{ "meta": { "locale": "fr-001", "title": "Digital health care job roles reference", "disclaimer": "Ceci est un profil de référence illustratif pour une organisation générique de santé numérique. Ce n'est la fiche de poste officielle d'aucun employeur, et ses points d'évaluation des emplois ne constituent pas une évaluation formelle.", "pcf": { "name": "UK Government Digital and Data Profession Capability Framework", "url": "https://understand-digital-data-roles-skills.service.gov.uk/", "accessed": "2026-10-06", "credit": "Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright." }, "esco": { "name": "ESCO", "version": "v1.2.1", "url": "https://esco.ec.europa.eu/", "accessed": "2026-10-06", "credit": "Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU." }, "levels": [ { "id": "awareness", "number": 1, "name": "Sensibilisation" }, { "id": "working", "number": 2, "name": "Pratique" }, { "id": "practitioner", "number": 3, "name": "Confirmé" }, { "id": "expert", "number": 4, "name": "Expert" } ], "paths": { "roles": "rôles", "families": "familles", "bands": "bandes", "skills": "compétences", "job-evaluation": "évaluation-des-emplois", "about": "à-propos", "pcf": "pcf", "esco": "esco" }, "localeName": "Français", "translationNote": "Ce texte a été traduit de l'anglais par un assistant d'intelligence artificielle et n'a pas encore été relu par un locuteur natif. Les citations du référentiel des compétences de la profession numérique et données du gouvernement britannique (UK GDaD PCF) et d'ESCO restent en anglais." }, "families": [ { "id": "software-development", "slug": "développement-logiciel", "title": "Développement logiciel", "pcfFamily": "Software development", "roles": [ "software-developer", "frontend-developer", "devops-engineer", "integration-engineer" ] }, { "id": "architecture", "slug": "architecture", "title": "Architecture", "pcfFamily": "Architecture", "roles": [ "enterprise-architect", "solution-architect", "technical-architect", "data-architect", "security-architect", "network-architect", "business-architect" ] }, { "id": "data", "slug": "données", "title": "Données", "pcfFamily": "Data", "roles": [ "data-analyst", "performance-analyst", "data-engineer", "analytics-engineer", "data-scientist", "machine-learning-engineer", "data-governance-manager", "clinical-coder" ] }, { "id": "product-and-delivery", "slug": "produit-et-livraison", "title": "Produit et livraison", "pcfFamily": "Product and delivery", "roles": [ "business-analyst", "delivery-manager", "product-manager", "project-manager", "programme-delivery-manager", "digital-portfolio-manager", "service-owner" ] }, { "id": "user-centred-design", "slug": "conception-centrée-sur-l-utilisateur", "title": "Conception centrée sur l'utilisateur", "pcfFamily": "User-centred design", "roles": [ "user-researcher", "service-designer", "interaction-designer", "content-designer", "accessibility-specialist" ] }, { "id": "it-operations", "slug": "exploitation-informatique", "title": "Exploitation informatique", "pcfFamily": "IT operations", "roles": [ "service-desk-analyst", "end-user-computing-engineer", "infrastructure-engineer", "application-operations-engineer", "it-service-manager", "incident-manager", "problem-manager", "change-and-release-manager" ] }, { "id": "cyber-security", "slug": "cybersécurité", "title": "Cybersécurité", "pcfFamily": null, "roles": [ "security-analyst", "security-engineer", "cyber-security-manager" ] }, { "id": "quality-assurance-testing", "slug": "assurance-qualité-et-tests", "title": "Assurance qualité et tests", "pcfFamily": "Quality assurance testing (QAT)", "roles": [ "quality-assurance-test-analyst", "test-engineer", "test-manager" ] }, { "id": "clinical-informatics", "slug": "informatique-clinique-et-sécurité-clinique", "title": "Informatique clinique et sécurité clinique", "pcfFamily": null, "roles": [ "clinical-informatician", "clinical-safety-officer", "chief-clinical-information-officer" ] }, { "id": "information-governance", "slug": "gouvernance-de-l-information", "title": "Gouvernance de l'information", "pcfFamily": null, "roles": [ "records-officer", "information-governance-officer", "data-protection-officer" ] }, { "id": "finance", "slug": "finances", "title": "Finances", "pcfFamily": null, "roles": [ "finance-officer", "payroll-officer", "management-accountant", "financial-accountant", "head-of-finance" ] }, { "id": "legal", "slug": "affaires-juridiques", "title": "Affaires juridiques", "pcfFamily": null, "roles": [ "legal-assistant", "legal-adviser", "head-of-legal" ] }, { "id": "human-resources", "slug": "ressources-humaines", "title": "Ressources humaines", "pcfFamily": null, "roles": [ "hr-officer", "recruitment-officer", "hr-business-partner", "learning-and-development-specialist", "head-of-people" ] }, { "id": "procurement", "slug": "achats-et-affaires-commerciales", "title": "Achats et affaires commerciales", "pcfFamily": null, "roles": [ "procurement-officer", "category-manager", "contract-manager", "head-of-procurement" ] }, { "id": "corporate-services", "slug": "services-généraux", "title": "Services généraux", "pcfFamily": null, "roles": [ "administrator", "executive-assistant", "project-support-officer", "governance-and-risk-manager", "communications-officer" ] } ], "bands": [ { "id": "1", "title": "Bande 1", "stage": "Débutant", "sfia_level": "1", "civil_service_grades": [ "AA" ], "knowledge": "Bases de lecture, d'écriture et de calcul ; apprend sur le poste des tâches routinières simples.", "autonomy": "Suit des instructions claires ; son travail est souvent vérifié.", "scope": "Ses propres tâches routinières.", "leadership": "Aucun.", "accountability": "Réalisation exacte des tâches routinières.", "points": { "min": 0, "max": 160 } }, { "id": "2", "title": "Bande 2", "stage": "Soutien", "sfia_level": "1", "civil_service_grades": [ "AA", "AO" ], "knowledge": "Connaît les routines et les procédures de son domaine de travail ; peut détenir une qualification de premier niveau.", "autonomy": "Travaille selon des procédures établies, avec une supervision disponible.", "scope": "Ses propres tâches au sein d'une équipe.", "leadership": "Peut montrer les tâches routinières aux nouveaux arrivants.", "accountability": "La qualité et le respect des délais de son propre travail routinier.", "points": { "min": 161, "max": 215 } }, { "id": "3", "title": "Bande 3", "stage": "Soutien", "sfia_level": "2", "civil_service_grades": [ "AO" ], "knowledge": "Connaissance de diverses procédures, dont certaines non routinières ; généralement une qualification de niveau 3 ou une expérience équivalente.", "autonomy": "Travaille dans le cadre des procédures ; décide de l'organisation de son travail ; fait remonter les problèmes.", "scope": "Son propre travail et certaines tâches pour l'ensemble de l'équipe.", "leadership": "Peut répartir le travail routinier ou former d'autres personnes aux procédures.", "accountability": "L'exactitude de son propre travail et des registres tenus.", "points": { "min": 216, "max": 270 } }, { "id": "4", "title": "Bande 4", "stage": "Soutien et professionnel débutant", "sfia_level": "2-3", "civil_service_grades": [ "AO", "EO" ], "knowledge": "Connaissance détaillée du domaine de travail, généralement acquise par un diplôme de premier cycle court, un apprentissage ou une expérience équivalente.", "autonomy": "Travaille dans un cadre de lignes directrices ; résout la plupart des problèmes quotidiens ; peut demander conseil à son responsable.", "scope": "Son propre travail et un service ou un processus défini.", "leadership": "Peut encadrer une petite équipe ou coordonner le travail d'autres personnes.", "accountability": "La prestation d'un service ou d'un processus défini.", "points": { "min": 271, "max": 325 } }, { "id": "5", "title": "Bande 5", "stage": "Professionnel", "sfia_level": "3", "civil_service_grades": [ "EO", "HEO" ], "knowledge": "Connaissances professionnelles ou techniques, généralement acquises par une licence ou une expérience équivalente.", "autonomy": "Travaille vers des objectifs généraux dans le respect des normes professionnelles ; planifie son propre travail.", "scope": "Son propre travail professionnel au sein d'une équipe ou d'un produit.", "leadership": "Peut orienter et vérifier le travail du personnel de soutien et des apprentis.", "accountability": "La qualité de son propre travail professionnel.", "points": { "min": 326, "max": 395 } }, { "id": "6", "title": "Bande 6", "stage": "Professionnel expérimenté", "sfia_level": "4", "civil_service_grades": [ "HEO", "SEO" ], "knowledge": "Connaissances spécialisées sur diverses procédures, acquises par une formation complémentaire ou l'expérience.", "autonomy": "Travaille en autonomie ; interprète la politique pour son domaine ; demande conseil sur les questions complexes.", "scope": "Un produit, un service ou un chantier.", "leadership": "Peut diriger une petite équipe ou accompagner ses collègues.", "accountability": "Les résultats de son chantier et la qualité des conseils donnés.", "points": { "min": 396, "max": 465 } }, { "id": "7", "title": "Bande 7", "stage": "Confirmé ou spécialiste", "sfia_level": "5", "civil_service_grades": [ "SEO", "G7" ], "knowledge": "Connaissances spécialisées très développées, généralement de niveau master ou une expérience équivalente.", "autonomy": "Travaille selon la politique de l'organisation ; décide de la manière d'atteindre les résultats ; est l'expert que les autres consultent.", "scope": "Plusieurs produits ou services, ou une fonction spécialisée.", "leadership": "Dirige une équipe ou un domaine de pratique professionnelle.", "accountability": "La prestation d'un service ou d'une fonction spécialisée, et son budget le cas échéant.", "points": { "min": 466, "max": 539 } }, { "id": "8a", "title": "Bande 8a", "stage": "Responsable", "sfia_level": "5-6", "civil_service_grades": [ "G7" ], "knowledge": "Connaissance experte d'une discipline et de sa gestion.", "autonomy": "Interprète la politique de l'organisation pour un service ; fixe l'orientation de l'équipe.", "scope": "Un domaine de service ou une discipline dans toute l'organisation.", "leadership": "Gère une équipe, ou dirige une discipline sans encadrement hiérarchique.", "accountability": "Un domaine de service, son personnel et son budget.", "points": { "min": 540, "max": 584 } }, { "id": "8b", "title": "Bande 8b", "stage": "Responsable", "sfia_level": "6", "civil_service_grades": [ "G7", "G6" ], "knowledge": "Connaissance experte de plusieurs disciplines ou d'un service de grande taille.", "autonomy": "Façonne la politique et la stratégie d'un domaine étendu.", "scope": "Plusieurs services ou équipes, ou une discipline de niveau principal.", "leadership": "Gère des responsables, ou est l'autorité de référence d'une discipline.", "accountability": "Plusieurs services, leur personnel et leurs budgets.", "points": { "min": 585, "max": 629 } }, { "id": "8c", "title": "Bande 8c", "stage": "Responsable supérieur", "sfia_level": "6", "civil_service_grades": [ "G6" ], "knowledge": "Connaissance experte et large compréhension de l'organisation et du secteur.", "autonomy": "Fixe la stratégie d'une fonction ; rend compte à un directeur.", "scope": "Une fonction ou un département.", "leadership": "Dirige une fonction à travers plusieurs niveaux d'encadrement.", "accountability": "La performance, les effectifs et le budget d'une fonction.", "points": { "min": 630, "max": 674 } }, { "id": "8d", "title": "Bande 8d", "stage": "Responsable supérieur", "sfia_level": "6-7", "civil_service_grades": [ "G6", "SCS1" ], "knowledge": "Connaissance stratégique de plusieurs fonctions et de l'ensemble du système de santé et de soins.", "autonomy": "Façonne la stratégie de toute l'organisation ; remplace un directeur.", "scope": "Une fonction majeure ou plusieurs fonctions.", "leadership": "Dirige plusieurs fonctions ou un grand département.", "accountability": "Des fonctions majeures, des budgets importants et des risques à l'échelle de l'organisation.", "points": { "min": 675, "max": 720 } }, { "id": "9", "title": "Bande 9", "stage": "Chef de profession ou directeur", "sfia_level": "7", "civil_service_grades": [ "SCS1" ], "knowledge": "Expertise stratégique et leadership à l'échelle du système.", "autonomy": "Fixe la stratégie de l'organisation avec l'équipe de direction.", "scope": "L'organisation et ses partenaires dans tout le système.", "leadership": "Dirige une profession ou une direction.", "accountability": "Les résultats, les budgets et les risques à l'échelle de l'organisation.", "points": { "min": 721, "max": 765 } } ], "factors": [ { "id": "communication", "name": "Compétences de communication et relationnelles", "description": "Les compétences nécessaires pour communiquer et nouer des relations avec les collègues, les patients, le public et les partenaires. Prend en compte la complexité, la sensibilité ou le caractère conflictuel de l'information, et les obstacles à sa compréhension ou à son acceptation.", "levels": { "1": "Donne et reçoit des informations courantes à l'oral, principalement avec des collègues.", "2": "Donne et reçoit des informations courantes à l'oral, par écrit ou par voie électronique, avec des collègues et d'autres personnes.", "3": "Donne des informations courantes demandant du tact ou de la persuasion, ou des informations complexes ou sensibles, ou une formation simple à des groupes.", "4": "Donne des informations complexes, sensibles ou conflictuelles demandant des compétences de persuasion, de négociation ou de formation, ou des informations très complexes.", "5": "Donne des informations très complexes ou conflictuelles demandant des compétences développées de persuasion et de négociation, fait des présentations devant de grands groupes, ou communique malgré d'importants obstacles à l'acceptation.", "6": "Donne des informations très complexes et très conflictuelles malgré d'importants obstacles à l'acceptation, avec le plus haut niveau de compétences de communication." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "knowledge", "name": "Connaissances, formation et expérience", "description": "Les connaissances et l'expérience nécessaires pour occuper l'emploi, quelle qu'en soit l'origine, y compris la formation formelle, les qualifications et l'expérience.", "levels": { "1": "Quelques procédures courantes, apprises sur le poste lors d'une brève intégration.", "2": "Diverses procédures courantes, apprises par la formation sur le poste et l'intégration.", "3": "Diverses procédures, dont certaines non courantes, demandant des bases théoriques (par exemple une qualification de niveau 3 ou une expérience équivalente).", "4": "Diverses procédures, majoritairement non courantes, demandant une théorie de niveau intermédiaire (par exemple un diplôme de premier cycle court ou une expérience équivalente).", "5": "Une expertise dans une spécialité, fondée sur la théorie ou l'expérience pratique (niveau licence ou équivalent).", "6": "Des connaissances spécialisées couvrant toute la spécialité (niveau diplôme de troisième cycle ou équivalent).", "7": "Des connaissances spécialisées très développées couvrant toute la spécialité (niveau master ou équivalent).", "8": "Des connaissances avancées (doctorat et formation complémentaire ou équivalent), ou des connaissances spécialisées dans plusieurs disciplines acquises sur une longue période." }, "points": { "1": 16, "2": 36, "3": 60, "4": 88, "5": 120, "6": 156, "7": 196, "8": 240 } }, { "id": "analytical", "name": "Compétences d'analyse et de jugement", "description": "L'analyse et le jugement nécessaires pour traiter l'information, résoudre les problèmes et prendre des décisions.", "levels": { "1": "Jugements sur des faits ou des situations simples.", "2": "Jugements sur des faits ou des situations, dont certains demandent une analyse.", "3": "Jugements sur divers faits ou situations demandant une analyse ou une comparaison d'options.", "4": "Jugements sur des faits ou des situations complexes demandant analyse, interprétation et comparaison d'options.", "5": "Jugements sur des faits ou des situations très complexes demandant analyse, interprétation et comparaison d'options." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "planning", "name": "Compétences de planification et d'organisation", "description": "La planification et l'organisation nécessaires pour mener des activités, des programmes, des services ou des stratégies.", "levels": { "1": "Organise son propre travail au quotidien.", "2": "Planifie des tâches ou des activités simples, dont certaines continues.", "3": "Planifie plusieurs activités complexes et ajuste les plans si nécessaire.", "4": "Planifie un large éventail d'activités ou de stratégies complexes et les ajuste si nécessaire.", "5": "Élabore des plans stratégiques à long terme, avec de l'incertitude et des effets sur toute l'organisation." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "physical-skills", "name": "Compétences physiques", "description": "Les compétences physiques nécessaires, comme la dextérité, la coordination, la maîtrise du clavier et la conduite.", "levels": { "1": "Peu de besoins en compétences physiques.", "2": "Compétences acquises par la pratique, comme l'usage courant du clavier ou la conduite.", "3": "Compétences développées demandant rapidité ou précision, comme l'usage avancé du clavier.", "4": "Compétences très développées demandant précision ou rapidité et une grande coordination œil-main.", "5": "Le plus haut niveau de précision, de rapidité et de coordination." }, "points": { "1": 6, "2": 15, "3": 27, "4": 42, "5": 60 } }, { "id": "patient-care", "name": "Responsabilité de la prise en charge des patients et des usagers", "description": "La responsabilité d'évaluer, de traiter, de soigner ou de conseiller les patients et les usagers. Pour la plupart des emplois numériques et support, il ne s'agit que de contacts occasionnels.", "levels": { "1": "Aide les patients, les usagers ou leurs proches lors de contacts occasionnels.", "2": "Donne directement aux patients ou au public des conseils, des informations ou des services généraux non cliniques.", "3": "Dispense des soins personnels, des services techniques cliniques de base ou des conseils cliniques de base.", "4": "Dispense des soins cliniques, des services techniques cliniques ou des conseils sur la prise en charge des patients.", "5": "Élabore des programmes de soins, dispense des services techniques cliniques spécialisés ou donne des conseils spécialisés sur la prise en charge des patients.", "6": "Développe des soins spécialisés, donne des conseils très spécialisés ou est responsable d'une partie d'un service clinique.", "7": "Responsable de la prestation d'un service clinique ou de soins.", "8": "Responsabilité institutionnelle des services cliniques ou de soins." }, "points": { "1": 4, "2": 9, "3": 15, "4": 22, "5": 30, "6": 39, "7": 49, "8": 60 } }, { "id": "policy", "name": "Responsabilité de l'élaboration des politiques et des services", "description": "La responsabilité d'élaborer et de mettre en œuvre des politiques et des services, et la portée de leurs effets.", "levels": { "1": "Suit des politiques fixées par d'autres ; peut commenter les changements.", "2": "Met en œuvre les politiques dans son domaine et propose des changements à ses pratiques.", "3": "Met en œuvre les politiques dans son domaine et propose des changements qui touchent d'autres domaines.", "4": "Met en œuvre la politique et élabore des politiques ou des services pour un service ou plusieurs domaines.", "5": "Met en œuvre et élabore diverses politiques ou divers services pour une direction.", "6": "Responsabilité institutionnelle de l'élaboration de politiques ou de services majeurs dans toute l'organisation ou au-delà." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "financial-resources", "name": "Responsabilité des ressources financières et matérielles", "description": "La responsabilité de l'argent, des budgets, des équipements, des stocks, des bâtiments et des autres actifs.", "levels": { "1": "Prend personnellement soin des équipements et des ressources utilisés dans son travail.", "2": "Manipule des espèces ou des objets de valeur, entretient des équipements utilisés par d'autres, contrôle des stocks ou autorise de petits paiements.", "3": "Autorise des paiements, achète certains actifs ou fournitures, suit ou détient un budget délégué, ou entretient des actifs.", "4": "Détient ou fixe le budget d'un département ou d'un service, ou achète ou entretient ses actifs.", "5": "Détient ou fixe des budgets, ou gère des actifs, pour plusieurs services.", "6": "Responsabilité institutionnelle des finances ou des actifs de l'organisation." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "people", "name": "Responsabilité des personnes", "description": "La responsabilité de gérer, d'encadrer, de former ou de développer le personnel, ou de fournir des services de ressources humaines.", "levels": { "1": "Montre ses routines de travail à des collègues nouveaux ou moins expérimentés.", "2": "Encadre ou coordonne le personnel au quotidien, forme régulièrement d'autres personnes ou donne des conseils RH de base.", "3": "Gère un groupe de personnes au quotidien, dispense une formation de base ou spécialisée, ou donne des conseils RH essentiels.", "4": "Encadre hiérarchiquement une fonction ou un département, conçoit des programmes de formation comme tâche principale, ou fournit toute la gamme des services RH.", "5": "Encadre hiérarchiquement plusieurs départements, ou gère la formation ou une grande partie des RH de toute l'organisation.", "6": "Responsabilité institutionnelle du personnel ou de la fonction RH de l'organisation." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "information-resources", "name": "Responsabilité des ressources d'information", "description": "La responsabilité de l'information et des systèmes d'information, papier ou numériques, y compris les dossiers, les données et les systèmes qui les contiennent.", "levels": { "1": "Enregistre les informations que produit le titulaire de l'emploi.", "2": "Saisit ou stocke des données compilées par d'autres, ou rédige occasionnellement des rapports ou des requêtes.", "3": "Rédige des procès-verbaux formels, rédige régulièrement des rapports ou des requêtes, ou maintient des systèmes d'information comme tâche importante.", "4": "Adapte ou conçoit des systèmes d'information selon les spécifications d'autres personnes, ou gère les systèmes d'information d'un département comme tâche principale.", "5": "Conçoit et développe des systèmes d'information importants, ou gère les systèmes d'information de plusieurs services comme tâche principale.", "6": "Gère et développe les systèmes d'information de toute l'organisation comme tâche principale.", "7": "Responsabilité institutionnelle des systèmes d'information de l'organisation." }, "points": { "1": 4, "2": 9, "3": 16, "4": 24, "5": 34, "6": 46, "7": 60 } }, { "id": "research", "name": "Responsabilité de la recherche et du développement", "description": "La responsabilité de la recherche formelle, du développement, de l'évaluation, des audits, des tests et des essais.", "levels": { "1": "Réalise des enquêtes ou des audits pour son propre travail ; participe occasionnellement à des recherches ou à des tests.", "2": "Réalise régulièrement des recherches, du développement, des essais ou des tests d'équipements et de systèmes dans le cadre de l'emploi.", "3": "Réalise de la recherche ou du développement dans le cadre de programmes formels comme tâche principale.", "4": "Coordonne et réalise des programmes de recherche et développement.", "5": "Lance et développe des programmes de recherche et développement qui soutiennent les objectifs de l'organisation.", "6": "Lance et développe des programmes de recherche et développement dont les effets dépassent l'organisation." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "freedom-to-act", "name": "Liberté d'action", "description": "Dans quelle mesure le titulaire de l'emploi décide quoi faire et comment, et avec quel degré de supervision.", "levels": { "1": "Travaille selon des procédures établies, avec une supervision proche.", "2": "Suit des procédures standard et des précédents ; quelqu'un est généralement disponible pour répondre ; le travail peut être vérifié.", "3": "Suit des politiques et des procédures définies ; le travail est piloté plutôt que supervisé.", "4": "Les résultats sont définis, mais le titulaire décide comment les atteindre, dans le cadre d'une politique générale.", "5": "Travaille dans le cadre de politiques générales et, dans la plupart des cas, décide de la manière de les interpréter.", "6": "Interprète la politique et la stratégie générales pour fixer des objectifs et des normes." }, "points": { "1": 5, "2": 12, "3": 21, "4": 32, "5": 45, "6": 60 } }, { "id": "physical-effort", "name": "Effort physique", "description": "L'effort physique nécessaire, compte tenu de sa fréquence, de sa durée et de son intensité.", "levels": { "1": "Position assise, debout et marche, avec peu d'effort physique.", "2": "Position assise ou debout fréquente dans une posture contrainte, ou effort léger à modéré occasionnel.", "3": "Effort léger fréquent sur de longues périodes, ou effort modéré fréquent sur de courtes périodes.", "4": "Effort léger continu, effort modéré fréquent sur de longues périodes, ou effort intense occasionnel.", "5": "Effort modéré continu, ou effort intense fréquent." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } }, { "id": "mental-effort", "name": "Effort mental", "description": "La concentration nécessaire, compte tenu de sa fréquence, de sa durée et de la prévisibilité du travail.", "levels": { "1": "Attention générale ; concentration occasionnelle sur un travail prévisible.", "2": "Concentration fréquente sur un travail prévisible, ou concentration occasionnelle sur un travail imprévisible.", "3": "Concentration fréquente sur un travail imprévisible, ou concentration prolongée occasionnelle.", "4": "Concentration prolongée fréquente, ou concentration intense occasionnelle.", "5": "Concentration intense fréquente." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } }, { "id": "emotional-effort", "name": "Effort émotionnel", "description": "Les exigences émotionnelles de l'emploi, du fait d'une exposition directe ou indirecte à des situations pénibles, comme la lecture de dossiers éprouvants ou la gestion d'incidents graves.", "levels": { "1": "Exposition rare, ou exposition indirecte occasionnelle, à des situations pénibles.", "2": "Exposition occasionnelle, ou exposition indirecte fréquente, à des situations pénibles.", "3": "Exposition fréquente à des situations pénibles, ou exposition occasionnelle à des situations très pénibles.", "4": "Exposition occasionnelle à des situations traumatisantes, ou exposition fréquente à des situations très pénibles." }, "points": { "1": 5, "2": 11, "3": 18, "4": 25 } }, { "id": "working-conditions", "name": "Conditions de travail", "description": "L'exposition à des conditions désagréables ou à des dangers. Un usage quasi continu d'écrans la plupart des jours compte au niveau 2.", "levels": { "1": "Exposition rare à des conditions désagréables.", "2": "Conditions désagréables occasionnelles, déplacements ou travail en extérieur fréquents, ou usage quasi continu d'écrans la plupart des jours.", "3": "Conditions désagréables fréquentes, ou très désagréables de façon occasionnelle.", "4": "Une certaine exposition à des dangers, ou des conditions très désagréables fréquentes.", "5": "Exposition importante à des dangers." }, "points": { "1": 3, "2": 7, "3": 12, "4": 18, "5": 25 } } ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "name": "Accessibility", "description": "Accessibility involves ensuring your service can be used by as many people as possible, including those with impaired vision, motor difficulties, cognitive impairments, learning disabilities and deafness.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand accessibility and that users have different accessibility needs\n- help fix accessibility issues under the direction of others", "working": "You can:\n- understand users have different accessibility needs\n- build user interfaces that meet accessibility standards and fix accessibility issues under the direction of others", "practitioner": "You can:\n- build user interfaces that meet a predefined set of standards\n- champion accessibility to internal stakeholders\n- offer design feedback to mitigate the risk of failing accessibility testing\n- offer recommendations on the best tools and methods to use when accessibility testing", "expert": "You can:\n- show a strong understanding of accessibility and be an advocate for users with accessibility needs\n- build user interfaces that meet a predefined set of standards\n- champion accessibility to internal and external stakeholders\n- offer design solutions to mitigate the risk of failing accessibility testing\n- recommend the best tools and methods to use when accessibility testing" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e8ef317f-c880-4c7a-929f-e08053f976bb", "label": "develop strategies for accessibility", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/be64bb4c-84ac-4c83-8cc7-fc8593e15136", "label": "test system accessibility for users with special needs", "match": "narrow" } ] }, { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "name": "Adapting to delivery methodologies", "description": "Adapting to delivery methodologies involves contributing to discussions on the appropriate delivery methodology to use, and adapting your approach based on the delivery methodology of the team.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the differences between delivery methodologies, such as scrum or kanban\n- explain how your approach would change based on the delivery methodology\n- explain why iteration is important\n- explain how roles in a multidisciplinary team work together to support delivery", "working": "You can:\n- explain how products and services are delivered through different methodologies\n- follow an appropriate approach to complete your work within the delivery methodology used by your team\n- adapt how you work and the work you produce based on your team's delivery methodology to ensure you deliver value\n- adapt how you work with other roles in a multidisciplinary team in line with the delivery methodology", "practitioner": "You can:\n- determine the approach for your role within the team's delivery methodology\n- define and agree the scope of delivery for your role within a multidisciplinary team\n- negotiate and agree delivery priorities with the team and relevant stakeholders\n- clearly communicate the value of iterative delivery and realising benefits early", "expert": "You can:\n- set and iterate standards for working within different delivery methodologies\n- actively promote collaboration and agreement to ensure the team delivers value at the right time\n- experiment with new and innovative ways of working to enhance delivery outcomes\n- research new and evolving delivery methodologies and identify how your role would work within them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/32db65d3-5ef3-43eb-9bf8-752c9cf0b22e", "label": "customise project methodologies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bec4359e-cb92-468f-a997-8fb28e32fba9", "label": "ICT project management methodologies", "match": "narrow" } ] }, { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "name": "Agile and Lean practices", "description": "Agile and Lean practices involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the basic principles of Agile and Lean methodology\n- discuss ways to apply Agile and Lean principles in a multi-disciplinary team\n- explain why iteration is important", "working": "You can:\n- demonstrate experience in applying Agile principles in practice\n- provide a clear, open and transparent framework in which teams can deliver\n- show an awareness of Agile tools and are starting to use them intelligently\n- visualise and make visible the work of the team", "practitioner": "You can:\n- compare and select the most appropriate delivery methods and processes\n- recognise, reflect and adapt when something does not work, encouraging experimentation\n- use a blended approach depending on the context\n- help teams to measure, evaluate and visualise outcomes\n- encourage reflective practice to improve ways of working", "expert": "You can:\n- coach and lead teams in Agile and Lean good practices\n- create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle\n- experiment with new and innovative ways of working to improve delivery across the organisation\n- act as a recognised expert and advocate for Agile and Lean approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/da6393d5-a53c-4863-abc7-51f36281d74e", "label": "lean project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/00c04e40-35ea-4ed1-824c-82f936c8f876", "label": "incremental development", "match": "narrow" } ] }, { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "name": "Agile research practices", "description": "Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe agile working and the roles in a multidisciplinary digital team", "working": "You can:\n- understand and explain the benefits and limitations of agile working\n- design and conduct your research so the findings can be embedded into an agile workflow\n- understand and work with the different roles in a multidisciplinary digital team to plan and do user research", "practitioner": "You can:\n- advocate for agile working\n- adapt how you design and conduct research to respond to the complexity of the product environment\n- understand the strategic decisions the team needs to make so you can design appropriate research\n- influence decisions about priorities and agile processes in the team", "expert": "You can:\n- advocate for agile working at the organisational level and with senior stakeholders\n- help organisations adopt agile research practices\n- set standards and expectations of how research insights should be delivered to support delivery by agile teams\n- coach and guide other user researchers to adopt agile ways of working" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "broad" } ] }, { "id": "pcf:agile-working", "slug": "pcf-agile-working", "name": "Agile working", "description": "Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of Agile methodology and the ways to apply the principles in practice\n- take an open-minded approach\n- explain why iteration is important\n- iterate quickly", "working": "You can:\n- demonstrate experience working in Agile, and an awareness of Agile tools and how to use them\n- advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver\n- adapt and reflect and be resilient\n- see outside of the process", "practitioner": "You can:\n- identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes\n- help the team to decide the best approach\n- help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope", "expert": "You can:\n- coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project\n- think of new and innovative ways of working to achieve the right outcomes\n- act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/dba46f87-0831-49cd-a1c7-340a653c0221", "label": "Agile development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "narrow" } ] }, { "id": "pcf:analysis", "slug": "pcf-analysis", "name": "Analysis", "description": "Analysis involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- apply the approach to real problems and consider all relevant information\n- apply appropriate rigour to ensure a full solution is designed and achieves the business outcome", "practitioner": "You can:\n- monitor the analysis of a technical solution and ensure analysis is reused for similar problem sets\n- review solutions and identify areas for change\n- drive the collection of information that is used and analysed\n- feed back on policy and requirements", "expert": "You can:\n- provide direction and lead on change regarding factors that feed into analysis\n- monitor changes in the technical environment and assess whether risks are still at acceptable levels or whether previous decisions need to be revisited\n- direct and influence others on best practice and policy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4707da90-9cfc-46ca-8de0-38a0b7bfb137", "label": "think analytically", "match": "broad" } ] }, { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "name": "Analysis and insight", "description": "Analysis and insight involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand and work with colleagues to apply core techniques for analysis and insight\n- present clear insights that colleagues can understand and use", "practitioner": "You can:\n- understand and help teams to apply a range of techniques to analyse data and provide insight\n- be proactive and present compelling findings that inform wider decisions\n- apply innovative approaches to resolve problems", "expert": "You can:\n- understand, teach and supervise a wide range of analysis techniques\n- help organisations create and learn from strategic insights\n- apply innovative approaches to resolve problems" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f263da7f-0708-42c2-b1a9-39083416f632", "label": "communicate analytical insights", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "narrow" } ] }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "name": "Analysis and synthesis", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of the need for careful analysis of research data to produce clear findings", "working": "You can:\n- understand how to apply basic techniques for the analysis of research data and synthesis of findings\n- effectively involve your team in analysis and synthesis\n- present clear findings that colleagues can understand and use", "practitioner": "You can:\n- understand and help teams to apply a range of methods to analyse research data and synthesise findings\n- effectively engage sceptical colleagues in analysis and synthesis\n- advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice", "expert": "You can:\n- help an organisation to adopt a wide range of analysis and synthesis techniques, and to continually assure, improve and innovate their practices to generate clear and valuable findings" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f715be1d-5fc4-49d3-82a5-0b8090d12849", "label": "synthesise information", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fa465db3-56e8-4b5d-a781-e2a313a4ed2d", "label": "conduct qualitative research", "match": "narrow" } ] }, { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "name": "Applied maths, statistics and scientific practices", "description": "Applied mathematics and statistics involves applying analytical methods including exploratory data analysis, visualisation and statistical testing to help make accurate recommendations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the benefits of applied mathematics and statistics, and can use this knowledge to carry out data science tasks\n- carry out general analysis techniques for data inspection, exploration and visualisation\n- interpret statistical output effectively and accurately\n- show an awareness of different performance and accuracy metrics for statistical assessment and validation", "working": "You can:\n- apply analytical methods including exploratory data analysis and statistical testing to a specific data set, to reach accurate and reliable conclusions\n- understand and use different performance and accuracy metrics for model validation in data science projects, hypothesis testing and information retrieval\n- compare selected applied mathematics and statistical methods and identify their differences\n- access and use the statistical and scientific tools available within the organisation", "practitioner": "You can:\n- apply designated quantitative techniques such as time series analysis, optimisation and simulation to create and embed appropriate models for analysis and prediction\n- provide guidance on matching data sources with relevant applied mathematics and statistical techniques to meet analysis goals\n- apply appropriate statistical techniques to available data to discover new relations and offer insight into research problems, helping to improve organisational processes and support decision making\n- access and use the statistical tools available within the organisation", "expert": "You can:\n- identify opportunities to develop statistical insight, reports and models to support organisational objectives, while collaborating across the organisation effectively\n- critique statistical analyses\n- use a variety of data analytics techniques (such as data mining and prescriptive and predictive analytics) for complex data analysis through the whole data life cycle\n- use model outputs to produce evidence and help design services and policies\n- understand a broad range of statistical tools, particularly those deployed within the organisation, and can use these appropriately and help others to use them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/382c11ed-20d5-4ae7-b60e-15fec527fa6c", "label": "apply statistical analysis techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7ee4c2ea-b349-4bd2-81a3-ec31475d4833", "label": "statistics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7a34b3d9-bd3b-4f4e-a0f6-f97439901cb7", "label": "apply scientific methods", "match": "narrow" } ] }, { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "name": "Applying statistical and analytical tools and techniques", "description": "Applying statistical and analytical techniques involves using and evaluating methods to answer research questions and make data-informed recommendations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the development of statistical and analytical insights and reports under supervision\n- explain the benefits of basic statistical and analytical techniques\n- explain the value of quality assurance and best practices in developing statistical and analytical outputs", "working": "You can:\n- contribute to the development of statistical and analytical insights and reports\n- apply appropriate statistical and analytical techniques under supervision to answer research questions and organisational needs\n- follow and apply quality assurance standards\n- respond to stakeholder questions about analytical and statistical techniques", "practitioner": "You can:\n- lead the development of valuable statistical insights and reports\n- identify and apply a range of statistical and analytical techniques and tools, and support others in applying them\n- quality assure statistical techniques and analytical outputs across a team\n- engage with stakeholders and share statistical and analytical techniques to increase understanding and trust", "expert": "You can:\n- identify opportunities to develop statistical insights and reports that support organisational objectives\n- develop and guide others in a range of statistical and analytical techniques and tools\n- oversee the quality assurance of statistical techniques and analytical outputs, continually improving and innovating practices\n- use statistical and analytical outputs to influence stakeholders across the organisation and beyond" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/382c11ed-20d5-4ae7-b60e-15fec527fa6c", "label": "apply statistical analysis techniques", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c95c29fe-3971-46b7-80e9-1f7e75ba99b3", "label": "use specific data analysis software", "match": "narrow" } ] }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "name": "Applying user-centred insights", "description": "Applying user-centred insights involves understanding all user needs and the problems that need to be solved, and applying insights to make decisions that meet these needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the difference between user needs and what a user wants\n- explain the purpose of user stories\n- explain why applying user-centred insights is important\n- explain how you approach understanding user needs", "working": "You can:\n- identify and engage users and stakeholders to identify user needs and trends\n- decide when you need more user insights and when you have enough to make a decision\n- work with others to define the problem and research goals\n- use quantitative and qualitative user insights to improve product or service outcomes", "practitioner": "You can:\n- use user insights to represent users in internal discussions\n- advocate for research to be completed with all types of users of the product or service\n- use user needs to agree the work that needs to be done and determine priorities with the team\n- work with others to understand and recommend tools to get the appropriate user insight", "expert": "You can:\n- advocate for a range of effective research approaches across the organisation\n- coach others in making decisions that meet user needs across a range of channels\n- advocate for continuous use of user insights in teams\n- use user insights to make strategic decisions to provide the best user experience" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "close" } ] }, { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "name": "Architect for the whole context", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify relevant information that can inform your architectural work, such as strategies, roadmaps, policies and technical trends\n- understand how your work supports the team in enabling change​", "working": "You can:\n- align your work with the work being done by other architects and technical professionals\n- track emerging issues, strategies, roadmaps, patterns and technologies over time to assess opportunities and risks to your work\n- identify how other teams contribute to delivering outcomes through change", "practitioner": "You can:\n- work to support wider organisational objectives beyond your immediate goals​\n- track emerging internal and external issues over time that could affect the work of teams across the organisation\n- take action to solve or mitigate problems by influencing colleagues across the organisation", "expert": "You can:\n- assess how trends in society and industry practices might impact the organisation\n- work with people outside of your organisation to inform policies, strategies and standards\n- anticipate changes to policy and build resilience through your architectural work\n- coach others in identifying important trends" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d56e2c2f-3e01-4b76-a7bb-ecb6d430172f", "label": "think holistically", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0f9958d2-f700-4f62-b90b-a5873cb5ae4c", "label": "systems thinking", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "broad" } ] }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "name": "Architecture communication", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different ways of creating architecture representations for a limited audience, including technical and non-technical stakeholders\n- gather and explain information to be used in architecture representations", "working": "You can:\n- listen to the needs of technical and business stakeholders\n- create and use different architecture representations to communicate effectively, achieving agreement with technical and non-technical stakeholders\n- provide support in discussions about architectural topics within a multidisciplinary team", "practitioner": "You can:\n- lead the communication of complicated, complex or risky architecture topics with technical and non-technical stakeholders\n- communicate with senior stakeholders across your organisation\n- adapt your message and communication techniques to your audience\n- advocate on behalf of a team to other stakeholders\n- manage stakeholder expectations effectively", "expert": "You can:\n- communicate with technical and non-technical stakeholders at all levels, and across organisations, using architecture communication techniques​\n- mediate between people in difficult architectural discussions\n- gain support from business and technical stakeholders for architectural initiatives with high levels of risk, impact and complexity\n- coach and support others in architecture communication" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7ff2c668-0e86-418a-a962-4958262ee337", "label": "use communication techniques", "match": "broad" } ] }, { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "name": "Asset and configuration management", "description": "Asset and configuration management involves managing the life cycle of IT assets, such as hardware, software, intellectual property, licences and warranties, the configuration of components, and the relationships between them. Consideration is given to the usage, disposal, compliance, inventory, sustainability, cost optimisation and protection of the IT asset portfolio.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- track, log and correct information to protect assets and components", "working": "You can:\n- maintain secure configuration and accurate information\n- control IT assets in one or more areas\n- verify the location and state of IT assets", "practitioner": "You can:\n- manage configuration items and related information\n- manage service compliance and risk", "expert": "You can:\n- manage configuration management for the organisation, ensuring value for the business and adherence to company policies\n- ensure that changes to assets are recorded and controlled appropriately\n- advocate organisational commitment to asset control" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d2e926f-53d9-41f5-98f3-19dfaa687f3f", "label": "tools for software configuration management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ccb2e5f2-4279-48fd-9d85-a1db42ff1e13", "label": "project configuration management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ab6265f2-a9bf-49e8-a9a5-67cbab4de38b", "label": "manage inventory", "match": "narrow" } ] }, { "id": "corp-assurance-and-audit", "slug": "assurance-et-relations-avec-l-audit", "name": "Assurance et relations avec l'audit", "description": "Obtenir l'assurance que les contrôles fonctionnent, soutenir les audits internes et externes et suivre les recommandations d'audit jusqu'à leur mise en œuvre.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment fonctionnent les audits et l'assurance dans l'organisation\n- fournir des preuves quand on vous le demande", "working": "Vous pouvez :\n- coordonner les preuves pour les audits et les inspections\n- suivre les recommandations d'audit et relancer les actions en retard", "practitioner": "Vous pouvez :\n- planifier la cartographie de l'assurance des principaux risques de l'organisation\n- travailler avec les auditeurs internes et externes pour convenir du périmètre et des constats\n- rendre compte aux comités des lacunes d'assurance", "expert": "Vous pouvez :\n- concevoir le cadre d'assurance de l'organisation\n- conseiller le comité d'audit et le conseil d'administration sur la solidité de l'assurance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/24e67151-ff7e-43e2-99c0-424a758278a4", "label": "liaise with auditors", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8804d963-5a31-4609-b5df-f741b7199fb7", "label": "internal auditing", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/26baf34d-6721-4bac-b7eb-add0bc566a82", "label": "attend to detail in preparation for audits", "match": "narrow" } ] }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "name": "Availability and capacity management", "description": "Availability and capacity management involves ensuring services are available with as little downtime or disruption as possible, and that we have sufficient resources to support emerging business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain availability and capacity management processes", "working": "You can:\n- manage service components to ensure they meet business needs and key performance indicators (KPIs)", "practitioner": "You can:\n- ensure the correct implementation of availability and capacity management standards and procedures\n- identify capacity issues and implement the required changes\n- initiate remedial action", "expert": "You can:\n- lead policy and strategy for service and capacity management\n- lead the identification and implementation of required changes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a2fef437-6719-47c2-8552-73b9fe81df86", "label": "plan ICT capacity", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/60d48be0-4260-4b2e-85b9-aedff7a9b7d9", "label": "ICT capacity planning strategies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "budget-management", "slug": "gestion-budgétaire", "name": "Gestion budgétaire", "description": "Planifier, suivre et maîtriser un budget, y compris les prévisions, la gestion des écarts et le respect des règles financières.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les règles de dépense et de commande\n- expliquer comment votre travail est financé", "working": "Vous pouvez :\n- suivre les dépenses par rapport à un petit budget et signaler les écarts\n- autoriser des dépenses dans la limite de votre délégation", "practitioner": "Vous pouvez :\n- détenir et gérer un budget, en établissant des prévisions et en expliquant les écarts\n- élaborer une étude d'opportunité avec ses coûts et ses bénéfices", "expert": "Vous pouvez :\n- gérer des budgets importants ou multiples et fixer des plans financiers\n- arbitrer les financements entre services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/74688c5d-2af1-4f7a-9d1c-00e808eaa1e6", "label": "budgetary principles", "match": "close" } ] }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "name": "Business analysis (IT operations)", "description": "Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- investigate problems and opportunities in existing processes, and contribute to recommending solutions", "working": "You can:\n- investigate problems and opportunities in existing processes, and contribute to recommending solutions\n- work with stakeholders to identify objectives and potential benefits", "practitioner": "You can:\n- lead investigative work into problems and opportunities in existing processes\n- lead the collection of information and creation of recommendations for improvements\n- absorb large amounts of conflicting information and use it to produce solutions", "expert": "You can:\n- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities\n- ensure that recommendations fit with strategic business objectives\n- communicate recommendations persuasively to important stakeholders\n- identify the simplest of a variety of approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/27ed854c-15b8-4ba2-90e9-ae888a219703", "label": "perform business analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/633a3637-2c6b-40ae-ac38-289eb2a62aa6", "label": "business analysis", "match": "close" } ] }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "name": "Business and user acceptance testing", "description": "Business and user acceptance involves using appropriate tools and techniques to verify that a product or service meets documented and agreed business and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how to create business scenarios to validate that business and user needs are met\n- explain the stages, types and purpose of testing, and the tools and techniques used", "working": "You can:\n- work with others to ensure appropriate test coverage, data and scenarios, in line with acceptance criteria\n- document and triage defects, and their risks, so they can be traced and resolved\n- work with others to review test outcomes to validate that business and user needs are met", "practitioner": "You can:\n- advise others how to ensure appropriate test coverage, data and scenarios, in line with acceptance criteria\n- analyse business risk and impacts of defects so that appropriate action can be taken to enable business acceptance\n- provide assurance on the suitability, business readiness and viability of delivered solutions", "expert": "You can:\n- set standards and strategies for business and user acceptance testing\n- advise senior stakeholders on testing and continuity risks, quality gates and assurance approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d", "label": "levels of software testing", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "broad" } ] }, { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "name": "Business architecture", "description": "Business architecture involves using industry standards to develop integrated views of an organisation that help implement organisational strategy and solve complex problems.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of business architecture frameworks, principles and techniques\n- support the application of frameworks to business change in an organisation, under guidance", "working": "You can:\n- help support the adoption of business architecture\n- clearly communicate business architecture frameworks, principles, and techniques\n- support the production of a multidimensional view of your organisation\n- assess the impact of strategies on the organisation, highlighting risks and issues", "practitioner": "You can:\n- apply and develop business architecture frameworks, principles and techniques in your organisation\n- advise and guide the organisation to inform the implementation of its strategy\n- share the value of business architecture with the organisation\n- produce clear multidimensional views of your organisation to support decision making", "expert": "You can:\n- simplify complex business architecture frameworks into clear actions\n- develop business architecture maturity in your organisation, such as through a community of practice\n- lead or guide others in using best practice for business architecture, such as industry standards\n- identify strategic misalignment within the organisation and make recommendations for improvement" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "narrow" } ] }, { "id": "fin-business-cases", "slug": "études-d-opportunité-et-évaluation-des-investissements", "name": "Études d'opportunité et évaluation des investissements", "description": "Construire la justification financière des investissements, y compris l'évaluation des options, les coûts sur tout le cycle de vie, le traitement en investissement ou en fonctionnement, les bénéfices et l'efficience.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la finalité d'une étude d'opportunité et de sa partie financière\n- recueillir les informations de coûts pour une étude d'opportunité", "working": "Vous pouvez :\n- construire le modèle financier d'une étude d'opportunité simple\n- distinguer les coûts d'investissement et de fonctionnement, et les coûts ponctuels et récurrents\n- inclure les coûts sur tout le cycle de vie, comme les licences, le support et l'hébergement après la mise en service", "practitioner": "Vous pouvez :\n- diriger la justification financière d'investissements numériques complexes, comme un nouveau système clinique ou le passage au nuage\n- évaluer les options par la valeur actuelle nette, l'analyse de sensibilité et l'ajustement au risque\n- vérifier que les bénéfices sont réalistes, mesurables et portés par un responsable\n- suivre les dépenses et les bénéfices après l'approbation", "expert": "Vous pouvez :\n- fixer les normes d'études d'opportunité et d'évaluation des investissements de l'organisation\n- conseiller les comités d'investissement sur le caractère abordable, l'efficience et le risque\n- défendre auprès des financeurs les grands programmes d'investissement\n- examiner le portefeuille d'investissements et recommander où arrêter, modifier ou poursuivre" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e95058a6-e139-42e7-a470-72038a606649", "label": "assess financial viability", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bf12b461-1c53-4d81-a395-8ba77f7483c4", "label": "investment analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5da3c765-10a3-49eb-934c-ec401ceb1a34", "label": "analyse business plans", "match": "broad" } ] }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "name": "Business modelling", "description": "Business modelling involves visualising, analysing and communicating current and future business situations and how business components influence each other.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how models and diagrams can be used to represent the organisation, processes, relationships, information and interactions, and how they add value\n- support the creation of visual representations of business workflows, processes and structures\n- explain how other roles use the models you create to support their work", "working": "You can:\n- select appropriate business modelling techniques to support analysis, decision making and stakeholder understanding\n- elicit appropriate information to create effective business models\n- create models and diagrams that represent the organisation, processes, relationships, information and interactions\n- use existing and new models to ensure alignment to the organisation’s goals", "practitioner": "You can:\n- guide the selection and use of business modelling techniques to ensure consistency\n- define and share good practices for eliciting appropriate information to create effective models\n- create models and diagrams that represent complex and large-scale situations, aligning with and informing architecture artefacts\n- use business modelling outcomes to support strategic decision making", "expert": "You can:\n- set standards for business modelling, including for the elicitation of appropriate information\n- assess the effectiveness of modelling techniques to enable continuous improvement\n- coach others in business modelling, leading the creation of models when appropriate\n- use business modelling outcomes to anticipate and influence decision making and strategy development" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a7792a9-888a-46ad-afc9-2c0d94c8fde6", "label": "create business process models", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3c1cbc5e-2220-4f45-bcc8-3d52c8c9cae0", "label": "analyse business model", "match": "narrow" } ] }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "name": "Business process improvement", "description": "Business process improvement involves creating appropriate artefacts and analysing, modifying and testing existing and new processes to make them more efficient.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to the analysis and evaluation of business processes to identify problems and opportunities\n- contribute to the design and implementation of business process improvements\n- contribute to business process testing and usability evaluation", "working": "You can:\n- analyse and evaluate business processes to identify problems and opportunities\n- design, prioritise and facilitate the implementation of business process improvements, with some support\n- validate improvements to business processes through testing", "practitioner": "You can:\n- lead process analysis and evaluation to define business performance problems and opportunities\n- lead analysis and evaluation to design, test, implement and assess business process improvements\n- manage the design, execution and assessment of business process tests and usability evaluations", "expert": "You can:\n- lead the identification of large-scale opportunities to deliver business performance improvements\n- set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards\n- set the direction for design, execution and assessment of business process tests and usability evaluations\n- coach others in designing, testing, implementing and assessing business process improvements" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75b30aeb-34c0-40f4-b77d-271d75a98b14", "label": "improve business processes", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/56042303-972b-41be-9310-58467599ff7e", "label": "analyse business processes", "match": "narrow" } ] }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "name": "Capability building for digital, data and technology", "description": "A senior leadership skill. You can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- guide the organisation to ensure it has the specialist digital, data and technology skills it needs\n- develop organisational processes and ways of working so that digital and data roles you support can thrive\n- continuously improve and optimise the organisational environment\nExamples of leadership using this skill:\n- prioritising capability needs that will have the most impact\n- negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies\n- advocating for good practice in ways of working and supporting people to adopt this practice\n- growing digital and data communities" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f1155d3f-fbca-4298-a31c-f6955653bacf", "label": "shape organisational teams based on competencies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f206e732-110c-47ce-a53f-f00c9d97c90d", "label": "talent management strategies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ebff1a39-7261-49cd-9cb2-88f565e8dc26", "label": "develop corporate training programmes", "match": "narrow" } ] }, { "id": "proc-category-management", "slug": "gestion-par-catégorie-d-achats", "name": "Gestion par catégorie d'achats", "description": "Gérer une catégorie de dépenses, comme les logiciels, le nuage et les services technologiques, au moyen d'une stratégie de catégorie qui mutualise les besoins, façonne les exigences et planifie les achats sur plusieurs années.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce qu'est une catégorie d'achats et pourquoi les plans de catégorie comptent", "working": "Vous pouvez :\n- analyser les dépenses et les contrats d'une catégorie et tenir à jour le registre des contrats\n- soutenir le plan de catégorie, par exemple en suivant les renouvellements et les économies", "practitioner": "Vous pouvez :\n- rédiger et mettre en œuvre une stratégie de catégorie avec les responsables budgétaires et techniques\n- planifier le calendrier des achats et des renouvellements de contrats de la catégorie\n- suivre les économies, la valeur et les risques de la catégorie", "expert": "Vous pouvez :\n- fixer l'approche de gestion par catégorie de l'organisation\n- diriger les catégories aux dépenses et aux risques les plus élevés, et les aligner sur la stratégie de l'organisation\n- travailler avec d'autres organisations sur des achats groupés" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29cd7e7b-215c-483a-b67a-6bdad0647de9", "label": "develop procurement strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a9dc9e40-14a6-4899-93ec-29d5c79c2ebd", "label": "manage procurement planning", "match": "close" } ] }, { "id": "pcf:change-management", "slug": "pcf-change-management", "name": "Change management", "description": "Change management involves managing changes to services, organisations, suppliers or configuration items, and the associated documentation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- implement change requests\n- apply change control procedures under supervision", "working": "You can:\n- analyse and assess the impact of change\n- document change requests\n- action changes from change requests", "practitioner": "You can:\n- manage high impact, complex change requests\n- ensure that release policies, procedures and processes are applied", "expert": "You can:\n- implement new and current change management processes\n- support change management, actively improving and optimising processes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1e7ed56a-6d6b-422f-962e-38543d150755", "label": "manage changes in ICT system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0a099c81-6a0c-4f00-bb3b-990d23ec03a5", "label": "manage ICT change request process", "match": "close" } ] }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "name": "Change, benefits and adoption analysis", "description": "Change, benefits and adoption analysis involves assessing how change can be enabled within the organisation, determining expected benefits and creating the conditions required for adoption.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the change and benefits life cycles\n- describe common types of benefit, disbenefit, impact and risk to change\n- explain the value of impact assessments\n- describe some ways to capture assumptions, dependencies and measures", "working": "You can:\n- assess how proposed changes affect roles, processes, policies, data, systems and customer or user experience\n- support the definition of measurable outcomes, measures and indicators\n- work with the business and other professions to support business readiness", "practitioner": "You can:\n- lead benefits and impact analysis for initiatives, including identifying trade-offs, quantitative and qualitative benefits, and business readiness indicators\n- ensure change impacts and benefits are translated into clear operating actions, ownership and measures\n- work across the business and with other professions to define and guide adoption and business readiness activities", "expert": "You can:\n- influence strategic decisions by challenging whether proposed change is likely to deliver real and evidenced value\n- work with the business and other professions to influence approaches for change adoption, business readiness and benefits management\n- position business analysis as a discipline that improves business readiness, adoption and outcomes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/17c9a790-5664-4673-8237-c4cf3c5a8da5", "label": "conduct impact evaluation of ICT processes on business", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/48b68726-0fd6-4e03-a5eb-82236516ee7a", "label": "provide cost benefit analysis reports", "match": "narrow" } ] }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "name": "Changing security culture", "description": "A senior leadership skill. You can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- put in place continuous cyber and information security awareness and education programs, for example, training for specific groups\n- use a range of methods to assess whether people’s security behaviour is improving\n- compare the maturity of security awareness and culture in your organisation against others across government to determine effective improvements\nExamples of leadership using this skill:\n- incentivising the right behaviours across the whole organisation so that everyone knows how they contribute to security\n- persuading senior leadership to represent a campaign personally\n- communicating insights from previous incidents to ensure they are learned from" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/54d774a3-de3b-4425-b0d7-c03bc99a0937", "label": "set up cybersecurity training programmes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6aef2baa-5fa7-4c16-bd28-3e070ec4e4df", "label": "educate on data confidentiality", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/a8f2a095-9d03-43f0-980d-2b9fcc59a994", "label": "shape corporate culture", "match": "broad" } ] }, { "id": "clinical-coding", "slug": "codage-clinique", "name": "Codage clinique", "description": "Traduire les informations cliniques des dossiers médicaux en codes de classification standard, selon les règles de codage nationales et internationales, pour les soins, le financement et les statistiques.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce qu'est le codage clinique et pourquoi il compte\n- employer les termes médicaux et les notions d'anatomie de base", "working": "Vous pouvez :\n- coder avec exactitude des séjours simples, en appliquant les règles de classification\n- interroger les cliniciens sur les dossiers peu clairs", "practitioner": "Vous pouvez :\n- coder des séjours complexes dans différentes spécialités\n- auditer la qualité du codage et former les codeurs", "expert": "Vous pouvez :\n- diriger un service de codage et son programme qualité\n- conseiller sur les normes de codage et leur effet sur les données et le financement" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cf0b92de-4bd0-46ee-b383-7765b4cbcac9", "label": "clinical coding", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/f022b5ff-8496-4722-a7a3-ef3c072f01f6", "label": "perform clinical coding procedures", "match": "exact" } ] }, { "id": "clinical-leadership-in-digital", "slug": "leadership-clinique-dans-le-numérique", "name": "Leadership clinique dans le numérique", "description": "Apporter connaissances et crédibilité cliniques à la conception, à l'adoption et à l'usage sûr des services numériques, et conduire les cliniciens dans le changement numérique.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment les services numériques changent la pratique clinique", "working": "Vous pouvez :\n- apporter un éclairage clinique aux équipes produit sur les parcours de travail et la sécurité\n- aider vos collègues cliniques à adopter de nouveaux systèmes", "practitioner": "Vous pouvez :\n- diriger la mobilisation clinique d'un produit ou d'un programme\n- traduire les besoins et les données probantes cliniques en exigences\n- promouvoir une adoption sûre auprès de vos pairs cliniciens", "expert": "Vous pouvez :\n- fixer l'orientation clinique des services numériques de l'organisation\n- conduire les dirigeants cliniques de plusieurs organisations dans le changement numérique\n- conseiller le conseil d'administration sur les risques et les bénéfices cliniques de l'investissement numérique" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b21e2984-c6b2-4352-bbe8-8f3b03bd50f6", "label": "medical informatics", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/ad008df3-dcaf-45ee-8892-2319a3b66c98", "label": "oversee clinical information system activities", "match": "close" } ] }, { "id": "clinical-safety", "slug": "gestion-des-risques-cliniques", "name": "Gestion des risques cliniques", "description": "Identifier, évaluer et maîtriser les risques que les systèmes informatiques de santé peuvent faire courir aux patients, au moyen d'un processus de gestion des risques cliniques, de registres des dangers et de dossiers de sécurité (par exemple selon ISO 14971 et IEC 80001-1).", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment les systèmes informatiques de santé peuvent nuire aux patients, par exemple par des informations erronées, manquantes ou tardives\n- signaler un éventuel problème de sécurité clinique par le bon canal", "working": "Vous pouvez :\n- participer à des ateliers d'identification des dangers et contribuer à un registre des dangers\n- suivre le processus de gestion des risques cliniques dans votre travail\n- fournir des preuves pour un dossier de sécurité clinique, comme des résultats de tests", "practitioner": "Vous pouvez :\n- diriger l'identification des dangers et l'évaluation des risques d'un produit ou d'un changement\n- rédiger et tenir à jour des registres des dangers et des rapports de dossier de sécurité clinique\n- convenir de mesures de maîtrise des risques avec les équipes produit et vérifier qu'elles fonctionnent\n- conseiller les équipes sur l'application des normes de gestion des risques cliniques", "expert": "Vous pouvez :\n- être responsable du système de gestion des risques cliniques de l'organisation\n- fixer la politique de sécurité clinique et garantir les dossiers de sécurité des systèmes majeurs\n- diriger la réponse aux incidents de sécurité graves impliquant l'informatique de santé\n- instaurer une culture de la sécurité clinique dans les équipes numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/47d491a9-f7c0-4b13-a10f-983d3aa0113e", "label": "safety engineering", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/4913d0c0-133a-4c46-aac3-f5d4989a982e", "label": "product usage risks analysis", "match": "close" } ] }, { "id": "clin-clinical-systems-optimisation", "slug": "conception-et-optimisation-des-systèmes-cliniques", "name": "Conception et optimisation des systèmes cliniques", "description": "Concevoir, paramétrer et améliorer les systèmes cliniques, comme le dossier patient informatisé, la prescription d'examens et la prescription électronique, pour qu'ils s'adaptent aux parcours de travail cliniques et soutiennent des soins sûrs et efficaces.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment les systèmes cliniques, comme le dossier patient informatisé, soutiennent les soins\n- décrire les parcours de travail cliniques que soutient un système", "working": "Vous pouvez :\n- cartographier les parcours de travail cliniques actuels et futurs avec les cliniciens et le personnel soignant\n- tester le paramétrage du système au regard de scénarios cliniques\n- rédiger des exigences cliniques claires pour les équipes produit", "practitioner": "Vous pouvez :\n- diriger la conception clinique du paramétrage, des formulaires, des protocoles de prescription et de l'aide à la décision\n- utiliser les données et les retours des utilisateurs pour trouver et corriger les problèmes de parcours\n- concilier besoin clinique, sécurité, utilisabilité et contraintes du système", "expert": "Vous pouvez :\n- fixer les principes et les normes de conception des systèmes cliniques dans toute l'organisation\n- diriger des programmes d'optimisation qui améliorent de façon mesurable les soins et l'expérience du personnel\n- conseiller la direction sur le choix des systèmes cliniques et leur effet sur les soins" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ad008df3-dcaf-45ee-8892-2319a3b66c98", "label": "oversee clinical information system activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/53141450-2fa9-4890-a64e-7ffd4e1144be", "label": "use electronic health records management system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/751941a0-5645-4f8b-b97e-b252909d5edb", "label": "develop ICT workflow", "match": "broad" } ] }, { "id": "clinical-terminology", "slug": "terminologie-et-classification-cliniques", "name": "Terminologie et classification cliniques", "description": "Utiliser des terminologies et des classifications cliniques, comme SNOMED CT, la CIM (ICD) et LOINC, pour enregistrer et échanger le sens clinique de façon cohérente.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la différence entre une terminologie clinique et une classification\n- reconnaître des terminologies courantes comme SNOMED CT et la CIM", "working": "Vous pouvez :\n- trouver et utiliser les bons codes pour une donnée ou un formulaire\n- utiliser des navigateurs de terminologie et des ensembles de référence", "practitioner": "Vous pouvez :\n- concevoir des modèles de données et des ensembles de référence à l'aide de terminologies cliniques\n- établir des correspondances entre terminologies et classifications, et expliquer les limites d'une correspondance\n- conseiller les équipes sur l'usage des terminologies dans les produits et l'analyse", "expert": "Vous pouvez :\n- fixer la politique terminologique de l'organisation\n- diriger les publications, la gouvernance et l'assurance qualité des terminologies\n- représenter l'organisation auprès des organismes de normalisation des terminologies" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2806260f-6399-4add-8f11-070141423f9d", "label": "medical terminology", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/49812c2d-3a36-4be8-bd41-8c0be3db7c6d", "label": "develop classification systems", "match": "broad" } ] }, { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "name": "Coding and scripting", "description": "Coding and scripting involves designing, writing and iterating code and scripts from prototype to production.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe different scripting tools and software that are available and currently in use", "working": "You can:\n- interact with, read and write code\n- carry out baseline repair activities", "practitioner": "This skill level is currently not defined.", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5ef0c719-5bcb-49f8-b8eb-824388225333", "label": "use scripting programming", "match": "narrow" } ] }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "name": "Commercial management", "description": "Commercial management involves exploring commercial opportunities whilst complying with the regulations on how we conduct and manage both internal and third party relationships.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- act as the point of contact for contracted suppliers\n- understand appropriate internal contacts and processes within a government department\n- understand how and when third parties should be brought into digital, data and technology projects", "practitioner": "You can:\n- take responsibility for complex relationships with contracted suppliers\n- identify appropriate contractual frameworks and identify appropriate suppliers\n- negotiate with contracted suppliers\n- get good value out of contracts and suppliers", "expert": "You can:\n- act as the escalation point and resolve large or high risk commercial management issues\n- coach others in appropriate commercial management" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/80ae18bf-f3a4-4f83-b372-7c5c9d686865", "label": "manage commercial risks", "match": "narrow" } ] }, { "id": "proc-negotiation", "slug": "négociation-commerciale", "name": "Négociation commerciale", "description": "Préparer et mener des négociations avec les fournisseurs pour convenir de prix, de conditions et de performances qui offrent l'efficience et maîtrisent le risque.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce qui peut être négocié et ce qui ne peut pas l'être dans un achat public", "working": "Vous pouvez :\n- négocier les prix et les conditions des achats de faible montant ou courants\n- préparer des données et des options pour une négociation menée par d'autres", "practitioner": "Vous pouvez :\n- préparer et mener des négociations, en fixant objectifs, limites et positions de repli\n- négocier les avenants, les renouvellements et le règlement des litiges\n- garder les négociations licites et bien documentées", "expert": "Vous pouvez :\n- diriger des négociations à fort enjeu et à haut risque avec les fournisseurs stratégiques\n- accompagner d'autres personnes en négociation et fixer l'approche de négociation de l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5f2efbdf-08a2-49cd-9c06-bd284e4f0fbf", "label": "negotiate terms with suppliers", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c842be42-81b3-40f2-904c-ea8790ac88bd", "label": "negotiate supplier arrangements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fde186df-c9c4-49f5-b2a5-d66adc7c43a5", "label": "negotiate buying conditions", "match": "close" } ] }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "name": "Commercial perspective", "description": "Commercial management involves exploring commercial opportunities whilst complying with the regulations on how we conduct and manage both internal and third party relationships.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of government commercial processes\n- show an awareness of legal and compliance rules", "working": "You can:\n- understand commercial processes and the appropriate internal contacts within a government department\n- understand different sourcing strategies and when to apply them", "practitioner": "You can:\n- identify appropriate contractual frameworks and approaches\n- identify, evaluate and select appropriate suppliers", "expert": "You can:\n- coach others in appropriate commercial, vendor and legal issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/80ae18bf-f3a4-4f83-b372-7c5c9d686865", "label": "manage commercial risks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3bc08c26-2f98-4730-bbb6-ec4a8566e3cf", "label": "procurement lifecycle", "match": "narrow" } ] }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "name": "Communicating analysis and insight", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to clearly communicate findings from analysis\n- explain some methods for effectively communicating findings from analysis", "working": "You can:\n- choose the appropriate medium to communicate findings\n- shape and share communications relevant to the audience\n- present analysis and visualisations in clear ways to both specialist and non-specialist audiences, with support\n- give tactical recommendations based on your analysis and insight to inform decision making", "practitioner": "You can:\n- turn complex data into compelling, clear and actionable stories\n- share data communication skills with the team and across government\n- present analysis and visualisations in clear ways to communicate complex messages\n- communicate negative and positive information to stakeholders\n- give tactical and strategic recommendations", "expert": "You can:\n- communicate relevant, compelling stories using the most appropriate medium\n- make complex recommendations at a tactical and strategic level" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f263da7f-0708-42c2-b1a9-39083416f632", "label": "communicate analytical insights", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c544a9f3-5945-4b54-afed-de0697852817", "label": "report analysis results", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "narrow" } ] }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "name": "Communicating between the technical and non-technical", "description": "Communicating between the technical and non-technical involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to communicate technical concepts in non-technical language\n- explain the types of communication that can be used with internal and external stakeholders, and their impact", "working": "You can:\n- communicate effectively with technical and non-technical stakeholders\n- support and host discussions within a multidisciplinary team, with potentially difficult dynamics\n- be an advocate for the team externally\n- manage differing stakeholder perspectives", "practitioner": "You can:\n- listen to and interpret the needs of technical and non-technical stakeholders, and manage their expectations\n- manage active and reactive communication\n- support or host difficult discussions within the team or with diverse senior stakeholders", "expert": "You can:\n- mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels\n- manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales\n- speak on behalf of, and represent the community to, large audiences inside and outside the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "exact" } ] }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "name": "Communicating data", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness that data needs to be aligned to the needs of the end user\n- create basic visuals and presentations", "working": "You can:\n- understand the appropriate media to communicate findings\n- shape communications for the audience", "practitioner": "You can:\n- turn complex data into clear and well understood solutions, which can be acted upon\n- share data communication skills with the team and organisation\n- understand and communicate different options, taking into account risks and uncertainties", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "narrow" } ] }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "name": "Communicating information", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- listen to the needs of design and business stakeholders and interpret information\n- take part in discussions within a multidisciplinary team", "working": "You can:\n- listen to the needs of design and business stakeholders and interpret information\n- take part in discussions within a multidisciplinary team\n- be an advocate for the team externally, and can manage differing perspectives\n- shape and share communications relevant to the audience", "practitioner": "You can:\n- work collaboratively in a group and build relationships with others\n- identify issues through Agile 'health checks' and work with others to address them\n- manage stakeholder expectations\n- be flexible and capable of proactive and reactive communication\n- host or moderate difficult discussions within the team or with senior stakeholders", "expert": "You can:\n- mediate between people and mend relationships, communicating with stakeholders at all levels\n- manage stakeholder expectations and host or moderate discussions about high risk and complexity, even within constrained timescales\n- speak on behalf of and represent the community to large audiences inside and outside of government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7ff2c668-0e86-418a-a962-4958262ee337", "label": "use communication techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/415abd43-e8e5-4643-b5da-5f11307af57a", "label": "use different communication channels", "match": "narrow" } ] }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "name": "Communication (security architect)", "description": "Communication involves conveying information using the most effective medium and language for the audience.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- demonstrate a deep understanding of security concepts and can apply them to a technical level\n- effectively translate and accurately communicate security and risk implications to technical and non-technical stakeholders\n- successfully respond to challenges\n- manage stakeholder expectations and be flexible, adapting to stakeholder reactions to reach consensus", "expert": "You can:\n- demonstrate expert understanding of security concepts and can apply them to a technical level, at the highest levels of risk complexity\n- effectively translate and accurately communicate security and risk implications at the most senior levels across technical and non-technical stakeholders\n- successfully respond to challenges\n- manage stakeholder expectations across high risk and complexity or under constrained timescales" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bad614fb-fc66-4401-b75b-3d366013a493", "label": "write security reports", "match": "narrow" } ] }, { "id": "corp-communications-strategy", "slug": "stratégie-et-planification-de-la-communication", "name": "Stratégie et planification de la communication", "description": "Planifier des communications et des campagnes qui servent les objectifs de l'organisation, à partir de la connaissance des publics, et en évaluer l'effet.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les objectifs d'un plan de communication sur lequel vous travaillez", "working": "Vous pouvez :\n- rédiger des plans de communication pour des projets, avec publics, messages et canaux\n- mesurer les résultats des actions de communication", "practitioner": "Vous pouvez :\n- planifier des campagnes qui changent les comportements, comme encourager les patients à utiliser un service numérique\n- utiliser la connaissance des publics et l'évaluation pour améliorer les campagnes\n- planifier la communication sur les incidents et les interruptions de service", "expert": "Vous pouvez :\n- fixer la stratégie de communication de l'organisation\n- diriger la communication de crise\n- conseiller le conseil d'administration sur la réputation et la relation avec les parties prenantes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c834f6e-523a-49ee-8ed1-e073e28ae6fe", "label": "develop communications strategies", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/69f36674-440a-4fa0-89f9-1b70172ebb9d", "label": "advise on communication strategies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f780a6ad-b01e-4c35-9746-af8fc0c5ad06", "label": "apply crisis management", "match": "broad" } ] }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "name": "Community collaboration", "description": "Collaboration in the Government Digital and Data profession typically involves working in a multidisciplinary project team, and contributing to working groups and wider professional communities. It requires a broad understanding of the technologies, principles and perspectives of related professions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the work of others and the importance of team dynamics, collaboration and feedback", "working": "You can:\n- contribute to the work of others\n- motivate and empower teams\n- create the right environment for teams to work in, and can identify the best team makeup depending on the situation\n- recognise and deal with issues", "practitioner": "You can:\n- work collaboratively in a group, actively networking with others\n- adapt feedback to ensure it’s effective and lasting\n- use your initiative to identify problems or issues in the team dynamic and rectify them\n- identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses", "expert": "You can:\n- solve and unblock issues between teams or departments at the highest level\n- coach the organisation on team dynamics and conflict resolution, while also building and growing the community" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/082967d4-b94c-4305-aa13-35a6aa8c5c7c", "label": "cooperate with colleagues", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/60c78287-22eb-4103-9c8c-28deaa460da0", "label": "work in teams", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bf5d77ad-e18c-48d8-83f0-bc79c011c74a", "label": "develop professional network", "match": "narrow" } ] }, { "id": "ig-confidentiality-and-sharing", "slug": "confidentialité-et-partage-d-informations", "name": "Confidentialité et partage d'informations", "description": "Protéger les informations confidentielles des patients tout en veillant à ce qu'elles soient partagées de façon licite lorsque les soins, la sécurité ou la loi l'exigent, y compris au moyen d'accords de partage d'informations.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- protéger les informations confidentielles et ne les partager que lorsque vous y êtes autorisé\n- demander conseil en cas de doute", "working": "Vous pouvez :\n- vérifier qu'une demande de partage d'informations respecte la politique\n- consigner ce qui a été partagé, avec qui et pourquoi\n- rédiger des accords simples de partage d'informations", "practitioner": "Vous pouvez :\n- conseiller sur des questions de confidentialité complexes, comme le partage sans consentement dans l'intérêt public\n- examiner les accords de partage d'informations avec les organisations partenaires\n- appliquer aux flux de données les règles de consentement et d'opposition des patients", "expert": "Vous pouvez :\n- être le conseiller principal de l'organisation en matière de confidentialité\n- trancher les décisions de communication les plus difficiles\n- fixer le cadre du partage d'informations avec les partenaires" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec", "label": "maintain healthcare user data confidentiality", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a56dec32-05ef-45de-a256-ee6741f356db", "label": "information confidentiality", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b4548845-dc4c-43fb-a55c-b9b7c6c1defd", "label": "document sharing procedures", "match": "broad" } ] }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "name": "Consultancy", "description": "Consultancy involves providing specialist advice to address stakeholder and business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the need for consulting in your role, and its purpose\n- work under guidance to identify what advice, guidance and recommendations might be appropriate, usually by referring to previous work by others\n- show an understanding of how to frame problems that need to be solved", "working": "You can:\n- provide advice, guidance and recommendations based on your specialist knowledge and experience\n- propose methodologies to follow and approaches to implementation\n- frame problems so they can easily be understood, and troubleshoot where required, to support the business in operating more effectively", "practitioner": "You can:\n- provide advice and recommendations to stakeholders based on your significant specialist knowledge and experience\n- lead the definition of guidance and inform how the organisation approaches delivery or uses digital and data skills more effectively", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/283cbcd3-7101-4dbb-be37-56f3625515b1", "label": "provide ICT consulting advice", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/414332e4-8347-4771-b947-65bd3801a620", "label": "use consulting techniques", "match": "close" } ] }, { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "name": "Content management and architecture", "description": "Content management and architecture involves using and developing processes, systems and standards to enable effective, sustainable and reusable content.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain a typical content life cycle\n- explain the value of organising and categorising information in content design and some ways to do this\n- describe the importance of metadata (such as content type, publication date or ownership information) for managing content", "working": "You can:\n- document information that enables effective content life cycle management, for example metadata\n- organise complex information to support understanding and navigation using existing standards and systems for structure and hierarchy\n- use tools to manage and publish content, for example content management systems", "practitioner": "You can:\n- establish workflows for designing and publishing content as part of an end-to-end content life cycle\n- develop ways to organise and categorise information\n- help design ways for content to be effectively reused in different channels and contexts", "expert": "You can:\n- direct the approach to content management to ensure content is regularly reviewed and evaluated by publishing or service teams\n- identify opportunities to improve content workflows, efficiency and scalability\n- define and manage relationships between content in complex systems" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1bba98a7-92b9-450b-9235-e0c905f8f3c4", "label": "information architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9710092c-f174-4e84-95bf-2064d39ad7a0", "label": "manage content metadata", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/56a10e3e-c9e7-4d39-b6f1-6013398fcb3a", "label": "use content management system software", "match": "narrow" } ] }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "name": "Context, problem and option analysis", "description": "Context, problem and option analysis involves holistically investigating the context for a piece of work to define the problem or opportunity, understand root causes, identify high level business and user needs and shape the work to address those needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the analysis techniques you could use to help understand the context, problem and options to meet business and user needs\n- explain the importance of understanding that internal and external factors influence the organisation\n- contribute to identifying and assessing multiple options and formulating recommendations, under supervision", "working": "You can:\n- plan and use the most appropriate analysis techniques to understand the context, the problem and root causes\n- communicate how your work supports and aligns to strategic contexts and goals\n- define problem statements and develop and evaluate multiple options\n- formulate recommendations, considering feasibility, benefits and impact", "practitioner": "You can:\n- lead the approach to understanding the context, the problem and root causes\n- set goals for a piece of work that aligns to the organisation's strategic context\n- lead the approach to developing and evaluating multiple options, sharing and advocating for recommendations to gain support", "expert": "You can:\n- advise on approaches to options analysis, feasibility and impact assessments to ensure best practice is followed\n- ensure all streams of work align to the organisation's strategic context and goals\n- advise on how the organisation can use business analysis skills to add value\n- guide tactical decision making and influence strategic plans in a changing environment" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9714735d-6f60-440b-bdbc-aaf45ebcbe78", "label": "analyse the context of an organisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/07e51c60-763a-4335-b4ec-70a15f66d328", "label": "propose ICT solutions to business problems", "match": "narrow" } ] }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "name": "Continual service improvement", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of developing process efficiency and common ways in which processes are optimised\n- support specific activities to improve development processes\n- spot or identify obvious deficiencies", "working": "You can:\n- identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions", "practitioner": "You can:\n- analyse current processes, and identify and implement opportunities to optimise them\n- lead and develop a team of experts to deliver service improvements\n- help to evaluate and establish requirements for the implementation of changes by setting policy and standards", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d59f4e5-20a5-428e-b8b3-645043500457", "label": "create a work atmosphere of continuous improvement", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0550431f-9c8b-4204-9c45-59bc5feacf06", "label": "continuous improvement philosophies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "narrow" } ] }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "name": "Continuity management", "description": "Continuity management involves clearly defining processes and remediation plans to ensure the availability of systems and services in the event of unplanned downtime.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the basic principles of IT standard continuity management processes and procedures", "working": "You can:\n- manage the runbooks and the processes around service continuity\n- test the runbooks to ensure that service availability is maintained", "practitioner": "This skill level is currently not defined.", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/909a28ce-d4b6-4567-9b74-d111f1ed9633", "label": "maintain plan for continuity of operations", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/64852ade-6ae1-4760-ba4a-976bf07ca255", "label": "manage disaster recovery plans", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c9e96450-421d-48af-9ee6-d9c50e29afc2", "label": "ICT recovery techniques", "match": "narrow" } ] }, { "id": "legal-contract-drafting-and-review", "slug": "rédaction-et-relecture-de-contrats", "name": "Rédaction et relecture de contrats", "description": "Rédiger, relire et négocier des contrats et des accords, comme les contrats technologiques, de licence logicielle, d'informatique en nuage, de services et de sous-traitance de données.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales parties d'un contrat, comme les parties, la durée, le paiement, la responsabilité et la résiliation\n- préparer des documents standard à partir de modèles approuvés", "working": "Vous pouvez :\n- relire des accords courants, comme les accords de confidentialité et les contrats de services simples, au regard des normes de l'organisation\n- annoter les contrats et expliquer les modifications\n- repérer les clauses qui nécessitent l'examen d'un juriste, comme la responsabilité illimitée ou la tacite reconduction", "practitioner": "Vous pouvez :\n- rédiger et négocier des accords complexes, comme les licences logicielles, l'hébergement en nuage, l'intégration de systèmes et la sous-traitance de données\n- conseiller sur la répartition des risques, y compris les plafonds de responsabilité, les niveaux de service, la réversibilité et le séquestre\n- veiller à ce que les contrats protègent les données des patients, la continuité du service et les droits de l'organisation sur ses logiciels et ses données\n- rédiger et tenir à jour les modèles de contrats et les guides de négociation", "expert": "Vous pouvez :\n- fixer les normes contractuelles et les positions de risque de l'organisation\n- diriger les négociations des accords les plus importants ou les plus risqués\n- conseiller la direction sur les montages commerciaux stratégiques, comme les partenariats et les coentreprises" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5c606d18-6404-4047-b235-350f18e11827", "label": "contract law", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/82ae17ef-a422-4803-923e-d62da42476a9", "label": "revise legal documents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/d63c2bad-817d-4116-b4d8-b927cb01212d", "label": "commercial law", "match": "broad" } ] }, { "id": "proc-contract-management", "slug": "gestion-des-contrats", "name": "Gestion des contrats", "description": "Gérer les contrats après l'attribution, y compris le démarrage, la performance, les paiements, les modifications, les litiges, le renouvellement et la sortie, pour que l'organisation obtienne ce pour quoi elle paie.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- trouver un contrat et expliquer ses dates clés, son montant et son responsable\n- consigner les modifications et les documents du contrat dans le registre des contrats", "working": "Vous pouvez :\n- suivre la performance des fournisseurs au regard des niveaux de service et des indicateurs clés de performance\n- préparer les revues de contrat et suivre les actions\n- traiter les avenants et vérifier les factures au regard du contrat", "practitioner": "Vous pouvez :\n- gérer un portefeuille de contrats, y compris des contrats cliniques et technologiques\n- appliquer les remèdes contractuels, comme les pénalités de niveau de service, lorsque la performance est insuffisante\n- gérer les modifications, les litiges et les renouvellements dans le respect des règles d'achat\n- préparer tôt la sortie et tester les plans de réversibilité avant la fin des contrats", "expert": "Vous pouvez :\n- fixer le cadre et les normes de gestion des contrats de l'organisation\n- diriger la gestion des contrats stratégiques et à haut risque\n- régler les litiges majeurs et décider de la résiliation ou d'une nouvelle mise en concurrence" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/a703b581-ad64-4791-8bb3-624aea569fa5", "label": "maintain contract administration", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1368c06f-202d-4776-8153-93aed512cc64", "label": "perform contract reporting and evaluation", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f79e4715-5776-485c-ab7d-631c9b8d70ad", "label": "manage contract disputes", "match": "narrow" } ] }, { "id": "governance-and-compliance", "slug": "gouvernance-d-entreprise-et-conformité", "name": "Gouvernance d'entreprise et conformité", "description": "Soutenir la gouvernance de l'organisation — conseils, comités, règlement intérieur, politiques, déclarations d'intérêts et respect des obligations légales et réglementaires.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les politiques et les règles de décision de l'organisation", "working": "Vous pouvez :\n- soutenir les réunions, les documents et les procès-verbaux des comités\n- tenir à jour les registres de gouvernance", "practitioner": "Vous pouvez :\n- piloter le cycle de gouvernance des conseils et des comités\n- revoir les politiques et conseiller sur la conformité", "expert": "Vous pouvez :\n- concevoir le cadre de gouvernance et conseiller le conseil d'administration\n- diriger les rapports annuels de gouvernance et l'assurance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3d3ee5c3-4286-457f-9f76-1704011f7e11", "label": "comply with legal regulations", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/4cb51222-3e2e-417c-9a5c-e9ccf262721d", "label": "ensure compliance with company regulations", "match": "close" } ] }, { "id": "corp-correspondence-management", "slug": "gestion-du-courrier-et-des-demandes", "name": "Gestion du courrier et des demandes", "description": "Traiter les lettres, les courriels, les appels et les demandes avec rapidité et courtoisie, et les orienter vers la bonne personne.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- répondre aux appels et aux courriels avec courtoisie et prendre des messages exacts\n- orienter les demandes vers la bonne personne", "working": "Vous pouvez :\n- traiter vous-même le courrier et les demandes courants\n- rédiger des lettres et des réponses à faire signer par d'autres\n- tenir des registres du courrier et relancer les réponses en attente", "practitioner": "Vous pouvez :\n- gérer le courrier d'un dirigeant, y compris les lettres sensibles et les réclamations\n- rédiger des réponses qui demandent tact, exactitude et discernement\n- veiller au respect des délais de réponse", "expert": "Vous pouvez :\n- fixer le processus et les normes du courrier de la direction\n- traiter le courrier le plus sensible, y compris avec les régulateurs, les partenaires et les médias" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/dcbeb0b1-631e-4ab5-897a-94e15735ef52", "label": "route correspondence to business departments", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ab821cc3-a0cb-4fcc-b4c0-bf7c96352cbf", "label": "maintain correspondence records", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/de2f0ce8-f8d6-48c5-a213-4d065251cecf", "label": "communicate by telephone", "match": "narrow" } ] }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "name": "Creating value for money", "description": "Creating value for money involves making the right choices for the right reasons, balancing return on investment and value for the user and the organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- clearly describe the value of your work\n- determine or estimate the benefits your work is expected to deliver\n- identify opportunities for reuse, saving time and money", "working": "You can:\n- estimate the value of each item on your roadmap\n- compare effort to value when deciding priorities\n- decide when it's appropriate to reuse something, and when it's not\n- decide how and when to escalate risk in achieving value\n- discuss estimates with stakeholders to validate understanding\n- analyse the benefit of investment against anticipated outcomes", "practitioner": "You can:\n- advocate for user needs, ensuring user value is balanced against cost and value for the organisation\n- determine the benefit of a product and persuade others it's the right product to use\n- write or contribute to business cases\n- communicate business-value propositions\n- help others make value-based decisions, influencing the direction of development", "expert": "You can:\n- develop and own a business case and iterate it throughout the life cycle\n- coach others on identifying benefits whilst balancing user and business needs\n- communicate the delivery of incremental value\n- build the case for an organisational approach to value through product strategy\n- coach and empower teams to take a value for money approach" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d41262ae-eca1-4ede-89a8-46d2d99a7a31", "label": "consider economic criteria in decision making", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/48b68726-0fd6-4e03-a5eb-82236516ee7a", "label": "provide cost benefit analysis reports", "match": "narrow" } ] }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "name": "Customer service management", "description": "Customer service management involves managing customer service functions, such as responding to issue reports, information and access requests.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain customer service management processes\n- provide customer service management support under supervision", "working": "You can:\n- resolve user requests to a minimum of the agreed service level agreement\n- empathise with the end user\n- use customer-focused metrics to achieve the desired outcome", "practitioner": "You can:\n- resolve user requests, maintaining a high level of customer service\n- deal with complex complaints\n- use empathy to understand and meet customer needs", "expert": "You can:\n- translate lessons learnt into continual service improvement\n- oversee the full range of customer service functions, including reviewing customer service satisfaction\n- investigate which processes can be automated and the ways to automate them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c09c5786-a479-46de-b0aa-d5d2d8ccc123", "label": "manage customer service", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e1e99428-b91b-45e1-8ede-ed0cbf161930", "label": "establish an ICT customer support process", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c2296e2e-5fef-4f24-a24f-e5b3792268be", "label": "provide ICT support", "match": "narrow" } ] }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "name": "Cyber incident management", "description": "A senior leadership skill. You can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- implement cyber incident management processes that reflect the level of risk accepted by the organisation\n- ensure the organisation is prepared for and can effectively respond to incidents\n- determine the impact of critical incidents on the organisation’s technology\n- lead the response to critical incidents that affect the whole organisation\nExamples of leadership using this skill:\n- helping the incident management team build relationships with senior leaders\n- leading simulation exercises with the board so they understand their role in incident response processes and the implications of potential incidents\n- assessing what to communicate to the board, ministers or the whole organisation, and when to do it" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8181aa4c-42bc-4036-a3d2-5cb6bbb34239", "label": "handle cybersecurity incidents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7", "label": "manage major incidents", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/440d5784-52a5-4729-8b04-29f978bd896d", "label": "respond to incidents in cloud", "match": "narrow" } ] }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "name": "Cyber risk management", "description": "A senior leadership skill. You can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- maintain a clear understanding of the cyber and information security risks across the whole organisation\n- develop and implement risk assessment processes\n- oversee the assessment of the organisation's partners and supply chain for potential threats or vulnerabilities\nExamples of leadership using this skill:\n- building a culture where teams have awareness of, and take responsibility for, risks and mitigating them\n- advising programme owners and people running IT services about risks in a way that enables them to act on that advice\n- communicating with senior leaders in a way that enables them to make decisions about accepting or mitigating risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/69cfc5ed-6569-4aca-a4cc-fd782ba51d9c", "label": "implement ICT risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/96ec2d53-4f41-4172-8ef2-70742c4bb540", "label": "assess supplier risks", "match": "narrow" } ] }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "name": "Cyber security governance", "description": "A senior leadership skill. You can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- develop an effective cyber and information security governance framework that is integrated with overall organisational governance\n- prioritise issues affecting the organisation’s ability to meet security policies and follow standards\n- lead a continuous review process to ensure governance meets changing regulations, legislation and best practices\n- mitigate risks caused by unavoidable exceptions to the governance framework\nExamples of leadership using this skill:\n- escalating risks to the highest level in the organisation when governance issues do not have defined owners\n- persuading others to use their financial resources for changes needed to comply with the framework\n- helping stakeholders be aware of the risks that are caused when an exception is agreed" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4918ec9a-0204-4935-8b09-b0112370daa8", "label": "establish an Information Security Management System", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/37bc4dc0-1233-4008-98db-1116d0c1cfcc", "label": "define security policies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/06358891-8424-43c5-891e-d40f226bef40", "label": "manage IT security compliances", "match": "narrow" } ] }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "name": "Data analysis and synthesis", "description": "Analysis and insight involves examining, interpreting and analysing data to help make informed decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- interpret data to find key insights", "working": "You can:\n- undertake data profiling and source system analysis\n- present clear insights to colleagues to support the end use of the data", "practitioner": "You can:\n- understand and help teams to apply a range of techniques for data profiling\n- source system analysis from a complex single source\n- bring multiple data sources together in a conformed model for analysis", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f715be1d-5fc4-49d3-82a5-0b8090d12849", "label": "synthesise information", "match": "narrow" } ] }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "name": "Data compliance and security", "description": "Data compliance and security involves ensuring data handling practices at all stages of the data life cycle meet legal, regulatory, technical, ethical and organisation requirements to protect the data, data subjects and organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain data classification and security controls\n- explain what a data life cycle is\n- identify UK legislation for data handling\n- identify internal procedures, policies and technologies relevant to secure data handling", "working": "You can:\n- use official data classification when authoring documents\n- apply internal procedures, policies and technologies to ensure secure data handling\n- identify and address ethical considerations when working with data\n- address data compliance issues using internal processes", "practitioner": "You can:\n- consistently apply data ethics, legislation, internal procedures, policies and technologies to ensure secure data handling\n- help ensure your team remain compliant by identifying and addressing current and potential data compliance and ethical issues\n- guide and support others in addressing data compliance issues", "expert": "You can:\n- advise senior stakeholders on data security, ethical or procedural risks\n- improve organisational awareness of data compliance and procedures\n- lead, guide and mentor teams in implementing secure data practices and maintaining compliance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5", "label": "data protection", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/adcca622-b933-4ba3-bc43-bf371879edc3", "label": "data security principles", "match": "narrow" } ] }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "name": "Data development process", "description": "Data development process involves implementing data pipelines, products, services or platforms while ensuring they are secure, scalable, sustainable, reliable and meeting required standards.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- monitor the operation of data solutions such as data pipelines and services\n- identify and fix simple issues in data solutions", "working": "You can:\n- implement simple data solutions such as data pipelines, following established approaches and standards\n- create repeatable, reliable and reusable data solutions", "practitioner": "You can:\n- lead the implementation of complex or large-scale data solutions\n- apply appropriate technology and techniques to ensure data solutions are secure and scalable\n- identify and implement continuous improvement to the operation and performance of data solutions", "expert": "You can:\n- establish cross-organisational data solutions that include all aspects of the data development life cycle\n- define and promote good practices for creating repeatable, reliable and reusable data solutions" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2daec0e6-f0c1-43e8-8178-aedba99130ec", "label": "establish data processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f9670490-8aa4-4540-b121-d440a8294aab", "label": "develop data processing applications", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9d0d89be-bffa-4393-b6f6-8d05bea49051", "label": "data extraction, transformation and loading tools", "match": "narrow" } ] }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "name": "Data engineering", "description": "Data engineering involves ensuring the correct systems are available to enable the collection, analysis and extrapolation of data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why you need engineering support to design and provide products for the organisation\n- explain why you need to cleanse and prepare data for use in data science products\n- explain different architectures, including cloud and on-premise, and data manipulation and transformation tools", "working": "You can:\n- identify the appropriate engineering support to design and provide products for the organisation\n- recognise the processes and tools for cleansing and preparing data, and put reusable processes and checks in place\n- use different architectures, including cloud and on-premise\n- use data manipulation and transformation tools", "practitioner": "You can:\n- work with data engineers and data scientists to design and provide products for the organisation", "expert": "You can:\n- help to identify the data engineering requirements for any data science product, while working with data engineers and data scientists to design and deliver those products into the organisation effectively\n- understand the need to cleanse and prepare data before including it in data science products and can put reusable processes and checks in place\n- understand a broad range of architectures, including cloud and on-premise, and data manipulation and transformation tools deployed within the organisation, and can use these tools appropriately and help others use them" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/48db96bf-3314-45c6-bad8-fdb6e20e5639", "label": "data engineering", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/2daec0e6-f0c1-43e8-8178-aedba99130ec", "label": "establish data processes", "match": "narrow" } ] }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "name": "Data ethics and privacy", "description": "Data ethics and privacy involves using data and emerging data techniques in compliance with ethical and legal obligations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of using data ethics and privacy in your work\n- identify appropriate channels to discuss ethical issues, with support", "working": "You can:\n- apply fundamental principles of data ethics and privacy in your work under supervision\n- share data ethics and privacy risks through appropriate channels", "practitioner": "You can:\n- work with stakeholders to identify and address ethical and privacy concerns\n- demonstrate and communicate how data ethical issues fit into the wider organisational context\n- research developments in data ethics and privacy to improve compliance and processes\n- assess and constructively challenge proposed data ethics policies", "expert": "You can:\n- oversee compliance with data ethics standards and legislation across the organisation\n- develop, manage and continuously improve an ethical framework within your area\n- develop a data ethics culture, influencing others to act on it\n- ensure data ethics is applied appropriately when formulating, implementing and evaluating organisational policies and programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e9575f7f-053a-439e-8074-f93df3334e92", "label": "data ethics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" } ] }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "name": "Data governance", "description": "Data governance involves the set of standards, processes and policies that ensures your data is consistent and reliable throughout the data life cycle.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- demonstrate up-to-date knowledge of data governance theory, standard methodology and the practical considerations\n- develop an end-to-end data governance framework (the processes, operational policies and standards needed to support data management)\n- work effectively with technical teams and other stakeholders to implement a data governance framework, and make recommendations to ensure compliance", "practitioner": "You can:\n- implement and monitor data governance using standard methodology throughout the data life cycle, within a large organisation\n- meet the requirement for relevant data governance accreditation\n- take responsibility for specific parts of a data governance framework within the organisation", "expert": "You can:\n- define the data governance strategy for the organisation, and connect it with the wider organisational strategy\n- design, implement and monitor data governance within a large organisation, throughout the data life cycle\n- set the strategy for applying end-to-end data governance frameworks, processes, operational policies, standards, compliance and assurance\n- engage and work effectively with technical leaders and senior stakeholders to implement data governance and ensure compliance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "broad" } ] }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "name": "Data governance (data architect)", "description": "Data governance involves the set of standards, processes and policies that ensures your data is consistent and reliable throughout the data life cycle.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand what data governance is required\n- take responsibility for the assurance of data solutions and make recommendations to ensure compliance", "practitioner": "You can:\n- evolve and define data governance\n- take responsibility for supporting and collaborating around wider governance\n- assure and integrate data services to meet the needs of multiple business services\n- work proactively to ensure the organisation designs architecture that considers data", "expert": "You can:\n- ensure data governance supports changes to the organisational strategy\n- align data governance with wider governance (for example, budget)\n- assure corporate services by understanding important risks and providing mitigation through assurance mechanisms" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/cb5cccc9-abe4-4b11-abe6-d27e5cd85fb1", "label": "manage standards for data exchange", "match": "narrow" } ] }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "name": "Data innovation", "description": "Data innovation involves understanding unfamiliar or emerging technologies, assessing their relevance and applying them effectively, or using existing technologies in new ways, to deliver value from data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop a basic understanding of an unfamiliar or emerging technology, or a familiar technology in a new data context, with guidance\n- share what you learn with colleagues, including how it could help deliver more value from data", "working": "You can:\n- experiment with unfamiliar and emerging technologies, or familiar technologies in new data contexts, with guidance\n- share what you learn with the team, explaining potential benefits, risks, and practical considerations\n- identify opportunities to apply technology to improve data processes or outcomes in an operational setting or the wider organisation", "practitioner": "You can:\n- test and evaluate the feasibility of unfamiliar and emerging technologies, or familiar technologies in new data contexts\n- share what you learn with the organisation, explaining potential benefits, risks, and practical considerations\n- recommend, design and implement innovative data solutions based on organisation objectives, user needs, and operational constraints", "expert": "You can:\n- advocate for adoption of unfamiliar and emerging technologies, or familiar technologies in new data contexts, ensuring organisation objectives, user needs, and operational constraints inform decisions\n- develop organisational capability in data innovation through leadership\n- anticipate future technology changes and advise how to take advantage of them to realise value from data" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8327754d-3990-4056-b07e-4faa49cfcd26", "label": "innovate in ICT", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/42cb7669-c371-4903-9c0b-13db67b2e4bb", "label": "emergent technologies", "match": "narrow" } ] }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "name": "Data integration design", "description": "Data integration design involves designing systems, APIs and data models to enable secure and efficient interoperability across services.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify interoperability requirements between services and systems\n- explain tools and techniques used to exchange data between systems and services", "working": "You can:\n- design simple data exchange or integration solutions using established patterns or modelling techniques\n- include security features in your data integration designs", "practitioner": "You can:\n- select the most appropriate techniques for different integration scenarios\n- evaluate and lead the implementation of integration using varied approaches that ensure security, efficiency and compliance", "expert": "You can:\n- establish cross-organisational data integration standards and design patterns\n- guide teams in designing secure and interoperable systems and services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4a882a1-0263-4dd2-b29a-f0028cac2393", "label": "define integration strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/46ec0033-3c71-415e-bcff-b065675ba2dc", "label": "integrate ICT data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b0096dc5-2e2d-4bc1-8172-05bf486c3968", "label": "design application interfaces", "match": "narrow" } ] }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "name": "Data life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- understand and apply data governance over a data life cycle, ensuring best practice at each phase", "practitioner": "You can:\n- understand and apply data governance structures and principles over a data life cycle, ensuring best practice at each phase\n- demonstrate knowledge of data governance industry standards\n- design and implement continuous improvements to optimise data governance over a data life cycle\n- work with internal and external stakeholders to build organisational capacity and capability in data governance", "expert": "You can:\n- take responsibility for data governance structures and principles, and ensure that they’re defined and applied with best practice throughout a data life cycle\n- direct continuous improvements to optimise data governance over a data life cycle" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4f5c1208-62fd-4e5a-a51e-306c06947e11", "label": "manage findable accessible interoperable and reusable data", "match": "narrow" } ] }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "name": "Data literacy improvement", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- raise awareness of the need for data literacy within the organisation\n- support data literacy training and development by enabling data consumers to understand what they can and cannot do with data", "practitioner": "You can:\n- recommend data literacy as a valuable skill across all levels of the organisation\n- identify employee training courses and other opportunities to improve the organisation’s data literacy skills and data-driven culture", "expert": "You can:\n- take responsibility for improving the organisation’s data literacy\n- encourage a data-driven culture within the organisation by strengthening data literacy skills among all employees\n- persuade senior decision-makers that data literacy is a vital part of a data-driven culture, enabling effective decision-making at all levels" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c8fa4313-80b0-4f37-8b1b-1739707bc362", "label": "teach digital literacy", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6aef2baa-5fa7-4c16-bd28-3e070ec4e4df", "label": "educate on data confidentiality", "match": "narrow" } ] }, { "id": "pcf:data-management", "slug": "pcf-data-management", "name": "Data management", "description": "Data management involves the application of data governance policies, including the tools, procedures and methods that manage data access, sharing, dissemination and protection.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of data governance policies\n- explain how data management tools, procedures and methods relate to a specific project", "working": "You can:\n- follow organisational data governance, including policies on data access, sharing, dissemination and protection\n- participate in or deliver data management across services or products\n- use appropriate data management tools, procedures and methods with some support", "practitioner": "You can:\n- advocate for effective data governance and data management policies and guidelines within your team and across your organisation\n- monitor and improve data management practices in your team\n- help define, develop and support the use of data management tools, procedures and methods in compliance with data governance policies", "expert": "You can:\n- champion and lead data management and governance processes within your team and across your organisation\n- define and lead on the implementation of data management responsibilities\n- define data management tools and develop training requirements to implement data governance processes effectively\n- enable continuous improvement of data management practices and compliance with data governance policies" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9ff9db9d-d14b-426e-83f3-e7449af6c79f", "label": "manage data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/03a74eee-2dc6-4147-8667-5cdeb65f122d", "label": "manage ICT data classification", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f2fdd2db-8755-4540-8af8-b46f2c0de95f", "label": "facilitate access to information", "match": "narrow" } ] }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "name": "Data maturity", "description": "Data maturity involves measuring how set up your organisation is to make the best use of its data.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some of the different data maturity levels", "working": "You can:\n- explain the different data maturity models available\n- measure data maturity and implement best practices\n- describe the benefits of potential improvements", "practitioner": "You can:\n- lead the implementation of data best practices\n- communicate opportunities to improve data maturity\n- lead on monitoring and improving areas of data maturity", "expert": "You can:\n- oversee the implementation of the organisation’s data maturity model\n- work with senior stakeholders to provide data assurance\n- report assessment findings to boards or committees\n- communicate data maturity improvement plans" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66", "label": "ICT process quality models", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "narrow" } ] }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "name": "Data modelling", "description": "Data modelling involves producing visual representations of information systems to communicate the relationship between different data types.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- explain the concepts and principles of data modelling\n- produce, maintain and update relevant data models for an organisation’s specific needs\n- reverse-engineer data models from a live system", "practitioner": "You can:\n- produce relevant data models across multiple subject areas\n- explain which models to use for which purpose\n- understand industry-recognised data modelling patterns and standards, and when to apply them\n- compare and align different data models", "expert": "You can:\n- understand the concepts and principles of data modelling and can produce relevant data models\n- work across government and industry, recognising opportunities for the reuse and alignment of data models in different organisations\n- design the method to categorise data models within an organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/fecf8a0d-62c4-4e71-9b03-0f4fc2ad7bf5", "label": "data models", "match": "close" } ] }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "name": "Data modelling, cleansing and enrichment", "description": "Data modelling involves producing visual representations of information systems to communicate the relationship between different data types.