\n- bygga krav tillsammans med ledare för teknik, klinisk säkerhet och informationsstyrning\n- ta med interoperabilitet, öppna standarder, dataägande och utträdesvillkor i avtal\n- undvika inlåsning genom att planera för portabilitet och konkurrens vid förnyelse", "expert": "Du kan:\n- fastställa organisationens kommersiella strategi för teknik och moln\n- leda förhandlingar om företagsavtal och strategiska plattformar\n- ge digitala ledare råd om de kommersiella riskerna med tekniska val" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/32428b21-514b-42c2-81b5-244a7804ea74", "label": "procurement of ICT network equipment", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/31599ac3-e03c-42f8-8f08-b549af8234f2", "label": "draft procurement technical specifications", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/63f0aa84-5e4c-4eb6-8e8c-876d9feedf1f", "label": "Outsourcing model", "match": "broad" } ] }, { "id": "proc-tender-evaluation", "slug": "anbudsutvärdering", "name": "Anbudsutvärdering", "description": "Utforma utvärderingskriterier och viktningar, och genomföra en rättvis och väldokumenterad utvärdering av kvalitet, pris och socialt värde.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Du kan:\n- förklara varför utvärderingen måste följa de publicerade kriterierna\n- anmäla intressekonflikter innan du deltar i en utvärdering", "working": "Du kan:\n- kontrollera anbud för överensstämmelse och fullständighet\n- stödja utvärderare och föra poäng och anteckningar från kalibrering\n- ta fram prisutvärderingsmodeller under handledning", "practitioner": "Du kan:\n- utforma utvärderingskriterier, viktningar och poängvägledning\n- leda kalibreringen och skriva tilldelningsrapporter och återkoppling till anbudsgivare\n- planera demonstrationer och testning med kliniska scenarier eller användarscenarier vid systemupphandlingar", "expert": "Du kan:\n- fastställa organisationens utvärderingsstandarder och förhållningssätt till pris och kvalitet\n- försvara utvärderingsbeslut när de överprövas\n- granska utvärderingar vid högriskupphandlingar" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8faefbc1-4745-4b3f-9889-81cd1d40b67c", "label": "evaluate tender", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/ae25d3a9-a85f-415c-a601-806013ea8229", "label": "compare contractors' bids", "match": "close" } ] }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "name": "Test analysis", "description": "Test analysis involves analysing information, such as requirements, user stories, designs and specifications, to identify and understand how to act on quality risks.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe quality characteristics and explain why they are important\n- analyse information, such as user stories, prototypes, processes and designs, with support\n- explain what might be a risk in achieving quality goals", "working": "You can:\n- work with stakeholders to determine which functional and non-functional quality characteristics add value\n- determine what to test following an agreed approach\n- identify and advocate for test needs, such as data, access and environments, with support\n- analyse information to identify risks", "practitioner": "You can:\n- lead work with stakeholders across teams to determine which functional and non-functional quality characteristics add value\n- determine if an approach needs to change based on effort and risk\n- ensure test needs are implemented early\n- use multiple techniques to analyse complex information to identify risks\n- coach others in test analysis", "expert": "You can:\n- lead and guide multiple teams in test analysis, ensuring it is implemented early in the life cycle\n- advocate for risk-based analysis to drive improvements across many teams\n- set standards and principles for test analysis across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f28617ad-afdd-4041-814c-216153a38998", "label": "analyse software specifications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be48353d-25c7-4f86-bea9-7b9e248fbc6e", "label": "interpret technical requirements", "match": "narrow" } ] }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "name": "Test and quality planning", "description": "Test and quality planning involves creating, following and adapting quality testing activities to ensure the quality of products, services and programmes.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the value of quality testing approaches, plans and strategies\n- explain how different delivery methodologies affect quality testing approaches, plans and strategies\n- follow quality testing approaches, plans and strategies, with support\n- explain how to measure the effectiveness of quality testing approaches, plans and strategies, and why it’s important", "working": "You can:\n- create or adapt quality testing approaches based on risk, with some support\n- follow a quality testing strategy and contribute to its development\n- contribute to continuous improvement of quality testing approaches, plans and strategies", "practitioner": "You can:\n- work with teams to develop and implement appropriate quality testing approaches, plans and strategies\n- contribute to organisational quality testing strategies\n- implement ways to capture data to drive continuous improvement of quality testing approaches, plans and strategies\n- advocate for full team ownership of quality testing activities, encouraging early engagement", "expert": "You can:\n- create and manage multiple quality testing plans, approaches and strategies\n- lead and guide multiple teams in adopting quality testing strategy\n- advocate for early quality testing involvement in organisational delivery processes\n- guide teams across an organisation in optimising quality testing approaches, plans and strategies by using appropriate data" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d74614d-32c8-4ca4-9818-6980e52424b1", "label": "plan software testing", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c7cc6dc5-d56b-4323-8e5c-47c4022f615f", "label": "quality assurance methodologies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/22b8039c-c890-4610-9228-5527e3b98f12", "label": "set quality assurance objectives", "match": "narrow" } ] }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "name": "Test engineering", "description": "Test engineering involves developing test automation solutions that enable fast feedback on quality characteristics.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why testing processes, environments and tools are important\n- follow test engineering practices and standards, with support\n- support the maintenance of automated tests and tools required for testing", "working": "You can:\n- use test engineering frameworks and tools to support testing activities\n- follow test engineering practices and standards, such as source control and continuous integration, continuous delivery (CI/CD) pipelines\n- integrate and execute tests to ensure early testing and continuous feedback\n- create and maintain automated tests, with some support\n- write and review coded solutions, with some support", "practitioner": "You can:\n- develop, standardise and extend reusable frameworks and tools to support a range of testing activities\n- guide and coach others in creating and maintaining comprehensive and reliable tests that meet standards\n- research and prepare for future testing needs, including tools, methodologies and techniques\n- maintain and adapt continuous integration, continuous delivery (CI/CD) pipelines", "expert": "You can:\n- establish and lead test engineering practices, standards and behaviours\n- influence and guide test engineering technology and tool choices across the organisation\n- advocate for the adoption and use of appropriate testing solutions, ensuring alignment with organisational goals and quality objectives" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6a322874-e32f-4cd8-9683-badce67a7f73", "label": "develop automated software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7557f0f4-b8bc-4ac0-b91e-222ab1ba744f", "label": "tools for ICT test automation", "match": "close" } ] }, { "id": "pcf:testing", "slug": "pcf-testing", "name": "Testing", "description": "Testing involves ensuring that requirements have been fully met by using appropriate tools and techniques to verify that a product or service works.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- correctly execute test scripts under supervision\n- understand the role of testing and how it works", "working": "You can:\n- review requirements and specifications, and define test conditions\n- identify issues and risks associated with work\n- analyse and report test activities and results", "practitioner": "You can:\n- manage the planning of system and acceptance tests, co-ordinating both functional and non-functional specifications\n- provide authoritative advice and guidance on test planning\n- identify process improvements and contribute to the definition of best practice", "expert": "You can:\n- manage testing activities within development or integration activities\n- manage risks and take preventative action when risks become unacceptable\n- manage customer relations" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d", "label": "levels of software testing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ce354460-500e-4eaa-8e95-8f243fcea3db", "label": "manage system testing", "match": "narrow" } ] }, { "id": "fin-treasury-and-cash", "slug": "finansförvaltning-och-kassahantering", "name": "Finansförvaltning och kassahantering", "description": "Förvalta bankkonton, kassaflöde och likviditet så att organisationen kan uppfylla sina åtaganden, inom reglerna för kontanthantering i offentlig sektor.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Du kan:\n- förklara varför kontanter är viktiga vid sidan av budgetar\n- registrera och stämma av banktransaktioner", "working": "Du kan:\n- ta fram dagliga kassapositioner och kortsiktiga kassaprognoser\n- förbereda betalningskörningar och kontrollera att de är korrekt godkända\n- stämma av bankkonton och klara omatchade poster", "practitioner": "Du kan:\n- förvalta organisationens prognos för kassaflödet och uttag av finansiering\n- förvalta bankkonton, betalningsmetoder och bankkontroller\n- planera kassan för stora eller oregelbundna betalningar, såsom fleråriga programvarulicenser", "expert": "Du kan:\n- fastställa organisationens policy för finansförvaltning och bankarrangemang\n- ge styrelsen råd om likviditet och kassarisker\n- förvalta kassan inom de gränser som finansiärer och regler för offentlig sektor sätter" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/781797f4-c2c3-49a4-a80d-eb81eb4f818c", "label": "liquidity management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/658a38bd-6954-4a2a-945c-42330c5d13b9", "label": "manage corporate bank accounts", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2d008d5a-b7bd-46f7-bbb1-5d70a0af9c84", "label": "control financial resources", "match": "broad" } ] }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "name": "Troubleshooting and problem resolution", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different technology capabilities\n- demonstrate basic troubleshooting capability", "working": "You can:\n- troubleshoot and identify problems across different technology capabilities", "practitioner": "You can:\n- break a problem down into its component parts to identify and diagnose root causes\n- troubleshoot and identify problems across different technology capabilities", "expert": "You can:\n- use lateral thinking to break a problem down into its component parts to identify and diagnose root causes\n- troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS) and open source software" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/744442ac-c157-4350-8be0-ce454df4f5c5", "label": "perform ICT troubleshooting", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/9e06bac6-6b91-48ca-8b7d-c1f48cdecd7c", "label": "solve ICT system problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" } ] }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "name": "Turning business problems into data design", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to the design of data architecture under the direction of others", "working": "You can:\n- design data architecture by dealing with specific business problems and aligning it to enterprise-wide standards and principles\n- work within the context of well understood architecture, and identify appropriate patterns", "practitioner": "You can:\n- design data architecture that deals with problems spanning different business areas\n- identify links between problems to devise common solutions\n- work across multiple subject areas, or a single large or complicated subject area\n- produce appropriate patterns", "expert": "You can:\n- design data architecture that deals with problems across the enterprise\n- work across all organisational subject areas and internal and external programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/07e51c60-763a-4335-b4ec-70a15f66d328", "label": "propose ICT solutions to business problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "narrow" } ] }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "name": "Understanding analysis across the product life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the importance of performance measures, their relation to business objectives and how they vary at different stages of the product life cycle", "working": "You can:\n- understand how the needs of the team and product vary across the product life cycle\n- ensure the team is measuring performance as appropriate for the relevant service standard phase\n- manage the delivery of services or products at different phases\n- plan and look at data requirements in future phases", "practitioner": "You can:\n- apply experience in multiple parts of the product life cycle\n- recognise when to move forward and when to stop\n- recognise the appropriate deliverables and engage the right people to meet them\n- work with other Agile delivery disciplines throughout the product life cycle\n- plan and proactively engage with stakeholders at the appropriate stage of the project\n- identify which tools and techniques should be used at each stage", "expert": "You can:\n- develop sustainable support models\n- identify and deal with potential risks across or between all stages of the product life cycle\n- coach others\n- contribute to the assessment of other teams, providing guidance and support as they move through the product life cycle phases\n- lead and champion best practice, and identify improvements to current approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" } ] }, { "id": "health-care-context", "slug": "förståelse-för-hälso-och-sjukvårdstjänster", "name": "Förståelse för hälso- och sjukvårdstjänster", "description": "Förstå hur hälso- och sjukvårdstjänster är organiserade och levereras, hur kliniker och vårdpersonal arbetar och hur digitala tjänster stöder patientvården.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- beskriva hälso- och sjukvårdssystemets huvuddelar och de tjänster organisationen stöder\n- förklara varför patientsäkerhet och sekretess är viktiga i ditt arbete", "working": "Du kan:\n- förklara de kliniska arbetsflöden och vårdarbetsflöden som ditt arbete stöder\n- använda vanliga hälso- och sjukvårdstermer korrekt med kliniska kollegor och kollegor inom vården\n- känna igen när en förändring kan påverka patientvården och lyfta det", "practitioner": "Du kan:\n- analysera hur en tjänst passar in i vårdkedjor över organisationer\n- arbeta med kliniker, vårdpersonal och patienter för att forma digitala tjänster\n- förklara hur digitala beslut påverkar vård, säkerhet och personalens arbetsbörda", "expert": "Du kan:\n- forma organisationens strategi med en djup förståelse för hälso- och sjukvårdssystemet\n- företräda organisationen hos partner och ledare inom hälso- och sjukvården\n- förutse hur förändringar i politik och tjänster kommer att påverka digitala tjänster och vård" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b63d92b-5a3a-46b0-b2ba-c98b39ea5aaf", "label": "health care system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6c252ea9-e7df-4f82-8035-7d7ee742ff0e", "label": "multi-professional cooperation in health care", "match": "narrow" } ] }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "name": "Understanding product delivery", "description": "Product delivery involves ensuring that a product or service is developed in a timely and cost-effective way, meeting the user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- manage your contribution to tasks to fit in with the work of your wider team", "working": "You can:\n- show an awareness of the differences between delivery methods, such as Agile and waterfall, and can propose the most appropriate method to deliver each product\n- manage your contribution to tasks to fit in with the work of your wider team", "practitioner": "You can:\n- understand the differences between delivery methods, such as Agile and waterfall, and can choose the most appropriate method to deliver each product\n- define the minimum viable product (MVP) and support decisions about priorities\n- work with specialists in multidisciplinary teams to smoothly deliver data science products into the organisation", "expert": "You can:\n- understand the differences between delivery methods, such as Agile and waterfall, and can set out how your team should use and adapt these methods\n- lead a team through the different phases of the product delivery life cycle\n- collaborate with the product manager to influence the direction of work\n- identify and involve relevant teams to smoothly deliver data science products into the organisation, ensuring these products inform decision making\n- ensure products are monitored, maintained and continually improved, engaging and working with others where necessary\n- have oversight of any data science features implemented within products or services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "narrow" } ] }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "name": "Understanding security implications of transformation", "description": "Security management involves identifying and protecting an organisation's assets (systems, people and buildings).", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- interpret and apply an understanding of policy and process, business architecture, and legal and political implications to assist the development of technical solutions or controls", "practitioner": "You can:\n- interpret and apply understanding across a complex area\n- start influencing policy and process, business architecture, and legal and political implications", "expert": "You can:\n- challenge and lead changes to policy and processes to support business outcomes, business architecture, and legal and political implications" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7f27f1ff-2e17-4b69-990e-c23334478313", "label": "assessment of risks and threats", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f9738fc9-4d67-43e8-bfda-954123e34d42", "label": "coordinate security", "match": "narrow" } ] }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "name": "User experience insight analysis", "description": "User experience insight analysis involves identifying, analysing and interpreting insights into the quality of the user's experience to ensure outcomes meet business and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some ways to analyse user journeys, touchpoints, accessibility and common usability issues\n- describe user insight artefacts generated by other professions and how they add value\n- explain the importance of making data-informed decisions based on user experience findings", "working": "You can:\n- contribute to the analysis of user journeys and interactions\n- use available quantitative and qualitative evidence to identify pain points for users\n- identify where additional evidence is needed to understand user experience\n- communicate how identified issues affect users and service outcomes", "practitioner": "You can:\n- synthesise insights from multiple appropriate sources of evidence to provide a holistic understanding of user experience\n- identify patterns, root causes, and opportunities for improvement across journeys\n- ensure user experience insights are clearly linked to requirements, priorities, and design decisions\n- identify priorities for improving user experience, taking into consideration business and technical constraints", "expert": "You can:\n- define and promote standards for analysing and improving user experience across service\n- advocate for user experience insights to be included in appropriate decisions about strategy, prioritisation, and investment\n- identify systemic issues and opportunities across multiple end-to-end user journeys" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be0ff6d8-5e61-4021-9c89-e40cf0b75cc6", "label": "measure software usability", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/89ba58e8-a67e-4d2b-ad42-6acab25c241b", "label": "measure customer feedback", "match": "narrow" } ] }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "name": "User focus", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness or understanding of user experience analysis and its principles\n- explain the purpose of user stories and the focus on user needs", "working": "You can:\n- identify and engage with users or stakeholders to collate user needs evidence\n- understand and define research that fits user needs\n- use quantitative and qualitative data about users to turn user focus into outcomes", "practitioner": "You can:\n- collaborate with user researchers and can represent users internally\n- explain the difference between user needs and the desires of the user\n- champion user research to focus on all users\n- prioritise and define approaches to understand the user story, guiding others in doing so\n- offer recommendations on the best tools and methods to use", "expert": "You can:\n- give direction on which tools or methods to use\n- demonstrate experience in meeting the needs of users across a variety of channels\n- bring insight and expertise in how user needs have changed over time to ensure they're met by the business\n- apply strategic thinking to provide the best service for the end user" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d", "label": "identify customer's needs", "match": "broad" } ] }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "name": "User focus (frontend developer)", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of user experience analysis and its principles\n- explain the purpose of user stories and the focus on user needs", "working": "You can:\n- collaborate effectively with user researchers and interaction designers to represent user needs internally\n- champion user research to focus on all users\n- prioritise and define approaches to understand the user story, guiding others in doing so", "practitioner": "You can:\n- collaborate with user researchers and interaction designers to represent user needs internally\n- explain the difference between user needs and the desires of the user\n- champion user research to focus on all users\n- effectively prioritise and define approaches to understand the user story, guiding others to do so\n- offer recommendations on the best tools and methods to use", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/88b9ac3d-1c1d-44d1-9584-c4f5dd2503b3", "label": "improve user-friendliness", "match": "narrow" } ] }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "name": "User research methods", "description": "User research involves methods to identify user needs and understand how users interact with a product or service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some basic user research methods", "working": "You can:\n- plan and conduct a user research project, with support\n- understand when to use basic user research methods and how to apply them correctly\n- effectively involve your team in research activities", "practitioner": "You can:\n- use a wide range of user research methods, and can help teams to adopt them\n- plan user research for services with challenging user needs and complex user journeys\n- advise colleagues on the choice and application of research methods to assure best practice", "expert": "You can:\n- help an organisation adopt a wide range of user research methods\n- lead a community of practice to help an organisation continually assure, improve and innovate their user research" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4c2aa71-086f-4a46-b481-2619673c9dfe", "label": "execute ICT user research activities", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/896563fc-6255-4419-89c2-ffed30159ad6", "label": "conduct research interview", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5e14de3d-d055-427e-9f5b-eb068f56b019", "label": "research website users", "match": "narrow" } ] }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "name": "User-centred analysis", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness that everything we do is focused on the user of the product or service", "working": "You can:\n- use quantitative and qualitative data about users to turn user focus into outcomes\n- deliver analysis and information that addresses stakeholder needs and provides recommendations\n- effectively collaborate with user researchers and other user-focused professions\n- guide others on approaches to understand user stories", "practitioner": "You can:\n- understand the difference between user needs and desires of the user\n- demonstrate experience in meeting user needs across a variety of channels\n- integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing\n- offer recommendations on the best tools and methods to use", "expert": "You can:\n- give direction on which tools or methods to use\n- bring insight and expertise to how user needs have changed over time and ensure that they're met\n- apply strategic thinking to the problem of how to provide the best service for the end user\n- consider the political strategy and implications of any analyses and insights" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" } ] }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "name": "User-centred content design", "description": "User-centred content design involves focusing on user needs through an evidence-based and iterative design process, to ensure content is easy to use and understand.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- demonstrate basic but decent editorial standards\n- show an awareness of style standards\n- work well under supervision", "working": "You can:\n- design content to meet user needs and make complex language and processes easy to understand\n- present the right information in the right format for what users need\n- show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content\n- write in plain language in a way that users understand, making information accessible to all\n- understand government accessibility requirements and design content that works with common assistive technologies\n- use data, research and evidence to review and evaluate content to make improvements\n- consistently and effectively apply content standards and style guidelines to your work\n- work to continuously improve content, and understand why content life cycle management is important\n- work autonomously", "practitioner": "You can:\n- show a deep understanding of end-to-end journeys and how content is affected within these journeys\n- identify where journey fixes or content improvements need to be made\n- take responsibility for assuring the quality of content from more junior colleagues, and coaching and guiding them to improve\n- ensure that content is regularly reviewed and evaluated, contributing to continuous improvements and iteration\n- encourage a continuous improvement mindset in teams and more junior content colleagues\n- deliver through others, and direct and critique their work", "expert": "You can:\n- direct the approach to content life cycle management to ensure content is regularly reviewed and evaluated by teams\n- oversee teams’ work to ensure the right content is being produced to meet the needs of users\n- demonstrate extensive experience in creating, iterating, managing and overseeing content across multiple channels\n- encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements\n- be accountable for the production of high quality, user-focused content\n- identify gaps in content design skills and capability, and can help teams to grow and develop" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0dcbf7c5-bedf-4485-b16b-23df54443864", "label": "translate requirement concepts into content", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be40c4c3-a855-4d67-9ca5-6f4428c34b0d", "label": "provide written content", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/29154735-107a-4daa-a050-537f7707f34e", "label": "conduct content quality assurance", "match": "narrow" } ] }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "name": "User-centred practice and advocacy", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how government services and technology affect how people behave\n- explain how user-centred practices are used to build services that adapt to changing user behaviour and needs", "working": "You can:\n- describe and use a range of user-centred practices\n- advocate for the user by sharing research insights on user needs and changing user behaviour with your team", "practitioner": "You can:\n- evaluate and choose approaches for building your team’s understanding of the user\n- advocate for user research with sceptical colleagues and stakeholders\n- help inexperienced teams to adopt user-centred practices\n- identify the most important challenges and opportunities for your team's service development\n- align research plans to address team priorities", "expert": "You can:\n- find ways to help an organisation adopt user-centred practices and appreciate the value of understanding users\n- ensure discussions at senior levels or between organisations consider user needs and evolving user behaviour\n- help an organisation understand the complete journey of the user and use this knowledge to improve their services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" } ] }, { "id": "vulnerability-management", "slug": "sårbarhetshantering", "name": "Sårbarhetshantering", "description": "Hitta, bedöma, prioritera och åtgärda tekniska sårbarheter, inklusive skanning, penetrationstestning och patchning.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Du kan:\n- förklara varför snabb patchning och säker konfiguration är viktigt", "working": "Du kan:\n- köra sårbarhetsskanningar och rapportera resultaten\n- följa upp åtgärder med systemägare", "practitioner": "Du kan:\n- prioritera sårbarheter efter risk, inklusive för patienttjänster\n- avgränsa och leda penetrationstester och åtgärder", "expert": "Du kan:\n- fastställa policy och mål för sårbarhetshantering\n- rapportera teknisk säkerhetsrisk till högre ledare" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/902fb91c-3113-4004-9b4f-79aa86b638b7", "label": "web application security threats", "match": "narrow" } ] }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "name": "Web performance optimisation", "description": "Web performance optimisation involves improving the efficiency and speed with which web pages load in a browser.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the basic principles of web performance\n- explain why web performance is important\n- help improve web performance under supervision", "working": "You can:\n- explain the principles of web performance\n- explain how poor performance can negatively affect user experience\n- help improve web performance\n- help identify and resolve web performance issues", "practitioner": "You can:\n- identify and resolve web performance issues\n- collect data to monitor and resolve web performance issues\n- guide on the best web performance optimisation software and methods to use", "expert": "You can:\n- advocate for web performance optimisation best practices\n- coach and guide others\n- actively collect data from multiple tools to monitor and resolve web performance issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ed39edd3-44d0-4a16-9796-bfb99f92baf3", "label": "ICT performance analysis methods", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "hr-workforce-information", "slug": "personalinformation-och-hr-system", "name": "Personalinformation och HR-system", "description": "Förvalta HR- och personalsystem och data, och omvandla personaldata till rapporter och insikt, såsom personalomsättning, frånvaro, vakanser, mångfald och analys av löneskillnader.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- mata in personaldata korrekt i HR-systemet\n- förklara varför personaldata måste vara korrekta och hållas konfidentiella", "working": "Du kan:\n- köra standardrapporter om personalen och kontrollera dem för fel\n- besvara rutinmässiga informationsbegäranden om personalen", "practitioner": "Du kan:\n- analysera personaldata för att hitta trender och förklara dem för chefer\n- utforma instrumentpaneler och rapporter för personalindikatorer\n- ta fram lagstadgad rapportering och rapportering om likabehandling, såsom analys av löneskillnader", "expert": "Du kan:\n- fastställa organisationens strategi för personalinformation och datastandarder\n- leda valet och utvecklingen av HR-system\n- använda personalinsikt som underlag för styrelsens beslut" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/918f5211-b99f-4b29-9a34-6e475583ef55", "label": "write work-related reports", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/3ee090a1-9d1c-44ed-bd93-f6b7c9b68a97", "label": "manage payroll reports", "match": "narrow" } ] }, { "id": "hr-workforce-planning", "slug": "bemanningsplanering", "name": "Bemanningsplanering", "description": "Prognostisera den personal organisationen behöver, jämföra den med den personal den har och planera hur glappet ska täckas genom rekrytering, utveckling, omgestaltning och att behålla personal.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Du kan:\n- förklara varför bemanningsplanering är viktig för trygga och hållbara tjänster\n- lämna korrekt information om fastställd bemanning och vakanser", "working": "Du kan:\n- samla in och kontrollera underlag till bemanningsplanen från chefer\n- modellera enkla scenarier, såsom trender i personalomsättning och vakanser", "practitioner": "Du kan:\n- leda bemanningsplaneringen för en direktion och koppla den till tjänste- och finansiella planer\n- identifiera kompetensglapp och rekommendera sätt att täcka dem\n- planera nya roller, karriärvägar och kompetensmix", "expert": "Du kan:\n- fastställa organisationens personalstrategi och långsiktiga plan\n- göra avvägningar om personal mellan tjänster tillsammans med ekonomi- och tjänsteledare\n- forma bemanningsplaner tillsammans med partner i hela hälso- och vårdsystemet" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b22e46d7-1c5f-4837-943f-7f75531acc26", "label": "identify necessary human resources", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d58a48d1-5b7f-4028-ae11-b051d13ee1a8", "label": "analyse staff capacity", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/875eeec4-fc70-4e6a-80ef-4d18356976e3", "label": "forecast workload", "match": "narrow" } ] }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "name": "Working within constraints (performance analyst)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of ethical and operational constraints", "working": "You can:\n- identify, understand, communicate and work within constraints\n- challenge the validity of constraints\n- ensure that standards are being met\n- show an understanding of security and data privacy", "practitioner": "You can:\n- work with and challenge senior stakeholders\n- prioritise and mitigate constraints and can turn them into an advantage\n- adapt the approach according to constraints\n- demonstrate a good knowledge of security and data privacy", "expert": "You can:\n- influence, challenge and coach others\n- anticipate how constraints might change and know where to challenge or remove constraints\n- demonstrate a very strong knowledge of security and data privacy\n- describe and work within environmental constraints, finding the most appropriate solution for users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/aa238394-8126-4ada-be2f-9dfe065cf314", "label": "adhere to organisational guidelines", "match": "narrow" } ] } ], "occupations": [ { "id": "0264b794-3771-47aa-a675-78bf13b62ee7", "uri": "http://data.europa.eu/esco/occupation/0264b794-3771-47aa-a675-78bf13b62ee7", "label": "legal administrative assistant", "code": "3342.2", "isco08": "3342", "isco08Label": "Legal secretaries", "description": "Legal administrative assistants carry out the daily administrative activities of firms, offices of notaries, and companies. They perform activities such as writing mails, phone-answering and typing/keyboarding. 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process", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/31c69100-b612-4a61-8db5-fd314318854c", "label": "execute analytical mathematical calculations", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/1bba98a7-92b9-450b-9235-e0c905f8f3c4", "label": "information architecture", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/93aaf65c-5aad-4e6f-a7ba-ce9bf7c0e6e6", "label": "information categorisation", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/696e3b5b-8b61-45af-ae4c-3ab700f197ec", "label": "information extraction", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/2fb8480e-de3c-462b-b169-e8bbb344da68", "label": "innovation processes", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/0daaf096-1639-461c-bf1a-bbeea77e6b67", "label": "internal risk management policy", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/3c76296d-4bbd-44ba-8eaa-95bf275f79b7", "label": "manage ICT project", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/79f24a62-7718-46e1-9b41-37be0560a5ca", "label": "organisational resilience", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/385479b7-5da5-4367-9763-0d15b41bb65b", "label": "provide user documentation", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/c5e8abde-d2ba-4e8e-a65e-720b71180666", "label": "unstructured data", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/348b74cd-49ce-4844-8bdf-ec188b497213", "label": "visual presentation techniques", "type": "knowledge" } ] } ], "roles": [ { "id": "software-developer", "slug": "mjukvaruutvecklare", "title": "Mjukvaruutvecklare", "family": "software-development", "summary": "Mjukvaruutvecklare bygger, testar och underhåller den programvara som ligger bakom organisationens digitala hälso- och vårdtjänster, såsom patientvända appar, kliniska system, integrationstjänster och dataplattformar. De arbetar i tvärprofessionella produktteam, skriver kod som är trygg, säker, tillgänglig och underhållbar, och stöder sina tjänster i löpande drift.", "healthContext": [ "Programvara kan påverka patientvården, så utvecklare följer processen för klinisk riskhantering och bidrar med underlag till säkerhetsunderlag.", "Kod hanterar ofta konfidentiell hälsoinformation, så utvecklare tillämpar informationsstyrning och säker kodning som standard.", "Många tjänster utbyter data med andra system inom hälso- och sjukvården med öppna standarder för interoperabilitet såsom HL7 FHIR.", "Viss programvara kan vara reglerad som medicinteknisk produkt, så utvecklare behöver veta när de ska be om regulatorisk rådgivning." ], "pcfRole": { "name": "Software developer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/software-developer/", "description": "A software developer designs, runs and improves software that meets user needs.\n\nIn this role, you will:\n- be responsible for writing clean, secure code following a test-driven approach\n- create code that is open by default and easy for others to reuse", "family": "Software development" }, "esco": [ "f2b15a0e-e65a-438a-affb-29b9d50b77d1", "bd272aee-adc9-4a06-a15c-a73b4b4a46a7" ], "levels": [ { "id": "apprentice-software-developer", "slug": "mjukvaruutvecklare-lärling", "title": "Mjukvaruutvecklare (lärling)", "band": "4", "summary": "", "pcfLevel": "Apprentice developer", "pcfLevelDescription": "An apprentice developer attends certified training and develops skills on the job.\n\nAt this role level, you will:\n- spend a substantial portion of time shadowing others\n- work with other developers to write code and tests\n- build your knowledge\n- follow a test-driven approach\n- write code that is automatically tested", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig teamets språk, verktyg och arbetssätt genom strukturerad utbildning och parprogrammering.", "Skriva och testa små, väl avgränsade kodavsnitt under nära handledning.", "Följa rutiner för säker kodning, informationsstyrning och klinisk säkerhet.", "Delta i teamets ceremonier såsom stand-ups, planering och retrospektiv.", "Arbeta mot en lärlingsutbildning eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom mjukvaruutveckling eller motsvarande." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet; informationsresurser speglar arbete med system som andra har utformat.", "selfAssessmentFile": "software-developer--band-4--apprentice-software-developer.tsv" }, { "id": "junior-software-developer", "slug": "junior-mjukvaruutvecklare", "title": "Junior mjukvaruutvecklare", "band": "5", "summary": "", "pcfLevel": "Junior developer", "pcfLevelDescription": "A junior developer learns on the job by delivering software components.\n\nAt this role level, you will:\n- develop skills while working under supervision to deliver stories in a multidisciplinary team\n- understand and be proficient in different types of testing\n- be aware of but not responsible for security\n- coach and mentor more junior colleagues", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Bygga och testa funktioner för teamets produkter utifrån användarberättelser, med vägledning.", "Skriva automatiserade tester och åtgärda defekter, inklusive i tjänster som stöder patientvården.", "Bidra med underlag till kliniska säkerhetsunderlag, såsom testresultat och ändringsregister.", "Hantera hälsodata säkert enligt reglerna för informationsstyrning.", "Stödja tjänster i drift, under handledning, som en del av teamets supportarrangemang." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, en genomförd lärlingsutbildning eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-5--junior-software-developer.tsv" }, { "id": "software-developer", "slug": "mjukvaruutvecklare", "title": "Mjukvaruutvecklare", "band": "6", "summary": "", "pcfLevel": "Developer", "pcfLevelDescription": "A developer delivers software components that form part of a product.\n\nAt this role level, you will:\n- develop software to meet user needs\n- follow best practice guidelines and help to improve those guidelines\n- write clean, secure and well-tested code\n- coach and mentor more junior colleagues\n- operate the services you build and identify issues in production", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma, bygga och testa funktioner och tjänster självständigt och välja lämpliga ansatser.", "Granska kod och hjälpa till att upprätthålla teamets tekniska standarder.", "Bygga integrationer med andra system inom hälso- och sjukvården med öppna standarder såsom HL7 FHIR.", "Delta i identifiering av faror och hjälpa till att lägga in kliniska säkerhetskontroller i kod och tester.", "Utreda och åtgärda problem i tjänster i drift, inklusive jour utanför kontorstid där tjänsten kräver det.", "Handleda juniora utvecklare och lärlingar." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga och stödja produktionsprogramvara." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-6--software-developer.tsv" }, { "id": "senior-software-developer", "slug": "senior-mjukvaruutvecklare", "title": "Senior mjukvaruutvecklare", "band": "7", "summary": "", "pcfLevel": "Senior developer", "pcfLevelDescription": "A senior developer delivers and integrates software to form a complete service.\n\nAt this role level, you will:\n- plan and lead development on sets of related stories\n- have an understanding of the whole system and take responsibility for teaching this to others\n- work with other disciplines to understand what needs to be built\n- coach and mentor more junior colleagues\n- operate the production services you build\n- find ways to improve system robustness, resilience and stability\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda den tekniska utformningen och leveransen av betydande funktioner och tjänster.", "Fastställa och upprätthålla tekniska standarder för teamet, inklusive testning, säkerhet och tillgänglighet.", "Fatta tekniska beslut som balanserar användarnas behov, klinisk säkerhet, säkerhet och kostnad.", "Leda incidentutredningar för teamets tjänster och driva på åtgärderna.", "Arbeta med kliniska säkerhetsansvariga för att säkerställa att säkerhetskontroller utformas in och testas.", "Coacha och utveckla utvecklare i teamet." ], "qualifications": [ "Betydande erfarenhet av att utforma, bygga och stödja produktionsprogramvara, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-7--senior-software-developer.tsv" }, { "id": "lead-software-developer", "slug": "ledande-mjukvaruutvecklare", "title": "Ledande mjukvaruutvecklare", "band": "8a", "summary": "", "pcfLevel": "Lead developer", "pcfLevelDescription": "A lead developer leads development on one or a small number of related project teams.\n\nAt this role level, you will:\n- guide the ways in which the team works\n- be proficient in a wide range of technical systems\n- be involved in identifying appropriate technology and approaches, deciding when software should be written\n- contribute to the developer community\n- provide technical leadership, coaching and mentoring your team\n- promote knowledge sharing and adoption of good practice\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda utvecklingen för en produkt eller grupp av team och sätta den tekniska riktningen.", "Se till att programvaran utformas för säkerhet, skydd, motståndskraft och interoperabilitet.", "Arbeta med arkitekter, produktchefer och kliniska ledare för att forma produktens färdplan.", "Leda praktikgemenskapen för utveckling och fastställa standarder över team.", "Ha linjeansvar för eller leda utvecklare och stödja deras utveckling och prestation." ], "qualifications": [ "Omfattande erfarenhet av att leda mjukvaruutveckling för komplexa tjänster." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "UK GDaD PCF anger att både ledande och principal utvecklare oftast ligger på G7 eller G6; den här referensen placerar den ledande utvecklaren i band 8a och principal i band 8b.", "selfAssessmentFile": "software-developer--band-8a--lead-software-developer.tsv" }, { "id": "principal-software-developer", "slug": "principal-mjukvaruutvecklare", "title": "Principal mjukvaruutvecklare", "band": "8b", "summary": "", "pcfLevel": "Principal developer", "pcfLevelDescription": "A principal developer leads and plans development across large or multiple teams.\n\nAt this role level, you will:\n- be an expert in many technical areas or a specialist with very deep knowledge in a particular technical area\n- use this knowledge, and work with related disciplines, to keep multiple teams working effectively\n- develop capability by facilitating internal mobility, shaping career paths and recruiting talent, ensuring they collaborate\n- identify, test and champion the adoption of emerging technologies\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa strategi, standarder och praxis för organisationens mjukvaruutveckling.", "Ge seniora ledare råd om teknikval, risker och investeringar.", "Leda lösningen av de mest komplexa tekniska problemen över tjänster.", "Företräda organisationen i tekniska gemenskaper över organisationer och inom öppen källkod.", "Leda och utveckla ledande utvecklare och bygga organisationens tekniska förmåga." ], "qualifications": [ "Omfattande erfarenhet av att leda utveckling över flera team eller organisationer." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-8b--principal-software-developer.tsv" } ], "sources": [] }, { "id": "frontend-developer", "slug": "frontendutvecklare", "title": "Frontendutvecklare", "family": "software-development", "summary": "Frontendutvecklare bygger användargränssnitten till organisationens digitala hälso- och vårdtjänster, såsom patientvända webbplatser och appar, onlineformulär och de skärmar som kliniker och vårdpersonal använder under vården. De skriver tillgänglig, snabb och säker kod som fungerar för alla, även för människor som är sjuka, oroliga eller använder äldre enheter, och arbetar i tvärprofessionella produktteam med designers, forskare och kliniker.", "healthContext": [ "Många användare är sjuka, har ont, är äldre eller har en funktionsnedsättning, så tillgänglighet och enkla, lugna gränssnitt är nödvändiga och inte valfria.", "En förvirrande eller felaktig visning av klinisk information, såsom en läkemedelsdos, ett resultat eller en tid för ett besök, kan skada patienter, så frontendarbete följer processen för klinisk riskhantering.", "Gränssnitt visar ofta konfidentiell hälsoinformation, så utvecklare utformar för integritet, till exempel på delade enheter och i upptagna kliniska miljöer.", "Kliniker använder gränssnitt under tidspress och med täta avbrott, så skärmar måste vara snabba, förutsägbara och svåra att misstolka.", "Patienter når tjänster på en bred uppsättning enheter och uppkopplingar, så tjänster använder progressiv förbättring och fungerar på långsamma nät." ], "pcfRole": { "name": "Frontend developer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/frontend-developer/", "description": "A frontend developer designs, builds and improves website software that meets user needs.\n\nIn this role, you will:\n- be responsible for writing clean, accessible code following a progressive enhancement approach\n- create code that is open by default and easy for others to reuse\n- design software which meets user needs and creates meaningful interactions and relationships with users\n- have an understanding of the three fundamental frontend technologies (HTML, CSS and JavaScript)", "family": "Software development" }, "esco": [ "c40a2919-48a9-40ea-b506-1f34f693496d", "866c7813-2c03-47d7-9bdc-192cfbace57c" ], "levels": [ { "id": "apprentice-frontend-developer", "slug": "frontendutvecklare-lärling", "title": "Frontendutvecklare (lärling)", "band": "4", "summary": "", "pcfLevel": "Apprentice frontend developer", "pcfLevelDescription": "An apprentice frontend developer attends certified training and develops skills on the job.\n\nAt this role level, you will:\n- spend a substantial portion of time shadowing others\n- work with other developers to write code and tests\n- write code that follows web standards\n- build your understanding of accessibility\n- build your knowledge\n- develop software which meets user needs", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig teamets designsystem, språk och verktyg genom strukturerad utbildning och parprogrammering.", "Bygga små gränssnittskomponenter under nära handledning och följa organisationens designsystem.", "Testa komponenter med hjälpmedelsteknik, såsom skärmläsare, med stöd av kollegor.", "Följa rutiner för informationsstyrning och klinisk säkerhet när man arbetar med test- och livedata.", "Arbeta mot en lärlingsutbildning eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom mjukvaruutveckling eller motsvarande." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "frontend-developer--band-4--apprentice-frontend-developer.tsv" }, { "id": "junior-frontend-developer", "slug": "junior-frontendutvecklare", "title": "Junior frontendutvecklare", "band": "5", "summary": "", "pcfLevel": "Junior frontend developer", "pcfLevelDescription": "A junior frontend developer learns on the job by delivering software components.\n\nAt this role level, you will:\n- work independently, with guidance from more senior developers, to identify user issues and needs\n- write clean code that follows web standards\n- build your understanding of accessibility\n- build your knowledge\n- develop software which meets user needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Bygga och testa gränssnittsfunktioner för patientvända tjänster och personalvända tjänster utifrån användarberättelser, med vägledning.", "Använda organisationens designsystem och mönster så att tjänster ser ut och beter sig konsekvent.", "Åtgärda tillgänglighetsdefekter och kontrollera sidor mot tillgänglighetsstandarder såsom WCAG.", "Se till att klinisk information, såsom datum, doser och resultat, visas exakt som specificerat.", "Bidra med underlag till kliniska säkerhetsunderlag, såsom testresultat och skärmbilder av ändringar." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, en genomförd lärlingsutbildning eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-5--junior-frontend-developer.tsv" }, { "id": "frontend-developer", "slug": "frontendutvecklare", "title": "Frontendutvecklare", "band": "6", "summary": "", "pcfLevel": "Frontend developer", "pcfLevelDescription": "A frontend developer builds software components, primarily in the form of user interfaces.\n\nAt this role level, you will:\n- collaborate and work closely with other disciplines to develop designs and working prototypes based on user needs and in support of organisational aims\n- develop software components that form part of a product to meet user needs\n- write clean, well-tested code that follows web standards\n- coach and mentor more junior colleagues", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Utforma och bygga tillgängliga, responsiva gränssnitt för hälso- och vårdtjänster självständigt och välja lämpliga ansatser.", "Arbeta med designers och användarforskare för att testa prototyper med patienter, kliniker och vårdpersonal.", "Bygga gränssnitt som anropar API:er för hälsodata, såsom HL7 FHIR-tjänster, och hantera fel och saknade data säkert.", "Delta i riskworkshoppar och bygga in säkerhetskontroller i gränssnittet, såsom bekräftelsesteg och tydliga varningar.", "Skydda konfidentiell information i webbläsaren, till exempel genom att hantera sessioner och cachning försiktigt på delade enheter.", "Granska kod och handleda juniora frontendutvecklare och lärlingar." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga och stödja tillgängliga webbtjänster i produktion." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-6--frontend-developer.tsv" }, { "id": "senior-frontend-developer", "slug": "senior-frontendutvecklare", "title": "Senior frontendutvecklare", "band": "7", "summary": "", "pcfLevel": "Senior frontend developer", "pcfLevelDescription": "A senior frontend developer is an experienced developer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- help set direction and embed good practice within teams\n- make decisions based on research\n- plan and lead development on sets of related stories, working with other disciplines to understand what needs to be built\n- have an understanding of the whole system\n- teach and mentor others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda frontenddesignen och leveransen av betydande funktioner, såsom bokning, resultat eller skärmar för kliniska arbetsflöden.", "Fastställa och upprätthålla frontendstandarder för teamet, inklusive tillgänglighet, prestanda, säkerhet och testning.", "Bidra med komponenter och mönster till organisationens designsystem och se till att de är säkra och tillgängliga.", "Arbeta med kliniska säkerhetsansvariga för att säkerställa att gränssnittsfaror identifieras, kontrolleras och testas.", "Se till att tjänster fungerar väl på långsamma uppkopplingar, äldre enheter och hjälpmedelsteknik.", "Coacha och utveckla frontendutvecklare i teamet." ], "qualifications": [ "Betydande erfarenhet av att utforma, bygga och stödja tillgängliga webbtjänster i produktion, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-7--senior-frontend-developer.tsv" }, { "id": "lead-frontend-developer", "slug": "ledande-frontendutvecklare", "title": "Ledande frontendutvecklare", "band": "8b", "summary": "", "pcfLevel": "Lead frontend developer", "pcfLevelDescription": "A lead frontend developer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- set direction and assure the quality of development across teams\n- lead multiple or highly complex services\n- contribute to the community, providing technical leadership, coaching and mentoring\n- promote knowledge sharing and adoption of good practice\n- be proficient in a wide range of technical systems and able to identify appropriate technology and approaches", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda frontendutvecklingen över en grupp team eller en större patientvänd tjänst.", "Äga den tekniska riktningen för organisationens designsystem och frontendbibliotek.", "Se till att gränssnitt över tjänster uppfyller tillgänglighetsstandarder och är kvalitetssäkrade för klinisk säkerhet.", "Arbeta med arkitekter, designers och kliniska ledare för att forma produktfärdplaner och val av frontendteknik.", "Leda praktikgemenskapen för frontend och ha linjeansvar för eller leda frontendutvecklare." ], "qualifications": [ "Omfattande erfarenhet av att leda frontendutveckling för komplexa, tillgängliga tjänster." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-8b--lead-frontend-developer.tsv" }, { "id": "head-of-frontend-development", "slug": "chef-för-frontendutveckling", "title": "Chef för frontendutveckling", "band": "8c", "summary": "", "pcfLevel": "Head of frontend development", "pcfLevelDescription": "A head of frontend development is an expert practitioner with broad industry experience. They are an expert in many technical areas, or specialists with very deep knowledge in a particular technical area.\n\nAt this role level, you will:\n- define and assure best practice while influencing, leading and mentoring others\n- influence and develop organisational strategy and priorities, collaborating with counterpart colleagues across government\n- ensure the right conditions and environment for frontend developers to work effectively\n- develop departmental capability by facilitating internal mobility, shaping career paths and recruiting talent", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa frontendstrategi, standarder och praxis för alla organisationens digitala tjänster.", "Vara ansvarig för tillgängligheten och användbarheten i organisationens gränssnitt för patienter och personal.", "Ge seniora ledare råd om frontendteknik, investeringar i designsystem och riskerna med dåliga gränssnitt för vården.", "Företräda organisationen i gemenskaper över organisationer för designsystem och tillgänglighet.", "Leda och utveckla frontendutvecklare i hela organisationen, inklusive rekrytering och karriärvägar." ], "qualifications": [ "Omfattande erfarenhet av att leda frontendutveckling över flera team eller organisationer." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-8c--head-of-frontend-development.tsv" } ], "sources": [] }, { "id": "devops-engineer", "slug": "devops-ingenjör", "title": "DevOps-ingenjör", "family": "software-development", "summary": "DevOps-ingenjörer bygger och driver de verktyg, pipelines, miljöer och plattformar som gör det möjligt för organisationens team att leverera digitala hälso- och vårdtjänster tryggt och ofta. De automatiserar bygge, test, release och infrastruktur, gör tjänster observerbara och motståndskraftiga och hjälper team att hålla kliniska system tillgängliga när patienter och kliniker behöver dem.", "healthContext": [ "Många tjänster stöder vården dygnet runt, så driftsättningar, övervakning och återställning måste hålla driftavbrotten på ett minimum, även utanför kontorstid.", "Releasepipelines producerar underlag till kliniska säkerhetsunderlag, såsom testresultat, ändringsregister och den exakta version som driftsattes.", "Miljöer kan hålla konfidentiell hälsoinformation, så ingenjörer kontrollerar åtkomst, skyddar hemligheter och håller livedata utanför testmiljöer.", "Hälso- och sjukvårdstjänster är vanliga mål för cyberattacker, så pipelines och plattformar bygger in säkerhetsskanning, patchning och testade säkerhetskopior.", "Vissa tjänster måste uppfylla strikta standarder för tillgänglighet och katastrofåterställning, överenskomna med kliniska och operativa ledare." ], "pcfRole": { "name": "Development operations (DevOps) engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/development-operations-devops-engineer/", "description": "Commonly referred to as ‘DevOps engineers’, development operations engineers support the development and operation of software through tools, environments and practices.\n\nIn this role, you will be responsible for underpinning good development processes including managing tools and testing environments, central code control, maintaining development standards and writing software that automates systems.", "family": "Software development" }, "esco": [ "cc867bee-ab5c-427f-9244-f7a204d9574b", "349ee6f6-c295-4c38-9b98-48765b55280e" ], "levels": [ { "id": "apprentice-devops-engineer", "slug": "devops-ingenjör-lärling", "title": "DevOps-ingenjör (lärling)", "band": "4", "summary": "", "pcfLevel": "Apprentice DevOps engineer", "pcfLevelDescription": "An apprentice DevOps engineer attends certified training and develops skills on the job.\n\nAt this role level, you will:\n- spend a significant proportion of your time shadowing others\n- be involved in implementation but not planning\n- build on your knowledge", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig teamets pipelines, molnplattformar och verktyg genom strukturerad utbildning och skuggning.", "Göra små, väl avgränsade ändringar i skript, pipelines och konfiguration under nära handledning.", "Följa rutiner för ändringar, säkerhet och informationsstyrning för varje miljö.", "Hjälpa till att övervaka tjänster och rapportera larm till erfarna kollegor.", "Arbeta mot en lärlingsutbildning eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom DevOps, mjukvara eller infrastruktur eller motsvarande." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "devops-engineer--band-4--apprentice-devops-engineer.tsv" }, { "id": "junior-devops-engineer", "slug": "junior-devops-ingenjör", "title": "Junior DevOps-ingenjör", "band": "5", "summary": "", "pcfLevel": "Junior DevOps engineer", "pcfLevelDescription": "A junior DevOps engineer learns on the job by building software components.\n\nAt this role level, you will:\n- assist in the building of a complex story\n- work under supervision\n- be involved in implementation but not planning", "civilServiceGrades": "EO", "responsibilities": [ "Bygga och underhålla delar av pipelines för bygge, test och driftsättning, med vägledning.", "Skriva infrastruktur som kod och automatiseringsskript och testa dem före användning.", "Hålla testmiljöer fria från verkliga patientdata och hantera hemligheter säkert.", "Reagera på övervakningslarm och stödja incidenthantering under handledning.", "Registrera driftsättningar och ändringar så att de kan stödja kliniskt säkerhetsunderlag och revisionsevidens." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, en genomförd lärlingsutbildning eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "UK GDaD PCF föreslår band 4 för både lärlings- och juniornivån; den här referensen placerar juniornivån i band 5 för att undvika två nivåer i ett band, eftersom arbetet bygger pipelinekomponenter med mindre handledning.", "selfAssessmentFile": "devops-engineer--band-5--junior-devops-engineer.tsv" }, { "id": "devops-engineer", "slug": "devops-ingenjör", "title": "DevOps-ingenjör", "band": "6", "summary": "", "pcfLevel": "DevOps engineer", "pcfLevelDescription": "A DevOps engineer delivers automated software components that form part of a development operations toolchain.\n\nAt this role level, you will:\n- transform technical requirements into DevOps processes\n- build complex stories without additional support\n- manage live test environments\n- identify and resolve issues that are preventing delivery", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma och bygga pipelines, miljöer och plattformskomponenter självständigt.", "Automatisera säkerhetskontroller, såsom skanning av beroenden och containrar, och agera på resultaten.", "Bygga övervakning, loggning och larm så att team kan se problem innan de påverkar patienter och personal.", "Planera och testa säkerhetskopior, redundans och återställning för tjänster som stöder vården.", "Utreda och åtgärda problem i tjänster i drift, inklusive jour utanför kontorstid där tjänsten kräver det.", "Handleda juniora DevOps-ingenjörer och lärlingar." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga och driva automatiserade leveranspipelines och molninfrastruktur." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-6--devops-engineer.tsv" }, { "id": "senior-devops-engineer", "slug": "senior-devops-ingenjör", "title": "Senior DevOps-ingenjör", "band": "7", "summary": "", "pcfLevel": "Senior DevOps engineer", "pcfLevelDescription": "A senior DevOps engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories.\n\nAt this role level, you will:\n- transform technical requirements into an effective DevOps toolchain to enable product delivery\n- provide coaching and mentoring to more junior colleagues\n- ensure that deployment strategies for products are repeatable, scalable and highly available\n- have deep technical knowledge, providing support to delivery teams and solving complex problems\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda utformningen av leveransverktygskedjan och plattformen för en produkt eller grupp av tjänster.", "Fastställa standarder för releaser så att driftsättningar till kliniska tjänster är repeterbara, reversibla och väl belagda.", "Komma överens med tjänsteägare och kliniska ledare om mål för tillgänglighet, återställningstid och återställningspunkt, och utforma för att uppfylla dem.", "Leda teknisk incidenthantering och uppföljningar efter incidenter för de plattformar teamet driver.", "Se till att plattformar uppfyller krav på säkerhet och informationsstyrning, inklusive åtkomstkontroll och granskningsloggning.", "Coacha och utveckla DevOps-ingenjörer i teamet." ], "qualifications": [ "Betydande erfarenhet av att utforma och driva leveransverktygskedjor och plattformar, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-7--senior-devops-engineer.tsv" }, { "id": "lead-devops-engineer", "slug": "ledande-devops-ingenjör", "title": "Ledande DevOps-ingenjör", "band": "8b", "summary": "", "pcfLevel": "Lead DevOps engineer", "pcfLevelDescription": "A lead DevOps engineer leads one or a small number of related project teams and contributes to the development of the strategic direction.\n\nAt this role level, you will:\n- act as a technical product owner, developing medium to long term strategies for product lines\n- provide technical leadership and guidance through coaching and mentoring\n- lead the sharing of knowledge and good practice\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda DevOps och plattformsutveckling för en grupp team och vara teknisk ägare av den gemensamma plattformen.", "Fastställa färdplanen på medellång sikt för organisationens leveransverktyg, drift och observerbarhet.", "Se till att gemensamma plattformar är motståndskraftiga, säkra och kan möta de kliniska tjänsternas behov av tillgänglighet.", "Förvalta plattformens kostnader och kapacitet tillsammans med ekonomi och tjänsteägare.", "Leda praktikgemenskapen för DevOps och ha linjeansvar för eller leda DevOps-ingenjörer." ], "qualifications": [ "Omfattande erfarenhet av att leda DevOps eller plattformsutveckling för komplexa tjänster." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-8b--lead-devops-engineer.tsv" }, { "id": "principal-devops-engineer", "slug": "principal-devops-ingenjör", "title": "Principal DevOps-ingenjör", "band": "8c", "summary": "", "pcfLevel": "Principal DevOps engineer", "pcfLevelDescription": "A principal DevOps engineer leads and plans development across large or multiple teams, defining the strategic vision for delivery.\n\nAt this role level, you will:\n- identify, test and champion the adoption of emerging technologies\n- ensure that security, stability and capacity are embedded in the development and deployment of services\n- develop a team’s capability by rewarding high performers\n- shape career paths and recruit the right talent\n- identify skills gaps and important dependencies within technical teams\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa strategin för hur organisationen bygger, släpper, hostar och driver sina digitala hälso- och vårdtjänster.", "Ge seniora ledare råd om hosting, motståndskraft, cybersäkerhet och plattformsinvesteringar.", "Se till att planer för verksamhetskontinuitet och katastrofåterställning för kritiska kliniska tjänster är realistiska och testade.", "Utvärdera och förespråka ny teknik och nya arbetssätt och balansera innovation mot säkerhet och stabilitet.", "Bygga organisationens DevOps-förmåga, inklusive rekrytering, karriärvägar och kompetensplaner." ], "qualifications": [ "Omfattande erfarenhet av att leda DevOps och plattformsutveckling över flera team eller organisationer." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "expert", "levelNumber": 4 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-8c--principal-devops-engineer.tsv" } ], "sources": [] }, { "id": "integration-engineer", "slug": "integrationsingenjör-interoperabilitet-inom-hälsa-och-vård", "title": "Integrationsingenjör (interoperabilitet inom hälsa och vård)", "family": "software-development", "summary": "Integrationsingenjörer kopplar samman organisationens kliniska system och verksamhetssystem så att hälso- och vårdinformation flödar tryggt dit den behövs. De utformar, bygger, testar och stöder gränssnitt, API:er och meddelandeflöden med standarder såsom HL7 FHIR och HL7 version 2, mappar data och kliniska koder mellan system och håller integrationer igång i drift.", "healthContext": [ "Ett förlorat, försenat, duplicerat eller felmatchat meddelande, såsom ett provsvar eller en remiss, kan direkt leda till skada, så integrationsarbete följer processen för klinisk riskhantering.", "Integrationer bär stora mängder konfidentiell hälsoinformation mellan organisationer, så varje flöde behöver en rättslig grund, säker transport och granskningsspår.", "Hälso- och sjukvårdssystem använder många standarder och versioner, från HL7 version 2-meddelanden till HL7 FHIR-API:er och IHE-profiler, ofta med lokala variationer.", "Klinisk betydelse måste överleva resan, så ingenjörer mappar kliniska terminologier såsom SNOMED CT korrekt och matchar patienter pålitligt.", "Många integrationer stöder vården dygnet runt, så de behöver övervakning, larm och tydliga vägar för att lösa misslyckade meddelanden." ], "pcfRole": null, "esco": [ "07e60525-1aad-4099-aaf3-2c7014c92212", "b11e1742-5e28-4270-b081-b0193d85ee7d" ], "levels": [ { "id": "junior-integration-engineer", "slug": "junior-integrationsingenjör", "title": "Junior integrationsingenjör", "band": "5", "summary": "En junior integrationsingenjör bygger, testar och stöder integrationer mellan hälso- och vårdsystem utifrån specifikationer och med vägledning från mer erfarna ingenjörer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Bygga och ändra meddelandemappningar, transformationer och API-anrop utifrån överenskomna specifikationer.", "Testa integrationer mot specifikationer och exempelmeddelanden, inklusive fel- och gränsfall.", "Övervaka meddelandeflöden, utreda misslyckade eller avvisade meddelanden och lösa eller eskalera dem.", "Hantera hälsodata säkert enligt reglerna för informationsstyrning för livedata och testdata.", "Registrera ändringar och testresultat så att de kan användas som evidens för klinisk säkerhet." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, en genomförd lärlingsutbildning eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-5--junior-integration-engineer.tsv" }, { "id": "integration-engineer", "slug": "integrationsingenjör", "title": "Integrationsingenjör", "band": "6", "summary": "En integrationsingenjör utformar, bygger och stöder självständigt integrationer mellan hälso- och vårdsystem och hjälper till att definiera hur system ska utbyta data.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Utforma och bygga integrationer, API:er och meddelandeflöden med HL7 FHIR, HL7 version 2 och meddelandemönster.", "Analysera käll- och målsystem och skriva gränssnittsspecifikationer och datamappningar, inklusive kliniska koder.", "Bygga patientmatchning, validering och felhantering så att information når rätt journal.", "Delta i riskworkshoppar och bygga in säkerhetskontroller i integrationer, såsom larm för misslyckade eller försenade meddelanden.", "Arbeta med leverantörer och partnerorganisationer för att testa och driftsätta nya kopplingar.", "Utreda och åtgärda problem i integrationer i drift och handleda juniora integrationsingenjörer." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga och stödja integrationer mellan produktionssystem." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-6--integration-engineer.tsv" }, { "id": "senior-integration-engineer", "slug": "senior-integrationsingenjör", "title": "Senior integrationsingenjör", "band": "7", "summary": "En senior integrationsingenjör leder utformningen och leveransen av komplexa integrationer över många system och organisationer och fastställer integrationsstandarder för sitt område.