Operational management
Operational management involves ensuring the operational processes of a product or service are effective and robust.
স্তর
- 1. সচেতনতা
You can:
- explain the operational processes of running and maintaining a product or service
- fix operational issues, under supervision
- 2. কার্যকর
You can:
- contribute to the design of operational processes for the running and maintenance of products and services
- identify and share opportunities for improvements to operational processes
- fix operational issues, with some support
- 3. অনুশীলনকারী
You can:
- design operational processes for throughout the service life cycle
- redesign and amend existing operational processes
- fix complex operational issues
- act as an escalation point for operational issues
- work closely with operational delivery teams
- 4. বিশেষজ্ঞ
You can:
- ensure a scalable operating model is in place to provide a resilient, high quality service
- coordinate teams from operations, policy, digital and delivery to operate and iterate a service
- ensure teams understand the importance of efficient service operations
- identify and overcome operational constraints
- act as the escalation point for major operational issues
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
সবচেয়ে কাছের ESCO দক্ষতা
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
যে ভূমিকার স্তরগুলো এই দক্ষতা প্রত্যাশা করে
| ভূমিকার স্তর | ভূমিকা | ব্যান্ড | প্রত্যাশিত স্তর |
|---|---|---|---|
| সার্ভিস ওনার | সার্ভিস ওনার | 8b | বিশেষজ্ঞ |
| সিনিয়র সার্ভিস ওনার | সার্ভিস ওনার | 8c | বিশেষজ্ঞ |