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different data models and tools, and understand when they could be used\n- show an awareness of industry-recognised data modelling patterns and standards", "working": "You can:\n- produce data models and understand where to use different types of data models\n- understand different tools and can compare different data models\n- reverse-engineer a data model from a live system\n- understand industry-recognised data modelling patterns and standards", "practitioner": "You can:\n- build and review complex data models, ensuring adherence to standards\n- use data integration tools and languages to integrate and store data, and advise teams on best practice\n- ensure data for analysis meets data quality standards and is interoperable with other data sets, enabling reuse\n- work with other data professionals to improve modelling and integration patterns and standards", "expert": "You can:\n- understand different ways to model data to maximise its use and value\n- ensure data is modelled appropriately, and modelling standards exist and are complied with\n- understand a number of data integration tools and patterns, and ensure your teams have the support and training needed to use the most appropriate methods\n- build relationships with other senior data professionals (in fields such as data architecture, data engineering and data science) to share best practice and continually improve data modelling and integration processes and standards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/07889c08-7220-47c8-96f7-6068fbea00dc", "label": "normalise data", "match": "narrow" } ] }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "name": "Data preparation and linkage", "description": "Data preparation and linkage involves cleansing, modelling, transforming and assuring the quality of data so that it is usable and reproducible.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of data models and their uses\n- identify appropriate channels in your organisation to learn about data modelling and quality standards\n- identify data quality issues and provide possible solutions to resolve them\n- prepare and cleanse data under supervision, contributing to making it fit for purpose", "working": "You can:\n- support the planning of a data model based on appropriate data sources\n- help ensure new and existing data models and pipelines can be reused or reproduced\n- identify and resolve data quality issues\n- prepare and cleanse data, ensuring it is fit for purpose", "practitioner": "You can:\n- plan the framework of an analytical data model based on appropriate data sources\n- support the implementation of data models using appropriate tools and systems\n- ensure your team understands the importance of data quality and modelling", "expert": "You can:\n- develop analytical data models using a deep understanding of data sources\n- ensure data models are implemented using tools and systems that align with modelling standards\n- set data quality standards in the organisation or beyond, and ensure stakeholders understand their importance\n- mentor others in data quality and modelling" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1b70a55d-b8a4-49fc-96c6-15ab4cff2522", "label": "use data processing techniques", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/46ec0033-3c71-415e-bcff-b065675ba2dc", "label": "integrate ICT data", "match": "narrow" } ] }, { "id": "ig-data-protection-impact-assessment", "slug": "analyse-d-impact-relative-à-la-protection-des-données", "name": "Analyse d'impact relative à la protection des données", "description": "Évaluer les risques pour la vie privée d'un traitement nouveau ou modifié de données personnelles et de santé, et convenir des mesures avant le début du traitement.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer quand une analyse d'impact relative à la protection des données est nécessaire\n- remplir un questionnaire de présélection pour votre travail", "working": "Vous pouvez :\n- aider les équipes projet à réaliser des analyses d'impact relatives à la protection des données\n- décrire les flux de données et identifier la base légale du traitement\n- consigner les risques pour la vie privée et les mesures proposées", "practitioner": "Vous pouvez :\n- examiner les analyses d'impact relatives à la protection des données des systèmes complexes et conseiller à leur sujet\n- juger si les risques sont acceptables et recommander des mesures\n- décider quand faire remonter les risques élevés pour examen par la direction ou le régulateur", "expert": "Vous pouvez :\n- fixer le processus et les normes d'analyse d'impact relative à la protection des données de l'organisation\n- donner l'avis final sur les traitements les plus risqués, comme le partage de données à grande échelle ou l'IA\n- consulter les régulateurs lorsque la loi l'exige" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "broad" } ] }, { "id": "data-quality", "slug": "gestion-de-la-qualité-des-données", "name": "Gestion de la qualité des données", "description": "Définir, mesurer et améliorer la qualité des données, y compris leur complétude, leur exactitude, leur actualité et leur validité.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi des données de santé exactes comptent pour les soins et la planification\n- enregistrer des données exactes et signaler les erreurs", "working": "Vous pouvez :\n- effectuer des contrôles de qualité des données et corriger les erreurs\n- expliquer à vos collègues les rapports sur la qualité des données", "practitioner": "Vous pouvez :\n- définir des règles et des indicateurs de qualité des données\n- travailler avec les fournisseurs de données pour corriger les causes profondes de la mauvaise qualité", "expert": "Vous pouvez :\n- fixer des normes de qualité des données pour l'organisation et ses partenaires\n- diriger des programmes d'amélioration de la qualité des données" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/713fb616-118e-40bc-9366-4a69879a49d5", "label": "implement data quality processes", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/54c9c155-9293-4329-8ed2-2e76e8b519d4", "label": "define data quality criteria", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "close" } ] }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "name": "Data science innovation", "description": "Data science involves examining data through statistical analysis and data mining, to identify patterns and uncover insights that can inform decision-making.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- adopt an inquisitive and curious approach to data\n- be receptive to learning about data science and its techniques\n- be unafraid to ask questions and discover what there is to learn", "working": "You can:\n- adopt an inquisitive and curious approach to data\n- seek out and research new data science techniques to support learning\n- ask questions to improve your knowledge and learn about data science norms\n- see possibilities for improvements and innovation", "practitioner": "You can:\n- demonstrate practical knowledge of data science tools and techniques\n- develop data science solutions that maximise insight\n- identify opportunities for how data science can improve data practices", "expert": "You can:\n- be a leader in the data science space\n- demonstrate in-depth knowledge of data science tools and techniques, which you can use to solve problems creatively and to create opportunities for your team\n- act as a coach, inspiring curiosity and creativity in others\n- demonstrate in-depth knowledge of your chosen profession and keep up to date with changes in the industry\n- challenge the status quo and always look for ways to improve data science" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/edebd83d-35f6-4ed5-a940-6c203d178c01", "label": "data science", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4216e465-7baa-4884-a241-54b197bb9278", "label": "perform data mining", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8327754d-3990-4056-b07e-4faa49cfcd26", "label": "innovate in ICT", "match": "narrow" } ] }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "name": "Data standards", "description": "Data standards involve established practices to make it easier and more effective to share and use data across government.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- use data policies, processes and standards effectively\n- work with subject matter experts to develop standards, policies and guidance to protect data\n- monitor compliance with policies and standards in a team and take action if needed\n- analyse the impact if a standard is breached", "practitioner": "You can:\n- create data standards for different subjects and ensure senior leaders understand them\n- work with subject matter experts across the organisation to introduce data standards best practice\n- monitor compliance with policies and standards in the organisation\n- make recommendations about how the organisation should resolve breaches of standards", "expert": "You can:\n- create data standards for the organisation\n- advocate for, and oversee compliance with, data policies and standards\n- decide where standards need to be set across the organisation, and how to set them in the wider context of government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cb5cccc9-abe4-4b11-abe6-d27e5cd85fb1", "label": "manage standards for data exchange", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1b3fc0e0-c6f9-45fc-9c6e-14bbba662979", "label": "develop information standards", "match": "close" } ] }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "name": "Data visualisation", "description": "Data visualisation involves translating business requirements into accessible data visualisations that communicate data, such as tables, charts and graphs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop and use an appropriate data visualisation under supervision to tell a meaningful story that is relevant to set goals\n- explain the value of sharing a story effectively\n- explain why it's important to develop inclusive, accessible data visualisations that recognise different user needs", "working": "You can:\n- use the most appropriate data visualisation to tell a focussed story that is relevant to the team's goals\n- develop inclusive, accessible data visualisations that recognise different user needs\n- work with others in a multidisciplinary team to ensure a visualisation provides the information they need", "practitioner": "You can:\n- use a range of data visualisations to simplify a complex story\n- adapt a story to the needs of multidisciplinary stakeholders\n- advise and support others in developing inclusive, accessible data visualisations that recognise different user needs\n- suggest improvements to data visualisation processes and standards to increase efficiency and quality", "expert": "You can:\n- translate business requirements into goals for data visualisations\n- set and advocate for new standards and practices in inclusive, accessible data visualisation\n- identify data visualisation capability gaps and implement appropriate training\n- promote the value and adoption of data visualisations across the organisation\n- strategically support stakeholders in understanding and using a story" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c3e36d05-8ae8-447f-bb2b-6f9409f85389", "label": "deliver visual presentation of data", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c0326e27-5fa8-4dca-aecb-ed89ab491513", "label": "prepare visual data", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/65e58886-bd1e-4c5b-8ca5-8d9b353c8aa1", "label": "data visualisation software", "match": "narrow" } ] }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "name": "Defining and managing business needs, user needs and requirements", "description": "Defining and managing business needs, user needs and requirements involves eliciting, analysing and validating and communicating needs effectively through appropriate actionable artefacts.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the elicitation, analysis, validation and prioritisation of business and user needs\n- support the definition of functional and non-functional requirements artefacts, such as problem statements, epics, features, user stories and acceptance criteria, to communicate business and user needs", "working": "You can:\n- elicit, analyse, challenge and validate business and user needs, addressing conflicts\n- define artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs\n- manage artefacts and ensure traceability in line with a defined approach\n- facilitate the prioritisation of needs with minimal supervision", "practitioner": "You can:\n- lead the elicitation, analysis and validation of complex or large-scale business and user needs, negotiating and addressing conflicts\n- define and assure artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs\n- lead and define the approach to manage artefacts and ensure traceability\n- facilitate the prioritisation of needs, aligning to strategic goals", "expert": "You can:\n- set standards for defining and managing complex or large-scale business and user needs\n- use business and user needs to ensure proposed solutions align with organisational strategy\n- provide guidance and recommendations to ensure needs are traceable and managed\n- influence the prioritisation of needs, enabling tactical solutions and long-term strategic decision making" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a8797f21-1af0-4c5e-98ca-bf1442929363", "label": "interact with users to gather requirements", "match": "narrow" } ] }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "name": "Delivering business impact", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of the organisation and the benefits of data science\n- develop data science products as part of a team\n- create basic visuals and presentations to communicate data science effectively\n- show knowledge of data and analysis and can discuss how to align them to meet user needs", "working": "You can:\n- show an understanding of the organisation and the benefits of data science\n- collaborate to help identify user needs and develop and deliver data science products\n- communicate effectively and present analysis and visualisations tailored to your audience", "practitioner": "You can:\n- lead and support your organisation area by using data science to create change\n- identify opportunities to develop data science products to support organisational objectives, while collaborating across the organisation to fulfil goals\n- show an understanding of the role of user research, and can design and manage processes to gather and establish user needs\n- communicate relevant and compelling stories effectively and present analysis and data visualisations clearly to get across complex messages\n- work with colleagues to implement scalable data science products, and to understand maintenance requirements", "expert": "You can:\n- champion the role of data science within the organisation\n- understand and champion user research, and can design and manage processes to gather and establish user needs\n- identify and create opportunities to develop and deliver data science products to support organisational objectives, while collaborating across the organisation to fulfil meaningful goals\n- take responsibility for delivering scalable data science products into the organisation, and establishing maintenance support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee7f90cc-922e-4da7-a7ae-83c2688fed10", "label": "align efforts towards business development", "match": "broad" } ] }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "name": "Delivering business impact through data", "description": "Delivering business impact through data involves identifying the priorities of the organisation, recognising the contribution of data and making decisions with data to ensure you deliver business impact.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to understand the organisation's priorities\n- contribute to the development of data products to deliver business impact\n- explain how to align data and analysis to meet business requirements", "working": "You can:\n- explain how your work aligns to the organisation's priorities and delivers business impact\n- work with others to help identify business requirements\n- identify the data needed to address business requirements\n- develop and deliver data products that align to organisational priorities and enable decision making, with some support when required", "practitioner": "You can:\n- lead and support others in using data to deliver business impact\n- define and communicate the scope of the business impact you deliver so the value is clear\n- identify opportunities to develop data products that deliver business impact\n- develop and deliver scalable data products that align to organisational priorities and enable decision making", "expert": "You can:\n- champion the role of data across the organisation\n- strategically communicate the business impact of data across the organisation\n- lead others in delivering, and identifying opportunities to deliver, scalable data products that align to organisational objectives\n- partner with others, including other professions, to decide when to pivot to deliver business impact" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/be20d05c-f6b4-4580-9fcf-f00f4baab562", "label": "make data-driven decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ee7f90cc-922e-4da7-a7ae-83c2688fed10", "label": "align efforts towards business development", "match": "broad" } ] }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "name": "Design communication", "description": "Design communication involves using a variety of techniques to effectively explain and document design decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of clearly communicating and justifying design decisions to others\n- describe some methods for explaining design decisions", "working": "You can:\n- clearly explain problems and design ideas to others\n- clearly explain design decisions to others using appropriate tools and methods", "practitioner": "You can:\n- clearly explain complex problems and ideas to teams or stakeholders\n- clearly document and communicate design decisions, related risks and any unresolved issues", "expert": "You can:\n- communicate design strategy across organisational boundaries\n- coach others in how to effectively communicate design\n- develop or introduce more effective methods of communicating design and working in the open" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/39e7d2a3-8d01-497c-8c5f-d51ab53a4a22", "label": "present arguments persuasively", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fc4fcb4b-993f-4f2c-b158-c2171ec18ed8", "label": "draw design sketches", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f0f5bb34-71df-4715-9c9e-03567b76ec8f", "label": "create website wireframe", "match": "narrow" } ] }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "name": "Designing and executing tests", "description": "Designing and executing tests involves applying appropriate test types and techniques to create and run tests that align to user needs and requirements.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to deciding the most appropriate test types and techniques to use\n- follow guidance to design, build and maintain simple tests that align to user needs and requirements\n- execute simple tests with support\n- explain the value of automation within testing", "working": "You can:\n- set up suitable environments with some support\n- select appropriate test types and techniques with some support\n- design, build, maintain and execute tests that align to user needs and requirements\n- conduct exploratory testing\n- research and try new test types and techniques", "practitioner": "You can:\n- set up suitable environments\n- influence and guide the use of appropriate test types and techniques to mitigate risk early\n- lead others in designing, building, maintaining and executing tests that align to user needs and requirements\n- contribute to developing and implementing standards for designing and executing tests\n- improve test types and techniques through a structured process.", "expert": "You can:\n- set standards and influence organisational decisions for test types, techniques, design and execution\n- coach others in test types, techniques, design and execution\n- advocate for continuous improvement and refinement of test types and techniques\n- make strategic decisions on new or improved test types and techniques used in your area" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7253d98c-4a6d-4e37-8b6c-accca9f4b639", "label": "develop ICT test suite", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5d74614d-32c8-4ca4-9818-6980e52424b1", "label": "plan software testing", "match": "narrow" } ] }, { "id": "pd-safety-critical-design", "slug": "conception-pour-la-sécurité-clinique-et-les-facteurs-humains", "name": "Conception pour la sécurité clinique et les facteurs humains", "description": "Concevoir des services, des interfaces et des parcours de travail qui aident les cliniciens, le personnel soignant et les patients à agir en sécurité, en appliquant les principes des facteurs humains et en travaillant avec le processus de gestion des risques cliniques.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment les choix de conception peuvent provoquer ou éviter des erreurs de soins, comme une erreur de patient ou de dose\n- utiliser les modèles de l'organisation pour les informations critiques pour la sécurité, comme les bandeaux d'identité du patient et les alertes d'allergie", "working": "Vous pouvez :\n- concevoir des interfaces qui font de l'action sûre l'action la plus facile, par exemple en réduisant les libellés ambigus et les alertes inutiles\n- tester les conceptions dans des scénarios cliniques réalistes, avec interruptions et pression du temps\n- signaler au responsable de la sécurité clinique les dangers liés à la conception et consigner comment les conceptions les maîtrisent", "practitioner": "Vous pouvez :\n- appliquer des méthodes de facteurs humains, comme l'analyse des tâches et l'analyse des erreurs d'utilisation, à des parcours cliniques complexes\n- concevoir pour réduire la fatigue d'alerte et la charge cognitive dans tout un service\n- fournir des preuves de conception pour les dossiers de sécurité clinique et des preuves d'utilisabilité pour les logiciels réglementés", "expert": "Vous pouvez :\n- fixer les normes et les modèles de l'organisation pour la conception critique pour la sécurité\n- diriger le travail sur les facteurs humains pour les services cliniques les plus à risque\n- conseiller les responsables de la sécurité clinique et des produits sur les risques liés à la conception dans tout le portefeuille" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/95ee5e38-5c1e-4cd2-a21d-6921390025a9", "label": "usability engineering", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/2618f336-8e71-4666-83b5-f368edb0906d", "label": "cognitive psychology", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "broad" } ] }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "name": "Designing for everyone", "description": "Designing for everyone involves ensuring content and services are inclusive, accessible and environmentally sustainable.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of making government content and services inclusive, accessible and environmentally sustainable, and the value of standards and regulations\n- explain different access needs that users can have, and ways to meet them\n- describe potential barriers, biases and assumptions that may exclude or harm users", "working": "You can:\n- design and deliver inclusive, accessible and environmentally sustainable content or services that meet the needs of all users, working with others\n- ensure your design work meets appropriate standards and guidance, for example accessibility regulations, with support", "practitioner": "You can:\n- advise teams on how to design inclusive, accessible and environmentally sustainable content or services\n- design and deliver ethical content or services that consider the personal and social context of users\n- ensure your design work meets appropriate standards, for example accessibility regulations", "expert": "You can:\n- improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation against measurable criteria\n- help others understand and mitigate potential barriers, biases and assumptions that may exclude or harm users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e8ef317f-c880-4c7a-929f-e08053f976bb", "label": "develop strategies for accessibility", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5bac4bcc-1846-4688-ba02-ad2b51544282", "label": "develop inclusive communication material", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" } ] }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "name": "Designing secure systems", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- design and review system architectures through the application of patterns and principles", "practitioner": "You can:\n- design and review system architectures through the development of patterns and principles", "expert": "You can:\n- lead design and review solutions to complex problems with system architectures by defining and challenging patterns and principles\n- create precedents and set direction" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6f1edc19-191f-4ba5-a048-ee69aff05bab", "label": "security engineering", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958559fd-7ab8-44f6-9d65-eb521dc308a5", "label": "assess risks and implications of a design", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3ff589b7-68df-4ea5-ae41-b395bdb2378f", "label": "ICT security standards", "match": "narrow" } ] }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "name": "Designing strategically", "description": "Designing strategically involves influencing and aligning design work to your organisation’s strategic objectives, and contributing to or embedding design patterns and practices across your organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of aligning to the strategy of an organisation\n- describe how your design work aligns to the wider goals and vision of your team\n- explain the value of using patterns and components when designing content and services", "working": "You can:\n- align your design work to both the goals and vision of your team and the strategic objectives of your organisation\n- identify potential risks and use design to mitigate them\n- identify opportunities and use design to take advantage of them\n- contribute to the development of design patterns and components", "practitioner": "You can:\n- develop a strategy defining the purpose, impact and stages of your work to design content or services, aligning it with wider goals\n- use risks, opportunities and constraints in technology, systems and policy to shape your design work\n- identify and create new design patterns and components", "expert": "You can:\n- work with leaders to ensure that design is part of developing organisational strategy, and involved early enough in policy, technology and delivery processes to inform effective decision making\n- enable use of patterns and components across the organisation\n- help teams align their work to the goals and vision of their organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a0a2ea-025e-4107-8717-39ac45b3b78c", "label": "design management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4d30ad07-9e39-4899-81dd-02b280f162f9", "label": "apply systemic design thinking", "match": "narrow" } ] }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "name": "Designing together", "description": "Designing together involves identifying who to include in the design process and working with them effectively.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain different techniques for bringing together perspectives from multiple people to inform a design\n- explain the importance of constructive feedback in the design process", "working": "You can:\n- effectively plan and run a design session with your team, users or stakeholders\n- identify and engage the right people throughout the design process\n- give and receive constructive design feedback", "practitioner": "You can:\n- advise others how to effectively plan and run design sessions with a team, users or stakeholders\n- adapt a design session to ensure you achieve a useful outcome\n- build consensus around a design approach, for example by challenging assumptions\n- work across team or profession boundaries, for example with policy teams", "expert": "You can:\n- effectively plan and run design sessions that include senior leaders or stakeholders\n- coach other designers in how to involve stakeholders of any level in the design process\n- develop or introduce more effective ways to design together\n- help teams connect and work across organisational boundaries" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d52382fe-f236-421f-95fe-34fe69d48dbd", "label": "collaborate with designers", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/59429f7f-8b95-4094-b1cf-97cbb556f03d", "label": "participatory decision-making", "match": "narrow" } ] }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "name": "Developing code for analysis", "description": "Developing code for analysis involves designing, implementing and improving analytical approaches, manually or via an interface.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of coding for analysis\n- explain the value of maintaining analytical approach documentation\n- design an analytical approach with support, for example, writing simple code", "working": "You can:\n- design the analytical approach and the code needed to address simple research questions\n- explain the importance of testing code\n- review and improve analytical approaches under supervision, including code\n- produce analytical approach documentation that describes the code you wrote", "practitioner": "You can:\n- design and implement the analytical approach, including code, using appropriate standards and tests\n- lead collaboration to review and improve analytical approaches, including shared code\n- guide others in producing analytical approach documentation, identifying improvements", "expert": "You can:\n- oversee and promote the implementation of coding standards and practices on existing and new analytical outcomes, products and services\n- contribute to coding standards across the organisation\n- ensure reproducibility of code and code documentation across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f9670490-8aa4-4540-b121-d440a8294aab", "label": "develop data processing applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/51586df8-1c46-4b47-8583-773cb63bf00b", "label": "R", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ccd0a1d9-afda-43d9-b901-96344886e14d", "label": "Python (computer programming)", "match": "narrow" } ] }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "name": "Developing data science capability", "description": "Training and capability improvement involves identifying and advocating ways to develop the skills, knowledge and performance of individuals or organisations.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of various sources of training and self-directed learning for data science\n- create a CPD (continuous professional development) plan with support from your manager\n- demonstrate a basic understanding of key data science techniques, such as machine learning, and how they can be used", "working": "You can:\n- manage your CPD (continuous professional development) and can link your learning to objectives and organisational goals\n- confidently talk about the benefits of data science approaches to existing and potential customers\n- demonstrate a good understanding of key data science techniques, such as machine learning, and you can use them to build data science solutions, including reports, models and dashboards", "practitioner": "You can:\n- manage your CPD (continuous professional development) and can link your learning to objectives and organisational goals\n- support data science capability building across the team and wider organisation\n- confidently talk about the benefits of data science approaches to existing and potential customers\n- demonstrate a good understanding of a range of data science techniques, such as machine learning and natural language processing, and you can use them to build data science solutions, including reports, models and dashboards", "expert": "You can:\n- act as a leader or technical specialist, providing detailed support and guidance within the organisation and helping colleagues to develop skills\n- set the direction of CPD (continuous professional development) within your team\n- keep up to date with new developments in data science and can match those to opportunities in your organisation\n- talk confidently about the benefits of data science approaches to existing and potential customers\n- demonstrate an in-depth understanding of a wide range of data science techniques, such as machine learning and natural language processing, and detailed knowledge of at least one specialism\n- use these techniques to build data science solutions, including reports, models and dashboards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/517f678e-001b-4985-acb4-9edc3500d74c", "label": "develop training programmes", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/a584a638-a2c0-4b3c-bdf3-a64f87225be9", "label": "mentor individuals", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/988f4ac3-a37c-4b0a-a40f-4e0e56b5919e", "label": "promote the transfer of knowledge", "match": "narrow" } ] }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "name": "Development process optimisation", "description": "Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of developing process efficiency and the common ways in which processes are optimised\n- support specific activities to improve development processes\n- identify obvious deficiencies", "working": "You can:\n- work under guidance to identify process optimisation opportunities\n- contribute to the implementation of proposed solutions", "practitioner": "You can:\n- analyse current processes\n- identify and implement opportunities to optimise processes\n- lead and develop a team of experts to deliver service improvements\n- help to evaluate and establish requirements for the implementation of changes by setting policy and standards", "expert": "You can:\n- set the strategy and manage resource allocation for solution development programmes\n- work with client functions to establish business requirements and identify, propose, initiate and lead these programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/10026df1-670d-4c75-b3d5-ee0037f9d59b", "label": "lead process optimisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "close" } ] }, { "id": "corp-diary-and-meeting-management", "slug": "gestion-des-agendas-et-des-réunions", "name": "Gestion des agendas et des réunions", "description": "Gérer les agendas, les réunions et les déplacements pour que le temps des personnes soit bien utilisé et que les réunions réunissent les bonnes personnes, les bons documents et les bonnes salles.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- réserver des réunions et des salles avec les outils de l'organisation\n- envoyer les invitations et les documents à temps", "working": "Vous pouvez :\n- gérer les agendas d'une équipe en résolvant les conflits\n- organiser des déplacements, des événements et des réunions avec des partenaires extérieurs\n- veiller à ce que les documents et les actions soient prêts avant les réunions", "practitioner": "Vous pouvez :\n- gérer l'agenda d'un dirigeant en fixant les priorités avec lui\n- décider de ce qui mérite son temps et de ce que d'autres peuvent traiter\n- planifier le cycle annuel des réunions d'un conseil ou d'une équipe de direction", "expert": "Vous pouvez :\n- piloter le cycle de travail d'une équipe de direction\n- veiller à ce que le temps de la direction soit consacré aux priorités de l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/906c9e66-bdee-4f8e-93d7-88d9fcf39a0a", "label": "fix meetings", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/933e7ccf-5d56-46ba-aca4-857f826a6b3a", "label": "administer appointments", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/382ed835-8958-4d86-8471-cff55c6df3e7", "label": "organise travel arrangements for staff", "match": "narrow" } ] }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "name": "Digital and data systems analysis", "description": "Digital and data systems analysis involves structured examination of digital and data technologies and infrastructures to understand them enough to enable effective decision making.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support the analysis of functionality that systems deliver and need to deliver\n- support the creation of system and data models and documentation\n- work with others in a multidisciplinary team to support the identification of gaps in functionality and user experience", "working": "You can:\n- identify and analyse the functionality that systems deliver or need to deliver\n- create system and data models and documentation with minimal supervision\n- work with others in a multidisciplinary team to identify gaps in functionality and user experience, and their impact", "practitioner": "You can:\n- lead the analysis of functionality that systems deliver or need to deliver\n- create, and support others in the creation of, system and data models and documentation\n- assess the effect of system changes and share them with relevant stakeholders\n- determine when and how you and your team work with others to identify gaps in functionality and user experience, and their impact", "expert": "You can:\n- set the direction for the analysis of systems to align to business capabilities and strategy\n- set the direction for analysing and communicating system changes and the effect of change on stakeholders\n- work with other technical specialists to set and iterate standards for system and data modelling and documentation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3f86173d-e101-4fcd-934f-ff9de29c081c", "label": "perform system analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7adb8473-bcc6-4ff8-9850-76d945d40092", "label": "analyse ICT system", "match": "close" } ] }, { "id": "corp-digital-and-social-media", "slug": "numérique-et-réseaux-sociaux", "name": "Numérique et réseaux sociaux", "description": "Planifier, publier et gérer des contenus sur les sites web et les réseaux sociaux, interagir avec les publics et mesurer les résultats.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- publier des contenus approuvés sur les canaux de l'organisation\n- suivre la politique relative aux réseaux sociaux", "working": "Vous pouvez :\n- planifier et publier des contenus pour les sites web et les réseaux sociaux\n- répondre aux commentaires et repérer les sujets à faire remonter\n- rendre compte de la performance des canaux", "practitioner": "Vous pouvez :\n- gérer les canaux numériques de l'organisation et leurs plans de contenus\n- gérer les publications négatives ou trompeuses, y compris pendant les incidents\n- utiliser l'analyse d'audience pour améliorer la portée et l'engagement", "expert": "Vous pouvez :\n- fixer la stratégie et la gouvernance des canaux numériques de l'organisation\n- diriger la réponse aux risques de réputation en ligne" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5303169c-75d6-4751-9136-a4b88343388c", "label": "social media management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/52e3507b-1cad-409f-9146-3c5e2afe7df9", "label": "manage online communications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e08821b5-d6dd-4db9-a0f1-43185653c244", "label": "monitor communication channels' performance", "match": "narrow" } ] }, { "id": "clin-digital-health-evaluation", "slug": "évaluation-et-bénéfices-de-la-santé-numérique", "name": "Évaluation et bénéfices de la santé numérique", "description": "Planifier et réaliser des évaluations des technologies de santé numérique, et mesurer leurs bénéfices cliniques, de sécurité et de service avec des méthodes et des données probantes solides.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi les technologies de santé numérique doivent démontrer leurs bénéfices et leur sécurité\n- trouver des données publiées sur une technologie", "working": "Vous pouvez :\n- recueillir des données de référence et de suivi pour une évaluation\n- réaliser des audits cliniques de l'usage des systèmes\n- résumer les résultats d'une évaluation pour vos collègues", "practitioner": "Vous pouvez :\n- concevoir des évaluations et des plans de bénéfices pour des produits de santé numérique\n- choisir des indicateurs adaptés pour les résultats cliniques, la sécurité et l'expérience\n- juger la solidité des données probantes et en expliquer les limites", "expert": "Vous pouvez :\n- fixer l'approche de l'organisation en matière d'évaluation de la santé numérique\n- diriger des programmes de recherche et d'évaluation avec des partenaires universitaires et de soins\n- utiliser les données probantes pour conseiller le conseil d'administration sur l'investissement numérique" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/557c86b8-a0bc-4545-bb30-d141b1d60bc1", "label": "conduct clinical software research", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/17c9a790-5664-4673-8237-c4cf3c5a8da5", "label": "conduct impact evaluation of ICT processes on business", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0c8c1e58-1c48-4efc-9359-9a28f803c52d", "label": "undertake clinical audit", "match": "broad" } ] }, { "id": "corp-office-software", "slug": "outils-numériques-de-bureau", "name": "Outils numériques de bureau", "description": "Utiliser avec rapidité et exactitude le traitement de texte, les tableurs, les présentations, la messagerie, les documents partagés et les outils collaboratifs.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- créer et modifier des documents, des courriels et des tableurs simples\n- enregistrer et partager des fichiers au bon endroit", "working": "Vous pouvez :\n- produire rapidement et avec exactitude des documents et des présentations bien mis en forme\n- utiliser des tableurs pour trier, filtrer et synthétiser des données\n- utiliser des outils collaboratifs pour gérer les documents partagés et leurs versions", "practitioner": "Vous pouvez :\n- créer des modèles, des tableaux de suivi et des flux de travail automatisés simples\n- rendre les documents accessibles à tous\n- aider vos collègues à tirer le meilleur parti des outils de bureau", "expert": "Vous pouvez :\n- fixer des normes pour les modèles, la gestion documentaire et les outils collaboratifs\n- diriger l'adoption de nouveaux outils de bureau dans toute l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71dde84c-0058-4c52-a556-523369333db8", "label": "use office systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/81633a44-f1db-4a01-a940-804c6905e330", "label": "use word processing software", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1973c966-f236-40c9-b2d4-5d71a89019be", "label": "use spreadsheets software", "match": "narrow" } ] }, { "id": "hr-employee-relations", "slug": "relations-sociales-individuelles", "name": "Relations sociales individuelles", "description": "Gérer les dossiers formels et informels de relations sociales, comme la conduite, l'insuffisance professionnelle, les réclamations, l'assiduité et la dignité au travail, de façon équitable et conforme à la politique et au droit du travail.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales étapes des procédures de conduite, d'insuffisance professionnelle, de réclamation et d'assiduité\n- prendre des notes exactes lors des réunions formelles et garder les dossiers confidentiels", "working": "Vous pouvez :\n- conseiller les responsables sur les cas simples et l'étape suivante d'une procédure\n- soutenir les enquêtes, préparer les pièces des dossiers et organiser les entretiens\n- travailler de façon constructive avec les représentants du personnel sur les cas individuels", "practitioner": "Vous pouvez :\n- gérer un portefeuille de cas complexes, en conseillant les instances sur des issues équitables\n- mener ou diriger des enquêtes, y compris celles liées à des incidents ou à la protection des personnes vulnérables\n- recourir à la résolution précoce et à la médiation pour régler les différends avant qu'ils ne s'aggravent\n- repérer les tendances des dossiers et agir sur leurs causes", "expert": "Vous pouvez :\n- diriger l'approche de l'organisation en matière de relations sociales et de dialogue social\n- traiter les cas les plus sensibles ou à risque, y compris les contentieux prud'homaux\n- négocier des accords collectifs et résoudre les conflits collectifs" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cc0b95b8-5fae-4ee2-851e-9b1e9fa178be", "label": "manage employee complaints", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/0ee94af1-b445-4973-9c3f-459fab250342", "label": "apply conflict management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e4776e7-dd79-4a18-b334-6e8f9e989a49", "label": "liaise with union officials", "match": "narrow" } ] }, { "id": "legal-employment-law", "slug": "droit-du-travail", "name": "Droit du travail", "description": "Appliquer le droit du travail aux politiques RH, aux contrats, aux programmes de changement et aux litiges du travail de l'organisation.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principaux droits des salariés\n- reconnaître les questions d'emploi qui nécessitent un conseil juridique", "working": "Vous pouvez :\n- aider à préparer les documents des contentieux et des audiences du travail\n- relire les contrats de travail et les politiques au regard des modèles", "practitioner": "Vous pouvez :\n- conseiller sur les questions d'emploi, comme le licenciement, la discrimination, les transferts de personnel et les restructurations\n- gérer les contentieux du travail et négocier des accords transactionnels\n- conseiller sur le recours aux prestataires et le statut d'emploi des spécialistes du numérique", "expert": "Vous pouvez :\n- conseiller le conseil d'administration sur les grands changements d'effectifs et leurs risques juridiques\n- diriger les litiges du travail complexes ou médiatisés\n- façonner les politiques RH pour respecter les obligations légales et les bonnes pratiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/97b713f0-b9e8-4903-8dee-7e0b4019a1c0", "label": "employment law", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/08fe5910-8c4c-4679-a988-eb2ded3c4909", "label": "labour legislation", "match": "close" } ] }, { "id": "hr-employment-policy", "slug": "droit-du-travail-et-politiques-rh", "name": "Droit du travail et politiques RH", "description": "Appliquer le droit du travail et rédiger, interpréter et revoir les politiques RH de l'organisation pour que le personnel soit traité de façon licite, équitable et cohérente.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales politiques RH et où les trouver\n- reconnaître quand une question exige l'avis d'un conseiller RH", "working": "Vous pouvez :\n- appliquer les politiques RH aux cas courants et les expliquer aux responsables\n- identifier les principes du droit du travail qui sous-tendent une politique\n- tenir les registres des politiques et suivre leurs dates de révision", "practitioner": "Vous pouvez :\n- interpréter le droit du travail et les politiques pour des cas complexes et conseiller sur le risque\n- rédiger et revoir des politiques RH, avec des études d'impact sur l'égalité\n- consulter les représentants du personnel sur les changements de politique", "expert": "Vous pouvez :\n- fixer le cadre des politiques RH de l'organisation et son approche du risque juridique\n- anticiper les évolutions du droit du travail et planifier la réponse de l'organisation\n- conseiller le conseil d'administration sur le risque et la responsabilité en matière d'emploi" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/97b713f0-b9e8-4903-8dee-7e0b4019a1c0", "label": "employment law", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b3f22ab4-b553-439d-80a2-5b8ae6d11e0d", "label": "labour law", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/3254275d-a1b5-4640-9481-02f38780ac35", "label": "develop organisational policies", "match": "broad" } ] }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "name": "Enabling and informing risk-based decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- work with risk owners to advise and give feedback\n- advise on risk impact and whether it's within risk tolerance\n- describe different risk methodologies and how these are applied, as well as the proportionality of risk", "practitioner": "You can:\n- work with higher impact or more complex risks, advising on the impact and whether it's within risk tolerance\n- apply different risk methodologies in proportion to the risk", "expert": "You can:\n- act as a point of escalation\n- be trusted by senior risk owners as an expert in security\n- apply risk methodologies at the most complex levels of risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0efbe2dc-2770-47ec-b8f4-d1bdff6ac0a4", "label": "advise on risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1dd23dba-dd00-45ab-abf4-642902538317", "label": "perform risk analysis", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/64bd4157-5df0-4166-8259-ede237dd7cdf", "label": "estimate impact of risks", "match": "narrow" } ] }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "name": "Enterprise architecture", "description": "Enterprise architecture involves analysing how to achieve an organisation's objectives by designing and aligning its IT applications and technologies.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how to turn an organisation's goals into clear objectives\n- explain how an architecture that defines technology, people, process and other elements can be used to achieve the organisation’s objectives", "working": "You can:\n- turn an organisation's goals into clear objectives, with limited direction\n- design an architecture that defines the technology, people, process and other elements needed to achieve organisation objectives, with support", "practitioner": "You can:\n- design an architecture that defines the technology, people, process and other elements needed to achieve organisation objectives\n- work with others across the organisation to ensure your design is used to achieve the organisation’s objectives", "expert": "You can:\n- lead others designing architectures defining the technology, people, process and other elements needed to achieve organisation objectives\n- work with others beyond the organisation to influence organisational structures, technology, people and processes to achieve objectives\n- ensure organisation-wide changes align with the architectural strategy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "narrow" } ] }, { "id": "equality-diversity-inclusion", "slug": "égalité-diversité-et-inclusion", "name": "Égalité, diversité et inclusion", "description": "Traiter les personnes équitablement, valoriser les différences et concevoir des services et des lieux de travail qui incluent tout le monde.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- traiter les collègues, les patients et le public avec dignité et respect\n- suivre les politiques d'égalité et d'inclusion", "working": "Vous pouvez :\n- reconnaître et remettre en cause les comportements qui excluent d'autres personnes\n- tenir compte des différents besoins quand vous planifiez votre travail", "practitioner": "Vous pouvez :\n- réaliser des études d'impact sur l'égalité\n- constituer des équipes et des pratiques inclusives", "expert": "Vous pouvez :\n- fixer la stratégie d'inclusion et demander des comptes à l'organisation à son sujet\n- diriger le changement culturel en matière d'égalité, de diversité et d'inclusion" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f0b45409-42ca-42bc-a701-041e594d0657", "label": "ensure gender equality in the workplace", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b55f61a4-5f9e-4741-ba95-9ac04b64119b", "label": "work in a multicultural environment in health care", "match": "narrow" } ] }, { "id": "pd-health-research-ethics", "slug": "recherche-éthique-avec-les-patients-et-le-personnel-soignant", "name": "Recherche éthique avec les patients et le personnel soignant", "description": "Planifier et mener des recherches avec les patients, les aidants, les cliniciens et le personnel soignant de façon sûre et éthique, y compris le consentement éclairé, la protection des personnes vulnérables, la recherche avec des personnes en situation de vulnérabilité et savoir quand une approbation éthique formelle est nécessaire.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi la recherche avec les patients et le personnel soignant exige le consentement éclairé, la protection des personnes et le soin des données personnelles\n- suivre les procédures de l'équipe en matière de consentement, de protection et de traitement des données lors des séances de recherche", "working": "Vous pouvez :\n- planifier des séances de recherche qui recueillent le consentement éclairé et protègent le bien-être et la vie privée des participants\n- adapter les séances aux personnes malades, en détresse ou en situation de vulnérabilité, et savoir quand arrêter\n- reconnaître et signaler les préoccupations de protection qui apparaissent dans la recherche", "practitioner": "Vous pouvez :\n- juger quand une recherche nécessite une approbation éthique ou de gouvernance de la recherche formelle, et préparer ce qu'il faut\n- planifier une recherche sûre avec des personnes en situation de vulnérabilité, comme des enfants, des personnes atteintes de démence et des personnes en crise\n- planifier des recherches en milieu clinique sans perturber les soins, avec les responsables cliniques et le personnel soignant\n- aider les chercheurs à prendre soin de leur propre bien-être après des séances éprouvantes", "expert": "Vous pouvez :\n- fixer les normes de l'organisation pour une recherche éthique avec les patients, les aidants et le personnel soignant\n- garantir la pratique de recherche dans toutes les équipes et conseiller sur les recherches à haut risque\n- représenter la pratique de recherche auprès des instances d'éthique, de protection et de gouvernance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/833289fa-3646-4010-9d9e-93ba8c9ef2d8", "label": "apply research ethics and scientific integrity principles in research activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33c01497-8264-4773-81dd-6096ad512f02", "label": "health care occupation-specific ethics", "match": "broad" } ] }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "name": "Evidence-based design", "description": "Evidence-based design involves defining hypotheses and using qualitative evidence (such as insights from user research) and quantitative evidence (such as web analytics and management information) to inform design decisions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how quantitative and qualitative evidence inform user-centred design\n- frame your ideas as design hypotheses to be tested\n- identify common sources and types of data that inform user-centred design, such as web analytics and user interviews", "working": "You can:\n- work with researchers and analysts to draw together, analyse and clearly explain commonly available evidence relevant to users or a service, for example, web analytics data\n- use evidence to inform, develop and test a design idea, with support", "practitioner": "You can:\n- independently find, analyse and synthesise evidence from trusted sources\n- work collaboratively with researchers, analysts and other specialists to design appropriate research and analyse the results\n- help your team use design hypotheses effectively\n- use complex research and data to develop and test design ideas", "expert": "You can:\n- embed a practice of hypothesis-driven design in a team\n- guide the organisation in how to use evidence to improve content or services\n- analyse, synthesise and use evidence to improve the way the organisation works\n- ensure user insights are shared with and used by the wider organisation and across government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fa465db3-56e8-4b5d-a781-e2a313a4ed2d", "label": "conduct qualitative research", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "broad" } ] }, { "id": "proc-exit-planning", "slug": "réversibilité-et-restitution-des-données", "name": "Réversibilité et restitution des données", "description": "Planifier et gérer la fin d'un contrat, y compris la transition vers un nouveau fournisseur, la restitution et la suppression des données, et la continuité des services pour les patients et le personnel.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi chaque contrat a besoin d'un plan de réversibilité\n- trouver les clauses de sortie et de restitution des données d'un contrat", "working": "Vous pouvez :\n- tenir à jour les plans de réversibilité et les registres des actifs et des données\n- suivre les préavis et les jalons de sortie", "practitioner": "Vous pouvez :\n- rédiger des plans de réversibilité et de transition avec les responsables techniques, des données et cliniques\n- veiller à ce que les données soient restituées dans des formats standard et exploitables, puis supprimées en toute sécurité\n- gérer les risques de transition pour que les soins ne soient pas interrompus", "expert": "Vous pouvez :\n- fixer les normes de l'organisation en matière de sortie, de transition et de restitution des données\n- diriger la sortie des contrats cliniques et technologiques stratégiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/909a28ce-d4b6-4567-9b74-d111f1ed9633", "label": "maintain plan for continuity of operations", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/92721092-fe7c-4689-96bd-4f02385bc0e7", "label": "manage contracts", "match": "broad" } ] }, { "id": "fin-financial-systems", "slug": "systèmes-financiers", "name": "Systèmes financiers", "description": "Utiliser, administrer et améliorer les systèmes de finances, d'achats, de paie et de reporting pour que les données financières soient exactes et les processus efficaces.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- utiliser le système financier pour vos propres tâches, selon les procédures\n- lancer des rapports standard et exporter des données vers un tableur", "working": "Vous pouvez :\n- bien utiliser les tableurs, y compris les formules, les recherches et les tableaux croisés dynamiques\n- tenir à jour les données du système financier, comme les centres de coûts, les fournisseurs et les approbateurs\n- signaler les problèmes du système et aider à les corriger", "practitioner": "Vous pouvez :\n- administrer le système financier ou de paie, y compris les accès, les circuits et le reporting\n- concevoir des rapports et des tableaux de bord pour les responsables budgétaires\n- tester les changements et les mises à niveau du système\n- automatiser les tâches financières répétitives", "expert": "Vous pouvez :\n- être responsable de la stratégie et de la feuille de route des systèmes financiers\n- diriger l'acquisition et le déploiement de systèmes financiers ou de paie\n- veiller à l'intégration des données financières avec les données d'effectifs, d'achats et de performance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a0d79341-8398-4019-ad1b-27888ec35aaa", "label": "use accounting systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/88564d2d-2dc9-4789-864a-f9cb73f389ec", "label": "maintain data entry requirements", "match": "narrow" } ] }, { "id": "fin-audit-and-controls", "slug": "contrôles-financiers-et-audit", "name": "Contrôles financiers et audit", "description": "Concevoir, appliquer et tester les contrôles financiers, prévenir et détecter la fraude, et travailler avec les auditeurs internes et externes.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les procédures financières et les délégations de l'organisation\n- reconnaître les signes d'une éventuelle fraude ou erreur et les signaler", "working": "Vous pouvez :\n- appliquer les contrôles clés, comme la séparation des tâches et la vérification des coordonnées bancaires des fournisseurs\n- fournir des preuves aux auditeurs et répondre à leurs questions\n- vérifier que les dépenses sont approuvées au bon niveau", "practitioner": "Vous pouvez :\n- tester et améliorer les contrôles d'un processus financier\n- gérer les demandes d'audit d'un domaine et convenir des actions sur les constats\n- rédiger et mettre à jour les procédures financières\n- travailler avec les spécialistes de la lutte contre la fraude pour réduire le risque de fraude", "expert": "Vous pouvez :\n- être responsable des règles financières et du régime de délégation de l'organisation\n- rendre compte au comité d'audit du contrôle financier et des actions d'audit\n- diriger la réponse aux défaillances de contrôle importantes ou à la fraude\n- instaurer une culture où le personnel comprend son devoir de bon usage de l'argent public" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/89ff28d6-342c-435d-83aa-83e71dbbbc96", "label": "conduct financial audits", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/24e67151-ff7e-43e2-99c0-424a758278a4", "label": "liaise with auditors", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/541cdc23-1eec-4520-81fc-3392eaf538ed", "label": "fraud detection", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2313b15d-a9a7-4830-9bcc-fd7df79d842b", "label": "enforce financial policies", "match": "close" } ] }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "name": "Financial management", "description": "Financial management involves planning, organising and monitoring financial resources.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the financial impact of the work you do and how cost and budgets are created", "working": "You can:\n- balance cost versus value\n- consider the impact of user needs\n- report on financial delivery\n- monitor cost and budget\n- understand how and when to escalate issues", "practitioner": "You can:\n- negotiate, influence or set budgets in complex environments\n- write or input into business cases and can communicate business-value propositions", "expert": "You can:\n- influence or create complex budgets across an organisation, programme or product view\n- manage the budget you are given and make it work" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/52e53619-fa77-4f72-b237-5e4aae784dc2", "label": "financial management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "narrow" } ] }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "name": "Financial management for digital, data and technology", "description": "A senior leadership skill. You can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- own, manage and optimise budgets across digital, data and technology\n- secure appropriate investment to deliver organisational strategy and priorities\n- negotiate investments in shared technologies across the organisation and across government\nExamples of leadership using this skill:\n- prioritising competing demands for investment in people, infrastructure and innovation across digital, data and technology to maximise value\n- identifying risk to critical services and influencing stakeholders to increase investment to ensure they are maintained\n- balancing short-term tactical gains with longer-term strategies to ensure value now and in the future" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/52e53619-fa77-4f72-b237-5e4aae784dc2", "label": "financial management", "match": "broad" } ] }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "name": "Financial ownership", "description": "Financial ownership involves securing funding and prioritising how it is spent to ensure quality and value for money.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what is important when deciding how to allocate money\n- explain what is important to include in a business case, and why it is important\n- explain the value of supplier relationships in relation to financial ownership", "working": "You can:\n- contribute to a business case that provides sustainable funding\n- communicate how you make a decision, balancing quality outcomes and value for money\n- support conversations on how money is allocated\n- support relationships with suppliers\n- identify financial and commercial risk, with support", "practitioner": "You can:\n- develop a business case that provides sustainable funding\n- recommend how money is allocated across competing priorities\n- support the management of contracts\n- develop and grow relationships with suppliers to increase quality and good value outcomes\n- identify financial and commercial risk and escalate it when required", "expert": "You can:\n- ensure a business case is in place that provides sustainable funding\n- identify measurable benefits that represent good value for money\n- allocate money and make spending decisions across competing priorities\n- enhance and own relationships with suppliers to increase quality and deliver good value outcomes\n- act as an escalation point and work with stakeholders to manage financial and commercial risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21c5790c-0930-4d74-b3b0-84caf5af12ea", "label": "manage budgets", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2d008d5a-b7bd-46f7-bbb1-5d70a0af9c84", "label": "control financial resources", "match": "close" } ] }, { "id": "fin-financial-planning-and-forecasting", "slug": "planification-et-prévisions-financières", "name": "Planification et prévisions financières", "description": "Construire des budgets, des prévisions et des plans financiers à moyen terme qui relient les moyens aux priorités et aux programmes de l'organisation.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer le cycle annuel d'élaboration du budget et la différence entre budget et prévision\n- recueillir les informations prévisionnelles auprès des responsables budgétaires", "working": "Vous pouvez :\n- construire les budgets et les prévisions d'un centre de coûts ou d'un projet, y compris les coûts de personnel\n- mettre à jour chaque mois les prévisions avec les changements et les risques connus\n- phaser les budgets pour que le profil de dépenses suive les plans de réalisation", "practitioner": "Vous pouvez :\n- diriger l'élaboration du budget et des prévisions d'une direction ou d'un grand programme\n- modéliser des scénarios et des sensibilités, comme l'inflation, les retards ou les changements de financement\n- construire des prévisions pluriannuelles pour les programmes numériques, y compris les coûts de fonctionnement qui suivent l'investissement\n- présenter les prévisions et les risques à la direction", "expert": "Vous pouvez :\n- diriger le plan financier à moyen terme de l'organisation\n- aligner les plans financiers sur la stratégie, les effectifs et les plans d'investissement\n- conseiller le conseil d'administration sur la soutenabilité financière et les choix nécessaires pour rester dans le financement\n- fixer les hypothèses et les méthodes de planification utilisées dans toute l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4b2db903-cd8e-48ce-97fb-a92db4def54e", "label": "financial forecasting", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/56ff27ef-2565-45bf-a70c-f06d78d2a480", "label": "create a financial plan", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/147170ba-0141-4337-89af-b4513d745afe", "label": "support development of annual budget", "match": "narrow" } ] }, { "id": "fin-financial-reporting", "slug": "information-financière-et-comptes-annuels", "name": "Information financière et comptes annuels", "description": "Établir des états financiers et des déclarations réglementaires exacts, conformes aux normes comptables applicables et aux règles d'information du secteur public.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la finalité des principaux états financiers\n- préparer les dossiers de travail et les rapprochements des clôtures mensuelles et annuelles", "working": "Vous pouvez :\n- passer les écritures de clôture mensuelle et annuelle, comme les charges à payer, les charges constatées d'avance et les provisions\n- préparer des parties des comptes annuels et de leurs annexes\n- appliquer les normes comptables aux opérations courantes, comme l'immobilisation des logiciels et du matériel", "practitioner": "Vous pouvez :\n- établir les comptes annuels et les déclarations réglementaires selon un calendrier\n- appliquer les normes comptables à des domaines complexes, comme les contrats de location, les contrats d'informatique en nuage et les immobilisations incorporelles\n- rédiger des notes comptables qui expliquent les jugements et les estimations\n- gérer l'audit externe des comptes et répondre à ses constats", "expert": "Vous pouvez :\n- être responsable du rapport annuel et des comptes de l'organisation et des méthodes comptables qui les sous-tendent\n- conseiller le conseil d'administration et le comité d'audit sur les jugements importants et les nouvelles normes\n- diriger la réponse aux opinions d'audit avec réserves ou aux anomalies significatives\n- garantir que l'information respecte les règles de responsabilité publique" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/60f51172-37c0-4933-a27a-cbf55dcd7580", "label": "prepare financial statements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4a460161-eaea-4fe2-bd0e-164ccc635be1", "label": "financial statements", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4a855abe-ac5b-4e95-ac10-3c1adceeee28", "label": "international financial reporting standards", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d6e78d9a-deca-4bcb-b08d-011b2616758d", "label": "ensure compliance with accounting conventions", "match": "close" } ] }, { "id": "fin-financial-transactions", "slug": "opérations-financières-et-comptabilité-générale", "name": "Opérations financières et comptabilité générale", "description": "Traiter et enregistrer avec exactitude dans les comptes les factures, les paiements, les encaissements, les écritures et les rapprochements, dans le respect des contrôles financiers.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les processus achat-paiement et commande-encaissement et votre rôle dans ceux-ci\n- saisir avec exactitude les factures, les encaissements et les paiements, selon les procédures établies\n- vérifier qu'une opération a la bonne approbation et les bonnes pièces justificatives", "working": "Vous pouvez :\n- traiter diverses opérations, dont les avoirs, les remboursements et les écritures\n- rapprocher les relevés fournisseurs, les comptes bancaires et les comptes de contrôle\n- résoudre les questions courantes des fournisseurs, des clients et des responsables budgétaires\n- repérer les opérations en double, inhabituelles ou non autorisées et les signaler", "practitioner": "Vous pouvez :\n- gérer un grand livre ou un processus d'opérations et le maintenir exact et à jour\n- analyser et apurer les éléments de rapprochement complexes et les soldes anciens\n- améliorer les processus d'opérations, par exemple en automatisant le lettrage ou les approbations\n- former d'autres personnes et vérifier leur travail", "expert": "Vous pouvez :\n- concevoir les processus d'opérations de l'organisation et leurs contrôles\n- fixer des normes de performance, comme les délais de paiement et les objectifs de recouvrement\n- diriger le passage à de nouveaux modes de traitement, comme l'automatisation et le libre-service\n- garantir à la direction et aux auditeurs que les comptes sont complets et exacts" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4e756773-ae14-4981-838b-9fe27e81c0af", "label": "carry out financial transactions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/648782e0-b5e5-4e59-bed0-627aa8ac29f0", "label": "maintain records of financial transactions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/dc417e19-edb4-4401-883a-2375f67a162f", "label": "manage the general ledger", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/99b163e8-7815-43e2-83f3-a47f3076354c", "label": "accounting entries", "match": "narrow" } ] }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "name": "Governance and assurance", "description": "Governance and assurance involves ensuring appropriate and proportionate governance and assurance is in place to support delivery.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why governance and assurance is important\n- follow governance and assurance processes, under supervision", "working": "You can:\n- explain how governance and assurance works\n- follow appropriate governance and assurance processes\n- contribute to deciding what governance and assurance is required for a product or service", "practitioner": "You can:\n- develop appropriate governance and assurance processes\n- identify and recommend improvements to governance and assurance processes\n- support others in following or applying governance and assurance processes", "expert": "You can:\n- ensure appropriate and proportionate governance and assurance is in place and is continuously improved, aligned to organisational and government needs\n- guide teams through governance and assurance processes, such as service assessments, to ensure standards are met\n- share the team's governance and assurance processes so stakeholders trust them to deliver value in a sustainable way" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f2c63b7a-ed6c-4890-9f8c-7685d172624c", "label": "implement corporate governance", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d83cba15-8511-4d07-b89a-9fde0d1d8241", "label": "perform quality audits", "match": "narrow" } ] }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "name": "Governance and assurance (accessibility)", "description": "Governance and assurance involves defining and ensuring adherence to an organisation's quality control and compliance processes.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- analyse and provide feedback on governance and project documents, and on governance boards, according to a predefined framework, assessing them against accessibility standards", "practitioner": "You can:\n- challenge teams, make full use of existing arrangements and build strong relationships to reduce or remove risk associated with not meeting accessibility standards", "expert": "You can:\n- analyse governance and assurance systems and add appropriate measures to ensure accessibility is built into all project, programme and change activity" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d9e766b-8f17-4e17-bfab-3bb0e0719791", "label": "define quality standards", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "narrow" } ] }, { "id": "legal-health-and-care-law", "slug": "droit-de-la-santé-et-des-soins", "name": "Droit de la santé et des soins", "description": "Appliquer le droit qui régit les services de santé et de soins, y compris le consentement, la capacité, la faute médicale, la réglementation des services et des produits, et les obligations légales de l'organisation.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales obligations et compétences légales de l'organisation\n- reconnaître les questions qui touchent à la sécurité des patients, au consentement ou à la faute médicale", "working": "Vous pouvez :\n- soutenir le travail juridique sur les incidents, les enquêtes judiciaires ou les réclamations cliniques\n- expliquer le cadre réglementaire qui s'applique aux services de l'organisation", "practitioner": "Vous pouvez :\n- conseiller sur les compétences et les obligations de l'organisation, y compris quand elle peut fournir ou commander un service\n- conseiller sur la réglementation des produits de santé numérique, comme les logiciels dispositifs médicaux\n- échanger avec les dispositifs d'indemnisation des fautes médicales et les avocats extérieurs sur les réclamations impliquant des services numériques\n- conseiller sur le consentement, la capacité et les droits des patients dans les services numériques", "expert": "Vous pouvez :\n- conseiller le conseil d'administration sur les obligations légales et la gouvernance de l'organisation\n- diriger le travail juridique sur les enquêtes publiques, les recours juridictionnels et les incidents majeurs\n- façonner la réponse de l'organisation aux nouvelles lois sur la santé et les soins" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1709f408-9965-489b-9805-8e1e5d9e483b", "label": "health care legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/efb523d0-c998-440d-8639-cd14ba841c4c", "label": "public law", "match": "broad" } ] }, { "id": "health-data-interoperability", "slug": "interopérabilité-des-données-de-santé", "name": "Interopérabilité des données de santé", "description": "Échanger les données de santé et de soins de façon sûre et cohérente entre systèmes au moyen de normes ouvertes comme HL7 FHIR, HL7 version 2, les profils IHE et des API standard.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi l'interopérabilité compte pour des soins coordonnés\n- citer les principales normes d'échange de données de santé, comme HL7 FHIR", "working": "Vous pouvez :\n- lire et utiliser des ressources, des profils et des API FHIR\n- développer ou tester des intégrations simples avec un accompagnement\n- vérifier des messages par rapport à une spécification", "practitioner": "Vous pouvez :\n- concevoir et développer des intégrations avec FHIR, HL7 version 2 et des modèles de messagerie\n- rédiger et profiler des ressources FHIR et des guides d'implémentation\n- résoudre des problèmes complexes de correspondance et de qualité des données entre systèmes", "expert": "Vous pouvez :\n- fixer les normes et la stratégie d'interopérabilité de l'organisation\n- diriger des travaux de normalisation nationaux ou interorganisations\n- garantir la conception d'intégrations critiques entre de nombreux systèmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4f5c1208-62fd-4e5a-a51e-306c06947e11", "label": "manage findable accessible interoperable and reusable data", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/d70701ca-d3be-44cb-963e-8e7142555144", "label": "transfer medical information", "match": "broad" } ] }, { "id": "pd-health-content", "slug": "contenus-d-information-en-santé", "name": "Contenus d'information en santé", "description": "Créer des contenus de santé et de soins exacts, validés cliniquement et faciles à comprendre et à appliquer pour des personnes ayant différents niveaux de littératie en santé.", "source": "reference", "file": "product-design.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi l'information en santé doit être exacte, à jour et facile à comprendre\n- suivre le guide de style de l'équipe et son processus de relecture clinique des contenus de santé", "working": "Vous pouvez :\n- rédiger des contenus de santé que les personnes ayant une faible littératie en santé peuvent comprendre et appliquer, comme les symptômes et quand demander de l'aide\n- travailler avec les relecteurs cliniques pour vérifier l'exactitude des contenus sans perdre en clarté\n- expliquer les termes médicaux en langage clair et utiliser des noms cohérents pour les maladies, les examens et les traitements", "practitioner": "Vous pouvez :\n- concevoir des contenus sur des sujets sensibles et à haut risque, comme les symptômes urgents, les médicaments et la fin de vie\n- mettre en place la validation clinique, les dates de révision et les sources de données probantes d'un ensemble de contenus de santé\n- concilier précision clinique, exigences juridiques et compréhension des utilisateurs dans les contenus discutés", "expert": "Vous pouvez :\n- fixer les normes de l'organisation pour les contenus d'information en santé et leur validation clinique\n- diriger la stratégie de contenu de l'information en santé pour tous les services et canaux\n- conseiller les responsables cliniques et de la communication sur les risques liés à l'information en santé" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7110bf9f-b245-4adc-9159-5081013fd64d", "label": "communicate in healthcare", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/2806260f-6399-4add-8f11-070141423f9d", "label": "medical terminology", "match": "broad" } ] }, { "id": "health-records-management", "slug": "gestion-des-dossiers-médicaux", "name": "Gestion des dossiers médicaux", "description": "Gérer les dossiers de santé et de soins tout au long de leur cycle de vie, y compris leur création, leur classement, leur suivi, leur accès, leur conservation et leur élimination.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- classer, retrouver et suivre correctement les dossiers\n- protéger les dossiers contre la perte ou l'accès non autorisé", "working": "Vous pouvez :\n- traiter les demandes d'accès aux dossiers\n- appliquer les calendriers de conservation et les normes de tenue des dossiers", "practitioner": "Vous pouvez :\n- gérer un service des dossiers et ses procédures\n- auditer la tenue des dossiers et former le personnel", "expert": "Vous pouvez :\n- fixer la politique et la stratégie de gestion des dossiers\n- diriger le passage des dossiers papier aux dossiers numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d7890d5-d229-4b79-a5da-6819e38a52b6", "label": "health records management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/12428071-1ec8-4d52-a0ce-3eee78e1e1be", "label": "perform records management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/53141450-2fa9-4890-a64e-7ffd4e1144be", "label": "use electronic health records management system", "match": "narrow" } ] }, { "id": "health-safety-wellbeing", "slug": "santé-sécurité-et-bien-être", "name": "Santé, sécurité et bien-être", "description": "Préserver sa propre sécurité et sa santé au travail et celles des autres, y compris l'évaluation des risques, les pratiques de travail sûres et le signalement des incidents.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les règles de santé et de sécurité et signaler les dangers et les incidents", "working": "Vous pouvez :\n- réaliser des évaluations de risques simples, comme celles des postes de travail\n- aider vos collègues à travailler en sécurité", "practitioner": "Vous pouvez :\n- gérer la santé et la sécurité d'une équipe ou d'un site\n- enquêter sur les incidents et mettre en place des mesures de maîtrise", "expert": "Vous pouvez :\n- fixer la politique de santé, de sécurité et de bien-être de l'organisation\n- rendre compte au conseil d'administration de la performance en matière de sécurité" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/198b614d-a9af-46f5-b3fd-2672b401dd8e", "label": "health and safety in the workplace", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/bb663409-5c88-4e3a-bc16-01aa1c8ce171", "label": "plan health and safety procedures", "match": "narrow" } ] }, { "id": "hr-hr-administration", "slug": "administration-du-personnel", "name": "Administration du personnel", "description": "Mener avec exactitude et confidentialité les processus administratifs du cycle de vie de l'emploi, des contrats et des entrées aux changements, aux absences et aux sorties.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les procédures de l'organisation pour les entrées, les changements et les sorties\n- garder les dossiers personnels confidentiels et à jour", "working": "Vous pouvez :\n- préparer avec exactitude les contrats, les avenants et les vérifications préalables à l'embauche\n- traiter les changements dans le système RH et de paie dans les délais\n- répondre aux questions courantes des responsables et du personnel sur les processus RH", "practitioner": "Vous pouvez :\n- piloter un service d'administration du personnel, en contrôlant la qualité et en respectant les normes de service\n- améliorer les processus et les modèles, et automatiser les étapes routinières quand c'est possible\n- résoudre des cas complexes ou inhabituels, comme les trop-perçus ou les erreurs de contrat", "expert": "Vous pouvez :\n- concevoir le modèle opérationnel RH et les normes de service de l'organisation\n- diriger le passage à des processus RH numériques et en libre-service\n- fixer des contrôles qui maintiennent les données RH et de paie exactes et licites" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c6e308b4-8799-4461-a9bd-560bdecb0dbb", "label": "human resources department processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8ebb2c0a-0baa-43bf-95cf-094047c57427", "label": "maintain professional administration", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/40005305-4541-4da7-9f76-abab74f0bc51", "label": "monitor staff absences", "match": "narrow" } ] }, { "id": "clin-human-factors", "slug": "facteurs-humains-et-utilisabilité-des-systèmes-cliniques", "name": "Facteurs humains et utilisabilité des systèmes cliniques", "description": "Appliquer les méthodes des facteurs humains et de l'utilisabilité aux systèmes cliniques, afin que les cliniciens, le personnel soignant et les patients puissent les utiliser en sécurité et avec le moins d'erreurs possible.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment une mauvaise conception peut entraîner des erreurs de soins\n- signaler les problèmes d'utilisabilité qui pourraient toucher la sécurité des patients", "working": "Vous pouvez :\n- participer à des tests d'utilisabilité et à des simulations de tâches cliniques\n- repérer des dangers de conception courants, comme des options d'apparence semblable ou des alertes masquées", "practitioner": "Vous pouvez :\n- planifier et réaliser des évaluations des facteurs humains des systèmes cliniques\n- traduire les constats en changements de conception et en mesures de sécurité clinique\n- évaluer la charge d'alertes et le risque de contournements", "expert": "Vous pouvez :\n- fixer l'approche de l'organisation en matière de facteurs humains dans les services numériques\n- examiner les preuves relatives aux facteurs humains des systèmes et des changements à haut risque\n- développer les compétences en facteurs humains des équipes cliniques et numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/95ee5e38-5c1e-4cd2-a21d-6921390025a9", "label": "usability engineering", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be0ff6d8-5e61-4021-9c89-e40cf0b75cc6", "label": "measure software usability", "match": "narrow" } ] }, { "id": "identity-and-access-management", "slug": "gestion-des-identités-et-des-accès", "name": "Gestion des identités et des accès", "description": "Gérer les identités numériques, l'authentification et les droits d'accès du personnel, des patients et des systèmes, y compris le contrôle d'accès fondé sur les rôles et l'authentification par carte à puce ou multifacteur.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les règles d'accès et protéger vos identifiants", "working": "Vous pouvez :\n- créer, modifier et supprimer des comptes utilisateurs et des droits d'accès\n- vérifier les accès par rapport aux règles d'accès fondées sur les rôles", "practitioner": "Vous pouvez :\n- concevoir et exploiter des services d'identité et d'accès\n- revoir régulièrement les accès et corriger les problèmes", "expert": "Vous pouvez :\n- fixer la stratégie d'identité et d'accès pour le personnel, les patients et les systèmes\n- diriger l'adoption de nouvelles normes d'identité" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ab49f767-296b-47d5-af56-0b4a69515b03", "label": "maintain ICT identity management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bc0b0b5d-f6be-405a-b224-b6902a4dbe97", "label": "manage digital identity", "match": "close" } ] }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "name": "Incident management", "description": "Incident management involves coordinating the response to incident reports, ensuring effective prioritisation, investigation and resolution.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- identify and register incidents, gathering the required information and allocating it to the appropriate channel", "working": "You can:\n- diagnose and prioritise incidents, investigate their causes and find resolutions", "practitioner": "You can:\n- lead the investigation and resolution of incidents", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8071881c-d652-46e7-9cf4-e06a7f1e57c7", "label": "manage major incidents", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6430eb0d-c6de-46b7-a7fc-3dd2e8e62a69", "label": "use ICT ticketing system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/4fb7c7aa-9f19-4cc3-9e19-64ce564f22f5", "label": "handle incidents", "match": "broad" } ] }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "name": "Inclusive research", "description": "Inclusion involves including everyone to incorporate disparate views and requirements, whether developing products and services or internal policies.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- demonstrate some awareness of the diversity of users of government services and the need to make government services usable and accessible for everyone", "working": "You can:\n- understand the diversity of users of government services and the need to make services usable and accessible for everyone\n- work with colleagues to include many kinds of users in appropriate research activities", "practitioner": "You can:\n- help teams understand the diversity of users of government services\n- effectively include all kinds of users in appropriate research activities\n- advocate inclusive practices and help teams design and deliver accessible services that work for all users", "expert": "You can:\n- help organisations understand the diversity of users of government services\n- guide organisations to adopt inclusive practices and apply what they learn to design and deliver accessible services that work for all users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/bcd2ce08-ba12-4d66-865f-f4ba36419707", "label": "promote inclusion", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/cd50d616-1f8b-481e-983f-68d2674ff82d", "label": "integrate gender dimension in research", "match": "narrow" } ] }, { "id": "legal-information-and-data-law", "slug": "droit-de-l-information-et-des-données", "name": "Droit de l'information et des données", "description": "Appliquer le droit de la protection des données, de la confidentialité, de l'accès à l'information et de la cybersécurité aux données de santé et de soins et aux services numériques.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principes de base de la protection des données et de la confidentialité\n- reconnaître les demandes d'information et les violations de données et les orienter correctement", "working": "Vous pouvez :\n- relire les accords de partage et de sous-traitance de données au regard des modèles\n- soutenir les réponses aux demandes d'information et aux demandes d'exercice des droits des personnes\n- expliquer les bases légales d'utilisation des données de santé dans les situations courantes", "practitioner": "Vous pouvez :\n- conseiller sur la protection des données, le devoir de confidentialité et le droit d'accès à l'information pour les services numériques\n- rédiger et négocier des accords de partage de données et des clauses de sous-traitance, y compris les transferts internationaux\n- conseiller sur les analyses d'impact relatives à la protection des données des nouvelles technologies, comme l'IA et les plateformes d'analyse\n- conseiller sur les violations de données, les demandes du régulateur et les plaintes", "expert": "Vous pouvez :\n- fixer la position juridique de l'organisation sur l'usage des données de santé et de soins\n- diriger les usages de données à haut risque ou nouveaux, comme la recherche, les plateformes de données et l'IA\n- représenter l'organisation auprès des régulateurs en matière de droit de l'information" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7814e88f-c133-4c3b-b27f-857afa145d42", "label": "ICT security legislation", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8d202e22-85e9-47b1-a1e0-3296d17244cd", "label": "observe confidentiality", "match": "narrow" } ] }, { "id": "information-governance", "slug": "gouvernance-de-l-information-et-protection-des-données", "name": "Gouvernance de l'information et protection des données", "description": "Traiter les informations personnelles et de santé de façon licite, sûre et éthique, y compris le droit de la protection des données, la confidentialité, le consentement, les analyses d'impact relatives à la protection des données et le partage d'informations.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les règles de l'organisation pour le traitement des informations personnelles et de santé\n- reconnaître et signaler une violation de données ou un quasi-incident", "working": "Vous pouvez :\n- appliquer les principes de protection des données à votre travail\n- contribuer aux analyses d'impact relatives à la protection des données\n- traiter correctement les demandes d'information et les dossiers", "practitioner": "Vous pouvez :\n- diriger des analyses d'impact relatives à la protection des données et des accords de partage d'informations\n- conseiller les équipes sur la base légale, le consentement, la confidentialité et la conservation\n- enquêter sur les incidents et recommander des améliorations", "expert": "Vous pouvez :\n- fixer la politique et la stratégie de gouvernance de l'information\n- conseiller le conseil d'administration sur les risques liés à l'information et la conformité\n- représenter l'organisation auprès des régulateurs et des partenaires" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4346013-a967-4a58-a533-6b32ad1364c5", "label": "data protection", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/51ece34f-c24e-4183-9bf4-9b6f28748aec", "label": "maintain healthcare user data confidentiality", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "close" } ] }, { "id": "ig-compliance-assurance", "slug": "assurance-et-audit-de-la-gouvernance-de-l-information", "name": "Assurance et audit de la gouvernance de l'information", "description": "Vérifier et démontrer que l'organisation respecte les normes de gouvernance de l'information, au moyen d'autoévaluations annuelles, d'audits, de preuves et de plans d'amélioration.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi l'organisation doit démontrer qu'elle gère bien l'information\n- fournir des preuves pour un audit quand on vous le demande", "working": "Vous pouvez :\n- rassembler et organiser les preuves pour l'autoévaluation annuelle\n- réaliser des audits simples, comme ceux des accès ou de la tenue des dossiers\n- suivre les actions d'amélioration", "practitioner": "Vous pouvez :\n- planifier et piloter le programme d'assurance de la gouvernance de l'information\n- juger si les preuves satisfont la norme et identifier les lacunes\n- travailler avec les auditeurs internes et externes", "expert": "Vous pouvez :\n- être responsable du cadre d'assurance de la gouvernance de l'information de l'organisation\n- rendre compte de l'assurance et de la conformité au conseil d'administration et à ses comités\n- fixer les priorités d'amélioration en fonction du risque" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9a0d0abc-010d-440b-8242-7e31510471ba", "label": "information governance compliance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a536b36-c5c7-4d10-bf67-a4fb0f8549b2", "label": "audit techniques", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/fb15ca73-68fb-41db-a235-0b61d7d9021e", "label": "participate in medical records' auditing activities", "match": "narrow" } ] }, { "id": "ig-incident-management", "slug": "gestion-des-incidents-de-gouvernance-de-l-information", "name": "Gestion des incidents de gouvernance de l'information", "description": "Enregistrer les violations de données et les quasi-incidents, enquêter à leur sujet et en tirer les leçons, et décider quand informer les régulateurs et les personnes concernées.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- reconnaître une violation de données ou un quasi-incident et le signaler immédiatement", "working": "Vous pouvez :\n- enregistrer les incidents et établir les faits\n- évaluer les incidents selon les critères de gravité de l'organisation\n- suivre les actions jusqu'à leur clôture", "practitioner": "Vous pouvez :\n- enquêter sur les incidents graves et en trouver les causes profondes\n- décider, avec des collègues expérimentés, s'il faut notifier les régulateurs et les personnes concernées\n- partager les enseignements et suivre les améliorations", "expert": "Vous pouvez :\n- fixer le processus de gestion des incidents de gouvernance de l'information\n- diriger la réponse aux violations majeures, y compris auprès des régulateurs et des médias\n- rendre compte au conseil d'administration des tendances et des risques liés aux incidents" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/751f6baf-de47-4d67-a657-4133066703f4", "label": "identify policy breach", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9f6946f7-60aa-409a-b33d-152f244299d8", "label": "provide advice on breaches of regulation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/24310a7b-5db1-4917-a705-4835630227ca", "label": "create incident reports", "match": "narrow" } ] }, { "id": "ig-information-rights-requests", "slug": "demandes-d-exercice-des-droits-sur-l-information", "name": "Demandes d'exercice des droits sur l'information", "description": "Traiter les demandes des personnes et du public d'accès à l'information, comme les demandes d'accès au dossier médical personnel et les demandes d'informations détenues par l'organisation, dans les délais légaux.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- reconnaître une demande d'exercice des droits sur l'information et la transmettre sans délai\n- expliquer que les demandes sont soumises à des délais légaux", "working": "Vous pouvez :\n- enregistrer les demandes, en accuser réception et les suivre pour respecter les délais\n- rassembler et occulter les informations, et préparer des projets de réponse à faire relire\n- vérifier l'identité et la qualité de la personne qui fait la demande", "practitioner": "Vous pouvez :\n- traiter des demandes complexes ou sensibles, y compris celles qui concernent des tiers\n- appliquer des exceptions et décider ce qu'il faut retenir, avec des motifs clairs\n- gérer les réexamens internes et les réclamations sur les réponses", "expert": "Vous pouvez :\n- fixer la politique et le processus relatifs aux droits sur l'information dans toute l'organisation\n- diriger la réponse aux demandes et aux recours du régulateur\n- rendre compte à la direction de la performance et des tendances" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/eccf3b4f-881f-4ae6-b96a-666be929d780", "label": "access to documents regulations", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f642d7ed-e8d7-4355-a747-b85094d4e2e3", "label": "prioritise requests", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "broad" } ] }, { "id": "pcf:information-security", "slug": "pcf-information-security", "name": "Information security", "description": "Information security involves maintaining the security, confidentiality and integrity of information.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain information security and the security controls available to protect solutions and services", "working": "You can:\n- use information security practices and available security controls to contribute to protecting solutions and services", "practitioner": "You can:\n- design solutions and services with security controls included, specifically engineered to mitigate security threats", "expert": "You can:\n- design, review and quality assure solutions and services, ensuring that they are specifically engineered to mitigate security threats\n- lead others in using appropriate information security practices" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6833e58b-eceb-4599-9375-1b7e6ec64087", "label": "ensure information security", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/8088750d-8388-4170-a76f-48354c469c44", "label": "cyber security", "match": "close" } ] }, { "id": "legal-intellectual-property", "slug": "propriété-intellectuelle", "name": "Propriété intellectuelle", "description": "Protéger et exploiter la propriété intellectuelle des logiciels, des données, des contenus et des inventions, y compris le droit d'auteur, les licences, le logiciel libre et les marques.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer que les logiciels, les données et les contenus sont protégés par des droits de propriété intellectuelle\n- reconnaître quand un contrat ou un projet soulève des questions de titularité", "working": "Vous pouvez :\n- vérifier les clauses de propriété intellectuelle des accords courants\n- tenir les registres des licences et des droits enregistrés\n- expliquer les principaux types de licences libres et leurs conditions", "practitioner": "Vous pouvez :\n- conseiller sur la titularité des logiciels, des données et des contenus créés par le personnel, les fournisseurs et les partenaires\n- rédiger des licences et des clauses de propriété intellectuelle, y compris la publication en logiciel libre du code de l'organisation\n- conseiller sur l'exploitation commerciale des données et des logiciels de l'organisation, et sur le partage des bénéfices", "expert": "Vous pouvez :\n- fixer la politique de propriété intellectuelle et de logiciel libre de l'organisation\n- diriger la valorisation et les partenariats portant sur les données et les logiciels de l'organisation\n- régler les litiges importants de propriété intellectuelle" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2ad081e6-0a3f-4612-ac15-7ace75d39e26", "label": "intellectual property law", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/e2103a1d-4a84-47a9-b4f7-774787573449", "label": "copyright legislation", "match": "narrow" } ] }, { "id": "corp-internal-communications", "slug": "communication-interne", "name": "Communication interne", "description": "Tenir le personnel informé et mobilisé par des canaux comme l'intranet, les lettres d'information, les points d'information et les événements, en particulier pendant les changements.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- publier des contenus sur les canaux internes, comme l'intranet\n- suivre le style et le ton de l'organisation", "working": "Vous pouvez :\n- rédiger et éditer des actualités, des notes d'information et des lettres d'information pour le personnel\n- planifier les contenus des canaux internes et mesurer l'engagement", "practitioner": "Vous pouvez :\n- planifier la communication interne des changements majeurs, comme un nouveau système clinique\n- conseiller les dirigeants sur la manière de mobiliser le personnel et de porter des messages difficiles\n- utiliser les retours et les données pour améliorer les canaux", "expert": "Vous pouvez :\n- fixer la stratégie de communication interne et d'engagement du personnel\n- conseiller l'équipe de direction sur la culture et l'engagement" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1f6eac42-e5aa-4fa7-a75d-a4eea12c618e", "label": "disseminate internal communications", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/3838a64c-78dc-4f3f-a0c0-9f604e33eefd", "label": "maintain internal communication systems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c779cf40-506b-44b6-a366-b3bff0a5e11a", "label": "use intranet", "match": "narrow" } ] }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "name": "IT infrastructure", "description": "IT infrastructure involves ensuring systems and processes are available, adaptable, reliable and secure.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- support infrastructure solutions and services, and other computer, storage, networking, physical infrastructure, software, commercial-off-the-shelf (COTS) software and open source packages and solutions\n- support virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)", "working": "You can:\n- build, configure, administer and support infrastructure solutions and services, for example, networking and physical infrastructure, commercial-off-the-shelf (COTS) software, open source packages and solutions, or virtual and cloud computing", "practitioner": "You can:\n- design and implement infrastructure solutions and services, for example, networking and physical infrastructure, commercial-off-the-shelf (COTS) software, open source packages and solutions, or virtual and cloud computing", "expert": "You can:\n- lead teams and departments in the design, implementation, administration and support of infrastructure solutions and services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523", "label": "ICT infrastructure", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "name": "IT service reporting", "description": "IT service reporting involves analysing data to understand how an IT product or service has performed against the Key Performance Indicators (KPIs).", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- collate data from data repositories and provide basic reporting\n- explain what a Key Performance Indicator (KPI) is and why it is important", "working": "You can:\n- produce relevant reports in an appropriate format and agreed timeframe\n- work with stakeholders to discuss any changes in the reporting processes\n- interpret a data set and communicate this to others", "practitioner": "You can:\n- use data analytics skills to make decisions that enhance business performance", "expert": "You can:\n- use prediction methodologies to produce and maintain a holistic view of important trends across multiple processes." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "name": "Iterative design", "description": "Iterative design involves continuously testing hypotheses, using techniques such as creating prototypes (for example sketching journey flows, drafting content, mocking up screens, or building realistic journeys in code).", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the basics of iterative ways of working used in design, such as agile\n- explain how iteration supports user-centred design\n- describe ways to test design ideas at different levels of detail and realism, and when to use them", "working": "You can:\n- apply iterative design principles and techniques and agile methodologies to your work\n- create material to test ideas and hypotheses at an appropriate fidelity, for example mockups or drafts\n- iterate and improve a design based on successive rounds of research\n- use and iterate design patterns and components", "practitioner": "You can:\n- help other designers apply iterative design principles and agile methodologies to their work and create materials to test their ideas\n- adapt designs effectively to changes in requirements, priorities or user needs\n- help your team to define a minimum viable product (MVP) and determine what to prioritise for iteration", "expert": "You can:\n- embed the practice of iterative design and agile working in teams or wider organisation\n- guide designers in creating materials to test complex ideas at any fidelity\n- help teams adapt quickly to changes in requirements, priorities or user needs\n- iterate delivery processes or team structures to help teams work effectively" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33d49d4f-31ec-473f-9b8a-b555aa5116bb", "label": "iterative development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/07dd856d-6141-48a7-a228-918f88494812", "label": "create prototype of user experience solutions", "match": "narrow" } ] }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "name": "Leadership and guidance", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show commitment to agreed good practice for the team, teaching new starters and challenging substandard work by peers\n- recommend decisions and describe the reasoning behind them\n- identify and articulate technical disputes between direct peers and local stakeholders\n- show an understanding of the importance of team dynamics, collaboration and feedback", "working": "You can:\n- contribute to best practice guidelines\n- understand the sustainability and consequences of your decisions and can make decisions characterised by managed levels of risk and complexity\n- resolve technical disputes between wider peers and indirect stakeholders, taking into account all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase\n- build consensus between services or independent stakeholders\n- identify problems or issues in the team dynamic and rectify them\n- engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick\n- bring people together to form a motivated team and help create the right environment for a team to work in\n- facilitate the best team makeup depending on the situation", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on the strategy for the whole organisation, marrying business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- solve and unblock issues between teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach the organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb", "label": "manage staff", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d5145a9a-602e-40bf-b3e1-f04cf9c3ef86", "label": "leadership principles", "match": "close" } ] }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "name": "Leadership and guidance (frontend developer)", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- follow agreed good practice for the team\n- show an awareness of the importance of team dynamics and collaboration\n- understand the importance of feedback", "working": "You can:\n- understand the impact of decisions\n- make decisions characterised by different levels of risk and complexity\n- resolve technical disputes between wider peers and indirect stakeholders, taking into account all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity, and can recommend decisions as risk and complexity increase\n- contribute to best practice guidelines", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on the strategy for the whole organisation, marrying business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent stakeholders\n- solve and unblock issues between teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach the organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a584a638-a2c0-4b3c-bdf3-a64f87225be9", "label": "mentor individuals", "match": "narrow" } ] }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "name": "Leading design", "description": "Leading design involves supporting designers, coordinating design work and improving design maturity in your organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the role of user-centred design in an organisation\n- describe typical leadership responsibilities in design\n- identify leaders in your organisation that designers need to work with", "working": "You can:\n- lead and coordinate design work in your team, with support\n- communicate the value of user-centred design to your team or others in your organisation\n- support other designers\n- work with digital and data leaders in your organisation, when needed", "practitioner": "You can:\n- lead and coordinate design work for a team\n- advocate for user-centred design with leaders outside of digital and data\n- create an inclusive, productive environment for designers to work in\n- mentor and coach other designers\n- iterate and improve design processes within your team", "expert": "You can:\n- set a vision for and lead design across multiple teams or a whole organisation\n- work effectively with senior leaders across your organisation or wider public sector\n- support a culture of learning and experimentation in your organisation\n- iterate and measurably improve design maturity within your organisation and its partners" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33a0a2ea-025e-4107-8717-39ac45b3b78c", "label": "design management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "broad" } ] }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "name": "Leading performance and benefits", "description": "Leading performance and benefits involves using appropriate measures, metrics, data and insights to ensure the delivery of valuable outcomes and business benefits.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why it's important to manage performance and benefits\n- describe data and metrics that are valuable in informing day-to-day service actions and decisions", "working": "You can:\n- contribute to putting measures in place to deliver valuable outcomes to users and traceable business benefits\n- use data and metrics to inform day-to-day service actions and decisions", "practitioner": "You can:\n- put measures in place to ensure the delivery of valuable outcomes to users and traceable business benefits\n- use data and metrics to actively monitor, manage and prioritise service delivery and inform decision making\n- identify and share appropriate data and insights with specific stakeholders", "expert": "You can:\n- ensure appropriate measures are in place to deliver valuable outcomes to users and agreed business benefits\n- ensure metrics are used to monitor, manage and prioritise delivery and inform decision making\n- demonstrate the value of the service and build understanding with stakeholders by ensuring effective data and insights are shared" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "narrow" } ] }, { "id": "hr-learning-design-and-delivery", "slug": "conception-et-animation-de-la-formation", "name": "Conception et animation de la formation", "description": "Analyser les besoins de formation, puis concevoir, animer et évaluer la formation en présentiel, en ligne et en situation de travail.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la différence entre formation, apprentissage et développement\n- soutenir l'organisation des cours et tenir les registres de formation", "working": "Vous pouvez :\n- animer des sessions de formation bien définies en présentiel et en ligne\n- créer des modules d'e-learning simples dans le système de gestion de la formation\n- recueillir et synthétiser les retours des apprenants", "practitioner": "Vous pouvez :\n- analyser les besoins de formation et concevoir des programmes mixtes pour y répondre\n- fixer des objectifs pédagogiques et évaluer l'impact, et pas seulement la satisfaction\n- rendre la formation accessible et inclusive pour tout le personnel", "expert": "Vous pouvez :\n- fixer la stratégie et les normes de formation de l'organisation\n- diriger l'offre de formation, ses technologies et son financement\n- démontrer le retour sur l'investissement de l'organisation dans la formation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/517f678e-001b-4985-acb4-9edc3500d74c", "label": "develop training programmes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e54ff029-1ce9-447d-a5b2-eb7283a23e6e", "label": "train employees", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/728ad40d-4a79-4b4d-b77b-a48d094d73fa", "label": "evaluate training", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b363bb5f-2c79-40af-94da-33e06f9dee9f", "label": "apply blended learning", "match": "narrow" } ] }, { "id": "legal-legal-administration", "slug": "administration-juridique", "name": "Administration juridique", "description": "Mener les processus administratifs d'une équipe juridique, y compris la gestion des dossiers, la maîtrise documentaire, les registres, les délais et la facturation.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- ouvrir, mettre à jour et clôturer des dossiers dans le système de gestion des dossiers\n- classer et retrouver les documents juridiques en toute sécurité\n- préserver la confidentialité des informations juridiques et personnelles", "working": "Vous pouvez :\n- gérer les agendas, les délais et les dates clés d'une équipe\n- préparer et mettre en forme des documents juridiques, des dossiers de pièces et des dossiers de signature\n- vérifier et traiter les factures des avocats extérieurs\n- tenir les registres des contrats et des actes", "practitioner": "Vous pouvez :\n- piloter l'administration de l'équipe juridique et améliorer ses processus\n- rendre compte de la charge de travail, des dépenses d'avocats extérieurs et des délais de traitement\n- administrer les outils juridiques, comme la gestion des dossiers et la signature électronique", "expert": "Vous pouvez :\n- concevoir le modèle d'organisation des opérations juridiques de l'organisation\n- diriger le choix et l'usage des technologies juridiques\n- fixer les normes de service et les indicateurs de performance des services juridiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c68e4cc4-b842-4660-a84c-48f11c70f657", "label": "legal department processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1d7234e4-1c76-4d67-9487-71d8c529cdc9", "label": "compile legal documents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/b769f524-0f25-44d7-8538-5c46710a040e", "label": "manage digital documents", "match": "broad" } ] }, { "id": "legal-legal-advice", "slug": "conseil-juridique", "name": "Conseil juridique", "description": "Donner un conseil juridique clair, pratique et exact qui aide les collègues à prendre des décisions licites et à gérer le risque juridique.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer quand les collègues ont besoin d'un conseil juridique et comment l'obtenir\n- recueillir des instructions claires et consigner les faits d'un dossier", "working": "Vous pouvez :\n- préparer des projets d'avis sur des questions courantes, à faire relire par un juriste\n- répondre à des questions simples à l'aide de guides approuvés\n- identifier les questions juridiques posées par un ensemble de faits", "practitioner": "Vous pouvez :\n- donner un conseil juridique indépendant dans vos domaines de pratique\n- expliquer le risque juridique en langage clair et recommander des options pratiques\n- conseiller sur les décisions ayant des effets juridiques, comme l'attribution de marchés, le partage de données et les changements de service\n- décider quand faire appel à des avocats ou à des conseils extérieurs", "expert": "Vous pouvez :\n- conseiller le conseil d'administration et la direction sur les risques juridiques les plus importants de l'organisation\n- donner un avis définitif sur les questions nouvelles, contentieuses ou à fort enjeu\n- fixer l'appétit pour le risque juridique de l'organisation\n- garantir la qualité du conseil juridique dans toute l'organisation, y compris le conseil externe" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ea451251-71ab-4f89-8c0d-53344ef7004f", "label": "provide legal advice", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/9bb92e10-a5a9-437e-8101-8be2d7f631ff", "label": "advise on legal decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/eaece6b2-97f1-49df-b6b9-1691fb3bf797", "label": "analyse legal enforceability", "match": "narrow" } ] }, { "id": "legal-legal-research", "slug": "recherche-juridique", "name": "Recherche juridique", "description": "Trouver, lire et synthétiser la législation, la jurisprudence, les guides et les précédents pour répondre à une question juridique.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- trouver la législation, les guides et les documents de précédents à l'aide des bases de données juridiques et du savoir-faire interne\n- employer correctement les termes juridiques", "working": "Vous pouvez :\n- rechercher une question juridique définie et synthétiser clairement les sources\n- vérifier que les sources sont à jour et font autorité\n- tenir à jour les bibliothèques de précédents et de savoir-faire", "practitioner": "Vous pouvez :\n- rechercher des questions complexes ou nouvelles, comme l'application du droit existant aux nouvelles technologies\n- analyser des sources contradictoires et parvenir à un avis motivé\n- suivre les évolutions du droit et des guides et en expliquer l'effet sur l'organisation", "expert": "Vous pouvez :\n- diriger la recherche sur les questions les plus complexes et à plus haut risque pour l'organisation\n- anticiper les évolutions juridiques et y préparer l'organisation\n- contribuer aux consultations sur le droit et les guides qui touchent la santé et les soins numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a8585efe-4011-47b2-9aed-cd01bd3652c0", "label": "legal research", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/5b71cb01-0f37-47e0-a617-abcf08c8aa64", "label": "interpret law", "match": "broad" } ] }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "name": "Life cycle management", "description": "Life cycle management involves deciding what to do at different phases of the life cycle, including discovery, alpha, beta, live and retirement, and if it's the right time to move to a different phase.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what each phase of the product or service life cycle is for\n- explain how the needs of the product or service vary across phases of the life cycle, and how a team responds to them", "working": "You can:\n- manage the delivery of products and services that add value through different phases of the life cycle, with some support\n- identify if the product or service should move to the next phase and, if it should, how to do this\n- ensure the product or service is developed in line with the appropriate service standards for a phase\n- use new information to adapt approaches to life cycle management", "practitioner": "You can:\n- work and consult with the right people at the right time to move through the life cycle and deliver value\n- use evidence to decide when a team should continue, change direction or stop\n- identify tools and techniques required at different phases of the life cycle\n- guide colleagues and stakeholders through different phases of the life cycle", "expert": "You can:\n- lead and coach teams through different phases of the life cycle\n- ensure effective support for the product or service and its users\n- predict, prevent, mitigate and manage potential risks at different phases of the life cycle\n- contribute to the assessment of other teams, providing guidance and support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "close" } ] }, { "id": "legal-litigation-and-disputes", "slug": "contentieux-et-règlement-des-litiges", "name": "Contentieux et règlement des litiges", "description": "Prévenir, gérer et régler les litiges et les réclamations, y compris les litiges contractuels, les contentieux du travail et les relations sur les réclamations pour faute médicale.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales étapes d'une réclamation ou d'un litige\n- enregistrer les réclamations et suivre les délais avec exactitude", "working": "Vous pouvez :\n- rassembler et organiser les documents et les preuves d'un dossier\n- préparer des chronologies, des dossiers de pièces et des projets d'attestations\n- échanger avec les avocats extérieurs, les assureurs ou les dispositifs d'indemnisation sur les questions courantes", "practitioner": "Vous pouvez :\n- gérer un portefeuille de litiges et de réclamations, de la première notification jusqu'à la transaction ou à l'audience\n- évaluer le bien-fondé et le montant des réclamations et recommander une stratégie\n- négocier des transactions et recourir aux modes alternatifs de règlement des litiges\n- veiller à ce que les enseignements des réclamations nourrissent les améliorations de la sécurité, des contrats et des services", "expert": "Vous pouvez :\n- diriger les litiges les plus importants ou les plus médiatisés de l'organisation\n- fixer l'approche de l'organisation en matière de contentieux, de transaction et de suivi des réclamations\n- conseiller le conseil d'administration sur les passifs éventuels et le risque de réputation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/66aad490-1c20-4e25-b189-634a218ee53e", "label": "legal case management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f79e4715-5776-485c-ab7d-631c9b8d70ad", "label": "manage contract disputes", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/23b97a3e-dfde-4627-9d97-114a9f3e4cd0", "label": "negotiate in legal cases", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/db10b60e-efd2-4ba9-a873-d1e2ec37620f", "label": "court procedures", "match": "broad" } ] }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "name": "Maintaining delivery momentum", "description": "Delivery management involves improving the speed and efficiency with which products and services are developed.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- actively address internal risks and issues and know when to escalate them\n- set the team cadence and tempo, ensuring it is sustainable\n- track, manage, escalate and communicate dependencies\n- actively remove or minimise risks, issues or dependencies where possible\n- understand how the risks, issues or dependencies impact the work of a team", "practitioner": "You can:\n- facilitate the delivery flow of a team, managing the pace and tempo\n- actively address internal and external risks, issues and dependencies including where ownership exists outside the team", "expert": "You can:\n- optimise the delivery flow of teams\n- actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists\n- identify innovative ways to unblock issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0e1fe34b-f4e7-4642-8c8b-5a05ac3438e5", "label": "manage schedule of tasks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/91abe492-18be-4cce-93c7-0dca07072363", "label": "meet deadlines", "match": "narrow" } ] }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "name": "Making a process work", "description": "Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- guide teams to focus on the output rather than the process\n- help the team to find a process that works for them\n- support teams in establishing a process", "practitioner": "This skill level is currently not defined.", "expert": "You can:\n- identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated\n- add value and can coach the organisation to inspect and adapt processes\n- guide teams through the implementation of a new process" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/10026df1-670d-4c75-b3d5-ee0037f9d59b", "label": "lead process optimisation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/958b8802-ec3e-4813-97f7-6c8f48610dbd", "label": "identify process improvements", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f8bf9a84-d60b-4edc-bfa0-b0ece9bf8954", "label": "create documented procedures", "match": "narrow" } ] }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "name": "Making and guiding decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- recommend decisions and describe the reasoning behind them\n- identify and articulate technical disputes between direct peers and local stakeholders", "working": "You can:\n- make decisions characterised by managed levels of risk and complexity, and recommend decisions as risk and complexity increase\n- resolve technical disputes between wider peers and indirect stakeholders, considering all views and opinions", "practitioner": "You can:\n- make decisions characterised by medium levels of risk and complexity, and recommend decisions as risk and complexity increase\n- build consensus between services or independent stakeholders", "expert": "You can:\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f60c9e52-95fc-4ca1-a73c-18a491153b63", "label": "make strategic business decisions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d62d2b4c-a6f8-439e-8a1b-4f29ab5f2c47", "label": "make decisions", "match": "broad" } ] }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "name": "Making architectural decisions", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the reasoning behind architectural design decisions\n- gather information to inform decisions\n- understand architectural governance and assurance relevant to your work", "working": "You can:\n- work with others to make architectural design decisions characterised by managed levels of risk and complexity\n- identify and address architectural risks relevant to your team or domain, for example, business, data, or security\n- engage with architectural governance and assurance to effectively manage decisions and risks, with support", "practitioner": "You can:\n- make and guide architectural design decisions characterised by medium risk and complexity\n- identify and address architectural risks that affect multiple teams or domains\n- use architectural governance and assurance to make design decisions and manage technical risks at the appropriate level\n- contribute to the development of architectural governance and assurance", "expert": "You can:\n- make and guide architectural design decisions characterised by high levels of risk and complexity\n- identify and address architectural risks across the organisation or wider government\n- lead and evolve architectural governance and assurance\n- represent architectural governance as part of wider governance, for example, legal or commercial" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3cfa46e9-b7da-44ac-b09e-9596dffe0425", "label": "optimise choice of ICT solution", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f7e2eb04-3e50-4561-bce1-7e51a1fec308", "label": "define software architecture", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ee3c1d54-f46a-43c7-a0f9-0ba3648164d0", "label": "design enterprise architecture", "match": "narrow" } ] }, { "id": "fin-management-accounting", "slug": "contrôle-de-gestion", "name": "Contrôle de gestion", "description": "Produire des informations budgétaires et de coûts qui aident les responsables à planifier, maîtriser et décider, y compris l'analyse des écarts, le calcul des coûts et les tableaux de bord de performance.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les budgets, les réalisations, les engagements et les écarts\n- produire des rapports budgétaires standard à partir du système financier", "working": "Vous pouvez :\n- préparer les rapports budgétaires mensuels et expliquer les principaux écarts\n- imputer correctement les coûts entre centres de coûts, projets, investissement et fonctionnement\n- aider les responsables budgétaires à comprendre et à gérer leurs budgets", "practitioner": "Vous pouvez :\n- gérer le cycle mensuel de reporting d'une direction ou d'un programme\n- construire des modèles de coûts, comme le coût complet d'un service numérique ou le coût unitaire d'une opération\n- analyser les tendances des dépenses et conseiller les responsables sur les actions pour tenir le budget\n- challenger de façon constructive les prévisions des responsables budgétaires", "expert": "Vous pouvez :\n- concevoir l'approche de reporting de gestion et de calcul des coûts de l'organisation\n- présenter la performance financière au conseil d'administration et à la direction\n- diriger l'usage des informations de coûts et de performance pour améliorer l'efficience\n- fixer les normes du contrôle de gestion dans toute l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c5b90c0c-3af0-4c8c-a06c-cc3ced02242c", "label": "perform cost accounting activities", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7d35602d-bc94-4975-aa7c-f4e8e05ce8e0", "label": "cost management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/99571e68-801f-49af-a897-5f75996642e1", "label": "financial analysis", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/16f61a5b-23ba-4268-8517-82c77c4041a1", "label": "examine budgets", "match": "close" } ] }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "name": "Managing a data project", "description": "Managing a data project involves understanding, planning and implementing the stages of a data project to solve a problem or design and improve a service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand a problem statement and explain the intended outcome of a data project\n- explain the importance of data in solving a problem\n- explain why it's important to adapt your ways of working to deliver different project outcomes and requirements", "working": "You can:\n- contribute to defining problem statements and gathering project requirements\n- explain the importance of different processes and stages of the data project life cycle and contribute to their planning\n- adapt your ways of working to deliver different project outcomes and requirements", "practitioner": "You can:\n- identify and define a problem statement\n- apply and share project management methodologies, including tools and techniques\n- plan and implement different stages of the data project life cycle\n- communicate progress of data projects with stakeholders\n- adapt teams' ways of working to deliver different project outcomes and requirements", "expert": "You can:\n- advise on problem statement development, ensuring standards are met\n- oversee and advise on the planning and implementation of the project life cycle on varied data projects\n- share good practice in adapting teams' ways of working to deliver project outcomes\n- lead and develop stakeholder relationships for your team's data projects" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c76296d-4bbd-44ba-8eaa-95bf275f79b7", "label": "manage ICT project", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" } ] }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "name": "Managing decisions and risks", "description": "Managing decisions and risks involves using risk-based approaches to make decisions, resolve challenges and guide others through complexity.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is not defined.", "working": "You can:\n- identify technical disputes and describe them in ways that are relevant both to direct peers and to local stakeholders\n- generate multiple solutions to a problem and test them\n- work collaboratively while recommending decisions and the reasoning behind them", "practitioner": "You can:\n- work with consequential or complex risks\n- build consensus between services or independent stakeholders\n- lead others to make good design decisions\n- apply different risk methodologies in proportion to the risk", "expert": "You can:\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- be trusted by senior risk owners as an expert in security\n- apply risk methodologies at the most complex levels of risk\n- guide others in applying risk methodologies in proportion to the risk" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0", "label": "risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1dd23dba-dd00-45ab-abf4-642902538317", "label": "perform risk analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d62d2b4c-a6f8-439e-8a1b-4f29ab5f2c47", "label": "make decisions", "match": "narrow" } ] }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "name": "Managing product outcomes", "description": "Managing product outcomes involves working with teams to identify key performance indicators and developing methods to ensure that value is achieved through your product, linking to the product vision and strategic goals.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of identifying and measuring product outcomes\n- explain the need for baseline data\n- identify and explain the priority outcomes for your product or feature", "working": "You can:\n- work with others to define key performance indicators that assess performance, value and outcomes\n- analyse and use trusted data to make decisions and enable continuous improvement\n- be open about your decision making\n- identify and explain success metrics to your stakeholders and how the product can contribute to outcomes", "practitioner": "You can:\n- lead product teams to create effective methods for measuring product outcomes\n- advocate for data-driven decision making\n- help others prioritise to make better choices\n- use data to drive continuous improvement, increasing quality and user experience\n- identify opportunities to share and connect product data", "expert": "You can:\n- use data to make prioritisation decisions for multiple or complex projects, products or services\n- use data to influence priorities of senior stakeholders\n- guide and challenge teams to make better use of data\n- guide and challenge teams to demonstrate achievement of outcomes\n- identify opportunities to share and connect product data across government" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "narrow" } ] }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "name": "Managing, reporting and resolving defects", "description": "Managing, reporting and resolving defects involves reporting progress, outcomes and issues, whilst contributing to improving defect management processes.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how to report and track defects\n- follow a defect management process to report, communicate and maintain defects with appropriate information\n- retest and escalate defects when needed", "working": "You can:\n- collaborate with others to create a defect management process to report, communicate and resolve defects, with support\n- critically assess dependencies, defects and risks, with support\n- contribute to mitigation and contingency plans\n- clearly communicate risks and the impact of defects to stakeholders", "practitioner": "You can:\n- contribute to developing standards for defect management processes\n- manage and escalate dependencies, defects and risks across teams\n- contribute to mitigation and contingency plans across teams\n- use defect patterns and trends to make recommendations on testing and quality approaches, with support\n- manage stakeholder expectations and communications during defect resolution", "expert": "You can:\n- lead and coach others in improving test and defect management processes\n- support others in assessing complex and challenging defects across the organisation\n- lead and coach others in using defect patterns and trends to make tactical and strategic recommendations\n- influence improvements to quality processes, informed by defect patterns and trends" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/561c2525-5bd8-4d86-8f45-820f4be7db93", "label": "report test findings", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/438ff259-d086-4004-acda-1ec3e1631bc6", "label": "software anomalies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2522a6ce-3202-4ac8-9f5b-b9cb5a3a83a1", "label": "debug software", "match": "narrow" } ] }, { "id": "proc-market-analysis", "slug": "analyse-et-sourcing-du-marché", "name": "Analyse et sourcing du marché", "description": "Comprendre les marchés fournisseurs, échanger avec les fournisseurs avant l'achat et utiliser les données du marché pour façonner les besoins, les procédures et les modèles commerciaux.