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den tekniska utformningen av komplexa integrationer, såsom delade vårdjournaler, resultat och remisser över organisationer.", "Skriva och underhålla FHIR-profiler, implementeringsguider och gränssnittsstandarder för organisationen.", "Utforma integrationer så att de är säkra, motståndskraftiga och observerbara, med tydliga vägar för att lösa fel.", "Arbeta med kliniska säkerhetsansvariga för att identifiera integrationsfaror och säkerställa att kontroller utformas in och testas.", "Se till att varje dataflöde har en överenskommen rättslig grund och arrangemang för datadelning, tillsammans med kollegor inom informationsstyrning.", "Coacha och utveckla integrationsingenjörer i teamet." ], "qualifications": [ "Betydande erfarenhet av att utforma och stödja integrationer inom hälso- och sjukvården eller andra komplexa integrationer, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-7--senior-integration-engineer.tsv" }, { "id": "lead-integration-engineer", "slug": "ledande-integrationsingenjör", "title": "Ledande integrationsingenjör", "band": "8a", "summary": "En ledande integrationsingenjör leder organisationens integrationsutveckling, fastställer dess tekniska riktning och standarder och kvalitetssäkrar kritiska integrationer över många system.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda integrationsutvecklingen i hela organisationen och sätta riktning, mönster och standarder.", "Kvalitetssäkra utformningen av kritiska integrationer, såsom sådana som bär resultat, läkemedel eller larm.", "Forma färdplanen för integrationsplattformen tillsammans med arkitekter, produktchefer och leverantörer.", "Företräda organisationen i arbete med interoperabilitet och standarder över organisationer.", "Ha linjeansvar för eller leda integrationsingenjörer och bygga praktikgemenskapen för integration." ], "qualifications": [ "Omfattande erfarenhet av att leda integrationsutveckling för komplexa hälso- och vårdsystem." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-8a--lead-integration-engineer.tsv" } ], "sources": [] }, { "id": "enterprise-architect", "slug": "enterprisearkitekt", "title": "Enterprisearkitekt", "family": "architecture", "summary": "Enterprisearkitekter ger organisationen en sammanhållen bild av dess tjänster, information, applikationer och teknik, och använder den för att omsätta hälso- och vårdstrategi till en sammanhängande plan för förändring. De fastställer arkitekturprinciper, standarder och färdplaner, vägleder investeringsbeslut och ser till att digital förändring stöder trygg, sammanhållen vård för patienter över organisationer.", "healthContext": [ "Vårdförlopp korsar många organisationer och system, så arkitekturen måste stödja delning av journaler, resultat och remisser över gränser.", "Beståndet innehåller ofta långlivade kliniska system, medicintekniska produkter och leverantörsavtal som är svåra att ändra, så färdplaner måste planera övergångar noggrant.", "Arkitekturbeslut påverkar patientsäkerhet, integritet och motståndskraften hos tjänster som drivs dygnet runt.", "Öppna standarder såsom HL7 FHIR, SNOMED CT och IHE-profiler är nyckeln till att undvika inlåsning och möjliggöra interoperabilitet.", "Finansieringen är begränsad och noga granskad, så arkitekter måste visa valuta för pengarna och återanvändning av gemensamma plattformar där de finns." ], "pcfRole": { "name": "Enterprise architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/enterprise-architect/", "description": "Enterprise architects are leaders working across different levels within an organisation to translate the business strategy into business change and technical delivery.\n\nIn this role, you will:\n- identify priorities for change to enable delivery at pace\n- lead and influence the delivery of cross-cutting capabilities that enable change\n- own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including ‘as is’, ‘to be’ and transitional states\n- consult and support collaboration across the business\n- understand the organisation’s ecosystem and its interdependencies, including reference architectures\n- take a strategic view across all architectural domains, portfolios and programmes\n- guide the organisation to make appropriate business, technology and data decisions by recommending reuse, sustainability and scalability, to achieve value for money and reduce risk\n- establish architectural principles, policies and standards\n- collaborate and consult with stakeholders to assure business, technology and data decisions are aligned with enterprise architecture strategy\n- develop the architecture community\n- carry out horizon scanning across industry, identifying emerging trends and their potential impact and opportunity for the organisation", "family": "Architecture" }, "esco": [ "2bef94db-0088-4507-982a-2ca717529adb" ], "levels": [ { "id": "enterprise-architect", "slug": "enterprisearkitekt", "title": "Enterprisearkitekt", "band": "8a", "summary": "", "pcfLevel": "Enterprise architect", "pcfLevelDescription": "An enterprise architect supports other architects in developing the strategy.\n\nAt this role level, you will:\n- network and communicate with stakeholders across domains or enterprises, and identify opportunities for improvement\n- use best practice\n- use emerging technologies and approaches\n- learn to identify influences or risks\n- play a part in successful delivery of the team’s objectives", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Modellera organisationens nuvarande och önskade tjänster, information, applikationer och teknik för en domän, såsom diagnostik eller närsjukvård.", "Hålla arkitekturförrådet uppdaterat, inklusive kataloger över applikationer och dataflöden.", "Granska förslag mot arkitekturprinciper och standarder och ge rekommendationer till designråd.", "Identifiera var system duplicerar förmåga eller beror på teknik som inte stöds, och lyfta riskerna.", "Arbeta med lösningsarkitekter och kliniska ledare för att förstå hur vårdförlopp använder system.", "Vägleda lösningsarkitekter i hur designer passar domänarkitekturen." ], "qualifications": [ "Betydande erfarenhet av arkitektur, analys eller teknisk design i en komplex organisation, på en nivå motsvarande en masterexamen.", "Kunskap om ett ramverk för verksamhetsarkitektur, såsom TOGAF, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 6) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Kunskap, analys, planering, policy och handlingsfrihet poängsätts enligt profilen för band 8a eftersom arbetet formar målarkitekturer och ger designråd råd för en hel domän.", "selfAssessmentFile": "enterprise-architect--band-8a--enterprise-architect.tsv" }, { "id": "senior-enterprise-architect", "slug": "senior-enterprisearkitekt", "title": "Senior enterprisearkitekt", "band": "8b", "summary": "", "pcfLevel": "Senior enterprise architect", "pcfLevelDescription": "A senior enterprise architect supports lead architects in ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with stakeholders across domains or enterprises\n- identify opportunities for improvement\n- support a community or team\n- use best practice\n- use emerging technologies and approaches\n- play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals\n- identify influences or risks\n- play a part in successful delivery of the long-term strategy", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Ta fram målarkitekturer och övergångsfärdplaner för en eller flera av organisationens domäner.", "Forma affärscase så att investeringar passar målarkitekturen och återanvänder gemensamma plattformar.", "Leda arkitekturgranskningar i designråd och ge rekommendationer om betydande förslag.", "Planera ersättningen eller avvecklingen av äldre kliniska system och verksamhetssystem, inklusive datamigrering och säkerhetsrisker.", "Se till att behov av interoperabilitet, säkerhet och informationsstyrning byggs in i färdplaner.", "Coacha och vägleda enterprise- och lösningsarkitekter." ], "qualifications": [ "Omfattande erfarenhet av enterprise- eller lösningsarkitektur över flera domäner.", "Kunskap om ett ramverk för verksamhetsarkitektur, såsom TOGAF, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 622, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8b. Planering är nivå 5 för långsiktiga färdplaner med effekter i hela organisationen; kunskap är nivå 8 för kunskap över verksamhets-, informations-, applikations- och teknikarkitektur.", "selfAssessmentFile": "enterprise-architect--band-8b--senior-enterprise-architect.tsv" }, { "id": "lead-enterprise-architect", "slug": "ledande-enterprisearkitekt", "title": "Ledande enterprisearkitekt", "band": "8c", "summary": "", "pcfLevel": "Lead enterprise architect", "pcfLevelDescription": "A lead enterprise architect plays a high level role in ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across enterprises, and seek opportunities for improvement\n- support at least one community or team, or a combination of both\n- find and use best practice and emerging technologies and approaches\n- lead teams including enterprise architects and help them understand how to deliver the team’s objectives to meet organisational goals\n- horizon scan for influences or risks\n- support successful delivery of the long-term strategy\n- take a leading role in the overall direction of business and digital capabilities", "civilServiceGrades": "G7/G6", "responsibilities": [ "Äga verksamhetsarkitekturen för en stor del av organisationen, såsom kliniska system eller gemensam infrastruktur.", "Leda eller sitta som ordförande för arkitekturens designråd och fastställa de standarder som projekt måste uppfylla.", "Ge direktörer råd om investeringsprioriteringar, leverantörsstrategi och teknikrisker.", "Arbeta med partnerorganisationer för att samordna arkitekturer över vårdförlopp och delade journaler.", "Leda och utveckla enterprisearkitekter och bygga praktikgemenskapen för arkitektur." ], "qualifications": [ "Omfattande erfarenhet av enterprisearkitektur i en komplex organisation." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 658, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 8b) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8c. Informationsresurser är nivå 6 eftersom arbetet förvaltar arkitekturen för informationssystem över en stor del av organisationen; policy och människor ligger över profilen för band 8b eftersom arbetet fastställer standarder för alla projekt och leder enterprisearkitekter.", "selfAssessmentFile": "enterprise-architect--band-8c--lead-enterprise-architect.tsv" }, { "id": "principal-enterprise-architect", "slug": "principal-enterprisearkitekt", "title": "Principal enterprisearkitekt", "band": "8d", "summary": "", "pcfLevel": "Principal enterprise architect", "pcfLevelDescription": "A principal enterprise architect leads at the highest level and is responsible for ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across enterprises, and actively seek opportunities for improvement\n- support multiple communities and teams\n- find and use best practice\n- find and use emerging technologies and approaches\n- inspire other enterprise architects and help them understand how to meet organisational goals\n- horizon scan for external influences or risks\n- support successful delivery of the long-term strategy\n- be responsible for the overall direction of business and digital capabilities\n- be responsible for the creation, maintenance and consumption of a Digital Twin", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens vision, principer och strategi för verksamhetsarkitektur, samordnade med dess hälso- och vårdstrategi.", "Ge ledningsgruppen och styrelsen råd om arkitekturen, riskerna och värdet i större digitala investeringar.", "Leda organisationens arkitekturpraktik, styrning och standarder.", "Företräda organisationen i forum för arkitektur och interoperabilitet över organisationer.", "Bygga arkitekturförmåga i hela organisationen, inklusive rekrytering och karriärvägar." ], "qualifications": [ "Omfattande erfarenhet av att leda enterprisearkitektur över organisationer." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 703, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 8c) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8d. Policy och handlingsfrihet är nivå 6 eftersom arbetet har organisationsövergripande ansvar för organisationens arkitekturvision, principer och strategi.", "selfAssessmentFile": "enterprise-architect--band-8d--principal-enterprise-architect.tsv" } ], "sources": [] }, { "id": "solution-architect", "slug": "lösningsarkitekt", "title": "Lösningsarkitekt", "family": "architecture", "summary": "Lösningsarkitekter utformar hur en ny eller ändrad tjänst ska fungera från början till slut, från användarbehov och kliniska arbetsflöden till applikationer, data, integrationer, drift och säkerhet. De ser till att varje lösning passar organisationens arkitektur, uppfyller dess behov av säkerhet, integritet och interoperabilitet och kan byggas, drivas och stödjas till en rimlig kostnad.", "healthContext": [ "Lösningar kombinerar ofta köpta kliniska system, interna tjänster och gemensamma plattformar, så arkitekter måste utforma över leverantörsgränser.", "Designval kan införa kliniska faror, såsom förlorade resultat eller felaktig patientmatchning, så lösningsdesigner matar in i det kliniska säkerhetsunderlaget.", "Varje nytt dataflöde av patientinformation behöver en rättslig grund och en konsekvensbedömning avseende dataskydd, så arkitekter arbetar nära informationsstyrning.", "Interoperabilitet med andra hälso- och vårdorganisationer, med standarder såsom HL7 FHIR, är vanligen ett kärnkrav.", "Vissa lösningar innehåller programvara som är en medicinteknisk produkt, vilket ändrar utformning, kvalitetssäkring och leverantörskrav." ], "pcfRole": { "name": "Solution architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/solution-architect/", "description": "A solution architect designs solutions for problems that affect the organisation.\n\nIn this role, you will:\n- ensure a problem and the desired outcomes are properly defined\n- ensure the scope of a solution meets the organisation's requirements\n- stay up to date on technology trends and approaches\n- understand organisational objectives and external drivers, for example, legislation or financial constraints\n- work with others to develop business and technical strategies\n- work within business and technical constraints\n- design and document solutions so they can be implemented by the organisation\n- comply with standards and governance\n- communicate and work effectively with stakeholders\n- manage risks and decisions in a transparent way", "family": "Architecture" }, "esco": [ "e1c72b5f-4c5c-487c-a6df-e84b64a51dae" ], "levels": [ { "id": "associate-solution-architect", "slug": "biträdande-lösningsarkitekt", "title": "Biträdande lösningsarkitekt", "band": "7", "summary": "", "pcfLevel": "Associate solution architect", "pcfLevelDescription": "An associate solution architect supports other solution architects to design solutions. You will usually work under supervision.\n\nAt this role level, you will:\n- support the design of solutions by working with stakeholders\n- help your team achieve its objectives", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Samla in krav från produktteam, kliniker och leverantörer som underlag till lösningsdesigner.", "Rita diagram över nuläge och önskat läge, såsom kontext-, dataflödes- och integrationsvyer.", "Utkasta delar av lösningsdesigner och beslutsunderlag under handledning.", "Kontrollera designer mot arkitekturstandarder samt krav på säkerhet och informationsstyrning.", "Hjälpa till att förbereda designer för granskning i designråd." ], "qualifications": [ "Specialistkunskap om lösningsdesign, på masternivå eller motsvarande erfarenhet.", "Erfarenhet av analys, utveckling eller teknisk design." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 483, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 6) eftersom annonser inom hälso- och sjukvården placerar rollen i band 7. Kunskap poängsätts på masternivå eller motsvarande, eftersom arbetet utformar över applikationer, data, integration och säkerhet.", "selfAssessmentFile": "solution-architect--band-7--associate-solution-architect.tsv" }, { "id": "solution-architect", "slug": "lösningsarkitekt", "title": "Lösningsarkitekt", "band": "8a", "summary": "", "pcfLevel": "Solution architect", "pcfLevelDescription": "A solution architect is responsible for a single solution. They usually work independently on solutions where risk is low. They also often support or contribute to work led by more senior solution architects.\n\nAt this role level, you will:\n- build relationships with stakeholders across different business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- follow best practice for solution design\n- use emerging technologies and approaches\n- help your team achieve its objective", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma lösningar från början till slut för tjänster med lägre risk, såsom personalverktyg eller enkla patientvända tjänster.", "Jämföra alternativ, inklusive att köpa, bygga och återanvända gemensamma plattformar, och rekommendera ett med tydliga skäl.", "Utforma integrationer, dataflöden samt identitet och åtkomst för lösningen, med öppna standarder där de finns.", "Bidra till identifiering av faror och konsekvensbedömningar avseende dataskydd för lösningen.", "Presentera designer för designråd och stödja leveransteam genom bygge och driftsättning.", "Coacha och granska arbetet hos biträdande lösningsarkitekter." ], "qualifications": [ "Betydande erfarenhet av lösningsdesign eller mjukvaruutveckling, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Planering, policy och handlingsfrihet poängsätts över profilen för band 7 eftersom arbetet äger designer från början till slut och rekommenderar alternativ till designråd.", "selfAssessmentFile": "solution-architect--band-8a--solution-architect.tsv" }, { "id": "senior-solution-architect", "slug": "senior-lösningsarkitekt", "title": "Senior lösningsarkitekt", "band": "8b", "summary": "", "pcfLevel": "Senior solution architect", "pcfLevelDescription": "A senior solution architect is responsible for a single, more complex, solution. They usually work on solutions where the risk is moderate. They may lead and coach other solution architects.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across different business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- support multiple architecture projects\n- find and use emerging technologies and approaches\n- support others to follow best practice for solution architecture", "civilServiceGrades": "G7", "responsibilities": [ "Utforma komplexa lösningar med måttlig risk, såsom kliniska system eller tjänster som används över flera organisationer.", "Leda den tekniska utvärderingen av leverantörsprodukter i upphandlingar, inklusive interoperabilitet, säkerhet och klinisk säkerhet.", "Utforma för motståndskraft och verksamhetskontinuitet där lösningen stöder vården dygnet runt.", "Arbeta med kliniska säkerhetsansvariga så att designbeslut och riskkontroller registreras i säkerhetsunderlaget.", "Coacha och granska arbetet hos andra lösningsarkitekter." ], "qualifications": [ "Omfattande erfarenhet av att utforma komplexa lösningar över flera discipliner, på en nivå bortom en masterexamen." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 8a) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8b. Kunskap poängsätts på nivå 8 för specialistkunskap över flera discipliner, såsom applikationer, data, integration, säkerhet och klinisk säkerhet.", "selfAssessmentFile": "solution-architect--band-8b--senior-solution-architect.tsv" }, { "id": "lead-solution-architect", "slug": "ledande-lösningsarkitekt", "title": "Ledande lösningsarkitekt", "band": "8c", "summary": "", "pcfLevel": "Lead solution architect", "pcfLevelDescription": "A lead solution architect is responsible for a group of solution architecture projects, or a single more complex area. They may lead teams of more junior solution architects.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across multiple business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- support multiple architecture projects or programmes\n- find and use emerging technologies and approaches\n- develop best practice for solution architecture", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda lösningsarkitekturen för ett program eller ett komplext område, såsom ersättning av en elektronisk patientjournal.", "Se till att lösningar i hela programmet är konsekventa, interoperabla och samordnade med målarkitekturen.", "Ge programstyrelser råd om designrisker, beroenden, leverantörsval och kostnader.", "Kvalitetssäkra andra lösningsarkitekters designer i designråd.", "Leda och utveckla ett team av lösningsarkitekter." ], "qualifications": [ "Omfattande erfarenhet av att leda lösningsarkitektur för komplexa program." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 655, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 8b) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8c. Planering, policy och människor poängsätts över profilen för band 8b eftersom arbetet planerar arkitekturen för ett helt program och leder ett team av lösningsarkitekter.", "selfAssessmentFile": "solution-architect--band-8c--lead-solution-architect.tsv" }, { "id": "principal-solution-architect", "slug": "principal-lösningsarkitekt", "title": "Principal lösningsarkitekt", "band": "8d", "summary": "", "pcfLevel": "Principal solution architect", "pcfLevelDescription": "A principal solution architect can be responsible for a large programme or group of solution architecture projects, or a single, very complex or critical business area.\n\nAt this role level, you will:\n- lead teams of more junior solution architects\n- lead multiple architecture projects or programmes\n- build relationships with senior stakeholders across multiple business or technical areas in the organisation and its partners\n- be proactive in identifying opportunities to improve the organisation and its partners\n- work with technology partners to inform their roadmaps\n- take a leading role in the overall direction of business and digital capabilities\n- inspire other architects and help them understand how to meet organisational goals", "civilServiceGrades": "G6", "responsibilities": [ "Leda lösningsarkitekturen för organisationens största eller mest kritiska program.", "Fastställa standarder, mönster och metoder för lösningsarkitektur i organisationen.", "Ge direktörer och partnerorganisationer råd om utformningen av kritiska, delade hälso- och vårdtjänster.", "Lösa de svåraste designkonflikterna mellan program, leverantörer och partnerorganisationer.", "Leda praktiken för lösningsarkitektur och utveckla dess medarbetare." ], "qualifications": [ "Omfattande erfarenhet av att leda lösningsarkitektur över flera program eller organisationer." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 699, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 8c) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8d. Handlingsfrihet är nivå 6 eftersom arbetet fastställer organisationens standarder för lösningsarkitektur; ekonomiska resurser och människor är nivå 4 eftersom det leder praktiken och dess budget.", "selfAssessmentFile": "solution-architect--band-8d--principal-solution-architect.tsv" } ], "sources": [] }, { "id": "technical-architect", "slug": "teknisk-arkitekt", "title": "Teknisk arkitekt", "family": "architecture", "summary": "Tekniska arkitekter utformar den tekniska strukturen i organisationens digitala hälso- och vårdtjänster: komponenter, plattformar, drift, integrationsmönster och icke-funktionella egenskaper såsom säkerhet, prestanda och motståndskraft. De arbetar nära utvecklare och DevOps-ingenjörer, ger tekniskt ledarskap till leveransteam och ser till att tjänster byggs för att hålla och är trygga att driva.", "healthContext": [ "Kliniska tjänster behöver ofta hög tillgänglighet och snabb återställning, så tekniska designer måste planera för fel och försämrad drift.", "Designer måste skydda konfidentiell hälsoinformation genom kryptering, åtkomstkontroll och granskningsspår som standard.", "Tjänster kopplas till många kliniska system och gemensamma plattformar, ofta genom HL7 FHIR-API:er och meddelandehantering, så integrationsmönster är centrala i designen.", "Tekniska designval, såsom cachning, återförsök och tidshantering, kan orsaka kliniska faror, så arkitekter bidrar till säkerhetsunderlag.", "Äldre kliniska system och medicintekniska produkter kan begränsa valen av teknik, nätverk och drift." ], "pcfRole": { "name": "Technical architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/technical-architect/", "description": "A technical architect provides technical leadership and architectural design.", "family": "Architecture" }, "esco": [ "d0aa0792-4345-474b-9365-686cf4869d2e", "2fb96c6c-8d0b-4ef0-b1ee-3e493305e4eb" ], "levels": [ { "id": "associate-technical-architect", "slug": "biträdande-teknisk-arkitekt", "title": "Biträdande teknisk arkitekt", "band": "6", "summary": "", "pcfLevel": "Associate technical architect", "pcfLevelDescription": "An associate technical architect supports technical architects in putting forward designs as solutions to technology challenges, usually under supervision.\n\nAt this role level, you will:\n- work closely with developers when designing appropriate solutions\n- have an understanding of the overall strategy and how your work supports it", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Rita tekniska diagram och dokumentera komponenter, drift och integrationer i befintliga tjänster.", "Undersöka teknikalternativ och sammanfatta deras för- och nackdelar, med vägledning.", "Arbeta med utvecklare för att kontrollera att byggen följer överenskomna designer och mönster.", "Registrera tekniska beslut och hålla designdokument uppdaterade." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet av mjukvaru- eller infrastrukturutveckling.", "Specialistkunskap om teknisk design, på nivå med en påbyggnadsexamen eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 5) eftersom annonser inom hälso- och sjukvården placerar rollen i band 6. Kunskap poängsätts på nivå med en påbyggnadsexamen, och informationsresurser på nivå 5 eftersom arbetet utformar delar av stora informationssystem.", "selfAssessmentFile": "technical-architect--band-6--associate-technical-architect.tsv" }, { "id": "technical-architect", "slug": "teknisk-arkitekt", "title": "Teknisk arkitekt", "band": "7", "summary": "", "pcfLevel": "Technical architect", "pcfLevelDescription": "A technical architect is responsible for the design and build of technical architecture.\n\nAt this role level, you will:\n- undertake structured analysis of technical issues, translating this analysis into technical designs that describe a solution\n- be consulted about design and provide design patterns\n- identify deeper issues that need fixing\n- look for opportunities to collaborate and reuse components, communicating with both technical and non-technical stakeholders", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma den tekniska arkitekturen för en tjänst, inklusive komponenter, drift, integration och säkerhet.", "Ge designmönster till leveransteam och granska deras tekniska designer och kodstruktur.", "Definiera icke-funktionella krav, såsom mål för tillgänglighet, prestanda och återställning, tillsammans med tjänsteägare.", "Identifiera teknisk skuld och teknik som inte stöds, och planera hur den ska åtgärdas.", "Identifiera tekniska faror och kontroller för det kliniska säkerhetsunderlaget." ], "qualifications": [ "Specialistkunskap om teknisk arkitektur, på masternivå eller motsvarande erfarenhet.", "Erfarenhet av att utforma eller bygga produktionsprogramvara eller infrastruktur." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Placerad enligt UK GDaD PCF:s förslag på grad, band 7, i linje med annonser inom hälso- och sjukvården för rollen. Kunskap poängsätts på masternivå eller motsvarande för specialistkunskap över hela spannet av teknisk arkitektur.", "selfAssessmentFile": "technical-architect--band-7--technical-architect.tsv" }, { "id": "senior-technical-architect", "slug": "senior-teknisk-arkitekt", "title": "Senior teknisk arkitekt", "band": "8a", "summary": "", "pcfLevel": "Senior technical architect", "pcfLevelDescription": "A senior technical architect works on large or multiple pieces of work that are complex or risky.\n\nAt this role level, you will:\n- define strategy and be central to assuring services\n- regularly collaborate and find agreement with senior stakeholders, providing direction and challenge\n- be proactive in identifying problems and translating these into non-technical descriptions that can be widely understood\n- mentor and coach junior colleagues", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda den tekniska utformningen av stora, komplexa eller högriskfyllda tjänster, såsom kliniska system och gemensamma integrationsplattformar.", "Fastställa teknisk riktning för ett eller flera leveransteam och ifrågasätta designer som tillför risk.", "Utforma för motståndskraft, katastrofåterställning och säker drift, och kontrollera att team testar det.", "Förklara tekniska risker och avvägningar för tjänsteägare, kliniska ledare och seniora intressenter på klarspråk.", "Handleda och coacha tekniska arkitekter och seniora utvecklare." ], "qualifications": [ "Betydande erfarenhet av teknisk design för komplexa tjänster, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Planering, policy och handlingsfrihet poängsätts över profilen för band 7 eftersom arbetet fastställer teknisk riktning för flera team med liten tillsyn.", "selfAssessmentFile": "technical-architect--band-8a--senior-technical-architect.tsv" }, { "id": "lead-technical-architect", "slug": "ledande-teknisk-arkitekt", "title": "Ledande teknisk arkitekt", "band": "8b", "summary": "", "pcfLevel": "Lead technical architect", "pcfLevelDescription": "A lead technical architect works with multiple projects or teams on problems that require broad architectural thinking.\n\nAt this role level, you will:\n- be responsible for leading the technical design of systems and services, justifying and communicating design decisions\n- assure other services and system quality, ensuring the technical work fits into the broader strategy for government\n- explore the benefits of cross-government alignment\n- provide mentoring within teams\n- provide leadership to other architects", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda den tekniska arkitekturen över flera tjänster eller team och fastställa gemensamma mönster och standarder.", "Kvalitetssäkra designernas tekniska kvalitet i designråd, inklusive säkerhet, motståndskraft och interoperabilitet.", "Forma organisationens teknikfärdplan tillsammans med enterprisearkitekter och ledare för utveckling.", "Ge seniora ledare råd om teknikval, plattformsinvesteringar och tekniska risker.", "Leda och utveckla tekniska arkitekter." ], "qualifications": [ "Omfattande erfarenhet av att leda teknisk arkitektur för komplexa tjänster." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "technical-architect--band-8b--lead-technical-architect.tsv" }, { "id": "principal-technical-architect", "slug": "principal-teknisk-arkitekt", "title": "Principal teknisk arkitekt", "band": "8c", "summary": "", "pcfLevel": "Principal technical architect", "pcfLevelDescription": "A principal technical architect leads at the highest level and is responsible for making sure the strategy is agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across organisations\n- proactively seek opportunities for digital transformation\n- support multiple teams, finding and using best practice and emerging technologies\n- inspire other architects and help them understand how to deliver the goals of the organisation\n- be responsible for governance, solving complex and high risk issues or delivering architecture design", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens strategi, principer och standarder för teknisk arkitektur.", "Styra den tekniska designen i hela organisationen, inklusive det tekniska designrådet.", "Ge ledningsgruppen råd om större teknikbeslut, såsom driftstrategi och konsolidering av plattformar.", "Företräda organisationen i tekniska gemenskaper och standardgemenskaper över organisationer.", "Inspirera och utveckla arkitekter i hela organisationen." ], "qualifications": [ "Omfattande erfarenhet av att leda teknisk arkitektur över flera team eller organisationer." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "technical-architect--band-8c--principal-technical-architect.tsv" } ], "sources": [] }, { "id": "data-architect", "slug": "dataarkitekt", "title": "Dataarkitekt", "family": "architecture", "summary": "Dataarkitekter utformar hur organisationen strukturerar, lagrar, flyttar och styr sina hälso- och vårddata, så att de kan användas tryggt för direkt vård, tjänsteplanering och forskning. De utformar datamodeller, dataplattformar och dataflöden, fastställer datastandarder och ser till att klinisk betydelse, kvalitet och sekretess bevaras från början till slut.", "healthContext": [ "Hälsodata måste behålla sin kliniska betydelse, så datamodeller använder kliniska terminologier såsom SNOMED CT och klassifikationer såsom ICD.", "Data som används för direkt vård och data som används för planering eller forskning har olika rättsliga grunder, så arkitekter utformar för separation, avidentifiering och kontrollerad åtkomst.", "Data kommer från många kliniska system och vårdsystem av varierande kvalitet, så arkitekter utformar för kontroller av datakvalitet, patientmatchning och härkomst.", "Delade vårdjournaler och datautbyte bygger på gemensamma modeller såsom HL7 FHIR-resurser och överenskomna nationella eller internationella datamängder.", "Journaler måste bevaras under långa tider, så designer måste planera för arkivering och åtkomst till historiska data." ], "pcfRole": { "name": "Data architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-architect/", "description": "A data architect sets the vision for the organisation’s use of data, through data design, to ensure that data is managed properly and meets the organisation’s needs.", "family": "Architecture" }, "esco": [ "8d9ec84d-cf2d-4179-87bc-335cda54a427", "1562c7a3-c7d9-419d-b9b6-db26610bcf84" ], "levels": [ { "id": "data-architect", "slug": "dataarkitekt", "title": "Dataarkitekt", "band": "8a", "summary": "", "pcfLevel": "Data architect", "pcfLevelDescription": "A data architect designs and builds data models to fulfil the strategic data needs of the organisation, as defined by chief data architects.\n\nAt this role level, you will:\n- design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy\n- provide input into data dictionaries\n- define and maintain the data technology architecture, including metadata, integration and business intelligence or data warehouse architecture", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma logiska och fysiska datamodeller för kliniska och operativa data, med kliniska terminologier där det behövs.", "Utforma dataflöden och komponenter i dataplattformen, såsom datalager, lakehouse och integrationsskikt.", "Definiera metadata, poster i dataordlistan och härkomst för datamängderna inom ditt område.", "Utforma avidentifiering och åtkomstkontroller så att data endast används för sitt lagliga ändamål.", "Arbeta med kollegor inom datakvalitet och klinisk kodning för att åtgärda strukturella orsaker till dåliga data.", "Vägleda datautvecklare och analytiker i datamodeller och standarder." ], "qualifications": [ "Betydande erfarenhet av datamodellering och utformning av dataplattformar, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Planering, policy och handlingsfrihet poängsätts över profilen för band 7 eftersom arbetet utformar dataplattformar och kontroller som används över många tjänster.", "selfAssessmentFile": "data-architect--band-8a--data-architect.tsv" }, { "id": "senior-data-architect", "slug": "senior-dataarkitekt", "title": "Senior dataarkitekt", "band": "8b", "summary": "", "pcfLevel": "Senior data architect", "pcfLevelDescription": "A senior data architect delivers the vision for the organisation as set by the chief data architect.\n\nAt this role level, you will:\n- design data models and metadata systems\n- help chief data architects to interpret an organisation’s needs\n- provide oversight and advice to other data architects who are designing and producing data artefacts\n- design and support the management of data dictionaries\n- make sure that your teams are working to the standards set for the organisation by the chief data architects\n- work with technical architects to make sure that an organisation’s systems are designed in accordance with the appropriate data architecture", "civilServiceGrades": "G7/G6", "responsibilities": [ "Utforma dataarkitekturen för en större domän, såsom den delade vårdjournalen eller analysplattformen.", "Se till att datadesigner i olika team följer organisationens datastandarder och modeller.", "Utforma hur data delas med partnerorganisationer, inklusive standarder, kontroller och avtal om datadelning.", "Ge kollegor inom informationsstyrning och klinisk säkerhet råd om datariskerna i nya designer.", "Granska och vägleda dataarkitekters arbete." ], "qualifications": [ "Omfattande erfarenhet av dataarkitektur för komplexa organisationer." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "data-architect--band-8b--senior-data-architect.tsv" }, { "id": "chief-data-architect", "slug": "chefsdataarkitekt", "title": "Chefsdataarkitekt", "band": "8c", "summary": "", "pcfLevel": "Chief data architect", "pcfLevelDescription": "A chief data architect sets the vision for the organisation’s use of data as directed by the appropriate governance body.\n\nAt this role level, you will:\n- oversee the design of multiple data models and have a broad understanding of how each model fulfils the needs of the organisation\n- be accountable for supporting and aligning to the organisation’s data strategy\n- champion data architecture both internally and through collaborating and communicating at the most senior levels across government\n- set the standards and ways of working for the data architecture community\n- be accountable for assuring data models at the level of a project or enterprise\n- provide advice to project teams and oversee the management of the full data product life cycle\n- be responsible for ensuring that the organisation’s systems are designed in accordance with the enterprise data architecture", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens vision och färdplan för dataarkitektur, i linje med dess datastrategi.", "Äga organisationens övergripande datamodell, datastandarder och dataordlista.", "Ge ledningsgruppen och organen för datastyrning råd om dataarkitektur, risker och investeringar.", "Företräda organisationen i arbete med datastandarder och interoperabilitet över organisationer.", "Leda praktiken för dataarkitektur och utveckla dess medarbetare." ], "qualifications": [ "Omfattande erfarenhet av att leda dataarkitektur över organisationer." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "data-architect--band-8c--chief-data-architect.tsv" } ], "sources": [] }, { "id": "security-architect", "slug": "säkerhetsarkitekt", "title": "Säkerhetsarkitekt", "family": "architecture", "summary": "Säkerhetsarkitekter utformar säkerheten i organisationens digitala hälso- och vårdtjänster, så att patientinformation förblir konfidentiell, korrekt och tillgänglig när vården behöver den. De fastställer säkerhetsmönster och kontroller, bedömer säkerhetsrisken i nya designer och leverantörer och hjälper team att fatta riskbaserade beslut som håller tjänster både säkra och användbara för kliniker och patienter.", "healthContext": [ "Hälso- och sjukvårdsorganisationer är frekventa mål för ransomware och datastöld, och en attack kan stoppa kliniska tjänster, så tillgänglighet är lika viktig som sekretess.", "Säkerhetskontroller får inte stå i vägen för akut vård, så designer balanserar stark autentisering mot snabb åtkomst i kliniska miljöer.", "Uppkopplade medicintekniska produkter och äldre kliniska system kan ofta inte patchas snabbt, så arkitekter utformar kompenserande kontroller såsom segmentering.", "Många medarbetare, partnerorganisationer och leverantörer behöver åtkomst till patientjournaler, så identitet, rollbaserad åtkomst och granskningsspår är centrala.", "Säkerhetsdesigner måste stödja plikter inom informationsstyrning och publicerade säkerhetsstandarder, såsom ISO/IEC 27001." ], "pcfRole": { "name": "Security architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/security-architect/", "description": "A security architect designs and builds secure solutions.", "family": "Architecture" }, "esco": [ "e1c72b5f-4c5c-487c-a6df-e84b64a51dae", "7754d570-9519-48c2-b1c9-8e165f8bca0f" ], "levels": [ { "id": "security-architect", "slug": "säkerhetsarkitekt", "title": "Säkerhetsarkitekt", "band": "8a", "summary": "", "pcfLevel": "Security architect", "pcfLevelDescription": "A security architect creates and designs security for a system or service, maintains security documentation and develops architecture patterns and security approaches to new technologies.\n\nAt this role level, you will:\n- recommend security controls and identify solutions that support a business objective\n- provide specialist advice and recommend approaches across teams and various stakeholders\n- communicate widely with other stakeholders\n- advise on important security-related technologies and assess the risk associated with proposed changes\n- inspire and influence others to execute security principles\n- help review other people’s work", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Utforma säkerhetskontroller för tjänster och system, inklusive identitet, kryptering, loggning och nätverksskydd.", "Bedöma säkerheten i nya designer och leverantörsprodukter och registrera risker och rekommenderade kontroller.", "Ta fram säkerhetsmönster som leveransteam kan återanvända, till exempel för patientinloggning och enkel inloggning för personal.", "Ge råd om kompenserande kontroller för medicintekniska produkter och äldre kliniska system som inte lätt kan uppdateras.", "Arbeta med kollegor inom informationsstyrning och klinisk säkerhet så att risker för säkerhet, integritet och patientsäkerhet bedöms tillsammans.", "Coacha säkerhetsingenjörer och andra arkitekter i säker design." ], "qualifications": [ "Betydande erfarenhet av säkerhetsarkitektur eller säkerhetsutveckling, på en nivå motsvarande en masterexamen.", "En erkänd säkerhetskvalifikation eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 6) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Analys och handlingsfrihet poängsätts över profilen för band 7 eftersom arbetet utformar säkerhet för kritiska kliniska system med liten tillsyn.", "selfAssessmentFile": "security-architect--band-8a--security-architect.tsv" }, { "id": "lead-security-architect", "slug": "ledande-säkerhetsarkitekt", "title": "Ledande säkerhetsarkitekt", "band": "8b", "summary": "", "pcfLevel": "Lead security architect", "pcfLevelDescription": "A lead security architect undertakes complex work of a high risk level, often working on several projects.\n\nAt this role level, you will:\n- interact with senior stakeholders across departments\n- reach and influence a wide range of people across larger teams and communities\n- research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate design decisions\n- develop vision, principles and strategy for security architects for one project or technology\n- work out subtle security needs\n- understand the impact of decisions, balancing requirements and deciding between approaches\n- produce particular patterns and support quality assurance\n- be the point of escalation for architects in lower grade roles\n- lead the technical design of systems and services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda säkerhetsarkitekturen för flera högriskfyllda projekt eller ett större område, såsom kliniska system eller molndrift.", "Fastställa säkerhetsprinciper och standarder för designer inom ditt område och kvalitetssäkra dem i designråd.", "Ge seniora riskägare råd om säkerhetsrisker och alternativen för att hantera dem.", "Utforma säkerhet för data som delas med partnerorganisationer och leverantörer.", "Leda och utveckla säkerhetsarkitekter." ], "qualifications": [ "Omfattande erfarenhet av säkerhetsarkitektur för komplexa tjänster." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "expert", "levelNumber": 4 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "security-architect--band-8b--lead-security-architect.tsv" }, { "id": "principal-security-architect", "slug": "principal-säkerhetsarkitekt", "title": "Principal säkerhetsarkitekt", "band": "8c", "summary": "", "pcfLevel": "Principal security architect", "pcfLevelDescription": "A principal security architect works on services of high complexity and risk, making decisions to enable the business to achieve its needs.\n\nAt this role level, you will:\n- work on projects with high strategic impact, setting a strategy that can be used in the long term and across the breadth of the organisation\n- communicate with a broad range of senior stakeholders and be responsible for defining the vision, principles and strategy for security architects\n- recommend security design across several projects or technologies, up to an organisational or inter-organisational level\n- have a deep and evolving level of technical expertise, so you can act as an exemplar\n- make and influence important business and architectural decisions\n- research, identify, validate and adopt new technologies and methodologies\n- be a recognised expert and demonstrate this expertise by solving unprecedented issues and problems\n- further the profession, demonstrating and sharing best practice within and outside the organisation", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens vision, principer och strategi för säkerhetsarkitektur.", "Ge ledningsgruppen och styrelsen råd om cybersäkerhetsrisker för patientvård och tjänster.", "Se till att cyberåterhämtning, inklusive återställning efter en större attack, utformas in i kritiska kliniska tjänster.", "Företräda organisationen i gemenskaper för cybersäkerhet och standarder över organisationer.", "Leda praktiken för säkerhetsarkitektur och utveckla dess medarbetare." ], "qualifications": [ "Omfattande erfarenhet av att leda säkerhetsarkitektur över organisationer." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "expert", "levelNumber": 4 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "security-architect--band-8c--principal-security-architect.tsv" } ], "sources": [] }, { "id": "network-architect", "slug": "nätverksarkitekt", "title": "Nätverksarkitekt", "family": "architecture", "summary": "Nätverksarkitekter utformar de lokala nät, regionnät, trådlösa nät och molnnät som kopplar samman organisationens enheter, personal, kliniska system och medicintekniska produkter. De ser till att nät är snabba, motståndskraftiga och säkra nog för en vård som aldrig stannar, och planerar hur nät förändras när tjänster flyttar till molnet och kopplas till partnerorganisationer.", "healthContext": [ "Kliniska system, telefoni och medicintekniska produkter är beroende av nätverket, så ett avbrott kan stoppa vården; designer behöver motståndskraft och testad redundans.", "Nät bär ofta uppkopplade medicintekniska produkter som är svåra att patcha, så arkitekter utformar segmentering och övervakning för att skydda dem.", "Personal arbetar på sjukhus, mottagningar, i närsjukvården och i patienters hem, så designer måste stödja säker mobil åtkomst och fjärråtkomst.", "Nät kopplas till gemensamma hälso- och vårdnät och partnerorganisationer, som ställer egna krav på anslutning och säkerhet.", "Ändringar i kliniska miljöer måste planeras noggrant kring patientvården, till exempel genom att lägga arbete utanför hektiska perioder." ], "pcfRole": { "name": "Network architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/network-architect/", "description": "A network architect is responsible for network designs and specifications, including cloud networks.", "family": "Architecture" }, "esco": [ "e0b544dd-b621-4126-a55e-054af25c6ea0" ], "levels": [ { "id": "associate-network-architect", "slug": "biträdande-nätverksarkitekt", "title": "Biträdande nätverksarkitekt", "band": "6", "summary": "", "pcfLevel": "Associate network architect", "pcfLevelDescription": "An associate network architect works with network architects on designs and specifications, with guidance.\n\nAt this role level, you will:\n- be aware and knowledgeable of new technology solutions and produce network design policy\n- draft recommendations for network support, creating and maintaining network plans and planning infrastructure runs\n- ensure designs meet SLAs (service level agreements) and develop an understanding of common tools\n- have an understanding of one or two of the following network technologies: LAN (local area network), WAN (wide area network), wifi, data centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, network specific security and remote access technologies and approaches\n- collaborate with engineers to ensure systems are practically designed", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Utkasta nätverksdesigner, diagram och specifikationer med vägledning från nätverksarkitekter.", "Inventera platser och samla in krav för kliniska miljöer, inklusive trådlös täckning och enhetsanslutningar.", "Hålla register över nätverkstopologi, adressering och anslutna enheter uppdaterade.", "Kontrollera att designer uppfyller servicenivåer och säkerhetsstandarder före granskning." ], "qualifications": [ "En examen i datavetenskap eller nätverk, en erkänd nätverkskvalifikation eller motsvarande erfarenhet.", "Specialistkunskap om nätverksdesign, på nivå med en påbyggnadsexamen eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 5) eftersom annonser inom hälso- och sjukvården placerar rollen i band 6. Kunskap poängsätts på nivå med en påbyggnadsexamen, och informationsresurser på nivå 5 eftersom arbetet utformar delar av det nät som stora informationssystem är beroende av.", "selfAssessmentFile": "network-architect--band-6--associate-network-architect.tsv" }, { "id": "network-architect", "slug": "nätverksarkitekt", "title": "Nätverksarkitekt", "band": "7", "summary": "", "pcfLevel": "Network architect", "pcfLevelDescription": "A network architect has responsibility for network designs and specifications to support business strategies using common tools.\n\nAt this role level, you will:\n- research new technologies and solutions, and ensure appropriate levels of assurance\n- plan, direct and co-ordinate activities, engaging with other stakeholders to manage and implement a programme\n- agree SLAs (service level agreements) and engage with third party vendors\n- have an understanding of most of the following network technologies: LAN (local area network), WAN (wide area network), wifi, data-centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, network-specific security and remote access technologies and approaches\n- coach and mentor associate network architects where appropriate\n- collaborate with engineers to ensure systems are practically designed", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma lösningar för lokala nät, regionnät, trådlösa nät och molnnät för platser och tjänster.", "Utforma nätverkssegmentering för medicintekniska produkter, kliniska system och gästtillgång.", "Planera nätverksändringar i kliniska miljöer tillsammans med tjänsteansvariga så att vården inte störs.", "Komma överens med leverantörer om servicenivåer och med partnernät om anslutningskrav.", "Bedöma ny nätverksteknik och hur den passar organisationens säkerhetsstandarder." ], "qualifications": [ "Specialistkunskap om nätverksarkitektur, på masternivå eller motsvarande erfarenhet.", "Erfarenhet av att utforma och stödja företagsnät." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 6) eftersom annonser inom hälso- och sjukvården placerar rollen i band 7. Kunskap poängsätts på masternivå eller motsvarande för specialistkunskap över lokala nät, regionnät, trådlösa nät och molnnät.", "selfAssessmentFile": "network-architect--band-7--network-architect.tsv" }, { "id": "lead-network-architect", "slug": "ledande-nätverksarkitekt", "title": "Ledande nätverksarkitekt", "band": "8a", "summary": "", "pcfLevel": "Lead network architect", "pcfLevelDescription": "A lead network architect is accountable for designs and networks representing their business area.\n\nAt this role level, you will:\n- be a point of escalation\n- actively input into governance forums that determine IT strategy\n- cascade messages, standards and best practice from other architecture teams and design authorities to the network architecture team\n- act as a subject matter expert for network architects\n- represent network architects internally and externally\n- have an understanding of all network technology including LAN (local area network), WAN (wide area network), wifi, data centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, and network specific security and remote access technologies and approaches\n- champion new technologies and solutions\n- coach and mentor network architects and associate network architects\n- be a strategic thinker who can communicate network concepts to technical and non-technical stakeholders", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Äga nätverksarkitekturen för organisationen, inklusive dess platser, datacenter och molnanslutningar.", "Fastställa designstandarder för nätverk och kvalitetssäkra designer i designrådet.", "Utforma nätverkets motståndskraft och återställning för kritiska kliniska tjänster och se till att den testas.", "Ge råd om nätverksinvesteringar, leverantörsavtal och nätverksriskerna med nya tjänster.", "Vara den expertinstans som frågor eskaleras till och vägleda andra nätverksarkitekter och ingenjörer." ], "qualifications": [ "Betydande erfarenhet av nätverksarkitektur för komplexa organisationer, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "expert", "levelNumber": 4 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "6", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 572, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Informationsresurser är nivå 6 eftersom arbetet äger den nätverksarkitektur som alla organisationens informationssystem är beroende av.", "selfAssessmentFile": "network-architect--band-8a--lead-network-architect.tsv" } ], "sources": [] }, { "id": "business-architect", "slug": "verksamhetsarkitekt", "title": "Verksamhetsarkitekt", "family": "architecture", "summary": "Verksamhetsarkitekter bygger en tydlig, sammanhängande bild av hur organisationen levererar hälso- och sjukvård: dess förmågor, tjänster, vårdförlopp, processer och information. De använder bilden för att visa var förändring behövs, koppla strategi till program och se till att digital förändring förbättrar vården för patienter och arbetslivet för kliniker och vårdpersonal.", "healthContext": [ "Vårdförlopp korsar team, miljöer och organisationer, så verksamhetsarkitekter modellerar tjänster utifrån patientens perspektiv och inte bara per avdelning.", "Förändringar i kliniska processer kan påverka patientsäkerhet och personalens arbetsbelastning, så modeller byggs tillsammans med kliniker och vårdpersonal och kontrolleras mot verklig praktik.", "Hälso- och sjukvårdsstrategi formas av politik, reglering och finansieringsregler, som arkitekter måste översätta till praktiska förändringar av förmågor.", "Många förmågor delas med partnerorganisationer, så arkitekter hjälper till att komma överens om vem som gör vad och var information måste flöda." ], "pcfRole": { "name": "Business architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/business-architect/", "description": "A business architect develops an integrated view of an enterprise, such as a business area or organisation. They use this view to help their organisation put its strategy in place.\n\nIn this role, you will:\n- understand and apply business architectural principles, techniques, and tools to business challenges\n- ensure design work from projects and programmes aligns with strategy\n- ensure business change is implemented effectively to meet strategy\n- aggregate and disaggregate complex information from across your organisation\n- communicate complex information about the organisation to stakeholders", "family": "Architecture" }, "esco": [ "2bef94db-0088-4507-982a-2ca717529adb", "4b3201cb-ffc5-4f61-9fc3-5c0f0038fa5f" ], "levels": [ { "id": "trainee-business-architect", "slug": "verksamhetsarkitekt-trainee", "title": "Verksamhetsarkitekt (trainee)", "band": "6", "summary": "", "pcfLevel": "Trainee business architect", "pcfLevelDescription": "A trainee business architect supports the more senior business architect roles. They also receive training on the tasks they support so they can work on their own.\n\nAt this role level, you will:\n- develop your knowledge of the frameworks, practice, and principles of business architecture\n- work with other business architects to support the production of clear business architecture outputs\n- support during workshops and meetings with stakeholders in the organisation", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Lära sig metoder för verksamhetsarkitektur, såsom modellering av förmågor, värdeströmmar och processer, genom utbildning och praktik.", "Samla information om tjänster och vårdförlopp genom intervjuer, dokument och observation.", "Utkasta förmågekartor och processmodeller med vägledning från verksamhetsarkitekter.", "Hjälpa till att genomföra workshoppar med kliniker, vårdpersonal och chefer och skriva ner resultaten." ], "qualifications": [ "En examen eller motsvarande erfarenhet inom verksamhet, analys eller ett närliggande ämne.", "Specialistutbildning i metoder för verksamhetsarkitektur, på nivå med en påbyggnadsexamen eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 5) eftersom annonser inom hälso- och sjukvården placerar rollen i band 6. Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "business-architect--band-6--trainee-business-architect.tsv" }, { "id": "associate-business-architect", "slug": "biträdande-verksamhetsarkitekt", "title": "Biträdande verksamhetsarkitekt", "band": "7", "summary": "", "pcfLevel": "Associate business architect", "pcfLevelDescription": "An associate business architect uses their knowledge and experience to address business scenarios. They continue to get support and training for their role.\n\nAt this role level, you will:\n- apply architectural methods following direction and wider strategy to produce outputs\n- break down complexity and produce clear outputs\n- explain complex business problems using clear language and artefacts\n- bring together disconnected information to inform decision making\n- recognise issues that cut across different areas of the organisation and present opportunities for improvement", "civilServiceGrades": "SEO", "responsibilities": [ "Modellera förmågor, tjänster och vårdförlopp för en del av organisationen.", "Analysera modeller för att hitta luckor, dubbelarbete och problemområden för patienter och personal.", "Samla information från olika team och organisationer som underlag till beslut om förändring.", "Förklara komplexa tjänsteproblem för intressenter med tydliga modeller och klarspråk.", "Hålla förrådet för verksamhetsarkitektur korrekt och kopplat till applikations- och datamodeller." ], "qualifications": [ "Specialistkunskap om verksamhetsarkitektur eller verksamhetsanalys, på masternivå eller motsvarande erfarenhet.", "Erfarenhet av verksamhetsanalys eller tjänstedesign." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 483, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 6) eftersom annonser inom hälso- och sjukvården placerar rollen i band 7. Kunskap poängsätts på masternivå eller motsvarande, eftersom arbetet modellerar och analyserar tjänster och vårdförlopp över team och organisationer.", "selfAssessmentFile": "business-architect--band-7--associate-business-architect.tsv" }, { "id": "business-architect", "slug": "verksamhetsarkitekt", "title": "Verksamhetsarkitekt", "band": "8a", "summary": "", "pcfLevel": "Business architect", "pcfLevelDescription": "A business architect uses their knowledge and experience to understand business scenarios, communicate the issues and recommend next steps. They support and guide other business architects.\n\nAt this role level, you will:\n- support executive level work and management of the business architecture practice\n- guide others in using appropriate business architectural tools and methods\n- understand and apply business architectural principles, techniques, and tools to business scenarios\n- create business architecture artefacts, including abstract representations of the organisation, knowing when to apply them\n- develop standard and scalable models to collect, aggregate, or disaggregate complex information", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Ta fram nuvarande och önskade verksamhetsarkitekturer för ett större tjänsteområde, såsom akutvård eller närsjukvård.", "Översätta strategi och policy till förändringar av förmågor och en färdplan för förändring.", "Kontrollera att program- och projektomfattning passar den önskade verksamhetsarkitekturen.", "Arbeta med kliniska ledare för att bedöma hur föreslagna förändringar påverkar vårdförlopp, säkerhet och personalens arbetsbelastning.", "Vägleda andra verksamhetsarkitekter i metoder och verktyg." ], "qualifications": [ "Betydande erfarenhet av verksamhetsarkitektur, verksamhetsanalys eller tjänstedesign, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placerad högre än UK GDaD PCF:s förslag på grad (band 7) eftersom annonser inom hälso- och sjukvården placerar rollen i band 8a. Planering, policy och handlingsfrihet poängsätts över profilen för band 7 eftersom arbetet omsätter strategi till en färdplan för förändring för ett större tjänsteområde.", "selfAssessmentFile": "business-architect--band-8a--business-architect.tsv" }, { "id": "lead-business-architect", "slug": "ledande-verksamhetsarkitekt", "title": "Ledande verksamhetsarkitekt", "band": "8b", "summary": "", "pcfLevel": "Lead business architect", "pcfLevelDescription": "A lead business architect uses their expert knowledge and experience to direct the work addressing high level and complex business scenarios. They support and lead other business architects.\n\nAt this role level, you will:\n- be accountable for outputs produced by the business architecture team\n- lead and direct the application of architectural principles, methods, and tools to business scenarios\n- use architectural methods to form a view of the whole enterprise in a way that is easily understood by stakeholders\n- work with stakeholders at executive levels\n- provide overall direction, guidance, and definition of business architecture to support strategy\n- develop and maintain a strong business architecture capability through coaching, mentoring, and training", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda praktiken för verksamhetsarkitektur och vara ansvarig för dess resultat.", "Upprätthålla den organisationsövergripande bilden av förmågor, tjänster och vårdförlopp och hålla den lättbegriplig.", "Ge direktörer råd om prioriteringar för förändring och hur investeringsportföljer passar strategin.", "Arbeta med partnerorganisationer för att komma överens om gemensamma förmågor och ansvar över vårdförlopp.", "Leda och utveckla verksamhetsarkitekter." ], "qualifications": [ "Omfattande erfarenhet av att leda verksamhetsarkitektur i en komplex organisation." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "business-architect--band-8b--lead-business-architect.tsv" } ], "sources": [] }, { "id": "data-analyst", "slug": "dataanalytiker", "title": "Dataanalytiker", "family": "data", "summary": "Dataanalytiker omvandlar hälso- och vårddata till information som hjälper kliniker, chefer och planerare att fatta beslut. De förbereder, länkar och analyserar data från kliniska, operativa och patientrapporterade källor och presenterar dem i rapporter, översikter och underlag. De ser till att deras analys är korrekt, reproducerbar och hanterar konfidentiella patientdata tryggt.", "healthContext": [ "Mycket av data beskriver enskilda patienter, så analytiker arbetar med pseudonymiserade data där de kan och kontrollerar resultat för risk för röjande innan de lämnas ut.", "Hälsodata registreras med kliniska terminologier och klassifikationer såsom SNOMED CT och ICD, så analytiker behöver veta hur koder används och var de kan vilseleda.", "Datakvaliteten varierar mellan vårdmiljöer och system, och luckor påverkar ofta vissa patientgrupper mer än andra, så analytiker kontrollerar skevhet innan de drar slutsatser.", "Analys kan förändra hur tjänster planeras, finansieras och levereras, så resultat behöver tydliga förbehåll och får inte överdriva säkerheten." ], "pcfRole": { "name": "Data analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-analyst/", "description": "A data analyst collects, manages, explores and shares data to support organisational objectives and deliver business impact.\n\nIn this role, you will:\n- identify, collect and move data between a range of systems\n- apply data analysis and data visualisation tools and techniques\n- prepare, manage and model data, following appropriate standards and practices\n- communicate data, insights and conclusions in appropriate formats", "family": "Data" }, "esco": [ "d3edb8f8-3a06-47a0-8fb9-9b212c006aa2" ], "levels": [ { "id": "associate-data-analyst", "slug": "biträdande-dataanalytiker", "title": "Biträdande dataanalytiker", "band": "5", "summary": "", "pcfLevel": "Associate data analyst", "pcfLevelDescription": "An associate data analyst supports data analysis activities and projects. They develop their skills in data analysis by working closely with other data professionals.\n\nAt this role level, you will:\n- support the development and delivery of data analysis and data projects\n- develop analytical approaches and data visualisations, under supervision\n- work with others to understand roles within a multi-disciplinary team and how data analysts work with them", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Ta fram rutinrapporter och översikter om verksamhet, väntetider och användning av tjänster, enligt överenskomna metoder.", "Rensa och förbereda utdrag från patientadministrativa, kliniska och operativa system under handledning.", "Kontrollera resultat mot regler för datakvalitet och rapportera problem till rätt dataägare.", "Tillämpa undertryckning av små tal och andra regler för röjande innan resultat delas.", "Besvara okomplicerade databegäranden från kliniska och operativa team." ], "qualifications": [ "En examen i ett numeriskt ämne, en lärlingsutbildning inom analys eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-5--associate-data-analyst.tsv" }, { "id": "data-analyst", "slug": "dataanalytiker", "title": "Dataanalytiker", "band": "6", "summary": "", "pcfLevel": "Data analyst", "pcfLevelDescription": "A data analyst contributes to the planning, analysis and implementation of data. They work to appropriate standards and ensure data is used to achieve the team's goals.\n\nAt this role level, you will:\n- prepare and manage data\n- apply appropriate techniques, tools and processes to effectively analyse data\n- communicate data to stakeholders with different needs", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma och genomföra analyser som besvarar frågor från kliniska, operativa och planerande team.", "Länka patientnära data från olika källor tryggt, med pseudonymiserade identifierare och överenskomna länkningsmetoder.", "Skriva reproducerbar analyskod och dokumentera metoder, antaganden och datakällor.", "Förklara resultat och deras begränsningar för kliniker och chefer på klarspråk.", "Kontrollera analys för skevhet mellan patientgrupper, såsom efter ålder, kön, etnicitet och social utsatthet.", "Stödja biträdande analytiker och granska deras arbete." ], "qualifications": [ "En examen i ett numeriskt ämne, eller motsvarande erfarenhet.", "Erfarenhet av att analysera och presentera komplexa data." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-6--data-analyst.tsv" }, { "id": "senior-data-analyst", "slug": "senior-dataanalytiker", "title": "Senior dataanalytiker", "band": "7", "summary": "", "pcfLevel": "Senior data analyst", "pcfLevelDescription": "A senior data analyst leads data analysis in a team or across an area. They ensure data is appropriately prepared, managed and used, and that data analysis outcomes align with the organisation's goals.\n\nAt this role level, you will:\n- guide others in appropriate practices for preparing, managing and using data\n- lead the application and improvement of processes and ways of working with data\n- lead communication of data and data projects with stakeholders, adapting to their needs and requirements", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda analys för ett tjänsteområde, såsom akutvård, cancer eller psykisk hälsa, och komma överens om prioriteringar med dess ledare.", "Fastställa metoder och kvalitetssäkring för teamets analys, inklusive kollegial granskning av kod och resultat.", "Leda komplexa länkningsprojekt över vårdmiljöer och komma överens om deras grund inom informationsstyrning.", "Presentera resultat för seniora kliniska grupper och ledningsgrupper och ge råd om vad de betyder för tjänster.", "Arbeta med datautvecklare och dataägare för att åtgärda grundorsakerna till dålig datakvalitet.", "Coacha och utveckla analytiker i teamet." ], "qualifications": [ "Betydande erfarenhet av att leda dataanalys, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 480, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-7--senior-data-analyst.tsv" }, { "id": "principal-data-analyst", "slug": "principal-dataanalytiker", "title": "Principal dataanalytiker", "band": "8b", "summary": "", "pcfLevel": "Principal data analyst", "pcfLevelDescription": "A principal data analyst leads teams or significant areas of work in data analysis. They determine and implement appropriate standards, processes and structures to ensure data is prepared, managed and used effectively within the organisation.\n\nAt this role level, you will:\n- influence organisational decision making on data analysis and the use of data\n- oversee continuous improvement of the organisation's data practices and management\n- represent the data analyst community inside and outside of the organisation", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa organisationens standarder för dataanalys, kvalitetssäkring och reproducerbar analytisk praxis.", "Ge ledningen och kliniska ledare råd om underlaget bakom större beslut om tjänster och investeringar.", "Leda den analytiska gemenskapen, inklusive dess utbildning, verktyg och karriärutveckling.", "Forma arrangemang för datadelning och länkning med hälso- och vårdpartner.", "Ha linjeansvar för seniora analytiker och se till att teamet har den kapacitet och de färdigheter det behöver." ], "qualifications": [ "Omfattande erfarenhet av att leda dataanalys i en organisation." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-8b--principal-data-analyst.tsv" } ], "sources": [] }, { "id": "performance-analyst", "slug": "prestationsanalytiker", "title": "Prestationsanalytiker", "family": "data", "summary": "Prestationsanalytiker mäter hur väl organisationens digitala hälso- och vårdtjänster fungerar för patienter, tjänsteanvändare, kliniker och vårdpersonal. De sätter upp ramverk för mätning, samlar in och analyserar användnings- och utfallsdata och hjälper produktteam och tjänsteledare att förstå om förändringar förbättrar tillgång, upplevelse, säkerhet och effektivitet.", "healthContext": [ "Framgångsmått går bortom digitalt användande och omfattar effekter på vården, såsom uteblivna besök, väntetider, trygg triage och frigjord personaltid.", "Analys och spårning av hälso- och vårdtjänster kan avslöja känslig information, såsom vilket tillstånd en person sökt på, så mätning måste respektera samtycke, regler för kakor och sekretess.", "Digitala tjänster får inte vidga ojämlikhet i hälsa, så analytiker tittar på användande och utfall för grupper som är mindre benägna att använda digitala tjänster.", "Prestationsdata kan rapporteras till styrelser, beställare och tillsynsmyndigheter, så definitioner måste vara konsekventa och väl dokumenterade." ], "pcfRole": { "name": "Performance analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/performance-analyst/", "description": "A performance analyst conducts analysis. In this role, you will develop performance measurement frameworks - Key Performance Indicators (KPIs), goals, user needs and benefits - and analyse the performance of a service or product against these, adapting your approach and framework appropriately and in line with any changes.", "family": "Data" }, "esco": [ "d3edb8f8-3a06-47a0-8fb9-9b212c006aa2", "207d7b18-6540-432e-8aa6-785ed434572f" ], "levels": [ { "id": "associate-performance-analyst", "slug": "biträdande-prestationsanalytiker", "title": "Biträdande prestationsanalytiker", "band": "4", "summary": "", "pcfLevel": "Associate performance analyst", "pcfLevelDescription": "An associate performance analyst is an entry-level role requiring numeracy and some experience in analysis or data handling.\n\nAt this role level, you will:\n- have the aptitude to learn to use analytical tools and produce standardised reports and charts\n- start by working on projects with limited scope under the guidance of performance analysts and more senior role levels, replicating existing analysis and data techniques\n- progress to greater independence (where appropriate)\n- have the opportunity to develop an understanding of the wider analytics context, tools and techniques\n- be responsible for the accuracy and quality of data and analysis, and how they are used\n- engage with the performance analysis community", "civilServiceGrades": "AO/EO", "responsibilities": [ "Ta fram regelbundna rapporter om hur patienter och personal använder digitala tjänster, såsom registreringar, slutföranden och punkter där användare hoppar av.", "Kontrollera analys- och spårningsdata för luckor och fel och rapportera dem till teamet.", "Följa organisationens regler om samtycke och sekretess vid insamling och delning av användningsdata.", "Hjälpa produktteam att besvara enkla frågor om användningen av tjänster." ], "qualifications": [ "God räknefärdighet och viss erfarenhet av att hantera eller analysera data, eller motsvarande." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-4--associate-performance-analyst.tsv" }, { "id": "performance-analyst", "slug": "prestationsanalytiker", "title": "Prestationsanalytiker", "band": "6", "summary": "", "pcfLevel": "Performance analyst", "pcfLevelDescription": "A performance analyst has a strong understanding of a wide range of sources and analytical tools needed for the project they are working on.\n\nAt this role level, you will:\n- be responsible for the performance analysis in your given area\n- help the project team measure and assess outcomes (for example, what good looks like and how it will be measured)\n- help to plan and ensure project delivery\n- find opportunities to share information with the project team, community colleagues and others\n- work independently, but know to seek guidance when necessary\n- be adaptable in applying analysis techniques to new contexts, especially when acting as the sole representative for performance analysts on a project\n- create a performance measurement framework for a project with the wider team, including identifying reporting requirements, advising on procurement, implementation and validation of tools to deliver against these requirements\n- be responsible for the accuracy and quality of data and analysis, and how they are used\n- be engaged with, and actively contribute to, the performance analysis community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Komma överens med produktteam och kliniska ledare om hur framgång ser ut för en tjänst, inklusive effekter på vård och personal.", "Sätta upp och validera analys så att spårning är korrekt, proportionerlig och respekterar samtycke.", "Kombinera digital analys med operativa data, såsom besök och remisser, för att visa effekten av förändringar.", "Analysera användande och utfall för olika patientgrupper och lyfta risker för digitalt utanförskap.", "Presentera resultat för produktteam och tjänsteledare och rekommendera förbättringar." ], "qualifications": [ "En examen i ett numeriskt ämne, eller motsvarande erfarenhet.", "Erfarenhet av att mäta digitala tjänsters prestation." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "working", "levelNumber": 2 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 411, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-6--performance-analyst.tsv" }, { "id": "senior-performance-analyst", "slug": "senior-prestationsanalytiker", "title": "Senior prestationsanalytiker", "band": "7", "summary": "", "pcfLevel": "Senior performance analyst", "pcfLevelDescription": "A senior performance analyst looks to delegate, automate or upskill others in analysis where possible and appropriate, provide leadership within their team and proactively use analysis to improve services.\n\nAt this role level, you will:\n- potentially manage one or more performance analysts\n- be proficient in a wide range of tools\n- ensure the team is equipped with the required skills according to the strategy set out by the head of performance analysis\n- be skilled and experienced at carrying out the day-to-day activities of a performance analyst, including setting up performance measurement frameworks\n- carry out increasingly complex analysis, working with other teams where necessary\n- actively contribute to the performance analysis community within your department or organisation, while forging links with other analytical disciplines\nAs a 'technical specialist senior performance analyst', you would look to develop tools and techniques to aid others in analysis. You would be responsible for the accuracy and quality of data and analysis, and for how data and analysis are used.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda prestationsmätning för en grupp tjänster eller ett större program, såsom digital öppenvård eller onlinetriage.", "Utforma nyttomått tillsammans med kliniska, ekonomiska och operativa ledare och följa dem genom leveransen.", "Välja och konfigurera analysverktyg som uppfyller krav på informationsstyrning och säkerhet.", "Presentera prestationsunderlag för programstyrgrupper och seniora ledare.", "Coacha analytiker och kan ha linjeansvar för en eller flera prestationsanalytiker." ], "qualifications": [ "Betydande erfarenhet av prestationsanalys för digitala tjänster, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 480, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-7--senior-performance-analyst.tsv" }, { "id": "lead-performance-analyst", "slug": "ledande-prestationsanalytiker", "title": "Ledande prestationsanalytiker", "band": "8a", "summary": "", "pcfLevel": "Lead performance analyst", "pcfLevelDescription": "A lead performance analyst manages junior performance analysts at any level, co-ordinating teams or groups of related analysts.\n\nAt this role level, you will:\n- assist, take forward and influence the strategy as determined by the head of performance analysis, including data implementation and data architecture\n- remove blockers and act as an escalation point for important issues\n- be an ambassador for analytics across communities, departments and government\n- be responsible for the accuracy and quality of data and analysis, and of how data and analysis are used\n- proactively share knowledge and promote a data-driven culture, as a leader in the community\n- coach and mentor senior performance analysts, performance analysts and associate performance analysts", "civilServiceGrades": "G7", "responsibilities": [ "Leda ett team av prestationsanalytiker över en portfölj av digitala hälso- och vårdtjänster.", "Komma överens om konsekventa definitioner av nyckeltal så att rapporter till styrelser och partner kan jämföras över tid.", "Se till att analysdata är korrekta, används på rätt sätt och hanteras enligt reglerna för informationsstyrning.", "Använda prestationsunderlag för att påverka portföljens prioriteringar och investeringar.", "Coacha och handleda analytiker på alla nivåer." ], "qualifications": [ "Omfattande erfarenhet av prestationsanalys och av att leda analytiker." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-8a--lead-performance-analyst.tsv" }, { "id": "head-of-performance-analysis", "slug": "chef-för-prestationsanalys", "title": "Chef för prestationsanalys", "band": "8b", "summary": "", "pcfLevel": "Head of performance analysis", "pcfLevelDescription": "The head of performance analysis leads the performance analysis community, acting as the point of contact between the community and the business.\n\nAt this role level, you will:\n- remove blockers and act as an escalation point for important issues\n- set the performance analysis strategy with input from lead and senior performance analysts\n- be responsible for defining a framework for quality assurance within performance analysis\n- champion performance analysis and performance analysts, working with colleagues across government and other Government Digital and Data communities and analytical professions\n- manage the organisation’s performance analysis capability through business planning, development and recruitment", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa strategin för att mäta prestation och nyttor i organisationens digitala tjänster.", "Definiera ramverket för kvalitetssäkring av prestationsanalys och prestationsrapportering.", "Ge ledningen råd om vad prestationsunderlaget visar om digitala tjänster och patientutfall.", "Arbeta med andra analytiska yrken, såsom dataanalys och datavetenskap, för att dela metoder och data.", "Planera förmågan i gemenskapen för prestationsanalys, inklusive rekrytering och utveckling." ], "qualifications": [ "Omfattande erfarenhet av att leda prestationsanalys i en organisation." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-8b--head-of-performance-analysis.tsv" } ], "sources": [] }, { "id": "data-engineer", "slug": "dataingenjör", "title": "Dataingenjör", "family": "data", "summary": "Datautvecklare bygger och driver de pipelines och plattformar som flyttar hälso- och vårddata från kliniska och operativa system till platser där de kan analyseras och användas tryggt. De utformar dataflöden, integrerar källor som använder olika standarder och ser till att data är korrekta, aktuella, säkra och endast tillgängliga för dem som ska se dem.", "healthContext": [ "Källsystem omfattar elektroniska patientjournaler samt laboratorie-, bild- och apotekssystem, som använder standarder såsom HL7 version 2, HL7 FHIR, SNOMED CT och ICD.", "Pipelines bär ofta identifierbara patientdata, så ingenjörer bygger in pseudonymisering, åtkomstkontroll och granskningsspår från början.", "Vissa dataflöden stöder direkt vård, såsom larm eller patientlistor, så en misslyckad eller sen pipeline kan påverka patienter och behöver klinisk säkerhetsbedömning.", "Data behöver ofta länkas över vårdmiljöer, vilket beror på pålitlig patientmatchning och enhetliga identifierare." ], "pcfRole": { "name": "Data engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-engineer/", "description": "A data engineer develops and constructs data products and services, and integrates them into systems and business processes.", "family": "Data" }, "esco": [ "2079755f-d809-49e6-8037-4de6180e54c0" ], "levels": [ { "id": "data-engineer", "slug": "datautvecklare", "title": "Datautvecklare", "band": "6", "summary": "", "pcfLevel": "Data engineer", "pcfLevelDescription": "A data engineer delivers the designs set by more senior members of the data engineering community.\n\nAt this role level, you will:\n- implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems\n- document source-to-target mappings\n- re-engineer manual data flows to enable scaling and repeatable use\n- support the build of data streaming systems\n- write ETL (extract, transform, load) scripts and code to ensure the ETL process performs optimally\n- develop business intelligence reports that can be reused\n- build accessible data for analysis", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Bygga och underhålla datapipelines från kliniska och operativa system till dataplattformen, enligt överenskomna designer.", "Mappa källdata, inklusive kodade kliniska data, till målmodeller och dokumentera mappningarna.", "Bygga in pseudonymisering, validering och kontroller av datakvalitet i pipelines.", "Övervaka pipelines och åtgärda fel, och prioritera flöden som stöder direkt vård.", "Tillämpa åtkomstkontroller och granskningsloggning som uppfyller reglerna för informationsstyrning." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga datapipelines." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-6--data-engineer.tsv" }, { "id": "senior-data-engineer", "slug": "senior-datautvecklare", "title": "Senior datautvecklare", "band": "7", "summary": "", "pcfLevel": "Senior data engineer", "pcfLevelDescription": "A senior data engineer designs and leads the implementation of data flows to connect operational systems, data for analytics and business intelligence (BI) systems.\n\nAt this role level, you will:\n- recognise opportunities to reuse existing data flows\n- lead the build of data streaming systems\n- optimise the code to ensure processes perform optimally\n- lead work on database management", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma dataflöden och strömmande tjänster som för samman data från många hälso- och vårdsystem.", "Utforma processer för patientmatchning och länkning och mäta hur väl de fungerar.", "Leda arbete med prestanda i databaser och plattformar så att data är tillgängliga när tjänster behöver dem.", "Bedöma kliniska säkerhetsrisker och risker för informationsstyrning i dataflöden tillsammans med berörda specialister.", "Granska andra ingenjörers arbete och coacha dem." ], "qualifications": [ "Betydande erfarenhet av att utforma och bygga datasystem, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-7--senior-data-engineer.tsv" }, { "id": "lead-data-engineer", "slug": "ledande-datautvecklare", "title": "Ledande datautvecklare", "band": "8a", "summary": "", "pcfLevel": "Lead data engineer", "pcfLevelDescription": "A lead data engineer is responsible for the design and implementation of numerous complex data flows to connect operational systems, data for analytics and business intelligence (BI) systems.\n\nAt this role level, you will:\n- recognise and share opportunities to reuse existing data flows between teams\n- be responsible for the build of data-streaming systems\n- co-ordinate teams and set best practice and standards\n- apply knowledge of systems integration to your work\n- champion data engineering across government", "civilServiceGrades": "G7", "responsibilities": [ "Leda utformningen och driften av organisationens dataplattform och dess många dataflöden.", "Fastställa tekniska standarder för pipelines, testning, säkerhet och dokumentation.", "Planera dataintegration med hälso- och vårdpartner, inklusive delade vårdjournaler och regionala datatjänster.", "Se till att dataflöden som stöder direkt vård är motståndskraftiga och har kliniska säkerhetsunderlag.", "Samordna team för datautveckling och ha linjeansvar för ingenjörer." ], "qualifications": [ "Omfattande erfarenhet av att leda datautveckling för komplexa system." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-8a--lead-data-engineer.tsv" }, { "id": "head-of-data-engineering", "slug": "chef-för-datautveckling", "title": "Chef för datautveckling", "band": "8b", "summary": "", "pcfLevel": "Head of data engineering", "pcfLevelDescription": "A head of data engineering leads multi-functional delivery teams to deliver robust data services for their department, other government departments and private sector partners.\n\nAt this role level, you will:\n- inspire best practice for data products and services within your teams\n- build data engineering capability by providing technical leadership and career development for the community\n- work with other senior team members to identify, plan, develop and deliver data services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa strategin för organisationens dataplattformar och datautvecklingstjänster.", "Leda tvärprofessionella team som levererar datatjänster till interna team och hälso- och vårdpartner.", "Ge seniora ledare råd om risker, kostnader och investeringar i dataplattformar.", "Se till att datatjänster uppfyller krav på informationsstyrning, säkerhet och klinisk säkerhet.", "Bygga förmåga inom datautveckling genom rekrytering, utveckling och karriärvägar." ], "qualifications": [ "Omfattande erfarenhet av att leda datautveckling över flera team." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-8b--head-of-data-engineering.tsv" } ], "sources": [] }, { "id": "analytics-engineer", "slug": "analysingenjör", "title": "Analysingenjör", "family": "data", "summary": "Analysingenjörer omvandlar rådata från hälso- och sjukvården till rena, testade och dokumenterade datamodeller som analytiker, dataforskare och rapportverktyg kan lita på. De står mellan datautveckling och analys och tillämpar metoder från mjukvaruutveckling, såsom versionshantering, testning och kodgranskning, på de transformationer som ligger bakom organisationens rapporter och översikter.", "healthContext": [ "Datamodeller kodar kliniska och operativa definitioner, såsom vad som räknas som en inskrivning, en återinskrivning eller ett brott mot en norm för väntetid, så definitioner överenskoms med kliniska och operativa ledare.", "Kliniska koder från terminologier och klassifikationer såsom SNOMED CT och ICD grupperas i referensmängder för analys, som behöver noggrann versionshantering.", "Modeller som används för prestations- och finansieringsrapporter måste vara konsekventa och granskningsbara, eftersom fel kan påverka beslut om patienttjänster.", "Modeller håller ofta pseudonymiserade data på patientnivå, så åtkomst, dokumentation och dataminimering byggs in." ], "pcfRole": { "name": "Analytics engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/analytics-engineer/", "description": "An analytics engineer transforms data relevant to the organisation into structures that enable analysis and decision-making.\n\nIn this role, you will:\n- work with subject matter experts to understand organisational processes and translate these into data structures optimised for analysis\n- work with data users to design and build data models they can use for effective analysis and decision-making, using modelling techniques such as Kimball or Inmon\n- support data quality improvement\n- develop standards for data transformation\n- create and maintain data documentation\n- refine requirements in response to feedback from users and changes in the organisation\n- provide ongoing support to users", "family": "Data" }, "esco": [ "2079755f-d809-49e6-8037-4de6180e54c0", "207d7b18-6540-432e-8aa6-785ed434572f" ], "levels": [ { "id": "trainee-analytics-engineer", "slug": "analysingenjör-trainee", "title": "Analysingenjör (trainee)", "band": "4", "summary": "", "pcfLevel": "Trainee analytics engineer", "pcfLevelDescription": "A trainee analytics engineer attends training and develops skills on the job.\n\nAt this role level, you will:\n- spend time shadowing other analytics engineers\n- build your knowledge of the organisation\n- learn skills for managing data\n- learn to use different applications, tools, templates and best practices\n- handle simple queries from users and document their data requirements\n- contribute to data documentation and user training", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig teamets verktyg och arbetssätt för datamodellering genom utbildning och pararbete.", "Göra små, väl avgränsade ändringar i datamodeller under handledning.", "Dokumentera dataobjekt och deras definitioner i datakatalogen.", "Besvara enkla frågor från dataanvändare och registrera deras krav.", "Följa reglerna för informationsstyrning vid arbete med patientdata." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom data eller motsvarande." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "analytics-engineer--band-4--trainee-analytics-engineer.tsv" }, { "id": "analytics-engineer", "slug": "analysingenjör", "title": "Analysingenjör", "band": "6", "summary": "", "pcfLevel": "Analytics engineer", "pcfLevelDescription": "An analytics engineer develops and tests data models assigned by more senior analytics engineers to help people in a defined area access and use data.\n\nAt this role level, you will:\n- draft documentation of data that meets standards\n- work with other analytics engineers to resolve issues and risks\n- support trainee analytics engineers\n- provide training and support for users of data sets\n- work with more experienced analytics engineers to develop your skills", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Bygga och testa datamodeller för ett tjänsteområde, såsom slutenvårdsverksamhet eller närsjukvård, utifrån överenskomna designer.", "Skriva automatiserade tester som kontrollerar datamodeller mot överenskomna kliniska och operativa definitioner.", "Underhålla referensmängder av kliniska koder som används i analys, med tydliga versioner.", "Dokumentera modeller så att analytiker förstår deras betydelse, källor och begränsningar.", "Utbilda och stödja användare av teamets datamängder." ], "qualifications": [ "En examen i ett numeriskt ämne eller datavetenskap, eller motsvarande erfarenhet.", "Erfarenhet av att bygga datamodeller eller analytisk kod." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-6--analytics-engineer.tsv" }, { "id": "senior-analytics-engineer", "slug": "senior-analysingenjör", "title": "Senior analysingenjör", "band": "7", "summary": "", "pcfLevel": "Senior analytics engineer", "pcfLevelDescription": "A senior analytics engineer oversees the development and testing of data models, including directing the work of other analytics engineers.\n\nAt this role level, you will:\n- oversee tasks and support less senior analytics engineers\n- build relationships with stakeholders within a defined area\n- coach and mentor less senior analytics engineers\n- ensure documentation of data meets standards\n- ensure issues and risks are resolved\n- oversee training and support for users of data sets\n- explore and develop new ways of working with data", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Överblicka utformningen och testningen av datamodeller över flera tjänsteområden.", "Komma överens om definitioner av nyckelmått med kliniska, operativa och ekonomiska ledare och se till att modeller tillämpar dem konsekvent.", "Se till att modeller som matar rapporter om prestation och finansiering är granskningsbara och väl testade.", "Lösa dataproblem och risker tillsammans med datautvecklare och dataägare.", "Coacha och styra andra analysingenjörers arbete." ], "qualifications": [ "Betydande erfarenhet av datamodellering och analysutveckling, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-7--senior-analytics-engineer.tsv" }, { "id": "lead-analytics-engineer", "slug": "ledande-analysingenjör", "title": "Ledande analysingenjör", "band": "8a", "summary": "", "pcfLevel": "Lead analytics engineer", "pcfLevelDescription": "A lead analytics engineer leads the design and deployment of data models for analysis.\n\nAt this role level, you will:\n- lead and support a team of analytics engineers to design, build and maintain data models\n- work with stakeholders and teams across the organisation to understand relationships between data and organisational processes, and use this to define data requirements\n- promote, build awareness and support understanding of analytics engineering\n- review the work of other analytics engineers\n- create standards for communication, data models and documentation\n- define and improve ways of working in the team", "civilServiceGrades": "G7", "responsibilities": [ "Leda ett team som utformar, bygger och underhåller organisationens analytiska datamodeller.", "Fastställa standarder för datamodeller, tester, dokumentation och definitioner av mått.", "Arbeta med team i hela organisationen för att förstå hur kliniska och operativa processer skapar data.", "Granska andra analysingenjörers arbete och förbättra teamets arbetssätt.", "Ha linjeansvar för analysingenjörer." ], "qualifications": [ "Omfattande erfarenhet av att leda analysutveckling eller datamodellering." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-8a--lead-analytics-engineer.tsv" }, { "id": "head-of-analytics-engineering", "slug": "chef-för-analysutveckling", "title": "Chef för analysutveckling", "band": "8c", "summary": "", "pcfLevel": "Head of analytics engineering", "pcfLevelDescription": "A head of analytics engineering oversees the development of a range of data models that meet analysis needs across the organisation.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across the organisation to determine what the organisation needs\n- ensure the activities of the analytics engineering team align with strategic priorities\n- ensure the team works to standards for communication, data models and documentation\n- advocate for the analytics engineering role to senior leadership and other organisations\n- build analytics engineering capability by providing technical leadership and career development for the community\n- ensure appropriate technology is available for the community", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa riktningen för organisationens analytiska datamodeller, så att analys i hela organisationen använder en enda betrodd uppsättning definitioner.", "Se till att prioriteringarna för analysutveckling stöder organisationens strategi och rapporteringsplikter.", "Ge seniora ledare råd om hur pålitliga data är bakom större rapporter och beslut.", "Se till att gemenskapen har de verktyg och plattformar den behöver och förvalta den tillhörande budgeten.", "Bygga förmåga inom analysutveckling genom tekniskt ledarskap och karriärutveckling." ], "qualifications": [ "Omfattande erfarenhet av att leda analysutveckling i en organisation." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-8c--head-of-analytics-engineering.tsv" } ], "sources": [] }, { "id": "data-scientist", "slug": "datavetare", "title": "Datavetare", "family": "data", "summary": "Dataforskare använder statistik, maskininlärning och andra avancerade metoder för att hitta mönster i hälso- och vårddata och bygga modeller som hjälper tjänster att planera, förutsäga och förbättra vården. Typiskt arbete är att prognostisera efterfrågan, identifiera patienter som kan ha nytta av tidigt stöd och utvärdera effekten av tjänständringar. De arbetar nära kliniker och analytiker och ser till att modeller är giltiga, rättvisa och används tryggt.", "healthContext": [ "En modell som stöder beslut om patienter kan orsaka skada om den är fel eller skev, så modeller valideras på den population de ska användas med och bedöms för klinisk säkerhet.", "Hälsodata speglar ojämlik tillgång till vård, så modeller kan upprepa eller förvärra ojämlikhet i hälsa om inte skevhet mäts och åtgärdas för varje patientgrupp.", "Vissa modeller, såsom sådana som informerar diagnos eller behandling, kan vara reglerade som medicintekniska produkter, och reglering av AI kan också gälla.", "Datavetenskap behöver ofta länkade, detaljerade patientdata, så arbetet sker i säkra miljöer, med pseudonymiserade data, på en överenskommen grund inom informationsstyrning.", "Kliniker och patienter behöver förstå och lita på en modells resultat, så förklaring och klarspråkskommunikation av osäkerhet är viktigt." ], "pcfRole": { "name": "Data scientist", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-scientist/", "description": "Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals.\n\nIn this role, you will:\n- be inquisitive\n- explore and visualise data\n- make recommendations to address complex problems and to inform strategic and operational decision making\n- use data ethically and appropriately\n- be innovative and adaptable\n- explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics\n- find patterns in data and transform them into organisational insight", "family": "Data" }, "esco": [ "258e46f9-0075-4a2e-adae-1ff0477e0f30", "ac8b3cd1-a127-4e6a-8208-5cfcf7111955" ], "levels": [ { "id": "trainee-data-scientist", "slug": "dataforskare-trainee", "title": "Dataforskare (trainee)", "band": "4", "summary": "", "pcfLevel": "Trainee data scientist", "pcfLevelDescription": "A trainee data scientist is inquisitive, curious about data and keen to learn and develop.\n\nAt this role level, you will:\n- have a basic understanding of software development and analytical methods\n- interpret statistical outputs effectively\n- be aware of how data science techniques can be used, and have a basic knowledge of those key techniques, such as machine learning\n- work as part of a multidisciplinary team to develop data science solutions and outputs\n- prepare and manipulate data\n- present effectively\n- be aware of ethical considerations\n- be aware of the technologies used", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig teamets statistiska metoder och metoder för maskininlärning, verktyg och säkra arbetssätt genom strukturerad utbildning.", "Förbereda och utforska pseudonymiserade hälsodatamängder under handledning.", "Köra och tolka enkla statistiska analyser och kontrollera resultaten med en mer erfaren dataforskare.", "Följa rutiner för informationsstyrning, kontroll av röjande och etik.", "Arbeta mot en lärlingsutbildning inom datavetenskap eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom datavetenskap eller motsvarande." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "data-scientist--band-4--trainee-data-scientist.tsv" }, { "id": "associate-data-scientist", "slug": "biträdande-dataforskare", "title": "Biträdande dataforskare", "band": "5", "summary": "", "pcfLevel": "Associate data scientist", "pcfLevelDescription": "An associate data scientist is inquisitive, curious about data and keen to learn and develop.\n\nAt this role level, you will:\n- understand the basics of software development and analytical methods, and be able to develop basic models\n- understand and be able to implement a range of data science techniques, including machine learning\n- collaborate with others to develop data science solutions and outputs supporting the organisation\n- prepare and manipulate data, and perform analytics\n- present and communicate effectively\n- be aware of project delivery methods\n- be aware of ethical considerations\n- have knowledge of the technologies used", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Bygga och testa grundläggande statistiska modeller och modeller för maskininlärning, såsom prognoser för efterfrågan, med vägledning.", "Förbereda och länka hälsodatamängder för modellering i säkra miljöer.", "Mäta hur väl modeller presterar för olika patientgrupper och rapportera skillnader.", "Presentera resultat och deras osäkerhet för analytiker och tjänsteteam.", "Dokumentera datakällor, metoder och antaganden så att arbetet kan reproduceras." ], "qualifications": [ "En examen i ett numeriskt ämne, en lärlingsutbildning inom datavetenskap eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 350, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-5--associate-data-scientist.tsv" }, { "id": "data-scientist", "slug": "dataforskare", "title": "Dataforskare", "band": "6", "summary": "", "pcfLevel": "Data scientist", "pcfLevelDescription": "A data scientist will work independently and have a good understanding of a range of topics, including data science techniques, delivery methods and stages (such as minimal viable products), tools and technologies.\n\nAt this role level, you will:\n- develop complex solutions using a range of data science techniques, whilst understanding any ethical considerations\n- understand the role and benefits of data science within the organisation\n- support capability building within the organisation\n- collaborate with others to develop data science solutions and outputs supporting the organisation\n- prepare and manipulate data, and perform complex analytics\n- present and communicate effectively", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utveckla komplexa modeller självständigt, såsom riskstratifiering eller prediktion av vårdtid, och välja lämpliga metoder.", "Validera modeller tillsammans med kliniker och kontrollera att de är korrekta, rättvisa och användbara på lokala patientdata.", "Dokumentera varje modells avsedda användning, data, prestanda och begränsningar och bidra med underlag till kliniska säkerhetsunderlag.", "Utvärdera effekten av tjänständringar med lämpliga statistiska metoder.", "Förklara modeller och deras osäkerhet för kliniska och icke-tekniska målgrupper.", "Stödja biträdande dataforskare och trainees." ], "qualifications": [ "En examen i ett numeriskt ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga och validera statistiska modeller eller modeller för maskininlärning." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 427, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-6--data-scientist.tsv" }, { "id": "principal-data-scientist", "slug": "principal-dataforskare", "title": "Principal dataforskare", "band": "7", "summary": "", "pcfLevel": "Principal data scientist", "pcfLevelDescription": "A principal data scientist is a leader of data science, quite often with responsibility for managing and developing teams.\n\nAt this role level, you will:\n- have a broad knowledge of data science techniques, use cases and potential impact, as well as the tools and technologies\n- have extensive experience in scoping, designing and delivering data science outputs and products\n- work collaboratively with a range of experts in support of organisational objectives\n- communicate effectively and challenge delivery plans and priorities\n- appreciate and understand data ethics, data preparation and manipulation\n- appreciate and understand delivery methods, and how to deliver supported solutions at scale", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Avgränsa, utforma och leda datavetenskapsprojekt som stöder tjänsteplanering och patientvård.", "Besluta vilka metoder, verktyg och data som är lämpliga och ifrågasätta planer som inte är genomförbara eller trygga.", "Planera validering, bedömning av skevhet och övervakning av modeller tillsammans med kollegor inom klinisk säkerhet och informationsstyrning.", "Komma överens med produktteam om hur modeller ska driftsättas och stödjas i stor skala.", "Leda och utveckla ett litet team av dataforskare." ], "qualifications": [ "Betydande erfarenhet av att leverera datavetenskap, på en nivå motsvarande en masterexamen eller en doktorsexamen i ett kvantitativt ämne." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 507, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-7--principal-data-scientist.tsv" }, { "id": "lead-data-scientist", "slug": "ledande-dataforskare", "title": "Ledande dataforskare", "band": "8a", "summary": "", "pcfLevel": "Lead data scientist", "pcfLevelDescription": "A lead data scientist is a leader, coach, and champion of data science. They have responsibility for managing and developing teams, building organisational capability, and setting and communicating direction.\n\nAt this role level, you will:\n- have experience in identifying opportunities to deploy extensive knowledge of data science techniques, and in challenging the status quo\n- design and implement scalable data science outputs and products, driving collaboration with others in support of organisational objectives\n- select the most appropriate tools and technologies\n- navigate ethical and data challenges\n- communicate and present effectively\n- challenge delivery plans and priorities", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda team för datavetenskap och fastställa deras riktning, prioriteringar och standarder.", "Hitta möjligheter där datavetenskap kan förbättra vården och motivera dem tillsammans med kliniska ledare och tjänsteledare.", "Se till att modeller utformas, valideras och övervakas så att de förblir trygga och rättvisa i bruk.", "Lösa komplexa etiska utmaningar och datautmaningar, såsom samtycke, skevhet och användning av känsliga data.", "Bygga förmåga inom datavetenskap genom coachning, rekrytering och utbildning." ], "qualifications": [ "Omfattande erfarenhet av att leda team för datavetenskap." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "UK GDaD PCF föreslår både ledande dataforskare och chef för datavetenskap vid G7 eller G6. Den här referensen placerar den ledande i band 8a och chefen i band 8b, så att de två nivåerna ligger i olika band.", "selfAssessmentFile": "data-scientist--band-8a--lead-data-scientist.tsv" }, { "id": "head-of-data-science", "slug": "chef-för-datavetenskap", "title": "Chef för datavetenskap", "band": "8b", "summary": "", "pcfLevel": "Head of data science", "pcfLevelDescription": "The head of data science has complete oversight of data science within their organisation.\n\nAt this role level, you will:\n- set direction\n- build capability\n- oversee resourcing, budgeting, professionalism and outputs and products\n- support and enable future IT developments\n- understand and use a wide range of data science techniques, tools and technologies\n- lead on ethics\n- communicate and present data science and data ethics effectively to ministers and senior leaders\n- champion the role of data science in supporting organisational priorities, and in collaborative working across professions\n- represent the department on data science matters", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa riktningen för datavetenskap och AI i organisationen, i linje med dess strategi och prioriteringar.", "Vara ansvarig för etik, säkerhet och kvalitetssäkring av organisationens modeller och AI och ge styrelsen råd om dem.", "Överblicka resurser, budget och kvaliteten på produkter inom datavetenskap.", "Företräda organisationen i frågor om datavetenskap och AI hos hälso- och vårdpartner, forskare och tillsynsmyndigheter.", "Bygga förmåga och karriärer inom datavetenskap över professioner." ], "qualifications": [ "Omfattande erfarenhet av att leda datavetenskap i en organisation." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "4", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 603, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-8b--head-of-data-science.tsv" } ], "sources": [] }, { "id": "machine-learning-engineer", "slug": "ingenjör-för-maskininlärning", "title": "Ingenjör för maskininlärning", "family": "data", "summary": "Maskininlärningsingenjörer tar modeller som dataforskare har byggt, eller som köpts från leverantörer, och får dem att fungera tillförlitligt i hälso- och vårdtjänster i drift. De bygger de pipelines som tränar, testar, driftsätter och övervakar modeller och integrerar dem med kliniska och operativa system. De ser till att modeller förblir trygga, säkra, rättvisa och effektiva när verkliga patienter och personal förlitar sig på dem.", "healthContext": [ "Modeller i drift kan driva iväg när patientpopulationer, klinisk praxis eller registreringsvanor förändras, så prestandan övervakas för varje patientgrupp och modeller tränas om eller dras tillbaka vid behov.", "En modell som informerar diagnos, triage eller behandling kan vara reglerad som medicinteknisk produkt, vilket medför formella krav på dess livscykel för programvara, ändringskontroll och övervakning efter försäljning.", "Kliniska säkerhetsunderlag behöver underlag om hur en modell fallerar, hur dess resultat visas för kliniker och vad som händer när den inte är tillgänglig.", "Modeller som tränats på patientdata kan läcka information om individer, så träningsdata, modellartefakter och loggar skyddas som själva datan.", "Generativ AI och stora språkmodeller medför ytterligare risker, såsom påhittat innehåll i kliniska anteckningar, som kräver särskild testning och mänsklig tillsyn." ], "pcfRole": { "name": "Machine learning engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/machine-learning-engineer/", "description": "A machine learning engineer develops, assures and maintains machine learning models so they can be used in products and services.\n\nIn this role, you will:\n- be responsible for the software development and technical infrastructure needed to design, train, deploy and scale machine learning models\n- provide and maintain effective, secure and sustainable machine learning models for use in products and services\n- support all stages of the machine learning life cycle\n- help product teams evaluate and choose appropriate machine learning solutions", "family": "Data" }, "esco": [ "35553663-deab-4d9a-bf22-15c1625d28e8" ], "levels": [ { "id": "senior-machine-learning-engineer", "slug": "senior-maskininlärningsingenjör", "title": "Senior maskininlärningsingenjör", "band": "7", "summary": "", "pcfLevel": "Senior machine learning engineer", "pcfLevelDescription": "A senior machine learning engineer develops machine learning models so they can be used in products and services.\n\nAt this role level, you will:\n- decide what model is most suitable for use in products and services\n- customise, optimise, re-train and maintain existing models\n- deploy models into production, testing and assuring them to ensure they meet performance requirements\n- work with others to integrate models with existing systems\n- check that models used in live products and services stay safe, secure and continue to work effectively", "civilServiceGrades": "SEO/G7/G6", "responsibilities": [ "Driftsätta modeller i kliniska och operativa tjänster i produktion, med automatiserad testning, versionshantering och återgång.", "Bygga övervakning av modellers prestanda, drift och rättvisa över patientgrupper, med larm och tydliga ägare.", "Integrera modeller med kliniska system, med öppna standarder såsom HL7 FHIR där det är möjligt.", "Ta fram de test-, ändrings- och övervakningsunderlag som behövs för kliniska säkerhetsunderlag och tekniska filer för medicintekniska produkter.", "Bedöma och anpassa leverantörsmodeller och modeller med öppen källkod för lokal användning, inklusive generativa AI-modeller.", "Coacha dataforskare och ingenjörer i praxis för maskininlärningsutveckling." ], "qualifications": [ "Betydande erfarenhet av att bygga och driva system för maskininlärning i produktion, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "", "selfAssessmentFile": "machine-learning-engineer--band-7--senior-machine-learning-engineer.tsv" }, { "id": "lead-machine-learning-engineer", "slug": "ledande-maskininlärningsingenjör", "title": "Ledande maskininlärningsingenjör", "band": "8b", "summary": "", "pcfLevel": "Lead machine learning engineer", "pcfLevelDescription": "A lead machine learning engineer leads the technical development and deployment of machine learning models.\n\nAt this role level, you will:\n- lead the most complex technical work needed to develop models for use in products and services\n- co-ordinate moving a model from the research and development stage to production\n- define ways of working across the machine learning life cycle\n- identify training needs for machine learning engineers and related roles\n- help your team work with other teams and disciplines\n- assure the effectiveness of machine learning models in use across the organisation\n- define and communicate software standards and guidelines related to ethics, risk and security", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda det mest komplexa arbetet med att föra modeller från forskning till trygg användning i drift i hela organisationen.", "Definiera livscykeln för maskininlärning, inklusive de kontroller som behövs för reglerade och säkerhetskritiska modeller.", "Fastställa standarder för modelltestning, övervakning, säkerhet och etik och kvalitetssäkra modeller i drift.", "Arbeta med kliniska säkerhetsansvariga, informationsstyrning och regulatoriska specialister för att komma överens om hur modeller bedöms och godkänns.", "Identifiera utbildningsbehov och utveckla maskininlärningsingenjörer och närliggande roller." ], "qualifications": [ "Omfattande erfarenhet av att leda maskininlärningsutveckling för komplexa eller reglerade tjänster." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "", "selfAssessmentFile": "machine-learning-engineer--band-8b--lead-machine-learning-engineer.tsv" } ], "sources": [] }, { "id": "data-governance-manager", "slug": "datastyrningschef", "title": "Datastyrningschef", "family": "data", "summary": "Dataförvaltningsansvariga ser till att organisationens hälso- och vårddata är väl förvaltade, tillförlitliga och används tryggt och lagligt. De sätter upp och driver ramverk, policyer och standarder för dataägande, datakvalitet, metadata och datadelning och arbetar med dataägare, kollegor inom informationsstyrning och kliniska ledare så att data kan användas med förtroende för vård, planering och forskning.", "healthContext": [ "Hälsodata är mycket känsliga personuppgifter, så datastyrning arbetar nära informationsstyrning, dataskydd och tystnadsplikten.", "Data delas med många hälso- och vårdpartner för direkt vård, planering och forskning, och varje användning behöver en tydlig rättslig grund, avtal och kontroller.", "Kliniska datastandarder, såsom SNOMED CT, ICD och HL7 FHIR, och överenskomna datadefinitioner är centrala för att göra data konsekventa över system och organisationer.", "Dålig datakvalitet kan direkt leda till patientskada, såsom missade allergier eller felaktig patientmatchning, liksom till felaktiga beslut om tjänster.", "Patienter och allmänheten förväntar sig öppenhet om hur deras data används, så styrningen omfattar transparens och respekt för patienters val om sekundär användning." ], "pcfRole": { "name": "Data governance manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-governance-manager/", "description": "A data governance manager plans, monitors and enforces the management of data assets.\n\nIn this role, you will:\n- catalogue, monitor and identify data assets that are essential to the organisation’s operations or services\n- assign ownership of data, ensuring there is a clear RACI (responsible, accountable, consulted and informed) matrix in the organisation\n- incorporate governance of data into routine processes\n- support or manage risk processes around data\n- advocate for better use and management of data within the organisation\n- encourage better data literacy within the organisation", "family": "Data" }, "esco": [ "7086d0ca-1e77-4690-89c9-7ed1a0478fa3", "810e5e67-acd5-499a-b307-cf5bea330859" ], "levels": [ { "id": "data-governance-manager", "slug": "dataförvaltningsansvarig", "title": "Dataförvaltningsansvarig", "band": "7", "summary": "", "pcfLevel": "Data governance manager", "pcfLevelDescription": "A data governance manager defines, implements and manages data governance frameworks, policies and standards.\n\nAt this role level, you will:\n- work on the design and implementation of practical data governance solutions to support organisational needs\n- identify opportunities and make recommendations to improve the quality and trustworthiness of data throughout the organisation\n- implement and establish wider data management competencies within the organisation (such as data quality, metadata management, master data management, data modelling, and development of data standards and data strategy)\n- apply data governance to optimise the safety and value of data throughout the data life cycle\n- work within the organisation to minimise data risks and increase data literacy", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Driva organisationens ramverk för datastyrning, inklusive dataägande, dataförvaltarskap och beslutsgrupper.", "Underhålla datakatalogen, verksamhetens ordlista och datastandarder, inklusive överenskomna kliniska och operativa definitioner.", "Följa datakvaliteten för viktiga datamängder och arbeta med dataägare för att åtgärda grundorsaker.", "Arbeta med kollegor inom informationsstyrning om avtal om datadelning och konsekvensbedömningar avseende dataskydd för nya dataanvändningar.", "Registrera och hantera datarisker och ärenden och eskalera dem till rätt ägare.", "Förbättra datakunnigheten hos personal som skapar och använder hälsodata." ], "qualifications": [ "En examen eller yrkeskvalifikation inom data, informationshantering eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av datastyrning eller datahantering i en komplex organisation." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 491, "jobEvaluationNotes": "UK GDaD PCF föreslår HEO till G7 för den här nivån, vilket motsvarar band 6. Den här referensen placerar den i band 7 eftersom rollen i en hälso- och sjukvårdsorganisation vanligen styr konfidentiella patientdata i hela organisationen och tar fram datapolicy som påverkar flera tjänster.", "selfAssessmentFile": "data-governance-manager--band-7--data-governance-manager.tsv" }, { "id": "lead-data-governance-manager", "slug": "ledande-dataförvaltningsansvarig", "title": "Ledande dataförvaltningsansvarig", "band": "8b", "summary": "", "pcfLevel": "Lead data governance manager", "pcfLevelDescription": "A lead data governance manager undertakes complex work related to the principles and practices of data governance, and co-ordinates with data owners to lead wider data management competencies.\n\nAt this role level, you will:\n- lead the formation, implementation and management of data governance frameworks, policies and standards\n- implement and establish wider data management competencies within the organisation (such as data quality assurance, metadata management, master data management, data modelling, and development of data standards and data strategy)\n- be responsible for understanding and managing the organisational data risks and issues, and co-ordinating with data owners to accept or resolve them", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda utformningen och driften av ramverk, policyer och standarder för datastyrning i hela organisationen.", "Samordna dataägare och dataförvaltare för att hantera datarisker, acceptera eller lösa dem och rapportera dem till seniora kommittéer.", "Leda bredare arbete med datahantering, såsom stamdata för patienter, personal och platser samt referensdata.", "Komma överens om arrangemang för datastyrning för data som delas med hälso- och vårdpartner och forskare.", "Ge program råd om hur nya system och dataanvändningar uppfyller datastandarder och styrningsregler.", "Ha linjeansvar för personal inom datastyrning." ], "qualifications": [ "Omfattande erfarenhet av att leda datastyrning eller datahantering." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "data-governance-manager--band-8b--lead-data-governance-manager.tsv" }, { "id": "head-of-data-governance", "slug": "chef-för-datastyrning", "title": "Chef för datastyrning", "band": "8c", "summary": "", "pcfLevel": "Head of data governance", "pcfLevelDescription": "The head of data governance works with the chief data officer across the organisation and government, providing strategic oversight and leadership in all aspects of data governance and use. They ensure high standards are maintained in-line with regulations and ethical requirements.\n\nAt this role level, you will:\n- work with the chief data officer to provide strategic oversight of data governance throughout the organisation\n- set and monitor the adherence to data governance policies, frameworks and standards\n- be accountable for understanding and managing the organisational data risks and issues, and co-ordinating with data owners to accept or resolve them\n- act as a senior advisor across government on the best practice of data security development, in accordance with the data enterprise architecture\n- maintain effective long-term relationships at a senior level with important decision-makers and influencers\n- advocate improved data risk management and practices within the organisation\n- encourage better data literacy and understanding of data governance within the organisation", "civilServiceGrades": "G6", "responsibilities": [ "Arbeta med datachefen och den verkställande ägaren av informationsrisk för att fastställa strategin för datastyrning och dataanvändning.", "Fastställa policyer och standarder för datastyrning och följa upp hur väl organisationen följer dem.", "Vara ansvarig för att hantera organisationens datarisker och rapportera om dem till styrelsen.", "Företräda organisationen i frågor om datastyrning hos hälso- och vårdpartner, tillsynsmyndigheter och patientgrupper.", "Främja öppenhet gentemot patienter och allmänheten om hur deras data används.", "Leda och utveckla funktionen för datastyrning." ], "qualifications": [ "Omfattande erfarenhet av att leda datastyrning i en organisation." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "", "selfAssessmentFile": "data-governance-manager--band-8c--head-of-data-governance.tsv" } ], "sources": [] }, { "id": "clinical-coder", "slug": "klinisk-kodare", "title": "Klinisk kodare", "family": "data", "summary": "Kliniska kodare läser patienters journaler och översätter diagnoser, ingrepp och annan klinisk information till koder i standardklassifikationer, såsom ICD för diagnoser och en klassifikation av ingrepp för åtgärder. Kodade data används för betalning, tjänsteplanering, klinisk revision, forskning och folkhälsostatistik, så deras korrekthet är viktig långt utanför kodningsteamet. Kodare arbetar nära kliniker för att förtydliga journaler och använder allt oftare kliniska terminologier såsom SNOMED CT och verktyg för datorstödd kodning.", "healthContext": [ "Kodare läser kompletta patientakter, som ofta beskriver allvarlig sjukdom, skada, övergrepp, självskada och död, så arbetet är känslomässigt krävande och team behöver gott stöd och handledning.", "Kodade data styr betalning för verksamhet, indikatorer för dödlighet och utfall samt tjänsteplanering, så fel kan påverka finansiering, publicerad prestation och beslut om vården.", "Kodning beror på kvaliteten i den kliniska dokumentationen, så kodare ställer frågor om oklara journaler till kliniker och hjälper till att förbättra hur vården dokumenteras.", "Kodare hanterar fullständiga identifierbara patientjournaler varje dag, så sekretess och korrekt åtkomst är väsentliga.", "Automatiserad och datorstödd kodning, och mappning från SNOMED CT till klassifikationer, förändrar arbetet, och kodare kontrollerar att automatiska koder är korrekta." ], "pcfRole": null, "esco": [ "6219f0ef-6414-4d01-9221-41ac25dcb409" ], "levels": [ { "id": "trainee-clinical-coder", "slug": "klinisk-kodare-trainee", "title": "Klinisk kodare (trainee)", "band": "3", "summary": "En klinisk kodare i traineeprogram lär sig koda okomplicerade sjukhusvårdtillfällen under nära handledning och arbetar mot en kvalifikation i klinisk kodning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Koda okomplicerade vårdtillfällen, såsom dagkirurgi, från patientjournaler enligt klassifikationsregler, där allt arbete kontrolleras av en senior kodare.", "Lära sig medicinska termer, anatomi och nationella och internationella kodningsstandarder genom strukturerad utbildning.", "Hitta, följa och återlämna patientjournaler korrekt och hålla dem säkra.", "Registrera kodade data i patientadministrativa systemet eller kodningssystemet korrekt och i tid.", "Lyfta oklar eller saknad information till en senior kodare." ], "qualifications": [ "God läs- och skrivförmåga och goda tangentbordskunskaper, och antagen till ett utbildningsprogram i klinisk kodning, eller motsvarande." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 233, "jobEvaluationNotes": "Mental ansträngning är nivå 4 eftersom kodare koncentrerar sig under långa perioder när de läser och tolkar detaljerade patientakter. Känslomässig ansträngning är nivå 2 eftersom kodare ofta läser journaler som beskriver plågsamma händelser.", "selfAssessmentFile": "clinical-coder--band-3--trainee-clinical-coder.tsv" }, { "id": "clinical-coder", "slug": "klinisk-kodare", "title": "Klinisk kodare", "band": "4", "summary": "En klinisk kodare kodar ett fullständigt spann av rutinvårdtillfällen självständigt och korrekt och klarar överenskomna tidsfrister och kvalitetsstandarder.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Koda vårdtillfällen i slutenvård, dagkirurgi och öppenvård korrekt över vanliga specialiteter, enligt klassifikationsregler och lokala policyer.", "Ställa frågor om oklar, saknad eller motstridig klinisk information till kliniker och registrera utfallet.", "Kontrollera koder som föreslås av datorstödd kodning eller terminologimappningar och rätta dem där det behövs.", "Klara tidsfrister för fullständig kodning, så att data är redo för betalning och rapportering.", "Delta i kodningsrevisioner och agera på deras resultat." ], "qualifications": [ "En erkänd kvalifikation i klinisk kodning, eller på väg mot en med motsvarande erfarenhet." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 282, "jobEvaluationNotes": "Mental och känslomässig ansträngning speglar långa perioder av koncentration på patientakter som ofta beskriver allvarlig sjukdom, skada och död.", "selfAssessmentFile": "clinical-coder--band-4--clinical-coder.tsv" }, { "id": "senior-clinical-coder", "slug": "senior-klinisk-kodare", "title": "Senior klinisk kodare", "band": "5", "summary": "En senior klinisk kodare kodar komplexa vårdtillfällen över specialiteter, fungerar som källa till expertråd för andra kodare och kontrollerar och utbildar mindre erfarna kodare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Koda komplexa vårdtillfällen, såsom intensivvård, cancer, flera ingrepp och dödsfall, över specialiteter.", "Lösa svåra kodningsfrågor tillsammans med överläkare och andra seniora kliniker och förklara kodningsregler tydligt.", "Kontrollera traineekodares arbete och ge dem återkoppling och utbildning i arbetet.", "Validera kodade data innan de lämnas in och åtgärda fel tillsammans med rätt team.", "Arbeta med kliniska team för att förbättra kvaliteten i den kliniska dokumentationen." ], "qualifications": [ "En erkänd kvalifikation i klinisk kodning, eller motsvarande erfarenhet.", "Erfarenhet av att koda komplexa vårdtillfällen över en rad specialiteter." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 354, "jobEvaluationNotes": "Känslomässig ansträngning ligger kvar på nivå 2, eftersom komplexa vårdtillfällen såsom dödsfall och cancervård är en regelbunden del av arbetet.", "selfAssessmentFile": "clinical-coder--band-5--senior-clinical-coder.tsv" }, { "id": "clinical-coding-auditor-and-trainer", "slug": "revisor-och-utbildare-i-klinisk-kodning", "title": "Revisor och utbildare i klinisk kodning", "band": "6", "summary": "En revisor och utbildare i klinisk kodning reviderar korrektheten i kodade data, utformar och håller kodningsutbildning och ger organisationen råd om kodningsstandarder. I vissa organisationer leder denna nivå också ett kodningsteam i det dagliga arbetet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planera och genomföra kodningsrevisioner över specialiteter och mäta korrekthet mot nationella och internationella standarder.", "Rapportera revisionsresultat till kodnings-, klinik-, ekonomi- och informationsteam och komma överens om förbättringsåtgärder.", "Utforma och hålla utbildning i kodning, från grundkurser för nya kodare till repetitionsutbildning vid ändrade standarder.", "Ge kliniker och chefer råd om hur kodning påverkar betalning, dödlighetsindikatorer och prestationsdata.", "Leda införandet av ändringar i klassifikationsversioner, kodningsstandarder och kodningsverktyg.", "Leda ett kodningsteam i det dagliga arbetet där organisationen kombinerar detta med revision och utbildning." ], "qualifications": [ "En erkänd kvalifikation i klinisk kodning och en erkänd kvalifikation i revision eller utbildning inom klinisk kodning, eller motsvarande erfarenhet." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 446, "jobEvaluationNotes": "Människor är nivå 3 eftersom det är en huvuduppgift att utforma och hålla specialiserad kodningsutbildning. Forskning är nivå 2 eftersom kodningsrevision är en regelbunden del av arbetet.", "selfAssessmentFile": "clinical-coder--band-6--clinical-coding-auditor-and-trainer.tsv" }, { "id": "clinical-coding-manager", "slug": "chef-för-klinisk-kodning", "title": "Chef för klinisk kodning", "band": "7", "summary": "En chef för klinisk kodning leder organisationens tjänst för klinisk kodning, inklusive dess kodningsteam, kvalitetsprogram och kopplingar till kliniska team, ekonomiteam och informationsteam.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda tjänsten för klinisk kodning och dess teamledare och se till att kodningen är fullständig, korrekt och i tid.", "Fastställa kodningspolicyer och kodningens kvalitetsprogram, i linje med nationella och internationella standarder.", "Hålla kodningsbudgeten och planera bemanningen, inklusive rekrytering, utbildning och ackreditering.", "Ge seniora ledare råd om hur kodning påverkar finansiering, indikatorer för dödlighet och utfall samt publicerade data.", "Leda införandet av ny kodningsteknik, såsom datorstödd kodning och terminologimappning, tillsammans med kollegor inom klinisk säkerhet och informationsstyrning.", "Stödja välmåendet hos kodare som regelbundet läser plågsamma journaler." ], "qualifications": [ "En erkänd kvalifikation i klinisk kodning och omfattande erfarenhet av kodning, revision och att leda kodare, eller motsvarande erfarenhet." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 500, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-coder--band-7--clinical-coding-manager.tsv" } ], "sources": [] }, { "id": "business-analyst", "slug": "verksamhetsanalytiker", "title": "Verksamhetsanalytiker", "family": "product-and-delivery", "summary": "Verksamhetsanalytiker hjälper organisationen att förstå problem i hälso- och sjukvårdstjänster och hitta rätt förändringar för att lösa dem. De analyserar hur kliniska, administrativa och patientvända processer fungerar i dag, definierar användarbehov, verksamhetsbehov och krav och hjälper team att se till att nya digitala tjänster passar verkliga vårdförlopp och ger mätbara nyttor.", "healthContext": [ "Processer korsar organisations- och professionsgränser, så analytiker kartlägger hela vårdförlopp, inklusive överlämningar mellan kliniker, vårdpersonal, patienter och andra organisationer.", "Krav bär ofta klinisk risk, så analytiker arbetar med kliniska säkerhetsansvariga för att se till att säkerhetsrelaterade krav fångas, spåras och testas.", "Många krav gäller delning av hälsodata mellan system, så analytiker behöver ha god förståelse för standarder för interoperabilitet såsom HL7 FHIR och kliniska terminologier såsom SNOMED CT.", "Nyttor i vården handlar ofta om säkerhet, kvalitet, personaltid och patientupplevelse, inte bara kostnad, så analytiker hjälper till att definiera mått som kliniker känner igen." ], "pcfRole": { "name": "Business analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/business-analyst/", "description": "Business analysts help teams to:\n- analyse and understand a business problem or opportunity\n- undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology\n- identify areas for improvement, explore feasible options, analyse the effects of change and define success measures\n- identify and elaborate user and business needs to enable effective design, development and testing of services and business change\n- make decisions related to prioritisation and minimum viable product by using analysis led insights\n- ensure new products and services meet business and user needs, and are aligned with organisational goals\n- understand any business and policy constraints that need to be considered, and assess the implications", "family": "Product and delivery" }, "esco": [ "60082a99-d8ef-4e84-9290-78902681b6ed", "fe0fa514-b48d-4a53-9757-a283c0baacf0" ], "levels": [ { "id": "trainee-business-analyst", "slug": "verksamhetsanalytiker-trainee", "title": "Verksamhetsanalytiker (trainee)", "band": "4", "summary": "", "pcfLevel": "Trainee business analyst", "pcfLevelDescription": "A trainee business analyst receives direction from more senior business analysts. At this level, you will work with others or under supervision to build and develop your skills.", "civilServiceGrades": "EO", "responsibilities": [ "Lära sig tekniker för verksamhetsanalys genom strukturerad utbildning, skuggning och handlett arbete.", "Föra anteckningar och utkasta processkartor från workshoppar med klinisk och administrativ personal.", "Underhålla kravloggar, användarberättelser och spårbarhetsregister under ledning.", "Hjälpa till att förbereda testscenarier för användaracceptanstestning.", "Följa reglerna för informationsstyrning vid hantering av dokument som innehåller patientinformation." ], "qualifications": [ "På väg mot en lärlingsutbildning eller kvalifikation inom verksamhetsanalys, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-4--trainee-business-analyst.tsv" }, { "id": "junior-business-analyst", "slug": "junior-verksamhetsanalytiker", "title": "Junior verksamhetsanalytiker", "band": "5", "summary": "", "pcfLevel": "Junior business analyst", "pcfLevelDescription": "A junior business analyst receives direction from more senior business analysts but is responsible for the output of specific tasks. At this level, you will have limited skills and will work with others or under supervision. You will support stakeholder relationship management.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Kartlägga nuvarande och framtida processer för kliniska och administrativa arbetsflöden, såsom remisser, besök eller hantering av resultat.", "Ta fram och skriva krav och användarberättelser för väl avgränsade arbetsmoment.", "Samla in data om processers prestation, såsom väntetider eller manuella lösningar, som stöd för analys.", "Förbereda och genomföra scenarier för användaracceptanstestning med kliniska och operativa användare.", "Lyfta krav som kan påverka patientsäkerheten till teamet och den kliniska säkerhetsansvarige." ], "qualifications": [ "En examen, en kvalifikation eller lärlingsutbildning inom verksamhetsanalys, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-5--junior-business-analyst.tsv" }, { "id": "business-analyst", "slug": "verksamhetsanalytiker", "title": "Verksamhetsanalytiker", "band": "6", "summary": "", "pcfLevel": "Business analyst", "pcfLevelDescription": "A business analyst leads small to medium size projects and supports larger and more complex projects.\n\nAt this role level, you will:\n- manage stakeholder relationships\n- work independently\n- have a good understanding of your work area\n- develop the business analysis community by sharing best practice and mentoring others", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Leda analysen för små och medelstora projekt, från problemdefinition till mätning av nyttor.", "Genomföra workshoppar med kliniker, vårdpersonal och chefer för att förstå problemområden och komma överens om alternativ.", "Modellera vårdförlopp och informationsflöden, inklusive data som utbyts med andra hälso- och vårdsystem.", "Definiera säkerhetsrelaterade krav och datakrav och spåra dem genom design, bygge och test.", "Bygga nyttokalkyler med mått såsom frigjord personaltid, undvikna fel eller patientupplevelse.", "Handleda juniora verksamhetsanalytiker och trainees." ], "qualifications": [ "En examen eller en erkänd kvalifikation inom verksamhetsanalys, eller motsvarande erfarenhet.", "Erfarenhet av verksamhetsanalys i digitala förändringsprojekt." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "working", "levelNumber": 2 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-6--business-analyst.tsv" }, { "id": "senior-business-analyst", "slug": "senior-verksamhetsanalytiker", "title": "Senior verksamhetsanalytiker", "band": "7", "summary": "", "pcfLevel": "Senior business analyst", "pcfLevelDescription": "A senior business analyst has a good understanding of strategic arenas and leads large or complex projects.\n\nAt this role level, you will:\n- have functional or people management responsibilities, or a combination of both\n- mentor others\n- develop best practice\n- own stakeholder relationships\n- manage community of practice activities within a business area", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda verksamhetsanalys i stora eller komplexa program, såsom ersättning av ett kliniskt system eller omformning av ett vårdförlopp.", "Analysera alternativ och deras effekt på vård, säkerhet, personalens arbetsbelastning och kostnad, och presentera rekommendationer för styrelser.", "Se till att klinisk risk, informationsstyrning och konsekvenser för likabehandling analyseras och hanteras i kraven.", "Definiera och följa upp förändringens nyttor och fastställa hur de ska mätas efter driftsättning.", "Ha linjeansvar för eller leda verksamhetsanalytiker och driva aktiviteter i praktikgemenskapen." ], "qualifications": [ "Betydande erfarenhet av verksamhetsanalys i komplex förändring, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-7--senior-business-analyst.tsv" }, { "id": "lead-business-analyst", "slug": "ledande-verksamhetsanalytiker", "title": "Ledande verksamhetsanalytiker", "band": "8a", "summary": "", "pcfLevel": "Lead business analyst", "pcfLevelDescription": "A lead business analyst has a good understanding of the enterprise arena and works in highly complex problem spaces, typically spanning multiple products or services.\n\nAt this role level, you will:\n- be a leader in the business analysis community (across government and externally)\n- have functional management or people management accountabilities, or a combination of both\n- actively share knowledge and be seen as a go-to person in the field\n- mentor others\n- own the main stakeholder relationships", "civilServiceGrades": "G7", "responsibilities": [ "Leda analys av mycket komplexa problem som spänner över flera produkter, tjänster eller organisationer i ett vårdsystem.", "Forma affärscaset och planen för nyttorealisering för större investeringar.", "Fastställa standarder för verksamhetsanalys, såsom spårbarhet av krav för säkerhetsrelaterad och reglerad programvara.", "Arbeta med kliniska ledare, arkitekter och produktansvariga för att samordna analysen med organisationens strategi.", "Ha linjeansvar för verksamhetsanalytiker och leda deras yrkesmässiga utveckling." ], "qualifications": [ "Omfattande erfarenhet av att leda verksamhetsanalys i komplex förändring med flera team." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "expert", "levelNumber": 4 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 554, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-8a--lead-business-analyst.tsv" }, { "id": "head-of-business-analysis", "slug": "chef-för-verksamhetsanalys", "title": "Chef för verksamhetsanalys", "band": "8c", "summary": "", "pcfLevel": "Head of business analysis", "pcfLevelDescription": "The head of business analysis leads the business analysis function across the enterprise area and builds business analysis capability for the organisation.", "civilServiceGrades": "G6", "responsibilities": [ "Leda funktionen för verksamhetsanalys och fastställa dess strategi, standarder och arbetssätt.", "Bygga förmåga inom verksamhetsanalys, inklusive rekrytering, karriärvägar och utbildning.", "Ge ledningen och kliniska ledare råd om den analys som behövs för större omställning inom hälso- och sjukvården.", "Se till att nyttorealisering planeras, mäts och rapporteras över portföljen.", "Förvalta funktionens budget och bemanningsplan." ], "qualifications": [ "Omfattande erfarenhet av att leda en funktion eller praktik för verksamhetsanalys." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "expert", "levelNumber": 4 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "Informationsresurser poängsätts på nivå 6 eftersom chefen för verksamhetsanalys äger de organisationsövergripande standarderna för hur krav, processmodeller och nyttoregister hålls i allt förändringsarbete.", "selfAssessmentFile": "business-analyst--band-8c--head-of-business-analysis.tsv" } ], "sources": [] }, { "id": "delivery-manager", "slug": "leveranschef", "title": "Leveranschef", "family": "product-and-delivery", "summary": "Leveransansvariga hjälper tvärprofessionella team att leverera digitala hälso- och vårdtjänster som fungerar för patienter, kliniker och vårdpersonal. De skapar förutsättningar för team att arbeta väl, undanröjer hinder, hanterar risker och beroenden och håller leveransen igång i ett hållbart tempo, med agila och lean arbetssätt.", "healthContext": [ "Releaser av tjänster som stöder patientvården måste passera kontroller av klinisk säkerhet och informationsstyrning, så leveransansvariga bygger in dessa i teamets planer och definition av färdigt.", "Leverans är ofta beroende av kliniker och vårdpersonal som har begränsad tid borta från patienterna, så leveransansvariga planerar forskning, testning och utbildning kring kliniska scheman.", "Ändringar i kliniska tjänster i drift kräver noggrann tidssättning, så leveransansvariga planerar driftsättningar tillsammans med operativa team för att undvika kliniska toppar och ha stöd på plats.", "Team är ofta beroende av leverantörer av kliniska system och av andra hälso- och vårdorganisationer, så leveransansvariga hanterar externa beroenden och avtal." ], "pcfRole": { "name": "Delivery manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/delivery-manager/", "description": "A delivery manager is accountable for the delivery of products and services.", "family": "Product and delivery" }, "esco": [ "8b6388a4-4904-471b-9331-d3b1211f5525" ], "levels": [ { "id": "associate-delivery-manager", "slug": "biträdande-leveransansvarig", "title": "Biträdande leveransansvarig", "band": "5", "summary": "", "pcfLevel": "Associate delivery manager", "pcfLevelDescription": "At this role level, you will:\n- work on a small or mature Agile team\n- learn on the job\n- potentially work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element under guidance and mentorship", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Facilitera teamets ceremonier såsom stand-ups, planering, demonstrationer och retrospektiv.", "Hålla teamets tavla, risk- och ärendelogg och beroenderegister uppdaterade.", "Följa upp de uppgifter för klinisk säkerhet, informationsstyrning och tillgänglighet som behövs före varje release.", "Ordna tillfällen med kliniker, vårdpersonal och patienter för forskning och testning, kring kliniska scheman.", "Skugga och stödja en leveransansvarig i ett större team och leverera delar av arbetet under handledning." ], "qualifications": [ "Viss erfarenhet av att arbeta i eller med ett leveransteam, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-5--associate-delivery-manager.tsv" }, { "id": "delivery-manager", "slug": "leveransansvarig", "title": "Leveransansvarig", "band": "7", "summary": "", "pcfLevel": "Delivery manager", "pcfLevelDescription": "A delivery manager is accountable for the performance of the team.\n\nAt this role level, you will:\n- build and maintain teams, ensuring they are motivated, collaborating and working well\n- identify obstacles and help the team to overcome them\n- focus the team on what is most important to the delivery of products and services\n- encourage and facilitate continuous improvement of the delivery team\n- coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques\nThe complexity or breadth of products or teams will vary in this role, depending on the context.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda leveransen av en digital hälso- och vårdprodukt eller tjänst genom förstudie, alfa, beta och drift.", "Planera releaser tillsammans med operativa och kliniska team, inklusive stöd vid driftsättning, utbildning och planer för återgång.", "Se till att kvalitetssäkring av klinisk säkerhet, informationsstyrning och tillgänglighet sker i takt med leveransen och inte i slutet.", "Förvalta teamets budget, leverantörsavtal och bemanning.", "Rapportera framsteg, risker och nyttor till styrande organ på ett klart sätt.", "Bygga en sund teamkultur och coacha teammedlemmar i agila arbetssätt." ], "qualifications": [ "Betydande erfarenhet av att leverera digitala produkter eller tjänster med agila metoder." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "Det finns ingen nivå i band 6 eftersom UK GDaD PCF saknar en nivå för leveransansvariga mellan biträdande (EO/HEO) och leveransansvarig (SEO/G7).", "selfAssessmentFile": "delivery-manager--band-7--delivery-manager.tsv" }, { "id": "senior-delivery-manager", "slug": "senior-leveransansvarig", "title": "Senior leveransansvarig", "band": "8a", "summary": "", "pcfLevel": "Senior delivery manager", "pcfLevelDescription": "A senior delivery manager is accountable for the effective delivery of complex, high risk products and services. The role is similar to a delivery manager role, but senior delivery managers have more experience across a range of products and services, throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.