Gweinyddwr
Mae gweinyddwyr yn cadw timau a gwasanaethau i redeg drwy ymdrin â gweinyddiaeth y sefydliad o ddydd i ddydd: gohebiaeth, dyddiaduron, cyfarfodydd, cofnodion, mewnbynnu data, archebu, ac ymholiadau. Mewn sefydliad gofal iechyd digidol maen nhw'n cefnogi timau digidol, clinigol, a chorfforaethol, ac yn aml yn ymdrin â gwybodaeth gyfrinachol am gleifion a staff.
Cyfieithwyd y testun hwn o'r Saesneg gan gynorthwyydd deallusrwydd artiffisial, ac nid yw siaradwr Cymraeg brodorol wedi'i adolygu eto. Mae'r derminoleg yn dilyn TermCymru, cronfa dermau Llywodraeth Cymru. Mae dyfyniadau o Fframwaith Gallu Proffesiwn Digidol a Data Llywodraeth y DU ac o ESCO yn aros yn Saesneg.
- Rôl UK GDaD PCF
- Dim: mae'r cyfeirlyfr hwn yn diffinio'r rôl
- Galwedigaethau ESCO
- administrative assistant (ISCO-08 3343); office clerk (ISCO-08 4110)
- Ar GitHub
- Dogfen y rôl · Data'r rôl
Lefelau
| Band | Lefel rôl | Lefel UK GDaD PCF | Graddau'r Gwasanaeth Sifil | Pwyntiau gwerthuso swyddi |
|---|---|---|---|---|
| 2 | Cynorthwyydd gweinyddol | — | — | 176 |
| 3 | Gweinyddwr | — | — | 223 |
| 4 | Uwch weinyddwr | — | — | 277 |
Mewn sefydliad gofal iechyd digidol
- Mae gweinyddwyr yn aml yn gweld gwybodaeth gyfrinachol am gleifion a staff, felly maen nhw'n dilyn rheolau llywodraethiant gwybodaeth yn ofalus.
- Gall ymholiadau ddod gan gleifion, staff gofal, a'r cyhoedd, a gall rhai galwyr fod yn bryderus neu'n ofidus.
- Mae cofnodion a mewnbynnu data cywir yn bwysig, gan y gall gwallau lifo i systemau clinigol, adroddiadau, a thaliadau.
- Mae llawer o brosesau gweinyddol yn symud i offer digidol, felly mae gweinyddwyr yn helpu i brofi a mabwysiadu ffyrdd newydd o weithio.
Galwedigaethau a sgiliau ESCO
Mae ESCO yn rhestru'r sgiliau a'r wybodaeth y mae cyflogwyr fel arfer eu hangen (hanfodol) neu y gallai fod eu hangen (dewisol) ar gyfer pob galwedigaeth. Defnyddiwch nhw fel rhestr wirio ar gyfer sgyrsiau datblygu. Mae labeli ESCO yn Saesneg.
administrative assistant
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Sgiliau a gwybodaeth: Hanfodol (20)
Sgiliau a chymwyseddau
- disseminate general corporate information
- disseminate internal communications
- disseminate messages to people
- draft corporate emails
- ensure proper document management
- file documents
- fill out forms
- handle mail
- keep task records
- maintain statutory books
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform business research
- perform office routine activities
- plan schedule
- use microsoft office
- use office systems
- use spreadsheets software
Gwybodaeth
Sgiliau a gwybodaeth: Dewisol (21)
Sgiliau a chymwyseddau
- coordinate events
- create import-export commercial documentation
- deliver correspondence
- fix meetings
- handle petty cash
- issue sales invoices
- liaise with managers
- maintain internal communication systems
- maintain inventory of office supplies
- manage personnel agenda
- monitor staff absences
- organise travel arrangements for staff
- prepare presentation material
- process commissioned instructions
- provide customer follow-up services
- respect data protection principles
- speak different languages
- use personal organization software
Gwybodaeth
office clerk
Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.
Sgiliau a gwybodaeth: Hanfodol (26)
Sgiliau a chymwyseddau
- align content with form
- apply grammar and spelling rules
- communicate by telephone
- communicate with customers
- deliver correspondence
- disseminate internal communications
- disseminate messages to people
- facilitate access to information
- file documents
- fill out forms
- handle delivered packages
- handle mail
- maintain correspondence records
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform office routine activities
- prepare correspondence for customers
- process commissioned instructions
- process data
- route correspondence to business departments
- use different communication channels
- use office systems
- use spreadsheets software
Gwybodaeth
Sgiliau a gwybodaeth: Dewisol (22)
Sgiliau a chymwyseddau
- communicate with customer service department
- digitise documents
- draft corporate emails
- ensure proper document management
- issue sales invoices
- keep records of customer interaction
- maintain internal communication systems
- maintain inventory of office supplies
- manage digital archives
- monitor staff absences
- perform cleaning duties
- process customer orders
- respect data protection principles
- serve beverages
- translate keywords into full texts
- use free typing techniques
- use microsoft office
- use personal organization software
- use software for data preservation
Gwybodaeth
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.