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- trouver des fournisseurs dans les accords-cadres et les bases de données fournisseurs\n- expliquer pourquoi le sourcing préalable doit être équitable envers tous les fournisseurs", "working": "Vous pouvez :\n- recueillir des informations de marché, des prix et des données fournisseurs pour un besoin\n- mener une demande d'information et en synthétiser les réponses", "practitioner": "Vous pouvez :\n- analyser un marché fournisseur, sa concurrence, ses risques et ses tendances\n- diriger le sourcing préalable, comme les journées fournisseurs, sans fausser la concurrence\n- utiliser les données du marché pour façonner les besoins et les modèles commerciaux", "expert": "Vous pouvez :\n- façonner les marchés, par exemple en encourageant des fournisseurs nouveaux ou plus petits\n- diriger la stratégie de marché avec d'autres acheteurs publics" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c97d04d-7239-4dc7-90ef-3e812ba2b124", "label": "perform procurement market analysis", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/11747665-0e98-4f27-bd0d-536862cd5746", "label": "identify suppliers", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/6dd4ce8c-1813-429d-9f06-3382c4833ca3", "label": "assess procurement needs", "match": "broad" } ] }, { "id": "corp-media-relations", "slug": "relations-avec-les-médias", "name": "Relations avec les médias", "description": "Nouer des relations avec les journalistes, traiter les demandes des médias, rédiger des communiqués de presse et préparer les porte-parole, y compris pendant les incidents.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment l'organisation traite les demandes des médias\n- transmettre immédiatement les demandes des médias à l'équipe de communication", "working": "Vous pouvez :\n- enregistrer les demandes courantes des médias et y répondre\n- rédiger des communiqués de presse et des déclarations à faire approuver\n- suivre la couverture médiatique", "practitioner": "Vous pouvez :\n- traiter les demandes sensibles et réactives des médias, y compris sur des incidents ou des violations de données\n- informer et préparer les porte-parole\n- nouer des relations avec les journalistes santé et technologie", "expert": "Vous pouvez :\n- diriger les relations avec les médias pendant les incidents majeurs et les crises\n- protéger et renforcer la réputation de l'organisation auprès des parties prenantes de haut niveau\n- conseiller le conseil d'administration sur le risque de réputation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7053c54a-994e-4b87-865d-a520b5c401c7", "label": "establish relationship with the media", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7800332c-a8eb-4792-8d72-50d509616154", "label": "draft press releases", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/4d313147-b39d-413f-a5e2-b12d5f0dc9e6", "label": "give interviews to media", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5330b70e-16f5-43a7-a6de-18fd6a4bd063", "label": "public relations", "match": "broad" } ] }, { "id": "medical-device-regulation", "slug": "réglementation-des-logiciels-dispositifs-médicaux", "name": "Réglementation des logiciels dispositifs médicaux", "description": "Comprendre quand un logiciel est un dispositif médical, et les normes et processus qui s'y appliquent, comme IEC 62304 et ISO 13485.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer que certains logiciels de santé sont réglementés comme dispositifs médicaux\n- savoir à qui vous adresser quand un produit pourrait être un dispositif médical", "working": "Vous pouvez :\n- suivre un processus de cycle de vie du logiciel conforme aux normes des dispositifs médicaux\n- produire les enregistrements qu'exige un tel processus", "practitioner": "Vous pouvez :\n- évaluer si un produit est un dispositif médical, et sa classe probable\n- planifier les travaux réglementaires d'un produit avec les collègues de la qualité et cliniques", "expert": "Vous pouvez :\n- fixer l'approche de l'organisation en matière de logiciels réglementés\n- diriger les relations avec les régulateurs et les organismes notifiés" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f453b1a6-c7db-4d9d-9ba3-47c45159bfe3", "label": "ensure products meet regulatory requirements", "match": "broad" } ] }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "name": "Metadata management", "description": "Metadata management involves establishing policies and processes that ensure data can be accessed across an organisation.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what metadata is\n- maintain the information stored in metadata repositories under the direction of others", "working": "You can:\n- use metadata repositories to complete complex tasks such as data and systems integration impact analysis\n- maintain a metadata repository to ensure information remains accurate and up to date", "practitioner": "You can:\n- design an appropriate metadata repository\n- suggest changes to improve current metadata repositories\n- understand a range of tools for storing and working with metadata\n- advise less experienced members of the team about metadata management", "expert": "You can:\n- identify how metadata repositories can support different areas of the organisation\n- communicate the value of metadata repositories\n- set up robust governance processes to keep repositories up to date" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9710092c-f174-4e84-95bf-2064d39ad7a0", "label": "manage content metadata", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/03ff0d53-573a-47a0-a0ad-1995815a4339", "label": "information structure", "match": "narrow" } ] }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "name": "Methods and tools", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- follow advice to apply the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services", "working": "You can:\n- select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project", "practitioner": "You can:\n- build capability in methods and tools, ensuring they are adopted consistently and used effectively", "expert": "You can:\n- set direction and give others the means and authority to advise on the best methodologies and tools for the work, ensuring they are adopted consistently\n- assess the effectiveness of different approaches (such as Agile or plan-driven) and recommend tools to support organisational collaboration and build capability" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c453cf81-6197-428e-84c6-70c773b63f27", "label": "ICT architectural frameworks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/98301d4a-2cc3-439d-8d7f-0b6ac76302bb", "label": "business process modelling", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7193cb6d-8334-494f-86e5-21e6d03a47c3", "label": "unified modelling language", "match": "narrow" } ] }, { "id": "corp-minute-taking", "slug": "rédaction-de-procès-verbaux-et-comptes-rendus-de-réunions", "name": "Rédaction de procès-verbaux et comptes rendus de réunions", "description": "Consigner avec exactitude et concision les débats, les décisions et les actions, et tenir les registres formels des réunions.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- noter les actions et les décisions lors des réunions d'équipe", "working": "Vous pouvez :\n- rédiger des comptes rendus et des relevés d'actions exacts et concis pour les réunions courantes\n- assurer le suivi des actions avec leurs responsables", "practitioner": "Vous pouvez :\n- rédiger les procès-verbaux formels des réunions du conseil et des comités, y compris des débats complexes ou conflictuels\n- tenir des registres formels de réunions qui résistent à un audit ou à une enquête\n- conseiller les présidents sur ce que doit faire apparaître le procès-verbal", "expert": "Vous pouvez :\n- fixer des normes pour les registres formels des réunions dans toute l'organisation\n- former les rédacteurs de procès-verbaux et contrôler la qualité de leur travail" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/918f5211-b99f-4b29-9a34-6e475583ef55", "label": "write work-related reports", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/43b13058-68d0-40c6-8031-caf5a7b7d20c", "label": "keep task records", "match": "broad" } ] }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "name": "Modern development standards", "description": "Modern development standards involves using the latest technologies and best practices to improve the quality of the software development process.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of using modern development standards", "working": "You can:\n- explain the most important principles of modern development standards and how they apply to your work\n- apply modern development standards principles under guidance", "practitioner": "You can:\n- apply modern development standards and support others in applying them", "expert": "You can:\n- identify and apply modern development standards to support complex projects and programmes\n- lead others in applying modern development standards" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/4b88b1ee-c2d9-473a-9fe8-ba3b9c0c179a", "label": "implement ICT coding conventions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/8ff015a0-98ea-4d80-a23e-1f68110a919e", "label": "software design methodologies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f0de4973-0a70-4644-8fd4-3a97080476f4", "label": "DevOps", "match": "narrow" } ] }, { "id": "corp-administration", "slug": "administration-de-bureau", "name": "Administration de bureau", "description": "Mener les processus administratifs qui font fonctionner une équipe ou un service, comme le classement, les commandes, la saisie de données, les registres et le respect des procédures de bureau.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- suivre les procédures de bureau pour le classement, les commandes et la saisie de données\n- tenir des registres exacts de votre propre travail", "working": "Vous pouvez :\n- mener divers processus administratifs pour une équipe avec peu de supervision\n- repérer et corriger les erreurs dans les registres et les données\n- proposer des façons de travailler plus simples", "practitioner": "Vous pouvez :\n- organiser le soutien administratif d'un service ou d'une direction\n- rédiger et améliorer des procédures administratives\n- former d'autres agents administratifs et vérifier leur travail", "expert": "Vous pouvez :\n- concevoir des services administratifs pour toute l'organisation\n- diriger le passage à des processus administratifs plus simples et numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ab986bc4-df92-4351-9ac1-aa75af943cf7", "label": "perform clerical duties", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6a609f8f-1451-4102-ad2d-62c5270e1237", "label": "office administration", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7c3865d1-e5a9-4043-a7a4-2e9e30468c0b", "label": "perform office routine activities", "match": "close" } ] }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "name": "Operational management", "description": "Operational management involves ensuring the operational processes of a product or service are effective and robust.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the operational processes of running and maintaining a product or service\n- fix operational issues, under supervision", "working": "You can:\n- contribute to the design of operational processes for the running and maintenance of products and services\n- identify and share opportunities for improvements to operational processes\n- fix operational issues, with some support", "practitioner": "You can:\n- design operational processes for throughout the service life cycle\n- redesign and amend existing operational processes\n- fix complex operational issues\n- act as an escalation point for operational issues\n- work closely with operational delivery teams", "expert": "You can:\n- ensure a scalable operating model is in place to provide a resilient, high quality service\n- coordinate teams from operations, policy, digital and delivery to operate and iterate a service\n- ensure teams understand the importance of efficient service operations\n- identify and overcome operational constraints\n- act as the escalation point for major operational issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2d140a3a-45a6-4248-80dd-b3760ebc9cc6", "label": "operations management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/afdb41dd-5dd5-4fbb-bf9e-e041422698b4", "label": "coordinate operational activities", "match": "close" } ] }, { "id": "hr-organisational-change", "slug": "changement-organisationnel-et-consultation", "name": "Changement organisationnel et consultation", "description": "Planifier et gérer les changements de structures, de postes et d'organisation du travail, y compris la consultation formelle, le reclassement et les licenciements, conformément à la politique et au droit du travail.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales étapes d'un processus de changement organisationnel\n- soutenir l'administration d'un changement, comme les courriers et les réunions de consultation", "working": "Vous pouvez :\n- aider les responsables à préparer les documents de consultation et les points d'information du personnel\n- suivre les réponses et les actions pendant la consultation\n- accompagner le personnel dans les processus de reclassement et de sélection", "practitioner": "Vous pouvez :\n- diriger le changement organisationnel d'une direction, de l'étude d'opportunité à la mise en œuvre\n- consulter le personnel et ses représentants et répondre à leurs retours\n- gérer les risques juridiques et d'égalité d'un changement", "expert": "Vous pouvez :\n- diriger des restructurations à l'échelle de l'organisation et des transferts de services\n- concevoir l'approche du changement de l'organisation, y compris le dialogue social\n- conseiller le conseil d'administration sur l'impact humain et le risque des changements majeurs" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4b3c8605-819d-4b38-83fc-f23663e78dc9", "label": "consultation", "match": "broad" } ] }, { "id": "hr-organisational-development", "slug": "développement-organisationnel", "name": "Développement organisationnel", "description": "Améliorer le fonctionnement de l'organisation par des interventions fondées sur les données probantes en matière de culture, de leadership, d'engagement, d'efficacité des équipes et de bien-être.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment la culture, le leadership et l'engagement influent sur le personnel et la prise en charge des patients\n- aider à mener des enquêtes auprès du personnel et des temps d'écoute", "working": "Vous pouvez :\n- animer des séances et des ateliers d'équipe avec des outils standard\n- analyser les résultats de l'enquête auprès du personnel d'une équipe et proposer des actions", "practitioner": "Vous pouvez :\n- diagnostiquer des problèmes organisationnels et concevoir des interventions pour y répondre\n- diriger des programmes de développement des équipes, du leadership et de l'engagement\n- évaluer l'effet des interventions à partir de données probantes", "expert": "Vous pouvez :\n- fixer la stratégie de développement organisationnel et le programme de culture\n- accompagner les dirigeants et conduire des changements culturels à grande échelle\n- relier les indicateurs de culture et d'engagement à la qualité des soins et à la performance" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a8f2a095-9d03-43f0-980d-2b9fcc59a994", "label": "shape corporate culture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d2dc31f1-720c-4757-bc1b-9e563d264dcf", "label": "advise on organisational culture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bdf5ca62-9053-4652-b5e4-4eb95c271945", "label": "organisational learning", "match": "broad" } ] }, { "id": "risk-management", "slug": "gestion-des-risques-de-l-organisation", "name": "Gestion des risques de l'organisation", "description": "Identifier, évaluer, enregistrer et gérer les risques pesant sur les objectifs de l'organisation, au moyen d'un registre des risques et d'un appétit pour le risque défini.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce qu'est un risque et comment le signaler", "working": "Vous pouvez :\n- enregistrer et mettre à jour les risques de votre domaine\n- proposer des mesures de maîtrise et suivre les actions", "practitioner": "Vous pouvez :\n- piloter le processus de gestion des risques d'une direction ou d'un programme\n- évaluer les risques au regard de l'appétit pour le risque et les faire remonter\n- rendre compte des risques aux comités", "expert": "Vous pouvez :\n- concevoir le cadre de gestion des risques et l'appétit pour le risque de l'organisation\n- conseiller le conseil d'administration sur les risques stratégiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6eff134b-e34f-4d6e-a6e8-5e47cf2228d0", "label": "risk management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/00920055-eb50-4cb8-a23d-3deedbf3753e", "label": "enterprise risk management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/96550830-539b-4746-96aa-92aa4959945d", "label": "apply risk management processes", "match": "close" } ] }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "name": "Ownership and initiative", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of problem resolution processes\n- pass problems on to your team", "working": "You can:\n- own an issue until a new owner has been found or the problem has been mitigated or resolved", "practitioner": "You can:\n- take accountability for issues that occur and be proactive in searching for potential problems\n- achieve excellent user outcomes", "expert": "You can:\n- lead and embed best practice for identifying opportunities and solving problems across teams\n- coach others to take accountability, act proactively and consistently achieve excellent outcomes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/001115fb-569f-4ee6-8381-c6807ef2527f", "label": "show initiative", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/e186976a-64f0-4052-a25b-297d19e1d0ec", "label": "think proactively", "match": "close" } ] }, { "id": "fin-payroll", "slug": "paie", "name": "Paie", "description": "Payer le personnel avec exactitude et à temps, y compris les entrées, les sorties, les changements, les retenues, les retraites, les versements légaux et les déclarations de paie.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer le cycle de paie, des changements et de la date limite jusqu'au paiement et aux déclarations\n- saisir avec exactitude les entrées, les sorties et les changements à partir de formulaires autorisés\n- répondre aux questions courantes sur la paie en préservant la confidentialité", "working": "Vous pouvez :\n- calculer la rémunération, les majorations, les heures supplémentaires, et les paiements de maladie et de congés familiaux\n- appliquer correctement les impôts, les cotisations de retraite et les autres retenues\n- vérifier les résultats de la paie et corriger les erreurs avant le paiement\n- récupérer les trop-perçus avec tact et conformément à la politique", "practitioner": "Vous pouvez :\n- produire la paie complète d'un groupe de personnes et valider ses contrôles\n- gérer les déclarations légales de paie et les déclarations de retraite\n- résoudre des cas complexes, comme les contrats multiples, les rappels de salaire ou les avantages par renonciation à salaire\n- tester les changements du système de paie, comme les revalorisations annuelles et les changements de règles", "expert": "Vous pouvez :\n- gérer le service de paie de l'organisation, qu'il soit interne ou externalisé\n- fixer les contrôles de paie et garantir à la direction que les paiements sont exacts et licites\n- anticiper les changements de règles de rémunération, de revalorisations et de systèmes de paie\n- diriger la réponse aux défaillances majeures de la paie" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9d916d7c-89b3-4084-a6d9-e2b0b3091404", "label": "manage payroll", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/207f87c4-ac68-4987-990c-636ca19c2626", "label": "calculate wages", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/734187e4-650e-4a0a-a7f8-826cd4757229", "label": "check payrolls", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/3ee090a1-9d1c-44ed-bd93-f6b7c9b68a97", "label": "manage payroll reports", "match": "narrow" } ] }, { "id": "people-management", "slug": "management-des-personnes", "name": "Management des personnes", "description": "Diriger, développer et soutenir le personnel, y compris le recrutement, les objectifs, les entretiens annuels, le bien-être, l'assiduité et la gestion équitable de la performance et de la conduite.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les politiques RH de l'organisation qui vous concernent\n- soutenir les nouveaux collègues et partager vos connaissances", "working": "Vous pouvez :\n- encadrer le travail quotidien et faire des retours\n- participer au recrutement et à l'intégration\n- mener des entretiens individuels réguliers", "practitioner": "Vous pouvez :\n- encadrer hiérarchiquement une équipe, en fixant des objectifs et en menant les entretiens annuels\n- soutenir le bien-être et gérer l'assiduité, la performance et la conduite\n- planifier le développement et la relève de l'équipe", "expert": "Vous pouvez :\n- diriger des managers et façonner la culture d'un grand périmètre\n- concevoir des plans d'effectifs et des changements organisationnels\n- accompagner des dirigeants et résoudre des questions humaines complexes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/339ac029-066a-4985-9f9d-b3d7c8fea0bb", "label": "manage staff", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/add39442-b8ca-4412-8156-391db53b0c5d", "label": "manage healthcare staff", "match": "narrow" } ] }, { "id": "hr-people-strategy", "slug": "stratégie-rh-et-leadership-des-ressources-humaines", "name": "Stratégie RH et leadership des ressources humaines", "description": "Fixer la stratégie RH de l'organisation, diriger la fonction ressources humaines et conseiller le conseil d'administration sur la culture, les effectifs et le risque lié à l'emploi.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la stratégie RH de l'organisation et comment votre travail y contribue", "working": "Vous pouvez :\n- contribuer aux plans RH d'un service, avec des actions et des indicateurs clairs\n- rendre compte de l'avancement du plan RH", "practitioner": "Vous pouvez :\n- rédiger et piloter les plans RH d'une direction conformément à la stratégie RH\n- conseiller la direction sur les risques et les priorités RH\n- diriger une partie de la fonction RH, en fixant ses normes et ses priorités", "expert": "Vous pouvez :\n- fixer la stratégie RH de l'organisation et diriger la fonction ressources humaines\n- conseiller le conseil d'administration sur la culture, les effectifs et le risque lié à l'emploi\n- représenter l'organisation sur les questions RH auprès des partenaires et des régulateurs" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e437eba1-3e22-41f2-8703-741e94785cba", "label": "human resource management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/279a4b1d-21df-4d78-9f4d-324c73fd7536", "label": "manage human resources", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1212ac42-2564-4fce-80e1-6ce4ea4d9bf5", "label": "advise on personnel management", "match": "broad" } ] }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "name": "Performance measurement", "description": "Performance measurement involves collecting and interpreting data to identify how a team, product or service is performing.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of performance measurement and business objectives", "working": "You can:\n- participate in discussions determining which performance measurements are appropriate, with guidance from more experienced colleagues\n- demonstrate experience in turning business needs and goals into performance measures", "practitioner": "You can:\n- lead the development of performance measurement frameworks including Key Performance Indicators (KPIs)\n- demonstrate a deep understanding of business goals and can turn these into tangible performance measures", "expert": "You can:\n- oversee the development and consistency of performance measurement frameworks across multiple projects\n- ensure that these frameworks are aligned to business needs and strategy" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "close" } ] }, { "id": "pcf:planning", "slug": "pcf-planning", "name": "Planning", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the importance of planning and forecasting\n- show an awareness of the different ways to develop a plan", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- understand the environment and prioritise the most important or high value tasks\n- use data to inform planning\n- manage complex internal and external dependencies\n- provide delivery confidence\n- remove blockers or impediments that affect plans and can develop a plan for difficult situations\n- ensure that teams plan appropriately for their capacity", "expert": "You can:\n- lead a continual planning process in a very complex environment\n- plan beyond product delivery\n- identify dependencies in plans across services and co-ordinate delivery\n- coach other teams as the central point of expertise" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f5dd06b8-5d17-4932-9d03-957d0c4f5051", "label": "perform resource planning", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/0e1fe34b-f4e7-4642-8c8b-5a05ac3438e5", "label": "manage schedule of tasks", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/e207163b-7963-4c3e-9494-7a4bb000211b", "label": "estimate duration of work", "match": "narrow" } ] }, { "id": "corp-policy-management", "slug": "gestion-des-politiques", "name": "Gestion des politiques", "description": "Rédiger, revoir, approuver et publier les politiques et les procédures de l'organisation, et vérifier que les personnes les respectent.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- trouver et suivre les politiques qui s'appliquent à votre travail", "working": "Vous pouvez :\n- tenir à jour le registre des politiques et rappeler les révisions à leurs responsables\n- vérifier que les politiques utilisent le bon modèle et le bon circuit d'approbation", "practitioner": "Vous pouvez :\n- rédiger et revoir des politiques avec des experts du sujet\n- vérifier les politiques au regard de la loi, des normes et des obligations d'égalité\n- suivre le respect des politiques et signaler les lacunes", "expert": "Vous pouvez :\n- fixer le cadre des politiques de l'organisation\n- conseiller le conseil d'administration sur les priorités et les risques des politiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6fce8d3f-a15f-4f26-943a-d200b32f6949", "label": "monitor company policy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/bda0d115-f315-453e-99dc-f8b0e5862db3", "label": "ensure compliance with policies", "match": "broad" } ] }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "name": "Problem definition and shaping", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the strategic context of your work and why it is important\n- collect information that helps with understanding organisational problems\n- use architectural representations produced by others, such as a problem definition statement, to support a team", "working": "You can:\n- help to frame a problem characterised by managed levels of complexity, complication, or risk so that a solution can be created\n- help to create options for solving problems at an appropriate level of detail", "practitioner": "You can:\n- frame a problem characterised by medium complexity, complication, or risk so that a solution can be created\n- produce architectural representations that enable different teams to have a shared understanding of problems throughout the life cycle\n- describe options for solving problems so that appropriate delivery methods can be decided", "expert": "You can:\n- lead the framing of a problem characterised by high complexity, complication, or risk so that a solution can be created\n- coach others in defining problems and describing appropriate options for solutions\n- help others challenge requirements and assumptions, and identify opportunities when defining problems and solution options" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/03b9b491-fc9b-4868-914a-bf7cd47b5041", "label": "create solutions to problems", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9714735d-6f60-440b-bdbc-aaf45ebcbe78", "label": "analyse the context of an organisation", "match": "narrow" } ] }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "name": "Problem management", "description": "Problem management involves anticipating and identifying problems in systems, processes or services, and ensuring appropriate solutions are implemented.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- investigate problems in systems, processes and services, with an understanding of the level of a problem, for example, strategic, tactical or operational\n- contribute to the implementation of remedies and preventative measures", "working": "You can:\n- initiate and monitor actions to investigate patterns and trends to resolve problems\n- effectively consult specialists where required\n- determine the appropriate resolution and assist with its implementation\n- determine preventative measures", "practitioner": "You can:\n- ensure that the right actions are taken to investigate, resolve and anticipate problems\n- co-ordinate the team to investigate problems, implement solutions and take preventive measures", "expert": "You can:\n- anticipate problems and defend against them at the right time\n- understand how a problem fits into the larger picture\n- identify and describe problems, and help others to describe them\n- build problem-solving capabilities in others" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a3ce2bf7-5562-4639-9b52-fdb4850a3904", "label": "ICT problem management techniques", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" } ] }, { "id": "proc-procurement-process", "slug": "procédure-d-achat", "name": "Procédure d'achat", "description": "Mener des achats conformes, de la planification et des spécifications à la procédure, à la consultation, à l'attribution et à la signature du contrat, y compris les achats par accords-cadres et systèmes d'acquisition dynamiques.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les étapes d'un achat et les seuils applicables\n- demander des devis pour les achats de faible montant selon les règles de l'organisation", "working": "Vous pouvez :\n- mener des demandes de devis et des marchés subséquents d'accords-cadres avec des modèles standard\n- préparer les documents de consultation et gérer les questions des candidats sur la plateforme de dématérialisation\n- tenir une piste d'audit claire de chaque achat", "practitioner": "Vous pouvez :\n- planifier et diriger des consultations complexes, en choisissant la bonne procédure\n- aider les utilisateurs à rédiger des spécifications fondées sur les résultats pour les systèmes numériques et cliniques\n- gérer les calendriers, les risques et les parties prenantes jusqu'à l'attribution du marché", "expert": "Vous pouvez :\n- fixer les procédures et les modèles d'achat de l'organisation\n- diriger les achats les plus complexes, les plus importants ou les plus nouveaux\n- garantir les décisions d'achat auprès du conseil d'administration" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9e9a4209-c7cf-4f6e-973e-dc2ffadccc74", "label": "perform procurement processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4b2c4de9-43d7-4905-9d58-bc2e7d84b2e1", "label": "manage tender processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3bc08c26-2f98-4730-bbb6-ec4a8566e3cf", "label": "procurement lifecycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6789d5a3-34ca-4417-bb93-331319b01da3", "label": "draft tender documentation", "match": "narrow" } ] }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "name": "Product leadership", "description": "Product leadership involves advocating for product management, encouraging a user-focussed, product-led approach and contributing to a self-sustaining product community.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how product management works with other roles in a multi-disciplinary team\n- explain how user and business needs should be balanced in product development\n- attend product management community activities", "working": "You can:\n- advocate for your product and a product-led approach\n- seek opportunities for reuse and learning in your area\n- protect the team, for example, from unnecessary distractions or requests to change direction\n- consult and mediate with stakeholders\n- participate in product management community activities", "practitioner": "You can:\n- seek opportunities for reuse and learning across your organisation\n- represent product management in your area in conversations with senior stakeholders\n- protect teams, for example, from unnecessary distractions and requests to change direction\n- coach and manage others in product management\n- lead some product management community activities and participate in cross-government communities", "expert": "You can:\n- seek opportunities for reuse and learning across government\n- co-ordinate the product management community\n- lead on coaching and mentoring for product management in your organisation\n- lead some activities in cross-government communities, establishing and maintaining wider relationships across the profession\n- represent product management in your organisation in conversations with senior stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/bf5d77ad-e18c-48d8-83f0-bc79c011c74a", "label": "develop professional network", "match": "narrow" } ] }, { "id": "pcf:product-management", "slug": "pcf-product-management", "name": "Product management", "description": "Product management involves making sure that products provide value and drive the right outcomes, whilst balancing user and business needs. This is achieved by working with other professions in your team to frame the problem and make decisions on priorities for your delivery teams.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the value of using a product management approach to provide value and drive the right outcomes", "working": "You can:\n- create and prioritise actionable goals for your teams, balancing user needs and business perspectives\n- make or recommend an evidence-based decision using insight and data\n- use a range of product management methods, for example, prioritisation and roadmapping\n- work with others in multidisciplinary teams to plan and deliver high-quality product increments", "practitioner": "You can:\n- work with your team to investigate and validate what adds value now and what could add value in future\n- create a prioritised roadmap and use it to discuss your product strategy with stakeholders\n- address uncertainty while managing scope, ensuring critical deadlines are met and value delivered\n- recommend a range of product management methods\n- work in the open and share your work", "expert": "You can:\n- set the strategy and vision for your products, collaborating with others\n- create a prioritised roadmap for your products and use it to discuss product strategy at all levels\n- plan prioritised work across multiple teams, minimising dependencies and risks\n- support multiple teams in delivering quality outcomes in the right way\n- coach and mentor others in product management" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/29fb886c-6be0-4e93-9ea1-232881f2092a", "label": "plan product management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "name": "Programming and build (data and analytics engineering)", "description": "Programming and build (data analytics and engineering) involves working with code across the software development life cycle, following modern development standards and practices, test automation, build pipelines and repeatable deployment processes, to implement secure, maintainable software solutions.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- develop code under supervision using simple tools and languages\n- explain the value of development standards", "working": "You can:\n- design, code, test and deploy programs or scripts following standards and good practice\n- write readable, maintainable code\n- use automation to improve the software development life cycle\n- consider and adopt appropriate security measures in your solutions", "practitioner": "You can:\n- lead the design, code, testing and deployment of secure, resilient and maintainable solutions\n- continuously improve the codebase and reliability of solutions\n- create automation to improve the software development life cycle\n- work with others to implement standards and good practice to ensure security, testability and maintainability of solutions", "expert": "You can:\n- set standards for programming tools and techniques\n- select appropriate development methods for a problem\n- advise on the application of standards and methods that ensure security, maintainability and compliance\n- take technical responsibility for all stages of a software development project, providing technical advice and guidance to stakeholders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9d0d89be-bffa-4393-b6f6-8d05bea49051", "label": "data extraction, transformation and loading tools", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/7557f0f4-b8bc-4ac0-b91e-222ab1ba744f", "label": "tools for ICT test automation", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "name": "Programming and build (data science)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show a basic understanding of software development principles and can write simple scripts under supervision", "working": "You can:\n- write and test scripts and create basic models in one or more languages\n- collaborate on shared codebases, using a variety of methodologies", "practitioner": "You can:\n- write moderate to complex programs and scripts\n- show a good understanding of testing methodologies and how to deploy code", "expert": "You can:\n- write complex programs and scripts\n- seek to make code open source where appropriate\n- supervise junior analysts and set coding standards for your team\n- understand software architecture and how to write efficient, optimised code\n- perform user testing on products prior to launch" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ccd0a1d9-afda-43d9-b901-96344886e14d", "label": "Python (computer programming)", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8369c2d6-c100-4cf6-bd83-9668d8678433", "label": "utilise machine learning", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "name": "Programming and build (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- design, code, test, correct and document simple user interfaces using the right standards and tools under the direction of others", "working": "You can:\n- collaborate with others to understand and review software requirements\n- design, code, test, correct and document user interfaces using the right standards and tools under the direction of others", "practitioner": "You can:\n- collaborate with others when necessary to review specifications\n- use the agreed specifications to build, test and document user interfaces of medium to high complexity, using the right standards and tools", "expert": "You can:\n- advise on the right way to apply standards and methods to ensure compliance\n- provide technical advice to stakeholders and set team-based standards for programming tools and techniques\n- collaborate with others when required to review specifications\n- use specifications to build, test and document user interfaces of high complexity, using the appropriate standards and tools" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c4b1f326-224a-420a-b8b3-814a8f13b6cb", "label": "implement front-end website design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/69bbd53f-fbb0-4476-b4b2-ef7844464e28", "label": "web programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3cd569a2-4f88-4c1e-9995-8dce8c5e51a7", "label": "JavaScript", "match": "narrow" } ] }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "name": "Programming and build (software engineering)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand the process of software development and have a basic knowledge of how services are built", "working": "You can:\n- design, code, test, correct and document simple programs or scripts under the direction of others", "practitioner": "You can:\n- collaborate with others when necessary to review specifications\n- use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools", "expert": "You can:\n- advise on the right way to apply standards and methods to ensure compliance\n- maintain technical responsibility for all the stages and iterations of a software development project\n- provide technical advice to stakeholders and set the team-based standards for programming tools and techniques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/21d2f96d-35f7-4e3f-9745-c533d2dd6e97", "label": "computer programming", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2b7a79e5-84d8-4880-be66-3d9bb05bea17", "label": "use software design patterns", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/797a4416-0b8d-44f3-8fcd-eb10bd0be6b4", "label": "develop software prototype", "match": "narrow" } ] }, { "id": "corp-pmo-reporting", "slug": "appui-au-bureau-des-projets-et-du-portefeuille", "name": "Appui au bureau des projets et du portefeuille", "description": "Mener les processus du bureau des projets et du portefeuille, comme les plans, les registres, les rapports, la maîtrise documentaire et les contrôles d'assurance.", "source": "reference", "file": "corporate-services.yaml", "levels": { "awareness": "Vous pouvez :\n- ranger les documents de projet au bon endroit, avec une gestion des versions\n- mettre à jour les registres d'actions, de risques et de problèmes quand on vous le demande", "working": "Vous pouvez :\n- tenir à jour les plans, les registres et les tableaux de suivi de plusieurs projets\n- recueillir les mises à jour et produire des rapports d'avancement réguliers\n- vérifier que les projets suivent la méthode convenue", "practitioner": "Vous pouvez :\n- concevoir les rapports de portefeuille et analyser l'avancement, les risques et les bénéfices des projets\n- mener des contrôles d'assurance et des revues de jalons\n- conseiller les chefs de projet sur la méthode et les contrôles", "expert": "Vous pouvez :\n- créer et diriger un bureau de portefeuille pour l'organisation\n- donner à la direction une vision claire et fiable du portefeuille\n- fixer les normes et les outils de gestion de projet et de portefeuille" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/22902bf9-cc3f-495b-811a-c441e28e23f6", "label": "manage project information", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4d38b095-6730-4157-9807-8049dd7b43b8", "label": "document project progress", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c5a135be-218d-48e6-a422-5225a576dcd8", "label": "manage project metrics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/770d4956-b5e0-4d44-bf42-3a766b232c5d", "label": "maintain a central project repository", "match": "narrow" } ] }, { "id": "project-management", "slug": "gestion-de-projet", "name": "Gestion de projet", "description": "Planifier, mener et clôturer des projets dans le respect du périmètre, des délais, des coûts et de la qualité convenus, avec une méthode reconnue comme PRINCE2, PM² ou des approches agiles.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les phases d'un projet et ses principaux rôles\n- tenir des registres de projet, comme les journaux d'actions", "working": "Vous pouvez :\n- tenir à jour les plans, les registres des risques et des problèmes, et les rapports\n- animer des réunions de projet et suivre les actions\n- gérer un petit projet bien défini avec un soutien", "practitioner": "Vous pouvez :\n- gérer des projets du lancement à la clôture, en maîtrisant le périmètre, les délais, les coûts et la qualité\n- gérer les risques, les problèmes, les dépendances et la maîtrise des changements\n- rendre compte aux comités de projet et gérer les fournisseurs", "expert": "Vous pouvez :\n- gérer des projets importants, complexes ou à haut risque\n- fixer des normes de gestion de projet et accompagner les chefs de projet\n- redresser des projets en difficulté" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7111b95d-0ce3-441a-9d92-4c75d05c4388", "label": "project management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/94dd823c-148e-4614-a6e8-99249b16357d", "label": "ICT project management", "match": "narrow" } ] }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "name": "Prototyping", "description": "Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain what prototyping is, and why and when to use it\n- understand how to work in an open and collaborative environment (by pair working, for example)", "working": "You can:\n- understand when to use a specific prototyping technique or method\n- show the value of prototyping to your team", "practitioner": "You can:\n- approach prototyping as a team activity, actively soliciting prototypes and testing with others\n- establish design patterns and iterate them\n- use a variety of prototyping methods and choose the most appropriate", "expert": "You can:\n- use a variety of prototyping methods\n- share best practice and coach others\n- look at strategic service design end to end" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/07dd856d-6141-48a7-a228-918f88494812", "label": "create prototype of user experience solutions", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ed1d8bd4-cd2a-4c64-b665-56d70651026c", "label": "Prototyping development", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/797a4416-0b8d-44f3-8fcd-eb10bd0be6b4", "label": "develop software prototype", "match": "narrow" } ] }, { "id": "data-deidentification", "slug": "pseudonymisation-et-contrôle-de-la-divulgation", "name": "Pseudonymisation et contrôle de la divulgation", "description": "Protéger la confidentialité des patients quand les données sont reliées, analysées, partagées ou publiées, par la pseudonymisation, l'anonymisation, la suppression des petits effectifs et d'autres méthodes de contrôle statistique de la divulgation.", "source": "reference", "file": "data-testing.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la différence entre données identifiantes, pseudonymisées et anonymisées\n- suivre les règles de l'organisation pour masquer les petits effectifs dans les résultats", "working": "Vous pouvez :\n- travailler avec des données pseudonymisées et appliquer des contrôles de divulgation avant de publier des résultats\n- reconnaître quand des données reliées ou détaillées pourraient identifier un patient", "practitioner": "Vous pouvez :\n- concevoir des méthodes de pseudonymisation et de chaînage qui séparent les identifiants des données d'analyse\n- évaluer le risque de réidentification d'un jeu de données ou d'une publication et choisir des mesures adaptées\n- conseiller les équipes sur les environnements sécurisés, comme les environnements de recherche de confiance", "expert": "Vous pouvez :\n- fixer les normes de l'organisation en matière de désidentification et de contrôle de la divulgation\n- garantir les mises à disposition de données et les projets de chaînage à haut risque\n- diriger le travail avec les partenaires sur l'accès sécurisé aux données pour la recherche et la planification" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/71717c33-dd63-4acf-b052-a5fd5d9fc490", "label": "ensure information privacy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/33a82b83-c838-4889-ae62-fae1317481eb", "label": "protect personal data and privacy", "match": "broad" } ] }, { "id": "legal-procurement-law", "slug": "droit-de-la-commande-publique", "name": "Droit de la commande publique", "description": "Appliquer les règles de la commande publique à l'achat de biens, de services et de technologies, du choix de la procédure à l'attribution du marché et à sa contestation.", "source": "reference", "file": "legal.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi les organismes publics doivent respecter les règles de la commande publique\n- reconnaître quand un achat nécessite un conseil achats ou juridique", "working": "Vous pouvez :\n- vérifier la cohérence et la complétude des documents de consultation\n- soutenir la tenue des registres nécessaires pour démontrer une procédure équitable et transparente", "practitioner": "Vous pouvez :\n- conseiller sur les procédures, y compris les accords-cadres, les attributions directes et les procédures concurrentielles\n- conseiller sur l'évaluation, les décisions d'attribution et les modifications des marchés après attribution\n- répondre aux contestations et aux réclamations des fournisseurs\n- conseiller sur les risques d'aides d'État et de concurrence dans les partenariats", "expert": "Vous pouvez :\n- fixer l'approche de l'organisation en matière de risque juridique dans la commande publique\n- diriger les marchés à fort enjeu ou nouveaux, comme les partenariats d'innovation\n- défendre les contestations importantes de marchés" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b862976-aa05-4bde-8ed6-8f39790edd0f", "label": "procurement legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/4600a787-39b0-4bf1-aa69-e586262342f0", "label": "state aid regulations", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ce5598ec-5ca4-4f3e-92a2-c55c90ce6038", "label": "competition law", "match": "broad" } ] }, { "id": "proc-procurement-law-and-policy", "slug": "règles-et-politique-de-la-commande-publique", "name": "Règles et politique de la commande publique", "description": "Appliquer les règles de la commande publique, les règles financières de l'organisation et la politique d'achat pour que les achats soient licites, transparents et équitables.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer que l'argent public doit être dépensé de façon équitable, ouverte et licite\n- suivre les seuils et les règles d'approbation de l'organisation", "working": "Vous pouvez :\n- appliquer les règles de la commande publique qui conviennent à un achat simple\n- publier les avis et tenir des registres conformes aux règles de transparence\n- repérer quand une demande risque d'enfreindre les règles et le signaler", "practitioner": "Vous pouvez :\n- conseiller sur la voie licite pour les achats complexes et les modifications de marchés\n- gérer le risque de contestation et appliquer correctement le délai de suspension et l'information des candidats\n- rédiger la politique et les guides d'achat de l'organisation", "expert": "Vous pouvez :\n- interpréter les nouvelles règles de la commande publique et diriger la réponse de l'organisation\n- conseiller le conseil d'administration sur la conformité et le risque en matière d'achats\n- gérer les recours formels avec les conseillers juridiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b862976-aa05-4bde-8ed6-8f39790edd0f", "label": "procurement legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a6ae7a34-5a5c-48dd-9b82-8beccca63e3c", "label": "ensure compliance with purchasing and contracting regulations", "match": "close" } ] }, { "id": "fin-public-sector-finance", "slug": "finances-publiques", "name": "Finances publiques", "description": "Comprendre le fonctionnement du financement public, y compris les dotations, les limites d'investissement et de fonctionnement, les contrôles des dépenses, la responsabilité de l'argent public et l'efficience.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer que l'organisation dépense de l'argent public et doit en rendre compte\n- expliquer la différence entre dépenses d'investissement et de fonctionnement", "working": "Vous pouvez :\n- appliquer aux dépenses courantes les règles d'investissement et de fonctionnement de l'organisation\n- expliquer comment les dotations et les plafonds de dépenses touchent votre domaine\n- reconnaître les dépenses qui nécessitent l'accord d'un financeur ou d'un contrôle des dépenses", "practitioner": "Vous pouvez :\n- conseiller les responsables sur les règles de financement, y compris les financements fléchés et à durée limitée\n- gérer les limites d'investissement et de fonctionnement d'un programme ou d'une direction\n- préparer les déclarations et les justificatifs pour les financeurs et les contrôles des dépenses", "expert": "Vous pouvez :\n- représenter l'organisation auprès des financeurs et des organismes de contrôle\n- conseiller le conseil d'administration sur la régularité, la probité et l'efficience\n- façonner les conventions de financement et les régimes financiers des services de l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/387ee646-0aaa-4161-ab3b-cde87ec09fdf", "label": "public finance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a9640376-8d72-4a70-a4a3-7a18e2e8f3c0", "label": "advise on public finance", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3556c075-eee0-4549-b730-48ae70cb5af9", "label": "funding methods", "match": "broad" } ] }, { "id": "proc-purchase-to-pay", "slug": "de-l-achat-au-paiement", "name": "De l'achat au paiement", "description": "Émettre, approuver et réceptionner les commandes, et résoudre les questions de factures et de paiements, au moyen du système d'achat et des contrôles financiers de l'organisation.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer la règle « pas de bon de commande, pas de paiement » et pourquoi elle compte\n- émettre une demande d'achat dans le système d'achat", "working": "Vous pouvez :\n- créer et modifier des bons de commande et les vérifier au regard des contrats\n- résoudre avec les fournisseurs et les finances les questions de factures, de réception et de paiement\n- tenir à jour les catalogues et les fiches fournisseurs dans le système d'achat", "practitioner": "Vous pouvez :\n- piloter le processus de l'achat au paiement d'un service, en suivant la conformité et les retards\n- analyser les données de dépenses pour repérer les achats hors contrat et les économies\n- améliorer le processus et les contrôles avec les collègues des finances", "expert": "Vous pouvez :\n- fixer la politique, les contrôles et les systèmes de l'achat au paiement de l'organisation\n- diriger le passage à des achats et à une facturation entièrement électroniques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c7d64df4-7af3-4269-add6-97833bd5448e", "label": "manage purchasing cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/73225018-7139-433b-bdba-2b90774761d9", "label": "issue purchase orders", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/bc067d2e-e151-408f-8e34-24effd2b7fd6", "label": "use e-procurement", "match": "close" } ] }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "name": "Quality assurance of data and analysis", "description": "Quality assurance of data and analysis involves sorting and cleansing information so that any conclusions based on it can be made with confidence.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe some basic data issues and how to check that data and analysis look right\n- explain the concept of data being fit for purpose, and the context of the data\n- describe some methods for preparing data for analysis\n- describe quality assurance processes", "working": "You can:\n- identify appropriate ways to collect, collate and prepare data\n- decide if data and analysis is accurate and fit for purpose\n- perform data preparation and cleansing with limited guidance\n- undertake quality assurance processes\n- peer-review colleagues’ outputs from data analysis to ensure quality", "practitioner": "You can:\n- set up a system to get data ready for use\n- specify how data should be cleansed and prepared\n- bring data together from different sources\n- communicate the limitations of data", "expert": "You can:\n- set up tools and systems for effectively assuring data and analysis across multiple teams\n- use appropriate approaches for verifying and validating data and analysis\n- influence senior stakeholders over data and analysis approaches\n- coach and mentor others in assuring data and analysis" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/713fb616-118e-40bc-9366-4a69879a49d5", "label": "implement data quality processes", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/cc7370dd-69fa-4c67-a96f-d4d135d38700", "label": "data quality assessment", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/50b100ea-74fd-4706-99db-3e4ca55e51b8", "label": "perform data cleansing", "match": "narrow" } ] }, { "id": "ig-records-retention", "slug": "conservation-et-élimination-des-dossiers", "name": "Conservation et élimination des dossiers", "description": "Appliquer les calendriers de conservation aux dossiers papier et numériques, et les archiver ou les détruire de façon sûre au bon moment, avec une piste d'audit.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi les dossiers sont conservés pendant des durées fixées puis détruits ou archivés\n- suivre les procédures de stockage et de déplacement des dossiers", "working": "Vous pouvez :\n- appliquer le calendrier de conservation aux dossiers et signaler ceux à réexaminer\n- préparer les dossiers pour leur archivage ou leur destruction sûre, et tenir la piste d'audit", "practitioner": "Vous pouvez :\n- piloter le programme de conservation et d'élimination d'un service des dossiers\n- conseiller les équipes sur la conservation de nouveaux types de dossiers, y compris numériques\n- auditer le respect des calendriers de conservation", "expert": "Vous pouvez :\n- fixer la politique et le calendrier de conservation de l'organisation\n- planifier la préservation à long terme des dossiers numériques\n- résoudre des questions de conservation complexes, comme les gels pour contentieux et les enquêtes publiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2e040fb0-66b9-4529-bec6-466472b60773", "label": "archive healthcare users' records", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/caea6ac9-3972-42c4-9be6-042fe3e426f5", "label": "manage archive", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fa3e5cec-703e-4d46-b3bb-e8a89540ab54", "label": "manage digital archives", "match": "narrow" } ] }, { "id": "hr-recruitment-and-selection", "slug": "recrutement-et-sélection", "name": "Recrutement et sélection", "description": "Attirer, évaluer et nommer des personnes de façon équitable et efficace, de la conception du poste et de l'annonce à la présélection, à l'évaluation, à l'offre et aux vérifications préalables à l'embauche.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les étapes du processus de recrutement de l'organisation\n- suivre les règles d'un recrutement équitable et sûr, y compris les vérifications préalables à l'embauche", "working": "Vous pouvez :\n- gérer des campagnes de recrutement dans le logiciel de suivi des candidatures\n- aider les responsables pour les annonces, la présélection et l'organisation des entretiens\n- réaliser les vérifications préalables à l'embauche et faire des offres conditionnelles", "practitioner": "Vous pouvez :\n- conseiller les responsables sur la conception des postes, les méthodes de sélection et une évaluation équitable\n- concevoir des évaluations pour des postes spécialisés, comme des exercices techniques pour les postes numériques\n- analyser les données de recrutement pour améliorer les délais, la qualité et la diversité\n- gérer l'expérience des candidats et la marque employeur", "expert": "Vous pouvez :\n- fixer la stratégie de recrutement et les normes de service de l'organisation\n- diriger le choix et l'usage des technologies de recrutement et des cabinets\n- veiller à ce que le recrutement soit inclusif et licite dans toute l'organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/496932f1-0b6b-4f73-9432-d95c7ddcd43b", "label": "recruit employees", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/65715f7a-c791-416b-b88a-2933a1c81647", "label": "recruit personnel", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/66d47084-9437-48b2-819b-c4c8214ed650", "label": "interview people", "match": "narrow" } ] }, { "id": "clin-professional-practice", "slug": "pratique-clinique-réglementée-dans-le-numérique", "name": "Pratique clinique réglementée dans le numérique", "description": "Apporter au travail numérique des connaissances et un jugement cliniques actuels de professionnel inscrit à un ordre, en respectant les normes, l'éthique et les obligations de revalidation d'une profession clinique.", "source": "reference", "file": "clinical-ig.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les normes professionnelles qui s'appliquent à un clinicien inscrit à un ordre\n- reconnaître quand une question exige un avis clinique", "working": "Vous pouvez :\n- appliquer vos connaissances cliniques au travail numérique dans le cadre de votre champ de pratique\n- maintenir à jour votre inscription et votre développement professionnel continu\n- donner des avis cliniques sur les parcours de travail, les contenus et la sécurité", "practitioner": "Vous pouvez :\n- porter des jugements cliniques solides sur l'effet des services numériques sur les soins\n- remettre en cause avec assurance les pratiques dangereuses, dans un cadre numérique ou clinique\n- aider d'autres cliniciens à appliquer leurs normes professionnelles au travail numérique", "expert": "Vous pouvez :\n- diriger les normes professionnelles cliniques du travail numérique de l'organisation\n- être une voix clinique de premier plan dans les décisions sur la sécurité et la prise en charge des patients\n- soutenir la revalidation et le développement professionnel des cliniciens occupant des postes numériques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/33c01497-8264-4773-81dd-6096ad512f02", "label": "health care occupation-specific ethics", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/76395873-7fe2-4f9a-b4b6-9932f8cbd0b4", "label": "follow clinical guidelines", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/ecee574b-4332-4cb4-b81c-d7ac71a0e2e2", "label": "apply good clinical practices", "match": "broad" } ] }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "name": "Research and innovation", "description": "Keeping actively informed of industry developments to make creative and cost-effective use of emerging technologies and tools, aligned with business goals and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- advise on developments to security properties in technology\n- identify new technologies and design their use in a business context", "practitioner": "You can:\n- contribute to and inform developments on security properties in technology\n- identify new technologies and design the use of these in the business context across the organisation\n- engage with the broader security community", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7a17d7ce-01a2-4746-bbcc-22ffe22fa16e", "label": "monitor technology trends", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/20c920d4-7ff7-4676-ba61-3f04490d9416", "label": "keep up with the latest information systems solutions", "match": "close" } ] }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "name": "Research management, leadership and assurance", "description": "Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of working to a user research plan and of following standards for user research", "working": "You can:\n- ensure research has a clearly defined scope and purpose\n- get advice or support from someone more experienced when you need help to ensure research is defined before it starts\n- build your understanding of good practice standards for user research\n- improve your practice through reflection and feedback", "practitioner": "You can:\n- evaluate the quality of research against accepted professional standards for user research\n- explain what good user research practice involves\n- give constructive feedback to other user researchers to ensure work meets good practice standards", "expert": "You can:\n- establish and align user research programmes and teams to meet organisational goals\n- synthesise findings from research programmes, producing strategic insights to inform the organisation’s roadmap\n- set and assure good practice user research standards for the organisation, including ethics and safeguarding\n- assure user research quality across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f88cb903-83a2-44a3-98a8-e72180ec37a9", "label": "plan research process", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/39f67488-cfd3-4370-8d7e-da98163102d9", "label": "evaluate research activities", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/75d8e5d9-bef3-418b-9011-01bff9f27207", "label": "lead others", "match": "narrow" } ] }, { "id": "hr-reward-and-job-evaluation", "slug": "rémunération-et-évaluation-des-emplois", "name": "Rémunération et évaluation des emplois", "description": "Appliquer les règles de rémunération et évaluer les emplois de façon cohérente selon un système d'évaluation des emplois pour les placer dans la bonne bande.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment fonctionnent les bandes de rémunération, les échelons et les indemnités\n- expliquer que les emplois sont classés par l'évaluation des emplois, et non selon la personne qui les occupe", "working": "Vous pouvez :\n- appliquer les règles de rémunération, comme le salaire d'entrée, la garantie de rémunération et les indemnités\n- vérifier que les fiches de poste sont complètes avant leur évaluation\n- siéger dans des comités d'évaluation des emplois en tant que membre formé", "practitioner": "Vous pouvez :\n- présider les comités d'évaluation des emplois et les contrôles de cohérence\n- conseiller sur la bande des postes nouveaux et modifiés, y compris les postes numériques et de données\n- conseiller sur les primes d'attractivité et de fidélisation, à partir de données de marché", "expert": "Vous pouvez :\n- fixer la stratégie de rémunération de l'organisation dans le cadre de rémunération convenu\n- garantir l'intégrité de l'évaluation des emplois dans toute l'organisation\n- diriger les revues d'égalité de rémunération et agir sur leurs constats" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6789defa-dc57-42a8-b2ed-2b8c349aa3e2", "label": "determine salaries", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a4e50b95-8962-4408-81f9-f5de71461276", "label": "calculate employee benefits", "match": "narrow" } ] }, { "id": "data-ai-assurance", "slug": "une-ia-sûre-et-équitable-en-santé", "name": "Une IA sûre et équitable en santé", "description": "Veiller à ce que les modèles statistiques, d'apprentissage automatique et d'IA utilisés en santé et en soins soient sûrs, équitables, explicables et surveillés, notamment en vérifiant les biais entre groupes de patients et en respectant la réglementation des dispositifs médicaux et de l'IA.", "source": "reference", "file": "data-testing.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer comment un modèle peut nuire aux patients, par exemple par des biais, une dérive ou une confiance excessive dans ses résultats\n- expliquer pourquoi les modèles doivent être validés sur la population avec laquelle ils seront utilisés", "working": "Vous pouvez :\n- mesurer la performance d'un modèle pour différents groupes de patients et signaler les écarts\n- documenter l'usage prévu d'un modèle, ses données d'entraînement et ses limites connues, par exemple dans une fiche de modèle\n- apporter des preuves sur un modèle à un dossier de sécurité clinique", "practitioner": "Vous pouvez :\n- planifier avec les collègues cliniques la validation, l'évaluation des biais et la surveillance en production d'un modèle\n- décider quand un modèle doit être réentraîné, restreint ou retiré\n- conseiller les équipes sur les cas où un modèle peut être réglementé comme dispositif médical et sur les preuves nécessaires", "expert": "Vous pouvez :\n- fixer les normes de l'organisation pour garantir et surveiller l'IA dans les soins\n- diriger l'assurance des modèles à haut risque avant et après leur déploiement\n- représenter l'organisation auprès des régulateurs et des partenaires sur une IA sûre et équitable" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/e465a154-93f7-4973-9ce1-31659fe16dd2", "label": "principles of artificial intelligence", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/e9575f7f-053a-439e-8074-f93df3334e92", "label": "data ethics", "match": "broad" } ] }, { "id": "security-operations", "slug": "opérations-de-sécurité", "name": "Opérations de sécurité", "description": "Surveiller les systèmes à la recherche de menaces, trier les alertes, enquêter sur les événements et répondre aux cyberincidents, avec des outils comme les SIEM et la détection sur les terminaux (EDR).", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les cybermenaces courantes, comme l'hameçonnage et les rançongiciels\n- signaler un événement de sécurité suspect", "working": "Vous pouvez :\n- surveiller les alertes et les trier à l'aide de procédures d'exploitation\n- recueillir des preuves et faire remonter les événements\n- ajuster des règles de détection simples avec un accompagnement", "practitioner": "Vous pouvez :\n- enquêter sur les incidents de sécurité et les contenir\n- rédiger des règles de détection et mener des chasses aux menaces\n- améliorer les procédures et les outils après les incidents", "expert": "Vous pouvez :\n- diriger le service des opérations de sécurité et sa stratégie\n- diriger la réponse aux cyberincidents majeurs\n- travailler avec les agences nationales de sécurité et les partenaires" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8181aa4c-42bc-4036-a3d2-5cb6bbb34239", "label": "handle cybersecurity incidents", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5898d99a-62a4-4e10-a2e3-0d815ce44248", "label": "cyber attack counter-measures", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/501537a7-9d63-491d-ae02-09f04767ff1e", "label": "attack vectors", "match": "narrow" } ] }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "name": "Security technology", "description": "Security technology involves understanding security architectures and identifying vulnerabilities to prevent and respond to cyber breaches.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe some security architectures\n- explain why security technology is important", "working": "You can:\n- explain the effect of vulnerabilities on current and future designs\n- share information on a range of systems, but may specialise in one", "practitioner": "This skill level is currently not defined.", "expert": "You can:\n- explain complex system architectures\n- identify and explain how easy or difficult it will be to exploit vulnerabilities\n- lead and influence security technology in the security industry" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/dad7e408-162f-46a4-8567-db560e19e2fc", "label": "identify ICT system weaknesses", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5898d99a-62a4-4e10-a2e3-0d815ce44248", "label": "cyber attack counter-measures", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/501537a7-9d63-491d-ae02-09f04767ff1e", "label": "attack vectors", "match": "narrow" } ] }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "name": "Service focus", "description": "Service focus involves overseeing the whole service life cycle, including the design, development, deployment and operation of a service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different products and services", "working": "You can:\n- take inputs and establish coherent frameworks that work", "practitioner": "You can:\n- see the bigger picture by taking groups of services and investigating how to get the best of underlying services", "expert": "You can:\n- maintain focus on the entire life cycle of the service and ensure it’s at the forefront of readiness activities\n- understand and communicate service benefits to end users\n- ensure that service focus is championed within your team and actively recommend its adoption" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1d86f05e-e9cc-40ce-99d8-2b21cc71b16b", "label": "solution deployment", "match": "narrow" } ] }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "name": "Service management framework knowledge", "description": "IT service management involves identifying, prioritising and implementing IT services, ensuring the organisation gets maximum value for money.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show you have a Level 3 service management framework qualification", "working": "You can:\n- show you have a Level 3 service management framework qualification\n- demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library)", "practitioner": "You can:\n- show you have an expert certificate in the service management framework qualification", "expert": "You can:\n- show you have an expert certificate in the service management framework qualification\n- demonstrate an industry understanding of how to implement the framework into numerous environments" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d12e9d68-84c5-444e-aa98-d36533bf03f6", "label": "apply operations for an ITIL-based environment", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fafe0b9d-dbd9-46bd-b770-26299539ce66", "label": "ICT process quality models", "match": "narrow" } ] }, { "id": "pcf:service-support", "slug": "pcf-service-support", "name": "Service support", "description": "Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- help with the investigation and fixing of service faults, completing defined activities under direction", "working": "You can:\n- help fix service faults following agreed procedures\n- carry out maintenance tasks on service support infrastructure", "practitioner": "You can:\n- identify, locate and fix service faults", "expert": "You can:\n- identify, locate and fix complex service faults\n- advise others on different methodologies and types of service support" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/c2296e2e-5fef-4f24-a24f-e5b3792268be", "label": "provide ICT support", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/9e06bac6-6b91-48ca-8b7d-c1f48cdecd7c", "label": "solve ICT system problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "référentiels-de-compétences-et-parcours-de-carrière", "name": "Référentiels de compétences et parcours de carrière", "description": "Utiliser des référentiels de compétences et de métiers, comme cette référence, le UK GDaD PCF et ESCO, pour décrire les postes, évaluer les écarts de compétences et construire des parcours de carrière.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce qu'est un référentiel de compétences et comment il décrit les rôles et les niveaux\n- trouver dans le référentiel le profil de rôle et les compétences d'un poste", "working": "Vous pouvez :\n- rapprocher les fiches de poste des rôles, des niveaux et des compétences du référentiel\n- accompagner le personnel et les responsables dans les autoévaluations de compétences\n- tenir à jour les informations sur les parcours de carrière", "practitioner": "Vous pouvez :\n- réaliser l'analyse des écarts de compétences d'une équipe ou d'une profession et en rendre compte\n- concevoir des parcours de carrière et des voies de développement à partir des niveaux du référentiel\n- utiliser les compétences du référentiel pour rédiger des fiches de poste et des évaluations cohérentes", "expert": "Vous pouvez :\n- fixer la manière dont l'organisation utilise les référentiels de compétences dans toutes les professions\n- utiliser les données de compétences pour éclairer les stratégies d'effectifs, de formation et de rémunération\n- contribuer au développement de référentiels partagés avec d'autres organisations" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f1155d3f-fbca-4298-a31c-f6955653bacf", "label": "shape organisational teams based on competencies", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/714eebcb-569a-4f1b-b592-28f70b59a9ba", "label": "develop staff", "match": "broad" } ] }, { "id": "proc-social-value", "slug": "valeur-sociale-et-achats-durables", "name": "Valeur sociale et achats durables", "description": "Utiliser les achats et les contrats pour créer de la valeur sociale, de la durabilité environnementale et des chaînes d'approvisionnement équitables, et mesurer ce qu'apportent les fournisseurs.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer ce que signifient la valeur sociale et les achats durables pour l'organisation", "working": "Vous pouvez :\n- inclure des questions standard de valeur sociale et de durabilité dans les consultations\n- recueillir les rapports de valeur sociale des fournisseurs", "practitioner": "Vous pouvez :\n- fixer des critères de valeur sociale et de durabilité adaptés au contrat\n- gérer les engagements des fournisseurs, comme l'emploi local, les compétences et la réduction du carbone\n- vérifier les chaînes d'approvisionnement face à des risques comme le travail forcé et les autres atteintes aux droits humains", "expert": "Vous pouvez :\n- fixer la politique de valeur sociale et d'achats durables de l'organisation\n- rendre compte au conseil d'administration des résultats en matière de valeur sociale et de carbone" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6962058d-9808-4820-a6bc-d7cabce60cde", "label": "implement sustainable procurement", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/66db424f-2abe-420d-8e5b-186607266b61", "label": "corporate social responsibility", "match": "broad" } ] }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "name": "Stakeholder relationship management", "description": "Stakeholder relationship management involves building trust, managing stakeholder expectations and communications, and remaining focused on user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe who your stakeholders are and the importance of managing relationships with them\n- explain what your stakeholders find important and why", "working": "You can:\n- identify important stakeholders and communicate with them clearly and regularly\n- tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs\n- build and reach consensus with stakeholders\n- work to improve stakeholder relationships using evidence to explain decisions", "practitioner": "You can:\n- work with the team to develop and maintain an understanding of stakeholders\n- work with the team to develop and implement stakeholder communications strategies\n- identify and resolve issues, influence stakeholders and manage relationships effectively\n- build long-term strategic relationships and communicate clearly and regularly with stakeholders", "expert": "You can:\n- direct the stakeholder relationship strategy for your teams\n- ensure stakeholder's objectives are set and support teams to meet them\n- influence and negotiate with senior stakeholders to resolve issues and enable progress" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34", "label": "manage relationships with stakeholders", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/eade4171-3d57-4fb2-9518-44d5a1da4ff5", "label": "build trust", "match": "narrow" } ] }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "name": "Stakeholder relationship management (IT operations)", "description": "Stakeholder relationship management involves managing stakeholder requirements and communications throughout a project, while remaining focused on the user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- understand who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them", "working": "You can:\n- identify important stakeholders and communicate with them clearly and regularly\n- tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs\n- build and reach consensus\n- work to improve stakeholder relationships, using evidence to explain decisions made", "practitioner": "You can:\n- negotiate with and influence stakeholders, and manage relationships effectively\n- influence decisions, deal with challenging situations and remove blockers\n- build long-term strategic relationships and communicate clearly and regularly with stakeholders, supporting mutual needs and commitments while focusing on user needs", "expert": "You can:\n- manage long-term strategic relationships with stakeholders, identifying where new connections need to be made and existing ones nurtured\n- direct the strategic approach for stakeholder relationships, establishing stakeholder objectives and ensuring these are clearly represented\n- act as a point of escalation if stakeholder relationships break down or become challenging for more junior members of the team\n- influence important senior stakeholders and arbitrate when blockers are escalated\n- facilitate discussions across high risk and complex areas or projects under constrained timelines" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1af2db15-2af9-44dd-9639-bf1fc69d4c34", "label": "manage relationships with stakeholders", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/477173ca-5fc2-406b-9122-95d92811f284", "label": "communicate with stakeholders", "match": "close" } ] }, { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "name": "Strategic cyber security planning", "description": "A senior leadership skill. You can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "source": "pcf", "file": "", "levels": { "awareness": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "working": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "practitioner": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders", "expert": "*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.*\nYou can:\n- determine the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress\n- decide areas that need security investment\n- create a security roadmap that enables the organisation to achieve its objectives\nExamples of leadership using this skill:\n- explaining the mutual benefits of the security strategy to a range of stakeholders and teams to bring them onboard\n- advising other leaders on how to integrate security requirements in their strategies\n- ensuring security is part of all the organisation's initiatives, despite competing priorities\n- gaining support for investment in security from other leaders" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3579208e-49b3-4ce4-98e7-20e41b1ce8d4", "label": "develop information security strategy", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/11eebd42-44ab-401d-8a2c-bdb9fc9beb50", "label": "information security strategy", "match": "close" } ] }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "name": "Strategic design and business change", "description": "Strategy involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "This skill level is currently not defined.", "practitioner": "You can:\n- demonstrate a good understanding of business issues, events and activities, and their short to long term impact\n- support defining principles, patterns, standards, policies, roadmaps and vision statements\n- effectively focus on outcomes rather than solutions\n- help to develop, maintain or update strategy in response to feedback and findings", "expert": "You can:\n- demonstrate a strong understanding of business issues, events and activities and their short to long term impact\n- define principles, patterns, standards, policies, roadmaps and vision statements\n- effectively focus on outcomes rather than solutions and activities\n- develop, maintain or update strategy in response to feedback and findings" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c870993-9341-438b-91c0-c7fe4f96d8f5", "label": "apply strategic thinking", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/3c03ee71-4a23-448f-b79e-81fd75d27dca", "label": "apply change management", "match": "narrow" } ] }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "name": "Strategic ownership", "description": "Strategic ownership involves thinking holistically, and creating and owning an end to end plan to achieve set objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how you make decisions that are aligned to the strategy of your organisation\n- explain the importance of having a strategy", "working": "You can:\n- engage and work with users, stakeholders and others to develop a strategy and vision\n- ensure the strategy sets out the value, benefits and outcomes needed to justify investment in the feature, product or service\n- regularly review and iterate the strategy", "practitioner": "You can:\n- ensure that the vision and strategy deliver the intended benefits and policy intent, and use evidence to challenge this when needed\n- work with stakeholders to get agreement on the strategic approach, build trust and adapt based on feedback\n- proactively review and iterate the strategy based on user and organisation insights", "expert": "You can:\n- support and coach others in creating and implementing a successful long-term strategy and tactical approach that others agree with\n- influence and persuade stakeholders to support delivery of the strategy\n- support with strategic decision making\n- ensure strategic alignment across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d56e2c2f-3e01-4b76-a7bb-ecb6d430172f", "label": "think holistically", "match": "narrow" } ] }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "name": "Strategic thinking", "description": "Strategic thinking involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the strategic context of your work and why it is important\n- support strategic planning in an administrative capacity", "working": "You can:\n- work within a strategic context and communicate how activities meet strategic goals\n- contribute to the development of strategy and policies", "practitioner": "You can:\n- define strategies and policies, providing guidance to others on working in the strategic context\n- evaluate current strategies to ensure business requirements are being met and exceeded where possible", "expert": "You can:\n- lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6c870993-9341-438b-91c0-c7fe4f96d8f5", "label": "apply strategic thinking", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" } ] }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "name": "Strategy design", "description": "Strategy involves creating a plan to achieve a team or organisation's objectives.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain how organisational objectives link to designing strategy\n- describe the purpose and application of strategy, standards, patterns, policies, roadmaps, vision, and mission statements", "working": "You can:\n- support the development of a strategy or vision that aligns with organisational objectives\n- challenge requirements and assumptions, and identify opportunities to develop strategy\n- support the implementation of a strategy or vision, for example, by using a roadmap or plan\n- use architectural principles, patterns, and constraints when appropriate", "practitioner": "You can:\n- define strategies or visions across teams that align with organisational objectives\n- direct the implementation of a strategy or vision, for example, by creating roadmaps or plans\n- define architectural principles and patterns\n- develop or maintain strategy in response to feedback and findings", "expert": "You can:\n- define and connect strategies or visions across the organisation or wider government\n- enable the implementation of strategies or visions across the organisation or wider government, for example, by advocating for resources and removing blockers" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ba2c6181-b036-40b4-8f6d-51499463ccbb", "label": "develop company strategies", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/949ced5f-7536-4614-ac60-563ffc91a2f2", "label": "strategic planning", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f7b5d916-52f0-4865-b6a6-e1a3b711cb5e", "label": "implement strategic planning", "match": "narrow" } ] }, { "id": "proc-supplier-relationship-management", "slug": "gestion-de-la-relation-fournisseurs", "name": "Gestion de la relation fournisseurs", "description": "Construire des relations stratégiques avec les fournisseurs clés pour maîtriser les risques, améliorer la performance et faire évoluer les produits et les services dans le temps.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi de bonnes relations fournisseurs comptent pour des services dont dépendent les patients\n- traiter avec les fournisseurs de façon professionnelle et consigner les échanges", "working": "Vous pouvez :\n- tenir à jour les contacts, les circuits d'escalade et les fiches des fournisseurs\n- vérifier la santé financière et les assurances des fournisseurs au regard des exigences", "practitioner": "Vous pouvez :\n- segmenter les fournisseurs selon le risque et la valeur et planifier la gestion de chaque groupe\n- mener des revues stratégiques avec les fournisseurs clés, y compris la feuille de route et les plans d'amélioration\n- gérer les risques fournisseurs, comme la défaillance financière, les cyberincidents et les problèmes de chaîne d'approvisionnement", "expert": "Vous pouvez :\n- fixer la stratégie de relation fournisseurs de l'organisation\n- diriger les relations au plus haut niveau avec les fournisseurs stratégiques\n- diriger la réponse en cas de défaillance d'un fournisseur critique" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3cd35f5d-ce6d-4f14-9a09-53d7a28d834c", "label": "maintain relationship with suppliers", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fe1ec582-d63b-466c-9149-e7fc4fe93e22", "label": "supplier management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/96ec2d53-4f41-4172-8ef2-70742c4bb540", "label": "assess supplier risks", "match": "narrow" } ] }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "name": "Systems design", "description": "Systems design involves creating the specification and design of systems to meet defined business needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist as part of a team in the design of components of larger systems", "working": "You can:\n- translate logical designs into physical designs\n- produce detailed designs\n- effectively document all work using required standards, methods and tools, including prototyping tools where appropriate\n- design systems characterised by managed levels of risk, manageable business and technical complexity, and meaningful impact\n- work with well understood technology and identify appropriate patterns", "practitioner": "You can:\n- design systems characterised by medium levels of risk, impact, and business or technical complexity\n- select appropriate design standards, methods and tools, and ensure they are applied effectively\n- review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology", "expert": "You can:\n- design systems characterised by high levels of risk, impact, and business or technical complexity\n- control system design practice within an enterprise or industry architecture\n- influence industry-based models for the development of new technology applications\n- develop effective implementation and procurement strategies, consistent with business needs\n- ensure adherence to relevant technical strategies, policies, standards and practices" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fae27053-8924-4bfd-b565-c9fe502044c9", "label": "system design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a47d194d-0ffd-4aaa-b695-fbbe0255000e", "label": "design information system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d9e5349e-8791-49c2-8ba4-839fdd1606c2", "label": "define technical requirements", "match": "narrow" } ] }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "name": "Systems design (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist as part of a team in the design of components of larger systems", "working": "You can:\n- translate agreed designs into working user interfaces following modern standards\n- manage and document technical complexity to make sure work is easily maintained and reusable", "practitioner": "You can:\n- translate agreed designs into working user interfaces following modern standards\n- manage and document technical complexity to make sure work is easily maintained and reusable\n- work with well-understood technology and can identify appropriate patterns to make effective use of technologies’ best features", "expert": "You can:\n- design systems characterised by high levels of risk and technical complexity\n- manage and document technical complexity to make sure work is easily maintained and reusable\n- select the appropriate standards, methods and tools, and make sure they are applied effectively\n- ensure others follow relevant technical strategies, policies, standards and practices\n- work with well understood technology and can identify appropriate patterns to make effective use of technologies’ best features" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3bddfd7c-ab6d-40c2-883d-5e97fb7640ba", "label": "create software design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fd33c66c-70c4-40e6-b87c-5495bd3bf26e", "label": "design user interface", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1019423b-3368-4f83-b24f-19e5fa23e816", "label": "software UI design patterns", "match": "narrow" } ] }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "name": "Systems integration", "description": "Systems integration involves identifying points of connection between different systems and processes, or opportunities to combine them, and designing how the components communicate.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the process and principles of integrating systems.\n- describe challenges of designing, building and testing interfaces between systems", "working": "You can:\n- build and test simple interfaces between systems\n- work on more complex integration as part of a wider team", "practitioner": "You can:\n- define the integration build\n- co-ordinate build activities across systems\n- understand how to undertake and support integration testing activities", "expert": "You can:\n- establish standards and procedures across a service product life cycle, including the development product life cycle, and can ensure that practitioners adhere to these\n- manage resources to ensure that the systems integration function works effectively" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6fa1c2c0-a012-4ca0-9642-e01569ba322c", "label": "ICT system integration", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/ed8de897-adbe-4f0e-b4d2-534953e64c72", "label": "integrate system components", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/f6868852-9bf6-4899-a5d6-5f9532fb877d", "label": "design component interfaces", "match": "narrow" } ] }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "name": "Systems integration (frontend developer)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of how to build static assets from source code\n- explain how browsers use and present static assets to the end users, and how different versions of an interface can be delivered for different browsers and devices", "working": "You can:\n- build static assets from source code and test that the resulting user interface works as expected when delivered over the internet\n- work on integration tests and support configuration of the network part of the system as part of a wider team", "practitioner": "You can:\n- define the static assets build\n- co-ordinate all aspects of the integration and take responsibility for the tests around the user interface\n- configure the part of the system that uses the network and test that it works as expected", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ed8de897-adbe-4f0e-b4d2-534953e64c72", "label": "integrate system components", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/04fe962b-4017-4eb7-9139-7d69b6922bc9", "label": "use an application-specific interface", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f84a433f-34f1-4083-b0a3-24802623509c", "label": "web services", "match": "narrow" } ] }, { "id": "hr-talent-attraction", "slug": "attraction-et-sourcing-des-talents", "name": "Attraction et sourcing des talents", "description": "Trouver et mobiliser des personnes aux compétences rares, comme les spécialistes du numérique, des données et de la technologie, grâce à la marque employeur, au sourcing direct, aux réseaux et aux filières d'entrée dans la carrière.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer quelles compétences sont difficiles à recruter et pourquoi\n- partager les offres d'emploi par les canaux et les réseaux de l'organisation", "working": "Vous pouvez :\n- rédiger des annonces qui attirent les candidats spécialisés et utilisent un langage clair\n- rechercher des candidats sur les sites d'emploi, les réseaux professionnels et les viviers de talents\n- soutenir des événements, comme les salons de l'emploi et les journées portes ouvertes", "practitioner": "Vous pouvez :\n- constituer des viviers et des communautés de talents pour les postes numériques et de données rares\n- façonner la proposition de valeur employeur avec les équipes qui recrutent\n- utiliser des données de marché sur la rémunération et la disponibilité pour conseiller sur les postes difficiles à pourvoir\n- développer des filières d'entrée, comme l'apprentissage et les programmes pour jeunes diplômés", "expert": "Vous pouvez :\n- fixer la stratégie d'attraction des talents et la marque employeur de l'organisation\n- travailler avec des partenaires, comme les universités et d'autres employeurs, pour élargir le vivier de talents\n- diriger les décisions sur les primes, le recours aux agences et les modèles alternatifs de sourcing" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f206e732-110c-47ce-a53f-f00c9d97c90d", "label": "talent management strategies", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/38a5c459-c591-4f76-a358-37de342bb11d", "label": "job market offers", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/5303169c-75d6-4751-9136-a4b88343388c", "label": "social media management", "match": "narrow" } ] }, { "id": "fin-tax", "slug": "fiscalité", "name": "Fiscalité", "description": "Appliquer correctement aux opérations de l'organisation les taxes sur les ventes, les impôts liés à l'emploi et les autres règles fiscales, et récupérer les taxes lorsque c'est permis.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- reconnaître la taxe sur les ventes sur les factures et l'imputer correctement\n- expliquer quand demander conseil à un spécialiste fiscal", "working": "Vous pouvez :\n- préparer les déclarations et les rapprochements fiscaux sous supervision\n- appliquer le bon traitement fiscal aux achats et aux recettes courants\n- vérifier, avec un accompagnement, le statut d'emploi des prestataires", "practitioner": "Vous pouvez :\n- gérer les déclarations et les rapprochements fiscaux de l'organisation\n- conseiller sur le traitement fiscal des contrats, comme les licences logicielles, les services en nuage et les services partagés\n- optimiser la récupération des taxes dans le respect des règles", "expert": "Vous pouvez :\n- être responsable de la stratégie fiscale et du risque fiscal de l'organisation\n- diriger les échanges avec l'administration fiscale sur les questions complexes\n- évaluer l'effet fiscal des changements majeurs, comme de nouveaux partenariats ou de nouvelles activités commerciales" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d669af41-756c-48d9-a286-1443253f54b1", "label": "tax legislation", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/2ecf90f1-c511-464b-b26f-598d69182c70", "label": "calculate tax", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/22a173f5-868c-4d82-87e6-beed500ce070", "label": "prepare tax returns forms", "match": "narrow" } ] }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "name": "Team dynamics and collaboration", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the importance of team dynamics, collaboration and empowering delivery teams\n- understand the importance of feedback", "working": "You can:\n- effectively bring people together to form a motivated team\n- help to create the right environment for a team to work in and can empower them to deliver\n- recognise and deal with issues\n- help create the best team makeup depending on the situation", "practitioner": "You can:\n- identify problems or issues in the team dynamic and rectify them\n- identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses\n- engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick\n- accelerate the team development cycle", "expert": "You can:\n- change organisational structures to fixable and sustainable designs\n- lead on strategy for an entire organisation, joining up business needs with innovative analysis\n- make and justify decisions characterised by high levels of risk, impact and complexity\n- effectively build consensus between organisations (private or public) or highly independent and diverse stakeholders\n- solve and unblock issues within teams or departments at the highest level\n- understand the psychology of a team and have strong mediation skills\n- coach an organisation on team dynamics and conflict resolution" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/eab3bafa-eebb-47bf-85ce-e336c5019108", "label": "team building", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/a5b0cd5c-e13a-4ab3-8d93-4d242adcfb01", "label": "teamwork principles", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/0ee94af1-b445-4973-9c3f-459fab250342", "label": "apply conflict management", "match": "narrow" } ] }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "name": "Technical design throughout the life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the purpose of creating a technical design that describes a solution\n- explain the decisions in an existing technical design", "working": "You can:\n- create technical designs characterised by managed levels of risk, impact, and complexity\n- provide guidance and support to teams using technical designs throughout the life cycle\n- adapt a technical design if needed during delivery\n- work with well-understood technology and identify appropriate patterns", "practitioner": "You can:\n- create technical designs characterised by medium risk, impact, and complexity\n- maintain appropriate quality and architectural coherence of a technical design in response to change\n- use feedback to optimise and refine technical designs throughout the life cycle", "expert": "You can:\n- create technical designs characterised by high risk, impact, and complexity\n- lead and guide others in creating technical designs that achieve organisational objectives\n- use feedback to optimise and refine standards for technical designs throughout the life cycle" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f7e2eb04-3e50-4561-bce1-7e51a1fec308", "label": "define software architecture", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/09f2f811-a3fb-4de3-a70f-6420a6935575", "label": "systems development life-cycle", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/d9e5349e-8791-49c2-8ba4-839fdd1606c2", "label": "define technical requirements", "match": "narrow" } ] }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "name": "Technical specialism", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- assist in technical support activities and carry out agreed or routine maintenance and administration tasks", "working": "You can:\n- use management system software and tools\n- use logical schemata to investigate problems, collect performance statistics and create reports\n- carry out the routine configuration, installation and reconfiguration of database and related products\n- optimise performance and forecast resource needs", "practitioner": "You can:\n- draft and maintain procedures and documentation\n- set standards for the definition, security and integrity of objects, and ensure conformity to these standards", "expert": "You can:\n- understand the direction of future technologies\n- deliver a model to support and maintain those future technologies and any databases that coexist in the current environment" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0868eef3-2213-4572-9343-74931345a7d3", "label": "administer ICT system", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/fbbcb9ab-4b95-4e57-a756-30d08b7da7a5", "label": "maintain ICT system", "match": "narrow" } ] }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "name": "Technical understanding", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of the relevant subject matter and a high level understanding of what it involves", "working": "You can:\n- understand the core technical concepts related to the role, and apply them with guidance", "practitioner": "You can:\n- show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape", "expert": "You can:\n- anticipate and advise on future technology changes that present opportunities for the product or programme" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/d0c6d77e-cb25-4770-bf77-2073fc5f7523", "label": "ICT infrastructure", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/cbe2c304-1e7d-489a-97d9-a7d3e37a9db6", "label": "apply ICT systems theory", "match": "broad" } ] }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "name": "Technical understanding (accessibility)", "description": "Accessibility involves ensuring your service can be used by as many people as possible, including those with impaired vision, motor difficulties, cognitive impairments, learning disabilities and deafness.", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- demonstrate knowledge of some details of the standards and legislation, and know where to find more information\n- demonstrate knowledge of basic HTML, CSS, and JavaScript and related common accessibility issues\n- perform basic automated and manual checks on websites and documents, and can communicate findings and fixes\n- be an advocate for the people affected by accessibility barriers within the context of your work\n- demonstrate knowledge of using some assistive technology", "practitioner": "You can:\n- demonstrate knowledge and communicate the requirements of accessibility standards and legislation\n- advocate appropriate technical solutions to a range of accessibility issues\n- perform detailed audits of websites, services and documents, and document findings clearly for others to work from\n- be an advocate for the people affected by accessibility barriers across the department\n- provide introductory awareness and training about accessibility\n- demonstrate confidence using one or more assistive technologies, and knowledge of others", "expert": "You can:\n- demonstrate excellent knowledge of accessibility standards and legislation, including edge cases\n- communicate requirements to a range of stakeholders\n- actively share a deep knowledge of how to select and use appropriate technology (such as ARIA, Accessible Rich Internet Applications) to provide an excellent experience\n- perform detailed audits of websites, services and documents, document findings clearly, and provide solutions for others to work from\n- understand and communicate how usability influences accessibility, and the boundary between them\n- advocate removing barriers across all your interactions\n- provide training on a range of accessibility issues\n- demonstrate confidence using a range of assistive technologies" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/3e23db60-0c3d-498a-a6ac-ffbed0ecb033", "label": "ICT accessibility standards", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1774bd31-8893-44cf-9498-7e3d95508419", "label": "screen reader", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/8696aff0-18c0-4ba6-a4d0-9a21861b3e5e", "label": "World Wide Web Consortium standards", "match": "narrow" } ] }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "name": "Technical understanding (performance analyst)", "description": "Performance measurement involves collecting and interpreting data to identify how a team, product or service is performing.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of analytical tools and technologies, and can use some of them\n- show an awareness of digital technology, and have an understanding of what it involves and its impact", "working": "You can:\n- show an understanding of the core technical concepts related to the role, and can apply them", "practitioner": "You can:\n- show a deep understanding of the technical concepts required for the role and understand how they fit into the wider technical landscape\n- understand the limitations of digital technology", "expert": "You can:\n- identify opportunities to use new digital technologies to enhance analytical capability in alignment with business goals" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/5e50a0f1-4089-4df6-a15b-34b39d3aeab4", "label": "conduct performance measurement", "match": "broad" } ] }, { "id": "proc-technology-procurement", "slug": "achats-technologiques-et-d-informatique-en-nuage", "name": "Achats technologiques et d'informatique en nuage", "description": "Acheter des logiciels, des services en nuage, des licences, du matériel et des services numériques, y compris le logiciel en tant que service, les modèles commerciaux, les licences et les conditions de sécurité, de protection des données et d'interopérabilité dont a besoin la technologie de santé.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer les principales façons d'acheter de la technologie, comme les licences, les abonnements et les services\n- reconnaître que les systèmes cliniques nécessitent des vérifications de sécurité, de sécurité clinique et de protection des données", "working": "Vous pouvez :\n- acheter des logiciels, du matériel et des licences standard par des accords-cadres\n- suivre le nombre de licences, les renouvellements et les dates de régularisation\n- inclure dans les documents les exigences standard de sécurité et de protection des données", "practitioner": "Vous pouvez :\n- acheter des services en nuage, du logiciel en tant que service et des systèmes cliniques, en choisissant le bon modèle commercial\n- construire les exigences avec les responsables techniques, de sécurité clinique et de gouvernance de l'information\n- inclure dans les contrats des clauses d'interopérabilité, de normes ouvertes, de propriété des données et de réversibilité\n- éviter la dépendance envers un fournisseur en prévoyant la portabilité et la mise en concurrence au renouvellement", "expert": "Vous pouvez :\n- fixer la stratégie commerciale de l'organisation pour la technologie et le nuage\n- diriger les négociations des contrats d'entreprise et des plateformes stratégiques\n- conseiller les responsables du numérique sur les risques commerciaux des choix technologiques" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/32428b21-514b-42c2-81b5-244a7804ea74", "label": "procurement of ICT network equipment", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/31599ac3-e03c-42f8-8f08-b549af8234f2", "label": "draft procurement technical specifications", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/63f0aa84-5e4c-4eb6-8e8c-876d9feedf1f", "label": "Outsourcing model", "match": "broad" } ] }, { "id": "proc-tender-evaluation", "slug": "analyse-des-offres", "name": "Analyse des offres", "description": "Concevoir les critères d'évaluation et leur pondération, et mener une analyse équitable et bien documentée de la qualité, du prix et de la valeur sociale.", "source": "reference", "file": "procurement.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi l'analyse doit suivre les critères publiés\n- déclarer les conflits d'intérêts avant de participer à une analyse", "working": "Vous pouvez :\n- vérifier la conformité et la complétude des offres\n- soutenir les évaluateurs et consigner les notes et les échanges d'harmonisation\n- préparer des modèles d'évaluation du prix avec un accompagnement", "practitioner": "Vous pouvez :\n- concevoir les critères d'évaluation, leur pondération et les grilles de notation\n- diriger l'harmonisation et rédiger les rapports d'analyse et les réponses aux candidats\n- planifier des démonstrations et des tests sur scénarios cliniques ou utilisateurs pour les marchés de systèmes", "expert": "Vous pouvez :\n- fixer les normes d'analyse de l'organisation et son approche du prix et de la qualité\n- défendre les décisions d'analyse lorsqu'elles sont contestées\n- examiner les analyses des achats à haut risque" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8faefbc1-4745-4b3f-9889-81cd1d40b67c", "label": "evaluate tender", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/ae25d3a9-a85f-415c-a601-806013ea8229", "label": "compare contractors' bids", "match": "close" } ] }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "name": "Test analysis", "description": "Test analysis involves analysing information, such as requirements, user stories, designs and specifications, to identify and understand how to act on quality risks.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe quality characteristics and explain why they are important\n- analyse information, such as user stories, prototypes, processes and designs, with support\n- explain what might be a risk in achieving quality goals", "working": "You can:\n- work with stakeholders to determine which functional and non-functional quality characteristics add value\n- determine what to test following an agreed approach\n- identify and advocate for test needs, such as data, access and environments, with support\n- analyse information to identify risks", "practitioner": "You can:\n- lead work with stakeholders across teams to determine which functional and non-functional quality characteristics add value\n- determine if an approach needs to change based on effort and risk\n- ensure test needs are implemented early\n- use multiple techniques to analyse complex information to identify risks\n- coach others in test analysis", "expert": "You can:\n- lead and guide multiple teams in test analysis, ensuring it is implemented early in the life cycle\n- advocate for risk-based analysis to drive improvements across many teams\n- set standards and principles for test analysis across the organisation" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/f28617ad-afdd-4041-814c-216153a38998", "label": "analyse software specifications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be48353d-25c7-4f86-bea9-7b9e248fbc6e", "label": "interpret technical requirements", "match": "narrow" } ] }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "name": "Test and quality planning", "description": "Test and quality planning involves creating, following and adapting quality testing activities to ensure the quality of products, services and programmes.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain the value of quality testing approaches, plans and strategies\n- explain how different delivery methodologies affect quality testing approaches, plans and strategies\n- follow quality testing approaches, plans and strategies, with support\n- explain how to measure the effectiveness of quality testing approaches, plans and strategies, and why it’s important", "working": "You can:\n- create or adapt quality testing approaches based on risk, with some support\n- follow a quality testing strategy and contribute to its development\n- contribute to continuous improvement of quality testing approaches, plans and strategies", "practitioner": "You can:\n- work with teams to develop and implement appropriate quality testing approaches, plans and strategies\n- contribute to organisational quality testing strategies\n- implement ways to capture data to drive continuous improvement of quality testing approaches, plans and strategies\n- advocate for full team ownership of quality testing activities, encouraging early engagement", "expert": "You can:\n- create and manage multiple quality testing plans, approaches and strategies\n- lead and guide multiple teams in adopting quality testing strategy\n- advocate for early quality testing involvement in organisational delivery processes\n- guide teams across an organisation in optimising quality testing approaches, plans and strategies by using appropriate data" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/5d74614d-32c8-4ca4-9818-6980e52424b1", "label": "plan software testing", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/c7cc6dc5-d56b-4323-8e5c-47c4022f615f", "label": "quality assurance methodologies", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/22b8039c-c890-4610-9228-5527e3b98f12", "label": "set quality assurance objectives", "match": "narrow" } ] }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "name": "Test engineering", "description": "Test engineering involves developing test automation solutions that enable fast feedback on quality characteristics.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain why testing processes, environments and tools are important\n- follow test engineering practices and standards, with support\n- support the maintenance of automated tests and tools required for testing", "working": "You can:\n- use test engineering frameworks and tools to support testing activities\n- follow test engineering practices and standards, such as source control and continuous integration, continuous delivery (CI/CD) pipelines\n- integrate and execute tests to ensure early testing and continuous feedback\n- create and maintain automated tests, with some support\n- write and review coded solutions, with some support", "practitioner": "You can:\n- develop, standardise and extend reusable frameworks and tools to support a range of testing activities\n- guide and coach others in creating and maintaining comprehensive and reliable tests that meet standards\n- research and prepare for future testing needs, including tools, methodologies and techniques\n- maintain and adapt continuous integration, continuous delivery (CI/CD) pipelines", "expert": "You can:\n- establish and lead test engineering practices, standards and behaviours\n- influence and guide test engineering technology and tool choices across the organisation\n- advocate for the adoption and use of appropriate testing solutions, ensuring alignment with organisational goals and quality objectives" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/6a322874-e32f-4cd8-9683-badce67a7f73", "label": "develop automated software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7557f0f4-b8bc-4ac0-b91e-222ab1ba744f", "label": "tools for ICT test automation", "match": "close" } ] }, { "id": "pcf:testing", "slug": "pcf-testing", "name": "Testing", "description": "Testing involves ensuring that requirements have been fully met by using appropriate tools and techniques to verify that a product or service works.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- correctly execute test scripts under supervision\n- understand the role of testing and how it works", "working": "You can:\n- review requirements and specifications, and define test conditions\n- identify issues and risks associated with work\n- analyse and report test activities and results", "practitioner": "You can:\n- manage the planning of system and acceptance tests, co-ordinating both functional and non-functional specifications\n- provide authoritative advice and guidance on test planning\n- identify process improvements and contribute to the definition of best practice", "expert": "You can:\n- manage testing activities within development or integration activities\n- manage risks and take preventative action when risks become unacceptable\n- manage customer relations" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/913e7e83-b8f8-4574-b1ca-1b38f3fd974a", "label": "execute software tests", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/85f46538-ae70-498a-bfbc-b8ddafe96c7d", "label": "levels of software testing", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/ce354460-500e-4eaa-8e95-8f243fcea3db", "label": "manage system testing", "match": "narrow" } ] }, { "id": "fin-treasury-and-cash", "slug": "trésorerie-et-gestion-des-liquidités", "name": "Trésorerie et gestion des liquidités", "description": "Gérer les comptes bancaires, les flux de trésorerie et la liquidité pour que l'organisation puisse honorer ses engagements, dans le respect des règles de trésorerie du secteur public.", "source": "reference", "file": "finance.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi la trésorerie compte autant que les budgets\n- enregistrer et rapprocher les opérations bancaires", "working": "Vous pouvez :\n- préparer les positions de trésorerie quotidiennes et les prévisions de trésorerie à court terme\n- préparer les campagnes de paiement et vérifier qu'elles sont dûment autorisées\n- rapprocher les comptes bancaires et apurer les éléments non lettrés", "practitioner": "Vous pouvez :\n- gérer la prévision de trésorerie de l'organisation et le tirage des financements\n- gérer les comptes bancaires, les moyens de paiement et les contrôles bancaires\n- planifier la trésorerie pour les paiements importants ou irréguliers, comme les licences logicielles pluriannuelles", "expert": "Vous pouvez :\n- fixer la politique de trésorerie et les relations bancaires de l'organisation\n- conseiller le conseil d'administration sur les risques de liquidité et de trésorerie\n- gérer la trésorerie dans les limites fixées par les financeurs et les règles du secteur public" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/781797f4-c2c3-49a4-a80d-eb81eb4f818c", "label": "liquidity management", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/658a38bd-6954-4a2a-945c-42330c5d13b9", "label": "manage corporate bank accounts", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/2d008d5a-b7bd-46f7-bbb1-5d70a0af9c84", "label": "control financial resources", "match": "broad" } ] }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "name": "Troubleshooting and problem resolution", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of different technology capabilities\n- demonstrate basic troubleshooting capability", "working": "You can:\n- troubleshoot and identify problems across different technology capabilities", "practitioner": "You can:\n- break a problem down into its component parts to identify and diagnose root causes\n- troubleshoot and identify problems across different technology capabilities", "expert": "You can:\n- use lateral thinking to break a problem down into its component parts to identify and diagnose root causes\n- troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS) and open source software" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/744442ac-c157-4350-8be0-ce454df4f5c5", "label": "perform ICT troubleshooting", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/9e06bac6-6b91-48ca-8b7d-c1f48cdecd7c", "label": "solve ICT system problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/55514865-3066-4abd-86a9-dbe45a440882", "label": "root cause analysis", "match": "narrow" } ] }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "name": "Turning business problems into data design", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- contribute to the design of data architecture under the direction of others", "working": "You can:\n- design data architecture by dealing with specific business problems and aligning it to enterprise-wide standards and principles\n- work within the context of well understood architecture, and identify appropriate patterns", "practitioner": "You can:\n- design data architecture that deals with problems spanning different business areas\n- identify links between problems to devise common solutions\n- work across multiple subject areas, or a single large or complicated subject area\n- produce appropriate patterns", "expert": "You can:\n- design data architecture that deals with problems across the enterprise\n- work across all organisational subject areas and internal and external programmes" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/07e51c60-763a-4335-b4ec-70a15f66d328", "label": "propose ICT solutions to business problems", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/fbafa41f-cd05-4109-a649-8b44d306d779", "label": "create data models", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/b04f377b-ee80-4b38-aca1-19d266a23b17", "label": "analyse business requirements", "match": "narrow" } ] }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "name": "Understanding analysis across the product life cycle", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the importance of performance measures, their relation to business objectives and how they vary at different stages of the product life cycle", "working": "You can:\n- understand how the needs of the team and product vary across the product life cycle\n- ensure the team is measuring performance as appropriate for the relevant service standard phase\n- manage the delivery of services or products at different phases\n- plan and look at data requirements in future phases", "practitioner": "You can:\n- apply experience in multiple parts of the product life cycle\n- recognise when to move forward and when to stop\n- recognise the appropriate deliverables and engage the right people to meet them\n- work with other Agile delivery disciplines throughout the product life cycle\n- plan and proactively engage with stakeholders at the appropriate stage of the project\n- identify which tools and techniques should be used at each stage", "expert": "You can:\n- develop sustainable support models\n- identify and deal with potential risks across or between all stages of the product life cycle\n- coach others\n- contribute to the assessment of other teams, providing guidance and support as they move through the product life cycle phases\n- lead and champion best practice, and identify improvements to current approaches" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/2b92a5b2-6758-4ee3-9fb4-b6387a55cc8f", "label": "perform data analysis", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/21e0cad8-4eef-42be-b18b-0f8e37f0dbd0", "label": "product life-cycle", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" } ] }, { "id": "health-care-context", "slug": "compréhension-des-services-de-santé-et-de-soins", "name": "Compréhension des services de santé et de soins", "description": "Comprendre comment les services de santé et de soins sont organisés et fournis, comment travaillent les cliniciens et le personnel soignant, et comment les services numériques soutiennent la prise en charge des patients.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- décrire les principales composantes du système de santé et de soins et les services que soutient l'organisation\n- expliquer pourquoi la sécurité des patients et la confidentialité comptent dans votre travail", "working": "Vous pouvez :\n- expliquer les parcours de travail cliniques et de soins que soutient votre travail\n- employer correctement les termes de santé courants avec les collègues cliniques et soignants\n- reconnaître quand un changement pourrait toucher la prise en charge des patients et le signaler", "practitioner": "Vous pouvez :\n- analyser la place d'un service dans les parcours de soins entre organisations\n- travailler avec les cliniciens, le personnel soignant et les patients pour façonner les services numériques\n- expliquer l'effet des décisions numériques sur les soins, la sécurité et la charge de travail du personnel", "expert": "Vous pouvez :\n- façonner la stratégie de l'organisation grâce à une connaissance approfondie du système de santé et de soins\n- représenter l'organisation auprès des partenaires et des dirigeants de la santé et des soins\n- anticiper l'effet des changements de politique et de service sur les services numériques et les soins" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/9b63d92b-5a3a-46b0-b2ba-c98b39ea5aaf", "label": "health care system", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/6c252ea9-e7df-4f82-8035-7d7ee742ff0e", "label": "multi-professional cooperation in health care", "match": "narrow" } ] }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "name": "Understanding product delivery", "description": "Product delivery involves ensuring that a product or service is developed in a timely and cost-effective way, meeting the user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- manage your contribution to tasks to fit in with the work of your wider team", "working": "You can:\n- show an awareness of the differences between delivery methods, such as Agile and waterfall, and can propose the most appropriate method to deliver each product\n- manage your contribution to tasks to fit in with the work of your wider team", "practitioner": "You can:\n- understand the differences between delivery methods, such as Agile and waterfall, and can choose the most appropriate method to deliver each product\n- define the minimum viable product (MVP) and support decisions about priorities\n- work with specialists in multidisciplinary teams to smoothly deliver data science products into the organisation", "expert": "You can:\n- understand the differences between delivery methods, such as Agile and waterfall, and can set out how your team should use and adapt these methods\n- lead a team through the different phases of the product delivery life cycle\n- collaborate with the product manager to influence the direction of work\n- identify and involve relevant teams to smoothly deliver data science products into the organisation, ensuring these products inform decision making\n- ensure products are monitored, maintained and continually improved, engaging and working with others where necessary\n- have oversight of any data science features implemented within products or services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/cd5efa8c-e44d-4cbc-91c6-796018dbed68", "label": "perform project management", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/0a9acb6b-1139-4be9-b431-3a80a959f2f4", "label": "Agile project management", "match": "narrow" } ] }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "name": "Understanding security implications of transformation", "description": "Security management involves identifying and protecting an organisation's assets (systems, people and buildings).", "source": "pcf", "file": "", "levels": { "awareness": "This skill level is currently not defined.", "working": "You can:\n- interpret and apply an understanding of policy and process, business architecture, and legal and political implications to assist the development of technical solutions or controls", "practitioner": "You can:\n- interpret and apply understanding across a complex area\n- start influencing policy and process, business architecture, and legal and political implications", "expert": "You can:\n- challenge and lead changes to policy and processes to support business outcomes, business architecture, and legal and political implications" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/7f27f1ff-2e17-4b69-990e-c23334478313", "label": "assessment of risks and threats", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/f9738fc9-4d67-43e8-bfda-954123e34d42", "label": "coordinate security", "match": "narrow" } ] }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "name": "User experience insight analysis", "description": "User experience insight analysis involves identifying, analysing and interpreting insights into the quality of the user's experience to ensure outcomes meet business and user needs.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some ways to analyse user journeys, touchpoints, accessibility and common usability issues\n- describe user insight artefacts generated by other professions and how they add value\n- explain the importance of making data-informed decisions based on user experience findings", "working": "You can:\n- contribute to the analysis of user journeys and interactions\n- use available quantitative and qualitative evidence to identify pain points for users\n- identify where additional evidence is needed to understand user experience\n- communicate how identified issues affect users and service outcomes", "practitioner": "You can:\n- synthesise insights from multiple appropriate sources of evidence to provide a holistic understanding of user experience\n- identify patterns, root causes, and opportunities for improvement across journeys\n- ensure user experience insights are clearly linked to requirements, priorities, and design decisions\n- identify priorities for improving user experience, taking into consideration business and technical constraints", "expert": "You can:\n- define and promote standards for analysing and improving user experience across service\n- advocate for user experience insights to be included in appropriate decisions about strategy, prioritisation, and investment\n- identify systemic issues and opportunities across multiple end-to-end user journeys" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be0ff6d8-5e61-4021-9c89-e40cf0b75cc6", "label": "measure software usability", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/89ba58e8-a67e-4d2b-ad42-6acab25c241b", "label": "measure customer feedback", "match": "narrow" } ] }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "name": "User focus", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness or understanding of user experience analysis and its principles\n- explain the purpose of user stories and the focus on user needs", "working": "You can:\n- identify and engage with users or stakeholders to collate user needs evidence\n- understand and define research that fits user needs\n- use quantitative and qualitative data about users to turn user focus into outcomes", "practitioner": "You can:\n- collaborate with user researchers and can represent users internally\n- explain the difference between user needs and the desires of the user\n- champion user research to focus on all users\n- prioritise and define approaches to understand the user story, guiding others in doing so\n- offer recommendations on the best tools and methods to use", "expert": "You can:\n- give direction on which tools or methods to use\n- demonstrate experience in meeting the needs of users across a variety of channels\n- bring insight and expertise in how user needs have changed over time to ensure they're met by the business\n- apply strategic thinking to provide the best service for the end user" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d", "label": "identify customer's needs", "match": "broad" } ] }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "name": "User focus (frontend developer)", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an understanding of user experience analysis and its principles\n- explain the purpose of user stories and the focus on user needs", "working": "You can:\n- collaborate effectively with user researchers and interaction designers to represent user needs internally\n- champion user research to focus on all users\n- prioritise and define approaches to understand the user story, guiding others in doing so", "practitioner": "You can:\n- collaborate with user researchers and interaction designers to represent user needs internally\n- explain the difference between user needs and the desires of the user\n- champion user research to focus on all users\n- effectively prioritise and define approaches to understand the user story, guiding others to do so\n- offer recommendations on the best tools and methods to use", "expert": "This skill level is currently not defined." }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/88b9ac3d-1c1d-44d1-9584-c4f5dd2503b3", "label": "improve user-friendliness", "match": "narrow" } ] }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "name": "User research methods", "description": "User research involves methods to identify user needs and understand how users interact with a product or service.