\n\nAt this role level, you will:\n- have strong communication skills and engage senior stakeholders\n- coach and mentor delivery managers", "civilServiceGrades": "G7", "responsibilities": [ "Leda leveransen av komplexa eller högriskfyllda tjänster, såsom sådana som används i akutvård eller som ersätter ett kärnsystem inom kliniken.", "Vara den huvudsakliga eskaleringspunkten för leveransrisker, ärenden och beroenden över flera team.", "Planera storskaliga utrullningar över platser och organisationer, tillsammans med kliniska säkerhetsansvariga och operativa ledare.", "Förvalta budgetar, kommersiella arrangemang och leverantörsprestation för tjänsten.", "Ha linjeansvar för och utveckla leveransansvariga." ], "qualifications": [ "Omfattande erfarenhet av att leverera komplexa digitala tjänster genom hela deras livscykel." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-8a--senior-delivery-manager.tsv" }, { "id": "head-of-delivery-management", "slug": "chef-för-leveranshantering", "title": "Chef för leveranshantering", "band": "8c", "summary": "", "pcfLevel": "Head of (Agile) delivery management", "pcfLevelDescription": "A head of (Agile) delivery management is an experienced practitioner who exemplifies what good looks like across the delivery roles.\n\nAt this role level, you will:\n- represent and champion the role within your department, across government and in industry\n- lead the community of practice for this role and build capability and excellence (in an Agile, Lean practice)\n- be responsible for the recruitment of the right people to the right teams\n- support professional development and continuous improvement of your community\n- work with other heads of roles to promote effective cross-functional delivery\n- be a skilled team leader who can confidently communicate the value of the role to digital and non-digital stakeholders\n- be credible and influential across departments", "civilServiceGrades": "G6", "responsibilities": [ "Leda yrket leveranshantering och fastställa organisationens standarder för agil leverans.", "Rekrytera, utveckla och placera ut leveransansvariga över portföljen.", "Se till att leveransansatser uppfyller krav på klinisk säkerhet, informationsstyrning och kvalitetssäkring utan att i onödan sakta ner team.", "Ge ledningen och kliniska ledare råd om leveransrisker, kapacitet och prioriteringar.", "Förvalta yrkets budget och bemanningsplan." ], "qualifications": [ "Omfattande erfarenhet av att leda leverans över flera team och av att leda en leveranspraktik." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 633, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-8c--head-of-delivery-management.tsv" } ], "sources": [] }, { "id": "product-manager", "slug": "produktchef", "title": "Produktchef", "family": "product-and-delivery", "summary": "Produktansvariga ser till att organisationens digitala hälso- och vårdprodukter möter behoven hos patienter, kliniker och vårdpersonal och ger värde för hälso- och sjukvårdssystemet. De fastställer produktens vision och färdplan, prioriterar tvärprofessionella teams arbete med hjälp av underlag och är ansvariga för de utfall deras produkter uppnår, inklusive deras effekt på vården.", "healthContext": [ "Produktbeslut kan påverka patientsäkerheten, så produktansvariga äger produktens kliniska risk tillsammans med den kliniska säkerhetsansvarige och ser till att faror hanteras före release.", "Produkter betjänar många användargrupper med olika behov, såsom patienter, närstående, kliniker och administrativ personal, och produktansvariga måste balansera dem rättvist.", "Vissa produkter kan vara reglerade som medicintekniska produkter, så produktansvariga behöver veta när reglering gäller och planera för den.", "Utfall i vården omfattar säkerhet, kvalitet, tillgång, jämlikhet och personaltid, så produktansvariga definierar framgångsmått som kliniska och operativa ledare känner igen.", "Produkter är ofta beroende av nationella och regionala standarder för hälsodata och gemensamma plattformar, så produktansvariga arbetar över organisationsgränser." ], "pcfRole": { "name": "Product manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/product-manager/", "description": "A product manager makes sure that their products provide value and achieve the right outcomes by balancing user and business needs.\n\nIn this role, you will:\n- work with multidisciplinary teams, bringing together their views, user needs and business needs, to frame the problem\n- work with multidisciplinary teams to provide the right outcomes for users and the organisation\n- make decisions on priorities for your teams\n- ensure teams comply with appropriate standards", "family": "Product and delivery" }, "esco": [ "a79170ad-0b7b-4697-864f-1748359aa10a", "9f508305-80ce-4111-8722-f2c9b4a44890" ], "levels": [ { "id": "associate-product-manager", "slug": "biträdande-produktansvarig", "title": "Biträdande produktansvarig", "band": "6", "summary": "", "pcfLevel": "Associate product manager", "pcfLevelDescription": "An associate product manager is responsible for features, components or part of a product, contributing to the delivery of value.\n\nThis can be an entry-level role for civil servants who are looking to move into a digital role or those on emerging talent schemes.\n\nAt this role level, you will:\n- work with product managers to advocate for user needs throughout the organisation, prioritising delivery of greatest value\n- manage a smaller product with support, or a subset of features of a larger product\n- learn product management approaches and methods", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Äga kön av arbete för en funktion eller del av en produkt, tillsammans med en produktansvarig.", "Omsätta underlag från användarforskning med patienter, kliniker och vårdpersonal till prioriterade användarberättelser.", "Arbeta med kliniska säkerhetsansvariga för att registrera och granska faror för de funktioner du äger.", "Följa produktmått, såsom användning, slutförandegrad och supportsamtal, och rapportera vad de visar.", "Företräda produkten vid demonstrationer och hos operativa intressenter." ], "qualifications": [ "Erfarenhet av en digital, klinisk eller operativ roll, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 409, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-6--associate-product-manager.tsv" }, { "id": "product-manager", "slug": "produktansvarig", "title": "Produktansvarig", "band": "7", "summary": "", "pcfLevel": "Product manager", "pcfLevelDescription": "A product manager is responsible for product quality and value, working with the team to identify, implement and improve strategies and tactics for their products. They might recruit and manage people in the product profession, ensuring people with the right skills are hired, supported and developed.\n\nThis can be an entry-level role for new product managers who have been working in other digital roles.\n\nAt this role level, you will:\n- lead a product through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement\n- support lead and senior product managers\n- prioritise work for your teams and be able to measure outcomes", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fastställa vision, färdplan och framgångsmått för en digital hälso- och vårdprodukt.", "Prioritera teamets arbete och balansera användarnas behov, klinisk säkerhet, policy, tekniska begränsningar och kostnad.", "Acceptera klinisk risk för produktändringar tillsammans med den kliniska säkerhetsansvarige och stoppa releaser som inte är säkra.", "Arbeta med kliniska och operativa ledare för att se till att produkten passar vårdförlopp och tas i bruk.", "Se till att produkten uppfyller standarder för tillgänglighet, informationsstyrning och tjänster.", "Mäta produktens utfall, inklusive dess nyttor för patienter och personal." ], "qualifications": [ "Betydande erfarenhet av produktledning eller av en närliggande digital roll." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "working", "levelNumber": 2 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "working", "levelNumber": 2 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 474, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-7--product-manager.tsv" }, { "id": "senior-product-manager", "slug": "senior-produktansvarig", "title": "Senior produktansvarig", "band": "8a", "summary": "", "pcfLevel": "Senior product manager", "pcfLevelDescription": "A senior product manager can work on a group of products that share a value proposition, or a single product that is complex, high risk or sensitive. They are responsible for product quality and value, working with teams to identify, implement and improve strategies and tactics for their products. They might also be involved in parts of programme management activity.\n\nAt this role level, you will:\n- lead products through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement\n- make decisions based on the overall quality and value of your products\n- manage associate product managers and product managers\n- be involved in recruiting associate product managers, product managers and contractors", "civilServiceGrades": "G7", "responsibilities": [ "Leda en grupp relaterade produkter, eller en enskild produkt som är komplex, högriskfylld eller känslig, såsom en som används i akutvård.", "Bygga produktstrategi utifrån underlag om patienters behov, klinisk praxis och hälso- och sjukvårdspolitik.", "Se till att produkten uppfyller regleringen av medicintekniska produkter där den gäller.", "Förvalta produktens budget och motivera investeringar med nyttor för vården.", "Coacha och ha linjeansvar för produktansvariga." ], "qualifications": [ "Omfattande erfarenhet av att förvalta digitala produkter genom hela deras livscykel." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 554, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8a--senior-product-manager.tsv" }, { "id": "lead-product-manager", "slug": "ledande-produktansvarig", "title": "Ledande produktansvarig", "band": "8b", "summary": "", "pcfLevel": "Lead product manager", "pcfLevelDescription": "A lead product manager is responsible for a product portfolio or end-to-end service, and the delivery of product quality and value. They work with teams to identify, implement and improve strategies and tactics for their products. They are a member of the management team for their product area and provide product leadership and direction across multiple teams.\n\nAt this role level, you will:\n- manage people and manage products\n- maintain the high level roadmap\n- be involved in a range of programme management activities relevant to the product portfolio\n- be involved in recruiting product managers at all levels and contractors\n- provide leadership in your programmes and across the local community, working closely with the head of product, where they exist", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda en produktportfölj eller en tjänst från början till slut, såsom alla produkter som stöder ett vårdförlopp.", "Fastställa produktriktning över flera team och se till att produkter fungerar tillsammans för patienter och personal.", "Arbeta med kliniska ledare och den kliniska säkerhetsansvarige för att hantera klinisk risk över portföljen.", "Hålla portföljens budget och rapportera nyttor till seniora styrande organ.", "Leda och utveckla produktansvariga inom produktområdet." ], "qualifications": [ "Omfattande erfarenhet av att leda produkter över flera team." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8b--lead-product-manager.tsv" }, { "id": "head-of-product", "slug": "chef-för-produkt", "title": "Chef för produkt", "band": "8c", "summary": "", "pcfLevel": "Head of product", "pcfLevelDescription": "A head of product provides support to all product managers in the organisation and to the product community across government. They lead on product strategy, working closely with lead product managers and their business units. They are responsible for setting and raising standards for product management in their organisation.\n\nAt this role level, you will:\n- coach others in product management\n- work with organisation management and other communities to represent product community interests\n- oversee every member of the community, including their role, assignments, development, pay and performance\n- manage recruitment, development, moves and exits from the community, covering civil servants and contractors\n- line manage senior and lead product managers", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens produktstrategi tillsammans med ledningens, kliniska och operativa ledare.", "Fastställa och höja standarder för produktledning, inklusive hur produkter hanterar klinisk risk och mäter utfall.", "Leda produktyrket, inklusive rekrytering, karriärvägar och uppbyggnad av förmåga.", "Besluta om investeringsprioriteringar över produkter, med underlag om behov, värde och jämlikhet.", "Företräda organisationens produkter hos partner i hela hälso- och sjukvårdssystemet." ], "qualifications": [ "Omfattande erfarenhet av att leda produktledning i en organisation." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "expert", "levelNumber": 4 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8c--head-of-product.tsv" } ], "sources": [] }, { "id": "project-manager", "slug": "projektledare", "title": "Projektledare", "family": "product-and-delivery", "summary": "Projektledare planerar och genomför projekt som förändrar hur organisationen stöder hälso- och sjukvården, såsom att införa ett kliniskt system på nya platser, flytta tjänster till ny infrastruktur eller införa nya digitala verktyg för vårdpersonal. De styr omfattning, tid, kostnad, kvalitet och risk med erkända projektmetoder och ser till att projekt levererar de nyttor de har utlovat för patienter och personal.", "healthContext": [ "Projekt som ändrar kliniska system eller arbetsflöden behöver klinisk säkerhetskvalitetssäkring före driftsättning, så projektledare lägger in riskworkshoppar, godkännande av säkerhetsunderlag och bidrag från den kliniska säkerhetsansvarige i tidsplanen.", "Driftsättningar får inte störa patientvården, så projektledare planerar övergångar, arrangemang för verksamhetskontinuitet och stöd på plats tillsammans med kliniska och operativa team.", "Projekt behöver ofta konsekvensbedömningar avseende dataskydd och avtal om informationsdelning, så projektledare planerar dessa tidigt tillsammans med kollegor inom informationsstyrning.", "Nyttor i vården, såsom frigjord personaltid eller färre fel, tar tid att visa sig, så projektledare fastställer utgångsvärden och lämnar över uppföljningen av nyttor till tjänsten." ], "pcfRole": null, "esco": [ "bea99fea-0383-4c63-b944-70d4799de2c5", "8b6388a4-4904-471b-9331-d3b1211f5525" ], "levels": [ { "id": "assistant-project-manager", "slug": "biträdande-projektledare", "title": "Biträdande projektledare", "band": "5", "summary": "En biträdande projektledare stödjer leveransen av projekt, eller leder små, väl avgränsade projekt med vägledning från en mer senior projektledare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Underhålla projektplaner, risk- och ärendeloggar, åtgärdsloggar och beroenderegister.", "Organisera och föra protokoll vid projektmöten och styrgrupper och följa upp åtgärder.", "Leda små, väl avgränsade arbetsmoment, såsom en utrullning på en plats eller ett utbildningsschema, med vägledning.", "Följa upp beredskapsuppgifter inför driftsättning, såsom godkännande av klinisk säkerhet, dataskyddskontroller och personalutbildning.", "Ta fram lägesrapporter och följa upp projektets utgifter mot budget." ], "qualifications": [ "En grundkvalifikation i projektledning, eller motsvarande erfarenhet." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 334, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-5--assistant-project-manager.tsv" }, { "id": "project-manager", "slug": "projektledare", "title": "Projektledare", "band": "6", "summary": "En projektledare driver projekt av måttlig storlek och komplexitet från start till avslut, såsom att rulla ut en digital tjänst till flera vårdmiljöer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planera och leda projekt från start till avslut och styra omfattning, tid, kostnad, kvalitet och risk.", "Planera driftsättningar tillsammans med kliniska och operativa team, inklusive övergång, verksamhetskontinuitet och supportarrangemang.", "Se till att kvalitetssäkring av klinisk säkerhet, informationsstyrning och tillgänglighet planeras och slutförs före driftsättning.", "Förvalta projektets budget och leverantörsleveranser.", "Rapportera till projektstyrgruppen och eskalera risker och ärenden utanför toleransen.", "Fastställa utgångsvärden för nyttor och lämna över uppföljningen av nyttor till tjänsten." ], "qualifications": [ "En erkänd kvalifikation i projektledning, såsom ett certifikat på praktikernivå, eller motsvarande erfarenhet.", "Erfarenhet av att leda projekt som förändrar tjänster eller system." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 425, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-6--project-manager.tsv" }, { "id": "senior-project-manager", "slug": "senior-projektledare", "title": "Senior projektledare", "band": "7", "summary": "En senior projektledare leder stora, komplexa eller högriskfyllda projekt, såsom ersättning av ett kliniskt system i en organisation, och kan leda annan projektpersonal.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda stora eller högriskfyllda projekt, såsom ersättning av kliniska system eller utrullning på flera platser.", "Hantera komplexa beroenden till leverantörer, andra projekt och partnerorganisationer inom hälso- och sjukvården.", "Leda beslut om driftsättning tillsammans med den kliniska säkerhetsansvarige, operativa ledare och den ansvarige beställaren.", "Förvalta projektets budget och kommersiella arrangemang, inklusive ändringskontroll med leverantörer.", "Se till att nyttor för patienter och personal definieras, ägs och mäts.", "Leda och utveckla projektledare och projektstödjande personal." ], "qualifications": [ "En erkänd kvalifikation i projektledning, eller motsvarande erfarenhet.", "Betydande erfarenhet av att leda komplexa projekt i en reglerad eller säkerhetskritisk miljö." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 476, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-7--senior-project-manager.tsv" }, { "id": "lead-project-manager", "slug": "ledande-projektledare", "title": "Ledande projektledare", "band": "8a", "summary": "En ledande projektledare leder de mest komplexa projekten eller en grupp relaterade projekt och fastställer praxis för projektledning inom sitt område.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda de mest komplexa projekten, eller en grupp relaterade projekt, över flera tjänster eller organisationer.", "Fastställa standarder, mallar och kvalitetssäkring för projektledning inom området och coacha projektledare.", "Ge ansvariga beställare och styrelser råd om leveransalternativ, risker och återhämtning av projekt som har problem.", "Förvalta betydande budgetar och avtal och se till att projekt ger valuta för pengarna.", "Se till att krav på klinisk säkerhet och informationsstyrning uppfylls över gruppen av projekt.", "Ha linjeansvar för projektledare." ], "qualifications": [ "Omfattande erfarenhet av att leda komplexa projekt, med en erkänd kvalifikation i projektledning eller motsvarande erfarenhet." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 547, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-8a--lead-project-manager.tsv" }, { "id": "head-of-project-management", "slug": "chef-för-projektledning", "title": "Chef för projektledning", "band": "8b", "summary": "En chef för projektledning leder organisationens praktik för projektledning och de projektledare som levererar dess digitala förändring.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda praktiken för projektledning, inklusive dess metoder, standarder, verktyg och kvalitetssäkring.", "Fördela projektledare på organisationens projekt och förvalta praktikens kapacitet.", "Bygga förmåga inom projektledning, inklusive rekrytering, utbildning och karriärvägar.", "Ge ledningen råd om projekts hälsa, leveransrisker och lärdomar.", "Förvalta praktikens budget." ], "qualifications": [ "Omfattande erfarenhet av att leda projekt och projektledare, med en erkänd kvalifikation i projektledning eller motsvarande erfarenhet." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-8b--head-of-project-management.tsv" } ], "sources": [] }, { "id": "programme-delivery-manager", "slug": "programleveranschef", "title": "Programleveranschef", "family": "product-and-delivery", "summary": "Programleveransansvariga är ansvariga för att leverera komplexa digitala hälso- och vårdtjänster som kräver att flera team, leverantörer eller organisationer arbetar tillsammans, eller som medför hög teknisk, klinisk eller offentlig risk. De hanterar beroenden, budgetar, kommersiella arrangemang och människor över hela programmet och ser till att det levererar sina avsedda nyttor för patienter, kliniker och vårdpersonal.", "healthContext": [ "Program förändrar ofta hur vård levereras över flera organisationer, så programleveransansvariga samordnar kliniska, operativa och digitala ledare som har olika prioriteringar och styrning.", "Klinisk risk måste hanteras i hela programmet och inte bara inom varje team, så de arbetar med kliniska säkerhetsansvariga för att hålla en bild på programnivå av faror och säkerhetsunderlag.", "Program innefattar ofta stora avtal med leverantörer av kliniska system, så kommersiell hantering och avtalshantering är en stor del av rollen.", "Nyttor i vården, såsom kortare väntetider, tryggare ordination eller frigjord personaltid, måste definieras, ägas av tjänsten och följas upp långt efter att programmet avslutats." ], "pcfRole": { "name": "Programme delivery manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/programme-delivery-manager/", "description": "A programme delivery manager is accountable for the delivery of complex products and services that are being delivered by multiple teams or have high technical or political risk.", "family": "Product and delivery" }, "esco": [ "c94f3565-d987-431f-a46b-6f4e018e0bd7" ], "levels": [ { "id": "programme-delivery-manager", "slug": "programleveransansvarig", "title": "Programleveransansvarig", "band": "8b", "summary": "", "pcfLevel": "Programme delivery manager", "pcfLevelDescription": "A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.\n\nAt this role level, you will:\n- manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios\n- remove blockers and manage risks, commercials, budgets and people\n- balance objectives and redeploy people and resources as priorities change\n- have an in-depth knowledge of Agile and other methodologies\n- be responsible for understanding, managing and communicating to complex stakeholder groups, balancing priorities\n- be the initial escalation point for the programme\n- have an awareness of the bigger picture\n- support the programme director by overseeing the delivery of their vision for the programme\n- support and coach delivery managers", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda leveransen av ett program med flera team, såsom att införa en ny digital tjänst över ett vårdförlopp.", "Planera och hantera beroenden mellan team, leverantörer och partnerorganisationer inom hälso- och sjukvården.", "Hålla en bild på programnivå av klinisk risk tillsammans med den kliniska säkerhetsansvarige och se till att varje release har den kvalitetssäkring den behöver.", "Förvalta programmets budget, avtal och leverantörsprestation.", "Rapportera framsteg, risker och nyttor till programstyrgruppen och den ansvarige beställaren.", "Ha linjeansvar för leveransansvariga och bygga en sund leveranskultur i hela programmet." ], "qualifications": [ "Omfattande erfarenhet av att leverera komplexa digitala tjänster eller program med flera team." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 593, "jobEvaluationNotes": "", "selfAssessmentFile": "programme-delivery-manager--band-8b--programme-delivery-manager.tsv" }, { "id": "senior-programme-delivery-manager", "slug": "senior-programleveransansvarig", "title": "Senior programleveransansvarig", "band": "8c", "summary": "", "pcfLevel": "Programme delivery manager", "pcfLevelDescription": "A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.\n\nAt this role level, you will:\n- manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios\n- remove blockers and manage risks, commercials, budgets and people\n- balance objectives and redeploy people and resources as priorities change\n- have an in-depth knowledge of Agile and other methodologies\n- be responsible for understanding, managing and communicating to complex stakeholder groups, balancing priorities\n- be the initial escalation point for the programme\n- have an awareness of the bigger picture\n- support the programme director by overseeing the delivery of their vision for the programme\n- support and coach delivery managers", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda leveransen av organisationens största eller mest högriskfyllda program, såsom ersättning av den centrala elektroniska patientjournalen eller en systemövergripande delad vårdjournal.", "Samordna leverans över flera organisationer i ett vårdsystem och samordna deras planer, styrning och beslut om driftsättning.", "Leda kommersiell strategi och förhandling med större leverantörer och förvalta programbudgetar över flera år.", "Se till att klinisk säkerhet, informationsstyrning och verksamhetskontinuitet kvalitetssäkras på programnivå före större driftsättningar.", "Leda och utveckla program- och leveransansvariga och fastställa leveransstandarder över portföljen.", "Ge ledningen råd om programrisk, alternativ och återhämtning." ], "qualifications": [ "Omfattande erfarenhet av att leda stora, högriskfyllda program över organisationer." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "UK GDaD PCF har en nivå för programleveransansvariga, vid G7 eller G6. Den här referensen lägger till en senior nivå i band 8c för de största programmen över flera organisationer, med större budgetar (ekonomiska resurser nivå 5) och mer kontroversiell kommunikation (nivå 6).", "selfAssessmentFile": "programme-delivery-manager--band-8c--senior-programme-delivery-manager.tsv" } ], "sources": [] }, { "id": "digital-portfolio-manager", "slug": "digital-portföljchef", "title": "Digital portföljchef", "family": "product-and-delivery", "summary": "Digitala portföljansvariga hjälper organisationen att välja, följa upp och styra sin portfölj av digitala projekt, program och produkter, så att den investerar i det arbete som gör mest för patienter, kliniker och vårdpersonal. De driver portföljstyrning och rapportering, hjälper ledare att prioritera med goda underlag och ser till att portföljen levererar de nyttor den utlovat.", "healthContext": [ "Digitalt arbete konkurrerar om finansiering med vård i frontlinjen, så portföljansvariga hjälper ledare att visa nyttorna med digitala investeringar för patienter och personal.", "Portföljstyrning måste omfatta kvalitetssäkring av klinisk säkerhet, informationsstyrning och cybersäkerhet, så portföljansvariga följer upp dessa vid sidan av tid, kostnad och omfattning.", "Många digitala projekt är beroende av kapacitet i kliniska och operativa team, såsom kliniker som ska testa eller personal som ska utbildas, så portföljansvariga bevakar kollisioner i efterfrågan på tjänster.", "Finansiering kommer ofta från flera källor med egna regler och tidsfrister för rapportering, så portföljansvariga håller rapporteringen korrekt och i tid." ], "pcfRole": { "name": "Digital portfolio manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/digital-portfolio-manager/", "description": "A digital portfolio manager co-ordinates and manages a group , or ‘portfolio’, of digital projects. In this role, you will use an iterative and flexible approach to help define governance processes for this portfolio.", "family": "Product and delivery" }, "esco": [ "c94f3565-d987-431f-a46b-6f4e018e0bd7" ], "levels": [ { "id": "digital-portfolio-analyst", "slug": "digital-portföljanalytiker", "title": "Digital portföljanalytiker", "band": "5", "summary": "", "pcfLevel": "Digital portfolio analyst", "pcfLevelDescription": "A digital portfolio analyst supports the tracking, analysis and delivery of outcomes across a portfolio of digital projects. This role level may be called ‘associate digital portfolio manager’ in your organisation.\n\nAs you will be learning basic portfolio management skills, you will report to a more senior portfolio manager.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Samla in och kontrollera status-, risk-, ekonomi- och nyttodata från projekt i portföljen.", "Underhålla portföljregistret och översikterna och upptäcka luckor eller inkonsekvenser i rapporteringen.", "Förbereda underlag och rapporter för portföljstyrgrupper.", "Följa upp milstolpar för kvalitetssäkring, såsom godkännande av klinisk säkerhet och konsekvensbedömningar avseende dataskydd, över projekt.", "Stödja portföljansvariga med analys för prioritering och planering." ], "qualifications": [ "En examen eller relevant kvalifikation, eller motsvarande erfarenhet av analys eller rapportering." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "project-management", "slug": "project-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "UK GDaD PCF placerar både analytiker- och ansvarignivåerna vid HEO eller SEO. Den här referensen placerar analytikern i band 5, eftersom det är en inlärningsnivå som rapporterar till en portföljansvarig, och den ansvarige i band 6, så att de två nivåerna inte ligger i samma band.", "selfAssessmentFile": "digital-portfolio-manager--band-5--digital-portfolio-analyst.tsv" }, { "id": "digital-portfolio-manager", "slug": "digital-portföljansvarig", "title": "Digital portföljansvarig", "band": "6", "summary": "", "pcfLevel": "Digital portfolio manager", "pcfLevelDescription": "A digital portfolio manager helps to co-ordinate and manage a portfolio of digital projects.\n\nAt this role level, you will:\n- help to create environments that enable teams to deliver\n- support the prioritisation of a group of projects and programmes\n- help teams to follow governance and delivery processes\n- help stakeholders understand the performance of work and any related risks\n- support more senior portfolio managers and leadership in making improvements", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Samordna en portfölj av digitala projekt och program, såsom allt digitalt arbete för en direktörsenhet.", "Hjälpa team att följa processer för styrning, kvalitetssäkring och leverans och göra dem proportionerliga.", "Stödja ledare att prioritera arbete med underlag om behov, nytta, risk och kapacitet.", "Rapportera portföljens prestation, risker och nyttor tydligt till styrelser och intressenter.", "Upptäcka kollisioner i efterfrågan på kliniska och operativa team över projekt och hjälpa till att lösa dem." ], "qualifications": [ "Erfarenhet av portfölj-, program- eller projektledning, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 409, "jobEvaluationNotes": "", "selfAssessmentFile": "digital-portfolio-manager--band-6--digital-portfolio-manager.tsv" }, { "id": "senior-digital-portfolio-manager", "slug": "senior-digital-portföljansvarig", "title": "Senior digital portföljansvarig", "band": "8a", "summary": "", "pcfLevel": "Senior digital portfolio manager", "pcfLevelDescription": "A senior digital portfolio manager is responsible for co-ordinating and managing a portfolio of digital projects.\n\nAt this role level, you will:\n- track, analyse and help deliver outcomes in your portfolio\n- give guidance and deal with issues to help teams to deliver faster\n- manage governance and assurance processes, and ensure standards are met\n- provide information to stakeholders on work performance and related risks", "civilServiceGrades": "G7", "responsibilities": [ "Förvalta organisationens digitala portfölj, eller en stor del av den, och dess processer för styrning och kvalitetssäkring.", "Följa upp och analysera utfall och nyttor över portföljen och agera på problem för att hjälpa team att leverera.", "Se till att portföljen uppfyller standarder, inklusive kvalitetssäkring av klinisk säkerhet, informationsstyrning och cybersäkerhet.", "Ge seniora ledare råd om prioritering, investering och avvägningar, med tydliga underlag.", "Förvalta portföljrapporteringen till finansiärer och externa organ.", "Ha linjeansvar för portföljanalytiker och portföljansvariga." ], "qualifications": [ "Omfattande erfarenhet av portfölj- eller programledning, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 547, "jobEvaluationNotes": "Det finns ingen nivå i band 7 eftersom UK GDaD PCF går från digital portföljansvarig (HEO/SEO) till senior digital portföljansvarig (G7).", "selfAssessmentFile": "digital-portfolio-manager--band-8a--senior-digital-portfolio-manager.tsv" }, { "id": "head-of-digital-portfolio", "slug": "chef-för-digital-portfölj", "title": "Chef för digital portfölj", "band": "8c", "summary": "", "pcfLevel": "Head of portfolio", "pcfLevelDescription": "A head of portfolio leads a team of digital portfolio managers. You will ensure the portfolio of digital projects delivers the best possible outcomes.\n\nAt this role level, you will:\n- lead the tracking and governing of digital projects\n- ensure the right controls are used\n- address risks and deal with, or escalate, issues\n- provide leaders with insights into the portfolio's future so they can make informed decisions\n- build and lead a diverse, skilled and motivated team of digital portfolio managers\n- ensure the portfolio team is meeting the needs of the organisation\n- support the professional development of the portfolio community, including line management and coaching", "civilServiceGrades": "G6", "responsibilities": [ "Leda funktionen för digital portfölj och teamet av portföljansvariga.", "Fastställa portföljens strategi, kontroller och styrning och se till att de används.", "Ge ledningen insikt i portföljens framtid, så att de kan fatta investeringsbeslut.", "Se till att portföljens nyttor för patienter, personal och organisationen realiseras och rapporteras.", "Hantera risker på portföljnivå och eskalera ärenden till ledningsgruppen.", "Förvalta funktionens budget och förmåga." ], "qualifications": [ "Omfattande erfarenhet av att leda portföljledning i en komplex organisation." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "Ekonomiska resurser poängsätts på nivå 5 eftersom chefen för digital portfölj överblickar investeringar i hela den digitala portföljen, över flera tjänster; informationsresurser är nivå 6 eftersom portföljregistret och rapporteringen omfattar hela organisationen.", "selfAssessmentFile": "digital-portfolio-manager--band-8c--head-of-digital-portfolio.tsv" } ], "sources": [] }, { "id": "service-owner", "slug": "tjänsteägare", "title": "Tjänsteägare", "family": "product-and-delivery", "summary": "Tjänsteägare är ansvariga ledare för en digital hälso- och vårdtjänst från början till slut, över dess digitala, operativa och kliniska delar. De samlar tvärprofessionella team och tjänstepartner, fastställer tjänstens strategi och prioriteringar, äger dess budget och prestation och ser till att den ger trygga resultat och nyttor av hög kvalitet för patienter, kliniker och vårdpersonal.", "healthContext": [ "En digital hälso- och vårdtjänst är en del av en bredare vårdtjänst, så tjänsteägare arbetar som jämlikar med kliniska och operativa ledare och delar ansvaret för patientens hela upplevelse.", "Tjänsteägaren är ansvarig för att tjänstens kliniska risk hanteras, arbetar med den kliniska säkerhetsansvarige och accepterar kvarstående risk på rätt nivå.", "Tjänster hanterar konfidentiell hälsoinformation, så tjänsteägare ser till att informationsstyrning, dataskydd och cybersäkerhet finns på plats och granskas.", "Tjänster i drift som stöder vården måste vara motståndskraftiga, så tjänsteägare ser till att verksamhetskontinuitet, incidenthantering och leverantörsstöd uppfyller kliniska behov.", "Nyttor i vården måste mätas och rapporteras, så tjänsteägare för nyckeltal som omfattar säkerhet, kvalitet, tillgång, jämlikhet och kostnad." ], "pcfRole": { "name": "Service owner", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-owner/", "description": "A service owner is accountable for the quality, performance, benefits and outcomes of a service. They provide clear end-to-end direction, prioritisation, risk management and decision making for teams in line with department, policy and user outcomes.\n\nIn this role, you will:\n- define success and quality measures for a service, driving continuous improvement towards these measures\n- inform and influence stakeholders, getting consensus that enables work to progress\n- ensure the delivery of change that realises the outcomes and benefits of your service", "family": "Product and delivery" }, "esco": [ "a79170ad-0b7b-4697-864f-1748359aa10a" ], "levels": [ { "id": "service-owner", "slug": "tjänsteägare", "title": "Tjänsteägare", "band": "8b", "summary": "", "pcfLevel": "Service owner", "pcfLevelDescription": "A service owner is an accountable leader that brings together a multidisciplinary team to ensure delivery of a quality service. They advocate for their service and teams, and develop an open and trust-based culture.\n\nAt this role level, you will:\n- ensure a strategy is in place that delivers the intended vision, outcomes and benefits\n- prioritise areas of development, balancing user needs, business requirements and policy\n- ensure appropriate governance and assurance is in place\n- ensure appropriate funding is in place\n- create the culture and environment for the team to do their best work", "civilServiceGrades": "G7/G6", "responsibilities": [ "Vara ansvarig för en digital hälso- och vårdtjänst från början till slut, såsom onlineåtkomst till journaler eller digitala remisser, genom hela dess livscykel.", "Fastställa tjänstens strategi och prioriteringar tillsammans med kliniska och operativa ledare och balansera användarnas behov, säkerhet, policy och kostnad.", "Äga tjänstens budget och motivera investeringar utifrån nyttor för patienter och personal.", "Se till att klinisk risk, informationsstyrning, tillgänglighet och cybersäkerhet hanteras och kvalitetssäkras.", "Följa tjänstens prestation och nyttor och leda förbättring när tjänsten brister.", "Företräda tjänsten i styrande organ och hos partner i hela hälso- och sjukvårdssystemet." ], "qualifications": [ "Omfattande erfarenhet av att leda digitala, operativa eller kliniska tjänster." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "service-owner--band-8b--service-owner.tsv" }, { "id": "senior-service-owner", "slug": "senior-tjänsteägare", "title": "Senior tjänsteägare", "band": "8c", "summary": "", "pcfLevel": "Service owner", "pcfLevelDescription": "A service owner is an accountable leader that brings together a multidisciplinary team to ensure delivery of a quality service. They advocate for their service and teams, and develop an open and trust-based culture.\n\nAt this role level, you will:\n- ensure a strategy is in place that delivers the intended vision, outcomes and benefits\n- prioritise areas of development, balancing user needs, business requirements and policy\n- ensure appropriate governance and assurance is in place\n- ensure appropriate funding is in place\n- create the culture and environment for the team to do their best work", "civilServiceGrades": "G7/G6", "responsibilities": [ "Vara ansvarig för en grupp relaterade digitala hälso- och vårdtjänster, eller för en kritisk tjänst som används i hela vårdsystemet, såsom den elektroniska patientjournalen.", "Fastställa en flerårig strategi för tjänsterna tillsammans med ledningens, kliniska och operativa ledare.", "Äga budgetar och större leverantörsrelationer över tjänsterna.", "Acceptera och eskalera klinisk risk, informationsrisk och operativ risk på senior nivå, tillsammans med den kliniska säkerhetsansvarige och den verkställande ägaren av informationsrisk.", "Leda tjänsteägare och tvärprofessionella team och bygga en kultur av öppenhet och ständig förbättring.", "Leda svaret på större tjänsteincidenter som påverkar patientvården, och det lärande som följer." ], "qualifications": [ "Omfattande erfarenhet av att leda stora eller kritiska tjänster, inklusive deras budgetar och leverantörer." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "UK GDaD PCF har en nivå för tjänsteägare, vid G7 eller G6. Den här referensen lägger till en senior nivå i band 8c för tjänster som är kritiska för vården i hela organisationen, med budgetar över flera tjänster (ekonomiska resurser nivå 5) och regelbundet deltagande i allvarliga incidenter som påverkar patienter (känslomässig ansträngning nivå 2).", "selfAssessmentFile": "service-owner--band-8c--senior-service-owner.tsv" } ], "sources": [] }, { "id": "user-researcher", "slug": "användarforskare", "title": "Användarforskare", "family": "user-centred-design", "summary": "Användarforskare hjälper team att förstå de människor som använder och levererar hälso- och vårdtjänster, inklusive patienter, närstående, kliniker och vårdpersonal. De planerar och genomför forskning tryggt och etiskt, omsätter det de lär sig till tydlig insikt och ser till att beslut om digitala hälso- och vårdtjänster bygger på underlag om verkliga behov, inklusive behoven hos de människor som har svårast att använda tjänster.", "healthContext": [ "Forskningsdeltagare är ofta sjuka, oroliga eller i utsatta omständigheter, så forskare planerar noggrant för informerat samtycke, skydd av utsatta och deltagarnas välmående.", "Forskning kan innebära att höra om plågsamma upplevelser av sjukdom, förlust eller dålig vård, så forskare behöver stöd för att hantera den känslomässiga påverkan på sig själva och sitt team.", "Kliniker och vårdpersonal har lite tid borta från patienter, så forskare planerar forskning i kliniska miljöer utan att störa vården, ofta genom observation och korta sessioner.", "Viss forskning räknas som formell hälsoforskning eller använder patientdata, så forskare behöver veta när etikprövning eller godkännande enligt forskningsstyrning och dataskyddskontroller gäller.", "Ojämlikhet i hälsa är verklig, så forskare gör medvetna ansträngningar att inkludera människor med låg digital kompetens, funktionsnedsättningar eller begränsad engelska, och människor som använder tjänster minst." ], "pcfRole": { "name": "User researcher", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/user-researcher/", "description": "User researchers plan, design and carry out research activities with users that help teams get a deep understanding of the people that use government services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieve policy intent.", "family": "User-centred design" }, "esco": [ "faed411a-f920-4100-86a8-b877928b429c" ], "levels": [ { "id": "associate-user-researcher", "slug": "biträdande-användarforskare", "title": "Biträdande användarforskare", "band": "4", "summary": "", "pcfLevel": "Associate user researcher", "pcfLevelDescription": "As a trainee in an entry-level role, working with more experienced user researchers, you will need to have an understanding of the role and show potential, although you will need guidance and training to produce good work and develop your skills.", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig metoder för användarforskning genom utbildning och genom att arbeta tillsammans med erfarna forskare.", "Föra anteckningar, hjälpa till att genomföra sessioner och hjälpa till att rekrytera deltagare, enligt rutiner för samtycke och skydd av utsatta.", "Lagra forskningsdata säkert och i enlighet med reglerna för informationsstyrning.", "Hjälpa till att analysera forskningsdata och dela resultat med teamet." ], "qualifications": [ "På väg mot en kvalifikation eller lärlingsutbildning inom ett relevant område, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 281, "jobEvaluationNotes": "Känslomässig ansträngning är nivå 2 på varje nivå för användarforskare, eftersom forskning med patienter och närstående ofta innebär att höra om sjukdom, förlust eller dålig vård. Forskning poängsätts från nivå 2 här och stiger till nivå 3 när forskning är den huvudsakliga uppgiften.", "selfAssessmentFile": "user-researcher--band-4--associate-user-researcher.tsv" }, { "id": "junior-user-researcher", "slug": "junior-användarforskare", "title": "Junior användarforskare", "band": "5", "summary": "", "pcfLevel": "Junior user researcher", "pcfLevelDescription": "A junior user researcher is embedded in a multidisciplinary team to carry out user research activities.\n\nAt this role level, you will:\n- have some practical experience but need regular guidance and training to produce your best work and develop your skills\n- work in combination with a more senior user researcher", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Planera och genomföra forskningssessioner med patienter, närstående och personal, med vägledning från en mer senior forskare.", "Använda metoder såsom intervjuer, användbarhetstestning och kontextuell observation i vårdmiljöer.", "Inhämta informerat samtycke, anpassa sessioner efter deltagarnas behov och lyfta eventuella farhågor om skydd av utsatta.", "Analysera resultat och presentera dem för teamet som tydlig, användbar insikt.", "Rekrytera varierade deltagare, inklusive människor som har svårt att använda tjänster." ], "qualifications": [ "En examen i ett relevant ämne, såsom samhällsvetenskap eller psykologi, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "3", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 342, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-5--junior-user-researcher.tsv" }, { "id": "user-researcher", "slug": "användarforskare", "title": "Användarforskare", "band": "6", "summary": "", "pcfLevel": "User researcher", "pcfLevelDescription": "A user researcher is usually embedded in a multidisciplinary team and responsible for planning and carrying out user research activities. At this level, you will be expected to work independently on a team.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Planera och genomföra användarforskning för ett tvärprofessionellt team och välja metoder som passar frågorna och deltagarna.", "Forska med kliniker och vårdpersonal i deras arbetsmiljöer för att förstå kliniska arbetsflöden och säkerhetskritiska uppgifter.", "Planera forskning med människor i utsatta omständigheter tryggt och bedöma när etikprövning eller godkännande enligt forskningsstyrning behövs.", "Dela insikt som hjälper teamet att prioritera, inklusive underlag om säkerhet och tillgänglighet.", "Dra in teamet i forskningen så att de förstår användarna på första hand." ], "qualifications": [ "En examen i ett relevant ämne, eller motsvarande erfarenhet.", "Erfarenhet av att planera och genomföra användarforskning." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "working", "levelNumber": 2 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 427, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-6--user-researcher.tsv" }, { "id": "senior-user-researcher", "slug": "senior-användarforskare", "title": "Senior användarforskare", "band": "7", "summary": "", "pcfLevel": "Senior user researcher", "pcfLevelDescription": "A senior user researcher is an experienced practitioner who can plan and lead user research activities in larger teams and on more complex services.\n\nAt this role level, you will:\n- build user-centred practices in new teams\n- align user research activities with wider plans to inform a service proposition\n- supervise and develop other user researchers to assure and improve research practice", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Planera och leda forskning för komplexa tjänster, såsom sådana som spänner över flera vårdmiljöer eller betjänar människor i kris.", "Samordna forskningen med tjänstens bredare planer och med andra teams forskning.", "Planera trygg forskning med människor i utsatta omständigheter och förbereda ansökningar om etikprövning och forskningsstyrning.", "Handleda och utveckla användarforskare och kvalitetssäkra deras arbete och etik.", "Bygga användarcentrerad praktik i nya team och hos kliniska intressenter." ], "qualifications": [ "Betydande erfarenhet av användarforskning, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "4", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-7--senior-user-researcher.tsv" }, { "id": "lead-user-researcher", "slug": "ledande-användarforskare", "title": "Ledande användarforskare", "band": "8b", "summary": "", "pcfLevel": "Lead user researcher", "pcfLevelDescription": "A lead user researcher is an expert practitioner, leading and aligning user research activities across several teams.\n\nAt this role level, you will:\n- ensure that teams take a user-centred, evidence-based approach to service design and delivery\n- develop and assure good user research practice", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda och samordna användarforskning över flera team eller ett helt program.", "Se till att team använder ett användarcentrerat, underlagsbaserat förhållningssätt och att forskningen når de människor som påverkas mest av ojämlikhet i hälsa.", "Fastställa och kvalitetssäkra forskningspraxis, inklusive samtycke, skydd av utsatta, datahantering och deltagarnas välmående.", "Bygga gemensamma forskningstillgångar, såsom forskningsförråd och deltagarpaneler, som team kan återanvända tryggt.", "Ha linjeansvar för och utveckla användarforskare." ], "qualifications": [ "Omfattande erfarenhet av att leda användarforskning över team." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "4", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 591, "jobEvaluationNotes": "Det finns ingen nivå i band 8a, eftersom UK GDaD PCF placerar ledande användarforskare vid G7 eller G6 och den här referensen följer det föreslagna bandet 8b. Ekonomiska resurser är nivå 3 för forskningsbudgeten, såsom rekrytering av deltagare och ersättningar.", "selfAssessmentFile": "user-researcher--band-8b--lead-user-researcher.tsv" }, { "id": "head-of-user-research", "slug": "chef-för-användarforskning", "title": "Chef för användarforskning", "band": "8c", "summary": "", "pcfLevel": "Head of user research", "pcfLevelDescription": "A head of user research leads user researchers in an organisation and attracts and builds talent.\n\nAt this role level, you will:\n- be an expert practitioner who can define and assure best practice\n- influence organisational strategy and priorities\n- collaborate with colleagues across government", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda yrket användarforskning och fastställa dess strategi, standarder och etik.", "Påverka organisationens strategi och prioriteringar med underlag om patienter, närstående och vårdpersonal.", "Attrahera, bygga och utveckla forskartalang, inklusive karriärvägar och rekrytering.", "Kvalitetssäkra forskningspraxis i hela organisationen och vara eskaleringspunkten för högriskfylld forskning.", "Företräda forskningspraxis hos organ för etik, skydd av utsatta och forskningsstyrning." ], "qualifications": [ "Omfattande erfarenhet av att leda användarforskning och en forskningspraktik." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "expert", "levelNumber": 4 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "5", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 650, "jobEvaluationNotes": "UK GDaD PCF placerar både ledande användarforskare och chef för användarforskning vid G7 eller G6, med föreslaget band 8b. Den här referensen placerar chefen i band 8c, i linje med cheferna för andra användarcentrerade designyrken, eftersom chefen leder yrket i hela organisationen och tar initiativ till dess forskningsprogram.", "selfAssessmentFile": "user-researcher--band-8c--head-of-user-research.tsv" } ], "sources": [] }, { "id": "service-designer", "slug": "tjänstedesigner", "title": "Tjänstedesigner", "family": "user-centred-design", "summary": "Tjänstedesigners utformar hälso- och vårdtjänster från början till slut, från det ögonblick någon först behöver hjälp till slutet av deras vård, över digitala kanaler, telefon, papper och fysiska möten. De arbetar med patienter, närstående, kliniker och vårdpersonal för att kartlägga hur tjänster verkligen fungerar, hitta var de sviker människor och utforma tjänster som är trygga, enkla och rättvisa och som fungerar över organisationsgränser.", "healthContext": [ "Vårdförlopp korsar många organisationer och professioner, så tjänstedesigners kartlägger hela resor, inklusive överlämningar, väntetider och det arbete patienter och närstående gör för att hålla ihop vården.", "Ändringar i hur en tjänst fungerar kan skapa nya kliniska risker, så tjänstedesigners arbetar med kliniska säkerhetsansvariga för att identifiera faror i nya tjänstemodeller innan de tas i drift.", "Digitala tjänster får inte stänga ute människor som inte kan eller vill använda dem, så tjänstedesigners utformar assisterade och icke-digitala vägar vid sidan av digitala.", "Klinisk personal och verksamhetspersonal är en del av tjänsten, så designer måste passa deras arbetsflöden, arbetsbelastning och professionella ansvar, och inte bara patientens resa." ], "pcfRole": { "name": "Service designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-designer/", "description": "Service designers design the end-to-end journey of a service. This helps a user complete their goal and government deliver a policy intent. In this role, your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.", "family": "User-centred design" }, "esco": [ "faed411a-f920-4100-86a8-b877928b429c", "96e20037-0a25-4bf6-a25e-808d1605d890" ], "levels": [ { "id": "associate-service-designer", "slug": "biträdande-tjänstedesigner", "title": "Biträdande tjänstedesigner", "band": "4", "summary": "", "pcfLevel": "Associate service designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you will need design aptitude, potential and an understanding of the role.", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lära sig metoder för tjänstedesign genom utbildning och genom att arbeta tillsammans med erfarna designers.", "Hjälpa till att kartlägga användarresor och tjänsteritningar utifrån forskning med patienter och personal.", "Hjälpa till att förbereda och genomföra samdesignworkshoppar, enligt rutiner för samtycke och informationsstyrning.", "Dokumentera designbeslut och hålla designartefakter uppdaterade." ], "qualifications": [ "På väg mot en kvalifikation eller lärlingsutbildning inom design eller ett närliggande område, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-4--associate-service-designer.tsv" }, { "id": "junior-service-designer", "slug": "junior-tjänstedesigner", "title": "Junior tjänstedesigner", "band": "5", "summary": "", "pcfLevel": "Junior service designer", "pcfLevelDescription": "Junior designers are graduates with a degree in a relevant subject or relevant work experience.\n\nAt this role level, you will:\n- explain design decisions, work collaboratively and have responsibility for a service\n- work independently after being given direction by more senior designers\n- independently identify user issues and important needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Kartlägga nuvarande resor och tjänsteritningar för delar av ett vårdförlopp, såsom bokning eller uppföljning.", "Utforma och testa förbättringar av delar av en tjänst, under ledning av en mer senior designer.", "Genomföra samdesignsessioner med patienter, närstående och personal och anpassa dem så att alla kan delta.", "Identifiera var en tjänst skapar extra arbete eller risk för patienter eller personal och lyfta det i teamet." ], "qualifications": [ "En examen i design eller ett närliggande ämne, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-5--junior-service-designer.tsv" }, { "id": "service-designer", "slug": "tjänstedesigner", "title": "Tjänstedesigner", "band": "6", "summary": "", "pcfLevel": "Service designer", "pcfLevelDescription": "A service designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.\n\nAt this role level, you will:\n- be trusted to make good decisions\n- recognise when to ask for further guidance and support\n- contribute to the development of design concepts\n- interpret evidence-based research and incorporate this into your work", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma tjänster från början till slut över kanaler, inklusive assisterade och icke-digitala vägar för människor som behöver dem.", "Kartlägga vårdförlopp över organisationer och utforma bättre överlämningar mellan team och tjänster.", "Utforma hur tjänsten fungerar för personal, inklusive roller, arbetsbelastning och arbetsflöden, tillsammans med operativa ledare.", "Arbeta med kliniska säkerhetsansvariga för att identifiera faror i nya tjänstemodeller och utforma kontroller.", "Prototypa och testa tjänständringar med patienter, närstående och personal." ], "qualifications": [ "En examen i design eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att utforma tjänster tillsammans med användare." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-6--service-designer.tsv" }, { "id": "senior-service-designer", "slug": "senior-tjänstedesigner", "title": "Senior tjänstedesigner", "band": "7", "summary": "", "pcfLevel": "Senior service designer", "pcfLevelDescription": "A senior service designer is an experienced designer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- potentially have responsibility across complex services\n- help set direction and embed good practice within teams\n- make important decisions based on research and understand how this research impacts others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda utformningen av komplexa tjänster som spänner över flera vårdmiljöer eller organisationer.", "Forma tjänstens vision tillsammans med kliniska, operativa och digitala ledare.", "Utforma nya tjänstemodeller som förbättrar säkerhet, tillgång och jämlikhet och testa dem med verkliga användare.", "Se till att tjänständringar bedöms med avseende på klinisk risk, likabehandling och effekter på informationsstyrning.", "Handleda designers och förankra tjänstedesign i team." ], "qualifications": [ "Betydande erfarenhet av tjänstedesign, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-7--senior-service-designer.tsv" }, { "id": "lead-service-designer", "slug": "ledande-tjänstedesigner", "title": "Ledande tjänstedesigner", "band": "8b", "summary": "", "pcfLevel": "Lead service designer", "pcfLevelDescription": "A lead service designer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- set direction and assure the quality of design delivery across teams\n- lead multiple or highly complex services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa designriktningen för flera tjänster eller ett helt vårdförlopp och kvalitetssäkra design över team.", "Arbeta med seniora kliniska och operativa ledare för att utforma om hur vård organiseras och levereras.", "Se till att designer fungerar för de människor som påverkas mest av ojämlikhet i hälsa och för personal under press.", "Fastställa standarder för hur team utformar för klinisk säkerhet och för assisterade vägar.", "Ha linjeansvar för och utveckla tjänstedesigners." ], "qualifications": [ "Omfattande erfarenhet av att leda tjänstedesign över team." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Det finns ingen nivå i band 8a, eftersom UK GDaD PCF placerar ledande tjänstedesigner vid G7 eller G6 och den här referensen följer det föreslagna bandet 8b. Policy är nivå 5 eftersom den ledande designern formar hur en rad tjänster inom en direktörsenhet fungerar.", "selfAssessmentFile": "service-designer--band-8b--lead-service-designer.tsv" }, { "id": "head-of-service-design", "slug": "chef-för-tjänstedesign", "title": "Chef för tjänstedesign", "band": "8c", "summary": "", "pcfLevel": "Head of service design", "pcfLevelDescription": "A head of service design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- influence both design and organisational strategy and priorities\n- collaborate with counterpart colleagues across government\n- focus on ensuring the right conditions and environment for designers to work effectively", "civilServiceGrades": "G6", "responsibilities": [ "Leda yrket tjänstedesign och fastställa dess strategi, standarder och arbetssätt.", "Påverka organisationens strategi så att tjänster utformas kring behoven hos patienter, närstående och personal.", "Bygga förmåga inom tjänstedesign, inklusive rekrytering, karriärvägar och utbildning.", "Skapa förutsättningar för god design, såsom tillgång till användare, tid för forskning och design i styrningen.", "Arbeta med kollegor i hela hälso- och sjukvårdssystemet för att utforma sammanhållna tjänster." ], "qualifications": [ "Omfattande erfarenhet av att leda design och en designpraktik." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-8c--head-of-service-design.tsv" } ], "sources": [] }, { "id": "interaction-designer", "slug": "interaktionsdesigner", "title": "Interaktionsdesigner", "family": "user-centred-design", "summary": "Interaktionsdesigners utformar hur patienter, närstående, kliniker och vårdpersonal använder organisationens digitala hälso- och vårdtjänster, från patientvända appar och formulär till de skärmar kliniker använder vid sängkanten. De utformar enkla, tillgängliga och trygga interaktioner, testar dem med verkliga användare och använder gemensamma designsystem så att tjänster känns enhetliga och välbekanta.", "healthContext": [ "Kliniker använder ofta system under tidspress, med avbrott och på delade enheter, så designer måste stödja snabbt och korrekt arbete och göra den säkra åtgärden till den enkla.", "Dålig design kan orsaka klinisk skada, såsom att välja fel patient eller misstolka en dos, så designers tillämpar principer för människa–teknik-samspel och arbetar med kliniska säkerhetsansvariga.", "Många användare är sjuka, oroliga, äldre eller har en funktionsnedsättning, så designer måste uppfylla tillgänglighetsstandarder och fungera för människor med låg digital kompetens eller hälsolitteracitet.", "Larm och varningar är bara användbara om människor märker och litar på dem, så designers hjälper till att minska larmtrötthet och hålla säkerhetskritisk information synlig." ], "pcfRole": { "name": "Interaction designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/interaction-designer/", "description": "An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.", "family": "User-centred design" }, "esco": [ "96e20037-0a25-4bf6-a25e-808d1605d890" ], "levels": [ { "id": "associate-interaction-designer", "slug": "biträdande-interaktionsdesigner", "title": "Biträdande interaktionsdesigner", "band": "4", "summary": "", "pcfLevel": "Associate interaction designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role.", "civilServiceGrades": "EO", "responsibilities": [ "Lära sig metoder för interaktionsdesign och teamets designsystem genom utbildning och pararbete.", "Skapa skisser, wireframes och enkla prototyper under handledning.", "Hjälpa till att testa designer med användare och registrera vad som fungerar och vad som inte gör det.", "Följa tillgänglighetsstandarder och designsystemets mönster, inklusive de för patientidentitet och säkerhetsvarningar." ], "qualifications": [ "På väg mot en kvalifikation eller lärlingsutbildning inom design eller ett närliggande område, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-4--associate-interaction-designer.tsv" }, { "id": "junior-interaction-designer", "slug": "junior-interaktionsdesigner", "title": "Junior interaktionsdesigner", "band": "5", "summary": "", "pcfLevel": "Junior interaction designer", "pcfLevelDescription": "A junior interaction designer is a graduate with a degree in a relevant subject or an individual with some relevant work experience, or both.\n\nAt this role level, you will:\n- explain design decisions\n- work collaboratively\n- have a responsibility as part of a service\n- work independently after being given direction by more senior designers\n- independently identify user issues and important needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Utforma och prototypa delar av en tjänst, såsom formulär, flöden och skärmar, under ledning av en mer senior designer.", "Testa designer med patienter, närstående och personal och ändra dem utifrån vad du lär dig.", "Utforma tillgängliga interaktioner som fungerar med hjälpmedelsteknik.", "Förklara designbeslut för teamet, inklusive hur de minskar risken för fel." ], "qualifications": [ "En examen i design eller ett närliggande ämne, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-5--junior-interaction-designer.tsv" }, { "id": "interaction-designer", "slug": "interaktionsdesigner", "title": "Interaktionsdesigner", "band": "6", "summary": "", "pcfLevel": "Interaction designer", "pcfLevelDescription": "An interaction designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.\n\nAt this role level, you will:\n- be trusted to make good decisions\n- recognise when to ask for further guidance and support\n- contribute to the development of design concepts\n- interpret evidence-based research and incorporate this into your work", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma interaktioner för en digital hälso- och vårdprodukt, från tidiga koncept till detaljerade, testade designer.", "Utforma för kliniska arbetsflöden och testa med kliniker och vårdpersonal i realistiska scenarier, inklusive avbrott.", "Lyfta designrelaterade faror med den kliniska säkerhetsansvarige och registrera hur designer kontrollerar dem.", "Använda och bidra till designsystemet, inklusive mönster för säkerhetskritisk information.", "Arbeta nära utvecklare för att se till att designer byggs som avsett och förblir tillgängliga." ], "qualifications": [ "En examen i design eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att utforma digitala tjänster tillsammans med användare." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "UK GDaD PCF placerar interaktionsdesigner vid SEO eller G7, med föreslaget band 7, samma som senior interaktionsdesigner. Den här referensen placerar den i band 6, samma som tjänstedesignernivån med identiska färdighetsnivåer i PCF, så att de två interaktionsdesignernivåerna inte ligger i samma band.", "selfAssessmentFile": "interaction-designer--band-6--interaction-designer.tsv" }, { "id": "senior-interaction-designer", "slug": "senior-interaktionsdesigner", "title": "Senior interaktionsdesigner", "band": "7", "summary": "", "pcfLevel": "Senior interaction designer", "pcfLevelDescription": "A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- potentially have responsibility across complex services\n- help set direction and embed good practice within teams\n- make important decisions based on research and understand how this research impacts others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda interaktionsdesign för komplexa tjänster, såsom kliniska system som används i många vårdmiljöer.", "Tillämpa metoder för människa–teknik-samspel, såsom uppgiftsanalys, på säkerhetskritiska kliniska arbetsflöden.", "Ta fram designunderlag till kliniska säkerhetsunderlag och, där programvaran är reglerad, till användbarhetsfiler.", "Hjälpa till att sätta riktning och god praxis för design i team och handleda andra designers.", "Fatta designbeslut utifrån forskning och data och förklara dem för kliniska ledare och produktledare." ], "qualifications": [ "Betydande erfarenhet av interaktionsdesign, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-7--senior-interaction-designer.tsv" }, { "id": "lead-interaction-designer", "slug": "ledande-interaktionsdesigner", "title": "Ledande interaktionsdesigner", "band": "8b", "summary": "", "pcfLevel": "Lead interaction designer", "pcfLevelDescription": "A lead interaction designer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- set direction and assure the quality of design delivery across teams\n- lead multiple or highly complex services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa designriktning och kvalitetssäkra interaktionsdesign över flera team eller tjänster.", "Leda designsystemet, inklusive tillgängliga och säkerhetskritiska mönster som team i hela organisationen återanvänder.", "Leda arbete med människa–teknik-samspel för de mest högriskfyllda kliniska tjänsterna, tillsammans med kliniska säkerhetsansvariga.", "Arbeta med seniora produktledare och kliniska ledare för att ta fram designkoncept för större tjänster.", "Ha linjeansvar för och utveckla interaktionsdesigners." ], "qualifications": [ "Omfattande erfarenhet av att leda interaktionsdesign över team." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Det finns ingen nivå i band 8a, eftersom UK GDaD PCF placerar ledande interaktionsdesigner vid G7 eller G6 och den här referensen följer det föreslagna bandet 8b. Policy är nivå 5 eftersom den ledande designern fastställer designstandarder för en rad tjänster.", "selfAssessmentFile": "interaction-designer--band-8b--lead-interaction-designer.tsv" }, { "id": "head-of-interaction-design", "slug": "chef-för-interaktionsdesign", "title": "Chef för interaktionsdesign", "band": "8c", "summary": "", "pcfLevel": "Head of interaction design", "pcfLevelDescription": "A head of interaction design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- influence both design and organisational strategy and priorities\n- collaborate with counterpart colleagues across government\n- focus on ensuring the right conditions and environment for designers to work effectively", "civilServiceGrades": "G6", "responsibilities": [ "Leda yrket interaktionsdesign och fastställa dess strategi, standarder och arbetssätt.", "Påverka design och organisationens strategi så att tjänster är användbara, tillgängliga och trygga.", "Äga organisationens designsystem och se till att det uppfyller behov av tillgänglighet och klinisk säkerhet.", "Bygga designförmåga, inklusive rekrytering, karriärvägar och utbildning.", "Arbeta med kollegor i hela hälso- och sjukvårdssystemet om gemensamma designmönster." ], "qualifications": [ "Omfattande erfarenhet av att leda design och en designpraktik." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-8c--head-of-interaction-design.tsv" } ], "sources": [] }, { "id": "content-designer", "slug": "innehållsdesigner", "title": "Innehållsdesigner", "family": "user-centred-design", "summary": "Innehållsdesigners gör hälso- och vårdinformation och tjänster begripliga, så att patienter, närstående, kliniker och vårdpersonal kan förstå vad de behöver veta och göra. De utformar innehåll utifrån underlag om användarbehov, skriver på klarspråk, arbetar med kliniska experter för att hålla det korrekt och förvaltar innehåll genom hela dess liv, från skapande till granskning och avveckling.", "healthContext": [ "Människor läser ofta hälsoinnehåll när de är oroliga, sjuka eller har bråttom, så innehåll måste vara lätt att förstå och agera på för människor med låg hälsolitteracitet.", "Fel eller föråldrad hälsoinformation kan orsaka skada, så innehållsdesigners följer en klinisk kvalitetssäkringsprocess med granskningsdatum och namngivna kliniska granskare.", "Vissa ämnen är känsliga eller högriskfyllda, såsom akuta symtom, psykisk hälsa, läkemedel och vård i livets slut, så innehållsdesigners arbetar nära kliniker och användarforskare med ton och korrekthet.", "Kliniska system behöver också tydligt innehåll, såsom etiketter, instruktioner och larm, så innehållsdesigners hjälper till att minska fel i kliniska arbetsflöden.", "Hälsoinnehåll måste vara tillgängligt och inkluderande, även för människor som använder hjälpmedelsteknik, läser på ett annat språk eller behöver lättläst format." ], "pcfRole": { "name": "Content designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/content-designer/", "description": "Content designers make things easier for people to understand and use. This can involve working on a single piece of content or on the end-to-end journey of a service to help users complete their goal and government deliver a policy intent. In this role your work may involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.\n\nIn this role, you will:\n- make sure appropriate content is shown to a user in the right place and in the best format\n- start from discovery and work closely with user researchers, service designers and interaction designers", "family": "User-centred design" }, "esco": [ "a74f6c51-37e5-423e-aa5b-044e98663027", "8cb59bc4-1f39-477e-beea-effed12d186c" ], "levels": [ { "id": "associate-content-designer", "slug": "biträdande-innehållsdesigner", "title": "Biträdande innehållsdesigner", "band": "4", "summary": "", "pcfLevel": "Associate content designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role. You will perform basic standard checks and copy edits.", "civilServiceGrades": "EO", "responsibilities": [ "Lära sig metoder för innehållsdesign, stilguiden och den kliniska granskningsprocessen genom utbildning och handlett arbete.", "Utföra standardkontroller, språkgranskning och uppdateringar av befintligt innehåll.", "Publicera innehåll i publiceringssystemet enligt stegen för kvalitetssäkring.", "Kontrollera innehåll för tillgänglighet, såsom rubriker, länktext och alternativ text." ], "qualifications": [ "På väg mot en kvalifikation eller lärlingsutbildning inom ett relevant område, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-4--associate-content-designer.tsv" }, { "id": "junior-content-designer", "slug": "junior-innehållsdesigner", "title": "Junior innehållsdesigner", "band": "5", "summary": "", "pcfLevel": "Junior content designer", "pcfLevelDescription": "A junior content designer has some relevant work experience in content creation.\n\nAt this role level, you will:\n- explain content decisions\n- work collaboratively\n- work independently after being given direction by more senior content designers\n- independently identify user issues and needs\n- support content team administration and publishing processes\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Skriva och uppdatera hälsoinnehåll och tjänsteinnehåll, under ledning av mer seniora innehållsdesigners.", "Använda forskning och data för att identifiera vad användare behöver veta och de ord de använder.", "Arbeta med kliniska granskare för att kontrollera korrekthet och förklara medicinska termer på klarspråk.", "Stödja publicering av innehåll, granskningsdatum och innehållsteamets administration." ], "qualifications": [ "En examen eller relevant kvalifikation, eller motsvarande erfarenhet av att skriva för webben." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-5--junior-content-designer.tsv" }, { "id": "content-designer", "slug": "innehållsdesigner", "title": "Innehållsdesigner", "band": "6", "summary": "", "pcfLevel": "Content designer", "pcfLevelDescription": "A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.\n\nAt this role level, you will:\n- be comfortable using evidence, data and research to make content decisions\n- build relationships across government to focus on the needs of the user and to influence stakeholders\n- contribute to and use the style guides and content patterns\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma innehåll över hela användarresor, såsom att hitta en tjänst, förbereda sig för ett besök och eftervård.", "Utforma innehåll för kliniska system, såsom etiketter, instruktioner och larm, för att minska risken för fel.", "Komma överens om korrekthet med kliniska experter samtidigt som innehållet hålls tydligt och användbart.", "Testa innehåll med användare, inklusive människor med låg hälsolitteracitet och människor som använder hjälpmedelsteknik.", "Bidra till stilguiden och innehållsmönster." ], "qualifications": [ "En examen eller relevant kvalifikation, eller motsvarande erfarenhet.", "Erfarenhet av att utforma innehåll för digitala tjänster." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-6--content-designer.tsv" }, { "id": "senior-content-designer", "slug": "senior-innehållsdesigner", "title": "Senior innehållsdesigner", "band": "7", "summary": "", "pcfLevel": "Senior content designer", "pcfLevelDescription": "A senior content designer is an expert practitioner who develops content strategy and solutions for large-scale problems and high-profile events.\n\nAt this role level, you will:\n- take responsibility for content quality, manage small teams and mentor content colleagues\n- write and map user stories\n- review the work of others to assure quality\n- lead on cross-government content projects\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Ta fram innehållsstrategi för stora eller högprofilerade områden, såsom ett större sjukdomsområde eller en folkhälsokampanj.", "Utforma innehåll för känsliga och högriskfyllda ämnen, såsom akuta symtom, psykisk hälsa och vård i livets slut.", "Etablera klinisk kvalitetssäkring, underlagskällor och granskningscykler för en mängd hälsoinnehåll.", "Granska andras arbete för att kvalitetssäkra det och leda eller handleda innehållsdesigners.", "Skriva och kartlägga användarberättelser tillsammans med teamet." ], "qualifications": [ "Betydande erfarenhet av innehållsdesign, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 481, "jobEvaluationNotes": "Känslomässig ansträngning är nivå 2 eftersom seniora innehållsdesigners regelbundet arbetar med plågsamma ämnen, såsom allvarlig sjukdom, självskada och sorg.", "selfAssessmentFile": "content-designer--band-7--senior-content-designer.tsv" }, { "id": "lead-content-designer", "slug": "ledande-innehållsdesigner", "title": "Ledande innehållsdesigner", "band": "8b", "summary": "", "pcfLevel": "Lead content designer", "pcfLevelDescription": "A lead content designer is an expert practitioner and leader who directs a team of content designers. They assure the content quality across whole teams and make sure content aligns to strategy and objectives while meeting the needs of users.\n\nAt this role level, you will:\n- work closely with service managers, programme directors and senior stakeholders to resource teams, resolve problems and develop future projects\n- promote the content design discipline, engage with the cross-government community and keep up to date with industry changes", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda ett team av innehållsdesigners och kvalitetssäkra innehåll över flera team.", "Se till att hälsoinnehåll uppfyller standarder för klinisk kvalitetssäkring, tillgänglighet och stil.", "Arbeta med seniora kliniska ledare, kommunikationsledare och produktledare för att resurssätta team och lösa innehållsproblem.", "Leda innehållet för organisationens mest känsliga eller högriskfyllda information.", "Ha linjeansvar för och utveckla innehållsdesigners." ], "qualifications": [ "Omfattande erfarenhet av att leda innehållsdesign över team." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 602, "jobEvaluationNotes": "Det finns ingen nivå i band 8a, eftersom UK GDaD PCF placerar ledande innehållsdesigner vid G7 eller G6 och den här referensen följer det föreslagna bandet 8b. Policy är nivå 5 eftersom den ledande fastställer innehållsstandarder för en rad tjänster; känslomässig ansträngning är nivå 2, som för seniora innehållsdesigners.", "selfAssessmentFile": "content-designer--band-8b--lead-content-designer.tsv" }, { "id": "head-of-content-design", "slug": "chef-för-innehållsdesign", "title": "Chef för innehållsdesign", "band": "8c", "summary": "", "pcfLevel": "Head of content design", "pcfLevelDescription": "A head of content design is an expert practitioner with broad industry experience who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- develop a strategy for content that meets the organisation’s objectives\n- lead a team capable of executing that strategy\n- work with senior stakeholders to influence organisational strategy\n- prioritise and collaborate with counterpart colleagues across government\n- champion good content design practice within government and industry", "civilServiceGrades": "G7/G6", "responsibilities": [ "Ta fram en innehållsstrategi som uppfyller organisationens mål och patienters och personalens behov.", "Fastställa organisationens standarder för hälsoinformation och dess kliniska kvalitetssäkring.", "Leda ett team av innehållsdesigners som kan genomföra strategin, inklusive rekrytering och utveckling.", "Arbeta med seniora kliniska ledare och kommunikationsledare för att hantera risker med hälsoinformation.", "Prioritera innehållsarbete i hela organisationen." ], "qualifications": [ "Omfattande erfarenhet av att leda innehållsdesign och en innehållspraktik." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "UK GDaD PCF placerar både ledande innehållsdesigner och chef för innehållsdesign vid G7 eller G6, med föreslaget band 8b. Den här referensen placerar chefen i band 8c, i linje med cheferna för andra användarcentrerade designyrken, eftersom chefen fastställer innehållsstrategi och standarder för hela organisationen.", "selfAssessmentFile": "content-designer--band-8c--head-of-content-design.tsv" } ], "sources": [] }, { "id": "accessibility-specialist", "slug": "tillgänglighetsspecialist", "title": "Tillgänglighetsspecialist", "family": "user-centred-design", "summary": "Tillgänglighetsspecialister hjälper organisationen att göra sina digitala hälso- och vårdtjänster användbara för så många som möjligt, inklusive personer med funktionsnedsättning och personer med långvariga sjukdomar. De testar tjänster mot tillgänglighetsstandarder och med hjälpmedelsteknik, ger råd och utbildning till team och hjälper till att förankra tillgänglighet i hur tjänster, kliniska system och hälsoinformation utformas, köps och byggs.", "healthContext": [ "Många av dem som behöver hälso- och sjukvård mest har en funktionsnedsättning, är äldre eller lever med långvariga sjukdomar, så otillgängliga tjänster kan hindra människor från att få vård.", "Kliniker och vårdpersonal har också behov av tillgänglighet, så interna kliniska system, inklusive sådana som köps från leverantörer, måste också vara tillgängliga.", "Hälsoinformation är ofta komplex och publiceras i många format, såsom dokument, brev och video, så specialister hjälper team att göra allt tillgängligt, inklusive lättläst och alternativa format.", "Tillgänglighetsproblem i kliniska arbetsflöden kan bli säkerhetsproblem, till exempel när en varning inte läses upp av en skärmläsare, så specialister arbetar med kliniska säkerhetsansvariga om dessa risker." ], "pcfRole": { "name": "Accessibility specialist", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/accessibility-specialist/", "description": "An accessibility specialist provides support, advice and guidance to other roles in the Government Digital and Data profession about how to create accessible digital services.\n\nYou will use knowledge of accessibility guidelines, provide technical expertise and bring the voice of disabled users to ensure that product teams make digital services that can be used by everyone.", "family": "User-centred design" }, "esco": [ "50af07f0-7a75-424e-a66d-5a9deea10f4c" ], "levels": [ { "id": "junior-accessibility-specialist", "slug": "junior-tillgänglighetsspecialist", "title": "Junior tillgänglighetsspecialist", "band": "5", "summary": "", "pcfLevel": "Junior accessibility specialist", "pcfLevelDescription": "A junior accessibility specialist learns on the job by assisting with accessibility testing.\n\nAt this role level, you will:\n- develop skills while working under supervision to provide accessibility testing\n- understand and use different types of testing\n- be aware of but not responsible for assistive technology testing\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Testa webbsidor, appar och dokument mot tillgänglighetsstandarder, under handledning.", "Registrera och förklara tillgänglighetsproblem tydligt så att team kan åtgärda dem.", "Hjälpa till med testning med hjälpmedelsteknik, såsom skärmläsare och förstoringsprogram.", "Hjälpa till att hålla tillgänglighetsredogörelser och ärendeloggar uppdaterade." ], "qualifications": [ "Viss erfarenhet av digital testning, design eller utveckling, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-5--junior-accessibility-specialist.tsv" }, { "id": "accessibility-specialist", "slug": "tillgänglighetsspecialist", "title": "Tillgänglighetsspecialist", "band": "6", "summary": "", "pcfLevel": "Accessibility specialist", "pcfLevelDescription": "An accessibility specialist can support teams in creating accessible services.\n\nAt this role level, you will:\n- coach and mentor more junior colleagues\n- support in providing training materials and learning content\n- perform accessibility audits\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Genomföra tillgänglighetsgranskningar av patientvända tjänster, kliniska system och hälsoinformation.", "Testa med en rad hjälpmedelstekniker och stödja forskning med användare med funktionsnedsättning.", "Ge team råd om åtgärder och om tillgängliga mönster för formulär, larm och säkerhetskritisk information.", "Granska leverantörsprodukters tillgänglighet vid upphandling och godkännande.", "Ta fram utbildning och vägledning och coacha mer juniora kollegor." ], "qualifications": [ "Erfarenhet av tillgänglighetstestning och av aktuella tillgänglighetsstandarder, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-6--accessibility-specialist.tsv" }, { "id": "senior-accessibility-specialist", "slug": "senior-tillgänglighetsspecialist", "title": "Senior tillgänglighetsspecialist", "band": "7", "summary": "", "pcfLevel": "Senior accessibility specialist", "pcfLevelDescription": "A senior accessibility specialist works with people at a range of role levels to embed accessibility into the output of teams.\n\nAt this role level, you will:\n- coach and mentor more junior colleagues\n- input into accessibility strategy with business areas or teams\n- create and deliver accessibility training\n- engage with teams across different levels and capabilities\n- potentially manage or lead individuals or sub-teams\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Förankra tillgänglighet i teamens arbetssätt, från förstudie till tjänst i drift.", "Bidra till tillgänglighetsstrategin, inklusive hur tillgänglighet kvalitetssäkras vid upphandling och tjänstebedömningar.", "Arbeta med kliniska säkerhetsansvariga där tillgänglighetsproblem kan påverka patientsäkerheten.", "Ta fram och hålla utbildning i tillgänglighet för designers, utvecklare, innehållsdesigners och leverantörer.", "Leda eller förvalta andra tillgänglighetsspecialister." ], "qualifications": [ "Betydande erfarenhet av tillgänglighet, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-7--senior-accessibility-specialist.tsv" }, { "id": "head-of-accessibility", "slug": "chef-för-tillgänglighet", "title": "Chef för tillgänglighet", "band": "8b", "summary": "", "pcfLevel": "Head of accessibility", "pcfLevelDescription": "A head of accessibility is an expert practitioner who can create an accessibility vision or strategy for an organisation.\n\nAt this role level, you will:\n- define and assure best practice while influencing, leading and mentoring others\n- influence and develop organisational strategy and priorities, working with counterpart colleagues across government\n- ensure the right conditions and environment for accessibility specialists to work effectively\n- develop departmental capability by supporting internal movement of staff between roles, shaping career paths and recruiting talent\n- understand and own the overall approach to accessibility risk (including how accessibility risk is communicated and how corporate legal compliance risk is managed within the organisation)\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa organisationens vision, strategi och standarder för tillgänglighet, för patientvända och interna tjänster.", "Kvalitetssäkra efterlevnaden av tillgänglighetslagstiftning och standarder över tjänster och rapportera om den till seniora ledare.", "Se till att krav på tillgänglighet ingår i upphandling och leverantörsavtal för kliniska system.", "Påverka organisationens prioriteringar så att patienter och personal med funktionsnedsättning inte utestängs.", "Leda och utveckla tillgänglighetsteamet och praktikgemenskapen." ], "qualifications": [ "Omfattande erfarenhet av att leda tillgänglighet i en komplex organisation." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Det finns ingen nivå i band 8a, eftersom UK GDaD PCF placerar chef för tillgänglighet vid G7 eller G6 och den här referensen följer det föreslagna bandet 8b.", "selfAssessmentFile": "accessibility-specialist--band-8b--head-of-accessibility.tsv" } ], "sources": [] }, { "id": "service-desk-analyst", "slug": "servicedeskanalytiker", "title": "Servicedeskanalytiker", "family": "it-operations", "summary": "Servicedeskanalytiker är första kontaktpunkten för personal som behöver hjälp med organisationens digitala tjänster, från problem med inloggning och smartkort till fel i kliniska system och enheter. De loggar, prioriterar, löser eller eskalerar incidenter och förfrågningar, håller användare informerade och upptäcker mönster som pekar på bredare problem. I många hälso- och sjukvårdsorganisationer är servicedesken bemannad dygnet runt, eftersom kliniska tjänster är det.", "healthContext": [ "De som ringer är ofta kliniker och vårdpersonal mitt i patientvården, så servicedesken prioriterar efter effekten på patienter och inte bara efter ankomstordning.", "Många kliniska tjänster går dygnet runt, alla dagar, så servicedesken arbetar ofta i skift och jourscheman utanför kontorstid.", "Åtkomst till kliniska system använder rollbaserad åtkomst och stark autentisering, så servicedesken hanterar problem med konton, smartkort och flerfaktorsautentisering samtidigt som den kontrollerar identitet noga.", "Den som ringer kan dela konfidentiell patientinformation när ett fel beskrivs, så analytiker följer reglerna för informationsstyrning för vad som registreras i ärenden.", "Servicedesken är ofta först med att se tecken på en större incident eller en cyberattack, såsom många samtal om samma system eller en våg av misstänkta e-postmeddelanden, och måste eskalera dem snabbt." ], "pcfRole": { "name": "Service desk manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-desk-manager/", "description": "A service desk manager is responsible for managing the first- and second-line technical support for all departmental IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment.\n\nIn this role, you will also be responsible for ensuring support for existing and emerging information and communications technology (ICT) services, including providing technical advice to project teams.", "family": "IT operations" }, "esco": [ "aaeec9a7-dc57-4485-890c-86b3eef735f9", "1242d99a-47f1-4a62-b884-33746db8a6ca" ], "levels": [ { "id": "service-desk-analyst", "slug": "servicedeskanalytiker", "title": "Servicedeskanalytiker", "band": "3", "summary": "En servicedeskanalytiker besvarar samtal och ärenden från personal, löser vanliga problem vid första kontakten med manus och kunskapsartiklar och för övriga frågor vidare till rätt team.", "pcfLevel": "Service desk analyst", "pcfLevelDescription": "A service desk analyst interacts with customers.\n\nAt this role level, you will:\n- perform tasks such as taking calls from customers and trying to resolve their queries\n- know when to escalate issues to your manager", "civilServiceGrades": "AO/EO", "responsibilities": [ "Besvara samtal, chattar och självbetjäningsärenden från personal och logga varje ärende korrekt i verktyget för tjänstehantering.", "Lösa vanliga problem vid första kontakten med manus och kunskapsartiklar, såsom lösenordsåterställningar, upplåsning av konton och skrivarfel.", "Kontrollera den som ringer identitet innan konton eller åtkomst ändras, enligt organisationens rutiner.", "Fråga hur problemet påverkar patientvården, sätta prioritet och föra incidenten vidare till rätt lösningsteam.", "Hålla användare uppdaterade om sina ärenden och bekräfta att åtgärden fungerar innan ärendena stängs.", "Registrera bara den information som behövs i ärenden, utan onödiga patientuppgifter." ], "qualifications": [ "En kvalifikation på nivå 3 inom IT, en lärlingsutbildning inom IT-support eller motsvarande erfarenhet.", "God kundservice och goda tangentbordskunskaper, förvärvade genom arbete eller studier." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 227, "jobEvaluationNotes": "UK GDaD PCF föreslår band 4 för den här nivån. Den här referensen låter manusstyrt förstalinjearbete på servicedesk börja i band 3 och placerar analytiker som löser mer komplexa fel i band 4. Mental ansträngning speglar täta perioder av koncentration på oförutsägbara samtal; känslomässig ansträngning speglar täta samtal från personal under press i kliniska miljöer.", "selfAssessmentFile": "service-desk-analyst--band-3--service-desk-analyst.tsv" }, { "id": "technical-service-desk-analyst", "slug": "teknisk-servicedeskanalytiker", "title": "Teknisk servicedeskanalytiker", "band": "4", "summary": "En teknisk servicedeskanalytiker löser mer komplexa fel vid första kontakten, inklusive åtgärder på distans för enheter och åtkomst till kliniska system, och hanterar brådskande samtal från kliniska miljöer.", "pcfLevel": "Service desk analyst", "pcfLevelDescription": "A service desk analyst interacts with customers.\n\nAt this role level, you will:\n- perform tasks such as taking calls from customers and trying to resolve their queries\n- know when to escalate issues to your manager", "civilServiceGrades": "AO/EO", "responsibilities": [ "Lösa mer komplexa incidenter och förfrågningar på distans, inklusive fel på enheter, programvara och åtkomst till kliniska system.", "Hantera brådskande samtal från kliniska miljöer, såsom akutmottagningar, vårdavdelningar och operationssalar, och starta processen för större incidenter vid behov.", "Hantera åtkomstförfrågningar till kliniska system och kontrollera dem mot reglerna för rollbaserad åtkomst.", "Skriva och förbättra kunskapsartiklar så att fler problem kan lösas vid första kontakten.", "Upptäcka upprepade samtal om samma fel och lyfta dem till incident- och problemhantering.", "Rapportera misstänkta nätfiskemejl och andra säkerhetshändelser till säkerhetsteamet.", "Visa nya analytiker hur servicedeskens verktyg och rutiner används." ], "qualifications": [ "Erfarenhet av IT-support på en servicedesk eller i en liknande miljö.", "En grundkvalifikation i IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 292, "jobEvaluationNotes": "Använder samma nivå i UK GDaD PCF som analytikern i band 3, för analytiker som löser mer komplexa problem och hanterar brådskande kliniska samtal. Kommunikation ligger över bandets profil eftersom analytiker ofta måste förklara tekniska problem för upptagen klinisk personal.", "selfAssessmentFile": "service-desk-analyst--band-4--technical-service-desk-analyst.tsv" }, { "id": "senior-service-desk-analyst", "slug": "senior-servicedeskanalytiker", "title": "Senior servicedeskanalytiker", "band": "5", "summary": "", "pcfLevel": "Senior service desk analyst", "pcfLevelDescription": "A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls.\n\nAt this role level, you will:\n- own and update the script for service desk analysts\n- coach and develop one or more service desk analysts, and manage availability", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Leda ett skift på servicedesken och balansera samtalsköer mot den kliniska brådskan i öppna incidenter.", "Ta över svåra eller eskalerade samtal, inklusive samtal från seniora kliniker under akut vård.", "Hålla manus och kunskapsartiklar korrekta när kliniska system och enheter förändras.", "Vara servicedeskens eskaleringspunkt utanför kontorstid och starta processen för större incidenter när många användare påverkas.", "Kontrollera ärendenas kvalitet, inklusive identitetskontroller och vad som registreras om patienter.", "Planera bemanningen i schemat så att servicedesken är bemannad hela tiden." ], "qualifications": [ "Betydande erfarenhet av servicedesk, inklusive hantering av eskaleringar.", "En kvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 352, "jobEvaluationNotes": "Planering speglar skift- och schemaplanering för en servicedesk som är bemannad dygnet runt. Känslomässig ansträngning speglar täta svåra samtal från personal som hanterar akut patientvård.", "selfAssessmentFile": "service-desk-analyst--band-5--senior-service-desk-analyst.tsv" }, { "id": "service-desk-manager", "slug": "servicedeskchef", "title": "Servicedeskchef", "band": "6", "summary": "", "pcfLevel": "Service desk manager", "pcfLevelDescription": "A service desk manager identifies emerging issues and is a knowledge expert.\n\nThey are responsible for the resourcing and development of the team, including the preparation and co-ordination of service transition activities.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Driva servicedesken i det dagliga arbetet och se till att den är bemannad och lyhörd dygnet runt, alla dagar.", "Fastställa prioriteringar och svarsmål som speglar klinisk risk, överenskomna med kliniska och operativa ledare.", "Förbereda servicedesken för nya och ändrade kliniska system, inklusive utbildning, manus och extra bemanning vid driftsättning.", "Analysera trender i ärenden för att hitta nya problem och arbeta med problemhantering för att undanröja deras orsaker.", "Se till att servicedesken följer rutiner för identitetskontroll, informationsstyrning och säkerhet, och agerar på revisionsiakttagelser.", "Ha linjeansvar för seniora analytiker och analytiker, inklusive rekrytering, prestation och välmående för personal som arbetar i skift." ], "qualifications": [ "Erfarenhet av att leda ett servicedeskteam, inklusive skift eller bemanning utanför kontorstid.", "En mellannivåkvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 407, "jobEvaluationNotes": "Kunskap ligger en nivå under bandets profil, vilket är vanligt för roller på servicedesk; ansvar för människor är högre eftersom chefen driver ett skiftbaserat team.", "selfAssessmentFile": "service-desk-analyst--band-6--service-desk-manager.tsv" }, { "id": "head-of-service-desk", "slug": "chef-för-servicedesk", "title": "Chef för servicedesk", "band": "7", "summary": "", "pcfLevel": "Head of service desk", "pcfLevelDescription": "A head of service desk is responsible for managing a team who provides first- and second-line technical support.\n\nAt this role level, you will:\n- ensure support of existing and emerging information and communications technology (ICT) services, and provide technical advice to project teams\n- ensure that the support team undertakes development so that they can advise on future projects and current issues\n- manage and monitor service desk service level agreements (SLAs) and performance", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fastställa servicedeskens riktning, inklusive kontaktkanaler, självbetjäning och stöd till personal som arbetar över platser och i närsjukvården.", "Komma överens om servicenivåer med kliniska tjänster och verksamhetstjänster och rapportera prestation till seniora ledare.", "Se till att servicedesken kan fortsätta arbeta under större incidenter, cyberattacker och systemavbrott, med tydliga rutiner för verksamhetskontinuitet.", "Ge projektteam råd om hur nya kliniska system och verksamhetssystem kommer att stödjas innan de tas i drift.", "Förvalta servicedeskens budget, verktyg och eventuella uthyrda avtal eller avtal om support utanför kontorstid.", "Leda och utveckla servicedeskchefer och bygga en stödjande kultur för personal som arbetar i skift." ], "qualifications": [ "Omfattande erfarenhet av att leda IT-supporttjänster, inklusive tjänster som går dygnet runt.", "En avancerad kvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 491, "jobEvaluationNotes": "", "selfAssessmentFile": "service-desk-analyst--band-7--head-of-service-desk.tsv" } ], "sources": [] }, { "id": "end-user-computing-engineer", "slug": "ingenjör-för-användarnas-datormiljö", "title": "Ingenjör för användarnas datormiljö", "family": "it-operations", "summary": "Ingenjörer för slutanvändardatorer tillhandahåller, stöder och underhåller de enheter och den programvara som personalen använder varje dag, såsom bärbara och stationära datorer, surfplattor, mobiltelefoner, skrivare och de delade arbetsstationer som finns på vårdavdelningar och mottagningar. De åtgärdar fel på plats och på distans, rullar ut och uppdaterar enheter och håller dem säkra och regelrätta. Deras arbete gör att kliniker och vårdpersonal kan se och registrera patientinformation vid vårdtillfället.", "healthContext": [ "Många enheter delas av klinisk personal på vårdavdelningar, mottagningar och akutmottagningar, ofta med snabbt användarbyte och inloggning med smartkort eller passerkort.", "En trasig enhet i en klinisk miljö kan försena vården, så ingenjörer prioriterar sådana fel och har reservenheter redo att byta.", "Ingenjörer arbetar i kliniska miljöer, så de följer regler för vårdhygien, respekterar patienters integritet och värdighet och anpassar sitt arbete efter den kliniska verksamheten.", "Enheter innehåller eller visar konfidentiell patientinformation, så de måste vara krypterade, patchade, hanterade och säkert rensade eller förstörda när de tjänat ut.", "Vissa kringutrustningar stöder kliniska processer eller kopplas till klinisk utrustning, såsom skrivare för armband och etiketter, streckkodsläsare och diktafoner, så ändringar av dem kräver omsorg och testning." ], "pcfRole": { "name": "End user computing engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/end-user-computing-engineer/", "description": "An end user computing engineer is responsible for managing the product life cycle of all service-raised incidents (incident control) and all service requests (request control), requiring the use of knowledge management. In this role, you will also be responsible for informing customers on progress and advising on workarounds where necessary, as well as the support and maintenance of end user services.", "family": "IT operations" }, "esco": [ "3e7bf729-4442-4b9f-ad5e-83111963795c" ], "levels": [ { "id": "associate-end-user-computing-engineer", "slug": "biträdande-ingenjör-för-slutanvändardatorer", "title": "Biträdande ingenjör för slutanvändardatorer", "band": "4", "summary": "", "pcfLevel": "Associate end user computing engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support end user computing engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Installera, byta ut och reparera enheter och kringutrustning under ledning av erfarna ingenjörer.", "Åtgärda vanliga fel i kliniska miljöer och kontor, såsom problem med skrivare, skannrar och inloggning.", "Följa regler för vårdhygien och respektera patienters integritet vid arbete på vårdavdelningar och mottagningar.", "Registrera arbete, tillgångar och reservdelar korrekt i verktyget för tjänstehantering.", "Arbeta mot en lärlingsutbildning inom IT-support eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom IT-support eller motsvarande." ], "skills": [ { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "Fysisk ansträngning speglar täta lätta moment, såsom att bära enheter och arbeta under skrivbord och i trånga utrymmen. Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "end-user-computing-engineer--band-4--associate-end-user-computing-engineer.tsv" }, { "id": "end-user-computing-engineer", "slug": "ingenjör-för-slutanvändardatorer", "title": "Ingenjör för slutanvändardatorer", "band": "5", "summary": "", "pcfLevel": "End user computing engineer", "pcfLevelDescription": "An end user computing engineer works on-site, maintaining hardware and fixing technical problems as quickly as possible.\n\nAt this role level, you will:\n- provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident managers and problem managers to investigate and resolve\n- coach associates and share knowledge with team colleagues", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Felsöka och åtgärda hårdvaru- och programvarufel på plats och på distans, med målet att lösa dem vid första besöket.", "Snabbt reagera på fel i kliniska miljöer och tillhandahålla en ersättningsenhet när en reparation skulle fördröja vården.", "Bygga, driftsätta och uppdatera enheter med organisationens standardavbilder och verktyg för enhetshantering.", "Hålla enheter patchade, krypterade och regelrätta, och säkert rensa eller kassera dem när de tjänat ut.", "Konfigurera och testa klinisk kringutrustning, såsom armbandsskrivare, etikettskrivare och streckkodsläsare.", "Coacha biträdande ingenjörer och dela lösningar genom kunskapsartiklar." ], "qualifications": [ "En kvalifikation på nivå 3 eller högre inom IT, en genomförd lärlingsutbildning eller motsvarande erfarenhet.", "Erfarenhet av att stödja slutanvändarenheter." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "3", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 354, "jobEvaluationNotes": "Fysisk ansträngning speglar täta lätta moment när enheter flyttas och installeras mellan platser.", "selfAssessmentFile": "end-user-computing-engineer--band-5--end-user-computing-engineer.tsv" }, { "id": "senior-end-user-computing-engineer", "slug": "senior-ingenjör-för-slutanvändardatorer", "title": "Senior ingenjör för slutanvändardatorer", "band": "6", "summary": "", "pcfLevel": "Senior end user computing engineer", "pcfLevelDescription": "A senior end user computing engineer is responsible for managing the team but also gets involved in solving technical problems.\n\nAt this role level, you will:\n- manage, co-ordinate and prioritise tasks to resolve technical incidents as quickly as possible\n- work closely with infrastructure, capacity managers and availability managers to fix technical problems and identify and escalate repeat issues to the lead end user computing engineer, the incident or problem manager and software developers", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Leda ett team av ingenjörer i det dagliga arbetet och prioritera arbetet efter dess effekt på patientvård och personal.", "Planera och genomföra utrullningar och förnyelser av enheter för vårdavdelningar, mottagningar och närsjukvårdsteam, med så lite störning av vården som möjligt.", "Testa enhetsbyggen och uppdateringar med kliniska applikationer och kringutrustning innan de rullas ut.", "Se till att enheter uppfyller säkerhetsstandarder, inklusive patchnivåer, kryptering och skydd av slutpunkter.", "Stödja driftsättningar av kliniska system med stöd på plats och snabba åtgärder på enheter.", "Arbeta med infrastruktur-, applikations- och säkerhetsteam för att åtgärda komplexa och återkommande fel." ], "qualifications": [ "Betydande erfarenhet av att stödja och förvalta slutanvändarenheter, på en nivå motsvarande en examen." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 441, "jobEvaluationNotes": "Ansvar för människor speglar den dagliga ledningen av ett team av ingenjörer; fysisk ansträngning speglar fortsatt arbete på plats.", "selfAssessmentFile": "end-user-computing-engineer--band-6--senior-end-user-computing-engineer.tsv" }, { "id": "lead-end-user-computing-engineer", "slug": "ledande-ingenjör-för-slutanvändardatorer", "title": "Ledande ingenjör för slutanvändardatorer", "band": "7", "summary": "", "pcfLevel": "Lead end user computing engineer", "pcfLevelDescription": "A lead end user computing engineer has expert technical understanding and is accountable for vendor and supplier management. At this level, you will work with relevant IT operations and other functions, such as technical architecture, to understand lower level productivity, development and feasibility.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fastställa standarder för organisationens enheter, byggen och programvara för slutanvändare, inklusive delade kliniska arbetsstationer.", "Förvalta leverantörer av enheter, reparationer och tjänster för slutanvändare och hålla dem till överenskomna servicenivåer.", "Arbeta med tekniska arkitekter för att välja och testa nya enhetstyper, såsom mobila enheter för personal på vårdavdelningar och i närsjukvården.", "Leda det tekniska svaret på incidenter med slutanvändardatorer, såsom en misslyckad uppdatering som påverkar kliniska arbetsstationer.", "Planera enheternas livscykel och kapacitet och ge råd om kostnader för förnyelse.", "Leda och utveckla seniora ingenjörer." ], "qualifications": [ "Omfattande erfarenhet av slutanvändardatorer, inklusive att förvalta leverantörer." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "end-user-computing-engineer--band-7--lead-end-user-computing-engineer.tsv" }, { "id": "principal-end-user-computing-engineer", "slug": "principal-ingenjör-för-slutanvändardatorer", "title": "Principal ingenjör för slutanvändardatorer", "band": "8b", "summary": "", "pcfLevel": "Principal end user computing engineer", "pcfLevelDescription": "A principal end user computing engineer owns the strategy roadmap and leads on resourcing, learning and development for their team. At this level, you look at the bigger picture and understand trends in the business.", "civilServiceGrades": "G6", "responsibilities": [ "Äga strategin och färdplanen för slutanvändardatorer, inklusive hur personal ska nå kliniska system på sjukhus, mottagningar, i patienters hem och i närsjukvården.", "Se till att enhetsbeståndet stöder trygg, snabb åtkomst till patientinformation vid vårdtillfället.", "Ge seniora ledare råd om enhetsinvesteringar, risker och kostnader för förnyelser och ny teknik.", "Leda svaret på risker som gäller hela beståndet, såsom operativsystem som når slutet av supporten och motståndskraft mot ransomware.", "Leda bemanning, lärande och utveckling för team inom slutanvändardatorer.", "Arbeta med hälso- och vårdpartner om gemensamma standarder för enheter och åtkomst." ], "qualifications": [ "Omfattande erfarenhet av att leda slutanvändardatorer för en stor organisation med flera platser." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "UK GDaD PCF föreslår band 8c för den här nivån (G6). Den här referensen placerar den i band 8b, i linje med principal-roller i andra tekniska familjer, eftersom dess omfattning är ett tekniskt område och inte en direktörsenhet.", "selfAssessmentFile": "end-user-computing-engineer--band-8b--principal-end-user-computing-engineer.tsv" } ], "sources": [] }, { "id": "infrastructure-engineer", "slug": "infrastrukturingenjör", "title": "Infrastrukturingenjör", "family": "it-operations", "summary": "Infrastrukturingenjörer utformar, bygger, driver och stöder de nät, servrar, lagring, molnplattformar och den drift som organisationens digitala tjänster är beroende av. De håller infrastrukturen tillgänglig, säker och återställningsbar och arbetar med leverantörer och arkitekter för att ändra den tryggt. Inom hälso- och sjukvården kan ett enda infrastrukturfel stoppa kliniska system på sjukhus och i närsjukvården på en gång.", "healthContext": [ "Kliniska system behöver mycket hög tillgänglighet, så infrastruktur utformas för motståndskraft och ändringar planeras kring klinisk verksamhet.", "Ingenjörer deltar i jourscheman, eftersom infrastrukturfel på natten eller helger kan stoppa patientvården.", "Nät kopplar samman medicintekniska produkter, såsom infusionspumpar, patientmonitorer och bildutrustning, som behöver nätverkssegmentering och försiktiga ändringar enligt IEC 80001-1.", "Hälso- och sjukvården är ett frekvent mål för ransomware, så säkerhetskopior måste skyddas, testas och kunna återställas inom överenskomna återställningstider.", "Infrastruktur blandar ofta gammal och ny teknik, inklusive äldre kliniska system som inte lätt kan patchas, så ingenjörer inför kompenserande kontroller." ], "pcfRole": { "name": "Infrastructure engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/infrastructure-engineer/", "description": "An infrastructure engineer designs, builds, manages and supports the infrastructure services that underpin all internal user services and services to the public.", "family": "IT operations" }, "esco": [ "9e2e6e1e-363b-4e1b-a673-7bc0f7343300", "cf2b03cd-feb7-4f47-90f6-ff1ed6016d3d", "349ee6f6-c295-4c38-9b98-48765b55280e" ], "levels": [ { "id": "associate-infrastructure-engineer", "slug": "biträdande-infrastrukturingenjör", "title": "Biträdande infrastrukturingenjör", "band": "4", "summary": "", "pcfLevel": "Associate infrastructure engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support infrastructure engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Stödja infrastrukturingenjörer med rutinuppgifter, såsom serverbyggen, kontroller av säkerhetskopior och nätverksändringar.", "Övervaka infrastruktur och rapportera larm och fel till rätt team.", "Följa rutiner för ändringar, säkerhet och informationsstyrning i allt arbete.", "Registrera konfiguration och tillgångsuppgifter korrekt.", "Arbeta mot en lärlingsutbildning inom infrastruktur eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom infrastruktur eller nätverk eller motsvarande." ], "skills": [ { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "infrastructure-engineer--band-4--associate-infrastructure-engineer.tsv" }, { "id": "infrastructure-engineer", "slug": "infrastrukturingenjör", "title": "Infrastrukturingenjör", "band": "6", "summary": "", "pcfLevel": "Infrastructure engineer", "pcfLevelDescription": "Working in a team of infrastructure specialists and engineers, an infrastructure engineer supports and maintains infrastructure solutions and services as directed and according to departmental policy.\n\nAt this role level, you will:\n- ensure services are delivered and used as required\n- work with and support third parties to provide infrastructure services", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Bygga, konfigurera och underhålla de servrar, den lagring, de nät och de molntjänster som hostar kliniska system och verksamhetssystem.", "Patcha infrastruktur skyndsamt och balansera säkerhetsrisk mot behovet av att hålla kliniska system tillgängliga.", "Köra och testa säkerhetskopiering och återställning, även för kritiska kliniska system.", "Stödja segmenterade nät för medicintekniska produkter och annan klinisk utrustning, tillsammans med team för medicinsk teknik.", "Utreda och åtgärda infrastrukturfel, även som en del av jourschemat.", "Automatisera rutinuppgifter med skript och infrastruktur som kod." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, relevanta tekniska certifieringar eller motsvarande erfarenhet.", "Erfarenhet av att stödja produktionsinfrastruktur." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration på oförutsägbara fel, inklusive jourarbete utanför kontorstid.", "selfAssessmentFile": "infrastructure-engineer--band-6--infrastructure-engineer.tsv" }, { "id": "senior-infrastructure-engineer", "slug": "senior-infrastrukturingenjör", "title": "Senior infrastrukturingenjör", "band": "7", "summary": "", "pcfLevel": "Senior infrastructure engineer", "pcfLevelDescription": "Working in a team of infrastructure specialists and engineers, a senior infrastructure engineer builds, administers, supports and maintains solutions as directed and according to departmental policy.\n\nAt this role level, you will:\n- ensure services are integrated, delivered and operated as required\n- work with and support third parties in providing infrastructure services\n- work with technical architects to translate architectural designs into operations\n- provide input into overall management - workforce, budget, technology roadmaps, projects and tasks\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Utforma och bygga infrastrukturlösningar utifrån arkitekters designer, med den motståndskraft som kliniska tjänster behöver.", "Planera och leda större infrastrukturändringar, såsom flytt av datacenter, förnyelse av nät och molnmigreringar, kring klinisk verksamhet.", "Utforma och testa katastrofåterställning och återställning efter ransomware för kritiska kliniska system.", "Leda det tekniska svaret på infrastrukturincidenter och driva på åtgärder av deras orsaker.", "Förvalta kompenserande kontroller för äldre system och medicintekniska produkter som inte kan patchas.", "Leda och coacha infrastrukturingenjörer." ], "qualifications": [ "Betydande erfarenhet av att utforma och driva produktionsinfrastruktur, på en nivå motsvarande en påbyggnadsexamen." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration under incidenter och komplexa ändringar, inklusive utanför kontorstid.", "selfAssessmentFile": "infrastructure-engineer--band-7--senior-infrastructure-engineer.tsv" }, { "id": "lead-infrastructure-engineer", "slug": "ledande-infrastrukturingenjör", "title": "Ledande infrastrukturingenjör", "band": "8a", "summary": "", "pcfLevel": "Lead infrastructure engineer", "pcfLevelDescription": "A lead infrastructure engineer manages third party provision of infrastructure services and the provision of expertise to develop architectural solutions for infrastructure services, throughout the service product life cycle.\n\nAt this role level, you will:\n- oversee programmes and projects\n- work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "G7/G6", "responsibilities": [ "Leda infrastrukturen för en större plattform eller grupp av tjänster och fastställa dess tekniska riktning.", "Förvalta infrastrukturleverantörer från tredje part och hålla dem till servicenivåer för tillgänglighet och återställning.", "Överblicka infrastrukturprogram, såsom förnyelse av nät eller flytt till molndrift.", "Se till att infrastrukturen uppfyller standarder för säkerhet, informationsstyrning och nät för medicintekniska produkter.", "Leda infrastrukturteam och utveckla deras kompetens." ], "qualifications": [ "Omfattande erfarenhet av att leda infrastrukturutveckling för komplexa tjänster med hög tillgänglighet." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "UK GDaD PCF föreslår band 8b för både ledande och principal infrastrukturingenjör. Den här referensen placerar den ledande i band 8a, så att de två nivåerna ligger i olika band, i linje med ledande och principal-roller i andra tekniska familjer.", "selfAssessmentFile": "infrastructure-engineer--band-8a--lead-infrastructure-engineer.tsv" }, { "id": "principal-infrastructure-engineer", "slug": "principal-infrastrukturingenjör", "title": "Principal infrastrukturingenjör", "band": "8b", "summary": "", "pcfLevel": "Principal infrastructure engineer", "pcfLevelDescription": "A principal infrastructure engineer is an accomplished technical leader.\n\nAt this role level, you will:\n- develop strategic and tactical engineering roadmaps for technologies and services in your area of responsibility, ensuring they're future-proofed and that the organisation derives maximum value from investment in technologies\n- potentially own the operational relationships with suppliers, ensuring services and products are delivered and aligned to industry best practice and regulatory and contractual requirements\n- work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "G7/G6", "responsibilities": [ "Ta fram infrastrukturstrategin och färdplaner så att investeringar ger motståndskraftig, säker och hållbar drift för kliniska tjänster.", "Äga de operativa relationerna med strategiska infrastruktur- och nätleverantörer.", "Ge seniora ledare råd om infrastrukturrisk, inklusive teknik som når slutet av sin livslängd, enskilda felpunkter och cyberåterhämtning.", "Fastställa mål för återställningstid och återställningspunkt för kliniska system tillsammans med tjänsteägare, och se till att infrastrukturen kan uppfylla dem.", "Leda infrastrukturyrket i hela organisationen och utveckla dess förmåga." ], "qualifications": [ "Omfattande erfarenhet av att leda infrastrukturutveckling över flera team eller organisationer." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "infrastructure-engineer--band-8b--principal-infrastructure-engineer.tsv" } ], "sources": [] }, { "id": "application-operations-engineer", "slug": "applikationsdriftsingenjör", "title": "Applikationsdriftsingenjör", "family": "it-operations", "summary": "Applikationsdriftsingenjörer håller organisationens applikationer igång i löpande användning, inklusive kliniska system såsom den elektroniska patientjournalen och system för ordination, laboratorium och bilddiagnostik. De övervakar applikationer, kör schemalagda jobb, förvaltar användare och åtkomst, driftsätter releaser och rättelser och arbetar med leverantörer för att lösa fel. Deras arbete gör att klinisk personal och verksamhetspersonal kan lita på dessa system dygnet runt.", "healthContext": [ "Kliniska applikationer går dygnet runt, så ingenjörer deltar i jourscheman och planerar underhåll till de lugnaste kliniska perioderna.", "Misslyckade schemalagda jobb och gränssnitt kan försena provsvar, remisser eller utskrivningsbrev, så ingenjörer bevakar dem noga och eskalerar snabbt.", "Planerade och oplanerade driftavbrott kräver arrangemang för verksamhetskontinuitet, såsom skrivskyddade kopior och rapporter för avbrottstid, så att kliniker kan fortsätta behandla patienter.", "Många kliniska applikationer levereras och hostas av tredje part, så ingenjörer förvaltar leverantörer och deras ändringar noggrant.", "Ändringar i kliniska applikationer följer processen för klinisk riskhantering, och vissa applikationer kan vara reglerade som medicintekniska produkter." ], "pcfRole": { "name": "Application operations engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/application-operations-engineer/", "description": "An application operations engineer supports, manages and maintains a single application or a suite of applications.", "family": "IT operations" }, "esco": [ "9e2e6e1e-363b-4e1b-a673-7bc0f7343300", "8c57af09-719c-42b3-be40-6ed4946236cc" ], "levels": [ { "id": "associate-application-operations-engineer", "slug": "biträdande-applikationsdriftsingenjör", "title": "Biträdande applikationsdriftsingenjör", "band": "4", "summary": "", "pcfLevel": "Associate application operations engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support application operations engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Övervaka applikationer, gränssnitt och schemalagda jobb och rapportera fel till erfarna ingenjörer.", "Skapa och ändra användarkonton och åtkomst i applikationer enligt reglerna för rollbaserad åtkomst.", "Utföra rutinkontroller och underhållsuppgifter med körhandböcker.", "Registrera incidenter och ändringar korrekt i verktyget för tjänstehantering.", "Arbeta mot en lärlingsutbildning inom IT eller motsvarande kvalifikation." ], "qualifications": [ "Antagen till, eller på väg mot, en lärlingsutbildning inom IT eller motsvarande." ], "skills": [ { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "application-operations-engineer--band-4--associate-application-operations-engineer.tsv" }, { "id": "application-operations-engineer", "slug": "applikationsdriftsingenjör", "title": "Applikationsdriftsingenjör", "band": "5", "summary": "", "pcfLevel": "Application operations engineer", "pcfLevelDescription": "An application operations engineer maintains services and is responsible for conducting user and security administration.\n\nAt this role level, you will:\n- monitor applications and be accountable for batch processes\n- in some organisations, carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the problem or incident manager", "civilServiceGrades": "HEO", "responsibilities": [ "Övervaka kliniska applikationer och verksamhetsapplikationer och deras gränssnitt, och agera på larm och misslyckade jobb innan de påverkar patientvården.", "Köra och kontrollera schemalagda jobb, såsom nattliga datainläsningar och gränssnittsköer, och lösa eller eskalera fel.", "Förvalta applikationsanvändare, roller och åtkomst, inklusive att ta bort åtkomst för dem som slutat och stödja åtkomstgranskningar.", "Ta fram och testa rapporter för avbrottstid och andra underlag för verksamhetskontinuitet för kliniska applikationer.", "Anmäla fel till leverantörer och följa dem till lösning.", "Delta i jourschemat, med vägledning, för applikationsfel utanför kontorstid." ], "qualifications": [ "En kvalifikation inom IT, en genomförd lärlingsutbildning eller motsvarande erfarenhet.", "Erfarenhet av att stödja verksamhetsapplikationer eller kliniska applikationer." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "application-operations-engineer--band-5--application-operations-engineer.tsv" }, { "id": "senior-application-operations-engineer", "slug": "senior-applikationsdriftsingenjör", "title": "Senior applikationsdriftsingenjör", "band": "6", "summary": "", "pcfLevel": "Senior application operations engineer", "pcfLevelDescription": "Dealing with more complex issues, a senior application operations engineer is responsible for code deployment and co-ordinating change-based activities, such as taking services live. Depending on the complexity and size of a project and the likely impact it will have on the business, you might manage and maintain certain aspects of an application.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Driftsätta releaser, patchar och konfigurationsändringar i applikationer i drift, enligt rutiner för ändringar och klinisk säkerhet.", "Samordna det tekniska arbetet för att ta nya applikationer och större uppgraderingar i drift, inklusive planer för övergång och återgång.", "Utreda komplexa applikationsfel tillsammans med leverantörer, infrastrukturteam och specialister på kliniska system.", "Planera underhållsfönster med kliniska tjänster och se till att rutiner för avbrottstid är redo.", "Ta fram underlag till kliniska säkerhetsunderlag, såsom test- och driftsättningsregister.", "Vara en eskaleringspunkt i jourschemat för fel utanför kontorstid." ], "qualifications": [ "Betydande erfarenhet av att stödja applikationer i drift, på en nivå motsvarande en examen." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration under driftsättningar och incidenter utanför kontorstid.", "selfAssessmentFile": "application-operations-engineer--band-6--senior-application-operations-engineer.tsv" }, { "id": "lead-application-operations-engineer", "slug": "ledande-applikationsdriftsingenjör", "title": "Ledande applikationsdriftsingenjör", "band": "7", "summary": "", "pcfLevel": "Lead application operations engineer", "pcfLevelDescription": "A lead application operations engineer defines the application strategy and the strategy for security administration.\n\nAt this role level, you will:\n- liaise with leads within IT operations on how applications are performing and changes that need to be put in place\n- potentially manage and maintain certain aspects of an application (depending on the complexity and size of a project, and the likely impact it will have on the business)", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fastställa det operativa förhållningssättet för en grupp applikationer, inklusive övervakning, motståndskraft och supportarrangemang.", "Fastställa standarder för användar- och säkerhetsadministration över kliniska applikationer, tillsammans med säkerhetsteamet.", "Rapportera applikationernas prestanda och tillgänglighet till ledare för IT-drift och komma överens om nödvändiga ändringar.", "Leda det tekniska svaret på större incidenter som påverkar kliniska applikationer.", "Se till att arrangemang för verksamhetskontinuitet och katastrofåterställning för kliniska applikationer testas.", "Leda och utveckla applikationsdriftsingenjörer." ], "qualifications": [ "Omfattande erfarenhet av att driva applikationer i drift, inklusive kliniska system eller andra kritiska system." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "application-operations-engineer--band-7--lead-application-operations-engineer.tsv" }, { "id": "principal-application-operations-engineer", "slug": "principal-applikationsdriftsingenjör", "title": "Principal applikationsdriftsingenjör", "band": "8b", "summary": "", "pcfLevel": "Principal application operations engineer", "pcfLevelDescription": "A principal application operations engineer owns the application strategy and leads on resourcing, learning and development for their team.\n\nAt this role level, you will:\n- have expert technical understanding\n- be accountable for vendor and supplier management\n- potentially manage and maintain certain aspects of an application (depending on the complexity and size of a project, and the likely impact it will have on the business)", "civilServiceGrades": "G6", "responsibilities": [ "Äga strategin för applikationsdrift över organisationens kliniska applikationer och verksamhetsapplikationer.", "Förvalta strategiska leverantörer av kliniska applikationer, inklusive servicenivåer, avtalsprestation och leverantörsändringar.", "Ge seniora ledare råd om applikationsrisker, såsom programvara som inte stöds, enskilda felpunkter och motståndskraft mot ransomware.", "Se till att organisationen kan fortsätta vårda patienter tryggt under långvarigt applikationsavbrott.", "Leda bemanning, lärande och utveckling för team inom applikationsdrift." ], "qualifications": [ "Omfattande erfarenhet av att leda applikationsdrift för en stor organisation." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "UK GDaD PCF föreslår band 8c för den här nivån (G6). Den här referensen placerar den i band 8b, i linje med principal-roller i andra tekniska familjer, eftersom dess omfattning är ett tekniskt område och inte en direktörsenhet.", "selfAssessmentFile": "application-operations-engineer--band-8b--principal-application-operations-engineer.tsv" } ], "sources": [] }, { "id": "it-service-manager", "slug": "it-tjänstechef", "title": "IT-tjänstechef", "family": "it-operations", "summary": "IT-tjänsteansvariga ser till att organisationens digitala tjänster levereras på överenskomna nivåer och fortsätter att förbättras. De definierar servicenivåer, förvaltar tjänstekatalogen, rapporterar om prestation och samordnar de team och leverantörer som driver varje tjänst. Inom hälso- och sjukvården omsätter de det som kliniska tjänster behöver, såsom tillgänglighet dygnet runt, till servicemål och supportarrangemang.", "healthContext": [ "Servicenivåer för kliniska system speglar klinisk risk, så mål för den elektroniska patientjournalen eller ordination skiljer sig från mål för ett verksamhetssystem.", "Tjänster tillhandahålls ofta av en blandning av interna team, leverantörer och tjänster som delas med partnerorganisationer, så tjänsteansvariga samordnar över organisationsgränser.", "Klinisk verksamhetskontinuitet beror på IT, så tjänsteansvariga arbetar med kliniska ledare och ledare för krisberedskap om planer för avbrottstid och kontinuitet.", "Klinisk personal har lite tid att rapportera problem, så tjänsteansvariga använder övervakning, servicedeskdata och klinisk återkoppling för att hitta problem tidigt." ], "pcfRole": { "name": "IT service manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/it-service-manager/", "description": "IT service managers are responsible for managing the service delivery of information and communications technology (ICT) services, and working with teams from IT service operations.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "it-service-analyst", "slug": "it-tjänsteanalytiker", "title": "IT-tjänsteanalytiker", "band": "4", "summary": "", "pcfLevel": "IT service analyst", "pcfLevelDescription": "An IT service analyst is responsible for frontline technical support to end users on issues relating to hardware, software and peripherals. This will include responding to, documenting and resolving service desk incident tickets in a timely manner according to a service level agreement (SLA).\n\nAt this role level, you will:\n- have excellent problem solving skills to diagnose, evaluate and resolve complex problem situations or, when appropriate, escalate or route them to IT resolver groups\n- perform root cause analysis\n- develop checklists for typical problems\n- recommend procedures and controls for problem prevention\n- work independently, share information and assist others with requests for service", "civilServiceGrades": "AO/EO", "responsibilities": [ "Svara på, dokumentera och lösa incidenter och förfrågningar inom överenskomna servicenivåer.", "Ta fram regelbundna tjänsterapporter, såsom ärendevolymer, svarstider och tillgänglighet hos kliniska system.", "Kontrollera att poster i tjänstekatalogen och kunskapsartiklar är korrekta och uppdaterade.", "Leta efter mönster i incidenter och föreslå förbättringar.", "Följa reglerna för informationsstyrning vid hantering av ärende- och tjänstedata." ], "qualifications": [ "En grundkvalifikation i IT-tjänstehantering, en kvalifikation på nivå 3 inom IT eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-4--it-service-analyst.tsv" }, { "id": "it-service-manager", "slug": "it-tjänsteansvarig", "title": "IT-tjänsteansvarig", "band": "6", "summary": "", "pcfLevel": "IT service manager", "pcfLevelDescription": "An IT service manager is responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions.\n\nAt this role level, you will:\n- manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance\n- ensure that all service and support functions remain responsive to customer needs\n- ensure that the service catalogue and wider IT service operations knowledge library are maintained\n- ensure that adequate reporting and service standards are met for your specific service\n- ensure that all technical change is communicated and managed, with appropriate governance\n- ensure that a programme of continual service improvement is put in place across the wider service delivery function", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Definiera och komma överens om servicenivåer för kliniska tjänster och verksamhetstjänster, utifrån klinisk risk och verksamhetsbehov.", "Förvalta supportarrangemangen för en portfölj av tjänster, inklusive leverantörer och delade tjänster.", "Rapportera tjänsternas prestation till tjänsteägare och kliniska ledare och komma överens om förbättringsåtgärder.", "Se till att varje tjänst har testade arrangemang för verksamhetskontinuitet och avbrottstid.", "Hålla tjänstekatalogen aktuell och se till att personal informeras om ändringar i sina tjänster.", "Driva ett program för ständig tjänsteförbättring för dina tjänster." ], "qualifications": [ "Erfarenhet av att förvalta IT-tjänster mot överenskomna servicenivåer.", "En mellannivåkvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-6--it-service-manager.tsv" }, { "id": "senior-it-service-manager", "slug": "senior-it-tjänsteansvarig", "title": "Senior IT-tjänsteansvarig", "band": "7", "summary": "", "pcfLevel": "Senior IT service manager", "pcfLevelDescription": "A senior IT service manager is responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda tjänstehantering över flera plattformar och kanaler och förbättra mognaden i processerna för tjänstehantering.", "Komma överens om servicenivåer och avtalsvillkor med större leverantörer av kliniska system och hålla dem ansvariga.", "Presentera tjänsternas prestation och risker för seniora kliniska och operativa ledare.", "Leda tjänsteuppföljningar efter större incidenter och följa upp förbättringsåtgärder till dess de är klara.", "Samordna IT:s kontinuitetsplaner med kliniska planer för verksamhetskontinuitet, tillsammans med ledare för krisberedskap och kliniska ledare.", "Leda och utveckla IT-tjänsteansvariga." ], "qualifications": [ "Betydande erfarenhet av IT-tjänstehantering över flera tjänster.", "En avancerad kvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-7--senior-it-service-manager.tsv" }, { "id": "head-of-it-service-management", "slug": "chef-för-it-tjänstehantering", "title": "Chef för IT-tjänstehantering", "band": "8b", "summary": "", "pcfLevel": "Head of IT service management", "pcfLevelDescription": "A head of IT service management is responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing.\n\nAt this role level, you will:\n- lead a team, ensuring adequate resources and capacity\n- represent the IT service management function at a senior level\n- act as an escalation point for business stakeholders", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa visionen, strategin och driftmodellen för IT-tjänstehantering i hela organisationen.", "Se till att varje process för tjänstehantering har en ägare och fortsätter att mogna.", "Företräda IT-tjänstehanteringen på senior nivå, inklusive vid kliniska och operativa styrmöten.", "Vara den seniora eskaleringspunkten för kliniska ledare och ledare för verksamhetstjänster.", "Se till att funktionen för tjänstehantering har de medarbetare, verktyg och den budget den behöver." ], "qualifications": [ "Omfattande erfarenhet av att leda IT-tjänstehantering i en stor eller komplex organisation." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-8b--head-of-it-service-management.tsv" } ], "sources": [] }, { "id": "incident-manager", "slug": "incidentansvarig", "title": "Incidentansvarig", "family": "it-operations", "summary": "Incidentansvariga återställer normal tjänst så snabbt som möjligt när något går fel och håller effekten för användare så liten som möjligt. De samordnar tekniska team och leverantörer, håller användare och ledare informerade och ser till att incidenter registreras och förs vidare till problemhantering. Inom hälso- och sjukvården kan incidenter direkt påverka patientvården, så incidentansvariga arbetar nära kliniska och operativa ledare.", "healthContext": [ "Ett avbrott i ett kliniskt system kan fördröja behandling, så incidenter prioriteras efter klinisk effekt, och kliniska ledare kan behöva starta rutiner för avbrottstid.", "Större incidenter kan inträffa när som helst, så incidentansvariga deltar i jourscheman och kan kallas in på natten eller helger.", "En cyberattack, såsom ransomware, kan bli en större incident som påverkar hela organisationen och pågår i dagar eller veckor.", "Större IT-incidenter kan behöva kopplas till organisationens arrangemang för krisberedskap och verksamhetskontinuitet.", "Incidenter som kan ha skadat patienter rapporteras också genom den kliniska incidentprocessen och granskas med klinisk säkerhet." ], "pcfRole": { "name": "Incident manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/incident-manager/", "description": "Incident managers aim to restore normal service operation as quickly as possible and minimise any adverse effects on business operations. This ensures that the best possible levels of service quality and availability are returned and maintained.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "incident-manager", "slug": "incidentansvarig", "title": "Incidentansvarig", "band": "5", "summary": "", "pcfLevel": "Incident manager", "pcfLevelDescription": "An incident manager oversees incidents and restores normal operations as quickly as possible, with the least impact on the business or the user.\n\nAt this role level, you will:\n- work on-site, maintaining the hardware and fixing technical problems as quickly as possible\n- provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to the major incident managers and problem managers to investigate and resolve\n- coach apprentices and share knowledge with team colleagues\nYour responsibilities may, in some departments, mirror those of an end user computing engineer.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Samordna svaret på incidenter som påverkar kliniska tjänster och verksamhetstjänster, från första rapport till återställd tjänst.", "Bedöma varje incidents kliniska och operativa effekt och sätta dess prioritet.", "Hålla berörda användare, servicedesken och kliniska ledare informerade med tydliga, snabba uppdateringar.", "Eskalera incidenter till den ansvarige för större incidenter när de uppfyller de överenskomna kriterierna.", "Se till att incidenter registreras korrekt och förs vidare till problemhantering.", "Delta i jourschemat för incidenter utanför kontorstid." ], "qualifications": [ "Erfarenhet av IT-support eller drift, inklusive hantering av incidenter.", "En grundkvalifikation i IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 370, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration under tidspress, inklusive jour. Känslomässig ansträngning speglar tät indirekt exponering för avbrottens effekt på patienter och personal.", "selfAssessmentFile": "incident-manager--band-5--incident-manager.tsv" }, { "id": "major-incident-manager", "slug": "ansvarig-för-större-incidenter", "title": "Ansvarig för större incidenter", "band": "7", "summary": "", "pcfLevel": "Major incident manager", "pcfLevelDescription": "A major incident manager manages significant outages and crises and reports issues to problem management. At this level, you will work closely with workplace services, infrastructure, applications operators and communication managers. In some departments, you may also be the head of service.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda svaret på större incidenter, såsom avbrott i den elektroniska patientjournalen, nätverksfel och cyberattacker.", "Leda incidentsamtal som samlar tekniska team, leverantörer, kliniska ledare och kommunikationspersonal.", "Ge kliniska och operativa ledare råd om när rutiner för avbrottstid och verksamhetskontinuitet ska startas och avslutas.", "Informera seniora ledare och, vid behov, koppla till organisationens arrangemang för krishantering.", "Leda uppföljningar efter incidenter och se till att lärdomar dras och agerats på.", "Ta fram och testa planer för större incidenter tillsammans med ledare för verksamhetskontinuitet och krisberedskap." ], "qualifications": [ "Betydande erfarenhet av att hantera incidenter i komplexa tjänster med hög tillgänglighet.", "En avancerad kvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration under större incidenter, ofta utanför kontorstid. Känslomässig ansträngning speglar tät indirekt exponering för större avbrotts effekt på patientvården.", "selfAssessmentFile": "incident-manager--band-7--major-incident-manager.tsv" } ], "sources": [] }, { "id": "problem-manager", "slug": "problemansvarig", "title": "Problemansvarig", "family": "it-operations", "summary": "Problemansvariga hittar och åtgärdar grundorsakerna till incidenter, så att fel slutar upprepas. De analyserar incidentdata, genomför grundorsaksutredningar, registrerar kända fel och tillfälliga lösningar och följer upp åtgärder med tekniska team och leverantörer. Inom hälso- och sjukvården slösar upprepade fel i kliniska system klinisk tid, urholkar förtroendet och kan skapa risker för patientsäkerheten, så det är viktigt att undanröja dem.", "healthContext": [ "Upprepade små fel, såsom långsamma inloggningar eller misslyckade utskrifter på vårdavdelningar, summerar sig till förlorad klinisk tid, så problemansvariga letar efter mönster och inte bara större haverier.", "Vissa problem skapar kliniska säkerhetsfaror, såsom resultat som inte når rätt kliniker, och bedöms tillsammans med den kliniska säkerhetsansvarige.", "Grundorsaksutredningar involverar ofta leverantörer av kliniska system och hanteras genom avtal och servicenivåer.", "Tillfälliga lösningar för kliniska system måste vara säkra och tydligt förklarade för klinisk personal." ], "pcfRole": { "name": "Problem manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/problem-manager/", "description": "Problem managers aim to resolve and control the root causes of incidents caused by errors within the IT infrastructure. In this role, you will be expected to work to prevent the recurrence of these incidents.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "problem-analyst", "slug": "problemanalytiker", "title": "Problemanalytiker", "band": "5", "summary": "", "pcfLevel": "Problem analyst", "pcfLevelDescription": "At this level, you will be responsible for maintaining software systems once they are up and running and, where necessary, support the problem manager in co-ordinating the resolution of any problems.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Analysera incidentdata för att hitta upprepade fel och trender över kliniska tjänster och verksamhetstjänster.", "Registrera problem, kända fel och tillfälliga lösningar i verktyget för tjänstehantering.", "Stödja grundorsaksutredningar genom att samla in loggar, tidslinjer och annan evidens.", "Följa upp åtgärder med tekniska team och leverantörer tills rättelser är på plats.", "Kontrollera att tillfälliga lösningar för kliniska system är säkra och tydligt förklarade för användare." ], "qualifications": [ "Erfarenhet av IT-support eller drift.", "En grundkvalifikation i IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "problem-manager--band-5--problem-analyst.tsv" }, { "id": "problem-manager", "slug": "problemansvarig", "title": "Problemansvarig", "band": "6", "summary": "", "pcfLevel": "Problem manager", "pcfLevelDescription": "A problem manager picks up feeds from numerous sources, such as the service desk, with the aim of putting in place continual improvements to stop incidents such as regular service outages recurring.\n\nAt this role level, you will:\n- resolve emerging and recurring problems\n- perform root cause analysis to minimise the adverse impact of incidents caused by errors within the IT infrastructure\n- work closely with major incident managers\n- deal with problems and root cause analysis", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Driva problemhanteringsprocessen över organisationens tjänster.", "Leda grundorsaksanalys efter större incidenter och för återkommande fel, med strukturerade tekniker.", "Prioritera problem efter deras effekt på patientvård, personalens tid och tjänsterisk.", "Bedöma problem som kan skapa faror för patientsäkerheten tillsammans med den kliniska säkerhetsansvarige.", "Hålla tekniska team och leverantörer ansvariga för permanenta rättelser och rapportera framsteg till tjänsteledare.", "Arbeta med ansvariga för större incidenter för att se till att lärdomar från incidenter leder till förändring." ], "qualifications": [ "Betydande erfarenhet av problem- eller incidenthantering, på en nivå motsvarande en examen.", "En mellannivåkvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "problem-manager--band-6--problem-manager.tsv" } ], "sources": [] }, { "id": "change-and-release-manager", "slug": "ändrings-och-releaseansvarig", "title": "Ändrings- och releaseansvarig", "family": "it-operations", "summary": "Ändrings- och releaseansvariga ser till att ändringar i IT-tjänster bedöms, godkänns, schemaläggs och genomförs tryggt, och att releaser planeras och samordnas. De leder ändringsrådet, äger konfigurationsdatabasen och samordnar releaser över team och leverantörer. Inom hälso- och sjukvården ser de till att ändringar i kliniska system tidssätts och testas för att skydda patientvården.", "healthContext": [ "Ändringar i kliniska system kan skada patienter, så ändringsbedömning omfattar granskning av klinisk säkerhet och underlag från processen för klinisk riskhantering.", "Kliniska tjänster går varje dag, så ändringsfönster överenskoms med kliniska tjänster och undviker deras hektiskaste perioder.", "Många ändringar kommer från leverantörer av kliniska system och måste ändå bedömas när leverantören kontrollerar releasen.", "Nödändringar, såsom brådskande säkerhetspatchar, måste balansera cyberrisk mot risken att störa vården.", "En korrekt konfigurationsdatabas visar vilka kliniska tjänster en ändring kan påverka." ], "pcfRole": { "name": "Change and release manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/change-and-release-manager/", "description": "Change and release managers lead the change advisory board, ensuring adequate risk assessment and scheduling of technical changes and releases. They own the configuration management database and the access, security and configuration of change activities and release procedures.", "family": "IT operations" }, "esco": [ "3b1ea27c-781c-41eb-821f-214285260dd2" ], "levels": [ { "id": "configuration-analyst", "slug": "konfigurationsanalytiker", "title": "Konfigurationsanalytiker", "band": "4", "summary": "", "pcfLevel": "Configuration analyst", "pcfLevelDescription": "A configuration analyst provides administrative support to the change and release manager, helping to maintain the integrity of the configuration management database (CMDB) and independently solving smaller problems.