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- explain some basic user research methods", "working": "You can:\n- plan and conduct a user research project, with support\n- understand when to use basic user research methods and how to apply them correctly\n- effectively involve your team in research activities", "practitioner": "You can:\n- use a wide range of user research methods, and can help teams to adopt them\n- plan user research for services with challenging user needs and complex user journeys\n- advise colleagues on the choice and application of research methods to assure best practice", "expert": "You can:\n- help an organisation adopt a wide range of user research methods\n- lead a community of practice to help an organisation continually assure, improve and innovate their user research" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/a4c2aa71-086f-4a46-b481-2619673c9dfe", "label": "execute ICT user research activities", "match": "exact" }, { "uri": "http://data.europa.eu/esco/skill/896563fc-6255-4419-89c2-ffed30159ad6", "label": "conduct research interview", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/5e14de3d-d055-427e-9f5b-eb068f56b019", "label": "research website users", "match": "narrow" } ] }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "name": "User-centred analysis", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness that everything we do is focused on the user of the product or service", "working": "You can:\n- use quantitative and qualitative data about users to turn user focus into outcomes\n- deliver analysis and information that addresses stakeholder needs and provides recommendations\n- effectively collaborate with user researchers and other user-focused professions\n- guide others on approaches to understand user stories", "practitioner": "You can:\n- understand the difference between user needs and desires of the user\n- demonstrate experience in meeting user needs across a variety of channels\n- integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing\n- offer recommendations on the best tools and methods to use", "expert": "You can:\n- give direction on which tools or methods to use\n- bring insight and expertise to how user needs have changed over time and ensure that they're met\n- apply strategic thinking to the problem of how to provide the best service for the end user\n- consider the political strategy and implications of any analyses and insights" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/465e7c78-cd26-4503-a5ca-40009e807705", "label": "assess users' interaction with ICT applications", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/1605025e-a179-421f-8f35-5b07d182a6b2", "label": "web analytics", "match": "narrow" } ] }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "name": "User-centred content design", "description": "User-centred content design involves focusing on user needs through an evidence-based and iterative design process, to ensure content is easy to use and understand.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- demonstrate basic but decent editorial standards\n- show an awareness of style standards\n- work well under supervision", "working": "You can:\n- design content to meet user needs and make complex language and processes easy to understand\n- present the right information in the right format for what users need\n- show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content\n- write in plain language in a way that users understand, making information accessible to all\n- understand government accessibility requirements and design content that works with common assistive technologies\n- use data, research and evidence to review and evaluate content to make improvements\n- consistently and effectively apply content standards and style guidelines to your work\n- work to continuously improve content, and understand why content life cycle management is important\n- work autonomously", "practitioner": "You can:\n- show a deep understanding of end-to-end journeys and how content is affected within these journeys\n- identify where journey fixes or content improvements need to be made\n- take responsibility for assuring the quality of content from more junior colleagues, and coaching and guiding them to improve\n- ensure that content is regularly reviewed and evaluated, contributing to continuous improvements and iteration\n- encourage a continuous improvement mindset in teams and more junior content colleagues\n- deliver through others, and direct and critique their work", "expert": "You can:\n- direct the approach to content life cycle management to ensure content is regularly reviewed and evaluated by teams\n- oversee teams’ work to ensure the right content is being produced to meet the needs of users\n- demonstrate extensive experience in creating, iterating, managing and overseeing content across multiple channels\n- encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements\n- be accountable for the production of high quality, user-focused content\n- identify gaps in content design skills and capability, and can help teams to grow and develop" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/0dcbf7c5-bedf-4485-b16b-23df54443864", "label": "translate requirement concepts into content", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/be40c4c3-a855-4d67-9ca5-6f4428c34b0d", "label": "provide written content", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/29154735-107a-4daa-a050-537f7707f34e", "label": "conduct content quality assurance", "match": "narrow" } ] }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "name": "User-centred practice and advocacy", "description": "User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe how government services and technology affect how people behave\n- explain how user-centred practices are used to build services that adapt to changing user behaviour and needs", "working": "You can:\n- describe and use a range of user-centred practices\n- advocate for the user by sharing research insights on user needs and changing user behaviour with your team", "practitioner": "You can:\n- evaluate and choose approaches for building your team’s understanding of the user\n- advocate for user research with sceptical colleagues and stakeholders\n- help inexperienced teams to adopt user-centred practices\n- identify the most important challenges and opportunities for your team's service development\n- align research plans to address team priorities", "expert": "You can:\n- find ways to help an organisation adopt user-centred practices and appreciate the value of understanding users\n- ensure discussions at senior levels or between organisations consider user needs and evolving user behaviour\n- help an organisation understand the complete journey of the user and use this knowledge to improve their services" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/7364cc39-b9c0-449f-9416-57723e2fd9c4", "label": "use methodologies for user-centered design", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/ddfe79e2-c2e3-4ba7-9bdf-3820b4f75b54", "label": "identify ICT user needs", "match": "close" } ] }, { "id": "vulnerability-management", "slug": "gestion-des-vulnérabilités", "name": "Gestion des vulnérabilités", "description": "Trouver, évaluer, hiérarchiser et corriger les vulnérabilités techniques, y compris par l'analyse de vulnérabilités, les tests d'intrusion et l'application de correctifs.", "source": "reference", "file": "shared.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi l'application rapide des correctifs et une configuration sûre comptent", "working": "Vous pouvez :\n- lancer des analyses de vulnérabilités et rendre compte des résultats\n- suivre les corrections avec les propriétaires des systèmes", "practitioner": "Vous pouvez :\n- hiérarchiser les vulnérabilités selon le risque, y compris pour les services aux patients\n- cadrer et gérer les tests d'intrusion et la remédiation", "expert": "Vous pouvez :\n- fixer la politique de gestion des vulnérabilités et ses objectifs\n- rendre compte du risque technique de sécurité à la direction" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/fe1c2b32-7fe9-4668-affa-07ff658a68cf", "label": "identify ICT security risks", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/902fb91c-3113-4004-9b4f-79aa86b638b7", "label": "web application security threats", "match": "narrow" } ] }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "name": "Web performance optimisation", "description": "Web performance optimisation involves improving the efficiency and speed with which web pages load in a browser.", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- describe the basic principles of web performance\n- explain why web performance is important\n- help improve web performance under supervision", "working": "You can:\n- explain the principles of web performance\n- explain how poor performance can negatively affect user experience\n- help improve web performance\n- help identify and resolve web performance issues", "practitioner": "You can:\n- identify and resolve web performance issues\n- collect data to monitor and resolve web performance issues\n- guide on the best web performance optimisation software and methods to use", "expert": "You can:\n- advocate for web performance optimisation best practices\n- coach and guide others\n- actively collect data from multiple tools to monitor and resolve web performance issues" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/ed39edd3-44d0-4a16-9796-bfb99f92baf3", "label": "ICT performance analysis methods", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/9190d87f-9792-42e0-bb7f-64294a656bcd", "label": "monitor system performance", "match": "narrow" } ] }, { "id": "hr-workforce-information", "slug": "données-sur-les-effectifs-et-systèmes-rh", "name": "Données sur les effectifs et systèmes RH", "description": "Gérer les systèmes et les données RH et d'effectifs, et transformer les données d'effectifs en rapports et en analyses, comme celles de la rotation, de l'absentéisme, des vacances de poste, de la diversité et des écarts de rémunération.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- saisir avec exactitude les données d'effectifs dans le système RH\n- expliquer pourquoi les données d'effectifs doivent être exactes et confidentielles", "working": "Vous pouvez :\n- produire les rapports d'effectifs standard et vérifier qu'ils sont sans erreur\n- répondre aux demandes d'information courantes sur les effectifs", "practitioner": "Vous pouvez :\n- analyser les données d'effectifs pour dégager des tendances et les expliquer aux responsables\n- concevoir des tableaux de bord et des rapports d'indicateurs d'effectifs\n- produire les rapports légaux et d'égalité, comme l'analyse des écarts de rémunération", "expert": "Vous pouvez :\n- fixer la stratégie de données sur les effectifs et les normes de données de l'organisation\n- diriger le choix et le développement des systèmes RH\n- utiliser les analyses d'effectifs pour éclairer les décisions du conseil d'administration" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/8dcbcabe-09f7-4d11-940d-125af57bbc40", "label": "track key performance indicators", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/918f5211-b99f-4b29-9a34-6e475583ef55", "label": "write work-related reports", "match": "broad" }, { "uri": "http://data.europa.eu/esco/skill/3ee090a1-9d1c-44ed-bd93-f6b7c9b68a97", "label": "manage payroll reports", "match": "narrow" } ] }, { "id": "hr-workforce-planning", "slug": "planification-des-effectifs", "name": "Planification des effectifs", "description": "Prévoir les effectifs dont l'organisation a besoin, les comparer aux effectifs existants et planifier comment combler l'écart par le recrutement, le développement, la réorganisation et la fidélisation.", "source": "reference", "file": "human-resources.yaml", "levels": { "awareness": "Vous pouvez :\n- expliquer pourquoi la planification des effectifs compte pour des services sûrs et durables\n- fournir des informations exactes sur les effectifs et les postes vacants", "working": "Vous pouvez :\n- recueillir et vérifier les données des plans d'effectifs auprès des responsables\n- modéliser des scénarios simples, comme les tendances de rotation et de vacance", "practitioner": "Vous pouvez :\n- diriger la planification des effectifs d'une direction, en la reliant aux plans de service et financiers\n- identifier les écarts de compétences et recommander des moyens de les combler\n- planifier de nouveaux postes, des parcours de carrière et la combinaison des profils", "expert": "Vous pouvez :\n- fixer la stratégie d'effectifs et le plan à long terme de l'organisation\n- arbitrer les effectifs entre services avec les responsables financiers et de service\n- façonner les plans d'effectifs avec les partenaires de tout le système de santé et de soins" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/b22e46d7-1c5f-4837-943f-7f75531acc26", "label": "identify necessary human resources", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/d58a48d1-5b7f-4028-ae11-b051d13ee1a8", "label": "analyse staff capacity", "match": "close" }, { "uri": "http://data.europa.eu/esco/skill/875eeec4-fc70-4e6a-80ef-4d18356976e3", "label": "forecast workload", "match": "narrow" } ] }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "name": "Working within constraints (performance analyst)", "description": "", "source": "pcf", "file": "", "levels": { "awareness": "You can:\n- show an awareness of ethical and operational constraints", "working": "You can:\n- identify, understand, communicate and work within constraints\n- challenge the validity of constraints\n- ensure that standards are being met\n- show an understanding of security and data privacy", "practitioner": "You can:\n- work with and challenge senior stakeholders\n- prioritise and mitigate constraints and can turn them into an advantage\n- adapt the approach according to constraints\n- demonstrate a good knowledge of security and data privacy", "expert": "You can:\n- influence, challenge and coach others\n- anticipate how constraints might change and know where to challenge or remove constraints\n- demonstrate a very strong knowledge of security and data privacy\n- describe and work within environmental constraints, finding the most appropriate solution for users" }, "esco": [ { "uri": "http://data.europa.eu/esco/skill/097c6a36-f031-4d3e-b5c1-62d6ffcb430b", "label": "respect data protection principles", "match": "narrow" }, { "uri": "http://data.europa.eu/esco/skill/aa238394-8126-4ada-be2f-9dfe065cf314", "label": "adhere to organisational guidelines", "match": "narrow" } ] } ], "occupations": [ { "id": "0264b794-3771-47aa-a675-78bf13b62ee7", "uri": "http://data.europa.eu/esco/occupation/0264b794-3771-47aa-a675-78bf13b62ee7", "label": "legal administrative assistant", "code": "3342.2", "isco08": "3342", "isco08Label": "Legal secretaries", "description": "Legal administrative assistants carry out the daily administrative activities of firms, offices of notaries, and companies. They perform activities such as writing mails, phone-answering and typing/keyboarding. They combine these activities with specific knowledge and understanding of the procedures and codes managed in legal business affairs.", "alternativeLabels": [ "paralegal assistant", "certified legal secretary specialist", "legal administrative secretary", "certified legal assistant", "legal executive secretary", "legal secretary", "litigation secretary", "litigation legal assistant", "collection legal assistant", "certified legal secretary" ], "essential": [ { "uri": "http://data.europa.eu/esco/skill/de2f0ce8-f8d6-48c5-a213-4d065251cecf", "label": "communicate by telephone", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/1d7234e4-1c76-4d67-9487-71d8c529cdc9", "label": "compile legal documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/c68e4cc4-b842-4660-a84c-48f11c70f657", "label": "legal department processes", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/c7e686a1-d03e-4641-a229-68247fdc5887", "label": "legal terminology", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/7ec3c77b-1955-4397-9bd3-7b7b9d0b8531", "label": "manage personnel agenda", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/623c75fa-f9f8-460c-b199-e17480687139", "label": "meet deadlines for preparing legal cases", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/8d202e22-85e9-47b1-a1e0-3296d17244cd", "label": "observe confidentiality", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/ab986bc4-df92-4351-9ac1-aa75af943cf7", "label": "perform clerical duties", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/7c3865d1-e5a9-4043-a7a4-2e9e30468c0b", "label": "perform office routine activities", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/3586cb90-3fff-48ae-847b-e28a6680a87a", "label": "private law", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/0cd07ad3-642c-4073-812f-3842dffcd920", "label": "procedural law", "type": "knowledge" } ], "optional": [ { "uri": "http://data.europa.eu/esco/skill/c32ad607-0c4d-4e34-b73f-668298f7bf13", "label": "apply technical communication skills", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/2f55c7ff-7f64-4f67-ae49-8ab7c75c3864", "label": "brief court officials", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/c33dd5ae-ae72-49d7-8dcf-8bc72e59fe78", "label": "civil law", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/f85bb847-febe-4853-9dbf-7d25424e5921", "label": "civil process order", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/db10b60e-efd2-4ba9-a873-d1e2ec37620f", "label": "court procedures", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/ef18b91e-e917-42f1-a40c-8558b738ab35", "label": "decode handwritten texts", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/906c9e66-bdee-4f8e-93d7-88d9fcf39a0a", "label": "fix meetings", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/2242a42b-f810-4007-bd9c-e761f863cfd9", "label": "handle case evidence", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/e3e42d54-78bd-4337-aa87-bb31a7670c9a", "label": "issue sales invoices", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/66aad490-1c20-4e25-b189-634a218ee53e", "label": "legal case management", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/a8585efe-4011-47b2-9aed-cd01bd3652c0", "label": "legal research", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/0167ee96-f478-4383-afe6-aabf387da5b3", "label": "liaise with typists", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/e2e15494-65b9-4af5-8b86-53fb51e7e022", "label": "manage accounts", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/b769f524-0f25-44d7-8538-5c46710a040e", "label": "manage digital documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/82ae17ef-a422-4803-923e-d62da42476a9", "label": "revise legal documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/64c074bf-1d14-4520-b561-e2fa05b7681c", "label": "study court hearings", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/06e347f2-2504-4ee8-b7f7-8d9542f56207", "label": "translate keywords into full texts", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/81633a44-f1db-4a01-a940-804c6905e330", "label": "use word processing software", "type": "skill" } ] }, { "id": "044d78cc-f62f-4532-83a5-8e04f2889652", "uri": "http://data.europa.eu/esco/occupation/044d78cc-f62f-4532-83a5-8e04f2889652", "label": "administrative assistant", "code": "3343.1", "isco08": "3343", "isco08Label": "Administrative and executive secretaries", "description": "Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.", "alternativeLabels": [ "general office clerk", "clerical assistant", "administrative office assistant", "office administrator", "office clerk", "executive administrative assistant", "administrative office worker", "communications assistant" ], "essential": [ { "uri": "http://data.europa.eu/esco/skill/f75b740c-b36c-495e-bc67-efe347bbc6b5", "label": "company policies", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/5436f06d-4cc0-42a6-8e5b-63b842cce03b", "label": "disseminate general corporate information", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/1f6eac42-e5aa-4fa7-a75d-a4eea12c618e", "label": "disseminate internal communications", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/81dc035c-921b-4fea-a453-94538e86097c", "label": "disseminate messages to people", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/ec0bbf39-0edd-4015-a2c3-82ad563ce3a8", "label": "draft corporate emails", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/c241f5a5-e23f-47bf-ad24-d83ea0010166", "label": "ensure proper document management", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/3d427a49-4f85-42cd-8a92-62d4a34f41a1", "label": "file documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/8d49f760-3765-4612-8d40-a2bdd50738fe", "label": "fill out forms", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/76f22707-8d30-453f-9eb7-3376e2960311", "label": "handle mail", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/43b13058-68d0-40c6-8031-caf5a7b7d20c", "label": "keep task records", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/047fcf0a-2936-49fb-b4eb-97cdd8d09d0b", "label": "maintain statutory books", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/b769f524-0f25-44d7-8538-5c46710a040e", "label": "manage digital documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/3e04e39d-9eb6-4167-ad2d-e3413f647e4e", "label": "organise business documents", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/c58050e1-0774-4097-93d2-07dd7ba6a27a", "label": "organise facilities for office personnel", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/0839eea4-c57b-4c14-b19b-923fbedb5d88", "label": "perform business research", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/7c3865d1-e5a9-4043-a7a4-2e9e30468c0b", "label": "perform office routine activities", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/c73ea1b8-e121-4f91-b8f0-dee4ee28d6ec", "label": "plan schedule", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/f683ae1d-cb7c-4aa1-b9fe-205e1bd23535", "label": "use microsoft office", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/71dde84c-0058-4c52-a556-523369333db8", "label": "use office systems", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/1973c966-f236-40c9-b2d4-5d71a89019be", "label": "use spreadsheets software", "type": "skill" } ], "optional": [ { "uri": "http://data.europa.eu/esco/skill/880c54f9-866e-4f37-b5fa-25ef8a7d49b6", "label": "accounting techniques", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/b17f4305-741a-4a1c-8fe8-6f11cb3d5c0a", "label": "business communication", "type": "knowledge" }, { "uri": "http://data.europa.eu/esco/skill/2111dff8-f830-46ad-80ce-7885893b3134", "label": "coordinate events", "type": "skill" }, { "uri": "http://data.europa.eu/esco/skill/0959a14b-9743-4d71-93ba-a1fefa56e5ae", "label": "create import-export commercial documentation", "type": "skill" }, { "uri": 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write code that is automatically tested", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les langages, les outils et les méthodes de travail de l'équipe par une formation structurée et la programmation en binôme.", "Écrire et tester de petits éléments de code bien définis sous une supervision rapprochée.", "Suivre les procédures de codage sécurisé, de gouvernance de l'information et de sécurité clinique.", "Participer aux rituels de l'équipe, comme les points quotidiens, la planification et les rétrospectives.", "Préparer un diplôme en apprentissage ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en développement logiciel ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail ; les ressources d'information reflètent le travail sur des systèmes conçus par d'autres.", "selfAssessmentFile": "software-developer--band-4--apprentice-software-developer.tsv" }, { "id": "junior-software-developer", "slug": "développeur-logiciel-junior", "title": "Développeur logiciel junior", "band": "5", "summary": "", "pcfLevel": "Junior developer", "pcfLevelDescription": "A junior developer learns on the job by delivering software components.\n\nAt this role level, you will:\n- develop skills while working under supervision to deliver stories in a multidisciplinary team\n- understand and be proficient in different types of testing\n- be aware of but not responsible for security\n- coach and mentor more junior colleagues", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Développer et tester des fonctionnalités pour les produits de l'équipe, à partir de récits utilisateurs et avec un accompagnement.", "Écrire des tests automatisés et corriger des défauts, y compris dans des services qui soutiennent la prise en charge des patients.", "Apporter des preuves aux dossiers de sécurité clinique, comme des résultats de tests et des registres de changements.", "Traiter les données de santé de façon sûre, selon les règles de gouvernance de l'information.", "Assurer, avec un accompagnement, le support des services en production dans le cadre des astreintes de l'équipe." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, un apprentissage achevé ou une expérience équivalente." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-5--junior-software-developer.tsv" }, { "id": "software-developer", "slug": "développeur-logiciel", "title": "Développeur logiciel", "band": "6", "summary": "", "pcfLevel": "Developer", "pcfLevelDescription": "A developer delivers software components that form part of a product.\n\nAt this role level, you will:\n- develop software to meet user needs\n- follow best practice guidelines and help to improve those guidelines\n- write clean, secure and well-tested code\n- coach and mentor more junior colleagues\n- operate the services you build and identify issues in production", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir, développer et tester des fonctionnalités et des services en autonomie, en choisissant des approches adaptées.", "Relire le code et aider à maintenir les normes d'ingénierie de l'équipe.", "Développer des intégrations avec d'autres systèmes de santé et de soins à l'aide de normes ouvertes comme HL7 FHIR.", "Participer à l'identification des dangers et aider à intégrer les mesures de sécurité clinique dans le code et les tests.", "Analyser et corriger les problèmes des services en production, y compris en dehors des heures ouvrées lorsque le service l'exige.", "Accompagner les développeurs juniors et les apprentis." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience du développement et du support de logiciels en production." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-6--software-developer.tsv" }, { "id": "senior-software-developer", "slug": "développeur-logiciel-senior", "title": "Développeur logiciel senior", "band": "7", "summary": "", "pcfLevel": "Senior developer", "pcfLevelDescription": "A senior developer delivers and integrates software to form a complete service.\n\nAt this role level, you will:\n- plan and lead development on sets of related stories\n- have an understanding of the whole system and take responsibility for teaching this to others\n- work with other disciplines to understand what needs to be built\n- coach and mentor more junior colleagues\n- operate the production services you build\n- find ways to improve system robustness, resilience and stability\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la conception technique et la livraison de fonctionnalités et de services importants.", "Fixer et maintenir les normes d'ingénierie de l'équipe, y compris pour les tests, la sécurité et l'accessibilité.", "Prendre des décisions techniques qui concilient les besoins des utilisateurs, la sécurité clinique, la sécurité informatique et le coût.", "Diriger l'analyse des incidents des services de l'équipe et piloter les corrections.", "Travailler avec les responsables de la sécurité clinique pour que les mesures de sécurité soient conçues dès le départ et testées.", "Accompagner et faire progresser les développeurs de l'équipe." ], "qualifications": [ "Une expérience significative de la conception, du développement et du support de logiciels en production, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-7--senior-software-developer.tsv" }, { "id": "lead-software-developer", "slug": "développeur-logiciel-référent", "title": "Développeur logiciel référent", "band": "8a", "summary": "", "pcfLevel": "Lead developer", "pcfLevelDescription": "A lead developer leads development on one or a small number of related project teams.\n\nAt this role level, you will:\n- guide the ways in which the team works\n- be proficient in a wide range of technical systems\n- be involved in identifying appropriate technology and approaches, deciding when software should be written\n- contribute to the developer community\n- provide technical leadership, coaching and mentoring your team\n- promote knowledge sharing and adoption of good practice\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'ingénierie d'un produit ou d'un groupe d'équipes, en fixant l'orientation technique.", "Veiller à ce que les logiciels soient conçus pour la sécurité, la sûreté, la résilience et l'interopérabilité.", "Travailler avec les architectes, les chefs de produit et les responsables cliniques pour façonner la feuille de route du produit.", "Animer la communauté de pratique du développement et fixer des normes communes aux équipes.", "Encadrer ou diriger des développeurs, en soutenant leur progression et leur performance." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie logicielle de services complexes." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "Le UK GDaD PCF situe le plus souvent les développeurs référents et principaux en G7 ou G6 ; cette référence place le référent en bande 8a et le principal en bande 8b.", "selfAssessmentFile": "software-developer--band-8a--lead-software-developer.tsv" }, { "id": "principal-software-developer", "slug": "développeur-logiciel-principal", "title": "Développeur logiciel principal", "band": "8b", "summary": "", "pcfLevel": "Principal developer", "pcfLevelDescription": "A principal developer leads and plans development across large or multiple teams.\n\nAt this role level, you will:\n- be an expert in many technical areas or a specialist with very deep knowledge in a particular technical area\n- use this knowledge, and work with related disciplines, to keep multiple teams working effectively\n- develop capability by facilitating internal mobility, shaping career paths and recruiting talent, ensuring they collaborate\n- identify, test and champion the adoption of emerging technologies\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer la stratégie, les normes et les pratiques d'ingénierie du développement logiciel de l'organisation.", "Conseiller la direction sur les choix technologiques, les risques et les investissements.", "Diriger la résolution des problèmes techniques les plus complexes de tous les services.", "Représenter l'organisation dans les communautés d'ingénierie interorganisations et du logiciel libre.", "Diriger et faire progresser les développeurs référents et développer la capacité d'ingénierie de l'organisation." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie dans plusieurs équipes ou organisations." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "software-developer--band-8b--principal-software-developer.tsv" } ], "sources": [] }, { "id": "frontend-developer", "slug": "développeur-front-end", "title": "Développeur front-end", "family": "software-development", "summary": "Les développeurs front-end conçoivent les interfaces utilisateur des services de santé numérique de l'organisation, comme les sites web et les applications pour les patients, les formulaires en ligne et les écrans que les cliniciens et le personnel soignant utilisent pendant les soins. Ils écrivent un code accessible, rapide et sécurisé qui fonctionne pour tous, y compris pour les personnes malades, anxieuses ou équipées d'appareils anciens, et travaillent dans des équipes produit pluridisciplinaires avec des designers, des chercheurs et des cliniciens.", "healthContext": [ "De nombreux utilisateurs sont malades, souffrants, âgés ou en situation de handicap, c'est pourquoi l'accessibilité et des interfaces simples et apaisantes sont indispensables et non facultatives.", "Un affichage confus ou erroné d'informations cliniques, comme une dose de médicament, un résultat ou une heure de rendez-vous, peut nuire aux patients, c'est pourquoi le travail front-end suit le processus de gestion des risques cliniques.", "Les interfaces affichent souvent des informations de santé confidentielles, c'est pourquoi les développeurs conçoivent pour la confidentialité, par exemple sur des appareils partagés et dans des zones cliniques très fréquentées.", "Les cliniciens utilisent les interfaces sous la pression du temps et avec de fréquentes interruptions, c'est pourquoi les écrans doivent être rapides, prévisibles et difficiles à mal lire.", "Les patients accèdent aux services depuis une grande variété d'appareils et de connexions, c'est pourquoi les services utilisent l'amélioration progressive et fonctionnent sur des réseaux lents." ], "pcfRole": { "name": "Frontend developer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/frontend-developer/", "description": "A frontend developer designs, builds and improves website software that meets user needs.\n\nIn this role, you will:\n- be responsible for writing clean, accessible code following a progressive enhancement approach\n- create code that is open by default and easy for others to reuse\n- design software which meets user needs and creates meaningful interactions and relationships with users\n- have an understanding of the three fundamental frontend technologies (HTML, CSS and JavaScript)", "family": "Software development" }, "esco": [ "c40a2919-48a9-40ea-b506-1f34f693496d", "866c7813-2c03-47d7-9bdc-192cfbace57c" ], "levels": [ { "id": "apprentice-frontend-developer", "slug": "apprenti-développeur-front-end", "title": "Apprenti développeur front-end", "band": "4", "summary": "", "pcfLevel": "Apprentice frontend developer", "pcfLevelDescription": "An apprentice frontend developer attends certified training and develops skills on the job.\n\nAt this role level, you will:\n- spend a substantial portion of time shadowing others\n- work with other developers to write code and tests\n- write code that follows web standards\n- build your understanding of accessibility\n- build your knowledge\n- develop software which meets user needs", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre le système de design, les langages et les outils de l'équipe par une formation structurée et la programmation en binôme.", "Développer de petits composants d'interface sous une supervision rapprochée, selon le système de design de l'organisation.", "Tester les composants avec des technologies d'assistance, comme les lecteurs d'écran, avec l'aide de collègues.", "Suivre les procédures de gouvernance de l'information et de sécurité clinique avec les données de test et réelles.", "Préparer un diplôme en apprentissage ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en développement logiciel ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "frontend-developer--band-4--apprentice-frontend-developer.tsv" }, { "id": "junior-frontend-developer", "slug": "développeur-front-end-junior", "title": "Développeur front-end junior", "band": "5", "summary": "", "pcfLevel": "Junior frontend developer", "pcfLevelDescription": "A junior frontend developer learns on the job by delivering software components.\n\nAt this role level, you will:\n- work independently, with guidance from more senior developers, to identify user issues and needs\n- write clean code that follows web standards\n- build your understanding of accessibility\n- build your knowledge\n- develop software which meets user needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Développer et tester des fonctionnalités d'interface pour des services destinés aux patients et au personnel, à partir de récits utilisateurs et avec un accompagnement.", "Utiliser le système de design et les modèles de l'organisation pour que les services aient une apparence et un comportement cohérents.", "Corriger les défauts d'accessibilité et vérifier les pages au regard de normes d'accessibilité comme les WCAG.", "Veiller à ce que les informations cliniques, comme les dates, les doses et les résultats, s'affichent exactement comme spécifié.", "Apporter des preuves aux dossiers de sécurité clinique, comme des résultats de tests et des captures d'écran des changements." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, un apprentissage achevé ou une expérience équivalente." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-5--junior-frontend-developer.tsv" }, { "id": "frontend-developer", "slug": "développeur-front-end", "title": "Développeur front-end", "band": "6", "summary": "", "pcfLevel": "Frontend developer", "pcfLevelDescription": "A frontend developer builds software components, primarily in the form of user interfaces.\n\nAt this role level, you will:\n- collaborate and work closely with other disciplines to develop designs and working prototypes based on user needs and in support of organisational aims\n- develop software components that form part of a product to meet user needs\n- write clean, well-tested code that follows web standards\n- coach and mentor more junior colleagues", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Concevoir et développer en autonomie des interfaces accessibles et adaptatives pour des services de santé, en choisissant des approches adaptées.", "Travailler avec les designers et les chercheurs utilisateurs pour tester des prototypes avec des patients, des cliniciens et du personnel soignant.", "Développer des interfaces qui appellent des API de données de santé, comme des services HL7 FHIR, et gèrent sans danger les erreurs et les données manquantes.", "Participer aux ateliers d'identification des dangers et intégrer des mesures de sécurité à l'interface, comme des étapes de confirmation et des avertissements clairs.", "Protéger les informations confidentielles dans le navigateur, par exemple en gérant soigneusement les sessions et le cache sur les appareils partagés.", "Relire le code et accompagner les développeurs front-end juniors et apprentis." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience du développement et du support de services web accessibles en production." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "working", "levelNumber": 2 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-6--frontend-developer.tsv" }, { "id": "senior-frontend-developer", "slug": "développeur-front-end-senior", "title": "Développeur front-end senior", "band": "7", "summary": "", "pcfLevel": "Senior frontend developer", "pcfLevelDescription": "A senior frontend developer is an experienced developer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- help set direction and embed good practice within teams\n- make decisions based on research\n- plan and lead development on sets of related stories, working with other disciplines to understand what needs to be built\n- have an understanding of the whole system\n- teach and mentor others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la conception front-end et la livraison de fonctionnalités importantes, comme les écrans de rendez-vous, de résultats ou de parcours cliniques.", "Fixer et maintenir les normes front-end de l'équipe, y compris pour l'accessibilité, la performance, la sécurité et les tests.", "Apporter des composants et des modèles au système de design de l'organisation et veiller à ce qu'ils soient sûrs et accessibles.", "Travailler avec les responsables de la sécurité clinique pour que les dangers liés à l'interface soient identifiés, maîtrisés et testés.", "Veiller à ce que les services fonctionnent bien sur des connexions lentes, des appareils anciens et avec les technologies d'assistance.", "Accompagner et faire progresser les développeurs front-end de l'équipe." ], "qualifications": [ "Une expérience significative de la conception, du développement et du support de services web accessibles en production, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-7--senior-frontend-developer.tsv" }, { "id": "lead-frontend-developer", "slug": "développeur-front-end-référent", "title": "Développeur front-end référent", "band": "8b", "summary": "", "pcfLevel": "Lead frontend developer", "pcfLevelDescription": "A lead frontend developer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- set direction and assure the quality of development across teams\n- lead multiple or highly complex services\n- contribute to the community, providing technical leadership, coaching and mentoring\n- promote knowledge sharing and adoption of good practice\n- be proficient in a wide range of technical systems and able to identify appropriate technology and approaches", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'ingénierie front-end d'un groupe d'équipes ou d'un service majeur destiné aux patients.", "Être responsable de l'orientation technique du système de design et des bibliothèques front-end de l'organisation.", "Veiller à ce que les interfaces de tous les services respectent les normes d'accessibilité et soient garanties sur le plan de la sécurité clinique.", "Travailler avec les architectes, les designers et les responsables cliniques pour façonner les feuilles de route des produits et les choix technologiques front-end.", "Animer la communauté de pratique front-end et encadrer ou diriger les développeurs front-end." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie front-end de services complexes et accessibles." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-8b--lead-frontend-developer.tsv" }, { "id": "head-of-frontend-development", "slug": "responsable-du-développement-front-end", "title": "Responsable du développement front-end", "band": "8c", "summary": "", "pcfLevel": "Head of frontend development", "pcfLevelDescription": "A head of frontend development is an expert practitioner with broad industry experience. They are an expert in many technical areas, or specialists with very deep knowledge in a particular technical area.\n\nAt this role level, you will:\n- define and assure best practice while influencing, leading and mentoring others\n- influence and develop organisational strategy and priorities, collaborating with counterpart colleagues across government\n- ensure the right conditions and environment for frontend developers to work effectively\n- develop departmental capability by facilitating internal mobility, shaping career paths and recruiting talent", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la stratégie, les normes et les pratiques front-end de tous les services numériques de l'organisation.", "Rendre compte de l'accessibilité et de l'utilisabilité des interfaces de l'organisation pour les patients et le personnel.", "Conseiller la direction sur la technologie front-end, l'investissement dans le système de design et les risques que des interfaces médiocres font courir aux soins.", "Représenter l'organisation dans les communautés interorganisations des systèmes de design et de l'accessibilité.", "Diriger et faire progresser les développeurs front-end de toute l'organisation, y compris le recrutement et les parcours de carrière." ], "qualifications": [ "Une solide expérience de la direction du développement front-end dans plusieurs équipes ou organisations." ], "skills": [ { "id": "pcf:accessibility", "slug": "pcf-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance-frontend-developer", "slug": "pcf-leadership-and-guidance-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-frontend-developer", "slug": "pcf-programming-and-build-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design-frontend-developer", "slug": "pcf-systems-design-frontend-developer", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration-frontend-developer", "slug": "pcf-systems-integration-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus-frontend-developer", "slug": "pcf-user-focus-frontend-developer", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:web-performance-optimisation", "slug": "pcf-web-performance-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "frontend-developer--band-8c--head-of-frontend-development.tsv" } ], "sources": [] }, { "id": "devops-engineer", "slug": "ingénieur-devops", "title": "Ingénieur DevOps", "family": "software-development", "summary": "Les ingénieurs DevOps conçoivent et exploitent les outils, les chaînes de déploiement, les environnements et les plateformes qui permettent aux équipes de l'organisation de livrer des services de santé numérique en sécurité et fréquemment. Ils automatisent la compilation, les tests, les mises en production et l'infrastructure, rendent les services observables et résilients, et aident les équipes à maintenir les systèmes cliniques disponibles quand les patients et les cliniciens en ont besoin.", "healthContext": [ "De nombreux services soutiennent les soins jour et nuit, c'est pourquoi les déploiements, la supervision et la reprise doivent réduire au minimum les interruptions, y compris en dehors des heures ouvrées.", "Les chaînes de mise en production produisent des preuves pour les dossiers de sécurité clinique, comme les résultats de tests, les registres de changements et la version exacte déployée.", "Les environnements peuvent contenir des informations de santé confidentielles, c'est pourquoi les ingénieurs contrôlent les accès, protègent les secrets et tiennent les données réelles à l'écart des environnements de test.", "Les services de santé sont des cibles fréquentes de cyberattaques, c'est pourquoi les chaînes et les plateformes intègrent l'analyse de sécurité, l'application des correctifs et des sauvegardes testées.", "Certains services doivent respecter des exigences strictes de disponibilité et de reprise après sinistre, convenues avec les responsables cliniques et opérationnels." ], "pcfRole": { "name": "Development operations (DevOps) engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/development-operations-devops-engineer/", "description": "Commonly referred to as ‘DevOps engineers’, development operations engineers support the development and operation of software through tools, environments and practices.\n\nIn this role, you will be responsible for underpinning good development processes including managing tools and testing environments, central code control, maintaining development standards and writing software that automates systems.", "family": "Software development" }, "esco": [ "cc867bee-ab5c-427f-9244-f7a204d9574b", "349ee6f6-c295-4c38-9b98-48765b55280e" ], "levels": [ { "id": "apprentice-devops-engineer", "slug": "apprenti-ingénieur-devops", "title": "Apprenti ingénieur DevOps", "band": "4", "summary": "", "pcfLevel": "Apprentice DevOps engineer", "pcfLevelDescription": "An apprentice DevOps engineer attends certified training and develops skills on the job.\n\nAt this role level, you will:\n- spend a significant proportion of your time shadowing others\n- be involved in implementation but not planning\n- build on your knowledge", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les chaînes de déploiement, les plateformes en nuage et les outils de l'équipe par une formation structurée et l'observation.", "Apporter de petites modifications bien définies aux scripts, aux chaînes et à la configuration sous une supervision rapprochée.", "Suivre les procédures de changement, de sécurité et de gouvernance de l'information dans chaque environnement.", "Aider à superviser les services et signaler les alertes à des collègues expérimentés.", "Préparer un diplôme en apprentissage ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en DevOps, en logiciel ou en infrastructure ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "devops-engineer--band-4--apprentice-devops-engineer.tsv" }, { "id": "junior-devops-engineer", "slug": "ingénieur-devops-junior", "title": "Ingénieur DevOps junior", "band": "5", "summary": "", "pcfLevel": "Junior DevOps engineer", "pcfLevelDescription": "A junior DevOps engineer learns on the job by building software components.\n\nAt this role level, you will:\n- assist in the building of a complex story\n- work under supervision\n- be involved in implementation but not planning", "civilServiceGrades": "EO", "responsibilities": [ "Développer et maintenir des éléments des chaînes de compilation, de test et de déploiement avec un accompagnement.", "Écrire de l'infrastructure en tant que code et des scripts d'automatisation, et les tester avant usage.", "Tenir les environnements de test à l'écart des données réelles des patients et gérer les secrets en sécurité.", "Répondre aux alertes de supervision et soutenir la réponse aux incidents avec un accompagnement.", "Consigner les déploiements et les changements pour qu'ils servent de preuves de sécurité clinique et d'audit." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, un apprentissage achevé ou une expérience équivalente." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 4 pour les niveaux apprenti et junior ; cette référence place le niveau junior en bande 5 pour éviter deux niveaux dans une même bande, car l'emploi développe des éléments des chaînes avec moins de supervision.", "selfAssessmentFile": "devops-engineer--band-5--junior-devops-engineer.tsv" }, { "id": "devops-engineer", "slug": "ingénieur-devops", "title": "Ingénieur DevOps", "band": "6", "summary": "", "pcfLevel": "DevOps engineer", "pcfLevelDescription": "A DevOps engineer delivers automated software components that form part of a development operations toolchain.\n\nAt this role level, you will:\n- transform technical requirements into DevOps processes\n- build complex stories without additional support\n- manage live test environments\n- identify and resolve issues that are preventing delivery", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir et développer en autonomie des chaînes de déploiement, des environnements et des composants de plateforme.", "Automatiser les contrôles de sécurité, comme l'analyse des dépendances et des conteneurs, et agir sur les résultats.", "Mettre en place la supervision, la journalisation et les alertes pour que les équipes voient les problèmes avant qu'ils ne touchent les patients et le personnel.", "Planifier et tester les sauvegardes, la bascule et la reprise des services qui soutiennent les soins.", "Analyser et corriger les problèmes des services en production, y compris en dehors des heures ouvrées lorsque le service l'exige.", "Accompagner les ingénieurs DevOps juniors et apprentis." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience de la mise en place et de l'exploitation de chaînes de livraison automatisées et d'infrastructures en nuage." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-6--devops-engineer.tsv" }, { "id": "senior-devops-engineer", "slug": "ingénieur-devops-senior", "title": "Ingénieur DevOps senior", "band": "7", "summary": "", "pcfLevel": "Senior DevOps engineer", "pcfLevelDescription": "A senior DevOps engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories.\n\nAt this role level, you will:\n- transform technical requirements into an effective DevOps toolchain to enable product delivery\n- provide coaching and mentoring to more junior colleagues\n- ensure that deployment strategies for products are repeatable, scalable and highly available\n- have deep technical knowledge, providing support to delivery teams and solving complex problems\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la conception de la chaîne d'outils de livraison et de la plateforme d'un produit ou d'un groupe de services.", "Fixer des normes de mise en production pour que les déploiements dans les services cliniques soient reproductibles, réversibles et bien documentés.", "Convenir avec les propriétaires de service et les responsables cliniques des objectifs de disponibilité, de délai et de point de reprise, et concevoir pour les atteindre.", "Diriger la réponse technique aux incidents et les revues post-incident des plateformes exploitées par l'équipe.", "Veiller à ce que les plateformes respectent les exigences de sécurité et de gouvernance de l'information, y compris le contrôle d'accès et la journalisation d'audit.", "Accompagner et faire progresser les ingénieurs DevOps de l'équipe." ], "qualifications": [ "Une expérience significative de la conception et de l'exploitation de chaînes d'outils de livraison et de plateformes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-7--senior-devops-engineer.tsv" }, { "id": "lead-devops-engineer", "slug": "ingénieur-devops-référent", "title": "Ingénieur DevOps référent", "band": "8b", "summary": "", "pcfLevel": "Lead DevOps engineer", "pcfLevelDescription": "A lead DevOps engineer leads one or a small number of related project teams and contributes to the development of the strategic direction.\n\nAt this role level, you will:\n- act as a technical product owner, developing medium to long term strategies for product lines\n- provide technical leadership and guidance through coaching and mentoring\n- lead the sharing of knowledge and good practice\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'ingénierie DevOps et de plateforme d'un groupe d'équipes, en tant que propriétaire technique de la plateforme partagée.", "Fixer la feuille de route à moyen terme des outils de livraison, de l'hébergement et de l'observabilité de l'organisation.", "Veiller à ce que les plateformes partagées soient résilientes, sécurisées et capables de répondre aux besoins de disponibilité des services cliniques.", "Gérer les coûts et la capacité de la plateforme avec les finances et les propriétaires de service.", "Animer la communauté de pratique DevOps et encadrer ou diriger les ingénieurs DevOps." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie DevOps ou de plateforme de services complexes." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-8b--lead-devops-engineer.tsv" }, { "id": "principal-devops-engineer", "slug": "ingénieur-devops-principal", "title": "Ingénieur DevOps principal", "band": "8c", "summary": "", "pcfLevel": "Principal DevOps engineer", "pcfLevelDescription": "A principal DevOps engineer leads and plans development across large or multiple teams, defining the strategic vision for delivery.\n\nAt this role level, you will:\n- identify, test and champion the adoption of emerging technologies\n- ensure that security, stability and capacity are embedded in the development and deployment of services\n- develop a team’s capability by rewarding high performers\n- shape career paths and recruit the right talent\n- identify skills gaps and important dependencies within technical teams\nThere are 2 different roles at this level - a technical role and a management role.", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la stratégie de développement, de mise en production, d'hébergement et d'exploitation des services de santé numérique de l'organisation.", "Conseiller la direction sur l'hébergement, la résilience, la cybersécurité et l'investissement dans les plateformes.", "Veiller à ce que les plans de continuité d'activité et de reprise après sinistre des services cliniques critiques soient réalistes et testés.", "Évaluer et promouvoir de nouvelles technologies et pratiques, en conciliant innovation, sécurité et stabilité.", "Développer la capacité DevOps de l'organisation, y compris le recrutement, les parcours de carrière et les plans de compétences." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie DevOps et de plateforme dans plusieurs équipes ou organisations." ], "skills": [ { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:development-process-optimisation", "slug": "pcf-development-process-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:prototyping", "slug": "pcf-prototyping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "expert", "levelNumber": 4 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "devops-engineer--band-8c--principal-devops-engineer.tsv" } ], "sources": [] }, { "id": "integration-engineer", "slug": "ingénieur-d-intégration-interopérabilité-en-santé", "title": "Ingénieur d'intégration (interopérabilité en santé)", "family": "software-development", "summary": "Les ingénieurs d'intégration relient les systèmes cliniques et de gestion de l'organisation pour que les informations de santé et de soins circulent en toute sécurité là où elles sont nécessaires. Ils conçoivent, développent, testent et maintiennent des interfaces, des API et des flux de messages avec des normes comme HL7 FHIR et HL7 version 2, établissent les correspondances de données et de codes cliniques entre systèmes, et maintiennent les intégrations en fonctionnement en production.", "healthContext": [ "Un message perdu, retardé, dupliqué ou rattaché au mauvais patient, comme un résultat d'examen ou une demande d'avis, peut directement causer un préjudice, c'est pourquoi le travail d'intégration suit le processus de gestion des risques cliniques.", "Les intégrations transportent de grands volumes d'informations de santé confidentielles entre organisations, c'est pourquoi chaque flux a besoin d'une base légale, d'un transport sécurisé et d'une traçabilité.", "Les systèmes de santé utilisent de nombreuses normes et versions, des messages HL7 version 2 aux API HL7 FHIR et aux profils IHE, souvent avec des variantes locales.", "Le sens clinique doit être préservé de bout en bout, c'est pourquoi les ingénieurs établissent correctement les correspondances des terminologies cliniques comme SNOMED CT et rapprochent les patients de façon fiable.", "De nombreuses intégrations soutiennent les soins jour et nuit, c'est pourquoi elles ont besoin de supervision, d'alertes et de circuits clairs pour traiter les messages en échec." ], "pcfRole": null, "esco": [ "07e60525-1aad-4099-aaf3-2c7014c92212", "b11e1742-5e28-4270-b081-b0193d85ee7d" ], "levels": [ { "id": "junior-integration-engineer", "slug": "ingénieur-d-intégration-junior", "title": "Ingénieur d'intégration junior", "band": "5", "summary": "L'ingénieur d'intégration junior développe, teste et maintient des intégrations entre systèmes de santé et de soins, à partir de spécifications et avec l'accompagnement d'ingénieurs plus expérimentés.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Développer et modifier des correspondances de messages, des transformations et des appels d'API à partir de spécifications convenues.", "Tester les intégrations au regard des spécifications et de messages exemples, y compris les cas d'erreur et les cas limites.", "Superviser les flux de messages, analyser les messages en échec ou rejetés, et les résoudre ou les faire remonter.", "Traiter les données de santé de façon sûre, selon les règles de gouvernance de l'information pour les données réelles et de test.", "Consigner les changements et les résultats de tests pour qu'ils servent de preuves de sécurité clinique." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, un apprentissage achevé ou une expérience équivalente." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-5--junior-integration-engineer.tsv" }, { "id": "integration-engineer", "slug": "ingénieur-d-intégration", "title": "Ingénieur d'intégration", "band": "6", "summary": "L'ingénieur d'intégration conçoit, développe et maintient en autonomie des intégrations entre systèmes de santé et de soins, et aide à définir comment les systèmes doivent échanger des données.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Concevoir et développer des intégrations, des API et des flux de messages avec HL7 FHIR, HL7 version 2 et des modèles de messagerie.", "Analyser les systèmes source et cible et rédiger des spécifications d'interface et des correspondances de données, y compris les codes cliniques.", "Mettre en place le rapprochement des patients, la validation et la gestion des erreurs pour que les informations parviennent au bon dossier.", "Participer aux ateliers d'identification des dangers et intégrer des mesures de sécurité aux intégrations, comme des alertes sur les messages en échec ou retardés.", "Travailler avec les fournisseurs et les organisations partenaires pour tester et mettre en service de nouvelles connexions.", "Analyser et corriger les problèmes des intégrations en production, et accompagner les ingénieurs d'intégration juniors." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience du développement et du support d'intégrations entre systèmes en production." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-support", "slug": "pcf-service-support", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-6--integration-engineer.tsv" }, { "id": "senior-integration-engineer", "slug": "ingénieur-d-intégration-senior", "title": "Ingénieur d'intégration senior", "band": "7", "summary": "L'ingénieur d'intégration senior dirige la conception et la livraison d'intégrations complexes entre de nombreux systèmes et organisations, et fixe les normes d'intégration de son domaine.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la conception technique d'intégrations complexes, comme les dossiers de soins partagés, les résultats et les demandes d'avis entre organisations.", "Rédiger et tenir à jour des profils FHIR, des guides d'implémentation et des normes d'interface pour l'organisation.", "Concevoir des intégrations sécurisées, résilientes et observables, avec des circuits clairs pour traiter les défaillances.", "Travailler avec les responsables de la sécurité clinique pour identifier les dangers liés à l'intégration et veiller à ce que les mesures soient conçues dès le départ et testées.", "Veiller à ce que chaque flux de données repose sur une base légale et des accords de partage convenus, avec les collègues de la gouvernance de l'information.", "Accompagner et faire progresser les ingénieurs d'intégration de l'équipe." ], "qualifications": [ "Une expérience significative de la conception et du support d'intégrations en santé ou d'autres intégrations complexes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-7--senior-integration-engineer.tsv" }, { "id": "lead-integration-engineer", "slug": "ingénieur-d-intégration-référent", "title": "Ingénieur d'intégration référent", "band": "8a", "summary": "L'ingénieur d'intégration référent dirige l'ingénierie d'intégration de l'organisation, fixe son orientation technique et ses normes, et garantit les intégrations critiques entre de nombreux systèmes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger l'ingénierie d'intégration dans toute l'organisation, en fixant l'orientation, les modèles et les normes.", "Garantir la conception des intégrations critiques, comme celles qui transportent des résultats, des médicaments ou des alertes.", "Façonner la feuille de route de la plateforme d'intégration avec les architectes, les chefs de produit et les fournisseurs.", "Représenter l'organisation dans les travaux interorganisations d'interopérabilité et de normalisation.", "Encadrer ou diriger les ingénieurs d'intégration et faire grandir la communauté de pratique de l'intégration." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie d'intégration de systèmes de santé ou de soins complexes." ], "skills": [ { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "integration-engineer--band-8a--lead-integration-engineer.tsv" } ], "sources": [] }, { "id": "enterprise-architect", "slug": "architecte-d-entreprise", "title": "Architecte d'entreprise", "family": "architecture", "summary": "Les architectes d'entreprise donnent à l'organisation une vision cohérente de ses services, de ses informations, de ses applications et de ses technologies, et l'utilisent pour traduire la stratégie de santé et de soins en un plan de transformation cohérent. Ils fixent les principes, les normes et les feuilles de route d'architecture, orientent les décisions d'investissement et veillent à ce que la transformation numérique soutienne des soins sûrs et coordonnés pour les patients entre organisations.", "healthContext": [ "Les parcours de soins traversent de nombreuses organisations et de nombreux systèmes, c'est pourquoi l'architecture doit permettre le partage des dossiers, des résultats et des demandes d'avis au-delà des frontières.", "Le parc comprend souvent des systèmes cliniques de longue durée, des dispositifs médicaux et des contrats fournisseurs difficiles à changer, c'est pourquoi les feuilles de route doivent planifier soigneusement les transitions.", "Les décisions d'architecture influent sur la sécurité des patients, la confidentialité et la résilience de services qui fonctionnent jour et nuit.", "Les normes ouvertes comme HL7 FHIR, SNOMED CT et les profils IHE sont essentielles pour éviter la dépendance envers un fournisseur et permettre l'interopérabilité.", "Les financements sont contraints et étroitement examinés, c'est pourquoi les architectes doivent démontrer l'efficience et la réutilisation des plateformes partagées lorsqu'elles existent." ], "pcfRole": { "name": "Enterprise architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/enterprise-architect/", "description": "Enterprise architects are leaders working across different levels within an organisation to translate the business strategy into business change and technical delivery.\n\nIn this role, you will:\n- identify priorities for change to enable delivery at pace\n- lead and influence the delivery of cross-cutting capabilities that enable change\n- own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including ‘as is’, ‘to be’ and transitional states\n- consult and support collaboration across the business\n- understand the organisation’s ecosystem and its interdependencies, including reference architectures\n- take a strategic view across all architectural domains, portfolios and programmes\n- guide the organisation to make appropriate business, technology and data decisions by recommending reuse, sustainability and scalability, to achieve value for money and reduce risk\n- establish architectural principles, policies and standards\n- collaborate and consult with stakeholders to assure business, technology and data decisions are aligned with enterprise architecture strategy\n- develop the architecture community\n- carry out horizon scanning across industry, identifying emerging trends and their potential impact and opportunity for the organisation", "family": "Architecture" }, "esco": [ "2bef94db-0088-4507-982a-2ca717529adb" ], "levels": [ { "id": "enterprise-architect", "slug": "architecte-d-entreprise", "title": "Architecte d'entreprise", "band": "8a", "summary": "", "pcfLevel": "Enterprise architect", "pcfLevelDescription": "An enterprise architect supports other architects in developing the strategy.\n\nAt this role level, you will:\n- network and communicate with stakeholders across domains or enterprises, and identify opportunities for improvement\n- use best practice\n- use emerging technologies and approaches\n- learn to identify influences or risks\n- play a part in successful delivery of the team’s objectives", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Modéliser les services, les informations, les applications et les technologies actuels et cibles de l'organisation pour un domaine, comme le diagnostic ou les soins de proximité.", "Tenir à jour le référentiel d'architecture, y compris les catalogues d'applications et de flux de données.", "Examiner les propositions au regard des principes et des normes d'architecture, et faire des recommandations aux autorités de conception.", "Repérer les systèmes qui dupliquent des capacités ou dépendent de technologies non maintenues, et signaler les risques.", "Travailler avec les architectes de solutions et les responsables cliniques pour comprendre comment les parcours de soins utilisent les systèmes.", "Orienter les architectes de solutions sur la manière dont les conceptions s'inscrivent dans l'architecture du domaine." ], "qualifications": [ "Une expérience significative de l'architecture, de l'analyse ou de la conception technique dans une organisation complexe, d'un niveau équivalent à un master.", "Une connaissance d'un cadre d'architecture d'entreprise, comme TOGAF, ou une expérience équivalente." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 6), car les annonces du secteur de la santé situent ce rôle en bande 8a. Les connaissances, l'analyse, la planification, les politiques et la liberté d'action sont cotées selon le profil de la bande 8a, car l'emploi façonne les architectures cibles et conseille les autorités de conception de tout un domaine.", "selfAssessmentFile": "enterprise-architect--band-8a--enterprise-architect.tsv" }, { "id": "senior-enterprise-architect", "slug": "architecte-d-entreprise-senior", "title": "Architecte d'entreprise senior", "band": "8b", "summary": "", "pcfLevel": "Senior enterprise architect", "pcfLevelDescription": "A senior enterprise architect supports lead architects in ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with stakeholders across domains or enterprises\n- identify opportunities for improvement\n- support a community or team\n- use best practice\n- use emerging technologies and approaches\n- play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals\n- identify influences or risks\n- play a part in successful delivery of the long-term strategy", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Élaborer les architectures cibles et les feuilles de route de transition d'un ou de plusieurs domaines de l'organisation.", "Façonner les études d'opportunité pour que les investissements s'inscrivent dans l'architecture cible et réutilisent les plateformes partagées.", "Diriger les revues d'architecture en autorité de conception et faire des recommandations sur les propositions importantes.", "Planifier le remplacement ou le retrait des systèmes cliniques et de gestion anciens, y compris la migration des données et les risques de sécurité.", "Veiller à ce que les besoins d'interopérabilité, de sécurité et de gouvernance de l'information soient intégrés aux feuilles de route.", "Accompagner et orienter les architectes d'entreprise et de solutions." ], "qualifications": [ "Une solide expérience de l'architecture d'entreprise ou de solutions dans plusieurs domaines.", "Une connaissance d'un cadre d'architecture d'entreprise, comme TOGAF, ou une expérience équivalente." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 622, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8b. La planification est au niveau 5 pour les feuilles de route à long terme qui touchent toute l'organisation ; les connaissances sont au niveau 8 pour la connaissance des architectures métier, de l'information, des applications et des technologies.", "selfAssessmentFile": "enterprise-architect--band-8b--senior-enterprise-architect.tsv" }, { "id": "lead-enterprise-architect", "slug": "architecte-d-entreprise-référent", "title": "Architecte d'entreprise référent", "band": "8c", "summary": "", "pcfLevel": "Lead enterprise architect", "pcfLevelDescription": "A lead enterprise architect plays a high level role in ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across enterprises, and seek opportunities for improvement\n- support at least one community or team, or a combination of both\n- find and use best practice and emerging technologies and approaches\n- lead teams including enterprise architects and help them understand how to deliver the team’s objectives to meet organisational goals\n- horizon scan for influences or risks\n- support successful delivery of the long-term strategy\n- take a leading role in the overall direction of business and digital capabilities", "civilServiceGrades": "G7/G6", "responsibilities": [ "Être responsable de l'architecture d'entreprise d'une partie importante de l'organisation, comme les systèmes cliniques ou l'infrastructure partagée.", "Présider ou diriger l'autorité de conception d'architecture et fixer les normes que les projets doivent respecter.", "Conseiller les directeurs sur les priorités d'investissement, la stratégie fournisseurs et les risques technologiques.", "Travailler avec les organisations partenaires pour aligner les architectures le long des parcours de soins et des dossiers partagés.", "Diriger et faire progresser les architectes d'entreprise et faire grandir la communauté de pratique de l'architecture." ], "qualifications": [ "Une solide expérience de l'architecture d'entreprise dans une organisation complexe." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 658, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 8b), car les annonces du secteur de la santé situent ce rôle en bande 8c. Les ressources d'information sont au niveau 6, car l'emploi gère l'architecture des systèmes d'information d'une partie importante de l'organisation ; les politiques et les personnes dépassent le profil de la bande 8b, car il fixe des normes pour tous les projets et dirige les architectes d'entreprise.", "selfAssessmentFile": "enterprise-architect--band-8c--lead-enterprise-architect.tsv" }, { "id": "principal-enterprise-architect", "slug": "architecte-d-entreprise-principal", "title": "Architecte d'entreprise principal", "band": "8d", "summary": "", "pcfLevel": "Principal enterprise architect", "pcfLevelDescription": "A principal enterprise architect leads at the highest level and is responsible for ensuring the strategy is developed, agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across enterprises, and actively seek opportunities for improvement\n- support multiple communities and teams\n- find and use best practice\n- find and use emerging technologies and approaches\n- inspire other enterprise architects and help them understand how to meet organisational goals\n- horizon scan for external influences or risks\n- support successful delivery of the long-term strategy\n- be responsible for the overall direction of business and digital capabilities\n- be responsible for the creation, maintenance and consumption of a Digital Twin", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la vision, les principes et la stratégie d'architecture d'entreprise de l'organisation, alignés sur sa stratégie de santé et de soins.", "Conseiller l'équipe de direction et le conseil d'administration sur l'architecture, les risques et la valeur des grands investissements numériques.", "Diriger la pratique, la gouvernance et les normes d'architecture de l'organisation.", "Représenter l'organisation dans les instances interorganisations d'architecture et d'interopérabilité.", "Développer la capacité d'architecture de toute l'organisation, y compris le recrutement et les parcours de carrière." ], "qualifications": [ "Une solide expérience de la direction de l'architecture d'entreprise entre organisations." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enterprise-architecture", "slug": "pcf-enterprise-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 703, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 8c), car les annonces du secteur de la santé situent ce rôle en bande 8d. Les politiques et la liberté d'action sont au niveau 6, car l'emploi porte la responsabilité institutionnelle de la vision, des principes et de la stratégie d'architecture de l'organisation.", "selfAssessmentFile": "enterprise-architect--band-8d--principal-enterprise-architect.tsv" } ], "sources": [] }, { "id": "solution-architect", "slug": "architecte-de-solutions", "title": "Architecte de solutions", "family": "architecture", "summary": "Les architectes de solutions conçoivent le fonctionnement de bout en bout d'un service nouveau ou modifié, des besoins des utilisateurs et des parcours cliniques aux applications, aux données, aux intégrations, à l'hébergement et à la sécurité. Ils veillent à ce que chaque solution s'inscrive dans l'architecture de l'organisation, réponde à ses besoins de sécurité, de confidentialité et d'interopérabilité, et puisse être développée, exploitée et maintenue à un coût raisonnable.", "healthContext": [ "Les solutions combinent souvent des systèmes cliniques achetés, des services internes et des plateformes partagées, c'est pourquoi les architectes doivent concevoir au-delà des frontières entre fournisseurs.", "Les choix de conception peuvent introduire des dangers cliniques, comme des résultats perdus ou un mauvais rapprochement des patients, c'est pourquoi les conceptions de solutions alimentent le dossier de sécurité clinique.", "Chaque nouveau flux d'informations sur les patients a besoin d'une base légale et d'une analyse d'impact relative à la protection des données, c'est pourquoi les architectes travaillent étroitement avec la gouvernance de l'information.", "L'interopérabilité avec les autres organisations de santé et de soins, au moyen de normes comme HL7 FHIR, est généralement une exigence centrale.", "Certaines solutions comprennent des logiciels qui sont des dispositifs médicaux, ce qui change les exigences de conception, d'assurance et de fournisseurs." ], "pcfRole": { "name": "Solution architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/solution-architect/", "description": "A solution architect designs solutions for problems that affect the organisation.\n\nIn this role, you will:\n- ensure a problem and the desired outcomes are properly defined\n- ensure the scope of a solution meets the organisation's requirements\n- stay up to date on technology trends and approaches\n- understand organisational objectives and external drivers, for example, legislation or financial constraints\n- work with others to develop business and technical strategies\n- work within business and technical constraints\n- design and document solutions so they can be implemented by the organisation\n- comply with standards and governance\n- communicate and work effectively with stakeholders\n- manage risks and decisions in a transparent way", "family": "Architecture" }, "esco": [ "e1c72b5f-4c5c-487c-a6df-e84b64a51dae" ], "levels": [ { "id": "associate-solution-architect", "slug": "architecte-de-solutions-adjoint", "title": "Architecte de solutions adjoint", "band": "7", "summary": "", "pcfLevel": "Associate solution architect", "pcfLevelDescription": "An associate solution architect supports other solution architects to design solutions. You will usually work under supervision.\n\nAt this role level, you will:\n- support the design of solutions by working with stakeholders\n- help your team achieve its objectives", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Recueillir les exigences des équipes produit, des cliniciens et des fournisseurs pour éclairer les conceptions de solutions.", "Dessiner les schémas de l'état actuel et cible, comme les vues de contexte, de flux de données et d'intégration.", "Rédiger des parties de conceptions de solutions et de registres de décisions sous supervision.", "Vérifier les conceptions au regard des normes d'architecture et des exigences de sécurité et de gouvernance de l'information.", "Aider à préparer les conceptions pour leur examen en autorité de conception." ], "qualifications": [ "Des connaissances spécialisées en conception de solutions, de niveau master ou une expérience équivalente.", "Une expérience de l'analyse, du développement ou de la conception technique." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 483, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 6), car les annonces du secteur de la santé situent ce rôle en bande 7. Les connaissances sont cotées au niveau master ou équivalent, car l'emploi conçoit à travers les applications, les données, l'intégration et la sécurité.", "selfAssessmentFile": "solution-architect--band-7--associate-solution-architect.tsv" }, { "id": "solution-architect", "slug": "architecte-de-solutions", "title": "Architecte de solutions", "band": "8a", "summary": "", "pcfLevel": "Solution architect", "pcfLevelDescription": "A solution architect is responsible for a single solution. They usually work independently on solutions where risk is low. They also often support or contribute to work led by more senior solution architects.\n\nAt this role level, you will:\n- build relationships with stakeholders across different business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- follow best practice for solution design\n- use emerging technologies and approaches\n- help your team achieve its objective", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir des solutions de bout en bout pour des services à moindre risque, comme des outils pour le personnel ou des services simples pour les patients.", "Comparer les options, y compris l'achat, le développement et la réutilisation de plateformes partagées, et en recommander une avec des raisons claires.", "Concevoir les intégrations, les flux de données et la gestion des identités et des accès de la solution, avec des normes ouvertes lorsqu'elles existent.", "Contribuer à l'identification des dangers et aux analyses d'impact relatives à la protection des données de la solution.", "Présenter les conceptions en autorité de conception et accompagner les équipes de livraison jusqu'à la mise en service.", "Accompagner les architectes de solutions adjoints et relire leur travail." ], "qualifications": [ "Une expérience significative de la conception de solutions ou de l'ingénierie logicielle, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8a. La planification, les politiques et la liberté d'action sont cotées au-dessus du profil de la bande 7, car l'emploi est responsable de conceptions de bout en bout et recommande des options aux autorités de conception.", "selfAssessmentFile": "solution-architect--band-8a--solution-architect.tsv" }, { "id": "senior-solution-architect", "slug": "architecte-de-solutions-senior", "title": "Architecte de solutions senior", "band": "8b", "summary": "", "pcfLevel": "Senior solution architect", "pcfLevelDescription": "A senior solution architect is responsible for a single, more complex, solution. They usually work on solutions where the risk is moderate. They may lead and coach other solution architects.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across different business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- support multiple architecture projects\n- find and use emerging technologies and approaches\n- support others to follow best practice for solution architecture", "civilServiceGrades": "G7", "responsibilities": [ "Concevoir des solutions complexes à risque modéré, comme des systèmes cliniques ou des services utilisés par plusieurs organisations.", "Diriger l'évaluation technique des produits des fournisseurs lors des achats, y compris l'interopérabilité, la sécurité et la sécurité clinique.", "Concevoir pour la résilience et la continuité d'activité lorsque la solution soutient les soins jour et nuit.", "Travailler avec les responsables de la sécurité clinique pour que les décisions de conception et les mesures de maîtrise des risques figurent dans le dossier de sécurité.", "Accompagner d'autres architectes de solutions et relire leur travail." ], "qualifications": [ "Une solide expérience de la conception de solutions complexes dans plusieurs disciplines, d'un niveau supérieur au master." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 604, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 8a), car les annonces du secteur de la santé situent ce rôle en bande 8b. Les connaissances sont cotées au niveau 8 pour la connaissance spécialisée de plusieurs disciplines, comme les applications, les données, l'intégration, la sécurité et la sécurité clinique.", "selfAssessmentFile": "solution-architect--band-8b--senior-solution-architect.tsv" }, { "id": "lead-solution-architect", "slug": "architecte-de-solutions-référent", "title": "Architecte de solutions référent", "band": "8c", "summary": "", "pcfLevel": "Lead solution architect", "pcfLevelDescription": "A lead solution architect is responsible for a group of solution architecture projects, or a single more complex area. They may lead teams of more junior solution architects.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across multiple business or technical areas in the organisation\n- be proactive in identifying opportunities to improve the organisation\n- support multiple architecture projects or programmes\n- find and use emerging technologies and approaches\n- develop best practice for solution architecture", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'architecture de solutions d'un programme ou d'un domaine complexe, comme le remplacement du dossier patient informatisé.", "Veiller à ce que les solutions de tout le programme soient cohérentes, interopérables et alignées sur l'architecture cible.", "Conseiller les comités de programme sur les risques de conception, les dépendances, le choix des fournisseurs et les coûts.", "Garantir en autorité de conception les conceptions des autres architectes de solutions.", "Diriger et faire progresser une équipe d'architectes de solutions." ], "qualifications": [ "Une solide expérience de la direction de l'architecture de solutions de programmes complexes." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 655, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 8b), car les annonces du secteur de la santé situent ce rôle en bande 8c. La planification, les politiques et les personnes sont cotées au-dessus du profil de la bande 8b, car l'emploi planifie l'architecture de tout un programme et dirige une équipe d'architectes de solutions.", "selfAssessmentFile": "solution-architect--band-8c--lead-solution-architect.tsv" }, { "id": "principal-solution-architect", "slug": "architecte-de-solutions-principal", "title": "Architecte de solutions principal", "band": "8d", "summary": "", "pcfLevel": "Principal solution architect", "pcfLevelDescription": "A principal solution architect can be responsible for a large programme or group of solution architecture projects, or a single, very complex or critical business area.\n\nAt this role level, you will:\n- lead teams of more junior solution architects\n- lead multiple architecture projects or programmes\n- build relationships with senior stakeholders across multiple business or technical areas in the organisation and its partners\n- be proactive in identifying opportunities to improve the organisation and its partners\n- work with technology partners to inform their roadmaps\n- take a leading role in the overall direction of business and digital capabilities\n- inspire other architects and help them understand how to meet organisational goals", "civilServiceGrades": "G6", "responsibilities": [ "Diriger l'architecture de solutions des programmes les plus importants ou les plus critiques de l'organisation.", "Fixer les normes, les modèles et les méthodes d'architecture de solutions de l'organisation.", "Conseiller les directeurs et les organisations partenaires sur la conception de services de santé et de soins critiques et partagés.", "Arbitrer les conflits de conception les plus difficiles entre programmes, fournisseurs et organisations partenaires.", "Diriger la pratique d'architecture de solutions et faire progresser ses membres." ], "qualifications": [ "Une solide expérience de la direction de l'architecture de solutions dans plusieurs programmes ou organisations." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "expert", "levelNumber": 4 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-perspective", "slug": "pcf-commercial-perspective", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-definition-and-shaping", "slug": "pcf-problem-definition-and-shaping", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 699, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 8c), car les annonces du secteur de la santé situent ce rôle en bande 8d. La liberté d'action est au niveau 6, car l'emploi fixe les normes d'architecture de solutions de l'organisation ; les ressources financières et les personnes sont au niveau 4, car il dirige la pratique et son budget.", "selfAssessmentFile": "solution-architect--band-8d--principal-solution-architect.tsv" } ], "sources": [] }, { "id": "technical-architect", "slug": "architecte-technique", "title": "Architecte technique", "family": "architecture", "summary": "Les architectes techniques conçoivent la structure technique des services de santé numérique de l'organisation, c'est-à-dire les composants, les plateformes, l'hébergement, les modèles d'intégration et les qualités non fonctionnelles comme la sécurité, la performance et la résilience. Ils travaillent étroitement avec les développeurs et les ingénieurs DevOps, assurent le leadership technique des équipes de livraison et veillent à ce que les services soient construits pour durer et sûrs à exploiter.", "healthContext": [ "Les services cliniques ont souvent besoin d'une haute disponibilité et d'une reprise rapide, c'est pourquoi les conceptions techniques doivent prévoir les défaillances et le fonctionnement en mode dégradé.", "Les conceptions doivent protéger par défaut les informations de santé confidentielles par le chiffrement, le contrôle d'accès et la traçabilité.", "Les services se connectent à de nombreux systèmes cliniques et plateformes partagées, souvent par des API HL7 FHIR et la messagerie, c'est pourquoi les modèles d'intégration sont au cœur de la conception.", "Les choix de conception technique, comme le cache, les nouvelles tentatives et la gestion des heures, peuvent créer des dangers cliniques, c'est pourquoi les architectes contribuent aux dossiers de sécurité.", "Les systèmes cliniques anciens et les dispositifs médicaux peuvent contraindre les choix de technologie, de réseau et d'hébergement." ], "pcfRole": { "name": "Technical architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/technical-architect/", "description": "A technical architect provides technical leadership and architectural design.", "family": "Architecture" }, "esco": [ "d0aa0792-4345-474b-9365-686cf4869d2e", "2fb96c6c-8d0b-4ef0-b1ee-3e493305e4eb" ], "levels": [ { "id": "associate-technical-architect", "slug": "architecte-technique-adjoint", "title": "Architecte technique adjoint", "band": "6", "summary": "", "pcfLevel": "Associate technical architect", "pcfLevelDescription": "An associate technical architect supports technical architects in putting forward designs as solutions to technology challenges, usually under supervision.\n\nAt this role level, you will:\n- work closely with developers when designing appropriate solutions\n- have an understanding of the overall strategy and how your work supports it", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Dessiner des schémas techniques et documenter les composants, l'hébergement et les intégrations des services existants.", "Étudier des options technologiques et en résumer les avantages et les inconvénients, avec un accompagnement.", "Travailler avec les développeurs pour vérifier que les réalisations suivent les conceptions et les modèles convenus.", "Consigner les décisions techniques et tenir à jour les documents de conception." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente en ingénierie logicielle ou d'infrastructure.", "Des connaissances spécialisées en conception technique, de niveau diplôme de troisième cycle ou une expérience équivalente." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 5), car les annonces du secteur de la santé situent ce rôle en bande 6. Les connaissances sont cotées au niveau diplôme de troisième cycle, et les ressources d'information au niveau 5, car l'emploi conçoit des parties de systèmes d'information importants.", "selfAssessmentFile": "technical-architect--band-6--associate-technical-architect.tsv" }, { "id": "technical-architect", "slug": "architecte-technique", "title": "Architecte technique", "band": "7", "summary": "", "pcfLevel": "Technical architect", "pcfLevelDescription": "A technical architect is responsible for the design and build of technical architecture.\n\nAt this role level, you will:\n- undertake structured analysis of technical issues, translating this analysis into technical designs that describe a solution\n- be consulted about design and provide design patterns\n- identify deeper issues that need fixing\n- look for opportunities to collaborate and reuse components, communicating with both technical and non-technical stakeholders", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir l'architecture technique d'un service, y compris les composants, l'hébergement, l'intégration et la sécurité.", "Fournir des modèles de conception aux équipes de livraison et relire leurs conceptions techniques et la structure de leur code.", "Définir avec les propriétaires de service les exigences non fonctionnelles, comme les objectifs de disponibilité, de performance et de reprise.", "Repérer la dette technique et les technologies non maintenues, et planifier leur correction.", "Identifier les dangers techniques et leurs mesures de maîtrise pour le dossier de sécurité clinique." ], "qualifications": [ "Des connaissances spécialisées en architecture technique, de niveau master ou une expérience équivalente.", "Une expérience de la conception ou du développement de logiciels ou d'infrastructures en production." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Placé en bande 7, comme le propose le grade du UK GDaD PCF, en accord avec les annonces du secteur de la santé pour ce rôle. Les connaissances sont cotées au niveau master ou équivalent pour la connaissance spécialisée de toute l'architecture technique.", "selfAssessmentFile": "technical-architect--band-7--technical-architect.tsv" }, { "id": "senior-technical-architect", "slug": "architecte-technique-senior", "title": "Architecte technique senior", "band": "8a", "summary": "", "pcfLevel": "Senior technical architect", "pcfLevelDescription": "A senior technical architect works on large or multiple pieces of work that are complex or risky.\n\nAt this role level, you will:\n- define strategy and be central to assuring services\n- regularly collaborate and find agreement with senior stakeholders, providing direction and challenge\n- be proactive in identifying problems and translating these into non-technical descriptions that can be widely understood\n- mentor and coach junior colleagues", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la conception technique de services importants, complexes ou à haut risque, comme les systèmes cliniques et les plateformes d'intégration partagées.", "Fixer l'orientation technique d'une ou de plusieurs équipes de livraison et remettre en cause les conceptions qui ajoutent du risque.", "Concevoir pour la résilience, la reprise après sinistre et une exploitation sûre, et vérifier que les équipes les testent.", "Expliquer en langage clair les risques et les compromis techniques aux propriétaires de service, aux responsables cliniques et aux parties prenantes de haut niveau.", "Accompagner les architectes techniques et les développeurs seniors." ], "qualifications": [ "Une expérience significative de la conception technique de services complexes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8a. La planification, les politiques et la liberté d'action sont cotées au-dessus du profil de la bande 7, car l'emploi fixe l'orientation technique de plusieurs équipes avec peu de supervision.", "selfAssessmentFile": "technical-architect--band-8a--senior-technical-architect.tsv" }, { "id": "lead-technical-architect", "slug": "architecte-technique-référent", "title": "Architecte technique référent", "band": "8b", "summary": "", "pcfLevel": "Lead technical architect", "pcfLevelDescription": "A lead technical architect works with multiple projects or teams on problems that require broad architectural thinking.\n\nAt this role level, you will:\n- be responsible for leading the technical design of systems and services, justifying and communicating design decisions\n- assure other services and system quality, ensuring the technical work fits into the broader strategy for government\n- explore the benefits of cross-government alignment\n- provide mentoring within teams\n- provide leadership to other architects", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'architecture technique de plusieurs services ou équipes, en fixant des modèles et des normes communs.", "Garantir en autorité de conception la qualité technique des conceptions, y compris la sécurité, la résilience et l'interopérabilité.", "Façonner la feuille de route technologique de l'organisation avec les architectes d'entreprise et les responsables de l'ingénierie.", "Conseiller la direction sur les choix technologiques, l'investissement dans les plateformes et le risque technique.", "Diriger et faire progresser les architectes techniques." ], "qualifications": [ "Une solide expérience de la direction de l'architecture technique de services complexes." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "technical-architect--band-8b--lead-technical-architect.tsv" }, { "id": "principal-technical-architect", "slug": "architecte-technique-principal", "title": "Architecte technique principal", "band": "8c", "summary": "", "pcfLevel": "Principal technical architect", "pcfLevelDescription": "A principal technical architect leads at the highest level and is responsible for making sure the strategy is agreed and followed.\n\nAt this role level, you will:\n- network and communicate with senior stakeholders across organisations\n- proactively seek opportunities for digital transformation\n- support multiple teams, finding and using best practice and emerging technologies\n- inspire other architects and help them understand how to deliver the goals of the organisation\n- be responsible for governance, solving complex and high risk issues or delivering architecture design", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la stratégie, les principes et les normes d'architecture technique de l'organisation.", "Gouverner la conception technique dans toute l'organisation, y compris l'autorité de conception technique.", "Conseiller l'équipe de direction sur les grandes décisions technologiques, comme la stratégie d'hébergement et la consolidation des plateformes.", "Représenter l'organisation dans les communautés techniques et de normalisation interorganisations.", "Inspirer et faire progresser les architectes de toute l'organisation." ], "qualifications": [ "Une solide expérience de la direction de l'architecture technique dans plusieurs équipes ou organisations." ], "skills": [ { "id": "pcf:architect-for-the-whole-context", "slug": "pcf-architect-for-the-whole-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:architecture-communication", "slug": "pcf-architecture-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-architectural-decisions", "slug": "pcf-making-architectural-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategy-design", "slug": "pcf-strategy-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-design-throughout-the-life-cycle", "slug": "pcf-technical-design-throughout-the-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "technical-architect--band-8c--principal-technical-architect.tsv" } ], "sources": [] }, { "id": "data-architect", "slug": "architecte-de-données", "title": "Architecte de données", "family": "architecture", "summary": "Les architectes de données conçoivent la manière dont l'organisation structure, stocke, transfère et gouverne ses données de santé et de soins, pour qu'elles puissent être utilisées en sécurité pour les soins directs, la planification des services et la recherche. Ils conçoivent des modèles de données, des plateformes et des flux de données, fixent des normes de données et veillent à préserver de bout en bout le sens clinique, la qualité et la confidentialité.", "healthContext": [ "Les données de santé doivent garder leur sens clinique, c'est pourquoi les modèles de données utilisent des terminologies cliniques comme SNOMED CT et des classifications comme la CIM.", "Les données utilisées pour les soins directs et celles utilisées pour la planification ou la recherche reposent sur des bases légales différentes, c'est pourquoi les architectes conçoivent pour la séparation, la désidentification et l'accès contrôlé.", "Les données proviennent de nombreux systèmes cliniques et de soins de qualité variable, c'est pourquoi les architectes conçoivent pour les contrôles de qualité des données, le rapprochement des patients et la traçabilité.", "Les dossiers de soins partagés et l'échange de données reposent sur des modèles communs, comme les ressources HL7 FHIR et des jeux de données nationaux ou internationaux convenus.", "Les dossiers doivent être conservés longtemps, c'est pourquoi les conceptions doivent prévoir l'archivage et l'accès aux données historiques." ], "pcfRole": { "name": "Data architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-architect/", "description": "A data architect sets the vision for the organisation’s use of data, through data design, to ensure that data is managed properly and meets the organisation’s needs.", "family": "Architecture" }, "esco": [ "8d9ec84d-cf2d-4179-87bc-335cda54a427", "1562c7a3-c7d9-419d-b9b6-db26610bcf84" ], "levels": [ { "id": "data-architect", "slug": "architecte-de-données", "title": "Architecte de données", "band": "8a", "summary": "", "pcfLevel": "Data architect", "pcfLevelDescription": "A data architect designs and builds data models to fulfil the strategic data needs of the organisation, as defined by chief data architects.\n\nAt this role level, you will:\n- design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy\n- provide input into data dictionaries\n- define and maintain the data technology architecture, including metadata, integration and business intelligence or data warehouse architecture", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir des modèles de données logiques et physiques pour les données cliniques et opérationnelles, avec des terminologies cliniques si nécessaire.", "Concevoir des flux de données et des composants de la plateforme de données, comme les couches d'entrepôt, de lakehouse et d'intégration.", "Définir les métadonnées, les entrées du dictionnaire de données et la traçabilité des jeux de données de votre domaine.", "Concevoir la désidentification et les contrôles d'accès pour que les données ne servent qu'à leur finalité licite.", "Travailler avec les collègues de la qualité des données et du codage clinique pour corriger les causes structurelles des données de mauvaise qualité.", "Orienter les ingénieurs et les analystes de données sur les modèles et les normes de données." ], "qualifications": [ "Une expérience significative de la modélisation des données et de la conception de plateformes de données, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8a. La planification, les politiques et la liberté d'action sont cotées au-dessus du profil de la bande 7, car l'emploi conçoit des plateformes et des contrôles de données utilisés par de nombreux services.", "selfAssessmentFile": "data-architect--band-8a--data-architect.tsv" }, { "id": "senior-data-architect", "slug": "architecte-de-données-senior", "title": "Architecte de données senior", "band": "8b", "summary": "", "pcfLevel": "Senior data architect", "pcfLevelDescription": "A senior data architect delivers the vision for the organisation as set by the chief data architect.\n\nAt this role level, you will:\n- design data models and metadata systems\n- help chief data architects to interpret an organisation’s needs\n- provide oversight and advice to other data architects who are designing and producing data artefacts\n- design and support the management of data dictionaries\n- make sure that your teams are working to the standards set for the organisation by the chief data architects\n- work with technical architects to make sure that an organisation’s systems are designed in accordance with the appropriate data architecture", "civilServiceGrades": "G7/G6", "responsibilities": [ "Concevoir l'architecture de données d'un domaine important, comme le dossier de soins partagé ou la plateforme d'analyse.", "Veiller à ce que les conceptions de données de toutes les équipes suivent les normes et les modèles de données de l'organisation.", "Concevoir le partage des données avec les organisations partenaires, y compris les normes, les contrôles et les accords de partage.", "Conseiller les collègues de la gouvernance de l'information et de la sécurité clinique sur les risques liés aux données des nouvelles conceptions.", "Relire et orienter le travail des architectes de données." ], "qualifications": [ "Une solide expérience de l'architecture de données pour des organisations complexes." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "data-architect--band-8b--senior-data-architect.tsv" }, { "id": "chief-data-architect", "slug": "architecte-de-données-en-chef", "title": "Architecte de données en chef", "band": "8c", "summary": "", "pcfLevel": "Chief data architect", "pcfLevelDescription": "A chief data architect sets the vision for the organisation’s use of data as directed by the appropriate governance body.\n\nAt this role level, you will:\n- oversee the design of multiple data models and have a broad understanding of how each model fulfils the needs of the organisation\n- be accountable for supporting and aligning to the organisation’s data strategy\n- champion data architecture both internally and through collaborating and communicating at the most senior levels across government\n- set the standards and ways of working for the data architecture community\n- be accountable for assuring data models at the level of a project or enterprise\n- provide advice to project teams and oversee the management of the full data product life cycle\n- be responsible for ensuring that the organisation’s systems are designed in accordance with the enterprise data architecture", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la vision et la feuille de route de l'architecture de données de l'organisation, conformément à sa stratégie de données.", "Être responsable du modèle de données d'entreprise, des normes de données et du dictionnaire de données de l'organisation.", "Conseiller l'équipe de direction et les instances de gouvernance des données sur l'architecture de données, ses risques et les investissements.", "Représenter l'organisation dans les travaux interorganisations de normes de données et d'interopérabilité.", "Diriger la pratique d'architecture de données et faire progresser ses membres." ], "qualifications": [ "Une solide expérience de la direction de l'architecture de données entre organisations." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-data", "slug": "pcf-communicating-data", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance-data-architect", "slug": "pcf-data-governance-data-architect", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "data-architect--band-8c--chief-data-architect.tsv" } ], "sources": [] }, { "id": "security-architect", "slug": "architecte-de-sécurité", "title": "Architecte de sécurité", "family": "architecture", "summary": "Les architectes de sécurité conçoivent la sécurité des services de santé numérique de l'organisation, pour que les informations des patients restent confidentielles, exactes et disponibles quand les soins en ont besoin. Ils fixent les modèles et les mesures de sécurité, évaluent le risque de sécurité des nouvelles conceptions et des fournisseurs, et aident les équipes à prendre des décisions fondées sur le risque qui gardent les services à la fois sûrs et utilisables par les cliniciens et les patients.", "healthContext": [ "Les organisations de santé sont des cibles fréquentes des rançongiciels et du vol de données, et une attaque peut arrêter les services cliniques, c'est pourquoi la disponibilité compte autant que la confidentialité.", "Les mesures de sécurité ne doivent pas entraver les soins urgents, c'est pourquoi les conceptions concilient une authentification forte et un accès rapide en milieu clinique.", "Les dispositifs médicaux connectés et les systèmes cliniques anciens ne peuvent souvent pas être corrigés rapidement, c'est pourquoi les architectes conçoivent des mesures compensatoires comme la segmentation.", "De nombreux membres du personnel, organisations partenaires et fournisseurs ont besoin d'accéder aux dossiers des patients, c'est pourquoi l'identité, le contrôle d'accès fondé sur les rôles et la traçabilité sont essentiels.", "Les conceptions de sécurité doivent soutenir les obligations de gouvernance de l'information et les normes de sécurité publiées, comme ISO/IEC 27001." ], "pcfRole": { "name": "Security architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/security-architect/", "description": "A security architect designs and builds secure solutions.", "family": "Architecture" }, "esco": [ "e1c72b5f-4c5c-487c-a6df-e84b64a51dae", "7754d570-9519-48c2-b1c9-8e165f8bca0f" ], "levels": [ { "id": "security-architect", "slug": "architecte-de-sécurité", "title": "Architecte de sécurité", "band": "8a", "summary": "", "pcfLevel": "Security architect", "pcfLevelDescription": "A security architect creates and designs security for a system or service, maintains security documentation and develops architecture patterns and security approaches to new technologies.\n\nAt this role level, you will:\n- recommend security controls and identify solutions that support a business objective\n- provide specialist advice and recommend approaches across teams and various stakeholders\n- communicate widely with other stakeholders\n- advise on important security-related technologies and assess the risk associated with proposed changes\n- inspire and influence others to execute security principles\n- help review other people’s work", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Concevoir des mesures de sécurité pour les services et les systèmes, y compris l'identité, le chiffrement, la journalisation et la protection du réseau.", "Évaluer la sécurité des nouvelles conceptions et des produits des fournisseurs, et consigner les risques et les mesures recommandées.", "Élaborer des modèles de sécurité que les équipes de livraison peuvent réutiliser, comme pour la connexion des patients et l'authentification unique du personnel.", "Conseiller sur les mesures compensatoires pour les dispositifs médicaux et les systèmes cliniques anciens difficiles à mettre à jour.", "Travailler avec les collègues de la gouvernance de l'information et de la sécurité clinique pour évaluer ensemble les risques de sécurité, de confidentialité et de sécurité clinique.", "Accompagner les ingénieurs sécurité et les autres architectes en conception sécurisée." ], "qualifications": [ "Une expérience significative de l'architecture ou de l'ingénierie de sécurité, d'un niveau équivalent à un master.", "Une certification de sécurité reconnue ou une expérience équivalente." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 6), car les annonces du secteur de la santé situent ce rôle en bande 8a. L'analyse et la liberté d'action sont cotées au-dessus du profil de la bande 7, car l'emploi conçoit la sécurité de systèmes cliniques critiques avec peu de supervision.", "selfAssessmentFile": "security-architect--band-8a--security-architect.tsv" }, { "id": "lead-security-architect", "slug": "architecte-de-sécurité-référent", "title": "Architecte de sécurité référent", "band": "8b", "summary": "", "pcfLevel": "Lead security architect", "pcfLevelDescription": "A lead security architect undertakes complex work of a high risk level, often working on several projects.\n\nAt this role level, you will:\n- interact with senior stakeholders across departments\n- reach and influence a wide range of people across larger teams and communities\n- research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate design decisions\n- develop vision, principles and strategy for security architects for one project or technology\n- work out subtle security needs\n- understand the impact of decisions, balancing requirements and deciding between approaches\n- produce particular patterns and support quality assurance\n- be the point of escalation for architects in lower grade roles\n- lead the technical design of systems and services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'architecture de sécurité de plusieurs projets à haut risque ou d'un domaine important, comme les systèmes cliniques ou l'hébergement en nuage.", "Fixer les principes et les normes de sécurité des conceptions de votre domaine et les garantir en autorité de conception.", "Conseiller les propriétaires de risques de haut niveau sur les risques de sécurité et les options pour les gérer.", "Concevoir la sécurité des données partagées avec les organisations partenaires et les fournisseurs.", "Diriger et faire progresser les architectes de sécurité." ], "qualifications": [ "Une solide expérience de l'architecture de sécurité de services complexes." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "expert", "levelNumber": 4 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "security-architect--band-8b--lead-security-architect.tsv" }, { "id": "principal-security-architect", "slug": "architecte-de-sécurité-principal", "title": "Architecte de sécurité principal", "band": "8c", "summary": "", "pcfLevel": "Principal security architect", "pcfLevelDescription": "A principal security architect works on services of high complexity and risk, making decisions to enable the business to achieve its needs.\n\nAt this role level, you will:\n- work on projects with high strategic impact, setting a strategy that can be used in the long term and across the breadth of the organisation\n- communicate with a broad range of senior stakeholders and be responsible for defining the vision, principles and strategy for security architects\n- recommend security design across several projects or technologies, up to an organisational or inter-organisational level\n- have a deep and evolving level of technical expertise, so you can act as an exemplar\n- make and influence important business and architectural decisions\n- research, identify, validate and adopt new technologies and methodologies\n- be a recognised expert and demonstrate this expertise by solving unprecedented issues and problems\n- further the profession, demonstrating and sharing best practice within and outside the organisation", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la vision, les principes et la stratégie d'architecture de sécurité de l'organisation.", "Conseiller l'équipe de direction et le conseil d'administration sur le risque de cybersécurité pour la prise en charge des patients et les services.", "Veiller à ce que la cyberrésilience, y compris la reprise après une attaque majeure, soit conçue dès le départ dans les services cliniques critiques.", "Représenter l'organisation dans les communautés interorganisations de cybersécurité et de normalisation.", "Diriger la pratique d'architecture de sécurité et faire progresser ses membres." ], "qualifications": [ "Une solide expérience de la direction de l'architecture de sécurité entre organisations." ], "skills": [ { "id": "pcf:analysis", "slug": "pcf-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communication-security-architect", "slug": "pcf-communication-security-architect", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:research-and-innovation", "slug": "pcf-research-and-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-security-implications-of-transformation", "slug": "pcf-understanding-security-implications-of-transformation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "expert", "levelNumber": 4 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "3", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 662, "jobEvaluationNotes": "", "selfAssessmentFile": "security-architect--band-8c--principal-security-architect.tsv" } ], "sources": [] }, { "id": "network-architect", "slug": "architecte-réseau", "title": "Architecte réseau", "family": "architecture", "summary": "Les architectes réseau conçoivent les réseaux locaux, étendus, sans fil et en nuage qui relient les sites, le personnel, les systèmes cliniques et les dispositifs médicaux de l'organisation. Ils veillent à ce que les réseaux soient assez rapides, résilients et sécurisés pour des soins qui ne s'arrêtent jamais, et planifient leur évolution à mesure que les services passent au nuage et se connectent aux organisations partenaires.", "healthContext": [ "Les systèmes cliniques, la téléphonie et les dispositifs médicaux dépendent du réseau, et une panne peut arrêter les soins, c'est pourquoi les conceptions ont besoin de résilience et d'une bascule testée.", "Les réseaux transportent souvent des dispositifs médicaux connectés difficiles à corriger, c'est pourquoi les architectes conçoivent la segmentation et la supervision pour les protéger.", "Le personnel travaille dans les hôpitaux, les consultations, les structures de proximité et au domicile des patients, c'est pourquoi les conceptions doivent permettre un accès mobile et à distance sécurisé.", "Les réseaux se connectent à des réseaux partagés de santé et de soins et à des organisations partenaires, qui fixent leurs propres exigences de connexion et de sécurité.", "Les changements dans les zones cliniques demandent une planification soigneuse autour des soins, par exemple en programmant les travaux en dehors des périodes chargées." ], "pcfRole": { "name": "Network architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/network-architect/", "description": "A network architect is responsible for network designs and specifications, including cloud networks.", "family": "Architecture" }, "esco": [ "e0b544dd-b621-4126-a55e-054af25c6ea0" ], "levels": [ { "id": "associate-network-architect", "slug": "architecte-réseau-adjoint", "title": "Architecte réseau adjoint", "band": "6", "summary": "", "pcfLevel": "Associate network architect", "pcfLevelDescription": "An associate network architect works with network architects on designs and specifications, with guidance.\n\nAt this role level, you will:\n- be aware and knowledgeable of new technology solutions and produce network design policy\n- draft recommendations for network support, creating and maintaining network plans and planning infrastructure runs\n- ensure designs meet SLAs (service level agreements) and develop an understanding of common tools\n- have an understanding of one or two of the following network technologies: LAN (local area network), WAN (wide area network), wifi, data centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, network specific security and remote access technologies and approaches\n- collaborate with engineers to ensure systems are practically designed", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Rédiger des conceptions, des schémas et des spécifications réseau avec l'accompagnement des architectes réseau.", "Visiter les sites et recueillir les besoins des zones cliniques, y compris la couverture sans fil et les connexions des appareils.", "Tenir à jour les registres de la topologie, de l'adressage et des appareils connectés du réseau.", "Vérifier que les conceptions respectent les niveaux de service et les normes de sécurité avant leur examen." ], "qualifications": [ "Une licence en informatique ou en réseaux, une qualification réseau reconnue ou une expérience équivalente.", "Des connaissances spécialisées en conception de réseaux, de niveau diplôme de troisième cycle ou une expérience équivalente." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 5), car les annonces du secteur de la santé situent ce rôle en bande 6. Les connaissances sont cotées au niveau diplôme de troisième cycle, et les ressources d'information au niveau 5, car l'emploi conçoit des parties du réseau dont dépendent des systèmes d'information importants.", "selfAssessmentFile": "network-architect--band-6--associate-network-architect.tsv" }, { "id": "network-architect", "slug": "architecte-réseau", "title": "Architecte réseau", "band": "7", "summary": "", "pcfLevel": "Network architect", "pcfLevelDescription": "A network architect has responsibility for network designs and specifications to support business strategies using common tools.\n\nAt this role level, you will:\n- research new technologies and solutions, and ensure appropriate levels of assurance\n- plan, direct and co-ordinate activities, engaging with other stakeholders to manage and implement a programme\n- agree SLAs (service level agreements) and engage with third party vendors\n- have an understanding of most of the following network technologies: LAN (local area network), WAN (wide area network), wifi, data-centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, network-specific security and remote access technologies and approaches\n- coach and mentor associate network architects where appropriate\n- collaborate with engineers to ensure systems are practically designed", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir des solutions de réseaux locaux, étendus, sans fil et en nuage pour les sites et les services.", "Concevoir la segmentation du réseau pour les dispositifs médicaux, les systèmes cliniques et l'accès invité.", "Planifier avec les responsables de service les changements réseau dans les zones cliniques pour ne pas perturber les soins.", "Convenir des niveaux de service avec les fournisseurs et des exigences de connexion avec les réseaux partenaires.", "Évaluer les nouvelles technologies réseau et leur adéquation avec les normes de sécurité de l'organisation." ], "qualifications": [ "Des connaissances spécialisées en architecture réseau, de niveau master ou une expérience équivalente.", "Une expérience de la conception et du support de réseaux d'entreprise." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 6), car les annonces du secteur de la santé situent ce rôle en bande 7. Les connaissances sont cotées au niveau master ou équivalent pour la connaissance spécialisée des réseaux locaux, étendus, sans fil et en nuage.", "selfAssessmentFile": "network-architect--band-7--network-architect.tsv" }, { "id": "lead-network-architect", "slug": "architecte-réseau-référent", "title": "Architecte réseau référent", "band": "8a", "summary": "", "pcfLevel": "Lead network architect", "pcfLevelDescription": "A lead network architect is accountable for designs and networks representing their business area.\n\nAt this role level, you will:\n- be a point of escalation\n- actively input into governance forums that determine IT strategy\n- cascade messages, standards and best practice from other architecture teams and design authorities to the network architecture team\n- act as a subject matter expert for network architects\n- represent network architects internally and externally\n- have an understanding of all network technology including LAN (local area network), WAN (wide area network), wifi, data centre LAN, SD (software-defined) networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, and network specific security and remote access technologies and approaches\n- champion new technologies and solutions\n- coach and mentor network architects and associate network architects\n- be a strategic thinker who can communicate network concepts to technical and non-technical stakeholders", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Être responsable de l'architecture réseau de l'organisation, y compris ses sites, ses centres de données et ses connexions au nuage.", "Fixer les normes de conception réseau et garantir les conceptions en autorité de conception.", "Concevoir la résilience et la reprise du réseau pour les services cliniques critiques, et veiller à ce qu'elles soient testées.", "Conseiller sur l'investissement réseau, les contrats fournisseurs et les risques réseau des nouveaux services.", "Être le point d'escalade expert et orienter les autres architectes et ingénieurs réseau." ], "qualifications": [ "Une expérience significative de l'architecture réseau pour des organisations complexes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "expert", "levelNumber": 4 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "6", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 572, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8a. Les ressources d'information sont au niveau 6, car l'emploi est responsable de l'architecture réseau dont dépendent tous les systèmes d'information de l'organisation.", "selfAssessmentFile": "network-architect--band-8a--lead-network-architect.tsv" } ], "sources": [] }, { "id": "business-architect", "slug": "architecte-métier", "title": "Architecte métier", "family": "architecture", "summary": "Les architectes métier construisent une vision claire et cohérente de la manière dont l'organisation assure la santé et les soins, c'est-à-dire ses capacités, ses services, ses parcours de soins, ses processus et ses informations. Ils utilisent cette vision pour montrer où un changement est nécessaire, relier la stratégie aux programmes et veiller à ce que la transformation numérique améliore les soins aux patients et la vie professionnelle des cliniciens et du personnel soignant.", "healthContext": [ "Les parcours de soins traversent équipes, structures et organisations, c'est pourquoi les architectes métier modélisent les services du point de vue du patient, et pas seulement par service.", "Les changements de processus cliniques peuvent toucher la sécurité des patients et la charge de travail du personnel, c'est pourquoi les modèles sont construits avec les cliniciens et le personnel soignant et confrontés à la pratique réelle.", "La stratégie de santé et de soins est façonnée par les politiques publiques, la réglementation et les règles de financement, que les architectes doivent traduire en changements concrets de capacités.", "De nombreuses capacités sont partagées avec des organisations partenaires, c'est pourquoi les architectes aident à convenir de qui fait quoi et des flux d'information nécessaires." ], "pcfRole": { "name": "Business architect", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/business-architect/", "description": "A business architect develops an integrated view of an enterprise, such as a business area or organisation. They use this view to help their organisation put its strategy in place.\n\nIn this role, you will:\n- understand and apply business architectural principles, techniques, and tools to business challenges\n- ensure design work from projects and programmes aligns with strategy\n- ensure business change is implemented effectively to meet strategy\n- aggregate and disaggregate complex information from across your organisation\n- communicate complex information about the organisation to stakeholders", "family": "Architecture" }, "esco": [ "2bef94db-0088-4507-982a-2ca717529adb", "4b3201cb-ffc5-4f61-9fc3-5c0f0038fa5f" ], "levels": [ { "id": "trainee-business-architect", "slug": "architecte-métier-en-formation", "title": "Architecte métier en formation", "band": "6", "summary": "", "pcfLevel": "Trainee business architect", "pcfLevelDescription": "A trainee business architect supports the more senior business architect roles. They also receive training on the tasks they support so they can work on their own.\n\nAt this role level, you will:\n- develop your knowledge of the frameworks, practice, and principles of business architecture\n- work with other business architects to support the production of clear business architecture outputs\n- support during workshops and meetings with stakeholders in the organisation", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Apprendre les méthodes d'architecture métier, comme la modélisation des capacités, des chaînes de valeur et des processus, par la formation et la pratique.", "Recueillir des informations sur les services et les parcours de soins par des entretiens, des documents et l'observation.", "Rédiger des cartes de capacités et des modèles de processus avec l'accompagnement des architectes métier.", "Aider à animer des ateliers avec les cliniciens, le personnel soignant et les responsables, et en rédiger les résultats." ], "qualifications": [ "Une licence ou une expérience équivalente en gestion, en analyse ou dans une discipline voisine.", "Une formation spécialisée aux méthodes d'architecture métier, de niveau diplôme de troisième cycle ou une expérience équivalente." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 412, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 5), car les annonces du secteur de la santé situent ce rôle en bande 6. Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "business-architect--band-6--trainee-business-architect.tsv" }, { "id": "associate-business-architect", "slug": "architecte-métier-adjoint", "title": "Architecte métier adjoint", "band": "7", "summary": "", "pcfLevel": "Associate business architect", "pcfLevelDescription": "An associate business architect uses their knowledge and experience to address business scenarios. They continue to get support and training for their role.\n\nAt this role level, you will:\n- apply architectural methods following direction and wider strategy to produce outputs\n- break down complexity and produce clear outputs\n- explain complex business problems using clear language and artefacts\n- bring together disconnected information to inform decision making\n- recognise issues that cut across different areas of the organisation and present opportunities for improvement", "civilServiceGrades": "SEO", "responsibilities": [ "Modéliser les capacités, les services et les parcours de soins d'une partie de l'organisation.", "Analyser les modèles pour repérer les lacunes, les doublons et les points de friction pour les patients et le personnel.", "Rassembler les informations de différentes équipes et organisations pour éclairer les décisions de changement.", "Expliquer des problèmes de service complexes aux parties prenantes avec des modèles clairs et un langage simple.", "Tenir le référentiel d'architecture métier exact et relié aux modèles d'applications et de données." ], "qualifications": [ "Des connaissances spécialisées en architecture métier ou en analyse métier, de niveau master ou une expérience équivalente.", "Une expérience de l'analyse métier ou du design de services." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 483, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 6), car les annonces du secteur de la santé situent ce rôle en bande 7. Les connaissances sont cotées au niveau master ou équivalent, car l'emploi modélise et analyse des services et des parcours de soins entre équipes et organisations.", "selfAssessmentFile": "business-architect--band-7--associate-business-architect.tsv" }, { "id": "business-architect", "slug": "architecte-métier", "title": "Architecte métier", "band": "8a", "summary": "", "pcfLevel": "Business architect", "pcfLevelDescription": "A business architect uses their knowledge and experience to understand business scenarios, communicate the issues and recommend next steps. They support and guide other business architects.\n\nAt this role level, you will:\n- support executive level work and management of the business architecture practice\n- guide others in using appropriate business architectural tools and methods\n- understand and apply business architectural principles, techniques, and tools to business scenarios\n- create business architecture artefacts, including abstract representations of the organisation, knowing when to apply them\n- develop standard and scalable models to collect, aggregate, or disaggregate complex information", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Élaborer les architectures métier actuelles et cibles d'un domaine de service important, comme les soins urgents ou les services de proximité.", "Traduire la stratégie et les politiques en changements de capacités et en feuille de route de transformation.", "Vérifier que le périmètre des programmes et des projets s'inscrit dans l'architecture métier cible.", "Travailler avec les responsables cliniques pour évaluer l'effet des changements proposés sur les parcours de soins, la sécurité et la charge de travail du personnel.", "Orienter les autres architectes métier sur les méthodes et les outils." ], "qualifications": [ "Une expérience significative de l'architecture métier, de l'analyse métier ou du design de services, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Placé au-dessus de la proposition de grade du UK GDaD PCF (bande 7), car les annonces du secteur de la santé situent ce rôle en bande 8a. La planification, les politiques et la liberté d'action sont cotées au-dessus du profil de la bande 7, car l'emploi traduit la stratégie en feuille de route de transformation pour un domaine de service important.", "selfAssessmentFile": "business-architect--band-8a--business-architect.tsv" }, { "id": "lead-business-architect", "slug": "architecte-métier-référent", "title": "Architecte métier référent", "band": "8b", "summary": "", "pcfLevel": "Lead business architect", "pcfLevelDescription": "A lead business architect uses their expert knowledge and experience to direct the work addressing high level and complex business scenarios. They support and lead other business architects.\n\nAt this role level, you will:\n- be accountable for outputs produced by the business architecture team\n- lead and direct the application of architectural principles, methods, and tools to business scenarios\n- use architectural methods to form a view of the whole enterprise in a way that is easily understood by stakeholders\n- work with stakeholders at executive levels\n- provide overall direction, guidance, and definition of business architecture to support strategy\n- develop and maintain a strong business architecture capability through coaching, mentoring, and training", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger la pratique d'architecture métier et rendre compte de ses résultats.", "Tenir la vision d'ensemble des capacités, des services et des parcours de soins de l'organisation, et la rendre facile à comprendre.", "Conseiller les directeurs sur les priorités de changement et l'adéquation des portefeuilles d'investissement à la stratégie.", "Travailler avec les organisations partenaires pour convenir des capacités et des responsabilités partagées le long des parcours de soins.", "Diriger et faire progresser les architectes métier." ], "qualifications": [ "Une solide expérience de la direction de l'architecture métier dans une organisation complexe." ], "skills": [ { "id": "pcf:business-architecture", "slug": "pcf-business-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-and-guiding-decisions", "slug": "pcf-making-and-guiding-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:methods-and-tools", "slug": "pcf-methods-and-tools", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-design-and-business-change", "slug": "pcf-strategic-design-and-business-change", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 613, "jobEvaluationNotes": "", "selfAssessmentFile": "business-architect--band-8b--lead-business-architect.tsv" } ], "sources": [] }, { "id": "data-analyst", "slug": "analyste-de-données", "title": "Analyste de données", "family": "data", "summary": "Les analystes de données transforment les données de santé et de soins en informations qui aident les cliniciens, les responsables et les planificateurs à décider. Ils préparent, relient et analysent des données issues de sources cliniques, opérationnelles et déclarées par les patients, et les présentent dans des rapports, des tableaux de bord et des notes. Ils veillent à ce que leurs analyses soient exactes, reproductibles et traitent en sécurité les données confidentielles des patients.", "healthContext": [ "Une grande partie des données décrit des patients individuels, c'est pourquoi les analystes travaillent autant que possible sur des données pseudonymisées et vérifient le risque de divulgation des résultats avant leur diffusion.", "Les données de santé sont enregistrées avec des terminologies et des classifications cliniques comme SNOMED CT et la CIM, c'est pourquoi les analystes doivent savoir comment les codes sont utilisés et où ils peuvent induire en erreur.", "La qualité des données varie selon les structures de soins et les systèmes, et les lacunes touchent souvent certains groupes de patients plus que d'autres, c'est pourquoi les analystes vérifient les biais avant de conclure.", "L'analyse peut changer la manière dont les services sont planifiés, financés et fournis, c'est pourquoi les résultats ont besoin de mises en garde claires et ne doivent pas surestimer la certitude." ], "pcfRole": { "name": "Data analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-analyst/", "description": "A data analyst collects, manages, explores and shares data to support organisational objectives and deliver business impact.\n\nIn this role, you will:\n- identify, collect and move data between a range of systems\n- apply data analysis and data visualisation tools and techniques\n- prepare, manage and model data, following appropriate standards and practices\n- communicate data, insights and conclusions in appropriate formats", "family": "Data" }, "esco": [ "d3edb8f8-3a06-47a0-8fb9-9b212c006aa2" ], "levels": [ { "id": "associate-data-analyst", "slug": "analyste-de-données-adjoint", "title": "Analyste de données adjoint", "band": "5", "summary": "", "pcfLevel": "Associate data analyst", "pcfLevelDescription": "An associate data analyst supports data analysis activities and projects. They develop their skills in data analysis by working closely with other data professionals.\n\nAt this role level, you will:\n- support the development and delivery of data analysis and data projects\n- develop analytical approaches and data visualisations, under supervision\n- work with others to understand roles within a multi-disciplinary team and how data analysts work with them", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Produire des rapports et des tableaux de bord courants sur l'activité, les délais d'attente et l'usage des services, selon des méthodes convenues.", "Nettoyer et préparer sous supervision des extractions des systèmes de gestion administrative des patients, cliniques et opérationnels.", "Vérifier les résultats au regard des règles de qualité des données et signaler les problèmes au bon propriétaire des données.", "Appliquer le masquage des petits effectifs et les autres règles de divulgation avant de partager les résultats.", "Répondre aux demandes de données simples des équipes cliniques et opérationnelles." ], "qualifications": [ "Une licence dans une discipline quantitative, un apprentissage en analyse de données ou une expérience équivalente." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-5--associate-data-analyst.tsv" }, { "id": "data-analyst", "slug": "analyste-de-données", "title": "Analyste de données", "band": "6", "summary": "", "pcfLevel": "Data analyst", "pcfLevelDescription": "A data analyst contributes to the planning, analysis and implementation of data. They work to appropriate standards and ensure data is used to achieve the team's goals.