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Underhålla poster i konfigurationsdatabasen, inklusive de kliniska tjänster varje komponent stöder.", "Kontrollera konfigurationsposter mot verktyg för upptäckt och åtgärda luckor och fel.", "Förbereda ändringsposter och dagordningar för ändringsrådet.", "Besvara rutinfrågor om konfigurationsobjekt och hur de hänger ihop." ], "qualifications": [ "En grundkvalifikation i IT-tjänstehantering, en kvalifikation på nivå 3 inom IT eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 278, "jobEvaluationNotes": "UK GDaD PCF föreslår band 6 för den här nivån (HEO/SEO). Den här referensen placerar den i band 4 eftersom nivån ger administrativt stöd till den ändrings- och releaseansvarige, med mestadels färdigheter på medvetenhetsnivå, och ligger under ändrings- och releaseanalytikern. Informationsresurser ligger över bandets profil eftersom underhållet av konfigurationsdatabasen är den huvudsakliga uppgiften.", "selfAssessmentFile": "change-and-release-manager--band-4--configuration-analyst.tsv" }, { "id": "change-and-release-analyst", "slug": "ändrings-och-releaseanalytiker", "title": "Ändrings- och releaseanalytiker", "band": "5", "summary": "", "pcfLevel": "Change and release analyst", "pcfLevelDescription": "A change and release analyst plans and rolls out software, and designs and carries out procedures for the distribution and installation of changes to systems and services.\n\nAt this role level, you will:\n- undertake analysis after release and set the plan for upcoming changes\n- liaise with DevOps and service designers", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Bedöma ändringsförfrågningar med avseende på risk och påverkan, inklusive effekten på kliniska tjänster och patientsäkerhet.", "Planera och schemalägga releaser och komma överens om ändringsfönster med kliniska och operativa tjänster.", "Kontrollera att varje ändring har testning, en plan för återgång och klinisk säkerhetsgodkännande där det behövs.", "Samordna releaser med DevOps-team, leverantörer och servicedesken.", "Granska releaser i efterhand och planera kommande ändringar." ], "qualifications": [ "Erfarenhet av IT-drift, release eller ändringsarbete.", "En grundkvalifikation i IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 370, "jobEvaluationNotes": "", "selfAssessmentFile": "change-and-release-manager--band-5--change-and-release-analyst.tsv" }, { "id": "change-and-release-manager", "slug": "ändrings-och-releaseansvarig", "title": "Ändrings- och releaseansvarig", "band": "6", "summary": "", "pcfLevel": "Change and release manager", "pcfLevelDescription": "A change and release manager ensures that technical changes to IT services are adequately assessed for impact, prioritised, scheduled, authorised and implemented. They ensure this is done in line with processes and using appropriate tools. They chair the Change Advisory Board (CAB).\n\nAt this role level, you will:\n- provide an escalation point\n- make decisions for all technical changes\n- co-ordinate releases and interdependencies", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Leda ändringsrådet, inklusive kliniska och operativa företrädare när ändringar påverkar patientvården.", "Besluta om tekniska ändringar och godkänna nödändringar såsom brådskande säkerhetspatchar.", "Samordna releaser och deras beroenden över interna team och leverantörer.", "Äga processerna för ändrings-, release- och konfigurationshantering samt konfigurationsdatabasen.", "Vara eskaleringspunkten för ändringskonflikter och misslyckade ändringar.", "Rapportera om ändringars framgång, misslyckade ändringar och incidenter orsakade av ändringar, och driva förbättringar." ], "qualifications": [ "Betydande erfarenhet av ändrings- och releasehantering, på en nivå motsvarande en examen.", "En mellannivåkvalifikation inom IT-tjänstehantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 443, "jobEvaluationNotes": "Planering ligger över bandets profil eftersom rollen schemalägger releaser och deras beroenden över många team och leverantörer.", "selfAssessmentFile": "change-and-release-manager--band-6--change-and-release-manager.tsv" } ], "sources": [] }, { "id": "security-analyst", "slug": "säkerhetsanalytiker-säkerhetsdrift", "title": "Säkerhetsanalytiker (säkerhetsdrift)", "family": "cyber-security", "summary": "Analytiker inom säkerhetsdrift bevakar, utreder och svarar på cybersäkerhetshot mot organisationens system och data. De prioriterar larm från verktyg för säkerhetsövervakning, utreder misstänkt aktivitet, begränsar incidenter och hjälper till att åtgärda svagheter. Inom hälso- och sjukvården skyddar snabb upptäckt och snabbt svar kliniska tjänster och konfidentiell patientinformation mot attacker såsom ransomware.", "healthContext": [ "Hälso- och sjukvården är ett frekvent mål för ransomware och datastöld, och en enda attack kan stoppa kliniska system i hela organisationen.", "Beslut om begränsning, såsom att isolera en server eller en del av nätet, måste väga säkerhetsrisk mot effekten på patientvården, så analytiker arbetar med kliniska och operativa ledare.", "Nät innehåller medicintekniska produkter och äldre system som inte kan köra säkerhetsagenter eller patchas snabbt, så analytiker förlitar sig på nätverksövervakning och kompenserande kontroller.", "Övervakningen omfattar åtkomst till patientjournaler, så analytiker hjälper till att upptäcka otillbörlig åtkomst från insiders såväl som externa attacker, tillsammans med informationsstyrning.", "Säkerhetsövervakning pågår dygnet runt, så analytiker kan arbeta i skift eller jourscheman." ], "pcfRole": null, "esco": [ "0ce5a9f4-e00a-4bbe-b255-3c63407167a4", "a44a1dc5-be08-4840-8bd5-770c4ac1ca6d" ], "levels": [ { "id": "junior-security-operations-analyst", "slug": "junior-analytiker-inom-säkerhetsdrift", "title": "Junior analytiker inom säkerhetsdrift", "band": "5", "summary": "En junior analytiker inom säkerhetsdrift övervakar säkerhetslarm, prioriterar dem med körhandböcker och eskalerar händelser, med vägledning från erfarna analytiker.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Övervaka larm från säkerhetsövervakning och verktyg för slutpunkter och prioritera dem med körhandböcker.", "Samla underlag om misstänkt aktivitet, såsom nätfiskemejl eller ovanliga inloggningar, och eskalera det.", "Kontrollera nätfiskemejl som rapporterats av personal och hjälpa till att ta bort skadliga mejl från postlådor.", "Registrera händelser och åtgärder korrekt i verktyget för ärendehantering.", "Köra sårbarhetsskanningar och påminna systemägare om rättelser som ska göras." ], "qualifications": [ "En kvalifikation inom datavetenskap eller cybersäkerhet, en lärlingsutbildning inom cybersäkerhet eller motsvarande erfarenhet." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 348, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration på övervakning och prioritering av oförutsägbara larm.", "selfAssessmentFile": "security-analyst--band-5--junior-security-operations-analyst.tsv" }, { "id": "security-operations-analyst", "slug": "analytiker-inom-säkerhetsdrift", "title": "Analytiker inom säkerhetsdrift", "band": "6", "summary": "En analytiker inom säkerhetsdrift utreder och begränsar säkerhetsincidenter, skriver detektionsregler och förbättrar organisationens säkerhetsövervakning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Utreda säkerhetsincidenter, avgöra deras omfattning och begränsa dem, tillsammans med systemägare och kliniska tjänster.", "Skriva och justera detektionsregler och genomföra hotjakt utifrån aktuella hot mot hälso- och sjukvården.", "Bevaka otillbörlig åtkomst till patientjournaler och föra ärenden vidare till informationsstyrning.", "Bedöma sårbarheter efter risk, inklusive deras effekt på kliniska tjänster och medicintekniska produkter.", "Förbättra körhandböcker och verktyg efter incidenter.", "Delta i jourschemat för säkerhetsincidenter utanför kontorstid." ], "qualifications": [ "En examen i datavetenskap eller cybersäkerhet, relevanta säkerhetscertifieringar eller motsvarande erfarenhet.", "Erfarenhet av säkerhetsövervakning eller incidenthantering." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 440, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration under utredningar, inklusive jour. Känslomässig ansträngning speglar tät indirekt exponering för plågsamt material i patientjournaler och för trycket från incidenter i drift.", "selfAssessmentFile": "security-analyst--band-6--security-operations-analyst.tsv" }, { "id": "senior-security-operations-analyst", "slug": "senior-analytiker-inom-säkerhetsdrift", "title": "Senior analytiker inom säkerhetsdrift", "band": "7", "summary": "En senior analytiker inom säkerhetsdrift leder svaret på betydande säkerhetsincidenter, leder hotjakt och vägleder säkerhetsdriftsteamets arbete.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda det tekniska svaret på betydande säkerhetsincidenter, inklusive ransomware och datastöld, och samordna med incidenthantering.", "Ge kliniska och operativa ledare råd om beslut om begränsning som påverkar patientvården.", "Leda arbete med hotjakt och hotunderrättelser och dela information med partner inom säkerhet i hälso- och sjukvården.", "Fastställa prioriteringar för detektionsutveckling och övervakningstäckning, inklusive för nät med medicintekniska produkter.", "Leda övningar som testar incidentsvar med tekniska och kliniska team.", "Coacha och vägleda analytiker inom säkerhetsdrift." ], "qualifications": [ "Betydande erfarenhet av säkerhetsdrift och incidenthantering, på en nivå motsvarande en påbyggnadsexamen.", "Relevanta avancerade säkerhetscertifieringar, eller motsvarande erfarenhet." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Mental och känslomässig ansträngning speglar att leda svaret på allvarliga incidenter under press, ofta utanför kontorstid, där kliniska tjänster är i riskzonen.", "selfAssessmentFile": "security-analyst--band-7--senior-security-operations-analyst.tsv" } ], "sources": [] }, { "id": "security-engineer", "slug": "säkerhetsingenjör", "title": "Säkerhetsingenjör", "family": "cyber-security", "summary": "Säkerhetsingenjörer utformar, bygger och driver de tekniska säkerhetskontroller som skyddar organisationens system, data och användare. De arbetar med identitet och åtkomst, skydd av slutpunkter och nät, kryptering, loggning och molnsäkerhet, och hjälper produkt- och infrastrukturteam att bygga in säkerhet. Inom hälso- och sjukvården skyddar de kliniska system och patientdata samtidigt som åtkomsten hålls snabb för kliniker vid vårdtillfället.", "healthContext": [ "Säkerhetskontroller får inte stå i vägen för akut vård, så ingenjörer utformar stark autentisering som ändå fungerar snabbt på delade kliniska arbetsstationer.", "Medicintekniska produkter och äldre kliniska system kan ofta inte patchas eller köra säkerhetsprogramvara, så ingenjörer utformar nätverkssegmentering och kompenserande kontroller.", "Ransomware är ett stort hot mot hälso- och sjukvården, så ingenjörer härdar system, skyddar säkerhetskopior och begränsar hur långt en attack kan sprida sig.", "Kliniska system levereras och stöds ofta av tredje part, så ingenjörer bedömer leverantörers säkerhet och kontrollerar deras fjärråtkomst.", "Ändringar i säkerhetskontroller på kliniska system går genom ändringshantering och, där det behövs, granskning av klinisk säkerhet." ], "pcfRole": null, "esco": [ "0464b062-cea6-4164-b10d-956c61956ae7" ], "levels": [ { "id": "security-engineer", "slug": "säkerhetsingenjör", "title": "Säkerhetsingenjör", "band": "6", "summary": "En säkerhetsingenjör bygger, konfigurerar och underhåller säkerhetskontroller och verktyg och hjälper team att åtgärda säkerhetssvagheter.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Bygga och underhålla säkerhetskontroller, såsom skydd av slutpunkter, brandväggar, e-postsäkerhet och säkerhetsloggning.", "Konfigurera kontroller för identitet och åtkomst, inklusive flerfaktorsautentisering och privilegierad åtkomst.", "Hjälpa infrastruktur- och produktteam att åtgärda sårbarheter och härda system enligt överenskomna standarder.", "Segmentera nät för att skydda medicintekniska produkter och äldre system, tillsammans med team för infrastruktur och medicinsk teknik.", "Granska säkerheten i nya system och leverantörers fjärråtkomst innan de tas i drift.", "Delta i jourschemat för att stödja hanteringen av säkerhetsincidenter." ], "qualifications": [ "En examen i datavetenskap eller cybersäkerhet, relevanta säkerhetscertifieringar eller motsvarande erfarenhet.", "Erfarenhet av att bygga eller driva infrastruktur eller säkerhetsverktyg." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "Mental ansträngning speglar täta perioder av långvarig koncentration på komplext tekniskt arbete och incidentstöd, inklusive jour.", "selfAssessmentFile": "security-engineer--band-6--security-engineer.tsv" }, { "id": "senior-security-engineer", "slug": "senior-säkerhetsingenjör", "title": "Senior säkerhetsingenjör", "band": "7", "summary": "En senior säkerhetsingenjör utformar och leder leveransen av betydande säkerhetskontroller och ger team råd om säker design.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Utforma och leda leveransen av säkerhetskontroller, såsom hantering av privilegierad åtkomst, säkerhetsövervakning och skydd av säkerhetskopior.", "Ge produkt- och infrastrukturteam råd om säker design för kliniska och patientvända tjänster.", "Utforma kompenserande kontroller för medicintekniska produkter och andra system som inte kan patchas.", "Bedöma säkerheten hos leverantörer och deras produkter, inklusive molntjänster.", "Stödja hanteringen av allvarliga säkerhetsincidenter med teknisk expertis och återställningsplaner.", "Coacha säkerhetsingenjörer och dela goda arbetssätt över team." ], "qualifications": [ "Betydande erfarenhet av säkerhetsutveckling, på en nivå motsvarande en påbyggnadsexamen.", "Relevanta avancerade säkerhetscertifieringar eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "security-engineer--band-7--senior-security-engineer.tsv" }, { "id": "lead-security-engineer", "slug": "ledande-säkerhetsingenjör", "title": "Ledande säkerhetsingenjör", "band": "8a", "summary": "En ledande säkerhetsingenjör fastställer den tekniska riktningen för säkerhetsutveckling och ser till att kontroller fungerar tillsammans i hela organisationen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa teknisk riktning och standarder för säkerhetskontroller i hela organisationen.", "Leda säkerhetsdesignen för större program, såsom flytt till molndrift eller en ny elektronisk patientjournal.", "Se till att kontroller skyddar mot ransomware och stöder snabb, trygg återställning av kliniska system.", "Balansera säkerhet mot klinisk användbarhet, tillsammans med kliniska ledare, i fråga om åtkomst och autentisering.", "Ge cybersäkerhetschefen råd om teknisk risk och investeringar.", "Leda och utveckla säkerhetsingenjörer." ], "qualifications": [ "Omfattande erfarenhet av att leda säkerhetsutveckling för komplexa tjänster." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "security-engineer--band-8a--lead-security-engineer.tsv" } ], "sources": [] }, { "id": "cyber-security-manager", "slug": "cybersäkerhetschef", "title": "Cybersäkerhetschef", "family": "cyber-security", "summary": "Cybersäkerhetsansvariga leder organisationens förhållningssätt till att skydda dess system, data och tjänster mot cyberhot. De fastställer säkerhetspolicy, hanterar cyberrisk, överblickar säkerhetsdrift och säkerhetsutveckling, leder svaret på större cyberincidenter och bygger en säkerhetsmedveten kultur. Inom hälso- och sjukvården ser de till att kliniska tjänster kan fortsätta fungera tryggt, och återhämta sig snabbt, när en attack inträffar.", "healthContext": [ "En cyberattack mot en hälso- och sjukvårdsorganisation kan stoppa kliniska system och utsätta patienter för risk, så cybersäkerhet är en del av patientsäkerhet och verksamhetskontinuitet.", "Hälso- och sjukvårdsorganisationer måste ofta uppfylla sektorns standarder för cybersäkerhet och rapportera allvarliga incidenter till berörda myndigheter.", "Klinisk personal behöver snabb åtkomst till system, så säkerhetspolicyer utformas tillsammans med kliniker och testas för användbarhet.", "Säkerheten beror på många leverantörer, inklusive leverantörer av kliniska system och gemensamma tjänster, så kvalitetssäkring av leverantörer är en central del av rollen.", "Medicintekniska produkter och äldre system skapar långvariga risker som hanteras tillsammans med team för medicinsk teknik och klinisk säkerhet." ], "pcfRole": null, "esco": [ "7754d570-9519-48c2-b1c9-8e165f8bca0f", "276ba420-ef09-4a0e-b215-2c2e2f80ad28" ], "levels": [ { "id": "cyber-security-manager", "slug": "cybersäkerhetsansvarig", "title": "Cybersäkerhetsansvarig", "band": "8a", "summary": "En cybersäkerhetsansvarig driver funktionen för cybersäkerhet, eller en större del av den, och förvaltar cyberrisk, säkerhetsdrift och kvalitetssäkring.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Driva säkerhetsdrift, hantering av sårbarheter och kvalitetssäkringsarbete och rapportera om deras prestation.", "Underhålla cyberriskregistret och se till att risker för kliniska tjänster bedöms och har ägare.", "Skriva och underhålla säkerhetspolicyer och standarder och kontrollera att de följs.", "Leda svaret på cyberincidenter, tillsammans med incidenthantering och kliniska och operativa ledare.", "Hålla utbildning i säkerhetsmedvetenhet och nätfiskeövningar för all personal, inklusive klinisk personal.", "Ha linjeansvar för säkerhetsanalytiker och ingenjörer." ], "qualifications": [ "Omfattande erfarenhet av cybersäkerhet, inklusive incidenthantering och riskhantering, på en nivå motsvarande en masterexamen.", "En erkänd professionell säkerhetscertifiering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 566, "jobEvaluationNotes": "Mental och känslomässig ansträngning speglar att leda svaret på cyberincidenter under press, ofta utanför kontorstid, där patientvården kan vara i riskzonen.", "selfAssessmentFile": "cyber-security-manager--band-8a--cyber-security-manager.tsv" }, { "id": "senior-cyber-security-manager", "slug": "senior-cybersäkerhetsansvarig", "title": "Senior cybersäkerhetsansvarig", "band": "8b", "summary": "En senior cybersäkerhetsansvarig leder cybersäkerhet över flera team, förvaltar kvalitetssäkring mot sektorns standarder och driver organisationens förbättringsprogram för säkerhet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda team för cybersäkerhet över drift, utveckling och kvalitetssäkring.", "Driva organisationens förbättringsprogram för cybersäkerhet och förvalta dess budget.", "Förvalta kvalitetssäkring mot sektorns standarder för cybersäkerhet och kontroller i ISO/IEC 27001 och förbereda underlag för revisioner.", "Leda svaret på större cyberincidenter och planera och testa återställning tillsammans med ledare för verksamhetskontinuitet och klinik.", "Bedöma säkerheten hos leverantörer och gemensamma tjänster och komma överens om säkerhetskrav i avtal.", "Ge programstyrgrupper råd om säkerhetsriskerna med nya kliniska och digitala tjänster." ], "qualifications": [ "Omfattande erfarenhet av att leda team för cybersäkerhet i en komplex organisation.", "En erkänd professionell säkerhetscertifiering, eller motsvarande erfarenhet." ], "skills": [ { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 606, "jobEvaluationNotes": "Mental och känslomässig ansträngning speglar att leda svaret på större cyberincidenter, som kan pågå i dagar eller veckor och hota patientvården.", "selfAssessmentFile": "cyber-security-manager--band-8b--senior-cyber-security-manager.tsv" }, { "id": "head-of-cyber-security", "slug": "chef-för-cybersäkerhet", "title": "Chef för cybersäkerhet", "band": "8c", "summary": "En chef för cybersäkerhet fastställer organisationens strategi för cybersäkerhet och är ansvarig för dess hantering av cyberrisk, säkerhetsdrift och svar på större incidenter.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa cybersäkerhetsstrategin, i linje med organisationens digitala och kliniska strategier.", "Ge styrelsen och ledningsgruppen råd om cyberrisk, riskaptit och investeringar.", "Leda organisationens svar på större cyberincidenter, inklusive kommunikation med tillsynsmyndigheter, partner och allmänheten.", "Bygga en säkerhetskultur där all personal, inklusive kliniker, förstår hot och rapporterar dem.", "Företräda organisationen i nätverk för cybersäkerhet inom hälso- och sjukvården och hos partnerorganisationer.", "Leda och utveckla funktionen för cybersäkerhet och förvalta dess budget." ], "qualifications": [ "Omfattande erfarenhet av att leda cybersäkerhet för en stor organisation, inklusive hantering av större incidenter." ], "skills": [ { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "cyber-security-manager--band-8c--head-of-cyber-security.tsv" }, { "id": "chief-information-security-officer", "slug": "informationssäkerhetschef-ciso", "title": "Informationssäkerhetschef (CISO)", "band": "8d", "summary": "En informationssäkerhetschef (CISO) har organisationsövergripande ansvar för cybersäkerhet i organisationen, och ofta i partnerorganisationer som delar dess tjänster.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ha organisationsövergripande ansvar för cybersäkerhet och rapportera om den till styrelsen.", "Fastställa riskaptiten för säkerhet tillsammans med styrelsen och se till att den formar beslut i hela organisationen.", "Leda cybersäkerhet över gemensamma tjänster och partnerorganisationer, där organisationen tillhandahåller dem.", "Styra organisationens svar på de allvarligaste cyberincidenterna, tillsammans med ledningsgruppen och berörda myndigheter.", "Forma praxis för cybersäkerhet i hela hälso- och sjukvårdssektorn genom att arbeta med partner och sektororgan.", "Leda säkerhetsfunktionen och hålla budgetar över flera tjänster." ], "qualifications": [ "Omfattande erfarenhet av att leda cybersäkerhet på styrelsenivå, eller för flera organisationer." ], "skills": [ { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 716, "jobEvaluationNotes": "Den här nivån passar större organisationer, eller sådana som tillhandahåller gemensamma digitala tjänster till partner. Mindre organisationer har vanligen en chef för cybersäkerhet i band 8c som sin mest seniora säkerhetsroll.", "selfAssessmentFile": "cyber-security-manager--band-8d--chief-information-security-officer.tsv" } ], "sources": [] }, { "id": "quality-assurance-test-analyst", "slug": "testanalytiker-för-kvalitetssäkring", "title": "Testanalytiker för kvalitetssäkring", "family": "quality-assurance-testing", "summary": "Kvalitetssäkrande testanalytiker kontrollerar att organisationens digitala hälso- och vårdtjänster gör det patienter, kliniker och vårdpersonal behöver, tryggt och tillförlitligt. De analyserar krav och designer för att hitta risker tidigt, utformar och kör funktionella och icke-funktionella tester och rapporterar defekter tydligt. Inom hälso- och sjukvården omfattar detta testning av kliniska arbetsflöden, datakorrekthet och de kontroller som skyddar patienter från skada.", "healthContext": [ "Defekter i kliniska system kan skada patienter, till exempel genom en felaktig läkemedelsdos, ett missat resultat eller en journal som visas för fel patient, så testning prioriteras efter klinisk risk.", "Testning ger underlag till kliniska säkerhetsunderlag och faroregister, så testplaner spåras till identifierade faror och deras kontroller.", "Testdata får aldrig röja verkliga patienter, så analytiker använder syntetiska eller på rätt sätt avidentifierade testdata.", "Många tjänster utbyter data med andra hälso- och vårdsystem, så tester kontrollerar meddelanden mot standarder såsom HL7 FHIR och betydelsen av kliniska koder.", "Användare omfattar kliniker under tidspress, patienter med ett brett spann av behov och användare av hjälpmedelsteknik, så testning av användbarhet och tillgänglighet är viktig." ], "pcfRole": { "name": "Quality assurance test analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/quality-assurance-test-analyst/", "description": "A quality assurance test analyst interprets testing needs, creating and executing appropriate tests to ensure quality and alignment with requirements.\n\nIn this role, you will:\n- plan, design and execute tests\n- apply testing techniques and standards to learn about systems and mitigate risk\n- analyse artefacts and prototypes\n- test outcomes and record defects\n- seek to improve testing practices to enhance quality and reliability\n- recommend testing approaches", "family": "Quality assurance testing (QAT)" }, "esco": [ "0ab5c12c-c1c1-4772-8345-aa287d0e391d" ], "levels": [ { "id": "associate-quality-assurance-test-analyst", "slug": "biträdande-kvalitetssäkrande-testanalytiker", "title": "Biträdande kvalitetssäkrande testanalytiker", "band": "4", "summary": "", "pcfLevel": "Associate quality assurance test analyst", "pcfLevelDescription": "An associate quality assurance test analyst works with other test professionals to learn quality assurance testing and analysis techniques.\n\nAt this role level, you will:\n- follow and apply test approaches, plans and strategies, under supervision\n- analyse artefacts, such as user stories, prototypes, processes and designs, with support\n- use basic functional and non-functional testing techniques\n- increase your understanding of how to design and execute basic tests, develop reports, record outcomes and support the resolution of defects", "civilServiceGrades": "EO", "responsibilities": [ "Köra testskript för kliniska och administrativa arbetsflöden under handledning och registrera resultat korrekt.", "Skriva tydliga defektrapporter, inklusive steg, data och skärmar som berörs.", "Använda syntetiska testdata och aldrig använda verkliga patientdata i testmiljöer.", "Lära sig teamets testansatser, verktyg och den kliniska säkerhetsprocessen.", "Delta i teamets ceremonier såsom stand-ups, planering och retrospektiv." ], "qualifications": [ "God analytisk och skriftlig förmåga och viss erfarenhet av testning eller av att arbeta med digitala system, eller motsvarande." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "quality-assurance-test-analyst--band-4--associate-quality-assurance-test-analyst.tsv" }, { "id": "quality-assurance-test-analyst", "slug": "kvalitetssäkrande-testanalytiker", "title": "Kvalitetssäkrande testanalytiker", "band": "5", "summary": "", "pcfLevel": "Quality assurance test analyst", "pcfLevelDescription": "A quality assurance test analyst designs and executes appropriate functional and non-functional tests. They apply multiple testing techniques to inform the approach to mitigate risk.\n\nAt this role level, you will:\n- apply the most appropriate test approaches and plans based on risk\n- analyse artefacts, such as user stories, prototypes, processes and designs\n- determine what to test following an agreed approach\n- ensure test coverage aligns with business risk\n- follow appropriate standards to mitigate risk early\n- execute tests, develop reports, record outcomes and support the resolution of defects", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Analysera användarberättelser, designer och kliniska arbetsflöden för att avgöra vad som ska testas, utifrån risk för patienter och tjänster.", "Utforma och köra funktionella tester, tillgänglighetstester och användbarhetstester, inklusive kliniska scenarier från början till slut.", "Spåra tester till faror och säkerhetskontroller och ta fram testunderlag till kliniska säkerhetsunderlag.", "Kontrollera data som visas för användare mot källsystem och överenskomna kliniska koder.", "Skapa och underhålla realistiska syntetiska testdata.", "Följa upp defekter till lösning och testa rättelser på nytt." ], "qualifications": [ "Erfarenhet av att utforma och köra tester för digitala tjänster, eller motsvarande." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 327, "jobEvaluationNotes": "UK GDaD PCF föreslår HEO eller SEO för både den här nivån och den senior nivån, vilket placerar båda i band 6. Den här referensen placerar den här nivån i band 5 och den senior nivån i band 6, så att de två nivåerna ligger i olika band.", "selfAssessmentFile": "quality-assurance-test-analyst--band-5--quality-assurance-test-analyst.tsv" }, { "id": "senior-quality-assurance-test-analyst", "slug": "senior-kvalitetssäkrande-testanalytiker", "title": "Senior kvalitetssäkrande testanalytiker", "band": "6", "summary": "", "pcfLevel": "Senior quality assurance test analyst", "pcfLevelDescription": "A senior quality assurance test analyst influences and guides others in test analysis, coordinating quality assurance activities in a defined area. They assess the business impact of testing outcomes and use insights to improve quality assurance processes.\n\nAt this role level, you will:\n- use the most appropriate tools and techniques to analyse artefacts such as products, services, processes and change, to identify risks early\n- work with others to support teams in developing approaches, plans and strategy, considering environments, data, tools and resources\n- communicate chosen approaches, tools, techniques and outcomes to stakeholders\n- guide others in quality assurance tools and techniques\n- contribute to, and enable others to follow, quality assurance and testing standards", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Samordna kvalitetssäkring för en produkt eller ett område och komma överens om testansatser, miljöer, data och verktyg.", "Identifiera kliniska och operativa risker tidigt genom att granska krav, designer och ändringar tillsammans med kliniker och produktteam.", "Planera och leda användaracceptanstestning med kliniker och vårdpersonal.", "Rapportera testresultat och kvarstående risker till produktägare och kliniska säkerhetsansvariga, så att de kan fatta beslut om release.", "Vägleda andra testanalytiker och hjälpa dem att följa standarder för testning och klinisk säkerhet." ], "qualifications": [ "Betydande erfarenhet av testanalys, även i komplexa eller reglerade miljöer, eller motsvarande." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 404, "jobEvaluationNotes": "", "selfAssessmentFile": "quality-assurance-test-analyst--band-6--senior-quality-assurance-test-analyst.tsv" }, { "id": "lead-quality-assurance-test-analyst", "slug": "ledande-kvalitetssäkrande-testanalytiker", "title": "Ledande kvalitetssäkrande testanalytiker", "band": "8a", "summary": "", "pcfLevel": "Lead quality assurance test analyst", "pcfLevelDescription": "A lead quality assurance test analyst sets the strategy for test analysis and influences test analysis practices across a broad area. They develop, monitor and evaluate test analysis standards and methods, and make strategic decisions that improve test analysis in the organisation.\n\nAt this role level, you will:\n- lead on setting standards and good practices across the test analysis community\n- lead and guide teams across the organisation in test analysis\n- define and implement test strategies\n- mentor and coach other quality assurance test analysts\n- negotiate and escalate major risks, issues and defects", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fastställa standarder och god praxis för testanalys i organisationen, inklusive riskbaserad testning av kliniska system.", "Definiera teststrategier för större program, såsom ändringar i den elektroniska patientjournalen eller nya patientvända tjänster.", "Se till att testningen ger det underlag som behövs för kliniska säkerhetsunderlag och, där det är relevant, tekniska filer för medicintekniska produkter.", "Förhandla om och eskalera större risker, ärenden och defekter med seniora produktansvariga, kliniska ledare och leverantörsledare.", "Handleda och coacha testanalytiker och leda gemenskapen för testanalys." ], "qualifications": [ "Omfattande erfarenhet av att leda testanalys för komplexa tjänster." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 543, "jobEvaluationNotes": "UK GDaD PCF föreslår G7 eller G6 för den här nivån, vilket motsvarar band 8b. Den här referensen placerar den i band 8a, i nivå med ledande testingenjör, eftersom den leder en testdisciplin och inte all testning; chefen för test ligger i band 8c.", "selfAssessmentFile": "quality-assurance-test-analyst--band-8a--lead-quality-assurance-test-analyst.tsv" } ], "sources": [] }, { "id": "test-engineer", "slug": "testingenjör", "title": "Testingenjör", "family": "quality-assurance-testing", "summary": "Testingenjörer bygger de automatiserade tester, verktyg och ramverk som gör det möjligt för team att testa organisationens digitala hälso- och vårdtjänster snabbt och ofta. De skriver kod för att testa funktioner, integrationer, prestanda, säkerhet och motståndskraft och bygger in testning i leveranspipelines, så att ändringar i kliniska och patientvända system kan släppas tryggt.", "healthContext": [ "Kliniska system är säkerhetskritiska, så automatiserade regressionstester skyddar de säkerhetskontroller som registrerats i faroregister och sparas som underlag för säkerhetsunderlag.", "Integrationer med andra hälso- och vårdsystem behöver automatiserade tester mot standarder såsom HL7 FHIR och HL7 version 2, ofta med simulerade partnersystem.", "Kliniska tjänster går dygnet runt och har toppar vid förutsägbara tider, så testning av prestanda och motståndskraft modellerar verklig klinisk efterfrågan.", "Testmiljöer får inte hålla verkliga patientdata, så ingenjörer genererar realistiska syntetiska data, inklusive sällsynta kliniska fall och gränsfall.", "Programvara som är reglerad som medicinteknisk produkt kräver spårbar, repeterbar testning som en del av sin livscykel enligt standarder såsom IEC 62304." ], "pcfRole": { "name": "Test engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/test-engineer/", "description": "A test engineer designs, builds, automates and executes comprehensive, robust and maintainable test suites. They apply test engineering standards, perform exploratory testing and use diverse techniques to identify risks and improve testing efficiency and quality.\n\nIn this role you will:\n- maintain automated tests in continuous integration, continuous delivery (CI/CD) pipelines\n- use, develop and standardise reusable frameworks and tools following engineering practices and standards\n- analyse and test artefacts such as products, services and business processes\n- promote quality considerations throughout the development life cycle\n- support the resolution of technical issues", "family": "Quality assurance testing (QAT)" }, "esco": [ "106f79e4-6264-45f1-9e7a-297435cd684b" ], "levels": [ { "id": "associate-test-engineer", "slug": "biträdande-testingenjör", "title": "Biträdande testingenjör", "band": "4", "summary": "", "pcfLevel": "Associate test engineer", "pcfLevelDescription": "An associate test engineer works closely with other test professionals to learn test engineering activities and techniques.\n\nAt this role level, you will:\n- contribute to and maintain technical test suites under supervision\n- follow engineering practices and standards to apply test approaches, plans and strategies under supervision\n- analyse artefacts such as user stories, prototypes, processes and designs with support\n- support the development of reports, recording of outcomes and resolution of defects\n- understand the technical tooling and engineering approach to design and execute tests", "civilServiceGrades": "EO", "responsibilities": [ "Skriva och underhålla enkla automatiserade tester under handledning, enligt teamets tekniska standarder.", "Köra automatiserade och manuella tester och registrera utfall korrekt.", "Hjälpa till att utreda och rapportera defekter, även i integrationer med kliniska system.", "Använda syntetiska testdata och följa reglerna för informationsstyrning i testmiljöer.", "Lära sig teamets testverktyg, kodpraxis och den kliniska säkerhetsprocessen." ], "qualifications": [ "Viss erfarenhet av kodning eller testning, eller antagen till en relevant lärlingsutbildning, eller motsvarande." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-4--associate-test-engineer.tsv" }, { "id": "test-engineer", "slug": "testingenjör", "title": "Testingenjör", "band": "6", "summary": "", "pcfLevel": "Test engineer", "pcfLevelDescription": "A test engineer develops solutions to enable more efficient testing. They follow engineering standards to design and execute appropriate technical tests.\n\nAt this role level, you will:\n- determine test scope and estimate the effort required\n- select and use the most appropriate test approaches and techniques to mitigate risk\n- use technical tooling and engineering approaches to design and execute tests\n- develop and maintain technical test suites\n- develop reports, record outcomes and support the resolution of defects\n- contribute to and follow engineering practices and standards", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Utforma och bygga automatiserade funktionella tester, integrationstester och API-tester för kliniska och patientvända tjänster.", "Bygga tester som kontrollerar meddelanden mot HL7 FHIR-profiler och andra specifikationer för interoperabilitet.", "Generera syntetiska patientdata som täcker realistiska kliniska fall och gränsfall.", "Lägga till tester i leveranspipelines så att säkerhetsrelaterade kontroller körs vid varje ändring.", "Uppskatta testinsats, rapportera utfall och stödja lösningen av defekter." ], "qualifications": [ "En examen i datavetenskap eller ett närliggande ämne, eller motsvarande erfarenhet.", "Erfarenhet av att bygga automatiserade tester." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 411, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-6--test-engineer.tsv" }, { "id": "senior-test-engineer", "slug": "senior-testingenjör", "title": "Senior testingenjör", "band": "7", "summary": "", "pcfLevel": "Senior test engineer", "pcfLevelDescription": "A senior test engineer is responsible for test engineering in their area. They influence, coach and guide others in test engineering, sharing best practice and standards.\n\nAt this role level, you will:\n- select, use and guide others in using the most appropriate technical tooling, engineering approaches, test types and techniques to identify and address risks early\n- extend, standardise and build reusable frameworks and tools that support testing\n- communicate and document chosen approaches, tools, techniques and outcomes to the team and appropriate stakeholders\n- contribute to and agree engineering standards", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda testutvecklingen för ett område och välja verktyg, ramverk och testtyper som hanterar dess risker tidigt.", "Bygga återanvändbara testramverk och simulatorer för kliniska system och partnerintegrationer.", "Planera och köra prestanda-, belastnings- och motståndskraftstester utifrån verklig klinisk efterfrågan.", "Se till att automatiserade tester spåras till faror och säkerhetskontroller och ger underlag till säkerhetsunderlag.", "Coacha och vägleda andra testingenjörer och komma överens om tekniska standarder med utvecklare." ], "qualifications": [ "Betydande erfarenhet av testutveckling, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-7--senior-test-engineer.tsv" }, { "id": "lead-test-engineer", "slug": "ledande-testingenjör", "title": "Ledande testingenjör", "band": "8a", "summary": "", "pcfLevel": "Lead test engineer", "pcfLevelDescription": "A lead test engineer sets the strategy for test engineering and influences test engineering practices across a broad area. They develop, monitor and evaluate quality engineering standards, and make strategic improvements to quality engineering in the organisation.\n\nAt this role level, you will:\n- lead a broad area in technical tooling, engineering approaches and test types and techniques to address risks early\n- define engineering standards, enabling others to follow them\n- lead and guide teams in quality engineering strategies and practices\n- lead and guide test engineers\n- escalate risks to senior stakeholders\n- lead and implement continuous testing, identifying opportunities to test earlier", "civilServiceGrades": "SEO/G7/G6", "responsibilities": [ "Fastställa strategin och standarderna för testutveckling över ett brett område, inklusive kontinuerlig testning i leveranspipelines.", "Leda och vägleda testingenjörer och team i praxis för kvalitetsutveckling.", "Se till att testning av reglerad och säkerhetskritisk programvara uppfyller de krav som gäller och är spårbar.", "Eskalera risker för kvalitet och säkerhet till seniora produktansvariga, kliniska ledare och leverantörsledare.", "Hitta möjligheter att testa tidigare och oftare och mäta effekten på kvaliteten." ], "qualifications": [ "Omfattande erfarenhet av att leda testutveckling för komplexa tjänster." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "UK GDaD PCF föreslår SEO till G6 för den här nivån, vilket motsvarar band 7, samma band som senior testingenjör. Den här referensen placerar den i band 8a, eftersom den fastställer strategi och standarder för testutveckling över ett brett område.", "selfAssessmentFile": "test-engineer--band-8a--lead-test-engineer.tsv" } ], "sources": [] }, { "id": "test-manager", "slug": "testledare", "title": "Testledare", "family": "quality-assurance-testing", "summary": "Testansvariga planerar, leder och kvalitetssäkrar testning för organisationens digitala hälso- och vårdtjänster och program. De avgör hur mycket testning som behövs och av vilket slag, leder testteam, miljöer och leverantörer och talar tydligt om för beslutsfattare vilka risker som återstår innan en tjänst tas i drift. Inom hälso- och sjukvården innebär detta att se till att testningen stöder det kliniska säkerhetsunderlaget och eventuella regulatoriska krav.", "healthContext": [ "Beslut om driftsättning av kliniska system beror på testunderlag och kvarstående risker, som testansvariga rapporterar till produktägare, kliniska säkerhetsansvariga och programstyrgrupper.", "Stora förändringar, såsom uppgraderingar av den elektroniska patientjournalen, behöver testning över många avdelningar, system och leverantörer och ofta klinisk personals tid för acceptanstestning.", "Testning måste anpassas efter kliniska tjänster, till exempel genom att planera övergångstester och genrepetitioner så att störningen av patientvården blir låg.", "Reglerad programvara och säkerhetskritiska ändringar behöver testning som uppfyller standarder såsom IEC 62304 och organisationens process för klinisk riskhantering." ], "pcfRole": { "name": "Test manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/test-manager/", "description": "A test manager is responsible for planning, monitoring and documenting testing. They implement a test strategy to ensure quality principles are delivered on time and within budget.\n\nIn this role, you will:\n- create and implement test plans and approaches to mitigate risk\n- monitor and control test activities, ensuring compliance with standards\n- communicate risks and assess and report timely test status’ to stakeholders\n- define metrics for monitoring and controlling test activities\n- provide direction on complex testing issues, outlining and influencing delivery of projects and programmes\n- identify opportunities for continuous improvement\n- lead and support teams, providing coaching in good testing practices", "family": "Quality assurance testing (QAT)" }, "esco": [ "a28dff76-74df-46ee-929f-d1fffbb63cd7" ], "levels": [ { "id": "test-manager", "slug": "testansvarig", "title": "Testansvarig", "band": "7", "summary": "", "pcfLevel": "Test manager", "pcfLevelDescription": "A test manager works with a team to create appropriate test approaches and plans, considering environments, data, tools, resources, timelines, requirements and risk. They contribute to test strategies and identify opportunities for continuous improvement.\n\nAt this role level, you will:\n- lead and support a team in testing activities\n- determine and apply appropriate test types, techniques and standards to mitigate risk early\n- manage, maintain and continuously improve test activities, ensuring compliance with regulatory and organisational standards\n- identify and communicate risks\n- oversee the reporting and recording of outcomes, including defects\n- contribute to and agree testing standards, and enable others to follow them", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Leda testplaneringen för en produkt eller ett program, som omfattar miljöer, data, verktyg, resurser, tidplaner och klinisk risk.", "Planera användaracceptanstestning med kliniska och operativa ledare och säkra klinikers tid för att delta.", "Leda ett team av testanalytiker och testingenjörer, inklusive leverantörers testare.", "Se till att testningen uppfyller krav på klinisk säkerhet, informationsstyrning och regelverk.", "Rapportera testframsteg, defekter och kvarstående risker till produktägare, kliniska säkerhetsansvariga och programstyrgrupper.", "Förbättra testprocesser och komma överens om teststandarder med leveransteam." ], "qualifications": [ "Betydande erfarenhet av testledning för komplexa digitala tjänster, på en nivå motsvarande en masterexamen." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 499, "jobEvaluationNotes": "", "selfAssessmentFile": "test-manager--band-7--test-manager.tsv" }, { "id": "head-of-test", "slug": "chef-för-test", "title": "Chef för test", "band": "8c", "summary": "", "pcfLevel": "Head of test", "pcfLevelDescription": "A head of test sets the strategy for test quality and influences testing practices across a broad area. They develop, monitor and evaluate testing standards, practices, methods and specifications, and make strategic decisions that improve testing in an organisation.\n\nAt this role level, you will:\n- lead and influence testing activities to ensure the organisation implements quality test frameworks\n- select and guide the implementation of testing tools and technologies\n- define good practices, standards and ways of working, continuously improving testing capability\n- escalate risks to senior stakeholders\n- contribute to cross-government test communities to improve test practices\n- lead the organisation in adhering to test industry compliance and regulatory standards", "civilServiceGrades": "G6", "responsibilities": [ "Fastställa organisationens teststrategi, standarder och ramverk för digitala hälso- och vårdtjänster.", "Se till att organisationens testning uppfyller krav på klinisk säkerhet, medicintekniska produkter och andra regelverk.", "Välja testverktyg och testteknik och förvalta testbudgeten och leverantörsavtal.", "Ge seniora ledare råd om risker för kvalitet och säkerhet före större releaser och beslut om driftsättning.", "Leda och utveckla testansvariga, testanalytiker och testingenjörer och bygga organisationens testförmåga." ], "qualifications": [ "Omfattande erfarenhet av att leda testning i en organisation." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "", "selfAssessmentFile": "test-manager--band-8c--head-of-test.tsv" } ], "sources": [] }, { "id": "clinical-informatician", "slug": "klinisk-informatiker", "title": "Klinisk informatiker", "family": "clinical-informatics", "summary": "Kliniska informatiker är legitimerade kliniker, såsom läkare, sjuksköterskor, apotekare och andra vårdprofessioner, som använder sin kliniska kunskap för att forma organisationens digitala hälso- och vårdtjänster. De ser till att kliniska system, data och beslutsstöd passar hur vården levereras, är trygga att använda och förbättrar utfallen för patienter och upplevelsen för kliniker och vårdpersonal.", "healthContext": [ "Rollen kräver aktuell klinisk kunskap, så de flesta tjänster kräver registrering hos ett kliniskt yrkesorgan och viss pågående klinisk praktik.", "Kliniska informatiker ger specialiserade råd om hur system påverkar patientvården, så deras omdöme påverkar direkt patientsäkerheten.", "De arbetar nära kliniska säkerhetsansvariga och bidrar med klinisk expertis till identifiering av faror och säkerhetsunderlag.", "Goda kliniska data beror på konsekvent användning av kliniska terminologier såsom SNOMED CT, så de hjälper till att utforma strukturerade journaler och beslutsstöd.", "De fungerar som en brygga mellan kliniker, vårdpersonal och digitala team och leder ofta den kliniska dialogen vid systemändringar." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5" ], "levels": [ { "id": "clinical-informatics-specialist", "slug": "specialist-inom-klinisk-informatik", "title": "Specialist inom klinisk informatik", "band": "6", "summary": "Bidrar med klinisk expertis till utformning, konfiguration, testning och införande av kliniska system och arbetar i ett produktteam eller programteam under vägledning av en senior klinisk informatiker.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Kartlägga kliniska arbetsflöden tillsammans med kliniker och vårdpersonal och omsätta dem till tydliga krav.", "Utforma och testa systeminnehåll såsom formulär, ordermängder och vårdplaner mot kliniska scenarier.", "Delta i riskworkshoppar och ge kliniska bedömningar av risker och kontroller.", "Stödja kliniker och vårdpersonal att ta i bruk nya system tryggt, inklusive utbildning och stöd vid driftsättning.", "Kontrollera att kliniska data registreras konsekvent med överenskomna kliniska terminologier.", "Samla återkoppling och data om användningen av system och föreslå förbättringar." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med erfarenhet av klinisk praktik.", "Erfarenhet av att använda kliniska system i praktiken, eller motsvarande erfarenhet av digital förändring." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "working", "levelNumber": 2 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "working", "levelNumber": 2 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "4", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 452, "jobEvaluationNotes": "Patientvård poängsätts på nivå 4 eftersom arbetet ger råd om patienters vård genom utformningen av kliniska system. Känslomässig ansträngning speglar regelbunden granskning av patientjournaler och incidenter.", "selfAssessmentFile": "clinical-informatician--band-6--clinical-informatics-specialist.tsv" }, { "id": "senior-clinical-informatician", "slug": "senior-klinisk-informatiker", "title": "Senior klinisk informatiker", "band": "7", "summary": "Leder det kliniska bidraget till ett större kliniskt system, en produkt eller ett program och ger specialiserade råd om hur digitala tjänster påverkar patientvård och säkerhet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den kliniska designen för ett större kliniskt system eller en produkt och fastställa standarder för innehåll och konfiguration.", "Ge produktteam specialiserade råd om kliniska arbetsflöden, beslutsstöd och säkerhet.", "Arbeta med den kliniska säkerhetsansvarige för att identifiera faror, komma överens om kontroller och ge kliniskt underlag till säkerhetsunderlag.", "Leda klinisk dialog och införande över tjänster och förespråka trygg användning bland kliniska kollegor.", "Planera och genomföra utvärderingar och kliniska revisioner av systemanvändning och nyttor.", "Handleda specialister inom klinisk informatik och kliniker som är nya inom digitalt arbete." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med betydande klinisk erfarenhet.", "En påbyggnadsutbildning inom klinisk informatik eller hälsoinformatik, eller motsvarande erfarenhet." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "5", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 525, "jobEvaluationNotes": "Patientvård poängsätts på nivå 5 för specialiserade råd om patientvård. Forskning är nivå 3 eftersom utvärdering och klinisk revision av system är en huvuddel av arbetet.", "selfAssessmentFile": "clinical-informatician--band-7--senior-clinical-informatician.tsv" }, { "id": "lead-clinical-informatician", "slug": "ledande-klinisk-informatiker", "title": "Ledande klinisk informatiker", "band": "8a", "summary": "Leder klinisk informatik för en portfölj av kliniska system eller en vårdmiljö, fastställer kliniska designstandarder och leder ett team av kliniska informatiker.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa kliniska designstandarder och principer för kliniska system över en portfölj.", "Leda ett team av kliniska informatiker, fastställa prioriteringar och stödja deras yrkesmässiga utveckling.", "Ge programstyrgrupper och seniora ledare råd om klinisk risk, nytta och prioriteringar för kliniska system.", "Leda kliniska beslut om beslutsstöd, larm och strukturerade data över tjänster.", "Bygga nätverk av kliniska förespråkare och leda den kliniska dialogen vid storskalig förändring.", "Beställa och leda utvärderingar och använda underlaget för att forma färdplanen." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet.", "En påbyggnadsutbildning inom klinisk informatik eller hälsoinformatik, eller motsvarande erfarenhet av att leda arbete inom klinisk informatik." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "5", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 580, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-informatician--band-8a--lead-clinical-informatician.tsv" }, { "id": "head-of-clinical-informatics", "slug": "chef-för-klinisk-informatik", "title": "Chef för klinisk informatik", "band": "8c", "summary": "Leder organisationens funktion för klinisk informatik och dess kliniska designråd och ser till att alla kliniska system utformas, tas i bruk och förbättras med ett starkt kliniskt ledarskap.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa strategin för klinisk informatik och leda organisationens kliniska designråd.", "Leda och utveckla funktionen för klinisk informatik, inklusive dess bemanningsplan och budget.", "Ge ledningen mycket specialiserade råd om hur digitala investeringar påverkar patientvården.", "Se till att kliniska system uppfyller standarder för klinisk säkerhet, terminologi och data.", "Företräda organisationen hos hälso- och vårdpartner, yrkesorgan och akademiska nätverk.", "Leda samarbeten kring forskning och utvärdering för att bygga underlaget för digital hälsa." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet och ledarerfarenhet.", "En masterexamen i klinisk informatik eller hälsoinformatik, eller motsvarande erfarenhet av att leda klinisk informatik på organisationsnivå." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 663, "jobEvaluationNotes": "Patientvård poängsätts på nivå 6 för mycket specialiserade råd om patientvård över organisationens kliniska system.", "selfAssessmentFile": "clinical-informatician--band-8c--head-of-clinical-informatics.tsv" } ], "sources": [] }, { "id": "clinical-safety-officer", "slug": "klinisk-säkerhetsansvarig", "title": "Klinisk säkerhetsansvarig", "family": "clinical-informatics", "summary": "Kliniska säkerhetsansvariga är legitimerade kliniker som ser till att de IT-system för hälso- och sjukvården som organisationen bygger, köper och driftsätter är säkra för patienter. De driver processen för klinisk riskhantering, leder identifiering av faror, äger faroregister och skriver och godkänner rapporter om kliniska säkerhetsunderlag, med standarder för klinisk riskhantering såsom ISO 14971 och IEC 80001-1.", "healthContext": [ "Rollen måste innehas av en legitimerad kliniker, så att säkerhetsbedömningar vilar på aktuell klinisk kunskap och yrkesmässigt ansvar.", "IT för hälso- och sjukvården kan skada patienter genom felaktig, saknad, försenad eller vilseledande information, så rollen bedömer risker som ofta är dolda i data och arbetsflöden.", "Klinisk säkerhetsarbete löper genom ett systems hela liv, från design och upphandling till driftsättning, ändring och avveckling.", "Vissa produkter är också reglerade som medicintekniska produkter, så rollen arbetar med kollegor inom regulatoriska frågor och kvalitet där säkerhetsunderlag och produktfiler överlappar.", "Säkerhetsincidenter som rör IT för hälso- och sjukvården kan orsaka allvarlig skada, så rollen utreder incidenter och ser till att lärdomar dras." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5", "779d13be-60b4-48f3-a339-fe483be96c7f" ], "levels": [ { "id": "clinical-safety-officer", "slug": "klinisk-säkerhetsansvarig", "title": "Klinisk säkerhetsansvarig", "band": "7", "summary": "Driver processen för klinisk riskhantering för en uppsättning produkter eller ändringar, leder riskworkshoppar, för faroregister och skriver rapporter om kliniska säkerhetsunderlag för godkännande.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda workshoppar för identifiering av faror tillsammans med produktteam, kliniker och leverantörer.", "Bedöma kliniska risker och komma överens om kontroller, och därefter kontrollera att kontrollerna fungerar genom testning och underlag.", "Skriva och underhålla faroregister och rapporter om kliniska säkerhetsunderlag för produkter och ändringar.", "Granska leverantörers säkerhetsdokumentation för system som organisationen köper.", "Utreda säkerhetsincidenter som rör IT för hälso- och sjukvården och rekommendera förbättringar.", "Ge digitala team råd om processen för klinisk riskhantering och säkerhet genom design." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med betydande klinisk erfarenhet.", "Utbildning i klinisk riskhantering för IT inom hälso- och sjukvården, eller motsvarande erfarenhet." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "5", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 522, "jobEvaluationNotes": "Patientvård poängsätts på nivå 5 eftersom arbetet ger specialiserade råd om säkerheten i system som används i patientvården. Mental ansträngning speglar långvarig koncentration på säkerhetsdokumentation och underlag.", "selfAssessmentFile": "clinical-safety-officer--band-7--clinical-safety-officer.tsv" }, { "id": "senior-clinical-safety-officer", "slug": "senior-klinisk-säkerhetsansvarig", "title": "Senior klinisk säkerhetsansvarig", "band": "8a", "summary": "Leder klinisk säkerhet för ett större program eller en portfölj av högriskfyllda system, godkänner säkerhetsunderlag och vägleder andra kliniska säkerhetsansvariga.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda klinisk riskhantering för högriskfyllda system såsom elektroniska patientjournaler, ordination och beslutsstöd.", "Godkänna faroregister och rapporter om kliniska säkerhetsunderlag inom delegerad befogenhet.", "Ge programstyrgrupper råd om klinisk risk och om ett system är tryggt att driftsätta.", "Leda utredningar av allvarliga säkerhetsincidenter som rör IT för hälso- och sjukvården.", "Coacha och kvalitetsgranska arbetet hos kliniska säkerhetsansvariga och säkerhetsutbildade kliniker.", "Hjälpa till att förbättra organisationens system för klinisk riskhantering och mallar." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet.", "Betydande erfarenhet av klinisk riskhantering för IT inom hälso- och sjukvården." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "5", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 577, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-safety-officer--band-8a--senior-clinical-safety-officer.tsv" }, { "id": "head-of-clinical-safety", "slug": "chef-för-klinisk-säkerhet", "title": "Chef för klinisk säkerhet", "band": "8b", "summary": "Äger organisationens system för klinisk riskhantering för IT inom hälso- och sjukvården, leder teamet för klinisk säkerhet och ger styrelsen försäkran om att dess digitala tjänster är kliniskt trygga.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Äga systemet, policyn och processerna för klinisk riskhantering för all IT inom hälso- och sjukvården.", "Leda och utveckla teamet för klinisk säkerhet och det bredare nätverket av säkerhetsutbildade kliniker.", "Kvalitetssäkra säkerhetsunderlag för större system och lämna den slutliga kliniska säkerhetsrekommendationen om driftsättning.", "Leda svaret på allvarliga säkerhetsincidenter som rör IT för hälso- och sjukvården, även tillsammans med partner och leverantörer.", "Rapportera kliniska säkerhetsrisker och kvalitetssäkring till styrelsen och dess kommittéer.", "Bygga en kultur av klinisk säkerhet över digitala team, kliniska team och leverantörsteam." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet och ledarerfarenhet.", "Omfattande erfarenhet av att leda klinisk riskhantering för IT inom hälso- och sjukvården i en organisation." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 619, "jobEvaluationNotes": "Patientvård poängsätts på nivå 6 eftersom arbetet är ansvarigt för den kliniska säkerheten i organisationens IT för hälso- och sjukvården. Känslomässig ansträngning speglar regelbunden granskning av incidenter som innebär patientskada.", "selfAssessmentFile": "clinical-safety-officer--band-8b--head-of-clinical-safety.tsv" } ], "sources": [] }, { "id": "chief-clinical-information-officer", "slug": "klinisk-informationschef", "title": "Klinisk informationschef", "family": "clinical-informatics", "summary": "Chefen för klinisk information (CCIO) är den senior kliniska ledaren för det digitala. De fastställer den kliniska riktningen för organisationens digitala tjänster, leder klinisk informatik och klinisk säkerhet och ser till att digitala investeringar förbättrar patientvården, säkerheten och arbetslivet för kliniker och vårdpersonal. De är vanligen praktiserande kliniker som ingår i, eller ger råd till, ledningsgruppen.", "healthContext": [ "CCIO ger digitala beslut klinisk trovärdighet, så de flesta tjänster kräver en legitimerad kliniker som fortfarande gör en del kliniskt arbete.", "De är den seniora rösten för patientsäkerhet i digitala tjänster och arbetar med chefen för klinisk säkerhet samt medicinska och omvårdnadsledare.", "De leder kliniker genom storskalig förändring, såsom ersättning av en elektronisk patientjournal, där införande och säkerhet beror på kliniskt ledarskap.", "De hjälper till att balansera digital ambition mot den kliniska arbetsbelastningens, personalens och riskens verklighet." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5", "82f90e87-de92-4678-adae-61d3e5f7e1e4" ], "levels": [ { "id": "deputy-chief-clinical-information-officer", "slug": "biträdande-chef-för-klinisk-information", "title": "Biträdande chef för klinisk information", "band": "8d", "summary": "Leder större delar av den kliniska digitala agendan å CCIO:s vägnar, såsom en vårdmiljö, en yrkesgrupp eller ett stort program för kliniska system, och är ställföreträdare för CCIO.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den kliniska riktningen för ett större program, en vårdmiljö eller en yrkesgrupp.", "Leda ett team av kliniska informatiker och kliniska ledare och fastställa prioriteringar och standarder.", "Ge programstyrgrupper och ledning råd om den kliniska risken och nyttan med digitala investeringar.", "Leda kliniska design- och säkerhetsgrupper och fatta kliniska beslut inom delegerad befogenhet.", "Bygga nätverk av kliniska förespråkare och leda den kliniska dialogen vid storskalig förändring.", "Vara ställföreträdare för CCIO vid ledningsmöten och hos partnerorganisationer." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet och erfarenhet av kliniskt ledarskap.", "En masterexamen i klinisk informatik eller hälsoinformatik eller ledarskap, eller motsvarande erfarenhet av att leda klinisk digital förändring." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "6", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 701, "jobEvaluationNotes": "Patientvård poängsätts på nivå 6 för mycket specialiserade råd om patientvård över organisationens digitala tjänster.", "selfAssessmentFile": "chief-clinical-information-officer--band-8d--deputy-chief-clinical-information-officer.tsv" }, { "id": "chief-clinical-information-officer", "slug": "chef-för-klinisk-information", "title": "Chef för klinisk information", "band": "9", "summary": "Organisationens senior kliniska ledare för det digitala, ansvarig för den kliniska riktningen i dess digitala tjänster och för att leda klinisk informatik, med organisationsövergripande inflytande över klinisk säkerhet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa den kliniska digitala strategin och se till att den stöder organisationens kliniska strategi och vårdstrategi.", "Ge styrelsen och ledningsgruppen råd om den kliniska risken, nyttan och prioriteten i digitala investeringar.", "Leda funktionen för klinisk informatik och det kliniska designrådet och överblicka klinisk säkerhet för IT inom hälso- och sjukvården.", "Leda kliniska ledare i organisationen och hos dess partner genom storskalig digital förändring.", "Se till att patientsäkerhet, kliniskt underlag och personalens upplevelse formar varje större digitalt beslut.", "Företräda organisationen i professionella, akademiska och kliniska digitala nätverk över organisationer." ], "qualifications": [ "Aktuell registrering hos ett kliniskt yrkesorgan, med omfattande klinisk erfarenhet och erfarenhet av seniort ledarskap.", "Omfattande erfarenhet av att leda klinisk digital strategi och förändring på organisationsnivå." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "6", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 755, "jobEvaluationNotes": "Patientvård poängsätts på nivå 6 och inte 7 eftersom CCIO ger råd om, men vanligen inte är ansvarig för att leverera, kliniska tjänster. Ekonomiskt ansvar och ansvar för människor är lägre än för andra ledande roller eftersom stora digitala budgetar och team vanligen ligger hos den digitala chefen eller informationschefen.", "selfAssessmentFile": "chief-clinical-information-officer--band-9--chief-clinical-information-officer.tsv" } ], "sources": [] }, { "id": "records-officer", "slug": "journalhandläggare", "title": "Journalhandläggare", "family": "information-governance", "summary": "Personal inom journalhantering ser till att patientjournaler och verksamhetsjournaler skapas, lagras, spåras, hämtas och gallras korrekt, vare sig de finns på papper eller i digitala system. De håller journaler tillgängliga för vården, skyddar dem mot förlust och obehörig åtkomst och stödjer övergången från papper till digitala journaler.", "healthContext": [ "Patientjournaler måste vara tillgängliga när kliniker behöver dem, så förseningar eller förlorade journaler kan direkt påverka vården.", "Journaler innehåller mycket konfidentiell information, så personal följer strikta regler för sekretess och åtkomst och kan regelbundet läsa plågsamt innehåll.", "De flesta organisationer håller både pappersjournaler och digitala journaler, så rollen omfattar skanning, indexering och hantering av hybridjournaler.", "Journaler måste bevaras under bestämda tider enligt gallringsscheman och därefter arkiveras eller förstöras säkert, med ett granskningsspår.", "Journalteam hanterar ofta begäranden om tillgång till patientjournaler, som har lagliga tidsfrister." ], "pcfRole": null, "esco": [ "14eb2c85-fce5-40b6-bcd0-46ac99994b0d", "983c2816-a339-4817-97f4-151a9ff3e64d" ], "levels": [ { "id": "records-assistant", "slug": "journalassistent", "title": "Journalassistent", "band": "2", "summary": "Arkiverar, hämtar, följer, skannar och förbereder journaler enligt fastställda rutiner, med handledning i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Arkivera, hämta och spåra pappersjournaler och förbereda dem för mottagningar och begäranden.", "Skanna och indexera journaler i det elektroniska journalsystemet och kontrollera kvaliteten.", "Föra in och uppdatera journaluppgifter korrekt i system för spårning.", "Hålla journaler säkra och omedelbart rapportera förlorade journaler eller dataintrång.", "Flytta och förvara journaler säkert, inklusive lådor och vagnar med patientakter." ], "qualifications": [ "God läs- och skrivförmåga, räknefärdighet och tangentbordskunskaper." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "awareness", "levelNumber": 1 }, { "id": "corp-administration", "slug": "corp-administration", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 181, "jobEvaluationNotes": "Fysiska färdigheter poängsätts på nivå 3 för snabb, korrekt skanning och datainmatning. Fysisk ansträngning speglar täta moment av att flytta journaler.", "selfAssessmentFile": "records-officer--band-2--records-assistant.tsv" }, { "id": "records-officer", "slug": "journalhandläggare", "title": "Journalhandläggare", "band": "3", "summary": "Hanterar en rad journalprocesser, vissa icke-rutinmässiga, såsom att spåra saknade journaler, förbereda journaler för begäranden om tillgång och tillämpa gallringsscheman.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Spåra saknade journaler och lösa problem med spårning.", "Förbereda journaler för begäranden om tillgång och kontrollera att de är kompletta före granskning.", "Tillämpa gallringsscheman och förbereda journaler för arkivering eller säker förstöring.", "Kontrollera skannade journaler för kvalitet och åtgärda indexeringsfel.", "Besvara frågor om journaler från kliniker, vårdpersonal och patienter.", "Visa nya journalassistenter hur rutiner följs." ], "qualifications": [ "Erfarenhet av journalarbete eller administrativt arbete, eller en kvalifikation på nivå 3 inom administration eller motsvarande erfarenhet." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 234, "jobEvaluationNotes": "Känslomässig ansträngning speglar tät indirekt exponering för plågsamt innehåll i patientjournaler.", "selfAssessmentFile": "records-officer--band-3--records-officer.tsv" }, { "id": "senior-records-officer", "slug": "senior-journalhandläggare", "title": "Senior journalhandläggare", "band": "4", "summary": "Leder ett journalteam i det dagliga arbetet och driver journalprocesser såsom begäranden om tillgång, revisioner och granskningar av gallring.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda journalpersonal i det dagliga arbetet, fördela arbete och kontrollera kvalitet.", "Hantera begäranden om tillgång till patientjournaler inom lagens tidsfrister, med vägledning från kollegor inom informationsstyrning.", "Genomföra revisioner av journalföring och spårning och rapportera resultaten.", "Hålla system för journalspårning och elektroniska journaler korrekta och uppdaterade.", "Utbilda personal i journalrutiner och sekretess.", "Utreda förlorade journaler och andra incidenter och rekommendera förbättringar." ], "qualifications": [ "Betydande erfarenhet av arbete med patientjournaler, eller en relevant kvalifikation på högskolenivå eller motsvarande erfarenhet." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 291, "jobEvaluationNotes": "", "selfAssessmentFile": "records-officer--band-4--senior-records-officer.tsv" }, { "id": "health-records-manager", "slug": "chef-för-patientjournaler", "title": "Chef för patientjournaler", "band": "5", "summary": "Leder tjänsten för patientjournaler, dess personal, system och rutiner och leder förbättring, inklusive övergången från papper till digitala journaler.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda tjänsten för patientjournaler, dess personal och dess prestation.", "Skriva och underhålla rutiner för journaler, i linje med policy och standarder för journalhantering.", "Förvalta system för journalspårning och elektroniska journaler för flera tjänster.", "Leda projekt för skanning och digitalisering och övergången till digitala journaler.", "Driva programmet för gallring och kassation samt revisioner av journaler.", "Ge kliniker, chefer och kollegor inom informationsstyrning råd om journalhantering." ], "qualifications": [ "En examen eller yrkeskvalifikation inom journal- eller informationshantering, eller motsvarande erfarenhet.", "Erfarenhet av att leda ett journalteam." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "Informationsresurser poängsätts på nivå 5 eftersom det är huvuduppgiften att driva journalsystem för flera tjänster.", "selfAssessmentFile": "records-officer--band-5--health-records-manager.tsv" } ], "sources": [] }, { "id": "information-governance-officer", "slug": "handläggare-för-informationsstyrning", "title": "Handläggare för informationsstyrning", "family": "information-governance", "summary": "Personal inom informationsstyrning hjälper organisationen att hantera personuppgifter och hälsoinformation lagligt, säkert och etiskt. De ger team råd om dataskydd och sekretess, hanterar begäranden om informationsrättigheter, stödjer konsekvensbedömningar avseende dataskydd, hanterar dataintrång och samlar in det underlag som visar att organisationen uppfyller standarder för informationsstyrning.", "healthContext": [ "Dataskyddslagstiftningen ger hälsoinformation extra skydd, så kraven på laglig användning, säkerhet och transparens är höga.", "Digitala hälso- och vårdtjänster delar ofta data över många vårdorganisationer, så avtal om informationsdelning och dataflöden behöver noggrann granskning.", "Patienter och allmänheten har lagliga rättigheter att få tillgång till sina journaler och organisationens information, med strikta tidsfrister.", "Dataintrång som rör hälsoinformation kan orsaka verklig skada och oro, så incidenter behöver hanteras snabbt och noggrant.", "Nya användningar av data, såsom analys, forskning och AI, väcker frågor om samtycke, sekretess och allmänhetens förtroende." ], "pcfRole": null, "esco": [ "1619d7f3-7d95-407c-a20e-47745bfcde73", "ef5b17a5-3ca8-4965-bd3d-61c4aca490d1" ], "levels": [ { "id": "information-governance-officer", "slug": "handläggare-inom-informationsstyrning", "title": "Handläggare inom informationsstyrning", "band": "4", "summary": "Stödjer teamet för informationsstyrning med begäranden om informationsrättigheter, incidentloggning, utbildningsregister och insamling av underlag, enligt fastställda rutiner.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Logga, bekräfta och följa begäranden om informationsrättigheter och samla in information till svar.", "Logga dataintrång och tillbud och samla in fakta för granskning.", "Hålla register för informationsstyrning uppdaterade, såsom informationstillgångsregistret och dataflödeskartan.", "Samla underlag till den årliga självbedömningen av informationsstyrning.", "Följa upp personalens genomförande av utbildning i informationsstyrning.", "Besvara rutinfrågor om informationsstyrning från personal." ], "qualifications": [ "Erfarenhet av administrativt arbete eller journalarbete, eller en grundläggande kvalifikation inom dataskydd eller motsvarande erfarenhet." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 302, "jobEvaluationNotes": "Känslomässig ansträngning speglar tät indirekt exponering för plågsamt innehåll i begäranden, journaler och rapporter om dataintrång.", "selfAssessmentFile": "information-governance-officer--band-4--information-governance-officer.tsv" }, { "id": "senior-information-governance-officer", "slug": "senior-handläggare-inom-informationsstyrning", "title": "Senior handläggare inom informationsstyrning", "band": "5", "summary": "Hanterar en portfölj av begäranden om informationsrättigheter och incidenter och stödjer team med konsekvensbedömningar avseende dataskydd och informationsdelning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Hantera begäranden om informationsrättigheter, inklusive maskning och tillämpning av undantag, inom lagens tidsfrister.", "Bedöma och utreda dataintrång och tillbud och följa upp åtgärder tills de är avslutade.", "Hjälpa projektteam att genomföra konsekvensbedömningar avseende dataskydd och beskriva dataflöden.", "Utkasta avtal om informationsdelning och integritetsmeddelanden för granskning.", "Hålla utbildning och genomgångar i informationsstyrning för personal.", "Genomföra revisioner av åtkomst och journalföring." ], "qualifications": [ "En erkänd kvalifikation inom dataskydd eller informationsstyrning, eller motsvarande erfarenhet." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 364, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-5--senior-information-governance-officer.tsv" }, { "id": "information-governance-lead", "slug": "ledande-inom-informationsstyrning", "title": "Ledande inom informationsstyrning", "band": "6", "summary": "Ger en direktörsenhet eller ett program expertråd om informationsstyrning och leder konsekvensbedömningar avseende dataskydd och komplexa ärenden.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ge produktteam och tjänster råd om rättslig grund, samtycke, sekretess och gallring.", "Granska konsekvensbedömningar avseende dataskydd för komplexa system och rekommendera kontroller.", "Hantera komplexa eller omstridda begäranden om informationsrättigheter och interna omprövningar.", "Utreda allvarliga dataintrång och rekommendera om tillsynsmyndigheter ska underrättas.", "Granska avtal om informationsdelning med partnerorganisationer.", "Handleda och coacha handläggare inom informationsstyrning." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd eller informationsstyrning, eller motsvarande erfarenhet.", "Erfarenhet av att ge råd om dataskydd i en hälso- eller vårdmiljö." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-6--information-governance-lead.tsv" }, { "id": "information-governance-manager", "slug": "chef-för-informationsstyrning", "title": "Chef för informationsstyrning", "band": "7", "summary": "Leder tjänsten för informationsstyrning i det dagliga arbetet, inklusive dess team, ärendearbete, kvalitetssäkringsprogram och utbildning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda teamet för informationsstyrning och dess ärenden och se till att lagens tidsfrister hålls.", "Planera och driva programmet för kvalitetssäkring av informationsstyrning och den årliga självbedömningen.", "Skriva och granska policyer och rutiner för informationsstyrning.", "Ge seniora chefer råd om informationsrisker och föra informationsriskregistret.", "Leda svaret på allvarliga incidenter, tillsammans med kollegor inom säkerhet, klinisk säkerhet och kommunikation.", "Utforma och överblicka utbildning i informationsstyrning för all personal." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd eller informationsstyrning, eller motsvarande erfarenhet.", "Betydande erfarenhet av informationsstyrning inom hälso- och sjukvården eller vården." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-7--information-governance-manager.tsv" }, { "id": "head-of-information-governance", "slug": "chef-för-informationsstyrning-högsta-nivå", "title": "Chef för informationsstyrning (högsta nivå)", "band": "8a", "summary": "Leder informationsstyrningen i organisationen, fastställer dess policy och strategi och ger seniora ledare råd om informationsrisk och efterlevnad.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa strategin, policyerna och ramverket för informationsstyrning för organisationen.", "Leda tjänsterna för informationsstyrning och journalhantering och utveckla deras personal.", "Ge den verkställande ledaren för informationsrisk, styrelsen och dess kommittéer råd om informationsrisk och efterlevnad.", "Fatta slutgiltiga beslut i komplexa frågor om utlämnande, delning och underrättelse om dataintrång.", "Företräda organisationen hos tillsynsmyndigheter, revisorer och partnerorganisationer.", "Se till att nya digitala tjänster, dataanvändningar och AI utformas med integritet och transparens från början." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd eller informationsstyrning, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda informationsstyrning inom hälso- och sjukvården eller vården." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-8a--head-of-information-governance.tsv" } ], "sources": [] }, { "id": "data-protection-officer", "slug": "dataskyddsombud", "title": "Dataskyddsombud", "family": "information-governance", "summary": "Dataskyddsombudet övervakar självständigt organisationens efterlevnad av dataskyddslagstiftningen, ger råd om dess skyldigheter och är kontaktpunkt för tillsynsmyndigheten och för de människor vars data organisationen håller. I en digital hälso- och sjukvårdsorganisation ger dataskyddsombudet expertråd om laglig, rättvis och transparent användning av hälsodata i produkter, analys, forskning och datadelning.", "healthContext": [ "Dataskyddslagstiftningen ger dataskyddsombudet en skyddad, självständig ställning som rapporterar till högsta ledningsnivå, så rollen måste vara fri från intressekonflikter.", "Dataskyddslagstiftningen ger hälsodata extra skydd, och mycket av dem omfattas också av tystnadsplikt, så dataskyddsombudet ger råd om båda.", "Behandling av hälsodata i stor skala, datalänkning och AI kräver ofta konsekvensbedömningar avseende dataskydd och ibland förhandssamråd med tillsynsmyndigheten.", "Patienter och allmänheten förväntar sig transparens, så dataskyddsombudet hjälper organisationen att tydligt förklara hur den använder deras data." ], "pcfRole": null, "esco": [ "1619d7f3-7d95-407c-a20e-47745bfcde73" ], "levels": [ { "id": "deputy-data-protection-officer", "slug": "biträdande-dataskyddsombud", "title": "Biträdande dataskyddsombud", "band": "8a", "summary": "Stödjer dataskyddsombudet i att övervaka efterlevnad och ge råd, leder komplext ärendearbete och är ställföreträdare för dataskyddsombudet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ge team råd om dataskyddslagstiftning, inklusive rättslig grund, transparens och enskildas rättigheter.", "Granska högriskfyllda konsekvensbedömningar avseende dataskydd och utkasta dataskyddsombudets råd.", "Övervaka efterlevnad genom revisioner, stickprov och granskningar av registren över behandling.", "Leda utredningen av allvarliga dataintrång och förbereda underrättelser till tillsynsmyndigheten.", "Hantera komplexa klagomål och begäranden från enskilda om deras data.", "Vara ställföreträdare för dataskyddsombudet gentemot seniora ledare och tillsynsmyndigheten." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd, eller motsvarande erfarenhet.", "Betydande erfarenhet av dataskydd inom hälso- och sjukvården eller vården." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "data-protection-officer--band-8a--deputy-data-protection-officer.tsv" }, { "id": "data-protection-officer", "slug": "dataskyddsombud", "title": "Dataskyddsombud", "band": "8b", "summary": "Organisationens lagstadgade dataskyddsombud, som självständigt övervakar efterlevnad, ger seniora ledare och styrelsen råd och är kontaktpunkt för tillsynsmyndigheten och allmänheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Självständigt övervaka organisationens efterlevnad av dataskyddslagstiftningen och dess egna policyer.", "Ge styrelsen, seniora ledare och team råd om deras skyldigheter inom dataskydd.", "Ge formella råd om högriskfyllda konsekvensbedömningar avseende dataskydd och besluta när tillsynsmyndigheten ska samrådas.", "Vara kontaktpunkt för tillsynsmyndigheten och för de människor vars data organisationen håller.", "Överblicka beslut om underrättelse vid dataintrång och organisationens svar på förfrågningar från tillsynsmyndigheten.", "Rapportera om efterlevnad av och risk inom dataskydd till styrelsen och dess kommittéer." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd, eller motsvarande erfarenhet.", "Omfattande erfarenhet av dataskyddslagstiftning och praxis, även inom hälso- och sjukvården eller vården." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "expert", "levelNumber": 4 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 593, "jobEvaluationNotes": "Handlingsfrihet poängsätts på nivå 6 eftersom dataskyddslagstiftningen kräver att dataskyddsombudet agerar självständigt och tolkar lag och policy utan instruktioner.", "selfAssessmentFile": "data-protection-officer--band-8b--data-protection-officer.tsv" }, { "id": "senior-data-protection-officer", "slug": "senior-dataskyddsombud", "title": "Senior dataskyddsombud", "band": "8c", "summary": "Dataskyddsombud för en stor organisation eller en grupp organisationer som delar ett dataskyddsombud, som leder dataskyddsfunktionen och fastställer dess standarder.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Vara det lagstadgade dataskyddsombudet för en stor organisation eller en grupp vårdorganisationer.", "Leda dataskyddsfunktionen, dess personal och dess arbetsprogram.", "Fastställa ramverket och standarderna för dataskydd i organisationen eller gruppen.", "Ge det slutgiltiga rådet om den mest högriskfyllda behandlingen, såsom storskalig datalänkning och AI.", "Leda dialogen med tillsynsmyndigheten, partner och patient- och allmänhetsgrupper om dataanvändning.", "Rapportera till styrelsen om dataskyddsrisk, efterlevnad och allmänhetens förtroende." ], "qualifications": [ "En erkänd yrkeskvalifikation inom dataskydd, eller motsvarande erfarenhet.", "Omfattande erfarenhet som dataskyddsombud i en stor eller komplex organisation." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 644, "jobEvaluationNotes": "Informationsresurser poängsätts på nivå 6 eftersom arbetet överblickar hur personuppgifter behandlas i hela organisationen eller gruppen.", "selfAssessmentFile": "data-protection-officer--band-8c--senior-data-protection-officer.tsv" } ], "sources": [] }, { "id": "finance-officer", "slug": "ekonomihandläggare", "title": "Ekonomihandläggare", "family": "finance", "summary": "Ekonomihandläggare håller organisationens dagliga ekonomi korrekt och under kontroll. De bearbetar och bokför fakturor, betalningar, intäkter och verifikationer, stämmer av huvudböcker och bankkonton och hjälper budgetansvariga och leverantörer med deras frågor. I en digital hälso- och sjukvårdsorganisation rör mycket av detta arbete teknikleverantörer, programvarulicenser och molntjänster, som ofta betalas med offentliga medel med strikta regler för hur de används.", "healthContext": [ "Organisationen använder offentliga medel, så varje betalning måste vara ordentligt godkänd, bokförd och klara en revision.", "Många fakturor gäller programvarulicenser, molndrift och supportavtal, som behöver kontrolleras mot avtalsvillkor, användning och rätt kod för investering eller drift.", "Snabb och korrekt betalning är viktig, eftersom små leverantörer och vårdgivare kan vara beroende av den.", "Ekonomipersonal ser personuppgifter, såsom personalens utlägg och betalningar till patienter eller vårdgivare, och måste hantera dem enligt reglerna för informationsstyrning.", "Bedrägeririsker, såsom falska begäranden om att ändra leverantörers bankuppgifter, riktas mot offentliga organ, så handläggare följer strikta kontroller." ], "pcfRole": null, "esco": [ "bfe142b9-a049-4d41-89c4-fd2f34ac56b6" ], "levels": [ { "id": "finance-assistant", "slug": "ekonomiassistent", "title": "Ekonomiassistent", "band": "2", "summary": "Ekonomiassistenter bearbetar rutinmässiga ekonomiska transaktioner, såsom leverantörsfakturor, kvitton och utläggsansökningar, enligt fastställda rutiner med handledning i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Registrera leverantörsfakturor, kreditnotor och kvitton korrekt i ekonomisystemet.", "Matcha fakturor mot inköpsorder och godsmottagningar och driva på saknade godkännanden.", "Kontrollera personalens utläggsansökningar mot policy och underlag med kvitton.", "Besvara rutinfrågor från leverantörer och personal per telefon och mejl.", "Arkivera och skanna ekonomiska dokument så att de kan hittas vid revision.", "Följa ekonomiska rutiner och regler för informationsstyrning och rapportera allt ovanligt." ], "qualifications": [ "God räknefärdighet och goda tangentbordskunskaper, förvärvade genom utbildning eller arbetslivserfarenhet.", "Vilja att arbeta mot en grundläggande kvalifikation inom redovisning, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "awareness", "levelNumber": 1 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "awareness", "levelNumber": 1 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 183, "jobEvaluationNotes": "Fysiska färdigheter är nivå 3 för snabbhet och korrekthet vid datainmatning i stora volymer. Ekonomiska resurser är nivå 2 eftersom arbetet hanterar betalningsinformation och kontrollerar små anspråk.", "selfAssessmentFile": "finance-officer--band-2--finance-assistant.tsv" }, { "id": "finance-officer", "slug": "ekonomihandläggare", "title": "Ekonomihandläggare", "band": "3", "summary": "Ekonomihandläggare driver en del av transaktionscykeln, såsom leverantörsreskontra, kundreskontra eller kassa, löser icke-rutinmässiga frågor och stämmer av sin huvudbok.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Bearbeta en rad transaktioner, inklusive betalningskörningar, återbetalningar, försäljningsfakturor och verifikationer.", "Stämma av leverantörsutdrag, bankkonton och kontrollkonton och reda ut skillnader.", "Kontrollera att teknikfakturor stämmer med avtalsvillkor, såsom antal licenser och faktureringsperioder.", "Genomföra kontroller av ändringar av leverantörers bankuppgifter och andra bedrägerikontroller.", "Driva på förfallna fordringar och lösa omtvistade fakturor med leverantörer och budgetansvariga.", "Visa nya ekonomiassistenter hur rutinuppgifter utförs." ], "qualifications": [ "En grundläggande kvalifikation inom redovisning, eller motsvarande erfarenhet av ekonomisk bearbetning." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "awareness", "levelNumber": 1 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 232, "jobEvaluationNotes": "Ekonomiska resurser är nivå 3 eftersom arbetet förbereder och släpper betalningskörningar och godkänner betalningar inom fastställda gränser.", "selfAssessmentFile": "finance-officer--band-3--finance-officer.tsv" }, { "id": "senior-finance-officer", "slug": "senior-ekonomihandläggare", "title": "Senior ekonomihandläggare", "band": "4", "summary": "Senior ekonomihandläggare hanterar den mer komplexa ekonomiska bearbetningen och avstämningarna, stödjer månadsslut och årsslut och hjälper budgetansvariga att förstå sina utgifter.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förbereda bokningar vid månadsslut, såsom upplupna kostnader och förutbetalda kostnader för årliga programvaru- och supportavtal.", "Utreda och reda ut komplexa avstämningsposter och gamla saldon.", "Förbereda momsdeklarationer och avstämningar under handledning.", "Ta fram standardbudgetrapporter och förklara dem för budgetansvariga.", "Kontrollera att utgifter kodas korrekt mellan investering och drift och lyfta frågor till redovisningsekonomerna.", "Leda och kontrollera ekonomihandläggares och ekonomiassistenters arbete i det dagliga arbetet.", "Föreslå förbättringar av ekonomiska rutiner och arbetsflöden i systemet." ], "qualifications": [ "En kvalifikation inom redovisning på mellannivå, eller motsvarande erfarenhet.", "Erfarenhet av ekonomisk bearbetning och avstämningar." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "awareness", "levelNumber": 1 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 286, "jobEvaluationNotes": "", "selfAssessmentFile": "finance-officer--band-4--senior-finance-officer.tsv" }, { "id": "finance-team-leader", "slug": "teamledare-för-ekonomi", "title": "Teamledare för ekonomi", "band": "5", "summary": "Teamledare för ekonomi leder ett transaktionellt ekonomiteam eller arbetar som ekonomianalytiker och ser till att processer är korrekta, kontrollerade och effektiva och att rapporteringen är klar i tid.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda ett transaktionellt ekonomiteam och planera dess arbete så att tidsfrister för betalning, fordringar och månadsslut hålls.", "Förvalta en huvudbok eller en ekonomisk process och rapportera dess prestation, såsom betalningstider och gamla fordringar.", "Testa och förbättra ekonomiska kontroller och ge underlag till interna och externa revisorer.", "Förbereda avstämningar av balansräkningen och arbetspapper för årsredovisningen.", "Förbättra processer, till exempel genom att automatisera fakturamatchning eller införa självbetjäning för budgetansvariga.", "Utbilda, stödja och granska arbetet hos personal i teamet." ], "qualifications": [ "En kvalifikation inom redovisning på mellannivå eller avancerad nivå, eller motsvarande erfarenhet.", "Erfarenhet av att leda eller samordna ekonomiska processer." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "working", "levelNumber": 2 }, { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "Människor är nivå 3 eftersom arbetet leder ett litet ekonomiteam i det dagliga arbetet. En ekonomianalytiker i det här bandet skulle poängsätta människor på nivå 2 och analytisk förmåga på nivå 4.", "selfAssessmentFile": "finance-officer--band-5--finance-team-leader.tsv" } ], "sources": [] }, { "id": "payroll-officer", "slug": "lönehandläggare", "title": "Lönehandläggare", "family": "finance", "summary": "Lönehandläggare ser till att varje medarbetare får korrekt lön i tid. De hanterar nyanställda, avslutade anställningar och ändringar, beräknar lön och avdrag, kör kontroller av lönekörningen och besvarar frågor om lön. I en digital hälso- och sjukvårdsorganisation kan lönekörningen omfatta klinisk personal, digital personal och verksamhetspersonal på olika avtal och lönerregler, och den körs ofta i ett delat eller uthyrt lönesystem som teamet måste kontrollera och kvalitetssäkra.", "healthContext": [ "Klinisk personal kan ha komplex lön, såsom obekväm arbetstid, jour och flera avtal, som lönehanteringen måste beräkna korrekt.", "Lönerregler och årliga löneavtal fastställs ofta nationellt eller av finansiärer och måste tillämpas snabbt och korrekt.", "Lön är vanligen organisationens största enskilda kostnad, så fel och bedrägerier har stor effekt på offentliga medel och på personalens förtroende.", "Lönedata är mycket känsliga personuppgifter, inklusive hälsa, familj och bankuppgifter, så informationsstyrning är central för arbetet.", "Lönehantering beror på korrekta data från system för arbetsstyrka och schemaläggning, så handläggare arbetar nära HR och systemteam." ], "pcfRole": null, "esco": [ "ade351da-7bda-424e-8682-bbdcab2a25be" ], "levels": [ { "id": "payroll-officer", "slug": "lönehandläggare", "title": "Lönehandläggare", "band": "3", "summary": "Lönehandläggare bearbetar lönändringar och beräknar lön för en grupp personal, enligt rutiner, och kontrollerar sitt arbete innan varje lönekörning stängs.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Föra in nyanställda, avslutade anställningar och avtalsändringar i lönesystemet utifrån godkända blanketter.", "Beräkna lön, inklusive övertid, tillägg, sjuklön och betalningar vid familjeledighet.", "Tillämpa skatt, pension och andra avdrag korrekt.", "Besvara frågor om lön från personal och chefer med takt och sekretess.", "Kontrollera utdata från lönekörningen för fel och rätta dem innan lönekörningen stängs.", "Följa lönekontroller och regler för informationsstyrning." ], "qualifications": [ "En grundläggande kvalifikation inom lönehantering, eller motsvarande erfarenhet av lönehantering." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "awareness", "levelNumber": 1 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 232, "jobEvaluationNotes": "Ekonomiska resurser är nivå 3 eftersom arbetet bearbetar den lön som organisationen betalar ut till personalen. Fysiska färdigheter är nivå 3 för snabb och korrekt datainmatning.", "selfAssessmentFile": "payroll-officer--band-3--payroll-officer.tsv" }, { "id": "senior-payroll-officer", "slug": "senior-lönehandläggare", "title": "Senior lönehandläggare", "band": "4", "summary": "Senior lönehandläggare hanterar komplexa lönefall, kontrollerar lönehandläggares arbete och hjälper till att driva avstämningar och rapporter för lön.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Lösa komplexa lönefall, såsom retroaktiv lön, flera avtal och löneväxling.", "Återkräva felaktiga utbetalningar med omdöme och i linje med policy.", "Avstämma lönen mot huvudboken och förbereda avstämningar av skatt och pension.", "Kontrollera lönehandläggares arbete och godkänna delar av lönekörningen.", "Testa ändringar av löneavtal och regler i lönesystemet innan de tas i drift.", "Utbilda lönehandläggare och ge chefer grundläggande råd om lön." ], "qualifications": [ "En kvalifikation inom lönehantering på mellannivå, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 286, "jobEvaluationNotes": "", "selfAssessmentFile": "payroll-officer--band-4--senior-payroll-officer.tsv" }, { "id": "payroll-team-leader", "slug": "teamledare-för-lön", "title": "Teamledare för lön", "band": "5", "summary": "Teamledare för lön leder lönehanteringsteamet i det dagliga arbetet, driver hela lönecykeln och ser till att lagstadgad rapportering och pensionsrapporter är korrekta och i tid.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planera och driva lönecykeln och se till att avgränsningar, kontroller och betalningstidsfrister hålls.", "Godkänna lönekontroller och utreda betydande avvikelser.", "Förvalta lagstadgad lönerapportering och pensionsrapporter.", "Leda lönehanteringsteamet i det dagliga arbetet, inklusive arbetsbelastning, utbildning och kvalitetskontroller.", "Arbeta med HR- och schemaläggningsteam för att förbättra kvaliteten på och aktualiteten i lönedata.", "Besvara eskalerade frågor och klagomål om lön." ], "qualifications": [ "En avancerad kvalifikation inom lönehantering, eller motsvarande erfarenhet.", "Erfarenhet av att köra en fullständig lönekörning." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "", "selfAssessmentFile": "payroll-officer--band-5--payroll-team-leader.tsv" }, { "id": "payroll-manager", "slug": "lönechef", "title": "Lönechef", "band": "6", "summary": "Lönechefer ansvarar för organisationens lönetjänst, vare sig den drivs internt eller av en leverantör, och försäkrar ledare om att lönen är korrekt, laglig och väl kontrollerad.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda lönetjänsten och dess team och rapportera om prestation och korrekthet.", "Förvalta avtalet och relationen med eventuell lönetjänstleverantör eller gemensam tjänst.", "Fastställa lönekontroller, såsom godkännandegränser, undantagsrapporter och åtskillnad av arbetsuppgifter.", "Planera för ändringar i lönerregler, löneavtal, pensioner och skatt och se till att de tillämpas korrekt.", "Leda ändringar och uppgraderingar av lönesystemet tillsammans med system- och HR-team.", "Ta fram löneinformation för budgetar, prognoser och årsredovisningen.", "Leda svaret på fel i lönekörningen och allvarliga fel." ], "qualifications": [ "En avancerad kvalifikation inom lönehantering eller en erkänd revisorskvalifikation, eller motsvarande erfarenhet.", "Erfarenhet av att leda en lönetjänst." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 457, "jobEvaluationNotes": "Ekonomiska resurser är nivå 4 eftersom arbetet ansvarar för organisationens hela lönekörning, dess största kostnad. Människor är nivå 3 eftersom lönehanteringsteamet är litet.", "selfAssessmentFile": "payroll-officer--band-6--payroll-manager.tsv" } ], "sources": [] }, { "id": "management-accountant", "slug": "controller", "title": "Controller", "family": "finance", "summary": "Controllers ger chefer den ekonomiska information och de råd de behöver för att planera, styra utgifter och fatta goda beslut. De sätter och följer upp budgetar, prognostiserar utgifter, kostnadsberäknar tjänster och bygger det ekonomiska underlaget för investeringar. I en digital hälso- och sjukvårdsorganisation arbetar de nära digitala program och produktteam, där det är centralt för goda beslut att få investering och drift, livscykelkostnader och valuta för pengarna rätt.", "healthContext": [ "Digitala program finansieras ofta av en blandning av investeringsmedel och driftsmedel, öronmärkta medel eller tidsbegränsade medel, var och en med egna regler för vad de får användas till.", "Övergången från ägda system till molntjänster och abonnemang flyttar kostnader från investering till drift, vilket påverkar budgetar, affärscase och ansökningar om finansiering.", "Investeringsbeslut måste visa valuta för pengarna för offentliga medel och nyttor för patienter, kliniker och vårdpersonal, och inte bara ekonomiska besparingar.", "Avtal om programvara, drift och support löper ofta över flera år, så prognoser måste omfatta driftskostnader långt efter driftsättning.", "Budgetansvariga i digitala och kliniska team är kanske inte ekonomispecialister, så tydliga, praktiska råd är en stor del av arbetet." ], "pcfRole": null, "esco": [ "eda0d957-3c3c-4139-b89a-a18bc9e18897", "4e4a291d-1d38-4c5a-812a-5827d0691b11" ], "levels": [ { "id": "trainee-management-accountant", "slug": "controller-trainee", "title": "Controller (trainee)", "band": "5", "summary": "Controllers i traineeprogram, ibland kallade ekonomianalytiker, tar fram budgetrapporter och analys för en uppsättning budgetansvariga samtidigt som de arbetar mot en erkänd revisorskvalifikation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förbereda månatliga budgetrapporter för en grupp budgetansvariga och förklara de viktigaste avvikelserna.", "Bokföra verifikationer vid månadsslut, upplupna kostnader och rättelser för att säkerställa att rapporter är korrekta.", "Kontrollera att utgifter kodas korrekt mellan kostnadsställen, projekt och investering och drift.", "Samla in prognosinformation och uppdatera prognoser tillsammans med budgetansvariga.", "Ta fram kostnadsinformation till affärscase under handledning.", "Arbeta mot en erkänd revisorskvalifikation." ], "qualifications": [ "En examen eller en kvalifikation inom redovisning på mellannivå, och på väg mot en erkänd revisorskvalifikation, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "working", "levelNumber": 2 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 367, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet. Ekonomiska resurser är nivå 3 för uppföljning av delegerade budgetar.", "selfAssessmentFile": "management-accountant--band-5--trainee-management-accountant.tsv" }, { "id": "management-accountant", "slug": "controller", "title": "Controller", "band": "6", "summary": "Controllers är kvalificerade ekonomer som driver budgetarbete, uppföljning och prognoser för en direktörsenhet eller en grupp tjänster och ger budgetansvariga råd om deras ekonomi.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den månatliga cykeln för rapportering och prognos för en direktörsenhet eller en grupp tjänster.", "Ge budgetansvariga råd om utgifter, risker och åtgärder för att hålla sig inom budget.", "Förbereda årsbudgetar, inklusive personalkostnader, avtal och licenser.", "Tillämpa regler för investering och drift på digitala utgifter, såsom programvaruutveckling, licenser och hårdvara.", "Bygga ekonomiska modeller för affärscase och alternativanalyser.", "Leda och utveckla controllers i traineeprogram." ], "qualifications": [ "En erkänd revisorskvalifikation, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "management-accountant--band-6--management-accountant.tsv" }, { "id": "senior-management-accountant", "slug": "senior-controller", "title": "Senior controller", "band": "7", "summary": "Senior controllers leder den ekonomiska styrningen av en stor direktörsenhet eller ett större digitalt program, inklusive komplexa prognoser, kostnadsberäkningar och affärscase.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda budgetarbete och prognoser för en stor direktörsenhet eller ett större digitalt program.", "Modellera scenarier, såsom ändrad finansiering, leveransförseningar och övergången från investering till molnabonnemangskostnader.", "Leda det ekonomiska underlaget för betydande investeringar, inklusive livscykelkostnader, nyttor och valuta för pengarna.", "Bygga kostnadsberäkningar för tjänster och produkter, såsom den fulla kostnaden för att driva en digital tjänst.", "Presentera ekonomisk prestation och risker för seniora chefer och programstyrgrupper.", "Leda ett litet team av ekonomer och trainees." ], "qualifications": [ "En erkänd revisorskvalifikation, med betydande erfarenhet efter kvalificeringen, eller motsvarande." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "Ekonomiska resurser är nivå 4 eftersom arbetet sätter budgeten för en direktörsenhet eller ett program tillsammans med budgetansvariga.", "selfAssessmentFile": "management-accountant--band-7--senior-management-accountant.tsv" }, { "id": "finance-business-partner", "slug": "ekonomisk-affärspartner", "title": "Ekonomisk affärspartner", "band": "8a", "summary": "Ekonomiska affärspartner arbetar som en del av en direktörsenhets ledning, ofta digitalt, data och teknik, omsätter ekonomisk information till beslut och ser till att investeringar ger valuta för pengarna.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Vara den seniora ekonomiska rådgivaren till en direktörsenhets ledningsgrupp, såsom digitala yrken, data och teknik.", "Leda direktörsenhetens ekonomiska plan och koppla utgifter till prioriteringar, arbetsstyrka och investeringar.", "Utmana och stödja ledare i frågor om valuta för pengarna, inklusive leverantörsutgifter, användning av licenser och molnkostnader.", "Leda affärscase för större digitala investeringar och företräda ekonomi i investeringsstyrgrupper.", "Se till att digitala utgifter uppfyller finansieringsregler, utgiftskontroller och gränser för investering och drift.", "Ha linjeansvar för controllers som stödjer direktörsenheten." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande erfarenhet efter kvalificeringen, inklusive affärspartnerskap." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 578, "jobEvaluationNotes": "Ekonomiska resurser är nivå 5 eftersom arbetet sätter budgetar över flera tjänster i en direktörsenhet.", "selfAssessmentFile": "management-accountant--band-8a--finance-business-partner.tsv" }, { "id": "head-of-management-accounts", "slug": "chef-för-controlling", "title": "Chef för controlling", "band": "8b", "summary": "Chefer för controlling leder organisationens budgetarbete, prognoser och internredovisning och teamet av affärspartner och ekonomer som levererar det.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda organisationens årliga budgetarbete och prognoser under året.", "Utforma internredovisning, kostnadsberäkning och prestationsinformation för styrelsen och ledningen.", "Fastställa standarder för affärscase och investeringsbedömning, även för digitala investeringar.", "Ge direktörer råd om ekonomiska risker, besparingsplaner och de val som krävs för att hålla sig inom finansieringen.", "Leda och utveckla teamen för affärspartnerskap och internredovisning.", "Förbättra verktyg för budgetering och rapportering, inklusive självbetjäning för budgetansvariga." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande erfarenhet efter kvalificeringen, inklusive att leda ett ekonomiteam." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 607, "jobEvaluationNotes": "", "selfAssessmentFile": "management-accountant--band-8b--head-of-management-accounts.tsv" } ], "sources": [] }, { "id": "financial-accountant", "slug": "redovisningsekonom", "title": "Redovisningsekonom", "family": "finance", "summary": "Redovisningsekonomer ser till att organisationens redovisning är fullständig, korrekt och följer redovisningsstandarder och regler för rapportering i offentlig sektor. De förvaltar balansräkningen, förbereder årsredovisningen och lagstadgade rapporter, förvaltar kassa och finansförvaltning, redovisar tillgångar och arbetar med revisorer. I en digital hälso- och sjukvårdsorganisation kommer mycket av komplexiteten från redovisningen av programvara, datatillgångar, molnarrangemang och fleråriga teknikavtal.", "healthContext": [ "Redovisning av digitala utgifter kräver omdöme, till exempel om programvaruutveckling, konfiguration av molntjänster eller licenser kan behandlas som investeringstillgångar.", "Organisationen måste redovisa offentliga medel till finansiärer och tillsynsorgan, ofta mot strikta gränser för investeringar och kassa.", "Fleråriga licens- och supportavtal skapar förutbetalda kostnader, åtaganden och ibland leasingavtal som måste redovisas korrekt.", "Immateriella tillgångar, såsom programvara som organisationen bygger, behöver värderas, skrivas av och prövas för nedskrivning när produkter förändras.", "Extern revision av offentliga organ är grundlig och offentlig, så underlag och arbetspapper måste hålla hög standard." ], "pcfRole": null, "esco": [ "eda0d957-3c3c-4139-b89a-a18bc9e18897", "78db356f-a96a-4456-ab29-2de62e52f830" ], "levels": [ { "id": "trainee-financial-accountant", "slug": "redovisningsekonom-trainee", "title": "Redovisningsekonom (trainee)", "band": "5", "summary": "Redovisningsekonomer i traineeprogram förbereder avstämningar av balansräkningen, verifikationer och arbetspapper för redovisningen och arbetar samtidigt mot en erkänd revisorskvalifikation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förbereda avstämningar av balansräkningen och reda ut avstämningsposter.", "Bokföra verifikationer vid månadsslut och årsslut, såsom upplupna kostnader, förutbetalda kostnader och avskrivningar.", "Underhålla anläggningsregistret, inklusive tillgångar i form av programvara och hårdvara.", "Förbereda arbetspapper och underlag för årsredovisningen och revisionen.", "Förbereda information om kassaflöde och bankavstämningar.", "Arbeta mot en erkänd revisorskvalifikation." ], "qualifications": [ "En examen eller en kvalifikation inom redovisning på mellannivå, och på väg mot en erkänd revisorskvalifikation, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 367, "jobEvaluationNotes": "Kunskap poängsätts på den nivå arbetet kräver när utbildningen har kommit tillräckligt långt för att kunna utföra arbetet.", "selfAssessmentFile": "financial-accountant--band-5--trainee-financial-accountant.tsv" }, { "id": "financial-accountant", "slug": "redovisningsekonom", "title": "Redovisningsekonom", "band": "6", "summary": "Redovisningsekonomer är kvalificerade ekonomer som förvaltar balansräkningen och förbereder delar av årsredovisningen, lagstadgade rapporter och skattedeklarationer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta stängningen vid månadsslut och årsslut för balansräkningen.", "Förbereda delar av årsredovisningen och tillhörande noter.", "Redovisa investeringsutgifter, inklusive att avgöra vilka digitala kostnader som kan aktiveras.", "Förbereda momsdeklarationer och ge råd om skattemässig behandling av avtal.", "Besvara revisorers frågor och komma överens om åtgärder med anledning av deras iakttagelser.", "Leda och utveckla redovisningsekonomer i traineeprogram." ], "qualifications": [ "En erkänd revisorskvalifikation, eller motsvarande erfarenhet." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "financial-accountant--band-6--financial-accountant.tsv" }, { "id": "senior-financial-accountant", "slug": "senior-redovisningsekonom", "title": "Senior redovisningsekonom", "band": "7", "summary": "Senior redovisningsekonomer leder processen för årsredovisningen och redovisningen av komplexa områden, såsom immateriella tillgångar, leasing och molnarrangemang.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planera och leda tidplanen för årsredovisningen och den externa revisionen.", "Skriva redovisningspromemorior om komplexa bedömningar, såsom aktivering av kostnader för programvaruutveckling eller konfiguration av molntjänster.", "Förvalta investeringsredovisning, inklusive tillgångars livslängd, avskrivning och nedskrivning av programvarutillgångar.", "Förvalta kassaprognoser och uttag av finansiering inom kassagränser.", "Förbereda lagstadgade rapporter och rapporter till finansiärer, såsom koncernredovisning och investeringsrapporter.", "Leda och utveckla ett litet team av redovisningsekonomer." ], "qualifications": [ "En erkänd revisorskvalifikation, med betydande erfarenhet efter kvalificeringen, eller motsvarande." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "Ekonomiska resurser är nivå 4 eftersom arbetet förvaltar organisationens kassaposition och investeringsredovisning.", "selfAssessmentFile": "financial-accountant--band-7--senior-financial-accountant.tsv" }, { "id": "financial-accounting-manager", "slug": "chef-för-finansiell-redovisning", "title": "Chef för finansiell redovisning", "band": "8a", "summary": "Chefer för finansiell redovisning driver finansiell redovisning, finansförvaltning och skatt för organisationen och ser till att kontroller och revisionsåtgärder finns på plats.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda funktionerna för finansiell redovisning, finansförvaltning och skatt.", "Äga organisationens redovisningsprinciper och deras tillämpning på nya typer av utgifter, såsom moln- och datatjänster.", "Förvalta bankkonton, bankarrangemang och prognosen för kassaflödet.", "Förvalta skatteefterlevnad och skatterisk, även för teknikavtal och gemensamma tjänster.", "Leda svaret på iakttagelser från intern och extern revision om finansiell redovisning och kontroller.", "Ha linjeansvar för redovisningsekonomer och personal inom finansförvaltning." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande erfarenhet efter kvalificeringen." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 578, "jobEvaluationNotes": "Ekonomiska resurser är nivå 5 eftersom arbetet förvaltar organisationens bank, kassa och tillgångar över alla tjänster.", "selfAssessmentFile": "financial-accountant--band-8a--financial-accounting-manager.tsv" }, { "id": "head-of-financial-accounts", "slug": "chef-för-redovisning", "title": "Chef för redovisning", "band": "8b", "summary": "Chefer för redovisning leder organisationens lagstadgade rapportering, ekonomiska kontroll, finansförvaltning och skatt och är huvudkontakten för externa revisorer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda förberedelsen av årsrapporten och årsredovisningen och presentera dem för revisionskommittén.", "Ge direktörer och revisionskommittén råd om betydande redovisningsbedömningar och nya standarder.", "Äga de ekonomiska reglerna, de ekonomiska rutinerna och delegationsordningen.", "Leda relationen med externa revisorer och tillsynsorgan om finansiell rapportering.", "Fastställa policy för finansförvaltning och skatt och förvalta finansiella risker.", "Leda och utveckla teamen för finansiell redovisning, finansförvaltning och transaktioner." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande erfarenhet efter kvalificeringen, inklusive att leda lagstadgad rapportering." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "expert", "levelNumber": 4 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 607, "jobEvaluationNotes": "", "selfAssessmentFile": "financial-accountant--band-8b--head-of-financial-accounts.tsv" } ], "sources": [] }, { "id": "head-of-finance", "slug": "ekonomichef", "title": "Ekonomichef", "family": "finance", "summary": "Seniora ekonomiledare är ansvariga för organisationens ekonomiska hälsa, ekonomiska kontroll och användning av offentliga medel. De leder ekonomisk strategi och planering, ger styrelsen råd om överkomlighet och valuta för pengarna och leder funktionerna för ekonomi, lön och ofta upphandling. I en digital hälso- och sjukvårdsorganisation formar de hur investeringar i teknik och data finansieras, godkänns och visas ge nyttor för patienter och hälso- och sjukvårdssystemet.", "healthContext": [ "Organisationen finansieras med offentliga medel, så ekonomiledare är ansvariga inför finansiärer och tillsynsorgan för regelmässighet, korrekthet och valuta för pengarna.", "Teknikinvesteringar är en stor del av utgifterna, och balansen mellan investering, drift och kostnader för molnabonnemang formar vad organisationen har råd med.", "Ekonomiledare måste balansera ekonomiska mål mot patientsäkerhet och kvaliteten på de tjänster som kliniker och vårdpersonal förlitar sig på.", "Stora avtal om teknik och data medför långsiktiga åtaganden och leverantörsrisker som styrelsen måste förstå.", "Organisationen kan arbeta i partnerskap över hälso- och sjukvården, med gemensamma budgetar, gemensamma tjänster eller värdskap för program." ], "pcfRole": null, "esco": [ "5e5b1b61-1351-4d3b-a293-deb3661715dd", "30f3ea93-882a-4525-841c-1d5b4b64076f" ], "levels": [ { "id": "financial-controller", "slug": "ekonomichef-controller", "title": "Ekonomichef (controller)", "band": "8c", "summary": "Ekonomichefer (controllers), ibland kallade biträdande ekonomidirektörer, leder en större del av ekonomifunktionen, såsom finansiell redovisning och kontroll eller ekonomisk planering, och är ställföreträdare för seniora ekonomiledare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda finansiell redovisning, ekonomisk kontroll, finansförvaltning och transaktionstjänster, eller ekonomisk planering och affärspartnerskap.", "Se till att årsredovisningen levereras i tid med ett rent revisionsutlåtande.", "Upprätthålla ett effektivt system för ekonomisk kontroll och rapportera om det till revisionskommittén.", "Leda cykeln för ekonomisk planering och löpande ekonomisk rapportering till ledningen.", "Ge direktörer råd om större ekonomiska beslut, inklusive stora teknikavtal.", "Leda och utveckla flera ekonomiteam." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande senior erfarenhet från offentlig sektor eller komplexa organisationer." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 653, "jobEvaluationNotes": "Ekonomiska resurser är nivå 5 eftersom arbetet förvaltar budgetar och ekonomiska processer över flera tjänster. Informationsresurser är nivå 6 eftersom arbetet äger de ekonomisystem och data som används i hela organisationen.", "selfAssessmentFile": "head-of-finance--band-8c--financial-controller.tsv" }, { "id": "deputy-director-of-finance", "slug": "biträdande-ekonomidirektör", "title": "Biträdande ekonomidirektör", "band": "8d", "summary": "Biträdande ekonomidirektörer leder ekonomifunktionen i det dagliga arbetet, är ställföreträdare för ekonomidirektören och leder organisationens ekonomiska strategi och flerårsplan för ekonomin.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den flerårsplan och årsplan för ekonomin och koppla dem till strategi och bemanningsplaner.", "Leda processen för affärscase och investeringsgodkännande, även för större digitala program.", "Ge ledningen och styrelsens kommittéer råd om ekonomisk prestation, risk och besparingsplaner.", "Företräda organisationen hos finansiärer och partner i ekonomiska frågor.", "Vara ställföreträdare för ekonomidirektören, även i styrelsen och revisionskommittén.", "Leda och utveckla teamen för ekonomi, lön och ekonomisystem." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande senior erfarenhet av att leda ekonomifunktioner." ], "skills": [ { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 710, "jobEvaluationNotes": "", "selfAssessmentFile": "head-of-finance--band-8d--deputy-director-of-finance.tsv" }, { "id": "director-of-finance", "slug": "ekonomidirektör", "title": "Ekonomidirektör", "band": "9", "summary": "Ekonomidirektörer är ledamöter av ledningen med organisationsövergripande ansvar för organisationens ekonomi, ekonomiska kontroll och användning av offentliga medel.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ha organisationsövergripande ansvar för organisationens ekonomi, ekonomiska kontroll och ekonomiska hållbarhet.", "Fastställa den ekonomiska strategin och leda styrelsens beslut om överkomlighet, investeringar och valuta för pengarna.", "Se till att organisationen använder offentliga medel lagligt, inom sin finansiering och i linje med utgiftskontroller.", "Ge styrelsen råd om strategins ekonomiska effekter, inklusive övergången till digitala och molnbaserade tjänster.", "Leda relationerna med finansiärer, tillsynsorgan och externa revisorer.", "Leda funktionerna för ekonomi, lön och upphandling, och ofta andra verksamhetstjänster." ], "qualifications": [ "En erkänd revisorskvalifikation, med omfattande erfarenhet på ledningsnivå eller styrelsenivå." ], "skills": [ { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "6", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 761, "jobEvaluationNotes": "Ekonomiska resurser är nivå 6 eftersom arbetet har organisationsövergripande ansvar för organisationens ekonomi.", "selfAssessmentFile": "head-of-finance--band-9--director-of-finance.tsv" } ], "sources": [] }, { "id": "legal-assistant", "slug": "juridisk-assistent", "title": "Juridisk assistent", "family": "legal", "summary": "Juridiska assistenter och paralegaler stödjer organisationens jurister så att juridiskt arbete är ordnat, korrekt och i tid. De förvaltar ärenden och dokument, förbereder avtal och handlingsbuntar, undersöker juridiska frågor och hanterar juridiska rutinuppgifter. I en digital hälso- och sjukvårdsorganisation omfattar arbetet mycket teknikavtal, avtal om datadelning och databehandling, informationsbegäranden och anspråk som kan innehålla känslig patientinformation.", "healthContext": [ "Juridiska akter innehåller ofta konfidentiell hälsoinformation, såsom patientjournaler i anspråk, så strikt informationsstyrning gäller.", "Många avtal gäller programvara, molntjänster och datadelning, så personal behöver känna igen de klausuler som är viktiga för patientdata och kontinuitet i tjänster.", "Tidsfrister i anspråk, dödsorsaksutredningar och överprövningar av upphandlingar är korta och fasta, och att missa dem kan bli kostsamt.", "Organisationen använder offentliga medel till externa jurister, så juridiska utgifter måste följas upp och kontrolleras." ], "pcfRole": null, "esco": [ "929ef41d-afd0-4d5a-b85b-69eab68fa368", "0264b794-3771-47aa-a675-78bf13b62ee7" ], "levels": [ { "id": "legal-administrator", "slug": "juridisk-administratör", "title": "Juridisk administratör", "band": "3", "summary": "Juridiska administratörer driver det juridiska teamets administrativa processer, såsom öppnande av ärenden, dokumenthantering, register och fakturor, enligt fastställda rutiner.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Öppna, uppdatera och avsluta ärenden i ärendehanteringssystemet.", "Arkivera, formatera och hämta juridiska dokument och hålla dem säkra och konfidentiella.", "Underhålla register över avtal, urkunder och signeringar.", "Förvalta kalendrar och nyckeldatum och påminna jurister om tidsfrister.", "Kontrollera och bearbeta fakturor från externa jurister.", "Besvara rutinfrågor och föra förfrågningar om juridisk rådgivning vidare." ], "qualifications": [ "God administrativ förmåga och goda tangentbordskunskaper, förvärvade genom utbildning eller arbetslivserfarenhet.", "En kvalifikation inom juridisk administration är användbar men inte nödvändig." ], "skills": [ { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "working", "levelNumber": 2 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "awareness", "levelNumber": 1 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "legal-assistant--band-3--legal-administrator.tsv" }, { "id": "legal-assistant", "slug": "juridisk-assistent", "title": "Juridisk assistent", "band": "4", "summary": "Juridiska assistenter stödjer jurister i en rad ärenden, förbereder dokument utifrån mallar, genomför avgränsad research och hanterar de praktiska stegen i avtal och ärenden.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förbereda standardavtal, såsom sekretessavtal och avtal om datadelning, utifrån godkända mallar.", "Förbereda handlingsbuntar, kronologier och signeringspaket för avtal och ärenden.", "Genomföra avgränsad juridisk research och sammanfatta resultaten åt jurister.", "Samla in dokument och underlag för anspråk och informationsbegäranden.", "Följa upp utgifter för externa jurister mot budgetar och rapportera om dem.", "Utbilda juridiska administratörer i rutinuppgifter." ], "qualifications": [ "En kvalifikation som juridisk assistent eller paralegal på mellannivå, eller motsvarande erfarenhet." ], "skills": [ { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "working", "levelNumber": 2 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "awareness", "levelNumber": 1 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 277, "jobEvaluationNotes": "", "selfAssessmentFile": "legal-assistant--band-4--legal-assistant.tsv" }, { "id": "paralegal", "slug": "paralegal", "title": "Paralegal", "band": "5", "summary": "Paralegaler hanterar sin egen portfölj av juridiska rutinärenden under en jurists handledning, såsom standardmässig avtalsgranskning, informationsbegäranden och stöd vid anspråk.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Granska rutinavtal, såsom programvarulicenser, tjänsteavtal och personuppgiftsbiträdesavtal, mot organisationens standarder.", "Hantera en portfölj av rutinanspråk eller rutintvister, förbereda dokument och hålla kontakt med externa jurister och ansvarsförsäkringssystem.", "Undersöka juridiska frågor och utkasta råd som en jurist granskar.", "Stödja svar på komplexa informationsbegäranden och begäranden om registrerades rättigheter.", "Hålla mallar, prejudikat och juridisk vägledning uppdaterade.", "Samordna arbetet hos juridiska assistenter och administratörer." ], "qualifications": [ "En juristexamen eller en avancerad paralegalkvalifikation, eller motsvarande erfarenhet." ], "skills": [ { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "working", "levelNumber": 2 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "working", "levelNumber": 2 }, { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "working", "levelNumber": 2 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 364, "jobEvaluationNotes": "Känslomässig ansträngning är nivå 2 eftersom arbetet regelbundet läser patientjournaler och beskrivningar av skada i anspråk.", "selfAssessmentFile": "legal-assistant--band-5--paralegal.tsv" } ], "sources": [] }, { "id": "legal-adviser", "slug": "jurist", "title": "Jurist", "family": "legal", "summary": "Juridiska rådgivare är kvalificerade jurister som ger organisationen praktiska, korrekta juridiska råd och hjälper den att hantera juridisk risk. De utformar och förhandlar avtal, ger råd om data, upphandling, arbetsrätt samt hälso- och sjukvårdsrätt och hanterar tvister och anspråk. I en digital hälso- och sjukvårdsorganisation handlar mycket av deras arbete om teknik: programvarulicenser, avtal om moln och databehandling, datadelning, immateriella rättigheter i programvara och data samt regleringen av digitala hälso- och vårdprodukter.", "healthContext": [ "Teknikavtal måste skydda patientdata, hålla kliniska tjänster igång och se till att organisationen kan lämna en leverantör tryggt.", "Användning av hälsodata för direkt vård, planering, forskning och AI väcker frågor enligt dataskyddslagstiftningen och tystnadsplikten som kräver noggranna råd.", "Upphandling av teknik med offentliga medel måste följa regler för offentlig upphandling, och leverantörer kan överpröva tilldelningsbeslut.", "Organisationen kan bygga programvara eller dataprodukter, vilket väcker frågor om immateriella rättigheter, öppen källkod och kommersiell användning.", "Anspråk kan röra skada på patienter, även där digitala tjänster har spelat en roll, så rådgivare arbetar med kollegor inom klinisk säkerhet, risk och ansvarsförsäkring." ], "pcfRole": null, "esco": [ "974d4eab-fbee-4c52-b16e-73bdd8c25b53", "fdfce14e-992d-4ff4-9f9d-7a353c75654e" ], "levels": [ { "id": "legal-adviser", "slug": "juridisk-rådgivare", "title": "Juridisk rådgivare", "band": "7", "summary": "Juridiska rådgivare är kvalificerade jurister som ger oberoende råd och hanterar sin egen portfölj inom ett eller flera områden, såsom teknikavtal, informationsrätt, upphandling eller arbetsrätt.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Utforma, granska och förhandla avtal, såsom programvarulicenser, molntjänster och personuppgiftsbiträdesavtal.", "Ge tydliga, praktiska juridiska råd till chefer och team inom dina verksamhetsområden.", "Ge råd om avtal om datadelning, konsekvensbedömningar avseende dataskydd och informationsbegäranden.", "Ge råd om upphandlingsprocesser och avtalsändringar för teknik och tjänster.", "Hantera en portfölj av tvister eller anspråk och anlita externa jurister vid behov.", "Leda och utveckla paralegaler och juridiska assistenter." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, eller motsvarande kvalifikation och erfarenhet.", "Erfarenhet av kommersiell rätt, teknikrätt, informationsrätt eller offentlig rätt." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "working", "levelNumber": 2 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 512, "jobEvaluationNotes": "Kunskap är nivå 7 eftersom arbetet kräver en juridisk yrkeskvalifikation och praktisk erfarenhet. Ekonomiska resurser är nivå 2 eftersom juridiska rådgivare sällan håller budgetar. Känslomässig ansträngning är nivå 2 eftersom anspråk och arbetsrättsliga ärenden ofta innehåller plågsamt material.", "selfAssessmentFile": "legal-adviser--band-7--legal-adviser.tsv" }, { "id": "senior-legal-adviser", "slug": "senior-juridisk-rådgivare", "title": "Senior juridisk rådgivare", "band": "8a", "summary": "Senior juridiska rådgivare är erfarna jurister som leder komplexa, högvärdiga eller högriskfyllda ärenden inom ett specialistområde, såsom teknik och data, informationsrätt, upphandling, arbetsrätt eller anspråk.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda arbetet med komplexa avtal, såsom större systemimplementeringar, dataplattformar och partnerskap.", "Ge seniora chefer råd om nya frågor, såsom AI, datanvändning för forskning och programvara som medicinteknisk produkt.", "Ge råd om arbetsrätt vid förändringar i arbetsstyrkan, konsulter och arbetsrättsliga tvister.", "Leda arbetet med betydande tvister, överprövningar av upphandlingar och kontakter med system för klinisk vårdskada.", "Skriva mallar, spelböcker och vägledning för organisationen.", "Leda och utveckla juridiska rådgivare och paralegaler." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, med betydande erfarenhet efter kvalificeringen inom en relevant specialisering." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-employment-law", "slug": "legal-employment-law", "level": "working", "levelNumber": 2 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "Ekonomiska resurser är nivå 2 eftersom arbetet inte håller en budget, men det styr utgifter för externa jurister i sina ärenden.", "selfAssessmentFile": "legal-adviser--band-8a--senior-legal-adviser.tsv" }, { "id": "principal-legal-adviser", "slug": "principal-juridisk-rådgivare", "title": "Principal juridisk rådgivare", "band": "8b", "summary": "Principal juridiska rådgivare är organisationens ledande experter inom ett eller flera rättsområden, såsom teknik och data eller informationsrätt, och leder dess juridiska arbete i de mest betydande frågorna.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda det juridiska arbetet i organisationens mest betydande program, avtal och tvister.", "Ge slutgiltiga råd i nya och högriskfyllda frågor, såsom storskalig datadelning, AI och kommersiell användning av organisationens programvara och data.", "Fastställa organisationens juridiska ståndpunkter och standarder inom dina specialistområden.", "Ge direktörer och styrelsens kommittéer råd om juridisk risk.", "Företräda organisationen hos tillsynsmyndigheter, partner och leverantörer i juridiska frågor.", "Leda ett juridiskt specialistteam och utveckla dess förmåga." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, med omfattande erfarenhet efter kvalificeringen och erkänd expertis inom en specialisering." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 601, "jobEvaluationNotes": "Kunskap är nivå 8 eftersom arbetet kräver juridisk expertkunskap över rätt och teknik, uppbyggd under lång tid.", "selfAssessmentFile": "legal-adviser--band-8b--principal-legal-adviser.tsv" } ], "sources": [] }, { "id": "head-of-legal", "slug": "chef-för-juridik", "title": "Chef för juridik", "family": "legal", "summary": "Seniora juridiska ledare ser till att organisationen agerar lagligt och hanterar sin juridiska risk väl. De leder det interna juridiska teamet, förvaltar externa juridiska rådgivare och ger styrelsen och ledningen råd i organisationens mest betydande juridiska frågor. I en digital hälso- och sjukvårdsorganisation omfattar detta den rättsliga grunden för att använda hälsodata, större teknik- och dataavtal, immateriella rättigheter i programvara och organisationens lagstadgade plikter.", "healthContext": [ "Organisationen är ett offentligt organ eller arbetar med sådana, så dess beslut kan överprövas och den måste agera inom sina befogenheter.", "Användning av hälso- och vårddata i stor skala, även för AI och forskning, medför hög juridisk risk och anseenderisk.", "Större teknikavtal är långa, värdefulla och svåra att lämna, så deras juridiska villkor formar organisationen i många år.", "Juridiska ledare arbetar nära styrelsen, dataskyddsombudet och kollegor inom klinisk säkerhet och informationsstyrning." ], "pcfRole": null, "esco": [ "974d4eab-fbee-4c52-b16e-73bdd8c25b53", "31854d78-3615-43a4-aa3a-c597ecb20ceb" ], "levels": [ { "id": "deputy-head-of-legal-services", "slug": "biträdande-chef-för-juridiska-tjänster", "title": "Biträdande chef för juridiska tjänster", "band": "8c", "summary": "Biträdande chefer för juridiska tjänster leder ett större område av den juridiska funktionen, såsom kommersiell rätt, teknikrätt och dataskyddsrätt, och är ställföreträdare för chefen för juridiska tjänster.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda ett större område av juridiskt arbete, såsom kommersiell rätt, teknikrätt och dataskyddsrätt, eller tvister och arbetsrätt.", "Ge direktörer råd i högriskfyllda frågor, inklusive större upphandlingar och dataprogram.", "Förvalta panelen av externa jurister och budgeten för externa juridiska råd.", "Fastställa juridiska standarder, mallar och utbildning för organisationen.", "Leda och utveckla flera juridiska team eller specialister.", "Vara ställföreträdare för chefen för juridiska tjänster." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, med omfattande erfarenhet efter kvalificeringen, inklusive att leda ett juridiskt team." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 654, "jobEvaluationNotes": "Kunskap är nivå 8 för expertkunskap över flera rättsområden. Informationsresurser är nivå 5 och inte 6, eftersom arbetet inte förvaltar organisationsövergripande informationssystem.", "selfAssessmentFile": "head-of-legal--band-8c--deputy-head-of-legal-services.tsv" }, { "id": "head-of-legal-services", "slug": "chef-för-juridiska-tjänster", "title": "Chef för juridiska tjänster", "band": "8d", "summary": "Chefer för juridiska tjänster leder organisationens juridiska funktion, fastställer dess förhållningssätt till juridisk risk och ger ledningen och styrelsen råd.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den interna juridiska funktionen och användningen av externa jurister.", "Ge ledningen och styrelsen råd om juridisk risk, lagstadgade plikter och större beslut.", "Fastställa organisationens aptit för juridisk risk och ståndpunkter i nyckelfrågor, såsom datanvändning och avtalsslutande.", "Leda juridiskt arbete i de mest betydande frågorna, såsom större tvister, offentliga utredningar och partnerskap.", "Hålla budgeten för juridiska tjänster och visa valuta för pengarna.", "Leda och utveckla det juridiska teamet och juridisk verksamhet." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, med omfattande senior erfarenhet av att leda juridiska tjänster." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "expert", "levelNumber": 4 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 685, "jobEvaluationNotes": "Ekonomiska resurser är nivå 4 eftersom arbetet håller budgeten för juridiska tjänster och inte budgetar för flera tjänster.", "selfAssessmentFile": "head-of-legal--band-8d--head-of-legal-services.tsv" }, { "id": "general-counsel", "slug": "chefsjurist-general-counsel", "title": "Chefsjurist (general counsel)", "band": "9", "summary": "Chefsjurister är organisationens mest seniora jurister, med organisationsövergripande ansvar för juridiska tjänster och juridisk risk, och leder ofta också bolagsstyrningen som styrelsens sekreterare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ha organisationsövergripande ansvar för organisationens juridiska angelägenheter och juridiska risk.", "Ge styrelsen och ordföranden råd om organisationens befogenheter, plikter och styrning.", "Se till att större strategier, partnerskap och dataprogram är lagliga.", "Leda svaret på de allvarligaste juridiska hoten, såsom domstolsprövningar och tillsynsåtgärder.", "Leda juridiska tjänster, och ofta bolagsstyrning och styrelsens sekretariat.", "Företräda organisationen hos tillsynsmyndigheter, partner och statliga organ." ], "qualifications": [ "En kvalificerad jurist med rätt att utöva yrket, med omfattande erfarenhet på ledningsnivå eller styrelsenivå." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "4", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 733, "jobEvaluationNotes": "Ekonomiska resurser är nivå 4 eftersom arbetet håller budgeten för juridiska tjänster och styrning, och inte organisationens ekonomi.", "selfAssessmentFile": "head-of-legal--band-9--general-counsel.tsv" } ], "sources": [] }, { "id": "hr-officer", "slug": "personalhandläggare", "title": "Personalhandläggare", "family": "human-resources", "summary": "HR-handläggare och HR-rådgivare driver organisationens grundläggande personaltjänster, från avtal, nyanställningar och ändringar till rådgivning om personalpolicyer och stöd till chefer i ärenden om arbetsgivar- och arbetstagarrelationer. De håller anställningsregister korrekta och konfidentiella, hjälper chefer att behandla personal rättvist och lagligt och stödjer de människor som driver digitala och kliniska tjänster som aldrig stänger.", "healthContext": [ "Många medarbetare arbetar i tjänster som går dygnet runt, så HR-team ger råd om skiftmönster, jour och beredskap, raster och arbetstid.", "Vissa ärenden är kopplade till patientsäkerhetsincidenter, farhågor om skydd av utsatta eller yrkesregistrering, så HR-personal arbetar nära kliniska ledare och följer rätt processer för varje.", "Digitala specialister, dataspecialister och teknikspecialister är en bristvara, så rättvisa och snabba HR-processer, från avtal till begäranden om flexibelt arbete, hjälper organisationen att behålla de människor den har.", "HR-register är mycket konfidentiella personuppgifter, och en del innehåller hälsoinformation, så HR-personal tillämpar reglerna för informationsstyrning varje dag.", "Personal i den här referensen avlönas enligt en bandad lönestruktur med arbetsvärdering, så HR-personal förklarar hur band, löneökningar och tillägg fungerar." ], "pcfRole": null, "esco": [ "d8ed1703-9c03-4ea0-83cc-b6169bc54ffd", "d3e32e5e-7f24-48e3-b939-e4f800eb62fb" ], "levels": [ { "id": "hr-assistant", "slug": "hr-assistent", "title": "HR-assistent", "band": "3", "summary": "Ger korrekt administrativt stöd genom hela anställningens livscykel och arbetar enligt fastställda rutiner och servicestandarder med en HR-handläggare eller rådgivare i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förbereda avtal, erbjudandebrev och ändringsbrev utifrån standardmallar.", "Registrera nyanställda, ändringar och avslutade anställningar i HR- och lönesystemet före tidsfrister för lönekörning.", "Besvara rutinfrågor från personal och chefer per telefon, mejl och HR-helpdesken.", "Föra anteckningar vid formella möten, såsom möten om frånvaro och klagomål, och hålla ärendeakter i ordning.", "Hålla personalakter och register konfidentiella, korrekta och i linje med gallringsregler." ], "qualifications": [ "En kvalifikation på nivå 2 eller 3, en lärlingsutbildning inom administration eller motsvarande erfarenhet.", "Erfarenhet av noggrant administrativt arbete med konfidentiell information." ], "skills": [ { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "awareness", "levelNumber": 1 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "awareness", "levelNumber": 1 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 229, "jobEvaluationNotes": "Människor är nivå 2 eftersom arbetet ger grundläggande HR-information och råd till personal och chefer; känslomässig ansträngning är nivå 2 för indirekt exponering för plågsamt ärendematerial vid anteckningar och arkivering av ärenden.", "selfAssessmentFile": "hr-officer--band-3--hr-assistant.tsv" }, { "id": "hr-officer", "slug": "hr-handläggare", "title": "HR-handläggare", "band": "4", "summary": "Driver HR-administration för en grupp tjänster och ger chefer första linjens råd om personalpolicyer och kontrollerar HR-assistenters arbete.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Hantera nyanställningar, ändringar och avslutade anställningar för en grupp tjänster och lösa ovanliga eller komplexa fall.", "Ge chefer råd i rutinmässiga policyfrågor, såsom semester, flexibelt arbete och utlösare för frånvaro.", "Kontrollera HR-assistenters arbete och utbilda dem i processer och HR-systemet.", "Ta fram standardrapporter om arbetsstyrkan, såsom frånvaro och personalomsättning, åt chefer.", "Stödja HR-rådgivare i ärenden om arbetsgivar- och arbetstagarrelationer genom att förbereda underlag och ordna förhandlingar.", "Föreslå förbättringar av HR-processer, mallar och vägledning för självbetjäning." ], "qualifications": [ "En kvalifikation på nivå 3 inom HR eller verksamhet, eller motsvarande erfarenhet.", "Erfarenhet av HR-administration, inklusive HR- och lönesystem." ], "skills": [ { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "", "selfAssessmentFile": "hr-officer--band-4--hr-officer.tsv" }, { "id": "hr-adviser", "slug": "hr-rådgivare", "title": "HR-rådgivare", "band": "5", "summary": "Ger chefer i en grupp tjänster professionella HR-råd och förvaltar en portfölj av ärenden om arbetsgivar- och arbetstagarrelationer, enligt definierade policyer med en senior HR-rådgivare tillgänglig för komplexa ärenden.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ge chefer råd i ärenden om uppförande, förmåga, frånvaro, klagomål och värdighet på arbetsplatsen, från första oro till utfall.", "Stödja formella förhandlingar och ge panelen råd om policy, process och rättvisa utfall.", "Ge råd om skäliga anpassningar, flexibelt arbete och remisser till företagshälsovård.", "Ge chefer råd om arbetstid, jour och schemaregler för tjänster som går dygnet runt.", "Stödja små organisationsförändringar, såsom ändringar i arbetsmönster, inklusive samråd med personalen.", "Utbilda chefer i personalpolicyer och hur de tillämpas." ], "qualifications": [ "En erkänd HR-kvalifikation på mellannivå, eller motsvarande erfarenhet.", "Erfarenhet av att ge chefer råd i ärenden om arbetsgivar- och arbetstagarrelationer." ], "skills": [ { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 345, "jobEvaluationNotes": "Människor är nivå 3 eftersom arbetet ger grundläggande HR-råd som huvuduppgift; känslomässig ansträngning är nivå 3 eftersom arbetet ofta hanterar plågsamma ärenden om arbetsgivar- och arbetstagarrelationer, såsom anklagelser, ohälsa och personal i kris.", "selfAssessmentFile": "hr-officer--band-5--hr-adviser.tsv" }, { "id": "senior-hr-adviser", "slug": "senior-hr-rådgivare", "title": "Senior HR-rådgivare", "band": "6", "summary": "Leder HR-rådgivningen för en direktörsenhet, hanterar de mest komplexa och känsliga ärendena och stödjer HR-rådgivare, med stor handlingsfrihet inom organisationens personalpolicyer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Hantera komplexa och högriskfyllda ärenden om arbetsgivar- och arbetstagarrelationer, inklusive sådana som är kopplade till patientsäkerhetsincidenter eller skydd av utsatta.", "Leda eller beställa utredningar och coacha chefer som utreder.", "Leda organisationsförändring för en tjänst, såsom en omorganisation eller en ny jourrota, inklusive formellt samråd.", "Ge råd om bandplacering för nya och ändrade roller och delta i paneler för arbetsvärdering.", "Analysera ärende- och arbetsstyrkedata för direktörsenheten och rekommendera åtgärder utifrån trender.", "Utkasta och granska personalpolicyer tillsammans med personalföreträdare.", "Leda och utveckla HR-rådgivare." ], "qualifications": [ "En erkänd HR-kvalifikation på mellannivå eller avancerad nivå, eller motsvarande erfarenhet.", "Betydande erfarenhet av att hantera komplexa ärenden om arbetsgivar- och arbetstagarrelationer och organisationsförändring." ], "skills": [ { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 416, "jobEvaluationNotes": "Känslomässig ansträngning är nivå 3 för tät exponering för plågsamt ärendearbete; människor är nivå 3 för grundläggande HR-råd och ledning av HR-rådgivare.", "selfAssessmentFile": "hr-officer--band-6--senior-hr-adviser.tsv" } ], "sources": [] }, { "id": "recruitment-officer", "slug": "rekryterare", "title": "Rekryterare", "family": "human-resources", "summary": "Rekryteringshandläggare driver organisationens rekryteringstjänst och hjälper chefer att attrahera, bedöma och anställa rätt personer snabbt, rättvist och tryggt. I en digital hälso- och sjukvårdsorganisation konkurrerar de med andra sektorer om knappa digitala färdigheter, datakunskaper och teknikkunskaper, så de kombinerar effektiva processer med aktiv sökning, ett starkt arbetsgivarvarumärke och god användning av kompetensramverk.", "healthContext": [ "Digitala specialister, dataspecialister och teknikspecialister är en bristvara och får ofta bättre betalt på andra håll, så rekryterare förmedlar arbetets syfte, flexibelt arbete och karriärvägar, och inte bara lön.", "Roller som har åtkomst till patientjournaler eller arbetar med patienter behöver kontroller före anställning, såsom identitet, rätt att arbeta, referenser, registerutdrag där rollen kräver det, företagshälsovårdens godkännande och yrkesregistrering.", "Vakanser i tjänster som går dygnet runt kan påverka patientvården, så rekryterare prioriterar kritiska roller och följer upp tid till anställning.", "Rättvis, inkluderande rekrytering hjälper arbetsstyrkan att spegla de patienter och samhällen den betjänar.", "Rekryterare använder rollprofilerna och färdigheterna i den här referensen för att skriva enhetliga annonser och befattningsbeskrivningar och utforma rättvisa bedömningar." ], "pcfRole": null, "esco": [ "068370e0-9c27-4814-87d0-44fbb3140815" ], "levels": [ { "id": "recruitment-assistant", "slug": "rekryteringsassistent", "title": "Rekryteringsassistent", "band": "3", "summary": "Ger korrekt administrativt stöd för rekryteringskampanjer och kontroller före anställning, enligt fastställda rutiner, med en rekryteringshandläggare i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Publicera annonser och förvalta vakanser i rekryteringssystemet.", "Ordna intervjuer och bedömningar och skicka korrespondens till kandidater.", "Genomföra kontroller före anställning, såsom identitet, rätt att arbeta och referenser, och driva på utestående moment.", "Besvara rutinfrågor från kandidater och chefer per telefon och mejl.", "Hålla rekryteringsregister korrekta, konfidentiella och i linje med gallringsregler." ], "qualifications": [ "En kvalifikation på nivå 2 eller 3, en lärlingsutbildning inom administration eller motsvarande erfarenhet.", "Erfarenhet av noggrant administrativt arbete och av att möta allmänheten." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "awareness", "levelNumber": 1 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "Människor är nivå 2 eftersom arbetet ger grundläggande HR-information och HR-tjänster till chefer och kandidater.", "selfAssessmentFile": "recruitment-officer--band-3--recruitment-assistant.tsv" }, { "id": "recruitment-officer", "slug": "rekryteringshandläggare", "title": "Rekryteringshandläggare", "band": "4", "summary": "Driver rekryteringskampanjer från start till slut för en grupp tjänster, ger chefer råd om processen och kontrollerar rekryteringsassistenters arbete.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Driva rekryteringskampanjer från godkänd vakans till startdatum och hålla chefer och kandidater informerade.", "Ge chefer råd om annonser, urval, intervjuer och rättvist urval.", "Göra villkorade erbjudanden, komma överens om startdatum och lösa problem med kontroller före anställning.", "Planera rekryteringsevenemang och massrekryteringar, till exempel för lärlingar eller nya tjänster.", "Rapportera tid till anställning och kampanjens framsteg och föreslå förbättringar.", "Kontrollera rekryteringsassistenters arbete och utbilda dem i systemet." ], "qualifications": [ "En kvalifikation på nivå 3 inom HR eller verksamhet, eller motsvarande erfarenhet.", "Erfarenhet av att driva rekryteringskampanjer och rekryteringssystem." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 282, "jobEvaluationNotes": "Planering är nivå 3 eftersom arbetet planerar flera kampanjer och evenemang samtidigt och justerar dem när vakanser och kandidaters tillgänglighet förändras.", "selfAssessmentFile": "recruitment-officer--band-4--recruitment-officer.tsv" }, { "id": "digital-talent-partner", "slug": "partner-för-digital-talang", "title": "Partner för digital talang", "band": "5", "summary": "Arbetar med ledare för digitalt, data och teknik för att attrahera och anställa knappa specialister, med aktiv sökning, talangpooler och rättvis, färdighetsbaserad bedömning. Kallas även senior rekryteringshandläggare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Samarbeta med anställande chefer i digitala team, datateam och teknikteam för att planera anställningar och komma överens om vad som är bra för varje roll.", "Söka kandidater direkt genom professionella nätverk, gemenskaper och talangpooler.", "Skriva annonser och befattningsbeskrivningar med rollprofilerna och färdigheterna i den här referensen och UK GDaD PCF.", "Utforma färdighetsbaserade bedömningar, såsom tekniska uppgifter och granskning av portföljer, tillsammans med anställande chefer.", "Använda lönedata och marknadsdata för att ge råd om roller som är svåra att tillsätta och startlöner inom lönereglerna.", "Utveckla vägar för tidig karriär, såsom digitala lärlingsutbildningar och trainee-program.", "Förvalta budgeten för bemanningsföretag och rekryteringsannonser för de kampanjer du driver." ], "qualifications": [ "En erkänd kvalifikation inom HR eller rekrytering, eller motsvarande erfarenhet.", "Erfarenhet av att rekrytera specialistroller, helst digitala roller, dataroller eller teknikroller." ], "skills": [ { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 350, "jobEvaluationNotes": "Informationsresurser är nivå 4 eftersom arbetet anpassar rapporter och talangpoolsregister i rekryteringssystemet som en betydande uppgift.", "selfAssessmentFile": "recruitment-officer--band-5--digital-talent-partner.tsv" }, { "id": "recruitment-manager", "slug": "rekryteringschef", "title": "Rekryteringschef", "band": "6", "summary": "Leder rekryteringstjänsten och teamet, fastställer dess standarder och leder förbättringar av snabbhet, kvalitet, kandidatupplevelse och inkludering.