\n\nAt this role level, you will:\n- prepare and manage data\n- apply appropriate techniques, tools and processes to effectively analyse data\n- communicate data to stakeholders with different needs", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir et réaliser des analyses qui répondent aux questions des équipes cliniques, opérationnelles et de planification.", "Relier en sécurité des données individuelles de différentes sources, avec des identifiants pseudonymisés et des méthodes de chaînage convenues.", "Écrire un code d'analyse reproductible et documenter les méthodes, les hypothèses et les sources de données.", "Expliquer les résultats et leurs limites aux cliniciens et aux responsables en langage clair.", "Vérifier les biais de l'analyse entre groupes de patients, par exemple selon l'âge, le sexe, l'origine ethnique et la défavorisation.", "Soutenir les analystes adjoints et relire leur travail." ], "qualifications": [ "Une licence dans une discipline quantitative, ou une expérience équivalente.", "Une expérience de l'analyse et de la présentation de données complexes." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "working", "levelNumber": 2 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-6--data-analyst.tsv" }, { "id": "senior-data-analyst", "slug": "analyste-de-données-senior", "title": "Analyste de données senior", "band": "7", "summary": "", "pcfLevel": "Senior data analyst", "pcfLevelDescription": "A senior data analyst leads data analysis in a team or across an area. They ensure data is appropriately prepared, managed and used, and that data analysis outcomes align with the organisation's goals.\n\nAt this role level, you will:\n- guide others in appropriate practices for preparing, managing and using data\n- lead the application and improvement of processes and ways of working with data\n- lead communication of data and data projects with stakeholders, adapting to their needs and requirements", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger l'analyse d'un domaine de service, comme les soins urgents, le cancer ou la santé mentale, en convenant des priorités avec ses responsables.", "Fixer les méthodes et l'assurance qualité des analyses de l'équipe, y compris la relecture par les pairs du code et des résultats.", "Diriger des projets de chaînage complexes entre structures de soins et convenir de leur base de gouvernance de l'information.", "Présenter les résultats aux instances cliniques et de direction et conseiller sur ce qu'ils signifient pour les services.", "Travailler avec les ingénieurs de données et les propriétaires des données pour corriger les causes profondes de la mauvaise qualité des données.", "Accompagner et faire progresser les analystes de l'équipe." ], "qualifications": [ "Une expérience significative de la direction d'analyses de données, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 480, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-7--senior-data-analyst.tsv" }, { "id": "principal-data-analyst", "slug": "analyste-de-données-principal", "title": "Analyste de données principal", "band": "8b", "summary": "", "pcfLevel": "Principal data analyst", "pcfLevelDescription": "A principal data analyst leads teams or significant areas of work in data analysis. They determine and implement appropriate standards, processes and structures to ensure data is prepared, managed and used effectively within the organisation.\n\nAt this role level, you will:\n- influence organisational decision making on data analysis and the use of data\n- oversee continuous improvement of the organisation's data practices and management\n- represent the data analyst community inside and outside of the organisation", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer les normes de l'organisation pour l'analyse de données, l'assurance qualité et la pratique analytique reproductible.", "Conseiller les dirigeants et les responsables cliniques sur les données probantes qui sous-tendent les grandes décisions sur les services et les investissements.", "Animer la communauté analytique, y compris sa formation, ses outils et le développement des carrières.", "Façonner les accords de partage et de chaînage des données avec les partenaires de santé et de soins.", "Encadrer les analystes seniors et veiller à ce que l'équipe dispose de la capacité et des compétences nécessaires." ], "qualifications": [ "Une solide expérience de la direction de l'analyse de données dans toute une organisation." ], "skills": [ { "id": "pcf:applying-statistical-and-analytical-tools-and-techniques", "slug": "pcf-applying-statistical-and-analytical-tools-and-techniques", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-preparation-and-linkage", "slug": "pcf-data-preparation-and-linkage", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-visualisation", "slug": "pcf-data-visualisation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact-through-data", "slug": "pcf-delivering-business-impact-through-data", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-code-for-analysis", "slug": "pcf-developing-code-for-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-a-data-project", "slug": "pcf-managing-a-data-project", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "", "selfAssessmentFile": "data-analyst--band-8b--principal-data-analyst.tsv" } ], "sources": [] }, { "id": "performance-analyst", "slug": "analyste-de-la-performance", "title": "Analyste de la performance", "family": "data", "summary": "Les analystes de la performance mesurent la qualité du fonctionnement des services de santé numérique de l'organisation pour les patients, les usagers, les cliniciens et le personnel soignant. Ils mettent en place des cadres de mesure, recueillent et analysent les données d'usage et de résultats, et aident les équipes produit et les responsables de service à comprendre si les changements améliorent l'accès, l'expérience, la sécurité et l'efficacité.", "healthContext": [ "Les mesures du succès vont au-delà de l'adoption numérique et incluent les effets sur les soins, comme les rendez-vous manqués, les délais d'attente, un triage sûr et le temps libéré pour le personnel.", "L'analyse d'audience et le suivi des services de santé peuvent révéler des informations sensibles, comme la maladie qu'une personne a recherchée, c'est pourquoi la mesure doit respecter le consentement, les règles sur les cookies et la confidentialité.", "Les services numériques ne doivent pas creuser les inégalités de santé, c'est pourquoi les analystes étudient l'adoption et les résultats des groupes les moins susceptibles d'utiliser les services numériques.", "Les données de performance peuvent être communiquées aux conseils, aux financeurs et aux régulateurs, c'est pourquoi les définitions doivent être cohérentes et bien documentées." ], "pcfRole": { "name": "Performance analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/performance-analyst/", "description": "A performance analyst conducts analysis. In this role, you will develop performance measurement frameworks - Key Performance Indicators (KPIs), goals, user needs and benefits - and analyse the performance of a service or product against these, adapting your approach and framework appropriately and in line with any changes.", "family": "Data" }, "esco": [ "d3edb8f8-3a06-47a0-8fb9-9b212c006aa2", "207d7b18-6540-432e-8aa6-785ed434572f" ], "levels": [ { "id": "associate-performance-analyst", "slug": "analyste-de-la-performance-adjoint", "title": "Analyste de la performance adjoint", "band": "4", "summary": "", "pcfLevel": "Associate performance analyst", "pcfLevelDescription": "An associate performance analyst is an entry-level role requiring numeracy and some experience in analysis or data handling.\n\nAt this role level, you will:\n- have the aptitude to learn to use analytical tools and produce standardised reports and charts\n- start by working on projects with limited scope under the guidance of performance analysts and more senior role levels, replicating existing analysis and data techniques\n- progress to greater independence (where appropriate)\n- have the opportunity to develop an understanding of the wider analytics context, tools and techniques\n- be responsible for the accuracy and quality of data and analysis, and how they are used\n- engage with the performance analysis community", "civilServiceGrades": "AO/EO", "responsibilities": [ "Produire des rapports réguliers sur l'usage des services numériques par les patients et le personnel, comme les inscriptions, les démarches terminées et les points d'abandon.", "Vérifier les lacunes et les erreurs des données d'analyse d'audience et de suivi, et les signaler à l'équipe.", "Suivre les règles de l'organisation sur le consentement et la confidentialité lors de la collecte et du partage des données d'usage.", "Aider les équipes produit à répondre à des questions simples sur l'usage des services." ], "qualifications": [ "Une bonne aisance avec les chiffres et une certaine expérience du traitement ou de l'analyse de données, ou équivalent." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-4--associate-performance-analyst.tsv" }, { "id": "performance-analyst", "slug": "analyste-de-la-performance", "title": "Analyste de la performance", "band": "6", "summary": "", "pcfLevel": "Performance analyst", "pcfLevelDescription": "A performance analyst has a strong understanding of a wide range of sources and analytical tools needed for the project they are working on.\n\nAt this role level, you will:\n- be responsible for the performance analysis in your given area\n- help the project team measure and assess outcomes (for example, what good looks like and how it will be measured)\n- help to plan and ensure project delivery\n- find opportunities to share information with the project team, community colleagues and others\n- work independently, but know to seek guidance when necessary\n- be adaptable in applying analysis techniques to new contexts, especially when acting as the sole representative for performance analysts on a project\n- create a performance measurement framework for a project with the wider team, including identifying reporting requirements, advising on procurement, implementation and validation of tools to deliver against these requirements\n- be responsible for the accuracy and quality of data and analysis, and how they are used\n- be engaged with, and actively contribute to, the performance analysis community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Convenir avec les équipes produit et les responsables cliniques de ce qu'est le succès d'un service, y compris ses effets sur les soins et le personnel.", "Mettre en place et valider l'analyse d'audience, pour que le suivi soit exact, proportionné et respecte le consentement.", "Croiser l'analyse d'audience numérique avec des données opérationnelles, comme les rendez-vous et les demandes d'avis, pour montrer l'effet des changements.", "Analyser l'adoption et les résultats de différents groupes de patients et signaler les risques d'exclusion numérique.", "Présenter les résultats aux équipes produit et aux responsables de service et recommander des améliorations." ], "qualifications": [ "Une licence dans une discipline quantitative, ou une expérience équivalente.", "Une expérience de la mesure de la performance de services numériques." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "working", "levelNumber": 2 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 411, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-6--performance-analyst.tsv" }, { "id": "senior-performance-analyst", "slug": "analyste-de-la-performance-senior", "title": "Analyste de la performance senior", "band": "7", "summary": "", "pcfLevel": "Senior performance analyst", "pcfLevelDescription": "A senior performance analyst looks to delegate, automate or upskill others in analysis where possible and appropriate, provide leadership within their team and proactively use analysis to improve services.\n\nAt this role level, you will:\n- potentially manage one or more performance analysts\n- be proficient in a wide range of tools\n- ensure the team is equipped with the required skills according to the strategy set out by the head of performance analysis\n- be skilled and experienced at carrying out the day-to-day activities of a performance analyst, including setting up performance measurement frameworks\n- carry out increasingly complex analysis, working with other teams where necessary\n- actively contribute to the performance analysis community within your department or organisation, while forging links with other analytical disciplines\nAs a 'technical specialist senior performance analyst', you would look to develop tools and techniques to aid others in analysis. You would be responsible for the accuracy and quality of data and analysis, and for how data and analysis are used.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la mesure de la performance d'un groupe de services ou d'un programme majeur, comme les consultations externes numériques ou le triage en ligne.", "Concevoir des indicateurs de bénéfices avec les responsables cliniques, financiers et opérationnels, et les suivre tout au long de la livraison.", "Choisir et paramétrer des outils d'analyse d'audience qui respectent les exigences de gouvernance de l'information et de sécurité.", "Présenter les preuves de performance aux comités de programme et à la direction.", "Accompagner les analystes et, le cas échéant, encadrer un ou plusieurs analystes de la performance." ], "qualifications": [ "Une expérience significative de l'analyse de la performance des services numériques, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 480, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-7--senior-performance-analyst.tsv" }, { "id": "lead-performance-analyst", "slug": "analyste-de-la-performance-référent", "title": "Analyste de la performance référent", "band": "8a", "summary": "", "pcfLevel": "Lead performance analyst", "pcfLevelDescription": "A lead performance analyst manages junior performance analysts at any level, co-ordinating teams or groups of related analysts.\n\nAt this role level, you will:\n- assist, take forward and influence the strategy as determined by the head of performance analysis, including data implementation and data architecture\n- remove blockers and act as an escalation point for important issues\n- be an ambassador for analytics across communities, departments and government\n- be responsible for the accuracy and quality of data and analysis, and of how data and analysis are used\n- proactively share knowledge and promote a data-driven culture, as a leader in the community\n- coach and mentor senior performance analysts, performance analysts and associate performance analysts", "civilServiceGrades": "G7", "responsibilities": [ "Diriger une équipe d'analystes de la performance pour un portefeuille de services de santé numérique.", "Convenir de définitions cohérentes des indicateurs clés de performance, pour que les rapports aux conseils et aux partenaires soient comparables dans le temps.", "Veiller à ce que les données d'analyse d'audience soient exactes, utilisées à bon escient et traitées selon les règles de gouvernance de l'information.", "Utiliser les preuves de performance pour influer sur les priorités du portefeuille et les investissements.", "Accompagner et encadrer les analystes de tous niveaux." ], "qualifications": [ "Une solide expérience de l'analyse de la performance et de l'encadrement d'analystes." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-8a--lead-performance-analyst.tsv" }, { "id": "head-of-performance-analysis", "slug": "responsable-de-l-analyse-de-la-performance", "title": "Responsable de l'analyse de la performance", "band": "8b", "summary": "", "pcfLevel": "Head of performance analysis", "pcfLevelDescription": "The head of performance analysis leads the performance analysis community, acting as the point of contact between the community and the business.\n\nAt this role level, you will:\n- remove blockers and act as an escalation point for important issues\n- set the performance analysis strategy with input from lead and senior performance analysts\n- be responsible for defining a framework for quality assurance within performance analysis\n- champion performance analysis and performance analysts, working with colleagues across government and other Government Digital and Data communities and analytical professions\n- manage the organisation’s performance analysis capability through business planning, development and recruitment", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer la stratégie de mesure de la performance et des bénéfices des services numériques de l'organisation.", "Définir le cadre d'assurance qualité de l'analyse et des rapports de performance.", "Conseiller les dirigeants sur ce que montrent les preuves de performance au sujet des services numériques et des résultats pour les patients.", "Travailler avec les autres professions analytiques, comme l'analyse de données et la science des données, pour partager méthodes et données.", "Planifier la capacité de la communauté d'analyse de la performance, y compris le recrutement et le développement." ], "qualifications": [ "Une solide expérience de la direction de l'analyse de la performance dans toute une organisation." ], "skills": [ { "id": "pcf:analysis-and-insight", "slug": "pcf-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:performance-measurement", "slug": "pcf-performance-measurement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-performance-analyst", "slug": "pcf-technical-understanding-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-analysis-across-the-product-life-cycle", "slug": "pcf-understanding-analysis-across-the-product-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-analysis", "slug": "pcf-user-centred-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:working-within-constraints-performance-analyst", "slug": "pcf-working-within-constraints-performance-analyst", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "performance-analyst--band-8b--head-of-performance-analysis.tsv" } ], "sources": [] }, { "id": "data-engineer", "slug": "ingénieur-de-données", "title": "Ingénieur de données", "family": "data", "summary": "Les ingénieurs de données conçoivent et exploitent les flux et les plateformes qui acheminent les données de santé et de soins des systèmes cliniques et opérationnels vers des lieux où elles peuvent être analysées et utilisées en sécurité. Ils conçoivent les flux de données, intègrent des sources qui utilisent des normes différentes et veillent à ce que les données soient exactes, à jour, sécurisées et accessibles seulement aux personnes autorisées.", "healthContext": [ "Les systèmes source comprennent les dossiers patients informatisés et les systèmes de laboratoire, d'imagerie et de pharmacie, qui utilisent des normes comme HL7 version 2, HL7 FHIR, SNOMED CT et la CIM.", "Les flux transportent souvent des données identifiantes de patients, c'est pourquoi les ingénieurs intègrent dès le départ la pseudonymisation, le contrôle d'accès et la traçabilité.", "Certains flux de données soutiennent les soins directs, comme les alertes ou les listes de patients, c'est pourquoi un flux en échec ou en retard peut toucher les patients et doit faire l'objet d'une évaluation de sécurité clinique.", "Les données doivent souvent être reliées entre structures de soins, ce qui repose sur un rapprochement fiable des patients et des identifiants cohérents." ], "pcfRole": { "name": "Data engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-engineer/", "description": "A data engineer develops and constructs data products and services, and integrates them into systems and business processes.", "family": "Data" }, "esco": [ "2079755f-d809-49e6-8037-4de6180e54c0" ], "levels": [ { "id": "data-engineer", "slug": "ingénieur-de-données", "title": "Ingénieur de données", "band": "6", "summary": "", "pcfLevel": "Data engineer", "pcfLevelDescription": "A data engineer delivers the designs set by more senior members of the data engineering community.\n\nAt this role level, you will:\n- implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems\n- document source-to-target mappings\n- re-engineer manual data flows to enable scaling and repeatable use\n- support the build of data streaming systems\n- write ETL (extract, transform, load) scripts and code to ensure the ETL process performs optimally\n- develop business intelligence reports that can be reused\n- build accessible data for analysis", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Développer et maintenir les flux de données des systèmes cliniques et opérationnels vers la plateforme de données, selon des conceptions convenues.", "Établir la correspondance des données source, y compris les données cliniques codées, avec les modèles cibles et documenter les correspondances.", "Intégrer aux flux la pseudonymisation, la validation et les contrôles de qualité des données.", "Superviser les flux et corriger les défaillances, en donnant la priorité à ceux qui soutiennent les soins directs.", "Appliquer des contrôles d'accès et une journalisation d'audit conformes aux règles de gouvernance de l'information." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience du développement de flux de données." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-6--data-engineer.tsv" }, { "id": "senior-data-engineer", "slug": "ingénieur-de-données-senior", "title": "Ingénieur de données senior", "band": "7", "summary": "", "pcfLevel": "Senior data engineer", "pcfLevelDescription": "A senior data engineer designs and leads the implementation of data flows to connect operational systems, data for analytics and business intelligence (BI) systems.\n\nAt this role level, you will:\n- recognise opportunities to reuse existing data flows\n- lead the build of data streaming systems\n- optimise the code to ensure processes perform optimally\n- lead work on database management", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir des flux de données et des services de diffusion en continu qui rassemblent les données de nombreux systèmes de santé et de soins.", "Concevoir les processus de rapprochement et de chaînage des patients, et mesurer leur efficacité.", "Diriger le travail de performance des bases de données et de la plateforme pour que les données soient disponibles quand les services en ont besoin.", "Évaluer avec les spécialistes concernés les risques de sécurité clinique et de gouvernance de l'information des flux de données.", "Relire le travail des autres ingénieurs et les accompagner." ], "qualifications": [ "Une expérience significative de la conception et du développement de systèmes de données, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-7--senior-data-engineer.tsv" }, { "id": "lead-data-engineer", "slug": "ingénieur-de-données-référent", "title": "Ingénieur de données référent", "band": "8a", "summary": "", "pcfLevel": "Lead data engineer", "pcfLevelDescription": "A lead data engineer is responsible for the design and implementation of numerous complex data flows to connect operational systems, data for analytics and business intelligence (BI) systems.\n\nAt this role level, you will:\n- recognise and share opportunities to reuse existing data flows between teams\n- be responsible for the build of data-streaming systems\n- co-ordinate teams and set best practice and standards\n- apply knowledge of systems integration to your work\n- champion data engineering across government", "civilServiceGrades": "G7", "responsibilities": [ "Diriger la conception et l'exploitation de la plateforme de données de l'organisation et de ses nombreux flux.", "Fixer des normes d'ingénierie pour les flux, les tests, la sécurité et la documentation.", "Planifier l'intégration des données avec les partenaires de santé et de soins, y compris les dossiers de soins partagés et les services régionaux de données.", "Veiller à ce que les flux de données qui soutiennent les soins directs soient résilients et disposent de dossiers de sécurité clinique.", "Coordonner les équipes d'ingénierie des données et encadrer les ingénieurs." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie des données de systèmes complexes." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-8a--lead-data-engineer.tsv" }, { "id": "head-of-data-engineering", "slug": "responsable-de-l-ingénierie-des-données", "title": "Responsable de l'ingénierie des données", "band": "8b", "summary": "", "pcfLevel": "Head of data engineering", "pcfLevelDescription": "A head of data engineering leads multi-functional delivery teams to deliver robust data services for their department, other government departments and private sector partners.\n\nAt this role level, you will:\n- inspire best practice for data products and services within your teams\n- build data engineering capability by providing technical leadership and career development for the community\n- work with other senior team members to identify, plan, develop and deliver data services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer la stratégie des plateformes de données et des services d'ingénierie des données de l'organisation.", "Diriger des équipes pluridisciplinaires qui fournissent des services de données aux équipes internes et aux partenaires de santé et de soins.", "Conseiller la direction sur les risques, les coûts et les investissements de la plateforme de données.", "Veiller à ce que les services de données respectent les exigences de gouvernance de l'information, de sécurité et de sécurité clinique.", "Développer la capacité d'ingénierie des données par le recrutement, le développement et les parcours de carrière." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie des données dans plusieurs équipes." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-compliance-and-security", "slug": "pcf-data-compliance-and-security", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-development-process", "slug": "pcf-data-development-process", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-integration-design", "slug": "pcf-data-integration-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling", "slug": "pcf-data-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "expert", "levelNumber": 4 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "data-engineer--band-8b--head-of-data-engineering.tsv" } ], "sources": [] }, { "id": "analytics-engineer", "slug": "ingénieur-analytique", "title": "Ingénieur analytique", "family": "data", "summary": "Les ingénieurs analytiques transforment les données brutes de santé et de soins en modèles de données propres, testés et documentés sur lesquels peuvent s'appuyer les analystes, les data scientists et les outils de reporting. Ils se situent entre l'ingénierie des données et l'analyse, et appliquent des pratiques d'ingénierie logicielle, comme la gestion de versions, les tests et la relecture de code, aux transformations qui sous-tendent les rapports et les tableaux de bord de l'organisation.", "healthContext": [ "Les modèles de données encodent des définitions cliniques et opérationnelles, comme ce qui compte comme une admission, une réadmission ou un dépassement d'une norme de délai d'attente, c'est pourquoi les définitions sont convenues avec les responsables cliniques et opérationnels.", "Les codes cliniques de terminologies et de classifications comme SNOMED CT et la CIM sont regroupés en ensembles de référence pour l'analyse, qui demandent une gestion de versions soigneuse.", "Les modèles utilisés pour les rapports de performance et de financement doivent être cohérents et auditables, car des erreurs peuvent influer sur les décisions concernant les services aux patients.", "Les modèles contiennent souvent des données individuelles pseudonymisées, c'est pourquoi l'accès, la documentation et la minimisation des données y sont intégrés." ], "pcfRole": { "name": "Analytics engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/analytics-engineer/", "description": "An analytics engineer transforms data relevant to the organisation into structures that enable analysis and decision-making.\n\nIn this role, you will:\n- work with subject matter experts to understand organisational processes and translate these into data structures optimised for analysis\n- work with data users to design and build data models they can use for effective analysis and decision-making, using modelling techniques such as Kimball or Inmon\n- support data quality improvement\n- develop standards for data transformation\n- create and maintain data documentation\n- refine requirements in response to feedback from users and changes in the organisation\n- provide ongoing support to users", "family": "Data" }, "esco": [ "2079755f-d809-49e6-8037-4de6180e54c0", "207d7b18-6540-432e-8aa6-785ed434572f" ], "levels": [ { "id": "trainee-analytics-engineer", "slug": "ingénieur-analytique-en-formation", "title": "Ingénieur analytique en formation", "band": "4", "summary": "", "pcfLevel": "Trainee analytics engineer", "pcfLevelDescription": "A trainee analytics engineer attends training and develops skills on the job.\n\nAt this role level, you will:\n- spend time shadowing other analytics engineers\n- build your knowledge of the organisation\n- learn skills for managing data\n- learn to use different applications, tools, templates and best practices\n- handle simple queries from users and document their data requirements\n- contribute to data documentation and user training", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les outils et les pratiques de modélisation des données de l'équipe par la formation et le travail en binôme.", "Apporter sous supervision de petites modifications bien définies aux modèles de données.", "Documenter les éléments de données et leurs définitions dans le catalogue de données.", "Répondre aux questions simples des utilisateurs de données et consigner leurs besoins.", "Suivre les règles de gouvernance de l'information lors du travail sur les données des patients." ], "qualifications": [ "Inscrit à un apprentissage en données ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "analytics-engineer--band-4--trainee-analytics-engineer.tsv" }, { "id": "analytics-engineer", "slug": "ingénieur-analytique", "title": "Ingénieur analytique", "band": "6", "summary": "", "pcfLevel": "Analytics engineer", "pcfLevelDescription": "An analytics engineer develops and tests data models assigned by more senior analytics engineers to help people in a defined area access and use data.\n\nAt this role level, you will:\n- draft documentation of data that meets standards\n- work with other analytics engineers to resolve issues and risks\n- support trainee analytics engineers\n- provide training and support for users of data sets\n- work with more experienced analytics engineers to develop your skills", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Développer et tester les modèles de données d'un domaine de service, comme l'activité d'hospitalisation ou les soins de proximité, à partir de conceptions convenues.", "Écrire des tests automatisés qui vérifient les modèles de données au regard des définitions cliniques et opérationnelles convenues.", "Tenir à jour les ensembles de référence de codes cliniques utilisés pour l'analyse, avec des versions claires.", "Documenter les modèles pour que les analystes comprennent leur sens, leurs sources et leurs limites.", "Former et accompagner les utilisateurs des jeux de données de l'équipe." ], "qualifications": [ "Une licence dans une discipline quantitative ou informatique, ou une expérience équivalente.", "Une expérience du développement de modèles de données ou de code analytique." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "working", "levelNumber": 2 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 418, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-6--analytics-engineer.tsv" }, { "id": "senior-analytics-engineer", "slug": "ingénieur-analytique-senior", "title": "Ingénieur analytique senior", "band": "7", "summary": "", "pcfLevel": "Senior analytics engineer", "pcfLevelDescription": "A senior analytics engineer oversees the development and testing of data models, including directing the work of other analytics engineers.\n\nAt this role level, you will:\n- oversee tasks and support less senior analytics engineers\n- build relationships with stakeholders within a defined area\n- coach and mentor less senior analytics engineers\n- ensure documentation of data meets standards\n- ensure issues and risks are resolved\n- oversee training and support for users of data sets\n- explore and develop new ways of working with data", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Superviser la conception et les tests des modèles de données de plusieurs domaines de service.", "Convenir avec les responsables cliniques, opérationnels et financiers des définitions des indicateurs clés, et veiller à ce que les modèles les appliquent de façon cohérente.", "Veiller à ce que les modèles qui alimentent les rapports de performance et de financement soient auditables et bien testés.", "Résoudre les problèmes et les risques liés aux données avec les ingénieurs et les propriétaires des données.", "Accompagner et diriger le travail des autres ingénieurs analytiques." ], "qualifications": [ "Une expérience significative de la modélisation des données et de l'ingénierie analytique, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-7--senior-analytics-engineer.tsv" }, { "id": "lead-analytics-engineer", "slug": "ingénieur-analytique-référent", "title": "Ingénieur analytique référent", "band": "8a", "summary": "", "pcfLevel": "Lead analytics engineer", "pcfLevelDescription": "A lead analytics engineer leads the design and deployment of data models for analysis.\n\nAt this role level, you will:\n- lead and support a team of analytics engineers to design, build and maintain data models\n- work with stakeholders and teams across the organisation to understand relationships between data and organisational processes, and use this to define data requirements\n- promote, build awareness and support understanding of analytics engineering\n- review the work of other analytics engineers\n- create standards for communication, data models and documentation\n- define and improve ways of working in the team", "civilServiceGrades": "G7", "responsibilities": [ "Diriger une équipe qui conçoit, développe et maintient les modèles de données analytiques de l'organisation.", "Fixer des normes pour les modèles de données, les tests, la documentation et les définitions des indicateurs.", "Travailler avec les équipes de toute l'organisation pour comprendre comment les processus cliniques et opérationnels produisent les données.", "Relire le travail des autres ingénieurs analytiques et améliorer les méthodes de travail de l'équipe.", "Encadrer les ingénieurs analytiques." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie analytique ou de la modélisation des données." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-8a--lead-analytics-engineer.tsv" }, { "id": "head-of-analytics-engineering", "slug": "responsable-de-l-ingénierie-analytique", "title": "Responsable de l'ingénierie analytique", "band": "8c", "summary": "", "pcfLevel": "Head of analytics engineering", "pcfLevelDescription": "A head of analytics engineering oversees the development of a range of data models that meet analysis needs across the organisation.\n\nAt this role level, you will:\n- build relationships with senior stakeholders across the organisation to determine what the organisation needs\n- ensure the activities of the analytics engineering team align with strategic priorities\n- ensure the team works to standards for communication, data models and documentation\n- advocate for the analytics engineering role to senior leadership and other organisations\n- build analytics engineering capability by providing technical leadership and career development for the community\n- ensure appropriate technology is available for the community", "civilServiceGrades": "G6", "responsibilities": [ "Fixer l'orientation des modèles de données analytiques de l'organisation, pour que toutes les analyses utilisent un même ensemble de définitions fiables.", "Veiller à ce que les priorités de l'ingénierie analytique soutiennent la stratégie de l'organisation et ses obligations de reporting.", "Conseiller la direction sur la fiabilité des données qui sous-tendent les grands rapports et les grandes décisions.", "Veiller à ce que la communauté dispose des outils et des plateformes nécessaires, et gérer le budget correspondant.", "Développer la capacité d'ingénierie analytique par le leadership technique et le développement des carrières." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie analytique dans toute une organisation." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-analysis-and-synthesis", "slug": "pcf-data-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-modelling-cleansing-and-enrichment", "slug": "pcf-data-modelling-cleansing-and-enrichment", "level": "expert", "levelNumber": 4 }, { "id": "pcf:metadata-management", "slug": "pcf-metadata-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-and-analytics-engineering", "slug": "pcf-programming-and-build-data-and-analytics-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:turning-business-problems-into-data-design", "slug": "pcf-turning-business-problems-into-data-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "analytics-engineer--band-8c--head-of-analytics-engineering.tsv" } ], "sources": [] }, { "id": "data-scientist", "slug": "data-scientist", "title": "Data scientist", "family": "data", "summary": "Les data scientists utilisent la statistique, l'apprentissage automatique et d'autres méthodes avancées pour trouver des tendances dans les données de santé et de soins et construire des modèles qui aident les services à planifier, prévoir et améliorer les soins. Leur travail comprend par exemple la prévision de la demande, l'identification des patients qui pourraient bénéficier d'un soutien précoce et l'évaluation de l'effet des changements de service. Ils travaillent étroitement avec les cliniciens et les analystes, et veillent à ce que les modèles soient valides, équitables et utilisés en sécurité.", "healthContext": [ "Un modèle qui soutient des décisions sur des patients peut causer un préjudice s'il est faux ou biaisé, c'est pourquoi les modèles sont validés sur la population avec laquelle ils seront utilisés et font l'objet d'une évaluation de sécurité clinique.", "Les données de santé reflètent un accès inégal aux soins, c'est pourquoi les modèles peuvent reproduire ou aggraver les inégalités de santé si les biais ne sont pas mesurés et corrigés pour chaque groupe de patients.", "Certains modèles, comme ceux qui éclairent le diagnostic ou le traitement, peuvent être réglementés comme dispositifs médicaux, et la réglementation de l'IA peut aussi s'appliquer.", "La science des données a souvent besoin de données de patients détaillées et reliées, c'est pourquoi le travail se fait dans des environnements sécurisés, sur des données pseudonymisées et sur une base de gouvernance de l'information convenue.", "Les cliniciens et les patients doivent comprendre les résultats d'un modèle et leur faire confiance, c'est pourquoi l'explication et la communication claire de l'incertitude comptent." ], "pcfRole": { "name": "Data scientist", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-scientist/", "description": "Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals.\n\nIn this role, you will:\n- be inquisitive\n- explore and visualise data\n- make recommendations to address complex problems and to inform strategic and operational decision making\n- use data ethically and appropriately\n- be innovative and adaptable\n- explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics\n- find patterns in data and transform them into organisational insight", "family": "Data" }, "esco": [ "258e46f9-0075-4a2e-adae-1ff0477e0f30", "ac8b3cd1-a127-4e6a-8208-5cfcf7111955" ], "levels": [ { "id": "trainee-data-scientist", "slug": "data-scientist-en-formation", "title": "Data scientist en formation", "band": "4", "summary": "", "pcfLevel": "Trainee data scientist", "pcfLevelDescription": "A trainee data scientist is inquisitive, curious about data and keen to learn and develop.\n\nAt this role level, you will:\n- have a basic understanding of software development and analytical methods\n- interpret statistical outputs effectively\n- be aware of how data science techniques can be used, and have a basic knowledge of those key techniques, such as machine learning\n- work as part of a multidisciplinary team to develop data science solutions and outputs\n- prepare and manipulate data\n- present effectively\n- be aware of ethical considerations\n- be aware of the technologies used", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les méthodes statistiques et d'apprentissage automatique, les outils et les méthodes de travail sécurisées de l'équipe par une formation structurée.", "Préparer et explorer sous supervision des jeux de données de santé pseudonymisés.", "Réaliser et interpréter des analyses statistiques simples, en vérifiant les résultats avec un data scientist plus expérimenté.", "Suivre les procédures de gouvernance de l'information, de contrôle de la divulgation et d'éthique.", "Préparer un diplôme en apprentissage en science des données ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en science des données ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "awareness", "levelNumber": 1 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "data-scientist--band-4--trainee-data-scientist.tsv" }, { "id": "associate-data-scientist", "slug": "data-scientist-adjoint", "title": "Data scientist adjoint", "band": "5", "summary": "", "pcfLevel": "Associate data scientist", "pcfLevelDescription": "An associate data scientist is inquisitive, curious about data and keen to learn and develop.\n\nAt this role level, you will:\n- understand the basics of software development and analytical methods, and be able to develop basic models\n- understand and be able to implement a range of data science techniques, including machine learning\n- collaborate with others to develop data science solutions and outputs supporting the organisation\n- prepare and manipulate data, and perform analytics\n- present and communicate effectively\n- be aware of project delivery methods\n- be aware of ethical considerations\n- have knowledge of the technologies used", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Construire et tester des modèles statistiques et d'apprentissage automatique de base, comme des prévisions de demande, avec un accompagnement.", "Préparer et relier des jeux de données de santé pour la modélisation dans des environnements sécurisés.", "Mesurer la performance des modèles pour différents groupes de patients et signaler les écarts.", "Présenter les résultats et leur incertitude aux analystes et aux équipes de service.", "Documenter les sources de données, les méthodes et les hypothèses pour que le travail soit reproductible." ], "qualifications": [ "Une licence dans une discipline quantitative, un apprentissage en science des données ou une expérience équivalente." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "working", "levelNumber": 2 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 350, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-5--associate-data-scientist.tsv" }, { "id": "data-scientist", "slug": "data-scientist", "title": "Data scientist", "band": "6", "summary": "", "pcfLevel": "Data scientist", "pcfLevelDescription": "A data scientist will work independently and have a good understanding of a range of topics, including data science techniques, delivery methods and stages (such as minimal viable products), tools and technologies.\n\nAt this role level, you will:\n- develop complex solutions using a range of data science techniques, whilst understanding any ethical considerations\n- understand the role and benefits of data science within the organisation\n- support capability building within the organisation\n- collaborate with others to develop data science solutions and outputs supporting the organisation\n- prepare and manipulate data, and perform complex analytics\n- present and communicate effectively", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Développer en autonomie des modèles complexes, comme la stratification des risques ou la prévision de la durée de séjour, en choisissant des méthodes adaptées.", "Valider les modèles avec les cliniciens, en vérifiant qu'ils sont exacts, équitables et utiles sur les données des patients locaux.", "Documenter l'usage prévu, les données, la performance et les limites de chaque modèle, et apporter des preuves aux dossiers de sécurité clinique.", "Évaluer l'effet des changements de service avec des méthodes statistiques adaptées.", "Expliquer les modèles et leur incertitude à des publics cliniques et non techniques.", "Soutenir les data scientists adjoints et en formation." ], "qualifications": [ "Une licence dans une discipline quantitative, ou une expérience équivalente.", "Une expérience de la construction et de la validation de modèles statistiques ou d'apprentissage automatique." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "working", "levelNumber": 2 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 427, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-6--data-scientist.tsv" }, { "id": "principal-data-scientist", "slug": "data-scientist-principal", "title": "Data scientist principal", "band": "7", "summary": "", "pcfLevel": "Principal data scientist", "pcfLevelDescription": "A principal data scientist is a leader of data science, quite often with responsibility for managing and developing teams.\n\nAt this role level, you will:\n- have a broad knowledge of data science techniques, use cases and potential impact, as well as the tools and technologies\n- have extensive experience in scoping, designing and delivering data science outputs and products\n- work collaboratively with a range of experts in support of organisational objectives\n- communicate effectively and challenge delivery plans and priorities\n- appreciate and understand data ethics, data preparation and manipulation\n- appreciate and understand delivery methods, and how to deliver supported solutions at scale", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Cadrer, concevoir et diriger des projets de science des données qui soutiennent la planification des services et la prise en charge des patients.", "Décider quels méthodes, outils et données conviennent, et remettre en cause les plans qui ne sont ni réalisables ni sûrs.", "Planifier avec les collègues de la sécurité clinique et de la gouvernance de l'information la validation, l'évaluation des biais et la surveillance des modèles.", "Convenir avec les équipes produit de la manière dont les modèles seront déployés et maintenus à grande échelle.", "Gérer et faire progresser une petite équipe de data scientists." ], "qualifications": [ "Une expérience significative de la réalisation de projets de science des données, d'un niveau équivalent à un master ou à un doctorat dans une discipline quantitative." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 507, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-7--principal-data-scientist.tsv" }, { "id": "lead-data-scientist", "slug": "data-scientist-référent", "title": "Data scientist référent", "band": "8a", "summary": "", "pcfLevel": "Lead data scientist", "pcfLevelDescription": "A lead data scientist is a leader, coach, and champion of data science. They have responsibility for managing and developing teams, building organisational capability, and setting and communicating direction.\n\nAt this role level, you will:\n- have experience in identifying opportunities to deploy extensive knowledge of data science techniques, and in challenging the status quo\n- design and implement scalable data science outputs and products, driving collaboration with others in support of organisational objectives\n- select the most appropriate tools and technologies\n- navigate ethical and data challenges\n- communicate and present effectively\n- challenge delivery plans and priorities", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger les équipes de science des données et fixer leur orientation, leurs priorités et leurs normes.", "Repérer les cas où la science des données peut améliorer les soins, et les défendre auprès des responsables cliniques et de service.", "Veiller à ce que les modèles soient conçus, validés et surveillés pour rester sûrs et équitables à l'usage.", "Résoudre des questions éthiques et de données complexes, comme le consentement, les biais et l'usage de données sensibles.", "Développer la capacité de science des données par l'accompagnement, le recrutement et la formation." ], "qualifications": [ "Une solide expérience de la direction d'équipes de science des données." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "expert", "levelNumber": 4 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Le UK GDaD PCF propose G7 ou G6 pour le data scientist référent comme pour le responsable de la science des données. Cette référence place le référent en bande 8a et le responsable en bande 8b, pour que les deux niveaux soient dans des bandes différentes.", "selfAssessmentFile": "data-scientist--band-8a--lead-data-scientist.tsv" }, { "id": "head-of-data-science", "slug": "responsable-de-la-science-des-données", "title": "Responsable de la science des données", "band": "8b", "summary": "", "pcfLevel": "Head of data science", "pcfLevelDescription": "The head of data science has complete oversight of data science within their organisation.\n\nAt this role level, you will:\n- set direction\n- build capability\n- oversee resourcing, budgeting, professionalism and outputs and products\n- support and enable future IT developments\n- understand and use a wide range of data science techniques, tools and technologies\n- lead on ethics\n- communicate and present data science and data ethics effectively to ministers and senior leaders\n- champion the role of data science in supporting organisational priorities, and in collaborative working across professions\n- represent the department on data science matters", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer l'orientation de la science des données et de l'IA dans toute l'organisation, conformément à sa stratégie et à ses priorités.", "Diriger l'éthique, la sécurité et l'assurance des modèles et de l'IA de l'organisation, et conseiller le conseil d'administration à leur sujet.", "Superviser les ressources, le budget et la qualité des produits de science des données.", "Représenter l'organisation en science des données et en IA auprès des partenaires de santé et de soins, des chercheurs et des régulateurs.", "Développer la capacité et les carrières de science des données dans toutes les professions." ], "qualifications": [ "Une solide expérience de la direction de la science des données dans toute une organisation." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-engineering", "slug": "pcf-data-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:delivering-business-impact", "slug": "pcf-delivering-business-impact", "level": "expert", "levelNumber": 4 }, { "id": "pcf:developing-data-science-capability", "slug": "pcf-developing-data-science-capability", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-data-science", "slug": "pcf-programming-and-build-data-science", "level": "working", "levelNumber": 2 }, { "id": "pcf:understanding-product-delivery", "slug": "pcf-understanding-product-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "4", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 603, "jobEvaluationNotes": "", "selfAssessmentFile": "data-scientist--band-8b--head-of-data-science.tsv" } ], "sources": [] }, { "id": "machine-learning-engineer", "slug": "ingénieur-en-apprentissage-automatique", "title": "Ingénieur en apprentissage automatique", "family": "data", "summary": "Les ingénieurs en apprentissage automatique prennent les modèles construits par les data scientists, ou achetés à des fournisseurs, et les font fonctionner de façon fiable dans les services de santé et de soins en production. Ils construisent les chaînes qui entraînent, testent, déploient et surveillent les modèles, et les intègrent aux systèmes cliniques et opérationnels. Ils veillent à ce que les modèles restent sûrs, sécurisés, équitables et efficaces lorsque de vrais patients et membres du personnel s'appuient sur eux.", "healthContext": [ "Les modèles en production peuvent dériver à mesure que les populations de patients, la pratique clinique ou les habitudes de saisie évoluent, c'est pourquoi leur performance est surveillée pour chaque groupe de patients et ils sont réentraînés ou retirés si nécessaire.", "Un modèle qui éclaire le diagnostic, le triage ou le traitement peut être réglementé comme dispositif médical, ce qui entraîne des exigences formelles sur le cycle de vie du logiciel, la maîtrise des changements et la surveillance après commercialisation.", "Les dossiers de sécurité clinique ont besoin de preuves sur la manière dont un modèle échoue, dont ses résultats sont présentés aux cliniciens et sur ce qui se passe quand il est indisponible.", "Les modèles entraînés sur des données de patients peuvent divulguer des informations sur des personnes, c'est pourquoi les données d'entraînement, les artefacts des modèles et les journaux sont protégés comme les données elles-mêmes.", "L'IA générative et les grands modèles de langage apportent d'autres risques, comme des contenus inventés dans les notes cliniques, qui exigent des tests spécifiques et une supervision humaine." ], "pcfRole": { "name": "Machine learning engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/machine-learning-engineer/", "description": "A machine learning engineer develops, assures and maintains machine learning models so they can be used in products and services.\n\nIn this role, you will:\n- be responsible for the software development and technical infrastructure needed to design, train, deploy and scale machine learning models\n- provide and maintain effective, secure and sustainable machine learning models for use in products and services\n- support all stages of the machine learning life cycle\n- help product teams evaluate and choose appropriate machine learning solutions", "family": "Data" }, "esco": [ "35553663-deab-4d9a-bf22-15c1625d28e8" ], "levels": [ { "id": "senior-machine-learning-engineer", "slug": "ingénieur-en-apprentissage-automatique-senior", "title": "Ingénieur en apprentissage automatique senior", "band": "7", "summary": "", "pcfLevel": "Senior machine learning engineer", "pcfLevelDescription": "A senior machine learning engineer develops machine learning models so they can be used in products and services.\n\nAt this role level, you will:\n- decide what model is most suitable for use in products and services\n- customise, optimise, re-train and maintain existing models\n- deploy models into production, testing and assuring them to ensure they meet performance requirements\n- work with others to integrate models with existing systems\n- check that models used in live products and services stay safe, secure and continue to work effectively", "civilServiceGrades": "SEO/G7/G6", "responsibilities": [ "Déployer des modèles dans des services cliniques et opérationnels en production, avec des tests automatisés, la gestion des versions et le retour arrière.", "Mettre en place la surveillance de la performance, de la dérive et de l'équité des modèles entre groupes de patients, avec des alertes et des responsables clairs.", "Intégrer les modèles aux systèmes cliniques, avec des normes ouvertes comme HL7 FHIR lorsque c'est possible.", "Produire les preuves de tests, de changements et de surveillance nécessaires aux dossiers de sécurité clinique et aux dossiers techniques de dispositifs médicaux.", "Évaluer et adapter à l'usage local les modèles de fournisseurs et libres, y compris les modèles d'IA générative.", "Accompagner les data scientists et les ingénieurs dans la pratique de l'ingénierie en apprentissage automatique." ], "qualifications": [ "Une expérience significative de la construction et de l'exploitation de systèmes d'apprentissage automatique en production, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "", "selfAssessmentFile": "machine-learning-engineer--band-7--senior-machine-learning-engineer.tsv" }, { "id": "lead-machine-learning-engineer", "slug": "ingénieur-en-apprentissage-automatique-référent", "title": "Ingénieur en apprentissage automatique référent", "band": "8b", "summary": "", "pcfLevel": "Lead machine learning engineer", "pcfLevelDescription": "A lead machine learning engineer leads the technical development and deployment of machine learning models.\n\nAt this role level, you will:\n- lead the most complex technical work needed to develop models for use in products and services\n- co-ordinate moving a model from the research and development stage to production\n- define ways of working across the machine learning life cycle\n- identify training needs for machine learning engineers and related roles\n- help your team work with other teams and disciplines\n- assure the effectiveness of machine learning models in use across the organisation\n- define and communicate software standards and guidelines related to ethics, risk and security", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger le travail le plus complexe pour faire passer les modèles de la recherche à un usage sûr en production dans toute l'organisation.", "Définir le cycle de vie de l'apprentissage automatique, y compris les contrôles nécessaires pour les modèles réglementés et critiques pour la sécurité.", "Fixer les normes de test, de surveillance, de sécurité et d'éthique des modèles, et garantir les modèles en usage.", "Travailler avec les responsables de la sécurité clinique, la gouvernance de l'information et les spécialistes réglementaires pour convenir de l'évaluation et de l'approbation des modèles.", "Identifier les besoins de formation et faire progresser les ingénieurs en apprentissage automatique et les rôles voisins." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie en apprentissage automatique pour des services complexes ou réglementés." ], "skills": [ { "id": "pcf:applied-maths-statistics-and-scientific-practices", "slug": "pcf-applied-maths-statistics-and-scientific-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-science-innovation", "slug": "pcf-data-science-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:programming-and-build-software-engineering", "slug": "pcf-programming-and-build-software-engineering", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "data-ai-assurance", "slug": "data-ai-assurance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "", "selfAssessmentFile": "machine-learning-engineer--band-8b--lead-machine-learning-engineer.tsv" } ], "sources": [] }, { "id": "data-governance-manager", "slug": "responsable-de-la-gouvernance-des-données", "title": "Responsable de la gouvernance des données", "family": "data", "summary": "Les responsables de la gouvernance des données veillent à ce que les données de santé et de soins de l'organisation soient bien gérées, fiables et utilisées de façon sûre et licite. Ils mettent en place et pilotent les cadres, les politiques et les normes de propriété, de qualité, de métadonnées et de partage des données, et travaillent avec les propriétaires des données, les collègues de la gouvernance de l'information et les responsables cliniques pour que les données puissent être utilisées en confiance pour les soins, la planification et la recherche.", "healthContext": [ "Les données de santé sont des données personnelles très sensibles, c'est pourquoi la gouvernance des données travaille étroitement avec la gouvernance de l'information, la protection des données et le devoir de confidentialité.", "Les données sont partagées avec de nombreux partenaires de santé et de soins pour les soins directs, la planification et la recherche, et chaque usage a besoin d'une base légale claire, d'accords et de contrôles.", "Les normes de données cliniques, comme SNOMED CT, la CIM et HL7 FHIR, et les définitions de données convenues sont essentielles pour rendre les données cohérentes entre systèmes et organisations.", "Une mauvaise qualité des données peut directement nuire aux patients, par exemple par des allergies manquées ou un mauvais rapprochement des patients, et conduire à de mauvaises décisions sur les services.", "Les patients et le public attendent de la transparence sur l'usage de leurs données, c'est pourquoi la gouvernance inclut la transparence et le respect des choix des patients sur l'usage secondaire." ], "pcfRole": { "name": "Data governance manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/data-governance-manager/", "description": "A data governance manager plans, monitors and enforces the management of data assets.\n\nIn this role, you will:\n- catalogue, monitor and identify data assets that are essential to the organisation’s operations or services\n- assign ownership of data, ensuring there is a clear RACI (responsible, accountable, consulted and informed) matrix in the organisation\n- incorporate governance of data into routine processes\n- support or manage risk processes around data\n- advocate for better use and management of data within the organisation\n- encourage better data literacy within the organisation", "family": "Data" }, "esco": [ "7086d0ca-1e77-4690-89c9-7ed1a0478fa3", "810e5e67-acd5-499a-b307-cf5bea330859" ], "levels": [ { "id": "data-governance-manager", "slug": "responsable-de-la-gouvernance-des-données", "title": "Responsable de la gouvernance des données", "band": "7", "summary": "", "pcfLevel": "Data governance manager", "pcfLevelDescription": "A data governance manager defines, implements and manages data governance frameworks, policies and standards.\n\nAt this role level, you will:\n- work on the design and implementation of practical data governance solutions to support organisational needs\n- identify opportunities and make recommendations to improve the quality and trustworthiness of data throughout the organisation\n- implement and establish wider data management competencies within the organisation (such as data quality, metadata management, master data management, data modelling, and development of data standards and data strategy)\n- apply data governance to optimise the safety and value of data throughout the data life cycle\n- work within the organisation to minimise data risks and increase data literacy", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Piloter le cadre de gouvernance des données de l'organisation, y compris la propriété et l'intendance des données et les instances de décision.", "Tenir à jour le catalogue de données, le glossaire métier et les normes de données, y compris les définitions cliniques et opérationnelles convenues.", "Suivre la qualité des jeux de données clés et travailler avec leurs propriétaires pour corriger les causes profondes.", "Travailler avec les collègues de la gouvernance de l'information sur les accords de partage de données et les analyses d'impact relatives à la protection des données des nouveaux usages.", "Consigner et gérer les risques et les problèmes liés aux données, et les faire remonter au bon responsable.", "Améliorer la culture des données du personnel qui crée et utilise des données de santé." ], "qualifications": [ "Une licence ou une qualification professionnelle en données, en gestion de l'information ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience de la gouvernance ou de la gestion des données dans une organisation complexe." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 491, "jobEvaluationNotes": "Le UK GDaD PCF propose de HEO à G7 pour ce niveau, ce qui correspond à la bande 6. Cette référence le place en bande 7, car dans une organisation de santé ce rôle gouverne généralement des données confidentielles de patients dans toute l'organisation et élabore une politique de données qui touche plusieurs services.", "selfAssessmentFile": "data-governance-manager--band-7--data-governance-manager.tsv" }, { "id": "lead-data-governance-manager", "slug": "responsable-référent-de-la-gouvernance-des-données", "title": "Responsable référent de la gouvernance des données", "band": "8b", "summary": "", "pcfLevel": "Lead data governance manager", "pcfLevelDescription": "A lead data governance manager undertakes complex work related to the principles and practices of data governance, and co-ordinates with data owners to lead wider data management competencies.\n\nAt this role level, you will:\n- lead the formation, implementation and management of data governance frameworks, policies and standards\n- implement and establish wider data management competencies within the organisation (such as data quality assurance, metadata management, master data management, data modelling, and development of data standards and data strategy)\n- be responsible for understanding and managing the organisational data risks and issues, and co-ordinating with data owners to accept or resolve them", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger la conception et le pilotage des cadres, des politiques et des normes de gouvernance des données dans toute l'organisation.", "Coordonner les propriétaires et les intendants des données pour gérer les risques liés aux données, les accepter ou les résoudre, et en rendre compte aux instances de haut niveau.", "Diriger les travaux plus larges de gestion des données, comme les données de référence des patients, du personnel et des sites.", "Convenir des dispositions de gouvernance des données partagées avec les partenaires de santé et de soins et les chercheurs.", "Conseiller les programmes sur la conformité des nouveaux systèmes et usages de données aux normes de données et aux règles de gouvernance.", "Encadrer le personnel de la gouvernance des données." ], "qualifications": [ "Une solide expérience de la direction de la gouvernance ou de la gestion des données." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 589, "jobEvaluationNotes": "", "selfAssessmentFile": "data-governance-manager--band-8b--lead-data-governance-manager.tsv" }, { "id": "head-of-data-governance", "slug": "directeur-de-la-gouvernance-des-données", "title": "Directeur de la gouvernance des données", "band": "8c", "summary": "", "pcfLevel": "Head of data governance", "pcfLevelDescription": "The head of data governance works with the chief data officer across the organisation and government, providing strategic oversight and leadership in all aspects of data governance and use. They ensure high standards are maintained in-line with regulations and ethical requirements.\n\nAt this role level, you will:\n- work with the chief data officer to provide strategic oversight of data governance throughout the organisation\n- set and monitor the adherence to data governance policies, frameworks and standards\n- be accountable for understanding and managing the organisational data risks and issues, and co-ordinating with data owners to accept or resolve them\n- act as a senior advisor across government on the best practice of data security development, in accordance with the data enterprise architecture\n- maintain effective long-term relationships at a senior level with important decision-makers and influencers\n- advocate improved data risk management and practices within the organisation\n- encourage better data literacy and understanding of data governance within the organisation", "civilServiceGrades": "G6", "responsibilities": [ "Travailler avec le directeur des données et le responsable exécutif du risque lié à l'information pour fixer la stratégie de gouvernance et d'usage des données.", "Fixer les politiques et les normes de gouvernance des données et suivre leur respect par l'organisation.", "Rendre compte de la gestion des risques liés aux données de l'organisation, et en rendre compte au conseil d'administration.", "Représenter l'organisation en matière de gouvernance des données auprès des partenaires de santé et de soins, des régulateurs et des associations de patients.", "Promouvoir la transparence envers les patients et le public sur l'usage de leurs données.", "Diriger et faire progresser la fonction de gouvernance des données." ], "qualifications": [ "Une solide expérience de la direction de la gouvernance des données dans toute une organisation." ], "skills": [ { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-governance", "slug": "pcf-data-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-innovation", "slug": "pcf-data-innovation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-life-cycle", "slug": "pcf-data-life-cycle", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-literacy-improvement", "slug": "pcf-data-literacy-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-management", "slug": "pcf-data-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-maturity", "slug": "pcf-data-maturity", "level": "expert", "levelNumber": 4 }, { "id": "pcf:data-standards", "slug": "pcf-data-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "data-quality", "slug": "data-quality", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "data-deidentification", "slug": "data-deidentification", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "", "selfAssessmentFile": "data-governance-manager--band-8c--head-of-data-governance.tsv" } ], "sources": [] }, { "id": "clinical-coder", "slug": "codeur-clinique", "title": "Codeur clinique", "family": "data", "summary": "Les codeurs cliniques lisent les dossiers médicaux des patients et traduisent les diagnostics, les actes et les autres informations cliniques en codes de classification standard, comme la CIM pour les diagnostics et une classification des actes pour les interventions. Les données codées servent au financement, à la planification des services, à l'audit clinique, à la recherche et aux statistiques de santé publique, c'est pourquoi leur exactitude compte bien au-delà de l'équipe de codage. Les codeurs travaillent étroitement avec les cliniciens pour clarifier les dossiers, et utilisent de plus en plus des terminologies cliniques comme SNOMED CT et des outils de codage assisté par ordinateur.", "healthContext": [ "Les codeurs lisent des dossiers complets, qui décrivent souvent des maladies graves, des blessures, des maltraitances, des automutilations et des décès, c'est pourquoi le travail est éprouvant sur le plan émotionnel et les équipes ont besoin d'un bon soutien et d'une bonne supervision.", "Les données codées déterminent le financement à l'activité, les indicateurs de mortalité et de résultats et la planification des services, c'est pourquoi les erreurs peuvent toucher le financement, la performance publiée et les décisions sur les soins.", "Le codage dépend de la qualité de la documentation clinique, c'est pourquoi les codeurs interrogent les cliniciens sur les dossiers peu clairs et aident à améliorer la manière dont les soins sont consignés.", "Les codeurs manipulent chaque jour des dossiers médicaux complets et identifiants, c'est pourquoi la confidentialité et un accès correct sont essentiels.", "Le codage automatisé et assisté par ordinateur, et les correspondances de SNOMED CT vers les classifications, transforment le métier, et les codeurs vérifient l'exactitude des codes automatiques." ], "pcfRole": null, "esco": [ "6219f0ef-6414-4d01-9221-41ac25dcb409" ], "levels": [ { "id": "trainee-clinical-coder", "slug": "codeur-clinique-en-formation", "title": "Codeur clinique en formation", "band": "3", "summary": "Le codeur clinique en formation apprend à coder des séjours hospitaliers simples sous une supervision rapprochée, en préparant une qualification en codage clinique.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Coder des séjours simples, comme l'ambulatoire, à partir des dossiers médicaux selon les règles de classification, tout le travail étant vérifié par un codeur senior.", "Apprendre les termes médicaux, l'anatomie et les normes de codage nationales et internationales par une formation structurée.", "Retrouver, suivre et rendre correctement les dossiers médicaux, et les garder en sécurité.", "Saisir les données codées dans le système de gestion administrative des patients ou de codage avec exactitude et à temps.", "Signaler à un codeur senior les informations peu claires ou manquantes." ], "qualifications": [ "De bonnes compétences en lecture, en écriture et au clavier, et une inscription à une formation au codage clinique, ou équivalent." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 233, "jobEvaluationNotes": "L'effort mental est au niveau 4, car les codeurs se concentrent longuement pour lire et interpréter des dossiers détaillés. L'effort émotionnel est au niveau 2, car les codeurs lisent souvent des dossiers qui décrivent des événements pénibles.", "selfAssessmentFile": "clinical-coder--band-3--trainee-clinical-coder.tsv" }, { "id": "clinical-coder", "slug": "codeur-clinique", "title": "Codeur clinique", "band": "4", "summary": "Le codeur clinique code en autonomie et avec exactitude toute la gamme des séjours courants, dans le respect des délais et des normes de qualité convenus.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Coder avec exactitude les séjours d'hospitalisation, d'ambulatoire et de consultation des spécialités courantes, selon les règles de classification et les politiques locales.", "Interroger les cliniciens sur les informations cliniques peu claires, manquantes ou contradictoires et consigner la réponse.", "Vérifier les codes proposés par le codage assisté ou les correspondances terminologiques, et les corriger si nécessaire.", "Respecter les délais d'exhaustivité du codage, pour que les données soient prêtes pour le financement et les rapports.", "Participer aux audits de codage et agir sur leurs constats." ], "qualifications": [ "Une qualification reconnue en codage clinique, ou sa préparation avec une expérience équivalente." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 282, "jobEvaluationNotes": "Les efforts mental et émotionnel reflètent de longues périodes de concentration sur des dossiers qui décrivent souvent des maladies graves, des blessures et des décès.", "selfAssessmentFile": "clinical-coder--band-4--clinical-coder.tsv" }, { "id": "senior-clinical-coder", "slug": "codeur-clinique-senior", "title": "Codeur clinique senior", "band": "5", "summary": "Le codeur clinique senior code des séjours complexes dans différentes spécialités, sert de référence pour les autres codeurs, et vérifie et forme les codeurs moins expérimentés.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Coder des séjours complexes, comme les soins critiques, le cancer, les actes multiples et les décès, dans différentes spécialités.", "Résoudre des questions de codage difficiles avec les médecins et les autres cliniciens seniors, en expliquant clairement les règles de codage.", "Vérifier le travail des codeurs en formation et leur faire des retours et une formation sur le poste.", "Valider les données codées avant leur transmission et corriger les erreurs avec la bonne équipe.", "Travailler avec les équipes cliniques pour améliorer la qualité de la documentation clinique." ], "qualifications": [ "Une qualification reconnue en codage clinique, ou une expérience équivalente.", "Une expérience du codage de séjours complexes dans diverses spécialités." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 354, "jobEvaluationNotes": "L'effort émotionnel reste au niveau 2, car les séjours complexes comme les décès et la prise en charge du cancer font partie courante du travail.", "selfAssessmentFile": "clinical-coder--band-5--senior-clinical-coder.tsv" }, { "id": "clinical-coding-auditor-and-trainer", "slug": "auditeur-et-formateur-en-codage-clinique", "title": "Auditeur et formateur en codage clinique", "band": "6", "summary": "L'auditeur et formateur en codage clinique audite l'exactitude des données codées, conçoit et anime la formation au codage, et conseille l'organisation sur les normes de codage. Dans certaines organisations, ce niveau dirige aussi une équipe de codage au quotidien.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planifier et réaliser des audits de codage dans différentes spécialités, en mesurant l'exactitude au regard des normes nationales et internationales.", "Présenter les constats des audits aux équipes de codage, cliniques, financières et de l'information, et convenir d'actions d'amélioration.", "Concevoir et animer la formation au codage, des cours de base pour les nouveaux codeurs aux mises à jour sur les changements de normes.", "Conseiller les cliniciens et les responsables sur l'effet du codage sur le financement, les indicateurs de mortalité et les données de performance.", "Diriger l'introduction des changements de version des classifications, des normes de codage et des outils de codage.", "Diriger une équipe de codage au quotidien lorsque l'organisation associe cette fonction à l'audit et à la formation." ], "qualifications": [ "Une qualification reconnue en codage clinique et une qualification reconnue en audit ou en formation au codage clinique, ou une expérience équivalente." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:quality-assurance-of-data-and-analysis", "slug": "pcf-quality-assurance-of-data-and-analysis", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 446, "jobEvaluationNotes": "Les personnes sont au niveau 3, car concevoir et dispenser une formation spécialisée au codage est une tâche principale. La recherche est au niveau 2, car l'audit du codage fait partie courante de l'emploi.", "selfAssessmentFile": "clinical-coder--band-6--clinical-coding-auditor-and-trainer.tsv" }, { "id": "clinical-coding-manager", "slug": "responsable-du-codage-clinique", "title": "Responsable du codage clinique", "band": "7", "summary": "Le responsable du codage clinique dirige le service de codage clinique de l'organisation, y compris ses équipes de codage, son programme qualité et ses liens avec les équipes cliniques, financières et de l'information.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le service de codage clinique et ses chefs d'équipe, en veillant à ce que le codage soit complet, exact et à temps.", "Fixer les politiques de codage et le programme qualité du codage, conformément aux normes nationales et internationales.", "Détenir le budget du codage et planifier les effectifs, y compris le recrutement, la formation et l'accréditation.", "Conseiller la direction sur l'effet du codage sur le financement, les indicateurs de mortalité et de résultats et les données publiées.", "Diriger l'adoption de nouvelles technologies de codage, comme le codage assisté et les correspondances terminologiques, avec les collègues de la sécurité clinique et de la gouvernance de l'information.", "Soutenir le bien-être des codeurs qui lisent régulièrement des dossiers éprouvants." ], "qualifications": [ "Une qualification reconnue en codage clinique et une solide expérience du codage, de l'audit et de l'encadrement de codeurs, ou une expérience équivalente." ], "skills": [ { "id": "clinical-coding", "slug": "clinical-coding", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 500, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-coder--band-7--clinical-coding-manager.tsv" } ], "sources": [] }, { "id": "business-analyst", "slug": "analyste-métier", "title": "Analyste métier", "family": "product-and-delivery", "summary": "Les analystes métier aident l'organisation à comprendre les problèmes des services de santé et de soins et à trouver les bons changements pour les résoudre. Ils analysent le fonctionnement actuel des processus cliniques, administratifs et destinés aux patients, définissent les besoins et les exigences des utilisateurs et de l'organisation, et aident les équipes à veiller à ce que les nouveaux services numériques s'inscrivent dans les parcours de soins réels et apportent des bénéfices mesurables.", "healthContext": [ "Les processus traversent les frontières des organisations et des professions, c'est pourquoi les analystes cartographient des parcours de soins entiers, y compris les relais entre cliniciens, personnel soignant, patients et autres organisations.", "Les exigences comportent souvent un risque clinique, c'est pourquoi les analystes travaillent avec les responsables de la sécurité clinique pour que les exigences liées à la sécurité soient recueillies, tracées et testées.", "De nombreuses exigences portent sur le partage de données de santé entre systèmes, c'est pourquoi les analystes ont besoin d'une connaissance pratique des normes d'interopérabilité comme HL7 FHIR et des terminologies cliniques comme SNOMED CT.", "Les bénéfices en matière de soins concernent souvent la sécurité, la qualité, le temps du personnel et l'expérience des patients, et pas seulement le coût, c'est pourquoi les analystes aident à définir des indicateurs que les cliniciens reconnaissent." ], "pcfRole": { "name": "Business analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/business-analyst/", "description": "Business analysts help teams to:\n- analyse and understand a business problem or opportunity\n- undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology\n- identify areas for improvement, explore feasible options, analyse the effects of change and define success measures\n- identify and elaborate user and business needs to enable effective design, development and testing of services and business change\n- make decisions related to prioritisation and minimum viable product by using analysis led insights\n- ensure new products and services meet business and user needs, and are aligned with organisational goals\n- understand any business and policy constraints that need to be considered, and assess the implications", "family": "Product and delivery" }, "esco": [ "60082a99-d8ef-4e84-9290-78902681b6ed", "fe0fa514-b48d-4a53-9757-a283c0baacf0" ], "levels": [ { "id": "trainee-business-analyst", "slug": "analyste-métier-en-formation", "title": "Analyste métier en formation", "band": "4", "summary": "", "pcfLevel": "Trainee business analyst", "pcfLevelDescription": "A trainee business analyst receives direction from more senior business analysts. At this level, you will work with others or under supervision to build and develop your skills.", "civilServiceGrades": "EO", "responsibilities": [ "Apprendre les techniques d'analyse métier par une formation structurée, l'observation et un travail supervisé.", "Prendre des notes et rédiger des cartographies de processus à partir d'ateliers avec le personnel clinique et administratif.", "Tenir à jour, selon les instructions, les registres d'exigences, les récits utilisateurs et les matrices de traçabilité.", "Aider à préparer les scénarios des tests de recette utilisateur.", "Suivre les règles de gouvernance de l'information pour les documents qui contiennent des informations sur les patients." ], "qualifications": [ "En préparation d'un apprentissage ou d'une qualification en analyse métier, ou une expérience équivalente." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-4--trainee-business-analyst.tsv" }, { "id": "junior-business-analyst", "slug": "analyste-métier-junior", "title": "Analyste métier junior", "band": "5", "summary": "", "pcfLevel": "Junior business analyst", "pcfLevelDescription": "A junior business analyst receives direction from more senior business analysts but is responsible for the output of specific tasks. At this level, you will have limited skills and will work with others or under supervision. You will support stakeholder relationship management.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Cartographier les processus actuels et futurs des parcours de travail cliniques et administratifs, comme les demandes d'avis, les rendez-vous ou la gestion des résultats.", "Recueillir et rédiger les exigences et les récits utilisateurs de travaux bien définis.", "Recueillir des données sur la performance des processus, comme les délais d'attente ou les contournements manuels, pour étayer l'analyse.", "Préparer et dérouler les scénarios de recette avec les utilisateurs cliniques et opérationnels.", "Signaler à l'équipe et au responsable de la sécurité clinique les exigences susceptibles de toucher la sécurité des patients." ], "qualifications": [ "Une licence, une qualification ou un apprentissage en analyse métier, ou une expérience équivalente." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-5--junior-business-analyst.tsv" }, { "id": "business-analyst", "slug": "analyste-métier", "title": "Analyste métier", "band": "6", "summary": "", "pcfLevel": "Business analyst", "pcfLevelDescription": "A business analyst leads small to medium size projects and supports larger and more complex projects.\n\nAt this role level, you will:\n- manage stakeholder relationships\n- work independently\n- have a good understanding of your work area\n- develop the business analysis community by sharing best practice and mentoring others", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Diriger l'analyse de petits et moyens projets, de la définition du problème à la mesure des bénéfices.", "Animer des ateliers avec les cliniciens, le personnel soignant et les responsables pour comprendre les points de friction et convenir d'options.", "Modéliser les parcours de soins et les flux d'information, y compris les données échangées avec d'autres systèmes de santé et de soins.", "Définir les exigences liées à la sécurité et aux données, et les tracer à travers la conception, le développement et les tests.", "Construire des dossiers de bénéfices avec des indicateurs comme le temps du personnel libéré, les erreurs évitées ou l'expérience des patients.", "Accompagner les analystes métier juniors et en formation." ], "qualifications": [ "Une licence ou une qualification reconnue en analyse métier, ou une expérience équivalente.", "Une expérience de l'analyse métier dans des projets de transformation numérique." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "working", "levelNumber": 2 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-6--business-analyst.tsv" }, { "id": "senior-business-analyst", "slug": "analyste-métier-senior", "title": "Analyste métier senior", "band": "7", "summary": "", "pcfLevel": "Senior business analyst", "pcfLevelDescription": "A senior business analyst has a good understanding of strategic arenas and leads large or complex projects.\n\nAt this role level, you will:\n- have functional or people management responsibilities, or a combination of both\n- mentor others\n- develop best practice\n- own stakeholder relationships\n- manage community of practice activities within a business area", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger l'analyse métier de programmes importants ou complexes, comme le remplacement d'un système clinique ou la refonte d'un parcours de soins.", "Analyser les options et leur effet sur les soins, la sécurité, la charge de travail du personnel et le coût, et présenter des recommandations aux comités.", "Veiller à ce que les impacts sur le risque clinique, la gouvernance de l'information et l'égalité soient analysés et pris en compte dans les exigences.", "Définir et suivre les bénéfices du changement, et organiser leur mesure après la mise en service.", "Encadrer ou diriger des analystes métier et animer la communauté de pratique." ], "qualifications": [ "Une expérience significative de l'analyse métier dans des transformations complexes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-7--senior-business-analyst.tsv" }, { "id": "lead-business-analyst", "slug": "analyste-métier-référent", "title": "Analyste métier référent", "band": "8a", "summary": "", "pcfLevel": "Lead business analyst", "pcfLevelDescription": "A lead business analyst has a good understanding of the enterprise arena and works in highly complex problem spaces, typically spanning multiple products or services.\n\nAt this role level, you will:\n- be a leader in the business analysis community (across government and externally)\n- have functional management or people management accountabilities, or a combination of both\n- actively share knowledge and be seen as a go-to person in the field\n- mentor others\n- own the main stakeholder relationships", "civilServiceGrades": "G7", "responsibilities": [ "Diriger l'analyse de problèmes très complexes qui touchent plusieurs produits, services ou organisations d'un système de soins.", "Façonner l'étude d'opportunité et le plan de réalisation des bénéfices des grands investissements.", "Fixer les normes d'analyse métier, comme la traçabilité des exigences des logiciels liés à la sécurité et réglementés.", "Travailler avec les responsables cliniques, les architectes et les chefs de produit pour aligner l'analyse sur la stratégie de l'organisation.", "Encadrer les analystes métier et diriger leur développement professionnel." ], "qualifications": [ "Une solide expérience de la direction de l'analyse métier dans des transformations complexes impliquant plusieurs équipes." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "expert", "levelNumber": 4 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 554, "jobEvaluationNotes": "", "selfAssessmentFile": "business-analyst--band-8a--lead-business-analyst.tsv" }, { "id": "head-of-business-analysis", "slug": "responsable-de-l-analyse-métier", "title": "Responsable de l'analyse métier", "band": "8c", "summary": "", "pcfLevel": "Head of business analysis", "pcfLevelDescription": "The head of business analysis leads the business analysis function across the enterprise area and builds business analysis capability for the organisation.", "civilServiceGrades": "G6", "responsibilities": [ "Diriger la fonction d'analyse métier et fixer sa stratégie, ses normes et ses méthodes de travail.", "Développer la capacité d'analyse métier, y compris le recrutement, les parcours de carrière et la formation.", "Conseiller les dirigeants et les responsables cliniques sur l'analyse nécessaire aux grandes transformations de la santé et des soins.", "Veiller à ce que la réalisation des bénéfices soit planifiée, mesurée et rapportée dans tout le portefeuille.", "Gérer le budget et le plan d'effectifs de la fonction." ], "qualifications": [ "Une solide expérience de la direction d'une fonction ou d'une pratique d'analyse métier." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-modelling", "slug": "pcf-business-modelling", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-process-improvement", "slug": "pcf-business-process-improvement", "level": "expert", "levelNumber": 4 }, { "id": "pcf:change-benefits-and-adoption-analysis", "slug": "pcf-change-benefits-and-adoption-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:context-problem-and-option-analysis", "slug": "pcf-context-problem-and-option-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:defining-and-managing-business-needs-user-needs-and-requirements", "slug": "pcf-defining-and-managing-business-needs-user-needs-and-requirements", "level": "expert", "levelNumber": 4 }, { "id": "pcf:digital-and-data-systems-analysis", "slug": "pcf-digital-and-data-systems-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-experience-insight-analysis", "slug": "pcf-user-experience-insight-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "Les ressources d'information sont cotées au niveau 6, car le responsable de l'analyse métier détient les normes de toute l'organisation sur la tenue des exigences, des modèles de processus et des registres de bénéfices dans tous les travaux de transformation.", "selfAssessmentFile": "business-analyst--band-8c--head-of-business-analysis.tsv" } ], "sources": [] }, { "id": "delivery-manager", "slug": "responsable-de-livraison", "title": "Responsable de livraison", "family": "product-and-delivery", "summary": "Les responsables de livraison aident les équipes pluridisciplinaires à livrer des services de santé numérique qui fonctionnent pour les patients, les cliniciens et le personnel soignant. Ils créent les conditions d'un bon travail d'équipe, lèvent les obstacles, gèrent les risques et les dépendances et maintiennent un rythme de livraison soutenable, avec des méthodes agiles et lean.", "healthContext": [ "Les mises en production de services qui soutiennent la prise en charge des patients doivent passer les contrôles de sécurité clinique et de gouvernance de l'information, c'est pourquoi les responsables de livraison les intègrent aux plans de l'équipe et à sa définition de terminé.", "La livraison dépend souvent de cliniciens et de personnel soignant qui ont peu de temps loin des patients, c'est pourquoi les responsables de livraison planifient la recherche, les tests et la formation en fonction des plannings cliniques.", "Les changements apportés aux services cliniques en production demandent un calendrier soigneux, c'est pourquoi les responsables de livraison planifient les mises en service avec les équipes opérationnelles pour éviter les pics d'activité clinique et prévoir l'accompagnement.", "Les équipes dépendent souvent de fournisseurs de systèmes cliniques et d'autres organisations de santé et de soins, c'est pourquoi les responsables de livraison gèrent les dépendances externes et les contrats." ], "pcfRole": { "name": "Delivery manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/delivery-manager/", "description": "A delivery manager is accountable for the delivery of products and services.", "family": "Product and delivery" }, "esco": [ "8b6388a4-4904-471b-9331-d3b1211f5525" ], "levels": [ { "id": "associate-delivery-manager", "slug": "responsable-de-livraison-adjoint", "title": "Responsable de livraison adjoint", "band": "5", "summary": "", "pcfLevel": "Associate delivery manager", "pcfLevelDescription": "At this role level, you will:\n- work on a small or mature Agile team\n- learn on the job\n- potentially work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element under guidance and mentorship", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Animer les rituels de l'équipe, comme les points quotidiens, la planification, les démonstrations et les rétrospectives.", "Tenir à jour le tableau de l'équipe, le registre des risques et des problèmes et les registres des dépendances.", "Suivre les tâches de sécurité clinique, de gouvernance de l'information et d'accessibilité nécessaires avant chaque mise en production.", "Organiser des séances avec les cliniciens, le personnel soignant et les patients pour la recherche et les tests, en fonction des plannings cliniques.", "Observer et soutenir un responsable de livraison dans une équipe plus grande, en prenant en charge des parties du travail avec un accompagnement." ], "qualifications": [ "Une certaine expérience du travail dans une équipe de livraison ou avec elle, ou une expérience équivalente." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "working", "levelNumber": 2 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-5--associate-delivery-manager.tsv" }, { "id": "delivery-manager", "slug": "responsable-de-livraison", "title": "Responsable de livraison", "band": "7", "summary": "", "pcfLevel": "Delivery manager", "pcfLevelDescription": "A delivery manager is accountable for the performance of the team.\n\nAt this role level, you will:\n- build and maintain teams, ensuring they are motivated, collaborating and working well\n- identify obstacles and help the team to overcome them\n- focus the team on what is most important to the delivery of products and services\n- encourage and facilitate continuous improvement of the delivery team\n- coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques\nThe complexity or breadth of products or teams will vary in this role, depending on the context.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la livraison d'un produit ou d'un service de santé numérique, de l'exploration aux phases alpha et bêta jusqu'à la production.", "Planifier les mises en production avec les équipes opérationnelles et cliniques, y compris l'accompagnement de la mise en service, la formation et les plans de retour arrière.", "Veiller à ce que l'assurance de sécurité clinique, de gouvernance de l'information et d'accessibilité avance au rythme de la livraison, et non à la fin.", "Gérer le budget, les contrats fournisseurs et les ressources de l'équipe.", "Rendre compte en termes simples de l'avancement, des risques et des bénéfices aux instances de gouvernance.", "Construire une culture d'équipe saine et accompagner les membres de l'équipe dans les méthodes agiles." ], "qualifications": [ "Une expérience significative de la livraison de produits ou de services numériques avec des méthodes agiles." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 6, car le UK GDaD PCF n'a pas de niveau de responsable de livraison entre l'adjoint (EO/HEO) et le responsable de livraison (SEO/G7).", "selfAssessmentFile": "delivery-manager--band-7--delivery-manager.tsv" }, { "id": "senior-delivery-manager", "slug": "responsable-de-livraison-senior", "title": "Responsable de livraison senior", "band": "8a", "summary": "", "pcfLevel": "Senior delivery manager", "pcfLevelDescription": "A senior delivery manager is accountable for the effective delivery of complex, high risk products and services. The role is similar to a delivery manager role, but senior delivery managers have more experience across a range of products and services, throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.\n\nAt this role level, you will:\n- have strong communication skills and engage senior stakeholders\n- coach and mentor delivery managers", "civilServiceGrades": "G7", "responsibilities": [ "Diriger la livraison de services complexes ou à haut risque, comme ceux utilisés aux urgences ou qui remplacent un système clinique central.", "Être le principal point d'escalade des risques, des problèmes et des dépendances de livraison de plusieurs équipes.", "Planifier des déploiements à grande échelle sur plusieurs sites et organisations, avec les responsables de la sécurité clinique et les responsables opérationnels.", "Gérer les budgets, les dispositions commerciales et la performance des fournisseurs du service.", "Encadrer et faire progresser les responsables de livraison." ], "qualifications": [ "Une solide expérience de la livraison de services numériques complexes tout au long de leur cycle de vie." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-8a--senior-delivery-manager.tsv" }, { "id": "head-of-delivery-management", "slug": "directeur-de-la-gestion-de-la-livraison", "title": "Directeur de la gestion de la livraison", "band": "8c", "summary": "", "pcfLevel": "Head of (Agile) delivery management", "pcfLevelDescription": "A head of (Agile) delivery management is an experienced practitioner who exemplifies what good looks like across the delivery roles.\n\nAt this role level, you will:\n- represent and champion the role within your department, across government and in industry\n- lead the community of practice for this role and build capability and excellence (in an Agile, Lean practice)\n- be responsible for the recruitment of the right people to the right teams\n- support professional development and continuous improvement of your community\n- work with other heads of roles to promote effective cross-functional delivery\n- be a skilled team leader who can confidently communicate the value of the role to digital and non-digital stakeholders\n- be credible and influential across departments", "civilServiceGrades": "G6", "responsibilities": [ "Diriger la profession de gestion de la livraison et fixer les normes de livraison agile de l'organisation.", "Recruter, faire progresser et affecter les responsables de livraison dans tout le portefeuille.", "Veiller à ce que les approches de livraison respectent les exigences de sécurité clinique, de gouvernance de l'information et d'assurance sans freiner inutilement les équipes.", "Conseiller les dirigeants et les responsables cliniques sur les risques de livraison, la capacité et les priorités.", "Gérer le budget et le plan d'effectifs de la profession." ], "qualifications": [ "Une solide expérience de la direction de la livraison dans plusieurs équipes et de la direction d'une pratique de livraison." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:team-dynamics-and-collaboration", "slug": "pcf-team-dynamics-and-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 633, "jobEvaluationNotes": "", "selfAssessmentFile": "delivery-manager--band-8c--head-of-delivery-management.tsv" } ], "sources": [] }, { "id": "product-manager", "slug": "chef-de-produit", "title": "Chef de produit", "family": "product-and-delivery", "summary": "Les chefs de produit veillent à ce que les produits de santé numérique de l'organisation répondent aux besoins des patients, des cliniciens et du personnel soignant et apportent de la valeur au système de santé et de soins. Ils fixent la vision et la feuille de route du produit, hiérarchisent le travail des équipes pluridisciplinaires à partir de données probantes et rendent compte des résultats de leurs produits, y compris de leur effet sur les soins.", "healthContext": [ "Les décisions sur le produit peuvent toucher la sécurité des patients, c'est pourquoi les chefs de produit portent le risque clinique de leur produit avec le responsable de la sécurité clinique et veillent à ce que les dangers soient maîtrisés avant la mise en production.", "Les produits servent de nombreux groupes d'utilisateurs aux besoins différents, comme les patients, les aidants, les cliniciens et le personnel administratif, et les chefs de produit doivent les équilibrer équitablement.", "Certains produits peuvent être réglementés comme dispositifs médicaux, c'est pourquoi les chefs de produit doivent savoir quand la réglementation s'applique et l'anticiper.", "Les résultats en matière de soins comprennent la sécurité, la qualité, l'accès, l'équité et le temps du personnel, c'est pourquoi les chefs de produit définissent des indicateurs de succès que les responsables cliniques et opérationnels reconnaissent.", "Les produits dépendent souvent de normes de données de santé nationales et régionales et de plateformes partagées, c'est pourquoi les chefs de produit travaillent au-delà des frontières des organisations." ], "pcfRole": { "name": "Product manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/product-manager/", "description": "A product manager makes sure that their products provide value and achieve the right outcomes by balancing user and business needs.\n\nIn this role, you will:\n- work with multidisciplinary teams, bringing together their views, user needs and business needs, to frame the problem\n- work with multidisciplinary teams to provide the right outcomes for users and the organisation\n- make decisions on priorities for your teams\n- ensure teams comply with appropriate standards", "family": "Product and delivery" }, "esco": [ "a79170ad-0b7b-4697-864f-1748359aa10a", "9f508305-80ce-4111-8722-f2c9b4a44890" ], "levels": [ { "id": "associate-product-manager", "slug": "chef-de-produit-adjoint", "title": "Chef de produit adjoint", "band": "6", "summary": "", "pcfLevel": "Associate product manager", "pcfLevelDescription": "An associate product manager is responsible for features, components or part of a product, contributing to the delivery of value.\n\nThis can be an entry-level role for civil servants who are looking to move into a digital role or those on emerging talent schemes.\n\nAt this role level, you will:\n- work with product managers to advocate for user needs throughout the organisation, prioritising delivery of greatest value\n- manage a smaller product with support, or a subset of features of a larger product\n- learn product management approaches and methods", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Être responsable du carnet de produit d'une fonctionnalité ou d'une partie d'un produit, en travaillant avec un chef de produit.", "Transformer les enseignements de la recherche utilisateur auprès des patients, des cliniciens et du personnel soignant en récits utilisateurs hiérarchisés.", "Travailler avec les responsables de la sécurité clinique pour consigner et revoir les dangers des fonctionnalités dont vous êtes responsable.", "Suivre les indicateurs du produit, comme l'adoption, les taux de réalisation et les appels au support, et rendre compte de ce qu'ils montrent.", "Représenter le produit lors des démonstrations et auprès des parties prenantes opérationnelles." ], "qualifications": [ "Une expérience dans un poste numérique, clinique ou opérationnel, ou une expérience équivalente." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 409, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-6--associate-product-manager.tsv" }, { "id": "product-manager", "slug": "chef-de-produit", "title": "Chef de produit", "band": "7", "summary": "", "pcfLevel": "Product manager", "pcfLevelDescription": "A product manager is responsible for product quality and value, working with the team to identify, implement and improve strategies and tactics for their products. They might recruit and manage people in the product profession, ensuring people with the right skills are hired, supported and developed.\n\nThis can be an entry-level role for new product managers who have been working in other digital roles.\n\nAt this role level, you will:\n- lead a product through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement\n- support lead and senior product managers\n- prioritise work for your teams and be able to measure outcomes", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fixer la vision, la feuille de route et les indicateurs de succès d'un produit de santé numérique.", "Hiérarchiser le travail de l'équipe, en conciliant besoins des utilisateurs, sécurité clinique, politiques, contraintes techniques et coût.", "Accepter avec le responsable de la sécurité clinique le risque clinique des changements du produit, et arrêter les mises en production qui ne sont pas sûres.", "Travailler avec les responsables cliniques et opérationnels pour que le produit s'inscrive dans les parcours de soins et soit adopté.", "Veiller à ce que le produit respecte les normes d'accessibilité, de gouvernance de l'information et de service.", "Mesurer les résultats du produit, y compris ses bénéfices pour les patients et le personnel." ], "qualifications": [ "Une expérience significative de la gestion de produit ou d'un poste numérique voisin." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "working", "levelNumber": 2 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "working", "levelNumber": 2 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 474, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-7--product-manager.tsv" }, { "id": "senior-product-manager", "slug": "chef-de-produit-senior", "title": "Chef de produit senior", "band": "8a", "summary": "", "pcfLevel": "Senior product manager", "pcfLevelDescription": "A senior product manager can work on a group of products that share a value proposition, or a single product that is complex, high risk or sensitive. They are responsible for product quality and value, working with teams to identify, implement and improve strategies and tactics for their products. They might also be involved in parts of programme management activity.\n\nAt this role level, you will:\n- lead products through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement\n- make decisions based on the overall quality and value of your products\n- manage associate product managers and product managers\n- be involved in recruiting associate product managers, product managers and contractors", "civilServiceGrades": "G7", "responsibilities": [ "Diriger un groupe de produits liés, ou un produit unique complexe, à haut risque ou sensible, comme un produit utilisé aux urgences.", "Construire la stratégie produit à partir de données probantes sur les besoins des patients, la pratique clinique et les politiques de santé et de soins.", "Veiller à ce que le produit respecte la réglementation des dispositifs médicaux lorsqu'elle s'applique.", "Gérer le budget du produit et défendre l'investissement par ses bénéfices pour les soins.", "Accompagner et encadrer les chefs de produit." ], "qualifications": [ "Une solide expérience de la gestion de produits numériques tout au long de leur cycle de vie." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 554, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8a--senior-product-manager.tsv" }, { "id": "lead-product-manager", "slug": "chef-de-produit-référent", "title": "Chef de produit référent", "band": "8b", "summary": "", "pcfLevel": "Lead product manager", "pcfLevelDescription": "A lead product manager is responsible for a product portfolio or end-to-end service, and the delivery of product quality and value. They work with teams to identify, implement and improve strategies and tactics for their products. They are a member of the management team for their product area and provide product leadership and direction across multiple teams.\n\nAt this role level, you will:\n- manage people and manage products\n- maintain the high level roadmap\n- be involved in a range of programme management activities relevant to the product portfolio\n- be involved in recruiting product managers at all levels and contractors\n- provide leadership in your programmes and across the local community, working closely with the head of product, where they exist", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger un portefeuille de produits ou un service de bout en bout, comme l'ensemble des produits qui soutiennent un parcours de soins.", "Fixer l'orientation produit de plusieurs équipes et veiller à ce que les produits fonctionnent ensemble pour les patients et le personnel.", "Travailler avec les responsables cliniques et le responsable de la sécurité clinique pour gérer le risque clinique de tout le portefeuille.", "Détenir le budget du portefeuille et rendre compte des bénéfices aux instances de gouvernance de haut niveau.", "Diriger et faire progresser les chefs de produit du domaine." ], "qualifications": [ "Une solide expérience de la direction de produits dans plusieurs équipes." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8b--lead-product-manager.tsv" }, { "id": "head-of-product", "slug": "directeur-produit", "title": "Directeur produit", "band": "8c", "summary": "", "pcfLevel": "Head of product", "pcfLevelDescription": "A head of product provides support to all product managers in the organisation and to the product community across government. They lead on product strategy, working closely with lead product managers and their business units. They are responsible for setting and raising standards for product management in their organisation.\n\nAt this role level, you will:\n- coach others in product management\n- work with organisation management and other communities to represent product community interests\n- oversee every member of the community, including their role, assignments, development, pay and performance\n- manage recruitment, development, moves and exits from the community, covering civil servants and contractors\n- line manage senior and lead product managers", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la stratégie produit de l'organisation, avec les dirigeants et les responsables cliniques et opérationnels.", "Fixer et élever les normes de gestion de produit, y compris la manière dont les produits gèrent le risque clinique et mesurent leurs résultats.", "Diriger la profession produit, y compris le recrutement, les parcours de carrière et le développement des capacités.", "Arbitrer les priorités d'investissement entre produits, à partir de données probantes sur le besoin, la valeur et l'équité.", "Représenter les produits de l'organisation auprès des partenaires de tout le système de santé et de soins." ], "qualifications": [ "Une solide expérience de la direction de la gestion de produit dans toute une organisation." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-product-outcomes", "slug": "pcf-managing-product-outcomes", "level": "expert", "levelNumber": 4 }, { "id": "pcf:product-leadership", "slug": "pcf-product-leadership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:product-management", "slug": "pcf-product-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "", "selfAssessmentFile": "product-manager--band-8c--head-of-product.tsv" } ], "sources": [] }, { "id": "project-manager", "slug": "chef-de-projet", "title": "Chef de projet", "family": "product-and-delivery", "summary": "Les chefs de projet planifient et mènent des projets qui changent la manière dont l'organisation soutient la santé et les soins, comme le déploiement d'un système clinique sur de nouveaux sites, le transfert de services vers une nouvelle infrastructure ou l'introduction de nouveaux outils numériques pour le personnel soignant. Ils maîtrisent le périmètre, les délais, les coûts, la qualité et les risques avec des méthodes de projet reconnues, et veillent à ce que les projets apportent aux patients et au personnel les bénéfices promis.", "healthContext": [ "Les projets qui changent des systèmes ou des parcours cliniques ont besoin d'une assurance de sécurité clinique avant la mise en service, c'est pourquoi les chefs de projet intègrent au calendrier les ateliers d'identification des dangers, la validation du dossier de sécurité et la contribution du responsable de la sécurité clinique.", "Les mises en service ne doivent pas perturber la prise en charge des patients, c'est pourquoi les chefs de projet planifient avec les équipes cliniques et opérationnelles les bascules, les dispositions de continuité d'activité et l'accompagnement sur le terrain.", "Les projets ont souvent besoin d'analyses d'impact relatives à la protection des données et d'accords de partage d'informations, c'est pourquoi les chefs de projet les planifient tôt avec les collègues de la gouvernance de l'information.", "Les bénéfices en matière de soins, comme le temps du personnel libéré ou la réduction des erreurs, mettent du temps à apparaître, c'est pourquoi les chefs de projet établissent des situations de référence et confient au service le suivi des bénéfices." ], "pcfRole": null, "esco": [ "bea99fea-0383-4c63-b944-70d4799de2c5", "8b6388a4-4904-471b-9331-d3b1211f5525" ], "levels": [ { "id": "assistant-project-manager", "slug": "chef-de-projet-adjoint", "title": "Chef de projet adjoint", "band": "5", "summary": "Le chef de projet adjoint soutient la conduite de projets, ou gère de petits projets bien définis avec l'accompagnement d'un chef de projet plus expérimenté.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Tenir à jour les plans de projet, les registres des risques et des problèmes, les journaux d'actions et les registres des dépendances.", "Organiser les réunions et les comités de projet, en rédiger les comptes rendus et suivre les actions.", "Gérer de petits travaux bien définis, comme le déploiement sur un site ou un calendrier de formation, avec un accompagnement.", "Suivre les tâches de préparation à la mise en service, comme la validation de sécurité clinique, les vérifications de protection des données et la formation du personnel.", "Préparer les rapports de synthèse et suivre les dépenses du projet par rapport au budget." ], "qualifications": [ "Une qualification de base en gestion de projet, ou une expérience équivalente." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 334, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-5--assistant-project-manager.tsv" }, { "id": "project-manager", "slug": "chef-de-projet", "title": "Chef de projet", "band": "6", "summary": "Le chef de projet conduit du lancement à la clôture des projets de taille et de complexité modérées, comme le déploiement d'un service numérique dans plusieurs structures de soins.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planifier et gérer les projets du lancement à la clôture, en maîtrisant le périmètre, les délais, les coûts, la qualité et les risques.", "Planifier les mises en service avec les équipes cliniques et opérationnelles, y compris la bascule, la continuité d'activité et l'accompagnement.", "Veiller à ce que l'assurance de sécurité clinique, de gouvernance de l'information et d'accessibilité soit planifiée et achevée avant la mise en service.", "Gérer le budget du projet et les livrables des fournisseurs.", "Rendre compte au comité de projet et faire remonter les risques et les problèmes qui dépassent les tolérances.", "Établir les situations de référence des bénéfices et confier leur suivi au service." ], "qualifications": [ "Une qualification reconnue en gestion de projet, comme une certification de niveau praticien, ou une expérience équivalente.", "Une expérience de la gestion de projets qui changent des services ou des systèmes." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 425, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-6--project-manager.tsv" }, { "id": "senior-project-manager", "slug": "chef-de-projet-senior", "title": "Chef de projet senior", "band": "7", "summary": "Le chef de projet senior dirige des projets importants, complexes ou à haut risque, comme le remplacement d'un système clinique dans toute une organisation, et peut encadrer d'autres membres du personnel de projet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger des projets importants ou à haut risque, comme le remplacement de systèmes cliniques ou des déploiements multisites.", "Gérer des dépendances complexes avec les fournisseurs, d'autres projets et les organisations partenaires de santé et de soins.", "Diriger les décisions de mise en service avec le responsable de la sécurité clinique, les responsables opérationnels et le responsable exécutif du projet.", "Gérer le budget et les dispositions commerciales du projet, y compris la maîtrise des changements avec les fournisseurs.", "Veiller à ce que les bénéfices pour les patients et le personnel soient définis, portés par un responsable et mesurés.", "Encadrer et faire progresser les chefs de projet et le personnel d'appui aux projets." ], "qualifications": [ "Une qualification reconnue en gestion de projet, ou une expérience équivalente.", "Une expérience significative de la gestion de projets complexes dans un environnement réglementé ou critique pour la sécurité." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 476, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-7--senior-project-manager.tsv" }, { "id": "lead-project-manager", "slug": "chef-de-projet-référent", "title": "Chef de projet référent", "band": "8a", "summary": "Le chef de projet référent dirige les projets les plus complexes ou un groupe de projets liés, et fixe la pratique de gestion de projet de son domaine.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger les projets les plus complexes, ou un groupe de projets liés, dans plusieurs services ou organisations.", "Fixer les normes, les modèles et l'assurance de la gestion de projet du domaine, et accompagner les chefs de projet.", "Conseiller les responsables exécutifs et les comités sur les options de conduite, les risques et le redressement des projets en difficulté.", "Gérer des budgets et des contrats importants, et veiller à l'efficience des projets.", "Veiller au respect des exigences de sécurité clinique et de gouvernance de l'information dans tout le groupe de projets.", "Encadrer les chefs de projet." ], "qualifications": [ "Une solide expérience de la direction de projets complexes, avec une qualification reconnue en gestion de projet ou une expérience équivalente." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 547, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-8a--lead-project-manager.tsv" }, { "id": "head-of-project-management", "slug": "responsable-de-la-gestion-de-projet", "title": "Responsable de la gestion de projet", "band": "8b", "summary": "Le responsable de la gestion de projet dirige la pratique de gestion de projet de l'organisation et les chefs de projet qui conduisent sa transformation numérique.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la pratique de gestion de projet, y compris ses méthodes, ses normes, ses outils et son assurance.", "Affecter les chefs de projet aux projets de l'organisation et gérer la capacité de la pratique.", "Développer la capacité de gestion de projet, y compris le recrutement, la formation et les parcours de carrière.", "Conseiller les dirigeants sur la santé des projets, les risques de conduite et les enseignements tirés.", "Gérer le budget de la pratique." ], "qualifications": [ "Une solide expérience de la direction de projets et de chefs de projet, avec une qualification reconnue en gestion de projet ou une expérience équivalente." ], "skills": [ { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-decisions-and-risks", "slug": "pcf-managing-decisions-and-risks", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "project-manager--band-8b--head-of-project-management.tsv" } ], "sources": [] }, { "id": "programme-delivery-manager", "slug": "responsable-de-livraison-de-programme", "title": "Responsable de livraison de programme", "family": "product-and-delivery", "summary": "Les responsables de livraison de programme rendent compte de la livraison de services de santé numérique complexes qui demandent la collaboration de plusieurs équipes, fournisseurs ou organisations, ou qui présentent un risque technique, clinique ou public élevé. Ils gèrent les dépendances, les budgets, les dispositions commerciales et les personnes de tout le programme, et veillent à ce qu'il apporte les bénéfices prévus aux patients, aux cliniciens et au personnel soignant.", "healthContext": [ "Les programmes changent souvent la manière dont les soins sont dispensés dans plusieurs organisations, c'est pourquoi les responsables de livraison de programme coordonnent des responsables cliniques, opérationnels et numériques aux priorités et aux gouvernances différentes.", "Le risque clinique doit être géré à l'échelle de tout le programme, et pas seulement dans chaque équipe, c'est pourquoi ils travaillent avec les responsables de la sécurité clinique pour garder une vision d'ensemble des dangers et des dossiers de sécurité.", "Les programmes impliquent souvent de gros contrats avec des fournisseurs de systèmes cliniques, c'est pourquoi la gestion commerciale et contractuelle est une part importante du rôle.", "Les bénéfices en matière de soins, comme des attentes plus courtes, une prescription plus sûre ou du temps libéré pour le personnel, doivent être définis, portés par le service et suivis longtemps après la clôture du programme." ], "pcfRole": { "name": "Programme delivery manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/programme-delivery-manager/", "description": "A programme delivery manager is accountable for the delivery of complex products and services that are being delivered by multiple teams or have high technical or political risk.", "family": "Product and delivery" }, "esco": [ "c94f3565-d987-431f-a46b-6f4e018e0bd7" ], "levels": [ { "id": "programme-delivery-manager", "slug": "responsable-de-livraison-de-programme", "title": "Responsable de livraison de programme", "band": "8b", "summary": "", "pcfLevel": "Programme delivery manager", "pcfLevelDescription": "A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.\n\nAt this role level, you will:\n- manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios\n- remove blockers and manage risks, commercials, budgets and people\n- balance objectives and redeploy people and resources as priorities change\n- have an in-depth knowledge of Agile and other methodologies\n- be responsible for understanding, managing and communicating to complex stakeholder groups, balancing priorities\n- be the initial escalation point for the programme\n- have an awareness of the bigger picture\n- support the programme director by overseeing the delivery of their vision for the programme\n- support and coach delivery managers", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger la livraison d'un programme de plusieurs équipes, comme l'introduction d'un nouveau service numérique sur tout un parcours de soins.", "Planifier et gérer les dépendances entre équipes, fournisseurs et organisations partenaires de santé et de soins.", "Garder avec le responsable de la sécurité clinique une vision d'ensemble du risque clinique du programme, et veiller à ce que chaque mise en production dispose de l'assurance nécessaire.", "Gérer le budget du programme, les contrats et la performance des fournisseurs.", "Rendre compte de l'avancement, des risques et des bénéfices au comité de programme et au responsable exécutif.", "Encadrer les responsables de livraison et construire une culture de livraison saine dans tout le programme." ], "qualifications": [ "Une solide expérience de la livraison de services ou de programmes numériques complexes impliquant plusieurs équipes." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 593, "jobEvaluationNotes": "", "selfAssessmentFile": "programme-delivery-manager--band-8b--programme-delivery-manager.tsv" }, { "id": "senior-programme-delivery-manager", "slug": "responsable-de-livraison-de-programme-senior", "title": "Responsable de livraison de programme senior", "band": "8c", "summary": "", "pcfLevel": "Programme delivery manager", "pcfLevelDescription": "A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.\n\nAt this role level, you will:\n- manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios\n- remove blockers and manage risks, commercials, budgets and people\n- balance objectives and redeploy people and resources as priorities change\n- have an in-depth knowledge of Agile and other methodologies\n- be responsible for understanding, managing and communicating to complex stakeholder groups, balancing priorities\n- be the initial escalation point for the programme\n- have an awareness of the bigger picture\n- support the programme director by overseeing the delivery of their vision for the programme\n- support and coach delivery managers", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger la livraison des programmes les plus importants ou les plus risqués de l'organisation, comme le remplacement du dossier patient informatisé central ou un dossier de soins partagé à l'échelle du système.", "Coordonner la livraison entre plusieurs organisations d'un système de soins, en alignant leurs plans, leur gouvernance et leurs décisions de mise en service.", "Diriger la stratégie commerciale et la négociation avec les grands fournisseurs, et gérer des budgets de programme pluriannuels.", "Veiller à ce que la sécurité clinique, la gouvernance de l'information et la continuité d'activité soient garanties à l'échelle du programme avant les grandes mises en service.", "Diriger et faire progresser les responsables de programme et de livraison, et fixer des normes de livraison dans tout le portefeuille.", "Conseiller les dirigeants sur le risque, les options et le redressement des programmes." ], "qualifications": [ "Une solide expérience de la direction de programmes importants et à haut risque entre organisations." ], "skills": [ { "id": "pcf:agile-and-lean-practices", "slug": "pcf-agile-and-lean-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:maintaining-delivery-momentum", "slug": "pcf-maintaining-delivery-momentum", "level": "expert", "levelNumber": 4 }, { "id": "pcf:making-a-process-work", "slug": "pcf-making-a-process-work", "level": "expert", "levelNumber": 4 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "Le UK GDaD PCF n'a qu'un niveau de responsable de livraison de programme, en G7 ou G6. Cette référence ajoute un niveau senior en bande 8c pour les programmes les plus importants et multi-organisations, avec des budgets plus élevés (ressources financières de niveau 5) et une communication plus conflictuelle (niveau 6).", "selfAssessmentFile": "programme-delivery-manager--band-8c--senior-programme-delivery-manager.tsv" } ], "sources": [] }, { "id": "digital-portfolio-manager", "slug": "gestionnaire-de-portefeuille-numérique", "title": "Gestionnaire de portefeuille numérique", "family": "product-and-delivery", "summary": "Les gestionnaires de portefeuille numérique aident l'organisation à choisir, suivre et gouverner son portefeuille de projets, de programmes et de produits numériques, pour qu'elle investisse dans les travaux qui apportent le plus aux patients, aux cliniciens et au personnel soignant. Ils pilotent la gouvernance et le reporting du portefeuille, aident les dirigeants à hiérarchiser à partir de données solides et veillent à ce que le portefeuille apporte les bénéfices promis.", "healthContext": [ "Le numérique est en concurrence pour les financements avec les soins de première ligne, c'est pourquoi les gestionnaires de portefeuille aident les dirigeants à montrer les bénéfices de l'investissement numérique pour les patients et le personnel.", "La gouvernance du portefeuille doit inclure l'assurance de sécurité clinique, de gouvernance de l'information et de cybersécurité, c'est pourquoi les gestionnaires de portefeuille la suivent au même titre que les délais, les coûts et le périmètre.", "De nombreux projets numériques dépendent de la disponibilité des équipes cliniques et opérationnelles, comme des cliniciens pour tester ou du personnel à former, c'est pourquoi les gestionnaires de portefeuille surveillent les conflits de sollicitation des services.", "Les financements proviennent souvent de plusieurs sources avec leurs propres règles et échéances de reporting, c'est pourquoi les gestionnaires de portefeuille maintiennent un reporting exact et ponctuel." ], "pcfRole": { "name": "Digital portfolio manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/digital-portfolio-manager/", "description": "A digital portfolio manager co-ordinates and manages a group , or ‘portfolio’, of digital projects. In this role, you will use an iterative and flexible approach to help define governance processes for this portfolio.", "family": "Product and delivery" }, "esco": [ "c94f3565-d987-431f-a46b-6f4e018e0bd7" ], "levels": [ { "id": "digital-portfolio-analyst", "slug": "analyste-de-portefeuille-numérique", "title": "Analyste de portefeuille numérique", "band": "5", "summary": "", "pcfLevel": "Digital portfolio analyst", "pcfLevelDescription": "A digital portfolio analyst supports the tracking, analysis and delivery of outcomes across a portfolio of digital projects. This role level may be called ‘associate digital portfolio manager’ in your organisation.\n\nAs you will be learning basic portfolio management skills, you will report to a more senior portfolio manager.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Recueillir et vérifier les données d'avancement, de risques, de finances et de bénéfices des projets du portefeuille.", "Tenir à jour le registre et les tableaux de bord du portefeuille, et repérer les lacunes ou les incohérences du reporting.", "Préparer les documents et les rapports des instances de gouvernance du portefeuille.", "Suivre les jalons d'assurance des projets, comme la validation de sécurité clinique et les analyses d'impact relatives à la protection des données.", "Soutenir les gestionnaires de portefeuille dans l'analyse de hiérarchisation et de planification." ], "qualifications": [ "Une licence ou une qualification pertinente, ou une expérience équivalente de l'analyse ou du reporting." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "project-management", "slug": "project-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "Le UK GDaD PCF place les niveaux analyste et gestionnaire en HEO ou SEO. Cette référence place l'analyste en bande 5, car c'est un niveau d'apprentissage rattaché à un gestionnaire de portefeuille, et le gestionnaire en bande 6, pour que les deux niveaux ne soient pas dans la même bande.", "selfAssessmentFile": "digital-portfolio-manager--band-5--digital-portfolio-analyst.tsv" }, { "id": "digital-portfolio-manager", "slug": "gestionnaire-de-portefeuille-numérique", "title": "Gestionnaire de portefeuille numérique", "band": "6", "summary": "", "pcfLevel": "Digital portfolio manager", "pcfLevelDescription": "A digital portfolio manager helps to co-ordinate and manage a portfolio of digital projects.\n\nAt this role level, you will:\n- help to create environments that enable teams to deliver\n- support the prioritisation of a group of projects and programmes\n- help teams to follow governance and delivery processes\n- help stakeholders understand the performance of work and any related risks\n- support more senior portfolio managers and leadership in making improvements", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Coordonner un portefeuille de projets et de programmes numériques, comme l'ensemble des travaux numériques d'une direction.", "Aider les équipes à suivre les processus de gouvernance, d'assurance et de livraison, et à les rendre proportionnés.", "Aider les dirigeants à hiérarchiser les travaux à partir de données sur le besoin, le bénéfice, le risque et la capacité.", "Rendre compte clairement de la performance, des risques et des bénéfices du portefeuille aux comités et aux parties prenantes.", "Repérer les conflits de sollicitation des équipes cliniques et opérationnelles entre projets et aider à les résoudre." ], "qualifications": [ "Une expérience de la gestion de portefeuille, de programme ou de projet, ou une expérience équivalente." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 409, "jobEvaluationNotes": "", "selfAssessmentFile": "digital-portfolio-manager--band-6--digital-portfolio-manager.tsv" }, { "id": "senior-digital-portfolio-manager", "slug": "gestionnaire-de-portefeuille-numérique-senior", "title": "Gestionnaire de portefeuille numérique senior", "band": "8a", "summary": "", "pcfLevel": "Senior digital portfolio manager", "pcfLevelDescription": "A senior digital portfolio manager is responsible for co-ordinating and managing a portfolio of digital projects.\n\nAt this role level, you will:\n- track, analyse and help deliver outcomes in your portfolio\n- give guidance and deal with issues to help teams to deliver faster\n- manage governance and assurance processes, and ensure standards are met\n- provide information to stakeholders on work performance and related risks", "civilServiceGrades": "G7", "responsibilities": [ "Gérer le portefeuille numérique de l'organisation, ou une grande partie de celui-ci, et ses processus de gouvernance et d'assurance.", "Suivre et analyser les résultats et les bénéfices du portefeuille, et agir sur les problèmes pour aider les équipes à livrer.", "Veiller à ce que le portefeuille respecte les normes, y compris l'assurance de sécurité clinique, de gouvernance de l'information et de cybersécurité.", "Conseiller les dirigeants sur la hiérarchisation, l'investissement et les arbitrages, avec des données claires.", "Gérer le reporting du portefeuille auprès des financeurs et des organismes extérieurs.", "Encadrer les analystes et les gestionnaires de portefeuille." ], "qualifications": [ "Une solide expérience de la gestion de portefeuille ou de programme, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 547, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 7, car le UK GDaD PCF passe du gestionnaire de portefeuille numérique (HEO/SEO) au gestionnaire de portefeuille numérique senior (G7).", "selfAssessmentFile": "digital-portfolio-manager--band-8a--senior-digital-portfolio-manager.tsv" }, { "id": "head-of-digital-portfolio", "slug": "responsable-du-portefeuille-numérique", "title": "Responsable du portefeuille numérique", "band": "8c", "summary": "", "pcfLevel": "Head of portfolio", "pcfLevelDescription": "A head of portfolio leads a team of digital portfolio managers. You will ensure the portfolio of digital projects delivers the best possible outcomes.\n\nAt this role level, you will:\n- lead the tracking and governing of digital projects\n- ensure the right controls are used\n- address risks and deal with, or escalate, issues\n- provide leaders with insights into the portfolio's future so they can make informed decisions\n- build and lead a diverse, skilled and motivated team of digital portfolio managers\n- ensure the portfolio team is meeting the needs of the organisation\n- support the professional development of the portfolio community, including line management and coaching", "civilServiceGrades": "G6", "responsibilities": [ "Diriger la fonction de portefeuille numérique et l'équipe des gestionnaires de portefeuille.", "Fixer la stratégie, les contrôles et la gouvernance du portefeuille, et veiller à leur application.", "Donner aux dirigeants une vision de l'avenir du portefeuille pour éclairer leurs décisions d'investissement.", "Veiller à ce que les bénéfices du portefeuille pour les patients, le personnel et l'organisation soient réalisés et rapportés.", "Traiter les risques du portefeuille et faire remonter les problèmes à l'équipe de direction.", "Gérer le budget et la capacité de la fonction." ], "qualifications": [ "Une solide expérience de la direction de la gestion de portefeuille dans une organisation complexe." ], "skills": [ { "id": "pcf:agile-working", "slug": "pcf-agile-working", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-analysis-and-insight", "slug": "pcf-communicating-analysis-and-insight", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "6", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "Les ressources financières sont cotées au niveau 5, car le responsable du portefeuille numérique supervise l'investissement de tout le portefeuille numérique, qui couvre plusieurs services ; les ressources d'information sont au niveau 6, car le registre et le reporting du portefeuille couvrent toute l'organisation.", "selfAssessmentFile": "digital-portfolio-manager--band-8c--head-of-digital-portfolio.tsv" } ], "sources": [] }, { "id": "service-owner", "slug": "propriétaire-de-service", "title": "Propriétaire de service", "family": "product-and-delivery", "summary": "Les propriétaires de service sont les responsables qui rendent compte d'un service de santé numérique de bout en bout, dans ses dimensions numérique, opérationnelle et clinique. Ils réunissent des équipes pluridisciplinaires et des partenaires du service, fixent sa stratégie et ses priorités, détiennent son budget et sa performance, et veillent à ce qu'il apporte des résultats et des bénéfices sûrs et de qualité aux patients, aux cliniciens et au personnel soignant.", "healthContext": [ "Un service de santé numérique fait partie d'un service de soins plus large, c'est pourquoi les propriétaires de service travaillent d'égal à égal avec les responsables cliniques et opérationnels et partagent la responsabilité de toute l'expérience du patient.", "Le propriétaire de service rend compte de la gestion du risque clinique du service, en travaillant avec le responsable de la sécurité clinique et en acceptant le risque résiduel au bon niveau.", "Les services traitent des informations de santé confidentielles, c'est pourquoi les propriétaires de service veillent à ce que la gouvernance de l'information, la protection des données et la cybersécurité soient en place et revues.", "Les services en production qui soutiennent les soins doivent être résilients, c'est pourquoi les propriétaires de service veillent à ce que la continuité d'activité, la réponse aux incidents et le support des fournisseurs répondent aux besoins cliniques.", "Les bénéfices en matière de soins doivent être mesurés et rapportés, c'est pourquoi les propriétaires de service tiennent des indicateurs de performance couvrant la sécurité, la qualité, l'accès, l'équité et le coût." ], "pcfRole": { "name": "Service owner", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-owner/", "description": "A service owner is accountable for the quality, performance, benefits and outcomes of a service. They provide clear end-to-end direction, prioritisation, risk management and decision making for teams in line with department, policy and user outcomes.\n\nIn this role, you will:\n- define success and quality measures for a service, driving continuous improvement towards these measures\n- inform and influence stakeholders, getting consensus that enables work to progress\n- ensure the delivery of change that realises the outcomes and benefits of your service", "family": "Product and delivery" }, "esco": [ "a79170ad-0b7b-4697-864f-1748359aa10a" ], "levels": [ { "id": "service-owner", "slug": "propriétaire-de-service", "title": "Propriétaire de service", "band": "8b", "summary": "", "pcfLevel": "Service owner", "pcfLevelDescription": "A service owner is an accountable leader that brings together a multidisciplinary team to ensure delivery of a quality service. They advocate for their service and teams, and develop an open and trust-based culture.\n\nAt this role level, you will:\n- ensure a strategy is in place that delivers the intended vision, outcomes and benefits\n- prioritise areas of development, balancing user needs, business requirements and policy\n- ensure appropriate governance and assurance is in place\n- ensure appropriate funding is in place\n- create the culture and environment for the team to do their best work", "civilServiceGrades": "G7/G6", "responsibilities": [ "Rendre compte d'un service de santé numérique de bout en bout, comme l'accès en ligne au dossier ou les demandes d'avis numériques, tout au long de son cycle de vie.", "Fixer la stratégie et les priorités du service avec les responsables cliniques et opérationnels, en conciliant besoins des utilisateurs, sécurité, politiques et coût.", "Détenir le budget du service et défendre l'investissement par ses bénéfices pour les patients et le personnel.", "Veiller à ce que le risque clinique, la gouvernance de l'information, l'accessibilité et la cybersécurité soient gérés et garantis.", "Suivre la performance et les bénéfices du service, et diriger son amélioration lorsqu'il n'est pas à la hauteur.", "Représenter le service dans les instances de gouvernance et auprès des partenaires de tout le système de santé et de soins." ], "qualifications": [ "Une solide expérience de la direction de services numériques, opérationnels ou cliniques." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "service-owner--band-8b--service-owner.tsv" }, { "id": "senior-service-owner", "slug": "propriétaire-de-service-senior", "title": "Propriétaire de service senior", "band": "8c", "summary": "", "pcfLevel": "Service owner", "pcfLevelDescription": "A service owner is an accountable leader that brings together a multidisciplinary team to ensure delivery of a quality service. They advocate for their service and teams, and develop an open and trust-based culture.\n\nAt this role level, you will:\n- ensure a strategy is in place that delivers the intended vision, outcomes and benefits\n- prioritise areas of development, balancing user needs, business requirements and policy\n- ensure appropriate governance and assurance is in place\n- ensure appropriate funding is in place\n- create the culture and environment for the team to do their best work", "civilServiceGrades": "G7/G6", "responsibilities": [ "Rendre compte d'un groupe de services de santé numérique liés, ou d'un service critique utilisé dans tout le système de soins, comme le dossier patient informatisé.", "Fixer une stratégie pluriannuelle des services avec les dirigeants et les responsables cliniques et opérationnels.", "Détenir les budgets et les relations avec les grands fournisseurs de ces services.", "Accepter et faire remonter au plus haut niveau les risques cliniques, informationnels et opérationnels, avec le responsable de la sécurité clinique et le responsable exécutif du risque lié à l'information.", "Diriger les propriétaires de service et les équipes pluridisciplinaires, et construire une culture de transparence et d'amélioration continue.", "Diriger la réponse aux incidents majeurs de service qui touchent la prise en charge des patients, et les enseignements qui en découlent." ], "qualifications": [ "Une solide expérience de la direction de services importants ou critiques, y compris leurs budgets et leurs fournisseurs." ], "skills": [ { "id": "pcf:adapting-to-delivery-methodologies", "slug": "pcf-adapting-to-delivery-methodologies", "level": "expert", "levelNumber": 4 }, { "id": "pcf:applying-user-centred-insights", "slug": "pcf-applying-user-centred-insights", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-ownership", "slug": "pcf-financial-ownership", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance", "slug": "pcf-governance-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-performance-and-benefits", "slug": "pcf-leading-performance-and-benefits", "level": "expert", "levelNumber": 4 }, { "id": "pcf:life-cycle-management", "slug": "pcf-life-cycle-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:operational-management", "slug": "pcf-operational-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-ownership", "slug": "pcf-strategic-ownership", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "Le UK GDaD PCF n'a qu'un niveau de propriétaire de service, en G7 ou G6. Cette référence ajoute un niveau senior en bande 8c pour les services critiques pour les soins dans toute l'organisation, avec des budgets couvrant plusieurs services (ressources financières de niveau 5) et une implication régulière dans des incidents graves touchant les patients (effort émotionnel de niveau 2).", "selfAssessmentFile": "service-owner--band-8c--senior-service-owner.tsv" } ], "sources": [] }, { "id": "user-researcher", "slug": "chercheur-utilisateur", "title": "Chercheur utilisateur", "family": "user-centred-design", "summary": "Les chercheurs utilisateurs aident les équipes à comprendre les personnes qui utilisent et fournissent les services de santé et de soins, comme les patients, les aidants, les cliniciens et le personnel soignant. Ils planifient et mènent la recherche de façon sûre et éthique, transforment ce qu'ils apprennent en enseignements clairs et veillent à ce que les décisions sur les services de santé numérique reposent sur des preuves de besoins réels, y compris ceux des personnes pour qui les services sont les plus difficiles à utiliser.", "healthContext": [ "Les participants à la recherche sont souvent malades, anxieux ou en situation de vulnérabilité, c'est pourquoi les chercheurs préparent avec soin le consentement éclairé, la protection des personnes et le bien-être des participants.", "La recherche peut faire entendre des expériences pénibles de maladie, de deuil ou de soins défaillants, c'est pourquoi les chercheurs ont besoin de soutien pour gérer l'effet émotionnel sur eux-mêmes et sur leur équipe.", "Les cliniciens et le personnel soignant ont peu de temps loin des patients, c'est pourquoi les chercheurs planifient la recherche en milieu clinique sans perturber les soins, souvent par l'observation et de courtes séances.", "Certaines recherches relèvent de la recherche en santé formelle ou utilisent des données de patients, c'est pourquoi les chercheurs doivent savoir quand s'appliquent l'approbation éthique ou de gouvernance de la recherche et les contrôles de protection des données.", "Les inégalités de santé sont réelles, c'est pourquoi les chercheurs s'efforcent délibérément d'inclure les personnes peu à l'aise avec le numérique, en situation de handicap ou maîtrisant mal la langue, et celles qui utilisent le moins les services." ], "pcfRole": { "name": "User researcher", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/user-researcher/", "description": "User researchers plan, design and carry out research activities with users that help teams get a deep understanding of the people that use government services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieve policy intent.", "family": "User-centred design" }, "esco": [ "faed411a-f920-4100-86a8-b877928b429c" ], "levels": [ { "id": "associate-user-researcher", "slug": "chercheur-utilisateur-adjoint", "title": "Chercheur utilisateur adjoint", "band": "4", "summary": "", "pcfLevel": "Associate user researcher", "pcfLevelDescription": "As a trainee in an entry-level role, working with more experienced user researchers, you will need to have an understanding of the role and show potential, although you will need guidance and training to produce good work and develop your skills.", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les méthodes de recherche utilisateur par la formation et en travaillant aux côtés de chercheurs expérimentés.", "Prendre des notes, aider à animer des séances et aider au recrutement des participants, selon les procédures de consentement et de protection.", "Conserver les données de recherche en sécurité et conformément aux règles de gouvernance de l'information.", "Aider à analyser les données de recherche et partager les résultats avec l'équipe." ], "qualifications": [ "En préparation d'une qualification ou d'un apprentissage dans un domaine pertinent, ou une expérience équivalente." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 281, "jobEvaluationNotes": "L'effort émotionnel est au niveau 2 à tous les niveaux de chercheur utilisateur, car la recherche avec les patients et les aidants implique souvent d'entendre des récits de maladie, de deuil ou de soins défaillants. La recherche est cotée ici à partir du niveau 2, et passe au niveau 3 lorsque la recherche devient la tâche principale.", "selfAssessmentFile": "user-researcher--band-4--associate-user-researcher.tsv" }, { "id": "junior-user-researcher", "slug": "chercheur-utilisateur-junior", "title": "Chercheur utilisateur junior", "band": "5", "summary": "", "pcfLevel": "Junior user researcher", "pcfLevelDescription": "A junior user researcher is embedded in a multidisciplinary team to carry out user research activities.\n\nAt this role level, you will:\n- have some practical experience but need regular guidance and training to produce your best work and develop your skills\n- work in combination with a more senior user researcher", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Planifier et animer des séances de recherche avec des patients, des aidants et du personnel, avec l'accompagnement d'un chercheur plus expérimenté.", "Utiliser des méthodes comme les entretiens, les tests d'utilisabilité et l'observation en situation dans les structures de soins.", "Recueillir le consentement éclairé, adapter les séances aux besoins des participants et signaler toute préoccupation de protection.", "Analyser les résultats et les présenter à l'équipe sous forme d'enseignements clairs et exploitables.", "Recruter des participants variés, y compris des personnes pour qui les services sont difficiles à utiliser." ], "qualifications": [ "Une licence dans une discipline pertinente, comme les sciences sociales ou la psychologie, ou une expérience équivalente." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "3", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 342, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-5--junior-user-researcher.tsv" }, { "id": "user-researcher", "slug": "chercheur-utilisateur", "title": "Chercheur utilisateur", "band": "6", "summary": "", "pcfLevel": "User researcher", "pcfLevelDescription": "A user researcher is usually embedded in a multidisciplinary team and responsible for planning and carrying out user research activities. At this level, you will be expected to work independently on a team.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Planifier et mener la recherche utilisateur d'une équipe pluridisciplinaire, en choisissant des méthodes adaptées aux questions et aux participants.", "Mener des recherches avec les cliniciens et le personnel soignant sur leur lieu de travail pour comprendre les parcours cliniques et les tâches critiques pour la sécurité.", "Planifier en sécurité des recherches avec des personnes en situation de vulnérabilité, et juger quand une approbation éthique ou de gouvernance de la recherche est nécessaire.", "Partager des enseignements qui aident l'équipe à hiérarchiser, y compris des preuves sur la sécurité et l'accessibilité.", "Impliquer l'équipe dans la recherche pour qu'elle connaisse directement les utilisateurs." ], "qualifications": [ "Une licence dans une discipline pertinente, ou une expérience équivalente.", "Une expérience de la planification et de la conduite de recherches utilisateurs." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "working", "levelNumber": 2 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "working", "levelNumber": 2 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "working", "levelNumber": 2 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 427, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-6--user-researcher.tsv" }, { "id": "senior-user-researcher", "slug": "chercheur-utilisateur-senior", "title": "Chercheur utilisateur senior", "band": "7", "summary": "", "pcfLevel": "Senior user researcher", "pcfLevelDescription": "A senior user researcher is an experienced practitioner who can plan and lead user research activities in larger teams and on more complex services.\n\nAt this role level, you will:\n- build user-centred practices in new teams\n- align user research activities with wider plans to inform a service proposition\n- supervise and develop other user researchers to assure and improve research practice", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Planifier et diriger la recherche de services complexes, comme ceux qui couvrent plusieurs structures de soins ou accueillent des personnes en crise.", "Aligner la recherche sur les plans plus larges du service et sur la recherche des autres équipes.", "Planifier une recherche sûre avec des personnes en situation de vulnérabilité, et préparer les demandes d'approbation éthique et de gouvernance de la recherche.", "Encadrer et faire progresser les chercheurs utilisateurs, et garantir la qualité et l'éthique de leur travail.", "Ancrer une pratique centrée sur l'utilisateur dans les nouvelles équipes et auprès des parties prenantes cliniques." ], "qualifications": [ "Une expérience significative de la recherche utilisateur, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "4", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "user-researcher--band-7--senior-user-researcher.tsv" }, { "id": "lead-user-researcher", "slug": "chercheur-utilisateur-référent", "title": "Chercheur utilisateur référent", "band": "8b", "summary": "", "pcfLevel": "Lead user researcher", "pcfLevelDescription": "A lead user researcher is an expert practitioner, leading and aligning user research activities across several teams.\n\nAt this role level, you will:\n- ensure that teams take a user-centred, evidence-based approach to service design and delivery\n- develop and assure good user research practice", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger et aligner la recherche utilisateur de plusieurs équipes ou de tout un programme.", "Veiller à ce que les équipes adoptent une approche centrée sur l'utilisateur et fondée sur des preuves, et à ce que la recherche atteigne les personnes les plus touchées par les inégalités de santé.", "Fixer et garantir la pratique de recherche, y compris le consentement, la protection des personnes, le traitement des données et le bien-être des participants.", "Construire des ressources de recherche partagées, comme des référentiels de recherche et des panels de participants, que les équipes peuvent réutiliser en sécurité.", "Encadrer et faire progresser les chercheurs utilisateurs." ], "qualifications": [ "Une solide expérience de la direction de la recherche utilisateur dans plusieurs équipes." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "4", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 591, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 8a, car le UK GDaD PCF place le chercheur utilisateur référent en G7 ou G6 et cette référence suit la bande 8b proposée. Les ressources financières sont au niveau 3 pour le budget de recherche, comme le recrutement des participants et leurs indemnités.", "selfAssessmentFile": "user-researcher--band-8b--lead-user-researcher.tsv" }, { "id": "head-of-user-research", "slug": "responsable-de-la-recherche-utilisateur", "title": "Responsable de la recherche utilisateur", "band": "8c", "summary": "", "pcfLevel": "Head of user research", "pcfLevelDescription": "A head of user research leads user researchers in an organisation and attracts and builds talent.\n\nAt this role level, you will:\n- be an expert practitioner who can define and assure best practice\n- influence organisational strategy and priorities\n- collaborate with colleagues across government", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger la profession de recherche utilisateur et fixer sa stratégie, ses normes et son éthique.", "Influencer la stratégie et les priorités de l'organisation par des preuves sur les patients, les aidants et le personnel soignant.", "Attirer, former et faire progresser les talents de la recherche, y compris les parcours de carrière et le recrutement.", "Garantir la pratique de recherche dans toute l'organisation et être le point d'escalade des recherches à haut risque.", "Représenter la pratique de recherche auprès des instances d'éthique, de protection et de gouvernance de la recherche." ], "qualifications": [ "Une solide expérience de la direction de la recherche utilisateur et d'une pratique de recherche." ], "skills": [ { "id": "pcf:agile-research-practices", "slug": "pcf-agile-research-practices", "level": "expert", "levelNumber": 4 }, { "id": "pcf:analysis-and-synthesis", "slug": "pcf-analysis-and-synthesis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:inclusive-research", "slug": "pcf-inclusive-research", "level": "expert", "levelNumber": 4 }, { "id": "pcf:research-management-leadership-and-assurance", "slug": "pcf-research-management-leadership-and-assurance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-research-methods", "slug": "pcf-user-research-methods", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-centred-practice-and-advocacy", "slug": "pcf-user-centred-practice-and-advocacy", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-health-research-ethics", "slug": "pd-health-research-ethics", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "5", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 650, "jobEvaluationNotes": "Le UK GDaD PCF place le chercheur utilisateur référent et le responsable de la recherche utilisateur en G7 ou G6, avec une bande 8b proposée. Cette référence place le responsable en bande 8c, comme les responsables des autres professions de la conception centrée sur l'utilisateur, car il dirige la profession dans toute l'organisation et lance ses programmes de recherche.", "selfAssessmentFile": "user-researcher--band-8c--head-of-user-research.tsv" } ], "sources": [] }, { "id": "service-designer", "slug": "designer-de-services", "title": "Designer de services", "family": "user-centred-design", "summary": "Les designers de services conçoivent les services de santé et de soins de bout en bout, du moment où une personne a besoin d'aide pour la première fois jusqu'à la fin de sa prise en charge, sur les canaux numérique, téléphonique, papier et en présentiel. Ils travaillent avec les patients, les aidants, les cliniciens et le personnel soignant pour cartographier le fonctionnement réel des services, trouver où ils font défaut aux personnes et concevoir des services sûrs, simples et équitables qui fonctionnent au-delà des frontières des organisations.", "healthContext": [ "Les parcours de soins traversent de nombreuses organisations et professions, c'est pourquoi les designers de services cartographient des parcours complets, y compris les relais, les attentes et le travail que font les patients et les aidants pour assurer la continuité des soins.", "Changer le fonctionnement d'un service peut créer de nouveaux risques cliniques, c'est pourquoi les designers de services travaillent avec les responsables de la sécurité clinique pour identifier les dangers des nouveaux modèles de service avant leur mise en service.", "Les services numériques ne doivent pas exclure les personnes qui ne peuvent pas ou ne veulent pas les utiliser, c'est pourquoi les designers de services conçoivent des voies accompagnées et non numériques à côté des voies numériques.", "Le personnel clinique et opérationnel fait partie du service, c'est pourquoi les conceptions doivent s'adapter à ses parcours de travail, à sa charge et à ses responsabilités professionnelles, et pas seulement au parcours du patient." ], "pcfRole": { "name": "Service designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-designer/", "description": "Service designers design the end-to-end journey of a service. This helps a user complete their goal and government deliver a policy intent. In this role, your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.", "family": "User-centred design" }, "esco": [ "faed411a-f920-4100-86a8-b877928b429c", "96e20037-0a25-4bf6-a25e-808d1605d890" ], "levels": [ { "id": "associate-service-designer", "slug": "designer-de-services-adjoint", "title": "Designer de services adjoint", "band": "4", "summary": "", "pcfLevel": "Associate service designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you will need design aptitude, potential and an understanding of the role.", "civilServiceGrades": "AO/EO", "responsibilities": [ "Apprendre les méthodes de design de services par la formation et en travaillant aux côtés de designers expérimentés.", "Aider à cartographier les parcours utilisateurs et les blueprints de service à partir de la recherche avec les patients et le personnel.", "Aider à préparer et à animer des ateliers de co-conception, selon les procédures de consentement et de gouvernance de l'information.", "Documenter les décisions de conception et tenir à jour les livrables de conception." ], "qualifications": [ "En préparation d'une qualification ou d'un apprentissage en design ou dans un domaine voisin, ou une expérience équivalente." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-4--associate-service-designer.tsv" }, { "id": "junior-service-designer", "slug": "designer-de-services-junior", "title": "Designer de services junior", "band": "5", "summary": "", "pcfLevel": "Junior service designer", "pcfLevelDescription": "Junior designers are graduates with a degree in a relevant subject or relevant work experience.\n\nAt this role level, you will:\n- explain design decisions, work collaboratively and have responsibility for a service\n- work independently after being given direction by more senior designers\n- independently identify user issues and important needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Cartographier les parcours actuels et les blueprints de service de parties d'un parcours de soins, comme la prise de rendez-vous ou le suivi.", "Concevoir et tester des améliorations de parties d'un service, sous la direction d'un designer plus expérimenté.", "Animer des séances de co-conception avec des patients, des aidants et du personnel, en les adaptant pour que chacun puisse participer.", "Repérer où un service crée un travail ou un risque supplémentaire pour les patients ou le personnel, et le signaler à l'équipe." ], "qualifications": [ "Une licence en design ou dans une discipline voisine, ou une expérience équivalente." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-5--junior-service-designer.tsv" }, { "id": "service-designer", "slug": "designer-de-services", "title": "Designer de services", "band": "6", "summary": "", "pcfLevel": "Service designer", "pcfLevelDescription": "A service designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.\n\nAt this role level, you will:\n- be trusted to make good decisions\n- recognise when to ask for further guidance and support\n- contribute to the development of design concepts\n- interpret evidence-based research and incorporate this into your work", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir des services de bout en bout sur tous les canaux, y compris des voies accompagnées et non numériques pour qui en a besoin.", "Cartographier les parcours de soins entre organisations et concevoir de meilleurs relais entre équipes et services.", "Concevoir avec les responsables opérationnels le fonctionnement du service pour le personnel, y compris les rôles, la charge de travail et les parcours de travail.", "Travailler avec les responsables de la sécurité clinique pour identifier les dangers des nouveaux modèles de service et concevoir des mesures de maîtrise.", "Prototyper et tester les changements de service avec des patients, des aidants et du personnel." ], "qualifications": [ "Une licence en design ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience de la conception de services avec les utilisateurs." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-6--service-designer.tsv" }, { "id": "senior-service-designer", "slug": "designer-de-services-senior", "title": "Designer de services senior", "band": "7", "summary": "", "pcfLevel": "Senior service designer", "pcfLevelDescription": "A senior service designer is an experienced designer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- potentially have responsibility across complex services\n- help set direction and embed good practice within teams\n- make important decisions based on research and understand how this research impacts others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la conception de services complexes qui couvrent plusieurs structures de soins ou organisations.", "Façonner la vision du service avec les responsables cliniques, opérationnels et numériques.", "Concevoir de nouveaux modèles de service qui améliorent la sécurité, l'accès et l'équité, et les tester avec de vrais utilisateurs.", "Veiller à ce que les effets des changements de service sur le risque clinique, l'égalité et la gouvernance de l'information soient évalués.", "Accompagner les designers et ancrer la pratique du design de services dans les équipes." ], "qualifications": [ "Une expérience significative du design de services, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-7--senior-service-designer.tsv" }, { "id": "lead-service-designer", "slug": "designer-de-services-référent", "title": "Designer de services référent", "band": "8b", "summary": "", "pcfLevel": "Lead service designer", "pcfLevelDescription": "A lead service designer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- set direction and assure the quality of design delivery across teams\n- lead multiple or highly complex services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer l'orientation de conception de plusieurs services ou de tout un parcours de soins, et garantir la qualité de la conception dans les équipes.", "Travailler avec les responsables cliniques et opérationnels de haut niveau pour repenser l'organisation et la délivrance des soins.", "Veiller à ce que les conceptions fonctionnent pour les personnes les plus touchées par les inégalités de santé et pour le personnel sous pression.", "Fixer des normes sur la manière dont les équipes conçoivent pour la sécurité clinique et pour les voies accompagnées.", "Encadrer et faire progresser les designers de services." ], "qualifications": [ "Une solide expérience de la direction du design de services dans plusieurs équipes." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 8a, car le UK GDaD PCF place le designer de services référent en G7 ou G6 et cette référence suit la bande 8b proposée. Les politiques sont au niveau 5, car le designer référent façonne le fonctionnement de divers services d'une direction.", "selfAssessmentFile": "service-designer--band-8b--lead-service-designer.tsv" }, { "id": "head-of-service-design", "slug": "responsable-du-design-de-services", "title": "Responsable du design de services", "band": "8c", "summary": "", "pcfLevel": "Head of service design", "pcfLevelDescription": "A head of service design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- influence both design and organisational strategy and priorities\n- collaborate with counterpart colleagues across government\n- focus on ensuring the right conditions and environment for designers to work effectively", "civilServiceGrades": "G6", "responsibilities": [ "Diriger la profession de design de services et fixer sa stratégie, ses normes et ses méthodes de travail.", "Influencer la stratégie de l'organisation pour que les services soient conçus autour des besoins des patients, des aidants et du personnel.", "Développer la capacité de design de services, y compris le recrutement, les parcours de carrière et la formation.", "Créer les conditions d'une bonne conception, comme l'accès aux utilisateurs, le temps de recherche et la place du design dans la gouvernance.", "Travailler avec les homologues de tout le système de santé et de soins pour concevoir des services coordonnés." ], "qualifications": [ "Une solide expérience de la direction du design et d'une pratique de design." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "service-designer--band-8c--head-of-service-design.tsv" } ], "sources": [] }, { "id": "interaction-designer", "slug": "designer-d-interaction", "title": "Designer d'interaction", "family": "user-centred-design", "summary": "Les designers d'interaction conçoivent la manière dont les patients, les aidants, les cliniciens et le personnel soignant utilisent les services de santé numérique de l'organisation, des applications et formulaires pour les patients aux écrans que les cliniciens utilisent au chevet du patient. Ils conçoivent des interactions simples, accessibles et sûres, les testent avec de vrais utilisateurs et utilisent des systèmes de design partagés pour que les services soient cohérents et familiers.", "healthContext": [ "Les cliniciens utilisent souvent les systèmes sous la pression du temps, avec des interruptions et sur des appareils partagés, c'est pourquoi les conceptions doivent favoriser un travail rapide et exact et faire de l'action sûre l'action la plus facile.", "Une mauvaise conception peut causer un préjudice clinique, comme la sélection du mauvais patient ou une mauvaise lecture d'une dose, c'est pourquoi les designers appliquent les principes des facteurs humains et travaillent avec les responsables de la sécurité clinique.", "De nombreux utilisateurs sont malades, anxieux, âgés ou en situation de handicap, c'est pourquoi les conceptions doivent respecter les normes d'accessibilité et fonctionner pour les personnes peu à l'aise avec le numérique ou ayant une faible littératie en santé.", "Les alertes et les avertissements ne sont utiles que si les personnes les remarquent et leur font confiance, c'est pourquoi les designers aident à réduire la fatigue d'alerte et à garder visibles les informations critiques pour la sécurité." ], "pcfRole": { "name": "Interaction designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/interaction-designer/", "description": "An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.", "family": "User-centred design" }, "esco": [ "96e20037-0a25-4bf6-a25e-808d1605d890" ], "levels": [ { "id": "associate-interaction-designer", "slug": "designer-d-interaction-adjoint", "title": "Designer d'interaction adjoint", "band": "4", "summary": "", "pcfLevel": "Associate interaction designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role.", "civilServiceGrades": "EO", "responsibilities": [ "Apprendre les méthodes de design d'interaction et le système de design de l'équipe par la formation et le travail en binôme.", "Créer des croquis, des maquettes fonctionnelles et des prototypes simples sous supervision.", "Aider à tester les conceptions avec les utilisateurs et consigner ce qui fonctionne et ce qui ne fonctionne pas.", "Suivre les normes d'accessibilité et les modèles du système de design, y compris ceux de l'identité du patient et des avertissements de sécurité." ], "qualifications": [ "En préparation d'une qualification ou d'un apprentissage en design ou dans un domaine voisin, ou une expérience équivalente." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-4--associate-interaction-designer.tsv" }, { "id": "junior-interaction-designer", "slug": "designer-d-interaction-junior", "title": "Designer d'interaction junior", "band": "5", "summary": "", "pcfLevel": "Junior interaction designer", "pcfLevelDescription": "A junior interaction designer is a graduate with a degree in a relevant subject or an individual with some relevant work experience, or both.\n\nAt this role level, you will:\n- explain design decisions\n- work collaboratively\n- have a responsibility as part of a service\n- work independently after being given direction by more senior designers\n- independently identify user issues and important needs", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Concevoir et prototyper des parties d'un service, comme des formulaires, des parcours et des écrans, sous la direction d'un designer plus expérimenté.", "Tester les conceptions avec des patients, des aidants et du personnel, et les modifier selon ce que vous apprenez.", "Concevoir des interactions accessibles qui fonctionnent avec les technologies d'assistance.", "Expliquer à l'équipe les décisions de conception, y compris la manière dont elles réduisent le risque d'erreur." ], "qualifications": [ "Une licence en design ou dans une discipline voisine, ou une expérience équivalente." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-5--junior-interaction-designer.tsv" }, { "id": "interaction-designer", "slug": "designer-d-interaction", "title": "Designer d'interaction", "band": "6", "summary": "", "pcfLevel": "Interaction designer", "pcfLevelDescription": "An interaction designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.\n\nAt this role level, you will:\n- be trusted to make good decisions\n- recognise when to ask for further guidance and support\n- contribute to the development of design concepts\n- interpret evidence-based research and incorporate this into your work", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir les interactions d'un produit de santé numérique, des premiers concepts aux conceptions détaillées et testées.", "Concevoir pour les parcours cliniques, en testant avec les cliniciens et le personnel soignant dans des scénarios réalistes, y compris les interruptions.", "Signaler au responsable de la sécurité clinique les dangers liés à la conception et consigner comment les conceptions les maîtrisent.", "Utiliser le système de design et y contribuer, y compris les modèles des informations critiques pour la sécurité.", "Travailler étroitement avec les développeurs pour que les conceptions soient réalisées comme prévu et restent accessibles." ], "qualifications": [ "Une licence en design ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience de la conception de services numériques avec les utilisateurs." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "Le UK GDaD PCF place le designer d'interaction en SEO ou G7, avec une bande 7 proposée, comme le designer d'interaction senior. Cette référence le place en bande 6, comme le niveau de designer de services aux niveaux de compétences PCF identiques, pour que les deux niveaux de designer d'interaction ne soient pas dans la même bande.", "selfAssessmentFile": "interaction-designer--band-6--interaction-designer.tsv" }, { "id": "senior-interaction-designer", "slug": "designer-d-interaction-senior", "title": "Designer d'interaction senior", "band": "7", "summary": "", "pcfLevel": "Senior interaction designer", "pcfLevelDescription": "A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- potentially have responsibility across complex services\n- help set direction and embed good practice within teams\n- make important decisions based on research and understand how this research impacts others", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger le design d'interaction de services complexes, comme les systèmes cliniques utilisés dans de nombreuses structures de soins.", "Appliquer des méthodes de facteurs humains, comme l'analyse des tâches, aux parcours cliniques critiques pour la sécurité.", "Fournir des preuves de conception aux dossiers de sécurité clinique et, pour les logiciels réglementés, aux dossiers d'utilisabilité.", "Aider à fixer l'orientation et les bonnes pratiques de conception dans les équipes, et accompagner les autres designers.", "Prendre des décisions de conception à partir de la recherche et des données, et les expliquer aux responsables cliniques et produit." ], "qualifications": [ "Une expérience significative du design d'interaction, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-7--senior-interaction-designer.tsv" }, { "id": "lead-interaction-designer", "slug": "designer-d-interaction-référent", "title": "Designer d'interaction référent", "band": "8b", "summary": "", "pcfLevel": "Lead interaction designer", "pcfLevelDescription": "A lead interaction designer is an expert practitioner who influences and mentors others.\n\nAt this role level, you will:\n- work with service managers and programme directors to develop design concepts\n- set direction and assure the quality of design delivery across teams\n- lead multiple or highly complex services", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer l'orientation de conception et garantir la qualité du design d'interaction de plusieurs équipes ou services.", "Diriger le système de design, y compris les modèles accessibles et critiques pour la sécurité que réutilisent les équipes de toute l'organisation.", "Diriger le travail sur les facteurs humains des services cliniques les plus à risque, avec les responsables de la sécurité clinique.", "Travailler avec les responsables produit et cliniques de haut niveau pour élaborer des concepts de conception pour les grands services.", "Encadrer et faire progresser les designers d'interaction." ], "qualifications": [ "Une solide expérience de la direction du design d'interaction dans plusieurs équipes." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 8a, car le UK GDaD PCF place le designer d'interaction référent en G7 ou G6 et cette référence suit la bande 8b proposée. Les politiques sont au niveau 5, car le designer référent fixe des normes de conception pour divers services.", "selfAssessmentFile": "interaction-designer--band-8b--lead-interaction-designer.tsv" }, { "id": "head-of-interaction-design", "slug": "responsable-du-design-d-interaction", "title": "Responsable du design d'interaction", "band": "8c", "summary": "", "pcfLevel": "Head of interaction design", "pcfLevelDescription": "A head of interaction design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- influence both design and organisational strategy and priorities\n- collaborate with counterpart colleagues across government\n- focus on ensuring the right conditions and environment for designers to work effectively", "civilServiceGrades": "G6", "responsibilities": [ "Diriger la profession de design d'interaction et fixer sa stratégie, ses normes et ses méthodes de travail.", "Influencer la stratégie de design et de l'organisation pour que les services soient utilisables, accessibles et sûrs.", "Être responsable du système de design de l'organisation et veiller à ce qu'il réponde aux besoins d'accessibilité et de sécurité clinique.", "Développer la capacité de design, y compris le recrutement, les parcours de carrière et la formation.", "Travailler avec les homologues de tout le système de santé et de soins sur des modèles de conception partagés." ], "qualifications": [ "Une solide expérience de la direction du design et d'une pratique de design." ], "skills": [ { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 634, "jobEvaluationNotes": "", "selfAssessmentFile": "interaction-designer--band-8c--head-of-interaction-design.tsv" } ], "sources": [] }, { "id": "content-designer", "slug": "designer-de-contenu", "title": "Designer de contenu", "family": "user-centred-design", "summary": "Les designers de contenu rendent claires les informations et les démarches de santé et de soins, pour que les patients, les aidants, les cliniciens et le personnel soignant comprennent ce qu'ils doivent savoir et faire. Ils conçoivent les contenus à partir de preuves sur les besoins des utilisateurs, écrivent en langage clair, travaillent avec des experts cliniques pour garantir leur exactitude, et suivent les contenus tout au long de leur vie, de leur création à leur révision et à leur retrait.", "healthContext": [ "Les personnes lisent souvent des contenus de santé lorsqu'elles sont inquiètes, malades ou pressées, c'est pourquoi les contenus doivent être faciles à comprendre et à appliquer pour les personnes ayant une faible littératie en santé.", "Une information de santé erronée ou dépassée peut causer un préjudice, c'est pourquoi les designers de contenu suivent un processus de validation clinique avec des dates de révision et des relecteurs cliniques nommés.", "Certains sujets sont sensibles ou à haut risque, comme les symptômes urgents, la santé mentale, les médicaments et la fin de vie, c'est pourquoi les designers de contenu travaillent étroitement avec les cliniciens et les chercheurs utilisateurs sur le ton et l'exactitude.", "Les systèmes cliniques ont aussi besoin de contenus clairs, comme les libellés, les consignes et les alertes, c'est pourquoi les designers de contenu aident à réduire les erreurs dans les parcours cliniques.", "Les contenus de santé doivent être accessibles et inclusifs, y compris pour les personnes qui utilisent des technologies d'assistance, lisent dans une autre langue ou ont besoin de formats faciles à lire et à comprendre." ], "pcfRole": { "name": "Content designer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/content-designer/", "description": "Content designers make things easier for people to understand and use. This can involve working on a single piece of content or on the end-to-end journey of a service to help users complete their goal and government deliver a policy intent. In this role your work may involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.\n\nIn this role, you will:\n- make sure appropriate content is shown to a user in the right place and in the best format\n- start from discovery and work closely with user researchers, service designers and interaction designers", "family": "User-centred design" }, "esco": [ "a74f6c51-37e5-423e-aa5b-044e98663027", "8cb59bc4-1f39-477e-beea-effed12d186c" ], "levels": [ { "id": "associate-content-designer", "slug": "designer-de-contenu-adjoint", "title": "Designer de contenu adjoint", "band": "4", "summary": "", "pcfLevel": "Associate content designer", "pcfLevelDescription": "As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role. You will perform basic standard checks and copy edits.", "civilServiceGrades": "EO", "responsibilities": [ "Apprendre les méthodes de design de contenu, le guide de style et le processus de relecture clinique par la formation et un travail supervisé.", "Effectuer des vérifications standard, des corrections et des mises à jour des contenus existants.", "Publier des contenus avec le système de gestion de contenu, en suivant les étapes de validation.", "Vérifier l'accessibilité des contenus, comme les titres, les intitulés des liens et les textes de remplacement." ], "qualifications": [ "En préparation d'une qualification ou d'un apprentissage dans un domaine pertinent, ou une expérience équivalente." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-4--associate-content-designer.tsv" }, { "id": "junior-content-designer", "slug": "designer-de-contenu-junior", "title": "Designer de contenu junior", "band": "5", "summary": "", "pcfLevel": "Junior content designer", "pcfLevelDescription": "A junior content designer has some relevant work experience in content creation.\n\nAt this role level, you will:\n- explain content decisions\n- work collaboratively\n- work independently after being given direction by more senior content designers\n- independently identify user issues and needs\n- support content team administration and publishing processes\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Rédiger et mettre à jour des contenus de santé et de service, sous la direction de designers de contenu plus expérimentés.", "Utiliser la recherche et les données pour identifier ce que les utilisateurs doivent savoir et les mots qu'ils emploient.", "Travailler avec les relecteurs cliniques pour vérifier l'exactitude, et expliquer les termes médicaux en langage clair.", "Soutenir la publication des contenus, les dates de révision et l'administration de l'équipe de contenu." ], "qualifications": [ "Une licence ou une qualification pertinente, ou une expérience équivalente de la rédaction web." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-5--junior-content-designer.tsv" }, { "id": "content-designer", "slug": "designer-de-contenu", "title": "Designer de contenu", "band": "6", "summary": "", "pcfLevel": "Content designer", "pcfLevelDescription": "A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.\n\nAt this role level, you will:\n- be comfortable using evidence, data and research to make content decisions\n- build relationships across government to focus on the needs of the user and to influence stakeholders\n- contribute to and use the style guides and content patterns\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir les contenus de parcours utilisateurs complets, comme trouver un service, préparer un rendez-vous et le suivi après les soins.", "Concevoir des contenus pour les systèmes cliniques, comme les libellés, les consignes et les alertes, pour réduire le risque d'erreur.", "Convenir de l'exactitude avec les experts cliniques tout en gardant les contenus clairs et utilisables.", "Tester les contenus avec les utilisateurs, y compris des personnes ayant une faible littératie en santé et des personnes qui utilisent des technologies d'assistance.", "Contribuer au guide de style et aux modèles de contenu." ], "qualifications": [ "Une licence ou une qualification pertinente, ou une expérience équivalente.", "Une expérience de la conception de contenus pour des services numériques." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "working", "levelNumber": 2 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "working", "levelNumber": 2 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "content-designer--band-6--content-designer.tsv" }, { "id": "senior-content-designer", "slug": "designer-de-contenu-senior", "title": "Designer de contenu senior", "band": "7", "summary": "", "pcfLevel": "Senior content designer", "pcfLevelDescription": "A senior content designer is an expert practitioner who develops content strategy and solutions for large-scale problems and high-profile events.\n\nAt this role level, you will:\n- take responsibility for content quality, manage small teams and mentor content colleagues\n- write and map user stories\n- review the work of others to assure quality\n- lead on cross-government content projects\n- engage with and contribute to the cross-government content community", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Élaborer la stratégie de contenu de domaines importants ou très visibles, comme un grand domaine de pathologie ou une campagne de santé publique.", "Concevoir des contenus sur des sujets sensibles et à haut risque, comme les symptômes urgents, la santé mentale et la fin de vie.", "Mettre en place la validation clinique, les sources de données probantes et les cycles de révision d'un ensemble de contenus de santé.", "Relire le travail des autres pour en garantir la qualité, et encadrer ou accompagner des designers de contenu.", "Rédiger et cartographier les récits utilisateurs avec l'équipe." ], "qualifications": [ "Une expérience significative du design de contenu, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 481, "jobEvaluationNotes": "L'effort émotionnel est au niveau 2, car les designers de contenu seniors travaillent régulièrement sur des sujets pénibles, comme les maladies graves, l'automutilation et le deuil.", "selfAssessmentFile": "content-designer--band-7--senior-content-designer.tsv" }, { "id": "lead-content-designer", "slug": "designer-de-contenu-référent", "title": "Designer de contenu référent", "band": "8b", "summary": "", "pcfLevel": "Lead content designer", "pcfLevelDescription": "A lead content designer is an expert practitioner and leader who directs a team of content designers. They assure the content quality across whole teams and make sure content aligns to strategy and objectives while meeting the needs of users.\n\nAt this role level, you will:\n- work closely with service managers, programme directors and senior stakeholders to resource teams, resolve problems and develop future projects\n- promote the content design discipline, engage with the cross-government community and keep up to date with industry changes", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger une équipe de designers de contenu et garantir la qualité des contenus de plusieurs équipes.", "Veiller à ce que les contenus de santé respectent les normes de validation clinique, d'accessibilité et de style.", "Travailler avec les responsables cliniques, de la communication et produit de haut niveau pour doter les équipes en ressources et résoudre les problèmes de contenu.", "Diriger les contenus des informations les plus sensibles ou les plus à risque de l'organisation.", "Encadrer et faire progresser les designers de contenu." ], "qualifications": [ "Une solide expérience de la direction du design de contenu dans plusieurs équipes." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 602, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 8a, car le UK GDaD PCF place le designer de contenu référent en G7 ou G6 et cette référence suit la bande 8b proposée. Les politiques sont au niveau 5, car le référent fixe des normes de contenu pour divers services ; l'effort émotionnel est au niveau 2, comme pour les designers de contenu seniors.", "selfAssessmentFile": "content-designer--band-8b--lead-content-designer.tsv" }, { "id": "head-of-content-design", "slug": "responsable-du-design-de-contenu", "title": "Responsable du design de contenu", "band": "8c", "summary": "", "pcfLevel": "Head of content design", "pcfLevelDescription": "A head of content design is an expert practitioner with broad industry experience who can define and assure best practice while influencing, leading and mentoring others.\n\nAt this role level, you will:\n- develop a strategy for content that meets the organisation’s objectives\n- lead a team capable of executing that strategy\n- work with senior stakeholders to influence organisational strategy\n- prioritise and collaborate with counterpart colleagues across government\n- champion good content design practice within government and industry", "civilServiceGrades": "G7/G6", "responsibilities": [ "Élaborer une stratégie de contenu qui réponde aux objectifs de l'organisation et aux besoins des patients et du personnel.", "Fixer les normes de l'organisation pour les contenus d'information en santé et leur validation clinique.", "Diriger une équipe de design de contenu capable de mettre en œuvre la stratégie, y compris le recrutement et le développement.", "Travailler avec les responsables cliniques et de la communication de haut niveau pour gérer les risques liés à l'information en santé.", "Hiérarchiser le travail de contenu dans toute l'organisation." ], "qualifications": [ "Une solide expérience de la direction du design de contenu et d'une pratique de contenu." ], "skills": [ { "id": "pcf:content-management-and-architecture", "slug": "pcf-content-management-and-architecture", "level": "expert", "levelNumber": 4 }, { "id": "pcf:design-communication", "slug": "pcf-design-communication", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-for-everyone", "slug": "pcf-designing-for-everyone", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-strategically", "slug": "pcf-designing-strategically", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-together", "slug": "pcf-designing-together", "level": "expert", "levelNumber": 4 }, { "id": "pcf:evidence-based-design", "slug": "pcf-evidence-based-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:iterative-design", "slug": "pcf-iterative-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leading-design", "slug": "pcf-leading-design", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 640, "jobEvaluationNotes": "Le UK GDaD PCF place le designer de contenu référent et le responsable du design de contenu en G7 ou G6, avec une bande 8b proposée. Cette référence place le responsable en bande 8c, comme les responsables des autres professions de la conception centrée sur l'utilisateur, car il fixe la stratégie et les normes de contenu de toute l'organisation.", "selfAssessmentFile": "content-designer--band-8c--head-of-content-design.tsv" } ], "sources": [] }, { "id": "accessibility-specialist", "slug": "spécialiste-de-l-accessibilité", "title": "Spécialiste de l'accessibilité", "family": "user-centred-design", "summary": "Les spécialistes de l'accessibilité aident l'organisation à rendre ses services de santé numérique utilisables par le plus grand nombre, y compris les personnes en situation de handicap et les personnes atteintes de maladies chroniques. Ils testent les services au regard des normes d'accessibilité et avec des technologies d'assistance, conseillent et forment les équipes, et aident à intégrer l'accessibilité dans la manière dont les services, les systèmes cliniques et l'information de santé sont conçus, achetés et développés.", "healthContext": [ "Beaucoup de celles et ceux qui ont le plus besoin des services de santé et de soins sont en situation de handicap, âgés ou atteints de maladies chroniques, c'est pourquoi des services inaccessibles peuvent empêcher des personnes d'accéder aux soins.", "Les cliniciens et le personnel soignant ont aussi des besoins d'accessibilité, c'est pourquoi les systèmes cliniques internes, y compris ceux achetés à des fournisseurs, doivent aussi être accessibles.", "L'information de santé est souvent complexe et publiée dans de nombreux formats, comme des documents, des courriers et des vidéos, c'est pourquoi les spécialistes aident les équipes à tout rendre accessible, y compris en facile à lire et à comprendre et en formats alternatifs.", "Les problèmes d'accessibilité dans les parcours cliniques peuvent devenir des problèmes de sécurité, par exemple lorsqu'un avertissement n'est pas annoncé par un lecteur d'écran, c'est pourquoi les spécialistes travaillent avec les responsables de la sécurité clinique sur ces risques." ], "pcfRole": { "name": "Accessibility specialist", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/accessibility-specialist/", "description": "An accessibility specialist provides support, advice and guidance to other roles in the Government Digital and Data profession about how to create accessible digital services.\n\nYou will use knowledge of accessibility guidelines, provide technical expertise and bring the voice of disabled users to ensure that product teams make digital services that can be used by everyone.", "family": "User-centred design" }, "esco": [ "50af07f0-7a75-424e-a66d-5a9deea10f4c" ], "levels": [ { "id": "junior-accessibility-specialist", "slug": "spécialiste-de-l-accessibilité-junior", "title": "Spécialiste de l'accessibilité junior", "band": "5", "summary": "", "pcfLevel": "Junior accessibility specialist", "pcfLevelDescription": "A junior accessibility specialist learns on the job by assisting with accessibility testing.\n\nAt this role level, you will:\n- develop skills while working under supervision to provide accessibility testing\n- understand and use different types of testing\n- be aware of but not responsible for assistive technology testing\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Tester des pages web, des applications et des documents au regard des normes d'accessibilité, sous supervision.", "Consigner et expliquer clairement les problèmes d'accessibilité pour que les équipes puissent les corriger.", "Aider aux tests avec des technologies d'assistance, comme les lecteurs d'écran et les loupes.", "Aider à tenir à jour les déclarations d'accessibilité et les registres de problèmes." ], "qualifications": [ "Une certaine expérience des tests, de la conception ou du développement numériques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 335, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-5--junior-accessibility-specialist.tsv" }, { "id": "accessibility-specialist", "slug": "spécialiste-de-l-accessibilité", "title": "Spécialiste de l'accessibilité", "band": "6", "summary": "", "pcfLevel": "Accessibility specialist", "pcfLevelDescription": "An accessibility specialist can support teams in creating accessible services.\n\nAt this role level, you will:\n- coach and mentor more junior colleagues\n- support in providing training materials and learning content\n- perform accessibility audits\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Réaliser des audits d'accessibilité des services pour les patients, des systèmes cliniques et de l'information de santé.", "Tester avec diverses technologies d'assistance et soutenir la recherche avec des utilisateurs en situation de handicap.", "Conseiller les équipes sur les corrections et sur des modèles accessibles pour les formulaires, les alertes et les informations critiques pour la sécurité.", "Examiner l'accessibilité des produits des fournisseurs lors de l'achat et de la recette.", "Créer des formations et des guides, et accompagner les collègues moins expérimentés." ], "qualifications": [ "Une expérience des tests d'accessibilité et des normes d'accessibilité en vigueur, ou une expérience équivalente." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "working", "levelNumber": 2 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "working", "levelNumber": 2 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "awareness", "levelNumber": 1 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 421, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-6--accessibility-specialist.tsv" }, { "id": "senior-accessibility-specialist", "slug": "spécialiste-de-l-accessibilité-senior", "title": "Spécialiste de l'accessibilité senior", "band": "7", "summary": "", "pcfLevel": "Senior accessibility specialist", "pcfLevelDescription": "A senior accessibility specialist works with people at a range of role levels to embed accessibility into the output of teams.\n\nAt this role level, you will:\n- coach and mentor more junior colleagues\n- input into accessibility strategy with business areas or teams\n- create and deliver accessibility training\n- engage with teams across different levels and capabilities\n- potentially manage or lead individuals or sub-teams\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Intégrer l'accessibilité dans les méthodes de travail des équipes, de l'exploration au service en production.", "Contribuer à la stratégie d'accessibilité, y compris la manière dont l'accessibilité est garantie dans les achats et les évaluations de service.", "Travailler avec les responsables de la sécurité clinique lorsque des problèmes d'accessibilité pourraient toucher la sécurité des patients.", "Créer et dispenser des formations à l'accessibilité pour les designers, les développeurs, les designers de contenu et les fournisseurs.", "Diriger ou encadrer d'autres spécialistes de l'accessibilité." ], "qualifications": [ "Une expérience significative de l'accessibilité, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:consultancy", "slug": "pcf-consultancy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "pd-health-content", "slug": "pd-health-content", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 475, "jobEvaluationNotes": "", "selfAssessmentFile": "accessibility-specialist--band-7--senior-accessibility-specialist.tsv" }, { "id": "head-of-accessibility", "slug": "responsable-de-l-accessibilité", "title": "Responsable de l'accessibilité", "band": "8b", "summary": "", "pcfLevel": "Head of accessibility", "pcfLevelDescription": "A head of accessibility is an expert practitioner who can create an accessibility vision or strategy for an organisation.\n\nAt this role level, you will:\n- define and assure best practice while influencing, leading and mentoring others\n- influence and develop organisational strategy and priorities, working with counterpart colleagues across government\n- ensure the right conditions and environment for accessibility specialists to work effectively\n- develop departmental capability by supporting internal movement of staff between roles, shaping career paths and recruiting talent\n- understand and own the overall approach to accessibility risk (including how accessibility risk is communicated and how corporate legal compliance risk is managed within the organisation)\n- engage with and contribute to the cross-government accessibility community", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer la vision, la stratégie et les normes d'accessibilité de l'organisation, pour les services destinés aux patients et internes.", "Garantir le respect du droit et des normes d'accessibilité dans tous les services, et en rendre compte à la direction.", "Veiller à ce que les exigences d'accessibilité figurent dans les achats et les contrats avec les fournisseurs de systèmes cliniques.", "Influencer les priorités de l'organisation pour que les patients et le personnel en situation de handicap ne soient pas exclus.", "Diriger et faire progresser l'équipe d'accessibilité et la communauté de pratique." ], "qualifications": [ "Une solide expérience de la direction de l'accessibilité dans une organisation complexe." ], "skills": [ { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "expert", "levelNumber": 4 }, { "id": "pcf:governance-and-assurance-accessibility", "slug": "pcf-governance-and-assurance-accessibility", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding-accessibility", "slug": "pcf-technical-understanding-accessibility", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "pd-safety-critical-design", "slug": "pd-safety-critical-design", "level": "working", "levelNumber": 2 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 596, "jobEvaluationNotes": "Il n'y a pas de niveau en bande 8a, car le UK GDaD PCF place le responsable de l'accessibilité en G7 ou G6 et cette référence suit la bande 8b proposée.", "selfAssessmentFile": "accessibility-specialist--band-8b--head-of-accessibility.tsv" } ], "sources": [] }, { "id": "service-desk-analyst", "slug": "analyste-du-centre-de-services", "title": "Analyste du centre de services", "family": "it-operations", "summary": "Les analystes du centre de services sont le premier point de contact du personnel qui a besoin d'aide avec les services numériques de l'organisation, des problèmes de connexion et de carte à puce aux pannes des systèmes cliniques et des appareils. Ils enregistrent, trient, résolvent ou font remonter les incidents et les demandes, tiennent les utilisateurs informés et repèrent les tendances qui révèlent des problèmes plus larges. Dans de nombreuses organisations de santé, le centre de services fonctionne jour et nuit, comme les services cliniques.", "healthContext": [ "Les appelants sont souvent des cliniciens et du personnel soignant en pleine prise en charge de patients, c'est pourquoi le centre hiérarchise selon l'effet sur les patients, et pas seulement par ordre d'arrivée.", "De nombreux services cliniques fonctionnent 24 heures sur 24, tous les jours, c'est pourquoi le centre de services travaille souvent en horaires postés et avec des astreintes.", "L'accès aux systèmes cliniques repose sur un contrôle d'accès fondé sur les rôles et une authentification forte, c'est pourquoi le centre traite les problèmes de comptes, de cartes à puce et d'authentification multifacteur en vérifiant soigneusement l'identité.", "Les appelants peuvent communiquer des informations confidentielles sur des patients en décrivant une panne, c'est pourquoi les analystes suivent les règles de gouvernance de l'information sur ce qu'ils consignent dans les tickets.", "Le centre est souvent le premier à voir les signes d'un incident majeur ou d'une cyberattaque, comme de nombreux appels sur le même système ou une vague de courriels suspects, et doit les faire remonter rapidement." ], "pcfRole": { "name": "Service desk manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/service-desk-manager/", "description": "A service desk manager is responsible for managing the first- and second-line technical support for all departmental IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment.\n\nIn this role, you will also be responsible for ensuring support for existing and emerging information and communications technology (ICT) services, including providing technical advice to project teams.", "family": "IT operations" }, "esco": [ "aaeec9a7-dc57-4485-890c-86b3eef735f9", "1242d99a-47f1-4a62-b884-33746db8a6ca" ], "levels": [ { "id": "service-desk-analyst", "slug": "analyste-du-centre-de-services", "title": "Analyste du centre de services", "band": "3", "summary": "L'analyste du centre de services répond aux appels et aux tickets du personnel, résout les problèmes courants dès le premier contact à l'aide de scripts et d'articles de connaissance, et transmet les autres à la bonne équipe.", "pcfLevel": "Service desk analyst", "pcfLevelDescription": "A service desk analyst interacts with customers.\n\nAt this role level, you will:\n- perform tasks such as taking calls from customers and trying to resolve their queries\n- know when to escalate issues to your manager", "civilServiceGrades": "AO/EO", "responsibilities": [ "Répondre aux appels, aux discussions en ligne et aux tickets en libre-service du personnel, et consigner chacun avec exactitude dans l'outil de gestion des services.", "Résoudre dès le premier contact les problèmes courants à l'aide de scripts et d'articles de connaissance, comme les réinitialisations de mot de passe, les déblocages de compte et les pannes d'imprimante.", "Vérifier l'identité de l'appelant avant de modifier des comptes ou des accès, selon les procédures de l'organisation.", "Demander l'effet du problème sur la prise en charge des patients, fixer la priorité et transmettre l'incident à la bonne équipe de résolution.", "Tenir les utilisateurs informés de leurs tickets et vérifier que la solution fonctionne avant de les clôturer.", "Ne consigner dans les tickets que les informations nécessaires, sans détails inutiles sur les patients." ], "qualifications": [ "Une qualification de niveau 3 en informatique, un apprentissage en support informatique ou une expérience équivalente.", "De bonnes compétences en relation client et au clavier, acquises au travail ou pendant les études." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 227, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 4 pour ce niveau. Cette référence fait commencer le travail de premier niveau sur scripts en bande 3, et place en bande 4 les analystes qui résolvent des pannes plus complexes. L'effort mental reflète une concentration fréquente sur des appels imprévisibles ; l'effort émotionnel reflète les appels fréquents de personnel sous pression dans les zones cliniques.", "selfAssessmentFile": "service-desk-analyst--band-3--service-desk-analyst.tsv" }, { "id": "technical-service-desk-analyst", "slug": "analyste-technique-du-centre-de-services", "title": "Analyste technique du centre de services", "band": "4", "summary": "L'analyste technique du centre de services résout dès le premier contact des pannes plus complexes, y compris des dépannages à distance d'appareils et d'accès aux systèmes cliniques, et traite les appels urgents des zones cliniques.", "pcfLevel": "Service desk analyst", "pcfLevelDescription": "A service desk analyst interacts with customers.\n\nAt this role level, you will:\n- perform tasks such as taking calls from customers and trying to resolve their queries\n- know when to escalate issues to your manager", "civilServiceGrades": "AO/EO", "responsibilities": [ "Résoudre à distance des incidents et des demandes plus complexes, y compris les pannes d'appareils, de logiciels et d'accès aux systèmes cliniques.", "Traiter les appels urgents des zones cliniques, comme les urgences, les services d'hospitalisation et les blocs opératoires, et déclencher le processus d'incident majeur si nécessaire.", "Traiter les demandes d'accès aux systèmes cliniques, en les vérifiant au regard des règles d'accès fondées sur les rôles.", "Rédiger et améliorer des articles de connaissance pour que davantage de problèmes soient résolus dès le premier contact.", "Repérer les appels répétés sur une même panne et les signaler à la gestion des incidents et des problèmes.", "Signaler à l'équipe sécurité les courriels d'hameçonnage suspects et les autres événements de sécurité.", "Montrer aux nouveaux analystes comment utiliser les outils et les procédures du centre." ], "qualifications": [ "Une expérience du support informatique dans un centre de services ou un environnement similaire.", "Une certification de base en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 292, "jobEvaluationNotes": "Utilise le même niveau du UK GDaD PCF que l'analyste en bande 3, pour les analystes qui résolvent des problèmes plus complexes et traitent les appels cliniques urgents. La communication dépasse le profil de la bande, car les analystes doivent souvent expliquer des problèmes techniques à un personnel clinique très occupé.", "selfAssessmentFile": "service-desk-analyst--band-4--technical-service-desk-analyst.tsv" }, { "id": "senior-service-desk-analyst", "slug": "analyste-senior-du-centre-de-services", "title": "Analyste senior du centre de services", "band": "5", "summary": "", "pcfLevel": "Senior service desk analyst", "pcfLevelDescription": "A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls.\n\nAt this role level, you will:\n- own and update the script for service desk analysts\n- coach and develop one or more service desk analysts, and manage availability", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Diriger une équipe postée du centre de services, en conciliant les files d'appels et l'urgence clinique des incidents ouverts.", "Prendre en charge les appels difficiles ou remontés, y compris ceux de cliniciens seniors en situation de soins urgents.", "Tenir les scripts et les articles de connaissance exacts au fil de l'évolution des systèmes cliniques et des appareils.", "Être le point d'escalade du centre en dehors des heures ouvrées, et déclencher le processus d'incident majeur lorsque de nombreux utilisateurs sont touchés.", "Contrôler la qualité des tickets, y compris les vérifications d'identité et ce qui est consigné sur les patients.", "Planifier les roulements pour que le centre soit pourvu en permanence." ], "qualifications": [ "Une expérience significative en centre de services, y compris la gestion des escalades.", "Une certification en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 352, "jobEvaluationNotes": "La planification reflète l'organisation des équipes et des roulements d'un centre ouvert 24 heures sur 24. L'effort émotionnel reflète les appels difficiles fréquents de personnel confronté à des soins urgents.", "selfAssessmentFile": "service-desk-analyst--band-5--senior-service-desk-analyst.tsv" }, { "id": "service-desk-manager", "slug": "responsable-d-équipe-du-centre-de-services", "title": "Responsable d'équipe du centre de services", "band": "6", "summary": "", "pcfLevel": "Service desk manager", "pcfLevelDescription": "A service desk manager identifies emerging issues and is a knowledge expert.\n\nThey are responsible for the resourcing and development of the team, including the preparation and co-ordination of service transition activities.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Piloter le centre de services au quotidien, en veillant à ce qu'il soit pourvu et réactif 24 heures sur 24, tous les jours.", "Fixer des priorités et des objectifs de réponse qui reflètent le risque clinique, en accord avec les responsables cliniques et opérationnels.", "Préparer le centre aux systèmes cliniques nouveaux ou modifiés, y compris la formation, les scripts et un renfort lors de la mise en service.", "Analyser les tendances des tickets pour repérer les problèmes émergents, et travailler avec la gestion des problèmes pour en supprimer les causes.", "Veiller à ce que le centre suive les procédures de vérification d'identité, de gouvernance de l'information et de sécurité, et agisse sur les constats d'audit.", "Encadrer les analystes seniors et les analystes, y compris le recrutement, la performance et le bien-être du personnel posté." ], "qualifications": [ "Une expérience de la direction d'une équipe de centre de services, y compris en horaires postés ou hors heures ouvrées.", "Une certification intermédiaire en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 407, "jobEvaluationNotes": "Les connaissances sont un niveau en dessous du profil de la bande, comme souvent pour les emplois de centre de services ; la responsabilité des personnes est plus élevée, car le responsable dirige une équipe en horaires postés.", "selfAssessmentFile": "service-desk-analyst--band-6--service-desk-manager.tsv" }, { "id": "head-of-service-desk", "slug": "responsable-du-centre-de-services", "title": "Responsable du centre de services", "band": "7", "summary": "", "pcfLevel": "Head of service desk", "pcfLevelDescription": "A head of service desk is responsible for managing a team who provides first- and second-line technical support.\n\nAt this role level, you will:\n- ensure support of existing and emerging information and communications technology (ICT) services, and provide technical advice to project teams\n- ensure that the support team undertakes development so that they can advise on future projects and current issues\n- manage and monitor service desk service level agreements (SLAs) and performance", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fixer l'orientation du centre de services, y compris les canaux de contact, le libre-service et le support du personnel travaillant sur plusieurs sites et en proximité.", "Convenir des niveaux de service avec les services cliniques et support, et rendre compte de la performance à la direction.", "Veiller à ce que le centre continue de fonctionner pendant les incidents majeurs, les cyberattaques et les indisponibilités des systèmes, avec des procédures claires de continuité d'activité.", "Conseiller les équipes projet sur le support des nouveaux systèmes cliniques et de gestion avant leur mise en service.", "Gérer le budget, les outils et les éventuels contrats de support externalisé ou hors heures ouvrées du centre de services.", "Diriger et faire progresser les responsables d'équipe du centre de services, et construire une culture bienveillante pour le personnel posté." ], "qualifications": [ "Une solide expérience de la gestion de services de support informatique, y compris des services 24 heures sur 24.", "Une certification avancée en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:customer-service-management", "slug": "pcf-customer-service-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 491, "jobEvaluationNotes": "", "selfAssessmentFile": "service-desk-analyst--band-7--head-of-service-desk.tsv" } ], "sources": [] }, { "id": "end-user-computing-engineer", "slug": "ingénieur-poste-de-travail", "title": "Ingénieur poste de travail", "family": "it-operations", "summary": "Les ingénieurs poste de travail fournissent, maintiennent et assurent le support des appareils et des logiciels que le personnel utilise chaque jour, comme les ordinateurs portables et fixes, les tablettes, les téléphones mobiles, les imprimantes et les postes partagés des services de soins et des consultations. Ils réparent les pannes sur place et à distance, déploient et mettent à jour les appareils, et les maintiennent sécurisés et conformes. Leur travail permet aux cliniciens et au personnel soignant de consulter et de saisir les informations des patients au point de soins.", "healthContext": [ "De nombreux appareils sont partagés par le personnel clinique dans les services, les consultations et aux urgences, souvent avec un changement rapide d'utilisateur et une connexion par carte à puce ou sans contact.", "Un appareil en panne dans une zone clinique peut retarder les soins, c'est pourquoi les ingénieurs traitent ces pannes en priorité et gardent des appareils de remplacement prêts à être échangés.", "Les ingénieurs travaillent dans les zones cliniques, c'est pourquoi ils suivent les règles de prévention et de maîtrise des infections, respectent l'intimité et la dignité des patients et adaptent leur travail à l'activité clinique.", "Les appareils contiennent ou affichent des informations confidentielles sur les patients, c'est pourquoi ils doivent être chiffrés, corrigés, gérés, et effacés ou détruits de façon sûre en fin de vie.", "Certains périphériques soutiennent des processus cliniques ou se connectent à des équipements cliniques, comme les imprimantes de bracelets et d'étiquettes, les lecteurs de codes-barres et les dictaphones, c'est pourquoi leurs modifications demandent prudence et tests." ], "pcfRole": { "name": "End user computing engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/end-user-computing-engineer/", "description": "An end user computing engineer is responsible for managing the product life cycle of all service-raised incidents (incident control) and all service requests (request control), requiring the use of knowledge management. In this role, you will also be responsible for informing customers on progress and advising on workarounds where necessary, as well as the support and maintenance of end user services.", "family": "IT operations" }, "esco": [ "3e7bf729-4442-4b9f-ad5e-83111963795c" ], "levels": [ { "id": "associate-end-user-computing-engineer", "slug": "ingénieur-poste-de-travail-adjoint", "title": "Ingénieur poste de travail adjoint", "band": "4", "summary": "", "pcfLevel": "Associate end user computing engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support end user computing engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Installer, remplacer et réparer des appareils et des périphériques sous la direction d'ingénieurs expérimentés.", "Réparer les pannes courantes dans les zones cliniques et de bureau, comme les problèmes d'imprimante, de scanner et de connexion.", "Suivre les règles de prévention et de maîtrise des infections, et respecter l'intimité des patients, lors du travail dans les services et les consultations.", "Consigner avec exactitude le travail, les équipements et les pièces dans l'outil de gestion des services.", "Préparer un apprentissage en support informatique ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en support informatique ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "L'effort physique reflète un effort léger fréquent, comme porter des appareils et travailler sous les bureaux et dans des espaces exigus. Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "end-user-computing-engineer--band-4--associate-end-user-computing-engineer.tsv" }, { "id": "end-user-computing-engineer", "slug": "ingénieur-poste-de-travail", "title": "Ingénieur poste de travail", "band": "5", "summary": "", "pcfLevel": "End user computing engineer", "pcfLevelDescription": "An end user computing engineer works on-site, maintaining hardware and fixing technical problems as quickly as possible.\n\nAt this role level, you will:\n- provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident managers and problem managers to investigate and resolve\n- coach associates and share knowledge with team colleagues", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Diagnostiquer et réparer les pannes matérielles et logicielles sur place et à distance, avec l'objectif de les résoudre dès la première intervention.", "Intervenir rapidement sur les pannes des zones cliniques, et fournir un appareil de remplacement lorsqu'une réparation retarderait les soins.", "Préparer, déployer et mettre à jour les appareils avec les images standard et les outils de gestion des appareils de l'organisation.", "Maintenir les appareils corrigés, chiffrés et conformes, et les effacer ou les éliminer de façon sûre en fin de vie.", "Paramétrer et tester les périphériques cliniques, comme les imprimantes de bracelets, les imprimantes d'étiquettes et les lecteurs de codes-barres.", "Accompagner les ingénieurs adjoints et partager les solutions par des articles de connaissance." ], "qualifications": [ "Une qualification de niveau 3 ou supérieur en informatique, un apprentissage achevé ou une expérience équivalente.", "Une expérience du support des appareils des utilisateurs." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "3", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 354, "jobEvaluationNotes": "L'effort physique reflète un effort léger fréquent lors du transport et de l'installation d'appareils sur différents sites.", "selfAssessmentFile": "end-user-computing-engineer--band-5--end-user-computing-engineer.tsv" }, { "id": "senior-end-user-computing-engineer", "slug": "ingénieur-poste-de-travail-senior", "title": "Ingénieur poste de travail senior", "band": "6", "summary": "", "pcfLevel": "Senior end user computing engineer", "pcfLevelDescription": "A senior end user computing engineer is responsible for managing the team but also gets involved in solving technical problems.\n\nAt this role level, you will:\n- manage, co-ordinate and prioritise tasks to resolve technical incidents as quickly as possible\n- work closely with infrastructure, capacity managers and availability managers to fix technical problems and identify and escalate repeat issues to the lead end user computing engineer, the incident or problem manager and software developers", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Diriger au quotidien une équipe d'ingénieurs, en hiérarchisant le travail selon son effet sur la prise en charge des patients et le personnel.", "Planifier et mener les déploiements et les renouvellements d'appareils dans les services, les consultations et les équipes de proximité, en perturbant le moins possible les soins.", "Tester les images et les mises à jour des appareils avec les applications cliniques et les périphériques avant leur déploiement.", "Veiller à ce que les appareils respectent les normes de sécurité, y compris le niveau de correctifs, le chiffrement et la protection des terminaux.", "Accompagner les mises en service de systèmes cliniques par une présence sur le terrain et des réparations rapides d'appareils.", "Travailler avec les équipes infrastructure, applications et sécurité pour corriger les pannes complexes et répétées." ], "qualifications": [ "Une expérience significative du support et de la gestion des appareils des utilisateurs, d'un niveau équivalent à une licence." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 441, "jobEvaluationNotes": "La responsabilité des personnes reflète la gestion quotidienne d'une équipe d'ingénieurs ; l'effort physique reflète un certain travail continu sur place.", "selfAssessmentFile": "end-user-computing-engineer--band-6--senior-end-user-computing-engineer.tsv" }, { "id": "lead-end-user-computing-engineer", "slug": "ingénieur-poste-de-travail-référent", "title": "Ingénieur poste de travail référent", "band": "7", "summary": "", "pcfLevel": "Lead end user computing engineer", "pcfLevelDescription": "A lead end user computing engineer has expert technical understanding and is accountable for vendor and supplier management. At this level, you will work with relevant IT operations and other functions, such as technical architecture, to understand lower level productivity, development and feasibility.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fixer les normes des appareils, des images et des logiciels utilisateurs de l'organisation, y compris les postes cliniques partagés.", "Gérer les fournisseurs d'appareils, de réparations et de services utilisateurs, et leur faire respecter les niveaux de service convenus.", "Travailler avec les architectes techniques pour choisir et tester de nouveaux types d'appareils, comme les appareils mobiles du personnel hospitalier et de proximité.", "Diriger la réponse technique aux incidents du poste de travail, comme une mise à jour en échec qui touche les postes cliniques.", "Planifier le cycle de vie et la capacité des appareils, et conseiller sur les coûts de renouvellement.", "Diriger et faire progresser les ingénieurs seniors." ], "qualifications": [ "Une solide expérience du poste de travail, y compris la gestion des fournisseurs." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "end-user-computing-engineer--band-7--lead-end-user-computing-engineer.tsv" }, { "id": "principal-end-user-computing-engineer", "slug": "ingénieur-poste-de-travail-principal", "title": "Ingénieur poste de travail principal", "band": "8b", "summary": "", "pcfLevel": "Principal end user computing engineer", "pcfLevelDescription": "A principal end user computing engineer owns the strategy roadmap and leads on resourcing, learning and development for their team. At this level, you look at the bigger picture and understand trends in the business.", "civilServiceGrades": "G6", "responsibilities": [ "Être responsable de la stratégie et de la feuille de route du poste de travail, y compris la manière dont le personnel accédera aux systèmes cliniques à l'hôpital, en consultation, au domicile des patients et en proximité.", "Veiller à ce que le parc d'appareils permette un accès sûr et rapide aux informations des patients au point de soins.", "Conseiller la direction sur l'investissement en appareils, les risques et les coûts des renouvellements et des nouvelles technologies.", "Diriger la réponse aux risques qui touchent tout le parc, comme la fin du support des systèmes d'exploitation et la résilience face aux rançongiciels.", "Diriger les ressources, la formation et le développement des équipes du poste de travail.", "Travailler avec les partenaires de santé et de soins sur des normes partagées d'appareils et d'accès." ], "qualifications": [ "Une solide expérience de la direction du poste de travail d'une grande organisation multisite." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 8c pour ce niveau (G6). Cette référence le place en bande 8b, comme les rôles principaux des autres familles techniques, car son périmètre est un domaine technique et non une direction.", "selfAssessmentFile": "end-user-computing-engineer--band-8b--principal-end-user-computing-engineer.tsv" } ], "sources": [] }, { "id": "infrastructure-engineer", "slug": "ingénieur-infrastructure", "title": "Ingénieur infrastructure", "family": "it-operations", "summary": "Les ingénieurs infrastructure conçoivent, construisent, exploitent et maintiennent les réseaux, les serveurs, le stockage, les plateformes en nuage et l'hébergement dont dépendent les services numériques de l'organisation. Ils maintiennent cette infrastructure disponible, sécurisée et récupérable, et travaillent avec les fournisseurs et les architectes pour la faire évoluer en sécurité. En santé, une seule défaillance d'infrastructure peut arrêter en même temps les systèmes cliniques des hôpitaux et des services de proximité.", "healthContext": [ "Les systèmes cliniques ont besoin d'une très haute disponibilité, c'est pourquoi l'infrastructure est conçue pour la résilience et les changements sont planifiés en fonction de l'activité clinique.", "Les ingénieurs participent aux astreintes, car des pannes d'infrastructure la nuit ou le week-end peuvent arrêter la prise en charge des patients.", "Les réseaux relient des dispositifs médicaux, comme les pompes à perfusion, les moniteurs de patients et les équipements d'imagerie, qui demandent une segmentation du réseau et des changements prudents selon l'IEC 80001-1.", "La santé est une cible fréquente des rançongiciels, c'est pourquoi les sauvegardes doivent être protégées, testées et restaurables dans les délais de reprise convenus.", "L'infrastructure mêle souvent technologies anciennes et récentes, y compris des systèmes cliniques anciens difficiles à corriger, c'est pourquoi les ingénieurs mettent en place des mesures compensatoires." ], "pcfRole": { "name": "Infrastructure engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/infrastructure-engineer/", "description": "An infrastructure engineer designs, builds, manages and supports the infrastructure services that underpin all internal user services and services to the public.", "family": "IT operations" }, "esco": [ "9e2e6e1e-363b-4e1b-a673-7bc0f7343300", "cf2b03cd-feb7-4f47-90f6-ff1ed6016d3d", "349ee6f6-c295-4c38-9b98-48765b55280e" ], "levels": [ { "id": "associate-infrastructure-engineer", "slug": "ingénieur-infrastructure-adjoint", "title": "Ingénieur infrastructure adjoint", "band": "4", "summary": "", "pcfLevel": "Associate infrastructure engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support infrastructure engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Aider les ingénieurs infrastructure dans les tâches courantes, comme la préparation de serveurs, le contrôle des sauvegardes et les changements réseau.", "Superviser l'infrastructure et signaler les alertes et les pannes à la bonne équipe.", "Suivre dans tout le travail les procédures de changement, de sécurité et de gouvernance de l'information.", "Consigner avec exactitude les informations de configuration et d'inventaire.", "Préparer un apprentissage en infrastructure ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en infrastructure ou en réseaux ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "infrastructure-engineer--band-4--associate-infrastructure-engineer.tsv" }, { "id": "infrastructure-engineer", "slug": "ingénieur-infrastructure", "title": "Ingénieur infrastructure", "band": "6", "summary": "", "pcfLevel": "Infrastructure engineer", "pcfLevelDescription": "Working in a team of infrastructure specialists and engineers, an infrastructure engineer supports and maintains infrastructure solutions and services as directed and according to departmental policy.\n\nAt this role level, you will:\n- ensure services are delivered and used as required\n- work with and support third parties to provide infrastructure services", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Construire, paramétrer et maintenir les serveurs, le stockage, les réseaux et les services en nuage qui hébergent les systèmes cliniques et de gestion.", "Appliquer rapidement les correctifs à l'infrastructure, en mettant en balance le risque de sécurité et le besoin de garder les systèmes cliniques disponibles.", "Exécuter et tester les sauvegardes et les restaurations, y compris pour les systèmes cliniques critiques.", "Assurer le support des réseaux segmentés des dispositifs médicaux et des autres équipements cliniques, avec les équipes biomédicales.", "Analyser et réparer les pannes d'infrastructure, y compris dans le cadre des astreintes.", "Automatiser les tâches courantes avec des scripts et l'infrastructure en tant que code." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, des certifications techniques pertinentes ou une expérience équivalente.", "Une expérience du support d'infrastructures en production." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "working", "levelNumber": 2 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente sur des pannes imprévisibles, y compris lors des astreintes hors heures ouvrées.", "selfAssessmentFile": "infrastructure-engineer--band-6--infrastructure-engineer.tsv" }, { "id": "senior-infrastructure-engineer", "slug": "ingénieur-infrastructure-senior", "title": "Ingénieur infrastructure senior", "band": "7", "summary": "", "pcfLevel": "Senior infrastructure engineer", "pcfLevelDescription": "Working in a team of infrastructure specialists and engineers, a senior infrastructure engineer builds, administers, supports and maintains solutions as directed and according to departmental policy.\n\nAt this role level, you will:\n- ensure services are integrated, delivered and operated as required\n- work with and support third parties in providing infrastructure services\n- work with technical architects to translate architectural designs into operations\n- provide input into overall management - workforce, budget, technology roadmaps, projects and tasks\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Concevoir et construire des solutions d'infrastructure à partir des conceptions des architectes, avec la résilience dont ont besoin les services cliniques.", "Planifier et diriger les grands changements d'infrastructure, comme les déménagements de centres de données, les renouvellements réseau et les migrations vers le nuage, en fonction de l'activité clinique.", "Concevoir et tester la reprise après sinistre et la reprise après rançongiciel des systèmes cliniques critiques.", "Diriger la réponse technique aux incidents d'infrastructure et piloter la correction de leurs causes.", "Gérer les mesures compensatoires des systèmes anciens et des dispositifs médicaux qui ne peuvent pas être corrigés.", "Diriger et accompagner les ingénieurs infrastructure." ], "qualifications": [ "Une expérience significative de la conception et de l'exploitation d'infrastructures en production, d'un niveau équivalent à un diplôme de troisième cycle." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente pendant les incidents et les changements complexes, y compris hors heures ouvrées.", "selfAssessmentFile": "infrastructure-engineer--band-7--senior-infrastructure-engineer.tsv" }, { "id": "lead-infrastructure-engineer", "slug": "ingénieur-infrastructure-référent", "title": "Ingénieur infrastructure référent", "band": "8a", "summary": "", "pcfLevel": "Lead infrastructure engineer", "pcfLevelDescription": "A lead infrastructure engineer manages third party provision of infrastructure services and the provision of expertise to develop architectural solutions for infrastructure services, throughout the service product life cycle.\n\nAt this role level, you will:\n- oversee programmes and projects\n- work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "G7/G6", "responsibilities": [ "Diriger l'infrastructure d'une plateforme majeure ou d'un groupe de services, et fixer son orientation technique.", "Gérer les fournisseurs d'infrastructure tiers, et leur faire respecter les niveaux de service de disponibilité et de reprise.", "Superviser les programmes d'infrastructure, comme le renouvellement du réseau ou le passage à l'hébergement en nuage.", "Veiller à ce que l'infrastructure respecte les normes de sécurité, de gouvernance de l'information et de réseau des dispositifs médicaux.", "Diriger les équipes infrastructure et développer leurs compétences." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie d'infrastructure pour des services complexes à haute disponibilité." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "expert", "levelNumber": 4 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "expert", "levelNumber": 4 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 8b pour les ingénieurs infrastructure référents et principaux. Cette référence place le référent en bande 8a, pour que les deux niveaux soient dans des bandes différentes, comme les rôles référents et principaux des autres familles techniques.", "selfAssessmentFile": "infrastructure-engineer--band-8a--lead-infrastructure-engineer.tsv" }, { "id": "principal-infrastructure-engineer", "slug": "ingénieur-infrastructure-principal", "title": "Ingénieur infrastructure principal", "band": "8b", "summary": "", "pcfLevel": "Principal infrastructure engineer", "pcfLevelDescription": "A principal infrastructure engineer is an accomplished technical leader.\n\nAt this role level, you will:\n- develop strategic and tactical engineering roadmaps for technologies and services in your area of responsibility, ensuring they're future-proofed and that the organisation derives maximum value from investment in technologies\n- potentially own the operational relationships with suppliers, ensuring services and products are delivered and aligned to industry best practice and regulatory and contractual requirements\n- work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs\n- lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path)", "civilServiceGrades": "G7/G6", "responsibilities": [ "Élaborer la stratégie et les feuilles de route d'infrastructure, pour que l'investissement apporte un hébergement résilient, sécurisé et durable aux services cliniques.", "Être responsable des relations opérationnelles avec les fournisseurs stratégiques d'infrastructure et de réseau.", "Conseiller la direction sur le risque d'infrastructure, y compris les technologies en fin de vie, les points uniques de défaillance et la cyberrésilience.", "Fixer avec les propriétaires de service les objectifs de délai et de point de reprise des systèmes cliniques, et veiller à ce que l'infrastructure puisse les atteindre.", "Diriger la profession d'ingénierie d'infrastructure dans toute l'organisation et développer sa capacité." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie d'infrastructure dans plusieurs équipes ou organisations." ], "skills": [ { "id": "pcf:coding-and-scripting", "slug": "pcf-coding-and-scripting", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-infrastructure", "slug": "pcf-it-infrastructure", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:modern-development-standards", "slug": "pcf-modern-development-standards", "level": "expert", "levelNumber": 4 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:systems-design", "slug": "pcf-systems-design", "level": "expert", "levelNumber": 4 }, { "id": "pcf:systems-integration", "slug": "pcf-systems-integration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:troubleshooting-and-problem-resolution", "slug": "pcf-troubleshooting-and-problem-resolution", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "infrastructure-engineer--band-8b--principal-infrastructure-engineer.tsv" } ], "sources": [] }, { "id": "application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications", "title": "Ingénieur d'exploitation des applications", "family": "it-operations", "summary": "Les ingénieurs d'exploitation des applications maintiennent en fonctionnement les applications de l'organisation, y compris les systèmes cliniques comme le dossier patient informatisé et les systèmes de prescription, de laboratoire et d'imagerie. Ils supervisent les applications, exécutent les traitements planifiés, gèrent les utilisateurs et les accès, déploient les versions et les correctifs, et travaillent avec les fournisseurs pour résoudre les pannes. Leur travail permet au personnel clinique et administratif de compter sur ces systèmes à toute heure.", "healthContext": [ "Les applications cliniques fonctionnent 24 heures sur 24, c'est pourquoi les ingénieurs participent aux astreintes et planifient la maintenance aux périodes cliniques les plus calmes.", "Les traitements planifiés et les interfaces en échec peuvent retarder des résultats d'examens, des demandes d'avis ou des lettres de sortie, c'est pourquoi les ingénieurs les surveillent de près et les font remonter rapidement.", "Les indisponibilités planifiées et non planifiées demandent des dispositions de continuité d'activité, comme des copies en lecture seule et des rapports de mode dégradé, pour que les cliniciens puissent continuer à soigner les patients.", "De nombreuses applications cliniques sont fournies et hébergées par des tiers, c'est pourquoi les ingénieurs gèrent avec soin les fournisseurs et leurs changements.", "Les changements des applications cliniques suivent le processus de gestion des risques cliniques, et certaines applications peuvent être réglementées comme dispositifs médicaux." ], "pcfRole": { "name": "Application operations engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/application-operations-engineer/", "description": "An application operations engineer supports, manages and maintains a single application or a suite of applications.", "family": "IT operations" }, "esco": [ "9e2e6e1e-363b-4e1b-a673-7bc0f7343300", "8c57af09-719c-42b3-be40-6ed4946236cc" ], "levels": [ { "id": "associate-application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications-adjoint", "title": "Ingénieur d'exploitation des applications adjoint", "band": "4", "summary": "", "pcfLevel": "Associate application operations engineer", "pcfLevelDescription": "As a trainee, you will work in an established team and support application operations engineers in their daily work, under their direction.", "civilServiceGrades": "EO", "responsibilities": [ "Superviser les applications, les interfaces et les traitements planifiés, et signaler les échecs à des ingénieurs expérimentés.", "Créer et modifier les comptes utilisateurs et les accès dans les applications, selon les règles d'accès fondées sur les rôles.", "Effectuer les contrôles et les tâches de maintenance courants à l'aide de procédures d'exploitation.", "Consigner avec exactitude les incidents et les changements dans l'outil de gestion des services.", "Préparer un apprentissage en informatique ou une qualification équivalente." ], "qualifications": [ "Inscrit à un apprentissage en informatique ou équivalent, ou en préparation." ], "skills": [ { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "application-operations-engineer--band-4--associate-application-operations-engineer.tsv" }, { "id": "application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications", "title": "Ingénieur d'exploitation des applications", "band": "5", "summary": "", "pcfLevel": "Application operations engineer", "pcfLevelDescription": "An application operations engineer maintains services and is responsible for conducting user and security administration.\n\nAt this role level, you will:\n- monitor applications and be accountable for batch processes\n- in some organisations, carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the problem or incident manager", "civilServiceGrades": "HEO", "responsibilities": [ "Superviser les applications cliniques et de gestion et leurs interfaces, et agir sur les alertes et les traitements en échec avant qu'ils ne touchent la prise en charge des patients.", "Exécuter et vérifier les traitements planifiés, comme les chargements de données nocturnes et les files d'interface, et résoudre ou faire remonter les échecs.", "Gérer les utilisateurs, les rôles et les accès des applications, y compris la suppression des accès des partants et le soutien aux revues d'accès.", "Produire et tester les rapports de mode dégradé et les autres sorties de continuité d'activité des applications cliniques.", "Déclarer les pannes aux fournisseurs et les suivre jusqu'à leur résolution.", "Participer, avec un accompagnement, aux astreintes pour les pannes d'applications hors heures ouvrées." ], "qualifications": [ "Une qualification en informatique, un apprentissage achevé ou une expérience équivalente.", "Une expérience du support d'applications de gestion ou cliniques." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "application-operations-engineer--band-5--application-operations-engineer.tsv" }, { "id": "senior-application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications-senior", "title": "Ingénieur d'exploitation des applications senior", "band": "6", "summary": "", "pcfLevel": "Senior application operations engineer", "pcfLevelDescription": "Dealing with more complex issues, a senior application operations engineer is responsible for code deployment and co-ordinating change-based activities, such as taking services live. Depending on the complexity and size of a project and the likely impact it will have on the business, you might manage and maintain certain aspects of an application.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Déployer les versions, les correctifs et les changements de paramétrage des applications en production, selon les procédures de changement et de sécurité clinique.", "Coordonner le travail technique de mise en service des nouvelles applications et des grandes montées de version, y compris les plans de bascule et de retour arrière.", "Analyser les pannes complexes des applications avec les fournisseurs, les équipes infrastructure et les spécialistes des systèmes cliniques.", "Planifier les fenêtres de maintenance avec les services cliniques, et veiller à ce que les procédures de mode dégradé soient prêtes.", "Fournir des preuves aux dossiers de sécurité clinique, comme les enregistrements de tests et de déploiement.", "Être un point d'escalade des astreintes pour les pannes hors heures ouvrées." ], "qualifications": [ "Une expérience significative du support d'applications en production, d'un niveau équivalent à une licence." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente pendant les mises en service, les déploiements et les incidents hors heures ouvrées.", "selfAssessmentFile": "application-operations-engineer--band-6--senior-application-operations-engineer.tsv" }, { "id": "lead-application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications-référent", "title": "Ingénieur d'exploitation des applications référent", "band": "7", "summary": "", "pcfLevel": "Lead application operations engineer", "pcfLevelDescription": "A lead application operations engineer defines the application strategy and the strategy for security administration.\n\nAt this role level, you will:\n- liaise with leads within IT operations on how applications are performing and changes that need to be put in place\n- potentially manage and maintain certain aspects of an application (depending on the complexity and size of a project, and the likely impact it will have on the business)", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Fixer l'approche d'exploitation d'un groupe d'applications, y compris la supervision, la résilience et les dispositions de support.", "Fixer des normes d'administration des utilisateurs et de la sécurité dans les applications cliniques, avec l'équipe sécurité.", "Rendre compte aux responsables de l'exploitation informatique de la performance et de la disponibilité des applications, et convenir des changements nécessaires.", "Diriger la réponse technique aux incidents majeurs qui touchent les applications cliniques.", "Veiller à ce que les dispositions de continuité d'activité et de reprise après sinistre des applications cliniques soient testées.", "Diriger et faire progresser les ingénieurs d'exploitation des applications." ], "qualifications": [ "Une solide expérience de l'exploitation d'applications en production, y compris des systèmes cliniques ou d'autres systèmes critiques." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "application-operations-engineer--band-7--lead-application-operations-engineer.tsv" }, { "id": "principal-application-operations-engineer", "slug": "ingénieur-d-exploitation-des-applications-principal", "title": "Ingénieur d'exploitation des applications principal", "band": "8b", "summary": "", "pcfLevel": "Principal application operations engineer", "pcfLevelDescription": "A principal application operations engineer owns the application strategy and leads on resourcing, learning and development for their team.\n\nAt this role level, you will:\n- have expert technical understanding\n- be accountable for vendor and supplier management\n- potentially manage and maintain certain aspects of an application (depending on the complexity and size of a project, and the likely impact it will have on the business)", "civilServiceGrades": "G6", "responsibilities": [ "Être responsable de la stratégie d'exploitation des applications cliniques et de gestion de l'organisation.", "Gérer les fournisseurs stratégiques d'applications cliniques, y compris les niveaux de service, la performance contractuelle et les changements des fournisseurs.", "Conseiller la direction sur les risques des applications, comme les logiciels non maintenus, les points uniques de défaillance et la résilience face aux rançongiciels.", "Veiller à ce que l'organisation puisse continuer à soigner les patients en sécurité pendant une indisponibilité prolongée des applications.", "Diriger les ressources, la formation et le développement des équipes d'exploitation des applications." ], "qualifications": [ "Une solide expérience de la direction de l'exploitation des applications d'une grande organisation." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-specialism", "slug": "pcf-technical-specialism", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:testing", "slug": "pcf-testing", "level": "expert", "levelNumber": 4 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 8c pour ce niveau (G6). Cette référence le place en bande 8b, comme les rôles principaux des autres familles techniques, car son périmètre est un domaine technique et non une direction.", "selfAssessmentFile": "application-operations-engineer--band-8b--principal-application-operations-engineer.tsv" } ], "sources": [] }, { "id": "it-service-manager", "slug": "gestionnaire-des-services-informatiques", "title": "Gestionnaire des services informatiques", "family": "it-operations", "summary": "Les gestionnaires des services informatiques veillent à ce que les services numériques de l'organisation soient fournis aux niveaux convenus et s'améliorent continuellement. Ils définissent les niveaux de service, gèrent le catalogue de services, rendent compte de la performance et coordonnent les équipes et les fournisseurs qui exploitent chaque service. En santé, ils traduisent les besoins des services cliniques, comme une disponibilité permanente, en objectifs de service et en dispositions de support.", "healthContext": [ "Les niveaux de service des systèmes cliniques reflètent le risque clinique, c'est pourquoi les objectifs du dossier patient informatisé ou de la prescription diffèrent de ceux d'un système de gestion.", "Les services sont souvent fournis par une combinaison d'équipes internes, de fournisseurs et de services partagés avec des organisations partenaires, c'est pourquoi les gestionnaires de services coordonnent au-delà des frontières des organisations.", "La continuité de l'activité clinique dépend de l'informatique, c'est pourquoi les gestionnaires de services travaillent avec les responsables cliniques et de la préparation aux situations d'urgence sur les plans de mode dégradé et de continuité.", "Le personnel clinique a peu de temps pour signaler les problèmes, c'est pourquoi les gestionnaires de services utilisent la supervision, les données du centre de services et les retours cliniques pour détecter tôt les problèmes." ], "pcfRole": { "name": "IT service manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/it-service-manager/", "description": "IT service managers are responsible for managing the service delivery of information and communications technology (ICT) services, and working with teams from IT service operations.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "it-service-analyst", "slug": "analyste-des-services-informatiques", "title": "Analyste des services informatiques", "band": "4", "summary": "", "pcfLevel": "IT service analyst", "pcfLevelDescription": "An IT service analyst is responsible for frontline technical support to end users on issues relating to hardware, software and peripherals. This will include responding to, documenting and resolving service desk incident tickets in a timely manner according to a service level agreement (SLA).\n\nAt this role level, you will:\n- have excellent problem solving skills to diagnose, evaluate and resolve complex problem situations or, when appropriate, escalate or route them to IT resolver groups\n- perform root cause analysis\n- develop checklists for typical problems\n- recommend procedures and controls for problem prevention\n- work independently, share information and assist others with requests for service", "civilServiceGrades": "AO/EO", "responsibilities": [ "Répondre aux incidents et aux demandes, les documenter et les résoudre dans le respect des niveaux de service convenus.", "Produire des rapports de service réguliers, comme les volumes de tickets, les délais de réponse et la disponibilité des systèmes cliniques.", "Vérifier que les entrées du catalogue de services et les articles de connaissance sont exacts et à jour.", "Rechercher des tendances dans les incidents et proposer des améliorations.", "Suivre les règles de gouvernance de l'information pour les données des tickets et des services." ], "qualifications": [ "Une certification de base en gestion des services informatiques, une qualification de niveau 3 en informatique ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-4--it-service-analyst.tsv" }, { "id": "it-service-manager", "slug": "gestionnaire-des-services-informatiques", "title": "Gestionnaire des services informatiques", "band": "6", "summary": "", "pcfLevel": "IT service manager", "pcfLevelDescription": "An IT service manager is responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions.\n\nAt this role level, you will:\n- manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance\n- ensure that all service and support functions remain responsive to customer needs\n- ensure that the service catalogue and wider IT service operations knowledge library are maintained\n- ensure that adequate reporting and service standards are met for your specific service\n- ensure that all technical change is communicated and managed, with appropriate governance\n- ensure that a programme of continual service improvement is put in place across the wider service delivery function", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Définir et convenir des niveaux de service des services cliniques et de gestion, selon le risque clinique et les besoins de l'organisation.", "Gérer les dispositions de support d'un portefeuille de services, y compris les fournisseurs et les services partagés.", "Rendre compte de la performance des services aux propriétaires de service et aux responsables cliniques, et convenir d'actions d'amélioration.", "Veiller à ce que chaque service dispose de dispositions testées de continuité d'activité et de mode dégradé.", "Tenir à jour le catalogue de services, et veiller à ce que le personnel soit informé des changements de ses services.", "Mener un programme d'amélioration continue des services dont vous êtes responsable." ], "qualifications": [ "Une expérience de la gestion de services informatiques selon des niveaux de service convenus.", "Une certification intermédiaire en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "working", "levelNumber": 2 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "working", "levelNumber": 2 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-6--it-service-manager.tsv" }, { "id": "senior-it-service-manager", "slug": "gestionnaire-des-services-informatiques-senior", "title": "Gestionnaire des services informatiques senior", "band": "7", "summary": "", "pcfLevel": "Senior IT service manager", "pcfLevelDescription": "A senior IT service manager is responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la gestion des services sur plusieurs plateformes et canaux, et améliorer la maturité des processus de gestion des services.", "Convenir des niveaux de service et des clauses contractuelles avec les grands fournisseurs de systèmes cliniques, et leur faire rendre des comptes.", "Présenter la performance et les risques des services aux responsables cliniques et opérationnels de haut niveau.", "Diriger les revues de service après les incidents majeurs, et suivre les actions d'amélioration jusqu'à leur achèvement.", "Aligner les plans de continuité informatique sur les plans de continuité de l'activité clinique, avec les responsables de la préparation aux situations d'urgence et cliniques.", "Diriger et faire progresser les gestionnaires des services informatiques." ], "qualifications": [ "Une expérience significative de la gestion des services informatiques sur plusieurs services.", "Une certification avancée en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 484, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-7--senior-it-service-manager.tsv" }, { "id": "head-of-it-service-management", "slug": "responsable-de-la-gestion-des-services-informatiques", "title": "Responsable de la gestion des services informatiques", "band": "8b", "summary": "", "pcfLevel": "Head of IT service management", "pcfLevelDescription": "A head of IT service management is responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing.\n\nAt this role level, you will:\n- lead a team, ensuring adequate resources and capacity\n- represent the IT service management function at a senior level\n- act as an escalation point for business stakeholders", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer la vision, la stratégie et le modèle opérationnel de la gestion des services informatiques dans toute l'organisation.", "Veiller à ce que chaque processus de gestion des services ait un responsable et continue de gagner en maturité.", "Représenter la gestion des services informatiques au plus haut niveau, y compris dans les instances de gouvernance clinique et opérationnelle.", "Être le point d'escalade de haut niveau des responsables des services cliniques et de gestion.", "Veiller à ce que la fonction de gestion des services dispose des personnes, des outils et du budget nécessaires." ], "qualifications": [ "Une solide expérience de la direction de la gestion des services informatiques dans une organisation importante ou complexe." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:business-analysis-it-operations", "slug": "pcf-business-analysis-it-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:it-service-reporting", "slug": "pcf-it-service-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management-it-operations", "slug": "pcf-stakeholder-relationship-management-it-operations", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 594, "jobEvaluationNotes": "", "selfAssessmentFile": "it-service-manager--band-8b--head-of-it-service-management.tsv" } ], "sources": [] }, { "id": "incident-manager", "slug": "gestionnaire-des-incidents", "title": "Gestionnaire des incidents", "family": "it-operations", "summary": "Les gestionnaires des incidents rétablissent le service normal le plus vite possible quand un problème survient, et réduisent au minimum l'effet sur les utilisateurs. Ils coordonnent les équipes techniques et les fournisseurs, tiennent informés les utilisateurs et les dirigeants, et veillent à ce que les incidents soient consignés et transmis à la gestion des problèmes. En santé, les incidents peuvent toucher directement la prise en charge des patients, c'est pourquoi les gestionnaires des incidents travaillent étroitement avec les responsables cliniques et opérationnels.", "healthContext": [ "L'indisponibilité d'un système clinique peut retarder un traitement, c'est pourquoi les incidents sont hiérarchisés selon leur impact clinique, et les responsables cliniques peuvent devoir déclencher les procédures de mode dégradé.", "Les incidents majeurs peuvent survenir à tout moment, c'est pourquoi les gestionnaires des incidents participent aux astreintes et peuvent être appelés la nuit ou le week-end.", "Une cyberattaque, comme un rançongiciel, peut devenir un incident majeur qui touche toute l'organisation et dure des jours ou des semaines.", "Les incidents informatiques majeurs peuvent devoir être articulés avec les dispositifs de préparation aux situations d'urgence et de continuité d'activité de l'organisation.", "Les incidents qui ont pu nuire à des patients sont aussi déclarés par le processus de signalement des événements indésirables cliniques et examinés avec la sécurité clinique." ], "pcfRole": { "name": "Incident manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/incident-manager/", "description": "Incident managers aim to restore normal service operation as quickly as possible and minimise any adverse effects on business operations. This ensures that the best possible levels of service quality and availability are returned and maintained.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "incident-manager", "slug": "gestionnaire-des-incidents", "title": "Gestionnaire des incidents", "band": "5", "summary": "", "pcfLevel": "Incident manager", "pcfLevelDescription": "An incident manager oversees incidents and restores normal operations as quickly as possible, with the least impact on the business or the user.\n\nAt this role level, you will:\n- work on-site, maintaining the hardware and fixing technical problems as quickly as possible\n- provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to the major incident managers and problem managers to investigate and resolve\n- coach apprentices and share knowledge with team colleagues\nYour responsibilities may, in some departments, mirror those of an end user computing engineer.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Coordonner la réponse aux incidents qui touchent les services cliniques et de gestion, du premier signalement au rétablissement du service.", "Évaluer l'impact clinique et opérationnel de chaque incident et fixer sa priorité.", "Tenir informés les utilisateurs concernés, le centre de services et les responsables cliniques par des mises à jour claires et régulières.", "Faire remonter les incidents au gestionnaire des incidents majeurs lorsqu'ils remplissent les critères convenus.", "Veiller à ce que les incidents soient consignés avec exactitude et transmis à la gestion des problèmes.", "Participer aux astreintes pour les incidents hors heures ouvrées." ], "qualifications": [ "Une expérience du support ou de l'exploitation informatique, y compris le traitement d'incidents.", "Une certification de base en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "security-operations", "slug": "security-operations", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 370, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente sous la pression du temps, y compris en astreinte. L'effort émotionnel reflète une exposition indirecte fréquente à l'effet des pannes sur les patients et le personnel.", "selfAssessmentFile": "incident-manager--band-5--incident-manager.tsv" }, { "id": "major-incident-manager", "slug": "gestionnaire-des-incidents-majeurs", "title": "Gestionnaire des incidents majeurs", "band": "7", "summary": "", "pcfLevel": "Major incident manager", "pcfLevelDescription": "A major incident manager manages significant outages and crises and reports issues to problem management. At this level, you will work closely with workplace services, infrastructure, applications operators and communication managers. In some departments, you may also be the head of service.", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la réponse aux incidents majeurs, comme les indisponibilités du dossier patient informatisé, les pannes réseau et les cyberattaques.", "Animer les cellules d'incident qui réunissent équipes techniques, fournisseurs, responsables cliniques et personnel de communication.", "Conseiller les responsables cliniques et opérationnels sur le moment de déclencher et de lever les procédures de mode dégradé et de continuité d'activité.", "Informer la direction et, si nécessaire, s'articuler avec les dispositifs de réponse aux situations d'urgence de l'organisation.", "Diriger les revues post-incident et veiller à ce que les enseignements soient tirés et suivis d'effet.", "Élaborer et tester les plans d'incident majeur avec les responsables de la continuité d'activité et de la préparation aux situations d'urgence." ], "qualifications": [ "Une expérience significative de la gestion d'incidents dans des services complexes à haute disponibilité.", "Une certification avancée en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente pendant les incidents majeurs, souvent hors heures ouvrées. L'effort émotionnel reflète une exposition indirecte fréquente à l'effet des grandes pannes sur la prise en charge des patients.", "selfAssessmentFile": "incident-manager--band-7--major-incident-manager.tsv" } ], "sources": [] }, { "id": "problem-manager", "slug": "gestionnaire-des-problèmes", "title": "Gestionnaire des problèmes", "family": "it-operations", "summary": "Les gestionnaires des problèmes trouvent et corrigent les causes profondes des incidents, pour que les pannes ne se reproduisent plus. Ils analysent les données d'incidents, mènent des analyses de causes profondes, consignent les erreurs connues et les solutions de contournement, et suivent les corrections avec les équipes techniques et les fournisseurs. En santé, les pannes répétées des systèmes cliniques font perdre du temps clinique, érodent la confiance et peuvent créer des risques pour la sécurité des patients, c'est pourquoi il importe de les supprimer.", "healthContext": [ "De petites pannes répétées, comme des connexions lentes ou des impressions en échec dans les services, finissent par représenter beaucoup de temps clinique perdu, c'est pourquoi les gestionnaires des problèmes recherchent les tendances autant que les grandes défaillances.", "Certains problèmes créent des dangers pour la sécurité clinique, comme des résultats qui n'atteignent pas le bon clinicien, et sont évalués avec le responsable de la sécurité clinique.", "Les analyses de causes profondes impliquent souvent les fournisseurs de systèmes cliniques, et sont gérées dans le cadre des contrats et des niveaux de service.", "Les solutions de contournement des systèmes cliniques doivent être sûres et clairement expliquées au personnel clinique." ], "pcfRole": { "name": "Problem manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/problem-manager/", "description": "Problem managers aim to resolve and control the root causes of incidents caused by errors within the IT infrastructure. In this role, you will be expected to work to prevent the recurrence of these incidents.", "family": "IT operations" }, "esco": [ "f0ca39a8-1e30-487c-95f9-ef2d5e734adc" ], "levels": [ { "id": "problem-analyst", "slug": "analyste-des-problèmes", "title": "Analyste des problèmes", "band": "5", "summary": "", "pcfLevel": "Problem analyst", "pcfLevelDescription": "At this level, you will be responsible for maintaining software systems once they are up and running and, where necessary, support the problem manager in co-ordinating the resolution of any problems.", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Analyser les données d'incidents pour repérer les pannes répétées et les tendances dans les services cliniques et de gestion.", "Consigner les problèmes, les erreurs connues et les solutions de contournement dans l'outil de gestion des services.", "Soutenir les analyses de causes profondes en rassemblant journaux, chronologies et autres preuves.", "Suivre les actions avec les équipes techniques et les fournisseurs jusqu'à la mise en place des corrections.", "Vérifier que les solutions de contournement des systèmes cliniques sont sûres et clairement expliquées aux utilisateurs." ], "qualifications": [ "Une expérience du support ou de l'exploitation informatique.", "Une certification de base en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "problem-manager--band-5--problem-analyst.tsv" }, { "id": "problem-manager", "slug": "gestionnaire-des-problèmes", "title": "Gestionnaire des problèmes", "band": "6", "summary": "", "pcfLevel": "Problem manager", "pcfLevelDescription": "A problem manager picks up feeds from numerous sources, such as the service desk, with the aim of putting in place continual improvements to stop incidents such as regular service outages recurring.\n\nAt this role level, you will:\n- resolve emerging and recurring problems\n- perform root cause analysis to minimise the adverse impact of incidents caused by errors within the IT infrastructure\n- work closely with major incident managers\n- deal with problems and root cause analysis", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Piloter le processus de gestion des problèmes dans tous les services de l'organisation.", "Diriger l'analyse des causes profondes après les incidents majeurs et pour les pannes récurrentes, avec des techniques structurées.", "Hiérarchiser les problèmes selon leur effet sur la prise en charge des patients, le temps du personnel et le risque pour le service.", "Évaluer avec le responsable de la sécurité clinique les problèmes susceptibles de créer des dangers pour la sécurité des patients.", "Faire rendre des comptes aux équipes techniques et aux fournisseurs sur les corrections définitives, et rendre compte de l'avancement aux responsables de service.", "Travailler avec les gestionnaires des incidents majeurs pour que les enseignements des incidents conduisent à des changements." ], "qualifications": [ "Une expérience significative de la gestion des problèmes ou des incidents, d'un niveau équivalent à une licence.", "Une certification intermédiaire en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "problem-manager--band-6--problem-manager.tsv" } ], "sources": [] }, { "id": "change-and-release-manager", "slug": "gestionnaire-des-changements-et-des-mises-en-production", "title": "Gestionnaire des changements et des mises en production", "family": "it-operations", "summary": "Les gestionnaires des changements et des mises en production veillent à ce que les changements des services informatiques soient évalués, approuvés, planifiés et réalisés en sécurité, et à ce que les mises en production soient planifiées et coordonnées. Ils animent le comité consultatif des changements, sont responsables de la base de données de gestion des configurations et coordonnent les mises en production entre équipes et fournisseurs. En santé, ils veillent à ce que les changements des systèmes cliniques soient programmés et testés de manière à protéger la prise en charge des patients.", "healthContext": [ "Les changements des systèmes cliniques peuvent nuire aux patients, c'est pourquoi l'évaluation des changements comprend une revue de sécurité clinique et des preuves issues du processus de gestion des risques cliniques.", "Les services cliniques fonctionnent tous les jours, c'est pourquoi les fenêtres de changement sont convenues avec eux et évitent leurs périodes les plus chargées.", "De nombreux changements viennent des fournisseurs de systèmes cliniques, et doivent quand même être évalués lorsque le fournisseur maîtrise la mise en production.", "Les changements urgents, comme les correctifs de sécurité urgents, doivent mettre en balance le risque cyber et le risque de perturber les soins.", "Une base de données de gestion des configurations exacte montre quels services cliniques un changement pourrait toucher." ], "pcfRole": { "name": "Change and release manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/change-and-release-manager/", "description": "Change and release managers lead the change advisory board, ensuring adequate risk assessment and scheduling of technical changes and releases. They own the configuration management database and the access, security and configuration of change activities and release procedures.", "family": "IT operations" }, "esco": [ "3b1ea27c-781c-41eb-821f-214285260dd2" ], "levels": [ { "id": "configuration-analyst", "slug": "analyste-des-configurations", "title": "Analyste des configurations", "band": "4", "summary": "", "pcfLevel": "Configuration analyst", "pcfLevelDescription": "A configuration analyst provides administrative support to the change and release manager, helping to maintain the integrity of the configuration management database (CMDB) and independently solving smaller problems.", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Tenir à jour les enregistrements de la base de données de gestion des configurations, y compris les services cliniques que soutient chaque composant.", "Vérifier les enregistrements de configuration au regard des outils de découverte, et corriger les lacunes et les erreurs.", "Préparer les demandes de changement et les ordres du jour du comité consultatif des changements.", "Répondre aux questions courantes sur les éléments de configuration et leurs relations." ], "qualifications": [ "Une certification de base en gestion des services informatiques, une qualification de niveau 3 en informatique ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 278, "jobEvaluationNotes": "Le UK GDaD PCF propose la bande 6 pour ce niveau (HEO/SEO). Cette référence le place en bande 4, car ce niveau apporte un soutien administratif au gestionnaire des changements et des mises en production, avec des compétences surtout de niveau sensibilisation, et se situe en dessous de l'analyste des changements et des mises en production. Les ressources d'information dépassent le profil de la bande, car la tenue de la base de données de gestion des configurations est la tâche principale.", "selfAssessmentFile": "change-and-release-manager--band-4--configuration-analyst.tsv" }, { "id": "change-and-release-analyst", "slug": "analyste-des-changements-et-des-mises-en-production", "title": "Analyste des changements et des mises en production", "band": "5", "summary": "", "pcfLevel": "Change and release analyst", "pcfLevelDescription": "A change and release analyst plans and rolls out software, and designs and carries out procedures for the distribution and installation of changes to systems and services.\n\nAt this role level, you will:\n- undertake analysis after release and set the plan for upcoming changes\n- liaise with DevOps and service designers", "civilServiceGrades": "EO/HEO", "responsibilities": [ "Évaluer le risque et l'impact des demandes de changement, y compris leur effet sur les services cliniques et la sécurité des patients.", "Planifier et programmer les mises en production, en convenant des fenêtres de changement avec les services cliniques et opérationnels.", "Vérifier que chaque changement dispose de tests, d'un plan de retour arrière et, si nécessaire, d'une validation de sécurité clinique.", "Coordonner les mises en production avec les équipes DevOps, les fournisseurs et le centre de services.", "Faire le bilan des mises en production et planifier les changements à venir." ], "qualifications": [ "Une expérience de l'exploitation informatique, des mises en production ou de la gestion des changements.", "Une certification de base en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "working", "levelNumber": 2 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 370, "jobEvaluationNotes": "", "selfAssessmentFile": "change-and-release-manager--band-5--change-and-release-analyst.tsv" }, { "id": "change-and-release-manager", "slug": "gestionnaire-des-changements-et-des-mises-en-production", "title": "Gestionnaire des changements et des mises en production", "band": "6", "summary": "", "pcfLevel": "Change and release manager", "pcfLevelDescription": "A change and release manager ensures that technical changes to IT services are adequately assessed for impact, prioritised, scheduled, authorised and implemented. They ensure this is done in line with processes and using appropriate tools. They chair the Change Advisory Board (CAB).