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda rekryteringsteamet och rekryteringstjänsten och fastställa prioriteringar och servicestandarder.", "Leda förbättringar av rekryteringsprocessen och rekryteringssystemet, inklusive automatisering och självbetjäning.", "Analysera rekryteringsdata, såsom tid till anställning, andel som accepterar erbjudande och mångfald i varje steg, och agera på dem.", "Forma arbetsgivarvarumärket och rekryteringsmarknadsföringen tillsammans med kommunikationsteamet.", "Förvalta användningen av bemanningsföretag och rekryteringsbudgeten.", "Se till att rekryteringen följer arbetsrätten, regler för trygg rekrytering och organisationens policyer." ], "qualifications": [ "En erkänd yrkeskvalifikation inom HR eller rekrytering, eller motsvarande erfarenhet.", "Erfarenhet av att leda ett rekryteringsteam eller en rekryteringstjänst." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "expert", "levelNumber": 4 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 430, "jobEvaluationNotes": "", "selfAssessmentFile": "recruitment-officer--band-6--recruitment-manager.tsv" } ], "sources": [] }, { "id": "hr-business-partner", "slug": "hr-partner", "title": "HR-partner", "family": "human-resources", "summary": "HR-affärspartner arbetar tillsammans med ledare för direktörsenheter för att se till att organisationen har de människor, färdigheter, strukturer och den kultur den behöver för att leverera sina tjänster. De omsätter personalstrategin till planer för varje direktörsenhet, leder organisationsförändring och ger seniora råd om de mest komplexa personalfrågorna. I en digital hälso- och sjukvårdsorganisation handlar mycket av detta om att bygga och behålla digital förmåga, dataförmåga och teknikförmåga.", "healthContext": [ "Digitala färdigheter, datakunskaper och teknikkunskaper är en bristvara, så affärspartner leder bemanningsplaner som kombinerar rekrytering, lärlingsutbildningar, omskolning och att behålla personal, och använder kompetensramverk såsom den här referensen för analys av gap.", "Många tjänster går dygnet runt, så ändringar i scheman, jour och tjänstemodeller kräver noggrant samråd och uppmärksamhet på personalens välmående och trygg bemanning.", "Digitala roller är ofta nya eller snabbt föränderliga, så affärspartner ser till att befattningsbeskrivningar värderas konsekvent och placeras rättvist i band jämfört med liknande roller.", "Organisationsförändring involverar ofta klinisk personal och vårdpersonal såväl som digitala team, så affärspartner arbetar med kliniska ledare och personalföreträdare.", "Personalrisker, såsom beroende av konsulter eller ett litet antal experter, kan bli risker för patientvända tjänster." ], "pcfRole": null, "esco": [ "f605bcd2-90b6-45a0-a558-d05016d68a77", "d3e32e5e-7f24-48e3-b939-e4f800eb62fb" ], "levels": [ { "id": "hr-business-partner", "slug": "hr-affärspartner", "title": "HR-affärspartner", "band": "7", "summary": "Är den senior HR-rådgivaren till en direktörsenhets ledningsgrupp och leder dess personalplan, organisationsförändring och komplexa arbetsgivar- och arbetstagarrelationer, inom organisationens personalstrategi.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ge direktörsenhetens ledningsgrupp råd om personalrisker, prioriteringar och planer.", "Leda direktörsenhetens bemanningsplan, med analys av kompetensgap mot den här referensen för att planera rekrytering, utveckling och nya roller.", "Leda organisationsförändring, såsom omorganisationer och nya tjänstemodeller, från affärscase via formellt samråd till genomförande.", "Överblicka komplexa och högriskfyllda ärenden om arbetsgivar- och arbetstagarrelationer och ge seniora chefer och paneler råd.", "Använda data om arbetsstyrkan, såsom personalomsättning, vakanser, kostnader för bemanningsföretag och resultat från personalenkäter, för att utmana och stödja ledare.", "Ge råd om bandplacering och belöning för nya och ändrade roller, inklusive rekryterings- och bibehållandetillägg.", "Leda och utveckla HR-rådgivare som stödjer direktörsenheten." ], "qualifications": [ "En erkänd HR-kvalifikation på avancerad nivå, eller motsvarande erfarenhet.", "Betydande erfarenhet av att ge seniora ledare råd och leda organisationsförändring." ], "skills": [ { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 473, "jobEvaluationNotes": "Människor är nivå 4 eftersom arbetet levererar hela spännvidden av HR-tjänster till en direktörsenhet; policy är nivå 4 eftersom det tar fram personalpraxis för flera tjänster; känslomässig ansträngning är nivå 3 för tät exponering för plågsamt ärendearbete och förändring.", "selfAssessmentFile": "hr-business-partner--band-7--hr-business-partner.tsv" }, { "id": "senior-hr-business-partner", "slug": "senior-hr-affärspartner", "title": "Senior HR-affärspartner", "band": "8a", "summary": "Är affärspartner för flera direktörsenheter, eller de största och mest komplexa, såsom digitalt och teknik, och leder personalprogram som når över organisationen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ge ledningen och seniora ledare i flera direktörsenheter råd om personalstrategi, risk och organisationsdesign.", "Leda stora eller känsliga organisationsförändringar, inklusive tjänsteöverföringar och ändringar i arbetsmönster dygnet runt.", "Leda ett organisationsövergripande personalprogram, såsom ett ramverk för digitala karriärer eller en plan för att behålla knappa färdigheter.", "Hantera de mest känsliga ärendena, såsom sådana som rör seniora medarbetare eller risk för rättsliga anspråk, tillsammans med juridiska rådgivare.", "Forma personalpolicyer och samråda om dem med personalföreträdare.", "Leda, coacha och utveckla HR-affärspartner och HR-rådgivare." ], "qualifications": [ "En erkänd HR-kvalifikation på avancerad nivå, eller en masterexamen i HR eller ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av HR-affärspartnerskap på senior nivå." ], "skills": [ { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 544, "jobEvaluationNotes": "", "selfAssessmentFile": "hr-business-partner--band-8a--senior-hr-business-partner.tsv" }, { "id": "head-of-hr-business-partnering", "slug": "chef-för-hr-affärspartnerskap", "title": "Chef för HR-affärspartnerskap", "band": "8b", "summary": "Leder tjänsten för HR-affärspartnerskap i organisationen och ser till att varje direktörsenhet har en personalplan som genomför personalstrategin.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda och förvalta teamen av HR-affärspartner och HR-rådgivare.", "Se till att varje direktörsenhet har en bemannings- och personalplan kopplad till sina tjänste- och ekonomiplaner.", "Leda organisationens förhållningssätt till organisationsförändring, samråd och partnerskap med personalföreträdare.", "Rapportera personalrisker och arbetsstyrkans prestation till ledningens kommittéer.", "Hålla budgeten för tjänsten för affärspartnerskap.", "Arbeta med ledare för rekrytering, lärande och organisationsutveckling för att leverera sammanhållna personaltjänster." ], "qualifications": [ "En erkänd HR-kvalifikation på avancerad nivå, eller en masterexamen i HR eller ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda HR-team och organisationsförändring." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 592, "jobEvaluationNotes": "Människor är nivå 5 eftersom arbetet förvaltar en stor del av HR i hela organisationen.", "selfAssessmentFile": "hr-business-partner--band-8b--head-of-hr-business-partnering.tsv" } ], "sources": [] }, { "id": "learning-and-development-specialist", "slug": "specialist-på-lärande-och-kompetensutveckling", "title": "Specialist på lärande och kompetensutveckling", "family": "human-resources", "summary": "Specialister inom lärande och utveckling hjälper personal att skaffa de färdigheter de behöver för att leverera trygg, modern och digitalt stödd vård. De analyserar lärandebehov, utformar och genomför lärande på plats och online, driver lärplattformen och bygger karriärvägar. I en digital hälso- och sjukvårdsorganisation går en stor del av deras arbete ut på att utveckla digitala, datarelaterade och tekniska färdigheter, både för specialister och för hela arbetsstyrkan.", "healthContext": [ "Klinisk personal och vårdpersonal behöver utbildning i nya kliniska system före driftsättning, ofta över skift och platser, så lärande planeras kring tjänster som går dygnet runt.", "Viss utbildning är obligatorisk, såsom informationsstyrning, medvetenhet om cybersäkerhet och skydd av utsatta, och efterlevnaden rapporteras till styrelsen.", "Att odla knappa digitala färdigheter inifrån, genom lärlingsutbildningar, omskolning och karriärvägar, är ofta snabbare och billigare än att rekrytera dem.", "Kompetensramverk såsom den här referensen, UK GDaD PCF och ESCO ger ett gemensamt språk för analys av kompetensgap och utvecklingsplaner.", "Lärande måste vara tillgängligt för personal med olika behov, arbetsmönster och nivåer av digital trygghet." ], "pcfRole": null, "esco": [ "0ba06640-e0ac-4911-9e43-289a8e41651e", "a14e96a7-6c4d-4d69-8c6f-7ccadf77bac5" ], "levels": [ { "id": "learning-and-development-coordinator", "slug": "koordinator-för-lärande-och-utveckling", "title": "Koordinator för lärande och utveckling", "band": "4", "summary": "Samordnar organisationens utbud av lärande, driver bokningar, lärplattformen och utbildningsregister och stödjer genomförandet av kurser.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Schemalägga kurser, boka lokaler och utbildare och förvalta bokningar och väntelistor.", "Underhålla kurser, anmälningar och registerföring av genomförande i lärplattformen.", "Ta fram rapporter om efterlevnad av obligatorisk utbildning för chefer.", "Besvara frågor från personal och chefer om utbudet av lärande.", "Stödja utbildare under pass, inklusive att sätta upp onlineklassrum och samla in återkoppling.", "Administrera anmälningar och uppföljningar av lärlingsutbildningar med utbildningsleverantörer." ], "qualifications": [ "En kvalifikation på nivå 3, en lärlingsutbildning inom lärande och utveckling eller motsvarande erfarenhet.", "Erfarenhet av administration och av att använda en lärplattform eller liknande." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 289, "jobEvaluationNotes": "", "selfAssessmentFile": "learning-and-development-specialist--band-4--learning-and-development-coordinator.tsv" }, { "id": "learning-and-development-officer", "slug": "handläggare-för-lärande-och-utveckling", "title": "Handläggare för lärande och utveckling", "band": "5", "summary": "Utformar och håller lärande för en rad personalgrupper, inklusive digitala färdigheter och systemutbildning, och utvärderar dess effekt.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Hålla utbildning på plats och online, såsom introduktion, digitala färdigheter och grunder i ledarskap.", "Bygga e-learning och korta guider i lärplattformen och göra dem tillgängliga.", "Arbeta med digitala team för att planera och hålla utbildning i nya kliniska system och verksamhetssystem före driftsättning.", "Stödja chefer att identifiera teamets lärandebehov och planera utveckling.", "Utvärdera kurser och förbättra dem med hjälp av återkoppling och resultat.", "Samordna lärlingsutbildningar tillsammans med utbildningsleverantörer, deltagare och chefer." ], "qualifications": [ "En erkänd kvalifikation inom lärande och utveckling eller utbildning, eller motsvarande erfarenhet.", "Erfarenhet av att utforma och hålla utbildning för vuxna, på plats och online." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "Människor är nivå 3 eftersom arbetet undervisar i grundläggande utbildning som huvuduppgift; forskning är nivå 2 eftersom det regelbundet utvärderar lärande.", "selfAssessmentFile": "learning-and-development-specialist--band-5--learning-and-development-officer.tsv" }, { "id": "learning-and-development-specialist", "slug": "specialist-inom-lärande-och-utveckling", "title": "Specialist inom lärande och utveckling", "band": "6", "summary": "Leder analys, utformning och utvärdering av lärprogram för ett större område, såsom ledarskap, digitala färdigheter eller systemutbildning, med stor handlingsfrihet inom lärandestrategin.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Analysera lärandebehov för en personalgrupp eller profession, med analys av kompetensgap mot den här referensen.", "Utforma blandade lärprogram med tydliga mål, från e-learning till coachning och övning på arbetsplatsen.", "Utforma utbildningsstrategier för stora förändringar av kliniska system, inklusive nätverk av superanvändare.", "Utvärdera lärandets effekt på färdigheter, prestation och tjänster och rapportera den.", "Beställa och kvalitetssäkra externa utbildningsleverantörer.", "Coacha och utveckla handläggare för lärande och utveckling." ], "qualifications": [ "En erkänd kvalifikation inom lärande och utveckling på mellannivå eller avancerad nivå, eller motsvarande erfarenhet.", "Betydande erfarenhet av att utforma och utvärdera lärprogram." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "working", "levelNumber": 2 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 429, "jobEvaluationNotes": "Människor är nivå 4 eftersom det är huvuduppgiften att utforma utbildningsprogram.", "selfAssessmentFile": "learning-and-development-specialist--band-6--learning-and-development-specialist.tsv" }, { "id": "digital-skills-lead", "slug": "ansvarig-för-digitala-färdigheter", "title": "Ansvarig för digitala färdigheter", "band": "7", "summary": "Leder organisationens program för att utveckla digitala färdigheter, datakunskaper och teknikkunskaper, för specialistyrken och för hela arbetsstyrkan, med kompetensramverk för att planera karriärer och täcka gap.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda programmet för digitala färdigheter, inklusive digital kunnighet för all personal och utveckling för digitala yrken, dataområdet och teknikyrken.", "Genomföra analys av kompetensgap över digitala team med rollprofilerna och färdigheterna i den här referensen och rapportera resultaten.", "Utforma karriärvägar från lärlingsutbildningar till seniora roller, kopplade till band och arbetsvärdering.", "Bygga partnerskap med universitet, högskolor och utbildningsleverantörer och utnyttja medel för lärlingsutbildning fullt ut.", "Förvalta budgeten för digitala färdigheter och utvärdera avkastningen på investeringen.", "Leda ett litet team av personal inom lärande och utveckling." ], "qualifications": [ "En erkänd kvalifikation inom lärande och utveckling på avancerad nivå, eller motsvarande erfarenhet.", "Betydande erfarenhet av att bygga kompetensprogram, helst inom digitala yrken, dataområdet eller teknik." ], "skills": [ { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "expert", "levelNumber": 4 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "working", "levelNumber": 2 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 476, "jobEvaluationNotes": "", "selfAssessmentFile": "learning-and-development-specialist--band-7--digital-skills-lead.tsv" }, { "id": "head-of-learning", "slug": "chef-för-lärande", "title": "Chef för lärande", "band": "8a", "summary": "Leder lärande och utveckling i organisationen, fastställer strategin för lärande och leder teamet för lärande, budgeten och systemen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa organisationens strategi för lärande, kopplad till personalstrategin och bemanningsplanen.", "Leda och förvalta teamet för lärande och utveckling och dess tjänster, inklusive obligatorisk utbildning och lärplattformen.", "Hålla budgeten för lärande, inklusive medel för lärlingsutbildning och utgifter för extern utbildning.", "Rapportera lärandeaktivitet, efterlevnad och effekt till ledningens kommittéer.", "Leda program för ledar- och chefsutveckling tillsammans med kollegor inom organisationsutveckling.", "Se till att lärande är tillgängligt, inkluderande och tillgängligt för personal vid varje skift." ], "qualifications": [ "En erkänd kvalifikation inom lärande och utveckling eller HR på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda tjänster för lärande." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "expert", "levelNumber": 4 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "5", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Människor är nivå 5 eftersom arbetet förvaltar utbildning i hela organisationen.", "selfAssessmentFile": "learning-and-development-specialist--band-8a--head-of-learning.tsv" } ], "sources": [] }, { "id": "head-of-people", "slug": "personalchef", "title": "Personalchef", "family": "human-resources", "summary": "Personalchefen och personalledningsgruppen fastställer organisationens personalstrategi och leder dess funktioner för HR, rekrytering, lärande, organisationsutveckling och arbetsstyrka. De ger styrelsen råd om kultur, arbetsstyrka och risker i anställning och ser till att organisationen kan attrahera, utveckla och behålla de människor den behöver för att leverera trygga digitala hälso- och vårdtjänster.", "healthContext": [ "Organisationen konkurrerar med andra sektorer om knappa digitala talanger, datatalanger och tekniktalanger, så personalledare balanserar lönerregler och arbetsvärdering mot flexibelt arbete, karriärvägar och ett starkt syfte.", "Tjänster som går dygnet runt beror på trygg bemanning, hållbara scheman och personalens välmående, som styrelsen förväntar sig att personalledare följer upp och förbättrar.", "Kultur påverkar patientsäkerheten, så personalledare kopplar personalens upplevelse, att våga säga ifrån och inkludering till vårdens kvalitet.", "Bemanningsplaner görs tillsammans med partner i hela hälso- och sjukvårdssystemet, och personal kan flytta mellan organisationer när tjänster förändras.", "Bandad lön med arbetsvärdering innebär att nya och föränderliga digitala roller måste värderas konsekvent och att lönebeslut måste klara granskning av lika lön." ], "pcfRole": null, "esco": [ "f605bcd2-90b6-45a0-a558-d05016d68a77" ], "levels": [ { "id": "head-of-hr", "slug": "chef-för-hr", "title": "Chef för HR", "band": "8c", "summary": "Leder en stor del av personalfunktionen, såsom HR-verksamhet, arbetsgivar- och arbetstagarrelationer och affärspartnerskap, och fastställer dess standarder. Kallas även biträdande personaldirektör.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda HR-verksamhet, affärspartnerskap och arbetsgivar- och arbetstagarrelationer och leda flera teamledare.", "Fastställa personalpolicyer och organisationens förhållningssätt till arbetsrätt och risk.", "Leda partnerskap och förhandlingar med personalföreträdare.", "Överblicka de allvarligaste ärendena, inklusive sådana som rör seniora medarbetare eller rättsliga anspråk.", "Leda rapportering om arbetsstyrkan till kommittéer, inklusive rapportering om likabehandling och löneskillnader.", "Hålla budgeten för de HR-tjänster du leder och förbättra deras valuta för pengarna." ], "qualifications": [ "En erkänd HR-kvalifikation på avancerad nivå, eller en masterexamen i HR eller ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda HR-tjänster på senior nivå." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "Kommunikation är nivå 6 för att förhandla om mycket kontroversiella frågor med personalföreträdare; känslomässig ansträngning är nivå 3 för tät exponering för allvarliga ärenden om arbetsgivar- och arbetstagarrelationer.", "selfAssessmentFile": "head-of-people--band-8c--head-of-hr.tsv" }, { "id": "deputy-director-of-people", "slug": "biträdande-personaldirektör", "title": "Biträdande personaldirektör", "band": "8d", "summary": "Är ställföreträdare för personaldirektören och leder flera personalfunktioner, såsom bemanningsplanering, lärande, organisationsutveckling och belöning, i hela organisationen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Vara ställföreträdare för personaldirektören, även i styrelsens kommittéer.", "Leda bemanningsplanering, lärande, organisationsutveckling och belöning i hela organisationen.", "Leda bemanningsplanen för digitala yrken, dataområdet och teknikyrken, med analys av kompetensgap för att fastställa prioriteringar för rekrytering, utveckling och bibehållande.", "Leda organisationens belöningsstrategi, arbetsvärdering och kvalitetssäkring av lika lön inom det överenskomna lönerammverket.", "Leda program för kultur, engagemang och inkludering och mäta deras effekt.", "Hålla budgetar för flera personaltjänster och leda deras förbättring." ], "qualifications": [ "En erkänd HR-kvalifikation på avancerad nivå, eller en masterexamen i HR eller ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda flera personalfunktioner." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "expert", "levelNumber": 4 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 681, "jobEvaluationNotes": "", "selfAssessmentFile": "head-of-people--band-8d--deputy-director-of-people.tsv" }, { "id": "director-of-people", "slug": "personaldirektör", "title": "Personaldirektör", "band": "9", "summary": "Är den verkställande ledaren för personal, kultur och arbetsstyrka, ansvarig inför den verkställande direktören och styrelsen för personalstrategin och hela personalfunktionen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa organisationens personalstrategi och kultur och leda personalfunktionen.", "Ge styrelsen råd om arbetsstyrka, kultur, risker i anställning och strategins effekter på personalen.", "Leda organisationens svar på knappa digitala färdigheter och datakunskaper, tillsammans med den digitala chefen.", "Se till att organisationen uppfyller sina lagliga plikter som arbetsgivare, inklusive likabehandling samt hälsa och säkerhet i arbetet.", "Företräda organisationen i personalfrågor hos hälso- och vårdpartner, tillsynsmyndigheter och personalföreträdare.", "Hålla personaldirektoratets budget och fastställa kostnadskontroller för arbetsstyrkan tillsammans med ekonomidirektören." ], "qualifications": [ "En erkänd HR-kvalifikation på högsta nivå, eller en masterexamen i HR eller ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda en personalfunktion på ledningsnivå." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "5", "people": "6", "information-resources": "4", "research": "1", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 739, "jobEvaluationNotes": "Människor är nivå 6 för organisationsövergripande ansvar för organisationens personal och HR-funktion.", "selfAssessmentFile": "head-of-people--band-9--director-of-people.tsv" } ], "sources": [] }, { "id": "procurement-officer", "slug": "upphandlare", "title": "Upphandlare", "family": "procurement", "summary": "Upphandlare hjälper organisationen att köpa de varor och tjänster den behöver, lagligt och till bra värde, från rutininköp till formella anbudsupphandlingar. I en digital hälso- och sjukvårdsorganisation går mycket av utgifterna till programvara, molntjänster, licenser, enheter och tekniktjänster, så de arbetar nära kollegor inom digitalt, informationsstyrning och klinisk säkerhet såväl som med budgetansvariga.", "healthContext": [ "Regler för offentlig upphandling gäller organisationens utgifter, så varje inköp måste följa rätt väg, föra ett tydligt granskningsspår och behandla leverantörer rättvist.", "Många inköp är digitala, såsom programvarulicenser, molnabonnemang och enheter, och behöver kontroller av säkerhet, dataskydd och klinisk säkerhet före avtal.", "Leverantörer av kliniska system kan hålla patientdata, så avtal behöver tydliga villkor om dataskydd, dataägande och återlämnande av data.", "Att köpa genom ramavtal och dynamiska inköpssystem byggda för offentlig sektor kan spara tid, men avrop måste ändå följa varje ramavtals regler.", "Offentliga utgifter måste visa valuta för pengarna och socialt värde, såsom lokala jobb, kompetens och lägre koldioxidutsläpp." ], "pcfRole": null, "esco": [ "c9b2b0a7-0adc-4ca7-bf7c-dc95e18aeac7", "29fa406d-de89-4515-be8d-0fe7bda993f1" ], "levels": [ { "id": "procurement-assistant", "slug": "upphandlingsassistent", "title": "Upphandlingsassistent", "band": "3", "summary": "Ger inköps- och administrativt stöd enligt fastställda rutiner, med en upphandlare i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Skapa och ändra inköpsorder i inköpssystemet och kontrollera dem mot avtal och godkännanden.", "Lösa rutinfrågor om fakturor och kvittering med leverantörer, budgetansvariga och ekonomi.", "Inhämta offerter för inköp av lågt värde enligt organisationens regler.", "Hålla leverantörsregister, kataloger och avtalsregistret uppdaterade.", "Besvara rutinfrågor från personal om hur man köper." ], "qualifications": [ "En kvalifikation på nivå 2 eller 3, en lärlingsutbildning inom upphandling eller motsvarande erfarenhet.", "Erfarenhet av noggrant administrativt arbete eller ekonomiarbete." ], "skills": [ { "id": "proc-purchase-to-pay", "slug": "proc-purchase-to-pay", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "awareness", "levelNumber": 1 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "awareness", "levelNumber": 1 }, { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "Ekonomiska resurser är nivå 2 eftersom arbetet skapar och ändrar order som binder utgifter som andra har godkänt.", "selfAssessmentFile": "procurement-officer--band-3--procurement-assistant.tsv" }, { "id": "buyer", "slug": "inköpare", "title": "Inköpare", "band": "4", "summary": "Köper varor och tjänster genom offerter och avrop från ramavtal, inklusive standardprogramvara, enheter och licenser, inom fastställda rutiner.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Genomföra offertförfrågningar och förnyade konkurrensutsättningar under ramavtal, med standardmallar och det elektroniska anbudssystemet.", "Köpa standardprogramvara, enheter och licenser och följa upp förnyelser och antal licenser.", "Kontrollera att standardkrav på säkerhet, dataskydd och tillgänglighet ingår före inköp.", "Förhandla priser och villkor för rutininköp.", "Föra ett tydligt granskningsspår och publicera meddelanden om tilldelning av avtal där reglerna kräver det.", "Analysera utgiftsdata för att hitta inköp utanför avtal och föreslå bättre vägar." ], "qualifications": [ "En kvalifikation inom upphandling på certifikatnivå, en lärlingsutbildning inom upphandling eller motsvarande erfarenhet.", "Erfarenhet av att köpa genom offerter eller ramavtal." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "working", "levelNumber": 2 }, { "id": "proc-purchase-to-pay", "slug": "proc-purchase-to-pay", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 279, "jobEvaluationNotes": "Ekonomiska resurser är nivå 3 eftersom arbetet köper varor och tjänster för budgetansvarigas räkning.", "selfAssessmentFile": "procurement-officer--band-4--buyer.tsv" }, { "id": "procurement-officer", "slug": "upphandlare-officer", "title": "Upphandlare (officer)", "band": "5", "summary": "Driver upphandlingar av måttligt värde och måttlig komplexitet, inklusive formella anbudsupphandlingar, från planering till tilldelning av avtal, med en senior upphandlare tillgänglig för råd.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Genomföra formella anbudsupphandlingar och ramavtalsupphandlingar från planering till tilldelning och hantera tidplaner och förtydligande frågor.", "Hjälpa budgetansvariga att skriva tydliga, utfallsbaserade kravspecifikationer, inklusive tekniska krav och krav på dataskydd.", "Sätta upp utvärdering, kontrollera anbud för överensstämmelse, stödja utvärderare och föra protokoll från kalibreringen.", "Skriva tilldelningsrapporter och återkoppling till anbudsgivare och hantera avtalsspärren.", "Ta med frågor om socialt värde och hållbarhet som passar avtalet.", "Lämna över avtal till avtalsansvariga med tydliga planer för igångsättning och utträde.", "Utbilda budgetansvariga i hur man köper och leda upphandlingsassistenter." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på mellannivå, eller motsvarande erfarenhet.", "Erfarenhet av att genomföra formella anbudsupphandlingar enligt regler för offentlig upphandling." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 351, "jobEvaluationNotes": "", "selfAssessmentFile": "procurement-officer--band-5--procurement-officer.tsv" }, { "id": "senior-procurement-officer", "slug": "senior-upphandlare", "title": "Senior upphandlare", "band": "6", "summary": "Leder komplexa upphandlingar, såsom kliniska system, molntjänster och tekniktjänster, och ger råd om rätt väg till marknaden, med stor handlingsfrihet inom upphandlingspolicyn.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda komplexa och högvärdiga upphandlingar och välja rätt väg till marknaden och förfarande.", "Leda tidig marknadsdialog och begäranden om information och hålla konkurrensen rättvis.", "Utforma utvärderingskriterier och viktningar tillsammans med ledare för teknik, klinik och informationsstyrning och leda kalibreringen.", "Se till att avtal om teknik innehåller villkor om interoperabilitet, säkerhet, dataägande, utträde och återlämnande av data.", "Förhandla med anbudsgivare där förfarandet tillåter det och komma överens om slutliga villkor.", "Ge råd om avtalsändringar, förlängningar och direkttilldelningar och risken för överprövning.", "Coacha och kontrollera upphandlares och inköpares arbete." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på avancerad nivå, eller motsvarande erfarenhet.", "Betydande erfarenhet av att leda komplexa upphandlingar, helst av teknik eller kliniska system." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 422, "jobEvaluationNotes": "", "selfAssessmentFile": "procurement-officer--band-6--senior-procurement-officer.tsv" } ], "sources": [] }, { "id": "category-manager", "slug": "kategoriansvarig", "title": "Kategoriansvarig", "family": "procurement", "summary": "Kategoriansvariga planerar och förvaltar en kategori av organisationens utgifter, såsom programvara och moln, tekniktjänster, enheter eller kliniska system, över flera år. De samlar efterfrågan, förstår leverantörsmarknaden, formar krav tillsammans med digitala och kliniska ledare och planerar upphandlingar och förnyelser så att organisationen får valuta för pengarna, undviker inlåsning och håller sina tjänster trygga och igång.", "healthContext": [ "Teknik är ett av organisationens största och snabbast växande utgiftsområden, och mycket av det är abonnemang som förnyas varje år.", "Kliniska system är svåra att byta ut, så kategoriplaner börjar tidigt, prövar marknaden och planerar för interoperabilitet och portabilitet av data för att hålla framtida konkurrens möjlig.", "Moln- och programvaruavtal måste uppfylla krav på säkerhet, dataskydd och dataplacering för hälsodata.", "Regler för offentlig upphandling gäller, och många kategorier köps genom ramavtal för offentlig sektor, så kategoriansvariga väljer rätt väg för varje behov.", "Kategoristrategier omfattar socialt värde och minskade koldioxidutsläpp, såsom återanvändning av enheter och grönare datacenter." ], "pcfRole": null, "esco": [ "0561328b-875b-4ae2-9ba1-9af9049aef01", "cb4f98c8-6b8d-41d8-87eb-a2a2033a3a25" ], "levels": [ { "id": "category-manager-digital-and-technology", "slug": "kategoriansvarig-digitalt-och-teknik", "title": "Kategoriansvarig (digitalt och teknik)", "band": "8a", "summary": "Förvaltar en kategori av digitala utgifter och teknikutgifter, såsom programvara, moln, enheter eller tekniktjänster, med en kategoristrategi som överenskommits med digitala ledare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Skriva och genomföra kategoristrategin för digitala utgifter och teknikutgifter tillsammans med budgetansvariga och tekniska ledare.", "Analysera utgifter, avtal, licenser och förnyelser över kategorin och planera flödet av upphandlingar.", "Leda de mest komplexa upphandlingarna i kategorin, såsom molnplattformar och kliniska system.", "Analysera leverantörsmarknader och leda tidig marknadsdialog.", "Förhandla kommersiella modeller, såsom företagslicenser och förbrukningsbaserad prissättning, och följa upp besparingar och värde.", "Se till att avtal innehåller villkor om interoperabilitet, dataägande, utträde och återlämnande av data som undviker inlåsning.", "Rapportera kategorins prestation, risker och besparingar till upphandlingschefen och digitala ledare.", "Coacha och leda upphandlare och inköpare som arbetar i kategorin." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Betydande erfarenhet av att köpa digitala tjänster och tekniktjänster." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8a. Kunskap, analys och handlingsfrihet poängsätts enligt profilen för band 8a eftersom arbetet leder de mest komplexa teknikupphandlingarna i kategorin. Ekonomiska resurser är nivå 4 eftersom arbetet fastställer hur en större kategori av organisationens utgifter köps; forskning är nivå 2 för regelbunden marknadsanalys.", "selfAssessmentFile": "category-manager--band-8a--category-manager-digital-and-technology.tsv" }, { "id": "senior-category-manager", "slug": "senior-kategoriansvarig", "title": "Senior kategoriansvarig", "band": "8b", "summary": "Förvaltar flera kategorier, eller organisationens största och mest riskfyllda kategori, och leder gemensamma inköp med andra organisationer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda kategoristrategier för flera kategorier, eller för strategiska tekniska system och kliniska system.", "Leda högvärdiga och högriskfyllda upphandlingar och förhandlingar, inklusive strategiska plattformar och företagsavtal.", "Leda gemensamma upphandlingar med andra hälso- och vårdorganisationer.", "Ge digitala och kliniska ledare råd om de kommersiella riskerna och kostnaderna med tekniska val.", "Fastställa mål för socialt värde och hållbarhet för de kategorier du leder.", "Ha linjeansvar för och utveckla kategoriansvariga och upphandlare." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av kategoriförvaltning och komplex teknikupphandling." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8b. Planering är nivå 5 för fleråriga kategoristrategier, ekonomiska resurser är nivå 5 eftersom arbetet fastställer hur utgifter köps över flera kategorier och tjänster, och människor är nivå 4 eftersom det har linjeansvar för kategoriansvariga.", "selfAssessmentFile": "category-manager--band-8b--senior-category-manager.tsv" }, { "id": "head-of-category", "slug": "chef-för-kategorier", "title": "Chef för kategorier", "band": "8c", "summary": "Leder kategoriförvaltningen över organisationens utgifter, fastställer ansatsen för kategorier och leder kategoriteamet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa ansatsen för kategoriförvaltning och flödet av upphandlingar i hela organisationen.", "Leda och förvalta kategoriansvariga och deras team.", "Se till att kategoristrategier stöder organisationens digitala, kliniska och ekonomiska planer.", "Rapportera besparingar, valuta för pengarna, socialt värde och kommersiella risker till ledningens kommittéer.", "Leda relationerna med köpande organisationer inom offentlig sektor och ramavtalsleverantörer.", "Hålla budgeten för kategoriteamet.", "Ge verkställande direktörer råd om kategoriprioriteringar och de kommersiella riskerna med större investeringar." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda kategoriteam." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8c. Kommunikation är nivå 6 för mycket kontroversiella förhandlingar och rapportering till ledningen; policy är nivå 5 och handlingsfrihet nivå 6 eftersom arbetet fastställer ansatsen för kategoriförvaltning för hela organisationen. Ekonomiska resurser är nivå 5 eftersom arbetet fastställer hur utgifter köps över flera tjänster.", "selfAssessmentFile": "category-manager--band-8c--head-of-category.tsv" } ], "sources": [] }, { "id": "contract-manager", "slug": "avtalsansvarig", "title": "Avtalsansvarig", "family": "procurement", "summary": "Avtalsansvariga ser till att organisationen får det den betalar för efter att ett avtal har tecknats. De förvaltar leverantörers prestation, betalningar, ändringar, tvister, förnyelser och utträde och bygger relationer med nyckelleverantörer. I en digital hälso- och sjukvårdsorganisation gäller många av de viktigaste avtalen kliniska system, molndrift och tekniktjänster som patienter och personal förlitar sig på varje dag.", "healthContext": [ "Avbrott eller fel i kliniska system kan påverka patientvården, så avtalsansvariga följer tillgänglighet, incidenthantering och supportnivåer noga och använder avtalsmässiga åtgärder vid behov.", "Leverantörer behandlar ofta patientdata, så avtal förvaltas tillsammans med kollegor inom informationsstyrning och säkerhet, inklusive villkor om dataskydd, revisioner och hantering av dataintrång.", "Utträde och återlämnande av data måste planeras från början, så att patientjournaler kan flyttas till ett nytt system i ett användbart format och gamla kopior raderas säkert.", "Avtalsändringar måste följa regler för offentlig upphandling, så avtalsansvariga kontrollerar om en ändring kräver en ny upphandling.", "Leverantörers releaser kan förändra hur ett kliniskt system beter sig, så avtalsansvariga ser till att leverantörer uppfyller sina åtaganden om klinisk säkerhet." ], "pcfRole": null, "esco": [ "2c9939ef-ebab-4111-8f27-605ae8782791" ], "levels": [ { "id": "contract-manager", "slug": "avtalsansvarig", "title": "Avtalsansvarig", "band": "7", "summary": "Förvaltar en portfölj av avtal, inklusive avtal om teknik och kliniska system, från igångsättning till förnyelse, inom ramverket för avtalsförvaltning. Kallas även avtalshandläggare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta en portfölj av avtal och hålla avtalsregistret, dokumenten och nyckeldatum aktuella.", "Genomföra regelbundna prestationsgenomgångar med leverantörer, med servicenivåer och nyckeltal.", "Kontrollera fakturor mot avtalsvillkor och lösa faktureringstvister.", "Förhandla och hantera avtalsändringar och tillägg inom upphandlingsreglerna.", "Följa upp licensanvändning, förnyelser och uppsägningstider och planera förnyelser och ny upphandling över portföljen.", "Hålla utträdesplaner och dataregister uppdaterade för varje avtal.", "Arbeta med kollegor inom informationsstyrning och säkerhet om leverantörers kontroller av dataskydd och säkerhet." ], "qualifications": [ "En erkänd kvalifikation inom upphandling eller avtalsförvaltning på avancerad nivå, eller motsvarande erfarenhet.", "Erfarenhet av att förvalta tjänsteavtal, helst för teknik." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "5", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 485, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 7. Analys är nivå 5 för bedömningar av komplexa avtalsvillkor och tvister, planering är nivå 4 för förnyelser över portföljen och ekonomiska resurser är nivå 4 eftersom arbetet förvaltar utgifterna i en portfölj av tjänsteavtal.", "selfAssessmentFile": "contract-manager--band-7--contract-manager.tsv" }, { "id": "senior-contract-manager", "slug": "senior-avtalsansvarig", "title": "Senior avtalsansvarig", "band": "8a", "summary": "Förvaltar organisationens strategiska och högriskfyllda avtal, såsom den elektroniska patientjournalen och molndrift, och leder relationerna med nyckelleverantörer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta strategiska avtal för kliniska system och tekniktjänster, inklusive igångsättning av nya avtal.", "Leda strategiska genomgångar med nyckelleverantörer som omfattar prestation, färdplan, risker och förbättringsplaner.", "Använda avtalsmässiga åtgärder, såsom servicekrediter och åtgärdsplaner, när prestationen brister.", "Förhandla avtalsändringar, förnyelser och förlikning av tvister.", "Skriva och testa utträdes- och övergångsplaner, inklusive återlämnande av data i standardformat och säker radering.", "Bedöma leverantörsrisker, såsom ekonomisk hälsa, cybersäkerhet och leverantörskedja, och planera för leverantörshaveri.", "Coacha och leda avtalsansvariga." ], "qualifications": [ "En erkänd kvalifikation inom upphandling eller avtalsförvaltning på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Betydande erfarenhet av att förvalta strategiska teknikavtal eller avtal om uthyrda tjänster." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8a. Kunskap, analys och handlingsfrihet poängsätts enligt profilen för band 8a eftersom arbetet förvaltar organisationens strategiska avtal med liten tillsyn. Ekonomiska resurser är nivå 4 eftersom arbetet förvaltar utgifterna och tillgångarna i högvärdiga tjänsteavtal.", "selfAssessmentFile": "contract-manager--band-8a--senior-contract-manager.tsv" }, { "id": "lead-contract-manager", "slug": "ledande-avtalsansvarig", "title": "Ledande avtalsansvarig", "band": "8b", "summary": "Leder avtals- och leverantörsförvaltning i organisationen, fastställer ramverket för avtalsförvaltning och leder avtalsteamet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa organisationens ramverk, standarder och verktyg för avtalsförvaltning.", "Leda teamet för avtalsförvaltning och dess portfölj av avtal.", "Leda förvaltningen av de mest kritiska leverantörsrelationerna och lösa större tvister.", "Fastställa standarder för utträdesplanering och återlämnande av data och leda utträden ur strategiska avtal.", "Rapportera avtalsprestation, leverantörsrisk och besparingar till ledningens kommittéer.", "Ge råd om uppsägning, ny upphandling och leverantörshaveri." ], "qualifications": [ "En erkänd kvalifikation inom upphandling eller avtalsförvaltning på avancerad nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda avtalsförvaltning för komplexa tjänster." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8b. Planering är nivå 5 för det organisationsövergripande ramverket för avtalsförvaltning, ekonomiska resurser är nivå 5 eftersom arbetet överblickar avtal över många tjänster och människor är nivå 4 eftersom det har linjeansvar för avtalsteamet.", "selfAssessmentFile": "contract-manager--band-8b--lead-contract-manager.tsv" } ], "sources": [] }, { "id": "head-of-procurement", "slug": "upphandlingschef", "title": "Upphandlingschef", "family": "procurement", "summary": "Upphandlingschefen och den kommersiella ledningsgruppen leder hur organisationen köper varor och tjänster och förvaltar sina leverantörer. De fastställer upphandlingspolicy och kommersiell strategi, ser till att utgifter är lagliga och ger valuta för pengarna och ger styrelsen råd om kommersiell risk. I en digital hälso- och sjukvårdsorganisation ägnar de särskild uppmärksamhet åt avtal om teknik och kliniska system, leverantörers motståndskraft och utträde.", "healthContext": [ "Stora avtal om teknik och kliniska system kan forma tjänster i ett decennium, så kommersiella ledare planerar för interoperabilitet, portabilitet och framtida konkurrens från början.", "Kritiska leverantörer stöder tjänster som går dygnet runt, så leverantörshaveri och cyberincidenter i leverantörskedjan är risker på styrelsenivå.", "Regler för offentlig upphandling gäller, och organisationen måste kunna försvara sina upphandlingsbeslut om de överprövas.", "Organisationen förväntas skapa socialt värde och minska koldioxidutsläppen genom sina utgifter.", "Kommersiella ledare arbetar ofta med andra hälso- och vårdorganisationer om gemensamma inköp och delade avtal." ], "pcfRole": null, "esco": [ "91f93dc4-1b71-4053-b6fb-c579ec19303a", "377865f0-c327-4599-8c7e-d428c6588edf" ], "levels": [ { "id": "head-of-procurement", "slug": "upphandlingschef", "title": "Upphandlingschef", "band": "8c", "summary": "Leder upphandlingsfunktionen, fastställer upphandlingsrutiner och standarder och leder upphandlings- och inköpsteamen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda och förvalta upphandlings- och inköpsteamen.", "Fastställa organisationens upphandlingsrutiner, mallar och tröskelvärden, i linje med regler för offentlig upphandling och ekonomiska regler.", "Kvalitetssäkra de mest komplexa och högvärdiga upphandlingarna och deras tilldelningsbeslut.", "Förvalta flödet av upphandlingar och se till att upphandlingar startar i tid.", "Rapportera efterlevnad av upphandling, besparingar och socialt värde till revisionskommittén.", "Hålla upphandlingsteamets budget och utveckla teamets färdigheter." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på högsta nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda upphandling enligt regler för offentlig upphandling." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "proc-category-management", "slug": "proc-category-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8c. Policy är nivå 5 eftersom arbetet fastställer upphandlingsrutiner för hela organisationen, och handlingsfrihet är nivå 6 eftersom det tolkar upphandlingsregler och strategi för att fastställa organisationens standarder. Ekonomiska resurser är nivå 5 eftersom det styr hur utgifter köps över många tjänster; kommunikation är nivå 6 för kontroversiella tilldelningsbeslut och överprövningar.", "selfAssessmentFile": "head-of-procurement--band-8c--head-of-procurement.tsv" }, { "id": "head-of-commercial", "slug": "kommersiell-chef", "title": "Kommersiell chef", "band": "8d", "summary": "Leder upphandling, kategoriförvaltning och avtalsförvaltning tillsammans som en kommersiell funktion och fastställer den kommersiella strategin.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda den kommersiella funktionen, inklusive upphandling, kategoriförvaltning och avtalsförvaltning.", "Fastställa den kommersiella strategin, inklusive ansatsen till teknik- och molnavtal och inlåsning.", "Leda förhandlingar med strategiska leverantörer, såsom leverantörer av kliniska system och moln.", "Leda svaret på leverantörshaveri och allvarliga avtalstvister.", "Ge verkställande direktörer råd om kommersiell risk, valuta för pengarna och det kommersiella underlaget för större investeringar.", "Leda gemensamt kommersiellt arbete med andra hälso- och vårdorganisationer." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på högsta nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda kommersiella funktioner." ], "skills": [ { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 703, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 8d. Kunskap är nivå 8 för kunskap över upphandling, kategoriförvaltning, avtalsförvaltning och kommersiell rätt, och handlingsfrihet är nivå 6 eftersom arbetet fastställer den kommersiella strategin. Kommunikation är nivå 6 för att förhandla om mycket kontroversiella kommersiella frågor med strategiska leverantörer.", "selfAssessmentFile": "head-of-procurement--band-8d--head-of-commercial.tsv" }, { "id": "director-of-procurement-and-commercial", "slug": "direktör-för-upphandling-och-kommersiella-frågor", "title": "Direktör för upphandling och kommersiella frågor", "band": "9", "summary": "Är organisationens senior kommersiella ledare, ansvarig för policy för upphandling och kommersiella frågor, och ger styrelsen råd om kommersiell strategi och risk.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa organisationens policy och strategi för upphandling och kommersiella frågor, godkända av styrelsen.", "Ge styrelsen och ledningsgruppen råd om kommersiell strategi, risk och de största avtalen och investeringarna.", "Kvalitetssäkra organisationens efterlevnad av regler för offentlig upphandling och dess beredskap att försvara överprövningar.", "Leda ledningsrelationerna med strategiska leverantörer och köpande organisationer inom offentlig sektor.", "Fastställa mål för socialt värde och hållbar upphandling och rapportera utfall till styrelsen.", "Leda och utveckla den kommersiella ledningsgruppen och organisationens kommersiella kompetens.", "Vara ansvarig för organisationens kommersiella åtaganden och avtalsportfölj över alla tjänster." ], "qualifications": [ "En erkänd yrkeskvalifikation inom upphandling på högsta nivå, eller en masterexamen i ett närliggande ämne, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda kommersiella funktioner på ledningsnivå." ], "skills": [ { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "6", "people": "5", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 739, "jobEvaluationNotes": "Annonser inom hälso- och sjukvården placerar rollen i band 9. Policy är nivå 6 för organisationsövergripande ansvar för policy för upphandling och kommersiella frågor, ekonomiska resurser är nivå 6 för organisationsövergripande ansvar för organisationens kommersiella åtaganden, och handlingsfrihet är nivå 6 eftersom arbetet fastställer kommersiella mål och standarder. Känslomässig ansträngning är nivå 2 för tillfällig exponering för påfrestande tvister, leverantörshaveri och överprövningar.", "selfAssessmentFile": "head-of-procurement--band-9--director-of-procurement-and-commercial.tsv" } ], "sources": [] }, { "id": "administrator", "slug": "administratör", "title": "Administratör", "family": "corporate-services", "summary": "Administratörer håller team och tjänster igång genom att hantera organisationens dagliga administration: korrespondens, kalendrar, möten, journaler, datainmatning, beställningar och förfrågningar. I en digital hälso- och sjukvårdsorganisation stödjer de digitala, kliniska och verksamhetsteam och hanterar ofta konfidentiell information om patienter och personal.", "healthContext": [ "Administratörer ser ofta konfidentiell patientinformation och personalinformation, så de följer reglerna för informationsstyrning noga.", "Förfrågningar kan komma från patienter, vårdpersonal och allmänheten, och en del som ringer kan vara oroliga eller upprörda.", "Korrekta register och datainmatning är viktiga, eftersom fel kan flöda in i kliniska system, rapporter och betalningar.", "Många administrativa processer flyttar till digitala verktyg, så administratörer hjälper till att testa och ta i bruk nya arbetssätt." ], "pcfRole": null, "esco": [ "044d78cc-f62f-4532-83a5-8e04f2889652", "6c999fc7-c6b7-4ef3-a4b9-af124a1783a2" ], "levels": [ { "id": "administrative-assistant", "slug": "administrativ-assistent", "title": "Administrativ assistent", "band": "2", "summary": "Utför rutinmässiga administrativa uppgifter för ett team enligt fastställda rutiner, med handledning i närheten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Besvara samtal och mejl, ta emot korrekta meddelanden och föra förfrågningar vidare till rätt person.", "Föra in och uppdatera data korrekt i teamets system.", "Arkivera och skanna dokument och hålla delade mappar i ordning.", "Boka möten och lokaler och skicka ut underlag.", "Beställa pappersvaror och förnödenheter enligt fastställda rutiner." ], "qualifications": [ "God läs- och skrivförmåga, räknefärdighet och tangentbordskunskaper." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 176, "jobEvaluationNotes": "Fysiska färdigheter poängsätts på nivå 3 för avancerade tangentbordskunskaper, med snabbhet och noggrannhet vid skrivning och datainmatning.", "selfAssessmentFile": "administrator--band-2--administrative-assistant.tsv" }, { "id": "administrator", "slug": "administratör", "title": "Administratör", "band": "3", "summary": "Ger ett team eller en tjänst en fullständig administrativ tjänst, hanterar en rad uppgifter, vissa icke-rutinmässiga, och organiserar sin egen arbetsbelastning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta kalendrar och ordna möten, evenemang och resor för ett team.", "Föra protokoll och åtgärdsanteckningar vid teamets möten och följa upp åtgärder.", "Hantera rutinmässig korrespondens och förfrågningar och utkasta svar där det behövs.", "Underhålla register, uppföljningsverktyg och databaser och ta fram enkla rapporter.", "Hantera beställningar, fakturor och utlägg inom fastställda gränser.", "Visa ny personal teamets administrativa rutiner." ], "qualifications": [ "En kvalifikation på nivå 3 inom administration, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "administrator--band-3--administrator.tsv" }, { "id": "senior-administrator", "slug": "senior-administratör", "title": "Senior administratör", "band": "4", "summary": "Leder administrationen för en tjänst eller direktörsenhet, leder andra administratörer och förbättrar administrativa processer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Samordna den administrativa tjänsten för en direktörsenhet och fördela arbete till administratörer.", "Föra formella protokoll vid ledningsmöten och programmöten.", "Skriva och förbättra administrativa rutiner och mallar.", "Ta fram rapporter ur uppföljningsverktyg och system åt chefer.", "Följa upp utgifter i administrativa budgetar och lyfta avvikelser.", "Utbilda och leda administratörer och lärlingar." ], "qualifications": [ "Betydande administrativ erfarenhet, på en nivå motsvarande en högskoleexamen på grundnivå." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 277, "jobEvaluationNotes": "", "selfAssessmentFile": "administrator--band-4--senior-administrator.tsv" } ], "sources": [] }, { "id": "executive-assistant", "slug": "ledningsassistent", "title": "Ledningsassistent", "family": "corporate-services", "summary": "Chefsassistenter ger seniora ledare administrativt stöd och verksamhetsstöd på hög nivå. De förvaltar kalendrar, korrespondens, möten och underlag, fungerar som kontaktpunkt för ledarens kansli och använder omdöme för att hantera frågor å ledarens vägnar. De hanterar ofta mycket konfidentiell och känslig information.", "healthContext": [ "Seniora ledare inom hälso- och sjukvården hanterar patientsäkerhetsincidenter, klagomål och personalärenden, så chefsassistenter hanterar regelbundet känsligt och konfidentiellt material.", "Ledningskanslier arbetar nära styrelser och kommittéer, så korrekta underlag, protokoll och styrningsregister är viktiga.", "Kalendrar måste ge utrymme för brådskande frågor, såsom allvarliga incidenter och tjänsteavbrott, med kort varsel." ], "pcfRole": null, "esco": [ "2a04a1df-a3b9-403e-a245-e7f93fdddd44" ], "levels": [ { "id": "executive-assistant", "slug": "chefsassistent", "title": "Chefsassistent", "band": "4", "summary": "Ger en direktör eller senior ledare chefsstöd och förvaltar deras kalender, korrespondens och möten.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta en senior ledares kalender, sätta prioriteringar och lösa krockar.", "Hantera korrespondens, utkasta svar och sköta rutinfrågor å ledarens vägnar.", "Förbereda underlag, presentationer och genomgångar inför möten.", "Föra protokoll och följa upp åtgärder för ledarens möten.", "Vara första kontaktpunkt för ledarens kansli med takt och diskretion.", "Ordna resor, evenemang och besök." ], "qualifications": [ "Betydande erfarenhet av administrativt stöd till seniora medarbetare, på en nivå motsvarande en högskoleexamen på grundnivå." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 307, "jobEvaluationNotes": "Kommunikation poängsätts på nivå 4 eftersom arbetet regelbundet hanterar känsliga frågor som kräver takt och övertygelse gentemot seniora interna och externa kontakter.", "selfAssessmentFile": "executive-assistant--band-4--executive-assistant.tsv" }, { "id": "senior-executive-assistant", "slug": "senior-chefsassistent", "title": "Senior chefsassistent", "band": "5", "summary": "Ger den verkställande direktören, ordföranden eller en verkställande direktör chefsstöd och samordnar verksamheten i deras kansli.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta kalendern och prioriteringarna för den verkställande direktören eller en verkställande direktör.", "Hantera känslig korrespondens, inklusive klagomål och frågor från partner och tillsynsmyndigheter.", "Samordna ledningsgruppens möten, underlag och åtgärdsloggar.", "Föra formella protokoll vid ledningens möten och kommittémöten.", "Följa upp åtaganden och tidsfrister i ledningskansliet och driva på framsteg.", "Leda andra assistenter och vikariera över ledningskansliet." ], "qualifications": [ "Omfattande erfarenhet av chefsstöd, på en nivå motsvarande en examen." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 346, "jobEvaluationNotes": "", "selfAssessmentFile": "executive-assistant--band-5--senior-executive-assistant.tsv" }, { "id": "executive-office-manager", "slug": "chef-för-ledningskansli", "title": "Chef för ledningskansli", "band": "6", "summary": "Leder ledningskansliet, dess personal och dess verksamhetscykel och ser till att ledningsgruppen och styrelsen får gott stöd.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda ledningskansliets team, fastställa prioriteringar och stödja deras utveckling.", "Planera ledningsgruppens verksamhetscykel, inklusive framåtblickande planer och underlag.", "Se till att genomgångar, underlag och korrespondens är korrekta, i tid och väl avvägda.", "Samordna ledningens svar på brådskande frågor, såsom allvarliga incidenter och förfrågningar.", "Förvalta ledningskansliets budget och system.", "Förbättra ledningskansliets processer och verktyg." ], "qualifications": [ "Omfattande erfarenhet av chefsstöd och kontorsledning, på en nivå motsvarande en examen." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "5", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 423, "jobEvaluationNotes": "", "selfAssessmentFile": "executive-assistant--band-6--executive-office-manager.tsv" } ], "sources": [] }, { "id": "project-support-officer", "slug": "projektstödjare", "title": "Projektstödjare", "family": "corporate-services", "summary": "Projektstödjande handläggare hjälper projekt och program att löpa smidigt genom att underhålla planer, register och dokument, organisera möten och ta fram rapporter. På seniora nivåer driver de projektkontoret (PMO) och ger ledare en tydlig bild av framsteg, risker och nyttor över organisationens portfölj av digital förändring.", "healthContext": [ "Digitala hälso- och vårdprojekt behöver godkännanden för klinisk säkerhet, informationsstyrning och säkerhet vid bestämda tidpunkter, så projektstödet följer upp dessa som viktiga milstolpar.", "Projekt är ofta beroende av kliniker och vårdpersonal vars tid är begränsad, så det är viktigt att planera kring kliniska scheman och verksamhetens tryck.", "Portföljrapportering hjälper ledare att besluta vilka förändringar som går vidare när kliniska tjänster är under press." ], "pcfRole": null, "esco": [ "5ccb2c34-e860-43a5-9869-342487518115" ], "levels": [ { "id": "project-support-officer", "slug": "projektstödjande-handläggare", "title": "Projektstödjande handläggare", "band": "3", "summary": "Ger administrativt stöd till ett eller flera projekt, underhåller register och organiserar möten under vägledning av en projektledare.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Underhålla projektdokument, med versionshantering, i projektförrådet.", "Uppdatera åtgärds-, risk-, ärende- och beslutsloggar.", "Organisera projektmöten, skicka ut underlag och föra anteckningar om åtgärder.", "Samla in uppdateringar från teamet till lägesrapporter.", "Hantera rutinmässig projektkorrespondens och förfrågningar." ], "qualifications": [ "En kvalifikation på nivå 3 inom administration eller projektstöd, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "project-management", "slug": "project-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-3--project-support-officer.tsv" }, { "id": "project-coordinator", "slug": "projektkoordinator", "title": "Projektkoordinator", "band": "4", "summary": "Samordnar projektkontroller för flera projekt eller ett program, underhåller planer och register och tar fram regelbundna rapporter.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Underhålla projektplaner, register och uppföljningsverktyg för flera projekt.", "Ta fram regelbundna lägesrapporter och höjdpunktsrapporter.", "Följa upp projektbudgetar och utgifter och lyfta avvikelser.", "Kontrollera att projekt följer den överenskomna metoden, inklusive steg för klinisk säkerhet och informationsstyrning.", "Samordna projektstyrgrupper, underlag och åtgärder.", "Stödja projektledare med kommunikation med intressenter." ], "qualifications": [ "En grundkvalifikation i projektledning, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "awareness", "levelNumber": 1 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 285, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-4--project-coordinator.tsv" }, { "id": "pmo-analyst", "slug": "pmo-analytiker", "title": "PMO-analytiker", "band": "5", "summary": "Analyserar framsteg, risk och nyttor över ett program eller en portfölj och driver projektkontorets processer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Analysera framsteg, risker, ärenden, beroenden och nyttor över projekt.", "Ta fram portföljöversikter och rapporter för program- och portföljstyrgrupper.", "Driva processer för planering, ändringskontroll och kvalitetssäkring.", "Hjälpa projektledare att sätta upp projekt med rätt kontroller och dokument.", "Underhålla PMO:ns verktyg, mallar och vägledning.", "Coacha projektstödjande handläggare." ], "qualifications": [ "En kvalifikation i projekt-, program- eller portföljledning, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-5--pmo-analyst.tsv" }, { "id": "pmo-manager", "slug": "pmo-chef", "title": "PMO-chef", "band": "6", "summary": "Leder projektkontoret för ett program eller en portfölj, fastställer standarder och ger ledare pålitlig insikt i leveransen.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda projektkontoret och dess medarbetare.", "Fastställa standarder, metoder och verktyg för projekt och portfölj.", "Ge seniora ledare tydlig insikt i portföljens framsteg, risker och nyttor.", "Driva portföljstyrning, inklusive prioritering, granskningar vid grindar och ändringskontroll.", "Följa upp programbudgetar och resurser och rapportera om dem.", "Coacha projektledare i metod och kontroller." ], "qualifications": [ "En erkänd kvalifikation i projekt-, program- eller portföljledning, eller motsvarande erfarenhet.", "Erfarenhet av att driva ett projektkontor." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "expert", "levelNumber": 4 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-6--pmo-manager.tsv" } ], "sources": [] }, { "id": "governance-and-risk-manager", "slug": "styrnings-och-riskansvarig", "title": "Styrnings- och riskansvarig", "family": "corporate-services", "summary": "Personal inom styrning och risk ser till att organisationen är välskött och har kontroll över sina risker. De stödjer styrelsen och dess kommittéer, driver ramverket och registren för riskhantering, håller policyer och styrningsregister i ordning och samordnar kvalitetssäkring och revision, så att ledare kan fatta välgrundade beslut och visa att de uppfyller sina lagliga och regulatoriska plikter.", "healthContext": [ "Hälso- och sjukvårdsorganisationer bär kliniska risker, informationsrisker, cyberrisker, ekonomiska risker och anseenderisker, så riskramverket måste föra samman dessa för styrelsen.", "Styrelser måste kunna visa att de har försäkran om patientsäkerhet och kvalitet, så personal inom styrning kopplar rapportering om klinisk säkerhet och kvalitet till kommittéer.", "Tillsynsmyndigheter och revisorer förväntar sig tydliga register över beslut, risker, jävsdeklarationer och policyer.", "Allvarliga incidenter och tjänstehaverier kräver snabb, väldokumenterad eskalering genom styrningsstrukturen." ], "pcfRole": null, "esco": [ "b09acdda-6680-49d1-a411-129610ee3bc0" ], "levels": [ { "id": "governance-officer", "slug": "styrningshandläggare", "title": "Styrningshandläggare", "band": "5", "summary": "Stödjer styrningscykeln för kommittéer och håller risk-, policy- och styrningsregister uppdaterade.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Samordna kommittémöten, framåtblickande planer, underlag och protokoll.", "Underhålla riskregistret och uppmana riskägare att granska sina risker.", "Hålla styrningsregister uppdaterade, såsom jävsdeklarationer, gåvor och representation.", "Underhålla policyregistret och följa upp granskningar av policyer.", "Samordna underlag till revisioner och följa upp revisionsrekommendationer.", "Besvara rutinfrågor om styrning från personal." ], "qualifications": [ "En examen eller en kvalifikation inom styrning, eller motsvarande erfarenhet." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "working", "levelNumber": 2 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-5--governance-officer.tsv" }, { "id": "senior-governance-and-risk-officer", "slug": "senior-handläggare-inom-styrning-och-risk", "title": "Senior handläggare inom styrning och risk", "band": "6", "summary": "Driver delar av ramverket för styrning och risk, ger direktörsenheter råd om risk och stödjer seniora kommittéer.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Driva riskhanteringsprocessen för direktörsenheter och ifrågasätta riskpoäng och kontroller.", "Förbereda risk- och försäkransrapporter för seniora kommittéer.", "Stödja seniora kommittéer, inklusive revisions- och riskkommittén, med underlag och formella protokoll.", "Granska policyer med avseende på efterlevnad av policyramverket, lagstiftning och skyldigheter om likabehandling.", "Utbilda chefer i riskhantering och styrningsprocesser.", "Samordna organisationens svar på förfrågningar från tillsynsmyndigheter och revisorer." ], "qualifications": [ "En examen eller yrkeskvalifikation inom styrning eller riskhantering, eller motsvarande erfarenhet." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-6--senior-governance-and-risk-officer.tsv" }, { "id": "governance-and-risk-manager", "slug": "styrnings-och-riskansvarig", "title": "Styrnings- och riskansvarig", "band": "7", "summary": "Förvaltar tjänsten för styrning och risk, inklusive cykeln för styrelse och kommittéer, riskramverket och kartläggningen av försäkran.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Förvalta cykeln för styrelse och kommittéer och styrningsteamet.", "Driva organisationens ramverk för riskhantering och styrelsens ramverk för försäkran.", "Ge direktörer råd om risker, riskaptit och eskalering.", "Kartlägga försäkran över organisationens huvudsakliga risker och arbeta med interna och externa revisorer.", "Hålla arbetsordningar, delegationsordningar och policyramverket uppdaterade.", "Samordna styrningens svar på allvarliga incidenter och förfrågningar från tillsynsmyndigheter." ], "qualifications": [ "En yrkeskvalifikation inom styrning eller riskhantering, eller motsvarande erfarenhet.", "Betydande erfarenhet av bolagsstyrning eller riskhantering." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-7--governance-and-risk-manager.tsv" }, { "id": "head-of-corporate-governance", "slug": "chef-för-bolagsstyrning", "title": "Chef för bolagsstyrning", "band": "8b", "summary": "Leder bolagsstyrning och risk för organisationen, fungerar ofta som styrelsens sekreterare och ger ordföranden och styrelsen råd om styrning.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Utforma och leda organisationens styrningsramverk, inklusive styrelsen och dess kommittéer.", "Vara styrelsens sekreterare och ge ordföranden och styrelsen råd om styrning, uppförande och efterlevnad.", "Äga ramverket för riskhantering och riskaptiten och ge styrelsen råd om strategiska risker.", "Leda den årliga styrningsredogörelsen och rapporteringen om styrning.", "Leda teamet för styrning, risk och försäkran.", "Företräda organisationen hos tillsynsmyndigheter och revisorer i styrningsfrågor." ], "qualifications": [ "En yrkeskvalifikation inom bolagsstyrning, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda styrning och risk på styrelsenivå." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "expert", "levelNumber": 4 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-8b--head-of-corporate-governance.tsv" } ], "sources": [] }, { "id": "communications-officer", "slug": "kommunikatör", "title": "Kommunikatör", "family": "corporate-services", "summary": "Kommunikationspersonal hjälper organisationen att förklara vad den gör för personal, patienter, allmänheten, partner och media. De skriver och publicerar innehåll, driver intern kommunikation och kampanjer, förvaltar digitala kanaler och sociala medier, hanterar mediefrågor och skyddar organisationens anseende, särskilt under incidenter och avbrott.", "healthContext": [ "Kommunikation om hälso- och sjukvårdstjänster måste vara korrekt, tydlig och tillgänglig, eftersom patienter kan agera utifrån den.", "Kampanjer syftar ofta till att förändra beteende, såsom att uppmuntra patienter och vårdpersonal att använda en ny digital tjänst.", "Tjänsteavbrott, cyberincidenter och dataintrång kräver snabb, noggrann kommunikation med patienter, personal, partner och media.", "Berättelser om patienter kräver samtycke och måste skydda sekretessen." ], "pcfRole": null, "esco": [ "c0489e22-6a1b-4e52-974a-eb71bbb42134", "cd7b838c-51f6-41ec-9067-bb974c0f991b" ], "levels": [ { "id": "communications-officer", "slug": "kommunikatör", "title": "Kommunikatör", "band": "4", "summary": "Skriver och publicerar innehåll för interna och externa kanaler och stödjer kommunikationsteamet med rutinmässigt mediearbete och kampanjarbete.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Skriva och redigera nyheter, intranätsinnehåll, nyhetsbrev och inlägg i sociala medier.", "Publicera godkänt innehåll på webbplatsen, intranätet och i sociala medier.", "Logga mediefrågor och bevaka mediebevakning.", "Stödja kampanjer och evenemang med innehåll och logistik.", "Kontrollera innehåll för korrekthet, tillgänglighet och klarspråk." ], "qualifications": [ "Erfarenhet av att skriva för olika målgrupper, eller en kvalifikation inom kommunikation eller ett närliggande ämne, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "working", "levelNumber": 2 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "working", "levelNumber": 2 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 288, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-4--communications-officer.tsv" }, { "id": "senior-communications-officer", "slug": "senior-kommunikatör", "title": "Senior kommunikatör", "band": "5", "summary": "Planerar och genomför kommunikation för projekt och tjänster, hanterar rutinmässiga mediefrågor och förvaltar kanaler.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planera och genomföra kommunikation för projekt och tjänständringar.", "Svara på rutinmässiga mediefrågor och utkasta pressmeddelanden och uttalanden.", "Förvalta innehållsplaner för digitala kanaler och sociala medier och rapportera om resultat.", "Skriva fallstudier, inklusive patientberättelser, med samtycke.", "Ge kollegor råd om att skriva tydligt för patienter och allmänheten.", "Coacha kommunikatörer." ], "qualifications": [ "En examen eller kvalifikation inom kommunikation eller ett närliggande ämne, eller motsvarande erfarenhet." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "working", "levelNumber": 2 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "working", "levelNumber": 2 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 371, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-5--senior-communications-officer.tsv" }, { "id": "communications-lead", "slug": "ledande-kommunikatör", "title": "Ledande kommunikatör", "band": "6", "summary": "Leder kommunikationen för ett större program eller område, såsom intern kommunikation eller digitala kanaler, och hanterar känsligt mediearbete.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda kommunikation och dialog för ett större program, såsom ett nytt kliniskt system.", "Planera och utvärdera kampanjer som uppmuntrar patienter och personal att ta i bruk digitala tjänster.", "Hantera känsliga mediefrågor och förbereda talespersoner.", "Planera kommunikation vid incidenter och tjänsteavbrott tillsammans med operativa team.", "Ge ledare råd om hur man kommunicerar förändring och svåra budskap.", "Leda kommunikatörer." ], "qualifications": [ "En examen eller yrkeskvalifikation inom kommunikation, eller motsvarande erfarenhet.", "Erfarenhet av att planera och utvärdera kampanjer." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 441, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-6--communications-lead.tsv" }, { "id": "communications-manager", "slug": "kommunikationschef", "title": "Kommunikationschef", "band": "7", "summary": "Leder kommunikationsteamets arbete och kanaler samt mediehantering och kommunikation vid incidenter.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Leda kommunikationsteamet, dess arbetsplan och dess budget.", "Leda reaktivt och proaktivt mediearbete, även under incidenter och dataintrång.", "Förvalta organisationens kanaler, varumärke och innehållsstandarder.", "Ge direktörer råd om kommunikations- och anseenderisker.", "Utvärdera kommunikation och rapportera om dess effekt.", "Arbeta med partnerorganisationer om gemensam kommunikation." ], "qualifications": [ "En yrkeskvalifikation inom kommunikation, eller motsvarande erfarenhet.", "Betydande erfarenhet av mediekontakter och att leda kommunikation." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "Känslomässig ansträngning speglar att ibland hantera plågsamt material under incidenter och i patientberättelser.", "selfAssessmentFile": "communications-officer--band-7--communications-manager.tsv" }, { "id": "head-of-communications", "slug": "chef-för-kommunikation", "title": "Chef för kommunikation", "band": "8b", "summary": "Leder organisationens kommunikation och dialog, fastställer dess strategi och ger styrelsen råd om anseende.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fastställa organisationens strategi för kommunikation och dialog.", "Leda och utveckla kommunikationsfunktionen och förvalta dess budget.", "Ge den verkställande direktören och styrelsen råd om anseende, dialog med intressenter och kommunikationsrisk.", "Leda krisinformation under större incidenter.", "Bygga relationer med seniora partner, journalister och patientgrupper.", "Forma hur organisationen förklarar sina digitala tjänster och sin användning av data för allmänheten." ], "qualifications": [ "En yrkeskvalifikation inom kommunikation, eller motsvarande erfarenhet.", "Omfattande erfarenhet av att leda kommunikation för en komplex organisation." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "expert", "levelNumber": 4 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "expert", "levelNumber": 4 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "expert", "levelNumber": 4 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 615, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-8b--head-of-communications.tsv" } ], "sources": [] } ] }