\n\nAt this role level, you will:\n- provide an escalation point\n- make decisions for all technical changes\n- co-ordinate releases and interdependencies", "civilServiceGrades": "HEO/SEO/G7", "responsibilities": [ "Présider le comité consultatif des changements, avec des représentants cliniques et opérationnels lorsque les changements touchent la prise en charge des patients.", "Décider des changements techniques, et autoriser les changements urgents comme les correctifs de sécurité urgents.", "Coordonner les mises en production et leurs dépendances entre équipes internes et fournisseurs.", "Être responsable des processus de gestion des changements, des mises en production et des configurations et de la base de données de gestion des configurations.", "Être le point d'escalade des conflits de changements et des changements en échec.", "Rendre compte de la réussite des changements, des changements en échec et des incidents causés par des changements, et piloter les améliorations." ], "qualifications": [ "Une expérience significative de la gestion des changements et des mises en production, d'un niveau équivalent à une licence.", "Une certification intermédiaire en gestion des services informatiques, ou une expérience équivalente." ], "skills": [ { "id": "pcf:asset-and-configuration-management", "slug": "pcf-asset-and-configuration-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:availability-and-capacity-management", "slug": "pcf-availability-and-capacity-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:change-management", "slug": "pcf-change-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:community-collaboration", "slug": "pcf-community-collaboration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:continual-service-improvement", "slug": "pcf-continual-service-improvement", "level": "working", "levelNumber": 2 }, { "id": "pcf:continuity-management", "slug": "pcf-continuity-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:incident-management", "slug": "pcf-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:ownership-and-initiative", "slug": "pcf-ownership-and-initiative", "level": "working", "levelNumber": 2 }, { "id": "pcf:problem-management", "slug": "pcf-problem-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-focus", "slug": "pcf-service-focus", "level": "working", "levelNumber": 2 }, { "id": "pcf:service-management-framework-knowledge", "slug": "pcf-service-management-framework-knowledge", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:technical-understanding", "slug": "pcf-technical-understanding", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 443, "jobEvaluationNotes": "La planification dépasse le profil de la bande, car l'emploi programme les mises en production et leurs dépendances entre de nombreuses équipes et de nombreux fournisseurs.", "selfAssessmentFile": "change-and-release-manager--band-6--change-and-release-manager.tsv" } ], "sources": [] }, { "id": "security-analyst", "slug": "analyste-des-opérations-de-sécurité", "title": "Analyste des opérations de sécurité", "family": "cyber-security", "summary": "Les analystes des opérations de sécurité surveillent les menaces de cybersécurité qui pèsent sur les systèmes et les données de l'organisation, enquêtent à leur sujet et y répondent. Ils trient les alertes des outils de surveillance de la sécurité, enquêtent sur les activités suspectes, contiennent les incidents et aident à corriger les faiblesses. En santé, une détection et une réponse rapides protègent les services cliniques et les informations confidentielles des patients contre des attaques comme les rançongiciels.", "healthContext": [ "La santé est une cible fréquente des rançongiciels et du vol de données, et une seule attaque peut arrêter les systèmes cliniques de toute l'organisation.", "Les décisions de confinement, comme isoler un serveur ou une partie du réseau, doivent mettre en balance le risque de sécurité et l'effet sur la prise en charge des patients, c'est pourquoi les analystes travaillent avec les responsables cliniques et opérationnels.", "Les réseaux comprennent des dispositifs médicaux et des systèmes anciens qui ne peuvent pas exécuter d'agents de sécurité ni être corrigés rapidement, c'est pourquoi les analystes s'appuient sur la surveillance du réseau et des mesures compensatoires.", "La surveillance couvre l'accès aux dossiers des patients, c'est pourquoi les analystes aident à détecter les accès inappropriés en interne autant que les attaques externes, avec la gouvernance de l'information.", "La surveillance de la sécurité fonctionne jour et nuit, c'est pourquoi les analystes peuvent travailler en horaires postés ou en astreinte." ], "pcfRole": null, "esco": [ "0ce5a9f4-e00a-4bbe-b255-3c63407167a4", "a44a1dc5-be08-4840-8bd5-770c4ac1ca6d" ], "levels": [ { "id": "junior-security-operations-analyst", "slug": "analyste-des-opérations-de-sécurité-junior", "title": "Analyste des opérations de sécurité junior", "band": "5", "summary": "L'analyste des opérations de sécurité junior surveille les alertes de sécurité, les trie à l'aide de procédures d'exploitation et fait remonter les événements, avec l'accompagnement d'analystes expérimentés.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Surveiller les alertes des outils de surveillance de la sécurité et des terminaux, et les trier à l'aide de procédures d'exploitation.", "Recueillir des preuves sur les activités suspectes, comme des courriels d'hameçonnage ou des connexions inhabituelles, et les faire remonter.", "Examiner les courriels d'hameçonnage signalés par le personnel, et aider à retirer les courriels malveillants des boîtes de réception.", "Consigner avec exactitude les événements et les actions dans l'outil de gestion des dossiers.", "Lancer des analyses de vulnérabilités et rappeler aux propriétaires des systèmes les corrections à faire." ], "qualifications": [ "Une qualification en informatique ou en cybersécurité, un apprentissage en cybersécurité ou une expérience équivalente." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 348, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente sur la surveillance et le tri d'alertes imprévisibles.", "selfAssessmentFile": "security-analyst--band-5--junior-security-operations-analyst.tsv" }, { "id": "security-operations-analyst", "slug": "analyste-des-opérations-de-sécurité", "title": "Analyste des opérations de sécurité", "band": "6", "summary": "L'analyste des opérations de sécurité enquête sur les incidents de sécurité et les contient, rédige des règles de détection et améliore la surveillance de la sécurité de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Enquêter sur les incidents de sécurité, en déterminer l'étendue et les contenir, avec les propriétaires des systèmes et les services cliniques.", "Rédiger et ajuster des règles de détection, et mener des chasses aux menaces fondées sur les menaces actuelles contre la santé.", "Surveiller les accès inappropriés aux dossiers des patients, et transmettre les cas à la gouvernance de l'information.", "Évaluer les vulnérabilités selon le risque, y compris leur effet sur les services cliniques et les dispositifs médicaux.", "Améliorer les procédures d'exploitation et les outils après les incidents.", "Participer aux astreintes pour les incidents de sécurité hors heures ouvrées." ], "qualifications": [ "Une licence en informatique ou en cybersécurité, des certifications de sécurité pertinentes ou une expérience équivalente.", "Une expérience de la surveillance de la sécurité ou de la réponse aux incidents." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 440, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente pendant les enquêtes, y compris en astreinte. L'effort émotionnel reflète une exposition indirecte fréquente à des contenus pénibles des dossiers des patients et à la pression des incidents en cours.", "selfAssessmentFile": "security-analyst--band-6--security-operations-analyst.tsv" }, { "id": "senior-security-operations-analyst", "slug": "analyste-des-opérations-de-sécurité-senior", "title": "Analyste des opérations de sécurité senior", "band": "7", "summary": "L'analyste des opérations de sécurité senior dirige la réponse aux incidents de sécurité importants, dirige la chasse aux menaces et oriente le travail de l'équipe des opérations de sécurité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la réponse technique aux incidents de sécurité importants, y compris les rançongiciels et le vol de données, en coordination avec la gestion des incidents.", "Conseiller les responsables cliniques et opérationnels sur les décisions de confinement qui touchent la prise en charge des patients.", "Diriger la chasse aux menaces et le renseignement sur les menaces, et partager les informations avec les partenaires de sécurité du secteur de la santé.", "Fixer les priorités de l'ingénierie de détection et de la couverture de surveillance, y compris pour les réseaux de dispositifs médicaux.", "Diriger des exercices qui testent la réponse aux incidents avec les équipes techniques et cliniques.", "Accompagner et orienter les analystes des opérations de sécurité." ], "qualifications": [ "Une expérience significative des opérations de sécurité et de la réponse aux incidents, d'un niveau équivalent à un diplôme de troisième cycle.", "Des certifications de sécurité avancées pertinentes, ou une expérience équivalente." ], "skills": [ { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 496, "jobEvaluationNotes": "Les efforts mental et émotionnel reflètent la direction de la réponse à des incidents graves sous pression, souvent hors heures ouvrées, lorsque les services cliniques sont menacés.", "selfAssessmentFile": "security-analyst--band-7--senior-security-operations-analyst.tsv" } ], "sources": [] }, { "id": "security-engineer", "slug": "ingénieur-sécurité", "title": "Ingénieur sécurité", "family": "cyber-security", "summary": "Les ingénieurs sécurité conçoivent, construisent et exploitent les mesures techniques de sécurité qui protègent les systèmes, les données et les utilisateurs de l'organisation. Ils travaillent sur l'identité et les accès, la protection des terminaux et du réseau, le chiffrement, la journalisation et la sécurité du nuage, et aident les équipes produit et infrastructure à intégrer la sécurité. En santé, ils protègent les systèmes cliniques et les données des patients tout en gardant un accès rapide pour les cliniciens au point de soins.", "healthContext": [ "Les mesures de sécurité ne doivent pas entraver les soins urgents, c'est pourquoi les ingénieurs conçoivent une authentification forte qui reste rapide sur les postes cliniques partagés.", "Les dispositifs médicaux et les systèmes cliniques anciens ne peuvent souvent pas être corrigés ni exécuter de logiciels de sécurité, c'est pourquoi les ingénieurs conçoivent la segmentation du réseau et des mesures compensatoires.", "Les rançongiciels sont une menace majeure pour la santé, c'est pourquoi les ingénieurs durcissent les systèmes, protègent les sauvegardes et limitent la propagation d'une attaque.", "Les systèmes cliniques sont souvent fournis et maintenus par des tiers, c'est pourquoi les ingénieurs évaluent la sécurité des fournisseurs et contrôlent leurs accès à distance.", "Les changements des mesures de sécurité des systèmes cliniques passent par la gestion des changements et, si nécessaire, par une revue de sécurité clinique." ], "pcfRole": null, "esco": [ "0464b062-cea6-4164-b10d-956c61956ae7" ], "levels": [ { "id": "security-engineer", "slug": "ingénieur-sécurité", "title": "Ingénieur sécurité", "band": "6", "summary": "L'ingénieur sécurité construit, paramètre et maintient les mesures et les outils de sécurité, et aide les équipes à corriger les faiblesses de sécurité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Construire et maintenir des mesures de sécurité, comme la protection des terminaux, les pare-feu, la sécurité de la messagerie et la journalisation de sécurité.", "Paramétrer les contrôles d'identité et d'accès, y compris l'authentification multifacteur et les accès à privilèges.", "Aider les équipes infrastructure et produit à corriger les vulnérabilités et à durcir les systèmes selon les normes convenues.", "Segmenter les réseaux pour protéger les dispositifs médicaux et les systèmes anciens, avec les équipes infrastructure et biomédicales.", "Examiner la sécurité des nouveaux systèmes et des accès à distance des fournisseurs avant leur mise en service.", "Participer aux astreintes pour soutenir la réponse aux incidents de sécurité." ], "qualifications": [ "Une licence en informatique ou en cybersécurité, des certifications de sécurité pertinentes ou une expérience équivalente.", "Une expérience de la construction ou de l'exploitation d'infrastructures ou d'outils de sécurité." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "awareness", "levelNumber": 1 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "working", "levelNumber": 2 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "L'effort mental reflète une concentration prolongée fréquente sur des travaux techniques complexes et le soutien aux incidents, y compris en astreinte.", "selfAssessmentFile": "security-engineer--band-6--security-engineer.tsv" }, { "id": "senior-security-engineer", "slug": "ingénieur-sécurité-senior", "title": "Ingénieur sécurité senior", "band": "7", "summary": "L'ingénieur sécurité senior conçoit et dirige la mise en place de mesures de sécurité importantes, et conseille les équipes en conception sécurisée.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Concevoir et diriger la mise en place de mesures de sécurité, comme la gestion des accès à privilèges, la surveillance de la sécurité et la protection des sauvegardes.", "Conseiller les équipes produit et infrastructure sur la conception sécurisée des services cliniques et destinés aux patients.", "Concevoir des mesures compensatoires pour les dispositifs médicaux et les autres systèmes qui ne peuvent pas être corrigés.", "Évaluer la sécurité des fournisseurs et de leurs produits, y compris les services en nuage.", "Soutenir la réponse aux incidents de sécurité graves par une expertise technique et des plans de reprise.", "Accompagner les ingénieurs sécurité et partager les bonnes pratiques entre équipes." ], "qualifications": [ "Une expérience significative de l'ingénierie de sécurité, d'un niveau équivalent à un diplôme de troisième cycle.", "Des certifications de sécurité avancées pertinentes, ou une expérience équivalente." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "working", "levelNumber": 2 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "security-engineer--band-7--senior-security-engineer.tsv" }, { "id": "lead-security-engineer", "slug": "ingénieur-sécurité-référent", "title": "Ingénieur sécurité référent", "band": "8a", "summary": "L'ingénieur sécurité référent fixe l'orientation technique de l'ingénierie de sécurité, et veille à ce que les mesures fonctionnent ensemble dans toute l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer l'orientation technique et les normes des mesures de sécurité dans toute l'organisation.", "Diriger la conception de la sécurité des grands programmes, comme le passage à l'hébergement en nuage ou un nouveau dossier patient informatisé.", "Veiller à ce que les mesures protègent contre les rançongiciels et permettent une reprise rapide et sûre des systèmes cliniques.", "Concilier sécurité et utilisabilité clinique, avec les responsables cliniques sur les accès et l'authentification.", "Conseiller le responsable de la cybersécurité sur le risque technique et les investissements.", "Diriger et faire progresser les ingénieurs sécurité." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie de sécurité de services complexes." ], "skills": [ { "id": "pcf:security-technology", "slug": "pcf-security-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:information-security", "slug": "pcf-information-security", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-secure-systems", "slug": "pcf-designing-secure-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "identity-and-access-management", "slug": "identity-and-access-management", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "security-engineer--band-8a--lead-security-engineer.tsv" } ], "sources": [] }, { "id": "cyber-security-manager", "slug": "responsable-de-la-cybersécurité", "title": "Responsable de la cybersécurité", "family": "cyber-security", "summary": "Les responsables de la cybersécurité dirigent l'approche de l'organisation pour protéger ses systèmes, ses données et ses services contre les cybermenaces. Ils fixent la politique de sécurité, gèrent le risque cyber, supervisent les opérations et l'ingénierie de sécurité, dirigent la réponse aux cyberincidents majeurs et développent une culture de la sécurité. En santé, ils veillent à ce que les services cliniques puissent continuer à fonctionner en sécurité, et se rétablir rapidement, en cas d'attaque.", "healthContext": [ "Une cyberattaque contre une organisation de santé peut arrêter les systèmes cliniques et mettre les patients en danger, c'est pourquoi la cybersécurité fait partie de la sécurité des patients et de la continuité d'activité.", "Les organisations de santé doivent souvent respecter des normes sectorielles de cybersécurité et déclarer les incidents graves aux autorités compétentes.", "Le personnel clinique a besoin d'un accès rapide aux systèmes, c'est pourquoi les politiques de sécurité sont conçues avec les cliniciens et leur utilisabilité est testée.", "La sécurité dépend de nombreux fournisseurs, y compris les fournisseurs de systèmes cliniques et les services partagés, c'est pourquoi l'assurance des fournisseurs est au cœur du rôle.", "Les dispositifs médicaux et les systèmes anciens créent des risques durables, gérés avec les équipes biomédicales et de sécurité clinique." ], "pcfRole": null, "esco": [ "7754d570-9519-48c2-b1c9-8e165f8bca0f", "276ba420-ef09-4a0e-b215-2c2e2f80ad28" ], "levels": [ { "id": "cyber-security-manager", "slug": "responsable-de-la-cybersécurité", "title": "Responsable de la cybersécurité", "band": "8a", "summary": "Le responsable de la cybersécurité pilote la fonction de cybersécurité, ou une grande partie de celle-ci, en gérant le risque cyber, les opérations de sécurité et l'assurance.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Piloter les opérations de sécurité, la gestion des vulnérabilités et l'assurance, et rendre compte de leur performance.", "Tenir le registre des risques cyber, et veiller à ce que les risques pour les services cliniques soient évalués et aient un responsable.", "Rédiger et tenir à jour les politiques et les normes de sécurité, et vérifier qu'elles sont respectées.", "Diriger la réponse aux cyberincidents, avec la gestion des incidents et les responsables cliniques et opérationnels.", "Mener la sensibilisation à la sécurité et les exercices d'hameçonnage pour tout le personnel, y compris clinique.", "Encadrer les analystes et les ingénieurs sécurité." ], "qualifications": [ "Une solide expérience de la cybersécurité, y compris la réponse aux incidents et la gestion des risques, d'un niveau équivalent à un master.", "Une certification professionnelle reconnue en sécurité, ou une expérience équivalente." ], "skills": [ { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "working", "levelNumber": 2 }, { "id": "security-operations", "slug": "security-operations", "level": "practitioner", "levelNumber": 3 }, { "id": "vulnerability-management", "slug": "vulnerability-management", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 566, "jobEvaluationNotes": "Les efforts mental et émotionnel reflètent la direction de la réponse aux cyberincidents sous pression, souvent hors heures ouvrées, lorsque la prise en charge des patients peut être menacée.", "selfAssessmentFile": "cyber-security-manager--band-8a--cyber-security-manager.tsv" }, { "id": "senior-cyber-security-manager", "slug": "responsable-senior-de-la-cybersécurité", "title": "Responsable senior de la cybersécurité", "band": "8b", "summary": "Le responsable senior de la cybersécurité dirige la cybersécurité dans plusieurs équipes, gère l'assurance au regard des normes sectorielles et pilote le programme d'amélioration de la sécurité de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger les équipes de cybersécurité des opérations, de l'ingénierie et de l'assurance.", "Piloter le programme d'amélioration de la cybersécurité de l'organisation et gérer son budget.", "Gérer l'assurance au regard des normes sectorielles de cybersécurité et des mesures ISO/IEC 27001, et préparer les preuves pour les audits.", "Diriger la réponse aux cyberincidents majeurs, et planifier et tester la reprise avec les responsables de la continuité d'activité et cliniques.", "Évaluer la sécurité des fournisseurs et des services partagés, et convenir des exigences de sécurité dans les contrats.", "Conseiller les comités de programme sur les risques de sécurité des nouveaux services cliniques et numériques." ], "qualifications": [ "Une solide expérience de la direction d'équipes de cybersécurité dans une organisation complexe.", "Une certification professionnelle reconnue en sécurité, ou une expérience équivalente." ], "skills": [ { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 606, "jobEvaluationNotes": "Les efforts mental et émotionnel reflètent la direction de la réponse aux cyberincidents majeurs, qui peuvent durer des jours ou des semaines et menacer la prise en charge des patients.", "selfAssessmentFile": "cyber-security-manager--band-8b--senior-cyber-security-manager.tsv" }, { "id": "head-of-cyber-security", "slug": "directeur-de-la-cybersécurité", "title": "Directeur de la cybersécurité", "band": "8c", "summary": "Le directeur de la cybersécurité fixe la stratégie de cybersécurité de l'organisation et rend compte de sa gestion du risque cyber, de ses opérations de sécurité et de sa réponse aux incidents majeurs.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie de cybersécurité, alignée sur les stratégies numérique et clinique de l'organisation.", "Conseiller le conseil d'administration et l'équipe de direction sur le risque cyber, l'appétit pour le risque et les investissements.", "Diriger la réponse de l'organisation aux cyberincidents majeurs, y compris la communication avec les régulateurs, les partenaires et le public.", "Construire une culture de la sécurité dans laquelle tout le personnel, cliniciens compris, comprend les menaces et les signale.", "Représenter l'organisation dans les réseaux de cybersécurité de la santé et auprès des organisations partenaires.", "Diriger et faire progresser la fonction de cybersécurité, et gérer son budget." ], "qualifications": [ "Une solide expérience de la direction de la cybersécurité d'une grande organisation, y compris la réponse aux incidents majeurs." ], "skills": [ { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "", "selfAssessmentFile": "cyber-security-manager--band-8c--head-of-cyber-security.tsv" }, { "id": "chief-information-security-officer", "slug": "responsable-de-la-sécurité-des-systèmes-d-information", "title": "Responsable de la sécurité des systèmes d'information", "band": "8d", "summary": "Le responsable de la sécurité des systèmes d'information porte la responsabilité institutionnelle de la cybersécurité de toute l'organisation, et souvent des organisations partenaires qui partagent ses services.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Porter la responsabilité institutionnelle de la cybersécurité, et en rendre compte au conseil d'administration.", "Fixer avec le conseil d'administration l'appétit pour le risque de sécurité, et veiller à ce qu'il oriente les décisions dans toute l'organisation.", "Diriger la cybersécurité des services partagés et des organisations partenaires, lorsque l'organisation les fournit.", "Diriger la réponse de l'organisation aux cyberincidents les plus graves, avec l'équipe de direction et les autorités compétentes.", "Façonner la pratique de la cybersécurité dans tout le secteur de la santé et des soins en travaillant avec les partenaires et les instances sectorielles.", "Diriger la fonction sécurité et détenir les budgets de plusieurs services." ], "qualifications": [ "Une solide expérience de la direction de la cybersécurité au niveau du conseil d'administration, ou pour plusieurs organisations." ], "skills": [ { "id": "pcf:strategic-cyber-security-planning", "slug": "pcf-strategic-cyber-security-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-security-governance", "slug": "pcf-cyber-security-governance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-risk-management", "slug": "pcf-cyber-risk-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:cyber-incident-management", "slug": "pcf-cyber-incident-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:changing-security-culture", "slug": "pcf-changing-security-culture", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 716, "jobEvaluationNotes": "Ce niveau convient aux grandes organisations, ou à celles qui fournissent des services numériques partagés à des partenaires. Les plus petites organisations ont généralement un directeur de la cybersécurité en bande 8c comme poste de sécurité le plus élevé.", "selfAssessmentFile": "cyber-security-manager--band-8d--chief-information-security-officer.tsv" } ], "sources": [] }, { "id": "quality-assurance-test-analyst", "slug": "analyste-de-tests-en-assurance-qualité", "title": "Analyste de tests en assurance qualité", "family": "quality-assurance-testing", "summary": "Les analystes de tests en assurance qualité vérifient que les services de santé numérique de l'organisation font ce dont ont besoin les patients, les cliniciens et le personnel soignant, de façon sûre et fiable. Ils analysent les exigences et les conceptions pour repérer tôt les risques, conçoivent et exécutent des tests fonctionnels et non fonctionnels, et signalent clairement les défauts. En santé, cela comprend le test des parcours cliniques, de l'exactitude des données et des mesures qui protègent les patients contre les préjudices.", "healthContext": [ "Les défauts des systèmes cliniques peuvent nuire aux patients, par exemple par une mauvaise dose de médicament, un résultat manqué ou un dossier affiché pour le mauvais patient, c'est pourquoi les tests sont hiérarchisés selon le risque clinique.", "Les tests apportent des preuves aux dossiers de sécurité clinique et aux registres des dangers, c'est pourquoi les plans de test sont tracés jusqu'aux dangers identifiés et à leurs mesures de maîtrise.", "Les données de test ne doivent jamais exposer de vrais patients, c'est pourquoi les analystes utilisent des données de test synthétiques ou correctement désidentifiées.", "De nombreux services échangent des données avec d'autres systèmes de santé et de soins, c'est pourquoi les tests vérifient les messages au regard de normes comme HL7 FHIR et le sens des codes cliniques.", "Les utilisateurs comprennent des cliniciens pressés par le temps, des patients aux besoins très variés et des utilisateurs de technologies d'assistance, c'est pourquoi les tests d'utilisabilité et d'accessibilité comptent." ], "pcfRole": { "name": "Quality assurance test analyst", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/quality-assurance-test-analyst/", "description": "A quality assurance test analyst interprets testing needs, creating and executing appropriate tests to ensure quality and alignment with requirements.\n\nIn this role, you will:\n- plan, design and execute tests\n- apply testing techniques and standards to learn about systems and mitigate risk\n- analyse artefacts and prototypes\n- test outcomes and record defects\n- seek to improve testing practices to enhance quality and reliability\n- recommend testing approaches", "family": "Quality assurance testing (QAT)" }, "esco": [ "0ab5c12c-c1c1-4772-8345-aa287d0e391d" ], "levels": [ { "id": "associate-quality-assurance-test-analyst", "slug": "analyste-de-tests-en-assurance-qualité-adjoint", "title": "Analyste de tests en assurance qualité adjoint", "band": "4", "summary": "", "pcfLevel": "Associate quality assurance test analyst", "pcfLevelDescription": "An associate quality assurance test analyst works with other test professionals to learn quality assurance testing and analysis techniques.\n\nAt this role level, you will:\n- follow and apply test approaches, plans and strategies, under supervision\n- analyse artefacts, such as user stories, prototypes, processes and designs, with support\n- use basic functional and non-functional testing techniques\n- increase your understanding of how to design and execute basic tests, develop reports, record outcomes and support the resolution of defects", "civilServiceGrades": "EO", "responsibilities": [ "Exécuter sous supervision des scripts de test de parcours cliniques et administratifs, en consignant les résultats avec exactitude.", "Rédiger des rapports de défaut clairs, avec les étapes, les données et les écrans concernés.", "Utiliser des données de test synthétiques et ne jamais utiliser de vraies données de patients dans les environnements de test.", "Apprendre les approches et les outils de test de l'équipe et le processus de sécurité clinique.", "Participer aux rituels de l'équipe, comme les points quotidiens, la planification et les rétrospectives." ], "qualifications": [ "De bonnes capacités d'analyse et de rédaction, et une certaine expérience des tests ou du travail avec des systèmes numériques, ou équivalent." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "quality-assurance-test-analyst--band-4--associate-quality-assurance-test-analyst.tsv" }, { "id": "quality-assurance-test-analyst", "slug": "analyste-de-tests-en-assurance-qualité", "title": "Analyste de tests en assurance qualité", "band": "5", "summary": "", "pcfLevel": "Quality assurance test analyst", "pcfLevelDescription": "A quality assurance test analyst designs and executes appropriate functional and non-functional tests. They apply multiple testing techniques to inform the approach to mitigate risk.\n\nAt this role level, you will:\n- apply the most appropriate test approaches and plans based on risk\n- analyse artefacts, such as user stories, prototypes, processes and designs\n- determine what to test following an agreed approach\n- ensure test coverage aligns with business risk\n- follow appropriate standards to mitigate risk early\n- execute tests, develop reports, record outcomes and support the resolution of defects", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Analyser les récits utilisateurs, les conceptions et les parcours cliniques pour décider quoi tester, selon le risque pour les patients et les services.", "Concevoir et exécuter des tests fonctionnels, d'accessibilité et d'utilisabilité, y compris des scénarios cliniques de bout en bout.", "Tracer les tests jusqu'aux dangers et aux mesures de sécurité, et fournir des preuves de test aux dossiers de sécurité clinique.", "Vérifier les données affichées aux utilisateurs au regard des systèmes source et des codes cliniques convenus.", "Créer et tenir à jour des données de test synthétiques réalistes.", "Suivre les défauts jusqu'à leur résolution et retester les corrections." ], "qualifications": [ "Une expérience de la conception et de l'exécution de tests de services numériques, ou équivalent." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 327, "jobEvaluationNotes": "Le UK GDaD PCF propose HEO ou SEO pour ce niveau et pour le niveau senior, ce qui place les deux en bande 6. Cette référence place ce niveau en bande 5 et le niveau senior en bande 6, pour que les deux niveaux soient dans des bandes différentes.", "selfAssessmentFile": "quality-assurance-test-analyst--band-5--quality-assurance-test-analyst.tsv" }, { "id": "senior-quality-assurance-test-analyst", "slug": "analyste-de-tests-en-assurance-qualité-senior", "title": "Analyste de tests en assurance qualité senior", "band": "6", "summary": "", "pcfLevel": "Senior quality assurance test analyst", "pcfLevelDescription": "A senior quality assurance test analyst influences and guides others in test analysis, coordinating quality assurance activities in a defined area. They assess the business impact of testing outcomes and use insights to improve quality assurance processes.\n\nAt this role level, you will:\n- use the most appropriate tools and techniques to analyse artefacts such as products, services, processes and change, to identify risks early\n- work with others to support teams in developing approaches, plans and strategy, considering environments, data, tools and resources\n- communicate chosen approaches, tools, techniques and outcomes to stakeholders\n- guide others in quality assurance tools and techniques\n- contribute to, and enable others to follow, quality assurance and testing standards", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Coordonner l'assurance qualité d'un produit ou d'un domaine, en convenant des approches de test, des environnements, des données et des outils.", "Repérer tôt les risques cliniques et opérationnels en examinant les exigences, les conceptions et les changements avec les cliniciens et les équipes produit.", "Planifier et diriger la recette utilisateur avec les cliniciens et le personnel soignant.", "Rendre compte des résultats des tests et des risques résiduels aux propriétaires de produit et aux responsables de la sécurité clinique, pour qu'ils puissent décider des mises en production.", "Orienter les autres analystes de tests et les aider à suivre les normes de test et de sécurité clinique." ], "qualifications": [ "Une expérience significative de l'analyse de tests, y compris dans des environnements complexes ou réglementés, ou équivalent." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "pcf:business-and-user-acceptance-testing", "slug": "pcf-business-and-user-acceptance-testing", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 404, "jobEvaluationNotes": "", "selfAssessmentFile": "quality-assurance-test-analyst--band-6--senior-quality-assurance-test-analyst.tsv" }, { "id": "lead-quality-assurance-test-analyst", "slug": "analyste-de-tests-en-assurance-qualité-référent", "title": "Analyste de tests en assurance qualité référent", "band": "8a", "summary": "", "pcfLevel": "Lead quality assurance test analyst", "pcfLevelDescription": "A lead quality assurance test analyst sets the strategy for test analysis and influences test analysis practices across a broad area. They develop, monitor and evaluate test analysis standards and methods, and make strategic decisions that improve test analysis in the organisation.\n\nAt this role level, you will:\n- lead on setting standards and good practices across the test analysis community\n- lead and guide teams across the organisation in test analysis\n- define and implement test strategies\n- mentor and coach other quality assurance test analysts\n- negotiate and escalate major risks, issues and defects", "civilServiceGrades": "G7/G6", "responsibilities": [ "Fixer les normes et les bonnes pratiques d'analyse de tests dans toute l'organisation, y compris les tests fondés sur le risque des systèmes cliniques.", "Définir les stratégies de test des grands programmes, comme les changements du dossier patient informatisé ou de nouveaux services destinés aux patients.", "Veiller à ce que les tests produisent les preuves nécessaires aux dossiers de sécurité clinique et, le cas échéant, aux dossiers techniques de dispositifs médicaux.", "Négocier et faire remonter les risques, les problèmes et les défauts majeurs auprès des responsables produit, cliniques et fournisseurs de haut niveau.", "Accompagner les analystes de tests et animer la communauté de l'analyse de tests." ], "qualifications": [ "Une solide expérience de la direction de l'analyse de tests de services complexes." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "3", "information-resources": "4", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 543, "jobEvaluationNotes": "Le UK GDaD PCF propose G7 ou G6 pour ce niveau, ce qui correspond à la bande 8b. Cette référence le place en bande 8a, au même niveau que l'ingénieur de test référent, car il dirige une discipline de test et non l'ensemble des tests ; le directeur des tests est en bande 8c.", "selfAssessmentFile": "quality-assurance-test-analyst--band-8a--lead-quality-assurance-test-analyst.tsv" } ], "sources": [] }, { "id": "test-engineer", "slug": "ingénieur-de-test", "title": "Ingénieur de test", "family": "quality-assurance-testing", "summary": "Les ingénieurs de test construisent les tests automatisés, les outils et les cadres qui permettent aux équipes de tester rapidement et souvent les services de santé numérique de l'organisation. Ils écrivent du code pour tester les fonctions, les intégrations, la performance, la sécurité et la résilience, et intègrent les tests aux chaînes de livraison, pour que les changements des systèmes cliniques et destinés aux patients puissent être mis en production en sécurité.", "healthContext": [ "Les systèmes cliniques sont critiques pour la sécurité, c'est pourquoi les tests de non-régression automatisés protègent les mesures de sécurité inscrites dans les registres des dangers et sont conservés comme preuves pour les dossiers de sécurité.", "Les intégrations avec d'autres systèmes de santé et de soins ont besoin de tests automatisés au regard de normes comme HL7 FHIR et HL7 version 2, souvent avec des systèmes partenaires simulés.", "Les services cliniques fonctionnent jour et nuit et connaissent des pics prévisibles, c'est pourquoi les tests de performance et de résilience modélisent la demande clinique réelle.", "Les environnements de test ne doivent pas contenir de vraies données de patients, c'est pourquoi les ingénieurs génèrent des données synthétiques réalistes, y compris des cas cliniques rares et limites.", "Les logiciels réglementés comme dispositifs médicaux ont besoin de tests traçables et reproductibles dans leur cycle de vie, selon des normes comme l'IEC 62304." ], "pcfRole": { "name": "Test engineer", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/test-engineer/", "description": "A test engineer designs, builds, automates and executes comprehensive, robust and maintainable test suites. They apply test engineering standards, perform exploratory testing and use diverse techniques to identify risks and improve testing efficiency and quality.\n\nIn this role you will:\n- maintain automated tests in continuous integration, continuous delivery (CI/CD) pipelines\n- use, develop and standardise reusable frameworks and tools following engineering practices and standards\n- analyse and test artefacts such as products, services and business processes\n- promote quality considerations throughout the development life cycle\n- support the resolution of technical issues", "family": "Quality assurance testing (QAT)" }, "esco": [ "106f79e4-6264-45f1-9e7a-297435cd684b" ], "levels": [ { "id": "associate-test-engineer", "slug": "ingénieur-de-test-adjoint", "title": "Ingénieur de test adjoint", "band": "4", "summary": "", "pcfLevel": "Associate test engineer", "pcfLevelDescription": "An associate test engineer works closely with other test professionals to learn test engineering activities and techniques.\n\nAt this role level, you will:\n- contribute to and maintain technical test suites under supervision\n- follow engineering practices and standards to apply test approaches, plans and strategies under supervision\n- analyse artefacts such as user stories, prototypes, processes and designs with support\n- support the development of reports, recording of outcomes and resolution of defects\n- understand the technical tooling and engineering approach to design and execute tests", "civilServiceGrades": "EO", "responsibilities": [ "Écrire et maintenir sous supervision des tests automatisés simples, selon les normes d'ingénierie de l'équipe.", "Exécuter des tests automatisés et manuels et consigner les résultats avec exactitude.", "Aider à analyser et à signaler les défauts, y compris dans les intégrations avec les systèmes cliniques.", "Utiliser des données de test synthétiques et suivre les règles de gouvernance de l'information dans les environnements de test.", "Apprendre les outils de test, les pratiques de code et le processus de sécurité clinique de l'équipe." ], "qualifications": [ "Une certaine expérience du code ou des tests, ou une inscription à un apprentissage pertinent, ou équivalent." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "3", "research": "2", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 275, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-4--associate-test-engineer.tsv" }, { "id": "test-engineer", "slug": "ingénieur-de-test", "title": "Ingénieur de test", "band": "6", "summary": "", "pcfLevel": "Test engineer", "pcfLevelDescription": "A test engineer develops solutions to enable more efficient testing. They follow engineering standards to design and execute appropriate technical tests.\n\nAt this role level, you will:\n- determine test scope and estimate the effort required\n- select and use the most appropriate test approaches and techniques to mitigate risk\n- use technical tooling and engineering approaches to design and execute tests\n- develop and maintain technical test suites\n- develop reports, record outcomes and support the resolution of defects\n- contribute to and follow engineering practices and standards", "civilServiceGrades": "HEO/SEO", "responsibilities": [ "Concevoir et construire des tests automatisés fonctionnels, d'intégration et d'API pour les services cliniques et destinés aux patients.", "Construire des tests qui vérifient les messages au regard des profils HL7 FHIR et d'autres spécifications d'interopérabilité.", "Générer des données synthétiques de patients couvrant des cas cliniques réalistes et limites.", "Ajouter des tests aux chaînes de livraison pour que les contrôles liés à la sécurité s'exécutent à chaque changement.", "Estimer l'effort de test, rendre compte des résultats et soutenir la résolution des défauts." ], "qualifications": [ "Une licence en informatique ou dans une discipline voisine, ou une expérience équivalente.", "Une expérience de la construction de tests automatisés." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "working", "levelNumber": 2 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "working", "levelNumber": 2 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "working", "levelNumber": 2 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "1", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 411, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-6--test-engineer.tsv" }, { "id": "senior-test-engineer", "slug": "ingénieur-de-test-senior", "title": "Ingénieur de test senior", "band": "7", "summary": "", "pcfLevel": "Senior test engineer", "pcfLevelDescription": "A senior test engineer is responsible for test engineering in their area. They influence, coach and guide others in test engineering, sharing best practice and standards.\n\nAt this role level, you will:\n- select, use and guide others in using the most appropriate technical tooling, engineering approaches, test types and techniques to identify and address risks early\n- extend, standardise and build reusable frameworks and tools that support testing\n- communicate and document chosen approaches, tools, techniques and outcomes to the team and appropriate stakeholders\n- contribute to and agree engineering standards", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger l'ingénierie de test d'un domaine, en choisissant les outils, les cadres et les types de tests qui traitent tôt ses risques.", "Construire des cadres de test et des simulateurs réutilisables pour les systèmes cliniques et les intégrations partenaires.", "Planifier et exécuter des tests de performance, de charge et de résilience fondés sur la demande clinique réelle.", "Veiller à ce que les tests automatisés soient tracés jusqu'aux dangers et aux mesures de sécurité et fournissent des preuves aux dossiers de sécurité.", "Accompagner et orienter les autres ingénieurs de test, et convenir de normes d'ingénierie avec les développeurs." ], "qualifications": [ "Une expérience significative de l'ingénierie de test, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "7", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 477, "jobEvaluationNotes": "", "selfAssessmentFile": "test-engineer--band-7--senior-test-engineer.tsv" }, { "id": "lead-test-engineer", "slug": "ingénieur-de-test-référent", "title": "Ingénieur de test référent", "band": "8a", "summary": "", "pcfLevel": "Lead test engineer", "pcfLevelDescription": "A lead test engineer sets the strategy for test engineering and influences test engineering practices across a broad area. They develop, monitor and evaluate quality engineering standards, and make strategic improvements to quality engineering in the organisation.\n\nAt this role level, you will:\n- lead a broad area in technical tooling, engineering approaches and test types and techniques to address risks early\n- define engineering standards, enabling others to follow them\n- lead and guide teams in quality engineering strategies and practices\n- lead and guide test engineers\n- escalate risks to senior stakeholders\n- lead and implement continuous testing, identifying opportunities to test earlier", "civilServiceGrades": "SEO/G7/G6", "responsibilities": [ "Fixer la stratégie et les normes d'ingénierie de test d'un large domaine, y compris les tests continus dans les chaînes de livraison.", "Diriger et orienter les ingénieurs de test et les équipes dans la pratique de l'ingénierie de la qualité.", "Veiller à ce que les tests des logiciels réglementés et critiques pour la sécurité respectent les normes exigées et soient traçables.", "Faire remonter les risques de qualité et de sécurité aux responsables produit, cliniques et fournisseurs de haut niveau.", "Trouver des occasions de tester plus tôt et plus souvent, et mesurer l'effet sur la qualité." ], "qualifications": [ "Une solide expérience de la direction de l'ingénierie de test de services complexes." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "1", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "Le UK GDaD PCF propose de SEO à G6 pour ce niveau, ce qui correspond à la bande 7, comme l'ingénieur de test senior. Cette référence le place en bande 8a, car il fixe la stratégie et les normes d'ingénierie de test d'un large domaine.", "selfAssessmentFile": "test-engineer--band-8a--lead-test-engineer.tsv" } ], "sources": [] }, { "id": "test-manager", "slug": "responsable-des-tests", "title": "Responsable des tests", "family": "quality-assurance-testing", "summary": "Les responsables des tests planifient, dirigent et garantissent les tests des services et des programmes de santé numérique de l'organisation. Ils décident de la quantité et du type de tests nécessaires, gèrent les équipes, les environnements et les fournisseurs de test, et indiquent clairement aux décideurs les risques qui subsistent avant la mise en service d'un service. En santé, cela comprend la garantie que les tests soutiennent le dossier de sécurité clinique et les éventuelles exigences réglementaires.", "healthContext": [ "Les décisions de mise en service des systèmes cliniques dépendent des preuves de test et des risques résiduels, dont les responsables des tests rendent compte aux propriétaires de produit, aux responsables de la sécurité clinique et aux comités de programme.", "Les grands changements, comme les montées de version du dossier patient informatisé, demandent des tests dans de nombreux services, systèmes et fournisseurs, et souvent du temps du personnel clinique pour la recette.", "Les tests doivent s'adapter aux services cliniques, par exemple en planifiant les tests de bascule et les répétitions générales pour limiter la perturbation des soins.", "Les logiciels réglementés et les changements critiques pour la sécurité ont besoin de tests conformes à des normes comme l'IEC 62304 et au processus de gestion des risques cliniques de l'organisation." ], "pcfRole": { "name": "Test manager", "url": "https://understand-digital-data-roles-skills.service.gov.uk/role/test-manager/", "description": "A test manager is responsible for planning, monitoring and documenting testing. They implement a test strategy to ensure quality principles are delivered on time and within budget.\n\nIn this role, you will:\n- create and implement test plans and approaches to mitigate risk\n- monitor and control test activities, ensuring compliance with standards\n- communicate risks and assess and report timely test status’ to stakeholders\n- define metrics for monitoring and controlling test activities\n- provide direction on complex testing issues, outlining and influencing delivery of projects and programmes\n- identify opportunities for continuous improvement\n- lead and support teams, providing coaching in good testing practices", "family": "Quality assurance testing (QAT)" }, "esco": [ "a28dff76-74df-46ee-929f-d1fffbb63cd7" ], "levels": [ { "id": "test-manager", "slug": "responsable-des-tests", "title": "Responsable des tests", "band": "7", "summary": "", "pcfLevel": "Test manager", "pcfLevelDescription": "A test manager works with a team to create appropriate test approaches and plans, considering environments, data, tools, resources, timelines, requirements and risk. They contribute to test strategies and identify opportunities for continuous improvement.\n\nAt this role level, you will:\n- lead and support a team in testing activities\n- determine and apply appropriate test types, techniques and standards to mitigate risk early\n- manage, maintain and continuously improve test activities, ensuring compliance with regulatory and organisational standards\n- identify and communicate risks\n- oversee the reporting and recording of outcomes, including defects\n- contribute to and agree testing standards, and enable others to follow them", "civilServiceGrades": "SEO/G7", "responsibilities": [ "Diriger la planification des tests d'un produit ou d'un programme, couvrant les environnements, les données, les outils, les ressources, les délais et le risque clinique.", "Planifier la recette utilisateur avec les responsables cliniques et opérationnels, et obtenir le temps des cliniciens pour y participer.", "Gérer une équipe d'analystes et d'ingénieurs de test, y compris des testeurs de fournisseurs.", "Veiller à ce que les tests respectent les exigences de sécurité clinique, de gouvernance de l'information et réglementaires.", "Rendre compte de l'avancement des tests, des défauts et des risques résiduels aux propriétaires de produit, aux responsables de la sécurité clinique et aux comités de programme.", "Améliorer les processus de test et convenir des normes de test avec les équipes de livraison." ], "qualifications": [ "Une expérience significative de la gestion des tests de services numériques complexes, d'un niveau équivalent à un master." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-data-interoperability", "slug": "health-data-interoperability", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 499, "jobEvaluationNotes": "", "selfAssessmentFile": "test-manager--band-7--test-manager.tsv" }, { "id": "head-of-test", "slug": "directeur-des-tests", "title": "Directeur des tests", "band": "8c", "summary": "", "pcfLevel": "Head of test", "pcfLevelDescription": "A head of test sets the strategy for test quality and influences testing practices across a broad area. They develop, monitor and evaluate testing standards, practices, methods and specifications, and make strategic decisions that improve testing in an organisation.\n\nAt this role level, you will:\n- lead and influence testing activities to ensure the organisation implements quality test frameworks\n- select and guide the implementation of testing tools and technologies\n- define good practices, standards and ways of working, continuously improving testing capability\n- escalate risks to senior stakeholders\n- contribute to cross-government test communities to improve test practices\n- lead the organisation in adhering to test industry compliance and regulatory standards", "civilServiceGrades": "G6", "responsibilities": [ "Fixer la stratégie, les normes et les cadres de test de l'organisation pour les services de santé numérique.", "Veiller à ce que les tests de l'organisation respectent les exigences de sécurité clinique, de dispositifs médicaux et les autres exigences réglementaires.", "Choisir les outils et les technologies de test, et gérer le budget de test et les contrats fournisseurs.", "Conseiller la direction sur les risques de qualité et de sécurité avant les grandes mises en production et les décisions de mise en service.", "Diriger et faire progresser les responsables, les analystes et les ingénieurs de test, et développer la capacité de test de l'organisation." ], "qualifications": [ "Une solide expérience de la direction des tests dans toute une organisation." ], "skills": [ { "id": "pcf:communicating-between-the-technical-and-non-technical", "slug": "pcf-communicating-between-the-technical-and-non-technical", "level": "expert", "levelNumber": 4 }, { "id": "pcf:designing-and-executing-tests", "slug": "pcf-designing-and-executing-tests", "level": "expert", "levelNumber": 4 }, { "id": "pcf:managing-reporting-and-resolving-defects", "slug": "pcf-managing-reporting-and-resolving-defects", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-analysis", "slug": "pcf-test-analysis", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-and-quality-planning", "slug": "pcf-test-and-quality-planning", "level": "expert", "levelNumber": 4 }, { "id": "pcf:test-engineering", "slug": "pcf-test-engineering", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "3", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "", "selfAssessmentFile": "test-manager--band-8c--head-of-test.tsv" } ], "sources": [] }, { "id": "clinical-informatician", "slug": "informaticien-clinique", "title": "Informaticien clinique", "family": "clinical-informatics", "summary": "Les informaticiens cliniques sont des cliniciens inscrits à un ordre ou à un registre professionnel, comme des médecins, des infirmiers, des pharmaciens et des professionnels paramédicaux, qui utilisent leurs connaissances cliniques pour façonner les services de santé numérique de l'organisation. Ils veillent à ce que les systèmes cliniques, les données et l'aide à la décision s'adaptent à la manière dont les soins sont dispensés, soient sûrs à utiliser et améliorent les résultats pour les patients et l'expérience des cliniciens et du personnel soignant.", "healthContext": [ "Le rôle demande des connaissances cliniques à jour, c'est pourquoi la plupart des postes exigent l'inscription auprès d'un organisme professionnel clinique et une certaine pratique clinique continue.", "Les informaticiens cliniques donnent des conseils spécialisés sur l'effet des systèmes sur la prise en charge des patients, c'est pourquoi leur jugement influe directement sur la sécurité des patients.", "Ils travaillent étroitement avec les responsables de la sécurité clinique, en apportant leur expertise clinique à l'identification des dangers et aux dossiers de sécurité.", "De bonnes données cliniques reposent sur l'usage cohérent de terminologies cliniques comme SNOMED CT, c'est pourquoi ils aident à concevoir des dossiers structurés et l'aide à la décision.", "Ils font le lien entre les cliniciens, le personnel soignant et les équipes numériques, et dirigent souvent la mobilisation clinique lors des changements de systèmes." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5" ], "levels": [ { "id": "clinical-informatics-specialist", "slug": "spécialiste-en-informatique-clinique", "title": "Spécialiste en informatique clinique", "band": "6", "summary": "Apporte son expertise clinique à la conception, au paramétrage, aux tests et à l'adoption des systèmes cliniques, au sein d'une équipe produit ou de programme et avec l'accompagnement d'un informaticien clinique senior.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Cartographier les parcours cliniques avec les cliniciens et le personnel soignant et les traduire en exigences claires.", "Concevoir et tester les contenus des systèmes, comme les formulaires, les protocoles de prescription et les plans de soins, au regard de scénarios cliniques.", "Participer aux ateliers d'identification des dangers et donner des avis cliniques sur les risques et les mesures de maîtrise.", "Aider les cliniciens et le personnel soignant à adopter les nouveaux systèmes en sécurité, y compris la formation et l'accompagnement à la mise en service.", "Vérifier que les données cliniques sont saisies de façon cohérente avec les terminologies cliniques convenues.", "Recueillir des retours et des données sur l'usage des systèmes et proposer des améliorations." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une expérience de la pratique clinique.", "Une expérience de l'usage des systèmes cliniques dans la pratique, ou une expérience équivalente de la transformation numérique." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "working", "levelNumber": 2 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "working", "levelNumber": 2 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "working", "levelNumber": 2 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "working", "levelNumber": 2 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-focus", "slug": "pcf-user-focus", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "4", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 452, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 4, car l'emploi conseille sur la prise en charge des patients par la conception des systèmes cliniques. L'effort émotionnel reflète l'examen régulier de dossiers cliniques et d'incidents.", "selfAssessmentFile": "clinical-informatician--band-6--clinical-informatics-specialist.tsv" }, { "id": "senior-clinical-informatician", "slug": "informaticien-clinique-senior", "title": "Informaticien clinique senior", "band": "7", "summary": "Dirige l'apport clinique à un système clinique, un produit ou un programme majeur, en donnant des conseils spécialisés sur l'effet des services numériques sur la prise en charge et la sécurité des patients.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la conception clinique d'un système clinique ou d'un produit majeur, en fixant les normes de contenu et de paramétrage.", "Donner aux équipes produit des conseils spécialisés sur les parcours cliniques, l'aide à la décision et la sécurité.", "Travailler avec le responsable de la sécurité clinique pour identifier les dangers, convenir des mesures de maîtrise et apporter des preuves cliniques aux dossiers de sécurité.", "Diriger la mobilisation et l'adoption cliniques dans les services, en promouvant un usage sûr auprès des pairs cliniciens.", "Planifier et réaliser des évaluations et des audits cliniques de l'usage et des bénéfices des systèmes.", "Accompagner les spécialistes en informatique clinique et les cliniciens nouveaux dans le travail numérique." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une expérience clinique significative.", "Une qualification de troisième cycle en informatique clinique ou de santé, ou une expérience équivalente." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "working", "levelNumber": 2 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "5", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "3", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 525, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 5 pour les conseils spécialisés sur la prise en charge des patients. La recherche est au niveau 3, car l'évaluation et l'audit clinique des systèmes sont une part principale de l'emploi.", "selfAssessmentFile": "clinical-informatician--band-7--senior-clinical-informatician.tsv" }, { "id": "lead-clinical-informatician", "slug": "informaticien-clinique-référent", "title": "Informaticien clinique référent", "band": "8a", "summary": "Dirige l'informatique clinique d'un portefeuille de systèmes cliniques ou d'une structure de soins, en fixant les normes de conception clinique et en dirigeant une équipe d'informaticiens cliniques.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer les normes et les principes de conception clinique des systèmes cliniques d'un portefeuille.", "Diriger une équipe d'informaticiens cliniques, en fixant les priorités et en soutenant leur développement professionnel.", "Conseiller les comités de programme et la direction sur le risque clinique, les bénéfices et les priorités des systèmes cliniques.", "Diriger les décisions cliniques sur l'aide à la décision, les alertes et les données structurées dans les services.", "Constituer des réseaux de référents cliniques et diriger la mobilisation clinique lors des changements à grande échelle.", "Commander et diriger des évaluations et utiliser les données probantes pour façonner la feuille de route." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique.", "Une qualification de troisième cycle en informatique clinique ou de santé, ou une expérience équivalente de la direction de travaux d'informatique clinique." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "5", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 580, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-informatician--band-8a--lead-clinical-informatician.tsv" }, { "id": "head-of-clinical-informatics", "slug": "responsable-de-l-informatique-clinique", "title": "Responsable de l'informatique clinique", "band": "8c", "summary": "Dirige la fonction d'informatique clinique de l'organisation et son autorité de conception clinique, en veillant à ce que tous les systèmes cliniques soient conçus, adoptés et améliorés avec un leadership clinique fort.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie d'informatique clinique et diriger l'autorité de conception clinique de l'organisation.", "Diriger et faire progresser la fonction d'informatique clinique, y compris son plan d'effectifs et son budget.", "Donner à l'équipe de direction des conseils très spécialisés sur l'effet de l'investissement numérique sur la prise en charge des patients.", "Veiller à ce que les systèmes cliniques respectent les normes de sécurité clinique, de terminologie et de données.", "Représenter l'organisation auprès des partenaires de santé et de soins, des organismes professionnels et des réseaux universitaires.", "Diriger des partenariats de recherche et d'évaluation pour constituer les preuves en santé numérique." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique et de direction.", "Un master en informatique clinique ou de santé, ou une expérience équivalente de la direction de l'informatique clinique à l'échelle d'une organisation." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-terminology", "slug": "clinical-terminology", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 663, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 6 pour les conseils très spécialisés sur la prise en charge des patients dans tous les systèmes cliniques de l'organisation.", "selfAssessmentFile": "clinical-informatician--band-8c--head-of-clinical-informatics.tsv" } ], "sources": [] }, { "id": "clinical-safety-officer", "slug": "responsable-de-la-sécurité-clinique", "title": "Responsable de la sécurité clinique", "family": "clinical-informatics", "summary": "Les responsables de la sécurité clinique sont des cliniciens inscrits auprès d'un organisme professionnel qui veillent à ce que les systèmes informatiques de santé que l'organisation développe, achète et déploie soient sûrs pour les patients. Ils pilotent le processus de gestion des risques cliniques, dirigent l'identification des dangers, sont responsables des registres des dangers, et rédigent et valident les rapports de dossier de sécurité clinique, selon des normes de gestion des risques cliniques comme ISO 14971 et IEC 80001-1.", "healthContext": [ "Le rôle doit être tenu par un clinicien inscrit auprès d'un organisme professionnel, pour que les jugements de sécurité reposent sur des connaissances cliniques à jour et une responsabilité professionnelle.", "L'informatique de santé peut nuire aux patients par des informations erronées, manquantes, tardives ou trompeuses, c'est pourquoi le rôle évalue des risques souvent cachés dans les données et les parcours de travail.", "Le travail de sécurité clinique couvre toute la vie d'un système, de la conception et de l'achat au déploiement, aux changements et au retrait.", "Certains produits sont aussi réglementés comme dispositifs médicaux, c'est pourquoi le rôle travaille avec les collègues de la réglementation et de la qualité lorsque les dossiers de sécurité et les dossiers de dispositif se recoupent.", "Les incidents de sécurité liés à l'informatique de santé peuvent causer des préjudices graves, c'est pourquoi le rôle enquête sur les incidents et veille à ce que les enseignements en soient tirés." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5", "779d13be-60b4-48f3-a339-fe483be96c7f" ], "levels": [ { "id": "clinical-safety-officer", "slug": "responsable-de-la-sécurité-clinique", "title": "Responsable de la sécurité clinique", "band": "7", "summary": "Pilote le processus de gestion des risques cliniques d'un ensemble de produits ou de changements, en dirigeant les ateliers d'identification des dangers, en tenant les registres des dangers et en rédigeant les rapports de dossier de sécurité clinique à faire approuver.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger des ateliers d'identification des dangers avec les équipes produit, les cliniciens et les fournisseurs.", "Évaluer les risques cliniques et convenir des mesures de maîtrise, puis vérifier par des tests et des preuves que les mesures fonctionnent.", "Rédiger et tenir à jour les registres des dangers et les rapports de dossier de sécurité clinique des produits et des changements.", "Examiner la documentation de sécurité des fournisseurs des systèmes que l'organisation achète.", "Enquêter sur les incidents de sécurité liés à l'informatique de santé et recommander des améliorations.", "Conseiller les équipes numériques sur le processus de gestion des risques cliniques et la sécurité dès la conception." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une expérience clinique significative.", "Une formation à la gestion des risques cliniques de l'informatique de santé, ou une expérience équivalente." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "working", "levelNumber": 2 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "working", "levelNumber": 2 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "5", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 522, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 5, car l'emploi donne des conseils spécialisés sur la sécurité des systèmes utilisés dans la prise en charge des patients. L'effort mental reflète une concentration prolongée sur la documentation et les preuves de sécurité.", "selfAssessmentFile": "clinical-safety-officer--band-7--clinical-safety-officer.tsv" }, { "id": "senior-clinical-safety-officer", "slug": "responsable-senior-de-la-sécurité-clinique", "title": "Responsable senior de la sécurité clinique", "band": "8a", "summary": "Dirige la sécurité clinique d'un programme majeur ou d'un portefeuille de systèmes à haut risque, en validant les dossiers de sécurité et en orientant les autres responsables de la sécurité clinique.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la gestion des risques cliniques des systèmes à haut risque, comme les dossiers de santé informatisés, la prescription et l'aide à la décision.", "Approuver les registres des dangers et les rapports de dossier de sécurité clinique dans la limite de la délégation reçue.", "Conseiller les comités de programme sur le risque clinique et sur la sûreté d'un système pour sa mise en service.", "Diriger les enquêtes sur les incidents de sécurité graves liés à l'informatique de santé.", "Accompagner les responsables de la sécurité clinique et les cliniciens formés à la sécurité, et contrôler la qualité de leur travail.", "Aider à améliorer le système de gestion des risques cliniques et les modèles de l'organisation." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique.", "Une expérience significative de la gestion des risques cliniques de l'informatique de santé." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "3", "physical-skills": "2", "patient-care": "5", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 577, "jobEvaluationNotes": "", "selfAssessmentFile": "clinical-safety-officer--band-8a--senior-clinical-safety-officer.tsv" }, { "id": "head-of-clinical-safety", "slug": "directeur-de-la-sécurité-clinique", "title": "Directeur de la sécurité clinique", "band": "8b", "summary": "Est responsable du système de gestion des risques cliniques de l'informatique de santé de l'organisation, dirige l'équipe de sécurité clinique et donne au conseil d'administration l'assurance que ses services numériques sont cliniquement sûrs.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Être responsable du système, de la politique et des processus de gestion des risques cliniques de toute l'informatique de santé.", "Diriger et faire progresser l'équipe de sécurité clinique et le réseau plus large de cliniciens formés à la sécurité.", "Garantir les dossiers de sécurité des systèmes majeurs et formuler la recommandation finale de sécurité clinique sur leur déploiement.", "Diriger la réponse aux incidents de sécurité graves liés à l'informatique de santé, y compris avec les partenaires et les fournisseurs.", "Rendre compte au conseil d'administration et à ses comités des risques et de l'assurance de sécurité clinique.", "Construire une culture de la sécurité clinique dans les équipes numériques, cliniques et des fournisseurs." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique et de direction.", "Une solide expérience de la direction de la gestion des risques cliniques de l'informatique de santé dans toute une organisation." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-human-factors", "slug": "clin-human-factors", "level": "practitioner", "levelNumber": 3 }, { "id": "medical-device-regulation", "slug": "medical-device-regulation", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 619, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 6, car l'emploi rend compte de la sécurité clinique de l'informatique de santé de l'organisation. L'effort émotionnel reflète l'examen régulier d'incidents ayant causé un préjudice à des patients.", "selfAssessmentFile": "clinical-safety-officer--band-8b--head-of-clinical-safety.tsv" } ], "sources": [] }, { "id": "chief-clinical-information-officer", "slug": "directeur-médical-de-l-information", "title": "Directeur médical de l'information", "family": "clinical-informatics", "summary": "Le directeur médical de l'information (CCIO) est le principal responsable clinique du numérique. Il fixe l'orientation clinique des services numériques de l'organisation, dirige l'informatique clinique et la sécurité clinique, et veille à ce que l'investissement numérique améliore la prise en charge des patients, la sécurité et la vie professionnelle des cliniciens et du personnel soignant. Il s'agit généralement d'un clinicien en exercice qui siège à l'équipe de direction ou la conseille.", "healthContext": [ "Le CCIO apporte une crédibilité clinique aux décisions numériques, c'est pourquoi la plupart des postes exigent un clinicien inscrit auprès d'un organisme professionnel qui exerce encore une activité clinique.", "Il est la voix de premier plan de la sécurité des patients dans les services numériques, en travaillant avec le directeur de la sécurité clinique et les responsables médicaux et infirmiers.", "Il conduit les cliniciens dans les changements à grande échelle, comme le remplacement d'un dossier de santé informatisé, où l'adoption et la sécurité dépendent du leadership clinique.", "Il aide à concilier l'ambition numérique avec les réalités de la charge de travail clinique, des effectifs et des risques." ], "pcfRole": null, "esco": [ "ef909843-97c6-4c48-8038-2e7aefdfcad5", "82f90e87-de92-4678-adae-61d3e5f7e1e4" ], "levels": [ { "id": "deputy-chief-clinical-information-officer", "slug": "directeur-médical-adjoint-de-l-information", "title": "Directeur médical adjoint de l'information", "band": "8d", "summary": "Dirige au nom du CCIO des volets importants du programme numérique clinique, comme une structure de soins, un groupe professionnel ou un grand programme de systèmes cliniques, et remplace le CCIO.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger l'orientation clinique d'un grand programme, d'une structure de soins ou d'un groupe professionnel.", "Diriger une équipe d'informaticiens cliniques et de responsables cliniques, en fixant les priorités et les normes.", "Conseiller les comités de programme et les dirigeants sur le risque et les bénéfices cliniques de l'investissement numérique.", "Présider les instances de conception clinique et de sécurité et prendre des décisions cliniques dans la limite de la délégation reçue.", "Constituer des réseaux de référents cliniques et diriger la mobilisation clinique lors des changements à grande échelle.", "Remplacer le CCIO aux réunions de direction et auprès des organisations partenaires." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique et de leadership clinique.", "Un master en informatique clinique ou de santé ou en leadership, ou une expérience équivalente de la conduite de la transformation numérique clinique." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clin-clinical-systems-optimisation", "slug": "clin-clinical-systems-optimisation", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "practitioner", "levelNumber": 3 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "6", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 701, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 6 pour les conseils très spécialisés sur la prise en charge des patients dans tous les services numériques de l'organisation.", "selfAssessmentFile": "chief-clinical-information-officer--band-8d--deputy-chief-clinical-information-officer.tsv" }, { "id": "chief-clinical-information-officer", "slug": "directeur-médical-de-l-information", "title": "Directeur médical de l'information", "band": "9", "summary": "Le principal responsable clinique du numérique de l'organisation, qui rend compte de l'orientation clinique de ses services numériques et de la direction de l'informatique clinique, avec une influence institutionnelle sur la sécurité clinique.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie numérique clinique et veiller à ce qu'elle soutienne la stratégie clinique et de soins de l'organisation.", "Conseiller le conseil d'administration et l'équipe de direction sur le risque, les bénéfices et la priorité cliniques de l'investissement numérique.", "Diriger la fonction d'informatique clinique et l'autorité de conception clinique, et superviser la sécurité clinique de l'informatique de santé.", "Conduire les dirigeants cliniques de l'organisation et de ses partenaires dans la transformation numérique à grande échelle.", "Veiller à ce que la sécurité des patients, les données probantes cliniques et l'expérience du personnel orientent chaque grande décision numérique.", "Représenter l'organisation dans les réseaux numériques cliniques professionnels, universitaires et interorganisations." ], "qualifications": [ "Une inscription en cours auprès d'un organisme professionnel clinique, avec une solide expérience clinique et de haute direction.", "Une solide expérience de la conduite de la stratégie et de la transformation numériques cliniques à l'échelle d'une organisation." ], "skills": [ { "id": "clin-professional-practice", "slug": "clin-professional-practice", "level": "expert", "levelNumber": 4 }, { "id": "clinical-leadership-in-digital", "slug": "clinical-leadership-in-digital", "level": "expert", "levelNumber": 4 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "expert", "levelNumber": 4 }, { "id": "clin-digital-health-evaluation", "slug": "clin-digital-health-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:strategic-thinking", "slug": "pcf-strategic-thinking", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "6", "policy": "6", "financial-resources": "4", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 755, "jobEvaluationNotes": "La prise en charge des patients est cotée au niveau 6 et non 7, car le CCIO conseille sur les services cliniques sans en assurer en général la prestation. Les responsabilités financières et humaines sont inférieures à celles des autres postes de direction, car les grands budgets et les grandes équipes numériques relèvent généralement du directeur du numérique ou des systèmes d'information.", "selfAssessmentFile": "chief-clinical-information-officer--band-9--chief-clinical-information-officer.tsv" } ], "sources": [] }, { "id": "records-officer", "slug": "agent-des-dossiers-médicaux", "title": "Agent des dossiers médicaux", "family": "information-governance", "summary": "Le personnel des dossiers médicaux veille à ce que les dossiers des patients et les dossiers administratifs soient créés, stockés, suivis, retrouvés et éliminés correctement, qu'ils soient sur papier ou dans des systèmes numériques. Il garde les dossiers disponibles pour les soins, les protège contre la perte et l'accès non autorisé, et accompagne le passage des dossiers papier aux dossiers numériques.", "healthContext": [ "Les dossiers des patients doivent être disponibles quand les cliniciens en ont besoin, c'est pourquoi des retards ou des dossiers perdus peuvent toucher directement les soins.", "Les dossiers contiennent des informations très confidentielles, c'est pourquoi le personnel suit des règles strictes de confidentialité et d'accès et peut lire régulièrement des contenus pénibles.", "La plupart des organisations détiennent à la fois des dossiers papier et numériques, c'est pourquoi le rôle comprend la numérisation, l'indexation et la gestion de dossiers hybrides.", "Les dossiers doivent être conservés pendant des durées fixées par les calendriers de conservation, puis archivés ou détruits de façon sûre, avec une piste d'audit.", "Les équipes des dossiers traitent souvent les demandes d'accès au dossier médical, qui sont soumises à des délais légaux." ], "pcfRole": null, "esco": [ "14eb2c85-fce5-40b6-bcd0-46ac99994b0d", "983c2816-a339-4817-97f4-151a9ff3e64d" ], "levels": [ { "id": "records-assistant", "slug": "agent-d-accueil-des-dossiers-médicaux", "title": "Agent d'accueil des dossiers médicaux", "band": "2", "summary": "Classe, retrouve, suit, numérise et prépare les dossiers, selon des procédures établies et avec une supervision proche.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Classer, retrouver et suivre les dossiers papier, et les préparer pour les consultations et les demandes.", "Numériser et indexer les dossiers dans le système de dossiers informatisés, en contrôlant la qualité.", "Saisir et mettre à jour avec exactitude les informations des dossiers dans les systèmes de suivi.", "Garder les dossiers en sécurité et signaler immédiatement tout dossier perdu ou toute violation.", "Déplacer et stocker les dossiers en sécurité, y compris les cartons et les chariots de dossiers." ], "qualifications": [ "De bonnes compétences en lecture, en écriture, en calcul et au clavier." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "awareness", "levelNumber": 1 }, { "id": "corp-administration", "slug": "corp-administration", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "awareness", "levelNumber": 1 }, { "id": "data-quality", "slug": "data-quality", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 181, "jobEvaluationNotes": "Les compétences physiques sont cotées au niveau 3 pour une numérisation et une saisie rapides et exactes. L'effort physique reflète le déplacement fréquent de dossiers.", "selfAssessmentFile": "records-officer--band-2--records-assistant.tsv" }, { "id": "records-officer", "slug": "agent-des-dossiers-médicaux", "title": "Agent des dossiers médicaux", "band": "3", "summary": "Gère divers processus liés aux dossiers, dont certains non courants, comme la recherche de dossiers manquants, la préparation de dossiers pour les demandes d'accès et l'application des calendriers de conservation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Retrouver les dossiers manquants et résoudre les problèmes de suivi.", "Préparer les dossiers pour les demandes d'accès, en vérifiant qu'ils sont complets avant leur examen.", "Appliquer les calendriers de conservation et préparer les dossiers pour leur archivage ou leur destruction sûre.", "Contrôler la qualité des dossiers numérisés et corriger les erreurs d'indexation.", "Répondre aux questions des cliniciens, du personnel soignant et des patients sur les dossiers.", "Montrer aux nouveaux agents d'accueil des dossiers médicaux comment suivre les procédures." ], "qualifications": [ "Une expérience du travail sur les dossiers ou administratif, ou une qualification de niveau 3 en gestion administrative ou une expérience équivalente." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "3", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 234, "jobEvaluationNotes": "L'effort émotionnel reflète une exposition indirecte fréquente à des contenus pénibles des dossiers médicaux.", "selfAssessmentFile": "records-officer--band-3--records-officer.tsv" }, { "id": "senior-records-officer", "slug": "agent-senior-des-dossiers-médicaux", "title": "Agent senior des dossiers médicaux", "band": "4", "summary": "Encadre au quotidien une équipe des dossiers et pilote des processus comme les demandes d'accès, les audits et les revues de conservation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Encadrer au quotidien le personnel des dossiers, en répartissant le travail et en contrôlant la qualité.", "Traiter les demandes d'accès au dossier médical dans les délais légaux, avec l'accompagnement des collègues de la gouvernance de l'information.", "Réaliser des audits de tenue et de suivi des dossiers et en rendre compte.", "Tenir exacts et à jour les systèmes de suivi des dossiers et de dossiers informatisés.", "Former le personnel aux procédures relatives aux dossiers et à la confidentialité.", "Enquêter sur les dossiers perdus et les autres incidents, et recommander des améliorations." ], "qualifications": [ "Une expérience significative du travail sur les dossiers médicaux, ou une qualification pertinente de niveau diplôme de premier cycle court ou une expérience équivalente." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "working", "levelNumber": 2 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 291, "jobEvaluationNotes": "", "selfAssessmentFile": "records-officer--band-4--senior-records-officer.tsv" }, { "id": "health-records-manager", "slug": "responsable-des-dossiers-médicaux", "title": "Responsable des dossiers médicaux", "band": "5", "summary": "Gère le service des dossiers médicaux, son personnel, ses systèmes et ses procédures, et dirige son amélioration, y compris le passage des dossiers papier aux dossiers numériques.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer le service des dossiers médicaux, son personnel et sa performance.", "Rédiger et tenir à jour les procédures relatives aux dossiers, conformément à la politique et aux normes de gestion des dossiers.", "Gérer les systèmes de suivi des dossiers et de dossiers informatisés de plusieurs services.", "Diriger les projets de numérisation et le passage aux dossiers numériques.", "Piloter le programme de conservation et d'élimination et les audits des dossiers.", "Conseiller les cliniciens, les responsables et les collègues de la gouvernance de l'information sur la gestion des dossiers." ], "qualifications": [ "Une licence ou une qualification professionnelle en gestion des documents ou de l'information, ou une expérience équivalente.", "Une expérience de l'encadrement d'une équipe des dossiers." ], "skills": [ { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "Les ressources d'information sont cotées au niveau 5, car l'exploitation des systèmes de dossiers de plusieurs services est la tâche principale.", "selfAssessmentFile": "records-officer--band-5--health-records-manager.tsv" } ], "sources": [] }, { "id": "information-governance-officer", "slug": "chargé-de-gouvernance-de-l-information", "title": "Chargé de gouvernance de l'information", "family": "information-governance", "summary": "Le personnel de la gouvernance de l'information aide l'organisation à traiter les informations personnelles et de santé de façon licite, sûre et éthique. Il conseille les équipes sur la protection des données et la confidentialité, traite les demandes d'exercice des droits, soutient les analyses d'impact relatives à la protection des données, gère les violations de données et rassemble les preuves qui montrent que l'organisation respecte les normes de gouvernance de l'information.", "healthContext": [ "Le droit de la protection des données accorde une protection renforcée aux informations de santé, c'est pourquoi les exigences de licéité, de sécurité et de transparence sont élevées.", "Les services de santé numérique partagent souvent des données entre de nombreuses organisations de soins, c'est pourquoi les accords de partage d'informations et les flux de données demandent un examen attentif.", "Les patients et le public ont des droits légaux d'accès à leurs dossiers et aux informations de l'organisation, avec des délais stricts.", "Les violations de données qui touchent des informations de santé peuvent causer un préjudice et une détresse réels, c'est pourquoi les incidents demandent un traitement rapide et soigneux.", "Les nouveaux usages des données, comme l'analyse, la recherche et l'IA, soulèvent des questions de consentement, de confidentialité et de confiance du public." ], "pcfRole": null, "esco": [ "1619d7f3-7d95-407c-a20e-47745bfcde73", "ef5b17a5-3ca8-4965-bd3d-61c4aca490d1" ], "levels": [ { "id": "information-governance-officer", "slug": "chargé-de-gouvernance-de-l-information", "title": "Chargé de gouvernance de l'information", "band": "4", "summary": "Soutient l'équipe de gouvernance de l'information pour les demandes d'exercice des droits, l'enregistrement des incidents, les registres de formation et la collecte des preuves, selon des procédures établies.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Enregistrer les demandes d'exercice des droits, en accuser réception et les suivre, et rassembler les informations pour les réponses.", "Enregistrer les violations de données et les quasi-incidents, et établir les faits pour leur examen.", "Tenir à jour les registres de gouvernance de l'information, comme le registre des actifs informationnels et la cartographie des flux de données.", "Rassembler les preuves pour l'autoévaluation annuelle de gouvernance de l'information.", "Suivre le suivi par le personnel des formations à la gouvernance de l'information.", "Répondre aux questions courantes du personnel sur la gouvernance de l'information." ], "qualifications": [ "Une expérience du travail administratif ou sur les dossiers, ou une qualification de base en protection des données ou une expérience équivalente." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "working", "levelNumber": 2 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "health-records-management", "slug": "health-records-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 302, "jobEvaluationNotes": "L'effort émotionnel reflète une exposition indirecte fréquente à des contenus pénibles dans les demandes, les dossiers et les rapports de violation.", "selfAssessmentFile": "information-governance-officer--band-4--information-governance-officer.tsv" }, { "id": "senior-information-governance-officer", "slug": "chargé-senior-de-gouvernance-de-l-information", "title": "Chargé senior de gouvernance de l'information", "band": "5", "summary": "Traite un portefeuille de demandes d'exercice des droits et d'incidents, et aide les équipes pour les analyses d'impact relatives à la protection des données et le partage d'informations.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Traiter les demandes d'exercice des droits, y compris l'occultation et l'application des exceptions, dans les délais légaux.", "Évaluer les violations de données et les quasi-incidents et enquêter à leur sujet, et suivre les actions jusqu'à leur clôture.", "Aider les équipes projet à réaliser les analyses d'impact relatives à la protection des données et à décrire les flux de données.", "Rédiger des projets d'accords de partage d'informations et de mentions d'information à faire relire.", "Dispenser des formations et des points d'information sur la gouvernance de l'information au personnel.", "Réaliser des audits des accès et de la tenue des dossiers." ], "qualifications": [ "Une qualification reconnue en protection des données ou en gouvernance de l'information, ou une expérience équivalente." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "working", "levelNumber": 2 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "working", "levelNumber": 2 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "working", "levelNumber": 2 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 364, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-5--senior-information-governance-officer.tsv" }, { "id": "information-governance-lead", "slug": "référent-gouvernance-de-l-information", "title": "Référent gouvernance de l'information", "band": "6", "summary": "Donne des conseils experts en gouvernance de l'information à une direction ou à un programme, en dirigeant les analyses d'impact relatives à la protection des données et les dossiers complexes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conseiller les équipes produit et les services sur la base légale, le consentement, la confidentialité et la conservation.", "Examiner les analyses d'impact relatives à la protection des données des systèmes complexes et recommander des mesures.", "Traiter les demandes d'exercice des droits complexes ou contestées et les réexamens internes.", "Enquêter sur les violations de données graves et recommander ou non leur notification aux régulateurs.", "Examiner les accords de partage d'informations avec les organisations partenaires.", "Encadrer et accompagner les chargés de gouvernance de l'information." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données ou en gouvernance de l'information, ou une expérience équivalente.", "Une expérience du conseil en protection des données dans un environnement de santé ou de soins." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "working", "levelNumber": 2 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 434, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-6--information-governance-lead.tsv" }, { "id": "information-governance-manager", "slug": "responsable-de-la-gouvernance-de-l-information", "title": "Responsable de la gouvernance de l'information", "band": "7", "summary": "Gère au quotidien le service de gouvernance de l'information, y compris son équipe, ses dossiers, son programme d'assurance et sa formation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'équipe de gouvernance de l'information et ses dossiers, en veillant au respect des délais légaux.", "Planifier et piloter le programme d'assurance de la gouvernance de l'information et l'autoévaluation annuelle.", "Rédiger et revoir les politiques et les procédures de gouvernance de l'information.", "Conseiller la direction sur les risques liés à l'information et tenir le registre des risques liés à l'information.", "Diriger la réponse aux incidents graves, avec les collègues de la sécurité, de la sécurité clinique et de la communication.", "Concevoir et superviser la formation à la gouvernance de l'information de tout le personnel." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données ou en gouvernance de l'information, ou une expérience équivalente.", "Une expérience significative de la gouvernance de l'information en santé ou en soins." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-records-retention", "slug": "ig-records-retention", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-7--information-governance-manager.tsv" }, { "id": "head-of-information-governance", "slug": "directeur-de-la-gouvernance-de-l-information", "title": "Directeur de la gouvernance de l'information", "band": "8a", "summary": "Dirige la gouvernance de l'information de l'organisation, en fixant sa politique et sa stratégie et en conseillant la direction sur le risque lié à l'information et la conformité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie, les politiques et le cadre de gouvernance de l'information de l'organisation.", "Diriger les services de gouvernance de l'information et des dossiers et faire progresser leur personnel.", "Conseiller le responsable exécutif du risque lié à l'information, le conseil d'administration et ses comités sur le risque lié à l'information et la conformité.", "Prendre les décisions finales sur les questions complexes de communication, de partage et de notification des violations.", "Représenter l'organisation auprès des régulateurs, des auditeurs et des organisations partenaires.", "Veiller à ce que les nouveaux services numériques, les usages de données et l'IA soient conçus dès le départ dans le respect de la vie privée et de la transparence." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données ou en gouvernance de l'information, ou une expérience équivalente.", "Une solide expérience de la direction de la gouvernance de l'information en santé ou en soins." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "health-records-management", "slug": "health-records-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "information-governance-officer--band-8a--head-of-information-governance.tsv" } ], "sources": [] }, { "id": "data-protection-officer", "slug": "délégué-à-la-protection-des-données", "title": "Délégué à la protection des données", "family": "information-governance", "summary": "Le délégué à la protection des données (DPO) contrôle de façon indépendante le respect par l'organisation du droit de la protection des données, la conseille sur ses obligations et est le point de contact du régulateur et des personnes dont elle détient les données. Dans une organisation de santé numérique, le DPO donne des conseils experts sur l'usage licite, loyal et transparent des données de santé dans les produits, l'analyse, la recherche et le partage de données.", "healthContext": [ "Le droit de la protection des données donne au DPO une position protégée et indépendante, rattachée au plus haut niveau de la direction, c'est pourquoi le rôle doit être exempt de conflits d'intérêts.", "Le droit de la protection des données accorde une protection renforcée aux données de santé, dont une grande partie relève aussi d'un devoir de confidentialité, c'est pourquoi le DPO conseille sur les deux.", "Le traitement à grande échelle de données de santé, le chaînage de données et l'IA demandent souvent des analyses d'impact relatives à la protection des données et, parfois, une consultation préalable du régulateur.", "Les patients et le public attendent de la transparence, c'est pourquoi le DPO aide l'organisation à expliquer clairement comment elle utilise leurs données." ], "pcfRole": null, "esco": [ "1619d7f3-7d95-407c-a20e-47745bfcde73" ], "levels": [ { "id": "deputy-data-protection-officer", "slug": "délégué-adjoint-à-la-protection-des-données", "title": "Délégué adjoint à la protection des données", "band": "8a", "summary": "Soutient le DPO dans le contrôle de la conformité et le conseil, dirige les dossiers complexes et remplace le DPO.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conseiller les équipes sur le droit de la protection des données, y compris la base légale, la transparence et les droits des personnes.", "Examiner les analyses d'impact relatives à la protection des données à haut risque et préparer l'avis du DPO.", "Contrôler la conformité par des audits, des contrôles ponctuels et l'examen des registres des activités de traitement.", "Diriger l'enquête sur les violations de données graves et préparer les notifications au régulateur.", "Traiter les plaintes et les demandes complexes des personnes au sujet de leurs données.", "Remplacer le DPO auprès de la direction et du régulateur." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données, ou une expérience équivalente.", "Une expérience significative de la protection des données en santé ou en soins." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-information-rights-requests", "slug": "ig-information-rights-requests", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "practitioner", "levelNumber": 3 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "", "selfAssessmentFile": "data-protection-officer--band-8a--deputy-data-protection-officer.tsv" }, { "id": "data-protection-officer", "slug": "délégué-à-la-protection-des-données", "title": "Délégué à la protection des données", "band": "8b", "summary": "Le délégué à la protection des données désigné par l'organisation, qui contrôle de façon indépendante la conformité, conseille la direction et le conseil d'administration et sert de point de contact au régulateur et au public.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Contrôler de façon indépendante le respect par l'organisation du droit de la protection des données et de ses propres politiques.", "Conseiller le conseil d'administration, la direction et les équipes sur leurs obligations en matière de protection des données.", "Donner un avis formel sur les analyses d'impact relatives à la protection des données à haut risque, et décider quand consulter le régulateur.", "Être le point de contact du régulateur et des personnes dont l'organisation détient les données.", "Superviser les décisions de notification des violations et la réponse de l'organisation aux demandes du régulateur.", "Rendre compte au conseil d'administration et à ses comités de la conformité et des risques en matière de protection des données." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données, ou une expérience équivalente.", "Une solide expérience du droit et de la pratique de la protection des données, y compris en santé ou en soins." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "expert", "levelNumber": 4 }, { "id": "ig-incident-management", "slug": "ig-incident-management", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 593, "jobEvaluationNotes": "La liberté d'action est cotée au niveau 6, car le droit de la protection des données exige que le DPO agisse de façon indépendante et interprète la loi et la politique sans instructions.", "selfAssessmentFile": "data-protection-officer--band-8b--data-protection-officer.tsv" }, { "id": "senior-data-protection-officer", "slug": "délégué-principal-à-la-protection-des-données", "title": "Délégué principal à la protection des données", "band": "8c", "summary": "Le délégué à la protection des données d'une grande organisation ou d'un groupe d'organisations qui partagent un DPO, qui dirige la fonction de protection des données et fixe ses normes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Exercer la fonction de DPO désigné d'une grande organisation ou d'un groupe d'organisations de soins.", "Diriger la fonction de protection des données, son personnel et son programme de travail.", "Fixer le cadre et les normes de protection des données de toute l'organisation ou de tout le groupe.", "Donner l'avis final sur les traitements les plus risqués, comme le chaînage de données à grande échelle et l'IA.", "Diriger les échanges avec le régulateur, les partenaires et les associations de patients et d'usagers sur l'usage des données.", "Rendre compte au conseil d'administration des risques, de la conformité et de la confiance du public en matière de protection des données." ], "qualifications": [ "Une qualification professionnelle reconnue en protection des données, ou une expérience équivalente.", "Une solide expérience de délégué à la protection des données dans une organisation importante ou complexe." ], "skills": [ { "id": "information-governance", "slug": "information-governance", "level": "expert", "levelNumber": 4 }, { "id": "ig-data-protection-impact-assessment", "slug": "ig-data-protection-impact-assessment", "level": "expert", "levelNumber": 4 }, { "id": "ig-compliance-assurance", "slug": "ig-compliance-assurance", "level": "expert", "levelNumber": 4 }, { "id": "ig-confidentiality-and-sharing", "slug": "ig-confidentiality-and-sharing", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:data-ethics-and-privacy", "slug": "pcf-data-ethics-and-privacy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "3", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 644, "jobEvaluationNotes": "Les ressources d'information sont cotées au niveau 6, car l'emploi supervise le traitement des données personnelles dans toute l'organisation ou tout le groupe.", "selfAssessmentFile": "data-protection-officer--band-8c--senior-data-protection-officer.tsv" } ], "sources": [] }, { "id": "finance-officer", "slug": "agent-financier", "title": "Agent financier", "family": "finance", "summary": "Les agents financiers maintiennent exactes et maîtrisées les finances quotidiennes de l'organisation. Ils traitent et enregistrent les factures, les paiements, les encaissements et les écritures, rapprochent les comptes et les comptes bancaires, et aident les responsables budgétaires et les fournisseurs dans leurs demandes. Dans une organisation de santé numérique, une grande partie de ce travail concerne des fournisseurs de technologie, des licences logicielles et des services en nuage, souvent payés sur des fonds publics soumis à des règles strictes de dépense.", "healthContext": [ "L'organisation dépense de l'argent public, c'est pourquoi chaque paiement doit être dûment approuvé, enregistré et résister à un audit.", "De nombreuses factures concernent des licences logicielles, de l'hébergement en nuage et des contrats de support, qui doivent être vérifiés au regard des clauses du contrat, de l'usage et de la bonne imputation en investissement ou en fonctionnement.", "Un paiement rapide et exact compte, car les petits fournisseurs et les prestataires de soins peuvent en dépendre.", "Le personnel des finances voit des informations personnelles, comme les notes de frais du personnel et les paiements aux patients ou aux prestataires de soins, et doit les traiter selon les règles de gouvernance de l'information.", "Les risques de fraude, comme les fausses demandes de changement des coordonnées bancaires d'un fournisseur, visent les organismes publics, c'est pourquoi les agents appliquent des contrôles stricts." ], "pcfRole": null, "esco": [ "bfe142b9-a049-4d41-89c4-fd2f34ac56b6" ], "levels": [ { "id": "finance-assistant", "slug": "assistant-financier", "title": "Assistant financier", "band": "2", "summary": "Les assistants financiers traitent des opérations financières courantes, comme les factures fournisseurs, les encaissements et les notes de frais, selon des procédures établies et avec une supervision proche.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Saisir avec exactitude dans le système financier les factures fournisseurs, les avoirs et les encaissements.", "Rapprocher les factures des bons de commande et des réceptions, et relancer les approbations manquantes.", "Vérifier les notes de frais du personnel au regard de la politique et des justificatifs.", "Répondre par téléphone et par courriel aux questions courantes des fournisseurs et du personnel.", "Classer et numériser les pièces financières pour qu'elles puissent être retrouvées lors d'un audit.", "Suivre les procédures financières et les règles de gouvernance de l'information, et signaler toute anomalie." ], "qualifications": [ "De bonnes compétences en calcul et au clavier, acquises par les études ou l'expérience professionnelle.", "La volonté de préparer une qualification comptable de premier niveau, ou une expérience équivalente." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "awareness", "levelNumber": 1 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "awareness", "levelNumber": 1 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 183, "jobEvaluationNotes": "Les compétences physiques sont au niveau 3 pour la rapidité et l'exactitude d'une saisie de données en grand volume. Les ressources financières sont au niveau 2, car l'emploi traite des informations de paiement et vérifie de petites demandes.", "selfAssessmentFile": "finance-officer--band-2--finance-assistant.tsv" }, { "id": "finance-officer", "slug": "agent-financier", "title": "Agent financier", "band": "3", "summary": "Les agents financiers gèrent une partie du cycle des opérations, comme les fournisseurs, les clients ou la trésorerie, en résolvant les questions non courantes et en rapprochant leur grand livre.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Traiter diverses opérations, dont les campagnes de paiement, les remboursements, les factures de vente et les écritures.", "Rapprocher les relevés fournisseurs, les comptes bancaires et les comptes de contrôle, et apurer les écarts.", "Vérifier que les factures technologiques correspondent aux clauses du contrat, comme le nombre de licences et les périodes de facturation.", "Effectuer les contrôles de changement de coordonnées bancaires des fournisseurs et les autres contrôles antifraude.", "Relancer les créances échues et résoudre les factures contestées avec les fournisseurs et les responsables budgétaires.", "Montrer aux nouveaux assistants financiers comment effectuer les tâches courantes." ], "qualifications": [ "Une qualification comptable de premier niveau, ou une expérience équivalente du traitement financier." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "awareness", "levelNumber": 1 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 232, "jobEvaluationNotes": "Les ressources financières sont au niveau 3, car l'emploi prépare et émet les campagnes de paiement et autorise des paiements dans des limites fixées.", "selfAssessmentFile": "finance-officer--band-3--finance-officer.tsv" }, { "id": "senior-finance-officer", "slug": "agent-financier-senior", "title": "Agent financier senior", "band": "4", "summary": "Les agents financiers seniors traitent les opérations et les rapprochements financiers les plus complexes, soutiennent les clôtures mensuelles et annuelles, et aident les responsables budgétaires à comprendre leurs dépenses.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Préparer les écritures de clôture mensuelle, comme les charges à payer et les charges constatées d'avance des contrats annuels de logiciels et de support.", "Analyser et apurer les éléments de rapprochement complexes et les soldes anciens.", "Préparer sous supervision les déclarations et les rapprochements de taxe sur les ventes.", "Produire des rapports budgétaires standard et les expliquer aux responsables budgétaires.", "Vérifier que les dépenses sont correctement imputées entre investissement et fonctionnement, et poser les questions aux comptables.", "Encadrer et vérifier au quotidien le travail des agents et des assistants financiers.", "Proposer des améliorations des procédures financières et des circuits du système." ], "qualifications": [ "Une qualification comptable intermédiaire, ou une expérience équivalente.", "Une expérience du traitement et des rapprochements financiers." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "awareness", "levelNumber": 1 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 286, "jobEvaluationNotes": "", "selfAssessmentFile": "finance-officer--band-4--senior-finance-officer.tsv" }, { "id": "finance-team-leader", "slug": "chef-d-équipe-financière", "title": "Chef d'équipe financière", "band": "5", "summary": "Les chefs d'équipe financière gèrent une équipe de comptabilité opérationnelle ou travaillent comme analystes financiers, en veillant à ce que les processus soient exacts, maîtrisés et efficaces, et que le reporting soit prêt à temps.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger une équipe de comptabilité opérationnelle, en planifiant son travail pour respecter les échéances de paiement, de recouvrement et de clôture mensuelle.", "Gérer un grand livre ou un processus financier, et rendre compte de sa performance, comme les délais de paiement et l'ancienneté des créances.", "Tester et améliorer les contrôles financiers, et fournir des preuves aux auditeurs internes et externes.", "Préparer les justifications des comptes de bilan et les dossiers de travail des comptes annuels.", "Améliorer les processus, par exemple en automatisant le rapprochement des factures ou en ouvrant le libre-service aux responsables budgétaires.", "Former, soutenir et relire le travail du personnel de l'équipe." ], "qualifications": [ "Une qualification comptable intermédiaire ou avancée, ou une expérience équivalente.", "Une expérience de la direction ou de la coordination de processus financiers." ], "skills": [ { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "working", "levelNumber": 2 }, { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "Les personnes sont au niveau 3, car l'emploi gère au quotidien une petite équipe financière. Un analyste financier dans cette bande serait coté au niveau 2 pour les personnes et au niveau 4 pour l'analyse.", "selfAssessmentFile": "finance-officer--band-5--finance-team-leader.tsv" } ], "sources": [] }, { "id": "payroll-officer", "slug": "gestionnaire-de-paie", "title": "Gestionnaire de paie", "family": "finance", "summary": "Les gestionnaires de paie veillent à ce que chaque membre du personnel soit payé avec exactitude et à temps. Ils traitent les entrées, les sorties et les changements, calculent la rémunération et les retenues, effectuent les contrôles de paie et répondent aux questions sur la paie. Dans une organisation de santé numérique, la paie peut couvrir du personnel clinique, numérique et administratif aux contrats et règles de rémunération différents, et elle est souvent produite sur un système de paie partagé ou externalisé que l'équipe doit contrôler et garantir.", "healthContext": [ "Le personnel clinique peut avoir une rémunération complexe, comme les horaires atypiques, les astreintes et les contrats multiples, que la paie doit calculer correctement.", "Les règles de rémunération et les revalorisations annuelles sont souvent fixées au niveau national ou par les financeurs, et doivent être appliquées rapidement et avec exactitude.", "La paie est généralement le premier poste de coût de l'organisation, c'est pourquoi les erreurs et la fraude ont un effet important sur l'argent public et la confiance du personnel.", "Les données de paie sont des informations personnelles très sensibles, y compris des données de santé, familiales et bancaires, c'est pourquoi la gouvernance de l'information est au cœur de l'emploi.", "La paie dépend de données exactes issues des systèmes d'effectifs et de planification, c'est pourquoi les gestionnaires travaillent étroitement avec les équipes RH et des systèmes." ], "pcfRole": null, "esco": [ "ade351da-7bda-424e-8682-bbdcab2a25be" ], "levels": [ { "id": "payroll-officer", "slug": "gestionnaire-de-paie", "title": "Gestionnaire de paie", "band": "3", "summary": "Les gestionnaires de paie traitent les changements de rémunération et calculent la paie d'un groupe de personnes, selon les procédures et en vérifiant leur travail avant chaque clôture de paie.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Saisir dans le système de paie les entrées, les sorties et les changements de contrat à partir de formulaires autorisés.", "Calculer la rémunération, y compris les heures supplémentaires, les majorations, et les paiements de maladie et de congés familiaux.", "Appliquer correctement les impôts, les cotisations de retraite et les autres retenues.", "Répondre avec tact et confidentialité aux questions du personnel et des responsables sur la paie.", "Contrôler les résultats de la paie et corriger les erreurs avant sa clôture.", "Suivre les contrôles de paie et les règles de gouvernance de l'information." ], "qualifications": [ "Une qualification de paie de premier niveau, ou une expérience équivalente du traitement de la paie." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "awareness", "levelNumber": 1 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 232, "jobEvaluationNotes": "Les ressources financières sont au niveau 3, car l'emploi traite la rémunération que l'organisation verse au personnel. Les compétences physiques sont au niveau 3 pour une saisie rapide et exacte.", "selfAssessmentFile": "payroll-officer--band-3--payroll-officer.tsv" }, { "id": "senior-payroll-officer", "slug": "gestionnaire-de-paie-senior", "title": "Gestionnaire de paie senior", "band": "4", "summary": "Les gestionnaires de paie seniors traitent les dossiers de paie complexes, vérifient le travail des gestionnaires de paie et aident à réaliser les rapprochements et les déclarations de paie.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Résoudre des dossiers de rémunération complexes, comme les rappels de salaire, les contrats multiples et les avantages par renonciation à salaire.", "Récupérer les trop-perçus avec tact et conformément à la politique.", "Rapprocher la paie de la comptabilité, et préparer les rapprochements fiscaux et de retraite.", "Vérifier le travail des gestionnaires de paie et valider des parties de la paie.", "Tester les revalorisations et les changements de règles dans le système de paie avant leur mise en œuvre.", "Former les gestionnaires de paie et donner des conseils de base sur la rémunération aux responsables." ], "qualifications": [ "Une qualification de paie intermédiaire, ou une expérience équivalente." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 286, "jobEvaluationNotes": "", "selfAssessmentFile": "payroll-officer--band-4--senior-payroll-officer.tsv" }, { "id": "payroll-team-leader", "slug": "chef-d-équipe-paie", "title": "Chef d'équipe paie", "band": "5", "summary": "Les chefs d'équipe paie gèrent l'équipe paie au quotidien, pilotent le cycle complet de paie et veillent à ce que les déclarations légales et les déclarations de retraite soient exactes et à temps.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planifier et piloter le cycle de paie, en veillant au respect des dates limites, des contrôles et des échéances de paiement.", "Valider les contrôles de paie et analyser les écarts importants.", "Gérer les déclarations légales de paie et les déclarations de retraite.", "Gérer l'équipe paie au quotidien, y compris la charge de travail, la formation et les contrôles qualité.", "Travailler avec les équipes RH et de planification pour améliorer la qualité et la ponctualité des données de rémunération.", "Répondre aux questions et aux réclamations de paie remontées." ], "qualifications": [ "Une qualification de paie avancée, ou une expérience équivalente.", "Une expérience de la production d'une paie complète." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "data-quality", "slug": "data-quality", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 376, "jobEvaluationNotes": "", "selfAssessmentFile": "payroll-officer--band-5--payroll-team-leader.tsv" }, { "id": "payroll-manager", "slug": "responsable-de-la-paie", "title": "Responsable de la paie", "band": "6", "summary": "Les responsables de la paie sont responsables du service de paie de l'organisation, qu'il soit interne ou assuré par un prestataire, et garantissent aux dirigeants que la paie est exacte, licite et bien maîtrisée.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer le service de paie et son équipe, et rendre compte de sa performance et de son exactitude.", "Gérer le contrat et la relation avec tout prestataire de paie ou service partagé.", "Fixer les contrôles de paie, comme les plafonds d'approbation, les rapports d'anomalies et la séparation des tâches.", "Anticiper les changements de règles de rémunération, de revalorisations, de retraites et d'impôts, et veiller à leur bonne application.", "Diriger les changements et les montées de version du système de paie, avec les équipes des systèmes et RH.", "Fournir les informations de paie pour les budgets, les prévisions et les comptes annuels.", "Diriger la réponse aux défaillances de la paie et aux erreurs graves." ], "qualifications": [ "Une qualification de paie avancée ou une qualification comptable reconnue, ou une expérience équivalente.", "Une expérience de la gestion d'un service de paie." ], "skills": [ { "id": "fin-payroll", "slug": "fin-payroll", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 457, "jobEvaluationNotes": "Les ressources financières sont au niveau 4, car l'emploi est responsable de toute la paie de l'organisation, son premier poste de coût. Les personnes sont au niveau 3, car l'équipe paie est petite.", "selfAssessmentFile": "payroll-officer--band-6--payroll-manager.tsv" } ], "sources": [] }, { "id": "management-accountant", "slug": "contrôleur-de-gestion", "title": "Contrôleur de gestion", "family": "finance", "summary": "Les contrôleurs de gestion fournissent aux responsables les informations et les conseils financiers dont ils ont besoin pour planifier, maîtriser les dépenses et bien décider. Ils fixent et suivent les budgets, prévoient les dépenses, calculent le coût des services et construisent la justification financière des investissements. Dans une organisation de santé numérique, ils travaillent étroitement avec les programmes numériques et les équipes produit, où la bonne distinction entre investissement et fonctionnement, les coûts sur tout le cycle de vie et l'efficience sont au cœur des bonnes décisions.", "healthContext": [ "Les programmes numériques sont souvent financés par un mélange de crédits d'investissement et de fonctionnement, de fonds fléchés ou à durée limitée, chacun avec ses propres règles d'emploi.", "Le passage de systèmes détenus en propre à des services et des abonnements en nuage fait glisser les coûts de l'investissement vers le fonctionnement, ce qui touche les budgets, les études d'opportunité et les demandes de financement.", "Les décisions d'investissement doivent démontrer l'efficience de l'usage des fonds publics et des bénéfices pour les patients, les cliniciens et le personnel soignant, et pas seulement des économies financières.", "Les contrats de logiciels, d'hébergement et de support durent souvent plusieurs années, c'est pourquoi les prévisions doivent inclure les coûts de fonctionnement bien après la mise en service.", "Les responsables budgétaires des équipes numériques et cliniques ne sont pas forcément spécialistes des finances, c'est pourquoi des conseils clairs et pratiques sont une grande part de l'emploi." ], "pcfRole": null, "esco": [ "eda0d957-3c3c-4139-b89a-a18bc9e18897", "4e4a291d-1d38-4c5a-812a-5827d0691b11" ], "levels": [ { "id": "trainee-management-accountant", "slug": "contrôleur-de-gestion-en-formation", "title": "Contrôleur de gestion en formation", "band": "5", "summary": "Les contrôleurs de gestion en formation, parfois appelés analystes financiers, produisent des rapports budgétaires et des analyses pour un ensemble de responsables budgétaires tout en préparant une qualification comptable reconnue.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Préparer les rapports budgétaires mensuels d'un groupe de responsables budgétaires et expliquer les principaux écarts.", "Passer les écritures de clôture mensuelle, les charges à payer et les corrections pour que les rapports soient exacts.", "Vérifier que les dépenses sont correctement imputées entre centres de coûts, projets, investissement et fonctionnement.", "Recueillir les informations prévisionnelles et mettre à jour les prévisions avec les responsables budgétaires.", "Construire avec un accompagnement les informations de coûts des études d'opportunité.", "Préparer une qualification comptable reconnue." ], "qualifications": [ "Une licence ou une qualification comptable intermédiaire, et la préparation d'une qualification comptable reconnue, ou une expérience équivalente." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "working", "levelNumber": 2 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 367, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail. Les ressources financières sont au niveau 3 pour le suivi de budgets délégués.", "selfAssessmentFile": "management-accountant--band-5--trainee-management-accountant.tsv" }, { "id": "management-accountant", "slug": "contrôleur-de-gestion", "title": "Contrôleur de gestion", "band": "6", "summary": "Les contrôleurs de gestion sont des comptables qualifiés qui pilotent l'élaboration, le suivi et la prévision budgétaires d'une direction ou d'un groupe de services, et conseillent les responsables budgétaires sur leurs finances.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le cycle mensuel de reporting et de prévision d'une direction ou d'un groupe de services.", "Conseiller les responsables budgétaires sur les dépenses, les risques et les actions pour tenir le budget.", "Préparer les budgets annuels, y compris les coûts de personnel, les contrats et les licences.", "Appliquer les règles d'investissement et de fonctionnement aux dépenses numériques, comme le développement de logiciels, les licences et le matériel.", "Construire des modèles financiers pour les études d'opportunité et les évaluations d'options.", "Encadrer et faire progresser les contrôleurs en formation." ], "qualifications": [ "Une qualification comptable reconnue, ou une expérience équivalente." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "management-accountant--band-6--management-accountant.tsv" }, { "id": "senior-management-accountant", "slug": "contrôleur-de-gestion-senior", "title": "Contrôleur de gestion senior", "band": "7", "summary": "Les contrôleurs de gestion seniors dirigent la gestion financière d'une grande direction ou d'un programme numérique majeur, y compris les prévisions complexes, le calcul des coûts et les études d'opportunité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger l'élaboration du budget et les prévisions d'une grande direction ou d'un programme numérique majeur.", "Modéliser des scénarios, comme les changements de financement, les retards de livraison et le passage de l'investissement aux coûts d'abonnement en nuage.", "Diriger la justification financière des investissements importants, y compris les coûts sur tout le cycle de vie, les bénéfices et l'efficience.", "Construire le calcul des coûts des services et des produits, comme le coût complet d'exploitation d'un service numérique.", "Présenter la performance et les risques financiers à la direction et aux comités de programme.", "Gérer une petite équipe de contrôleurs et de personnes en formation." ], "qualifications": [ "Une qualification comptable reconnue, avec une expérience significative après son obtention, ou équivalent." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "Les ressources financières sont au niveau 4, car l'emploi fixe le budget d'une direction ou d'un programme avec ses responsables budgétaires.", "selfAssessmentFile": "management-accountant--band-7--senior-management-accountant.tsv" }, { "id": "finance-business-partner", "slug": "partenaire-financier", "title": "Partenaire financier", "band": "8a", "summary": "Les partenaires financiers font partie de la direction d'une direction, souvent celle du numérique, des données et de la technologie, transforment l'information financière en décisions et veillent à l'efficience des investissements.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Être le conseiller financier principal de l'équipe de direction d'une direction, comme celle du numérique, des données et de la technologie.", "Diriger le plan financier de la direction, en reliant les dépenses aux priorités, aux effectifs et aux investissements.", "Challenger et soutenir les dirigeants sur l'efficience, y compris les dépenses fournisseurs, l'usage des licences et les coûts du nuage.", "Diriger les études d'opportunité des grands investissements numériques et représenter les finances dans les comités d'investissement.", "Veiller à ce que les dépenses numériques respectent les règles de financement, les contrôles des dépenses et les limites d'investissement et de fonctionnement.", "Encadrer les contrôleurs de gestion qui soutiennent la direction." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience après son obtention, y compris comme partenaire financier." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 578, "jobEvaluationNotes": "Les ressources financières sont au niveau 5, car l'emploi fixe les budgets de plusieurs services d'une direction.", "selfAssessmentFile": "management-accountant--band-8a--finance-business-partner.tsv" }, { "id": "head-of-management-accounts", "slug": "responsable-du-contrôle-de-gestion", "title": "Responsable du contrôle de gestion", "band": "8b", "summary": "Les responsables du contrôle de gestion dirigent l'élaboration budgétaire, les prévisions et le reporting de gestion de l'organisation, ainsi que l'équipe de partenaires financiers et de contrôleurs qui les produit.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger l'élaboration du budget annuel et les prévisions infra-annuelles de l'organisation.", "Concevoir le reporting de gestion, le calcul des coûts et les informations de performance pour le conseil d'administration et la direction.", "Fixer les normes des études d'opportunité et de l'évaluation des investissements, y compris pour l'investissement numérique.", "Conseiller les directeurs sur les risques financiers, les plans d'économies et les choix nécessaires pour rester dans le financement.", "Diriger et faire progresser les équipes de partenaires financiers et de contrôle de gestion.", "Améliorer les outils budgétaires et de reporting, y compris le reporting en libre-service pour les responsables budgétaires." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience après son obtention, y compris la direction d'une équipe financière." ], "skills": [ { "id": "fin-management-accounting", "slug": "fin-management-accounting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 607, "jobEvaluationNotes": "", "selfAssessmentFile": "management-accountant--band-8b--head-of-management-accounts.tsv" } ], "sources": [] }, { "id": "financial-accountant", "slug": "comptable", "title": "Comptable", "family": "finance", "summary": "Les comptables veillent à ce que les comptes de l'organisation soient complets, exacts et conformes aux normes comptables et aux règles d'information du secteur public. Ils gèrent le bilan, établissent les comptes annuels et les déclarations réglementaires, gèrent la trésorerie, comptabilisent les actifs et travaillent avec les auditeurs. Dans une organisation de santé numérique, une grande partie de la complexité vient de la comptabilisation des logiciels, des actifs de données, des contrats d'informatique en nuage et des contrats technologiques pluriannuels.", "healthContext": [ "La comptabilisation des dépenses numériques demande du jugement, par exemple pour savoir si le développement de logiciels, le paramétrage de services en nuage ou des licences peuvent être traités comme des immobilisations.", "L'organisation doit rendre compte de l'argent public aux financeurs et aux organismes de contrôle, souvent dans des limites strictes d'investissement et de trésorerie.", "Les contrats pluriannuels de licences et de support créent des charges constatées d'avance, des engagements et parfois des contrats de location qui doivent être correctement comptabilisés.", "Les immobilisations incorporelles, comme les logiciels développés par l'organisation, doivent être évaluées, amorties et testées pour dépréciation à mesure que les produits évoluent.", "L'audit externe des organismes publics est approfondi et public, c'est pourquoi les preuves et les dossiers de travail doivent être de grande qualité." ], "pcfRole": null, "esco": [ "eda0d957-3c3c-4139-b89a-a18bc9e18897", "78db356f-a96a-4456-ab29-2de62e52f830" ], "levels": [ { "id": "trainee-financial-accountant", "slug": "comptable-en-formation", "title": "Comptable en formation", "band": "5", "summary": "Les comptables en formation préparent les justifications du bilan, les écritures et les dossiers de travail des comptes tout en préparant une qualification comptable reconnue.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Préparer les justifications des comptes de bilan et apurer les éléments de rapprochement.", "Passer les écritures de clôture mensuelle et annuelle, comme les charges à payer, les charges constatées d'avance et les amortissements.", "Tenir le registre des immobilisations, y compris les actifs logiciels et matériels.", "Préparer les dossiers de travail et les preuves des comptes annuels et de l'audit.", "Préparer les informations de flux de trésorerie et les rapprochements bancaires.", "Préparer une qualification comptable reconnue." ], "qualifications": [ "Une licence ou une qualification comptable intermédiaire, et la préparation d'une qualification comptable reconnue, ou une expérience équivalente." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-transactions", "slug": "fin-financial-transactions", "level": "working", "levelNumber": 2 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "working", "levelNumber": 2 }, { "id": "fin-tax", "slug": "fin-tax", "level": "awareness", "levelNumber": 1 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 367, "jobEvaluationNotes": "Les connaissances sont cotées au niveau requis par l'emploi une fois la formation suffisamment avancée pour faire le travail.", "selfAssessmentFile": "financial-accountant--band-5--trainee-financial-accountant.tsv" }, { "id": "financial-accountant", "slug": "comptable", "title": "Comptable", "band": "6", "summary": "Les comptables sont des professionnels qualifiés qui gèrent le bilan et préparent des parties des comptes annuels, des déclarations réglementaires et des déclarations fiscales.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les clôtures mensuelles et annuelles du bilan.", "Préparer des parties des comptes annuels et de leurs annexes.", "Comptabiliser les dépenses d'investissement, y compris décider quels coûts numériques peuvent être immobilisés.", "Préparer les déclarations de taxe sur les ventes et conseiller sur le traitement fiscal des contrats.", "Répondre aux questions des auditeurs et convenir des actions sur leurs constats.", "Encadrer et faire progresser les comptables en formation." ], "qualifications": [ "Une qualification comptable reconnue, ou une expérience équivalente." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "working", "levelNumber": 2 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "working", "levelNumber": 2 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "working", "levelNumber": 2 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "working", "levelNumber": 2 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "financial-accountant--band-6--financial-accountant.tsv" }, { "id": "senior-financial-accountant", "slug": "comptable-senior", "title": "Comptable senior", "band": "7", "summary": "Les comptables seniors dirigent le processus des comptes annuels et la comptabilisation des domaines complexes, comme les immobilisations incorporelles, les contrats de location et les contrats d'informatique en nuage.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planifier et diriger le calendrier des comptes annuels et l'audit externe.", "Rédiger des notes comptables sur les jugements complexes, comme l'immobilisation du développement de logiciels ou des coûts de paramétrage en nuage.", "Gérer la comptabilité des immobilisations, y compris les durées d'utilité, l'amortissement et la dépréciation des actifs logiciels.", "Gérer la prévision de trésorerie et le tirage des financements dans les limites de trésorerie.", "Préparer les déclarations réglementaires et destinées aux financeurs, comme les déclarations de consolidation et d'investissement.", "Gérer et faire progresser une petite équipe de comptables." ], "qualifications": [ "Une qualification comptable reconnue, avec une expérience significative après son obtention, ou équivalent." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 495, "jobEvaluationNotes": "Les ressources financières sont au niveau 4, car l'emploi gère la position de trésorerie et la comptabilité des immobilisations de l'organisation.", "selfAssessmentFile": "financial-accountant--band-7--senior-financial-accountant.tsv" }, { "id": "financial-accounting-manager", "slug": "responsable-de-la-comptabilité", "title": "Responsable de la comptabilité", "band": "8a", "summary": "Les responsables de la comptabilité pilotent la comptabilité générale, la trésorerie et la fiscalité de l'organisation, et veillent à la mise en place des contrôles et des actions d'audit.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les fonctions de comptabilité générale, de trésorerie et de fiscalité.", "Être responsable des méthodes comptables de l'organisation et de leur application aux nouveaux types de dépenses, comme les services en nuage et de données.", "Gérer les comptes bancaires, les relations bancaires et la prévision des flux de trésorerie.", "Gérer la conformité fiscale et le risque fiscal, y compris sur les contrats technologiques et les services partagés.", "Diriger la réponse aux constats des audits internes et externes sur la comptabilité et les contrôles.", "Encadrer les comptables et le personnel de trésorerie." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience après son obtention." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-financial-systems", "slug": "fin-financial-systems", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 578, "jobEvaluationNotes": "Les ressources financières sont au niveau 5, car l'emploi gère les relations bancaires, la trésorerie et les actifs de l'organisation pour tous les services.", "selfAssessmentFile": "financial-accountant--band-8a--financial-accounting-manager.tsv" }, { "id": "head-of-financial-accounts", "slug": "directeur-de-la-comptabilité", "title": "Directeur de la comptabilité", "band": "8b", "summary": "Les directeurs de la comptabilité dirigent l'information financière réglementaire, le contrôle financier, la trésorerie et la fiscalité de l'organisation, et sont le principal interlocuteur des auditeurs externes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la préparation du rapport annuel et des comptes, et les présenter au comité d'audit.", "Conseiller les directeurs et le comité d'audit sur les jugements comptables importants et les nouvelles normes.", "Être responsable des règles financières, des procédures financières et du régime de délégation.", "Diriger la relation avec les auditeurs externes et les organismes de contrôle sur l'information financière.", "Fixer la politique de trésorerie et fiscale, et gérer les risques financiers.", "Diriger et faire progresser les équipes de comptabilité, de trésorerie et des opérations." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience après son obtention, y compris la direction de l'information financière réglementaire." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-treasury-and-cash", "slug": "fin-treasury-and-cash", "level": "expert", "levelNumber": 4 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-tax", "slug": "fin-tax", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 607, "jobEvaluationNotes": "", "selfAssessmentFile": "financial-accountant--band-8b--head-of-financial-accounts.tsv" } ], "sources": [] }, { "id": "head-of-finance", "slug": "responsable-des-finances", "title": "Responsable des finances", "family": "finance", "summary": "Les dirigeants financiers rendent compte de la santé financière de l'organisation, de son contrôle financier et de l'usage de l'argent public. Ils dirigent la stratégie et la planification financières, conseillent le conseil d'administration sur le caractère abordable et l'efficience, et dirigent les fonctions finances, paie et souvent achats. Dans une organisation de santé numérique, ils façonnent la manière dont l'investissement dans la technologie et les données est financé, approuvé et démontre ses bénéfices pour les patients et le système de santé et de soins.", "healthContext": [ "L'organisation est financée par de l'argent public, c'est pourquoi les dirigeants financiers rendent compte aux financeurs et aux organismes de contrôle de la régularité, de la probité et de l'efficience.", "L'investissement technologique représente une part importante des dépenses, et l'équilibre entre coûts d'investissement, de fonctionnement et d'abonnement en nuage détermine ce que l'organisation peut se permettre.", "Les dirigeants financiers doivent concilier les objectifs financiers avec la sécurité des patients et la qualité des services dont dépendent les cliniciens et le personnel soignant.", "Les grands contrats de technologie et de données comportent des engagements de long terme et des risques fournisseurs que le conseil d'administration doit comprendre.", "L'organisation peut travailler en partenariat dans la santé et les soins, avec des budgets mutualisés, des services partagés ou des programmes hébergés." ], "pcfRole": null, "esco": [ "5e5b1b61-1351-4d3b-a293-deb3661715dd", "30f3ea93-882a-4525-841c-1d5b4b64076f" ], "levels": [ { "id": "financial-controller", "slug": "contrôleur-financier", "title": "Contrôleur financier", "band": "8c", "summary": "Les contrôleurs financiers, parfois appelés directeurs financiers adjoints, dirigent une grande partie de la fonction finances, comme la comptabilité et le contrôle financier ou la planification financière, et remplacent les dirigeants financiers.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la comptabilité, le contrôle financier, la trésorerie et les opérations, ou la planification financière et le partenariat financier.", "Veiller à ce que les comptes annuels soient produits à temps avec une opinion d'audit sans réserve.", "Maintenir un système efficace de contrôle financier, et en rendre compte au comité d'audit.", "Diriger le cycle de planification financière et le reporting financier infra-annuel à la direction.", "Conseiller les directeurs sur les grandes décisions financières, y compris les grands contrats technologiques.", "Diriger et faire progresser plusieurs équipes financières." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience de haut niveau dans le secteur public ou des organisations complexes." ], "skills": [ { "id": "fin-financial-reporting", "slug": "fin-financial-reporting", "level": "expert", "levelNumber": 4 }, { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "practitioner", "levelNumber": 3 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 653, "jobEvaluationNotes": "Les ressources financières sont au niveau 5, car l'emploi gère les budgets et les processus financiers de plusieurs services. Les ressources d'information sont au niveau 6, car l'emploi est responsable des systèmes et des données financiers utilisés dans toute l'organisation.", "selfAssessmentFile": "head-of-finance--band-8c--financial-controller.tsv" }, { "id": "deputy-director-of-finance", "slug": "directeur-financier-adjoint", "title": "Directeur financier adjoint", "band": "8d", "summary": "Les directeurs financiers adjoints dirigent la fonction finances au quotidien, remplacent le directeur financier et dirigent la stratégie financière et le plan financier à moyen terme de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le plan financier à moyen terme et le plan financier annuel, en les reliant à la stratégie et aux plans d'effectifs.", "Diriger le processus des études d'opportunité et d'approbation des investissements, y compris pour les grands programmes numériques.", "Conseiller l'équipe de direction et les comités du conseil d'administration sur la performance financière, les risques et les plans d'économies.", "Représenter l'organisation auprès des financeurs et des partenaires sur les questions financières.", "Remplacer le directeur financier, y compris au conseil d'administration et au comité d'audit.", "Diriger et faire progresser les équipes finances, paie et systèmes financiers." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience de haut niveau de la direction de fonctions financières." ], "skills": [ { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-audit-and-controls", "slug": "fin-audit-and-controls", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 710, "jobEvaluationNotes": "", "selfAssessmentFile": "head-of-finance--band-8d--deputy-director-of-finance.tsv" }, { "id": "director-of-finance", "slug": "directeur-financier", "title": "Directeur financier", "band": "9", "summary": "Les directeurs financiers sont membres exécutifs du conseil d'administration et portent la responsabilité institutionnelle des finances de l'organisation, de son contrôle financier et de l'usage de l'argent public.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Porter la responsabilité institutionnelle des finances, du contrôle financier et de la soutenabilité financière de l'organisation.", "Fixer la stratégie financière et diriger les décisions du conseil d'administration sur le caractère abordable, l'investissement et l'efficience.", "Veiller à ce que l'organisation dépense l'argent public de façon licite, dans la limite de son financement et conformément aux contrôles des dépenses.", "Conseiller le conseil d'administration sur l'effet financier de la stratégie, y compris le passage à des services numériques et en nuage.", "Diriger les relations avec les financeurs, les organismes de contrôle et les auditeurs externes.", "Diriger les fonctions finances, paie et achats, et souvent d'autres services support." ], "qualifications": [ "Une qualification comptable reconnue, avec une solide expérience au niveau de la direction générale ou du conseil d'administration." ], "skills": [ { "id": "fin-financial-planning-and-forecasting", "slug": "fin-financial-planning-and-forecasting", "level": "expert", "levelNumber": 4 }, { "id": "fin-business-cases", "slug": "fin-business-cases", "level": "expert", "levelNumber": 4 }, { "id": "fin-public-sector-finance", "slug": "fin-public-sector-finance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management-for-digital-data-and-technology", "slug": "pcf-financial-management-for-digital-data-and-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "6", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 761, "jobEvaluationNotes": "Les ressources financières sont au niveau 6, car l'emploi porte la responsabilité institutionnelle des finances de l'organisation.", "selfAssessmentFile": "head-of-finance--band-9--director-of-finance.tsv" } ], "sources": [] }, { "id": "legal-assistant", "slug": "assistant-juridique", "title": "Assistant juridique", "family": "legal", "summary": "Les assistants juridiques et les parajuristes soutiennent les juristes de l'organisation pour que le travail juridique soit organisé, exact et livré à temps. Ils gèrent les dossiers et les documents, préparent les contrats et les dossiers de pièces, font des recherches juridiques et traitent les tâches juridiques courantes. Dans une organisation de santé numérique, une grande partie du travail concerne les contrats technologiques, les accords de partage et de sous-traitance de données, les demandes d'information et les réclamations qui peuvent comporter des informations sensibles sur des patients.", "healthContext": [ "Les dossiers juridiques contiennent souvent des informations de santé confidentielles, comme les dossiers cliniques des réclamations, c'est pourquoi une gouvernance de l'information stricte s'applique.", "De nombreux accords portent sur des logiciels, des services en nuage et le partage de données, c'est pourquoi le personnel doit reconnaître les clauses qui comptent pour les données des patients et la continuité du service.", "Les délais des réclamations, des enquêtes judiciaires et des contestations de marchés sont courts et fixes, et les manquer peut coûter cher.", "L'organisation dépense de l'argent public en avocats extérieurs, c'est pourquoi les dépenses juridiques doivent être suivies et maîtrisées." ], "pcfRole": null, "esco": [ "929ef41d-afd0-4d5a-b85b-69eab68fa368", "0264b794-3771-47aa-a675-78bf13b62ee7" ], "levels": [ { "id": "legal-administrator", "slug": "agent-administratif-juridique", "title": "Agent administratif juridique", "band": "3", "summary": "Les agents administratifs juridiques gèrent les processus administratifs de l'équipe juridique, comme l'ouverture des dossiers, la gestion documentaire, les registres et les factures, selon des procédures établies.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Ouvrir, mettre à jour et clôturer des dossiers dans le système de gestion des dossiers.", "Classer, mettre en forme et retrouver les documents juridiques, en les gardant sécurisés et confidentiels.", "Tenir les registres des contrats, des actes et des signatures.", "Gérer les agendas et les dates clés, et rappeler les délais aux juristes.", "Vérifier et traiter les factures des avocats extérieurs.", "Répondre aux demandes courantes et orienter les demandes de conseil juridique." ], "qualifications": [ "De bonnes compétences administratives et au clavier, acquises par les études ou l'expérience professionnelle.", "Une qualification en administration juridique est utile mais pas indispensable." ], "skills": [ { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "working", "levelNumber": 2 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "awareness", "levelNumber": 1 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "legal-assistant--band-3--legal-administrator.tsv" }, { "id": "legal-assistant", "slug": "assistant-juridique", "title": "Assistant juridique", "band": "4", "summary": "Les assistants juridiques soutiennent les juristes sur divers dossiers, en préparant des documents à partir de modèles, en menant des recherches définies et en gérant les étapes pratiques des contrats et des affaires.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Préparer des accords standard, comme les accords de confidentialité et de partage de données, à partir de modèles approuvés.", "Préparer des dossiers de pièces, des chronologies et des dossiers de signature pour les contrats et les affaires.", "Mener des recherches juridiques définies et en résumer les résultats pour les juristes.", "Rassembler les documents et les preuves des réclamations et des demandes d'information.", "Suivre les dépenses juridiques externes par rapport aux budgets et en rendre compte.", "Former les agents administratifs juridiques aux tâches courantes." ], "qualifications": [ "Une qualification intermédiaire d'assistant juridique ou de parajuriste, ou une expérience équivalente." ], "skills": [ { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "working", "levelNumber": 2 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "awareness", "levelNumber": 1 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 277, "jobEvaluationNotes": "", "selfAssessmentFile": "legal-assistant--band-4--legal-assistant.tsv" }, { "id": "paralegal", "slug": "parajuriste", "title": "Parajuriste", "band": "5", "summary": "Les parajuristes gèrent leur propre portefeuille de dossiers juridiques courants sous la supervision d'un juriste, comme les relectures de contrats standard, les demandes d'information et le soutien aux réclamations.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Relire les accords courants, comme les licences logicielles, les contrats de services et de sous-traitance de données, au regard des normes de l'organisation.", "Gérer un portefeuille de réclamations ou de litiges courants, en préparant les documents et en échangeant avec les avocats extérieurs et les dispositifs d'indemnisation.", "Faire des recherches sur des questions juridiques et rédiger des projets d'avis à faire relire par un juriste.", "Soutenir les réponses aux demandes d'information complexes et aux demandes d'exercice des droits des personnes.", "Tenir à jour les modèles, les précédents et les guides juridiques.", "Coordonner le travail des assistants juridiques et des agents administratifs juridiques." ], "qualifications": [ "Une licence en droit ou une qualification avancée de parajuriste, ou une expérience équivalente." ], "skills": [ { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "working", "levelNumber": 2 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "working", "levelNumber": 2 }, { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "working", "levelNumber": 2 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 364, "jobEvaluationNotes": "L'effort émotionnel est au niveau 2, car l'emploi lit régulièrement des dossiers cliniques et des récits de préjudices dans les réclamations.", "selfAssessmentFile": "legal-assistant--band-5--paralegal.tsv" } ], "sources": [] }, { "id": "legal-adviser", "slug": "juriste", "title": "Juriste", "family": "legal", "summary": "Les juristes sont des professionnels du droit qualifiés qui donnent à l'organisation des conseils juridiques pratiques et exacts et l'aident à gérer le risque juridique. Ils rédigent et négocient des contrats, conseillent en droit des données, de la commande publique, du travail et de la santé et des soins, et gèrent les litiges et les réclamations. Dans une organisation de santé numérique, une grande partie de leur travail porte sur la technologie, comme les licences logicielles, les contrats en nuage et de sous-traitance de données, le partage de données, la propriété intellectuelle des logiciels et des données, et la réglementation des produits de santé numérique.", "healthContext": [ "Les contrats technologiques doivent protéger les données des patients, maintenir les services cliniques en fonctionnement et permettre à l'organisation de quitter un fournisseur en sécurité.", "L'usage des données de santé pour les soins directs, la planification, la recherche et l'IA soulève des questions de protection des données et de devoir de confidentialité qui demandent des conseils attentifs.", "L'achat de technologies avec de l'argent public doit respecter les règles de la commande publique, et les fournisseurs peuvent contester les décisions d'attribution.", "L'organisation peut développer des produits logiciels ou de données, ce qui soulève des questions de propriété intellectuelle, de logiciel libre et d'exploitation commerciale.", "Les réclamations peuvent porter sur des préjudices causés à des patients, y compris lorsque des services numériques y ont contribué, c'est pourquoi les juristes travaillent avec les collègues de la sécurité clinique, des risques et de l'indemnisation." ], "pcfRole": null, "esco": [ "974d4eab-fbee-4c52-b16e-73bdd8c25b53", "fdfce14e-992d-4ff4-9f9d-7a353c75654e" ], "levels": [ { "id": "legal-adviser", "slug": "juriste", "title": "Juriste", "band": "7", "summary": "Les juristes sont des professionnels du droit qualifiés qui donnent des conseils indépendants et gèrent leur propre portefeuille de dossiers dans un ou plusieurs domaines, comme les contrats technologiques, le droit de l'information, la commande publique ou le droit du travail.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Rédiger, relire et négocier des accords, comme les licences logicielles, les services en nuage et les contrats de sous-traitance de données.", "Donner des conseils juridiques clairs et pratiques aux responsables et aux équipes dans vos domaines de pratique.", "Conseiller sur les accords de partage de données, les analyses d'impact relatives à la protection des données et les demandes d'information.", "Conseiller sur les procédures d'achat et les modifications des contrats de technologie et de services.", "Gérer un portefeuille de litiges ou de réclamations, en faisant appel à des avocats extérieurs si nécessaire.", "Encadrer et faire progresser les parajuristes et les assistants juridiques." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, ou une qualification et une expérience équivalentes.", "Une expérience du droit des affaires, des technologies, de l'information ou du droit public." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-research", "slug": "legal-legal-research", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "working", "levelNumber": 2 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "working", "levelNumber": 2 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 512, "jobEvaluationNotes": "Les connaissances sont au niveau 7, car l'emploi exige une qualification juridique professionnelle et une expérience de la pratique. Les ressources financières sont au niveau 2, car les juristes détiennent rarement des budgets. L'effort émotionnel est au niveau 2, car les réclamations et les dossiers de droit du travail comportent souvent des contenus pénibles.", "selfAssessmentFile": "legal-adviser--band-7--legal-adviser.tsv" }, { "id": "senior-legal-adviser", "slug": "juriste-senior", "title": "Juriste senior", "band": "8a", "summary": "Les juristes seniors sont des professionnels expérimentés qui dirigent des dossiers complexes, à fort enjeu ou à haut risque dans un domaine spécialisé, comme les technologies et les données, le droit de l'information, la commande publique, le droit du travail ou les réclamations.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger les accords complexes, comme les grands déploiements de systèmes, les plateformes de données et les partenariats.", "Conseiller la direction sur des questions nouvelles, comme l'IA, l'usage des données pour la recherche et les logiciels dispositifs médicaux.", "Conseiller en droit du travail sur les changements d'effectifs, les prestataires et les litiges du travail.", "Diriger les litiges importants, les contestations de marchés et les relations avec les dispositifs d'indemnisation des fautes médicales.", "Rédiger des modèles, des guides de négociation et des orientations pour l'organisation.", "Gérer et faire progresser les juristes et les parajuristes." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, avec une expérience significative après sa qualification dans une spécialité pertinente." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-employment-law", "slug": "legal-employment-law", "level": "working", "levelNumber": 2 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 551, "jobEvaluationNotes": "Les ressources financières sont au niveau 2, car l'emploi ne détient pas de budget, bien qu'il maîtrise les dépenses d'avocats extérieurs de ses dossiers.", "selfAssessmentFile": "legal-adviser--band-8a--senior-legal-adviser.tsv" }, { "id": "principal-legal-adviser", "slug": "juriste-principal", "title": "Juriste principal", "band": "8b", "summary": "Les juristes principaux sont les principaux experts de l'organisation dans un ou plusieurs domaines du droit, comme les technologies et les données ou le droit de l'information, et dirigent son travail juridique sur les dossiers les plus importants.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le travail juridique des programmes, des contrats et des litiges les plus importants de l'organisation.", "Donner un avis définitif sur des dossiers nouveaux et à haut risque, comme le partage de données à grande échelle, l'IA et l'exploitation commerciale des logiciels et des données de l'organisation.", "Fixer les positions et les normes juridiques de l'organisation dans vos domaines de spécialité.", "Conseiller les directeurs et les comités du conseil d'administration sur le risque juridique.", "Représenter l'organisation auprès des régulateurs, des partenaires et des fournisseurs sur les questions juridiques.", "Diriger une équipe juridique spécialisée et développer sa capacité." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, avec une solide expérience après sa qualification et une expertise reconnue dans une spécialité." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-intellectual-property", "slug": "legal-intellectual-property", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 601, "jobEvaluationNotes": "Les connaissances sont au niveau 8, car l'emploi exige une connaissance juridique experte du droit et des technologies, acquise sur une longue période.", "selfAssessmentFile": "legal-adviser--band-8b--principal-legal-adviser.tsv" } ], "sources": [] }, { "id": "head-of-legal", "slug": "responsable-des-affaires-juridiques", "title": "Responsable des affaires juridiques", "family": "legal", "summary": "Les dirigeants juridiques veillent à ce que l'organisation agisse de façon licite et gère bien son risque juridique. Ils dirigent l'équipe juridique interne, gèrent les conseils juridiques extérieurs et conseillent le conseil d'administration et la direction sur les questions juridiques les plus importantes de l'organisation. Dans une organisation de santé numérique, cela comprend la base légale de l'usage des données de santé, les grands contrats de technologie et de données, la propriété intellectuelle des logiciels et les obligations légales de l'organisation.", "healthContext": [ "L'organisation est un organisme public ou travaille avec eux, c'est pourquoi ses décisions peuvent être contestées et elle doit agir dans les limites de ses compétences.", "L'usage à grande échelle des données de santé et de soins, y compris pour l'IA et la recherche, comporte un risque juridique et de réputation élevé.", "Les grands contrats technologiques sont longs, coûteux et difficiles à quitter, c'est pourquoi leurs clauses façonnent l'organisation pendant des années.", "Les dirigeants juridiques travaillent étroitement avec le conseil d'administration, le délégué à la protection des données et les collègues de la sécurité clinique et de la gouvernance de l'information." ], "pcfRole": null, "esco": [ "974d4eab-fbee-4c52-b16e-73bdd8c25b53", "31854d78-3615-43a4-aa3a-c597ecb20ceb" ], "levels": [ { "id": "deputy-head-of-legal-services", "slug": "responsable-adjoint-des-affaires-juridiques", "title": "Responsable adjoint des affaires juridiques", "band": "8c", "summary": "Les responsables adjoints des affaires juridiques dirigent un grand domaine de la fonction juridique, comme le droit des affaires, des technologies et des données, et remplacent le responsable des affaires juridiques.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger un grand domaine du travail juridique, comme le droit des affaires, des technologies et des données, ou les litiges et le droit du travail.", "Conseiller les directeurs sur les dossiers à haut risque, y compris les grands achats et les programmes de données.", "Gérer le panel d'avocats extérieurs et le budget du conseil juridique externe.", "Fixer les normes, les modèles et la formation juridiques de l'organisation.", "Diriger et faire progresser plusieurs équipes juridiques ou spécialistes.", "Remplacer le responsable des affaires juridiques." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, avec une solide expérience après sa qualification, y compris la direction d'une équipe juridique." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-contract-drafting-and-review", "slug": "legal-contract-drafting-and-review", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-procurement-law", "slug": "legal-procurement-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "practitioner", "levelNumber": 3 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 654, "jobEvaluationNotes": "Les connaissances sont au niveau 8 pour une connaissance experte de plusieurs domaines du droit. Les ressources d'information sont au niveau 5 et non 6, car l'emploi ne gère pas de systèmes d'information à l'échelle de l'organisation.", "selfAssessmentFile": "head-of-legal--band-8c--deputy-head-of-legal-services.tsv" }, { "id": "head-of-legal-services", "slug": "responsable-des-affaires-juridiques", "title": "Responsable des affaires juridiques", "band": "8d", "summary": "Les responsables des affaires juridiques dirigent la fonction juridique de l'organisation, fixent son approche du risque juridique et conseillent la direction et le conseil d'administration.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la fonction juridique interne et le recours aux avocats extérieurs.", "Conseiller la direction et le conseil d'administration sur le risque juridique, les obligations légales et les grandes décisions.", "Fixer l'appétit pour le risque juridique de l'organisation et ses positions sur les questions clés, comme l'usage des données et la contractualisation.", "Diriger le travail juridique sur les dossiers les plus importants, comme les grands litiges, les enquêtes publiques et les partenariats.", "Détenir le budget des services juridiques et démontrer leur efficience.", "Diriger et faire progresser l'équipe juridique et les opérations juridiques." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, avec une solide expérience de haut niveau de la direction de services juridiques." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-litigation-and-disputes", "slug": "legal-litigation-and-disputes", "level": "expert", "levelNumber": 4 }, { "id": "legal-legal-administration", "slug": "legal-legal-administration", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 685, "jobEvaluationNotes": "Les ressources financières sont au niveau 4, car l'emploi détient le budget des services juridiques et non les budgets de plusieurs services.", "selfAssessmentFile": "head-of-legal--band-8d--head-of-legal-services.tsv" }, { "id": "general-counsel", "slug": "directeur-juridique", "title": "Directeur juridique", "band": "9", "summary": "Les directeurs juridiques sont les juristes de plus haut niveau de l'organisation, avec la responsabilité institutionnelle des services juridiques et du risque juridique, et dirigent souvent aussi la gouvernance d'entreprise en tant que secrétaires du conseil d'administration.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Porter la responsabilité institutionnelle des affaires juridiques et du risque juridique de l'organisation.", "Conseiller le conseil d'administration et sa présidence sur les compétences, les obligations et la gouvernance de l'organisation.", "Veiller à ce que les grandes stratégies, les partenariats et les programmes de données soient licites.", "Diriger la réponse aux menaces juridiques les plus graves, comme les recours juridictionnels et les actions des régulateurs.", "Diriger les services juridiques, et souvent la gouvernance d'entreprise et le secrétariat du conseil d'administration.", "Représenter l'organisation auprès des régulateurs, des partenaires et des organismes publics." ], "qualifications": [ "Un professionnel du droit qualifié et habilité à exercer, avec une solide expérience au niveau de la direction générale ou du conseil d'administration." ], "skills": [ { "id": "legal-legal-advice", "slug": "legal-legal-advice", "level": "expert", "levelNumber": 4 }, { "id": "legal-health-and-care-law", "slug": "legal-health-and-care-law", "level": "expert", "levelNumber": 4 }, { "id": "legal-information-and-data-law", "slug": "legal-information-and-data-law", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "4", "people": "5", "information-resources": "6", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 733, "jobEvaluationNotes": "Les ressources financières sont au niveau 4, car l'emploi détient le budget des services juridiques et de gouvernance, et non les finances de l'organisation.", "selfAssessmentFile": "head-of-legal--band-9--general-counsel.tsv" } ], "sources": [] }, { "id": "hr-officer", "slug": "chargé-des-ressources-humaines", "title": "Chargé des ressources humaines", "family": "human-resources", "summary": "Les chargés et les conseillers RH assurent les services RH essentiels de l'organisation, des contrats, des entrées et des changements aux conseils sur les politiques RH et au soutien des responsables dans les dossiers de relations sociales. Ils tiennent les dossiers du personnel exacts et confidentiels, aident les responsables à traiter le personnel de façon équitable et licite, et soutiennent les personnes qui font fonctionner des services numériques et cliniques qui ne ferment jamais.", "healthContext": [ "De nombreux membres du personnel travaillent dans des services ouverts 24 heures sur 24, c'est pourquoi les équipes RH conseillent sur les horaires postés, les astreintes, les temps de repos et le temps de travail.", "Certains dossiers sont liés à des incidents de sécurité des patients, à des préoccupations de protection des personnes vulnérables ou à l'inscription professionnelle, c'est pourquoi le personnel RH travaille étroitement avec les responsables cliniques et suit le bon processus pour chacun.", "Le personnel du numérique, des données et de la technologie est rare, c'est pourquoi des processus RH équitables et rapides, des contrats aux demandes de travail flexible, aident l'organisation à garder ses talents.", "Les dossiers RH sont des données personnelles très confidentielles, dont certaines comportent des informations de santé, c'est pourquoi le personnel RH applique chaque jour les règles de gouvernance de l'information.", "Dans cette référence, le personnel est rémunéré selon une grille par bandes avec évaluation des emplois, c'est pourquoi le personnel RH explique le fonctionnement des bandes, des échelons et des indemnités." ], "pcfRole": null, "esco": [ "d8ed1703-9c03-4ea0-83cc-b6169bc54ffd", "d3e32e5e-7f24-48e3-b939-e4f800eb62fb" ], "levels": [ { "id": "hr-assistant", "slug": "assistant-rh", "title": "Assistant RH", "band": "3", "summary": "Apporte un soutien administratif exact tout au long du cycle de vie de l'emploi, selon des procédures et des normes de service établies, avec un chargé ou un conseiller RH à proximité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Préparer les contrats, les lettres d'offre et les avenants à partir de modèles standard.", "Saisir les entrées, les changements et les sorties dans le système RH et de paie avant les échéances de paie.", "Répondre aux questions courantes du personnel et des responsables par téléphone, par courriel et par l'assistance RH.", "Prendre des notes lors des réunions formelles, comme les entretiens d'assiduité et de réclamation, et tenir en ordre les dossiers.", "Garder les dossiers et les fichiers du personnel confidentiels, exacts et conformes aux règles de conservation." ], "qualifications": [ "Une qualification de niveau 2 ou 3, un apprentissage en gestion administrative ou une expérience équivalente.", "Une expérience d'un travail administratif exact sur des informations confidentielles." ], "skills": [ { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "awareness", "levelNumber": 1 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "awareness", "levelNumber": 1 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 229, "jobEvaluationNotes": "Les personnes sont au niveau 2, car l'emploi donne des informations et des conseils RH de base au personnel et aux responsables ; l'effort émotionnel est au niveau 2 pour l'exposition indirecte à des contenus pénibles lors de la prise de notes et du classement des dossiers.", "selfAssessmentFile": "hr-officer--band-3--hr-assistant.tsv" }, { "id": "hr-officer", "slug": "chargé-des-ressources-humaines", "title": "Chargé des ressources humaines", "band": "4", "summary": "Gère l'administration RH d'un groupe de services et donne aux responsables un premier niveau de conseil sur les politiques RH, en vérifiant le travail des assistants RH.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les entrées, les changements et les sorties d'un groupe de services, en résolvant les cas inhabituels ou complexes.", "Conseiller les responsables sur les questions de politique courantes, comme les congés annuels, le travail flexible et les seuils d'assiduité.", "Vérifier le travail des assistants RH et les former aux processus et au système RH.", "Produire pour les responsables des rapports d'effectifs standard, comme l'absentéisme et la rotation du personnel.", "Soutenir les conseillers RH dans les dossiers de relations sociales en préparant les pièces et en organisant les entretiens.", "Proposer des améliorations des processus, des modèles et des guides en libre-service RH." ], "qualifications": [ "Une qualification de niveau 3 en RH ou en gestion, ou une expérience équivalente.", "Une expérience de l'administration RH, y compris les systèmes RH et de paie." ], "skills": [ { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 276, "jobEvaluationNotes": "", "selfAssessmentFile": "hr-officer--band-4--hr-officer.tsv" }, { "id": "hr-adviser", "slug": "conseiller-rh", "title": "Conseiller RH", "band": "5", "summary": "Donne des conseils RH professionnels aux responsables d'un groupe de services et gère un portefeuille de dossiers de relations sociales, selon des politiques définies et avec un conseiller RH senior disponible pour les cas complexes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conseiller les responsables sur les dossiers de conduite, d'insuffisance professionnelle, d'assiduité, de réclamation et de dignité au travail, de la première préoccupation à l'issue.", "Soutenir les entretiens formels, en conseillant l'instance sur la politique, la procédure et des issues équitables.", "Conseiller sur les aménagements raisonnables, le travail flexible et les orientations vers la santé au travail.", "Conseiller les responsables sur les règles de temps de travail, d'astreinte et de planning des services ouverts 24 heures sur 24.", "Soutenir de petits changements organisationnels, comme des changements d'horaires de travail, y compris la consultation du personnel.", "Former les responsables aux politiques RH et à leur application." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau intermédiaire, ou une expérience équivalente.", "Une expérience du conseil aux responsables sur les dossiers de relations sociales." ], "skills": [ { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "health-safety-wellbeing", "slug": "health-safety-wellbeing", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 345, "jobEvaluationNotes": "Les personnes sont au niveau 3, car l'emploi donne des conseils RH essentiels comme tâche principale ; l'effort émotionnel est au niveau 3, car l'emploi traite souvent des dossiers de relations sociales pénibles, comme des accusations, des problèmes de santé et du personnel en crise.", "selfAssessmentFile": "hr-officer--band-5--hr-adviser.tsv" }, { "id": "senior-hr-adviser", "slug": "conseiller-rh-senior", "title": "Conseiller RH senior", "band": "6", "summary": "Dirige le conseil RH d'une direction, traite les dossiers les plus complexes et les plus sensibles et soutient les conseillers RH, avec une large liberté dans le cadre des politiques RH de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les dossiers de relations sociales complexes et à haut risque, y compris ceux liés à des incidents de sécurité des patients ou à la protection des personnes vulnérables.", "Diriger ou commander des enquêtes et accompagner les responsables qui enquêtent.", "Diriger le changement organisationnel d'un service, comme une restructuration ou un nouveau planning d'astreintes, y compris la consultation formelle.", "Conseiller sur la bande des postes nouveaux et modifiés et siéger dans les comités d'évaluation des emplois.", "Analyser les données de dossiers et d'effectifs de la direction et recommander des actions sur les tendances.", "Rédiger et revoir les politiques RH, avec les représentants du personnel.", "Encadrer et faire progresser les conseillers RH." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau intermédiaire ou avancé, ou une expérience équivalente.", "Une expérience significative de la gestion de dossiers de relations sociales complexes et de changements organisationnels." ], "skills": [ { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "2", "patient-care": "1", "policy": "3", "financial-resources": "1", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 416, "jobEvaluationNotes": "L'effort émotionnel est au niveau 3 pour l'exposition fréquente à des dossiers pénibles ; les personnes sont au niveau 3 pour les conseils RH essentiels et l'encadrement des conseillers RH.", "selfAssessmentFile": "hr-officer--band-6--senior-hr-adviser.tsv" } ], "sources": [] }, { "id": "recruitment-officer", "slug": "chargé-de-recrutement", "title": "Chargé de recrutement", "family": "human-resources", "summary": "Les chargés de recrutement pilotent le service de recrutement de l'organisation, en aidant les responsables à attirer, évaluer et nommer les bonnes personnes rapidement, équitablement et en sécurité. Dans une organisation de santé numérique, ils sont en concurrence avec d'autres secteurs pour des compétences rares en numérique, en données et en technologie, c'est pourquoi ils associent des processus efficaces à un sourcing actif, une marque employeur forte et un bon usage des référentiels de compétences.", "healthContext": [ "Les spécialistes du numérique, des données et de la technologie sont rares et souvent mieux payés ailleurs, c'est pourquoi les recruteurs mettent en avant le sens du travail, le travail flexible et les parcours de carrière, et pas seulement la rémunération.", "Les postes qui accèdent aux dossiers des patients ou travaillent avec des patients demandent des vérifications préalables à l'embauche, comme l'identité, le droit au travail, les références, la vérification du casier judiciaire lorsque le poste l'exige, l'aptitude médicale et l'inscription professionnelle.", "Les postes vacants dans des services ouverts jour et nuit peuvent toucher la prise en charge des patients, c'est pourquoi les recruteurs donnent la priorité aux postes critiques et suivent les délais de recrutement.", "Un recrutement équitable et inclusif aide les effectifs à refléter les patients et les communautés qu'ils servent.", "Les recruteurs utilisent les profils de rôle et les compétences de cette référence pour rédiger des annonces et des fiches de poste cohérentes et concevoir des évaluations équitables." ], "pcfRole": null, "esco": [ "068370e0-9c27-4814-87d0-44fbb3140815" ], "levels": [ { "id": "recruitment-assistant", "slug": "assistant-de-recrutement", "title": "Assistant de recrutement", "band": "3", "summary": "Apporte un soutien administratif exact aux campagnes de recrutement et aux vérifications préalables à l'embauche, selon des procédures établies et avec un chargé de recrutement à proximité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Publier les annonces et gérer les postes vacants dans le logiciel de suivi des candidatures.", "Organiser les entretiens et les évaluations et envoyer la correspondance aux candidats.", "Effectuer les vérifications préalables à l'embauche, comme l'identité, le droit au travail et les références, et relancer les éléments manquants.", "Répondre par téléphone et par courriel aux questions courantes des candidats et des responsables.", "Tenir les dossiers de recrutement exacts, confidentiels et conformes aux règles de conservation." ], "qualifications": [ "Une qualification de niveau 2 ou 3, un apprentissage en gestion administrative ou une expérience équivalente.", "Une expérience d'un travail administratif exact et de l'accueil du public." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "awareness", "levelNumber": 1 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "Les personnes sont au niveau 2, car l'emploi fournit des informations et des services RH de base aux responsables et aux candidats.", "selfAssessmentFile": "recruitment-officer--band-3--recruitment-assistant.tsv" }, { "id": "recruitment-officer", "slug": "chargé-de-recrutement", "title": "Chargé de recrutement", "band": "4", "summary": "Conduit de bout en bout les campagnes de recrutement d'un groupe de services, en conseillant les responsables sur le processus et en vérifiant le travail des assistants de recrutement.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conduire les campagnes de recrutement de l'approbation du poste à la date de prise de fonction, en tenant informés les responsables et les candidats.", "Conseiller les responsables sur les annonces, la présélection, les entretiens et une sélection équitable.", "Faire des offres conditionnelles, convenir des dates de prise de fonction et résoudre les problèmes des vérifications préalables à l'embauche.", "Planifier des événements de recrutement et des campagnes de masse, comme pour les apprentis ou les nouveaux services.", "Rendre compte des délais de recrutement et de l'avancement des campagnes, et proposer des améliorations.", "Vérifier le travail des assistants de recrutement et les former au système." ], "qualifications": [ "Une qualification de niveau 3 en RH ou en gestion, ou une expérience équivalente.", "Une expérience de la conduite de campagnes de recrutement et des logiciels de suivi des candidatures." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "1", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 282, "jobEvaluationNotes": "La planification est au niveau 3, car l'emploi planifie en même temps plusieurs campagnes et événements et les ajuste selon l'évolution des postes vacants et de la disponibilité des candidats.", "selfAssessmentFile": "recruitment-officer--band-4--recruitment-officer.tsv" }, { "id": "digital-talent-partner", "slug": "partenaire-talents-numériques", "title": "Partenaire talents numériques", "band": "5", "summary": "Travaille avec les responsables du numérique, des données et de la technologie pour attirer et nommer des spécialistes rares, par le sourcing actif, les viviers de talents et une évaluation équitable fondée sur les compétences. Appelé aussi chargé de recrutement senior.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Travailler en partenariat avec les responsables qui recrutent dans les équipes numériques, données et technologie pour planifier les recrutements et convenir des attentes pour chaque poste.", "Sourcer directement des candidats par les réseaux professionnels, les communautés et les viviers de talents.", "Rédiger des annonces et des fiches de poste à partir des profils de rôle et des compétences de cette référence et du UK GDaD PCF.", "Concevoir avec les responsables qui recrutent des évaluations fondées sur les compétences, comme des exercices techniques et des revues de portfolio.", "Utiliser les données de rémunération et de marché pour conseiller sur les postes difficiles à pourvoir et les salaires d'entrée dans le respect des règles de rémunération.", "Développer les filières d'entrée dans la carrière, comme l'apprentissage numérique et les programmes pour jeunes diplômés.", "Gérer le budget des cabinets et de la publicité de recrutement des campagnes que vous conduisez." ], "qualifications": [ "Une qualification reconnue en RH ou en recrutement, ou une expérience équivalente.", "Une expérience du recrutement de postes spécialisés, idéalement dans le numérique, les données ou la technologie." ], "skills": [ { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "working", "levelNumber": 2 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 350, "jobEvaluationNotes": "Les ressources d'information sont au niveau 4, car l'emploi adapte les rapports et les fiches des viviers de talents dans le logiciel de suivi des candidatures comme tâche importante.", "selfAssessmentFile": "recruitment-officer--band-5--digital-talent-partner.tsv" }, { "id": "recruitment-manager", "slug": "responsable-du-recrutement", "title": "Responsable du recrutement", "band": "6", "summary": "Gère le service et l'équipe de recrutement, fixe ses normes et dirige les améliorations de rapidité, de qualité, d'expérience des candidats et d'inclusion.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'équipe et le service de recrutement, en fixant les priorités et les normes de service.", "Diriger les améliorations du processus de recrutement et du logiciel de suivi des candidatures, y compris l'automatisation et le libre-service.", "Analyser les données de recrutement, comme les délais, l'acceptation des offres et la diversité à chaque étape, et agir en conséquence.", "Façonner la marque employeur et le marketing du recrutement avec l'équipe de communication.", "Gérer le recours aux cabinets de recrutement et le budget du recrutement.", "Veiller à ce que le recrutement respecte le droit du travail, les règles de recrutement sûr et les politiques de l'organisation." ], "qualifications": [ "Une qualification professionnelle reconnue en RH ou en recrutement, ou une expérience équivalente.", "Une expérience de la gestion d'une équipe ou d'un service de recrutement." ], "skills": [ { "id": "hr-recruitment-and-selection", "slug": "hr-recruitment-and-selection", "level": "expert", "levelNumber": 4 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 430, "jobEvaluationNotes": "", "selfAssessmentFile": "recruitment-officer--band-6--recruitment-manager.tsv" } ], "sources": [] }, { "id": "hr-business-partner", "slug": "partenaire-rh", "title": "Partenaire RH", "family": "human-resources", "summary": "Les partenaires RH travaillent aux côtés des dirigeants des directions pour que l'organisation dispose des personnes, des compétences, des structures et de la culture nécessaires pour fournir ses services. Ils traduisent la stratégie RH en plans pour chaque direction, conduisent le changement organisationnel et donnent des conseils de haut niveau sur les questions humaines les plus complexes. Dans une organisation de santé numérique, il s'agit pour beaucoup de développer et de garder les capacités en numérique, en données et en technologie.", "healthContext": [ "Les compétences en numérique, en données et en technologie sont rares, c'est pourquoi les partenaires RH dirigent des plans d'effectifs qui combinent recrutement, apprentissage, reconversion et fidélisation, et utilisent des référentiels de compétences comme cette référence pour l'analyse des écarts.", "De nombreux services fonctionnent jour et nuit, c'est pourquoi les changements de plannings, d'astreintes et de modèles de service demandent une consultation soigneuse et une attention au bien-être du personnel et à des effectifs sûrs.", "Les postes numériques sont souvent nouveaux ou évoluent vite, c'est pourquoi les partenaires RH veillent à ce que les fiches de poste soient évaluées de façon cohérente et classées équitablement par rapport à des postes similaires.", "Le changement organisationnel touche souvent le personnel clinique et soignant autant que les équipes numériques, c'est pourquoi les partenaires RH travaillent avec les responsables cliniques et les représentants du personnel.", "Les risques humains, comme la dépendance à des prestataires ou à un petit nombre d'experts, peuvent devenir des risques pour les services aux patients." ], "pcfRole": null, "esco": [ "f605bcd2-90b6-45a0-a558-d05016d68a77", "d3e32e5e-7f24-48e3-b939-e4f800eb62fb" ], "levels": [ { "id": "hr-business-partner", "slug": "partenaire-rh", "title": "Partenaire RH", "band": "7", "summary": "Est le conseiller RH de haut niveau de l'équipe de direction d'une direction, et dirige son plan RH, le changement organisationnel et les relations sociales complexes, dans le cadre de la stratégie RH de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conseiller l'équipe de direction de la direction sur les risques, les priorités et les plans RH.", "Diriger le plan d'effectifs de la direction, en utilisant l'analyse des écarts de compétences au regard de cette référence pour planifier le recrutement, le développement et les nouveaux postes.", "Conduire le changement organisationnel, comme les restructurations et les nouveaux modèles de service, de l'étude d'opportunité à la consultation formelle et à la mise en œuvre.", "Superviser les dossiers de relations sociales complexes et à haut risque et conseiller la direction et les instances.", "Utiliser les données d'effectifs, comme la rotation, les postes vacants, les dépenses d'intérim et les résultats de l'enquête auprès du personnel, pour challenger et soutenir les dirigeants.", "Conseiller sur la bande et la rémunération des postes nouveaux et en évolution, y compris les primes d'attractivité et de fidélisation.", "Diriger et faire progresser les conseillers RH qui soutiennent la direction." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau avancé, ou une expérience équivalente.", "Une expérience significative du conseil aux dirigeants et de la conduite du changement organisationnel." ], "skills": [ { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 473, "jobEvaluationNotes": "Les personnes sont au niveau 4, car l'emploi fournit toute la gamme des services RH à une direction ; les politiques sont au niveau 4, car il élabore des pratiques RH pour plusieurs services ; l'effort émotionnel est au niveau 3 pour l'exposition fréquente à des dossiers pénibles et au changement.", "selfAssessmentFile": "hr-business-partner--band-7--hr-business-partner.tsv" }, { "id": "senior-hr-business-partner", "slug": "partenaire-rh-senior", "title": "Partenaire RH senior", "band": "8a", "summary": "Est le partenaire RH de plusieurs directions, ou des plus grandes et des plus complexes, comme celle du numérique et de la technologie, et dirige des programmes RH à l'échelle de l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conseiller les dirigeants de plusieurs directions sur la stratégie RH, les risques et la conception organisationnelle.", "Conduire des changements organisationnels importants ou sensibles, y compris des transferts de services et des changements de l'organisation du travail en continu.", "Diriger un programme RH à l'échelle de l'organisation, comme un cadre de carrières numériques ou un plan de fidélisation des compétences rares.", "Traiter avec les conseillers juridiques les dossiers les plus sensibles, comme ceux qui concernent des cadres dirigeants ou présentent un risque contentieux.", "Façonner les politiques RH et les soumettre à la consultation des représentants du personnel.", "Diriger, accompagner et faire progresser les partenaires et les conseillers RH." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau avancé, ou un master en RH ou dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de partenaire RH de haut niveau." ], "skills": [ { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 544, "jobEvaluationNotes": "", "selfAssessmentFile": "hr-business-partner--band-8a--senior-hr-business-partner.tsv" }, { "id": "head-of-hr-business-partnering", "slug": "responsable-des-partenaires-rh", "title": "Responsable des partenaires RH", "band": "8b", "summary": "Dirige le service des partenaires RH dans toute l'organisation et veille à ce que chaque direction dispose d'un plan RH qui mette en œuvre la stratégie RH.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger et gérer les équipes des partenaires RH et des conseillers RH.", "Veiller à ce que chaque direction dispose d'un plan d'effectifs et RH relié à ses plans de service et financiers.", "Diriger l'approche de l'organisation en matière de changement organisationnel, de consultation et de dialogue social avec les représentants du personnel.", "Rendre compte aux comités de direction des risques RH et de la performance des effectifs.", "Détenir le budget du service des partenaires RH.", "Travailler avec les responsables du recrutement, de la formation et du développement organisationnel pour fournir des services RH coordonnés." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau avancé, ou un master en RH ou dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction d'équipes RH et du changement organisationnel." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 592, "jobEvaluationNotes": "Les personnes sont au niveau 5, car l'emploi gère une grande partie des RH de toute l'organisation.", "selfAssessmentFile": "hr-business-partner--band-8b--head-of-hr-business-partnering.tsv" } ], "sources": [] }, { "id": "learning-and-development-specialist", "slug": "spécialiste-de-la-formation-et-du-développement", "title": "Spécialiste de la formation et du développement", "family": "human-resources", "summary": "Les spécialistes de la formation et du développement aident le personnel à acquérir les compétences nécessaires pour dispenser des soins sûrs, modernes et soutenus par le numérique. Ils analysent les besoins de formation, conçoivent et animent des formations en présentiel et en ligne, gèrent le système de gestion de la formation et construisent des parcours de carrière. Dans une organisation de santé numérique, une grande part de leur travail consiste à développer les compétences en numérique, en données et en technologie, à la fois des spécialistes et de l'ensemble du personnel.", "healthContext": [ "Le personnel clinique et soignant a besoin d'être formé aux nouveaux systèmes cliniques avant leur mise en service, souvent sur plusieurs équipes et sites, c'est pourquoi la formation est planifiée en fonction de services ouverts jour et nuit.", "Certaines formations sont obligatoires, comme la gouvernance de l'information, la sensibilisation à la cybersécurité et la protection des personnes vulnérables, et leur suivi est présenté au conseil d'administration.", "Développer en interne les compétences numériques rares, par l'apprentissage, la reconversion et les parcours de carrière, est souvent plus rapide et moins coûteux que les recruter.", "Les référentiels de compétences comme cette référence, le UK GDaD PCF et ESCO offrent un langage commun pour l'analyse des écarts de compétences et les plans de développement.", "La formation doit être accessible au personnel quels que soient ses besoins, ses horaires et son aisance avec le numérique." ], "pcfRole": null, "esco": [ "0ba06640-e0ac-4911-9e43-289a8e41651e", "a14e96a7-6c4d-4d69-8c6f-7ccadf77bac5" ], "levels": [ { "id": "learning-and-development-coordinator", "slug": "coordinateur-de-la-formation-et-du-développement", "title": "Coordinateur de la formation et du développement", "band": "4", "summary": "Coordonne l'offre de formation de l'organisation, en gérant les inscriptions, le système de gestion de la formation et les registres de formation, et soutient l'animation des formations.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Programmer les formations, réserver les salles et les formateurs, et gérer les inscriptions et les listes d'attente.", "Tenir à jour les formations, les inscriptions et les attestations dans le système de gestion de la formation.", "Produire pour les responsables des rapports sur le suivi des formations obligatoires.", "Répondre aux questions du personnel et des responsables sur l'offre de formation.", "Soutenir les formateurs pendant les sessions, y compris la préparation des classes virtuelles et le recueil des retours.", "Gérer administrativement les inscriptions et les bilans des apprentis avec les organismes de formation." ], "qualifications": [ "Une qualification de niveau 3, un apprentissage en formation et développement ou une expérience équivalente.", "Une expérience administrative et de l'usage d'un système de gestion de la formation ou équivalent." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "working", "levelNumber": 2 }, { "id": "hr-hr-administration", "slug": "hr-hr-administration", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 289, "jobEvaluationNotes": "", "selfAssessmentFile": "learning-and-development-specialist--band-4--learning-and-development-coordinator.tsv" }, { "id": "learning-and-development-officer", "slug": "chargé-de-formation-et-de-développement", "title": "Chargé de formation et de développement", "band": "5", "summary": "Conçoit et anime des formations pour divers groupes de personnel, y compris les compétences numériques et la formation aux systèmes, et en évalue l'effet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Animer des formations en présentiel et en ligne, comme l'intégration, les compétences numériques et les bases du management.", "Créer des modules d'e-learning et des guides courts dans le système de gestion de la formation, en les rendant accessibles.", "Travailler avec les équipes numériques pour planifier et dispenser la formation aux nouveaux systèmes cliniques et de gestion avant leur mise en service.", "Aider les responsables à identifier les besoins de formation de leur équipe et à planifier son développement.", "Évaluer les formations et les améliorer à partir des retours et des résultats.", "Coordonner l'apprentissage, avec les organismes de formation, les apprentis et les responsables." ], "qualifications": [ "Une qualification reconnue en formation et développement ou de formateur, ou une expérience équivalente.", "Une expérience de la conception et de l'animation de formations pour adultes, en présentiel et en ligne." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "working", "levelNumber": 2 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "Les personnes sont au niveau 3, car l'emploi dispense des formations de base comme tâche principale ; la recherche est au niveau 2, car il évalue régulièrement les formations.", "selfAssessmentFile": "learning-and-development-specialist--band-5--learning-and-development-officer.tsv" }, { "id": "learning-and-development-specialist", "slug": "spécialiste-de-la-formation-et-du-développement", "title": "Spécialiste de la formation et du développement", "band": "6", "summary": "Dirige l'analyse, la conception et l'évaluation des programmes de formation d'un domaine important, comme le leadership, les compétences numériques ou la formation aux systèmes, avec une large liberté dans le cadre de la stratégie de formation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Analyser les besoins de formation d'un groupe de personnel ou d'une profession, à l'aide d'une analyse des écarts de compétences au regard de cette référence.", "Concevoir des programmes de formation mixtes aux objectifs clairs, de l'e-learning à l'accompagnement et à la pratique en situation de travail.", "Concevoir les stratégies de formation des grands changements de systèmes cliniques, y compris les réseaux de super-utilisateurs.", "Évaluer l'effet de la formation sur les compétences, la performance et les services, et en rendre compte.", "Commander les prestations des organismes de formation externes et en garantir la qualité.", "Accompagner et faire progresser les chargés de formation et de développement." ], "qualifications": [ "Une qualification reconnue en formation et développement de niveau intermédiaire ou avancé, ou une expérience équivalente.", "Une expérience significative de la conception et de l'évaluation de programmes de formation." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "working", "levelNumber": 2 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 429, "jobEvaluationNotes": "Les personnes sont au niveau 4, car la conception de programmes de formation est la tâche principale.", "selfAssessmentFile": "learning-and-development-specialist--band-6--learning-and-development-specialist.tsv" }, { "id": "digital-skills-lead", "slug": "responsable-des-compétences-numériques", "title": "Responsable des compétences numériques", "band": "7", "summary": "Dirige le programme de l'organisation pour développer les compétences en numérique, en données et en technologie, des professions spécialisées et de l'ensemble du personnel, en utilisant des référentiels de compétences pour planifier les carrières et combler les écarts.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le programme de compétences numériques, y compris la culture numérique de tout le personnel et le développement des professions du numérique, des données et de la technologie.", "Mener l'analyse des écarts de compétences des équipes numériques à partir des profils de rôle et des compétences de cette référence, et en rendre compte.", "Concevoir des parcours de carrière de l'apprentissage aux postes de haut niveau, reliés aux bandes et à l'évaluation des emplois.", "Nouer des partenariats avec les universités, les écoles et les organismes de formation, et utiliser pleinement le financement de l'apprentissage.", "Gérer le budget des compétences numériques et évaluer le retour sur investissement.", "Diriger une petite équipe de formation et de développement." ], "qualifications": [ "Une qualification reconnue en formation et développement de niveau avancé, ou une expérience équivalente.", "Une expérience significative de la construction de programmes de compétences, idéalement dans le numérique, les données ou la technologie." ], "skills": [ { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "expert", "levelNumber": 4 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "working", "levelNumber": 2 }, { "id": "hr-talent-attraction", "slug": "hr-talent-attraction", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 476, "jobEvaluationNotes": "", "selfAssessmentFile": "learning-and-development-specialist--band-7--digital-skills-lead.tsv" }, { "id": "head-of-learning", "slug": "responsable-de-la-formation", "title": "Responsable de la formation", "band": "8a", "summary": "Dirige la formation et le développement dans toute l'organisation, en fixant la stratégie de formation et en gérant l'équipe, le budget et les systèmes de formation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie de formation de l'organisation, reliée à la stratégie RH et au plan d'effectifs.", "Diriger et gérer l'équipe de formation et de développement et ses services, y compris les formations obligatoires et le système de gestion de la formation.", "Détenir le budget de la formation, y compris les fonds de l'apprentissage et les dépenses de formation externe.", "Rendre compte aux comités de direction de l'activité, du suivi et de l'impact de la formation.", "Diriger les programmes de développement du leadership et du management avec les collègues du développement organisationnel.", "Veiller à ce que la formation soit accessible, inclusive et disponible pour le personnel de toutes les équipes." ], "qualifications": [ "Une qualification professionnelle reconnue en formation et développement ou en RH de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de services de formation." ], "skills": [ { "id": "hr-learning-design-and-delivery", "slug": "hr-learning-design-and-delivery", "level": "expert", "levelNumber": 4 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "3", "people": "5", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 560, "jobEvaluationNotes": "Les personnes sont au niveau 5, car l'emploi gère la formation de toute l'organisation.", "selfAssessmentFile": "learning-and-development-specialist--band-8a--head-of-learning.tsv" } ], "sources": [] }, { "id": "head-of-people", "slug": "responsable-du-personnel", "title": "Responsable du personnel", "family": "human-resources", "summary": "Le responsable du personnel et l'équipe de direction RH fixent la stratégie RH de l'organisation et dirigent ses fonctions de ressources humaines, de recrutement, de formation, de développement organisationnel et d'effectifs. Ils conseillent le conseil d'administration sur la culture, les effectifs et le risque lié à l'emploi, et veillent à ce que l'organisation puisse attirer, développer et garder les personnes dont elle a besoin pour fournir des services de santé numérique sûrs.", "healthContext": [ "L'organisation est en concurrence avec d'autres secteurs pour des talents rares en numérique, en données et en technologie, c'est pourquoi les dirigeants RH concilient règles de rémunération et évaluation des emplois avec le travail flexible, les parcours de carrière et un sens fort du travail.", "Les services ouverts jour et nuit dépendent d'effectifs sûrs, de plannings soutenables et du bien-être du personnel, que le conseil d'administration attend des dirigeants RH qu'ils suivent et améliorent.", "La culture influe sur la sécurité des patients, c'est pourquoi les dirigeants RH relient l'expérience du personnel, la liberté de parole et l'inclusion à la qualité des soins.", "Les plans d'effectifs sont élaborés avec les partenaires de tout le système de santé et de soins, et le personnel peut passer d'une organisation à l'autre quand les services changent.", "Une rémunération par bandes avec évaluation des emplois signifie que les postes numériques nouveaux et en évolution doivent être évalués de façon cohérente, et que les décisions de rémunération doivent résister à l'examen de l'égalité salariale." ], "pcfRole": null, "esco": [ "f605bcd2-90b6-45a0-a558-d05016d68a77" ], "levels": [ { "id": "head-of-hr", "slug": "responsable-des-ressources-humaines", "title": "Responsable des ressources humaines", "band": "8c", "summary": "Dirige une grande partie de la fonction RH, comme les opérations RH, les relations sociales et les partenaires RH, et fixe ses normes. Appelé aussi directeur adjoint du personnel.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger les opérations RH, les partenaires RH et les relations sociales, en encadrant plusieurs chefs d'équipe.", "Fixer les politiques RH et l'approche de l'organisation en matière de droit du travail et de risque.", "Diriger le dialogue social et les négociations avec les représentants du personnel.", "Superviser les dossiers les plus graves, y compris ceux qui concernent des cadres dirigeants ou des contentieux.", "Diriger le reporting sur les effectifs aux comités, y compris les rapports sur l'égalité et les écarts de rémunération.", "Détenir le budget des services RH que vous dirigez et améliorer leur efficience." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau avancé, ou un master en RH ou dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de services RH à haut niveau." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "hr-employee-relations", "slug": "hr-employee-relations", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-change", "slug": "hr-organisational-change", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-information", "slug": "hr-workforce-information", "level": "practitioner", "levelNumber": 3 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 637, "jobEvaluationNotes": "La communication est au niveau 6 pour la négociation de sujets très conflictuels avec les représentants du personnel ; l'effort émotionnel est au niveau 3 pour l'exposition fréquente à des dossiers graves de relations sociales.", "selfAssessmentFile": "head-of-people--band-8c--head-of-hr.tsv" }, { "id": "deputy-director-of-people", "slug": "directeur-adjoint-des-ressources-humaines", "title": "Directeur adjoint des ressources humaines", "band": "8d", "summary": "Remplace le directeur des ressources humaines et dirige plusieurs fonctions RH, comme la planification des effectifs, la formation, le développement organisationnel et la rémunération, dans toute l'organisation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Remplacer le directeur des ressources humaines, y compris dans les comités du conseil d'administration.", "Diriger la planification des effectifs, la formation, le développement organisationnel et la rémunération dans toute l'organisation.", "Diriger le plan d'effectifs du numérique, des données et de la technologie, en utilisant l'analyse des écarts de compétences pour fixer les priorités de recrutement, de développement et de fidélisation.", "Diriger la stratégie de rémunération, l'évaluation des emplois et l'assurance de l'égalité salariale de l'organisation dans le cadre de rémunération convenu.", "Diriger les programmes de culture, d'engagement et d'inclusion et mesurer leur effet.", "Détenir les budgets de plusieurs services RH et diriger leur amélioration." ], "qualifications": [ "Une qualification professionnelle reconnue en RH de niveau avancé, ou un master en RH ou dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de plusieurs fonctions RH." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "expert", "levelNumber": 4 }, { "id": "hr-reward-and-job-evaluation", "slug": "hr-reward-and-job-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "hr-skills-frameworks-and-career-pathways", "slug": "hr-skills-frameworks-and-career-pathways", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:capability-building-for-digital-data-and-technology", "slug": "pcf-capability-building-for-digital-data-and-technology", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "4", "people": "5", "information-resources": "4", "research": "1", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 681, "jobEvaluationNotes": "", "selfAssessmentFile": "head-of-people--band-8d--deputy-director-of-people.tsv" }, { "id": "director-of-people", "slug": "directeur-des-ressources-humaines", "title": "Directeur des ressources humaines", "band": "9", "summary": "Est le dirigeant exécutif chargé du personnel, de la culture et des effectifs, qui rend compte au directeur général et au conseil d'administration de la stratégie RH et de toute la fonction RH.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie RH et la culture de l'organisation, et diriger la fonction RH.", "Conseiller le conseil d'administration sur les effectifs, la culture, le risque lié à l'emploi et l'effet de la stratégie sur le personnel.", "Diriger, avec le directeur du numérique, la réponse de l'organisation à la rareté des compétences numériques et en données.", "Veiller à ce que l'organisation respecte ses obligations légales d'employeur, y compris l'égalité et la santé et la sécurité au travail.", "Représenter l'organisation sur les questions RH auprès des partenaires de santé et de soins, des régulateurs et des représentants du personnel.", "Détenir le budget de la direction des ressources humaines et fixer avec le directeur financier les contrôles des coûts de personnel." ], "qualifications": [ "Une qualification professionnelle reconnue en RH du plus haut niveau, ou un master en RH ou dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction d'une fonction RH au niveau exécutif." ], "skills": [ { "id": "hr-people-strategy", "slug": "hr-people-strategy", "level": "expert", "levelNumber": 4 }, { "id": "hr-workforce-planning", "slug": "hr-workforce-planning", "level": "expert", "levelNumber": 4 }, { "id": "hr-organisational-development", "slug": "hr-organisational-development", "level": "expert", "levelNumber": 4 }, { "id": "hr-employment-policy", "slug": "hr-employment-policy", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "5", "people": "6", "information-resources": "4", "research": "1", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "3", "working-conditions": "2" }, "jobEvaluationPoints": 739, "jobEvaluationNotes": "Les personnes sont au niveau 6 pour la responsabilité institutionnelle du personnel et de la fonction RH de l'organisation.", "selfAssessmentFile": "head-of-people--band-9--director-of-people.tsv" } ], "sources": [] }, { "id": "procurement-officer", "slug": "chargé-d-achats", "title": "Chargé d'achats", "family": "procurement", "summary": "Les chargés d'achats aident l'organisation à acheter les biens et les services dont elle a besoin, de façon licite et efficiente, des achats courants aux procédures formelles de mise en concurrence. Dans une organisation de santé numérique, une grande partie de ces dépenses porte sur des logiciels, des services en nuage, des licences, des appareils et des services technologiques, c'est pourquoi ils travaillent étroitement avec les collègues du numérique, de la gouvernance de l'information et de la sécurité clinique ainsi qu'avec les responsables budgétaires.", "healthContext": [ "Les règles de la commande publique s'appliquent aux dépenses de l'organisation, c'est pourquoi chaque achat doit suivre la bonne procédure, laisser une piste d'audit claire et traiter équitablement les fournisseurs.", "De nombreux achats sont numériques, comme les licences logicielles, les abonnements en nuage et les appareils, et demandent des vérifications de sécurité, de protection des données et de sécurité clinique avant la signature du contrat.", "Les fournisseurs de systèmes cliniques peuvent détenir des données de patients, c'est pourquoi les contrats ont besoin de clauses claires sur la protection, la propriété et la restitution des données.", "L'achat par des accords-cadres et des systèmes d'acquisition dynamiques conçus pour le secteur public peut faire gagner du temps, mais les marchés subséquents doivent quand même respecter les règles de chaque accord-cadre.", "Les dépenses publiques doivent démontrer leur efficience et leur valeur sociale, comme l'emploi local, les compétences et la réduction du carbone." ], "pcfRole": null, "esco": [ "c9b2b0a7-0adc-4ca7-bf7c-dc95e18aeac7", "29fa406d-de89-4515-be8d-0fe7bda993f1" ], "levels": [ { "id": "procurement-assistant", "slug": "assistant-achats", "title": "Assistant achats", "band": "3", "summary": "Apporte un soutien administratif et d'achat, selon des procédures établies, avec un chargé d'achats à proximité.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Émettre et modifier des bons de commande dans le système d'achat, en les vérifiant au regard des contrats et des approbations.", "Résoudre avec les fournisseurs, les responsables budgétaires et les finances les questions courantes de factures et de réception.", "Demander des devis pour les achats de faible montant selon les règles de l'organisation.", "Tenir à jour les fiches fournisseurs, les catalogues et le registre des contrats.", "Répondre aux questions courantes du personnel sur la manière d'acheter." ], "qualifications": [ "Une qualification de niveau 2 ou 3, un apprentissage en achats ou une expérience équivalente.", "Une expérience d'un travail administratif ou financier exact." ], "skills": [ { "id": "proc-purchase-to-pay", "slug": "proc-purchase-to-pay", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "awareness", "levelNumber": 1 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "awareness", "levelNumber": 1 }, { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "Les ressources financières sont au niveau 2, car l'emploi émet et modifie des commandes qui engagent des dépenses approuvées par d'autres.", "selfAssessmentFile": "procurement-officer--band-3--procurement-assistant.tsv" }, { "id": "buyer", "slug": "acheteur", "title": "Acheteur", "band": "4", "summary": "Achète des biens et des services par des demandes de devis et des marchés subséquents d'accords-cadres, y compris des logiciels, des appareils et des licences standard, selon des procédures établies.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Mener des demandes de devis et des remises en concurrence d'accords-cadres, avec des modèles standard et la plateforme de dématérialisation.", "Acheter des logiciels, des appareils et des licences standard, en suivant les renouvellements et le nombre de licences.", "Vérifier avant l'achat que les exigences standard de sécurité, de protection des données et d'accessibilité sont incluses.", "Négocier les prix et les conditions des achats courants.", "Tenir une piste d'audit claire et publier les avis d'attribution lorsque les règles l'exigent.", "Analyser les données de dépenses pour repérer les achats hors contrat et proposer de meilleures voies." ], "qualifications": [ "Une qualification en achats de niveau certificat, un apprentissage en achats ou une expérience équivalente.", "Une expérience de l'achat par demandes de devis ou accords-cadres." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "working", "levelNumber": 2 }, { "id": "proc-purchase-to-pay", "slug": "proc-purchase-to-pay", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 279, "jobEvaluationNotes": "Les ressources financières sont au niveau 3, car l'emploi achète des fournitures et des services pour le compte des responsables budgétaires.", "selfAssessmentFile": "procurement-officer--band-4--buyer.tsv" }, { "id": "procurement-officer", "slug": "chargé-d-achats", "title": "Chargé d'achats", "band": "5", "summary": "Conduit des achats de montant et de complexité modérés, y compris des procédures formelles, de la planification à l'attribution du marché, avec un chargé d'achats senior disponible pour conseiller.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Conduire des procédures formelles et des remises en concurrence d'accords-cadres de la planification à l'attribution, en gérant les calendriers et les questions des candidats.", "Aider les responsables budgétaires à rédiger des spécifications claires fondées sur les résultats, y compris les exigences techniques et de protection des données.", "Organiser l'analyse, vérifier la conformité des offres, soutenir les évaluateurs et consigner l'harmonisation.", "Rédiger les rapports d'analyse et les réponses aux candidats, et gérer le délai de suspension.", "Inclure des questions de valeur sociale et de durabilité adaptées au marché.", "Transmettre les contrats aux gestionnaires de contrats avec des plans clairs de démarrage et de réversibilité.", "Former les responsables budgétaires à la manière d'acheter et encadrer les assistants achats." ], "qualifications": [ "Une qualification professionnelle reconnue en achats de niveau intermédiaire, ou une expérience équivalente.", "Une expérience de la conduite de procédures formelles selon les règles de la commande publique." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "working", "levelNumber": 2 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 351, "jobEvaluationNotes": "", "selfAssessmentFile": "procurement-officer--band-5--procurement-officer.tsv" }, { "id": "senior-procurement-officer", "slug": "chargé-d-achats-senior", "title": "Chargé d'achats senior", "band": "6", "summary": "Dirige des achats complexes, comme ceux de systèmes cliniques, de services en nuage et de services technologiques, et conseille sur la bonne procédure, avec une large liberté dans le cadre de la politique d'achat.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger des achats complexes et importants, en choisissant la bonne voie et la bonne procédure.", "Diriger le sourcing préalable et les demandes d'information, en préservant une concurrence équitable.", "Concevoir les critères d'évaluation et leur pondération avec les responsables techniques, cliniques et de la gouvernance de l'information, et diriger l'harmonisation.", "Veiller à ce que les contrats technologiques comportent des clauses d'interopérabilité, de sécurité, de propriété des données, de réversibilité et de restitution des données.", "Négocier avec les candidats lorsque la procédure le permet, et convenir des conditions finales.", "Conseiller sur les modifications de contrats, les prolongations et les attributions directes, et sur le risque de contestation.", "Accompagner les chargés d'achats et les acheteurs et vérifier leur travail." ], "qualifications": [ "Une qualification professionnelle reconnue en achats de niveau avancé, ou une expérience équivalente.", "Une expérience significative de la conduite de procédures complexes, idéalement pour des technologies ou des systèmes cliniques." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 422, "jobEvaluationNotes": "", "selfAssessmentFile": "procurement-officer--band-6--senior-procurement-officer.tsv" } ], "sources": [] }, { "id": "category-manager", "slug": "responsable-de-catégorie-d-achats", "title": "Responsable de catégorie d'achats", "family": "procurement", "summary": "Les responsables de catégorie d'achats planifient et gèrent sur plusieurs années une catégorie de dépenses de l'organisation, comme les logiciels et le nuage, les services technologiques, les appareils ou les systèmes cliniques. Ils mutualisent les besoins, connaissent le marché fournisseur, façonnent les exigences avec les responsables numériques et cliniques, et planifient les achats et les renouvellements pour que l'organisation soit efficiente, évite la dépendance envers un fournisseur et garde ses services sûrs et en fonctionnement.", "healthContext": [ "La technologie est l'un des postes de dépenses les plus importants et à la plus forte croissance de l'organisation, et une grande partie consiste en abonnements renouvelés chaque année.", "Les systèmes cliniques sont difficiles à remplacer, c'est pourquoi les plans de catégorie commencent tôt, testent le marché et prévoient l'interopérabilité et la portabilité des données pour garder possible la concurrence future.", "Les contrats de nuage et de logiciels doivent respecter les exigences de sécurité, de protection et de localisation des données de santé.", "Les règles de la commande publique s'appliquent, et de nombreuses catégories sont achetées par des accords-cadres du secteur public, c'est pourquoi les responsables de catégorie choisissent la bonne voie pour chaque besoin.", "Les stratégies de catégorie intègrent la valeur sociale et la réduction du carbone, comme le réemploi des appareils et des centres de données plus sobres." ], "pcfRole": null, "esco": [ "0561328b-875b-4ae2-9ba1-9af9049aef01", "cb4f98c8-6b8d-41d8-87eb-a2a2033a3a25" ], "levels": [ { "id": "category-manager-digital-and-technology", "slug": "responsable-de-catégorie-d-achats-numérique-et-technologie", "title": "Responsable de catégorie d'achats (numérique et technologie)", "band": "8a", "summary": "Gère une catégorie de dépenses numériques et technologiques, comme les logiciels, le nuage, les appareils ou les services technologiques, avec une stratégie de catégorie convenue avec les responsables du numérique.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Rédiger et mettre en œuvre la stratégie de catégorie des dépenses numériques et technologiques, avec les responsables budgétaires et techniques.", "Analyser les dépenses, les contrats, les licences et les renouvellements de la catégorie, et planifier le calendrier des achats.", "Diriger les achats les plus complexes de la catégorie, comme les plateformes en nuage et les systèmes cliniques.", "Analyser les marchés fournisseurs et diriger le sourcing préalable.", "Négocier les modèles commerciaux, comme les licences d'entreprise et la tarification à la consommation, et suivre les économies et la valeur.", "Veiller à ce que les contrats comportent des clauses d'interopérabilité, de propriété des données, de réversibilité et de restitution des données qui évitent la dépendance envers un fournisseur.", "Rendre compte au responsable des achats et aux responsables du numérique de la performance, des risques et des économies de la catégorie.", "Accompagner et encadrer les chargés d'achats et les acheteurs qui travaillent dans la catégorie." ], "qualifications": [ "Une qualification professionnelle reconnue en achats de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une expérience significative de l'achat de services numériques et technologiques." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8a. Les connaissances, l'analyse et la liberté d'action sont cotées selon le profil de la bande 8a, car l'emploi dirige les achats technologiques les plus complexes de la catégorie. Les ressources financières sont au niveau 4, car l'emploi fixe la manière d'acheter une catégorie importante des dépenses de l'organisation ; la recherche est au niveau 2 pour l'analyse régulière du marché.", "selfAssessmentFile": "category-manager--band-8a--category-manager-digital-and-technology.tsv" }, { "id": "senior-category-manager", "slug": "responsable-de-catégorie-d-achats-senior", "title": "Responsable de catégorie d'achats senior", "band": "8b", "summary": "Gère plusieurs catégories, ou la catégorie la plus importante et la plus risquée de l'organisation, et dirige les achats groupés avec d'autres organisations.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger les stratégies de plusieurs catégories, ou des technologies et systèmes cliniques stratégiques.", "Diriger des achats et des négociations à fort enjeu et à haut risque, y compris les plateformes stratégiques et les contrats d'entreprise.", "Diriger des achats groupés avec d'autres organisations de santé et de soins.", "Conseiller les responsables numériques et cliniques sur les risques commerciaux et les coûts des choix technologiques.", "Fixer les objectifs de valeur sociale et de durabilité des catégories que vous dirigez.", "Encadrer et faire progresser les responsables de catégorie et les chargés d'achats." ], "qualifications": [ "Une qualification professionnelle reconnue en achats de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la gestion par catégorie et des achats technologiques complexes." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-market-analysis", "slug": "proc-market-analysis", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8b. La planification est au niveau 5 pour les stratégies de catégorie pluriannuelles, les ressources financières au niveau 5, car l'emploi fixe la manière d'acheter les dépenses de plusieurs catégories et services, et les personnes au niveau 4, car il encadre des responsables de catégorie.", "selfAssessmentFile": "category-manager--band-8b--senior-category-manager.tsv" }, { "id": "head-of-category", "slug": "directeur-des-catégories-d-achats", "title": "Directeur des catégories d'achats", "band": "8c", "summary": "Dirige la gestion par catégorie de toutes les dépenses de l'organisation, en fixant l'approche par catégorie et en gérant l'équipe des catégories.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer l'approche de gestion par catégorie et le calendrier des achats de toute l'organisation.", "Diriger et gérer les responsables de catégorie et leurs équipes.", "Veiller à ce que les stratégies de catégorie soutiennent les plans numériques, cliniques et financiers de l'organisation.", "Rendre compte aux comités de direction des économies, de l'efficience, de la valeur sociale et des risques commerciaux.", "Diriger les relations avec les centrales d'achat publiques et les titulaires d'accords-cadres.", "Détenir le budget de l'équipe des catégories.", "Conseiller les directeurs exécutifs sur les priorités des catégories et les risques commerciaux des grands investissements." ], "qualifications": [ "Une qualification professionnelle reconnue en achats de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction d'équipes de catégories." ], "skills": [ { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8c. La communication est au niveau 6 pour des négociations très conflictuelles et le reporting à la direction ; les politiques sont au niveau 5 et la liberté d'action au niveau 6, car l'emploi fixe l'approche de gestion par catégorie de toute l'organisation. Les ressources financières sont au niveau 5, car l'emploi fixe la manière d'acheter les dépenses de plusieurs services.", "selfAssessmentFile": "category-manager--band-8c--head-of-category.tsv" } ], "sources": [] }, { "id": "contract-manager", "slug": "gestionnaire-de-contrats", "title": "Gestionnaire de contrats", "family": "procurement", "summary": "Les gestionnaires de contrats veillent à ce que l'organisation obtienne ce pour quoi elle paie une fois le contrat signé. Ils gèrent la performance des fournisseurs, les paiements, les modifications, les litiges, les renouvellements et la sortie, et entretiennent les relations avec les fournisseurs clés. Dans une organisation de santé numérique, beaucoup des contrats les plus importants concernent des systèmes cliniques, de l'hébergement en nuage et des services technologiques dont les patients et le personnel dépendent chaque jour.", "healthContext": [ "Les indisponibilités ou les défaillances des systèmes cliniques peuvent toucher la prise en charge des patients, c'est pourquoi les gestionnaires de contrats suivent de près la disponibilité, la réponse aux incidents et les niveaux de support, et appliquent les remèdes contractuels si nécessaire.", "Les fournisseurs traitent souvent des données de patients, c'est pourquoi les contrats sont gérés avec les collègues de la gouvernance de l'information et de la sécurité, y compris les clauses de protection des données, les audits et le traitement des violations.", "La sortie et la restitution des données doivent être prévues dès le départ, pour que les dossiers des patients puissent passer à un nouveau système dans un format exploitable et que les anciennes copies soient supprimées en sécurité.", "Les modifications des contrats doivent respecter les règles de la commande publique, c'est pourquoi les gestionnaires de contrats vérifient si une modification nécessite une nouvelle mise en concurrence.", "Les nouvelles versions des fournisseurs peuvent changer le comportement d'un système clinique, c'est pourquoi les gestionnaires de contrats veillent à ce que les fournisseurs respectent leurs obligations de sécurité clinique." ], "pcfRole": null, "esco": [ "2c9939ef-ebab-4111-8f27-605ae8782791" ], "levels": [ { "id": "contract-manager", "slug": "gestionnaire-de-contrats", "title": "Gestionnaire de contrats", "band": "7", "summary": "Gère un portefeuille de contrats, y compris des contrats technologiques et de systèmes cliniques, du démarrage au renouvellement, dans le cadre de gestion des contrats. Appelé aussi chargé des contrats.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer un portefeuille de contrats, en tenant à jour le registre des contrats, les documents et les dates clés.", "Mener des revues de performance régulières avec les fournisseurs, à l'aide des niveaux de service et des indicateurs clés de performance.", "Vérifier les factures au regard des clauses du contrat et résoudre les litiges de facturation.", "Négocier et traiter les modifications et les avenants des contrats dans le respect des règles d'achat.", "Suivre l'usage des licences, les renouvellements et les préavis, et planifier les renouvellements et les remises en concurrence du portefeuille.", "Tenir à jour les plans de réversibilité et les registres des données de chaque contrat.", "Travailler avec les collègues de la gouvernance de l'information et de la sécurité sur les vérifications de protection des données et de sécurité des fournisseurs." ], "qualifications": [ "Une qualification reconnue en achats ou en gestion des contrats de niveau avancé, ou une expérience équivalente.", "Une expérience de la gestion de contrats de services, idéalement technologiques." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "working", "levelNumber": 2 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "working", "levelNumber": 2 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "working", "levelNumber": 2 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "working", "levelNumber": 2 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "5", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "4", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 485, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 7. L'analyse est au niveau 5 pour les jugements sur des clauses contractuelles et des litiges complexes, la planification au niveau 4 pour les renouvellements du portefeuille, et les ressources financières au niveau 4, car l'emploi gère les dépenses d'un portefeuille de contrats de services.", "selfAssessmentFile": "contract-manager--band-7--contract-manager.tsv" }, { "id": "senior-contract-manager", "slug": "gestionnaire-de-contrats-senior", "title": "Gestionnaire de contrats senior", "band": "8a", "summary": "Gère les contrats stratégiques et à haut risque de l'organisation, comme le dossier patient informatisé et l'hébergement en nuage, et dirige les relations avec les fournisseurs clés.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les contrats stratégiques de systèmes cliniques et de services technologiques, y compris le démarrage des nouveaux contrats.", "Diriger les revues stratégiques avec les fournisseurs clés, couvrant la performance, la feuille de route, les risques et les plans d'amélioration.", "Appliquer les remèdes contractuels, comme les pénalités de niveau de service et les plans de remédiation, lorsque la performance est insuffisante.", "Négocier les avenants, les renouvellements et le règlement des litiges.", "Rédiger et tester les plans de réversibilité et de transition, y compris la restitution des données dans des formats standard et leur suppression sûre.", "Évaluer les risques fournisseurs, comme la santé financière, la cybersécurité et la chaîne d'approvisionnement, et planifier la réponse à leur défaillance.", "Accompagner et encadrer les gestionnaires de contrats." ], "qualifications": [ "Une qualification reconnue en achats ou en gestion des contrats de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une expérience significative de la gestion de contrats technologiques stratégiques ou de services externalisés." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "4", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "3", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 553, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8a. Les connaissances, l'analyse et la liberté d'action sont cotées selon le profil de la bande 8a, car l'emploi gère les contrats stratégiques de l'organisation avec peu de supervision. Les ressources financières sont au niveau 4, car l'emploi gère les dépenses et les actifs de contrats de services à fort enjeu.", "selfAssessmentFile": "contract-manager--band-8a--senior-contract-manager.tsv" }, { "id": "lead-contract-manager", "slug": "gestionnaire-de-contrats-référent", "title": "Gestionnaire de contrats référent", "band": "8b", "summary": "Dirige la gestion des contrats et des fournisseurs dans toute l'organisation, en fixant le cadre de gestion des contrats et en gérant l'équipe des contrats.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer le cadre, les normes et les outils de gestion des contrats de l'organisation.", "Diriger l'équipe de gestion des contrats et son portefeuille de contrats.", "Diriger la gestion des relations avec les fournisseurs les plus critiques et résoudre les litiges majeurs.", "Fixer les normes de réversibilité et de restitution des données, et diriger la sortie des contrats stratégiques.", "Rendre compte aux comités de direction de la performance des contrats, du risque fournisseurs et des économies.", "Conseiller sur la résiliation, la remise en concurrence et la défaillance des fournisseurs." ], "qualifications": [ "Une qualification reconnue en achats ou en gestion des contrats de niveau avancé, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de la gestion des contrats de services complexes." ], "skills": [ { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-exit-planning", "slug": "proc-exit-planning", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "5", "people": "4", "information-resources": "3", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 595, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8b. La planification est au niveau 5 pour le cadre de gestion des contrats de toute l'organisation, les ressources financières au niveau 5, car l'emploi supervise des contrats de nombreux services, et les personnes au niveau 4, car il encadre l'équipe des contrats.", "selfAssessmentFile": "contract-manager--band-8b--lead-contract-manager.tsv" } ], "sources": [] }, { "id": "head-of-procurement", "slug": "responsable-des-achats", "title": "Responsable des achats", "family": "procurement", "summary": "Le responsable des achats et l'équipe de direction des affaires commerciales dirigent la manière dont l'organisation achète des biens et des services et gère ses fournisseurs. Ils fixent la politique d'achat et la stratégie commerciale, veillent à ce que les dépenses soient licites et efficientes, et conseillent le conseil d'administration sur le risque commercial. Dans une organisation de santé numérique, ils accordent une attention particulière aux contrats de technologie et de systèmes cliniques, à la résilience des fournisseurs et à la réversibilité.", "healthContext": [ "Les grands contrats de technologie et de systèmes cliniques peuvent façonner les services pendant une décennie, c'est pourquoi les dirigeants commerciaux prévoient dès le départ l'interopérabilité, la portabilité et la concurrence future.", "Les fournisseurs critiques soutiennent des services ouverts jour et nuit, c'est pourquoi la défaillance d'un fournisseur et les cyberincidents dans la chaîne d'approvisionnement sont des risques de niveau conseil d'administration.", "Les règles de la commande publique s'appliquent, et l'organisation doit pouvoir défendre ses décisions d'achat en cas de contestation.", "L'organisation est censée créer de la valeur sociale et réduire le carbone par ses dépenses.", "Les dirigeants commerciaux travaillent souvent avec d'autres organisations de santé et de soins sur des achats groupés et des contrats partagés." ], "pcfRole": null, "esco": [ "91f93dc4-1b71-4053-b6fb-c579ec19303a", "377865f0-c327-4599-8c7e-d428c6588edf" ], "levels": [ { "id": "head-of-procurement", "slug": "responsable-des-achats", "title": "Responsable des achats", "band": "8c", "summary": "Dirige la fonction achats, en fixant les procédures et les normes d'achat et en gérant les équipes achats et approvisionnement.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger et gérer les équipes achats et approvisionnement.", "Fixer les procédures, les modèles et les seuils d'achat de l'organisation, conformément aux règles de la commande publique et aux règles financières.", "Garantir les achats les plus complexes et les plus importants et leurs décisions d'attribution.", "Gérer le calendrier des achats et veiller à ce que les procédures commencent à temps.", "Rendre compte au comité d'audit de la conformité, des économies et de la valeur sociale des achats.", "Détenir le budget de l'équipe achats et développer les compétences de l'équipe." ], "qualifications": [ "Une qualification professionnelle reconnue en achats du plus haut niveau, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction des achats selon les règles de la commande publique." ], "skills": [ { "id": "proc-procurement-process", "slug": "proc-procurement-process", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-tender-evaluation", "slug": "proc-tender-evaluation", "level": "expert", "levelNumber": 4 }, { "id": "proc-category-management", "slug": "proc-category-management", "level": "practitioner", "levelNumber": 3 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "4", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 646, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8c. Les politiques sont au niveau 5, car l'emploi fixe les procédures d'achat de toute l'organisation, et la liberté d'action au niveau 6, car il interprète les règles et la stratégie d'achat pour fixer les normes de l'organisation. Les ressources financières sont au niveau 5, car il maîtrise la manière d'acheter les dépenses de nombreux services ; la communication est au niveau 6 pour les décisions d'attribution conflictuelles et les contestations.", "selfAssessmentFile": "head-of-procurement--band-8c--head-of-procurement.tsv" }, { "id": "head-of-commercial", "slug": "directeur-des-affaires-commerciales", "title": "Directeur des affaires commerciales", "band": "8d", "summary": "Dirige ensemble les achats, la gestion par catégorie et la gestion des contrats comme une seule fonction commerciale, et fixe la stratégie commerciale.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la fonction commerciale, y compris les achats, la gestion par catégorie et la gestion des contrats.", "Fixer la stratégie commerciale, y compris l'approche des contrats technologiques et en nuage et de la dépendance envers les fournisseurs.", "Diriger les négociations avec les fournisseurs stratégiques, comme les fournisseurs de systèmes cliniques et de nuage.", "Diriger la réponse à la défaillance des fournisseurs et aux litiges contractuels graves.", "Conseiller les directeurs exécutifs sur le risque commercial, l'efficience et la justification commerciale des grands investissements.", "Diriger le travail commercial mené avec d'autres organisations de santé et de soins." ], "qualifications": [ "Une qualification professionnelle reconnue en achats du plus haut niveau, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de fonctions commerciales." ], "skills": [ { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "proc-category-management", "slug": "proc-category-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-contract-management", "slug": "proc-contract-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-technology-procurement", "slug": "proc-technology-procurement", "level": "expert", "levelNumber": 4 }, { "id": "proc-negotiation", "slug": "proc-negotiation", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "5", "financial-resources": "5", "people": "5", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 703, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 8d. Les connaissances sont au niveau 8 pour la connaissance des achats, de la gestion par catégorie, de la gestion des contrats et du droit des affaires, et la liberté d'action au niveau 6, car l'emploi fixe la stratégie commerciale. La communication est au niveau 6 pour la négociation de sujets commerciaux très conflictuels avec les fournisseurs stratégiques.", "selfAssessmentFile": "head-of-procurement--band-8d--head-of-commercial.tsv" }, { "id": "director-of-procurement-and-commercial", "slug": "directeur-des-achats-et-des-affaires-commerciales", "title": "Directeur des achats et des affaires commerciales", "band": "9", "summary": "Est le dirigeant commercial de plus haut niveau de l'organisation, rend compte de la politique d'achat et commerciale, et conseille le conseil d'administration sur la stratégie et le risque commerciaux.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la politique et la stratégie d'achat et commerciales de l'organisation, approuvées par le conseil d'administration.", "Conseiller le conseil d'administration et l'équipe de direction sur la stratégie commerciale, les risques et les plus grands contrats et investissements.", "Garantir le respect par l'organisation des règles de la commande publique et sa capacité à défendre les contestations.", "Diriger les relations au plus haut niveau avec les fournisseurs stratégiques et les centrales d'achat publiques.", "Fixer les objectifs de valeur sociale et d'achats durables et rendre compte des résultats au conseil d'administration.", "Diriger et faire progresser l'équipe de direction commerciale et les compétences commerciales de l'organisation.", "Rendre compte des engagements commerciaux et du portefeuille de contrats de l'organisation pour tous les services." ], "qualifications": [ "Une qualification professionnelle reconnue en achats du plus haut niveau, ou un master dans une discipline voisine, ou une expérience équivalente.", "Une solide expérience de la direction de fonctions commerciales au niveau exécutif." ], "skills": [ { "id": "pcf:commercial-management", "slug": "pcf-commercial-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:creating-value-for-money", "slug": "pcf-creating-value-for-money", "level": "expert", "levelNumber": 4 }, { "id": "proc-procurement-law-and-policy", "slug": "proc-procurement-law-and-policy", "level": "expert", "levelNumber": 4 }, { "id": "proc-supplier-relationship-management", "slug": "proc-supplier-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "proc-social-value", "slug": "proc-social-value", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "expert", "levelNumber": 4 }, { "id": "pcf:financial-management", "slug": "pcf-financial-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "expert", "levelNumber": 4 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 } ], "jobEvaluation": { "communication": "6", "knowledge": "8", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "6", "financial-resources": "6", "people": "5", "information-resources": "4", "research": "2", "freedom-to-act": "6", "physical-effort": "1", "mental-effort": "4", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 739, "jobEvaluationNotes": "Les annonces du secteur de la santé situent ce rôle en bande 9. Les politiques sont au niveau 6 pour la responsabilité institutionnelle de la politique d'achat et commerciale, les ressources financières au niveau 6 pour la responsabilité institutionnelle des engagements commerciaux de l'organisation, et la liberté d'action au niveau 6, car l'emploi fixe les objectifs et les normes commerciaux. L'effort émotionnel est au niveau 2 pour l'exposition occasionnelle à des litiges, des défaillances de fournisseurs et des contestations stressants.", "selfAssessmentFile": "head-of-procurement--band-9--director-of-procurement-and-commercial.tsv" } ], "sources": [] }, { "id": "administrator", "slug": "agent-administratif", "title": "Agent administratif", "family": "corporate-services", "summary": "Les agents administratifs font fonctionner les équipes et les services en assurant l'administration quotidienne de l'organisation, comme le courrier, les agendas, les réunions, les dossiers, la saisie de données, les commandes et les demandes. Dans une organisation de santé numérique, ils soutiennent les équipes numériques, cliniques et support, et traitent souvent des informations confidentielles sur les patients et le personnel.", "healthContext": [ "Les agents administratifs voient souvent des informations confidentielles sur les patients et le personnel, c'est pourquoi ils suivent de près les règles de gouvernance de l'information.", "Les demandes peuvent venir de patients, de personnel soignant et du public, et certains appelants peuvent être inquiets ou en détresse.", "Des dossiers et une saisie exacts comptent, car les erreurs peuvent se propager aux systèmes cliniques, aux rapports et aux paiements.", "De nombreux processus administratifs passent à des outils numériques, c'est pourquoi les agents administratifs aident à tester et à adopter de nouvelles façons de travailler." ], "pcfRole": null, "esco": [ "044d78cc-f62f-4532-83a5-8e04f2889652", "6c999fc7-c6b7-4ef3-a4b9-af124a1783a2" ], "levels": [ { "id": "administrative-assistant", "slug": "adjoint-administratif", "title": "Adjoint administratif", "band": "2", "summary": "Réalise des tâches administratives courantes pour une équipe, selon des procédures établies et avec une supervision proche.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Répondre aux appels et aux courriels, prendre des messages exacts et orienter les demandes vers la bonne personne.", "Saisir et mettre à jour avec exactitude les données dans les systèmes de l'équipe.", "Classer et numériser les documents et tenir en ordre les dossiers partagés.", "Réserver les réunions et les salles, et envoyer les documents.", "Commander les fournitures de bureau et le matériel selon les procédures établies." ], "qualifications": [ "De bonnes compétences en lecture, en écriture, en calcul et au clavier." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "awareness", "levelNumber": 1 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "awareness", "levelNumber": 1 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "2", "analytical": "2", "planning": "1", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "1", "people": "1", "information-resources": "2", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 176, "jobEvaluationNotes": "Les compétences physiques sont cotées au niveau 3 pour une maîtrise avancée du clavier, avec rapidité et exactitude dans la frappe et la saisie de données.", "selfAssessmentFile": "administrator--band-2--administrative-assistant.tsv" }, { "id": "administrator", "slug": "agent-administratif", "title": "Agent administratif", "band": "3", "summary": "Fournit un service administratif complet à une équipe ou à un service, en assurant diverses tâches, dont certaines non courantes, et en organisant sa propre charge de travail.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer les agendas et organiser les réunions, les événements et les déplacements d'une équipe.", "Rédiger les comptes rendus et les relevés d'actions des réunions d'équipe et suivre les actions.", "Traiter le courrier et les demandes courants, en rédigeant les réponses si nécessaire.", "Tenir les registres, les tableaux de suivi et les bases de données, et produire des rapports simples.", "Traiter les commandes, les factures et les notes de frais dans les limites fixées.", "Montrer au nouveau personnel les procédures administratives de l'équipe." ], "qualifications": [ "Une qualification de niveau 3 en gestion administrative, ou une expérience équivalente." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "administrator--band-3--administrator.tsv" }, { "id": "senior-administrator", "slug": "agent-administratif-senior", "title": "Agent administratif senior", "band": "4", "summary": "Dirige l'administration d'un service ou d'une direction, en encadrant d'autres agents administratifs et en améliorant les processus administratifs.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Coordonner le service administratif d'une direction, en répartissant le travail entre les agents administratifs.", "Rédiger les procès-verbaux formels des réunions de direction et de programme.", "Rédiger et améliorer les procédures et les modèles administratifs.", "Produire pour les responsables des rapports à partir des tableaux de suivi et des systèmes.", "Suivre les dépenses des budgets administratifs et signaler les écarts.", "Former et encadrer les agents administratifs et les apprentis." ], "qualifications": [ "Une expérience administrative significative, d'un niveau équivalent à un diplôme de premier cycle court." ], "skills": [ { "id": "corp-administration", "slug": "corp-administration", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 277, "jobEvaluationNotes": "", "selfAssessmentFile": "administrator--band-4--senior-administrator.tsv" } ], "sources": [] }, { "id": "executive-assistant", "slug": "assistant-de-direction", "title": "Assistant de direction", "family": "corporate-services", "summary": "Les assistants de direction apportent un soutien administratif et organisationnel de haut niveau aux dirigeants. Ils gèrent les agendas, le courrier, les réunions et les documents, sont le point de contact du bureau du dirigeant et font preuve de discernement pour traiter des sujets en son nom. Ils traitent souvent des informations très confidentielles et sensibles.", "healthContext": [ "En santé, les dirigeants traitent des incidents de sécurité des patients, des réclamations et des dossiers concernant le personnel, c'est pourquoi les assistants de direction manipulent régulièrement des documents sensibles et confidentiels.", "Les bureaux de direction travaillent étroitement avec les conseils et les comités, c'est pourquoi des documents, des procès-verbaux et des registres de gouvernance exacts comptent.", "Les agendas doivent faire place dans des délais courts à des sujets urgents, comme les incidents graves et les interruptions de service." ], "pcfRole": null, "esco": [ "2a04a1df-a3b9-403e-a245-e7f93fdddd44" ], "levels": [ { "id": "executive-assistant", "slug": "assistant-de-direction", "title": "Assistant de direction", "band": "4", "summary": "Apporte un soutien de direction à un directeur ou à un dirigeant, en gérant son agenda, son courrier et ses réunions.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'agenda d'un dirigeant, en fixant les priorités et en résolvant les conflits.", "Traiter le courrier, en rédigeant les réponses et en traitant les sujets courants au nom du dirigeant.", "Préparer les documents, les présentations et les notes pour les réunions.", "Rédiger les comptes rendus et suivre les actions des réunions du dirigeant.", "Être le premier point de contact du bureau du dirigeant, avec tact et discrétion.", "Organiser les déplacements, les événements et les visites." ], "qualifications": [ "Une expérience significative du soutien administratif à des cadres dirigeants, d'un niveau équivalent à un diplôme de premier cycle court." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 307, "jobEvaluationNotes": "La communication est cotée au niveau 4, car l'emploi traite régulièrement des sujets sensibles qui demandent tact et persuasion avec des interlocuteurs internes et externes de haut niveau.", "selfAssessmentFile": "executive-assistant--band-4--executive-assistant.tsv" }, { "id": "senior-executive-assistant", "slug": "assistant-de-direction-senior", "title": "Assistant de direction senior", "band": "5", "summary": "Apporte un soutien de direction au directeur général, à la présidence ou à un directeur exécutif, et coordonne l'activité de son bureau.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'agenda et les priorités du directeur général ou d'un directeur exécutif.", "Traiter le courrier sensible, y compris les réclamations et les demandes des partenaires et des régulateurs.", "Coordonner les réunions, les documents et les relevés d'actions de l'équipe de direction.", "Rédiger les procès-verbaux formels des réunions de direction et des comités.", "Suivre les engagements et les échéances de tout le bureau de direction et relancer l'avancement.", "Encadrer d'autres assistants et assurer les remplacements au sein du bureau de direction." ], "qualifications": [ "Une solide expérience du soutien de direction, d'un niveau équivalent à une licence." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 346, "jobEvaluationNotes": "", "selfAssessmentFile": "executive-assistant--band-5--senior-executive-assistant.tsv" }, { "id": "executive-office-manager", "slug": "responsable-du-secrétariat-de-direction", "title": "Responsable du secrétariat de direction", "band": "6", "summary": "Gère le bureau de direction, son personnel et son cycle de travail, et veille à ce que l'équipe de direction et le conseil d'administration soient bien soutenus.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'équipe du bureau de direction, en fixant les priorités et en soutenant son développement.", "Planifier le cycle de travail de l'équipe de direction, y compris les programmes de travail prévisionnels et les documents.", "Veiller à ce que les notes, les documents et le courrier soient exacts, ponctuels et pertinents.", "Coordonner la réponse de la direction aux sujets urgents, comme les incidents graves et les enquêtes.", "Gérer le budget et les systèmes du bureau de direction.", "Améliorer les processus et les outils du bureau de direction." ], "qualifications": [ "Une solide expérience du soutien de direction et de la gestion de bureau, d'un niveau équivalent à une licence." ], "skills": [ { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-correspondence-management", "slug": "corp-correspondence-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "5", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "3", "research": "1", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 423, "jobEvaluationNotes": "", "selfAssessmentFile": "executive-assistant--band-6--executive-office-manager.tsv" } ], "sources": [] }, { "id": "project-support-officer", "slug": "chargé-d-appui-aux-projets", "title": "Chargé d'appui aux projets", "family": "corporate-services", "summary": "Les chargés d'appui aux projets aident les projets et les programmes à bien fonctionner en tenant à jour les plans, les registres et les documents, en organisant les réunions et en produisant des rapports. Aux niveaux supérieurs, ils dirigent le bureau de gestion de projets (PMO), en donnant aux dirigeants une image claire de l'avancement, des risques et des bénéfices de tout le portefeuille de transformation numérique de l'organisation.", "healthContext": [ "Les projets de santé numérique ont besoin d'approbations de sécurité clinique, de gouvernance de l'information et de sécurité à des moments précis, c'est pourquoi l'appui aux projets les suit comme jalons clés.", "Les projets dépendent souvent de cliniciens et de personnel soignant au temps limité, c'est pourquoi il importe de planifier en fonction des plannings cliniques et de la pression sur les services.", "Le reporting du portefeuille aide les dirigeants à décider quels changements avancent quand les services cliniques sont sous pression." ], "pcfRole": null, "esco": [ "5ccb2c34-e860-43a5-9869-342487518115" ], "levels": [ { "id": "project-support-officer", "slug": "chargé-d-appui-aux-projets", "title": "Chargé d'appui aux projets", "band": "3", "summary": "Apporte un soutien administratif à un ou plusieurs projets, en tenant les registres et en organisant les réunions sous la direction d'un chef de projet.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Tenir les documents de projet, avec gestion des versions, dans le référentiel du projet.", "Mettre à jour les registres d'actions, de risques, de problèmes et de décisions.", "Organiser les réunions de projet, envoyer les documents et noter les actions.", "Recueillir les mises à jour de l'équipe pour les rapports d'avancement.", "Traiter le courrier et les demandes courants du projet." ], "qualifications": [ "Une qualification de niveau 3 en gestion administrative ou en appui aux projets, ou une expérience équivalente." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "awareness", "levelNumber": 1 }, { "id": "project-management", "slug": "project-management", "level": "awareness", "levelNumber": 1 }, { "id": "corp-administration", "slug": "corp-administration", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "working", "levelNumber": 2 }, { "id": "corp-diary-and-meeting-management", "slug": "corp-diary-and-meeting-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 } ], "jobEvaluation": { "communication": "3", "knowledge": "3", "analytical": "2", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "1", "financial-resources": "2", "people": "1", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 223, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-3--project-support-officer.tsv" }, { "id": "project-coordinator", "slug": "coordinateur-de-projets", "title": "Coordinateur de projets", "band": "4", "summary": "Coordonne les contrôles de plusieurs projets ou programmes, en tenant les plans et les registres et en produisant des rapports réguliers.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Tenir les plans, les registres et les tableaux de suivi de plusieurs projets.", "Produire des rapports d'avancement et de synthèse réguliers.", "Suivre les budgets et les dépenses des projets, et signaler les écarts.", "Vérifier que les projets suivent l'approche convenue, y compris les étapes de sécurité clinique et de gouvernance de l'information.", "Coordonner les comités de projet, les documents et les actions.", "Soutenir les chefs de projet dans la communication avec les parties prenantes." ], "qualifications": [ "Une qualification de base en gestion de projet, ou une expérience équivalente." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "working", "levelNumber": 2 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "awareness", "levelNumber": 1 }, { "id": "budget-management", "slug": "budget-management", "level": "awareness", "levelNumber": 1 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "3", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 285, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-4--project-coordinator.tsv" }, { "id": "pmo-analyst", "slug": "analyste-pmo", "title": "Analyste PMO", "band": "5", "summary": "Analyse l'avancement, les risques et les bénéfices d'un programme ou d'un portefeuille, et pilote les processus du bureau de gestion de projets.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Analyser l'avancement, les risques, les problèmes, les dépendances et les bénéfices des projets.", "Produire des tableaux de bord et des rapports de portefeuille pour les comités de programme et de portefeuille.", "Piloter les processus de planification, de maîtrise des changements et d'assurance.", "Aider les chefs de projet à lancer des projets avec les bons contrôles et les bons documents.", "Tenir à jour les outils, les modèles et les guides du PMO.", "Accompagner les chargés d'appui aux projets." ], "qualifications": [ "Une qualification en gestion de projet, de programme ou de portefeuille, ou une expérience équivalente." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "practitioner", "levelNumber": 3 }, { "id": "project-management", "slug": "project-management", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-5--pmo-analyst.tsv" }, { "id": "pmo-manager", "slug": "responsable-du-pmo", "title": "Responsable du PMO", "band": "6", "summary": "Gère le bureau de gestion de projets d'un programme ou d'un portefeuille, en fixant les normes et en donnant aux dirigeants une vision fiable de la livraison.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger le bureau de gestion de projets et son personnel.", "Fixer les normes, les méthodes et les outils de projet et de portefeuille.", "Donner à la direction une vision claire de l'avancement, des risques et des bénéfices du portefeuille.", "Piloter la gouvernance du portefeuille, y compris la hiérarchisation, les revues de jalons et la maîtrise des changements.", "Suivre les budgets et les ressources des programmes, et en rendre compte.", "Accompagner les chefs de projet sur l'approche et les contrôles." ], "qualifications": [ "Une qualification reconnue en gestion de projet, de programme ou de portefeuille, ou une expérience équivalente.", "Une expérience de la conduite d'un bureau de gestion de projets." ], "skills": [ { "id": "corp-pmo-reporting", "slug": "corp-pmo-reporting", "level": "expert", "levelNumber": 4 }, { "id": "project-management", "slug": "project-management", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "pcf:planning", "slug": "pcf-planning", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "3", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 437, "jobEvaluationNotes": "", "selfAssessmentFile": "project-support-officer--band-6--pmo-manager.tsv" } ], "sources": [] }, { "id": "governance-and-risk-manager", "slug": "responsable-de-la-gouvernance-et-des-risques", "title": "Responsable de la gouvernance et des risques", "family": "corporate-services", "summary": "Le personnel de la gouvernance et des risques veille à ce que l'organisation soit bien gouvernée et gère ses risques. Il soutient le conseil d'administration et ses comités, pilote le cadre et les registres de gestion des risques, tient en ordre les politiques et les registres de gouvernance, et coordonne l'assurance et l'audit, pour que les dirigeants puissent prendre des décisions solides et démontrer qu'ils respectent leurs obligations légales et réglementaires.", "healthContext": [ "Les organisations de santé portent des risques cliniques, informationnels, cyber, financiers et de réputation, c'est pourquoi le cadre de gestion des risques doit les rassembler pour le conseil d'administration.", "Les conseils d'administration doivent montrer qu'ils disposent d'une assurance sur la sécurité et la qualité pour les patients, c'est pourquoi le personnel de gouvernance relie les rapports de sécurité clinique et de qualité aux comités.", "Les régulateurs et les auditeurs attendent des registres clairs des décisions, des risques, des déclarations d'intérêts et des politiques.", "Les incidents graves et les défaillances de service doivent remonter rapidement, et de façon bien documentée, par la structure de gouvernance." ], "pcfRole": null, "esco": [ "b09acdda-6680-49d1-a411-129610ee3bc0" ], "levels": [ { "id": "governance-officer", "slug": "chargé-de-gouvernance", "title": "Chargé de gouvernance", "band": "5", "summary": "Soutient le cycle de gouvernance des comités et tient à jour les registres des risques, des politiques et de gouvernance.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Coordonner les réunions des comités, les programmes de travail prévisionnels, les documents et les procès-verbaux.", "Tenir le registre des risques, en rappelant aux propriétaires des risques de les revoir.", "Tenir à jour les registres de gouvernance, comme les déclarations d'intérêts, les cadeaux et les invitations.", "Tenir le registre des politiques et suivre leurs révisions.", "Coordonner les preuves pour les audits et suivre les recommandations d'audit.", "Répondre aux questions courantes du personnel sur la gouvernance." ], "qualifications": [ "Une licence ou une qualification en gouvernance, ou une expérience équivalente." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "working", "levelNumber": 2 }, { "id": "risk-management", "slug": "risk-management", "level": "working", "levelNumber": 2 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "working", "levelNumber": 2 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "working", "levelNumber": 2 }, { "id": "corp-office-software", "slug": "corp-office-software", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 358, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-5--governance-officer.tsv" }, { "id": "senior-governance-and-risk-officer", "slug": "chargé-de-gouvernance-et-des-risques-senior", "title": "Chargé de gouvernance et des risques senior", "band": "6", "summary": "Pilote des parties du cadre de gouvernance et de gestion des risques, en conseillant les directions sur les risques et en soutenant les comités de haut niveau.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Piloter le processus de gestion des risques des directions, en challengeant les cotations des risques et les mesures de maîtrise.", "Préparer les rapports sur les risques et l'assurance des comités de haut niveau.", "Soutenir les comités de haut niveau, y compris le comité d'audit et des risques, par les documents et les procès-verbaux formels.", "Examiner la conformité des politiques au cadre des politiques, à la loi et aux obligations d'égalité.", "Former les responsables aux processus de gestion des risques et de gouvernance.", "Coordonner la réponse de l'organisation aux demandes des régulateurs et des auditeurs." ], "qualifications": [ "Une licence ou une qualification professionnelle en gouvernance ou en gestion des risques, ou une expérience équivalente." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-minute-taking", "slug": "corp-minute-taking", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "working", "levelNumber": 2 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "4", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 428, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-6--senior-governance-and-risk-officer.tsv" }, { "id": "governance-and-risk-manager", "slug": "responsable-de-la-gouvernance-et-des-risques", "title": "Responsable de la gouvernance et des risques", "band": "7", "summary": "Gère le service de gouvernance et des risques, y compris le cycle du conseil d'administration et des comités, le cadre de gestion des risques et la cartographie de l'assurance.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer le cycle du conseil d'administration et des comités et l'équipe de gouvernance.", "Piloter le cadre de gestion des risques de l'organisation et le cadre d'assurance du conseil d'administration.", "Conseiller les directeurs sur les risques, l'appétit pour le risque et l'escalade.", "Cartographier l'assurance des principaux risques de l'organisation et travailler avec les auditeurs internes et externes.", "Tenir à jour le règlement intérieur, les régimes de délégation et le cadre des politiques.", "Coordonner la réponse de gouvernance aux incidents graves et aux demandes des régulateurs." ], "qualifications": [ "Une qualification professionnelle en gouvernance ou en gestion des risques, ou une expérience équivalente.", "Une expérience significative de la gouvernance d'entreprise ou de la gestion des risques." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "practitioner", "levelNumber": 3 }, { "id": "risk-management", "slug": "risk-management", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "practitioner", "levelNumber": 3 }, { "id": "clinical-safety", "slug": "clinical-safety", "level": "awareness", "levelNumber": 1 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-7--governance-and-risk-manager.tsv" }, { "id": "head-of-corporate-governance", "slug": "directeur-de-la-gouvernance-d-entreprise", "title": "Directeur de la gouvernance d'entreprise", "band": "8b", "summary": "Dirige la gouvernance d'entreprise et les risques de l'organisation, souvent en tant que secrétaire du conseil d'administration, et conseille la présidence et le conseil d'administration sur la gouvernance.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Concevoir et diriger le cadre de gouvernance de l'organisation, y compris le conseil d'administration et ses comités.", "Être secrétaire du conseil d'administration, en conseillant la présidence et le conseil sur la gouvernance, la déontologie et la conformité.", "Être responsable du cadre de gestion des risques et de l'appétit pour le risque, et conseiller le conseil d'administration sur les risques stratégiques.", "Diriger la déclaration annuelle de gouvernance et le reporting de gouvernance.", "Diriger l'équipe de gouvernance, des risques et de l'assurance.", "Représenter l'organisation auprès des régulateurs et des auditeurs sur les questions de gouvernance." ], "qualifications": [ "Une qualification professionnelle en gouvernance d'entreprise, ou une expérience équivalente.", "Une solide expérience de la direction de la gouvernance et des risques au niveau du conseil d'administration." ], "skills": [ { "id": "governance-and-compliance", "slug": "governance-and-compliance", "level": "expert", "levelNumber": 4 }, { "id": "risk-management", "slug": "risk-management", "level": "expert", "levelNumber": 4 }, { "id": "corp-assurance-and-audit", "slug": "corp-assurance-and-audit", "level": "expert", "levelNumber": 4 }, { "id": "corp-policy-management", "slug": "corp-policy-management", "level": "expert", "levelNumber": 4 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:enabling-and-informing-risk-based-decisions", "slug": "pcf-enabling-and-informing-risk-based-decisions", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "5", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 600, "jobEvaluationNotes": "", "selfAssessmentFile": "governance-and-risk-manager--band-8b--head-of-corporate-governance.tsv" } ], "sources": [] }, { "id": "communications-officer", "slug": "chargé-de-communication", "title": "Chargé de communication", "family": "corporate-services", "summary": "Le personnel de la communication aide l'organisation à expliquer ce qu'elle fait au personnel, aux patients, au public, aux partenaires et aux médias. Il rédige et publie des contenus, mène la communication interne et les campagnes, gère les canaux numériques et les réseaux sociaux, traite les demandes des médias et protège la réputation de l'organisation, en particulier pendant les incidents et les interruptions de service.", "healthContext": [ "La communication sur les services de santé doit être exacte, claire et accessible, car les patients peuvent agir en conséquence.", "Les campagnes visent souvent à changer les comportements, comme encourager les patients et le personnel soignant à utiliser un nouveau service numérique.", "Les interruptions de service, les cyberincidents et les violations de données demandent une communication rapide et soigneuse avec les patients, le personnel, les partenaires et les médias.", "Les témoignages de patients demandent leur consentement et doivent protéger la confidentialité." ], "pcfRole": null, "esco": [ "c0489e22-6a1b-4e52-974a-eb71bbb42134", "cd7b838c-51f6-41ec-9067-bb974c0f991b" ], "levels": [ { "id": "communications-officer", "slug": "chargé-de-communication", "title": "Chargé de communication", "band": "4", "summary": "Rédige et publie des contenus pour les canaux internes et externes et soutient l'équipe de communication dans le travail courant avec les médias et les campagnes.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Rédiger et éditer des actualités, des contenus intranet, des lettres d'information et des publications sur les réseaux sociaux.", "Publier les contenus approuvés sur le site web, l'intranet et les réseaux sociaux.", "Enregistrer les demandes des médias et suivre la couverture médiatique.", "Soutenir les campagnes et les événements par des contenus et de la logistique.", "Vérifier l'exactitude, l'accessibilité et la clarté du langage des contenus." ], "qualifications": [ "Une expérience de la rédaction pour différents publics, ou une qualification en communication ou dans une discipline voisine, ou une expérience équivalente." ], "skills": [ { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "working", "levelNumber": 2 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "working", "levelNumber": 2 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "awareness", "levelNumber": 1 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "working", "levelNumber": 2 }, { "id": "information-governance", "slug": "information-governance", "level": "awareness", "levelNumber": 1 }, { "id": "equality-diversity-inclusion", "slug": "equality-diversity-inclusion", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "4", "knowledge": "4", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "2", "financial-resources": "2", "people": "2", "information-resources": "3", "research": "1", "freedom-to-act": "2", "physical-effort": "2", "mental-effort": "2", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 288, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-4--communications-officer.tsv" }, { "id": "senior-communications-officer", "slug": "chargé-de-communication-senior", "title": "Chargé de communication senior", "band": "5", "summary": "Planifie et mène la communication des projets et des services, traite les demandes courantes des médias et gère les canaux.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Planifier et mener la communication des projets et des changements de service.", "Répondre aux demandes courantes des médias et rédiger des communiqués de presse et des déclarations.", "Gérer les plans de contenus des canaux numériques et des réseaux sociaux, et rendre compte de leur performance.", "Rédiger des études de cas, y compris des témoignages de patients, avec leur consentement.", "Conseiller les collègues sur la rédaction claire pour les patients et le public.", "Accompagner les chargés de communication." ], "qualifications": [ "Une licence ou une qualification en communication ou dans une discipline voisine, ou une expérience équivalente." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "working", "levelNumber": 2 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "working", "levelNumber": 2 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "working", "levelNumber": 2 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "working", "levelNumber": 2 }, { "id": "pcf:communicating-information", "slug": "pcf-communicating-information", "level": "practitioner", "levelNumber": 3 }, { "id": "information-governance", "slug": "information-governance", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "5", "analytical": "3", "planning": "2", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "3", "physical-effort": "2", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 371, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-5--senior-communications-officer.tsv" }, { "id": "communications-lead", "slug": "référent-communication", "title": "Référent communication", "band": "6", "summary": "Dirige la communication d'un programme ou d'un domaine important, comme la communication interne ou les canaux numériques, et traite le travail sensible avec les médias.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Diriger la communication et la mobilisation d'un grand programme, comme un nouveau système clinique.", "Planifier et évaluer des campagnes qui encouragent les patients et le personnel à adopter les services numériques.", "Traiter les demandes sensibles des médias et préparer les porte-parole.", "Planifier avec les équipes opérationnelles la communication sur les incidents et les interruptions de service.", "Conseiller les dirigeants sur la manière de communiquer sur le changement et les messages difficiles.", "Encadrer les chargés de communication." ], "qualifications": [ "Une licence ou une qualification professionnelle en communication, ou une expérience équivalente.", "Une expérience de la planification et de l'évaluation de campagnes." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:user-centred-content-design", "slug": "pcf-user-centred-content-design", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "working", "levelNumber": 2 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "3", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "2", "people": "2", "information-resources": "4", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "1", "working-conditions": "2" }, "jobEvaluationPoints": 441, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-6--communications-lead.tsv" }, { "id": "communications-manager", "slug": "responsable-de-la-communication", "title": "Responsable de la communication", "band": "7", "summary": "Gère le travail et les canaux de l'équipe de communication, et dirige les relations avec les médias et la communication sur les incidents.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Gérer l'équipe de communication, son plan de travail et son budget.", "Diriger le travail réactif et proactif avec les médias, y compris pendant les incidents et les violations de données.", "Gérer les canaux, la marque et les normes de contenu de l'organisation.", "Conseiller les directeurs sur les risques de communication et de réputation.", "Évaluer la communication et rendre compte de son impact.", "Travailler avec les organisations partenaires sur la communication commune." ], "qualifications": [ "Une qualification professionnelle en communication, ou une expérience équivalente.", "Une expérience significative des relations avec les médias et de la gestion de la communication." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "practitioner", "levelNumber": 3 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "working", "levelNumber": 2 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "practitioner", "levelNumber": 3 }, { "id": "health-care-context", "slug": "health-care-context", "level": "working", "levelNumber": 2 } ], "jobEvaluation": { "communication": "5", "knowledge": "6", "analytical": "4", "planning": "4", "physical-skills": "3", "patient-care": "1", "policy": "3", "financial-resources": "3", "people": "3", "information-resources": "5", "research": "2", "freedom-to-act": "4", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 490, "jobEvaluationNotes": "L'effort émotionnel reflète le traitement occasionnel de contenus pénibles pendant les incidents et dans les témoignages de patients.", "selfAssessmentFile": "communications-officer--band-7--communications-manager.tsv" }, { "id": "head-of-communications", "slug": "directeur-de-la-communication", "title": "Directeur de la communication", "band": "8b", "summary": "Dirige la communication et la mobilisation de l'organisation, fixe leur stratégie et conseille le conseil d'administration sur la réputation.", "pcfLevel": null, "pcfLevelDescription": null, "civilServiceGrades": "", "responsibilities": [ "Fixer la stratégie de communication et de mobilisation de l'organisation.", "Diriger et faire progresser la fonction communication et gérer son budget.", "Conseiller le directeur général et le conseil d'administration sur la réputation, la relation avec les parties prenantes et le risque de communication.", "Diriger la communication de crise pendant les incidents majeurs.", "Nouer des relations avec les partenaires de haut niveau, les journalistes et les associations de patients.", "Façonner la manière dont l'organisation explique au public ses services numériques et son usage des données." ], "qualifications": [ "Une qualification professionnelle en communication, ou une expérience équivalente.", "Une solide expérience de la direction de la communication d'une organisation complexe." ], "skills": [ { "id": "corp-communications-strategy", "slug": "corp-communications-strategy", "level": "expert", "levelNumber": 4 }, { "id": "corp-media-relations", "slug": "corp-media-relations", "level": "expert", "levelNumber": 4 }, { "id": "corp-internal-communications", "slug": "corp-internal-communications", "level": "expert", "levelNumber": 4 }, { "id": "corp-digital-and-social-media", "slug": "corp-digital-and-social-media", "level": "practitioner", "levelNumber": 3 }, { "id": "people-management", "slug": "people-management", "level": "practitioner", "levelNumber": 3 }, { "id": "budget-management", "slug": "budget-management", "level": "practitioner", "levelNumber": 3 }, { "id": "pcf:stakeholder-relationship-management", "slug": "pcf-stakeholder-relationship-management", "level": "expert", "levelNumber": 4 }, { "id": "pcf:leadership-and-guidance", "slug": "pcf-leadership-and-guidance", "level": "practitioner", "levelNumber": 3 } ], "jobEvaluation": { "communication": "6", "knowledge": "7", "analytical": "5", "planning": "5", "physical-skills": "2", "patient-care": "1", "policy": "4", "financial-resources": "4", "people": "4", "information-resources": "5", "research": "2", "freedom-to-act": "5", "physical-effort": "1", "mental-effort": "3", "emotional-effort": "2", "working-conditions": "2" }, "jobEvaluationPoints": 615, "jobEvaluationNotes": "", "selfAssessmentFile": "communications-officer--band-8b--head-of-communications.tsv" } ], "sources": [] } ] }